Joyful Play TWO

G.S. 110-90 · Violation

Name of Operation: JOYFUL PLAY TWO Facility ID: 96000557 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: 0326-290L Visit Date: 3/19/2026 Number Present: 31 Completed Date: 3/19/2026 Age: From 0 To 4 Total Minutes: 135 Time In: 11:30 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint received by the Division of Child Development and Early Education (DCDEE) on March 18, 2026. Upon my arrival, I was greeted by center director Sharon Henderson. Ms. Henderson stated that the owner/operator was not here today. Limited monitoring of the child care requirements occurred during today’s visit. The license was posted. I was accompanied by Ms. Henderson as I completed a general walk-through of the indoor environment. I monitored staff/child ratios, adequate/approved space, supervision, staff files, and attendance. A total of thirty-one (31) children were present. Allegation: *There is a concern regarding children are left unsupervised. * There is a concern regarding staff not being qualified. * There is concern regarding attendance records not being completed. During today’s visit, I discussed the allegations with Ms. Henderson, assistant director Kamilah Gray, and owner/operator Tammy Perkins. Ms. Perkins was available on a phone call. They were given the opportunity to share their perspectives surrounding the allegations. The administrators stated that they have not received any complaints concerning supervision and staff qualifications. The administrators stated that staff are hired from indeed, social media posts, and walk-ins. Candidates’ complete applications and interviews are conducted. Candidates are considered based on their qualifications, experience and reference checks. The administrators stated that attendance records are completed through the child plus application and attendance forms. The staff use attendance forms to complete name-to-face checks to ensure that staff/child ratio and supervision are maintained. During today’s visit, attendance records were current and completed through March 19, 2026. During today’s visit, the Criminal Background Check (CBC) qualification letter for lead teacher Jasmine Simmons expired on November 20, 2025. Ms. Simmons was observed caring for children. Tammy Perkins owner operator’s qualification letter expired on March 18, 2026. Ms. Perkins submitted the paperwork on March 11, 2026. Based on my observations and statements made by the staff, the allegation regarding children being left unsupervised is Unconfirmed. Based on my observations and statements made by the staff the allegation regarding staff not being qualified is Confirmed. Based on the observations and statements made by the staff the allegation regarding attendance records not being documented is Unconfirmed. The following violations were cited during today's visit. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Jasmine Simmons did not complete and submit required forms to complete a criminal background check. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available to review for two staff Jasmine Simmons and Tammy Perkins. G.S. 110-90.2(b) & (d) & .2703(e) In order to comply with the NC Laws and Rules any violation cited today must be corrected immediately. A compliance letter must be sent to me by April 2, 2026. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. Please send this to Tameka.B.Johnson@dhhs.nc.gov and be sure to include the following: -Facility name -Facility ID number -Each Item number Technical assistance/ Consultation: A new qualification letter for Ms. Simmons and Ms. Perkins must be obtained and submitted to me within fifteen (15)days of today's visit . Failure to come into compliance with the requirements will result in a return visit and additional violations documented. In addition, Ms. Sullivan and Ms. Perkins will be required to leave the facility and cannot return until a new qualification letter is obtain. Thank you for your time today. Please contact me at tameka.b.johnson@dhhs.nc.gov or by phone at 252-326-1867 with any questions or If I can provide additional assistance.. You can also contact Licensing Supervisor, Teraesa Leak at 919-971-7765 or by email at Teraesa.Leak@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: JOYFUL PLAY TWO Facility ID: 96000557 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 3/25/2025 Number Present: 24 Completed Date: 3/25/2025 Age: From 1 To 4 Total Minutes: 105 Time In: 10:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by Sharon Henderson, assistant director. A checklist was used to note the requirements I monitored today. I was unaccompanied as I completed a general walk-through of the indoor and outdoor areas, which consisted of three (3) classrooms, the kitchen and the outdoor play environment. The children were observed preparing for lunch and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. ** License Status: Currently this center operates with a five-star rated licensed issued January 28, 2019. ** Annual Inspections: The last sanitation inspection was completed January 31, 2025, and received a ‘Superior’ classification with 2 demerits. The last fire inspection was completed on February 25, 2025. The last documented fire drill was conducted on March 4, 2025, the last documented lockdown drill was completed on January 2, 2025, and the last documented playground inspection was completed on March 4, 2025. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, attendance logs, and transportation. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One classroom was missing an outlet cover. 10A NCAC 09 .0604(c) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.one staff did not complete a health questionnaire. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff did not complete emergency information form. .0701(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not complete a recognizing and responding to suspicions of child maltreatment. .1102(g) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by April 8, 2025. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today's visit, the 18-month compliance history for this facility was 90%. Technical Assistance/ Consultation: During today’s visit, I documented a violation regarding staff files. As a reminder, staff and training worksheets need to be completed annually. Completing and reviewing this document will help you identify due dates and prevent violations. Keeping it updated will let you see at a glance when items are due. A good rule of thumb is to update the worksheet quarterly or when staff changes or change positions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. The information sessions on the QRIS Modernization, you can watch recordings of the webinars for parents and providers, including one with live Spanish translation. Check out the QRIS Modernization page for videos, new resources and updates. 