Children'S Cottage Learning Academy

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 7/8/2026 Number Present: 23 Completed Date: 7/8/2026 Age: From 0 To 12 Total Minutes: 63 Time In: 10:57 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were 16 children ages 4-12 in Space 3-4 with one teacher. GS 110-91(7);.0713(a-d) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. A child under the age of one was grouped with children over two-years-old in Space Twos. .0713(a)(1) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The door on the right side as you face the building is inoperable. 15A NCAC 18A .2825(a) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Children were cared for in the office where clorox wipes and white out was located on the children's levels. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 3-4, Twos, Tods, and the office did not have outlet covers. An outlet cover in the Twos space is cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4 and Twos were accessible to children and there were no safety precautions. 10A NCAC 09 .0604(d) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the director office there is a unlocked medicine cabinet on the wall with Benadryl inside. 15A NCAC 18A .2820(d) If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 7/8/2026 Number Present: 23 Completed Date: 7/8/2026 Age: From 0 To 12 Total Minutes: 63 Time In: 10:57 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were 16 children ages 4-12 in Space 3-4 with one teacher. GS 110-91(7);.0713(a-d) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. A child under the age of one was grouped with children over two-years-old in Space Twos. .0713(a)(1) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The door on the right side as you face the building is inoperable. 15A NCAC 18A .2825(a) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. Children were cared for in the office where clorox wipes and white out was located on the children's levels. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 3-4, Twos, Tods, and the office did not have outlet covers. An outlet cover in the Twos space is cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4 and Twos were accessible to children and there were no safety precautions. 10A NCAC 09 .0604(d) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In the director office there is a unlocked medicine cabinet on the wall with Benadryl inside. 15A NCAC 18A .2820(d) If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 6/24/2026 Number Present: 23 Completed Date: 6/24/2026 Age: From 0 To 11 Total Minutes: 229 Time In: 11:11 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Turkessha Casterlow, childcare consultant with Kiara Moss, Lead Teacher and Teresa Jones, Owner joined us later during the visit. The allegations are as follows: There are allegations of violations of child care requirements. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Three Star license effective April 4, 2023. Restrictions include Daytime care only: Meets enhanced ratios. The NC Secretary of State website was reviewed on June 22, 2026, and Children’s Cottage Learning Academy was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding no electricity in parts of the building as well as the air condition is not working. Observation #1: During today’s visit, I arrived and observed the left side door to the Twos space was propped open. The back door in classroom Space 3-4 was propped open as well. I observed a temperature meter in the 3-4 Space that read 83 at times. I placed this same meter in the Toddler space and the temperature rose to 86 degrees Fahrenheit. I interviewed Ms. Jones and she stated that the air-condition and electricity has not worked for three weeks. Ms. Jones stated that she closed and the parents started to complain so she opened the facility based upon the temperature Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. Allegation #2: There is a concern regarding staff child ratios. Observation #2: During today’s visit, I interviewed a staff member regarding staff child ratios. During the walk through I was notified that a staff member had seven (7) two-year-old and one (1) infant in the Twos space classroom. Conclusion #2: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the Twos space an infant was present with seven two year old children. GS 110-91(7);.0713(a-d) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The provider does not have any current menus created and planned for the upcoming weeks. 10A NCAC 09 .0901(b) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for the current week is not posted and available for review by parents. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in the four spaces were not covered. A outlet cover in the Twos space was broken and cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4, Twos, and SA were accessible to the children with no safety precautions. 10A NCAC 09 .0604(d) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. One infant was in the Twos space were the temperature exceeded 75 F. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before July 8, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Maintaining an infant classroom at 75 degrees Fahrenheit is critical to prevent overheating, which is a major risk factor for Sudden Infant Death Syndrome (SIDS). • Maintaining a stable indoor temperature of 65F-85F for older children and dependents is critical to prevent heat-related illness and protect sensitive developing organs. • Covering electrical outlets in child care is essential to prevent severe electrical shocks, burns, and electrocution. Because outlets sit right at a toddler's eye level, their natural curiosity drives them to poke fingers or metal objects into the slots. • Maintaining strict staff-to-child ratios in child care is the foundation of child safety, abuse prevention, and developmental quality. Proper ratios ensure that adults can actively supervise, prevent injuries, provide individualized attention, and reduce environmental stress for both children and staff. •Creating and following menus in child care ensures nutritional adequacy, prevents picky eating habits, and meets state licensing and funding guidelines like the CACFP. Planning guarantees that children receive balanced daily nutrients while safeguarding them against food allergies and impulsive, less healthy food purchases. While conducting this visit I discovered that I would need to speak with the fire inspector. There could be additional violations related to this visit. If this occurs, I will coordinate a time for us to discuss the additional violations either by phone or Teams. The fire panel system is in the Toddler space were there is no electricity. There is no electricity running to the fire system. This creates a hazard. This may result in an Administrative Action Summary Suspension. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 6/24/2026 Number Present: 23 Completed Date: 6/24/2026 Age: From 0 To 11 Total Minutes: 229 Time In: 11:11 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Turkessha Casterlow, childcare consultant with Kiara Moss, Lead Teacher and Teresa Jones, Owner joined us later during the visit. The allegations are as follows: There are allegations of violations of child care requirements. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Three Star license effective April 4, 2023. Restrictions include Daytime care only: Meets enhanced ratios. The NC Secretary of State website was reviewed on June 22, 2026, and Children’s Cottage Learning Academy was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding no electricity in parts of the building as well as the air condition is not working. Observation #1: During today’s visit, I arrived and observed the left side door to the Twos space was propped open. The back door in classroom Space 3-4 was propped open as well. I observed a temperature meter in the 3-4 Space that read 83 at times. I placed this same meter in the Toddler space and the temperature rose to 86 degrees Fahrenheit. I interviewed Ms. Jones and she stated that the air-condition and electricity has not worked for three weeks. Ms. Jones stated that she closed and the parents started to complain so she opened the facility based upon the temperature Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. Allegation #2: There is a concern regarding staff child ratios. Observation #2: During today’s visit, I interviewed a staff member regarding staff child ratios. During the walk through I was notified that a staff member had seven (7) two-year-old and one (1) infant in the Twos space classroom. Conclusion #2: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the Twos space an infant was present with seven two year old children. GS 110-91(7);.0713(a-d) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The provider does not have any current menus created and planned for the upcoming weeks. 10A NCAC 09 .0901(b) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for the current week is not posted and available for review by parents. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in the four spaces were not covered. A outlet cover in the Twos space was broken and cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4, Twos, and SA were accessible to the children with no safety precautions. 10A NCAC 09 .0604(d) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. One infant was in the Twos space were the temperature exceeded 75 F. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before July 8, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Maintaining an infant classroom at 75 degrees Fahrenheit is critical to prevent overheating, which is a major risk factor for Sudden Infant Death Syndrome (SIDS). • Maintaining a stable indoor temperature of 65F-85F for older children and dependents is critical to prevent heat-related illness and protect sensitive developing organs. • Covering electrical outlets in child care is essential to prevent severe electrical shocks, burns, and electrocution. Because outlets sit right at a toddler's eye level, their natural curiosity drives them to poke fingers or metal objects into the slots. • Maintaining strict staff-to-child ratios in child care is the foundation of child safety, abuse prevention, and developmental quality. Proper ratios ensure that adults can actively supervise, prevent injuries, provide individualized attention, and reduce environmental stress for both children and staff. •Creating and following menus in child care ensures nutritional adequacy, prevents picky eating habits, and meets state licensing and funding guidelines like the CACFP. Planning guarantees that children receive balanced daily nutrients while safeguarding them against food allergies and impulsive, less healthy food purchases. While conducting this visit I discovered that I would need to speak with the fire inspector. There could be additional violations related to this visit. If this occurs, I will coordinate a time for us to discuss the additional violations either by phone or Teams. The fire panel system is in the Toddler space were there is no electricity. There is no electricity running to the fire system. This creates a hazard. This may result in an Administrative Action Summary Suspension. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 6/24/2026 Number Present: 23 Completed Date: 6/24/2026 Age: From 0 To 11 Total Minutes: 229 Time In: 11:11 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Turkessha Casterlow, childcare consultant with Kiara Moss, Lead Teacher and Teresa Jones, Owner joined us later during the visit. The allegations are as follows: There are allegations of violations of child care requirements. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Three Star license effective April 4, 2023. Restrictions include Daytime care only: Meets enhanced ratios. The NC Secretary of State website was reviewed on June 22, 2026, and Children’s Cottage Learning Academy was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding no electricity in parts of the building as well as the air condition is not working. Observation #1: During today’s visit, I arrived and observed the left side door to the Twos space was propped open. The back door in classroom Space 3-4 was propped open as well. I observed a temperature meter in the 3-4 Space that read 83 at times. I placed this same meter in the Toddler space and the temperature rose to 86 degrees Fahrenheit. I interviewed Ms. Jones and she stated that the air-condition and electricity has not worked for three weeks. Ms. Jones stated that she closed and the parents started to complain so she opened the facility based upon the temperature Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. Allegation #2: There is a concern regarding staff child ratios. Observation #2: During today’s visit, I interviewed a staff member regarding staff child ratios. During the walk through I was notified that a staff member had seven (7) two-year-old and one (1) infant in the Twos space classroom. Conclusion #2: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the Twos space an infant was present with seven two year old children. GS 110-91(7);.0713(a-d) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The provider does not have any current menus created and planned for the upcoming weeks. 10A NCAC 09 .0901(b) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for the current week is not posted and available for review by parents. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in the four spaces were not covered. A outlet cover in the Twos space was broken and cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4, Twos, and SA were accessible to the children with no safety precautions. 10A NCAC 09 .0604(d) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. One infant was in the Twos space were the temperature exceeded 75 F. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before July 8, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Maintaining an infant classroom at 75 degrees Fahrenheit is critical to prevent overheating, which is a major risk factor for Sudden Infant Death Syndrome (SIDS). • Maintaining a stable indoor temperature of 65F-85F for older children and dependents is critical to prevent heat-related illness and protect sensitive developing organs. • Covering electrical outlets in child care is essential to prevent severe electrical shocks, burns, and electrocution. Because outlets sit right at a toddler's eye level, their natural curiosity drives them to poke fingers or metal objects into the slots. • Maintaining strict staff-to-child ratios in child care is the foundation of child safety, abuse prevention, and developmental quality. Proper ratios ensure that adults can actively supervise, prevent injuries, provide individualized attention, and reduce environmental stress for both children and staff. •Creating and following menus in child care ensures nutritional adequacy, prevents picky eating habits, and meets state licensing and funding guidelines like the CACFP. Planning guarantees that children receive balanced daily nutrients while safeguarding them against food allergies and impulsive, less healthy food purchases. While conducting this visit I discovered that I would need to speak with the fire inspector. There could be additional violations related to this visit. If this occurs, I will coordinate a time for us to discuss the additional violations either by phone or Teams. The fire panel system is in the Toddler space were there is no electricity. There is no electricity running to the fire system. This creates a hazard. This may result in an Administrative Action Summary Suspension. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 6/24/2026 Number Present: 23 Completed Date: 6/24/2026 Age: From 0 To 11 Total Minutes: 229 Time In: 11:11 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Turkessha Casterlow, childcare consultant with Kiara Moss, Lead Teacher and Teresa Jones, Owner joined us later during the visit. The allegations are as follows: There are allegations of violations of child care requirements. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Three Star license effective April 4, 2023. Restrictions include Daytime care only: Meets enhanced ratios. The NC Secretary of State website was reviewed on June 22, 2026, and Children’s Cottage Learning Academy was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding no electricity in parts of the building as well as the air condition is not working. Observation #1: During today’s visit, I arrived and observed the left side door to the Twos space was propped open. The back door in classroom Space 3-4 was propped open as well. I observed a temperature meter in the 3-4 Space that read 83 at times. I placed this same meter in the Toddler space and the temperature rose to 86 degrees Fahrenheit. I interviewed Ms. Jones and she stated that the air-condition and electricity has not worked for three weeks. Ms. Jones stated that she closed and the parents started to complain so she opened the facility based upon the temperature Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. Allegation #2: There is a concern regarding staff child ratios. Observation #2: During today’s visit, I interviewed a staff member regarding staff child ratios. During the walk through I was notified that a staff member had seven (7) two-year-old and one (1) infant in the Twos space classroom. Conclusion #2: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the Twos space an infant was present with seven two year old children. GS 110-91(7);.0713(a-d) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The provider does not have any current menus created and planned for the upcoming weeks. 10A NCAC 09 .0901(b) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for the current week is not posted and available for review by parents. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in the four spaces were not covered. A outlet cover in the Twos space was broken and cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4, Twos, and SA were accessible to the children with no safety precautions. 10A NCAC 09 .0604(d) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. One infant was in the Twos space were the temperature exceeded 75 F. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before July 8, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Maintaining an infant classroom at 75 degrees Fahrenheit is critical to prevent overheating, which is a major risk factor for Sudden Infant Death Syndrome (SIDS). • Maintaining a stable indoor temperature of 65F-85F for older children and dependents is critical to prevent heat-related illness and protect sensitive developing organs. • Covering electrical outlets in child care is essential to prevent severe electrical shocks, burns, and electrocution. Because outlets sit right at a toddler's eye level, their natural curiosity drives them to poke fingers or metal objects into the slots. • Maintaining strict staff-to-child ratios in child care is the foundation of child safety, abuse prevention, and developmental quality. Proper ratios ensure that adults can actively supervise, prevent injuries, provide individualized attention, and reduce environmental stress for both children and staff. •Creating and following menus in child care ensures nutritional adequacy, prevents picky eating habits, and meets state licensing and funding guidelines like the CACFP. Planning guarantees that children receive balanced daily nutrients while safeguarding them against food allergies and impulsive, less healthy food purchases. While conducting this visit I discovered that I would need to speak with the fire inspector. There could be additional violations related to this visit. If this occurs, I will coordinate a time for us to discuss the additional violations either by phone or Teams. The fire panel system is in the Toddler space were there is no electricity. There is no electricity running to the fire system. This creates a hazard. This may result in an Administrative Action Summary Suspension. