Sonya'S Kidz Depot

G.S. 110-90 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 27 Completed Date: 5/12/2026 Age: From 0 To 5 Total Minutes: 195 Time In: 09:20 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced annual compliance with rated license visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Mikayla King, Lead Teacher. I completed an unaccompanied walk -through of the indoor and outdoor areas. Sonya Lynn, Owner/Director, joined me later during the visit. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on May 4, 2026, and Sonya’s Kidz Depot, INC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, personal care routines, and playing in their outside learning environment. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on May 22, 2025. A sanitation inspection was completed March 5, 2026, with a Superior classification. The last fire inspection was conducted on December 4, 2025. Program records and required postings were monitored. A fire drill was conducted on April 17, 2026. A shelter in place drill was documented on April 17, 2026. An outdoor inspection was documented on April 17, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The lesson plan in Space 2 was for the previous WE May 8, 2026. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff members CBC letter expired in February 2026. The letter was renewed April 24, 2026. G.S. 110-90.2(b) & .2703(n)&(o) 9999 A violation was found for which there is no item number. The provider has not submitted her existing staff into the ABCMS system. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 26, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Keeping the ABCMS (Applicant Background Check Management System) updated in child care is critical to ensure staff compliance with state/federal laws, maintain safety, and verify eligibility to work with children. Updated records allow for immediate identification of disqualifying events, protect children, and foster trust with parents. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Keeping background checks updated for North Carolina child care staff is essential to ensure the continuous safety of children, comply with state and federal laws, and maintain public trust. It helps identify new criminal convictions, pending charges, or abuse registry entries that occur after initial hiring. • Posting lesson plans in NC child care is essential for ensuring high-quality, intentional education, fostering parental transparency, and meeting regulatory standards. They act as a roadmap for daily learning, ensuring a balance of activities, supporting developmental milestones, and helping staff prepare materials while maintaining structured routines. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • We also discussed QRIS requirements for Pathway 1. The administrative team has determined that Pathway 1 is the most appropriate option for the center. Within the next 60 days, please notify me when: • Your Continuous Quality Improvement (CQI) plans have been initiated • Family and community engagement practices have been selected and implemented • You have entered the final month of your self-study Additionally, please email a list of all staff, including their positions and dates of birth. The following topics were discussed: • Enhanced ratios, which the center is currently meeting • Education requirements for achieving 4 points in staff education • Family and community engagement, including a review of available options • Development of a facility-wide CQI plan • Development of individual staff CQI plans • Continued use of the Creative Curriculum for 4-year-old classrooms We discussed helping the staff understand the QRIS process. They can visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. There they can review the pathways and any additional information. They can also visit the NCRLAP website regarding information on the self study. • I emailed you a copy of the Legal Designee Information form. Please complete this form and return to me at turkessha.casterlow@dhhs.nc.gov. We also discussed having someone available to assist with the operation of the school when you are not present. This person cannot be counted in ratio in case there is an emergency that arises in your absence. • At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 27 Completed Date: 5/12/2026 Age: From 0 To 5 Total Minutes: 195 Time In: 09:20 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced annual compliance with rated license visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Mikayla King, Lead Teacher. I completed an unaccompanied walk -through of the indoor and outdoor areas. Sonya Lynn, Owner/Director, joined me later during the visit. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on May 4, 2026, and Sonya’s Kidz Depot, INC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, personal care routines, and playing in their outside learning environment. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on May 22, 2025. A sanitation inspection was completed March 5, 2026, with a Superior classification. The last fire inspection was conducted on December 4, 2025. Program records and required postings were monitored. A fire drill was conducted on April 17, 2026. A shelter in place drill was documented on April 17, 2026. An outdoor inspection was documented on April 17, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The lesson plan in Space 2 was for the previous WE May 8, 2026. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff members CBC letter expired in February 2026. The letter was renewed April 24, 2026. G.S. 110-90.2(b) & .2703(n)&(o) 9999 A violation was found for which there is no item number. The provider has not submitted her existing staff into the ABCMS system. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 26, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Keeping the ABCMS (Applicant Background Check Management System) updated in child care is critical to ensure staff compliance with state/federal laws, maintain safety, and verify eligibility to work with children. Updated records allow for immediate identification of disqualifying events, protect children, and foster trust with parents. