10A NCAC 09 .0604 · Violation

Name of Operation: Totally Kids Learning Center, LLC Facility ID: 37000066 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 17 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 405 Time In: 09:15 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). Lakisha Skinner, Licensing Consultant, started a Temporary Time Period #1 visit on February 6, 2026, but had to cut it short due to extenuating circumstances; however, several violations were noted and discussed with the operator. You, L. Harrison, Owner/Administrator, assisted me with the visit. This facility was issued a temporary license on January 5, 2026, with a restriction of first and second shift, meets enhanced ratios, meets enhanced space, children under 2 ½ years in rooms with direct exits only, separate entrance and exit for children and families. The temporary license is valid through July 4, 2026. The facility is owned and operated by Totally Kids Learning Center, LLC. The NC Secretary of State website was reviewed on 2/23/2026 and was listed as current-active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit you indicated all information is current. It is important to frequently check your email to remain informed about any new changes that have or may occur. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. Children in both classrooms participated in routines and learning activities. Infants and toddlers in Space 1 were cared for on each child’s individual schedule. Feeding plans were current and posted. Safe sleep checks were completed during the visit for the two sleeping infants. Infants and toddlers played on the floor with developmentally appropriate toys when not eating or sleeping. The children in Space 2 were engaged in free play but joined their teacher at the circle time carpet for a story while the administrator cleaned and sanitized the tables for lunch. Children ate in their classrooms. Lunches are catered by Jesse’s Food Truck. After lunch, children rested on linen-covered mats. Lunch was observed and consisted of chicken nuggets, green beans, whole grain rice, peaches, and milk. The following violations were documented. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. In Space 1, the diaper changing mat had a few tears that exposed the foam padding underneath that could not be cleaned and disinfected. 15A NCAC 18A .2819(a) & (b) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. During an Other visit on February 6, 2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. A screen time log was not available. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. During an Other visit on February 6, 2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. Screen time was offered to children younger than three years of age. .0510(f) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During an Other visit on February 6, 2026, an open outlet was observed near the back door in Space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. During an Other visit on February 6, 2026, plastic bags were observed in unlocked lower cabinets in the kitchenette in Space 2, making them accessible to children younger than three years of age. .0604(q) 1327 Accurate records were not maintained for all children. During an Other visit on February 6, 2026, it was observed that a child’s file for a child who transferred from the operator’s previous center located at a different address was not updated for the new center. G.S. 110-91(9) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 3/10/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, ljwatford874@gmail.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Item #402: Diaper Changing Mat – Using a smooth, intact surface that can be easily cleaned and disinfected after diaper changing prevents the spread of E. coli and other bacteria. In Space 1, the diaper changing mat had a few tears that exposed the foam padding underneath that could not be cleaned and disinfected. The administrator stated that she will replace the diaper mat. For your compliance letter, state the date you have replaced the diaper mat. *Consider keeping a hand vacuum to remove sand and dirt from the diaper changing tables. Children bring sand and dirt on their shoes from the playground. Items #524 Screen Time Log and # 544: Screen time - Screen time includes time using television, computer, monitor, phone, tablet, etc. Time that children spend in front of a screen reduces their time to interact with adults and other children to learn vocabulary, conversation, and social/emotional skills. It also affects their distance vision and tends to cause children to be sedentary instead of active and moving. During an Other visit on 2/6/2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. Screen time was offered to children younger than three years of age. A screen time log, documenting the amount of time children are exposed to screen time during the day was not available. The operator stated that she had televisions in her previous center and was not aware of the screen time rules. She has covered the televisions in all classrooms but may use them within the rules for classroom enrichment on topics related to the activity plans. Children were not observed participating in screen time. These violations have been corrected. Screen Time –time rules include: 1. Not permitted for children younger than 3 years of age. 2. Limited to 30 minutes per day. Document on a screen time log. 3. Must be educational and included on the activity plan. 4. If used daily, include on daily schedule. 