Childcare Network #163

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 57 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by J. Coleman, Administrator and R. Davis, Assistance Administrator. Both assisted me with the visit. Fifty-seven children were present. Children were observed engaged in group time, teachers directed activities, playing in a variety of centers, transition activities, eating lunch and rest time. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. Your program currently operates with a five-star license, issued 7/8/2024. The last annual compliance visit was conducted 2/12/25. The sanitation inspection was completed 2/3/2026 with a superior classification. The last fire inspection was conducted 2/6/2026 and your facility was approved. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of 2/9/2026. Required items were posted and current. Outdoor inspections were documented monthly. I reviewed six children’s files and four new staff files. You will need to email your Staff and Training Worksheets no later than 2/11/2026. There were three items of non-compliance observed today. One violation was corrected during today’s visit. Violation Number Comment Rule 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. Children were seated at tables for extended periods. Eight children one year of age sat at tables for twelve minutes. GS 110-91(12) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch is needed on the school-age and pre-k playgrounds. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Peeling paint was observed on classroom walls in the NC Pre-K classroom. Small rocks were located in the toddler room. The rocks were remove during the visit. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations documented above must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 2/23/2026, describing how and when the violations were corrected and how compliance will be maintained in the future. Your letter should include facility name, facility ID, and original signature. We discussed the following items of technical assistance today: -Safe Environment- Intentional planning of the environment ensures a safe environment has been created which prevents and reduces injuries to young children. Small rocks were in the toddler room. The administrator removed the rocks from the classroom. I spoke with the teachers, and we discussed potential choking items. -Peeling paint was observed on classroom walls in the NC Pre-K classroom. Peeling paint presents a health and safety hazard for children. The administrator stated that a work order has been submitted on 1/15/2026 to address the issue. -Appropriate Activities – Children were seated at tables for extended periods, limiting age-appropriate movement and active play. Eight toddlers sat at tables for twelve minutes. We discussed the following consultation items today: -QRIS Modernization Pathways- We reviewed the Application For Assessment for a Rated License and necessary forms that will be required during the QRIS pathway process. For more information visit: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -NC WORKS- All staff need to have updated information in NC WORKS showing their most recent education. This information will be needed for the QRIS Rated License and will be determined by the information available in WORKS. The Workforce Education Unit has recently updated and added resource documents to assist individuals with all Workforce Education Unit processes. These documents can be found on the DCDEE website. https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov -ABCMS- Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated about the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. At the completion of this visit, the visit summary was reviewed with you, and a copy was emailed to you. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 57 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by J. Coleman, Administrator and R. Davis, Assistance Administrator. Both assisted me with the visit. Fifty-seven children were present. Children were observed engaged in group time, teachers directed activities, playing in a variety of centers, transition activities, eating lunch and rest time. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. Your program currently operates with a five-star license, issued 7/8/2024. The last annual compliance visit was conducted 2/12/25. The sanitation inspection was completed 2/3/2026 with a superior classification. The last fire inspection was conducted 2/6/2026 and your facility was approved. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of 2/9/2026. Required items were posted and current. Outdoor inspections were documented monthly. I reviewed six children’s files and four new staff files. You will need to email your Staff and Training Worksheets no later than 2/11/2026. There were three items of non-compliance observed today. One violation was corrected during today’s visit. Violation Number Comment Rule 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. Children were seated at tables for extended periods. Eight children one year of age sat at tables for twelve minutes. GS 110-91(12) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch is needed on the school-age and pre-k playgrounds. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Peeling paint was observed on classroom walls in the NC Pre-K classroom. Small rocks were located in the toddler room. The rocks were remove during the visit. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations documented above must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 2/23/2026, describing how and when the violations were corrected and how compliance will be maintained in the future. Your letter should include facility name, facility ID, and original signature. We discussed the following items of technical assistance today: -Safe Environment- Intentional planning of the environment ensures a safe environment has been created which prevents and reduces injuries to young children. Small rocks were in the toddler room. The administrator removed the rocks from the classroom. I spoke with the teachers, and we discussed potential choking items. -Peeling paint was observed on classroom walls in the NC Pre-K classroom. Peeling paint presents a health and safety hazard for children. The administrator stated that a work order has been submitted on 1/15/2026 to address the issue. -Appropriate Activities – Children were seated at tables for extended periods, limiting age-appropriate movement and active play. Eight toddlers sat at tables for twelve minutes. We discussed the following consultation items today: -QRIS Modernization Pathways- We reviewed the Application For Assessment for a Rated License and necessary forms that will be required during the QRIS pathway process. For more information visit: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -NC WORKS- All staff need to have updated information in NC WORKS showing their most recent education. This information will be needed for the QRIS Rated License and will be determined by the information available in WORKS. The Workforce Education Unit has recently updated and added resource documents to assist individuals with all Workforce Education Unit processes. These documents can be found on the DCDEE website. https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov -ABCMS- Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated about the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. At the completion of this visit, the visit summary was reviewed with you, and a copy was emailed to you. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 57 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by J. Coleman, Administrator and R. Davis, Assistance Administrator. Both assisted me with the visit. Fifty-seven children were present. Children were observed engaged in group time, teachers directed activities, playing in a variety of centers, transition activities, eating lunch and rest time. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. Your program currently operates with a five-star license, issued 7/8/2024. The last annual compliance visit was conducted 2/12/25. The sanitation inspection was completed 2/3/2026 with a superior classification. The last fire inspection was conducted 2/6/2026 and your facility was approved. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of 2/9/2026. Required items were posted and current. Outdoor inspections were documented monthly. I reviewed six children’s files and four new staff files. You will need to email your Staff and Training Worksheets no later than 2/11/2026. There were three items of non-compliance observed today. One violation was corrected during today’s visit. Violation Number Comment Rule 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. Children were seated at tables for extended periods. Eight children one year of age sat at tables for twelve minutes. GS 110-91(12) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch is needed on the school-age and pre-k playgrounds. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Peeling paint was observed on classroom walls in the NC Pre-K classroom. Small rocks were located in the toddler room. The rocks were remove during the visit. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations documented above must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 2/23/2026, describing how and when the violations were corrected and how compliance will be maintained in the future. Your letter should include facility name, facility ID, and original signature. We discussed the following items of technical assistance today: -Safe Environment- Intentional planning of the environment ensures a safe environment has been created which prevents and reduces injuries to young children. Small rocks were in the toddler room. The administrator removed the rocks from the classroom. I spoke with the teachers, and we discussed potential choking items. -Peeling paint was observed on classroom walls in the NC Pre-K classroom. Peeling paint presents a health and safety hazard for children. The administrator stated that a work order has been submitted on 1/15/2026 to address the issue. -Appropriate Activities – Children were seated at tables for extended periods, limiting age-appropriate movement and active play. Eight toddlers sat at tables for twelve minutes. We discussed the following consultation items today: -QRIS Modernization Pathways- We reviewed the Application For Assessment for a Rated License and necessary forms that will be required during the QRIS pathway process. For more information visit: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -NC WORKS- All staff need to have updated information in NC WORKS showing their most recent education. This information will be needed for the QRIS Rated License and will be determined by the information available in WORKS. The Workforce Education Unit has recently updated and added resource documents to assist individuals with all Workforce Education Unit processes. These documents can be found on the DCDEE website. https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov -ABCMS- Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated about the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. At the completion of this visit, the visit summary was reviewed with you, and a copy was emailed to you. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 57 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. I completed an Annual Compliance Monitoring Checklist for Centers during today’s visit, and a completed copy was emailed to you. Upon arrival, I was greeted by J. Coleman, Administrator and R. Davis, Assistance Administrator. Both assisted me with the visit. Fifty-seven children were present. Children were observed engaged in group time, teachers directed activities, playing in a variety of centers, transition activities, eating lunch and rest time. Children were being attended to according to their individual needs. The staff were observed engaged in activities with the children and were positive in their interactions with the children. Your program currently operates with a five-star license, issued 7/8/2024. The last annual compliance visit was conducted 2/12/25. The sanitation inspection was completed 2/3/2026 with a superior classification. The last fire inspection was conducted 2/6/2026 and your facility was approved. The center's compliance history was reviewed with the operator. The program’s compliance history was 89% as of 2/9/2026. Required items were posted and current. Outdoor inspections were documented monthly. I reviewed six children’s files and four new staff files. You will need to email your Staff and Training Worksheets no later than 2/11/2026. There were three items of non-compliance observed today. One violation was corrected during today’s visit. Violation Number Comment Rule 419 Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. Children were seated at tables for extended periods. Eight children one year of age sat at tables for twelve minutes. GS 110-91(12) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Mulch is needed on the school-age and pre-k playgrounds. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Peeling paint was observed on classroom walls in the NC Pre-K classroom. Small rocks were located in the toddler room. The rocks were remove during the visit. 10A NCAC 09 .0601(a) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations documented above must be corrected immediately. A signed and dated letter of compliance must be emailed to me by 2/23/2026, describing how and when the violations were corrected and how compliance will be maintained in the future. Your letter should include facility name, facility ID, and original signature. We discussed the following items of technical assistance today: -Safe Environment- Intentional planning of the environment ensures a safe environment has been created which prevents and reduces injuries to young children. Small rocks were in the toddler room. The administrator removed the rocks from the classroom. I spoke with the teachers, and we discussed potential choking items. -Peeling paint was observed on classroom walls in the NC Pre-K classroom. Peeling paint presents a health and safety hazard for children. The administrator stated that a work order has been submitted on 1/15/2026 to address the issue. -Appropriate Activities – Children were seated at tables for extended periods, limiting age-appropriate movement and active play. Eight toddlers sat at tables for twelve minutes. We discussed the following consultation items today: -QRIS Modernization Pathways- We reviewed the Application For Assessment for a Rated License and necessary forms that will be required during the QRIS pathway process. For more information visit: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization -NC WORKS- All staff need to have updated information in NC WORKS showing their most recent education. This information will be needed for the QRIS Rated License and will be determined by the information available in WORKS. The Workforce Education Unit has recently updated and added resource documents to assist individuals with all Workforce Education Unit processes. These documents can be found on the DCDEE website. https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Workforce-Education-Unit Workforce Education Unit (919) 814–6350 Email: dcdee.works@dhhs.nc.gov -ABCMS- Linking Criminal Background Checks – Staff need to log into the Criminal Background Check Portal on the DCDEE website and link to the facility license number. It is important to do this so staff at DCDEE can contact the center if a random criminal history check uncovers a staff member with a criminal charge or conviction working in a child care facility. It is also a way to for staff at the CBC Unit to keep you updated about the status of out-of-state checks if a new employee has a Provisional Qualification. Instructions on how to link to the facility were provided today. In the future, new staff need to link within five days of hire or transfer to your center. Review Criminal History Record Check Requirements for Child Care Centers in the NC Child Care Requirements 10A NCAC 09 .2703. At the completion of this visit, the visit summary was reviewed with you, and a copy was emailed to you. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. Thank you for your time and cooperation during the visit today. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 46 Completed Date: 10/21/2025 Age: From 0 To 12 Total Minutes: 150 Time In: 01:00 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Ryan Davis, Assistant Director, assisted me with the visit. Your program currently operates with a Five Star license effective 07/08/2024. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty eight percent as of 10/21/2025. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor licensed spaces were monitored. I observed children resting on their beds, transitioning to snack time and arrival time for school age children. Infants were engaged in floor activities, sleeping, and diapering routines. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting in a positive manner with the children. Six files for new staff were reviewed. Fire and sanitation inspections remain current. Forty-six children were present during today’s visit. Two violations were observed and corrected during todays visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Although there were two staff assigned to the classroom, one teacher was assisting a child in a restroom which is located out of the classroom and the other staff was in a different classroom changing diapers. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. In the classroom with children aged two a staff member left her purse on the floor to go and assist a child in the restroom. 10A NCAC 09 .0601(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 11/04/2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how the violations will continue to stay in compliance. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Supervision was discussed in detail, along with examples of inadequate supervision. Children shall be adequately supervised at all times. Adequate supervision shall mean that staff are able to always hear and see the children, except when emergencies necessitate that direct supervision is impossible for brief periods of time. Although there were two staff assigned to the classroom, one teacher was assisting a child in a restroom which is located out of the classroom and the other staff was in a different classroom changing diapers. The Director corrected the supervision and safety concern during the visit by talking to the staff and placing the purse in a locked cabinet. Personal belongings must be kept inaccessible to children at all times. During rest time a staff member left a purse on the floor in a classroom to go assist a child in the restroom. The staff member put the purse in a locked cabinet when instructed to do so during the visit. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: ELIZABETH CHILDRESS Operation Type: Center Case Number: Visit Date: 10/21/2025 Number Present: 46 Completed Date: 10/21/2025 Age: From 0 To 12 Total Minutes: 150 Time In: 01:00 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Ryan Davis, Assistant Director, assisted me with the visit. Your program currently operates with a Five Star license effective 07/08/2024. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty eight percent as of 10/21/2025. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor licensed spaces were monitored. I observed children resting on their beds, transitioning to snack time and arrival time for school age children. Infants were engaged in floor activities, sleeping, and diapering routines. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting in a positive manner with the children. Six files for new staff were reviewed. Fire and sanitation inspections remain current. Forty-six children were present during today’s visit. Two violations were observed and corrected during todays visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Although there were two staff assigned to the classroom, one teacher was assisting a child in a restroom which is located out of the classroom and the other staff was in a different classroom changing diapers. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. In the classroom with children aged two a staff member left her purse on the floor to go and assist a child in the restroom. 10A NCAC 09 .0601(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 11/04/2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how the violations will continue to stay in compliance. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Supervision was discussed in detail, along with examples of inadequate supervision. Children shall be adequately supervised at all times. Adequate supervision shall mean that staff are able to always hear and see the children, except when emergencies necessitate that direct supervision is impossible for brief periods of time. Although there were two staff assigned to the classroom, one teacher was assisting a child in a restroom which is located out of the classroom and the other staff was in a different classroom changing diapers. The Director corrected the supervision and safety concern during the visit by talking to the staff and placing the purse in a locked cabinet. Personal belongings must be kept inaccessible to children at all times. During rest time a staff member left a purse on the floor in a classroom to go assist a child in the restroom. The staff member put the purse in a locked cabinet when instructed to do so during the visit. You were provided with an opportunity to ask questions regarding the implementation of Child Care Rules. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ We appreciate all you are doing to serve the children and families of NC. If you have any questions or if I may be of further assistance, please contact me at 743-241-0126 or by email at elizabeth.childress@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 2/12/2025 Number Present: 46 Completed Date: 2/12/2025 Age: From 0 To 5 Total Minutes: 195 Time In: 11:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor for compliance with all applicable child care requirements, including those outlined in Child Care Rule Section .3000, for the care of children enrolled in the NC Pre-K Program during an annual compliance visit. There is one NC Pre-K classroom at this facility. A checklist was used to note the requirements I monitored today. This center currently operates with a Five Star-Star License effective July 8, 2024. Upon arriving, I was greeted by Ms. Joy Coleman, the Director. I then conducted a full assessment of the child care requirements and completed a walkthrough of the facility's indoor areas. The outdoor spaces and vehicles were not monitored today due to inclement weather. These will be monitored during the next visit. During the visit, 46 children were observed. I observed the children participating in free choice and teacher directed activities, completing bathroom routines, eating lunch and transitioning to rest time. Emergency drills and playground inspections were documented monthly. Eight randomly selected children’s files and new staff member’s files were monitored during today’s visit. The facility has an 18-month compliance history of 89%. The facility’s corporation status was verified as current and active on the NC Department of the Secretary of State today, 2/12/25. During today's visit, violations of child care requirements were cited. Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the three year old classroom the wall needs repaired under the soap dispenser. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. In the two year old classroom, there is a hole in the toy shelf near the window. .0601(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Pine Sol was sitting on top of the soap dispenser in the three year old bathroom. This was corrected during the visit by administrator removing it from the space to a locked closet. .2820(b) 1770 The site-level administrator did not review the health assessment results at the time of the child's entry into the program to determine whether the assessment included specific instructions for identified health needs that may require physical or occupational or other therapies to support the child's development and learning goals. One health assessment had notes that was not reviewed and followed by the facility. .3005(b) Childcare programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be emailed to me at sharon.y.williams@dhhs.nc.gov on or before February 25, 2025. The letter of compliance should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date the violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter. If I do not receive your letter by February 26, 2025 a return visit to your program will be made to monitor for compliance of violations and to obtain your compliance letter. Additional violations may be documented if the violations have not been corrected or addressed. Extension of Hold Harmless provisions - star rated license assessments and reassessments for licensed child care providers will be conducted by provider request only, until the QRIS rulemaking process has been completed. Star rated license assessments continue to be required for new child care programs. Updated Program Assessment Tool – Beginning on February 1, 2025, child care facilities will use the Environment Rating Scale – Third Edition for family child care homes, infant/toddler classrooms and preschool classrooms, if requesting a program assessment or reassessment. This updated edition includes language and interaction measures, a need consistently identified by early childhood professionals during listening sessions. Child care administrators can access ABCMS, the DCDEE’s criminal background check system. This access will allow providers to: • See the real-time background check status of staff members. • Run a printable report of the staff roster to assist with compliance visits. • See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. You have completed the Moodle course but have not requested access to the portal. Today you completed the last step in gaining access to ABCMS. Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 52 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted today to assess compliance with applicable childcare requirements including compliance with requirements located in Child Care Rule Section .3000 in space #6, where children participating in the NC Pre-K program are cared for. This facility currently operates with a Five Star license issued on July 8, 2024. Upon arrival to the facility, I was greeted by the administrator, Ms. J. Coleman. Ms. Coleman assisted me during my visit today. Limited monitoring of child care requirements occurred during today's visit. I monitored supervision, staff/child ratio, adequate/approved space, license posted and permit restrictions. I reviewed one new staff file. A walk-thru of the indoor spaces and outdoor spaces used by the children was monitored. Fifty-two (52) children were present during today’s visit. The children were observed participating in free choice and teacher directed activities, playing outside, and during several transitions. A sanitation inspection was conducted on March 27, 2024. This facility received a superior classification and four (4) demerits. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. Violations of childcare requirements were cited today Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. Two bathrooms were being used to store classroom materials. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. there were peeling paint in Space 1 and Space 6. In the bathroom in Space 4, the hand rail had been painted the paint is peeling. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. The truck structure on the four year old outdoor playground , the painting is peeling and has rust spots. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of Pine Sol on the counter in space # 3A. .2820(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch around and under the climbing structure and the stepping logs measured less than the required 6 inches. .0605(k)(1-4) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be received on or before September 19, 2024. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date the violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter You may email the signed compliance letter to sharon.y.williams@dhhs.nc.gov. If sufficient information is not received by the due date, a follow-up visit will be conducted. Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: SHARON WILLIAMS Operation Type: Center Case Number: Visit Date: 9/5/2024 Number Present: 52 Completed Date: 9/5/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:15 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted today to assess compliance with applicable childcare requirements including compliance with requirements located in Child Care Rule Section .3000 in space #6, where children participating in the NC Pre-K program are cared for. This facility currently operates with a Five Star license issued on July 8, 2024. Upon arrival to the facility, I was greeted by the administrator, Ms. J. Coleman. Ms. Coleman assisted me during my visit today. Limited monitoring of child care requirements occurred during today's visit. I monitored supervision, staff/child ratio, adequate/approved space, license posted and permit restrictions. I reviewed one new staff file. A walk-thru of the indoor spaces and outdoor spaces used by the children was monitored. Fifty-two (52) children were present during today’s visit. The children were observed participating in free choice and teacher directed activities, playing outside, and during several transitions. A sanitation inspection was conducted on March 27, 2024. This facility received a superior classification and four (4) demerits. Monthly fire drills and playground inspections have been documented as well as quarterly disaster drills. Violations of childcare requirements were cited today Violation Number Comment Rule 604 Lavatories were not kept clean, in good repair and kept free of storage. Two bathrooms were being used to store classroom materials. 15A NCAC 18A .2818(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. there were peeling paint in Space 1 and Space 6. In the bathroom in Space 4, the hand rail had been painted the paint is peeling. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. The truck structure on the four year old outdoor playground , the painting is peeling and has rust spots. G.S. 110-91(6); .0601(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. There was a bottle of Pine Sol on the counter in space # 3A. .2820(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The mulch around and under the climbing structure and the stepping logs measured less than the required 6 inches. .0605(k)(1-4) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. A signed and dated letter of compliance must be received on or before September 19, 2024. The compliance letter should contain the following information: 1. Facility Name 2. Facility ID 3. Date of the letter 4. The violation number. The date the violation was corrected. How the violation was corrected. 5. Signature of the person preparing the letter You may email the signed compliance letter to sharon.y.williams@dhhs.nc.gov. If sufficient information is not received by the due date, a follow-up visit will be conducted. Thank you for your cooperation during today's visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: Childcare Network #163 Facility ID: 41002490 Consultant: MARY MCMILLAN Operation Type: Center Case Number: 0424-150L Visit Date: 4/11/2024 Number Present: 62 Completed Date: 4/11/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 11:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced I conducted an unannounced visit today to investigate a report alleging violations of applicable child care requirements. I explained that I was here to investigate a complaint report. Rashea Woods, Assistant Director met with me and walked through the facility with me, while the director, Joy Coleman was assisting in a classroom. The reporter had concerns regarding the nurture and care of children. I completed a walk-through of the indoor areas that the children use. I observed the children being cared for in an age-appropriate and caring manner during my walk through. I discussed the allegation in the complaint report with Ms. Woods and Ms. Coleman. You both stated that you didn’t know of any staff member being inappropriate with children or cursing at them. Due to not knowing with whom or what classroom the alleged incident happened in, I interviewed several staff members to ask questions regarding the allegations. Multiple staff members stated that they had heard or seen incidents occur with a staff member yelling and cussing at children. I was unable to interview the specified staff member, as she was not present after my walk-through. Limited monitoring of child care requirements was conducted during the visit. Supervision, Staff/Child Ratios, Approved space and permit restrictions were in compliance. Based on the information gathered and reviewed during the visit, it appears the allegation regarding nurture and care is substantiated. The following violations were documented. Violation Number Comment Rule 617 All openings to the outer air were not protected against the entrance of flying pest. Upon entering the room with toddlers the windows were open and the screens are busted out of them. This was corrected during the visit. 15A NCAC 18A .2831(c) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. During the visit, several staff members stated that they had overheard a specified teacher cussing at children. G.S. 110-91(10) You must correct all violations immediately, failure to correct violations or have repeated violations can result in an administrative action against your license. A follow-up visit shall be conducted to monitor nurture and care of children. We discussed the following technical assistance today: Environments for preschool children must have appropriate language, dialogue and tone in a nurturing and caring setting. Exchange of expression, response, and the initiation and enrichment of dialogue are hallmarks of the social function and significance of the conversations, and the social and emotional communications and the atmosphere of the exchange are equally important. Profanity should not be used at any time. We discussed that the staff member is given times to have a 5 minute calm down when she is frustrated. This is important, however, the tone and cursing while talking is not appropriate/allowed and must be addressed immediately. We also discussed that screens must be covering windows if they are going to be open. If you have questions or concerns you may contact me at mary.mcmillan@dhhs.nc.gov Due to computer issues, your printed documentation will be emailed to you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times