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Keeping background checks updated for North Carolina child care staff is essential to ensure the continuous safety of children, comply with state and federal laws, and maintain public trust. It helps identify new criminal convictions, pending charges, or abuse registry entries that occur after initial hiring. • Posting lesson plans in NC child care is essential for ensuring high-quality, intentional education, fostering parental transparency, and meeting regulatory standards. They act as a roadmap for daily learning, ensuring a balance of activities, supporting developmental milestones, and helping staff prepare materials while maintaining structured routines. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • We also discussed QRIS requirements for Pathway 1. The administrative team has determined that Pathway 1 is the most appropriate option for the center. Within the next 60 days, please notify me when: • Your Continuous Quality Improvement (CQI) plans have been initiated • Family and community engagement practices have been selected and implemented • You have entered the final month of your self-study Additionally, please email a list of all staff, including their positions and dates of birth. The following topics were discussed: • Enhanced ratios, which the center is currently meeting • Education requirements for achieving 4 points in staff education • Family and community engagement, including a review of available options • Development of a facility-wide CQI plan • Development of individual staff CQI plans • Continued use of the Creative Curriculum for 4-year-old classrooms We discussed helping the staff understand the QRIS process. They can visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. There they can review the pathways and any additional information. They can also visit the NCRLAP website regarding information on the self study. • I emailed you a copy of the Legal Designee Information form. Please complete this form and return to me at turkessha.casterlow@dhhs.nc.gov. We also discussed having someone available to assist with the operation of the school when you are not present. This person cannot be counted in ratio in case there is an emergency that arises in your absence. • At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 5/12/2026 Number Present: 27 Completed Date: 5/12/2026 Age: From 0 To 5 Total Minutes: 195 Time In: 09:20 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced An unannounced annual compliance with rated license visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Mikayla King, Lead Teacher. I completed an unaccompanied walk -through of the indoor and outdoor areas. Sonya Lynn, Owner/Director, joined me later during the visit. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on May 4, 2026, and Sonya’s Kidz Depot, INC was listed as current and active. The program’s compliance history was 93% prior to today’s visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during free play, personal care routines, and playing in their outside learning environment. I observed materials and activities that were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses Creative Curriculum. The last annual compliance visit was conducted on May 22, 2025. A sanitation inspection was completed March 5, 2026, with a Superior classification. The last fire inspection was conducted on December 4, 2025. Program records and required postings were monitored. A fire drill was conducted on April 17, 2026. A shelter in place drill was documented on April 17, 2026. An outdoor inspection was documented on April 17, 2026. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The lesson plan in Space 2 was for the previous WE May 8, 2026. GS 110-91(12); .0508(a) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). A staff members CBC letter expired in February 2026. The letter was renewed April 24, 2026. G.S. 110-90.2(b) & .2703(n)&(o) 9999 A violation was found for which there is no item number. The provider has not submitted her existing staff into the ABCMS system. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before May 26, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Keeping the ABCMS (Applicant Background Check Management System) updated in child care is critical to ensure staff compliance with state/federal laws, maintain safety, and verify eligibility to work with children. Updated records allow for immediate identification of disqualifying events, protect children, and foster trust with parents. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Keeping background checks updated for North Carolina child care staff is essential to ensure the continuous safety of children, comply with state and federal laws, and maintain public trust. It helps identify new criminal convictions, pending charges, or abuse registry entries that occur after initial hiring. • Posting lesson plans in NC child care is essential for ensuring high-quality, intentional education, fostering parental transparency, and meeting regulatory standards. They act as a roadmap for daily learning, ensuring a balance of activities, supporting developmental milestones, and helping staff prepare materials while maintaining structured routines. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • We also discussed QRIS requirements for Pathway 1. The administrative team has determined that Pathway 1 is the most appropriate option for the center. Within the next 60 days, please notify me when: • Your Continuous Quality Improvement (CQI) plans have been initiated • Family and community engagement practices have been selected and implemented • You have entered the final month of your self-study Additionally, please email a list of all staff, including their positions and dates of birth. The following topics were discussed: • Enhanced ratios, which the center is currently meeting • Education requirements for achieving 4 points in staff education • Family and community engagement, including a review of available options • Development of a facility-wide CQI plan • Development of individual staff CQI plans • Continued use of the Creative Curriculum for 4-year-old classrooms We discussed helping the staff understand the QRIS process. They can visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. There they can review the pathways and any additional information. They can also visit the NCRLAP website regarding information on the self study. • I emailed you a copy of the Legal Designee Information form. Please complete this form and return to me at turkessha.casterlow@dhhs.nc.gov. We also discussed having someone available to assist with the operation of the school when you are not present. This person cannot be counted in ratio in case there is an emergency that arises in your absence. • At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 11/5/2025 Number Present: 36 Completed Date: 11/5/2025 Age: From 0 To 4 Total Minutes: 144 Time In: 09:36 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant. I was greeted by Mikayla Feltes, Teacher. She contacted the owner Sonya Lynn, and she arrived later in the visit. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on October 27, 2025. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in their outside learning environment and engaging in free play. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on May 22, 2025. A sanitation inspection was completed November 5, 2024, with a Superior classification. The last fire inspection was conducted on August 16, 2024. Program records and required postings were monitored. A fire drill was conducted on October 29, 2025. A shelter in place drill was documented on October 29, 2025. An outdoor inspection was documented on October 29, 2025. No new staff member was reported at this program. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was completed 8/16/24. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity plans were dated 5/19-5/23/25. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. Two children under that were eating table food feeding plan had not been updated. 10 NCAC 09 .0902(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 there were plastic bags and ziploc bags accessible to two year olds. .0604(q) 9999 A violation was found for which there is no item number. In Space 1 there was a tube of Boudreaux's Butt paste and the medication permission form expired 8/15/25. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before November 19, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Annual fire inspections are crucial for child care centers to ensure the safety of children and staff by verifying that all fire safety equipment is functional, exits are clear, and the facility complies with legal requirements. These inspections help identify hazards that could lead to a fire, prevent injuries and fatalities, and maintain the center's license and subsidies. • It's important to keep plastic out of reach of young children in childcare because they are vulnerable to toxic chemicals like phthalates and BPA, which can leach from plastic and disrupt their developing bodies' hormones and organs. Young children are at a higher risk because they are more likely to put items in their mouths, leading to direct ingestion, and their smaller bodies can be disproportionately affected by these chemicals. Additionally, small plastic items are a major choking hazard for children under three. • Updating feeding schedules is important in child care to meet changing developmental needs, support healthy growth, and maintain a predictable routine that reduces crankiness and provides security. It's crucial for responding to growth spurts, increased activity, or illness, and for ensuring children get adequate nutrition as their needs evolve. • It is important to have updated, written parental permission to administer diaper cream in child care settings for legal compliance, child safety, liability protection for providers, and maintaining parent trust. Diaper cream is considered a topical medication in most regulations, even if over-the-counter. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. Please visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and start thinking about which pathway you would like to choose to earn your 2-5 Star license. • Be sure to reach out to the Fire and Sanitation inspectors to obtain your inspections. Make sure that you reach out at least two months in advance to ensure that your facility is on their schedule. Also follow up with the Secretary of State to update the company information if you desire to keep your ownership status. We also discussed the new sanitation rule regarding soiled clothing being stored in an airtight container such as ziploc bags. Make sure to label the bags and keep out of reach of children younger than three years old. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 11/5/2025 Number Present: 36 Completed Date: 11/5/2025 Age: From 0 To 4 Total Minutes: 144 Time In: 09:36 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant. I was greeted by Mikayla Feltes, Teacher. She contacted the owner Sonya Lynn, and she arrived later in the visit. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on October 27, 2025. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in their outside learning environment and engaging in free play. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on May 22, 2025. A sanitation inspection was completed November 5, 2024, with a Superior classification. The last fire inspection was conducted on August 16, 2024. Program records and required postings were monitored. A fire drill was conducted on October 29, 2025. A shelter in place drill was documented on October 29, 2025. An outdoor inspection was documented on October 29, 2025. No new staff member was reported at this program. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was completed 8/16/24. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity plans were dated 5/19-5/23/25. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. Two children under that were eating table food feeding plan had not been updated. 