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: 0626-220L Visit Date: 6/24/2026 Number Present: 23 Completed Date: 6/24/2026 Age: From 0 To 11 Total Minutes: 229 Time In: 11:11 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of childcare requirements. This visit was conducted by Turkessha Casterlow, childcare consultant with Kiara Moss, Lead Teacher and Teresa Jones, Owner joined us later during the visit. The allegations are as follows: There are allegations of violations of child care requirements. During today’s visit, the allegations were discussed with you. You had the opportunity to respond. Information shared during this visit is documented in this visit summary. Your program currently operates with a Three Star license effective April 4, 2023. Restrictions include Daytime care only: Meets enhanced ratios. The NC Secretary of State website was reviewed on June 22, 2026, and Children’s Cottage Learning Academy was listed as current and active. The program’s compliance history was 82% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • License Posted • Permit Restrictions Allegation #1: There is a concern regarding no electricity in parts of the building as well as the air condition is not working. Observation #1: During today’s visit, I arrived and observed the left side door to the Twos space was propped open. The back door in classroom Space 3-4 was propped open as well. I observed a temperature meter in the 3-4 Space that read 83 at times. I placed this same meter in the Toddler space and the temperature rose to 86 degrees Fahrenheit. I interviewed Ms. Jones and she stated that the air-condition and electricity has not worked for three weeks. Ms. Jones stated that she closed and the parents started to complain so she opened the facility based upon the temperature Conclusion #1: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. Allegation #2: There is a concern regarding staff child ratios. Observation #2: During today’s visit, I interviewed a staff member regarding staff child ratios. During the walk through I was notified that a staff member had seven (7) two-year-old and one (1) infant in the Twos space classroom. Conclusion #2: Based on the above information and observations during today’s visit, there was enough information to support the allegation. This allegation was substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In the Twos space an infant was present with seven two year old children. GS 110-91(7);.0713(a-d) 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The provider does not have any current menus created and planned for the upcoming weeks. 10A NCAC 09 .0901(b) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu for the current week is not posted and available for review by parents. 10A NCAC 09 .0901(b) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in the four spaces were not covered. A outlet cover in the Twos space was broken and cracked. 10A NCAC 09 .0604(c) 813 Electric fans were not mounted out of reach or did not have a mesh guard to prevent access. Fans located in Spaces 3-4, Twos, and SA were accessible to the children with no safety precautions. 10A NCAC 09 .0604(d) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. One infant was in the Twos space were the temperature exceeded 75 F. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before July 8, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Maintaining an infant classroom at 75 degrees Fahrenheit is critical to prevent overheating, which is a major risk factor for Sudden Infant Death Syndrome (SIDS). • Maintaining a stable indoor temperature of 65F-85F for older children and dependents is critical to prevent heat-related illness and protect sensitive developing organs. • Covering electrical outlets in child care is essential to prevent severe electrical shocks, burns, and electrocution. Because outlets sit right at a toddler's eye level, their natural curiosity drives them to poke fingers or metal objects into the slots. • Maintaining strict staff-to-child ratios in child care is the foundation of child safety, abuse prevention, and developmental quality. Proper ratios ensure that adults can actively supervise, prevent injuries, provide individualized attention, and reduce environmental stress for both children and staff. •Creating and following menus in child care ensures nutritional adequacy, prevents picky eating habits, and meets state licensing and funding guidelines like the CACFP. Planning guarantees that children receive balanced daily nutrients while safeguarding them against food allergies and impulsive, less healthy food purchases. While conducting this visit I discovered that I would need to speak with the fire inspector. There could be additional violations related to this visit. If this occurs, I will coordinate a time for us to discuss the additional violations either by phone or Teams. The fire panel system is in the Toddler space were there is no electricity. There is no electricity running to the fire system. This creates a hazard. This may result in an Administrative Action Summary Suspension. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 18 Completed Date: 2/26/2026 Age: From 0 To 4 Total Minutes: 147 Time In: 09:25 AM Time Out: 10:24 AM Time In: 10:47 AM Time Out: 12:15 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Kiara Moss, Lead Teacher. Teresa Jones, Owner, arrived at the facility during the conclusion of the visit. Your program currently operates with a Three Star license. Restrictions include Daytime care; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 25, 2026, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. Today, the following items were monitored: • Supervision • Capacity • General Health • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during teacher directed activities, free play, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on September 17, 2025. A sanitation inspection was completed January 29, 2026, with an Approved classification. The last fire inspection was conducted on September 25, 2025. Program records and required postings were unavailable for monitoring. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The vehicle used to transport children, and all the transportation records were unavailable during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Monthly safety records were unavailable for review. G.S. 110-91(9); .0304(g); .2318 428 A current activity plan was not posted for each group of children for reference. Current lesson plans were not posted for the classrooms. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menus posted in the classroom were not for the current week. 10A NCAC 09 .0901(b) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In areas were there are rugs and carpet the items are soiled and dirty. 15A NCAC 18A .2824(a)&(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. There were not any protective barriers between the mats. 15A NCAC 18A .2821(a) 618 Diaper changing surfaces were not kept free of storage. A pack of graham crackers were stored on the changing table in Space 3. 15A NCAC 18A .2819(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint in Space 2 is peeling. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 1, 2, 3, and 4 did not have outlet covers. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There was a child enrolled under 12 months that did not have an updated safe sleep log. The last documented day was February 17, 2026. .0606(g) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Open food from a restaurant was consumed by staff in classrooms were children were present. .0901(i) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 12, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Lesson plans are essential in child care centers to ensure children receive a balanced, developmentally appropriate, and engaging education while keeping daily routines organized and purposeful. They provide a roadmap for teachers to set clear learning goals, foster cognitive and social growth, manage classroom transitions, and document progress for licensing or accreditation. • Having records readily available in child care settings is essential for ensuring child safety, verifying regulatory compliance, and monitoring development. Key records include medical histories, immunization records, emergency contacts, staff background checks, and daily attendance logs, which together protect children, inform care, and demonstrate operational accountability. • Covering electrical outlets in child care settings is vital to prevent serious electric shocks, severe burns, and electrocution, as roughly 2,400 children are injured by outlets annually. Because outlets are low and accessible, curious children may insert fingers or metal objects (keys, hairpins) into them, posing immediate, life-threatening risks. • Keeping changing tables clean and disinfected in child care settings is critical to prevent the spread of bacteria (like E. coli and Salmonella), viruses, and parasites among children with developing immune systems. It reduces cross-contamination risks, complies with health regulations, and ensures a safe, hygienic environment. • Mats in child care settings must be stored with barriers to maintain hygiene, prevent the spread of infections, and ensure orderly, safe, and clean environments. Using barrier-like covers or specific storage dividers keep nap mats sanitary, prevents cross-contamination between children, and ensure they remain clean and hazard-free. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I will be sending an email as we start moving towards completing the application and all required information for the QRIS process. If you have not chosen a pathway now is your time to finalize the process. Please visit the DCDEE website if you have not already at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and begin reviewing your application according to the pathway you have chosen. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 18 Completed Date: 2/26/2026 Age: From 0 To 4 Total Minutes: 147 Time In: 09:25 AM Time Out: 10:24 AM Time In: 10:47 AM Time Out: 12:15 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Kiara Moss, Lead Teacher. Teresa Jones, Owner, arrived at the facility during the conclusion of the visit. Your program currently operates with a Three Star license. Restrictions include Daytime care; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 25, 2026, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. Today, the following items were monitored: • Supervision • Capacity • General Health • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during teacher directed activities, free play, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on September 17, 2025. A sanitation inspection was completed January 29, 2026, with an Approved classification. The last fire inspection was conducted on September 25, 2025. Program records and required postings were unavailable for monitoring. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The vehicle used to transport children, and all the transportation records were unavailable during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Monthly safety records were unavailable for review. G.S. 110-91(9); .0304(g); .2318 428 A current activity plan was not posted for each group of children for reference. Current lesson plans were not posted for the classrooms. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menus posted in the classroom were not for the current week. 10A NCAC 09 .0901(b) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In areas were there are rugs and carpet the items are soiled and dirty. 15A NCAC 18A .2824(a)&(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. There were not any protective barriers between the mats. 15A NCAC 18A .2821(a) 618 Diaper changing surfaces were not kept free of storage. A pack of graham crackers were stored on the changing table in Space 3. 15A NCAC 18A .2819(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint in Space 2 is peeling. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 1, 2, 3, and 4 did not have outlet covers. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There was a child enrolled under 12 months that did not have an updated safe sleep log. The last documented day was February 17, 2026. .0606(g) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Open food from a restaurant was consumed by staff in classrooms were children were present. .0901(i) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 12, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Lesson plans are essential in child care centers to ensure children receive a balanced, developmentally appropriate, and engaging education while keeping daily routines organized and purposeful. They provide a roadmap for teachers to set clear learning goals, foster cognitive and social growth, manage classroom transitions, and document progress for licensing or accreditation. • Having records readily available in child care settings is essential for ensuring child safety, verifying regulatory compliance, and monitoring development. Key records include medical histories, immunization records, emergency contacts, staff background checks, and daily attendance logs, which together protect children, inform care, and demonstrate operational accountability. • Covering electrical outlets in child care settings is vital to prevent serious electric shocks, severe burns, and electrocution, as roughly 2,400 children are injured by outlets annually. Because outlets are low and accessible, curious children may insert fingers or metal objects (keys, hairpins) into them, posing immediate, life-threatening risks. • Keeping changing tables clean and disinfected in child care settings is critical to prevent the spread of bacteria (like E. coli and Salmonella), viruses, and parasites among children with developing immune systems. It reduces cross-contamination risks, complies with health regulations, and ensures a safe, hygienic environment. • Mats in child care settings must be stored with barriers to maintain hygiene, prevent the spread of infections, and ensure orderly, safe, and clean environments. Using barrier-like covers or specific storage dividers keep nap mats sanitary, prevents cross-contamination between children, and ensure they remain clean and hazard-free. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I will be sending an email as we start moving towards completing the application and all required information for the QRIS process. If you have not chosen a pathway now is your time to finalize the process. Please visit the DCDEE website if you have not already at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and begin reviewing your application according to the pathway you have chosen. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 18 Completed Date: 2/26/2026 Age: From 0 To 4 Total Minutes: 147 Time In: 09:25 AM Time Out: 10:24 AM Time In: 10:47 AM Time Out: 12:15 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Kiara Moss, Lead Teacher. Teresa Jones, Owner, arrived at the facility during the conclusion of the visit. Your program currently operates with a Three Star license. Restrictions include Daytime care; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 25, 2026, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. Today, the following items were monitored: • Supervision • Capacity • General Health • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during teacher directed activities, free play, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on September 17, 2025. A sanitation inspection was completed January 29, 2026, with an Approved classification. The last fire inspection was conducted on September 25, 2025. Program records and required postings were unavailable for monitoring. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The vehicle used to transport children, and all the transportation records were unavailable during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Monthly safety records were unavailable for review. G.S. 110-91(9); .0304(g); .2318 428 A current activity plan was not posted for each group of children for reference. Current lesson plans were not posted for the classrooms. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menus posted in the classroom were not for the current week. 10A NCAC 09 .0901(b) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In areas were there are rugs and carpet the items are soiled and dirty. 15A NCAC 18A .2824(a)&(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. There were not any protective barriers between the mats. 15A NCAC 18A .2821(a) 618 Diaper changing surfaces were not kept free of storage. A pack of graham crackers were stored on the changing table in Space 3. 15A NCAC 18A .2819(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint in Space 2 is peeling. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 1, 2, 3, and 4 did not have outlet covers. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There was a child enrolled under 12 months that did not have an updated safe sleep log. The last documented day was February 17, 2026. .0606(g) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Open food from a restaurant was consumed by staff in classrooms were children were present. .0901(i) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 12, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Lesson plans are essential in child care centers to ensure children receive a balanced, developmentally appropriate, and engaging education while keeping daily routines organized and purposeful. They provide a roadmap for teachers to set clear learning goals, foster cognitive and social growth, manage classroom transitions, and document progress for licensing or accreditation. • Having records readily available in child care settings is essential for ensuring child safety, verifying regulatory compliance, and monitoring development. Key records include medical histories, immunization records, emergency contacts, staff background checks, and daily attendance logs, which together protect children, inform care, and demonstrate operational accountability. • Covering electrical outlets in child care settings is vital to prevent serious electric shocks, severe burns, and electrocution, as roughly 2,400 children are injured by outlets annually. Because outlets are low and accessible, curious children may insert fingers or metal objects (keys, hairpins) into them, posing immediate, life-threatening risks. • Keeping changing tables clean and disinfected in child care settings is critical to prevent the spread of bacteria (like E. coli and Salmonella), viruses, and parasites among children with developing immune systems. It reduces cross-contamination risks, complies with health regulations, and ensures a safe, hygienic environment. • Mats in child care settings must be stored with barriers to maintain hygiene, prevent the spread of infections, and ensure orderly, safe, and clean environments. Using barrier-like covers or specific storage dividers keep nap mats sanitary, prevents cross-contamination between children, and ensure they remain clean and hazard-free. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I will be sending an email as we start moving towards completing the application and all required information for the QRIS process. If you have not chosen a pathway now is your time to finalize the process. Please visit the DCDEE website if you have not already at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and begin reviewing your application according to the pathway you have chosen. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 18 Completed Date: 2/26/2026 Age: From 0 To 4 Total Minutes: 147 Time In: 09:25 AM Time Out: 10:24 AM Time In: 10:47 AM Time Out: 12:15 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Kiara Moss, Lead Teacher. Teresa Jones, Owner, arrived at the facility during the conclusion of the visit. Your program currently operates with a Three Star license. Restrictions include Daytime care; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 25, 2026, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. Today, the following items were monitored: • Supervision • Capacity • General Health • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during teacher directed activities, free play, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on September 17, 2025. A sanitation inspection was completed January 29, 2026, with an Approved classification. The last fire inspection was conducted on September 25, 2025. Program records and required postings were unavailable for monitoring. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The vehicle used to transport children, and all the transportation records were unavailable during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Monthly safety records were unavailable for review. G.S. 110-91(9); .0304(g); .2318 428 A current activity plan was not posted for each group of children for reference. Current lesson plans were not posted for the classrooms. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menus posted in the classroom were not for the current week. 10A NCAC 09 .0901(b) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In areas were there are rugs and carpet the items are soiled and dirty. 15A NCAC 18A .2824(a)&(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. There were not any protective barriers between the mats. 15A NCAC 18A .2821(a) 618 Diaper changing surfaces were not kept free of storage. A pack of graham crackers were stored on the changing table in Space 3. 15A NCAC 18A .2819(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint in Space 2 is peeling. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 1, 2, 3, and 4 did not have outlet covers. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There was a child enrolled under 12 months that did not have an updated safe sleep log. The last documented day was February 17, 2026. .0606(g) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Open food from a restaurant was consumed by staff in classrooms were children were present. .0901(i) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 12, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Lesson plans are essential in child care centers to ensure children receive a balanced, developmentally appropriate, and engaging education while keeping daily routines organized and purposeful. They provide a roadmap for teachers to set clear learning goals, foster cognitive and social growth, manage classroom transitions, and document progress for licensing or accreditation. • Having records readily available in child care settings is essential for ensuring child safety, verifying regulatory compliance, and monitoring development. Key records include medical histories, immunization records, emergency contacts, staff background checks, and daily attendance logs, which together protect children, inform care, and demonstrate operational accountability. • Covering electrical outlets in child care settings is vital to prevent serious electric shocks, severe burns, and electrocution, as roughly 2,400 children are injured by outlets annually. Because outlets are low and accessible, curious children may insert fingers or metal objects (keys, hairpins) into them, posing immediate, life-threatening risks. • Keeping changing tables clean and disinfected in child care settings is critical to prevent the spread of bacteria (like E. coli and Salmonella), viruses, and parasites among children with developing immune systems. It reduces cross-contamination risks, complies with health regulations, and ensures a safe, hygienic environment. • Mats in child care settings must be stored with barriers to maintain hygiene, prevent the spread of infections, and ensure orderly, safe, and clean environments. Using barrier-like covers or specific storage dividers keep nap mats sanitary, prevents cross-contamination between children, and ensure they remain clean and hazard-free. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I will be sending an email as we start moving towards completing the application and all required information for the QRIS process. If you have not chosen a pathway now is your time to finalize the process. Please visit the DCDEE website if you have not already at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and begin reviewing your application according to the pathway you have chosen. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 18 Completed Date: 2/26/2026 Age: From 0 To 4 Total Minutes: 147 Time In: 09:25 AM Time Out: 10:24 AM Time In: 10:47 AM Time Out: 12:15 PM List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced A routine unannounced visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Kiara Moss, Lead Teacher. Teresa Jones, Owner, arrived at the facility during the conclusion of the visit. Your program currently operates with a Three Star license. Restrictions include Daytime care; Meets enhanced ratios. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on February 25, 2026, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 83% prior to today’s visit. Today, the following items were monitored: • Supervision • Capacity • General Health • Storage of Hazardous Products • Storage of Medication • General Safety • General License Requirements • License Posted • Fire Safety • Sanitation A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children during teacher directed activities, free play, and group time. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on September 17, 2025. A sanitation inspection was completed January 29, 2026, with an Approved classification. The last fire inspection was conducted on September 25, 2025. Program records and required postings were unavailable for monitoring. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. The vehicle used to transport children, and all the transportation records were unavailable during today’s visit. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. Monthly safety records were unavailable for review. G.S. 110-91(9); .0304(g); .2318 428 A current activity plan was not posted for each group of children for reference. Current lesson plans were not posted for the classrooms. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menus posted in the classroom were not for the current week. 10A NCAC 09 .0901(b) 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In areas were there are rugs and carpet the items are soiled and dirty. 15A NCAC 18A .2824(a)&(b) 615 Beds, cots and mats were not in good repair, properly handled, stored, or clean and sanitized between users. There were not any protective barriers between the mats. 15A NCAC 18A .2821(a) 618 Diaper changing surfaces were not kept free of storage. A pack of graham crackers were stored on the changing table in Space 3. 15A NCAC 18A .2819(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The paint in Space 2 is peeling. 15A NCAC 18A .2825(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlets in Spaces 1, 2, 3, and 4 did not have outlet covers. 10A NCAC 09 .0604(c) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. There was a child enrolled under 12 months that did not have an updated safe sleep log. The last documented day was February 17, 2026. .0606(g) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Open food from a restaurant was consumed by staff in classrooms were children were present. .0901(i) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 12, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. You may email the letter to turkessha.casterlow@dhhs.nc.gov. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Lesson plans are essential in child care centers to ensure children receive a balanced, developmentally appropriate, and engaging education while keeping daily routines organized and purposeful. They provide a roadmap for teachers to set clear learning goals, foster cognitive and social growth, manage classroom transitions, and document progress for licensing or accreditation. • Having records readily available in child care settings is essential for ensuring child safety, verifying regulatory compliance, and monitoring development. Key records include medical histories, immunization records, emergency contacts, staff background checks, and daily attendance logs, which together protect children, inform care, and demonstrate operational accountability. • Covering electrical outlets in child care settings is vital to prevent serious electric shocks, severe burns, and electrocution, as roughly 2,400 children are injured by outlets annually. Because outlets are low and accessible, curious children may insert fingers or metal objects (keys, hairpins) into them, posing immediate, life-threatening risks. • Keeping changing tables clean and disinfected in child care settings is critical to prevent the spread of bacteria (like E. coli and Salmonella), viruses, and parasites among children with developing immune systems. It reduces cross-contamination risks, complies with health regulations, and ensures a safe, hygienic environment. • Mats in child care settings must be stored with barriers to maintain hygiene, prevent the spread of infections, and ensure orderly, safe, and clean environments. Using barrier-like covers or specific storage dividers keep nap mats sanitary, prevents cross-contamination between children, and ensure they remain clean and hazard-free. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • I will be sending an email as we start moving towards completing the application and all required information for the QRIS process. If you have not chosen a pathway now is your time to finalize the process. Please visit the DCDEE website if you have not already at https://ncchildcare.ncdhhs.gov/, click on What’s New then select QRIS Modernization from the drop-down list. Review the Pathways and begin reviewing your application according to the pathway you have chosen. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 22 Completed Date: 9/29/2025 Age: From 2 To 9 Total Minutes: 69 Time In: 03:06 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my Annual Compliance visit on September 17, 2025. There was no administrator on site when I arrived. I spoke with the two-year-old teacher who attempted to contact Ms. Moss. Ms. Moss arrived to the facility after I completed my walk around the facility. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violations were documented today and included repeated violations as reflected in the violation customization. On September 17, 2025, a staff/child ratio violation was observed and documented. Today, I observed one teacher in a classroom with ten two-year-olds. Due to a violation regarding inadequate staff/child ratios documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. Violation Number Comment Rule 303 Children were not adequately supervised at all times. In Space 3-4 there were six children napping in a classroom with no teacher. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In the two-year-old classroom there were ten two-year-olds and one teacher. .0713(a)(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 14, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Following staff-child ratios is crucial in childcare for child safety, providing adequate supervision and preventing neglect, and promoting positive developmental outcomes by allowing staff to provide individualized attention, form strong relationships, and meet children's unique needs. Lower ratios result in higher-quality care, leading to better social-emotional development, language skills, and overall well-being for children. • Enhanced Safety and Supervision: Lower ratios allow caregivers to provide constant, effective supervision, ensuring children's safety and making it easier to respond quickly to emergencies or potential hazards. • Prevention of Child Neglect: Ratios help prevent neglect by ensuring staff are not overwhelmed by too many children, which can lead to basic needs like feeding, diapering, or hygiene being missed. • Improved Child Development: A lower number of children per adult means caregivers can provide more one-on-one interaction, which is essential for children's social, emotional, and cognitive growth. • Stronger Child-Staff Relationships: With fewer children to supervise, staff can develop deeper, more meaningful relationships with each child, leading to a better understanding of their individual needs and development. • Support for Quality Care: Low ratios are a key indicator of high-quality care, ensuring children receive the responsiveness and support needed for their development during their formative early years. • Increased Job Satisfaction for Staff: Adequate staffing levels can reduce stress for childcare professionals, potentially decreasing burnout and improving retention in a demanding field. • Proper supervision of children in childcare centers is crucial for preventing injuries and ensuring safety through active monitoring and hazard prevention. It also fosters positive social-emotional development and learning by enabling responsive, one-on-one attention. Additionally, effective supervision supports social interaction, allowing caregivers to guide behavior, intervene when necessary, and create a secure, nurturing environment tailored to each child's age and needs. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/29/2025 Number Present: 22 Completed Date: 9/29/2025 Age: From 2 To 9 Total Minutes: 69 Time In: 03:06 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced An unannounced follow-up visit was conducted at this childcare center to verify correction of violations documented during my Annual Compliance visit on September 17, 2025. There was no administrator on site when I arrived. I spoke with the two-year-old teacher who attempted to contact Ms. Moss. Ms. Moss arrived to the facility after I completed my walk around the facility. Today, the following items were monitored: • Supervision • Staff / Child Ratio • Adequate / Approved Space • Permit Restrictions The license was observed, and the restrictions were found in compliance. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. The following violations were documented today and included repeated violations as reflected in the violation customization. On September 17, 2025, a staff/child ratio violation was observed and documented. Today, I observed one teacher in a classroom with ten two-year-olds. Due to a violation regarding inadequate staff/child ratios documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. Violation Number Comment Rule 303 Children were not adequately supervised at all times. In Space 3-4 there were six children napping in a classroom with no teacher. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In the two-year-old classroom there were ten two-year-olds and one teacher. .0713(a)(1) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 14, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: • Following staff-child ratios is crucial in childcare for child safety, providing adequate supervision and preventing neglect, and promoting positive developmental outcomes by allowing staff to provide individualized attention, form strong relationships, and meet children's unique needs. Lower ratios result in higher-quality care, leading to better social-emotional development, language skills, and overall well-being for children. • Enhanced Safety and Supervision: Lower ratios allow caregivers to provide constant, effective supervision, ensuring children's safety and making it easier to respond quickly to emergencies or potential hazards. • Prevention of Child Neglect: Ratios help prevent neglect by ensuring staff are not overwhelmed by too many children, which can lead to basic needs like feeding, diapering, or hygiene being missed. • Improved Child Development: A lower number of children per adult means caregivers can provide more one-on-one interaction, which is essential for children's social, emotional, and cognitive growth. • Stronger Child-Staff Relationships: With fewer children to supervise, staff can develop deeper, more meaningful relationships with each child, leading to a better understanding of their individual needs and development. • Support for Quality Care: Low ratios are a key indicator of high-quality care, ensuring children receive the responsiveness and support needed for their development during their formative early years. • Increased Job Satisfaction for Staff: Adequate staffing levels can reduce stress for childcare professionals, potentially decreasing burnout and improving retention in a demanding field. • Proper supervision of children in childcare centers is crucial for preventing injuries and ensuring safety through active monitoring and hazard prevention. It also fosters positive social-emotional development and learning by enabling responsive, one-on-one attention. Additionally, effective supervision supports social interaction, allowing caregivers to guide behavior, intervene when necessary, and create a secure, nurturing environment tailored to each child's age and needs. Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 29 Completed Date: 9/17/2025 Age: From 2 To 10 Total Minutes: 331 Time In: 09:25 AM Time Out: 11:30 AM Time In: 12:34 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Teresa Jones, Administrator/Owner. Your program currently operates with a Three Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed. The NC Secretary of State website was reviewed on September 15, 2025, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 77% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed staff/child interactions today. I observed children participating in group activities, free play, and routine activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on October 10, 2024. A sanitation inspection was completed December 3, 2024, with an Approved classification. The last fire inspection date found on record at the facility was December 12, 2023. The most current inspection was not available for review. Program records and required postings were monitored. A fire drill was conducted on September 3, 2025. A shelter in place drill was documented on September 4, 2025. An outdoor inspection was documented on September 4, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation, however this has been temporarily discontinued due to the van in the shop for repair. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. G.S. 110-91(9); .0304(g); .2318 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In Group 3 there were 12 children specifically seven three year old and five four year old with one teacher. .0713(a)(1) 618 Diaper changing surfaces were not kept free of storage. Items were stored on the changing table inside the Toddler/Twos classroom. 