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Home › NC › Greensboro › OUR Children'S House
1105 Magnolia Street, Greensboro NC 27401 · License #41000162 · Center · Child Care Center
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10A NCAC 09 .0601 · Violation
Name of Operation: OUR CHILDREN'S HOUSE Facility ID: 41000162 Consultant: SAMANTHA MCLEOD Operation Type: Center Case Number: Visit Date: 12/12/2025 Number Present: 17 Completed Date: 12/12/2025 Age: From 1 To 4 Total Minutes: 135 Time In: 09:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted today to assess compliance with applicable childcare requirements. This facility currently operates with a Five Star license issued on July 5, 2024. The Environment Rating Scales (ERS) were last conducted at this facility in June 2024. Upon my arrival I was greeted by the Lead Teacher in charge, Ms. Olevia Summerlin, and I made you aware of the purpose of today’s visit. Ms. Summerlin assisted me during today’s visit. Ms. Cantrell Bucciarelli, Administrator, arrived towards the end of today’s visit. Today’s observations were reviewed with Ms. Bucciarelli. A walk-thru of the indoor and outdoor spaces used by the children was conducted. Seventeen (17) children were present during today’s visit. During today’s visit I observed the arrival of the children, meal times, handwashing routines and several transition activities. In the space for toddler aged children the teachers were observed interacting and engaging with the children as they explored their indoor learning environment. I observed positive interactions between the teachers and the children. Age-appropriate sufficient materials were also observed in the learning environment. During today’s visit I observed the classroom for preschool aged children. I observed the children during group time, center play, small group activities, transition times. Sufficient materials were available in the classrooms and accessible to the children. I monitored staff/ child ratios and supervision as I walked throughout the facility and found both in compliance. Staff files were monitored for compliance with current Criminal Background qualifying letters and current CPR/First Aid and specialized training as required. A sanitation inspection was conducted on July 14, 2025. This facility received a superior classification with 0 demerits. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. This facility’s corporation status was verified current on the NC Department of the Secretary of State on December 11, 2025. The following violations of childcare requirements were cited today. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In the space for toddler age children a large pair of "teacher" scissors and a hanging cord for a music speaker was observed accessible to the children. 10A NCAC 09 .0601(a) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. The provider did not have six month permission on file to administer emergency medication to children enrolled with emergency medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care facilities must maintain compliance with applicable childcare requirements at all times. In order to maintain compliance with North Carolina childcare laws and rules, the above violation must be corrected immediately. Please send a letter of compliance stating how the above violation was corrected and what you will do in the future to prevent this violation from being cited. Please email me this letter by December 26, 2025. CONSULTATION AND RESOURCES: MEDICATION: Medicines can be crucial to the health and wellness of children. They can also be very dangerous if the wrong type or wrong amount is given to the wrong person or at the wrong time. Prevention is the key to prevent poisoning by making sure medications are inaccessible to children. Prescribed medications as well as over the counter (OTC) medicines must be labeled properly when brought to the childcare facility by the parent/guardian. The medication must be in the original container (with a label that includes the child’s name, date filled, prescribing clinician’s name, pharmacy name and phone number, dosage/instructions, and relevant warnings). *Tracking System: We discussed in detail options to assist you with monitoring on a more consistent basis for compliance with medication requirements in your classrooms. I recommend that you keep a tracking log available for review that lists the medications (prescribed/over the counter) in each classroom. The tracking log could include the medication, the date it expires and when to notify the parents. It is also recommended that you complete at least monthly checks of the classrooms to ensure all required forms, authorization and action plans are current and accessible. *Medical Action Plans: Having a medical action plan in place when caring for children with health issues is vital in ensuring their health and safety. These health issues could include allergies, asthma, or other chronic conditions that require specialized health services. The maintenance of these plans and the ability to implement such plans for the treatment of reactions are essential. It is important to remember that a medical action plan must be attached to the child’s application for enrollment, completed by the child's parent or a health care professional and must be updated on an annual basis. Permission to administer emergency medications must be updated every 6 months by the parent. During today’s visit I completed a review of the required forms that must be on file to administer medication to children as well as the required action plans for chronic illness (such as asthma and several food allergies). I will email you a copy of these forms, but I also made you aware that you can find these forms on our website. **STAFF & CHILDREN’S FILES: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff & children’s files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed making sure that you develop a record keeping system for staff and children’s records that promotes organization and efficiency. Administrative staff must allow time to review all necessary documentation prior to employment of