A+ Learning Academy

10A NCAC 09 .0304 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: PAULA DAVIS Operation Type: Center Case Number: Visit Date: 8/20/2024 Number Present: 55 Completed Date: 8/20/2024 Age: From 0 To 5 Total Minutes: 215 Time In: 10:25 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance of applicable child care requirements during your annual compliance visit. I monitored the indoor and outdoor environments for compliance with child care requirements. Staff/child ratios, supervision, use of space and capacity were monitored for compliance. The permit, sanitation, evacuation, safe arrival and departure procedures, first aid chart, menus, activity plan, daily schedule, staff/child ratios, emergency medical care plan, emergency telephone numbers and a summary of NC Child Care Law were all posted at the time of the visit. The storage of medication and hazardous products was also monitored for compliance. Three new staff members were hired since the 4-05-24 routine unannounced visit. The new staff files were reviewed today. A sample of existing staff files were reviewed and the information on the Staff and Training worksheets was verified. A sample of children's records were reviewed and the worksheet was completed. The last fire drill was documented as conducted on 8-6-24 at 10:14 am. The last outdoor inspection was documented as conducted on 8-12-24. A lockdown drill was conduct on 7-22-24 at 12:05 pm. An approved fire inspection was completed on 8-1-24. A sanitation inspection was last completed on 7-26-24 with 17 demerits and a approved classification. The corporation status of 61 Technology Drive, LLC was verified as current and active following the visit using the Secretary of State's website. During the visit, the children were observed in outdoor play, and eating lunch, which consisted of chicken quesadilla, peas, green beans, mixed fruit and milk. A three star child care center with five points in education, two points in program standards and one quality point was issued on 4-22-19. Based on information provided and observations made during the visit you continue to meet the requirements previously met to obtain such a license. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8-1-24. 10A NCAC 09 .0304(a) Prior to today's visit you sent an email stating that you had contacted your fire inspector because your inspection was due, but he had not gotten back in touch with you. Today a violation was documented because your last inspection was completed on 8-1-24. You called the inspector during the visit and he stated that they had not done any inspections because they were short staffed and working with new software. He told you he would be out sometime this week to complete your inspection. Please send me a copy of the inspection within one week of having the inspection completed. ****Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules.**** Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than . Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to 9-3-24 ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of further assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0224-346A Visit Date: 2/28/2024 Number Present: 32 Completed Date: 2/28/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 09:30 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Danelle Morgan, Owner, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Morgan and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member's inappropriate and rough handling of a nine-month old child placed the child in an unsafe environment and resulted in injury to the child’s head, neck, and back. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member held a nine-month old child on her lap and roughly bounced the child while the child cried in distress. G.S. 110-91(10) 904 Child was handled roughly. A staff member handled a nine-month old child roughly when she repeatedly hit the child’s back forcefully with her hand, intentionally dropped the child on the floor, and hit the child’s head with a chair. .1803(a)(1) 1810 There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment based on a staff member’s inappropriate handling of a nine-month old child. GS 110-105.6(a) You may contact me Katisha Farmer, Investigations Consultant, 252 373-8547, email Katisha.farmer@dhhs.nc.gov or Supervisor, Corrie Davenport at corrie.davenport@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0224-346A Visit Date: 2/28/2024 Number Present: 32 Completed Date: 2/28/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 09:30 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Danelle Morgan, Owner, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Morgan and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member's inappropriate and rough handling of a nine-month old child placed the child in an unsafe environment and resulted in injury to the child’s head, neck, and back. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member held a nine-month old child on her lap and roughly bounced the child while the child cried in distress. G.S. 110-91(10) 904 Child was handled roughly. A staff member handled a nine-month old child roughly when she repeatedly hit the child’s back forcefully with her hand, intentionally dropped the child on the floor, and hit the child’s head with a chair. .1803(a)(1) 1810 There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment based on a staff member’s inappropriate handling of a nine-month old child. GS 110-105.6(a) You may contact me Katisha Farmer, Investigations Consultant, 252 373-8547, email Katisha.farmer@dhhs.nc.gov or Supervisor, Corrie Davenport at corrie.davenport@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0224-346A Visit Date: 2/28/2024 Number Present: 32 Completed Date: 2/28/2024 Age: From 0 To 5 Total Minutes: 60 Time In: 09:30 AM Time Out: 10:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Danelle Morgan, Owner, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Morgan and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. A staff member's inappropriate and rough handling of a nine-month old child placed the child in an unsafe environment and resulted in injury to the child’s head, neck, and back. 10A NCAC 09 .0601(a) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member held a nine-month old child on her lap and roughly bounced the child while the child cried in distress. G.S. 110-91(10) 904 Child was handled roughly. A staff member handled a nine-month old child roughly when she repeatedly hit the child’s back forcefully with her hand, intentionally dropped the child on the floor, and hit the child’s head with a chair. .1803(a)(1) 1810 There was a substantiation of child maltreatment. The Division of Child Development and Early Education determined child maltreatment based on a staff member’s inappropriate handling of a nine-month old child. GS 110-105.6(a) You may contact me Katisha Farmer, Investigations Consultant, 252 373-8547, email Katisha.farmer@dhhs.nc.gov or Supervisor, Corrie Davenport at corrie.davenport@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: KATISHA FARMER Operation Type: Center Case Number: 0923-200A Visit Date: 9/22/2023 Number Present: 81 Completed Date: 9/22/2023 Age: From 0 To 11 Total Minutes: 75 Time In: 10:15 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Danelle Morgan, Regional Director, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Morgan and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. No violations were observed and/or confirmed during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. An infant child was left outside in the hallway unsupervised. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. Staff members stacked sleeping cots in front of the classroom door to prevent children from leaving the classroom. 10A NCAC 09 .0601(a) 1877 A child was restrained as a form of discipline and the child's safety or the safety of others was not at risk. A staff member used a high chair to restrain a three-year-old child in response to the child's behaviors .1803(a)(10) You may contact me Katisha Farmer, Investigations Consultant, 252 373-8547, email Katisha.farmer@dhhs.nc.gov or Supervisor, Corrie Davenport at corrie.davenport@dhhs.nc.gov Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: PAULA DAVIS Operation Type: Center Case Number: 0723-120L Visit Date: 8/2/2023 Number Present: 0 Completed Date: 8/2/2023 Age: From 0 To 0 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to conclude a complaint investigation that was initiated on 7-26-23 for a complaint received by the Division of Child Development and Early Education on 7/25/23 alleging inappropriate discipline in the classroom for the five-year-old children. Limited monitoring of the childcare requirements was observed during today's visit. I observed all required postings, including the license. Staff/child ratios, supervision, permit restrictions, and adequate/approved space were all monitored and in compliance. I completed a general walk-through of the indoor space. The outdoor space was not observed today. Following the visit on 7-26-23 during a telephone interview additional information regarding the incident which occurred on 7-24-23 in the classroom for the five-year-old children was received. The individual stated that when she entered the classroom a teacher was sitting in front of the bathroom door and several children were inside the bathroom. One child came out of the bathroom and was crying and said to the individual that he had gotten in trouble for jumping on the cots. Based on the conversation with this individual a violation regarding inappropriate discipline was documented and the complaint is substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Children were in the bathroom without adult supervision. .1801(a)(1-5) 910 Children were disciplined by leaving them alone in a room separated from staff. Children were placed in the bathroom separated from staff for jumping on the cots. .1803(a)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A medical exam or health assessment was not available one child whose file was reviewed today. GS110-91(1) A violation was documented today regarding inappropriate discipline. I encouraged you today to review the child care rules regarding discipline. A violation was documented regarding supervision. Please be reminded that while children are involved in routines such as toileting they still must be supervised. Supervision was monitored during the visit today b in the classrooms. DCDEE expects staff to interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. If you know a particular child is having difficulties join in that child’s activities. Position yourself close to that child, invite them to be your partner in activities. Call to the office for assistance when needed. You and your staff are encouraged to read section .1800 of the child care rules which discusses staff/child interactions and behavior management, specifically Child Care Rule .1801(a)(1-5) which reads as follows: 10A NCAC 09 .1801-SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. Please continue to provide ongoing training to staff to ensure that supervision is maintained at all times. ****Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules.**** Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 8-16-23. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use my local mailing address for submitting items directly to me: PO Box 696, Pine Level, NC 27568. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: A+ LEARNING ACADEMY Facility ID: 51000861 Consultant: PAULA DAVIS Operation Type: Center Case Number: 0723-120L Visit Date: 8/2/2023 Number Present: 0 Completed Date: 8/2/2023 Age: From 0 To 0 Total Minutes: 70 Time In: 10:20 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to conclude a complaint investigation that was initiated on 7-26-23 for a complaint received by the Division of Child Development and Early Education on 7/25/23 alleging inappropriate discipline in the classroom for the five-year-old children. Limited monitoring of the childcare requirements was observed during today's visit. I observed all required postings, including the license. Staff/child ratios, supervision, permit restrictions, and adequate/approved space were all monitored and in compliance. I completed a general walk-through of the indoor space. The outdoor space was not observed today. Following the visit on 7-26-23 during a telephone interview additional information regarding the incident which occurred on 7-24-23 in the classroom for the five-year-old children was received. The individual stated that when she entered the classroom a teacher was sitting in front of the bathroom door and several children were inside the bathroom. One child came out of the bathroom and was crying and said to the individual that he had gotten in trouble for jumping on the cots. Based on the conversation with this individual a violation regarding inappropriate discipline was documented and the complaint is substantiated. The following violations were cited during today’s visit: Violation Number Comment Rule 303 Children were not adequately supervised at all times. Children were in the bathroom without adult supervision. .1801(a)(1-5) 910 Children were disciplined by leaving them alone in a room separated from staff. Children were placed in the bathroom separated from staff for jumping on the cots. .1803(a)(2) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A medical exam or health assessment was not available one child whose file was reviewed today. GS110-91(1) A violation was documented today regarding inappropriate discipline. I encouraged you today to review the child care rules regarding discipline. A violation was documented regarding supervision. Please be reminded that while children are involved in routines such as toileting they still must be supervised. Supervision was monitored during the visit today b in the classrooms. DCDEE expects staff to interact with children in positive ways by helping them feel welcome and comfortable, treating them with respect, listening to what they say, responding to them with acceptance and appreciation, and participating in activities with the children. If you know a particular child is having difficulties join in that child’s activities. Position yourself close to that child, invite them to be your partner in activities. Call to the office for assistance when needed. You and your staff are encouraged to read section .1800 of the child care rules which discusses staff/child interactions and behavior management, specifically Child Care Rule .1801(a)(1-5) which reads as follows: 10A NCAC 09 .1801-SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Documentation of emergencies shall be maintained and available for review by Division representatives upon request. Please continue to provide ongoing training to staff to ensure that supervision is maintained at all times. ****Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all of the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with all of the applicable laws and rules at all times. The best way for you to make sure that you are meeting all requirements is to periodically review the child care law and rules.**** Please send me a written statement describing how and when the above violations were corrected. The written statement must be received no later than 8-16-23. Please note that if your letter is mailed, a hand written signature is required. As an alternative, compliance letters can now be submitted via email. I recommend emailing your letter to reduce the time needed to ensure my receipt of your information; however, if you do not have access to email, please ensure that your letter is mailed in a timely fashion and that you allow for any possible delays in the mail service. Please contact me if you have questions pertaining to your compliance letter or if you will not be able to meet the two week timeframe for submission of your compliance letter. Please contact me at 919-819-9302 or at paula.davis@dhhs.nc.gov if I can be of assistance. Please use my local mailing address for submitting items directly to me: PO Box 696, Pine Level, NC 27568. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times