15A NCAC 18A .2819(b) 721 All equipment and furnishings were not in good repair. A multicolor caterpillar on the playground is cracked on one of the feet. One of the legs is missing. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff members did not have an updated health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members do not have updated Emergency Information forms. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not have a staff evaluation and development plan in their file. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. Children in the School age and toddler/twos classroom were not signed in. GS 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not entered her existing staff in the ABCMS sysytem. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member completed the training but the training was not renewed within 5 years. Training dated 11/17/2019. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Ensuring outside equipment is safe in a child care setting is crucial to prevent serious injuries, as accidents are a leading cause of childhood fatalities. Safe equipment allows children to explore freely, build independence, and develop crucial gross motor skills, fostering their confidence and well-being without the constant threat of falls, entrapment, or other preventable harm. Proper maintenance, age-appropriate choices, and effective supervision are key to creating a secure environment that minimizes risks while maximizing the benefits of outdoor play. • Required information for child care staff is critical for ensuring child safety and well-being, upholding regulatory compliance, providing quality care, and supporting the professional development of employees. Key information includes background checks, required certifications and training, updated emergency protocols, child-specific medical information, and established policies and procedures. • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. A provider meeting will be held on September 29, 2025, from 1:00–3:00 PM at Impact Alamance. Please plan to attend this meeting to learn more about the new QRIS system. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 29 Completed Date: 9/17/2025 Age: From 2 To 10 Total Minutes: 331 Time In: 09:25 AM Time Out: 11:30 AM Time In: 12:34 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Teresa Jones, Administrator/Owner. Your program currently operates with a Three Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed. The NC Secretary of State website was reviewed on September 15, 2025, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 77% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed staff/child interactions today. I observed children participating in group activities, free play, and routine activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on October 10, 2024. A sanitation inspection was completed December 3, 2024, with an Approved classification. The last fire inspection date found on record at the facility was December 12, 2023. The most current inspection was not available for review. Program records and required postings were monitored. A fire drill was conducted on September 3, 2025. A shelter in place drill was documented on September 4, 2025. An outdoor inspection was documented on September 4, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation, however this has been temporarily discontinued due to the van in the shop for repair. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. G.S. 110-91(9); .0304(g); .2318 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In Group 3 there were 12 children specifically seven three year old and five four year old with one teacher. .0713(a)(1) 618 Diaper changing surfaces were not kept free of storage. Items were stored on the changing table inside the Toddler/Twos classroom. 15A NCAC 18A .2819(b) 721 All equipment and furnishings were not in good repair. A multicolor caterpillar on the playground is cracked on one of the feet. One of the legs is missing. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff members did not have an updated health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members do not have updated Emergency Information forms. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not have a staff evaluation and development plan in their file. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. Children in the School age and toddler/twos classroom were not signed in. GS 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not entered her existing staff in the ABCMS sysytem. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member completed the training but the training was not renewed within 5 years. Training dated 11/17/2019. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Ensuring outside equipment is safe in a child care setting is crucial to prevent serious injuries, as accidents are a leading cause of childhood fatalities. Safe equipment allows children to explore freely, build independence, and develop crucial gross motor skills, fostering their confidence and well-being without the constant threat of falls, entrapment, or other preventable harm. Proper maintenance, age-appropriate choices, and effective supervision are key to creating a secure environment that minimizes risks while maximizing the benefits of outdoor play. • Required information for child care staff is critical for ensuring child safety and well-being, upholding regulatory compliance, providing quality care, and supporting the professional development of employees. Key information includes background checks, required certifications and training, updated emergency protocols, child-specific medical information, and established policies and procedures. • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. A provider meeting will be held on September 29, 2025, from 1:00–3:00 PM at Impact Alamance. Please plan to attend this meeting to learn more about the new QRIS system. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 29 Completed Date: 9/17/2025 Age: From 2 To 10 Total Minutes: 331 Time In: 09:25 AM Time Out: 11:30 AM Time In: 12:34 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Teresa Jones, Administrator/Owner. Your program currently operates with a Three Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed. The NC Secretary of State website was reviewed on September 15, 2025, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 77% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed staff/child interactions today. I observed children participating in group activities, free play, and routine activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on October 10, 2024. A sanitation inspection was completed December 3, 2024, with an Approved classification. The last fire inspection date found on record at the facility was December 12, 2023. The most current inspection was not available for review. Program records and required postings were monitored. A fire drill was conducted on September 3, 2025. A shelter in place drill was documented on September 4, 2025. An outdoor inspection was documented on September 4, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation, however this has been temporarily discontinued due to the van in the shop for repair. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. G.S. 110-91(9); .0304(g); .2318 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In Group 3 there were 12 children specifically seven three year old and five four year old with one teacher. .0713(a)(1) 618 Diaper changing surfaces were not kept free of storage. Items were stored on the changing table inside the Toddler/Twos classroom. 15A NCAC 18A .2819(b) 721 All equipment and furnishings were not in good repair. A multicolor caterpillar on the playground is cracked on one of the feet. One of the legs is missing. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff members did not have an updated health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members do not have updated Emergency Information forms. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not have a staff evaluation and development plan in their file. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. Children in the School age and toddler/twos classroom were not signed in. GS 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not entered her existing staff in the ABCMS sysytem. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member completed the training but the training was not renewed within 5 years. Training dated 11/17/2019. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Ensuring outside equipment is safe in a child care setting is crucial to prevent serious injuries, as accidents are a leading cause of childhood fatalities. Safe equipment allows children to explore freely, build independence, and develop crucial gross motor skills, fostering their confidence and well-being without the constant threat of falls, entrapment, or other preventable harm. Proper maintenance, age-appropriate choices, and effective supervision are key to creating a secure environment that minimizes risks while maximizing the benefits of outdoor play. • Required information for child care staff is critical for ensuring child safety and well-being, upholding regulatory compliance, providing quality care, and supporting the professional development of employees. Key information includes background checks, required certifications and training, updated emergency protocols, child-specific medical information, and established policies and procedures. • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. A provider meeting will be held on September 29, 2025, from 1:00–3:00 PM at Impact Alamance. Please plan to attend this meeting to learn more about the new QRIS system. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 29 Completed Date: 9/17/2025 Age: From 2 To 10 Total Minutes: 331 Time In: 09:25 AM Time Out: 11:30 AM Time In: 12:34 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Teresa Jones, Administrator/Owner. Your program currently operates with a Three Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed. The NC Secretary of State website was reviewed on September 15, 2025, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 77% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed staff/child interactions today. I observed children participating in group activities, free play, and routine activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on October 10, 2024. A sanitation inspection was completed December 3, 2024, with an Approved classification. The last fire inspection date found on record at the facility was December 12, 2023. The most current inspection was not available for review. Program records and required postings were monitored. A fire drill was conducted on September 3, 2025. A shelter in place drill was documented on September 4, 2025. An outdoor inspection was documented on September 4, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation, however this has been temporarily discontinued due to the van in the shop for repair. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. G.S. 110-91(9); .0304(g); .2318 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In Group 3 there were 12 children specifically seven three year old and five four year old with one teacher. .0713(a)(1) 618 Diaper changing surfaces were not kept free of storage. Items were stored on the changing table inside the Toddler/Twos classroom. 15A NCAC 18A .2819(b) 721 All equipment and furnishings were not in good repair. A multicolor caterpillar on the playground is cracked on one of the feet. One of the legs is missing. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff members did not have an updated health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members do not have updated Emergency Information forms. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not have a staff evaluation and development plan in their file. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. Children in the School age and toddler/twos classroom were not signed in. GS 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not entered her existing staff in the ABCMS sysytem. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member completed the training but the training was not renewed within 5 years. Training dated 11/17/2019. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Ensuring outside equipment is safe in a child care setting is crucial to prevent serious injuries, as accidents are a leading cause of childhood fatalities. Safe equipment allows children to explore freely, build independence, and develop crucial gross motor skills, fostering their confidence and well-being without the constant threat of falls, entrapment, or other preventable harm. Proper maintenance, age-appropriate choices, and effective supervision are key to creating a secure environment that minimizes risks while maximizing the benefits of outdoor play. • Required information for child care staff is critical for ensuring child safety and well-being, upholding regulatory compliance, providing quality care, and supporting the professional development of employees. Key information includes background checks, required certifications and training, updated emergency protocols, child-specific medical information, and established policies and procedures. • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. A provider meeting will be held on September 29, 2025, from 1:00–3:00 PM at Impact Alamance. Please plan to attend this meeting to learn more about the new QRIS system. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: TURKESSHA CASTERLOW Operation Type: Center Case Number: Visit Date: 9/17/2025 Number Present: 29 Completed Date: 9/17/2025 Age: From 2 To 10 Total Minutes: 331 Time In: 09:25 AM Time Out: 11:30 AM Time In: 12:34 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Turkessha Casterlow, Childcare Consultant with Teresa Jones, Administrator/Owner. Your program currently operates with a Three Star license. Restrictions include Daytime care only; Meets enhanced ratios. The license was observed. The NC Secretary of State website was reviewed on September 15, 2025, and Children’s Cottage Learning Academy LLC was listed as current and active. The program’s compliance history was 77% prior to today’s visit. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. I observed staff/child interactions today. I observed children participating in group activities, free play, and routine activities. I observed materials and activities that were available to the children in the classrooms. The last annual compliance visit was conducted on October 10, 2024. A sanitation inspection was completed December 3, 2024, with an Approved classification. The last fire inspection date found on record at the facility was December 12, 2023. The most current inspection was not available for review. Program records and required postings were monitored. A fire drill was conducted on September 3, 2025. A shelter in place drill was documented on September 4, 2025. An outdoor inspection was documented on September 4, 2025. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. No medications were observed nor reported. You stated that you do provide transportation, however this has been temporarily discontinued due to the van in the shop for repair. The following violations were cited during today’s visit: Violation Number Comment Rule 124 The center did not maintain records as required in rule, and/or were not made available to the Division for review. G.S. 110-91(9); .0304(g); .2318 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In Group 3 there were 12 children specifically seven three year old and five four year old with one teacher. .0713(a)(1) 618 Diaper changing surfaces were not kept free of storage. Items were stored on the changing table inside the Toddler/Twos classroom. 15A NCAC 18A .2819(b) 721 All equipment and furnishings were not in good repair. A multicolor caterpillar on the playground is cracked on one of the feet. One of the legs is missing. G.S. 110-91(6); .0601(b) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Staff members did not have an updated health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members do not have updated Emergency Information forms. .0701(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff members did not have a staff evaluation and development plan in their file. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. Children in the School age and toddler/twos classroom were not signed in. GS 110-91(9) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Provider has not entered her existing staff in the ABCMS sysytem. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member completed the training but the training was not renewed within 5 years. Training dated 11/17/2019. .1102(g) Child Care programs are expected to always achieve and maintain compliance and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before October 1, 2025. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to turkessha.casterlow@dhhs.nc.gov. If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action being taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action being taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit related to violations: • Ensuring outside equipment is safe in a child care setting is crucial to prevent serious injuries, as accidents are a leading cause of childhood fatalities. Safe equipment allows children to explore freely, build independence, and develop crucial gross motor skills, fostering their confidence and well-being without the constant threat of falls, entrapment, or other preventable harm. Proper maintenance, age-appropriate choices, and effective supervision are key to creating a secure environment that minimizes risks while maximizing the benefits of outdoor play. • Required information for child care staff is critical for ensuring child safety and well-being, upholding regulatory compliance, providing quality care, and supporting the professional development of employees. Key information includes background checks, required certifications and training, updated emergency protocols, child-specific medical information, and established policies and procedures. • Recognizing and responding training is crucial because it equips individuals, particularly those working with vulnerable populations like children, with the knowledge and skills to identify potential signs of abuse or neglect, understand their legal responsibility to report suspicions, and take appropriate actions to protect individuals at risk, ultimately preventing further harm and promoting safety and well-being; it empowers individuals to intervene early and effectively when concerns arise. You can complete this training at this link https://www.preventchildabusenc.org/ Additional Information/Consultation: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Preparing for North Carolina’s New QRIS System North Carolina’s Quality Rating Improvement System (QRIS) is being modernized to provide more flexible and equitable ways for programs to demonstrate quality. Beginning later this year, providers will be able to choose from three star-rating pathways: Program Assessment, Classroom & Instructional Quality Accreditation. This new approach allows programs to align their strengths with the pathway that best fits their operations. Now is the time to prepare. Programs should begin evaluating staff qualifications including updating staff education in NC Works, curriculum, and classroom interactions to determine the most suitable pathway. Updates to staff qualification standards and assessment tools are expected, and while current star ratings remain valid for now, all new ratings will be issued under the revised QRIS system. Your program’s quality should reflect not only compliance, but also a strong commitment to best practices, child development, and continuous improvement. Providers are encouraged to take advantage of available technical assistance and training opportunities. A provider meeting will be held on September 29, 2025, from 1:00–3:00 PM at Impact Alamance. Please plan to attend this meeting to learn more about the new QRIS system. • The process of notifying the Division of new employees has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new childcare providers working who were hired or moved into the childcare facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. At the completion of the visit, this visit summary was reviewed with and provided to you. You were provided with an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. Childcare licensing rules and regulations are established to ensure a safe and healthy environment for children in care. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your program. It is your responsibility to always maintain compliance with all the applicable laws and rules. The best way for you to make sure that you meet all requirements is to periodically review the childcare laws and rules. Both are available on the DCDEE website https://ncchildcare.ncdhhs.gov/, on the home page under the ‘Services’ tab. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Turkessha Casterlow, Child Care Consultant (336) 268-0089 turkessha.casterlow@dhhs.nc.gov Kaye Adkins, Supervisor kaye.adkins@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/3/2025 Number Present: 18 Completed Date: 4/3/2025 Age: From 1 To 4 Total Minutes: 133 Time In: 09:55 AM Time Out: 12:08 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on October 10, 2024. Upon arrival to the facility, I was greeted by a staff member, who informed me that the administrator was not present at this time. The administrative assistant, Ms. Kiara Moss, was present and assisted me during today’s visit. I conducted a walkthrough of the facility. Attendance was taken and observations made. There are eighteen (18) preschool-age children present this date. Children were observed having breakfast, participating in indoor free play, and routines. The last sanitation inspection was conducted on December 3, 2024 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. The permit was posted and restrictions maintained. I monitored supervision, staff/child ratio, staff training, and criminal background records. The following violations were observed, cited, and technical assistance was provided. Violation Number Comment Rule 1739 All records required were not available for review by a representative of the Division. The program records were not available for review. The assistant administrator was unable to locate the playground inspections, and incident logs. .2318(1-8) 1757 A valid qualification letter was not on file and available to review at the facility. One staff member has an expired criminal background letter. G.S. 110-90.2(b) & (d) & .2703(e) The above violations must be corrected immediately, and a compliance letter sent to my office by April 17, 2025. Please include your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by April 17, 2025, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the status of your license. TECHNICAL ASSISTANCE: Staff criminal background checks must be renewed prior to the expiration of the previous CBC. Please note staff members may apply within six (6) months before the expiration of the CBC. One staff member, D. Inskip, has a CBC which expired in September 2023. This staff member was released to leave the premises to go apply for the updated CBC, and a substitute was called during the visit. The staff member may not return to the premises to work until the CBC qualification letter is received and the staff member is cleared to care for children. Program records i.e. Fire drills, emergency drills, fire inspection, playground inspections must be available for Division Representative review. During today’s visit you called the fire inspector to request the most recent inspection and to schedule an inspection if not current. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf COMMENT: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting the said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Thank you for your assistance during today's visit. If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 10/10/2024 Number Present: 22 Completed Date: 10/10/2024 Age: From 0 To 11 Total Minutes: 220 Time In: 09:10 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor child care requirements during the annual compliance visit. The last annual compliance visit was conducted on October 24, 2023, and an annual compliance follow-up visit was conducted on November 2, 2023. This center operates with a Three(3) Star License, which was issued on April 4, 2023. A check of the NC Secretary of State site records the LLC as Current-Active. Upon arrival to the facility, I was greeted by a staff member. She stated that Ms. Teresa Jones, owner/director was present. I connected with Ms. Jones in the kitchen. She assisted me with the visit periodically as she was available to do so. I conducted a walkthrough of the facility. Attendance was taken and observations made. The children were observed having breakfast, participating in indoor free play, teacher directed activities, preparing for lunch and resting. The last Fire Inspection was conducted on December 21, 2024, and was approved for day time care only. The last Sanitation Inspection was completed on June 11, 2024. The program received an Approved classification. During today’s visit a full assessment of Child Care Requirements was conducted. I monitored program requirements including, License/permit was posted, supervision, staff/child ratio, program records, children’s records, staff personnel, training and medical files and Transportation. The following violations were observed, cited, and technical assistance and resource links were provided. Violation Number Comment Rule 410 Each child did not have an opportunity to be outdoors daily, if weather conditions permitted. Provider stated that children did not go out each day as required. GS 110-91(2);.0508(c) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. The bottles, bottle tops and sippy cups were not labeled with each child's name and dates. 15A NCAC 18A .2804(d) 618 Diaper changing surfaces were not kept free of storage. in a classroom with infants and another classroom with toddlers, items were observed stored directly on the changing surface of the table. 15A NCAC 18A .2819(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. The grass was was standing high and there were spider webs which contained spiders observed on the equipment provided for shading. 15A NCAC 18A .2832(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Documentation of health questionnaires for each staff member was not completed annually. .0701(a) 1301 Center did not maintain a record of daily attendance. The attendance observed posted for school-aged children was not accurate. Children not currently in the building, were marked present. The staff member stated that these were the names of the children for which she was notified to pick up from school in the afternoon. GS 110-91(9) 1320 Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. This required information was not available in four children's files. GS 110-91(1);.0302(d)(2); .0304(g) 1739 All records required were not available for review by a representative of the Division. Documentation of trainings and EPR review and emergency medical plan review were not available for review. .2318(1-8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. One staff member hired in 2023 did not contain a medical report. .0701(d) 1898 Staff did not complete the health and safety training within one year of employment. Four staff members have not met this requirement. .1102(a) The above violations must be corrected immediately, and a compliance letter must be submitted on or before by October 24, 2024. The letter must address each violation cited. You may submit the letter via email me to me at, anita.c.graham@dhhs.nc.gov. Please be sure to include the Facility Name, Facility ID number, and each of the item numbers cited in the visit summary and the date of the visit. If the letter is not received by October 24, 2024 , a return visit may be necessary to ensure childcare requirements are being met. Please be informed that other violations of child care requirements may be cited during the follow up visit. You were provided an opportunity to ask questions regarding childcare requirements and any of the areas of noncompliance documented this date. TECHNICAL ASSISTANCE: We discussed each of the areas of noncompliance this date. We discussed the importance of labeling the bottles in the infant room refrigerator. The labels should include the children's names and the date on both the bottle itself and the bottle tops. You may achieve this by having parents include this information when bringing bottles in, or teachers may prepare the labels to be added on the day of service. Please be mindful that no items shall be stored on the changing tables for the purpose of preventing cross contamination. You will want to make sure that all program records are available for Division Representative review during the various types of visits conducted each year. These include all program records, including. staff evaluations and staff development plans should be available for review. Emergency review documentation should be available for Division Representative review. Staff training logs must be filled out and complete with the certificates for the trainings attached. We discussed that each staff member must complete all of the required training hours for their level of education. Your center must maintain an accurate record of daily attendance. The daily attendance should indicate what children are currently in the building. The children you are expecting to arrive later in the day, should not be marked present until they have actually; arrived in the building. Teaching staff must be reminded of this. The rationale here, is that records should always be accurate to the best of their ability. What is equally important is in case of an unfortunate emergency, officials will need to know exactly who was/is present at the time of the emergency. The outdoor learning space should be kept free of high grass, and weeds as well as excessive, brush. Removal of allergen trigging materials will help keep children well and decrease the possibility of pest. Also be certain to check the playground area daily for spider webs, standing water, and other possible nuisances. .Remember that children should go out side for gross motor activities daily, weather permitting. We discussed the importance of you explaining this to parents who oppose this requirement and ensure that your program always maintains compliance with this rule. RESOURCE LINKS: https://nrckids.org/CFOC https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/C/Chapter_9_Child_Care_Rules_effective_1-1-2024.pdf?ver=Yh7EA3Q_V_dBhSwZ6rcTVg%3d%3d AGENCY NEWS AND UPDATES: Please check the Division of Child Development and Early Education website: ncchildcare.ncdhhs.gov frequently and click the “what’s new” tab to stay informed of all updates available to you. Including information about rule changes. Also, under the “SERVICES” tab look for “DCDEE Moodle”. From the Moodle home screen go to “My Courses”; and then click on the modules. You may need to key in a search using the acronym CCDF for the current year Health and Safety Training options . These trainings are free, and participants will receive training certificates when completed. -For other upcoming training opportunities please visit CCSA’s website at: https://www.childcareservices.org/programs/ccrr/professional-development. -Child care programs can order free posters from the NC Child Care Health and Safety Resource Center at https://healthychildcare.unc.edu. Thank you for your assistance during today’s visit. If you have questions or concerns, please contact me at anita.c.graham@dhhs.nc.gov or by phone at 336-894-0609. You may also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: 0824-273L Visit Date: 8/21/2024 Number Present: 21 Completed Date: 8/21/2024 Age: From 1 To 10 Total Minutes: 130 Time In: 12:30 PM Time Out: 02:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced On August 19, 2024, the Division of Child Development office received an anonymous report alleging violations of child care requirements regarding transportation practices. The purpose of today's unannounced visit was to investigate the allegation. Limited monitoring was conducted during today's visit. The permit is posted, restrictions maintained, supervision, staff/child ratio and transportation practices were assessed. ALLEGATION #1: There is a concern regarding transportation. OBSERVATION: The provider stated that staff personal vehicles are used to drop off and pick up children from the local elementary school and to take occasional field trips. The Emergency information, including and records documenting each child’s name, photograph, nor information for the daily drop off and pickup of children, was not available for Division Representative review. Documentation transportation attendance as children boarded and departed the vehicle was not maintained. CONCLUSION: Based on observations and statements from the provider, this allegation of non-compliance with transportation requirements is SUBSTANTIATED. The following violations were observed, cited and technical assistance was offered. Violation Number Comment Rule 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Provider does not practice having the above information with those transporting children on behalf of the facility. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. These documents were not made available for Division Representative review and/or for each of the children the provider stated were routinely transported. .1003(i)(j) 1128 For routine transport of children to and from the center, staff did not use the list to document attendance as children boarded and departed the vehicle. These documents were not made available for Division Representative review. The provider did not have a compiled list. 10A NCAC 09 .1003(l) You were provided an opportunity to ask questions regarding the interpretation and implementation of child care requirements applicable to the facility. TECHNICAL ASSISTANCE: We discussed the following: You may compile the following information in a folder or binder and ensure that all children being transported will have emergency information; which should include, pictures of the children, along with each of their emergency contacts, emergency medical information/ medical emergency medications, (if applicable). You may consider having all transporting staff must review the information placed in the binder or folder. RATIONAL: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States (1). It is necessary for the safety of children to require that the caregiver/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Not all vehicles are designed to safely transport children, especially young children. The National Highway Traffic Safety Administration (NHTSA) recommends that preschool and school aged children should not be transported in twelve- or fifteen-passenger vehicles due to safety concerns (2,3). Children have died because they have fallen asleep and been left in vehicles. Others have died or been injured when left outside the vehicle when thought to have been loaded into the vehicle. The process of loading and unloading children from a vehicle can distract caregivers/teachers from adequate supervision of children either inside or outside the vehicle. Policies and procedures must account for the management of these risks. This information is from the nrckids.org website. Thank you for your cooperation during today’s visit. If you have any questions or concerns, please call me at 336-894-0609 or e-mail me at anita.c.graham@dhhs.nc.gov. You may also contact my Supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: 0824-109L Visit Date: 8/14/2024 Number Present: 21 Completed Date: 8/14/2024 Age: From 1 To 11 Total Minutes: 93 Time In: 02:27 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit has been to investigate allegations of violations of child care requirements. There are concerns regarding supervision, program records and developmentally appropriate environment. Turkessha Casterlow, Child Care Consultant accompanied me during today's visit. Upon arrival to the facility we were greeted by a staff member. I stated the purpose of our visit. Ms. Jones was not present during the visit. We walked through each of the classrooms in use with limited assistance from staff. Attendance was taken, and observations made. The children were observed participating in routines, indoor free play, resting and having snack. Upon our arrival, there were 21 children present with three staff members. A fourth staff member arrived after approximately thirty(30) minutes into our visit. The children ranged in age from one(1) to eleven(11) years old. Partial monitoring was conducted during the visit. Due to the limited access to information required to fully assess the allegations, the investigation is on-going. The following violations of child care requirements were observed, cited and technical assistance was offered. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. In a classroom with children who are one(1) and two(2) years old, there is one(1) staff member with a group if eight(8) children. .0713(a)(1) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Two children in the school-age classroom were observed consuming food and drink from McDonald's. The items posted to be served for afternoon snack did not comply with meal patterns as the items served were milk and creamed "sandwiched cookies". 