1. When on the Moodle homepage, scroll down past the three-square boxes to find directions to self-register for various training opportunities. 2. If you do not access a training opportunity for 150 days, the training will be suspended. To regain access, email a request to set status to “active” including the name of the training course to dcdee_moodle_support@dhhs.nc.gov. 3. Send any questions about DCDEE Moodle trainings to dcdee_moodle_support@dhhs.nc.gov. If you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived. An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: JOYFUL PLAY TWO Facility ID: 96000557 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 9/18/2024 Number Present: 24 Completed Date: 9/18/2024 Age: From 1 To 3 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your rated license assessment visit. Upon my arrival I was greeted by the lead teacher, Shauna Lesene. Ms. Lesene stated that the administrator Tammy Perkins will be at the facility shortly. Ms. Perkins arrived a short time later. I was unaccompanied as I completed a general walk-through of four (4) classrooms, kitchen and the outdoor play area. The children were observed during free choice activities and completing routine care tasks. Today’s lunch was in compliance with Meal Pattern requirements. During today’s visit, a partial assessment of the child care requirements was conducted. The last annual compliance visit was conducted on April 9, 2024. The last sanitation inspection was completed January 26, 2024, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on November 30, 2023. Currently this center operates with a five-star rated license issued January 28, 2019, earning 7 points in staff education, 5 points in program standards, and 1 quality point by having reduced size decreased by at least one child per age group from the seven-point level as required in Rule .2818(c). Prior to today’s visit, the 18 month compliance history for this facility was 94%. The following violations were observed during today’s visit. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Outlet cover was missing in one classroom. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Sanitizer and disinfectant solution was not stored at five feet. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were accessible in the classroom with children under three years old. .0604(q) The violations cited during today’s visit were corrected, therefore no corrective action letter is required in response at this time. The results of the recently completed ERS assessment were reviewed with you. Items that received a score of less than three could pose as a potential violation of child care requirements; therefore, these items were reviewed with you in detail with you during the visit. You were also given an opportunity to review the other items addressed in the report and to ask questions about these items. ECERS-R assessment Total Score 5.25 Item 10 Indicator: 3.5 The teacher reported that two children have milk allergies and proper substitutions were reported for both children. One of these children was listed on the allergy list posted in the classroom. However, the other child was not listed. Since the information for this child's allergy was not posted in the classroom; credit was not earned. During today’s visit the allergy list for each child was posted in the classroom and in the kitchen. A violation was not cited for this item. Item 12 Indicator: 3.1 Two pull-up changes were observed as children stood in the bathroom after the children used the toilet. Preparations: Prior to 1 of the 2 routines, a clean pull-up and wipes were removed from their containers. Disposal: In each routine, the soiled pull-ups and wipes remained on the floor after removal and were not disposed of until the end of the routine. Wipes: In each routine, the teacher did not use wipes to clean her hands after assisting the children, before handling the clean pull-up. For more information on procedures required during diapering/pull-up routines, please refer to the diapering procedure poster from the North Carolina Child Care Health and Safety Resource Center. During today’s visit, this item was not observed. The administrator has the diapering procedure for staff to review. Item 14 Indicator 3.1 There were no safety problems indoors. Outdoors, there were small pieces of chalk on the playground, which are considered a choking hazard for children under the age of 3. There were several 2 year old children enrolled in this classroom. During today’s visit, I monitored the outdoor play area. Small pieces of chalk were not observed on the playground therefore a violation was not cited. Item 17 Indicator 5.1 Talking about concepts while children used materials was not observed. During today’s visit this item was not observed, however we discussed ways the caregivers cand talk about concepts during active play. Item 22 Indicator 5.1 The block area was large enough and included accessories such as people, traffic signs, animals, and vehicles, which met a part of this indicator's requirements. However, the quantity of cardboard and homemade blocks did not meet the requirements of this indicator. We discussed having enough blocks for each child to create. The item for this indicator was not cited Please see the NC Additional Note for more information. ITERS-R assessment Total Score 5.03 Item 7 Indicator: 3.4 During breakfast and lunch, there were several instances when some children ate and drank at the table as the teacher assisted children with throwing items away and with washing their hands. Because the teacher engaged in other activities away from the table as some children ate and drank; credit could not be earned. The administrator was reminded that staff need to be at the table when children are eating and drinking. This item was not observed during today’s visit therefore a violation was not cited. Item 9 Indicator: 1.2 Diaper checks and/or changes did not occur within a 2 hour time period for any of the four children present. The observed span of time during which a check or change did not occur for the children was 2 hours 7 minutes to 2 hours 26 minutes. A recommendation for diaper changing classrooms is to have a timer set aside to do routine checks for diapers. This item was not observed during today’s visit. A violation was not cited for this item. Item 10 Indicator 3.1 Although five mouthed toys were removed, there were several additional mouthed items that were not removed before being used by other children. Some of these materials included pop beads, a red magnifying glass, dramatic play items, blocks, a helicopter, and sensory bottle. There were several instances