Playmates Child Care AND DEV Center OF Rosewood

10A NCAC 09 .0508 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 68 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 105 Time In: 10:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by director Hailey Lynn. A checklist was used to note the requirements I monitored today. Executive Director, Angie Rollins, arrived a short time later. I was accompanied by Ms. Rollins as we began a general walk-through of the indoor and outdoor areas, which consisted of four (4) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a four-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 6, 2025, and received a ‘Superior’ classification with 7 demerits. The last fire inspection was completed on May 21, 2025. The last documented fire drill was conducted on February 17, 2026, the last documented lockdown drill was completed on January 15, 2026, and the last documented playground inspection was completed on February 17, 2026. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs and program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not post for the classroom designated for school age children. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom designated for school age children. GS 110-91(12); .0508(a) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by March 17, 2026. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18-month compliance history for this facility was 93%. During today’s visit Ms. Lynn stated that there were four (4) school age children enrolled in the program. The school age children did not have a current lesson plan or schedule. Please ensure that this age group has the required program documents. I observed only one (1) daily schedule was posted on the parent board in the classroom used for preschool and school age children. Rule 10A NCAC 09 .0508 (a) states that all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. During today’s visit, we discussed that the classrooms designated for infants and toddlers that are divided are individual classrooms. If the other classroom is closed children should not be on the other side of the classroom without a teacher. That would have the classroom in supervision or a staff/ child ratio violation. Ms. Rollins stated that the facility would like to do the rated license assessment in September 2026. The facility is choosing classroom and instructional quality Pathway. At this time the facility does not have any question about the Quality Rating improvement System. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. You can also contact Licensing Supervisor, Teraesa Leak at 919-971-7765 or by email at Teraesa.Leak@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 3/3/2026 Number Present: 68 Completed Date: 3/3/2026 Age: From 0 To 8 Total Minutes: 105 Time In: 10:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by director Hailey Lynn. A checklist was used to note the requirements I monitored today. Executive Director, Angie Rollins, arrived a short time later. I was accompanied by Ms. Rollins as we began a general walk-through of the indoor and outdoor areas, which consisted of four (4) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a four-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 6, 2025, and received a ‘Superior’ classification with 7 demerits. The last fire inspection was completed on May 21, 2025. The last documented fire drill was conducted on February 17, 2026, the last documented lockdown drill was completed on January 15, 2026, and the last documented playground inspection was completed on February 17, 2026. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs and program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A current schedule was not post for the classroom designated for school age children. GS 110-91(12);.0508(a) 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted for the classroom designated for school age children. GS 110-91(12); .0508(a) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by March 17, 2026. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18-month compliance history for this facility was 93%. During today’s visit Ms. Lynn stated that there were four (4) school age children enrolled in the program. The school age children did not have a current lesson plan or schedule. Please ensure that this age group has the required program documents. I observed only one (1) daily schedule was posted on the parent board in the classroom used for preschool and school age children. Rule 10A NCAC 09 .0508 (a) states that all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. During today’s visit, we discussed that the classrooms designated for infants and toddlers that are divided are individual classrooms. If the other classroom is closed children should not be on the other side of the classroom without a teacher. That would have the classroom in supervision or a staff/ child ratio violation. Ms. Rollins stated that the facility would like to do the rated license assessment in September 2026. The facility is choosing classroom and instructional quality Pathway. At this time the facility does not have any question about the Quality Rating improvement System. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. You can also contact Licensing Supervisor, Teraesa Leak at 919-971-7765 or by email at Teraesa.Leak@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 66 Completed Date: 9/23/2025 Age: From 0 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by director Haley Lynn. A checklist was used to note the requirements I monitored today. I was accompanied by Ms. Lynn as I completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during free choice activities and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 8, 2024, and received a ‘Superior’ classification with 8 demerits. The last fire inspection was completed on May 21, 2025. The last documented fire drill was conducted on August 26, 2025, the last documented lockdown drill was completed on July 30, 2025, and the last documented playground inspection was completed on August 21, 2025. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. Two children appeared to be wearing soiled diapers. 10A NCAC 09 .0806(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets were uncovered in the classroom designated for three year old children. 10A NCAC 09 .0604(c) 9995 A violation was found for which there is no item number. Toys, furniture, cribs, or other items accessible to children shall be free of peeling, flaking, or chalking paint. The wall in the classroom designated for preschool children had chipping paint accessible to children.15A NCAC 18A .2822(c) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 7, 2025. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 89%. Technical assistance/ Consultation: During today’s visit, I observed a caregiver coming outside for outdoor play from the classroom with six (6) two-year-old children present. Two (2) children were observed having sagging diapers that appeared to look soiled. As a reminder, diapers shall be changed whenever they become soiled or wet and not on a shift basis. As a reminder, the facility’s sanitation inspection will be due November 8, 2025. Please contact environmental health to schedule your sanitation inspection and email the report to me within one week of the inspection. During today’s visit we discussed the QRIS Modernization Pathways. Ms. Lynn stated that she was not sure which pathway was the right fit for the facility. As a reminder, visit the division website and go under the what’s new tab. Click on QRIS Modernization. There you will see dates for the webinars that are scheduled with the link. We understand that you may have questions as you consider this information. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov. On October 7, 2025 at 10am a in person meeting will be held at Johnston Health Medical Mall Room 1404 514 N Brightleaf Blvd. Smithfield, NC 27577to discuss the transition timeline for the Pathway to the Stars. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0806 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 9/23/2025 Number Present: 66 Completed Date: 9/23/2025 Age: From 0 To 4 Total Minutes: 120 Time In: 09:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by director Haley Lynn. A checklist was used to note the requirements I monitored today. I was accompanied by Ms. Lynn as I completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during free choice activities and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 8, 2024, and received a ‘Superior’ classification with 8 demerits. The last fire inspection was completed on May 21, 2025. The last documented fire drill was conducted on August 26, 2025, the last documented lockdown drill was completed on July 30, 2025, and the last documented playground inspection was completed on August 21, 2025. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 401 Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. Two children appeared to be wearing soiled diapers. 10A NCAC 09 .0806(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets were uncovered in the classroom designated for three year old children. 10A NCAC 09 .0604(c) 9995 A violation was found for which there is no item number. Toys, furniture, cribs, or other items accessible to children shall be free of peeling, flaking, or chalking paint. The wall in the classroom designated for preschool children had chipping paint accessible to children.15A NCAC 18A .2822(c) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 7, 2025. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 89%. Technical assistance/ Consultation: During today’s visit, I observed a caregiver coming outside for outdoor play from the classroom with six (6) two-year-old children present. Two (2) children were observed having sagging diapers that appeared to look soiled. As a reminder, diapers shall be changed whenever they become soiled or wet and not on a shift basis. As a reminder, the facility’s sanitation inspection will be due November 8, 2025. Please contact environmental health to schedule your sanitation inspection and email the report to me within one week of the inspection. During today’s visit we discussed the QRIS Modernization Pathways. Ms. Lynn stated that she was not sure which pathway was the right fit for the facility. As a reminder, visit the division website and go under the what’s new tab. Click on QRIS Modernization. There you will see dates for the webinars that are scheduled with the link. We understand that you may have questions as you consider this information. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov. On October 7, 2025 at 10am a in person meeting will be held at Johnston Health Medical Mall Room 1404 514 N Brightleaf Blvd. Smithfield, NC 27577to discuss the transition timeline for the Pathway to the Stars. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 70 Completed Date: 10/1/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by Darlene Branson. A checklist was used to note the requirements I monitored today. I was accompanied by Ms. Branson as I completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during free choice activities and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 14, 2023, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on May 8, 2024. The last documented fire drill was conducted on September 27, 2024, the last documented lockdown drill was completed on July 5, 2024, and the last documented playground inspection was completed on September 23, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A feeding plan was not provided for a newly enrolled child. 