10A NCAC 09 .0901(a) 539 When screen time was provided to school-aged children, it was not offered as a free-choice activity; not used to meet a developmental goal; was not limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. A school-age child, age eleven(11) was observed using a cell phone for screen-time. The staff member was unaware of what the child was watching and a screen-time log was not available for Division Representative review. .2508(e)(1-5) The above violations must be corrected immediately, and a compliance letter sent to my office stating how you addressed/corrected the items of non-compliance. You may email the letter to anita.c.graham@dhhs.nc.gov. The electronically signed letter should drafted on your facility letterhead, with the facility ID number and the name of your program. Please submit the letter no later than August 30, 2024. If the letter is not received by my office on or before the due date, a return visit may be necessary to ensure compliance with child care requirements. You were provided an opportunity to ask questions regarding child care requirements. On a phone call I placed to you the owner/director; we discussed each of the areas of non-compliance. We discussed that staff/child ratio for the youngest child in the group must be maintained at all times. When the adequate amount of staff are not available before staff lunches, other arrangements shall be made to ensure that there is adequate enough staff for the children present. Also, on occasions were the age groups served comply with appropriate ratios you may consider temporarily, transitioning children into other classrooms. This may more readily meet the needs of the program. When school-agers are allowed personal devices in the classroom, staff must collaborate with the child to carefully identify content relative to the activities documented on the activities plan. Staff must further monitor, offer guidance and document on a screen-time log what the activity is/was, what developmental domain screen-time activity addressed and the duration of the screen-time activity. Please remember in the rare occasions that menu items served must be changed; that updated information must be documented on the current menu posted and must comply with required meal patterns. You have stated that you understand the requirements and that you will be having a meeting with the staff to discuss each of the above areas of concern. Please be aware that any information received during this investigation and any violations cited may be included in any future administrative actions. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative actions that could jeopardize the status of the license for the child care facility. A follow-up visit will be conducted to complete the investigation. Thanks, for the limited assistance staff were able to provide during the visit and thank you for returning my call to discuss the areas of concern. If you have any further questions. I can be reached at 336-894-0609. or by email at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 23 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 47 Time In: 02:00 PM Time Out: 02:47 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced visit to follow-up on compliance with the enhanced ratio's requirements for this program. Upon arrival to the facility. I was greeted by an infant room staff member. I asked if the administrator was present and was told she should be back. I proceeded to the other classrooms to conduct a walkthrough of the facility. In the next classroom I was greeted by a staff member in the preschool classroom. I stated that I was informed that the administrator, Ms. Jones was not currently present. This staff member stated that the administrator should return soon. I stated the purpose of my visit. Attendance was taken and observations made. In both classrooms with children in care today, the children were observed, resting and some settling down for rest-time. A partial assessment of child care requirements were monitored this date. I monitored, permit restrictions, staff/child ratio. The following violations were observed cited and technical assistance as well as technical resources were offered. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The maximum group size for children who are one year old and one staff member is six. There are 18 children present with one staff member. After about 25 minutes, a second staff member arrived. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While children ranging in age from one to five years old were all resting in the same classroom space, the room was completely dark, there is no natural light, due to the design of the room has no windows, and the door to the classroom was closed. .1801(a)(1-5) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In a classroom of 18-children resting children, ranging in age from one to five years old, mats were not spaced at least 18" apart. Neither were dividers between the mats. 15A NCAC 18A .2821(e) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was left unlocked and accessible to the children who were present. This is a repeat violation. The kitchen is directedly adjacent to the classroom. During the visit this classroom had children who are one to five years old .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In a space were children who are one to five years old I observed five electrical sockets uncovered across the classroom. 10A NCAC 09 .0604(c) 1301 Center did not maintain a record of daily attendance. Attendance posted on the wall did not have documentation of attendance for May 17th or May 20th. In the classroom with children who are 3-5 years old the attendance documented was for May 1st-7th and May 21st-22nd. The staff member stated that she had not been keeping up with it. GS 110-91(9) 1421 Hazardous items, materials, and equipment such as archery equipment, hand and power tools, nails, chemicals, or propane stoves were not used under adult supervision. .2506(c) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility, I observed eighteen(18) preschool-age children resting in a classroom. The children range in age from one to five years old. There is one staff member present in the classroom. There are 5-children who are one year old. There are 2-children who are two years old. There are two children who are three years old, 7-children who are four years old and 2-children who are five years old. 10A NCAC 09 .2818 The above violations must be corrected immediately. A corrective action plan must be drafted, and a letter sent to my office stating when and how the violations were corrected. The letter should be received by my office no later than May 30, 2024. Submit the letter on your business letterhead, and please add your facility name, facility identification number and an electronic signature. Each item of non-compliance shall be addressed. If the letter is not received by my office by May 30, 2024 and/or if each of the items cited have not been addressed and corrected, a return visit may be conducted to ensure compliance with North Carolina Child Care requirements. Please be advised that non-compliance with child care requirements may negatively impact your license. There are times when repeat violations may result in an Administrative action, which may lead to civil penalty and/or the termination of the license. The staff were provided an opportunity to ask questions regarding childcare requirements. One staff member asked questions regarding access to Moodle trainings. TECHNICAL ASSISTANCE: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS 10A NCAC 09 .2818 (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. 0-12Months- 1:5 Max group 10 1-2 years-1:6 Max group 12 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS-10A NCAC 09 .0604 (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC https://ncrlap.org/Resources/Training/Register/ https://ncchildcare.ncdhhs.gov/Provider If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 23 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 47 Time In: 02:00 PM Time Out: 02:47 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced visit to follow-up on compliance with the enhanced ratio's requirements for this program. Upon arrival to the facility. I was greeted by an infant room staff member. I asked if the administrator was present and was told she should be back. I proceeded to the other classrooms to conduct a walkthrough of the facility. In the next classroom I was greeted by a staff member in the preschool classroom. I stated that I was informed that the administrator, Ms. Jones was not currently present. This staff member stated that the administrator should return soon. I stated the purpose of my visit. Attendance was taken and observations made. In both classrooms with children in care today, the children were observed, resting and some settling down for rest-time. A partial assessment of child care requirements were monitored this date. I monitored, permit restrictions, staff/child ratio. The following violations were observed cited and technical assistance as well as technical resources were offered. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The maximum group size for children who are one year old and one staff member is six. There are 18 children present with one staff member. After about 25 minutes, a second staff member arrived. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While children ranging in age from one to five years old were all resting in the same classroom space, the room was completely dark, there is no natural light, due to the design of the room has no windows, and the door to the classroom was closed. .1801(a)(1-5) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In a classroom of 18-children resting children, ranging in age from one to five years old, mats were not spaced at least 18" apart. Neither were dividers between the mats. 15A NCAC 18A .2821(e) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was left unlocked and accessible to the children who were present. This is a repeat violation. The kitchen is directedly adjacent to the classroom. During the visit this classroom had children who are one to five years old .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In a space were children who are one to five years old I observed five electrical sockets uncovered across the classroom. 10A NCAC 09 .0604(c) 1301 Center did not maintain a record of daily attendance. Attendance posted on the wall did not have documentation of attendance for May 17th or May 20th. In the classroom with children who are 3-5 years old the attendance documented was for May 1st-7th and May 21st-22nd. The staff member stated that she had not been keeping up with it. GS 110-91(9) 1421 Hazardous items, materials, and equipment such as archery equipment, hand and power tools, nails, chemicals, or propane stoves were not used under adult supervision. .2506(c) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility, I observed eighteen(18) preschool-age children resting in a classroom. The children range in age from one to five years old. There is one staff member present in the classroom. There are 5-children who are one year old. There are 2-children who are two years old. There are two children who are three years old, 7-children who are four years old and 2-children who are five years old. 10A NCAC 09 .2818 The above violations must be corrected immediately. A corrective action plan must be drafted, and a letter sent to my office stating when and how the violations were corrected. The letter should be received by my office no later than May 30, 2024. Submit the letter on your business letterhead, and please add your facility name, facility identification number and an electronic signature. Each item of non-compliance shall be addressed. If the letter is not received by my office by May 30, 2024 and/or if each of the items cited have not been addressed and corrected, a return visit may be conducted to ensure compliance with North Carolina Child Care requirements. Please be advised that non-compliance with child care requirements may negatively impact your license. There are times when repeat violations may result in an Administrative action, which may lead to civil penalty and/or the termination of the license. The staff were provided an opportunity to ask questions regarding childcare requirements. One staff member asked questions regarding access to Moodle trainings. TECHNICAL ASSISTANCE: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS 10A NCAC 09 .2818 (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. 0-12Months- 1:5 Max group 10 1-2 years-1:6 Max group 12 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS-10A NCAC 09 .0604 (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC https://ncrlap.org/Resources/Training/Register/ https://ncchildcare.ncdhhs.gov/Provider If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 23 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 47 Time In: 02:00 PM Time Out: 02:47 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced visit to follow-up on compliance with the enhanced ratio's requirements for this program. Upon arrival to the facility. I was greeted by an infant room staff member. I asked if the administrator was present and was told she should be back. I proceeded to the other classrooms to conduct a walkthrough of the facility. In the next classroom I was greeted by a staff member in the preschool classroom. I stated that I was informed that the administrator, Ms. Jones was not currently present. This staff member stated that the administrator should return soon. I stated the purpose of my visit. Attendance was taken and observations made. In both classrooms with children in care today, the children were observed, resting and some settling down for rest-time. A partial assessment of child care requirements were monitored this date. I monitored, permit restrictions, staff/child ratio. The following violations were observed cited and technical assistance as well as technical resources were offered. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The maximum group size for children who are one year old and one staff member is six. There are 18 children present with one staff member. After about 25 minutes, a second staff member arrived. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While children ranging in age from one to five years old were all resting in the same classroom space, the room was completely dark, there is no natural light, due to the design of the room has no windows, and the door to the classroom was closed. .1801(a)(1-5) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In a classroom of 18-children resting children, ranging in age from one to five years old, mats were not spaced at least 18" apart. Neither were dividers between the mats. 15A NCAC 18A .2821(e) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was left unlocked and accessible to the children who were present. This is a repeat violation. The kitchen is directedly adjacent to the classroom. During the visit this classroom had children who are one to five years old .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In a space were children who are one to five years old I observed five electrical sockets uncovered across the classroom. 10A NCAC 09 .0604(c) 1301 Center did not maintain a record of daily attendance. Attendance posted on the wall did not have documentation of attendance for May 17th or May 20th. In the classroom with children who are 3-5 years old the attendance documented was for May 1st-7th and May 21st-22nd. The staff member stated that she had not been keeping up with it. GS 110-91(9) 1421 Hazardous items, materials, and equipment such as archery equipment, hand and power tools, nails, chemicals, or propane stoves were not used under adult supervision. .2506(c) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility, I observed eighteen(18) preschool-age children resting in a classroom. The children range in age from one to five years old. There is one staff member present in the classroom. There are 5-children who are one year old. There are 2-children who are two years old. There are two children who are three years old, 7-children who are four years old and 2-children who are five years old. 10A NCAC 09 .2818 The above violations must be corrected immediately. A corrective action plan must be drafted, and a letter sent to my office stating when and how the violations were corrected. The letter should be received by my office no later than May 30, 2024. Submit the letter on your business letterhead, and please add your facility name, facility identification number and an electronic signature. Each item of non-compliance shall be addressed. If the letter is not received by my office by May 30, 2024 and/or if each of the items cited have not been addressed and corrected, a return visit may be conducted to ensure compliance with North Carolina Child Care requirements. Please be advised that non-compliance with child care requirements may negatively impact your license. There are times when repeat violations may result in an Administrative action, which may lead to civil penalty and/or the termination of the license. The staff were provided an opportunity to ask questions regarding childcare requirements. One staff member asked questions regarding access to Moodle trainings. TECHNICAL ASSISTANCE: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS 10A NCAC 09 .2818 (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. 0-12Months- 1:5 Max group 10 1-2 years-1:6 Max group 12 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS-10A NCAC 09 .0604 (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC https://ncrlap.org/Resources/Training/Register/ https://ncchildcare.ncdhhs.gov/Provider If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 23 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 47 Time In: 02:00 PM Time Out: 02:47 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced visit to follow-up on compliance with the enhanced ratio's requirements for this program. Upon arrival to the facility. I was greeted by an infant room staff member. I asked if the administrator was present and was told she should be back. I proceeded to the other classrooms to conduct a walkthrough of the facility. In the next classroom I was greeted by a staff member in the preschool classroom. I stated that I was informed that the administrator, Ms. Jones was not currently present. This staff member stated that the administrator should return soon. I stated the purpose of my visit. Attendance was taken and observations made. In both classrooms with children in care today, the children were observed, resting and some settling down for rest-time. A partial assessment of child care requirements were monitored this date. I monitored, permit restrictions, staff/child ratio. The following violations were observed cited and technical assistance as well as technical resources were offered. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The maximum group size for children who are one year old and one staff member is six. There are 18 children present with one staff member. After about 25 minutes, a second staff member arrived. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While children ranging in age from one to five years old were all resting in the same classroom space, the room was completely dark, there is no natural light, due to the design of the room has no windows, and the door to the classroom was closed. .1801(a)(1-5) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In a classroom of 18-children resting children, ranging in age from one to five years old, mats were not spaced at least 18" apart. Neither were dividers between the mats. 15A NCAC 18A .2821(e) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was left unlocked and accessible to the children who were present. This is a repeat violation. The kitchen is directedly adjacent to the classroom. During the visit this classroom had children who are one to five years old .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In a space were children who are one to five years old I observed five electrical sockets uncovered across the classroom. 