Creative Academy Learning Center

10A NCAC 09 .0901 · Violation

Name of Operation: CREATIVE ACADEMY LEARNING CENTER Facility ID: 96000447 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 48 Completed Date: 10/1/2025 Age: From 0 To 5 Total Minutes: 75 Time In: 10:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by K. Sander, assistant director. I was accompanied by Ms. Sander as I completed a general walk-through of the indoor and outdoor areas, which consisted of five (5) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play, free choice activities, and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status: Currently this center operates with a five-star license issued August 16, 2021. ** Annual Inspections: The last sanitation inspection was completed March 20, 2025, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on March 4, 2025. The last documented fire drill was conducted on September 29,2025 the last documented lockdown drill was completed on August 15, 2025, and the last documented playground inspection was completed on September 23, 2025. Prior to today’s visit, I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs, program records and safe sleep checks. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. Menu posted was not current. 10A NCAC 09 .0901(b) The violation cited during today’s visit was corrected therefore, a compliance letter is not needed. Prior to today’s visit, the 18-month compliance history for this facility was 95%. Technical Assistance/ Consultation: During today’s visit we discussed the QRIS Modernization Pathways. Ms. King stated that she has decided to choose Pathway two. As a reminder, visit the division website and go under the what’s new tab. Click on QRIS Modernization. There you will see dates for the webinars that are scheduled with the link. We understand that you may have questions as you consider this information. Questions about QRIS Modernization (Reform) may be sent to DCDEE_QRIS@dhhs.nc.gov Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CREATIVE ACADEMY LEARNING CENTER Facility ID: 96000447 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: 0225-026L Visit Date: 2/10/2025 Number Present: 58 Completed Date: 2/10/2025 Age: From 0 To 5 Total Minutes: 140 Time In: 10:25 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint received by the Division of Child Development and Early Education (DCDEE) on February 4, 2025. Upon my arrival, I was greeted by assistant director K. Sanders. Ms. Sanders stated that the owner, operator B. King, was interviewing a potential candidate and would be with me shortly. Ms. King arrived a short time later. Limited monitoring of the child care requirements occurred during today’s visit. The license was posted. I was accompanied by Ms. King as I completed a general walk-through of the indoor environment. I monitored the staff/child ratio, adequate/approved space, supervision, and interaction with children. A total of fifty eight (58) children were present. During today’s visit, I discussed the allegations with Ms. King. Ms. King was given the opportunity to share her perspectives regarding the information surrounding the allegations. I reviewed the program’s discipline policy, a child’s file, and a message from a parent on the ProCare application. Allegations: *There are concerns that a child was put in a compression vest without parents’ permission. *The center did not follow discipline policy. During today’s visit Ms. King stated that a compression vest was purchased and used with parents’ permission due to a child being over stimulated by the noise level and size of the classroom environment. Ms. King stated that she met with the parent in September about the compression vest. Ms. King showed me a message with the parent stating that she put the vest on the child in the morning because he was upset. The individual needs of each child that comes to the facility with a disability are looked at. The teachers give the child the opportunity to become acclimated to the environment. A child that is exhibiting behavioral challenges will use interventions such as picture cues, removal from classroom for short time periods, and quiet spaces in the classroom. Messages are being sent to parents as needed. Parent teacher conferences are held to discuss the child’s behavior. Ms. King stated that she provides parents with various resources to gain support for their children. Ms. King could not provide any documentation on the parent’s permission to use the compression vest. Ms. King stated that a child got aggressive over a period of time hurting other children and pushing over shelves. It was difficult for the teacher to shadow the child and care for the other children in the classroom. Ms. King asked the family to provide the child with additional resources. The family did not provide the resources. Ms. King disenrolled the child. Based on my observations and statements made by the staff, the allegation regarding there are concerns that a child was put in a compression vest without parents permission is SUBSTANTIATED. Based on the allegation of the center not following the discipline policy is UNSUBSTANTIATED. The following violations were cited during today’s visit Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A child’s developmental needs were being addressed via calming support modality provided by the center. Center staff confirmed verbal permission was granted prior to use, but documentation to support permission could not be provided. G.S. 110-91(10) In order to comply with the NC Laws and Rules, a compliance letter must be submitted to me by February 24, 2025. The compliance letter must address each violation, explain how it has been corrected, and how it will be maintained in the future. If the letter of compliance is not received by the date listed a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov and include the following: Facility name Facility ID number Each item number Technical Assistance: During today’s visit we discussed having parents sign authorization to use adaptive equipment in the classroom. As children are enrolling in the program a good rule of thumb is to discuss the processes used for behavior challenges in the classroom. Go over the discipline policy as well as policies in places for children with disabilities. Thank you for your time today. Please contact me at tameka.b.johnson@dhhs.nc.gov or by phone at 252-326-1867 with any questions or If I can provide additional assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-90 · Violation

