Eagles Nest Child Development Center

G.S. 110-90 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 4/22/2026 Number Present: 33 Completed Date: 4/22/2026 Age: From 0 To 5 Total Minutes: 152 Time In: 09:03 AM Time Out: 11:35 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Ashley McKenzie, Assistant Director/Legal Designee, assisted me with today’s visit. Your program currently operates with a three (3) star license issued November 18, 2021. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, and bldg 1 capacity-91, bldg 2 capacity. The Secretary of State website was checked on April 22, 2026, and your business, Eagles Nest Learning Group, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on December 17, 2025. A “superior” classification was issued with two (2) demerits noted on the grade card. The last fire inspection was conducted on March 17, 2026. The most recent fire drill was conducted on March 11, 2026, the most recent emergency drill was conducted on January 15, 2026, and the most recent playground inspection was conducted on April 14, 2026. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on April 1, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility is exempt from lead-based paint and asbestos testing. A walk-through of the facility was completed today and all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, outdoor play, group time, lunch, napt, and free play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. Three (3) new staff members were hired since the last visit. The following violation was observed/documented during the visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One (1) aerosol can of Sanis Micro Metered Air Freshener, one (1) bottle of Air Purpose Peppermint Sage All Purpose Cleaner, and one (1) container of Disinfex Disinfecting Wipes, all with multiple warnings and all accessible to children, were on the shelf the bathroom used by children between Space #4 and Space #5. .2820(b) You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 92%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. All hazardous items with multiple warnings and items in aerosol containers must be kept in locked storage. Items labeled “keep out of reach of children” with no other warnings may be stored five (5) feet off the ground. I suggested you have staff members check the classrooms thoroughly each morning, prior to children arriving, to ensure all items are stored properly. I also suggested you review this information with all staff members to ensure they can understand which items need to be locked based on warning labels. The hazardous products were placed in a locked closet in Space #4 during the visit. All hazardous products will be kept in the locked closet or other locked storage. Consultation We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. We discussed changes to the environment rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 27 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 241 Time In: 09:14 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements, during an annual compliance visit. You, Diamond McKenzie, Owner/Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued November 18, 2021. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, Bldg 1 capacity=91; Bldg 2 capacity=44 The Secretary of State website was checked on November 24, 2025, and your business, Eagles Nest Learning Group, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, group time, free play, outdoor play, lunch, and nap during the visit. The last sanitation inspection was conducted on April 1, 2025. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on February 10, 2025. The last fire drill was conducted on October 31, 2025. The last emergency drill documented was conducted on October 31, 2025. The last playground inspection was conducted on November 20, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on April 1, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility has not completed lead-based paint or asbestos testing. Please log into your Clean Classrooms for Carolina Kids account and take the steps to complete lead-based paint and asbestos training as soon as possible. Six (6) children’s files were reviewed during the visit. Two (2) new staff files and one (1) existing staff file were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. In Space #1, one (1) infant, eight (8) months of age, had a visual sleep check conducted on November 20, 2025, at 2:00pm and not again until 2:20pm. In Space #1, one (1) infant, ten (10) months of age, had a visual sleep check conducted on November 4, 2025, at 12:50pm and not again until 1:10pm, on November 12, 2025, at 1:20pm and not again until 1:45pm, and on November 21, 2025, at 12:30pm and not again until 1:10pm. 10A NCAC 09 .0606(a) 1123 All vehicles used to transport children were not free of hazards. On the van used to transport children, the upholstery was torn, exposing foam on the seat of the left seat on the back row, on the left armrest on the left seat on the second row, and on the left armrest of the middle seat on the first row. 10A NCAC 09 .1002(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The most recent update of emergency information on file for one (1) child, enrolled on August 21, 2023, was completed on August 14, 2023. .0802(c) The violations documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 95%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. Your facility’s safe sleep policy must be followed at all times. Per rule and your facility’s safe sleep policy, sleeping infants must be visually checked at least once every fifteen (15) minutes and the check documented on a safe sleep log. I suggested you review the facility’s safe sleep policy with all staff members that work in the room for infants and at least annually thereafter, to ensure the policy is followed at all times. Additionally, I suggested you contact Tara Knight, Child Care Health Consultant with the Gaston County Department of Health and Human Services at 704.913.3129 to request additional technical assistance regarding safe sleep. 