5. If used, alternative activities must be offered. 6. TV, including news, should not be played in the background. Subjects that are not appropriate for young children are on display that could cause young children stress and anxiety. Even some children’s shows may not be appropriate for very young children. #812: Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. The majority of these injuries involve children under the age of six. During an Other visit on 2/6/2026, an open outlet was observed near the back door in Space 2. The operator stated that the outlet cover was probably removed by school maintenance and not replaced. Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. It is your responsibility to check the child care spaces before children arrive to ensure that rooms and spaces accessible to children are safe. This was corrected during the visit, and no open outlets were observed today so this item is documented as corrected. Item #858: Plastic Bags – Reducing hazards in early childhood spaces keeps children safe. During an Other visit on 2/6/2026, plastic bags were observed in unlocked lower cabinets in the kitchenette in Space 2, making them accessible to children younger than three years of age. The operator stated that she thought having the gate made the cabinets inaccessible but has moved all plastic bags so that they are inaccessible to children younger than three years of age. Either keep plastic bags out of reach of children, at least five feet off the floor or in locked storage if maintained in a lower cabinet or drawer. This violation has been corrected. #1327: Children’s Records – The documents required for enrollment contain information that is beneficial to you as you care for children including contact information, medical information from the parent and physician, health care needs, immunizations, authorization to seek emergency medical care, and documentation that you have reviewed policies with families. During an Other visit on 2/6/2026, it was observed that a child’s file for a child who transferred from the operator’s previous center located at a different address was not updated for the new center. The operator stated that she was not aware that new paperwork needed to be completed. I observed two children’s files today, and they included all current children’s enrollment documents. This violation has been corrected. *You have also updated all staff records to include new staff medical reports and documentation of negative TB tests, documentation of staff orientation, etc. Resources: The Albemarle Alliance for Children and Families is also able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 333-1233 or check out their website at www. https://www.aacfnc.org/. C. Smith, Child Care Health Consultant, can provide training and technical assistance on topics related to health and safety such as sanitation, handwashing, diapering, illness policies, etc. Ms. Smith can be reached at (252) 340-0212 or cindy@aacfnc.org. Additional Technical Assistance: Outdoors – Sand around the complex climber measured 12+ inches on the Playground #2. Keep fluffed at the slide exits when the sand gets kicked out and compressed. Keep portable climbers and tables out of the six-foot fall zone of the complex climber. Part of the fence on Playground 1 seems to have settled and is slightly less than 4 feet. Add a plumbing tubing (usually 4 – 6 inches in diameter to the top of the one part of the fence to increase the height. I will send you more information on this. Infant Room – In Space 1 (infants/toddlers), you have a retractable gate that can be locked to keep the children out of the sleeping area. Consider replacing the metal gate separating the sleeping area from the diaper changing table and bottle prep area with one of these retractable gates that can be locked. This will prevent access to the bottle warmer. You are storing infant bottles in the large refrigerator in Space 2 which is not convenient for preparing and serving bottles in Space 1. Consider adding a small (dorm-size) refrigerator to the food prep area in Space 1 so that bottles are easily stored and served. Add signs at each crib, naming the child assigned to that crib and including their birthdate and date they could roll over. I will send you a sample. Two’s Class – Post a mat diagram so that any staff person can view to determine where each child rests at naptime. The alphabet rug near the refrigerator is starting to roll at one of the edges, creating a possible tripping hazard. If you cannot get the rung to lay flat, it needs to be replaced. Remove and/or replace any rug or floor mat that is fraying or peeling. Consider removing the rug from under the second table. The table is used for eating and it is easier to clean the tile floor than the carpet. Health & Safety Training – Except for J. Thorpe who completed Health & Safety training in the past year (5/28/25), all staff will need to complete Recognizing and Responding to Suspicions of Child Maltreatment (RRCSM) within 90 days of hire at your new center (DOH 1/5/26; RRSCM due 4/5/2026 and then complete the other H&S Training modules by 1/7/2027. EPR Plan – You had already completed EPR Training on 10/8/22 and created your new EPR Plan for your current location on 1/4/26. Replace the evacuation diagram of your previous center with a new diagram of your current center. Reminders: WORKS - WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user create and maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be