Name of Operation: CREATIVE ACADEMY LEARNING CENTER Facility ID: 96000447 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/8/2024 Number Present: 50 Completed Date: 10/8/2024 Age: From 0 To 4 Total Minutes: 104 Time In: 09:36 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by K. Sander, assistant director. I was accompanied by Ms. Sander as I completed a general walk-through of the indoor and outdoor areas, which consisted of five (5) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play, free choice activities, and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a five-star rated license issued August 16, 2021. ** Annual Inspections: The last sanitation inspection was completed July 29, 2024, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on March 4, 2024. The last documented fire drill was conducted on September 26, 2024, the last documented lockdown drill was completed on August 13, 2024, and the last documented playground inspection was completed on August 12, 2024. Prior to today’s visit, I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs, program records and safe sleep checks. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in two(2) classrooms. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Diaper cream was stored in a cubby accessible to children and a purse was stored in an unlocked closet that contained lotion, perfume, and deodorant. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and ziploc bags were stored in cubbies accessible to children under three (3) years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed on August 12, 2024. .0605(q) 9995 A violation was found for which there is no item number.In child care centers, food scraps and other putrescible materials shall be placed in a plastic-lined, cleanable, covered container and removed to an exterior garbage area daily. Scrap paper, cardboard boxes, and other recyclable items shall be stored in containers or designated recycling areas.15A NCAC 18A .2830 A trash can in the classroom designated for Pre-K children did not have a covered top. To comply with the NC Laws and Rules any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 22, 2024. The letter must address each violation and explain how it has been corrected and how it will be maintained in the future, If the letter is not received by the date listed a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov ad include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 95%. Technical Assistance/ Consultation: During today’s visit, plastic grocery bags and zip loc bags were observed in the cubbies located in the space designated for toddlers. Plastic bags or small pieces of material that can be torn apart and swallowed must be inaccessible to children under three (3) years of age. I also observed in the classroom designated for one year old children diaper cream stored in a cubby that was accessible to children. As a reminder, educate your families on giving diaper creams and medicines to a staff member to ensure that medicines are properly stored. A closet was observed unlocked that contained a purse with perfume, lotion, and deodorant that all need to be inaccessible to children. As a reminder, all purses need to be locked and inaccessible to children. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CREATIVE ACADEMY LEARNING CENTER Facility ID: 96000447 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 10/8/2024 Number Present: 50 Completed Date: 10/8/2024 Age: From 0 To 4 Total Minutes: 104 Time In: 09:36 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose for today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted by K. Sander, assistant director. I was accompanied by Ms. Sander as I completed a general walk-through of the indoor and outdoor areas, which consisted of five (5) classrooms, the kitchen, and the outdoor play environment. The children were observed during outdoor play, free choice activities, and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. **Current License Status Currently this center operates with a five-star rated license issued August 16, 2021. ** Annual Inspections: The last sanitation inspection was completed July 29, 2024, and received a ‘Superior’ classification with 4 demerits. The last fire inspection was completed on March 4, 2024. The last documented fire drill was conducted on September 26, 2024, the last documented lockdown drill was completed on August 13, 2024, and the last documented playground inspection was completed on August 12, 2024. Prior to today’s visit, I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed as current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, posted license, license restrictions, attendance logs, program records and safe sleep checks. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. A current activity plan was not posted in two(2) classrooms. GS 110-91(12); .0508(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Diaper cream was stored in a cubby accessible to children and a purse was stored in an unlocked closet that contained lotion, perfume, and deodorant. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags and ziploc bags were stored in cubbies accessible to children under three (3) years of age. .0604(q) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last monthly playground inspection was completed on August 12, 2024. .0605(q) 9995 A violation was found for which there is no item number.In child care centers, food scraps and other putrescible materials shall be placed in a plastic-lined, cleanable, covered container and removed to an exterior garbage area daily. Scrap paper, cardboard boxes, and other recyclable items shall be stored in containers or designated recycling areas.15A NCAC 18A .2830 A trash can in the classroom designated for Pre-K children did not have a covered top. To comply with the NC Laws and Rules any violations cited today must be corrected immediately. A compliance letter must be sent to me by October 22, 2024. The letter must address each violation and explain how it has been corrected and how it will be maintained in the future, If the letter is not received by the date listed a return visit will be made to the child care center. Please send this to tameka.b.johnson@dhhs.nc.gov ad include the following: Facility name Facility ID number Each item number Prior to today’s visit, the 18 month compliance history for this facility was 95%. Technical Assistance/ Consultation: During today’s visit, plastic grocery bags and zip loc bags were observed in the cubbies located in the space designated for toddlers. Plastic bags or small pieces of material that can be torn apart and swallowed must be inaccessible to children under three (3) years of age. I also observed in the classroom designated for one year old children diaper cream stored in a cubby that was accessible to children. As a reminder, educate your families on giving diaper creams and medicines to a staff member to ensure that medicines are properly stored. A closet was observed unlocked that contained a purse with perfume, lotion, and deodorant that all need to be inaccessible to children. As a reminder, all purses need to be locked and inaccessible to children. Pursuant to GS 110-90(1a) the Division establishes an annual fee for licensed child care facilities. The invoices for the fees are assessed based on your licensed capacity and mailed after the 1st of November every year. You will only receive one invoice, and payment is due in FULL within 30 days. Please closely monitor your mail and be on the lookout for your invoice. If you have not received your invoice by November 15th, you should contact the Division at 1-800-850-0829. Please do not delay making your payment and be aware that Payment Plans are NOT available. In addition, please be aware that failure to pay a license fee within 30 days of receipt will result in late charges. If payments are made late and late charges are applied, the fee as well as the late charge must be resolved. Please be reminded that failure to pay a license fee could also result in the facility's child care license being revoked. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: CREATIVE ACADEMY LEARNING CENTER Facility ID: 96000447 Consultant: TAMEKA JOHNSON Operation Type: Center Case Number: Visit Date: 12/5/2023 Number Present: 49 Completed Date: 12/5/2023 Age: From 0 To 4 Total Minutes: 45 Time In: 09:20 AM Time Out: 10:05 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor applicable child care requirements during your routine unannounced visit. Upon my arrival, I was greeted Casey Sander, assistant director. I was accompanied by Ms. Sander as I completed a general walk-through of the indoor and outdoor areas, which consisted of five (5) classrooms, the kitchen and the outdoor play environment. The children were observed during circle time, center activities, teacher directed activities and completing routine care tasks. Today’s meal was observed and in compliance with the Meal Patterns. ** License Status: Currently this center operates with a five-star rated licensed issued August 16, 2021. ** Annual Inspections: The last sanitation inspection was completed March 14, 2023, and received a ‘Superior’ classification with 11 demerits. The last fire inspection was completed on March 2, 2023. The last documented fire drill was conducted on November 20, 2023, the last documented lockdown drill was completed on November 9, 2023, and the last documented playground inspection was completed on November 13, 2023. Prior to today’s visit I reviewed the NC Secretary of State’s website and observed that the owner of this facility is listed current/active. During today’s visit, a partial assessment of Child Care Requirements was conducted. The monitoring included: supervision of children, staff/child ratio, storage of hazardous substances, storage of medicine, adequate/ approved space, safe sleep checks, posted license, license restrictions, attendance logs and program records. The following violations were observed, documented and technical assistance regarding maintaining compliance was offered. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. 10A NCAC 09 .0604(c) The violation cited during today’s visit was corrected therefore, no compliance letter is needed. Prior to today’s visit, the 18 month compliance history for this facility was 93%. Technical Assistance Consultation: During today’s visit, I observed in the classroom designated for infants that the square power strips had two open outlets. As a reminder, when using power strips make sure the open outlets are covered after use. Leave extra outlet covers in the classroom just in case. Please continue to visit the DCDEE website for the latest information and updates. If I can be of any assistance, I can be reached at 252-326-1867 or by email tameka.b.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times