2. Vehicles used to transport children enrolled in child care centers must be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. I suggested that you remind any staff member who drives the vehicle used to transport children that a check of the vehicle should be conducted daily to ensure it is in good repair before using the vehicle to transport children. I also suggested you add chair covers to the torn seats or contact your auto repair shop to have the seats repaired. 3. Emergency medical care information must be on file for each child. That information must include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information must be on file in the center on the child's first day of attendance and must be updated as changes occur and at least annually. I suggested you create a schedule to have all families update emergency information regularly to ensure the information is updated at least annually as required. I also suggested you immediately place documentation in children’s files when you receive them to ensure they are not misplaced and are available for review at all times. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. I provided you with this link, as well as copies of the Continuous Quality Improvement Plan for both individuals and the program via email during the visit. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. I also provided you with a link to the North Carolina Rated License Assessment Project's self study information via email during the visit. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. I reviewed the facility’s ABCMS Provider Portal during the visit and noted all current staff members to be entered. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1002 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 27 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 241 Time In: 09:14 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements, during an annual compliance visit. You, Diamond McKenzie, Owner/Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued November 18, 2021. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, Bldg 1 capacity=91; Bldg 2 capacity=44 The Secretary of State website was checked on November 24, 2025, and your business, Eagles Nest Learning Group, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, group time, free play, outdoor play, lunch, and nap during the visit. The last sanitation inspection was conducted on April 1, 2025. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on February 10, 2025. The last fire drill was conducted on October 31, 2025. The last emergency drill documented was conducted on October 31, 2025. The last playground inspection was conducted on November 20, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on April 1, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility has not completed lead-based paint or asbestos testing. Please log into your Clean Classrooms for Carolina Kids account and take the steps to complete lead-based paint and asbestos training as soon as possible. Six (6) children’s files were reviewed during the visit. Two (2) new staff files and one (1) existing staff file were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. In Space #1, one (1) infant, eight (8) months of age, had a visual sleep check conducted on November 20, 2025, at 2:00pm and not again until 2:20pm. In Space #1, one (1) infant, ten (10) months of age, had a visual sleep check conducted on November 4, 2025, at 12:50pm and not again until 1:10pm, on November 12, 2025, at 1:20pm and not again until 1:45pm, and on November 21, 2025, at 12:30pm and not again until 1:10pm. 10A NCAC 09 .0606(a) 1123 All vehicles used to transport children were not free of hazards. On the van used to transport children, the upholstery was torn, exposing foam on the seat of the left seat on the back row, on the left armrest on the left seat on the second row, and on the left armrest of the middle seat on the first row. 10A NCAC 09 .1002(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The most recent update of emergency information on file for one (1) child, enrolled on August 21, 2023, was completed on August 14, 2023. .0802(c) The violations documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 95%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. Your facility’s safe sleep policy must be followed at all times. Per rule and your facility’s safe sleep policy, sleeping infants must be visually checked at least once every fifteen (15) minutes and the check documented on a safe sleep log. I suggested you review the facility’s safe sleep policy with all staff members that work in the room for infants and at least annually thereafter, to ensure the policy is followed at all times. Additionally, I suggested you contact Tara Knight, Child Care Health Consultant with the Gaston County Department of Health and Human Services at 704.913.3129 to request additional technical assistance regarding safe sleep. 