current within four months of the six-month temporary time period (April 2026). For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. Facilities must be issued at least a Three Star License to be eligible to continue receiving subsidy after the six-month temporary time. QRIS Rated License: The operator has reviewed information on the QRIS with a child care consultant previously and is planning to achieve her rated license using Pathway 2. Ms. Harrison currently uses Mother Goose Experience, an approved curriculum, for all ages of children enrolled in her center. She is going to check on the Mother Goose formative assessment to determine if it is part of the curriculum or an additional purchase. Education needs to be reviewed based on new staff. We previously walked through the CQI forms (individual and center) and Family and Community Engagement Plan. Ms. Harrison checked items that are already met and those that they feel they can meet. Pathway 2: Classroom and Instructional Quality We looked at the list of approved curriculums and formative assessments (already using Mother Goose curriculum), and options for additional training or coaching. Action Items: 1. Each Lead Teacher and the Administrator need to complete (or show documentation) of having completed training on the curriculum and formative assessment. 2. Each Lead Teacher and the Administrator need to annually complete one of the following activities regarding classroom and instructional quality practices: either 5 hours of coaching/mentoring OR 5 additional on-going training hours OR .5 additional CEUs. 3. Each administrator and staff member will complete an individual Continuous Quality Improvement Plan (CQI Plan) annually that will be reviewed and updated annually. (Doubles as Annual Professional Development Plan.) The administrator will also complete a Facility Continuous Quality Improvement Plan. 4. Review the Family and Community Engagement Plan to verify that you are meeting the foundational practices and three or four of the optional practices (one from each category and the fourth from any category). Consider setting up a file or notebook to collect documentation showing how you meet the foundational practices and optional practices, e.g., parent handbook, announcements, newsletters, calendars, flyers, pictures) We completed the QRIS Conversation Template reviewing documents and resources available to you and you listed the areas where you feel you need support. You are going to contact Mother Goose to inquire about the formative assessment. Additional Comments: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Unannounced Visits – Lakisha Skinner will continue to conduct two unannounced temporary time period visits. Ensure you document new staff on the staff and training worksheets for future monitoring. Contact your local Child Care Resource and Referral Office for further technical assistance with the ERS. Because of insufficient internet access, at the completion of the visit, the visit summary and violations were reviewed with you, but was I not able to print an electronic version of the visit summary. I provided you with a one-page visit summary which you signed. I will email an electronic visit summary to you. When received, please respond by email that you have received the visit summary. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Lakisha Skinner, Lead Consultant, at (252) 820-5976 or Lakisha.Skinner@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: Totally Kids Learning Center, LLC Facility ID: 37000066 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 17 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 405 Time In: 09:15 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). Lakisha Skinner, Licensing Consultant, started a Temporary Time Period #1 visit on February 6, 2026, but had to cut it short due to extenuating circumstances; however, several violations were noted and discussed with the operator. You, L. Harrison, Owner/Administrator, assisted me with the visit. This facility was issued a temporary license on January 5, 2026, with a restriction of first and second shift, meets enhanced ratios, meets enhanced space, children under 2 ½ years in rooms with direct exits only, separate entrance and exit for children and families. The temporary license is valid through July 4, 2026. The facility is owned and operated by Totally Kids Learning Center, LLC. The NC Secretary of State website was reviewed on 2/23/2026 and was listed as current-active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit you indicated all information is current. It is important to frequently check your email to remain informed about any new changes that have or may occur. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. Children in both classrooms participated in routines and learning activities. Infants and toddlers in Space 1 were cared for on each child’s individual schedule. Feeding plans were current and posted. Safe sleep checks were completed during the visit for the two sleeping infants. Infants and toddlers played on the floor with developmentally appropriate toys when not eating or sleeping. The children in Space 2 were engaged in free play but joined their teacher at the circle time carpet for a story while the administrator cleaned and sanitized the tables for lunch. Children ate in their classrooms. Lunches are catered by Jesse’s Food Truck. After lunch, children rested on linen-covered mats. Lunch was observed and consisted of chicken nuggets, green beans, whole grain rice, peaches, and milk. The following violations were documented. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. In Space 1, the diaper changing mat had a few tears that exposed the foam padding underneath that could not be cleaned and disinfected. 15A NCAC 18A .2819(a) & (b) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. During an Other visit on February 6, 2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. A screen time log was not available. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. During an Other visit on February 6, 2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. Screen time was offered to children younger than three years of age. .0510(f) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During an Other visit on February 6, 2026, an open outlet was observed near the back door in Space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. During an Other visit on February 6, 2026, plastic bags were observed in unlocked lower cabinets in the kitchenette in Space 2, making them accessible to children younger than three years of age. .0604(q) 1327 Accurate records were not maintained for all children. During an Other visit on February 6, 2026, it was observed that a child’s file for a child who transferred from the operator’s previous center located at a different address was not updated for the new center. G.S. 110-91(9) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 3/10/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, ljwatford874@gmail.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Item #402: Diaper Changing Mat – Using a smooth, intact surface that can be easily cleaned and disinfected after diaper changing prevents the spread of E. coli and other bacteria. In Space 1, the diaper changing mat had a few tears that exposed the foam padding underneath that could not be cleaned and disinfected. The administrator stated that she will replace the diaper mat. For your compliance letter, state the date you have replaced the diaper mat. *Consider keeping a hand vacuum to remove sand and dirt from the diaper changing tables. Children bring sand and dirt on their shoes from the playground. Items #524 Screen Time Log and # 544: Screen time - Screen time includes time using television, computer, monitor, phone, tablet, etc. Time that children spend in front of a screen reduces their time to interact with adults and other children to learn vocabulary, conversation, and social/emotional skills. It also affects their distance vision and tends to cause children to be sedentary instead of active and moving. During an Other visit on 2/6/2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. Screen time was offered to children younger than three years of age. A screen time log, documenting the amount of time children are exposed to screen time during the day was not available. The operator stated that she had televisions in her previous center and was not aware of the screen time rules. She has covered the televisions in all classrooms but may use them within the rules for classroom enrichment on topics related to the activity plans. Children were not observed participating in screen time. These violations have been corrected. Screen Time –time rules include: 1. Not permitted for children younger than 3 years of age. 2. Limited to 30 minutes per day. Document on a screen time log. 3. Must be educational and included on the activity plan. 4. If used daily, include on daily schedule. 5. If used, alternative activities must be offered. 6. TV, including news, should not be played in the background. Subjects that are not appropriate for young children are on display that could cause young children stress and anxiety. Even some children’s shows may not be appropriate for very young children. #812: Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. The majority of these injuries involve children under the age of six. During an Other visit on 2/6/2026, an open outlet was observed near the back door in Space 2. The operator stated that the outlet cover was probably removed by school maintenance and not replaced. Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. It is your responsibility to check the child care spaces before children arrive to ensure that rooms and spaces accessible to children are safe. This was corrected during the visit, and no open outlets were observed today so this item is documented as corrected. Item #858: Plastic Bags – Reducing hazards in early childhood spaces keeps children safe. During an Other visit on 2/6/2026, plastic bags were observed in unlocked lower cabinets in the kitchenette in Space 2, making them accessible to children younger than three years of age. The operator stated that she thought having the gate made the cabinets inaccessible but has moved all plastic bags so that they are inaccessible to children younger than three years of age. Either keep plastic bags out of reach of children, at least five feet off the floor or in locked storage if maintained in a lower cabinet or drawer. This violation has been corrected. #1327: Children’s Records – The documents required for enrollment contain information that is beneficial to you as you care for children including contact information, medical information from the parent and physician, health care needs, immunizations, authorization to seek emergency medical care, and documentation that you have reviewed policies with families. During an Other visit on 2/6/2026, it was observed that a child’s file for a child who transferred from the operator’s