Rankin Head Start

G.S. 110-90 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: FARRAN RHYNE Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 50 Completed Date: 4/28/2026 Age: From 4 To 5 Total Minutes: 213 Time In: 10:22 AM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Erica Richardson, Administrator, assisted me with the visit. You provided me with applicable program and staff records for review. The most recent annual compliance visit was conducted on December 10, 2025. This program currently operates with a Five star rated license issued on December 12, 2025, meeting daytime care only and meets head start/early head start ratios. The license was posted and the restrictions were in compliance. This facility follows Pathway #3, Head Start Pathway. The NC Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of April 27, 2026. Limited monitoring was conducted. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in gross motor activities outdoors, handwashing routines, free play activities indoors, and lunch. The program’s compliance history was ninety-nine percent as of April 27, 2026. You stated no new staff have been employed since your most recent annual compliance visit. Two current staff were not listed on the ABCMS Provider Portal roster for this facility. The most recent sanitation inspection for your facility was conducted on December 15, 2025. A Superior sanitation classification was issued with ten demerits noted on the grade card. The most recent fire inspection for your facility was conducted on October 27, 2025. The analysis date for the most recent lead water test was May 22, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “exempt” for both lead-based paint and asbestos testing. The most recent monthly fire drill was conducted on April 20, 2026, at 8:40am. The most recent quarterly lockdown/shelter-in-place drill was a lockdown conducted on April 23, 2026, at 9:20am. This facility’s EPR Plan was updated on August 29, 2025. The most recent monthly playground inspection was completed on April 27, 2026, by Erica Richardson. A violation observed today was discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violation was observed: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member employed on September 2, 2025, and one staff member employed on July 8, 2025, were not listed on the ABCMS Provider Portal roster for this facility. G.S. 110-90.2 & .2703(r) Technical Assistance provided regarding the violation cited: Automated Background Check Management System (ABCMS) Provider Portal I discussed with you that you must notify the Division of all new child care providers who are hired or have moved into the child care facility within five business days by entering each staff member’s information into the Automated Background Check Management System (ABCMS) Provider Portal. I reviewed with you the ABCMS Provider Portal Access Guide document and provided you with a copy of the document during the visit. I suggested you reference the ABCMS Provider Portal Access Guide document provided to assist you in completing the process. Please contact the Criminal Background Check Unit at (919) 814-6401. Reminders & Resources: Fire Inspections You must schedule and obtain a fire inspection within 12 months of your center's previous fire inspection and notify the local fire inspector when it is time for your center's annual fire inspection. You must submit the original of the approved annual fire inspection report to your Child Care Consultant within one week of the inspection visit on the form provided by the Division. Lead Water Testing Under rule 15A NCAC 18A .2816, child care centers are required to complete lead water testing every three (3) years. DCDEE Website For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Compliance Letter: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. Repeated violations or violations left unresolved may lead to an administrative action. On or before May 12, 2026, your child care consultant must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: farran.m.rhyne@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. At the completion of the visit, this visit summary was reviewed and emailed to you. Contact me, Farran M. Rhyne, Child Care Consultant, at 704-594-0003, farran.m.rhyne@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, 828-782-0718, Tammy.McGalliard@dhhs.nc.gov if you have any questions. Farran M. Rhyne, Child Care Consultant PO Box 92 Maiden, NC 28650 farran.m.rhyne@dhhs.nc.gov 704-594-0003 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: FARRAN RHYNE Operation Type: Center Case Number: Visit Date: 4/28/2026 Number Present: 50 Completed Date: 4/28/2026 Age: From 4 To 5 Total Minutes: 213 Time In: 10:22 AM Time Out: 01:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Erica Richardson, Administrator, assisted me with the visit. You provided me with applicable program and staff records for review. The most recent annual compliance visit was conducted on December 10, 2025. This program currently operates with a Five star rated license issued on December 12, 2025, meeting daytime care only and meets head start/early head start ratios. The license was posted and the restrictions were in compliance. This facility follows Pathway #3, Head Start Pathway. The NC Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of April 27, 2026. Limited monitoring was conducted. A walkthrough of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment and found supervision and staff/child ratios to be in compliance. Children were participating in gross motor activities outdoors, handwashing routines, free play activities indoors, and lunch. The program’s compliance history was ninety-nine percent as of April 27, 2026. You stated no new staff have been employed since your most recent annual compliance visit. Two current staff were not listed on the ABCMS Provider Portal roster for this facility. The most recent sanitation inspection for your facility was conducted on December 15, 2025. A Superior sanitation classification was issued with ten demerits noted on the grade card. The most recent fire inspection for your facility was conducted on October 