Kindercare Learning Center NEW Irving Park

GS 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER NEW IRVING PARK Facility ID: 41002452 Consultant: WYTINA BLACKMON Operation Type: Center Case Number: 0326-354L Visit Date: 3/30/2026 Number Present: 118 Completed Date: 3/30/2026 Age: From 0 To 9 Total Minutes: 90 Time In: 12:15 PM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced An unannounced visit was conducted at this facility to investigate allegations received in a report regarding potential violations of childcare requirements. This facility currently operates with Five Star license issued on May 23,2023. The last annual compliance visit March 11,2026. I arrived at the facility to investigate the allegation received in the complaint report. Upon my arrival, I was greeted J. Dungee, one of the administrators. I informed her the purpose of today’s visit. Ms. Dungee gave me the necessary paperwork I need to complete my visit. I observed and documented the attendance. One hundred and eighteen (118) children were present during today’s visit. I observed the children playing on the floor with available toys, being fed, finishing up eating lunch and napping. I conducted interviews with the administrative staff and other staff present. The allegation was confirmed as an ongoing issue that this facility has been dealing with in several spaces in the building especially in the cafeteria and kitchen areas. The issue has been addressed. During today’s complaint visit, Ms. Dungee informed me of the steps taken to correct the issue. She showed me the receipt where the facility has had pest control at the facility. She also has another pest control request to be scheduled, but she is waiting for approval from the facility’s management personnel. Limited monitoring of childcare requirements occurred during today's visit. Based on information gathered from observations and staff interviews, violation of child care requirements mentioned in the allegation was confirmed. One (1) violation was cited during today’s visit. Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The facility did not comply with sanitation requirements. Pests shall be eliminated from the child care center 15A NCAC 18A .2831 GS 110-91 The above violation must be corrected immediately, and a letter must be emailed to me no later than April 13,2026 stating how the one item was corrected. My email address is wytina.blackmon@dhhs.nc.gov. If I do not receive your letter by April 13,2026 /or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. I explained to Ms. Dungee Child Care Rule 2203 does require an Administrative Action be considered and allegations are confirmed, however the steps taken to correct the violation will be considered in this process. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: KINDERCARE LEARNING CENTER NEW IRVING PARK Facility ID: 41002452 Consultant: WYTINA BLACKMON Operation Type: Center Case Number: Visit Date: 3/11/2026 Number Present: 190 Completed Date: 3/11/2026 Age: From 0 To 9 Total Minutes: 315 Time In: 10:45 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with Five Star license issued on May 24,2023. Upon my arrival, I was greeted by Ms. J. Dungee, the director. I informed Ms. Dungee the purpose of today’s visit. Ms. Dungee gave me the necessary paperwork I needed to complete today’s visit. Ms. Dungee accompanied me as I observed and documented the attendance. One hundred ninety (190) children were present during today’s visit. They were observed being fed, sleeping, being diapered, playing outside on the playground, playing in centers, washing their hands in preparation for lunch, eating lunch, napping, waking up from napping, washing their hands for snack, arriving from school and departing. All indoor and outdoor spaces used by the children were observed today. All required items were posted. All medication and hazardous items were out of the children's reach. A sanitation inspection was conducted on August 26,2025. This facility received a superior rating with nine (9) demerits. A fire inspection was conducted on June 10,2025. The original will be mailed to Raleigh with this documentation. Staff and children’s files were monitored during today’s visit. The staff and training worksheets were updated during today’s visit. Your signature on these forms serves as verification the information provided is accurate and complete. I monitored two fifteen passenger buses this facility uses to transport the children from school and field trips. The insurance policy was current for the vehicles. The vehicles met the transportation requirements during today's visit. I checked the NC Department of the Secretary of State for your corporation status. Your corporation status is active and current as of March 11,2026. Four (4) violations were cited during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A safe outdoor environment was not provided for the children. There were gaps under the fences that are entrapment hazards. Also the rubber surfacing has a pice torn that is a tripping hazard. 10A NCAC 09 .0601(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff did not complted the required number of in-service training. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Identifying information, including photograph, was not in the vehicle for nine children being transported. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. Emergency information did not name three children's health care professional. .0802(c)(2) The above violations must be corrected immediately, and a letter must be emailed to me no later than March 25,2026 stating how each item was corrected. My email address is wytina.blackmon@dhhs.nc.gov. If I do not receive your letter by March 25,2026 /or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Consultation: I discussed with Ms. Dungee that the staff members need training hours, health and safety CPR and First Aid trainings by specific dates. Please refer to the staff/training worksheet. Rated License: Ms. Dungee informed me that this facility is in the process of getting their accreditation. I informed Ms. Dungee she will need to contact the corporate owner and inform them they will need to choose another path until this facility completes the accreditation process. We discuss the other two Pathways and Pathway 1 would be a better choice for this facility. WORKS: ensure the staff’s education information is in the W.O.R.K.S. database. Please review the steps for submitting education to our W.O.R.K.S on our website. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed to ensure your staff meet minimum education requirements. Clean Classrooms for Carolina Kids This facility completed the lead water on August 17,2025. This test should be completed every three years. The facility has also enrolled in the lead paint and asbestos training. You will need to complete these trainings and request the kit by March 25, 2026. Failure to complete the training by this specific date then a violation will be added to this visit. You can check your facility status: https://data.cleanwaterforuskids.org/data/north-carolina Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: KINDERCARE LEARNING CENTER NEW IRVING PARK Facility ID: 41002452 Consultant: WYTINA BLACKMON Operation Type: Center Case Number: Visit Date: 3/11/2026 Number Present: 190 Completed Date: 3/11/2026 Age: From 0 To 9 Total Minutes: 315 Time In: 10:45 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with Five Star license issued on May 24,2023. Upon my arrival, I was greeted by Ms. J. Dungee, the director. I informed Ms. Dungee the purpose of today’s visit. Ms. Dungee gave me the necessary paperwork I needed to complete today’s visit. Ms. Dungee accompanied me as I observed and documented the attendance. One hundred ninety (190) children were present during today’s visit. They were observed being fed, sleeping, being diapered, playing outside on the playground, playing in centers, washing their hands in preparation for lunch, eating lunch, napping, waking up from napping, washing their hands for snack, arriving from school and departing. All indoor and outdoor spaces used by the children were observed today. All required items were posted. All medication and hazardous items were out of the children's reach. A sanitation inspection was conducted on August 26,2025. This facility received a superior rating with nine (9) demerits. A fire inspection was conducted on June 10,2025. The original will be mailed to Raleigh with this documentation. Staff and children’s files were monitored during today’s visit. The staff and training worksheets were updated during today’s visit. Your signature on these forms serves as verification the information provided is accurate and complete. I monitored two fifteen passenger buses this facility uses to transport the children from school and field trips. The insurance policy was current for the vehicles. The vehicles met the transportation requirements during today's visit. I checked the NC Department of the Secretary of State for your corporation status. Your corporation status is active and current as of March 11,2026. Four (4) violations were cited during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A safe outdoor environment was not provided for the children. There were gaps under the fences that are entrapment hazards. Also the rubber surfacing has a pice torn that is a tripping hazard. 10A NCAC 09 .0601(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff did not complted the required number of in-service training. .1103(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Identifying information, including photograph, was not in the vehicle for nine children being transported. 10A NCAC 09 .1003(d) 1314 Emergency information did not name childs health care professional. Emergency information did not name three children's health care professional. .0802(c)(2) The above violations must be corrected immediately, and a letter must be emailed to me no later than March 25,2026 stating how each item was corrected. My email address is wytina.blackmon@dhhs.nc.gov. If I do not receive your letter by March 25,2026 /or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Consultation: I discussed with Ms. Dungee that the staff members need training hours, health and safety CPR and First Aid trainings by specific dates. Please refer to the staff/training worksheet. Rated License: Ms. Dungee informed me that this facility is in the process of getting their accreditation. I informed Ms. Dungee she will need to contact the corporate owner and inform them they will need to choose another path until this facility completes the accreditation process. We discuss the other two Pathways and Pathway 1 would be a better choice for this facility. WORKS: ensure the staff’s education information is in the W.O.R.K.S. database. Please review the steps for submitting education to our W.O.R.K.S on our website. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed to ensure your staff meet minimum education requirements. Clean Classrooms for Carolina Kids This facility completed the lead water on August 17,2025. This test should be completed every three years. The facility has also enrolled in the lead paint and asbestos training. You will need to complete these trainings and request the kit by March 25, 2026. Failure to complete the training by this specific date then a violation will be added to this visit. You can check your facility status: https://data.cleanwaterforuskids.org/data/north-carolina Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER NEW IRVING PARK Facility ID: 41002452 Consultant: WYTINA BLACKMON Operation Type: Center Case Number: Visit Date: 4/9/2025 Number Present: 189 Completed Date: 4/9/2025 Age: From 0 To 9 Total Minutes: 480 Time In: 09:35 AM Time Out: 05:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. This facility currently operates with Five Star license issued on May 24,2023. Upon my arrival, I was greeted by Ms. J. Dungee, the director. I informed Ms. Dungee the purpose of today’s visit. Ms. Dungee gave me the necessary paperwork I needed to complete today’s visit. One hundred eighty-nine (189) children were present during today’s visit. They were observed being fed, sleeping, being diapered, playing outside on the playground, playing in centers, washing their hands in preparation for lunch, eating lunch, napping, waking up from napping, washing their hands for snack, arriving from school and departing Ms. Dungee accompanied me as I observed and documented the attendance. All indoor and outdoor spaces used by the children were observed today. All required items were posted. All medication and hazardous items were out of the children's reach. Two hundred and eight (208) children were present during today’s visit. I observed the children arriving, playing on the floor with available toys, playing in centers, washing their hands in preparation for lunch, eating lunch, napping, waking up from napping, washing their hands in preparation for snack, eating snack and departing. A sanitation inspection was conducted on December 3, 2024. This facility received a superior rating with four (4) demerits. A fire inspection was conducted on October 3,2024. The original will be mailed to Raleigh with this documentation. Staff and children’s files were monitored during today’s visit. The staff and training worksheets were updated during today’s visit. Your signature on these forms serves as verification the information provided is accurate and complete. I checked the NC Department of the Secretary of State for your corporation status. Your corporation status is active and current as of April 9,2025. Three (3) violations were cited during today’s visit. Violation Number Comment Rule 853 Incident logs were not completed and maintained as required. Incident logs were not completed for six children. .0802(g)(1-6) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).Three staff did not have their criminal background check completed before their qualification letter expired. G.S. 110-90.2(b) & .2703(n)&(o) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. One child did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. .0801(b) The above violations must be corrected immediately, and a letter must be emailed no later than April 23,2025 stating how each item was corrected. My email address is wytina.blackmon@dhhs.nc.gov. If I do not receive your letter by April 23,2025 /or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the situation has not been corrected or addressed. Consultation: I discussed with Ms. Dungee that the staff members need in-service training hours, It-SIDS, health and safety training, CPR and First Aid trainings by specific dates. Please refer to the staff/training worksheet. Technical Assistance: Today, I discussed in detail with Ms. Dungee the minimum qualification for staff. I will email you the section of the rule with this documentation. There are several children’s topical creams, and permissions to admission form and medical action plans and expirations of medications are due by specific dates. Please have each teacher check their forms monthly to ensure the authorization expires. Rated License Assessment: I discussed it with Ms. Dungee the Rated license assessment process the hold harmless has been extended until the new QRIS is implemented. This means that you are not required to go any further with a rated license assessment unless you want to proceed. I explained to Ms. Dungee that there is a new process that is still being developed. You can find information about the three pathways at https://ncchildcare.ncdhhs.gov under the what’s new tab. Beginning on February 1, 2025, child care facilities will use the Environment Rating Scale – Third Edition for family child care homes, infant/toddler classrooms and preschool classrooms, if requesting a program assessment or reassessment. You can visit ncrlap.org for any upcoming training courses for ITERS-3 and ECERS-3. WORKS: Please ensure that all new staff member’s education information is current in the W.O.R.K.S. database. Each staff member must register in the WORKS system as soon as they are hired at this location. We reviewed the instructions on the DCDEE website. Education evaluations can take some time to process so beginning the process early will help to ensure we have the accurate information needed to ensure your staff meet minimum education requirements. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times