previous center located at a different address was not updated for the new center. The operator stated that she was not aware that new paperwork needed to be completed. I observed two children’s files today, and they included all current children’s enrollment documents. This violation has been corrected. *You have also updated all staff records to include new staff medical reports and documentation of negative TB tests, documentation of staff orientation, etc. Resources: The Albemarle Alliance for Children and Families is also able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 333-1233 or check out their website at www. https://www.aacfnc.org/. C. Smith, Child Care Health Consultant, can provide training and technical assistance on topics related to health and safety such as sanitation, handwashing, diapering, illness policies, etc. Ms. Smith can be reached at (252) 340-0212 or cindy@aacfnc.org. Additional Technical Assistance: Outdoors – Sand around the complex climber measured 12+ inches on the Playground #2. Keep fluffed at the slide exits when the sand gets kicked out and compressed. Keep portable climbers and tables out of the six-foot fall zone of the complex climber. Part of the fence on Playground 1 seems to have settled and is slightly less than 4 feet. Add a plumbing tubing (usually 4 – 6 inches in diameter to the top of the one part of the fence to increase the height. I will send you more information on this. Infant Room – In Space 1 (infants/toddlers), you have a retractable gate that can be locked to keep the children out of the sleeping area. Consider replacing the metal gate separating the sleeping area from the diaper changing table and bottle prep area with one of these retractable gates that can be locked. This will prevent access to the bottle warmer. You are storing infant bottles in the large refrigerator in Space 2 which is not convenient for preparing and serving bottles in Space 1. Consider adding a small (dorm-size) refrigerator to the food prep area in Space 1 so that bottles are easily stored and served. Add signs at each crib, naming the child assigned to that crib and including their birthdate and date they could roll over. I will send you a sample. Two’s Class – Post a mat diagram so that any staff person can view to determine where each child rests at naptime. The alphabet rug near the refrigerator is starting to roll at one of the edges, creating a possible tripping hazard. If you cannot get the rung to lay flat, it needs to be replaced. Remove and/or replace any rug or floor mat that is fraying or peeling. Consider removing the rug from under the second table. The table is used for eating and it is easier to clean the tile floor than the carpet. Health & Safety Training – Except for J. Thorpe who completed Health & Safety training in the past year (5/28/25), all staff will need to complete Recognizing and Responding to Suspicions of Child Maltreatment (RRCSM) within 90 days of hire at your new center (DOH 1/5/26; RRSCM due 4/5/2026 and then complete the other H&S Training modules by 1/7/2027. EPR Plan – You had already completed EPR Training on 10/8/22 and created your new EPR Plan for your current location on 1/4/26. Replace the evacuation diagram of your previous center with a new diagram of your current center. Reminders: WORKS - WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user create and maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be current within four months of the six-month temporary time period (April 2026). For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. Facilities must be issued at least a Three Star License to be eligible to continue receiving subsidy after the six-month temporary time. QRIS Rated License: The operator has reviewed information on the QRIS with a child care consultant previously and is planning to achieve her rated license using Pathway 2. Ms. Harrison currently uses Mother Goose Experience, an approved curriculum, for all ages of children enrolled in her center. She is going to check on the Mother Goose formative assessment to determine if it is part of the curriculum or an additional purchase. Education needs to be reviewed based on new staff. We previously walked through the CQI forms (individual and center) and Family and Community Engagement Plan. Ms. Harrison checked items that are already met and those that they feel they can meet. Pathway 2: Classroom and Instructional Quality We looked at the list of approved curriculums and formative assessments (already using Mother Goose curriculum), and options for additional training or coaching. Action Items: 1. Each Lead Teacher and the Administrator need to complete (or show documentation) of having completed training on the curriculum and formative assessment. 