27, 2025. The analysis date for the most recent lead water test was May 22, 2024. Lead testing must be completed every three years. You may review your facilities results by visiting https://www.cleanwaterforuskids.org/en/carolina/. This website also indicated “exempt” for both lead-based paint and asbestos testing. The most recent monthly fire drill was conducted on April 20, 2026, at 8:40am. The most recent quarterly lockdown/shelter-in-place drill was a lockdown conducted on April 23, 2026, at 9:20am. This facility’s EPR Plan was updated on August 29, 2025. The most recent monthly playground inspection was completed on April 27, 2026, by Erica Richardson. A violation observed today was discussed with you and documented in the Visit Summary left with you at the conclusion of this visit. The following violation was observed: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. One staff member employed on September 2, 2025, and one staff member employed on July 8, 2025, were not listed on the ABCMS Provider Portal roster for this facility. G.S. 110-90.2 & .2703(r) Technical Assistance provided regarding the violation cited: Automated Background Check Management System (ABCMS) Provider Portal I discussed with you that you must notify the Division of all new child care providers who are hired or have moved into the child care facility within five business days by entering each staff member’s information into the Automated Background Check Management System (ABCMS) Provider Portal. I reviewed with you the ABCMS Provider Portal Access Guide document and provided you with a copy of the document during the visit. I suggested you reference the ABCMS Provider Portal Access Guide document provided to assist you in completing the process. Please contact the Criminal Background Check Unit at (919) 814-6401. Reminders & Resources: Fire Inspections You must schedule and obtain a fire inspection within 12 months of your center's previous fire inspection and notify the local fire inspector when it is time for your center's annual fire inspection. You must submit the original of the approved annual fire inspection report to your Child Care Consultant within one week of the inspection visit on the form provided by the Division. Lead Water Testing Under rule 15A NCAC 18A .2816, child care centers are required to complete lead water testing every three (3) years. DCDEE Website For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Compliance Letter: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. Repeated violations or violations left unresolved may lead to an administrative action. On or before May 12, 2026, your child care consultant must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to: farran.m.rhyne@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. Thank you for your time today. At the completion of the visit, this visit summary was reviewed and emailed to you. Contact me, Farran M. Rhyne, Child Care Consultant, at 704-594-0003, farran.m.rhyne@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, 828-782-0718, Tammy.McGalliard@dhhs.nc.gov if you have any questions. Farran M. Rhyne, Child Care Consultant PO Box 92 Maiden, NC 28650 farran.m.rhyne@dhhs.nc.gov 704-594-0003 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 5/15/2024 Number Present: 50 Completed Date: 5/15/2024 Age: From 4 To 5 Total Minutes: 190 Time In: 12:30 PM Time Out: 03:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit, including health and safety. The visit was conducted with you, Gitara Robbins, Administrator. You provided me with applicable program, staff, and children’s records for review. Kristin Thomas, Head Start Director, was also present during the visit. Farran Rhyne, Child Care Consultant, accompanied me. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of May 13, 2024. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 88 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors, teacher directed group activity, and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on January 23, 2024. A superior sanitation classification was issued with 8 demerits noted on the grade card. The most recent fire inspection for your facility was conducted on November 1, 2023. The most recent lead water testing results were received on April 19, 2021. Enrollment for lead in water testing was completed on April 8, 2024. The enrollment for lead paint and asbestos testing has been started, according to the website. You may review the status of your results by visiting https://www.cleanwaterforuskids.org/en/carolina/. The violations observed today were discussed with you and documented in the handwritten Visit Summary left with you at the conclusion of this visit. Due to time constraints during the visit, the computer-generated visit summary was emailed to you on May 17, 2024. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. The NC Summary of the Law acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. GS 110-102 125 Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #1, one child was not signed in on 5/7/2024 and two children were not signed out on 5/6/2024 and 5/14/2024. In space #2, one child was not signed in on 5/1/2024 and two children were not signed out on 5/6/2024. 10A NCAC 09 .0302(d)(4) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #3, one electrical outlet not in use was uncovered and accessible to children in the power strip attached to the back of the portable HATCH smart board. The back of the smart board was adjacent to the writing center accessible to children. 10A NCAC 09 .0604(c) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Routine transportation permission for one child enrolled on 9/5/2023 in space #1 did not include when and where the child was to be transported, expected time of departure and arrival, the transportation provider, and the permission form was not signed by the child's parent. Routine transportation permission for one child enrolled on 9/5/2023 in space #3 did not include expected time of departure and arrival and the transportation provider. .1003(i)(j) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Operational policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. 