Kindercare Learning Centers LLC

GS 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9655067 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 6/3/2026 Number Present: 68 Completed Date: 6/3/2026 Age: From 0 To 5 Total Minutes: 90 Time In: 10:00 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival I was greeted by the cook, A. Forte. Ms. Forte stated that the director was out, and she would be back shortly. A checklist was used to note the requirements monitored today. I was unaccompanied as I completed a general walkthrough of the indoor environment which consisted of eight (8) classrooms, kitchen and the outdoor environment. The children were observed during outdoor play, teacher directed activities and completing routine care task. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on July 15, 2024. ** Annual Inspections: The last sanitation inspection was completed September 3, 2025, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 15, 2026. The last documented fire drill was conducted on May 5, 2026, the last documented lockdown drill was completed on March 16, 2026, and the last documented playground inspection was completed on June 1, 2026. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep checks. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. During today's visit the classroom for infants did not have a current lesson plan posted. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff did not complete first aid training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff did not complete CPR. .1102(d) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by June 17, 2026. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Technical Assistance/ Consultation: During today’s visit, staff and training worksheet were not complete. Please submit your staff and training worksheet to me by close of business on June 3, 2026, signed and completed. Staff and training worksheets need to be completed annually. Completing and reviewing this document will help you identify due dates and prevent violations. Keeping it updated will let you see at a glance when items are due. A good rule of thumb is to update the worksheet quarterly or when staff changes or change positions. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. You can also contact Licensing Supervisor, Teraesa Leak at 919-971-7765 or by email at Teraesa.Leak@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9655067 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 6/25/2025 Number Present: 70 Completed Date: 6/25/2025 Age: From 0 To 5 Total Minutes: 150 Time In: 10:50 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival I was greeted by the assistant director T. Cotton and Geraldine Spruill. A checklist was used to note the requirements monitored today. I was unaccompanied as I completed a general walkthrough of the indoor environment which consisted of eight (8) classrooms, kitchen and the outdoor environment. The children were observed during lunch, preparing for naptime and completing routine care task. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on July 15, 2024. ** Annual Inspections: The last sanitation inspection was completed August 13, 2024, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on April 10, 2025. The last documented fire drill was conducted on June 3, 2025, the last documented lockdown drill was completed on March 5, 2025, and the last documented playground inspection was completed on June 3, 2025. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance, and safe sleep checks. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A tube of Aquaphor was expired 4/2025 .0803(12) 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Two employee's Lakesha Parker and Aletha Leftdwrige had expired qualification letters. G.S. 110-90.2(b) & .2703(n)&(o) To comply with the NC Laws and Rules any violations cited today must be corrected immediately. A compliance letter must be sent to me by July 9, 2025. The letter must address each violation and explain how it has been corrected and how it will be maintained in the future, If the letter is not received by the date listed a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov ad include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18- month compliance history for this facility was 98%. Technical Assistance/ Consultation: The qualification letter for Lakiesha Parker and Aletha Leftdwrige, lead teachers, expired on May 12, 2025, and May 15, 2025. I stated to the Ms. Spruill that Ms. Parker and Ms. Leftdwrige have fifteen (15) days from today’s visit to submit the necessary documents to obtain a new qualification letter. If no letter has been obtained by July 16, 2025, Ms. Parker and Ms. Leftdwrige may not return until such time that a new qualification letter is submitted. As a reminder, criminal background check qualification letters are valid for five years from the date of issuance. Child care providers may apply for the 5-year renewal six (6) months prior to the expiration. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: KINDERCARE LEARNING CENTERS LLC Facility ID: 9655067 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 68 Completed Date: 8/7/2024 Age: From 0 To 5 Total Minutes: 110 Time In: 09:55 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your routine unannounced visit. Teraesa Leak, Licensing Supervisor accompanied me on today’s visit. Upon our arrival we were greeted by the director G. Spruill and assistant director T. Cotton. We were accompanied by Ms. Spruill as we completed a general walkthrough of the indoor environment which consisted of eight (8) classrooms, and kitchen. The children were observed during eating lunch, preparing for naptime and completing routine care task. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a four-star license issued on September 10, 2021. ** Annual Inspections: The last sanitation inspection was completed August 29, 2023, and received a ‘Superior’ classification with 6 demerits. The last fire inspection was completed on April 17, 2024. The last documented fire drill was conducted on August 1, 2023, the last documented lockdown drill was completed on May 23, 2023, and the last documented playground inspection was completed on August 1, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs, program records and a review of new administrator file. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) Feeding schedule was not provided for one toddler age 12 months. 10A NCAC 09 .0902(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags materials were accessible to children in two classrooms under three years of age .0604(q) To comply with the NC Laws and Rules any violations cited must be corrected immediately. A compliance letter must be sent to me by August 21, 2024. The letter must address each violation explain how it has been corrected and how it will be maintained in the future, If the letter is not received by the date listed a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov ad include the following: Facility name Facility ID number Each item number During today’s visit the outdoor environment was not monitored due to inclement weather. Technical Assistance/ Consultation: As a reminder, feeding plans are required for children aged 12 to 15 months. Adding feeding plans to all enrollment forms will be a good reminder for children that enroll in your facility at the age of 12 to 15 months. Although a violation was not cited, we discussed having cleanable covered garbage cans located in each classroom and removing the trash to an exterior garbage area at least daily to reduce the smell during diapering. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times