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Home › NC › Granite Falls › Countryside Child Care
50 Pinewood Plaza Drive, Granite Falls NC 28630 · License #1455112 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0302 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 7/22/2025 Number Present: 27 Completed Date: 7/22/2025 Age: From 1 To 12 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements, including Health & Safety training, during an Annual Compliance visit. You, Terry Starnes, owner/administrator, assisted with the visit. The NC Secretary of State website was viewed before the visit and Countryside Childcare Inc. was current/active as of July 21, 2025. The facilities contact information was reviewed and confirmed with you. A five-star license was issued on 5/20/25. The following restrictions were in compliance: Daytime care, 2nd shift, meets enhanced ratios, meets enhanced space, Space #3 walking children only. A checklist was used to monitor items for compliance. You accompanied me on a walkthrough of the facility. Children were observed during, free play activities, bathroom/handwashing routines, diaper change, lunch, nap and departure. The school age children were observed during free choice activities and lunch. The last sanitation inspection was conducted 8/7/24. A Superior classification was issued with two (2) demerits noted. The fire marshal conducted an inspection on 7/1/24. The facility is approved for daytime care only. The last fire drill was completed on 7/15/25 A lockdown drill was conducted on 4/28/25 Lead water testing was conducted on 8/22/24. Lead paint and Asbestos have been submitted and are in compliance. The Staff Training worksheet had not been completed. Staff and Children’s files were not reviewed during today’s visit. These files will be reviewed during a follow-up visit. None of the enrolled children had Medication. Five (5) violations were observed today. Due to a connectivity issue a handwritten summary was completed at the time of the visit. A copy of the summary was given to the provider. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. 10A NCAC 09 .0302(d)(4) 304 Required staff/child ratio were not maintained during aquatic activities. Staff reported that only one staff member accompanied children on trips to aquatics activities that occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. At least two staff are required for aquatics activities. 10A NCAC 09 .1403(e) 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. 10A NCAC 09 .1403(h)(1-3) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. .1003(i)(j) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. An off premise activity plan was not posted or given to parents. .2509(b) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violations were corrected. The violations must be corrected no later than August 5, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). The center's compliance history was at 94% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your current compliance score is 94%. Technical Assistance: I provided you with a copy of child care requirement 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS. I reviewed the requirement with you, Terry Starnes, administrator. #125 The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. TA- I suggested you discuss the importance of signing children in and out of the facility each day with parents. I also suggested you remind staff members to sign children in and out in the event that the parent fails to do so. #323 Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. TA-I reminded you that all staff who accompany children on aquatics activities must review, sign, and date the facility aquatics policy. The signed statement must be maintained and available for review. I suggested this be done before summer care for school age children by marking a calendar with the review date. #304 Staff reported that only one staff member accompanied children on trips to aquatics activities. Per staff, aquatics activities occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. Required staff/child ratios were not maintained during aquatic activities..1403(e) TA -I reviewed childcare requirement 10A NCAC 09 .1403 regarding activities involving water for centers. We discussed participation in activities that did not require a second person. I suggested finding alternative activities when additional staff is not available to accompany the group for aquatic activities. #1125 The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. Neither a calendar or permission form had not been completed with all required information. TA- I suggested creating a calendar for each month with all off premise activities that includes all required information and has a placed for parents to sign and date the form giving permission for participation. #1416 An off-premises activity plan was not posted or given to parents. TA- I suggested creating a weekly schedule or monthly calendar with all off premise activities included and be posting the schedule/calendar where parents can review activities. Consultation: -We discussed the ABCMS system. You have created the business ID, however you are having trouble entering information. You called the helpline during today’s visit to obtain assistance. -A tree had fallen on a section of the fence surrounding one of the playgrounds. The tree has been removed, and you are in the process of replacing the fence for this area. There are three outdoor spaces. Children are not using this outdoor playground where the damage occurred until the repairs are complete. Two additional outdoor spaces are available and adequate for the number of children enrolled. Please let me know when repairs have been completed. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. If you have any questions about today’s visit, please contact me or my supervisor, Tammy Mcgalliard, tammymcgalliard@dhhs.nc.gov. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at: (828) 782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1403 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 7/22/2025 Number Present: 27 Completed Date: 7/22/2025 Age: From 1 To 12 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements, including Health & Safety training, during an Annual Compliance visit. You, Terry Starnes, owner/administrator, assisted with the visit. The NC Secretary of State website was viewed before the visit and Countryside Childcare Inc. was current/active as of July 21, 2025. The facilities contact information was reviewed and confirmed with you. A five-star license was issued on 5/20/25. The following restrictions were in compliance: Daytime care, 2nd shift, meets enhanced ratios, meets enhanced space, Space #3 walking children only. A checklist was used to monitor items for compliance. You accompanied me on a walkthrough of the facility. Children were observed during, free play activities, bathroom/handwashing routines, diaper change, lunch, nap and departure. The school age children were observed during free choice activities and lunch. The last sanitation inspection was conducted 8/7/24. A Superior classification was issued with two (2) demerits noted. The fire marshal conducted an inspection on 7/1/24. The facility is approved for daytime care only. The last fire drill was completed on 7/15/25 A lockdown drill was conducted on 4/28/25 Lead water testing was conducted on 8/22/24. Lead paint and Asbestos have been submitted and are in compliance. The Staff Training worksheet had not been completed. Staff and Children’s files were not reviewed during today’s visit. These files will be reviewed during a follow-up visit. None of the enrolled children had Medication. Five (5) violations were observed today. Due to a connectivity issue a handwritten summary was completed at the time of the visit. A copy of the summary was given to the provider. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. 10A NCAC 09 .0302(d)(4) 304 Required staff/child ratio were not maintained during aquatic activities. Staff reported that only one staff member accompanied children on trips to aquatics activities that occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. At least two staff are required for aquatics activities. 10A NCAC 09 .1403(e) 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. 10A NCAC 09 .1403(h)(1-3) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. .1003(i)(j) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. An off premise activity plan was not posted or given to parents. .2509(b) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violations were corrected. The violations must be corrected no later than August 5, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). The center's compliance history was at 94% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your current compliance score is 94%. Technical Assistance: I provided you with a copy of child care requirement 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS. I reviewed the requirement with you, Terry Starnes, administrator. #125 The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. TA- I suggested you discuss the importance of signing children in and out of the facility each day with parents. I also suggested you remind staff members to sign children in and out in the event that the parent fails to do so. #323 Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. TA-I reminded you that all staff who accompany children on aquatics activities must review, sign, and date the facility aquatics policy. The signed statement must be maintained and available for review. I suggested this be done before summer care for school age children by marking a calendar with the review date. #304 Staff reported that only one staff member accompanied children on trips to aquatics activities. Per staff, aquatics activities occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. Required staff/child ratios were not maintained during aquatic activities..1403(e) TA -I reviewed childcare requirement 10A NCAC 09 .1403 regarding activities involving water for centers. We discussed participation in activities that did not require a second person. I suggested finding alternative activities when additional staff is not available to accompany the group for aquatic activities. #1125 The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. Neither a calendar or permission form had not been completed with all required information. TA- I suggested creating a calendar for each month with all off premise activities that includes all required information and has a placed for parents to sign and date the form giving permission for participation. #1416 An off-premises activity plan was not posted or given to parents. TA- I suggested creating a weekly schedule or monthly calendar with all off premise activities included and be posting the schedule/calendar where parents can review activities. Consultation: -We discussed the ABCMS system. You have created the business ID, however you are having trouble entering information. You called the helpline during today’s visit to obtain assistance. -A tree had fallen on a section of the fence surrounding one of the playgrounds. The tree has been removed, and you are in the process of replacing the fence for this area. There are three outdoor spaces. Children are not using this outdoor playground where the damage occurred until the repairs are complete. Two additional outdoor spaces are available and adequate for the number of children enrolled. Please let me know when repairs have been completed. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. If you have any questions about today’s visit, please contact me or my supervisor, Tammy Mcgalliard, tammymcgalliard@dhhs.nc.gov. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at: (828) 782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 7/22/2025 Number Present: 27 Completed Date: 7/22/2025 Age: From 1 To 12 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements, including Health & Safety training, during an Annual Compliance visit. You, Terry Starnes, owner/administrator, assisted with the visit. The NC Secretary of State website was viewed before the visit and Countryside Childcare Inc. was current/active as of July 21, 2025. The facilities contact information was reviewed and confirmed with you. A five-star license was issued on 5/20/25. The following restrictions were in compliance: Daytime care, 2nd shift, meets enhanced ratios, meets enhanced space, Space #3 walking children only. A checklist was used to monitor items for compliance. You accompanied me on a walkthrough of the facility. Children were observed during, free play activities, bathroom/handwashing routines, diaper change, lunch, nap and departure. The school age children were observed during free choice activities and lunch. The last sanitation inspection was conducted 8/7/24. A Superior classification was issued with two (2) demerits noted. The fire marshal conducted an inspection on 7/1/24. The facility is approved for daytime care only. The last fire drill was completed on 7/15/25 A lockdown drill was conducted on 4/28/25 Lead water testing was conducted on 8/22/24. Lead paint and Asbestos have been submitted and are in compliance. The Staff Training worksheet had not been completed. Staff and Children’s files were not reviewed during today’s visit. These files will be reviewed during a follow-up visit. None of the enrolled children had Medication. Five (5) violations were observed today. Due to a connectivity issue a handwritten summary was completed at the time of the visit. A copy of the summary was given to the provider. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. 10A NCAC 09 .0302(d)(4) 304 Required staff/child ratio were not maintained during aquatic activities. Staff reported that only one staff member accompanied children on trips to aquatics activities that occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. At least two staff are required for aquatics activities. 10A NCAC 09 .1403(e) 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. 10A NCAC 09 .1403(h)(1-3) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. .1003(i)(j) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. An off premise activity plan was not posted or given to parents. .2509(b) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violations were corrected. The violations must be corrected no later than August 5, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). The center's compliance history was at 94% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your current compliance score is 94%. Technical Assistance: I provided you with a copy of child care requirement 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS. I reviewed the requirement with you, Terry Starnes, administrator. #125 The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. TA- I suggested you discuss the importance of signing children in and out of the facility each day with parents. I also suggested you remind staff members to sign children in and out in the event that the parent fails to do so. #323 Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. TA-I reminded you that all staff who accompany children on aquatics activities must review, sign, and date the facility aquatics policy. The signed statement must be maintained and available for review. I suggested this be done before summer care for school age children by marking a calendar with the review date. #304 Staff reported that only one staff member accompanied children on trips to aquatics activities. Per staff, aquatics activities occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. Required staff/child ratios were not maintained during aquatic activities..1403(e) TA -I reviewed childcare requirement 10A NCAC 09 .1403 regarding activities involving water for centers. We discussed participation in activities that did not require a second person. I suggested finding alternative activities when additional staff is not available to accompany the group for aquatic activities. #1125 The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. Neither a calendar or permission form had not been completed with all required information. TA- I suggested creating a calendar for each month with all off premise activities that includes all required information and has a placed for parents to sign and date the form giving permission for participation. #1416 An off-premises activity plan was not posted or given to parents. TA- I suggested creating a weekly schedule or monthly calendar with all off premise activities included and be posting the schedule/calendar where parents can review activities. Consultation: -We discussed the ABCMS system. You have created the business ID, however you are having trouble entering information. You called the helpline during today’s visit to obtain assistance. -A tree had fallen on a section of the fence surrounding one of the playgrounds. The tree has been removed, and you are in the process of replacing the fence for this area. There are three outdoor spaces. Children are not using this outdoor playground where the damage occurred until the repairs are complete. Two additional outdoor spaces are available and adequate for the number of children enrolled. Please let me know when repairs have been completed. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. If you have any questions about today’s visit, please contact me or my supervisor, Tammy Mcgalliard, tammymcgalliard@dhhs.nc.gov. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at: (828) 782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 7/22/2025 Number Present: 27 Completed Date: 7/22/2025 Age: From 1 To 12 Total Minutes: 255 Time In: 10:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements, including Health & Safety training, during an Annual Compliance visit. You, Terry Starnes, owner/administrator, assisted with the visit. The NC Secretary of State website was viewed before the visit and Countryside Childcare Inc. was current/active as of July 21, 2025. The facilities contact information was reviewed and confirmed with you. A five-star license was issued on 5/20/25. The following restrictions were in compliance: Daytime care, 2nd shift, meets enhanced ratios, meets enhanced space, Space #3 walking children only. A checklist was used to monitor items for compliance. You accompanied me on a walkthrough of the facility. Children were observed during, free play activities, bathroom/handwashing routines, diaper change, lunch, nap and departure. The school age children were observed during free choice activities and lunch. The last sanitation inspection was conducted 8/7/24. A Superior classification was issued with two (2) demerits noted. The fire marshal conducted an inspection on 7/1/24. The facility is approved for daytime care only. The last fire drill was completed on 7/15/25 A lockdown drill was conducted on 4/28/25 Lead water testing was conducted on 8/22/24. Lead paint and Asbestos have been submitted and are in compliance. The Staff Training worksheet had not been completed. Staff and Children’s files were not reviewed during today’s visit. These files will be reviewed during a follow-up visit. None of the enrolled children had Medication. Five (5) violations were observed today. Due to a connectivity issue a handwritten summary was completed at the time of the visit. A copy of the summary was given to the provider. Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. 10A NCAC 09 .0302(d)(4) 304 Required staff/child ratio were not maintained during aquatic activities. Staff reported that only one staff member accompanied children on trips to aquatics activities that occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. At least two staff are required for aquatics activities. 10A NCAC 09 .1403(e) 323 Prior to supervising children on an aquatic activity, and annually, staff did not sign and date a statement that they had reviewed the center's policies on aquatic activities. Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. 10A NCAC 09 .1403(h)(1-3) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. .1003(i)(j) 1416 School-age program did not have a plan of off premise activities or did not include in the plan the location, purpose, time and date, person in charge, and telephone number or how to contact person in charge. An off premise activity plan was not posted or given to parents. .2509(b) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violations were corrected. The violations must be corrected no later than August 5, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). The center's compliance history was at 94% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Your current compliance score is 94%. Technical Assistance: I provided you with a copy of child care requirement 10A NCAC 09 .1403 ACTIVITIES INVOLVING WATER IN CHILD CARE CENTERS. I reviewed the requirement with you, Terry Starnes, administrator. #125 The time of departure was not documented on 7/21/25 for ten (10) of the enrolled children. TA- I suggested you discuss the importance of signing children in and out of the facility each day with parents. I also suggested you remind staff members to sign children in and out in the event that the parent fails to do so. #323 Staff accompanying children on aquatics activities had not signed an annual statement that the center’s aquatics policy had been reviewed. TA-I reminded you that all staff who accompany children on aquatics activities must review, sign, and date the facility aquatics policy. The signed statement must be maintained and available for review. I suggested this be done before summer care for school age children by marking a calendar with the review date. #304 Staff reported that only one staff member accompanied children on trips to aquatics activities. Per staff, aquatics activities occurred during the weeks of June 23, 2025 through July 21, 2025 with a ratio of 1/13 school age children. Required staff/child ratios were not maintained during aquatic activities..1403(e) TA -I reviewed childcare requirement 10A NCAC 09 .1403 regarding activities involving water for centers. We discussed participation in activities that did not require a second person. I suggested finding alternative activities when additional staff is not available to accompany the group for aquatic activities. #1125 The permission form used did not include all required information. The expected time of departure and arrival, location of trip, and the person transporting the children was not included on the form. Neither a calendar or permission form had not been completed with all required information. TA- I suggested creating a calendar for each month with all off premise activities that includes all required information and has a placed for parents to sign and date the form giving permission for participation. #1416 An off-premises activity plan was not posted or given to parents. TA- I suggested creating a weekly schedule or monthly calendar with all off premise activities included and be posting the schedule/calendar where parents can review activities. Consultation: -We discussed the ABCMS system. You have created the business ID, however you are having trouble entering information. You called the helpline during today’s visit to obtain assistance. -A tree had fallen on a section of the fence surrounding one of the playgrounds. The tree has been removed, and you are in the process of replacing the fence for this area. There are three outdoor spaces. Children are not using this outdoor playground where the damage occurred until the repairs are complete. Two additional outdoor spaces are available and adequate for the number of children enrolled. Please let me know when repairs have been completed. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. If you have any questions about today’s visit, please contact me or my supervisor, Tammy Mcgalliard, tammymcgalliard@dhhs.nc.gov. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at: (828) 782-0858 or Gail Dula P O Box 1598 Morganton NC 28655 Gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0713 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: 0525-192L Visit Date: 5/29/2025 Number Present: 28 Completed Date: 5/29/2025 Age: From 0 To 5 Total Minutes: 155 Time In: 10:35 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate a report alleging violations of child care requirements. You, Terry Starnes, owner/director assisted with the visit. The Secretary of State website was checked on May 28, 2025, and Countryside Child Care Inc. active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. On May 16, 2025, the following was received: There are allegations of violations of childcare requirements. There are concerns regarding staff child ratios, sanitation, and incident reports. The allegations were discussed with you and applicable staff members. You and staff members had an opportunity to ask questions, state perceptions of the situation and provide pertinent information in response to the allegation. A walkthrough of the facility was conducted, and staff child ratios were in compliance. During staff interviews the following information was obtained. Children are only combined during the first and last hour of the day. Rooms are cleaned daily including vacuuming. Incident reports are completed and signed by parents. Based on observations and staff interviews the allegation regarding staff/child ratios was unconfirmed therefore unsubstantiated. Based on observations and staff interviews, the allegation regarding sanitation was unconfirmed therefore unsubstantiated. Based on observations, staff interviews, and a review of the incident log and incident reports for the month of December 2024 the allegation regarding incident reports was unconfirmed therefore unsubstantiated. One violation unrelated to the complaint was cited. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. .0510(f). The TV was on in space #1 where children were present. Children enrolled in this space are under three years of age. One infant and three children, one year of age, were present in the classroom. .0510(f) The above uncorrected violation must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violation(s) was corrected. The violations must be corrected no later than June 12, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. Technical Assistance: I suggested separate playground times for each group. The following was also reviewed: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and #544 Screen time was offered to children under three years of age. .0510(f). The TV was on is space #1where children were present. Children enrolled in this space are under three years of age. One infant and three children, one year of age, were present in the classroom. We discussed screen time, including television, videos, video games, and computer usage. These devices are prohibited for children under three years of age. I suggested age-appropriate musical toys or CD’s that provide music be used. Consultation: We discussed moving the school age children to this facility after an age range change. A new package including an application must be completed. I reminded you to be sure CPR/FA training is up to date. I reminded you to make sure Emergency Care Plans are up to date. A copy of the visit summary was given to you. Stay up to date with the Division of Child Development by visiting https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download provider documents and forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Gail Dula P O Box 1598 Morganton, NC 28655 gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1801 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: 0525-192L Visit Date: 5/29/2025 Number Present: 28 Completed Date: 5/29/2025 Age: From 0 To 5 Total Minutes: 155 Time In: 10:35 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to investigate a report alleging violations of child care requirements. You, Terry Starnes, owner/director assisted with the visit. The Secretary of State website was checked on May 28, 2025, and Countryside Child Care Inc. active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. On May 16, 2025, the following was received: There are allegations of violations of childcare requirements. There are concerns regarding staff child ratios, sanitation, and incident reports. The allegations were discussed with you and applicable staff members. You and staff members had an opportunity to ask questions, state perceptions of the situation and provide pertinent information in response to the allegation. A walkthrough of the facility was conducted, and staff child ratios were in compliance. During staff interviews the following information was obtained. Children are only combined during the first and last hour of the day. Rooms are cleaned daily including vacuuming. Incident reports are completed and signed by parents. Based on observations and staff interviews the allegation regarding staff/child ratios was unconfirmed therefore unsubstantiated. Based on observations and staff interviews, the allegation regarding sanitation was unconfirmed therefore unsubstantiated. Based on observations, staff interviews, and a review of the incident log and incident reports for the month of December 2024 the allegation regarding incident reports was unconfirmed therefore unsubstantiated. One violation unrelated to the complaint was cited. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. .0510(f). The TV was on in space #1 where children were present. Children enrolled in this space are under three years of age. One infant and three children, one year of age, were present in the classroom. .0510(f) The above uncorrected violation must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violation(s) was corrected. The violations must be corrected no later than June 12, 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. Technical Assistance: I suggested separate playground times for each group. The following was also reviewed: 10A NCAC 09 .0713 STAFF/CHILD RATIOS FOR CENTERS (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained; (3) a child two years of age and older may be placed with children under one year of age when a physician certifies that the developmental age of the child makes this placement appropriate; (4) when determined to be developmentally appropriate by the operator and parent, a child age two or older may be placed one age level above his or her chronological age without affecting the staff/child ratio for that group. This provision shall be limited to one child per group; (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over; (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age; (7) when only one caregiver is required to meet the staff/child ratio and no children under two years of age are in care, that caregiver may concurrently perform food preparation or other duties such as cleaning, activity planning and set up, or communication with families, that are not direct child care responsibilities as long as supervision of the children as specified in 10A NCAC 09 .1801 is maintained; (8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; (9) when only one caregiver is required to meet the staff/child ratio, the center shall post the name, address, and telephone number of an adult who has agreed in writing to be available to provide emergency relief; and #544 Screen time was offered to children under three years of age. .0510(f). The TV was on is space #1where children were present. Children enrolled in this space are under three years of age. One infant and three children, one year of age, were present in the classroom. We discussed screen time, including television, videos, video games, and computer usage. These devices are prohibited for children under three years of age. I suggested age-appropriate musical toys or CD’s that provide music be used. Consultation: We discussed moving the school age children to this facility after an age range change. A new package including an application must be completed. I reminded you to be sure CPR/FA training is up to date. I reminded you to make sure Emergency Care Plans are up to date. A copy of the visit summary was given to you. Stay up to date with the Division of Child Development by visiting https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download provider documents and forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, at Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Gail Dula P O Box 1598 Morganton, NC 28655 gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 28 Completed Date: 4/14/2025 Age: From 1 To 5 Total Minutes: 90 Time In: 11:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including health and safety. The visit was conducted with you, Terry M. Starnes, owner. The purpose of the visit was reviewed with you and you assisted with the visit. The NC Secretary of State website was viewed before the visit and Countryside Child Care Inc. was current/active as of April 14, 2025. The facilities contact information was reviewed and confirmed with you. This program currently operates with a five-star rated license effective December 3, 2018. The permit restrictions were in compliance including 1st and 2nd shifts, space #3 walking children only, meets enhanced ratios, meets enhanced space. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the four (4) classrooms that are currently being used and found supervision and staff/child ratios in compliance. To maintain staff /child ratios some children were visiting in other classrooms. Two new staff files were reviewed with one violation. The last monthly fire drill was practiced on 2/14/25. The last monthly playground inspection was not available for review. The most recent sanitation inspection for your facility was conducted on 8/7/2024. A superior sanitation classification was issued with 12 demerits noted on the grade card. The most recent lead water test results were completed on 10/10/23. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The most recent approved fire inspection for your facility was conducted on 7/1/24. Three violations were observed and discussed with you today. A handwritten summary was completed and reviewed with you during the visit. Violation Number Comment Rule 805 Fire drills were not practiced monthly and/or the drill record was incomplete. A fire drill was not conducted and documented for the month of March 2025. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Playground inspections were not available for review. .0605(q) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. .0608(d)(1-4) The above uncorrected violation(s) must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violation(s) was corrected. The violations must be corrected no later than April 28. 2025. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. Technical Assistance: #805 Fire drills must be conducted at least once a month and documented on a fire drill log. A fire drill was not conducted and documented for the month of March 2025. TA-We discussed marking the calendar with a date for fire drills. #859 - A monthly playground inspection must be conducted by an individual trained in playground safety requirements. A trained administrator or staff person must make a record of each inspection using a playground inspection checklist provided by the Division. The checklist is to be signed by the person who conducts the inspection and must be maintained for 12 months in the center's files for review by a representative of the Division. Continue to use the playground inspection checklist which may be found online at https://ncchildcare.ncdhhs.gov/providers/credent.asp. Playground inspections were not available for review. TA- We discussed marking the calendar with a date for the inspection and placing the inspections in a designated folder for easy access. #1874 All staff members who care for children up to five (5) years of age must review the facility’s Prevention of Shaken Baby and Abusive Head Trauma Policy prior to the staff member caring for children. An acknowledgment of receipt and review must be on file. The acknowledgement of this review shall contain: (1) the individual’s name; (2) the date the center’s policy was given and explained to the individual; (3) the individual’s signature; and (4) the date the individual signed the acknowledgment. You stated the policy will be reviewed with each new staff member and the acknowledgement placed in each staff member’s file prior to caring for children. TA- We discussed reviewing the policy with each new staff member and the acknowledgement signed immediately and then placed in each staff member’s file prior to caring for children. Compliance History As discussed, violations cited today and/or during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75%. The center's compliance history was at 96% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Consultation: -We discussed moving the school age program to this location. You need to request an age range change before school age children can be enrolled in this program. -We discussed the current administrator. The administrator was not on site today. Per your current license and capacity, the administrator must be on site for 30 hours per week during operating hours. You said you are considering taking over this position. You will find the Preservice for Administrator form on the DCDEE website. -We discussed the fence surrounding the playground. I reminded you to check for dirt and debris at the bottom of the fence. Remove this when necessary. This will help maintain the required 48 inch height. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . At the completion of the visit, a handwritten summary was completed since you had to leave. You had an appointment and had to leave. The summary was reviewed with you. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me at: Gail Dula Child Care Consultant P.O. Box 1598 Morganton NC 28655 (828)782-0858 gail.dula@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: GAIL DULA Operation Type: Center Case Number: Visit Date: 7/30/2024 Number Present: 37 Completed Date: 7/30/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 11:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with all applicable child care requirements, including health and safety, during the annual compliance visit. When I arrived, the administrator was not present. The purpose of the visit was reviewed with Ms. Starnes, owner. You Toni Pruitt, administrator, arrived before the visit was completed. You, Ms. Starnes, was serving lunch and told me to go ahead and visit each classroom. I conducted a walkthrough of the entire facility. A checklist was used to note the requirements I monitored today. Your program currently operates with a five star license issued on December 3, 2018. Restrictions are as follows; first and second shift, space #3 walking children only, meets enhanced rations, meets enhanced space. The Secretary of State website was checked on July 29, 2024, and countryside Child care Inc. is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. I observed children during preparation for lunch,, nap, diaper changes, lunch, nap, snack and departure. Supervision and staff/child ratios in compliance. A sample of six (6) children’s files were reviewed with no violations. Two (2) new staff files were reviewed. A sample of two existing staff files were reviewed with two violations. The last monthly fire drill was practiced on July 26, 2024. The last shelter-in-place drill was practiced on July 29, 2024. The last monthly playground inspection was completed on July 26, 2024. The most recent lead water testing results were completed on May 18, 2021. Lead testing must be completed every three years. Please complete this process by visiting https://www.cleanwaterforuskids.org/en/carolina/. A provisional sanitation inspection was issued today July 30, 2024. The most recent fire inspection for your facility was conducted on July 1, 2024. The facility was approved for day time care. No children are enrolled on second shift. None of the enrolled children had medication including topical ointments. Two violations were documented and discussed with you during today’s visit. Violation Number Comment Rule 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff, employed on 5/30/23 had a medical on file dated 1/4/19. The medical statement was more than one year old at the time of employment. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff employed on 9/1/21 had not completed Recognizing and Responding to Suspicions of Child Maltreatment and one staff employed on 3/7/24 did not complete the training until 6/19/24. This is past the 90 day timeframe. .1102(g) The above uncorrected violations must be brought into compliance immediately. You shall submit a written, signed and dated statement or email to me at the address below detailing specifically how the above violation(s) was corrected. The violations must be corrected no later than August 13, 2024. Failure to correct the violations and send the written statement by the due date listed above, noncompliance, may lead to an administrative action. As discussed, violations cited today and/or during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Your program must maintain a compliance score of at least 75%. Technical Assistance: #1897 All staff members must complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training can be found at https://www.preventchildabusenc.org/recognizing-responding-online-course/ I suggested you set calendar reminders to ensure all new staff complete this training within the first 90 days of employment. I also suggested you use the Health and Safety Training Record to keep track of required trainings and to ensure trainings are completed on time. This form can be found on the DCDEE website under the “Provider” tab. One staff employed on 9/1/21 had not completed Recognizing and Responding to Suspicions of Child Maltreatment. One staff employed on 3/7/24 did not complete the training until 6/19/24. This is past the 90 day timeframe. #1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Prior to employment, when submitted, the medical statement shall not be older than 12 months. One staff, employed on 5/30/23 had a medical on file dated 1/4/19. The medical statement was more than one year old at the time of employment. The center's compliance history was at 87% prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Consultation or other topics discussed today: -I reminded you to maintain fence compliance of 48 inches in height by digging out diet accumulated at the bottom of the fence. -Child Care Rule Effective January 1, 2024 Lead Testing: Child Care Rule .0601(f)- Safe Environments Rule Amendment- This rule was amended to include the specific requirements that child care centers must be free of asbestos hazards. This is in addition to the existing requirement that they be free of lead poisoning hazards. In addition to the updates to this rule, 10A NCAC 41C .1001 through .1007 and 15A NCAC 18A .2816, require all child care facilities (homes and centers) to test for lead in drinking, water, identify lead-based paint hazard, and mitigate or restrict access to identified hazards. The Clean Classrooms for Carolina Kids program is designed to identify and eliminate exposure to lead and asbestos hazards in building infrastructure, while providing child care facilities with the support needed to meet all rule requirements. The program is free, and the first step is to watch one of the pre-enrollment webinars, which are available at www.cleanwaterforUSkids.org/carolina or paste https://bit.ly/3CK-webinar All licensed child care programs must register by May 1, 2024, at www.cleanwaterforUSkids.org/carolina and watch one of the pre-enrollment webinars. Child Care Centers have until July 1, 2024, to complete the required lead testing. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. -The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was reviewed and a copy was given to you for your records. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov . If I can be of further assistance, you may contact me 828-782-0858 or Gail Dula Child Care Consultant P O Box 1598 Morganton NC 28655 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2201 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 39 Completed Date: 1/8/2024 Age: From 0 To 5 Total Minutes: 142 Time In: 11:18 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor child care requirements. Toni Pruitt, administrator, assisted with the visit. The following child care requirements were monitored during the visit: supervision, staff/child ratios, permit restrictions, adequate/approved space, CPR, First Aid, In-service training hours, general safety, administering of medication, storage of medication, and nutrition/infant feeding. Children were observed during nap/rest time. No new staff have been hired since the visit conducted on November 30, 2023. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. The following violations were observed during the visit. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the red container that stored one (1) tube of prescription Nystatin diaper cream, was not locked. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1, one (1) tube of prescription Nystatin Cream was not in the original labeled container from the pharmacy. .0803(2)(a) The following technical assistance was provided during the visit. Item #844 In space #1, one tube of prescription medication, Nystatin was not in the original container with the pharmacy label attached. We discussed having the parent bring the original box with the pharmacy label attached and the importance of having prescribed medication brought with the pharmacy label attached to ensure the medication is prescribed to the child for which you have authorization to administer. Item #841 Prescribed medication must be stored in a locked container. In space #1, the lock on the container storing one (1) tube of prescription Nystatin was unable to lock and securely store the medication. I suggested that you replace the lock on the red storage container in space #1. Reminders: • The lock on the box that stores medication in space #1 is not locking and will need to be replaced. • Prescribed medication must be documented on the medication log at the time it is administered. I suggested that you remind staff to document when prescribed medication is administered on the log that can be found on DCDEE’s website. You stated that all staff have received copies of the medication log. • We discussed removing or replacing the “miniblinds” in space #2. The blinds were inaccessible to the infants enrolled in space #2, but the bottom of the “miniblind” is broken. We discussed removing the “miniblinds” from the windows and allowing natural sunlight to enter through the windows. • Continue to use the staff checklist as a guide when hiring new employees. Compliance History: The center’s compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was eighty-two percent (82%) as of January 7, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by January 22, 2024. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at Jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/8/2024 Number Present: 39 Completed Date: 1/8/2024 Age: From 0 To 5 Total Minutes: 142 Time In: 11:18 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor child care requirements. Toni Pruitt, administrator, assisted with the visit. The following child care requirements were monitored during the visit: supervision, staff/child ratios, permit restrictions, adequate/approved space, CPR, First Aid, In-service training hours, general safety, administering of medication, storage of medication, and nutrition/infant feeding. Children were observed during nap/rest time. No new staff have been hired since the visit conducted on November 30, 2023. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. The following violations were observed during the visit. Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the red container that stored one (1) tube of prescription Nystatin diaper cream, was not locked. 15A NCAC 18A .2820(d) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #1, one (1) tube of prescription Nystatin Cream was not in the original labeled container from the pharmacy. .0803(2)(a) The following technical assistance was provided during the visit. Item #844 In space #1, one tube of prescription medication, Nystatin was not in the original container with the pharmacy label attached. We discussed having the parent bring the original box with the pharmacy label attached and the importance of having prescribed medication brought with the pharmacy label attached to ensure the medication is prescribed to the child for which you have authorization to administer. Item #841 Prescribed medication must be stored in a locked container. In space #1, the lock on the container storing one (1) tube of prescription Nystatin was unable to lock and securely store the medication. I suggested that you replace the lock on the red storage container in space #1. Reminders: • The lock on the box that stores medication in space #1 is not locking and will need to be replaced. • Prescribed medication must be documented on the medication log at the time it is administered. I suggested that you remind staff to document when prescribed medication is administered on the log that can be found on DCDEE’s website. You stated that all staff have received copies of the medication log. • We discussed removing or replacing the “miniblinds” in space #2. The blinds were inaccessible to the infants enrolled in space #2, but the bottom of the “miniblind” is broken. We discussed removing the “miniblinds” from the windows and allowing natural sunlight to enter through the windows. • Continue to use the staff checklist as a guide when hiring new employees. Compliance History: The center’s compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was eighty-two percent (82%) as of January 7, 2024. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by January 22, 2024. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at Jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter that corrections have been made when they have not, it will be considered falsification of information. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/30/2023 Number Present: 45 Completed Date: 11/30/2023 Age: From 0 To 5 Total Minutes: 115 Time In: 09:45 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor child care requirements. Toni Pruitt, administrator, assisted with the visit. The following child care requirements were monitored and in compliance during the visit: supervision, staff/child ratios, permit restrictions, adequate/approved space, CPR, First Aid, In-service training hours, and nutrition/infant feeding. No new staff have been hired since the visit conducted on November 3, 2023. No children are enrolled on second shift. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. The following violation was observed and corrected during the visit. Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #3, one unopened package of “Pull-Ups” in the plastic wrapper was stored in the unlocked bottom white wooden cabinet under the sink. The plastic wrapper was accessible to one toddler, one year of age and ten children, two years of age. .0604(q) The following technical assistance was provided during the visit. Item #858 We discussed that child proof locks are not an alternate device when storing items contained in plastic materials. Diapers, pull-ups, plastic bags, baby wipes in the plastic wrapper must be stored five feet from the floor surface or locked using an approved locking device. In space #3, one unopened package of “Pull-Ups” in the plastic wrapper was stored in the unlocked bottom white wooden cabinet under the sink. The plastic wrapper was accessible to one toddler, one year of age and ten children, two years of age. You corrected this violation by removing the “Pull-Ups” from the plastic wrapper and discarding the plastic wrapper in the trash. I suggested that staff remove diapers/pull-ups from plastic wrappers when they are received from the parent or when extras are purchased. This is a violation of Child Care Requirement .0604(q). Corrected During the Visit Compliance History: The center’s compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was eighty-one percent (81%) as of November 29, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Reminders: -Continue to use the Staff File Checklist as a guide for requirements regarding staff. A hand written visit summary was prepared today due to the system being unavailable. I will email you a copy of the hand written visit summary, and the computer-generated visit summary will be emailed as soon as the system is available. If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/25/2023 Number Present: 43 Completed Date: 8/25/2023 Age: From 0 To 5 Total Minutes: 193 Time In: 01:17 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance follow-up visit was to follow up with violations observed during the annual compliance visit conducted on August 8, 2023. You, Toni Pruitt, administrator, assisted with the visit. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. I received your compliance letter on August 21, 2023. The compliance letter you emailed to me was incomplete. I emailed you regarding the compliance letter and requested additional information regarding Item #1048, 1049, and 1052. You replied and said that item #1048 and 1049 could not be corrected until the employee with a hire date of March 27, 2023, could attend the CPR and First Aid course on September 12, 2023. Item #1052 was not corrected due to the staff not completing the required number of on-going training hours for the education and experience. I conducted a walk through of space #1, 2, and 3 alone and you assisted me with the walk through of space #4a, 4b, and 4c. Four repeated violations were observed and two additional violations were observed during the visit. Violation Number Comment Rule 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space #2, two prepared bottles of formula were stored in the refrigerator and did not have a label with the date or child's name. 15A NCAC 18A .2804(d) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. On August 24, 2023, there were no visual checks listed for one infant, 9 months of age, in attendance from 7:30 am until 4:25 pm. The sleep chart did not indicate the infant did not sleep. On August 25, 2023, the visual checks for one infant, seven months of age, that was sleeping during my observation from 1:35 pm until 1:47 pm listed the most recent visual check at 1:15 pm and no other visual check. .0606(g) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff with a hire date of March 27, 2023, did not have verification on file of successfully completing certification in First Aid. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff with a hire date of March 27, 2023, did not have verification on file of successfully completing certification in CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One (1) employee with a hire date of October 16, 2019, needed to complete twenty hours of on-going training based on education and experience and received five hours of on-going training as of August 25, 2023. .1103(a) 9995 A violation was found for which there is no item number. Per sanitation requirement .2820(c), Non-aerosol sanitizing solutions, approved disinfectants, detergent solutions, hand antiseptics, and hand lotions shall be kept inaccessible to children when not in use, but are not required to be in locked storage. These solutions shall be labeled as sanitizing, disinfecting, or detergent solutions. Hand soap other than that which is in bulk containers is not required to be kept inaccessible to children or in locked storage. Bulk soaps shall be kept inaccessible to children. In the foyer at the entrance to the facility, one gallon size bottle of hand sanitizer was stored on the table where parents record the arrival and departure times for children enrolled in space #1, 2 and 3. The bottle had a dispenser and the label listed multiple warnings in addition to keep out of reach of children. The bottle of hand sanitizer was stored less than five feet from ground level. The violations documented must be corrected immediately. On or before September 8, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was seventy-nine percent (79%) as of August 24, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • Item #1052: One Staff with a hire date of October 16, 2019, must complete fifteen (15) hours of on-going training immediately. I suggested that staff complete on-going training hours monthly so they are not overwhelmed. On-going training hours can be completed through Caldwell County Smart Start, Iredell Partnership for Children, Region 9 Specialists or you can contact the Caldwell County Child Care Health Consultant, Rebecca Lefever. I have previously shared her contact information. The Division’s website, ncchildcare.ncdhhs.gov has training opportunities on Moodle. • Item #1048 and 1049: The staff that was hired on March 27, 2023, should have received CPR and First Aid training no later than June 27, 2023. You stated the first available training offered was September 12, 2023. I suggested that you contact the Child Care Resource and Referral Agencies, or Partnership for Young Children in neighboring counties to see if CPR and First Aid training is available sooner. • Item #533: You stated in your compliance letter dated August 21, 2023, that nursery staff have been reminded to make sure all bottles are either returned to the parent or emptied at the end of the day. Staff have also been reminded to make sure bottles are correctly labeled with name and date each morning as they are placed in the refrigerator. Two prepared bottles of formula were stored in the refrigerator with no label. The name of the child and the date the bottle was prepared was not labeled on the bottles. • Item #887: On August 24, 2023, there were no visual checks listed for one infant, 9 months of age, in attendance from 7:30 am until 4:25 pm. The sleep chart did not list if the infant did not sleep. I suggested that staff trained in ITS/SIDS list if the infant did not sleep on a day they were in care. On August 25, 2023, the visual checks for one infant, seven months of age, that was sleeping during my observation from 1:35 pm until 1:47 pm listed visual checks at 1 pm and 1:15 pm. A visual check should have been completed at 1:30 pm and again at 1:45 pm. I suggested that you discuss with staff an alternate plan that will alert them to conduct a visual check while infants are sleeping to ensure the infant that is sleeping is checked every fifteen minutes. • Item #9995: At the entrance of the facility, one-gallon sized container of hand antiseptic with a pump was stored on the table that parent record the arrival and departure times for children in space #1, 2, and 3. The table is less than five feet from ground level. You removed the hand antiseptic and placed on the top shelf of the cabinet/armoire across from the table. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/8/2023 Number Present: 45 Completed Date: 8/8/2023 Age: From 0 To 5 Total Minutes: 403 Time In: 10:43 AM Time Out: 05:26 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. You, Toni Pruitt, administrator, assisted with the visit until you had to leave at 3 pm. As discussed, I will email you the completed visit summary for you to review, sign and email back to me. No other person was listed on the Legal Designee Form to sign in your absence. Dinah Brown, Child Care Consultant, accompanied me on the visit. The last annual compliance visit was conducted on September 2, 2022. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. NC PRE-K: The NC Pre-K requirements were not reviewed during today’s visit due to NC Pre-K not being in operation for the summer. These requirements will be monitored at a later date. You program currently operates with a five-star rated license issued on December 3, 2018. The restrictions on your license include first and second shift, space #3, walking children only, meets enhanced ratios, and meets enhanced space. Fire Inspection: The last fire inspection was made on August 23, 2022, by Michael Parnell, Fire Inspector. The center was approved for daytime care only. You currently do not offer second shift care. The fire inspection will need to reflect daytime and night care. Please discuss this with the fire inspector. You are due a fire inspection no later than close of business on August 23, 2023. Please send me a copy once it is completed. Sanitation Inspection: The last sanitation inspection was made on July 21, 2023, by Logan Little, Environmental Health Specialist. A “superior” classification was issued with eight (8) demerits noted on the grade card. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I conducted the walkthrough of the facility. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during outdoor free play, handwashing, lunch, floor play, routines, and nap/rest. A checklist was used to note the requirements I monitored today. The following violations were observed during the visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. S. Roy was in the process of signing the employees name on the Documentation of Staff Orientation form under the statement "I have received orientation in the topics listed above" when I walked in to the office. The employee's name listed on the form was not working during the visit. S. Roy then signed her own name on the line that is designated for the administrator under the statement "I attest that orientation was provided on the topics listed above." S. Roy signed her name as the provider that gave the orientation to the employee with the hire date of April 18, 2023. S. Roy is listed as the cook on the Staff and Training Worksheet provided by the facility. T. Pruitt is listed as the administrator on the same form. G.S. 110-91(9); .0304(g); .2318 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two (2) prepared bottles stored in the refrigerator in space #2 were dated "8/7." 