staff to ensure accuracy. As an administrator, it is your responsibility to review all employment documentation and verify that the required documents are received within the specified time frame. Using a checklist to check and date receipt of documents will help you track employment documents. A staff & children’s file checklist is available on the DCDEE website under the Provider tab and provider documents links. Please refer to the Staff and Training Worksheets to continue to keep all staff members current with their upcoming due dates for CPR/First Aid training, child maltreatment training, and health and safety training requirements. **ABCMS PROVIDER PORTAL: (Automated Background Check Management System) During today’s visit I reminded you that you needed to complete the set-up and add your staff to our ABCM portal. During today’s visit you were able to access your access code for your employees. As a reminder, owners/Directors must notify DCDEE when a new employee is hired or moves into their facility by accessing the Provider Access to ABCMS . Providers must obtain access to the ABCMS Provider Portal in order to meet the requirement to report new employees within five days of hire. Once providers are logged in, you can access codes to allow your staff and applicants to create a connecting application to link themselves to your facility. Additional information and instructions are available in the ABCMS Provider Portal Guide. I have emailed you additional information on how to complete this process and a portal guide for your reference. **PATHWAYS TO THE STARS: (QRIS) The Pathways to the Stars transition has begun. I conducted a training for Center operators in September 2025; you were unable to attend the training in September. Your last full Rated License assessment was conducted in July 2024. You will not have to transition to our new QRIS system until July of 2027. During today’s visit we discussed each pathway. Based on today’s discussion you are in Pathway #1 (Program Assessment). We discussed how each pathway would impact your facility and the methods needed to implement each pathway. I also shared with you the new approved curriculum and formative assessments list. --As a reminder it is important to have all your staff use this time to submit updated educational information to our Workforce system. All staff will need to have a current Workforce letter on file. --It is also suggested that you visit the NCRLAP (www.NCRLAP.org) website for upcoming trainings and view their resources for the new Infant/ Toddler & Early Childhood assessment tools (ITERS-3 and ECERS-3). Additional information on the new QRIS system can be found on the DCDEE website including informational handouts and webinars: Click under the “What’s New tab” than “QRIS Modernization”. During follow-up visits to your facility we will continue to discuss your future transition to the new QRIS system. Please don’t hesitate to reach out if you have any questions about this process. UPDATED RULES: For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ You were provided an opportunity to ask questions regarding interpretation and implementation of all child care requirements. We appreciate all you are doing to serve the children and families of NC. If you have any further questions or concerns about today’s visit, please contact me at: Samantha R. McLeod Child Care Consultant (336) 580-5363 (336) 559-3513 (fax) samantha.mcleod@dhhs.nc.gov www.ncchildcare.nc.gov (DCDEE Website) If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0803 · Violation
Name of Operation: OUR CHILDREN'S HOUSE Facility ID: 41000162 Consultant: TIFFANY MOORE Operation Type: Center Case Number: 0325-372A Visit Date: 3/28/2025 Number Present: 18 Completed Date: 3/28/2025 Age: From 1 To 5 Total Minutes: 205 Time In: 10:50 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Joy Landers, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Landers and two additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. A staff member failed to obtain written authorization from a four-year-old's parent prior to applying Aquaphor ointment to a scratch on the child's left cheek. 10A NCAC 09 .0803(1)(a & b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. A staff member failed to complete an incident report documenting an injury occurring on 3-20-25. .0802 (e) 904 Child was handled roughly. A staff member handled a four-year-old child roughly by placing their hand over the child’s mouth resulting in scratches and marks on both sides of the child’s face. .1803(a)(1) Violations must be corrected immediately. Within one week, 4/4/25, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at tiffany.d.moore@dhhs.nc.gov. You may contact me at Tiffany Moore, Investigations Consultant, 336-337-5967, tiffany.d.moore@dhhs.nc.gov or Elizabeth Nichols, North Central Investigations Team Supervisor, Elizabeth.nichols@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: OUR CHILDREN'S HOUSE Facility ID: 41000162 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 18 Completed Date: 4/22/2024 Age: From 1 To 5 Total Minutes: 145 Time In: 10:20 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an annual compliance visit. A checklist was used to note the requirements I monitored today. I also monitored health and safety requirements. This center currently operates with a Five Star License, effective June 27, 2017. Upon my arrival, I was greeted by you, Joy Landers, the administrator of the program. You assisted me with the information required during the visit. A fire inspection was conducted May 10, 2023. The fire inspection report was marked Satisfactory and the facility was approved for daytime care only. The most recent sanitation inspection was conducted on March 20, 2024 and received a rating of Superior with six demerits. I completed a walk-through of the indoor and outdoor areas used by the children. Eighteen children were present today. I observed the children engaged in free choice play in their classrooms, going outside, following bathroom and hand washing procedures and eating morning snack. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. One violation of child care requirements was cited. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the 2yr-5yr playground, there was exposed cement that holds the metal post in the ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before May 6, 2024. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date the violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. Please email the compliance letter to: sharon.y.williams@dhhs.nc.gov. Clean Classrooms for Carolina Kids Licensed child care facilities must have an inspection for asbestos and lead-based paint. Child care center water testing is required every 3 years. It’s time for your facility to have the water re-tested for lead. In the same link you can get tested for asbestos. Facilities can partner with the Clean Classrooms for Carolina Kids program to fulfill North Carolina requirements (10A NCAC 41C .1000). The program is providing free facility-wide inspections without any out-of-pocket cost that meets all rule requirements from program launch to November 30, 2026. To enroll, facilities should go to www.cleanwaterforUSkids.org/carolina to sign up for a pre-enrollment webinar and participate in the free process. Today you were able to access the Clean Classroom for Carolina Kids website. Your results for the water testing were available for review. You have not submitted a sample for asbestos. Please follow the instructions for asbestos. ABCMS Provider Portal We also discussed the ABCMS Provider Portal for criminal background checks. You have registered but were unable to access your account. You may email dcdee_abcms_provider@dhhs.nc.gov for assistance. Rated License Re-assessment Process Your facility is in Cohort One. Your facility’s preparation year began on July 1, 2023 and will end on June 30, 2024. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Currently you are receiving technical assistance from EQuiPD. • A request for the preparation ERS assessment has been submitted. You have been contacted by NCRLAP and your four-week window begins June 6, 2024 to July 5, 2024. If you have questions, please contact me. I look forward to helping you through this rated license reassessment process. I can be reached at 336-580-6239 or sharon.y.williams@dhhs.nc.gov . Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: OUR CHILDREN'S HOUSE Facility ID: 41000162 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 4/22/2024 Number Present: 18 Completed Date: 4/22/2024 Age: From 1 To 5 Total Minutes: 145 Time In: 10:20 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance of applicable child care requirements during an annual compliance visit. A checklist was used to note the requirements I monitored today. I also monitored health and safety requirements. This center currently operates with a Five Star License, effective June 27, 2017. Upon my arrival, I was greeted by you, Joy Landers, the administrator of the program. You assisted me with the information required during the visit. A fire inspection was conducted May 10, 2023. The fire inspection report was marked Satisfactory and the facility was approved for daytime care only. The most recent sanitation inspection was conducted on March 20, 2024 and received a rating of Superior with six demerits. I completed a walk-through of the indoor and outdoor areas used by the children. Eighteen children were present today. I observed the children engaged in free choice play in their classrooms, going outside, following bathroom and hand washing procedures and eating morning snack. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. One violation of child care requirements was cited. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the 2yr-5yr playground, there was exposed cement that holds the metal post in the ground. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violation documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me on or before May 6, 2024. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date the violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. Please email the compliance letter to: sharon.y.williams@dhhs.nc.gov. Clean Classrooms for Carolina Kids Licensed child care facilities must have an inspection for asbestos and lead-based paint. Child care center water testing is required every 3 years. It’s time for your facility to have the water re-tested for lead. In the same link you can get tested for asbestos. Facilities can partner with the Clean Classrooms for Carolina Kids program to fulfill North Carolina requirements (10A NCAC 41C .1000). The program is providing free facility-wide inspections without any out-of-pocket cost that meets all rule requirements from program launch to November 30, 2026. To enroll, facilities should go to www.cleanwaterforUSkids.org/carolina to sign up for a pre-enrollment webinar and participate in the free process. Today you were able to access the Clean Classroom for Carolina Kids website. Your results for the water testing were available for review. You have not submitted a sample for asbestos. Please follow the instructions for asbestos. ABCMS Provider Portal We also discussed the ABCMS Provider Portal for criminal background checks. You have registered but were unable to access your account. You may email dcdee_abcms_provider@dhhs.nc.gov for assistance. Rated License Re-assessment Process Your facility is in Cohort One. Your facility’s preparation year began on July 1, 2023 and will end on June 30, 2024. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year, which will be between July 1, 2024 and June 30, 2025. If possible, we will align the reassessment with your annual compliance visit timeframe. • Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) • Currently you are receiving technical assistance from EQuiPD. • A request for the preparation ERS assessment has been submitted. You have been contacted by NCRLAP and your four-week window begins June 6, 2024 to July 5, 2024. If you have questions, please contact me. I look forward to helping you through this rated license reassessment process. I can be reached at 336-580-6239 or sharon.y.williams@dhhs.nc.gov . Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.