2. Vehicles used to transport children enrolled in child care centers must be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. I suggested that you remind any staff member who drives the vehicle used to transport children that a check of the vehicle should be conducted daily to ensure it is in good repair before using the vehicle to transport children. I also suggested you add chair covers to the torn seats or contact your auto repair shop to have the seats repaired. 3. Emergency medical care information must be on file for each child. That information must include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information must be on file in the center on the child's first day of attendance and must be updated as changes occur and at least annually. I suggested you create a schedule to have all families update emergency information regularly to ensure the information is updated at least annually as required. I also suggested you immediately place documentation in children’s files when you receive them to ensure they are not misplaced and are available for review at all times. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. I provided you with this link, as well as copies of the Continuous Quality Improvement Plan for both individuals and the program via email during the visit. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. I also provided you with a link to the North Carolina Rated License Assessment Project's self study information via email during the visit. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. I reviewed the facility’s ABCMS Provider Portal during the visit and noted all current staff members to be entered. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 11/24/2025 Number Present: 27 Completed Date: 11/24/2025 Age: From 0 To 5 Total Minutes: 241 Time In: 09:14 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements, during an annual compliance visit. You, Diamond McKenzie, Owner/Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued November 18, 2021. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, Bldg 1 capacity=91; Bldg 2 capacity=44 The Secretary of State website was checked on November 24, 2025, and your business, Eagles Nest Learning Group, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, and all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, group time, free play, outdoor play, lunch, and nap during the visit. The last sanitation inspection was conducted on April 1, 2025. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on February 10, 2025. The last fire drill was conducted on October 31, 2025. The last emergency drill documented was conducted on October 31, 2025. The last playground inspection was conducted on November 20, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on April 1, 2024. Per the facility data on the Clean Classrooms for Carolina Kids website, your facility has not completed lead-based paint or asbestos testing. Please log into your Clean Classrooms for Carolina Kids account and take the steps to complete lead-based paint and asbestos training as soon as possible. Six (6) children’s files were reviewed during the visit. Two (2) new staff files and one (1) existing staff file were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 871 Center staff did not comply with the safe sleep policy. In Space #1, one (1) infant, eight (8) months of age, had a visual sleep check conducted on November 20, 2025, at 2:00pm and not again until 2:20pm. In Space #1, one (1) infant, ten (10) months of age, had a visual sleep check conducted on November 4, 2025, at 12:50pm and not again until 1:10pm, on November 12, 2025, at 1:20pm and not again until 1:45pm, and on November 21, 2025, at 12:30pm and not again until 1:10pm. 10A NCAC 09 .0606(a) 1123 All vehicles used to transport children were not free of hazards. On the van used to transport children, the upholstery was torn, exposing foam on the seat of the left seat on the back row, on the left armrest on the left seat on the second row, and on the left armrest of the middle seat on the first row. 10A NCAC 09 .1002(a) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The most recent update of emergency information on file for one (1) child, enrolled on August 21, 2023, was completed on August 14, 2023. .0802(c) The violations documented must be corrected immediately. On or before December 8, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 95%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. Your facility’s safe sleep policy must be followed at all times. Per rule and your facility’s safe sleep policy, sleeping infants must be visually checked at least once every fifteen (15) minutes and the check documented on a safe sleep log. I suggested you review the facility’s safe sleep policy with all staff members that work in the room for infants and at least annually thereafter, to ensure the policy is followed at all times. Additionally, I suggested you contact Tara Knight, Child Care Health Consultant with the Gaston County Department of Health and Human Services at 704.913.3129 to request additional technical assistance regarding safe sleep. 