2. Each Lead Teacher and the Administrator need to annually complete one of the following activities regarding classroom and instructional quality practices: either 5 hours of coaching/mentoring OR 5 additional on-going training hours OR .5 additional CEUs. 3. Each administrator and staff member will complete an individual Continuous Quality Improvement Plan (CQI Plan) annually that will be reviewed and updated annually. (Doubles as Annual Professional Development Plan.) The administrator will also complete a Facility Continuous Quality Improvement Plan. 4. Review the Family and Community Engagement Plan to verify that you are meeting the foundational practices and three or four of the optional practices (one from each category and the fourth from any category). Consider setting up a file or notebook to collect documentation showing how you meet the foundational practices and optional practices, e.g., parent handbook, announcements, newsletters, calendars, flyers, pictures) We completed the QRIS Conversation Template reviewing documents and resources available to you and you listed the areas where you feel you need support. You are going to contact Mother Goose to inquire about the formative assessment. Additional Comments: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Unannounced Visits – Lakisha Skinner will continue to conduct two unannounced temporary time period visits. Ensure you document new staff on the staff and training worksheets for future monitoring. Contact your local Child Care Resource and Referral Office for further technical assistance with the ERS. Because of insufficient internet access, at the completion of the visit, the visit summary and violations were reviewed with you, but was I not able to print an electronic version of the visit summary. I provided you with a one-page visit summary which you signed. I will email an electronic visit summary to you. When received, please respond by email that you have received the visit summary. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Lakisha Skinner, Lead Consultant, at (252) 820-5976 or Lakisha.Skinner@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Totally Kids Learning Center, LLC Facility ID: 37000066 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 2/24/2026 Number Present: 17 Completed Date: 2/24/2026 Age: From 0 To 5 Total Minutes: 405 Time In: 09:15 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). Lakisha Skinner, Licensing Consultant, started a Temporary Time Period #1 visit on February 6, 2026, but had to cut it short due to extenuating circumstances; however, several violations were noted and discussed with the operator. You, L. Harrison, Owner/Administrator, assisted me with the visit. This facility was issued a temporary license on January 5, 2026, with a restriction of first and second shift, meets enhanced ratios, meets enhanced space, children under 2 ½ years in rooms with direct exits only, separate entrance and exit for children and families. The temporary license is valid through July 4, 2026. The facility is owned and operated by Totally Kids Learning Center, LLC. The NC Secretary of State website was reviewed on 2/23/2026 and was listed as current-active. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed during today’s visit you indicated all information is current. It is important to frequently check your email to remain informed about any new changes that have or may occur. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. Children in both classrooms participated in routines and learning activities. Infants and toddlers in Space 1 were cared for on each child’s individual schedule. Feeding plans were current and posted. Safe sleep checks were completed during the visit for the two sleeping infants. Infants and toddlers played on the floor with developmentally appropriate toys when not eating or sleeping. The children in Space 2 were engaged in free play but joined their teacher at the circle time carpet for a story while the administrator cleaned and sanitized the tables for lunch. Children ate in their classrooms. Lunches are catered by Jesse’s Food Truck. After lunch, children rested on linen-covered mats. Lunch was observed and consisted of chicken nuggets, green beans, whole grain rice, peaches, and milk. The following violations were documented. Violation Number Comment Rule 402 Each child's diapers were not changed at areas designated exclusively for diapering, on a surface that was smooth, nonabsorbent, easily cleanable and of tight construction. In Space 1, the diaper changing mat had a few tears that exposed the foam padding underneath that could not be cleaned and disinfected. 15A NCAC 18A .2819(a) & (b) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. During an Other visit on February 6, 2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. A screen time log was not available. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age. During an Other visit on February 6, 2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. Screen time was offered to children younger than three years of age. .0510(f) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. During an Other visit on February 6, 2026, an open outlet was observed near the back door in Space 2 10A NCAC 09 .0604(c) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. During an Other visit on February 6, 2026, plastic bags were observed in unlocked lower cabinets in the kitchenette in Space 2, making them accessible to children younger than three years of age. .0604(q) 1327 Accurate records were not maintained for all children. During an Other visit on February 6, 2026, it was observed that a child’s file for a child who transferred from the operator’s previous center located at a different address was not updated for the new center. G.S. 110-91(9) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before 3/10/26, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, ljwatford874@gmail.