General Greene Elementary Aces Program

10A NCAC 09 .1106 · Violation

Name of Operation: GENERAL GREENE ELEMENTARY ACES PROGRAM Facility ID: 41001539 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 4/15/2026 Number Present: 81 Completed Date: 4/15/2026 Age: From 5 To 11 Total Minutes: 210 Time In: 12:15 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. Today we also reviewed the Rated License application and the ERS assessment. This facility currently operates with a four-star license as of 2/1/19. This facility has a 95% compliance score as of 4/15/26. The last annual compliance visit was 6/3/25. Upon my arrival, I was greeted by the office staff. I informed Aaron Mayo, Program Director, of the purpose of today’s visit. Mr. Mayo gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 4/13/26. The last emergency drill (Shelter-in-place) was conducted on 3/13/26. Eighty-one (81) children were present during today’s visit. I observed the indoor spaces. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed the children arriving to the cafeteria, eating snacks, and interacting in small groups. Eleven children’s files were monitored during today’s visit. The staff and training worksheets were also reviewed during today’s visit. Your signature on these forms will serve as verification of the information provided is accurate and complete. All applicable trainings were not in staff files. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist that was emailed to the provider. There were two violations cited during today’s visit. Violation Number Comment Rule 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not accessible in their files. 10A NCAC 09 .1106(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. While the staff have completed the health and safety trainings, one staff member's last documentation of Recognizing and Responding to Child Maltreatment is 2019. .1103(b) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email (jen.jones@dhhs.nc.gov) stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 4/29/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: NC WORKS: Have all Group Leaders login to the NC WORKS system and check Group Leader to have their credentials assessed for that position. The BSAC certificates have been uploaded into WORKS. Training: As discussed, all training needs to be approved by NCDCDEE. The ACES training sheet should be used to document on-going training for all staff. Make sure that all Group Leaders and the Program Coordinator have the appropriate number of training hours by August 2026. The training “Recognizing and Responding to Child Maltreatment” needs to be completed every five years along with the on-going health and safety training. Aaron Mayo needs to complete this training or obtain documentation that the training has been taken within the past five years. EQUiPD: The EQUiPD website has many webinar trainings that can be completed online for no cost and have been approved by NCDCDEE. https://equipdinfo.weebly.com/pre-recorded-sessions.html Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. RATED LICENSE ASSESSMENT Two SACERS-U assessments were completed. One SACERS-U was completed 3/2/26, resulting in a score of 5.3. The second SACERS-U was completed on 3/19/26, resulting in a score of 5/14. The average SACERS-U score was 5.22. Ms. Blackmon, Child Care Consultant received the facility summary report (FSR) by email and forwarded it to Mr. Mayo. During this meeting we reviewed all items scoring less than 3 points. You have already corrected some items and some are out of your control due to residing in a DPI public school building. There were no items on the Facility Summary Report that could be a potential violation of child care requirements. The items receiving a two or lower included: #14 Safety Practice and #25 Science/Nature Activities. We discussed both items. Staff Education: An Administrator, Program Coordinator and 3 Group Leaders were included on the Staff Information and Education Form (attached) The center appears eligible for the Four Star level in staff education. ERS score: The total average ERS score of 5.22 The center appears eligible for the Five Star level. See attached FSR reports. Family and Community Engagement Standards: The facility met all foundational practices and two additional choices: Two-way communication with families and two family events annually. See attached. The center appears eligible for the Three Star Level in Family and Community Engagement Standards. Facility Continuous Quality Improvement Plan: The facility completed a CQI plan for both the facility and individual staff members. See the attached Facility CQI plan. This center may qualify for a Three Star License. This will result in a reduction of stars from Four Stars to Three Stars. Guilford County Schools has made the decision to license all their ACES school-age programs at a Three Star Level. This allows consistency across their programs. Attached please find the Reduction in Stars Memo. The Administration of the NC Division of Child Development and Early Education must approve this assessment prior to issuance of the license. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time and please email me at jen.jones@dhhs.nc.gov if you have any questions or concerns. For additional questions, contact Meg Riddle, Licensing Supervisor, at meg.riddle@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: GENERAL GREENE ELEMENTARY ACES PROGRAM Facility ID: 41001539 Consultant: JENNIFER JONES Operation Type: Center Case Number: Visit Date: 4/15/2026 Number Present: 81 Completed Date: 4/15/2026 Age: From 5 To 11 Total Minutes: 210 Time In: 12:15 PM Time Out: 03:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance during an annual compliance visit. A checklist was used to note the requirements I monitored today. Today we also reviewed the Rated License application and the ERS assessment. This facility currently operates with a four-star license as of 2/1/19. This facility has a 95% compliance score as of 4/15/26. The last annual compliance visit was 6/3/25. Upon my arrival, I was greeted by the office staff. I informed Aaron Mayo, Program Director, of the purpose of today’s visit. Mr. Mayo gave me the necessary paperwork I needed to complete today’s visit. The last fire drill was conducted 4/13/26. The last emergency drill (Shelter-in-place) was conducted on 3/13/26. Eighty-one (81) children were present during today’s visit. I observed the indoor spaces. I observed both staff/child ratio and supervision and found both to be in compliance. During today’s visit, I observed the children arriving to the cafeteria, eating snacks, and interacting in small groups. Eleven children’s files were monitored during today’s visit. The staff and training worksheets were also reviewed during today’s visit. Your signature on these forms will serve as verification of the information provided is accurate and complete. All applicable trainings were not in staff files. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist that was emailed to the provider. There were two violations cited during today’s visit. Violation Number Comment Rule 1054 Documentation of staff's on-going training was not on file and/or was not current . Staff training certificates were not accessible in their files. 10A NCAC 09 .1106(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. While the staff have completed the health and safety trainings, one staff member's last documentation of Recognizing and Responding to Child Maltreatment is 2019. .1103(b) To maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. Please send me a correction letter by email (jen.jones@dhhs.nc.gov) stating how the violations were corrected and how you plan to maintain compliance in the future. It must be submitted to me by 4/29/26. Include the following information in your correction letter: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected and information regarding how the violation was corrected. I provided technical assistance regarding: NC WORKS: Have all Group Leaders login to the NC WORKS system and check Group Leader to have their credentials assessed for that position. The BSAC certificates have been uploaded into WORKS. Training: As discussed, all training needs to be approved by NCDCDEE. The ACES training sheet should be used to document on-going training for all staff. Make sure that all Group Leaders and the Program Coordinator have the appropriate number of training hours by August 2026. The training “Recognizing and Responding to Child Maltreatment” needs to be completed every five years along with the on-going health and safety training. Aaron Mayo needs to complete this training or obtain documentation that the training has been taken within the past five years. EQUiPD: The EQUiPD website has many webinar trainings that can be completed online for no cost and have been approved by NCDCDEE. https://equipdinfo.weebly.com/pre-recorded-sessions.html Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated of the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility was provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. RATED LICENSE ASSESSMENT Two SACERS-U assessments were completed. One SACERS-U was completed 3/2/26, resulting in a score of 5.3. The second SACERS-U was completed on 3/19/26, resulting in a score of 5/14. The average SACERS-U score was 5.22. Ms. Blackmon, Child Care Consultant received the facility summary report (FSR) by email and forwarded it to Mr. Mayo. During this meeting we reviewed all items scoring less than 3 points. You have already corrected some items and some are out of your control due to residing in a DPI public school building. There were no items on the Facility Summary Report that could be a potential violation of child care requirements. The items receiving a two or lower included: #14 Safety Practice and #25 Science/Nature Activities. We discussed both items. Staff Education: An Administrator, Program Coordinator and 3 Group Leaders were included on the Staff Information and Education Form (attached) The center appears eligible for the Four Star level in staff education. ERS score: The total average ERS score of 5.22 The center appears eligible for the Five Star level. See attached FSR reports. Family and Community Engagement Standards: The facility met all foundational practices and two additional choices: Two-way communication with families and two family events annually. See attached. The center appears eligible for the Three Star Level in Family and Community Engagement Standards. Facility Continuous Quality Improvement Plan: The facility completed a CQI plan for both the facility and individual staff members. See the attached Facility CQI plan. This center may qualify for a Three Star License. This will result in a reduction of stars from Four Stars to Three Stars. Guilford County Schools has made the decision to license all their ACES school-age programs at a Three Star Level. This allows consistency across their programs. Attached please find the Reduction in Stars Memo. The Administration of the NC Division of Child Development and Early Education must approve this assessment prior to issuance of the license. Please continue to visit DCDEE’s website to get the latest childcare/early education information at https://ncchildcare.ncdhhs.gov/. You were given the opportunity to ask questions regarding interpretation and implementation of child care requirements. Thank you for your time and please email me at jen.jones@dhhs.nc.gov if you have any questions or concerns. For additional questions, contact Meg Riddle, Licensing Supervisor, at meg.riddle@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GENERAL GREENE ELEMENTARY ACES PROGRAM Facility ID: 41001539 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 9/23/2024 Number Present: 112 Completed Date: 9/23/2024 Age: From 5 To 11 Total Minutes: 120 Time In: 01:30 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. This DPI afterschool program currently operates with a Four Star License, effective February 1, 2019. Upon my arrival, I was greeted by you, Mr. Aaron Mayo, program coordinator for the facility. You assisted me with the information required during the visit. You accompanied me during my walk-through of the indoor areas, and the outdoor playground area used by the children in the program. A full assessment of applicable child care requirements was conducted during today’s visit as per the checklist. Upon dismissal from the school day, I observed 112 children assembling into the cafeteria. The children were divided into five age-based groups, each greeted by a group leader. I also observed the children participating in various routines, including bathroom breaks, transitions, and snack time. All of the teacher-student interactions I observed were positive and caring. The most recent sanitation inspection was conducted September 4, 2024 and received a classification of Superior with eight demerits. The following violations were observed and documented. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The equipment did not have the required depth of mulch. .0605(j) 721 All equipment and furnishings were not in good repair. The playground equipment n the left end of the playground , the bolt was exposed and raised. G.S. 110-91(6); .0601(b) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. A signed and dated letter of compliance must be emailed to me at sharon.y.williams@dhhs.nc.gov on or before October 7, 2024. The compliance letter should include the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation numbers. The date each violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If I do not receive your letter by October 7, 2024 /or if you do not address all violations, a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the violations have not been corrected or addressed. Rated License Assessment Process: The Governor signed Senate Bill 425 (now Session Law 2024-34), Health and Human Services Omnibus Bill, which includes the Quality Rating Improvement System (QRIS) Modifications recommended to the Legislature by the NC Child Care Commission to update QRIS and create additional pathways for licensed child care facilities to earn star rated licenses. Hold Harmless provisions have been extended and star rated license assessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments are still required for new child care programs. If you have any questions or if I may be of further assistance, please contact me. I left my business card with you. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: GENERAL GREENE ELEMENTARY ACES PROGRAM Facility ID: 41001539 Consultant: CAMILLE DAVIS Operation Type: Center Case Number: Visit Date: 10/3/2023 Number Present: 97 Completed Date: 10/3/2023 Age: From 5 To 11 Total Minutes: 130 Time In: 01:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s annual compliance visit was to assess compliance with applicable child care requirements. This DPI afterschool program currently operates with a Four Star License, effective February 1, 2019. Upon my arrival, I was greeted by you, Aaron Mayo, program coordinator for the facility. You assisted me with the information required during the visit. A fire inspection was conducted on June 2, 2023. The report stated no violations were noted at the time of inspection. I received a copy of the inspection report during the visit today. The most recent sanitation inspection was conducted September 12, 2023 and received a classification of Superior with four demerits. I completed a walk-through of the indoor areas and the outdoor playground area used by the children in the program. Ninety-seven children were present. I observed the five groups of children upon dismissal from the school day as they assembled into the cafeteria. They were greeted by the group leaders and separated by ages into groups. I also observed the children participating in bathroom and hand washing routines, transitions, and eating snack. The public-school off-site records verification forms for children's records and staff records were completed and were signed by the school principal. A full assessment of applicable child care requirements was conducted during today’s visit as per the attached checklist. The following violations were observed and documented. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The red and tan playground equipment did not have the required depth of mulch at the base of the slides and in the fall zones. .0605(j) 721 All equipment and furnishings were not in good repair. The larger playground equipment and the rock wall climbing structure were not in good repair. The rubber protective covering was split and worn on the steps and platform allowing rusted metal to be exposed and created a safety hazard. The plastic rocks on the climbing structure were also split and cracking. G.S. 110-91(6); .0601(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's epi-pen expired August 2023 and was not returned to the parent. .0803(12) In order to maintain compliance with North Carolina child care laws and rules, the above violations must be corrected immediately. A letter stating how the violations were corrected and how you plan to maintain compliance in the future must be emailed to me by October 17, 2023. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number, the date the violation was corrected, information regarding how the violation was corrected and how you plan to maintain compliance with the item number in the future. 5. Signature of the person preparing the letter. Rated License Reassessment Process The hold harmless legislation was extended and signed into law on Monday June 12, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. This program is in Cohort Two, the preparation year for Cohort Two begins July 1, 2024 and the reassessment year will begin July 1, 2025. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. New Child Care Sanitation Rules The NC Children’s Environmental Health has re-adopted child care sanitation rules effective July 1, 2023. These rules can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/S/Section_2800_Sanitation_of_Child_Care_Centers.pdf. If you have any questions or if I may be of further assistance, please contact me at 336-580-7335 or by email at Camille.Davis@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times