2. Vehicles used to transport children enrolled in child care centers must be free of hazards such as, but not limited to, torn upholstery that allows children to remove the interior padding, broken windows, holes in the floor or roof, or tire treads of less than 2/32 of an inch. I suggested that you remind any staff member who drives the vehicle used to transport children that a check of the vehicle should be conducted daily to ensure it is in good repair before using the vehicle to transport children. I also suggested you add chair covers to the torn seats or contact your auto repair shop to have the seats repaired. 3. Emergency medical care information must be on file for each child. That information must include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information must be on file in the center on the child's first day of attendance and must be updated as changes occur and at least annually. I suggested you create a schedule to have all families update emergency information regularly to ensure the information is updated at least annually as required. I also suggested you immediately place documentation in children’s files when you receive them to ensure they are not misplaced and are available for review at all times. Consultation: We discussed the QRIS Modernization and the Pathway to the Stars. We reviewed all three (3) pathways, as well as the Family and Community Engagement Standards. I encouraged you to visit the QRIS Modernization website to review information regarding the changes to the rated license process. Information on the three (3) pathway options, as well as links to upcoming webinars may be found on the DCDEE QRIS Modernization website: https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. I provided you with this link, as well as copies of the Continuous Quality Improvement Plan for both individuals and the program via email during the visit. We discussed changes to the environmental rating scales and the implementation of the “3’s”. I encouraged you to visit the North Carolina Rated License Assessment Project website for more information regarding the 3’s, as well as webinars and training opportunities: https://ncrlap.org/Resources/pages/get-ready-for-3s/. I also suggested you reach out to Deirdre Sykes, your technical assistant with the Partnership for Children of Lincoln and Gaston Counties, to request technical assistance as you prepare to begin the rated license process. I also provided you with a link to the North Carolina Rated License Assessment Project's self study information via email during the visit. Additionally, please ensure all staff members have a WORKS account, that all transcripts have been submitted, and all WORKS accounts are up to date. I reviewed the facility’s ABCMS Provider Portal during the visit and noted all current staff members to be entered. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. I provided you with a copy of the North Carolina Foundations for Early Learning and Development Book during the visit. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 6/2/2025 Number Present: 36 Completed Date: 6/2/2025 Age: From 0 To 12 Total Minutes: 147 Time In: 10:03 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Diamond McKenzie, Owner/Administrator, assisted me with today’s visit. Your program currently operates with a three (3) star license issued November 18, 2021. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, bldg 1 capacity=91, and bldg 2 capacity=44. The Secretary of State website was checked on June 2, 2025, and your business, Eagles Nest Learning Group, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The last sanitation inspection was conducted on April 1, 2025. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on June 28, 2024. The most recent fire drill was conducted on May 12, 2025, the most recent emergency drill was conducted on April 25, 2025, and the most recent playground inspection was conducted on May 6, 2025. You received the results of your most recent lead water testing showing no levels of lead above the allowed amount, on April 1, 2024. Per the Clean Classrooms for Carolina Kids database, you have not completed the lead-based paint or asbestos testing. Please log into your account to complete the training and testing for lead-based paint and asbestos immediately. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor and outdoor learning environment. Children throughout the facility were participating in routines, lunch, group time, free play, nap and outdoor play during the visit. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training, and Criminal Background Checks. Two (2) new staff members were hired since the last visit. The following violations were observed/documented during the visit: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #2a, one (1) aerosol can of Chase’s Home Value Spray Disinfectant, with multiple warnings, was in the unlocked closet in the classroom, accessible to children. In Space #4, the classroom used by children enrolled in Space #2a and Building 2 Space 1a/b, one (1) bottle of Lysol Brand New Day Clinging Toilet Bowl Cleaner, one (1) bottle of Clorox Clean Up Cleaner and Bleach, and one (1) bottle of Windex Original, all with multiple warnings, were in the unlocked closet in the classroom, accessible to children. In Space #6, one (1) bottle of All Purpose Peppermint Sage All Purpose Cleaner, with multiple warnings, was on the diaper changing table, accessible to children. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, one (1) sleeping infant, three (3) months of age, had a visual sleep check documented on May 5, 2025, at 9:10am and not again until 9:30am, on May 20, 2025, at 1:17pm and not again until 1:37pm, and on May 21, 2025, at 11:39am and not again until 11:56am. In Space #1, one (1) sleeping infant, nine (9) months of age, had a visual sleep check documented on April 23, 2025, at 11:05am and not again until 11:30am, and on May 13, 2025, at 12:00pm and not again until 12:30pm. In Space #1, one (1) sleeping infant, ten (10) months of age, had a visual sleep check documented on May 22, 2025, at 12:57pm and not again until 1:15pm. Per your facility’s safe sleep policy, a visual sleep check must be conducted and documented for each infant every fifteen (15) minutes at a minimum. .0606(g) The violations documented must be corrected immediately. On or before June 16, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 96%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance was provided on the following: 1. Your facility’s safe sleep policy must be followed at all times. Per rule and your facility’s safe sleep policy, sleeping infants must be visually checked at least once every fifteen (15) minutes and the check documented on a safe sleep log. I suggested you post the sleep logs near the crib where infants sleep. I also suggested you review the facility’s safe sleep policy with all staff members who work in the room for infants to ensure the policy is followed at all times. Additionally, I suggested you contact Tara Knight, Child Care Health Consultant with the Gaston County Department of Health and Human Services at 704.913.3129 to request additional technical assistance regarding safe sleep. 2. All hazardous items with multiple warnings and items in aerosol containers must be kept in locked storage. Items labeled “keep out of reach of children” with no other warnings may be stored five (5) feet off the ground. I suggested you remind all staff members to check their classroom thoroughly each morning to ensure all hazardous products are stored properly. I also suggested you review this information with all staff members to ensure they can understand which items need to be locked based on warning labels. You removed all hazardous products and placed them in locked storage during the visit. Consultation As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ . This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: CHRISTINE ROSINSKI Operation Type: Center Case Number: Visit Date: 12/18/2024 Number Present: 25 Completed Date: 12/18/2024 Age: From 0 To 5 Total Minutes: 238 Time In: 08:42 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements, including health and safety requirements. You, Diamond McKenzie, Administrator, assisted with today’s visit. A checklist was used to note the requirements I monitored today. Your program currently operates with a three (3) star license issued November 18, 2021. The permit restrictions were in compliance including First Shift (daytime care), meets enhanced ratios, Bldg 1 capacity=91, and Bldg 2 capacity=44. The Secretary of State website was checked on December 18, 2024, and your business, Eagles Nest Learning Group, LLC, was active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment. Children throughout the facility were participating in routines, free play, breakfast, nap, lunch, and group time during the visit. The last sanitation inspection was conducted on July 30, 2024. A “superior” classification was issued with eight (8) demerits noted on the grade card. The last fire inspection was conducted on June 28, 2024. The last fire drill was conducted on November 19, 2024. The last emergency drill was conducted on October 2, 2024. The last playground inspection was conducted on November 19, 2024. Seven (7) children’s files were reviewed during the visit. Three (3) new staff files and one (1) existing staff file were reviewed during the visit. The following violations were observed/documented during today’s visit: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #3, six (6) syringes with liquid inside, labeled with a staff member’s name, were in an unlocked refrigerator. One (1) bottle of prescription Methylphenidate Tablets were in an unlocked box on a shelf five (5) feet five (5) inches from the ground in the restroom used by children between Space #4 and Space #5. 15A NCAC 18A .2820(d) 1311 Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency information on file for one (1) child, enrolled on March 2, 2020, was last updated on August 16, 2023. The emergency information on file for one (1) child, enrolled on September 6, 2023, was last updated on September 6, 2023. .0802(c) 1329 Application for enrollment did not include all required information. On the application for two (2) children, both enrolled on September 3, 2024, the sections for health care needs, allergies, health concerns, fears, behaviors, and medications, were all left blank. .0801(a)(1-7) The violations documented must be corrected immediately. On or before January 1, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected, and how compliance will be maintained in the future. Include the violation item number, statement of compliance, date of the visit, and license ID number in the letter. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, it may be considered falsification of information. If sufficient information is not received by the due date, an unannounced follow-up visit may be conducted. The Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Please send your letter to christine.rosinski@dhhs.nc.gov. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Prior to today's visit, your program maintained a compliance history of 98%. Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical assistance was provided on the following: 1. Medications including prescription and non-prescription items must be stored in a locked cabinet or other locked container and may not be stored above food. Designated emergency medications may be stored out of reach of children (at least five feet from the ground), but are not required to be in locked storage. Non-prescription diaper creams and sunscreen may be kept out of reach of children when not in use (at least five feet from the ground), but are not required to be in locked storage. You have boxes which lock in each classroom used to store medications. I suggested you remind all staff members that the boxes used to store prescription medications must remined locked. You placed the prescription medication in a locked box during the visit and stated the prescription medication was not being used at this time and that you would send it home with the child’s parent. You also locked the refrigerator used to store staff medication during the visit. I reminded you that any prescription medication, including staff medication, must remain locked at all times. 2. Emergency medical care information must be on file for each child. That information must include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency; (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. This emergency medical care information must be on file in the center on the child's first day of attendance and must be updated as changes occur and at least annually. I suggested you create a schedule to have all families update emergency information regularly to ensure the information is updated at least annually. I also suggested you review children’s files periodically to ensure all required information is contained. 3. Each child in care must have an individual application for enrollment completed and signed by the child's parent on file. The completed, signed application shall be on file in the center on the first day the child attends and shall include the following information: emergency medical information; the child's full name and the name the child is to be called; the child's date of birth; any allergies and the symptoms and type of response required for allergic reactions; any health care needs or concerns, symptoms of and the type of response required for these health care needs or concerns; fears or behavior characteristics that the child has; and the names of individuals to whom the center may release the child, as authorized by the person who signs the application. I encouraged you to review all applications during the enrollment process to ensure all required spaces are completed by the parent. Consultation: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Hold harmless has been extended until the new QRIS system is implemented. Programs still have the option to choose to voluntarily complete the star rated license reassessment if they so desire. The North Carolina Rated License Assessment Project is currently providing outreach to offer Environmental Rating Scales which will not be applied to your Rated License. If you are interested, or would like more information, please contact the North Carolina Rated License Assessment Project at ncrlap@uncg.edu or (866) 362-7527. For information and training related to the Environmental Rating Scales, please visit https://www.ncrlap.org/. Stay up to date with the Division of Child Development and Early Education by visiting www.ncchildcare.ncdhhs.gov. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the "What's New" tab for important updates impacting child care in North Carolina. Thank you for your time today. If you have any questions about today’s visit, please contact me or my supervisor, Tammy McGalliard, tammy.mcgalliard@dhhs.nc.gov. If I can be of further assistance, you may contact me at 704-579-4463. Christine Rosinski PO Box 927 Cornelius, NC 28031 Christine.rosinski@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: EAGLES NEST CHILD DEVELOPMENT CENTER Facility ID: 36000596 Consultant: TIFFANI SIMS Operation Type: Center Case Number: Visit Date: 1/12/2024 Number Present: 36 Completed Date: 1/12/2024 Age: From 0 To 5 Total Minutes: 195 Time In: 09:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced annual compliance visit was to monitor your compliance with all applicable child care requirements including health and safety requirements. Beth Archer, Child Care Consultant, assisted with today’s visit. You, Diamond McKenzie, Owner/Administrator, and Laura Whittaker, Assistant Director, assisted me with the visit today. The Secretary of State website was checked on January 11, 2024, and your business Eagles Nest Learning Group, LLC., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, Tiffani Sims, at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. The facility currently operates with a 3-star rated license issued on November 18, 2021, earning four (4) points in staff education, two (2) points in the program standards, and one (1) quality point. The program's license restrictions include the following: daytime care, enhanced ratios, and Building #1 capacity equals 91 and Building #2 capacity equals 44. During today’s visit, the children were observed in indoor and outdoor free play, music, and lunch time. Inspections/Emergency Drills: Fire Inspection: The last fire inspection was completed on August 30. 