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Item #402: Diaper Changing Mat – Using a smooth, intact surface that can be easily cleaned and disinfected after diaper changing prevents the spread of E. coli and other bacteria. In Space 1, the diaper changing mat had a few tears that exposed the foam padding underneath that could not be cleaned and disinfected. The administrator stated that she will replace the diaper mat. For your compliance letter, state the date you have replaced the diaper mat. *Consider keeping a hand vacuum to remove sand and dirt from the diaper changing tables. Children bring sand and dirt on their shoes from the playground. Items #524 Screen Time Log and # 544: Screen time - Screen time includes time using television, computer, monitor, phone, tablet, etc. Time that children spend in front of a screen reduces their time to interact with adults and other children to learn vocabulary, conversation, and social/emotional skills. It also affects their distance vision and tends to cause children to be sedentary instead of active and moving. During an Other visit on 2/6/2026, it was observed that nine (9) children, two through five years of age were in Space 2, watching “What Tigers Do Best” on the wall mounted television. Screen time was offered to children younger than three years of age. A screen time log, documenting the amount of time children are exposed to screen time during the day was not available. The operator stated that she had televisions in her previous center and was not aware of the screen time rules. She has covered the televisions in all classrooms but may use them within the rules for classroom enrichment on topics related to the activity plans. Children were not observed participating in screen time. These violations have been corrected. Screen Time –time rules include: 1. Not permitted for children younger than 3 years of age. 2. Limited to 30 minutes per day. Document on a screen time log. 3. Must be educational and included on the activity plan. 4. If used daily, include on daily schedule. 5. If used, alternative activities must be offered. 6. TV, including news, should not be played in the background. Subjects that are not appropriate for young children are on display that could cause young children stress and anxiety. Even some children’s shows may not be appropriate for very young children. #812: Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. The majority of these injuries involve children under the age of six. During an Other visit on 2/6/2026, an open outlet was observed near the back door in Space 2. The operator stated that the outlet cover was probably removed by school maintenance and not replaced. Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. It is your responsibility to check the child care spaces before children arrive to ensure that rooms and spaces accessible to children are safe. This was corrected during the visit, and no open outlets were observed today so this item is documented as corrected. Item #858: Plastic Bags – Reducing hazards in early childhood spaces keeps children safe. During an Other visit on 2/6/2026, plastic bags were observed in unlocked lower cabinets in the kitchenette in Space 2, making them accessible to children younger than three years of age. The operator stated that she thought having the gate made the cabinets inaccessible but has moved all plastic bags so that they are inaccessible to children younger than three years of age. Either keep plastic bags out of reach of children, at least five feet off the floor or in locked storage if maintained in a lower cabinet or drawer. This violation has been corrected. #1327: Children’s Records – The documents required for enrollment contain information that is beneficial to you as you care for children including contact information, medical information from the parent and physician, health care needs, immunizations, authorization to seek emergency medical care, and documentation that you have reviewed policies with families. During an Other visit on 2/6/2026, it was observed that a child’s file for a child who transferred from the operator’s previous center located at a different address was not updated for the new center. The operator stated that she was not aware that new paperwork needed to be completed. I observed two children’s files today, and they included all current children’s enrollment documents. This violation has been corrected. *You have also updated all staff records to include new staff medical reports and documentation of negative TB tests, documentation of staff orientation, etc. Resources: The Albemarle Alliance for Children and Families is also able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 333-1233 or check out their website at www. https://www.aacfnc.org/. C. Smith, Child Care Health Consultant, can provide training and technical assistance on topics related to health and safety such as sanitation, handwashing, diapering, illness policies, etc. Ms. Smith can be reached at (252) 340-0212 or cindy@aacfnc.org. Additional Technical Assistance: Outdoors – Sand around the complex climber measured 12+ inches on the Playground #2. Keep fluffed at the slide exits when the sand gets kicked out and compressed. Keep portable climbers and tables out of the six-foot fall zone of the complex climber. Part of the fence on Playground 1 seems to have settled and is slightly less than 4 feet. Add a plumbing tubing (usually 4 – 6 inches in diameter to the top of the one part of the fence to increase the height. I will send you more information on this. Infant Room – In Space 1 (infants/toddlers), you have a retractable gate that can be locked to keep the children out of the sleeping area. Consider replacing the metal gate separating the sleeping area from the diaper changing table and bottle prep area with one of these retractable gates that can be locked. This will prevent access