10A NCAC 09 .0514(b) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. The medical exam for one child enrolled on 9/5/2023 was not completed until 1/9/2024. GS110-91(1) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. The discipline policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .1804(c) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. The Prevention of Shaken Baby and Abusive Head Trauma policy acknowledgement for one child enrolled on 9/5/2023 was not signed by the child's parent until 9/11/2023. .0608(b)(1-6) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by May 29, 2024. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your violation correction letter that corrections have been made when they have not, it will be considered falsification of information. Technical Assistance regarding the violations observed: Arrival and Departure Records: -All children must be signed in and out each day including the time of arrival and departure. I suggested that you assign one staff member to monitor the arrival and departure records at designated times each day to ensure all children have been signed in and signed out. Electrical Outlets: -The Administrator added a safety plug to the electrical outlet not in use during the visit. I suggested that you assign one staff member to monitor all spaces used by children at the beginning of each day and throughout the day to ensure all electrical outlets not in use are covered with a safety plug. Children’s Records: -I suggested that you utilize the Children’s File Checklist available on the DCDEE website to ensure all required documentation is on file within the required timeframe. Double check to ensure you have parental acknowledgements for all policies prior to the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. Transportation: -I reviewed child care requirements regarding transportation permission with you during the visit. I suggested that you fill in the transportation details, review the information with the parent prior to transporting the child, and obtain the parent’s signature prior to transporting the child. Per 10A NCAC 09 .1003(i) before children are transported, written permission from a parent shall be obtained that shall include when and where the child is to be transported, expected time of departure and arrival, and the transportation provider. .1003(j) Parents may give standing permission, valid for up to 12 months, for transport of children to and from the center not including off premise activities as described in Rule .1005 of this Section. Children’s medical exam: The child’s medical exam or health assessment must be completed and on file for review within 30 days of the child’s first day of enrollment. I reminded you that the child’s first day of enrollment if the first day they attend the facility without a parent present, even if it is a half day or a staggered entry day. I suggested that you request the child’s medical exam and immunization records to be turned in prior to employment. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each includes a preparation year and a reassessment year. Your facility is in cohort two. The preparation year for cohort two will begin July 1, 2024. The reassessment year will be July 1, 2025, through June 30, 2026. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -Listing actual names on the Emergency Medical Care Plan. Gitara Robbins was listed on the EMC Plan, and you were present at the facility during today’s visit. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 9/8/2023 Number Present: 44 Completed Date: 9/8/2023 Age: From 4 To 4 Total Minutes: 156 Time In: 09:54 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your program for compliance with all applicable child care requirements, including health and safety training. The visit was conducted with you, Gitara Robbins, Administrator. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of September 8, 2023. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 100 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on September 6, 2022. A superior sanitation classification was issued with 4 demerits noted on the grade card. Gary Washington, Gaston Community Action Maintenance, contacted the sanitation inspector to request a sanitation inspection for this facility during the visit. The most recent fire inspection for your facility was conducted on October 4, 2022. I recommended that you contact your local fire marshal to request a fire inspection to be conducted at your facility prior to October 4, 2023. The violations observed today were discussed with you and documented in Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The most recent sanitation inspection was completed on September 6, 2022. 10A NCAC 09 .0304(b) 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of the NC Child Care Law was not posted in the facility. G.S. 110-102 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, one bottle of Mr. Clean Multi-Surface Cleaner with multiple safety warnings was observed in an unlocked cabinet below the handwashing sink accessible to children. Also in space #3, one aerosol can of Zenatize Country Disinfectant spray, one aerosol can of Chase's Clean Home Spray Disinfectant, and one aerosol can of Chase's Home Value Spray Disinfectant was observed in an unlocked cabinet above the handwashing sink. .2820(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The Medical Action Plan was not on file for review nor attached to the application for one child enrolled on 9/5/2023. .0801(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan was not updated annually for one child enrolled on 9/5/20223. The Medical Action Plan was dated 8/22/2022. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff employed on 1/30/2023 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training until 6/23/2023. .1102(g) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 22, 2023. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance regarding the violations observed: Sanitation Inspection- During the visit, Gaston Community Action maintenance personnel, Gary Washington, contacted the local sanitation inspector to request a sanitation inspection be conducted at this facility. I recommended that you contact local sanitation and fire inspectors prior to summer to ensure inspections are up to date before closing. Storage of Hazardous Products- Staff moved the hazardous products to locked storage during the visit. I recommended that you monitor all areas to ensure all hazardous products are kept in locked storage. Summary of the Law- The Administrator posted a copy of the Summary of the NC Child Care Law during the visit. I recommended that you utilize the Program File Checklist to ensure all required posted items are posted in the facility. Children’s Records- Medical Action Plans for children must be updated annually and as changes occur. I recommended that you review all children’s applications to ensure information is accurate in regards to children’s chronic medical conditions. If the parent marked yes for Medical Action Plan, it must be attached to the child’s application. Staff Records- New staff must complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of employment. I encouraged you to have staff complete this training within the first two weeks of employment, in conjunction with orientation, to ensure compliance with this requirement. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. Your facility is in cohort two. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -This facility will receive a second Annual Compliance visit this school year due to closing during the summer months. The next Annual Compliance visit will be conducted prior to the last day of operation for the 2023-2024 school year. -Here is a link for current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-102 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 9/8/2023 Number Present: 44 Completed Date: 9/8/2023 Age: From 4 To 4 Total Minutes: 156 Time In: 09:54 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your program for compliance with all applicable child care requirements, including health and safety training. The visit was conducted with you, Gitara Robbins, Administrator. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of September 8, 2023. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 100 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on September 6, 2022. A superior sanitation classification was issued with 4 demerits noted on the grade card. Gary Washington, Gaston Community Action Maintenance, contacted the sanitation inspector to request a sanitation inspection for this facility during the visit. The most recent fire inspection for your facility was conducted on October 4, 2022. I recommended that you contact your local fire marshal to request a fire inspection to be conducted at your facility prior to October 4, 2023. The violations observed today were discussed with you and documented in Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The most recent sanitation inspection was completed on September 6, 2022. 10A NCAC 09 .0304(b) 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of the NC Child Care Law was not posted in the facility. G.S. 110-102 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, one bottle of Mr. Clean Multi-Surface Cleaner with multiple safety warnings was observed in an unlocked cabinet below the handwashing sink accessible to children. Also in space #3, one aerosol can of Zenatize Country Disinfectant spray, one aerosol can of Chase's Clean Home Spray Disinfectant, and one aerosol can of Chase's Home Value Spray Disinfectant was observed in an unlocked cabinet above the handwashing sink. .2820(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The Medical Action Plan was not on file for review nor attached to the application for one child enrolled on 9/5/2023. .0801(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan was not updated annually for one child enrolled on 9/5/20223. The Medical Action Plan was dated 8/22/2022. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff employed on 1/30/2023 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training until 6/23/2023. .1102(g) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 22, 2023. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance regarding the violations observed: Sanitation Inspection- During the visit, Gaston Community Action maintenance personnel, Gary Washington, contacted the local sanitation inspector to request a sanitation inspection be conducted at this facility. I recommended that you contact local sanitation and fire inspectors prior to summer to ensure inspections are up to date before closing. Storage of Hazardous Products- Staff moved the hazardous products to locked storage during the visit. I recommended that you monitor all areas to ensure all hazardous products are kept in locked storage. Summary of the Law- The Administrator posted a copy of the Summary of the NC Child Care Law during the visit. I recommended that you utilize the Program File Checklist to ensure all required posted items are posted in the facility. Children’s Records- Medical Action Plans for children must be updated annually and as changes occur. I recommended that you review all children’s applications to ensure information is accurate in regards to children’s chronic medical conditions. If the parent marked yes for Medical Action Plan, it must be attached to the child’s application. Staff Records- New staff must complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of employment. I encouraged you to have staff complete this training within the first two weeks of employment, in conjunction with orientation, to ensure compliance with this requirement. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. Your facility is in cohort two. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -This facility will receive a second Annual Compliance visit this school year due to closing during the summer months. The next Annual Compliance visit will be conducted prior to the last day of operation for the 2023-2024 school year. -Here is a link for current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RANKIN HEAD START Facility ID: 36000074 Consultant: KRISTEN R. MAUNEY Operation Type: Center Case Number: Visit Date: 9/8/2023 Number Present: 44 Completed Date: 9/8/2023 Age: From 4 To 4 Total Minutes: 156 Time In: 09:54 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your program for compliance with all applicable child care requirements, including health and safety training. The visit was conducted with you, Gitara Robbins, Administrator. The North Carolina Secretary of State website was viewed before the visit and Gaston Community Action, Inc. was current/active as of September 8, 2023. This program currently operates with a Five star rated license effective February 20, 2020. The program’s compliance history was 100 percent prior to today’s visit. Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. A checklist was used to note the requirements I monitored today. Children and staff were observed during free play activities indoors and gross motor activities outdoors. The buses used to transport children were unable to be monitored today due to being parked at another location. The most recent sanitation inspection for your facility was conducted on September 6, 2022. A superior sanitation classification was issued with 4 demerits noted on the grade card. Gary Washington, Gaston Community Action Maintenance, contacted the sanitation inspector to request a sanitation inspection for this facility during the visit. The most recent fire inspection for your facility was conducted on October 4, 2022. I recommended that you contact your local fire marshal to request a fire inspection to be conducted at your facility prior to October 4, 2023. The violations observed today were discussed with you and documented in Visit Summary left with you at the conclusion of this visit. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The most recent sanitation inspection was completed on September 6, 2022. 10A NCAC 09 .0304(b) 115 A summary of the NC Child Care Law was not posted in a prominent place in the center. The Summary of the NC Child Care Law was not posted in the facility. G.S. 110-102 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #3, one bottle of Mr. Clean Multi-Surface Cleaner with multiple safety warnings was observed in an unlocked cabinet below the handwashing sink accessible to children. Also in space #3, one aerosol can of Zenatize Country Disinfectant spray, one aerosol can of Chase's Clean Home Spray Disinfectant, and one aerosol can of Chase's Home Value Spray Disinfectant was observed in an unlocked cabinet above the handwashing sink. .2820(b) 1834 Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. The Medical Action Plan was not on file for review nor attached to the application for one child enrolled on 9/5/2023. .0801(b) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The Medical Action Plan was not updated annually for one child enrolled on 9/5/20223. The Medical Action Plan was dated 8/22/2022. .0801(b) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff employed on 1/30/2023 did not complete Recognizing and Responding to Suspicions of Child Maltreatment training until 6/23/2023. .1102(g) The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit and license ID number in the letter. I must receive your compliance statement by September 22, 2023. Please send your letter to Kristen.Mauney@dhhs.nc.gov. Failure to correct the violations and send the written statement by the due date may result in an unannounced follow-up visit being conducted or an administrative action may be recommended. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Technical Assistance regarding the violations observed: Sanitation Inspection- During the visit, Gaston Community Action maintenance personnel, Gary Washington, contacted the local sanitation inspector to request a sanitation inspection be conducted at this facility. I recommended that you contact local sanitation and fire inspectors prior to summer to ensure inspections are up to date before closing. Storage of Hazardous Products- Staff moved the hazardous products to locked storage during the visit. I recommended that you monitor all areas to ensure all hazardous products are kept in locked storage. Summary of the Law- The Administrator posted a copy of the Summary of the NC Child Care Law during the visit. I recommended that you utilize the Program File Checklist to ensure all required posted items are posted in the facility. Children’s Records- Medical Action Plans for children must be updated annually and as changes occur. I recommended that you review all children’s applications to ensure information is accurate in regards to children’s chronic medical conditions. If the parent marked yes for Medical Action Plan, it must be attached to the child’s application. Staff Records- New staff must complete Recognizing and Responding to Suspicions of Child Maltreatment within 90 days of employment. I encouraged you to have staff complete this training within the first two weeks of employment, in conjunction with orientation, to ensure compliance with this requirement. Rated License Reassessment: -To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. Your facility is in cohort two. More information will be forthcoming once your cohort year approaches. Consultation: We discussed the following during the visit: -This facility will receive a second Annual Compliance visit this school year due to closing during the summer months. The next Annual Compliance visit will be conducted prior to the last day of operation for the 2023-2024 school year. -Here is a link for current resources and information regarding COVID-19. https://covid19.ncdhhs.gov/materials-and-resources/materials-about-covid-19-symptoms-and-treatment -Providers can speak to a Behavior Support Advisor for advice and resources specific to the challenging behaviors in their classroom by calling 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Stay up to date with the Division of Child Development and Early Education by visiting https://ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, Tammy.McGalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-853-9196. Kristen Mauney, Child Care Consultant PO Box 674, Denver, NC 28037 Kristen.Mauney@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times