2023. Sanitation Inspection: The last sanitation inspection was completed on October 10, 2023. A “superior” classification was issued with four (4) demerits noted on the grade card. Emergency Drills/Playground Inspections: The last shelter in place drill was completed on October 9, 2023. The last playground inspection was completed on December 22, 2023. The last fire drill was completed on December 22, 2023. A complete walkthrough of licensed indoor and outdoor spaces was conducted. A checklist was used to note the requirements I monitored today. Files Reviewed: Children’s files, program files, and staff files were monitored today. Seven (7) children's files were reviewed during today’s visit. One (1) staff file was reviewed, and two (2) new staff files were reviewed today. I discussed the Staff and Training Worksheet and the Children’s Record form with you today. Both forms were completed and verified during the visit. The following violations were observed during the visit today. I discussed these violations with you in detail at the end of the visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The current fire inspection available for review was dated August 30, 2023. The previous fire inspection was conducted on June 30, 2022. The fire inspection was not submitted to DCDEE within one week of the inspection. The fire inspection report was emailed to the DCDEE Child Care Consultant on September 13, 2023. 10A NCAC 09 .0304(a) The following Technical Assistance regarding the violations observed during today’s visit was provided: Fire Inspection Reports: As a reminder, fire inspection reports are required annually and must be completed before the last date of when the last fire inspection was conducted. I suggested contacting the Fire Marshall’s office at least four to six weeks prior from when the last fire inspection was completed to get on their calendar to ensure the fire inspection report does not exceed the one-year date. Also, fire inspections must be submitted to DCDEE within one week of the completed fire inspection. Compliance History: You must maintain at least 75% Compliance History for each 18-month period as required. Prior to today’s visit your compliance history was eighty-eight percent (88%). Please note any violations cited during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to a recommended administrative action. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by January 26, 2024. Please include in that letter each item number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at tiffani.sims@dhhs.nc.gov Tiffani Sims PO Box 185 Glen Alpine, NC 28628 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: -Resuming Star Rated License Reassessment Information I shared information concerning resuming the star rated license reassessment. Eagles Nest Child Development Center is in cohort #3 for resuming the star rated license reassessment. Your child care program’s prep year will begin on July 1, 2025, through June 30, 2026. Your child care program’s reassessment year will begin on July 1, 2026, through June 30, 2027. For more information, please visit the DCDEE website under the providers tab. You will then scroll to Licensing tab, scroll to the Star Rated License tab, and then click on to the Resuming Star Rated License tab. The link is https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License -COVID-19 Information and Resources: I shared information and resources about COVID-19 vaccines, visit MySpot.nc.gov, call the CDC-INFO Contact Center at 800-CDC-INFO, or visit ncdhhs.gov/LHD to contact a local health department. Read the CDC’s full statement about recommending the updated COVID-19 vaccine for the fall/winter virus season. Info/Guidance for Educators & Child Care Providers Link: https://covid19.ncdhhs.gov/guidance-for-educators-and-child-care-providers Current Guidance for COVID-19 Protection – link below https://www.cdc.gov/coronavirus/2019-ncov/community/schools-childcare/index.html -On-going Trainings: Please visit Moodle on the DCDEE website to obtain necessary on-going training hours as required annually. -Challenging Behaviors Helpline by Healthy Social Behavior Project The Healthy Social Behavior Project is offering technical assistance with challenging behaviors to programs. Please see the link below for more information. I shared the flier with you with information on the Challenging Behaviors Helpline. Website Link: https://www.childcareresourcesinc.org/challenging-behaviors-helpline To speak to a Healthy Social Behavior Specialist, please contact the helpline at 1-888-600-1685 Option 1. -Moodle Support: The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle support. To get help with Moodle, email at DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. DCDEE Updates: What’s New Tab Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. This website enables you to view the entire Law and Child Care Requirements for North Carolina as well as download required forms. I encourage you to click on the “What’s New” tab for important updates impacting childcare in North Carolina. If I can be of assistance in the future, or if you have any questions about this visit, please feel free to contact me at Tiffani Sims; PO Box 185, Glen Alpine, NC 28628; (828) 417-1648; tiffani.sims@dhhs.nc.gov or my supervisor Tammy McGalliard at tammy.mcgalliard@dhhs.nc.gov. Thank you for your time today. We appreciate all you are doing to serve the children and families of North Carolina. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times