10A NCAC 09 .0902(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper cream and sunscreen was not discarded or return to parent after the course of treatment was completed. .0803(12) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in the classroom designated older infants. .0606(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One(1)employee hired 8/27/24 did not complete first two weeks of six clock hours of training. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee files did not include an annual staff evaluation. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two(2) employees did not complete Recognizing and Responding to maltreatment .1102(g) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 15, 2024. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 82%. Technical assistance/ Consultation: During today’s visit, a violation was cited due to a new enrolled infant not having a feeding plan. Please ensure that all infants and one year old children up to 15 months have a feeding plan. This plan allows staff and guardians to discuss what and when to feed infants. A feeding plan promote healthy growth and development for infants and toddlers. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded Although a violation was not cited, I discussed with the Ms. Branson the importance of outdoor play. As a reminder, children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day. As a reminder, the facility’s sanitation inspection will become due November 14, 2024. Please contact environmental health to schedule your sanitation inspection and email the report to me within one week of the inspection. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 70 Completed Date: 10/1/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by Darlene Branson. A checklist was used to note the requirements I monitored today. I was accompanied by Ms. Branson as I completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during free choice activities and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 14, 2023, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on May 8, 2024. The last documented fire drill was conducted on September 27, 2024, the last documented lockdown drill was completed on July 5, 2024, and the last documented playground inspection was completed on September 23, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A feeding plan was not provided for a newly enrolled child. 10A NCAC 09 .0902(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper cream and sunscreen was not discarded or return to parent after the course of treatment was completed. .0803(12) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in the classroom designated older infants. .0606(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One(1)employee hired 8/27/24 did not complete first two weeks of six clock hours of training. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee files did not include an annual staff evaluation. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two(2) employees did not complete Recognizing and Responding to maltreatment .1102(g) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 15, 2024. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 82%. Technical assistance/ Consultation: During today’s visit, a violation was cited due to a new enrolled infant not having a feeding plan. Please ensure that all infants and one year old children up to 15 months have a feeding plan. This plan allows staff and guardians to discuss what and when to feed infants. A feeding plan promote healthy growth and development for infants and toddlers. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded Although a violation was not cited, I discussed with the Ms. Branson the importance of outdoor play. As a reminder, children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day. As a reminder, the facility’s sanitation inspection will become due November 14, 2024. Please contact environmental health to schedule your sanitation inspection and email the report to me within one week of the inspection. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-90 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/1/2024 Number Present: 70 Completed Date: 10/1/2024 Age: From 0 To 5 Total Minutes: 120 Time In: 10:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by Darlene Branson. A checklist was used to note the requirements I monitored today. I was accompanied by Ms. Branson as I completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during free choice activities and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 14, 2023, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on May 8, 2024. The last documented fire drill was conducted on September 27, 2024, the last documented lockdown drill was completed on July 5, 2024, and the last documented playground inspection was completed on September 23, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) A feeding plan was not provided for a newly enrolled child. 10A NCAC 09 .0902(a) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Diaper cream and sunscreen was not discarded or return to parent after the course of treatment was completed. .0803(12) 892 The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The safe sleep policy was not posted in the classroom designated older infants. .0606(b) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One(1)employee hired 8/27/24 did not complete first two weeks of six clock hours of training. .1101(a)(b) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two (2) employee files did not include an annual staff evaluation. 10A NCAC 09 .0514(f) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two(2) employees did not complete Recognizing and Responding to maltreatment .1102(g) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 15, 2024. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 82%. Technical assistance/ Consultation: During today’s visit, a violation was cited due to a new enrolled infant not having a feeding plan. Please ensure that all infants and one year old children up to 15 months have a feeding plan. This plan allows staff and guardians to discuss what and when to feed infants. A feeding plan promote healthy growth and development for infants and toddlers. All medications, including topical ointment, require authorization to administer medication form. The forms must be completed in their entirety, including the full name of the child, dates the medication is to be administered, dosage, frequency and parent’s signature and date. Authorization forms are good for a period of twelve (12) months, so please be sure to include the expiration date. Any medication remaining after the course of treatment is completed, after authorization is withdrawn or after authorization has expired must be returned to the child’s parents. Any medication the parent fails to retrieve within 72 hours of completion of treatment, or withdrawal of authorization, shall be discarded Although a violation was not cited, I discussed with the Ms. Branson the importance of outdoor play. As a reminder, children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day. As a reminder, the facility’s sanitation inspection will become due November 14, 2024. Please contact environmental health to schedule your sanitation inspection and email the report to me within one week of the inspection. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 80 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 74 Time In: 10:16 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by the director, D. Branson. I was accompanied by Ms. Branson as we completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 14, 2023, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 24, 2023. The last documented fire drill was conducted on April 29, 2024, the last documented lockdown drill was completed on April 12, 2024, and the last documented playground inspection was completed on April 23, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs and program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 105 Center has not passed the required building inspection. A new building inspection was not received after renovations were made. .0304(c);GS 110-91(4) 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility's does not have a current completed fire inspection for the year. 10A NCAC 09 .0304(a) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. The authorization for diaper cream did not have parent's signature, or the specific amount to apply. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Grocery bags and ziploc bags were stored in cubbies accessible to two year old children. .0604(q) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by May 14, 2024. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 91%. Technical assistance/ Consultation: During today’s visit violations were cited regarding administering medications. Giving medicines is a serious responsibility. It requires caregivers to have knowledge and skills. All caregivers and families must understand what is required of them to ensure that children are safe. Medicines can be serious to the health and wellness of children. They can also be dangerous. Having a policy on the safe administration of medication protects your program. Please review childcare rule 10A NCAC 09 .0803 regarding administering medication in a child care center. During today’s visit I observed that renovations have been made at the facility. The entry door in Space 1 was removed, and an additional entrance was added to the left side. The storage closet in Space 2 was removed. During today’s visit I asked Ms. Branson and Ms. Rollins, executive director, for the updated building inspection. Ms. Rollin stated that the maintenance guy handled the building inspection and would send me a copy. Ms. Branson asked me to measure Space 2 to determine if additional classroom can be added to the space. I told Ms. Branson a return courtesy visit will be conducted on May 9, 2024, at 11:30 am. Your fire inspection expired on 04/23/2024. You stated that the fire inspector cited a violation that needs to be corrected. Once your inspection has been received, you will need to email it to me within one week of the inspection. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 80 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 74 Time In: 10:16 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by the director, D. Branson. I was accompanied by Ms. Branson as we completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 14, 2023, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 24, 2023. The last documented fire drill was conducted on April 29, 2024, the last documented lockdown drill was completed on April 12, 2024, and the last documented playground inspection was completed on April 23, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs and program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 105 Center has not passed the required building inspection. A new building inspection was not received after renovations were made. .0304(c);GS 110-91(4) 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility's does not have a current completed fire inspection for the year. 10A NCAC 09 .0304(a) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. The authorization for diaper cream did not have parent's signature, or the specific amount to apply. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Grocery bags and ziploc bags were stored in cubbies accessible to two year old children. .0604(q) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by May 14, 2024. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 91%. Technical assistance/ Consultation: During today’s visit violations were cited regarding administering medications. Giving medicines is a serious responsibility. It requires caregivers to have knowledge and skills. All caregivers and families must understand what is required of them to ensure that children are safe. Medicines can be serious to the health and wellness of children. They can also be dangerous. Having a policy on the safe administration of medication protects your program. Please review childcare rule 10A NCAC 09 .0803 regarding administering medication in a child care center. During today’s visit I observed that renovations have been made at the facility. The entry door in Space 1 was removed, and an additional entrance was added to the left side. The storage closet in Space 2 was removed. During today’s visit I asked Ms. Branson and Ms. Rollins, executive director, for the updated building inspection. Ms. Rollin stated that the maintenance guy handled the building inspection and would send me a copy. Ms. Branson asked me to measure Space 2 to determine if additional classroom can be added to the space. I told Ms. Branson a return courtesy visit will be conducted on May 9, 2024, at 11:30 am. Your fire inspection expired on 04/23/2024. You stated that the fire inspector cited a violation that needs to be corrected. Once your inspection has been received, you will need to email it to me within one week of the inspection. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 4/30/2024 Number Present: 80 Completed Date: 4/30/2024 Age: From 0 To 5 Total Minutes: 74 Time In: 10:16 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by the director, D. Branson. I was accompanied by Ms. Branson as we completed a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 14, 2023, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 24, 2023. The last documented fire drill was conducted on April 29, 2024, the last documented lockdown drill was completed on April 12, 2024, and the last documented playground inspection was completed on April 23, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs and program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 105 Center has not passed the required building inspection. A new building inspection was not received after renovations were made. .0304(c);GS 110-91(4) 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility's does not have a current completed fire inspection for the year. 10A NCAC 09 .0304(a) 851 When medication was administered, documentation was not completed or maintained for 6 months and/or the documentation did not include the required information. The authorization for diaper cream did not have parent's signature, or the specific amount to apply. .0803(13)(a-e); .2318(3) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Grocery bags and ziploc bags were stored in cubbies accessible to two year old children. .0604(q) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by May 14, 2024. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 91%. Technical assistance/ Consultation: During today’s visit violations were cited regarding administering medications. Giving medicines is a serious responsibility. It requires caregivers to have knowledge and skills. All caregivers and families must understand what is required of them to ensure that children are safe. Medicines can be serious to the health and wellness of children. They can also be dangerous. Having a policy on the safe administration of medication protects your program. Please review childcare rule 10A NCAC 09 .0803 regarding administering medication in a child care center. During today’s visit I observed that renovations have been made at the facility. The entry door in Space 1 was removed, and an additional entrance was added to the left side. The storage closet in Space 2 was removed. During today’s visit I asked Ms. Branson and Ms. Rollins, executive director, for the updated building inspection. Ms. Rollin stated that the maintenance guy handled the building inspection and would send me a copy. Ms. Branson asked me to measure Space 2 to determine if additional classroom can be added to the space. I told Ms. Branson a return courtesy visit will be conducted on May 9, 2024, at 11:30 am. Your fire inspection expired on 04/23/2024. You stated that the fire inspector cited a violation that needs to be corrected. Once your inspection has been received, you will need to email it to me within one week of the inspection. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: 0224-034L Visit Date: 2/8/2024 Number Present: 75 Completed Date: 2/8/2024 Age: From 0 To 5 Total Minutes: 90 Time In: 09:30 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint received by the Division of Child Development and Early Education (DCDEE) on February 2, 2024. Upon my arrival, I was greeted by the executive director, A. Rollins, and director, D. Branson. Limited monitoring of the child care requirements occurred during today’s visit. The license was posted. I was accompanied by Ms. Branson as I completed a general walk-through of the indoor environment. I monitored staff/child ratios, adequate/approved space, supervision, and interaction with children. A total of seventy five children (75) were present. Allegation: There is a concern that children were not adequately supervised. During today’s visit, I discussed the allegations with Ms. Branson and Ms. Rollins. Each was given the opportunity to share their perspectives surrounding the allegation.Ms. Rollins stated that she received a phone call from a parent stating that she has a picture of a caregiver sleeping while in a classroom. Ms. Rollins asked the parent to send her a copy of the picture. After reviewing the photo Ms. Rollins spoke to Ms. Branson about what happened. Ms. Rollins and Ms. Branson met with the caregiver the next day. The caregiver stated that her head and stomach were hurting. The caregiver told the other