10 NCAC 09 .0902(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 there were plastic bags and ziploc bags accessible to two year olds. .0604(q) 9999 A violation was found for which there is no item number. In Space 1 there was a tube of Boudreaux's Butt paste and the medication permission form expired 8/15/25. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before November 19, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Annual fire inspections are crucial for child care centers to ensure the safety of children and staff by verifying that all fire safety equipment is functional, exits are clear, and the facility complies with legal requirements. These inspections help identify hazards that could lead to a fire, prevent injuries and fatalities, and maintain the center's license and subsidies. • It's important to keep plastic out of reach of young children in childcare because they are vulnerable to toxic chemicals like phthalates and BPA, which can leach from plastic and disrupt their developing bodies' hormones and organs. Young children are at a higher risk because they are more likely to put items in their mouths, leading to direct ingestion, and their smaller bodies can be disproportionately affected by these chemicals. Additionally, small plastic items are a major choking hazard for children under three. • Updating feeding schedules is important in child care to meet changing developmental needs, support healthy growth, and maintain a predictable routine that reduces crankiness and provides security. It's crucial for responding to growth spurts, increased activity, or illness, and for ensuring children get adequate nutrition as their needs evolve. • It is important to have updated, written parental permission to administer diaper cream in child care settings for legal compliance, child safety, liability protection for providers, and maintaining parent trust. Diaper cream is considered a topical medication in most regulations, even if over-the-counter. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. Please visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and start thinking about which pathway you would like to choose to earn your 2-5 Star license. • Be sure to reach out to the Fire and Sanitation inspectors to obtain your inspections. Make sure that you reach out at least two months in advance to ensure that your facility is on their schedule. Also follow up with the Secretary of State to update the company information if you desire to keep your ownership status. We also discussed the new sanitation rule regarding soiled clothing being stored in an airtight container such as ziploc bags. Make sure to label the bags and keep out of reach of children younger than three years old. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 11/5/2025 Number Present: 36 Completed Date: 11/5/2025 Age: From 0 To 4 Total Minutes: 144 Time In: 09:36 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant. I was greeted by Mikayla Feltes, Teacher. She contacted the owner Sonya Lynn, and she arrived later in the visit. Your program currently operates with a Four-Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on October 27, 2025. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Capacity • ITS-SIDS • CBC Qualification • General Health Administering Medication • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • Program Records • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children playing in their outside learning environment and engaging in free play. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on May 22, 2025. A sanitation inspection was completed November 5, 2024, with a Superior classification. The last fire inspection was conducted on August 16, 2024. Program records and required postings were monitored. A fire drill was conducted on October 29, 2025. A shelter in place drill was documented on October 29, 2025. An outdoor inspection was documented on October 29, 2025. No new staff member was reported at this program. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The most recent fire inspection was completed 8/16/24. 10A NCAC 09 .0304(a) 428 A current activity plan was not posted for each group of children for reference. In Space 2 the activity plans were dated 5/19-5/23/25. GS 110-91(12); .0508(a) 542 The written feeding plan was not modified as the child's needs changed. Two children under that were eating table food feeding plan had not been updated. 10 NCAC 09 .0902(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 2 there were plastic bags and ziploc bags accessible to two year olds. .0604(q) 9999 A violation was found for which there is no item number. In Space 1 there was a tube of Boudreaux's Butt paste and the medication permission form expired 8/15/25. Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before November 19, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Annual fire inspections are crucial for child care centers to ensure the safety of children and staff by verifying that all fire safety equipment is functional, exits are clear, and the facility complies with legal requirements. These inspections help identify hazards that could lead to a fire, prevent injuries and fatalities, and maintain the center's license and subsidies. • It's important to keep plastic out of reach of young children in childcare because they are vulnerable to toxic chemicals like phthalates and BPA, which can leach from plastic and disrupt their developing bodies' hormones and organs. Young children are at a higher risk because they are more likely to put items in their mouths, leading to direct ingestion, and their smaller bodies can be disproportionately affected by these chemicals. Additionally, small plastic items are a major choking hazard for children under three. • Updating feeding schedules is important in child care to meet changing developmental needs, support healthy growth, and maintain a predictable routine that reduces crankiness and provides security. It's crucial for responding to growth spurts, increased activity, or illness, and for ensuring children get adequate nutrition as their needs evolve. • It is important to have updated, written parental permission to administer diaper cream in child care settings for legal compliance, child safety, liability protection for providers, and maintaining parent trust. Diaper cream is considered a topical medication in most regulations, even if over-the-counter. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. Please visit the DCDEE website at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and start thinking about which pathway you would like to choose to earn your 2-5 Star license. • Be sure to reach out to the Fire and Sanitation inspectors to obtain your inspections. Make sure that you reach out at least two months in advance to ensure that your facility is on their schedule. Also follow up with the Secretary of State to update the company information if you desire to keep your ownership status. We also discussed the new sanitation rule regarding soiled clothing being stored in an airtight container such as ziploc bags. Make sure to label the bags and keep out of reach of children younger than three years old. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 6/3/2024 Number Present: 33 Completed Date: 6/3/2024 Age: From 0 To 4 Total Minutes: 175 Time In: 09:40 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the requirements I monitored today, and a copy was left with you. The last annual compliance visit was conducted 6/14/23. Turkessha Casterlow, childcare consultant, accompanied me today. Currently this program operates with a four (4) Star License, issued 8/29/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for education options met. The center director, Sonya Lynn, was not present upon arrival. She arrived during the visit and assisted me today. We conducted an un-assisted walk-through of the center. The last sanitation inspection was completed 2/13/24 with a ‘Superior’ classification and 12 demerits. The last fire inspection was conducted on 8/18/23. Children were observed playing in activity areas, group activities, playing outside, eating lunch, resting, and routine care activities. Transportation is not provided. A full assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 452 Separate outdoor play areas or time schedules were not provided for children under two when 15 or more children were in care. Infants were observed playing outside on the playground with one and two-year old children. .0605(c) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. The cots for the children in classroom 1 were frayed around the edges and some had tears around the edges. 15A NCAC 18A .2821(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three outlets in a wall plug in room 2 and three outlets in a power strip in room 1 did not have outlet covers. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The door was missing from the log cabin. The hole where the door went was cracked. Also, two hooks had been placed inside the structure and posed a hazard to children. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two plastic shopping bags were accessible to children. Beads labeled for ages 6 and up and google eyes were part of the art materials in room 2 used by two and three-year old children. The changing table drawer in room 4 used by infants and one-year old children contained rubber bands and pom poms. The drawer was accessible to children. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member P. Carden was short 6 training hours. They were due by 9/19/23. .1103(a) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child's file did not contain the required immunization records. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. Staff member P. Carden did not complete medication administration as part of the required health and safety training. .1102(a) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Lynn. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or 6/17/24. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION As we resume the rated license process, you are in cohort 2. Your preparation year will be July 1, 2024-June 30, 2025. Your assessment year will be July 1, 2025-June 30, 2026. The health and safety trainings for P. Carden were due by 9/19/23. She has not completed medication administration training. M. King needs 4.5 training hours by June 30, 2024. M. Vargas needs 10 training hours by 6/30/24. The annual review of the medical care plan is due by 6/8/24. The annual review of the EPR plan is due by 6/13/24. You have several new staff. We reviewed the staff and training worksheets for the completion dates of their required trainings. CPR/FA for several staff members expires July 31, 2024. You stated you have reached out to a trainer to schedule this training. The annual staff evaluations and staff development plans for five staff members are due by 6/16/24. Please see the staff/training worksheet. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 6/3/2024 Number Present: 33 Completed Date: 6/3/2024 Age: From 0 To 4 Total Minutes: 175 Time In: 09:40 AM Time Out: 12:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced Today an unannounced annual compliance visit was conducted. A checklist was used to note the requirements I monitored today, and a copy was left with you. The last annual compliance visit was conducted 6/14/23. Turkessha Casterlow, childcare consultant, accompanied me today. Currently this program operates with a four (4) Star License, issued 8/29/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for education options met. The center director, Sonya Lynn, was not present upon arrival. She arrived during the visit and assisted me today. We conducted an un-assisted walk-through of the center. The last sanitation inspection was completed 2/13/24 with a ‘Superior’ classification and 12 demerits. The last fire inspection was conducted on 8/18/23. Children were observed playing in activity areas, group activities, playing outside, eating lunch, resting, and routine care activities. Transportation is not provided. A full assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 452 Separate outdoor play areas or time schedules were not provided for children under two when 15 or more children were in care. Infants were observed playing outside on the playground with one and two-year old children. .0605(c) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. The cots for the children in classroom 1 were frayed around the edges and some had tears around the edges. 