Herman Street Early Head Start

10A NCAC 09 .0902 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 15 Completed Date: 10/29/2025 Age: From 1 To 2 Total Minutes: 110 Time In: 10:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. Jamica Bass, on-site administrator, Jutan Hobbs, center director, arrived a short time later. I was accompanied by Ms. Bass as I completed a general walkthrough of the indoor environment which consisted of two (2) classrooms, kitchen and the outdoor environment. The children were observed eating lunch, doing routine care tasks, and preparing for naptime. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on June 2, 2025. ** Annual Inspections: The last sanitation inspection was completed May 16, 2025, and received a ‘Superior’ classification with 3 demerits. The last fire inspection was completed on July 31, 2025. The last documented fire drill was conducted on October 1, 2025, the last documented lockdown drill was completed on September 8, 2025, and the last documented playground inspection was completed on September 30, 2025. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, and attendance. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 432 The center did not have developmentally appropriate equipment and materials accessible daily. Materials were not accessible to children daily. GS 110-91(12);10A NCAC 09 .0509(1) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottle wasn't labeled. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) the feeding plan was not updated. 10A NCAC 09 .0902(a) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by November 12, 2025. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit the 18-month compliance history for this facility was 91%. Technical Assistance/ Consultation: During today’s visit, I observed a bottle in the refrigerator not labeled and dated. The caregiver stated that the child is on a sippy cup but when fussy she gives him the bottle. The child aged 12 months did not have an updated feeding schedule. As a reminder, feeding schedule should be updated as the child needs change and signed off by the parent or health care professional. During today’s visit I observed two (2) shelves facing the wall. As a reminder, toys should be accessible to children at all times. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 15 Completed Date: 10/29/2025 Age: From 1 To 2 Total Minutes: 110 Time In: 10:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. Jamica Bass, on-site administrator, Jutan Hobbs, center director, arrived a short time later. I was accompanied by Ms. Bass as I completed a general walkthrough of the indoor environment which consisted of two (2) classrooms, kitchen and the outdoor environment. The children were observed eating lunch, doing routine care tasks, and preparing for naptime. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on June 2, 2025. ** Annual Inspections: The last sanitation inspection was completed May 16, 2025, and received a ‘Superior’ classification with 3 demerits. The last fire inspection was completed on July 31, 2025. The last documented fire drill was conducted on October 1, 2025, the last documented lockdown drill was completed on September 8, 2025, and the last documented playground inspection was completed on September 30, 2025. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, and attendance. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 432 The center did not have developmentally appropriate equipment and materials accessible daily. Materials were not accessible to children daily. GS 110-91(12);10A NCAC 09 .0509(1) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottle wasn't labeled. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) the feeding plan was not updated. 10A NCAC 09 .0902(a) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by November 12, 2025. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit the 18-month compliance history for this facility was 91%. Technical Assistance/ Consultation: During today’s visit, I observed a bottle in the refrigerator not labeled and dated. The caregiver stated that the child is on a sippy cup but when fussy she gives him the bottle. The child aged 12 months did not have an updated feeding schedule. As a reminder, feeding schedule should be updated as the child needs change and signed off by the parent or health care professional. During today’s visit I observed two (2) shelves facing the wall. As a reminder, toys should be accessible to children at all times. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/29/2025 Number Present: 15 Completed Date: 10/29/2025 Age: From 1 To 2 Total Minutes: 110 Time In: 10:00 AM Time Out: 11:50 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. Jamica Bass, on-site administrator, Jutan Hobbs, center director, arrived a short time later. I was accompanied by Ms. Bass as I completed a general walkthrough of the indoor environment which consisted of two (2) classrooms, kitchen and the outdoor environment. The children were observed eating lunch, doing routine care tasks, and preparing for naptime. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on June 2, 2025. ** Annual Inspections: The last sanitation inspection was completed May 16, 2025, and received a ‘Superior’ classification with 3 demerits. The last fire inspection was completed on July 31, 2025. The last documented fire drill was conducted on October 1, 2025, the last documented lockdown drill was completed on September 8, 2025, and the last documented playground inspection was completed on September 30, 2025. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, and attendance. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 432 The center did not have developmentally appropriate equipment and materials accessible daily. Materials were not accessible to children daily. GS 110-91(12);10A NCAC 09 .0509(1) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Bottle wasn't labeled. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) the feeding plan was not updated. 10A NCAC 09 .0902(a) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by November 12, 2025. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit the 18-month compliance history for this facility was 91%. Technical Assistance/ Consultation: During today’s visit, I observed a bottle in the refrigerator not labeled and dated. The caregiver stated that the child is on a sippy cup but when fussy she gives him the bottle. The child aged 12 months did not have an updated feeding schedule. As a reminder, feeding schedule should be updated as the child needs change and signed off by the parent or health care professional. During today’s visit I observed two (2) shelves facing the wall. As a reminder, toys should be accessible to children at all times. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 11/6/2024 Number Present: 12 Completed Date: 11/6/2024 Age: From 1 To 3 Total Minutes: 180 Time In: 10:20 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by a staff member, L. Grady. Ms. Grady stated the site administrator, J. Bass, was present onsite, but she was assisting in the classroom. I was unaccompanied as I completed a general walk-through of the facility which consisted of two (2) classrooms. Later, the center director, J. Hobbs , arrived and accompanied me as I completed a general walk-through of the kitchen and the outdoor play area. A total of twelve (12) children were present during today’s visit. I observed the children participating in free choice play and having lunch. Today’s lunch was in compliance with the Meal Pattern requirements. LICENSE STATUS: This facility currently operates with a five-star rated license issued July 27, 2022. REQUIRED INSPECTIONS/DRILLS: The last annual compliance visit was completed November 16, 2023. The most recent annual fire inspection was completed on August 14, 2024. The most recent annual sanitation inspection was completed on May 6, 2024, and received a Superior classification with four (4) demerits. The last documented monthly fire drill was conducted on November 4, 2024, the last documented quarterly lockdown drill/shelter-in-place drill was conducted on November 5, 2024, and the last documented monthly playground inspection was completed on October 31, 2024. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings and attendance logs. This facility is not licensed to provide care for infants; therefore, safe sleep logs are not required. I also monitored program records, equipment and furnishings, staff/child ratios & supervision, medications, outdoor area, and equipment. I also reviewed all the staff’s records and a sample of children’s records. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space 1, the daily arrival/departure form was not maintained as children arrived in the morning. 10A NCAC 09 .0302(d)(4) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member did not wash her hands between the changing of two (2) children. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member did not sanitize and disinfect the changing surface between uses. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, an aerosol can of Lysol and Odoban, bleach, and neutral floor cleaner were stored in an unlocked closet. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An albuterol inhaler for a child that is no longer enrolled was not returned to the parent or discarded within 72 hours. .0803(12) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation for one (1) staff member was not completed annually. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. In space 1, an attendance record was not maintained daily GS 110-91(9) COMMENT: COMPLIANCE HISTORY: Prior to today’s visit, the 18-month compliance history for this facility was 97%. COMPLIANCE LETTER: All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By November 20, 2024, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at tanya.herring@dhhs.nc.gov. If you elect to mail your letter, please ensure that you allow sufficient time so that the letter reaches me on time. My mailing address is: Tanya Herring 2201 Mail Service Center Raleigh, NC 27699-2200 TECHNICAL ASSISTANCE/CONSULTATION: A substantial portion of the day is spent diapering and assisting with toileting in child care programs. Therefore, it is important that restrooms and changing areas are cleaned properly. In addition, you must ensure that you complete every step of the diapering procedures to prevent the spread of germs and illnesses. When handwashing and diapering are done correctly, the spread of germs and illnesses decreases, resulting in better health for the children and staff members. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or at 910-624-4171. You may also contact Licensing Supervisor, Teraesa Leak at teraesa.leak@dhhs.nc.gov or by phone at 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 11/6/2024 Number Present: 12 Completed Date: 11/6/2024 Age: From 1 To 3 Total Minutes: 180 Time In: 10:20 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by a staff member, L. Grady. Ms. Grady stated the site administrator, J. Bass, was present onsite, but she was assisting in the classroom. I was unaccompanied as I completed a general walk-through of the facility which consisted of two (2) classrooms. Later, the center director, J. Hobbs , arrived and accompanied me as I completed a general walk-through of the kitchen and the outdoor play area. A total of twelve (12) children were present during today’s visit. I observed the children participating in free choice play and having lunch. Today’s lunch was in compliance with the Meal Pattern requirements. LICENSE STATUS: This facility currently operates with a five-star rated license issued July 27, 2022. REQUIRED INSPECTIONS/DRILLS: The last annual compliance visit was completed November 16, 2023. The most recent annual fire inspection was completed on August 14, 2024. The most recent annual sanitation inspection was completed on May 6, 2024, and received a Superior classification with four (4) demerits. The last documented monthly fire drill was conducted on November 4, 2024, the last documented quarterly lockdown drill/shelter-in-place drill was conducted on November 5, 2024, and the last documented monthly playground inspection was completed on October 31, 2024. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings and attendance logs. This facility is not licensed to provide care for infants; therefore, safe sleep logs are not required. I also monitored program records, equipment and furnishings, staff/child ratios & supervision, medications, outdoor area, and equipment. I also reviewed all the staff’s records and a sample of children’s records. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space 1, the daily arrival/departure form was not maintained as children arrived in the morning. 10A NCAC 09 .0302(d)(4) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member did not wash her hands between the changing of two (2) children. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member did not sanitize and disinfect the changing surface between uses. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, an aerosol can of Lysol and Odoban, bleach, and neutral floor cleaner were stored in an unlocked closet. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An albuterol inhaler for a child that is no longer enrolled was not returned to the parent or discarded within 72 hours. .0803(12) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation for one (1) staff member was not completed annually. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. In space 1, an attendance record was not maintained daily GS 110-91(9) COMMENT: COMPLIANCE HISTORY: Prior to today’s visit, the 18-month compliance history for this facility was 97%. COMPLIANCE LETTER: All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By November 20, 2024, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at tanya.herring@dhhs.nc.gov. If you elect to mail your letter, please ensure that you allow sufficient time so that the letter reaches me on time. My mailing address is: Tanya Herring 2201 Mail Service Center Raleigh, NC 27699-2200 TECHNICAL ASSISTANCE/CONSULTATION: A substantial portion of the day is spent diapering and assisting with toileting in child care programs. Therefore, it is important that restrooms and changing areas are cleaned properly. In addition, you must ensure that you complete every step of the diapering procedures to prevent the spread of germs and illnesses. When handwashing and diapering are done correctly, the spread of germs and illnesses decreases, resulting in better health for the children and staff members. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or at 910-624-4171. You may also contact Licensing Supervisor, Teraesa Leak at teraesa.leak@dhhs.nc.gov or by phone at 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TANYA HERRING Operation Type: Center Case Number: Visit Date: 11/6/2024 Number Present: 12 Completed Date: 11/6/2024 Age: From 1 To 3 Total Minutes: 180 Time In: 10:20 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your annual compliance visit. The annual compliance monitoring checklist for Child Care Centers was used to note requirements monitored today. Upon my arrival, I was greeted by a staff member, L. Grady. Ms. Grady stated the site administrator, J. Bass, was present onsite, but she was assisting in the classroom. I was unaccompanied as I completed a general walk-through of the facility which consisted of two (2) classrooms. Later, the center director, J. Hobbs , arrived and accompanied me as I completed a general walk-through of the kitchen and the outdoor play area. A total of twelve (12) children were present during today’s visit. I observed the children participating in free choice play and having lunch. Today’s lunch was in compliance with the Meal Pattern requirements. LICENSE STATUS: This facility currently operates with a five-star rated license issued July 27, 2022. REQUIRED INSPECTIONS/DRILLS: The last annual compliance visit was completed November 16, 2023. The most recent annual fire inspection was completed on August 14, 2024. The most recent annual sanitation inspection was completed on May 6, 2024, and received a Superior classification with four (4) demerits. The last documented monthly fire drill was conducted on November 4, 2024, the last documented quarterly lockdown drill/shelter-in-place drill was conducted on November 5, 2024, and the last documented monthly playground inspection was completed on October 31, 2024. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings and attendance logs. This facility is not licensed to provide care for infants; therefore, safe sleep logs are not required. I also monitored program records, equipment and furnishings, staff/child ratios & supervision, medications, outdoor area, and equipment. I also reviewed all the staff’s records and a sample of children’s records. The following violations were observed and documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space 1, the daily arrival/departure form was not maintained as children arrived in the morning. 10A NCAC 09 .0302(d)(4) 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member did not wash her hands between the changing of two (2) children. 15A NCAC 18A .2803(a) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. A staff member did not sanitize and disinfect the changing surface between uses. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 1, an aerosol can of Lysol and Odoban, bleach, and neutral floor cleaner were stored in an unlocked closet. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An albuterol inhaler for a child that is no longer enrolled was not returned to the parent or discarded within 72 hours. .0803(12) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. An annual staff evaluation for one (1) staff member was not completed annually. 