10A NCAC 09 .0604(c) 1301 Center did not maintain a record of daily attendance. Attendance posted on the wall did not have documentation of attendance for May 17th or May 20th. In the classroom with children who are 3-5 years old the attendance documented was for May 1st-7th and May 21st-22nd. The staff member stated that she had not been keeping up with it. GS 110-91(9) 1421 Hazardous items, materials, and equipment such as archery equipment, hand and power tools, nails, chemicals, or propane stoves were not used under adult supervision. .2506(c) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility, I observed eighteen(18) preschool-age children resting in a classroom. The children range in age from one to five years old. There is one staff member present in the classroom. There are 5-children who are one year old. There are 2-children who are two years old. There are two children who are three years old, 7-children who are four years old and 2-children who are five years old. 10A NCAC 09 .2818 The above violations must be corrected immediately. A corrective action plan must be drafted, and a letter sent to my office stating when and how the violations were corrected. The letter should be received by my office no later than May 30, 2024. Submit the letter on your business letterhead, and please add your facility name, facility identification number and an electronic signature. Each item of non-compliance shall be addressed. If the letter is not received by my office by May 30, 2024 and/or if each of the items cited have not been addressed and corrected, a return visit may be conducted to ensure compliance with North Carolina Child Care requirements. Please be advised that non-compliance with child care requirements may negatively impact your license. There are times when repeat violations may result in an Administrative action, which may lead to civil penalty and/or the termination of the license. The staff were provided an opportunity to ask questions regarding childcare requirements. One staff member asked questions regarding access to Moodle trainings. TECHNICAL ASSISTANCE: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS 10A NCAC 09 .2818 (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. 0-12Months- 1:5 Max group 10 1-2 years-1:6 Max group 12 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS-10A NCAC 09 .0604 (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC https://ncrlap.org/Resources/Training/Register/ https://ncchildcare.ncdhhs.gov/Provider If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 23 Completed Date: 5/20/2024 Age: From 0 To 5 Total Minutes: 47 Time In: 02:00 PM Time Out: 02:47 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced visit to follow-up on compliance with the enhanced ratio's requirements for this program. Upon arrival to the facility. I was greeted by an infant room staff member. I asked if the administrator was present and was told she should be back. I proceeded to the other classrooms to conduct a walkthrough of the facility. In the next classroom I was greeted by a staff member in the preschool classroom. I stated that I was informed that the administrator, Ms. Jones was not currently present. This staff member stated that the administrator should return soon. I stated the purpose of my visit. Attendance was taken and observations made. In both classrooms with children in care today, the children were observed, resting and some settling down for rest-time. A partial assessment of child care requirements were monitored this date. I monitored, permit restrictions, staff/child ratio. The following violations were observed cited and technical assistance as well as technical resources were offered. Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. The maximum group size for children who are one year old and one staff member is six. There are 18 children present with one staff member. After about 25 minutes, a second staff member arrived. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While children ranging in age from one to five years old were all resting in the same classroom space, the room was completely dark, there is no natural light, due to the design of the room has no windows, and the door to the classroom was closed. .1801(a)(1-5) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In a classroom of 18-children resting children, ranging in age from one to five years old, mats were not spaced at least 18" apart. Neither were dividers between the mats. 15A NCAC 18A .2821(e) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was left unlocked and accessible to the children who were present. This is a repeat violation. The kitchen is directedly adjacent to the classroom. During the visit this classroom had children who are one to five years old .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In a space were children who are one to five years old I observed five electrical sockets uncovered across the classroom. 10A NCAC 09 .0604(c) 1301 Center did not maintain a record of daily attendance. Attendance posted on the wall did not have documentation of attendance for May 17th or May 20th. In the classroom with children who are 3-5 years old the attendance documented was for May 1st-7th and May 21st-22nd. The staff member stated that she had not been keeping up with it. GS 110-91(9) 1421 Hazardous items, materials, and equipment such as archery equipment, hand and power tools, nails, chemicals, or propane stoves were not used under adult supervision. .2506(c) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility, I observed eighteen(18) preschool-age children resting in a classroom. The children range in age from one to five years old. There is one staff member present in the classroom. There are 5-children who are one year old. There are 2-children who are two years old. There are two children who are three years old, 7-children who are four years old and 2-children who are five years old. 10A NCAC 09 .2818 The above violations must be corrected immediately. A corrective action plan must be drafted, and a letter sent to my office stating when and how the violations were corrected. The letter should be received by my office no later than May 30, 2024. Submit the letter on your business letterhead, and please add your facility name, facility identification number and an electronic signature. Each item of non-compliance shall be addressed. If the letter is not received by my office by May 30, 2024 and/or if each of the items cited have not been addressed and corrected, a return visit may be conducted to ensure compliance with North Carolina Child Care requirements. Please be advised that non-compliance with child care requirements may negatively impact your license. There are times when repeat violations may result in an Administrative action, which may lead to civil penalty and/or the termination of the license. The staff were provided an opportunity to ask questions regarding childcare requirements. One staff member asked questions regarding access to Moodle trainings. TECHNICAL ASSISTANCE: 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. (b) For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS 10A NCAC 09 .2818 (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. 0-12Months- 1:5 Max group 10 1-2 years-1:6 Max group 12 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS-10A NCAC 09 .0604 (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC https://ncrlap.org/Resources/Training/Register/ https://ncchildcare.ncdhhs.gov/Provider If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1101 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2615 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 22 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:00 AM Time Out: 12:25 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to conduct routine monitoring for this Three Star License Facility. The permit was issued on April 4, 2023. The last Annual Compliance visit was conducted on November 2, 2023. Kaye Adkins, Supervisor, accompanied me on today's visit. Upon arrival to the facility, we were greeted by a staff member. Teresa Jones, owner, was present and periodically assisted us during the visit. We conducted a walkthrough of the facility. There are twenty-two preschool-age children present this date. Attendance was taken and observations made. Children were observed participating in, indoor free play, outdoor gross motor activities, and routines and having lunch. The last sanitation inspection was conducted on October 19, 2023 with an approved classification. During today's visit, a partial assessment of applicable Child Care Requirements was conducted. We monitored and observed permit, summary of laws and postings, supervision, staff/child ratio, staff training, and criminal background checks. The following violations were observed, cited and technical assistance was provided. Violation Number Comment Rule 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. Staff/child ratio for the youngest child as required. In a classroom with ten children who are two years old and older, only one staff member was available to care for the children. .0713(a)(1) 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. .0605(j) 721 All equipment and furnishings were not in good repair. A multi-colored "caterpillar tunnel was observed cracked and had a broken foot, exposing sharp edges. G.S. 110-91(6); .0601(b) 811 Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. The kitchen door was observed unlocked and the kitchen unattended while a pot was boiling on the stove top. .0604(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Electrical outlets were observed uncovered in two classrooms 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In a restroom use by children who are two, three and four years old, Clorox, Mr. Clean, disinfectant, Lysol Spray, and bucket of used mop water was observed in an unlocked restroom. .2820(b) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of orientation was not observed in a staff members file who cares for children. .1101(a) 1739 All records required were not available for review by a representative of the Division. Fire inspection not made available for review. .2318(1-8) 1756 Enhanced staff/child ratios and group sizes were not met. The program did not maintain this permit restriction. 10A NCAC 09 .2818 1842 Staff members and child care administrators who were counted in meeting the staff/child ratios concurrently performed food preparation or other duties that are not direct child care responsibilities. Administrator was responsible for cooking and counted in ratios in a classroom of children who are one year old. .0713(a)(8) 1864 Outdoor play equipment was not age and developmentally appropriate. Children who are one year old were observed playing a large play structure which was not age appropriate. .0605(a) 1873 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with existing staff who care for children ages 0-5 within 30 days of adopting the policy. This signed policy was not observed in the file of a volunteer who cares for children. .0608 (d) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Health questionnaires and other medical information was observed maintained in the personnel file. .0701(d) You were provided an opportunity to ask questions regarding Child Care Requirements. We discussed each of the violations cited this date. Repeated violations and six-point violations may result in administrative actions and impact the license. The above violations must be corrected immediately, and a compliance letter sent to my office by May 15, 2024. Please submit the letter on your facility letterhead, and include the name of your facility, your facility ID number, the date of compliance, and your electronic signature. If the compliance letter has not been received by my office by May 15, 2024, a return visit may be necessary to ensure compliance with child care requirements. More violations may be cited. TECHNICAL ASSISTANCE: 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (a) Child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements set forth in Rule .1101 of this. 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (b) (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. 10A NCAC 09 .2615 STAFF/CHILD RATIOS Each unit in a multi-unit child care center shall meet the following staff/child ratios and group sizes for children: 8) except as provided in Subparagraph (7) of this Paragraph, staff members and child care administrators who are counted in meeting the staff/child ratios as stated in this Rule shall not concurrently perform food preparation or other duties that are not direct child care responsibilities; 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (a) Outdoor play equipment shall be age and developmentally appropriate. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet. 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (a) Each child care center licensed to care for children up to five years of age shall develop and adopt policies to prevent shaken baby syndrome and abusive head trauma prior to licensure. The policy shall include the following: (1) How to recognize, respond to, and report the signs and symptoms of shaken baby syndrome and abusive head trauma. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (c) When not in use, electrical outlets and power strips located in space used by children shall have safety outlets or be covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. RESOURCES: https://nrckids.org/CFOC/Database https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/D/DCDEE_Rulebook.pdf AGENCY NEWS: Child care licensing rules and regulations are established to ensure a safe and healthy environment for children in child care. Therefore, it is important that you remain knowledgeable of all licensing requirements. It is always your responsibility to maintain compliance with all applicable laws and rules. The best way for you to ensure that you are meeting said requirements, is to periodically review the child care laws and rules. You can locate/access on the home page under the ‘Services’ tab. The DCDEE website is: https://ncchildcare.ncdhhs.gov. Please be advised that new child care rules went into effect in January 2024. Thank you for your assistance during today's visit . If I can be of further assistance, please do not hesitate to contact my office. You may reach me at anita.c.graham@dhhs.nc.gov or you may dial me at 336 894-0609. You may also contact my supervisor, Kay Atkins at kaye.atkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: 0124-233L Visit Date: 1/29/2024 Number Present: 26 Completed Date: 1/29/2024 Age: From 0 To 5 Total Minutes: 104 Time In: 09:11 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to investigate allegations of noncompliance with child care requirements. Upon arrival to the facility I was greeted by Teresa Jones, the administrator. I stated the purpose of my visit. Ms. Jones was working in a classroom today and was available only briefly for a walkthrough of the facility. ALLEGATION #1: There is a concern regarding safe sleep practices. OBSERVATION: I discussed the allegations with the administrator and reviewed safe sleep charts for the month of January. I reviewed the facility's safe sleep policy. I discussed the policy with the administrator. The policy states that the facility visually checks sleeping infants every fifteen minutes and more frequently for infants who are 2-4 months old. The sleep checks documented all the infants from 6 weeks to 12 months old were checked every 15 minutes. CONCLUSION: Based on observations of the sleep policy, sleep checks and statements from the staff, this allegation of violations of child care requirements is Substantiated. ALLEGATION #2: There are concerns regarding nutrition requirements. OBSERVATION: I reviewed the facility’s feeding schedules and observed at least one child did not have a feeding schedule in the classroom. I asked the staff for the feeding schedule. They both stated that they did not recall ever receiving a feeding schedule for the child and that it was probably given to the administrator and may be in the office. I asked the staff by what plan, were they feeding the child. They stated that the child’s actions would allow them to know when to feed them. I asked how often they fed the child; the response was approximately every two-three hours. I discussed this with the administrator and asked to see the child’s file. There was a feeding scheduled, signed by the parent in the child’s file. However, it was never posted in the classroom for staff to refer to, therefore, not adequately followed based on statements from the staff. CONCLUSION: Based on observations of the feeding schedules, and statements from the staff, this allegation of violations of child care requirements is Substantiated. A partial assessment of child care requirements was assessed this date. The following violations were observed cited and technical assistance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Feeding schedules for all infants was not posted in the classroom prior to or during the child's enrollment at the facility. Staff stated they had not received a feeding plan for the child and were feeding the a child based on the child's actions. 10A NCAC 09 .0902(a) 871 Center staff did not comply with the safe sleep policy. The facility's safe sleep policy stated they would check infants who are 2-4 months old, more frequently than the required 15 minute minimum. However, based on a review of safe sleep checks all the children were being checked at the minimum required time frame of every 15 minutes. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was a volunteer staff member working at the facility today. There was not a file available for Division Representative review. .0701(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility a staff member in the infant classroom Infant A was observed caring for nine children. A second teacher was in classroom space Infant B caring for two children. There were eleven children in the classroom. Before my departure I observed a another child, who was one year old added to the group. Making the total group size twelve. 