15A NCAC 18A .2821(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Three outlets in a wall plug in room 2 and three outlets in a power strip in room 1 did not have outlet covers. 10A NCAC 09 .0604(c) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The door was missing from the log cabin. The hole where the door went was cracked. Also, two hooks had been placed inside the structure and posed a hazard to children. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two plastic shopping bags were accessible to children. Beads labeled for ages 6 and up and google eyes were part of the art materials in room 2 used by two and three-year old children. The changing table drawer in room 4 used by infants and one-year old children contained rubber bands and pom poms. The drawer was accessible to children. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Staff member P. Carden was short 6 training hours. They were due by 9/19/23. .1103(a) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One child's file did not contain the required immunization records. 10A NCAC 09 .0302(d)(2) 1898 Staff did not complete the health and safety training within one year of employment. Staff member P. Carden did not complete medication administration as part of the required health and safety training. .1102(a) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Lynn. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or 6/17/24. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION As we resume the rated license process, you are in cohort 2. Your preparation year will be July 1, 2024-June 30, 2025. Your assessment year will be July 1, 2025-June 30, 2026. The health and safety trainings for P. Carden were due by 9/19/23. She has not completed medication administration training. M. King needs 4.5 training hours by June 30, 2024. M. Vargas needs 10 training hours by 6/30/24. The annual review of the medical care plan is due by 6/8/24. The annual review of the EPR plan is due by 6/13/24. You have several new staff. We reviewed the staff and training worksheets for the completion dates of their required trainings. CPR/FA for several staff members expires July 31, 2024. You stated you have reached out to a trainer to schedule this training. The annual staff evaluations and staff development plans for five staff members are due by 6/16/24. Please see the staff/training worksheet. Upcoming training opportunities can be found on the CCSA website https://www.childcareservices.org/programs/ccrr/professional-development/ Documents and forms for DCDEE licensure can be found at https://ncchildcare.ncdhhs.gov/Provider/Provider-Documents-and-Forms. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SONYA'S KIDZ DEPOT Facility ID: 01000472 Consultant: LORI RIERSON Operation Type: Center Case Number: Visit Date: 12/18/2023 Number Present: 27 Completed Date: 12/18/2023 Age: From 0 To 4 Total Minutes: 120 Time In: 09:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced Today a routine unannounced visit was conducted. The last annual compliance visit was conducted 6/14/23. Currently this program operates with a four (4) Star License, issued 8/29/19. The facility earned four (4) points in staff education, five (5) points in program standards, and one (1) quality point for education options met. The center director, Sonya Lynn, assisted me today. I conducted an assisted walk-through of the center. The last sanitation inspection was completed 11/30/23 with a ‘Superior’ classification and 8 demerits. The last fire inspection was conducted on 8/18/23. The files for three new staff members were reviewed today. Children were observed playing in activity areas and routine care activities. Transportation is not provided. A partial assessment of applicable childcare rules was conducted today. The following violation(s) were documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 541 The written feeding plan did not include the child's name, parent signature, and/or was not dated when received by the center. Three infant feeding schedules in room 4 were not signed and dated by the parent. .0902(a) 542 The written feeding plan was not modified as the child's needs changed. The infant feeding schedules for infants in room 4 were not updated as needs changed. 10 NCAC 09 .0902(a) 1041 Prior to employment a Criminal Background Check was not completed. The application for R. Cuzco was submitted. However, additional information was requested by the state and not received. The applicant does not have a qualification letter. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member C. Vargas was qualified, however, a qualification letter was not available for review. G.S. 110-90.2(b) & (d) & .2703(e) You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Each violation cited was discussed with Ms. Lynn. The violation(s) documented above must be corrected immediately. A signed and dated letter of compliance must be received on or 1/1/24. The letter must include the following: *Facility Name and ID number *List of each violation number *How each violation was corrected All items must be included, or the corrective action letter will be returned for corrections. All requested documentation must accompany the Corrective Action Letter. The letter can be emailed to lori.rierson@dhhs.nc.gov. CONSULTATION As we resume the rated license process, you are in cohort 2. Your preparation year will be July 1, 2024-June 30, 2025. Your assessment year will be July 1, 2025-June 30, 2026. CPR/First Aid is due for R Cuzco by 12/22/23 and for C. Vargas by 12/11/23. R. Cuzco cannot return to work after today until she receives a valid criminal background qualification letter. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: *’What’s New’ tab If you have and questions or concerns, please call me at 336-816-4826, or email lori.rierson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times