when a child dropped her pacifier on the floor. On two occasions the teacher rinsed the pacifier under running water, rather than first cleaning it and then rinsing it under the water. On the other occasions, the child picked up the pacifier off the floor and put it back in her mouth, without it being cleaned/. As a reminder, please ensure the proper way to remove mouthed toys, cleaning and sanitizing toys. This item was not observed during today’s visit. A violation was not cited for this item. Completion of Rated License Assessment: Program Standards: One (1) ECERS and one (1) ITERS assessments was conducted at the facility on July 18, 2024, earning scores of 5.25 and 5.03 respectively for an overall score of 5.14 across both assessments. I stated to the director that based on this score, the facility is eligible to receive a total of seven (7) points in the program standards component. The director stated that they would like 7 points in the program standards component. Staff Education: The Administrator is a Level 3 administrator with 4 years of experience. Three lead teachers have NCECC, an two lead teachers have an AAS or higher in EC/CD or a related field, and four (4) years’ experience, and 50% of teachers have NCECC, 6 semester credit hours and two years’ experience. Based on this, the facility has earned a total of seven (7) points in this component. Quality Point: The facility will maintain the programmatic option by having reduced group size decreased by at least one child per age group from the seven point level as require in rule .2818(c). Therefore, pending final approval, this facility is eligible to receive 7 points in program standards, 7 points in staff education, and 1 quality point for a total of 15 points for a 5-star rated license. Please note that any complaints or administrative actions against your facility may impact the license. In addition, any violations cited during today’s visit must be corrected before the new rated license can be issued. Please ensure that your compliance letter is submitted by the imposed time frame. Should you have any questions, please contact me at 252-326-1867 or by email at Tameka.B.Johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: JOYFUL PLAY TWO Facility ID: 96000557 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 4/9/2024 Number Present: 19 Completed Date: 4/9/2024 Age: From 2 To 3 Total Minutes: 65 Time In: 11:05 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. Upon my arrival, I was greeted by lead teacher, S. Lisene. The director, S. Henderson, arrived a short time later. A checklist was used to note the requirements I monitored today. I was unaccompanied as I completed a general walk-through of the indoor and outdoor areas, which consisted of three (3) classrooms, the kitchen and the outdoor play environment. The children were observed preparing for lunch and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. ** License Status: Currently this center operates with a five-star rated licensed issued January 28, 2019. ** Annual Inspections: The last sanitation inspection was completed January 26, 2024, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on November 30, 2023. The last documented fire drill was conducted on April 8, 2024, the last documented lockdown drill was completed on April 3, 2024, and the last documented playground inspection was completed on April 5, 2024. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings and attendance logs. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current lesson plan was not posted in the classroom designated for two year old children. GS 110-91(12); .0508(a) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A caregiver hired 4/1/24 did not sign acknowledgement of the prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(d)(1-4) 1907 A copy of the Prevention of Shaken Baby and Abusive Head Trauma policy was not given to or explained to parents of newly enrolled children up to five years of age on or before the first day the child receives care at the center. .0608(b) The violations cited during today’s visit were corrected, therefore, a compliance letter is not needed. Prior to today's visit, the 18-month compliance history for this facility was 99%. Technical Assistance/ Consultation: During today’s visit, I observed that the grass and weeds on the playground are starting to grow. Please ensure that the grass on the playground is maintained in a manner which does not encourage the harborage of vermin. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: JOYFUL PLAY TWO Facility ID: 96000557 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/12/2023 Number Present: 12 Completed Date: 10/12/2023 Age: From 1 To 3 Total Minutes: 50 Time In: 12:10 PM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival I was greeted by the site director S. Henderson. I was unaccompanied as I completed a general walkthrough of the indoor environment which consisted of three (3) classrooms, kitchen and the outdoor environment. The children were observed during naptime and completing routine care tasks. ** License Status The facility is currently operating with a five-star license issued on January 28, 2019. ** Annual Inspections: The last sanitation inspection was completed December 14,2022, and received a ‘Superior’ classification with 2 demerits. The last fire inspection was completed on December 6, 2022. The last documented fire drill was conducted on October 9, 2023, the last documented lockdown drill was completed on September 24, 2023, and the last documented playground inspection was completed on March 9, 2023. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs, program records and transportation. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference.A current lesson plan was not posted in the classroom designated for one and two year olds. GS 110-91(12); .0508(a) 844 Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Albuterol emergency medication was not in the original labeled container. .0803(2)(a) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground check was completed on 3/9/23. .0605(q) The compliance letter must address each violation and explain how it has been corrected and how it will be maintained in the future, If the compliance letter is not received by October 26, 2023, a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Technical Assistance/ Consultation: During today’s visit, I observed that the last playground inspection was completed March 9, 2023. WE discussed that playground inspections are to be completed once a month. The person that completes playground inspections should have the playground safety training. Ms. Henderson completed the playground inspection during today’s visit. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times