to the bottle warmer. You are storing infant bottles in the large refrigerator in Space 2 which is not convenient for preparing and serving bottles in Space 1. Consider adding a small (dorm-size) refrigerator to the food prep area in Space 1 so that bottles are easily stored and served. Add signs at each crib, naming the child assigned to that crib and including their birthdate and date they could roll over. I will send you a sample. Two’s Class – Post a mat diagram so that any staff person can view to determine where each child rests at naptime. The alphabet rug near the refrigerator is starting to roll at one of the edges, creating a possible tripping hazard. If you cannot get the rung to lay flat, it needs to be replaced. Remove and/or replace any rug or floor mat that is fraying or peeling. Consider removing the rug from under the second table. The table is used for eating and it is easier to clean the tile floor than the carpet. Health & Safety Training – Except for J. Thorpe who completed Health & Safety training in the past year (5/28/25), all staff will need to complete Recognizing and Responding to Suspicions of Child Maltreatment (RRCSM) within 90 days of hire at your new center (DOH 1/5/26; RRSCM due 4/5/2026 and then complete the other H&S Training modules by 1/7/2027. EPR Plan – You had already completed EPR Training on 10/8/22 and created your new EPR Plan for your current location on 1/4/26. Replace the evacuation diagram of your previous center with a new diagram of your current center. Reminders: WORKS - WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user create and maintain an individual North Carolina Identity Management (NCID) username and password. Electronic official transcripts can be submitted to the Workforce Education Unit from a person’s college or university provided the school participates with the National Clearing House. If not, then official transcripts must be mailed to the Workforce Education Unit at DCDEE for evaluation. All staff education should be current within four months of the six-month temporary time period (April 2026). For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 for more information concerning WORKS. Facilities must be issued at least a Three Star License to be eligible to continue receiving subsidy after the six-month temporary time. QRIS Rated License: The operator has reviewed information on the QRIS with a child care consultant previously and is planning to achieve her rated license using Pathway 2. Ms. Harrison currently uses Mother Goose Experience, an approved curriculum, for all ages of children enrolled in her center. She is going to check on the Mother Goose formative assessment to determine if it is part of the curriculum or an additional purchase. Education needs to be reviewed based on new staff. We previously walked through the CQI forms (individual and center) and Family and Community Engagement Plan. Ms. Harrison checked items that are already met and those that they feel they can meet. Pathway 2: Classroom and Instructional Quality We looked at the list of approved curriculums and formative assessments (already using Mother Goose curriculum), and options for additional training or coaching. Action Items: 1. Each Lead Teacher and the Administrator need to complete (or show documentation) of having completed training on the curriculum and formative assessment. 2. Each Lead Teacher and the Administrator need to annually complete one of the following activities regarding classroom and instructional quality practices: either 5 hours of coaching/mentoring OR 5 additional on-going training hours OR .5 additional CEUs. 3. Each administrator and staff member will complete an individual Continuous Quality Improvement Plan (CQI Plan) annually that will be reviewed and updated annually. (Doubles as Annual Professional Development Plan.) The administrator will also complete a Facility Continuous Quality Improvement Plan. 4. Review the Family and Community Engagement Plan to verify that you are meeting the foundational practices and three or four of the optional practices (one from each category and the fourth from any category). Consider setting up a file or notebook to collect documentation showing how you meet the foundational practices and optional practices, e.g., parent handbook, announcements, newsletters, calendars, flyers, pictures) We completed the QRIS Conversation Template reviewing documents and resources available to you and you listed the areas where you feel you need support. You are going to contact Mother Goose to inquire about the formative assessment. Additional Comments: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. Unannounced Visits – Lakisha Skinner will continue to conduct two unannounced temporary time period visits. Ensure you document new staff on the staff and training worksheets for future monitoring. Contact your local Child Care Resource and Referral Office for further technical assistance with the ERS. Because of insufficient internet access, at the completion of the visit, the visit summary and violations were reviewed with you, but was I not able to print an electronic version of the visit summary. I provided you with a one-page visit summary which you signed. I will email an electronic visit summary to you. When received, please respond by email that you have received the visit summary. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Lakisha Skinner, Lead Consultant, at (252) 820-5976 or Lakisha.Skinner@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times