10A NCAC 09 .2818 The above violations must be corrected immediately. A letter listing each violation item number, stating how it has been corrected, must be e-mailed to anita.c.graham@dhhs.nc.gov by February 12, 2024. Please include your facility name, ID number, and an electronic signature in your e-mail. If I do not receive your letter by February 12, 2024, a return visit to your program may be necessary to assure that the violations have been adequately corrected. Additional violations may be documented if each violation has not been corrected or addressed. You were provided an opportunity to ask questions regarding child care requirements. We discussed each of the violations cited this date. On the first day infants are enrolled, a feeding schedule signed by the parent/guardian must be placed in the child’s file as well as posted in the infant’s classroom. If the staff in that classroom has not received a feeding schedule on the eve or morning of the child’s first, they are responsible to ask for the feeding schedule and maintain it and obtain updated ones as the child develops. We discussed the sleep policy. The administrator must ensure that the staff are aware of the additional requirements for the sleep checks of infants who are 2-4 months old and cared for in your program. If your policy states you will check them more frequently than the required 15 minutes checks, then staff must adhere to the policy. You have stated that you are short staff. Please be advised that you have 120 days to replace staff with education levels which meet or exceed the education levels counted for the Rated License. If you have any further questions or concerns, please call me at 336-894-0609 or e-mail me at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: 0124-233L Visit Date: 1/29/2024 Number Present: 26 Completed Date: 1/29/2024 Age: From 0 To 5 Total Minutes: 104 Time In: 09:11 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to investigate allegations of noncompliance with child care requirements. Upon arrival to the facility I was greeted by Teresa Jones, the administrator. I stated the purpose of my visit. Ms. Jones was working in a classroom today and was available only briefly for a walkthrough of the facility. ALLEGATION #1: There is a concern regarding safe sleep practices. OBSERVATION: I discussed the allegations with the administrator and reviewed safe sleep charts for the month of January. I reviewed the facility's safe sleep policy. I discussed the policy with the administrator. The policy states that the facility visually checks sleeping infants every fifteen minutes and more frequently for infants who are 2-4 months old. The sleep checks documented all the infants from 6 weeks to 12 months old were checked every 15 minutes. CONCLUSION: Based on observations of the sleep policy, sleep checks and statements from the staff, this allegation of violations of child care requirements is Substantiated. ALLEGATION #2: There are concerns regarding nutrition requirements. OBSERVATION: I reviewed the facility’s feeding schedules and observed at least one child did not have a feeding schedule in the classroom. I asked the staff for the feeding schedule. They both stated that they did not recall ever receiving a feeding schedule for the child and that it was probably given to the administrator and may be in the office. I asked the staff by what plan, were they feeding the child. They stated that the child’s actions would allow them to know when to feed them. I asked how often they fed the child; the response was approximately every two-three hours. I discussed this with the administrator and asked to see the child’s file. There was a feeding scheduled, signed by the parent in the child’s file. However, it was never posted in the classroom for staff to refer to, therefore, not adequately followed based on statements from the staff. CONCLUSION: Based on observations of the feeding schedules, and statements from the staff, this allegation of violations of child care requirements is Substantiated. A partial assessment of child care requirements was assessed this date. The following violations were observed cited and technical assistance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Feeding schedules for all infants was not posted in the classroom prior to or during the child's enrollment at the facility. Staff stated they had not received a feeding plan for the child and were feeding the a child based on the child's actions. 10A NCAC 09 .0902(a) 871 Center staff did not comply with the safe sleep policy. The facility's safe sleep policy stated they would check infants who are 2-4 months old, more frequently than the required 15 minute minimum. However, based on a review of safe sleep checks all the children were being checked at the minimum required time frame of every 15 minutes. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was a volunteer staff member working at the facility today. There was not a file available for Division Representative review. .0701(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility a staff member in the infant classroom Infant A was observed caring for nine children. A second teacher was in classroom space Infant B caring for two children. There were eleven children in the classroom. Before my departure I observed a another child, who was one year old added to the group. Making the total group size twelve. 10A NCAC 09 .2818 The above violations must be corrected immediately. A letter listing each violation item number, stating how it has been corrected, must be e-mailed to anita.c.graham@dhhs.nc.gov by February 12, 2024. Please include your facility name, ID number, and an electronic signature in your e-mail. If I do not receive your letter by February 12, 2024, a return visit to your program may be necessary to assure that the violations have been adequately corrected. Additional violations may be documented if each violation has not been corrected or addressed. You were provided an opportunity to ask questions regarding child care requirements. We discussed each of the violations cited this date. On the first day infants are enrolled, a feeding schedule signed by the parent/guardian must be placed in the child’s file as well as posted in the infant’s classroom. If the staff in that classroom has not received a feeding schedule on the eve or morning of the child’s first, they are responsible to ask for the feeding schedule and maintain it and obtain updated ones as the child develops. We discussed the sleep policy. The administrator must ensure that the staff are aware of the additional requirements for the sleep checks of infants who are 2-4 months old and cared for in your program. If your policy states you will check them more frequently than the required 15 minutes checks, then staff must adhere to the policy. You have stated that you are short staff. Please be advised that you have 120 days to replace staff with education levels which meet or exceed the education levels counted for the Rated License. If you have any further questions or concerns, please call me at 336-894-0609 or e-mail me at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: 0124-233L Visit Date: 1/29/2024 Number Present: 26 Completed Date: 1/29/2024 Age: From 0 To 5 Total Minutes: 104 Time In: 09:11 AM Time Out: 10:55 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's unannounced visit has been to investigate allegations of noncompliance with child care requirements. Upon arrival to the facility I was greeted by Teresa Jones, the administrator. I stated the purpose of my visit. Ms. Jones was working in a classroom today and was available only briefly for a walkthrough of the facility. ALLEGATION #1: There is a concern regarding safe sleep practices. OBSERVATION: I discussed the allegations with the administrator and reviewed safe sleep charts for the month of January. I reviewed the facility's safe sleep policy. I discussed the policy with the administrator. The policy states that the facility visually checks sleeping infants every fifteen minutes and more frequently for infants who are 2-4 months old. The sleep checks documented all the infants from 6 weeks to 12 months old were checked every 15 minutes. CONCLUSION: Based on observations of the sleep policy, sleep checks and statements from the staff, this allegation of violations of child care requirements is Substantiated. ALLEGATION #2: There are concerns regarding nutrition requirements. OBSERVATION: I reviewed the facility’s feeding schedules and observed at least one child did not have a feeding schedule in the classroom. I asked the staff for the feeding schedule. They both stated that they did not recall ever receiving a feeding schedule for the child and that it was probably given to the administrator and may be in the office. I asked the staff by what plan, were they feeding the child. They stated that the child’s actions would allow them to know when to feed them. I asked how often they fed the child; the response was approximately every two-three hours. I discussed this with the administrator and asked to see the child’s file. There was a feeding scheduled, signed by the parent in the child’s file. However, it was never posted in the classroom for staff to refer to, therefore, not adequately followed based on statements from the staff. CONCLUSION: Based on observations of the feeding schedules, and statements from the staff, this allegation of violations of child care requirements is Substantiated. A partial assessment of child care requirements was assessed this date. The following violations were observed cited and technical assistance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Feeding schedules for all infants was not posted in the classroom prior to or during the child's enrollment at the facility. Staff stated they had not received a feeding plan for the child and were feeding the a child based on the child's actions. 10A NCAC 09 .0902(a) 871 Center staff did not comply with the safe sleep policy. The facility's safe sleep policy stated they would check infants who are 2-4 months old, more frequently than the required 15 minute minimum. However, based on a review of safe sleep checks all the children were being checked at the minimum required time frame of every 15 minutes. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was a volunteer staff member working at the facility today. There was not a file available for Division Representative review. .0701(a) 1756 Enhanced staff/child ratios and group sizes were not met. Upon my arrival to the facility a staff member in the infant classroom Infant A was observed caring for nine children. A second teacher was in classroom space Infant B caring for two children. There were eleven children in the classroom. Before my departure I observed a another child, who was one year old added to the group. Making the total group size twelve. 10A NCAC 09 .2818 The above violations must be corrected immediately. A letter listing each violation item number, stating how it has been corrected, must be e-mailed to anita.c.graham@dhhs.nc.gov by February 12, 2024. Please include your facility name, ID number, and an electronic signature in your e-mail. If I do not receive your letter by February 12, 2024, a return visit to your program may be necessary to assure that the violations have been adequately corrected. Additional violations may be documented if each violation has not been corrected or addressed. You were provided an opportunity to ask questions regarding child care requirements. We discussed each of the violations cited this date. On the first day infants are enrolled, a feeding schedule signed by the parent/guardian must be placed in the child’s file as well as posted in the infant’s classroom. If the staff in that classroom has not received a feeding schedule on the eve or morning of the child’s first, they are responsible to ask for the feeding schedule and maintain it and obtain updated ones as the child develops. We discussed the sleep policy. The administrator must ensure that the staff are aware of the additional requirements for the sleep checks of infants who are 2-4 months old and cared for in your program. If your policy states you will check them more frequently than the required 15 minutes checks, then staff must adhere to the policy. You have stated that you are short staff. Please be advised that you have 120 days to replace staff with education levels which meet or exceed the education levels counted for the Rated License. If you have any further questions or concerns, please call me at 336-894-0609 or e-mail me at anita.c.graham@dhhs.nc.gov. You may also contact my supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: CHILDREN'S COTTAGE LEARNING ACADEMY Facility ID: 01000661 Consultant: ANITA GRAHAM Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 24 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Today, I conducted an unannounced annual compliance follow-up visit to monitor for compliance with North Carolina ChildCare requirements. The last annual compliance visit was conducted October 24, 2023. During that visit, violations for staff/child ratio, safe sleep, and feeding schedules were cited. The facility operates with a Three (3) Star License, which was issued on April 4, 2023. Lori Rierson, Childcare Consultant accompanied me during today’s visit. We arrived at the center at 8:15am and found the facility locked and no lights were on. A parent, waiting in the parking lot, informed us that the families enrolled in this program were notified overnight that the facility would not open today until 9:00am. We departed the facility and returned at 9:30am. When we arrived at 9:30 am, we were greeted by a staff member. Ms. Jones, school administrator was present during today’s visit. We stated the stated the purpose of our visit. We conducted a walkthrough of the center unaccompanied. Children were observed participating in indoor free play, group activities and routine care. The last Fire Inspection was completed September 2, 2022, and was approved for daytime care only. The last Sanitation Inspection was conducted on October 19, 2023, and the program received a ‘Approved’ classification with twenty (20) demerits. A full assessment of childcare requirements was conducted this date. Including, but not limited to, the permit was posted, restrictions maintained, staff/child ratio, supervision, and general safety. I also monitored a sampling of children’s records, staff files and program files. The following violations were observed, cited and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed 9/7/22. 10A NCAC 09 .0304(a) 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of receipt was not on file for one child. GS 110-102 468 When three year old children and older were in care, the materials and equipment in the activity area was not in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities. The quantity of materials in the classroom used by four, five, and school age children were not sufficient for the children in care. .0510(d)(1) 470 Centers with a licensed capacity of less than 30 children did not have at least four activity areas available daily. There were not any designated activity areas in the room used by the four and five year olds and the school-age children. .0510(a)(2) 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. The quantity of materials in the classrooms for one and two-year old children was not sufficient. .0510(e)(3) 542 The written feeding plan was not modified as the child's needs changed. None of the feeding schedules for the enrolled children were updated as needs changed. 10 NCAC 09 .0902(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Nine diaper creams did not have written permission to administer from the parent. 10A NCAC 09 .0803(1)(a & b) 843 A drug or medicine was administered after its expiration date. Two diaper creams were expired in the room for infants. 10A NCAC 09 .0803(1)(d) 871 Center staff did not comply with the safe sleep policy. The temperature in the room for infants was 63 degrees. 10A NCAC 09 .0606(a) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. Documentation was not available for visually checking infants every fifteen minutes for any of the children enrolled. This is a repeat violation from 10/24/23. .0606(g) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Three staff members did not have the form on file. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Three staff members did not complete the training within 90 days of hire. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Three new staff members had not completed requirements for the first two weeks of employment. .1101(a)(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation of review was not on file for one child. 10A NCAC 09 .0514(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. The file for one staff member did not contain a staff development plan. 10A NCAC 09 .0514(f) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical statement was not on file for two children. GS110-91(1) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three new staff did not have documentation on file for review of the center's policy. .0608(d)(1-4) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The medical and TB for one staff member were received after employment began. The medical for one staff member was not on file. The medical information was not located in a seperate file for any of the staff members. .0701(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff members completed the training after 90 days of hire. .1102(g) 1898 Staff did not complete the health and safety training within one year of employment. T. Jones did not complete the trainings within one year of employment. They were due by 10/3/23. .1102(a) 9995 A violation was found for which there is no item number. A rescue inhaler was not on site for one child that had a medical action plan. The violations documented above must be corrected immediately. A signed and dated letter of compliance must be received on or before November 12, 2023. The letter must include the Facility Name and ID number, listing each of the violation numbers, and how each violation was corrected. All items must be included, on the corrective action letter. If each violation is not addressed, it may be necessary to conduct another visit to ensure compliance. Other violations may be cited if observed. You were provided an opportunity to ask questions regarding interpretation and implementation of all childcare requirements. We discussed each violation cited this date. Technical Assistance: The temperature in the room for infants must be between 68 and 75 degrees. Infants cannot be present if the temperature falls below 68 degrees. Review all new staff hire dates to ensure that each staff has received Orientation within the first two weeks of hire and within six weeks of hire. There are three staff members who must complete Recognizing and Responding to Suspicion of Child Maltreatment training and CPR/First Aid training by January 2024. At least annually, all staff must complete the required number of on-going training hours based on each one’s education and experience. Remember, Health and Safety trainings must be completed within one year of hire and may be counted as on-going training. Classrooms with children under three must a maintain a sufficient quantity of materials to allow all children to use them at some time during the day and to allow for a range of choices. The first entrance gate leading to the fenced playground area is damaged and needs repair. The children do not have direct access to this gate as it is part of the through-way leading to the play area. AGENCY NEWS AND UPDATES: Please refer to the Division of Child Development and Early Education website, http://ncchildcare.ncdhhs.gov for additional information regarding: To stay up to date on what’s new with the DCDEE, please visit our website, at https://ncchildcare.ncdhhs.gov. Check out the ‘What’s New’ tab you will also be able to access information on Child Care Commission meetings. This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Equivalency Exam: With the NCID assigned user name and password, you may access all Moodle trainings. Staff may also access the Credentials Equivalency Exam. https://ncchildcare.ncdhhs.gov/Whats-New/north-carolina-early-childhood-equivalency-exam-now-available. The North Carolina Early Childhood Equivalency Exam is a new pathway option intended for experienced child care professionals. Applicants who achieve a score of 80% or higher on the NC Early Childhood Equivalency Exam earn the new North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to a North Carolina Early Childhood Credential. Please note there will be no professional development hours, contact hours or college credit given for attempting or passing the NC Early Childhood Equivalency Exam. Additionally, this exam does not take place of and is not equivalent to EDU 119. The U.S. Food and Drug Administration (FDA) has issued an alert. FDA advises parents and caregivers not to buy or feed WanaBana Apple Cinnamon Fruit Puree Pouches to toddlers and young children because of elevated lead levels. More information is forthcoming and will be shared in the Raising North Carolina newsletter. If you have questions or need assistance, I can be reached at 336-894-0609. You may also contact our supervisor, Kaye Adkins at kaye.adkins@dhhs.nc.gov. Thank you for your assistance during today’s visit. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times