10A NCAC 09 .0514(f) 1301 Center did not maintain a record of daily attendance. In space 1, an attendance record was not maintained daily GS 110-91(9) COMMENT: COMPLIANCE HISTORY: Prior to today’s visit, the 18-month compliance history for this facility was 97%. COMPLIANCE LETTER: All violations must be corrected immediately. A compliance letter is due to me within two (2) weeks of today’s visit. By November 20, 2024, please send me a letter addressing each violation, how the violations were corrected, and how compliance will be maintained in the future. In your letter, be sure to include your facility name, facility ID number and each item number for the violation cited. You may submit the letter to me electronically at tanya.herring@dhhs.nc.gov. If you elect to mail your letter, please ensure that you allow sufficient time so that the letter reaches me on time. My mailing address is: Tanya Herring 2201 Mail Service Center Raleigh, NC 27699-2200 TECHNICAL ASSISTANCE/CONSULTATION: A substantial portion of the day is spent diapering and assisting with toileting in child care programs. Therefore, it is important that restrooms and changing areas are cleaned properly. In addition, you must ensure that you complete every step of the diapering procedures to prevent the spread of germs and illnesses. When handwashing and diapering are done correctly, the spread of germs and illnesses decreases, resulting in better health for the children and staff members. Thank you for your time today. If you have any questions, please contact me at tanya.herring@dhhs.nc.gov or at 910-624-4171. You may also contact Licensing Supervisor, Teraesa Leak at teraesa.leak@dhhs.nc.gov or by phone at 919-971-7765. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 11/16/2023 Number Present: 12 Completed Date: 11/16/2023 Age: From 1 To 3 Total Minutes: 100 Time In: 10:30 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. Upon my arrival I was greeted by the lead teacher Carlotta Council. Jamica Bass, site director, arrived a short time later. I was accompanied by Ms. Bass as I completed a general walkthrough of the indoor environment which consisted of two (2) classrooms, kitchen and the outdoor environment. The children were observed eating lunch, routine care tasks, and preparing for naptime. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on July 27, 2022. ** Annual Inspections: The last sanitation inspection was completed September 15, 2023, and received a ‘Superior’ classification with 8 demerits. The last fire inspection was completed on August 16, 2023. The last documented fire drill was conducted on October 16,2023, the last documented lockdown drill was completed on October 16, 2023, and the last documented playground inspection was completed on October 31, 2023. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, and attendance. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was missing in Classroom A. 10A NCAC 09 .0604(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff did not complete all required number of hours according to their education and experience. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff did not complete an annual staff evaluation. 10A NCAC 09 .0514(f) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Two staff did not complete a professional development plan. .1104(1-5) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by November 30, 2023. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit the 18-month compliance history for this facility was 99%. Technical Assistance/ Consultation: During today’s visit, I observed that one staff member needed to complete their on- going training for the year. The site the director stated that the staff member was out of the country and did not complete the rest of her training for the year. During today’s visit, we discussed other options for finding on-going training. On-going training requirements are based on an individual’s position, education level and years of verifiable experience. Training may occur through various learning platforms. Training hours received through face-to-face classroom instruction, pre-recorded distance learning, college coursework, Continuing Education Unit (CEU) credits, and/or real-time virtual training, can be used towards meeting on-going training as long as the training received is recognized by the DCDEE and the training(s) received address one or more of the training topic areas identified in G.S. 110-91(11) staff development. On-going training received must be appropriate to the job responsibilities of the individual. Professional development training and education provides early childhood staff with the knowledge and skills needed to perform their duties and provide quality child care. Training is an on-going process which prepares educators to develop and expand upon their skills. There are training courses available through the Southwestern Child Development Commission which can also be found at www.swcdcinc.org. Pro-solution is also an approved training platform through DCDEE. Each of these options does have a cost. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 11/16/2023 Number Present: 12 Completed Date: 11/16/2023 Age: From 1 To 3 Total Minutes: 100 Time In: 10:30 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. Upon my arrival I was greeted by the lead teacher Carlotta Council. Jamica Bass, site director, arrived a short time later. I was accompanied by Ms. Bass as I completed a general walkthrough of the indoor environment which consisted of two (2) classrooms, kitchen and the outdoor environment. The children were observed eating lunch, routine care tasks, and preparing for naptime. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on July 27, 2022. ** Annual Inspections: The last sanitation inspection was completed September 15, 2023, and received a ‘Superior’ classification with 8 demerits. The last fire inspection was completed on August 16, 2023. The last documented fire drill was conducted on October 16,2023, the last documented lockdown drill was completed on October 16, 2023, and the last documented playground inspection was completed on October 31, 2023. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, and attendance. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was missing in Classroom A. 10A NCAC 09 .0604(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff did not complete all required number of hours according to their education and experience. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff did not complete an annual staff evaluation. 10A NCAC 09 .0514(f) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Two staff did not complete a professional development plan. .1104(1-5) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by November 30, 2023. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit the 18-month compliance history for this facility was 99%. Technical Assistance/ Consultation: During today’s visit, I observed that one staff member needed to complete their on- going training for the year. The site the director stated that the staff member was out of the country and did not complete the rest of her training for the year. During today’s visit, we discussed other options for finding on-going training. On-going training requirements are based on an individual’s position, education level and years of verifiable experience. Training may occur through various learning platforms. Training hours received through face-to-face classroom instruction, pre-recorded distance learning, college coursework, Continuing Education Unit (CEU) credits, and/or real-time virtual training, can be used towards meeting on-going training as long as the training received is recognized by the DCDEE and the training(s) received address one or more of the training topic areas identified in G.S. 110-91(11) staff development. On-going training received must be appropriate to the job responsibilities of the individual. Professional development training and education provides early childhood staff with the knowledge and skills needed to perform their duties and provide quality child care. Training is an on-going process which prepares educators to develop and expand upon their skills. There are training courses available through the Southwestern Child Development Commission which can also be found at www.swcdcinc.org. Pro-solution is also an approved training platform through DCDEE. Each of these options does have a cost. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HERMAN STREET EARLY HEAD START Facility ID: 96000023 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 11/16/2023 Number Present: 12 Completed Date: 11/16/2023 Age: From 1 To 3 Total Minutes: 100 Time In: 10:30 AM Time Out: 12:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor applicable child care requirements during your annual compliance visit. A checklist was used to note the requirements I monitored today. Upon my arrival I was greeted by the lead teacher Carlotta Council. Jamica Bass, site director, arrived a short time later. I was accompanied by Ms. Bass as I completed a general walkthrough of the indoor environment which consisted of two (2) classrooms, kitchen and the outdoor environment. The children were observed eating lunch, routine care tasks, and preparing for naptime. Today’s meal was in compliance with the Meal Patterns. ** License Status The facility is currently operating with a five-star license issued on July 27, 2022. ** Annual Inspections: The last sanitation inspection was completed September 15, 2023, and received a ‘Superior’ classification with 8 demerits. The last fire inspection was completed on August 16, 2023. The last documented fire drill was conducted on October 16,2023, the last documented lockdown drill was completed on October 16, 2023, and the last documented playground inspection was completed on October 31, 2023. During today’s visit, a full assessment of Child Care Requirements was conducted. I observed all required postings, and attendance. I reviewed a sample of children’s records, staff files and all applicable program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover was missing in Classroom A. 10A NCAC 09 .0604(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff did not complete all required number of hours according to their education and experience. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Two staff did not complete an annual staff evaluation. 10A NCAC 09 .0514(f) 1901 All administrators and staff did not complete a professional development plan within one year of employment, that included all the required information. Two staff did not complete a professional development plan. .1104(1-5) To comply with the NC Laws and Rules, any violations cited today must be corrected immediately. A compliance letter must be sent to me by November 30, 2023. The letter must address each violation, explain how it has been corrected and how it will be maintained in the future. If the compliance letter is not received by the date listed a return visit will be made and the violations cited again. Please send the letter to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Prior to today’s visit the 18-month compliance history for this facility was 99%. Technical Assistance/ Consultation: During today’s visit, I observed that one staff member needed to complete their on- going training for the year. The site the director stated that the staff member was out of the country and did not complete the rest of her training for the year. During today’s visit, we discussed other options for finding on-going training. On-going training requirements are based on an individual’s position, education level and years of verifiable experience. Training may occur through various learning platforms. Training hours received through face-to-face classroom instruction, pre-recorded distance learning, college coursework, Continuing Education Unit (CEU) credits, and/or real-time virtual training, can be used towards meeting on-going training as long as the training received is recognized by the DCDEE and the training(s) received address one or more of the training topic areas identified in G.S. 110-91(11) staff development. On-going training received must be appropriate to the job responsibilities of the individual. Professional development training and education provides early childhood staff with the knowledge and skills needed to perform their duties and provide quality child care. Training is an on-going process which prepares educators to develop and expand upon their skills. There are training courses available through the Southwestern Child Development Commission which can also be found at www.swcdcinc.org. Pro-solution is also an approved training platform through DCDEE. Each of these options does have a cost. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times