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. One (1) ceiling tile in space #4a has water damage. The ceiling tile is near the entrance to space #4a. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On the playground used by infants and children one (1) year of age a blue rocking dog had torn cloth ears and exposed "poly-fil" and the turquoise, yellow, and pink riding car had white PVC looking tubes around the interior of the wheels that had sharp and jagged edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets were not covered with a safety cover and two (2) wires were exposed to the right of the electrical outlet in space #3, under the bottom unlocked white wooden cabinet across from the diaper changing table. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. The following two (2) hazardous products were stored in the unlocked kitchen, behind the door of the kitchen entryway, in the unlocked metal cabinet, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door. 15A NCAC 18A .2820(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in the child's file dated March 7, 2023 was not signed by the parent. That child's enrollment date was May 23, 2022. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) teacher with a hire date of March 27, 2023, did not have verification of completing the First Aid course. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) teacher with a hire date of March 27, 2023, did not have verification of completing the CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. T. Watson received six (6) of the eight (8) hours of on-going training required based on education. T. McLean received two (2) of the twenty (20) hours of on-going training required based on education and experience. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent emergency drill listed on the Emergency Drill Log and Report was dated April 27, 2023. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) lead teacher with a hire date of April 17, 2023, had a signed acknowledgement on file dated April 19, 2023 as reviewing the policy. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #1, one (1) child's authorization form for topical "diaper rash cream" was not signed or dated by the parent. The permission slip had the date to administer the ointment listed as July 31, 2023 to July 31, 2024. In space #3, one (1) tube of Aquaphor was not dated by the parent when the parent signed the permission form to administer. In space #4c, the amount to administer was left blank on the permission form for one (1) bottle of Modella Naturals Insect Repellant. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) floater/employee with a hire date of April 18, 2023 did not have verification of completing the Recognizing and Responding to Suspicions of Child Maltreatment training on file. One (1) teacher with a hire date of April 17, 2023, did not have verification of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The violations documented must be corrected immediately. On or before August 22, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was eighty-three percent (83%) as of August 7, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • Item # 124: Staff listed on the Legal Designee and Preservice Requirements for Administrator Form may sign official DCDEE documents and/or provide orientation to staff. S. Roy, listed on the Staff and Training Worksheet as the “cook” signed as the administrator on one (1) staff’s Documentation of Staff Orientation Form and was in the process of signing the staff’s name when I entered the office. That staff was not present during the visit. The form listed S. Roy as the provider that provided the orientation to M. Bumgarner, hire date April 18, 2023. • Item #1811: The most recent emergency drill listed on the log was dated April 27, 2023. Emergency drills are to be conducted quarterly. I suggested that you place a reminder on your calendar every three (3) months to alert you to conduct an emergency drill. • Item #852: Incident reports must be signed by the parent. When an incident report is completed, review the report with the parent and have them sign it the day the incident occurs. • Item #840: In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. In the unlocked kitchen, in the unlocked metal cabinet behind the door at the entrance, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children. • Item #812: Two (2) electrical outlets were not covered with a safety plug and two (2) wires were exposed to the right of the electrical outlet in space #3 under the bottom unlocked white wooden cabinet across from the diaper changing table. • Item # 841: One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door. The lock was on the metal cabinet but it was not closed. Staff working in the kitchen need to make sure they close locks when hazardous items are stored in cabinets. The kitchen door needs to be kept locked when staff are not in the kitchen. • Item #533: Two (2) prepared bottles stored in the refrigerator in space #2 were dated “8/7.” I reminded you that staff must verify the date labeled on the bottle to ensure the information is accurate. I suggested you review Sanitation Requirement .2804(d) with staff that receive bottles or sippy cups prepared from home. • Item # 1882: In space #1, one (1) child’s authorization form for topical “diaper rash cream” was not signed or dated by the parent. The permission slip had the valid date listed as July 31, 2023, to July 31, 2024. In space #3, one (1) tube of Aquaphor was not dated by the parent when the parent signed the permission form to administer. In space #4c, the amount to administer was left blank on the permission form for one (1) bottle of Modella Naturals Insect Repellant. I suggested that staff review permission forms for accuracy. The amount to be administered needs to be specific, the parent needs to sign the form and date it. • Item # 1899: Health and safety trainings are required to be completed every five (5) years. I suggested you use the Health and Safety Training Record as a reminder for when the required health and safety trainings are due. • Item # 1048: When new staff are hired, they have 90 days to complete First Aid. I suggested that you register new staff for the First Aid certification when they are hired to ensure they receive the required training within timeframes. You can use the Staff File Checklist as a guide for timeframes. • Item # 1049: When new staff are hired, they have 90 days to complete CPR. I suggested that you register new staff for the CPR certification when they are hired to ensure they receive the required training within timeframes. You can use the Staff File Checklist as a guide for timeframes. • Item # 1897: I suggested that you use the Staff File Checklist for timeframes when required trainings are due. • Item # 1874: As a reminder, staff must review the Shaken Baby and Abusive Head Trauma Policy prior to caring for children under five years of age and a signed and dated acknowledgement form must be maintained in the staff file. • Item # 1052: Staff are required to receive on-going training based on their education and experience. I suggested that staff receive trainings on Moodle or contact the local Partnership for Young Children (Smart Start) or the Resource and Referral Agency for Region 9 in Iredell County. Consultation: • For the safety of children and staff, we discussed the wasp nest in the building that stores outdoor play materials. I suggested that you remove the nest. • The stakes in the black border around the sand area on the first gated and fenced area you enter from the basement level need to be hammered down. Two (2) of the stakes are beginning to pop up out of the black border. This area was to the left of the fenced air conditioning unit at the back of the facility. • If children are taken off premises on field trips or nature walks, please update the Off-Premises Activity Permission annually. • As a reminder, all the blanks on a child’s application need to be addressed including the child’s health care professional. The parent can add “not applicable” in blanks if the question does not apply to their child. • The First Years bottle warmer on the countertop next to the refrigerator in space #2, lists “for household use only” on the bottom. Staff could use the tap water for warming bottles. • Please list ingredients on the menu versus the name of the final dish. For example, pizza sandwiches were listed for lunch on Friday, August 11, 2023. What does pizza sandwiches consist of? The meat and grain need to be listed out. Another example-lasagna-instead of listing lasagna, you would list lasagna noodles, hamburger meat (or turkey meat), cheese, tomato sauce, etc. • Per the SIDS policy, tight fitting sheets are placed on the crib mattresses. Check the sheets in space #2 to ensure they are tight. Accurate times for infants that fall asleep need to be logged on the sleep charts. If they fall asleep at 10:57 am then staff need to record that time accurately. If they find it is easier to conduct sleep checks at the 15-minute mark beginning with 11 am, then have them record the initial time, and then check on the infant at 11 am and every 15 minutes going forward. • From now until June 30, 2024, is your preparation period for the rated license assessment. As I discussed, please continue to prepare your environment, remove excess materials and store in an alternate location. You can review NCRLAP.org for webinars regarding the ITERS-R and ECERS-R assessments. • A new helpline has launched regarding Children and Challenging Behaviors. Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/8/2023 Number Present: 45 Completed Date: 8/8/2023 Age: From 0 To 5 Total Minutes: 403 Time In: 10:43 AM Time Out: 05:26 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. You, Toni Pruitt, administrator, assisted with the visit until you had to leave at 3 pm. As discussed, I will email you the completed visit summary for you to review, sign and email back to me. No other person was listed on the Legal Designee Form to sign in your absence. Dinah Brown, Child Care Consultant, accompanied me on the visit. The last annual compliance visit was conducted on September 2, 2022. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. NC PRE-K: The NC Pre-K requirements were not reviewed during today’s visit due to NC Pre-K not being in operation for the summer. These requirements will be monitored at a later date. You program currently operates with a five-star rated license issued on December 3, 2018. The restrictions on your license include first and second shift, space #3, walking children only, meets enhanced ratios, and meets enhanced space. Fire Inspection: The last fire inspection was made on August 23, 2022, by Michael Parnell, Fire Inspector. The center was approved for daytime care only. You currently do not offer second shift care. The fire inspection will need to reflect daytime and night care. Please discuss this with the fire inspector. You are due a fire inspection no later than close of business on August 23, 2023. Please send me a copy once it is completed. Sanitation Inspection: The last sanitation inspection was made on July 21, 2023, by Logan Little, Environmental Health Specialist. A “superior” classification was issued with eight (8) demerits noted on the grade card. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I conducted the walkthrough of the facility. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during outdoor free play, handwashing, lunch, floor play, routines, and nap/rest. A checklist was used to note the requirements I monitored today. The following violations were observed during the visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. S. Roy was in the process of signing the employees name on the Documentation of Staff Orientation form under the statement "I have received orientation in the topics listed above" when I walked in to the office. The employee's name listed on the form was not working during the visit. S. Roy then signed her own name on the line that is designated for the administrator under the statement "I attest that orientation was provided on the topics listed above." S. Roy signed her name as the provider that gave the orientation to the employee with the hire date of April 18, 2023. S. Roy is listed as the cook on the Staff and Training Worksheet provided by the facility. T. Pruitt is listed as the administrator on the same form. G.S. 110-91(9); .0304(g); .2318 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two (2) prepared bottles stored in the refrigerator in space #2 were dated "8/7." 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. One (1) ceiling tile in space #4a has water damage. The ceiling tile is near the entrance to space #4a. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On the playground used by infants and children one (1) year of age a blue rocking dog had torn cloth ears and exposed "poly-fil" and the turquoise, yellow, and pink riding car had white PVC looking tubes around the interior of the wheels that had sharp and jagged edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets were not covered with a safety cover and two (2) wires were exposed to the right of the electrical outlet in space #3, under the bottom unlocked white wooden cabinet across from the diaper changing table. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. The following two (2) hazardous products were stored in the unlocked kitchen, behind the door of the kitchen entryway, in the unlocked metal cabinet, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door. 15A NCAC 18A .2820(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in the child's file dated March 7, 2023 was not signed by the parent. That child's enrollment date was May 23, 2022. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) teacher with a hire date of March 27, 2023, did not have verification of completing the First Aid course. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) teacher with a hire date of March 27, 2023, did not have verification of completing the CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. T. Watson received six (6) of the eight (8) hours of on-going training required based on education. T. McLean received two (2) of the twenty (20) hours of on-going training required based on education and experience. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent emergency drill listed on the Emergency Drill Log and Report was dated April 27, 2023. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) lead teacher with a hire date of April 17, 2023, had a signed acknowledgement on file dated April 19, 2023 as reviewing the policy. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #1, one (1) child's authorization form for topical "diaper rash cream" was not signed or dated by the parent. The permission slip had the date to administer the ointment listed as July 31, 2023 to July 31, 2024. In space #3, one (1) tube of Aquaphor was not dated by the parent when the parent signed the permission form to administer. In space #4c, the amount to administer was left blank on the permission form for one (1) bottle of Modella Naturals Insect Repellant. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) floater/employee with a hire date of April 18, 2023 did not have verification of completing the Recognizing and Responding to Suspicions of Child Maltreatment training on file. One (1) teacher with a hire date of April 17, 2023, did not have verification of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The violations documented must be corrected immediately. On or before August 22, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was eighty-three percent (83%) as of August 7, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • Item # 124: Staff listed on the Legal Designee and Preservice Requirements for Administrator Form may sign official DCDEE documents and/or provide orientation to staff. S. Roy, listed on the Staff and Training Worksheet as the “cook” signed as the administrator on one (1) staff’s Documentation of Staff Orientation Form and was in the process of signing the staff’s name when I entered the office. That staff was not present during the visit. The form listed S. Roy as the provider that provided the orientation to M. Bumgarner, hire date April 18, 2023. • Item #1811: The most recent emergency drill listed on the log was dated April 27, 2023. Emergency drills are to be conducted quarterly. I suggested that you place a reminder on your calendar every three (3) months to alert you to conduct an emergency drill. • Item #852: Incident reports must be signed by the parent. When an incident report is completed, review the report with the parent and have them sign it the day the incident occurs. • Item #840: In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. In the unlocked kitchen, in the unlocked metal cabinet behind the door at the entrance, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children. • Item #812: Two (2) electrical outlets were not covered with a safety plug and two (2) wires were exposed to the right of the electrical outlet in space #3 under the bottom unlocked white wooden cabinet across from the diaper changing table. • Item # 841: One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door. The lock was on the metal cabinet but it was not closed. Staff working in the kitchen need to make sure they close locks when hazardous items are stored in cabinets. The kitchen door needs to be kept locked when staff are not in the kitchen. • Item #533: Two (2) prepared bottles stored in the refrigerator in space #2 were dated “8/7.” I reminded you that staff must verify the date labeled on the bottle to ensure the information is accurate. I suggested you review Sanitation Requirement .2804(d) with staff that receive bottles or sippy cups prepared from home. • Item # 1882: In space #1, one (1) child’s authorization form for topical “diaper rash cream” was not signed or dated by the parent. The permission slip had the valid date listed as July 31, 2023, to July 31, 2024. In space #3, one (1) tube of Aquaphor was not dated by the parent when the parent signed the permission form to administer. In space #4c, the amount to administer was left blank on the permission form for one (1) bottle of Modella Naturals Insect Repellant. I suggested that staff review permission forms for accuracy. The amount to be administered needs to be specific, the parent needs to sign the form and date it. • Item # 1899: Health and safety trainings are required to be completed every five (5) years. I suggested you use the Health and Safety Training Record as a reminder for when the required health and safety trainings are due. • Item # 1048: When new staff are hired, they have 90 days to complete First Aid. I suggested that you register new staff for the First Aid certification when they are hired to ensure they receive the required training within timeframes. You can use the Staff File Checklist as a guide for timeframes. • Item # 1049: When new staff are hired, they have 90 days to complete CPR. I suggested that you register new staff for the CPR certification when they are hired to ensure they receive the required training within timeframes. You can use the Staff File Checklist as a guide for timeframes. • Item # 1897: I suggested that you use the Staff File Checklist for timeframes when required trainings are due. • Item # 1874: As a reminder, staff must review the Shaken Baby and Abusive Head Trauma Policy prior to caring for children under five years of age and a signed and dated acknowledgement form must be maintained in the staff file. • Item # 1052: Staff are required to receive on-going training based on their education and experience. I suggested that staff receive trainings on Moodle or contact the local Partnership for Young Children (Smart Start) or the Resource and Referral Agency for Region 9 in Iredell County. Consultation: • For the safety of children and staff, we discussed the wasp nest in the building that stores outdoor play materials. I suggested that you remove the nest. • The stakes in the black border around the sand area on the first gated and fenced area you enter from the basement level need to be hammered down. Two (2) of the stakes are beginning to pop up out of the black border. This area was to the left of the fenced air conditioning unit at the back of the facility. • If children are taken off premises on field trips or nature walks, please update the Off-Premises Activity Permission annually. • As a reminder, all the blanks on a child’s application need to be addressed including the child’s health care professional. The parent can add “not applicable” in blanks if the question does not apply to their child. • The First Years bottle warmer on the countertop next to the refrigerator in space #2, lists “for household use only” on the bottom. Staff could use the tap water for warming bottles. • Please list ingredients on the menu versus the name of the final dish. For example, pizza sandwiches were listed for lunch on Friday, August 11, 2023. What does pizza sandwiches consist of? The meat and grain need to be listed out. Another example-lasagna-instead of listing lasagna, you would list lasagna noodles, hamburger meat (or turkey meat), cheese, tomato sauce, etc. • Per the SIDS policy, tight fitting sheets are placed on the crib mattresses. Check the sheets in space #2 to ensure they are tight. Accurate times for infants that fall asleep need to be logged on the sleep charts. If they fall asleep at 10:57 am then staff need to record that time accurately. If they find it is easier to conduct sleep checks at the 15-minute mark beginning with 11 am, then have them record the initial time, and then check on the infant at 11 am and every 15 minutes going forward. • From now until June 30, 2024, is your preparation period for the rated license assessment. As I discussed, please continue to prepare your environment, remove excess materials and store in an alternate location. You can review NCRLAP.org for webinars regarding the ITERS-R and ECERS-R assessments. • A new helpline has launched regarding Children and Challenging Behaviors. Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: COUNTRYSIDE CHILD CARE Facility ID: 1455112 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 8/8/2023 Number Present: 45 Completed Date: 8/8/2023 Age: From 0 To 5 Total Minutes: 403 Time In: 10:43 AM Time Out: 05:26 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance during an annual compliance visit. You, Toni Pruitt, administrator, assisted with the visit until you had to leave at 3 pm. As discussed, I will email you the completed visit summary for you to review, sign and email back to me. No other person was listed on the Legal Designee Form to sign in your absence. Dinah Brown, Child Care Consultant, accompanied me on the visit. The last annual compliance visit was conducted on September 2, 2022. The North Carolina Secretary of State’s website was viewed before the visit, and Countryside Child Care, Inc was listed as current/active. Per child care rule .0204(a) (a) When the ownership of a child care center changes, the prospective new owner shall apply for a new license in accordance with Rule .0403 of this Chapter at least 30 days before acquiring ownership of the center. A child care center license shall not be bought, sold, or transferred by one person or entity to another. You reported no changes today. NC PRE-K: The NC Pre-K requirements were not reviewed during today’s visit due to NC Pre-K not being in operation for the summer. These requirements will be monitored at a later date. You program currently operates with a five-star rated license issued on December 3, 2018. The restrictions on your license include first and second shift, space #3, walking children only, meets enhanced ratios, and meets enhanced space. Fire Inspection: The last fire inspection was made on August 23, 2022, by Michael Parnell, Fire Inspector. The center was approved for daytime care only. You currently do not offer second shift care. The fire inspection will need to reflect daytime and night care. Please discuss this with the fire inspector. You are due a fire inspection no later than close of business on August 23, 2023. Please send me a copy once it is completed. Sanitation Inspection: The last sanitation inspection was made on July 21, 2023, by Logan Little, Environmental Health Specialist. A “superior” classification was issued with eight (8) demerits noted on the grade card. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I conducted the walkthrough of the facility. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children were observed during outdoor free play, handwashing, lunch, floor play, routines, and nap/rest. A checklist was used to note the requirements I monitored today. The following violations were observed during the visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. S. Roy was in the process of signing the employees name on the Documentation of Staff Orientation form under the statement "I have received orientation in the topics listed above" when I walked in to the office. The employee's name listed on the form was not working during the visit. S. Roy then signed her own name on the line that is designated for the administrator under the statement "I attest that orientation was provided on the topics listed above." S. Roy signed her name as the provider that gave the orientation to the employee with the hire date of April 18, 2023. S. Roy is listed as the cook on the Staff and Training Worksheet provided by the facility. T. Pruitt is listed as the administrator on the same form. G.S. 110-91(9); .0304(g); .2318 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two (2) prepared bottles stored in the refrigerator in space #2 were dated "8/7." 15A NCAC 18A .2804(d) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. One (1) ceiling tile in space #4a has water damage. The ceiling tile is near the entrance to space #4a. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. On the playground used by infants and children one (1) year of age a blue rocking dog had torn cloth ears and exposed "poly-fil" and the turquoise, yellow, and pink riding car had white PVC looking tubes around the interior of the wheels that had sharp and jagged edges. G.S. 110-91(6); .0601(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two (2) electrical outlets were not covered with a safety cover and two (2) wires were exposed to the right of the electrical outlet in space #3, under the bottom unlocked white wooden cabinet across from the diaper changing table. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. The following two (2) hazardous products were stored in the unlocked kitchen, behind the door of the kitchen entryway, in the unlocked metal cabinet, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door. 15A NCAC 18A .2820(d) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One (1) incident report located in the child's file dated March 7, 2023 was not signed by the parent. That child's enrollment date was May 23, 2022. .0802 (e) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) teacher with a hire date of March 27, 2023, did not have verification of completing the First Aid course. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) teacher with a hire date of March 27, 2023, did not have verification of completing the CPR training. .1102(d) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. T. Watson received six (6) of the eight (8) hours of on-going training required based on education. T. McLean received two (2) of the twenty (20) hours of on-going training required based on education and experience. .1103(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent emergency drill listed on the Emergency Drill Log and Report was dated April 27, 2023. .0604(u);.0302(d)(8) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) lead teacher with a hire date of April 17, 2023, had a signed acknowledgement on file dated April 19, 2023 as reviewing the policy. .0608(d)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. In space #1, one (1) child's authorization form for topical "diaper rash cream" was not signed or dated by the parent. The permission slip had the date to administer the ointment listed as July 31, 2023 to July 31, 2024. In space #3, one (1) tube of Aquaphor was not dated by the parent when the parent signed the permission form to administer. In space #4c, the amount to administer was left blank on the permission form for one (1) bottle of Modella Naturals Insect Repellant. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One (1) floater/employee with a hire date of April 18, 2023 did not have verification of completing the Recognizing and Responding to Suspicions of Child Maltreatment training on file. One (1) teacher with a hire date of April 17, 2023, did not have verification of completing the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The violations documented must be corrected immediately. On or before August 22, 2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Jennifer Roberts, Child Care Consultant PO Box 426 Sherrills Ford, NC 28673 Jennifer.roberts@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Compliance History: The center's compliance history prior to today’s visit was reviewed with the operator. The program’s compliance history was eighty-three percent (83%) as of August 7, 2023. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Technical Assistance: • Item # 124: Staff listed on the Legal Designee and Preservice Requirements for Administrator Form may sign official DCDEE documents and/or provide orientation to staff. S. Roy, listed on the Staff and Training Worksheet as the “cook” signed as the administrator on one (1) staff’s Documentation of Staff Orientation Form and was in the process of signing the staff’s name when I entered the office. That staff was not present during the visit. The form listed S. Roy as the provider that provided the orientation to M. Bumgarner, hire date April 18, 2023. • Item #1811: The most recent emergency drill listed on the log was dated April 27, 2023. Emergency drills are to be conducted quarterly. I suggested that you place a reminder on your calendar every three (3) months to alert you to conduct an emergency drill. • Item #852: Incident reports must be signed by the parent. When an incident report is completed, review the report with the parent and have them sign it the day the incident occurs. • Item #840: In space #1, one (1) bottle of liquid Bic Wite-Out was stored in the unlocked second drawer of the three-drawer white plastic Sterlite Brand storage container on the cubbies above the diaper changing table. In the unlocked kitchen, in the unlocked metal cabinet behind the door at the entrance, one (1) aerosol can of Lysol Disinfectant Spray and one (1) gallon size container of Member’s Mark No Rinse Floor Cleaner with multiple warnings in addition to keep out of reach of children. • Item #812: Two (2) electrical outlets were not covered with a safety plug and two (2) wires were exposed to the right of the electrical outlet in space #3 under the bottom unlocked white wooden cabinet across from the diaper changing table. • Item # 841: One (1) bottle of Excedrin was stored in the unlocked metal cabinet behind the unlocked kitchen door. The lock was on the metal cabinet but it was not closed. Staff working in the kitchen need to make sure they close locks when hazardous items are stored in cabinets. The kitchen door needs to be kept locked when staff are not in the kitchen. • Item #533: Two (2) prepared bottles stored in the refrigerator in space #2 were dated “8/7.” I reminded you that staff must verify the date labeled on the bottle to ensure the information is accurate. I suggested you review Sanitation Requirement .2804(d) with staff that receive bottles or sippy cups prepared from home. • Item # 1882: In space #1, one (1) child’s authorization form for topical “diaper rash cream” was not signed or dated by the parent. The permission slip had the valid date listed as July 31, 2023, to July 31, 2024. In space #3, one (1) tube of Aquaphor was not dated by the parent when the parent signed the permission form to administer. In space #4c, the amount to administer was left blank on the permission form for one (1) bottle of Modella Naturals Insect Repellant. I suggested that staff review permission forms for accuracy. The amount to be administered needs to be specific, the parent needs to sign the form and date it. • Item # 1899: Health and safety trainings are required to be completed every five (5) years. I suggested you use the Health and Safety Training Record as a reminder for when the required health and safety trainings are due. • Item # 1048: When new staff are hired, they have 90 days to complete First Aid. I suggested that you register new staff for the First Aid certification when they are hired to ensure they receive the required training within timeframes. You can use the Staff File Checklist as a guide for timeframes. • Item # 1049: When new staff are hired, they have 90 days to complete CPR. I suggested that you register new staff for the CPR certification when they are hired to ensure they receive the required training within timeframes. You can use the Staff File Checklist as a guide for timeframes. • Item # 1897: I suggested that you use the Staff File Checklist for timeframes when required trainings are due. • Item # 1874: As a reminder, staff must review the Shaken Baby and Abusive Head Trauma Policy prior to caring for children under five years of age and a signed and dated acknowledgement form must be maintained in the staff file. • Item # 1052: Staff are required to receive on-going training based on their education and experience. I suggested that staff receive trainings on Moodle or contact the local Partnership for Young Children (Smart Start) or the Resource and Referral Agency for Region 9 in Iredell County. Consultation: • For the safety of children and staff, we discussed the wasp nest in the building that stores outdoor play materials. I suggested that you remove the nest. • The stakes in the black border around the sand area on the first gated and fenced area you enter from the basement level need to be hammered down. Two (2) of the stakes are beginning to pop up out of the black border. This area was to the left of the fenced air conditioning unit at the back of the facility. • If children are taken off premises on field trips or nature walks, please update the Off-Premises Activity Permission annually. • As a reminder, all the blanks on a child’s application need to be addressed including the child’s health care professional. The parent can add “not applicable” in blanks if the question does not apply to their child. • The First Years bottle warmer on the countertop next to the refrigerator in space #2, lists “for household use only” on the bottom. Staff could use the tap water for warming bottles. • Please list ingredients on the menu versus the name of the final dish. For example, pizza sandwiches were listed for lunch on Friday, August 11, 2023. What does pizza sandwiches consist of? The meat and grain need to be listed out. Another example-lasagna-instead of listing lasagna, you would list lasagna noodles, hamburger meat (or turkey meat), cheese, tomato sauce, etc. • Per the SIDS policy, tight fitting sheets are placed on the crib mattresses. Check the sheets in space #2 to ensure they are tight. Accurate times for infants that fall asleep need to be logged on the sleep charts. If they fall asleep at 10:57 am then staff need to record that time accurately. If they find it is easier to conduct sleep checks at the 15-minute mark beginning with 11 am, then have them record the initial time, and then check on the infant at 11 am and every 15 minutes going forward. • From now until June 30, 2024, is your preparation period for the rated license assessment. As I discussed, please continue to prepare your environment, remove excess materials and store in an alternate location. You can review NCRLAP.org for webinars regarding the ITERS-R and ECERS-R assessments. • A new helpline has launched regarding Children and Challenging Behaviors. Speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in your classroom. 1-888-600-1685 Option 1. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov If I can be of assistance in the future, please feel free to contact me at **828-782-0945** or e-mail jennifer.roberts@dhhs.nc.gov. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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