caregiver in the classroom that she was going to close her eyes for a minute. Ms. Branson stated that she was not at the facility at the time this incident occurred. She stated that the assistant director H. Lynn called her the day of the incident. Ms. Lynn said that a staff member wasn’t feeling well, and she was trying to figure out how to get her out of the classroom. The administrative team documented the incident and removed the caregiver out of the classroom and changed her position to floater. They discussed with the caregiver the importance of supervision and reviewed childcare licensing rules and regulations. Ms. Rollins made a self-report to the Division of Child Development and Early Education. Ms. Branson stated that all caregivers will be required to take the supervision training provided by Wayne County Partnership for Children. Based on my observations and statements made by the staff, the allegation regarding children were not being adequately supervised is SUBSTANTIATED The following violations were cited during today's visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A teacher appeared sleeping in a photo while caring for children. .1801(a)(1-5) Failure to comply with the Child Care Requirements puts children’s health and safety at risk. As a result of the supervision violation, a return visit will be made within two (2) weeks to ensure that compliance has been maintained. In addition to a return visit, in order to comply with the NC Laws and Rules, a compliance letter must be submitted to me by February 22, 2024. The compliance letter must address each violation, explain how it has been corrected, and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Technical Assistance/ Consultation: Please refer to child care rule 10A NCAC 09 .1801(a) (1-5). Children should be adequately supervised at all times in child care centers. If a caregiver complains of not feeling well the staff member should be relieved by another caregiver until the staff feels well enough to care for children. Thank you for your time today. Please contact me at tameka.b.johnson@dhhs.nc.gov or by phone at 252-326-1867 with any questions or if I can provide additional assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 82 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 130 Time In: 09:30 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by the assistant director H. Lynn. The director, D. Branson, arrived a short time later. A checklist was used to note the requirements I monitored today. I was accompanied by as we began a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play, free choice activities, and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 15, 2022, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 24, 2023. The last documented fire drill was conducted on September 26, 2023, the last documented lockdown drill was completed on April 24, 2023, and the last documented playground inspection was completed on September 7, 2023. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space 3A there were not sufficient amount of materials for the five children ages 12 months and under. .0510(e)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet did not have a cover in classroom designated for toddlers. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper cream was stored in a cubby accessible to children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Sunscreen and bug repellent was not returned after the completion of treatment or withdrawal of authorization. .0803(12) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not review the EMC plan annually (GB, CB). 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One Staff member did not have a HQ completed annually (GB). .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two staff did not review the EPR plan annually (GB, CB) .0607(e) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 31, 2023. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 85%. Technical assistance/ Consultation: During today’s visit a violation was cited due to diaper cream being stored in a cubby. As a reminder, non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use but are not required to be in locked storage. As a reminder, the facility’s annual sanitation inspection will become due November 15, 2023. Please contact Environmental Health to request an inspection be completed. Once your inspection has been received, you will need to email it to me within one week. During today's visit, I observed in space 3A the classroom designated for infants two books one stuff animal and a few fine motor toys on the floor for the children to engage with. As a reminder, space 3A should have adequate materials for children. Please refer to Child care rule 10A NCAC 09 .0510 (e) regarding activity areas. Although a violation was not cited. During today’s visit, I observed open snacks in cubbies that children brought from home. To keep pest from becoming a problem, food that is brought from home should be stored in a sealed containers and labeled. The food should be stored in the kitchen or cabinet space. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 82 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 130 Time In: 09:30 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by the assistant director H. Lynn. The director, D. Branson, arrived a short time later. A checklist was used to note the requirements I monitored today. I was accompanied by as we began a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play, free choice activities, and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 15, 2022, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 24, 2023. The last documented fire drill was conducted on September 26, 2023, the last documented lockdown drill was completed on April 24, 2023, and the last documented playground inspection was completed on September 7, 2023. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space 3A there were not sufficient amount of materials for the five children ages 12 months and under. .0510(e)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet did not have a cover in classroom designated for toddlers. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper cream was stored in a cubby accessible to children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Sunscreen and bug repellent was not returned after the completion of treatment or withdrawal of authorization. .0803(12) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not review the EMC plan annually (GB, CB). 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One Staff member did not have a HQ completed annually (GB). .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two staff did not review the EPR plan annually (GB, CB) .0607(e) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 31, 2023. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 85%. Technical assistance/ Consultation: During today’s visit a violation was cited due to diaper cream being stored in a cubby. As a reminder, non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use but are not required to be in locked storage. As a reminder, the facility’s annual sanitation inspection will become due November 15, 2023. Please contact Environmental Health to request an inspection be completed. Once your inspection has been received, you will need to email it to me within one week. During today's visit, I observed in space 3A the classroom designated for infants two books one stuff animal and a few fine motor toys on the floor for the children to engage with. As a reminder, space 3A should have adequate materials for children. Please refer to Child care rule 10A NCAC 09 .0510 (e) regarding activity areas. Although a violation was not cited. During today’s visit, I observed open snacks in cubbies that children brought from home. To keep pest from becoming a problem, food that is brought from home should be stored in a sealed containers and labeled. The food should be stored in the kitchen or cabinet space. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: PLAYMATES CHILD CARE AND DEV CENTER OF ROSEWOOD Facility ID: 96000623 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/17/2023 Number Present: 82 Completed Date: 10/17/2023 Age: From 0 To 5 Total Minutes: 130 Time In: 09:30 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by the assistant director H. Lynn. The director, D. Branson, arrived a short time later. A checklist was used to note the requirements I monitored today. I was accompanied by as we began a general walk-through of the indoor and outdoor areas, which consisted of six (6) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play, free choice activities, and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a three-star rated license issued May 25, 2022. ** Annual Inspections: The last sanitation inspection was completed November 15, 2022, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 24, 2023. The last documented fire drill was conducted on September 26, 2023, the last documented lockdown drill was completed on April 24, 2023, and the last documented playground inspection was completed on September 7, 2023. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 488 For children under three years of age, materials were not offered in sufficient quantity to allow all children to use them at some time during the day and to allow for a range of choices. In space 3A there were not sufficient amount of materials for the five children ages 12 months and under. .0510(e)(3) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet did not have a cover in classroom designated for toddlers. 10A NCAC 09 .0604(c) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. Diaper cream was stored in a cubby accessible to children. 15A NCAC 18A .2820(d) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. Sunscreen and bug repellent was not returned after the completion of treatment or withdrawal of authorization. .0803(12) 862 The EMC plan was not reviewed with all staff annually and whenever the plan was revised. Two staff did not review the EMC plan annually (GB, CB). 10A NCAC 09 .0802(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One Staff member did not have a HQ completed annually (GB). .0701(a) 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. Two staff did not review the EPR plan annually (GB, CB) .0607(e) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 31, 2023. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 85%. Technical assistance/ Consultation: During today’s visit a violation was cited due to diaper cream being stored in a cubby. As a reminder, non-prescription diaper creams and sunscreen shall be kept inaccessible to children when not in use but are not required to be in locked storage. As a reminder, the facility’s annual sanitation inspection will become due November 15, 2023. Please contact Environmental Health to request an inspection be completed. Once your inspection has been received, you will need to email it to me within one week. During today's visit, I observed in space 3A the classroom designated for infants two books one stuff animal and a few fine motor toys on the floor for the children to engage with. As a reminder, space 3A should have adequate materials for children. Please refer to Child care rule 10A NCAC 09 .0510 (e) regarding activity areas. Although a violation was not cited. During today’s visit, I observed open snacks in cubbies that children brought from home. To keep pest from becoming a problem, food that is brought from home should be stored in a sealed containers and labeled. The food should be stored in the kitchen or cabinet space. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times