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Home › NC › Franklin › THE Learning Ladder Academy
1157 East Main Street, Franklin NC 28734 · License #56000170 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .0304 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1703 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .3222 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-102 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 5/13/2026 Number Present: 23 Completed Date: 5/13/2026 Age: From 2 To 4 Total Minutes: 227 Time In: 10:13 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and also signed by Alex Tores, Administrator, during the visit. An electronic signed copy of the visit summary was left on-site o you. Today, Ms. Tores the Administrator was available during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eight-four (84%) percentage as of 05/11/2026 The North Carolina Secretary of State website was viewed prior to today’s visit and The Learning Ladder, INC., is current/active as of 05/11/2026 Permit type – Three Star Center License issued 2/27/2019, capacity thirty-four (34) children 2-12 years. Special Services/Restrictions – Daytime care; Meets enhanced ratios; Meets enhanced space. Transportation is not approved. The last annual compliance visit was conducted on 5/27/2025 The last fire drill was practiced on 4/1/2026 The last shelter-in-place drill was practiced on 3/5/2026 The last playground inspection was documented on 5/1/2026 The last fire inspection was approved on 12/8/2025 The last sanitation inspection was conducted on 09/25/2025 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Lead water testing was completed on 11/18/2025with hazards. Lead paint testing was completed on 4/22/26 with no hazards. Asbestos testing has not been completed. Staff file Review: One (1) existing file and one (1) new staff file was monitored. Children’s file Review: Three (3) children’s file were monitored. Incident Logs: The incident log is in use and maintained. The last entry was dated 5/8/2026. At this time, there are not any children enrolled in the program that require the use of medication; topicals, prescription, or emergency medication. Upon arrival, I introduced myself to the Administrator. I observed a group of children two (2) and three (3) years of age, engaged in outdoor play activities. The outdoor environment contains two Cozy Coupes, four trikes, two stationary climbing structures, a child-sized picnic table, several dump trucks, and a large space for running and active play. I also observed a group of children four (4) through seven (7) years of age, transitioning to lunch and naptime. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. Naptime lighting was adequate. All meals and snacks are brought from home by the children. Teachers were engaged with the children, and overall supervision was adequate throughout the visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Summary of Law was not posted. GS 110-102 721 All equipment and furnishings were not in good repair. The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. G.S. 110-91(6); .0601(b) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. 15A NCAC 18A .2832(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff (S.W.)hired 4/28/26, did not have the orientation document on file for review. .1101(a)(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: Summary of Law Item # 114 Summary of Law was not posted. A copy in both English and Spanish was sent to you during the visit today. This item was corrected during the visit. Playground Equipment not in good repair Item # 721 The hollow blocks were splintered and contained mold. There was busy bead board that was attached to the wall on the playground, all colors have worn off, and it contains mold. To achieve compliance, the hollow blocks will need to be removed from the playground and replaced, and the busy bead board will need to be removed from the playground. Playground Hazards Item # 808 There was a storage shelf that held hollow blocks containing rust. There were two (2) children, using 4 child-size chairs to sit on in the fall zone area of the climbing structure. To achieve compliance, the storage shelf will need replaced or repainted to remove the rust. The recommendation would be to remove the four (4) kid size chairs from the playground. Staff Orientation Item # 1045 One new staff (S.W.) did not have the orientation document on file for review. You stated that you took the orientation document for the employee to sign. To achieve compliance, the orientation document must be completed and placed in the staff members file for review. ABCMS Provider Portal Item # 1805 Seven (7) staff members included the owner have not been hired on the ABCMS Provider Portal. After reviewing the ABCMS provider portal there is an account listed and there are six (6) staff members listed that are no longer employed at this facility. The owner is linked to this account with an expired criminal background letter. The owner has a current criminal background letter that is not linked to this account. To achieve compliance, six (6) staff members that are no longer employed at this facility will need to be terminated and the seven (7) staff member listed on the staff and training worksheet will need to be hired on the ABCMS provider portal. The below is the contact information for the CBC Unit: phone number: (919)-814-6401; Email address: DHHS.CBC.Unit@dhhs.nc.gov. To achieve compliance: The ABCMS Provider Portal must created for The Learning Ladder and employee linked/hired. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 5/28/2026. Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed that asbestos testing needs to be completed as soon as possible. Lead Paint and Asbestos Testing: We discussed the asbestos testing needs to be completed as soon as possible. https://www.cleanwaterforuskids.org/en/carolina/ In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing was required to be completed by May 31, 2025. We discussed the capacity for the facility. Based of the floor plan and the space calculation sheet There are three classroom spaces and they are as follow: Space # 1 Classroom # 1 = capacity -18 children Space #2 Classroom # 2 = capacity-7 children Space # 3 Classroom #3 =capacity- 9 children We discussed that space #2 and space #3 can be used as one classroom as far as center activity set up but only seven (7) children could occupy space #2 at one time and only nine (9) children could occupy space # 3 at one time and there would have to be a teacher or staff member in each space when children are present at all times. One teacher or staff member cannot be responsible for both spaces. We discussed additional shade is recommended on the playground side that contains the bike path. We discussed a couple of options; a sunshade sail option that can be found at the following link: Amazon.com : sun shade sail or you mention a canopy being mindful that it might have to be put up and taken down daily. We discussed visitor sign in and out documentation. You stated you will start using the template that can be found on the division’s website. We discussed materials and equipment that can be used on the playground in addition to what is available. Those materials and equipment include adding a sand box and water table, push and pull toys for the younger age group, hula hoops, to use as an obstacle course, and prop boxes (example: art materials, math and manipulatives, music, baby dolls and accessories, etc.). If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-176L Visit Date: 4/15/2026 Number Present: 25 Completed Date: 4/16/2026 Age: From 2 To 4 Total Minutes: 291 Time In: 01:09 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and signed by Alex Tores, Administrator, due to time constraints, as the facility closed at 5:30 PM. An electronic signed copy of the visit summary was left on-site to you. An electronic computerized copy of the visit summary was emailed to you. Ms. Tores, administrator assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-nine percent (89%) as of 04/13/2026. The facility operates with a three star license issued on 2/27/2019 Special Services/Restrictions includes Daytime care; meets enhanced ratios, meets enhanced space. The complaint was received by the Division of Child Development and Early Education on 04/13/2026 and sent to me on 04/13/2026. In addition to addressing the allegations, group size, use of licensed space, space capacity, permit restrictions, license posted, and new staff files, were monitored. A walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Tores accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. Upon my arrival, I observed children in three (3) classrooms resting for naptime. In Space #1, there were eleven (11) children between two and three years of age with one (1) staff member. In Space #2, there were seven (7) children three and four years of age with one (1) staff member. In Space #3, there were seven (7) children who were four years old with one (1) staff member. Lighting was appropriate. I observed afternoon snack, during which families provided all food components for snacks and meals. I also observed the children transition to the outdoor learning environment and then transition back inside for afternoon free play in activity centers. Supervision was adequate, and teacher interactions with the children were appropriate. Allegations within the report included the following: *Required Supervision of children were not properly maintained during naptime. *Required Supervision of children was not provided during outdoor play. *Required staff/child ratios were not met during naptime. *Required Sanitation procedures were not met during diapering. *Equipment and toys were not in good repair. *Safe environment was not provided during indoor and outdoor play. During today’s visit, each allegation was addressed; staff were interviewed, available video footage was reviewed for each, as outlined below, program records, equipment, and classroom observations conducted to determine the findings for each allegation. Supervision During Naptime: In response to the allegation regarding supervision during naptime, two (2) staff members and one (1) administrator were interviewed. Additionally, video footage from 3/30/2026, time-stamped from 12:15 p.m. through 3:00 p.m., was reviewed to assess staff supervision practices during naptime and showed that there was one (1) staff member present in each classroom space during this time. Additionally, during the visit, naptime was observed in all three (3) classroom spaces and a staff member was assigned to each classroom. Based on three (3) staff interviewed, video footage, and today’s observation the allegations regarding supervision during naptime was unsubstantiated. Supervision During Outdoor Play: In response to the allegation regarding supervision during outdoor play, video footage from 04/02/2026, including both morning and afternoon sessions, was reviewed to assess staff supervision of children in the outdoor learning environment. Video footage was viewed from 10:00 a.m. through 11:23 a.m. and from 3:00 p.m. through 5:30 p.m. and did not indicate any supervision concerns regarding allegations of a child leaving the playground to retrieve a ball that went over the fence. During the on-site observation, no balls were observed on the playground. The administrator stated that the program does not currently have balls available due to children previously throwing them over the fence. Additionally, the facility’s cell phone policy was reviewed. During today’s observations, staff were not observed using cell phones. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding supervision during outdoor play is unsubstantiated. Staff/Child Ratios During Naptime: In response to the allegation regarding staff/child ratios during naptime, three (3) staff members were interviewed, and video footage from 3/30/2026 was reviewed to verify compliance with required ratios. In addition, during the visit, daily sign-in and sign-out sheets were reviewed, including those dated 3/30/2026, as well as the previous year’s records through 4/15/2026. Attendance records were monitored for March and April and staff/child ratios were in compliance. Additionally, during today’s observation, there was one (1) teacher assigned to each classroom, and staff/child ratios were in compliance. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding staff/child ratios is unsubstantiated. Diapering Procedures: In response to the allegation regarding sanitation procedures during diapering, diapering practices were directly observed during the visit to assess compliance with required sanitation procedures. I observed the teacher following proper diaper changing procedures. The staff member and the child washed hands correctly after the diaper change. The teacher waited five (5) minutes after cleaning the diaper, changing table before proceeding with another diaper change. Based on three (3) staff interviewed and today’s observation the allegation regarding diapering is unsubstantiated. Equipment and Toys in Good Repair: In response to the allegation regarding equipment and toys not in good repair, the playground was observed during the visit to assess the condition of equipment and toys. Additionally, monthly playground inspections were reviewed from 6/19/2025 through 4/01/2026 and procedures for equipment and toys that are not in good repair were discussed. Per today’s observations of the outdoor playground, equipment was in good repair. Based on three (3) staff interviewed and today’s observation, the allegation regarding equipment and toys not in good repair is unsubstantiated. Safe Environment Indoor Play: In response to the allegation regarding the safety of the indoor environment, the half door leading from Classroom 1 to Classroom 2 was monitored and remained locked throughout the visit. Additionally, the office door remained locked throughout the visit. There are two school-age children enrolled in the program; however, the school-age children were not present and did not attend during the visit. They typically arrive at approximately 3:30 p.m. Based on three (3) staff interviewed and today’s observation, the allegation regarding safe environment during indoor play is unsubstantiated. Safe Environment During Outdoor Play: In response to the allegation regarding safe outdoor environment regarding school-age children carrying chairs up and down the slide in the presence of preschool children, video footage was viewed for 3/30/26 and 4/2/26, to include both morning and afternoon outdoor play. Video footage was viewed from 10:00 a.m. through 11:23 a.m. when children were outside and from 3:00 p.m. through 5:30 p.m. and did not identify any safety concerns related to equipment or toys being used inappropriately. Additionally, during the visit, outdoor play and equipment were observed. The equipment monitored and available was in good repair, and there was no safety concerns observed during children’s outdoor play. Additionally, procedures for the use of play equipment following rainfall were discussed with the administrator. The administrator stated after rain a staff member will wipe the equipment off before children have access to the outdoor equipment. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding safe environment during indoor and outdoor play is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Eighteen (18) were signed in by a parent or guardian on 3/30/26 noted the time of arrival. However, eleven (11) children were signed out by the parent or guardian, but departure time was not noted on the daily sign in and out sheet. 10A NCAC 09 .0302(d)(4) 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. A child that struggles with anxiety at naptime, sat at a table for two hours with no activity GS 110-91(12); .0508(d)(2) 807 A safe indoor and outdoor environment was not provided for the children. One (1) child in space #2 had their head covered during naptime. One (1) child in space # 1 had their head covered during naptime. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence from the playground, the lower fence next to staff parking, the fence is measuring 3’9. The fence going up the hill from the staff parking lot is measuring 3’9 for the first 3 panels. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member hired on 3/30/26 did not have a medical on file for review prior to employment. Staff members have a scheduled appointment to get the medical completed on 4/17/26. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the two stationary play structures is measuring between 1” to 3”. .0605(k)(1-4) Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 05/01/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed rest time and expectations for non-nappers. Children who do not nap may not remain without activity for extended periods of time (e.g., two hours) and must be provided with developmentally appropriate activities. You stated that activities had been offered in the past; however, since the child did not engage with them, they have not been consistently offered. It was recommended that developmentally appropriate activities continue to be made available and left accessible for the non-napping child. We discussed diapering procedures, including the required wait time between cleaning the changing table and initiating another diaper change. The most current Diapering Procedure poster can be found at the following link: https://healthychildcare.unc.edu/resources/posters/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0302 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-176L Visit Date: 4/15/2026 Number Present: 25 Completed Date: 4/16/2026 Age: From 2 To 4 Total Minutes: 291 Time In: 01:09 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and signed by Alex Tores, Administrator, due to time constraints, as the facility closed at 5:30 PM. An electronic signed copy of the visit summary was left on-site to you. An electronic computerized copy of the visit summary was emailed to you. Ms. Tores, administrator assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-nine percent (89%) as of 04/13/2026. The facility operates with a three star license issued on 2/27/2019 Special Services/Restrictions includes Daytime care; meets enhanced ratios, meets enhanced space. The complaint was received by the Division of Child Development and Early Education on 04/13/2026 and sent to me on 04/13/2026. In addition to addressing the allegations, group size, use of licensed space, space capacity, permit restrictions, license posted, and new staff files, were monitored. A walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Tores accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. Upon my arrival, I observed children in three (3) classrooms resting for naptime. In Space #1, there were eleven (11) children between two and three years of age with one (1) staff member. In Space #2, there were seven (7) children three and four years of age with one (1) staff member. In Space #3, there were seven (7) children who were four years old with one (1) staff member. Lighting was appropriate. I observed afternoon snack, during which families provided all food components for snacks and meals. I also observed the children transition to the outdoor learning environment and then transition back inside for afternoon free play in activity centers. Supervision was adequate, and teacher interactions with the children were appropriate. Allegations within the report included the following: *Required Supervision of children were not properly maintained during naptime. *Required Supervision of children was not provided during outdoor play. *Required staff/child ratios were not met during naptime. *Required Sanitation procedures were not met during diapering. *Equipment and toys were not in good repair. *Safe environment was not provided during indoor and outdoor play. During today’s visit, each allegation was addressed; staff were interviewed, available video footage was reviewed for each, as outlined below, program records, equipment, and classroom observations conducted to determine the findings for each allegation. Supervision During Naptime: In response to the allegation regarding supervision during naptime, two (2) staff members and one (1) administrator were interviewed. Additionally, video footage from 3/30/2026, time-stamped from 12:15 p.m. through 3:00 p.m., was reviewed to assess staff supervision practices during naptime and showed that there was one (1) staff member present in each classroom space during this time. Additionally, during the visit, naptime was observed in all three (3) classroom spaces and a staff member was assigned to each classroom. Based on three (3) staff interviewed, video footage, and today’s observation the allegations regarding supervision during naptime was unsubstantiated. Supervision During Outdoor Play: In response to the allegation regarding supervision during outdoor play, video footage from 04/02/2026, including both morning and afternoon sessions, was reviewed to assess staff supervision of children in the outdoor learning environment. Video footage was viewed from 10:00 a.m. through 11:23 a.m. and from 3:00 p.m. through 5:30 p.m. and did not indicate any supervision concerns regarding allegations of a child leaving the playground to retrieve a ball that went over the fence. During the on-site observation, no balls were observed on the playground. The administrator stated that the program does not currently have balls available due to children previously throwing them over the fence. Additionally, the facility’s cell phone policy was reviewed. During today’s observations, staff were not observed using cell phones. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding supervision during outdoor play is unsubstantiated. Staff/Child Ratios During Naptime: In response to the allegation regarding staff/child ratios during naptime, three (3) staff members were interviewed, and video footage from 3/30/2026 was reviewed to verify compliance with required ratios. In addition, during the visit, daily sign-in and sign-out sheets were reviewed, including those dated 3/30/2026, as well as the previous year’s records through 4/15/2026. Attendance records were monitored for March and April and staff/child ratios were in compliance. Additionally, during today’s observation, there was one (1) teacher assigned to each classroom, and staff/child ratios were in compliance. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding staff/child ratios is unsubstantiated. Diapering Procedures: In response to the allegation regarding sanitation procedures during diapering, diapering practices were directly observed during the visit to assess compliance with required sanitation procedures. I observed the teacher following proper diaper changing procedures. The staff member and the child washed hands correctly after the diaper change. The teacher waited five (5) minutes after cleaning the diaper, changing table before proceeding with another diaper change. Based on three (3) staff interviewed and today’s observation the allegation regarding diapering is unsubstantiated. Equipment and Toys in Good Repair: In response to the allegation regarding equipment and toys not in good repair, the playground was observed during the visit to assess the condition of equipment and toys. Additionally, monthly playground inspections were reviewed from 6/19/2025 through 4/01/2026 and procedures for equipment and toys that are not in good repair were discussed. Per today’s observations of the outdoor playground, equipment was in good repair. Based on three (3) staff interviewed and today’s observation, the allegation regarding equipment and toys not in good repair is unsubstantiated. Safe Environment Indoor Play: In response to the allegation regarding the safety of the indoor environment, the half door leading from Classroom 1 to Classroom 2 was monitored and remained locked throughout the visit. Additionally, the office door remained locked throughout the visit. There are two school-age children enrolled in the program; however, the school-age children were not present and did not attend during the visit. They typically arrive at approximately 3:30 p.m. Based on three (3) staff interviewed and today’s observation, the allegation regarding safe environment during indoor play is unsubstantiated. Safe Environment During Outdoor Play: In response to the allegation regarding safe outdoor environment regarding school-age children carrying chairs up and down the slide in the presence of preschool children, video footage was viewed for 3/30/26 and 4/2/26, to include both morning and afternoon outdoor play. Video footage was viewed from 10:00 a.m. through 11:23 a.m. when children were outside and from 3:00 p.m. through 5:30 p.m. and did not identify any safety concerns related to equipment or toys being used inappropriately. Additionally, during the visit, outdoor play and equipment were observed. The equipment monitored and available was in good repair, and there was no safety concerns observed during children’s outdoor play. Additionally, procedures for the use of play equipment following rainfall were discussed with the administrator. The administrator stated after rain a staff member will wipe the equipment off before children have access to the outdoor equipment. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding safe environment during indoor and outdoor play is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Eighteen (18) were signed in by a parent or guardian on 3/30/26 noted the time of arrival. However, eleven (11) children were signed out by the parent or guardian, but departure time was not noted on the daily sign in and out sheet. 10A NCAC 09 .0302(d)(4) 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. A child that struggles with anxiety at naptime, sat at a table for two hours with no activity GS 110-91(12); .0508(d)(2) 807 A safe indoor and outdoor environment was not provided for the children. One (1) child in space #2 had their head covered during naptime. One (1) child in space # 1 had their head covered during naptime. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence from the playground, the lower fence next to staff parking, the fence is measuring 3’9. The fence going up the hill from the staff parking lot is measuring 3’9 for the first 3 panels. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member hired on 3/30/26 did not have a medical on file for review prior to employment. Staff members have a scheduled appointment to get the medical completed on 4/17/26. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the two stationary play structures is measuring between 1” to 3”. .0605(k)(1-4) Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 05/01/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed rest time and expectations for non-nappers. Children who do not nap may not remain without activity for extended periods of time (e.g., two hours) and must be provided with developmentally appropriate activities. You stated that activities had been offered in the past; however, since the child did not engage with them, they have not been consistently offered. It was recommended that developmentally appropriate activities continue to be made available and left accessible for the non-napping child. We discussed diapering procedures, including the required wait time between cleaning the changing table and initiating another diaper change. The most current Diapering Procedure poster can be found at the following link: https://healthychildcare.unc.edu/resources/posters/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-176L Visit Date: 4/15/2026 Number Present: 25 Completed Date: 4/16/2026 Age: From 2 To 4 Total Minutes: 291 Time In: 01:09 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and signed by Alex Tores, Administrator, due to time constraints, as the facility closed at 5:30 PM. An electronic signed copy of the visit summary was left on-site to you. An electronic computerized copy of the visit summary was emailed to you. Ms. Tores, administrator assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-nine percent (89%) as of 04/13/2026. The facility operates with a three star license issued on 2/27/2019 Special Services/Restrictions includes Daytime care; meets enhanced ratios, meets enhanced space. The complaint was received by the Division of Child Development and Early Education on 04/13/2026 and sent to me on 04/13/2026. In addition to addressing the allegations, group size, use of licensed space, space capacity, permit restrictions, license posted, and new staff files, were monitored. A walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Tores accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. Upon my arrival, I observed children in three (3) classrooms resting for naptime. In Space #1, there were eleven (11) children between two and three years of age with one (1) staff member. In Space #2, there were seven (7) children three and four years of age with one (1) staff member. In Space #3, there were seven (7) children who were four years old with one (1) staff member. Lighting was appropriate. I observed afternoon snack, during which families provided all food components for snacks and meals. I also observed the children transition to the outdoor learning environment and then transition back inside for afternoon free play in activity centers. Supervision was adequate, and teacher interactions with the children were appropriate. Allegations within the report included the following: *Required Supervision of children were not properly maintained during naptime. *Required Supervision of children was not provided during outdoor play. *Required staff/child ratios were not met during naptime. *Required Sanitation procedures were not met during diapering. *Equipment and toys were not in good repair. *Safe environment was not provided during indoor and outdoor play. During today’s visit, each allegation was addressed; staff were interviewed, available video footage was reviewed for each, as outlined below, program records, equipment, and classroom observations conducted to determine the findings for each allegation. Supervision During Naptime: In response to the allegation regarding supervision during naptime, two (2) staff members and one (1) administrator were interviewed. Additionally, video footage from 3/30/2026, time-stamped from 12:15 p.m. through 3:00 p.m., was reviewed to assess staff supervision practices during naptime and showed that there was one (1) staff member present in each classroom space during this time. Additionally, during the visit, naptime was observed in all three (3) classroom spaces and a staff member was assigned to each classroom. Based on three (3) staff interviewed, video footage, and today’s observation the allegations regarding supervision during naptime was unsubstantiated. Supervision During Outdoor Play: In response to the allegation regarding supervision during outdoor play, video footage from 04/02/2026, including both morning and afternoon sessions, was reviewed to assess staff supervision of children in the outdoor learning environment. Video footage was viewed from 10:00 a.m. through 11:23 a.m. and from 3:00 p.m. through 5:30 p.m. and did not indicate any supervision concerns regarding allegations of a child leaving the playground to retrieve a ball that went over the fence. During the on-site observation, no balls were observed on the playground. The administrator stated that the program does not currently have balls available due to children previously throwing them over the fence. Additionally, the facility’s cell phone policy was reviewed. During today’s observations, staff were not observed using cell phones. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding supervision during outdoor play is unsubstantiated. Staff/Child Ratios During Naptime: In response to the allegation regarding staff/child ratios during naptime, three (3) staff members were interviewed, and video footage from 3/30/2026 was reviewed to verify compliance with required ratios. In addition, during the visit, daily sign-in and sign-out sheets were reviewed, including those dated 3/30/2026, as well as the previous year’s records through 4/15/2026. Attendance records were monitored for March and April and staff/child ratios were in compliance. Additionally, during today’s observation, there was one (1) teacher assigned to each classroom, and staff/child ratios were in compliance. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding staff/child ratios is unsubstantiated. Diapering Procedures: In response to the allegation regarding sanitation procedures during diapering, diapering practices were directly observed during the visit to assess compliance with required sanitation procedures. I observed the teacher following proper diaper changing procedures. The staff member and the child washed hands correctly after the diaper change. The teacher waited five (5) minutes after cleaning the diaper, changing table before proceeding with another diaper change. Based on three (3) staff interviewed and today’s observation the allegation regarding diapering is unsubstantiated. Equipment and Toys in Good Repair: In response to the allegation regarding equipment and toys not in good repair, the playground was observed during the visit to assess the condition of equipment and toys. Additionally, monthly playground inspections were reviewed from 6/19/2025 through 4/01/2026 and procedures for equipment and toys that are not in good repair were discussed. Per today’s observations of the outdoor playground, equipment was in good repair. Based on three (3) staff interviewed and today’s observation, the allegation regarding equipment and toys not in good repair is unsubstantiated. Safe Environment Indoor Play: In response to the allegation regarding the safety of the indoor environment, the half door leading from Classroom 1 to Classroom 2 was monitored and remained locked throughout the visit. Additionally, the office door remained locked throughout the visit. There are two school-age children enrolled in the program; however, the school-age children were not present and did not attend during the visit. They typically arrive at approximately 3:30 p.m. Based on three (3) staff interviewed and today’s observation, the allegation regarding safe environment during indoor play is unsubstantiated. Safe Environment During Outdoor Play: In response to the allegation regarding safe outdoor environment regarding school-age children carrying chairs up and down the slide in the presence of preschool children, video footage was viewed for 3/30/26 and 4/2/26, to include both morning and afternoon outdoor play. Video footage was viewed from 10:00 a.m. through 11:23 a.m. when children were outside and from 3:00 p.m. through 5:30 p.m. and did not identify any safety concerns related to equipment or toys being used inappropriately. Additionally, during the visit, outdoor play and equipment were observed. The equipment monitored and available was in good repair, and there was no safety concerns observed during children’s outdoor play. Additionally, procedures for the use of play equipment following rainfall were discussed with the administrator. The administrator stated after rain a staff member will wipe the equipment off before children have access to the outdoor equipment. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding safe environment during indoor and outdoor play is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Eighteen (18) were signed in by a parent or guardian on 3/30/26 noted the time of arrival. However, eleven (11) children were signed out by the parent or guardian, but departure time was not noted on the daily sign in and out sheet. 10A NCAC 09 .0302(d)(4) 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. A child that struggles with anxiety at naptime, sat at a table for two hours with no activity GS 110-91(12); .0508(d)(2) 807 A safe indoor and outdoor environment was not provided for the children. One (1) child in space #2 had their head covered during naptime. One (1) child in space # 1 had their head covered during naptime. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence from the playground, the lower fence next to staff parking, the fence is measuring 3’9. The fence going up the hill from the staff parking lot is measuring 3’9 for the first 3 panels. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member hired on 3/30/26 did not have a medical on file for review prior to employment. Staff members have a scheduled appointment to get the medical completed on 4/17/26. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the two stationary play structures is measuring between 1” to 3”. .0605(k)(1-4) Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 05/01/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed rest time and expectations for non-nappers. Children who do not nap may not remain without activity for extended periods of time (e.g., two hours) and must be provided with developmentally appropriate activities. You stated that activities had been offered in the past; however, since the child did not engage with them, they have not been consistently offered. It was recommended that developmentally appropriate activities continue to be made available and left accessible for the non-napping child. We discussed diapering procedures, including the required wait time between cleaning the changing table and initiating another diaper change. The most current Diapering Procedure poster can be found at the following link: https://healthychildcare.unc.edu/resources/posters/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-176L Visit Date: 4/15/2026 Number Present: 25 Completed Date: 4/16/2026 Age: From 2 To 4 Total Minutes: 291 Time In: 01:09 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and signed by Alex Tores, Administrator, due to time constraints, as the facility closed at 5:30 PM. An electronic signed copy of the visit summary was left on-site to you. An electronic computerized copy of the visit summary was emailed to you. Ms. Tores, administrator assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-nine percent (89%) as of 04/13/2026. The facility operates with a three star license issued on 2/27/2019 Special Services/Restrictions includes Daytime care; meets enhanced ratios, meets enhanced space. The complaint was received by the Division of Child Development and Early Education on 04/13/2026 and sent to me on 04/13/2026. In addition to addressing the allegations, group size, use of licensed space, space capacity, permit restrictions, license posted, and new staff files, were monitored. A walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Tores accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. Upon my arrival, I observed children in three (3) classrooms resting for naptime. In Space #1, there were eleven (11) children between two and three years of age with one (1) staff member. In Space #2, there were seven (7) children three and four years of age with one (1) staff member. In Space #3, there were seven (7) children who were four years old with one (1) staff member. Lighting was appropriate. I observed afternoon snack, during which families provided all food components for snacks and meals. I also observed the children transition to the outdoor learning environment and then transition back inside for afternoon free play in activity centers. Supervision was adequate, and teacher interactions with the children were appropriate. Allegations within the report included the following: *Required Supervision of children were not properly maintained during naptime. *Required Supervision of children was not provided during outdoor play. *Required staff/child ratios were not met during naptime. *Required Sanitation procedures were not met during diapering. *Equipment and toys were not in good repair. *Safe environment was not provided during indoor and outdoor play. During today’s visit, each allegation was addressed; staff were interviewed, available video footage was reviewed for each, as outlined below, program records, equipment, and classroom observations conducted to determine the findings for each allegation. Supervision During Naptime: In response to the allegation regarding supervision during naptime, two (2) staff members and one (1) administrator were interviewed. Additionally, video footage from 3/30/2026, time-stamped from 12:15 p.m. through 3:00 p.m., was reviewed to assess staff supervision practices during naptime and showed that there was one (1) staff member present in each classroom space during this time. Additionally, during the visit, naptime was observed in all three (3) classroom spaces and a staff member was assigned to each classroom. Based on three (3) staff interviewed, video footage, and today’s observation the allegations regarding supervision during naptime was unsubstantiated. Supervision During Outdoor Play: In response to the allegation regarding supervision during outdoor play, video footage from 04/02/2026, including both morning and afternoon sessions, was reviewed to assess staff supervision of children in the outdoor learning environment. Video footage was viewed from 10:00 a.m. through 11:23 a.m. and from 3:00 p.m. through 5:30 p.m. and did not indicate any supervision concerns regarding allegations of a child leaving the playground to retrieve a ball that went over the fence. During the on-site observation, no balls were observed on the playground. The administrator stated that the program does not currently have balls available due to children previously throwing them over the fence. Additionally, the facility’s cell phone policy was reviewed. During today’s observations, staff were not observed using cell phones. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding supervision during outdoor play is unsubstantiated. Staff/Child Ratios During Naptime: In response to the allegation regarding staff/child ratios during naptime, three (3) staff members were interviewed, and video footage from 3/30/2026 was reviewed to verify compliance with required ratios. In addition, during the visit, daily sign-in and sign-out sheets were reviewed, including those dated 3/30/2026, as well as the previous year’s records through 4/15/2026. Attendance records were monitored for March and April and staff/child ratios were in compliance. Additionally, during today’s observation, there was one (1) teacher assigned to each classroom, and staff/child ratios were in compliance. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding staff/child ratios is unsubstantiated. Diapering Procedures: In response to the allegation regarding sanitation procedures during diapering, diapering practices were directly observed during the visit to assess compliance with required sanitation procedures. I observed the teacher following proper diaper changing procedures. The staff member and the child washed hands correctly after the diaper change. The teacher waited five (5) minutes after cleaning the diaper, changing table before proceeding with another diaper change. Based on three (3) staff interviewed and today’s observation the allegation regarding diapering is unsubstantiated. Equipment and Toys in Good Repair: In response to the allegation regarding equipment and toys not in good repair, the playground was observed during the visit to assess the condition of equipment and toys. Additionally, monthly playground inspections were reviewed from 6/19/2025 through 4/01/2026 and procedures for equipment and toys that are not in good repair were discussed. Per today’s observations of the outdoor playground, equipment was in good repair. Based on three (3) staff interviewed and today’s observation, the allegation regarding equipment and toys not in good repair is unsubstantiated. Safe Environment Indoor Play: In response to the allegation regarding the safety of the indoor environment, the half door leading from Classroom 1 to Classroom 2 was monitored and remained locked throughout the visit. Additionally, the office door remained locked throughout the visit. There are two school-age children enrolled in the program; however, the school-age children were not present and did not attend during the visit. They typically arrive at approximately 3:30 p.m. Based on three (3) staff interviewed and today’s observation, the allegation regarding safe environment during indoor play is unsubstantiated. Safe Environment During Outdoor Play: In response to the allegation regarding safe outdoor environment regarding school-age children carrying chairs up and down the slide in the presence of preschool children, video footage was viewed for 3/30/26 and 4/2/26, to include both morning and afternoon outdoor play. Video footage was viewed from 10:00 a.m. through 11:23 a.m. when children were outside and from 3:00 p.m. through 5:30 p.m. and did not identify any safety concerns related to equipment or toys being used inappropriately. Additionally, during the visit, outdoor play and equipment were observed. The equipment monitored and available was in good repair, and there was no safety concerns observed during children’s outdoor play. Additionally, procedures for the use of play equipment following rainfall were discussed with the administrator. The administrator stated after rain a staff member will wipe the equipment off before children have access to the outdoor equipment. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding safe environment during indoor and outdoor play is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Eighteen (18) were signed in by a parent or guardian on 3/30/26 noted the time of arrival. However, eleven (11) children were signed out by the parent or guardian, but departure time was not noted on the daily sign in and out sheet. 10A NCAC 09 .0302(d)(4) 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. A child that struggles with anxiety at naptime, sat at a table for two hours with no activity GS 110-91(12); .0508(d)(2) 807 A safe indoor and outdoor environment was not provided for the children. One (1) child in space #2 had their head covered during naptime. One (1) child in space # 1 had their head covered during naptime. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence from the playground, the lower fence next to staff parking, the fence is measuring 3’9. The fence going up the hill from the staff parking lot is measuring 3’9 for the first 3 panels. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member hired on 3/30/26 did not have a medical on file for review prior to employment. Staff members have a scheduled appointment to get the medical completed on 4/17/26. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the two stationary play structures is measuring between 1” to 3”. .0605(k)(1-4) Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 05/01/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed rest time and expectations for non-nappers. Children who do not nap may not remain without activity for extended periods of time (e.g., two hours) and must be provided with developmentally appropriate activities. You stated that activities had been offered in the past; however, since the child did not engage with them, they have not been consistently offered. It was recommended that developmentally appropriate activities continue to be made available and left accessible for the non-napping child. We discussed diapering procedures, including the required wait time between cleaning the changing table and initiating another diaper change. The most current Diapering Procedure poster can be found at the following link: https://healthychildcare.unc.edu/resources/posters/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: BRIDGET OWEN Operation Type: Center Case Number: 0426-176L Visit Date: 4/15/2026 Number Present: 25 Completed Date: 4/16/2026 Age: From 2 To 4 Total Minutes: 291 Time In: 01:09 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized typed generated minimal report of today’s visit was completed, reviewed with you, and signed by me, Bridget Owen, Child Care Consultant and signed by Alex Tores, Administrator, due to time constraints, as the facility closed at 5:30 PM. An electronic signed copy of the visit summary was left on-site to you. An electronic computerized copy of the visit summary was emailed to you. Ms. Tores, administrator assisted me today. The center’s compliance history was reviewed with the operator. The program’s compliance history is eighty-nine percent (89%) as of 04/13/2026. The facility operates with a three star license issued on 2/27/2019 Special Services/Restrictions includes Daytime care; meets enhanced ratios, meets enhanced space. The complaint was received by the Division of Child Development and Early Education on 04/13/2026 and sent to me on 04/13/2026. In addition to addressing the allegations, group size, use of licensed space, space capacity, permit restrictions, license posted, and new staff files, were monitored. A walkthrough of the entire center was conducted to include three (3) classrooms in operation today. Ms. Tores accompanied me on the walkthrough of the center. During today’s walkthrough, the license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Files for new staff were reviewed. Additionally, I observed the indoor and outdoor space used by the children. Upon my arrival, I observed children in three (3) classrooms resting for naptime. In Space #1, there were eleven (11) children between two and three years of age with one (1) staff member. In Space #2, there were seven (7) children three and four years of age with one (1) staff member. In Space #3, there were seven (7) children who were four years old with one (1) staff member. Lighting was appropriate. I observed afternoon snack, during which families provided all food components for snacks and meals. I also observed the children transition to the outdoor learning environment and then transition back inside for afternoon free play in activity centers. Supervision was adequate, and teacher interactions with the children were appropriate. Allegations within the report included the following: *Required Supervision of children were not properly maintained during naptime. *Required Supervision of children was not provided during outdoor play. *Required staff/child ratios were not met during naptime. *Required Sanitation procedures were not met during diapering. *Equipment and toys were not in good repair. *Safe environment was not provided during indoor and outdoor play. During today’s visit, each allegation was addressed; staff were interviewed, available video footage was reviewed for each, as outlined below, program records, equipment, and classroom observations conducted to determine the findings for each allegation. Supervision During Naptime: In response to the allegation regarding supervision during naptime, two (2) staff members and one (1) administrator were interviewed. Additionally, video footage from 3/30/2026, time-stamped from 12:15 p.m. through 3:00 p.m., was reviewed to assess staff supervision practices during naptime and showed that there was one (1) staff member present in each classroom space during this time. Additionally, during the visit, naptime was observed in all three (3) classroom spaces and a staff member was assigned to each classroom. Based on three (3) staff interviewed, video footage, and today’s observation the allegations regarding supervision during naptime was unsubstantiated. Supervision During Outdoor Play: In response to the allegation regarding supervision during outdoor play, video footage from 04/02/2026, including both morning and afternoon sessions, was reviewed to assess staff supervision of children in the outdoor learning environment. Video footage was viewed from 10:00 a.m. through 11:23 a.m. and from 3:00 p.m. through 5:30 p.m. and did not indicate any supervision concerns regarding allegations of a child leaving the playground to retrieve a ball that went over the fence. During the on-site observation, no balls were observed on the playground. The administrator stated that the program does not currently have balls available due to children previously throwing them over the fence. Additionally, the facility’s cell phone policy was reviewed. During today’s observations, staff were not observed using cell phones. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding supervision during outdoor play is unsubstantiated. Staff/Child Ratios During Naptime: In response to the allegation regarding staff/child ratios during naptime, three (3) staff members were interviewed, and video footage from 3/30/2026 was reviewed to verify compliance with required ratios. In addition, during the visit, daily sign-in and sign-out sheets were reviewed, including those dated 3/30/2026, as well as the previous year’s records through 4/15/2026. Attendance records were monitored for March and April and staff/child ratios were in compliance. Additionally, during today’s observation, there was one (1) teacher assigned to each classroom, and staff/child ratios were in compliance. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding staff/child ratios is unsubstantiated. Diapering Procedures: In response to the allegation regarding sanitation procedures during diapering, diapering practices were directly observed during the visit to assess compliance with required sanitation procedures. I observed the teacher following proper diaper changing procedures. The staff member and the child washed hands correctly after the diaper change. The teacher waited five (5) minutes after cleaning the diaper, changing table before proceeding with another diaper change. Based on three (3) staff interviewed and today’s observation the allegation regarding diapering is unsubstantiated. Equipment and Toys in Good Repair: In response to the allegation regarding equipment and toys not in good repair, the playground was observed during the visit to assess the condition of equipment and toys. Additionally, monthly playground inspections were reviewed from 6/19/2025 through 4/01/2026 and procedures for equipment and toys that are not in good repair were discussed. Per today’s observations of the outdoor playground, equipment was in good repair. Based on three (3) staff interviewed and today’s observation, the allegation regarding equipment and toys not in good repair is unsubstantiated. Safe Environment Indoor Play: In response to the allegation regarding the safety of the indoor environment, the half door leading from Classroom 1 to Classroom 2 was monitored and remained locked throughout the visit. Additionally, the office door remained locked throughout the visit. There are two school-age children enrolled in the program; however, the school-age children were not present and did not attend during the visit. They typically arrive at approximately 3:30 p.m. Based on three (3) staff interviewed and today’s observation, the allegation regarding safe environment during indoor play is unsubstantiated. Safe Environment During Outdoor Play: In response to the allegation regarding safe outdoor environment regarding school-age children carrying chairs up and down the slide in the presence of preschool children, video footage was viewed for 3/30/26 and 4/2/26, to include both morning and afternoon outdoor play. Video footage was viewed from 10:00 a.m. through 11:23 a.m. when children were outside and from 3:00 p.m. through 5:30 p.m. and did not identify any safety concerns related to equipment or toys being used inappropriately. Additionally, during the visit, outdoor play and equipment were observed. The equipment monitored and available was in good repair, and there was no safety concerns observed during children’s outdoor play. Additionally, procedures for the use of play equipment following rainfall were discussed with the administrator. The administrator stated after rain a staff member will wipe the equipment off before children have access to the outdoor equipment. Based on three (3) staff interviewed, video footage, and today’s observation the allegation regarding safe environment during indoor and outdoor play is unsubstantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. Eighteen (18) were signed in by a parent or guardian on 3/30/26 noted the time of arrival. However, eleven (11) children were signed out by the parent or guardian, but departure time was not noted on the daily sign in and out sheet. 10A NCAC 09 .0302(d)(4) 427 Children three years old or older were in care and the schedule did not include times and/or activities that were developmentally appropriate for the children in care. A child that struggles with anxiety at naptime, sat at a table for two hours with no activity GS 110-91(12); .0508(d)(2) 807 A safe indoor and outdoor environment was not provided for the children. One (1) child in space #2 had their head covered during naptime. One (1) child in space # 1 had their head covered during naptime. 10A NCAC 09 .0601(a) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The fence from the playground, the lower fence next to staff parking, the fence is measuring 3’9. The fence going up the hill from the staff parking lot is measuring 3’9 for the first 3 panels. GS 110-91(6); .0605((i) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One new staff member hired on 3/30/26 did not have a medical on file for review prior to employment. Staff members have a scheduled appointment to get the medical completed on 4/17/26. 10A NCAC 09 .0701(a) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The surfacing around the two stationary play structures is measuring between 1” to 3”. .0605(k)(1-4) Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 05/01/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424 or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed rest time and expectations for non-nappers. Children who do not nap may not remain without activity for extended periods of time (e.g., two hours) and must be provided with developmentally appropriate activities. You stated that activities had been offered in the past; however, since the child did not engage with them, they have not been consistently offered. It was recommended that developmentally appropriate activities continue to be made available and left accessible for the non-napping child. We discussed diapering procedures, including the required wait time between cleaning the changing table and initiating another diaper change. The most current Diapering Procedure poster can be found at the following link: https://healthychildcare.unc.edu/resources/posters/ Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828-530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/27/2025 Number Present: 19 Completed Date: 5/27/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percentage as of May 27, 2025 Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on June 04, 2024. The last fire drill was practiced on May 01, 2025 The last shelter-in-place drill was practiced on May 01, 2025. The last playground inspection was documented on May 01, 2025. The last fire inspection was approved on November 14, 2024. The last sanitation inspection was conducted on January 02, 2025 with nine (09) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing currently working with Clean Water Kids to create a new account. Lead paint and asbestos testing currently working with Clean Water Kids to create a new account. Upon arrival I introduced my presence to the Administrator. I observed the group with four to five-year-old children engaged in inside free play activities. Children were observed eating a healthy lunch packed and prepared by parents. I observed the group with two-to- three- year-old during a group story time, lunch and preparing for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan was not current in space 2. It was dated for 2/19/2024.There was no activity plan posted in space 1. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the First Aid self-paced online training course through America Red Cros. The other staff member is considered a substitute provider and had completed a First Aid through an online training course, which does not count as training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the CPR self-paced online training course through America Red Cros and did not complete the required skills test within ninety (90) days. The other staff member is considered a substitute provider and had completed a CPR training through an online training course, which does not count as training. .1102(d) Technical Assistance Provided: Item #428 a current activity plan must be posted in each space. Item #1048 and Item#1049 According to Be A Consumer of First and Aid and CPR information found on DCDEE website it was noted that First Aid and CPR training provide through American Red Cross must meet the following guidelines: Courses that meet NC Child Care Requirements: Blended (both face-to-face and virtual instruction) courses are permitted in rule so long as the training provided is from an approved training organization and the student’s competency has been evaluated by the instructor. Note: Distance learning (pre-recorded and self-paced) shall not be permitted for CPR trainings. Reference 10A NCAC 09 .1102(c) and (d) for detailed information. Please be aware of specific approved course titles. Ensure course completion cards identify optional modules (i.e. Child & Infant CPR/AED). The following courses may be used to meet requirements within 10A NCAC 09 .1102 (c) and (d) if found to be applicable to the ages of children in care. Optional modules must be identified on individual course completion cards. • Pediatric First Aid/CPR/AED -meets First Aid and CPR • Adult and Pediatric First Aid/CPR/AED -meets First Aid and CPR Adult and Pediatric CPR/AED -meets CPR only Please be advised that any online training course must be a live training and cannot be a pre-recorded and done self-paced unless noted by the organization. To check the requirements of approved First Aid and CPR training organization please refer to the information provided on the Be a Smart Consumer of First Aid and CPR sheet provided on DCDEE website. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by June 10, 2025 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation was provided as follows: You reported today that you are currently not using the climbing structure due to insufficient protective mulch cushioning and waiting to receive the grant that you have been awarded to replace the mulch barrier and the mulch. Once this has been completed, please reach out to me and let me know that you are using the climbing structures again. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: you reported today that the owner is currently working creating a new account to get this taking care of cause there is an issue with an existing account under the previous owners name. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937r, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/27/2025 Number Present: 19 Completed Date: 5/27/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percentage as of May 27, 2025 Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on June 04, 2024. The last fire drill was practiced on May 01, 2025 The last shelter-in-place drill was practiced on May 01, 2025. The last playground inspection was documented on May 01, 2025. The last fire inspection was approved on November 14, 2024. The last sanitation inspection was conducted on January 02, 2025 with nine (09) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing currently working with Clean Water Kids to create a new account. Lead paint and asbestos testing currently working with Clean Water Kids to create a new account. Upon arrival I introduced my presence to the Administrator. I observed the group with four to five-year-old children engaged in inside free play activities. Children were observed eating a healthy lunch packed and prepared by parents. I observed the group with two-to- three- year-old during a group story time, lunch and preparing for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan was not current in space 2. It was dated for 2/19/2024.There was no activity plan posted in space 1. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the First Aid self-paced online training course through America Red Cros. The other staff member is considered a substitute provider and had completed a First Aid through an online training course, which does not count as training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the CPR self-paced online training course through America Red Cros and did not complete the required skills test within ninety (90) days. The other staff member is considered a substitute provider and had completed a CPR training through an online training course, which does not count as training. .1102(d) Technical Assistance Provided: Item #428 a current activity plan must be posted in each space. Item #1048 and Item#1049 According to Be A Consumer of First and Aid and CPR information found on DCDEE website it was noted that First Aid and CPR training provide through American Red Cross must meet the following guidelines: Courses that meet NC Child Care Requirements: Blended (both face-to-face and virtual instruction) courses are permitted in rule so long as the training provided is from an approved training organization and the student’s competency has been evaluated by the instructor. Note: Distance learning (pre-recorded and self-paced) shall not be permitted for CPR trainings. Reference 10A NCAC 09 .1102(c) and (d) for detailed information. Please be aware of specific approved course titles. Ensure course completion cards identify optional modules (i.e. Child & Infant CPR/AED). The following courses may be used to meet requirements within 10A NCAC 09 .1102 (c) and (d) if found to be applicable to the ages of children in care. Optional modules must be identified on individual course completion cards. • Pediatric First Aid/CPR/AED -meets First Aid and CPR • Adult and Pediatric First Aid/CPR/AED -meets First Aid and CPR Adult and Pediatric CPR/AED -meets CPR only Please be advised that any online training course must be a live training and cannot be a pre-recorded and done self-paced unless noted by the organization. To check the requirements of approved First Aid and CPR training organization please refer to the information provided on the Be a Smart Consumer of First Aid and CPR sheet provided on DCDEE website. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by June 10, 2025 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation was provided as follows: You reported today that you are currently not using the climbing structure due to insufficient protective mulch cushioning and waiting to receive the grant that you have been awarded to replace the mulch barrier and the mulch. Once this has been completed, please reach out to me and let me know that you are using the climbing structures again. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: you reported today that the owner is currently working creating a new account to get this taking care of cause there is an issue with an existing account under the previous owners name. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937r, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/27/2025 Number Present: 19 Completed Date: 5/27/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percentage as of May 27, 2025 Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on June 04, 2024. The last fire drill was practiced on May 01, 2025 The last shelter-in-place drill was practiced on May 01, 2025. The last playground inspection was documented on May 01, 2025. The last fire inspection was approved on November 14, 2024. The last sanitation inspection was conducted on January 02, 2025 with nine (09) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing currently working with Clean Water Kids to create a new account. Lead paint and asbestos testing currently working with Clean Water Kids to create a new account. Upon arrival I introduced my presence to the Administrator. I observed the group with four to five-year-old children engaged in inside free play activities. Children were observed eating a healthy lunch packed and prepared by parents. I observed the group with two-to- three- year-old during a group story time, lunch and preparing for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan was not current in space 2. It was dated for 2/19/2024.There was no activity plan posted in space 1. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the First Aid self-paced online training course through America Red Cros. The other staff member is considered a substitute provider and had completed a First Aid through an online training course, which does not count as training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the CPR self-paced online training course through America Red Cros and did not complete the required skills test within ninety (90) days. The other staff member is considered a substitute provider and had completed a CPR training through an online training course, which does not count as training. .1102(d) Technical Assistance Provided: Item #428 a current activity plan must be posted in each space. Item #1048 and Item#1049 According to Be A Consumer of First and Aid and CPR information found on DCDEE website it was noted that First Aid and CPR training provide through American Red Cross must meet the following guidelines: Courses that meet NC Child Care Requirements: Blended (both face-to-face and virtual instruction) courses are permitted in rule so long as the training provided is from an approved training organization and the student’s competency has been evaluated by the instructor. Note: Distance learning (pre-recorded and self-paced) shall not be permitted for CPR trainings. Reference 10A NCAC 09 .1102(c) and (d) for detailed information. Please be aware of specific approved course titles. Ensure course completion cards identify optional modules (i.e. Child & Infant CPR/AED). The following courses may be used to meet requirements within 10A NCAC 09 .1102 (c) and (d) if found to be applicable to the ages of children in care. Optional modules must be identified on individual course completion cards. • Pediatric First Aid/CPR/AED -meets First Aid and CPR • Adult and Pediatric First Aid/CPR/AED -meets First Aid and CPR Adult and Pediatric CPR/AED -meets CPR only Please be advised that any online training course must be a live training and cannot be a pre-recorded and done self-paced unless noted by the organization. To check the requirements of approved First Aid and CPR training organization please refer to the information provided on the Be a Smart Consumer of First Aid and CPR sheet provided on DCDEE website. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by June 10, 2025 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation was provided as follows: You reported today that you are currently not using the climbing structure due to insufficient protective mulch cushioning and waiting to receive the grant that you have been awarded to replace the mulch barrier and the mulch. Once this has been completed, please reach out to me and let me know that you are using the climbing structures again. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: you reported today that the owner is currently working creating a new account to get this taking care of cause there is an issue with an existing account under the previous owners name. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937r, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SARAH UPTON Operation Type: Center Case Number: Visit Date: 5/27/2025 Number Present: 19 Completed Date: 5/27/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sarah Upton, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-two (92%) percentage as of May 27, 2025 Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on June 04, 2024. The last fire drill was practiced on May 01, 2025 The last shelter-in-place drill was practiced on May 01, 2025. The last playground inspection was documented on May 01, 2025. The last fire inspection was approved on November 14, 2024. The last sanitation inspection was conducted on January 02, 2025 with nine (09) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing currently working with Clean Water Kids to create a new account. Lead paint and asbestos testing currently working with Clean Water Kids to create a new account. Upon arrival I introduced my presence to the Administrator. I observed the group with four to five-year-old children engaged in inside free play activities. Children were observed eating a healthy lunch packed and prepared by parents. I observed the group with two-to- three- year-old during a group story time, lunch and preparing for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan was not current in space 2. It was dated for 2/19/2024.There was no activity plan posted in space 1. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the First Aid self-paced online training course through America Red Cros. The other staff member is considered a substitute provider and had completed a First Aid through an online training course, which does not count as training. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. After reviewed of two (2) staff files it was noted that one staff member had completed the CPR self-paced online training course through America Red Cros and did not complete the required skills test within ninety (90) days. The other staff member is considered a substitute provider and had completed a CPR training through an online training course, which does not count as training. .1102(d) Technical Assistance Provided: Item #428 a current activity plan must be posted in each space. Item #1048 and Item#1049 According to Be A Consumer of First and Aid and CPR information found on DCDEE website it was noted that First Aid and CPR training provide through American Red Cross must meet the following guidelines: Courses that meet NC Child Care Requirements: Blended (both face-to-face and virtual instruction) courses are permitted in rule so long as the training provided is from an approved training organization and the student’s competency has been evaluated by the instructor. Note: Distance learning (pre-recorded and self-paced) shall not be permitted for CPR trainings. Reference 10A NCAC 09 .1102(c) and (d) for detailed information. Please be aware of specific approved course titles. Ensure course completion cards identify optional modules (i.e. Child & Infant CPR/AED). The following courses may be used to meet requirements within 10A NCAC 09 .1102 (c) and (d) if found to be applicable to the ages of children in care. Optional modules must be identified on individual course completion cards. • Pediatric First Aid/CPR/AED -meets First Aid and CPR • Adult and Pediatric First Aid/CPR/AED -meets First Aid and CPR Adult and Pediatric CPR/AED -meets CPR only Please be advised that any online training course must be a live training and cannot be a pre-recorded and done self-paced unless noted by the organization. To check the requirements of approved First Aid and CPR training organization please refer to the information provided on the Be a Smart Consumer of First Aid and CPR sheet provided on DCDEE website. Achieving Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by June 10, 2025 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation was provided as follows: You reported today that you are currently not using the climbing structure due to insufficient protective mulch cushioning and waiting to receive the grant that you have been awarded to replace the mulch barrier and the mulch. Once this has been completed, please reach out to me and let me know that you are using the climbing structures again. Rated License: The “hold harmless” state of rated license reassessments has been extended until the new Quality Rating Improvement System standards are put in place. This means that you will not be required to have a reassessment according to the timelines discussed previously, however you may request one voluntarily. Today I encouraged you to review information about the new standards as it becomes available and to plan on training your staff on the new assessment tools if you are interested in Environment Rating Scales assessments. I will share more information as I am able. Information regarding the QRIS modernization plan can be found on the DCDEE website under the “What’s New” tab. Criminal Background Portal/ABCMS: North Carolina child care administrators can now view and edit their facility’s staff roster in ABCMS, the DCDEE’s criminal background check system. Provider Access to ABCMS allows administrators to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. To get started, complete the ABCMS Child Care Provider Portal Training in Moodle—a video tutorial followed by a few questions. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Lead Paint and Asbestos Testing: you reported today that the owner is currently working creating a new account to get this taking care of cause there is an issue with an existing account under the previous owners name. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937r, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0304 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 27 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torres, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/4/24. Today the program had twenty-seven (27) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of three- to five-year-old children were engaged in outside play. Children were playing chase and riding trikes. Children were observed washing hands and free choice center play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 2/3/24. The last shelter-in-place drill/lockdown drill was practiced 12/2/24. The last fire inspection was approved 11/14/24. The last sanitation inspection was completed on 1/2/25 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan in space two (2) was not current. It was dated for 2/17/25-2/21/25. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two walls had been repaired and spackled. They had not been painted. 15A NCAC 18A .2825(a) Item 0428- A current activity plan was not posted for each group of children for reference. Rule reference G.S. 110-91(12);.0508(a) Fridays are a great day to check your activity plan to make sure they are ready for the week. Another option would be to put it on your list of opening routines for Monday mornings. Item 0620- All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. 15A NCAC 18A.2825(a) Make sure all walls in your classrooms are in good repair with no chipping. Keeping a matching paint for the color of your walls can help. You can do touch ups after kids leave when you find worn or chipped paint. When you have to repair walls make sure they are also painted and in good repair. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Consultation: We discussed: We discussed you are waiting on new Mulch. You received a grant through a Region A partnership. You had mulch that was washed away during the Helene. You will also receive new border to hold the mulch in place. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 27 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torres, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/4/24. Today the program had twenty-seven (27) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of three- to five-year-old children were engaged in outside play. Children were playing chase and riding trikes. Children were observed washing hands and free choice center play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 2/3/24. The last shelter-in-place drill/lockdown drill was practiced 12/2/24. The last fire inspection was approved 11/14/24. The last sanitation inspection was completed on 1/2/25 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan in space two (2) was not current. It was dated for 2/17/25-2/21/25. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two walls had been repaired and spackled. They had not been painted. 15A NCAC 18A .2825(a) Item 0428- A current activity plan was not posted for each group of children for reference. Rule reference G.S. 110-91(12);.0508(a) Fridays are a great day to check your activity plan to make sure they are ready for the week. Another option would be to put it on your list of opening routines for Monday mornings. Item 0620- All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. 15A NCAC 18A.2825(a) Make sure all walls in your classrooms are in good repair with no chipping. Keeping a matching paint for the color of your walls can help. You can do touch ups after kids leave when you find worn or chipped paint. When you have to repair walls make sure they are also painted and in good repair. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Consultation: We discussed: We discussed you are waiting on new Mulch. You received a grant through a Region A partnership. You had mulch that was washed away during the Helene. You will also receive new border to hold the mulch in place. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 27 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torres, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/4/24. Today the program had twenty-seven (27) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of three- to five-year-old children were engaged in outside play. Children were playing chase and riding trikes. Children were observed washing hands and free choice center play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 2/3/24. The last shelter-in-place drill/lockdown drill was practiced 12/2/24. The last fire inspection was approved 11/14/24. The last sanitation inspection was completed on 1/2/25 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan in space two (2) was not current. It was dated for 2/17/25-2/21/25. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two walls had been repaired and spackled. They had not been painted. 15A NCAC 18A .2825(a) Item 0428- A current activity plan was not posted for each group of children for reference. Rule reference G.S. 110-91(12);.0508(a) Fridays are a great day to check your activity plan to make sure they are ready for the week. Another option would be to put it on your list of opening routines for Monday mornings. Item 0620- All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. 15A NCAC 18A.2825(a) Make sure all walls in your classrooms are in good repair with no chipping. Keeping a matching paint for the color of your walls can help. You can do touch ups after kids leave when you find worn or chipped paint. When you have to repair walls make sure they are also painted and in good repair. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Consultation: We discussed: We discussed you are waiting on new Mulch. You received a grant through a Region A partnership. You had mulch that was washed away during the Helene. You will also receive new border to hold the mulch in place. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 27 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torres, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/4/24. Today the program had twenty-seven (27) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of three- to five-year-old children were engaged in outside play. Children were playing chase and riding trikes. Children were observed washing hands and free choice center play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 2/3/24. The last shelter-in-place drill/lockdown drill was practiced 12/2/24. The last fire inspection was approved 11/14/24. The last sanitation inspection was completed on 1/2/25 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan in space two (2) was not current. It was dated for 2/17/25-2/21/25. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two walls had been repaired and spackled. They had not been painted. 15A NCAC 18A .2825(a) Item 0428- A current activity plan was not posted for each group of children for reference. Rule reference G.S. 110-91(12);.0508(a) Fridays are a great day to check your activity plan to make sure they are ready for the week. Another option would be to put it on your list of opening routines for Monday mornings. Item 0620- All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. 15A NCAC 18A.2825(a) Make sure all walls in your classrooms are in good repair with no chipping. Keeping a matching paint for the color of your walls can help. You can do touch ups after kids leave when you find worn or chipped paint. When you have to repair walls make sure they are also painted and in good repair. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Consultation: We discussed: We discussed you are waiting on new Mulch. You received a grant through a Region A partnership. You had mulch that was washed away during the Helene. You will also receive new border to hold the mulch in place. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 27 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torres, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/4/24. Today the program had twenty-seven (27) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of three- to five-year-old children were engaged in outside play. Children were playing chase and riding trikes. Children were observed washing hands and free choice center play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 2/3/24. The last shelter-in-place drill/lockdown drill was practiced 12/2/24. The last fire inspection was approved 11/14/24. The last sanitation inspection was completed on 1/2/25 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan in space two (2) was not current. It was dated for 2/17/25-2/21/25. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two walls had been repaired and spackled. They had not been painted. 15A NCAC 18A .2825(a) Item 0428- A current activity plan was not posted for each group of children for reference. Rule reference G.S. 110-91(12);.0508(a) Fridays are a great day to check your activity plan to make sure they are ready for the week. Another option would be to put it on your list of opening routines for Monday mornings. Item 0620- All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. 15A NCAC 18A.2825(a) Make sure all walls in your classrooms are in good repair with no chipping. Keeping a matching paint for the color of your walls can help. You can do touch ups after kids leave when you find worn or chipped paint. When you have to repair walls make sure they are also painted and in good repair. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Consultation: We discussed: We discussed you are waiting on new Mulch. You received a grant through a Region A partnership. You had mulch that was washed away during the Helene. You will also receive new border to hold the mulch in place. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 27 Completed Date: 2/25/2025 Age: From 2 To 5 Total Minutes: 270 Time In: 10:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torres, Administrator, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/4/24. Today the program had twenty-seven (27) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Completed ITS-SIDS Training Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of three- to five-year-old children were engaged in outside play. Children were playing chase and riding trikes. Children were observed washing hands and free choice center play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 2/3/24. The last shelter-in-place drill/lockdown drill was practiced 12/2/24. The last fire inspection was approved 11/14/24. The last sanitation inspection was completed on 1/2/25 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The Activity Plan in space two (2) was not current. It was dated for 2/17/25-2/21/25. GS 110-91(12); .0508(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Two walls had been repaired and spackled. They had not been painted. 15A NCAC 18A .2825(a) Item 0428- A current activity plan was not posted for each group of children for reference. Rule reference G.S. 110-91(12);.0508(a) Fridays are a great day to check your activity plan to make sure they are ready for the week. Another option would be to put it on your list of opening routines for Monday mornings. Item 0620- All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. 15A NCAC 18A.2825(a) Make sure all walls in your classrooms are in good repair with no chipping. Keeping a matching paint for the color of your walls can help. You can do touch ups after kids leave when you find worn or chipped paint. When you have to repair walls make sure they are also painted and in good repair. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 3/11/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to administrative action. Consultation: We discussed: We discussed you are waiting on new Mulch. You received a grant through a Region A partnership. You had mulch that was washed away during the Helene. You will also receive new border to hold the mulch in place. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0604 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0605 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0608 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0802 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2830 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/4/2024 Number Present: 27 Completed Date: 6/4/2024 Age: From 2 To 6 Total Minutes: 210 Time In: 10:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit . A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Sidney McCrory, Child Care Consultant and also signed Alex Torres, Administrator. A signed copy of the visit summary was left on-site for you. Today, Alex Torres, Administrator, accompanied me during the visit. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percentage as of 6/4/24. Permit type – Three Star Child Care Center 2/17/19. Special Services/Restrictions – Daytime care only; Meets Enhanced space; Meets Enhanced ratios. The last annual compliance visit was conducted on 6/9/23. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill was practiced on 6/3/24. The last playground inspection was documented on 6/4/24. The last fire inspection was approved on 10/27/23. The last sanitation inspection was conducted on 5/21/24 with ten (10) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two to six-year-old children engaged in outside activities. Children were observed engaged in games of chase and riding bikes on the track. Children were observed entering their classrooms, washing hands and eating a healthy lunch. Children finished lunch in both classrooms and read books while they prepare for nap. Teachers were engaged with children during lunch and having conversations with them while actively observing children eat. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ . The following violations were documented during today’s visit. Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Four (4) rusty nails were protruding from the outdoor fence at the children's eye levels. 10A NCAC 09 .0601(a) 823 Toxic plants were accessible to children. Poison Ivy was coming through the fence line on the playground. .0604(l) 1314 Emergency information did not name childs health care professional. One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. .0802(c)(2) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. .0608(d)(1-4) Technical Assistance. Surfacing Item 716-All stationary equipment, more than 18 inches high, was not installed overprotective surfacing. Note: The surfacing around the two (2) play structures did not meet the 6 inches of loose surfacing material required. I suggest improving the boarded around the far right play structure to help hold the mulch in during big rains and kids playing. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS fenced outdoor play area shall remain closed while children occupy the area. (j) All stationary outdoor equipment more than 18 inches high shall be installed overprotective surfacing. Footings which anchor equipment shall not be exposed. (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. (l) Protective surfacing shall cover the area under and around equipment where a child may fall, referred to as the fall zone. The area for fall zones is as follows: (1) for stationary outdoor equipment used by children under two years of age, the protective surfacing shall extend beyond the external limits of the equipment for a minimum of three feet, except that protective surfacing shall be required at all points of entrance and exit for any structure that has a protective barrier; and (2) for stationary outdoor equipment used by children two years of age or older, the protective surfacing shall extend beyond the external limits of the equipment for six feet; Toxic Plants Item 0823 Toxic plants were accessible to children Note: Poison Ivy was coming through the fence line on the playground. Make sure you walk the fence daily and remove vines. According to 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (l) Toxic plants shall be inaccessible to children. Item- 807 A safe indoor and outdoor environment was not provided for the children. Note: Four (4) rusty nails were protruding from the outdoor fence at child levels. make sure morning checks are done and a walk of the fence line is completed and nails are checked. According 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer's instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All equipment and furnishings not meeting the requirements of Paragraphs (b) and (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: M.L. hired 4/29/24 policy signed and dated 5/8/24 . According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item-1314 Emergency information did not name child’s health care professional. Note: One child’s file did not have the choice of health care professional. The parent was on staff, so this was correct during the visit. We discussed a person may put the health department and the number if they receive care there. According to 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (c) Emergency medical care information shall be on file for each child. That information shall include: (1) the name, address, and telephone number of the parent or other person to be contacted in case of an emergency. (2) the responsible party's choice of health care professional; (3) any chronic illness and any medication taken for that illness; and (4) any other information that has a direct bearing on ensuring safe medical treatment for the child. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed placing boarders around the far play structure to help hold mulch in. We discussed your cohort and you will receive more information from me soon. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0304 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0605 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1102 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1703 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-90 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-106 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 12/12/2023 Number Present: 28 Completed Date: 12/12/2023 Age: From 2 To 5 Total Minutes: 300 Time In: 09:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Alex Torris, Site Director, was available to assist with questions and show me around. The program’s annual compliance visit was conducted on 6/29/23. Today the program had Twenty-eight (28) two- to five-year-old children with one (4) teacher. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Torres. The group of two- to three-year-old children were engaged in free choice center play. The teacher was actively supervising and engaging in conversations with the children. I observed the children wash hands and move to a healthy lunch in space one (1). In space two(2) I observed the children listening to their teacher read them a book as they answered questions. The last fire drill was practiced on 12/6/23. The last shelter-in-place drill/lockdown drill was practiced 11/11/23. The last fire inspection was approved on 12/7/23. The last sanitation inspection was completed on 11/11/23 with nine (9) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. GS 110-91; GS 110-106 807 A safe indoor and outdoor environment was not provided for the children. The metal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. 10A NCAC 09 .0601(a) 1756 Enhanced staff/child ratios and group sizes were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. .0605(k)(1-4) Technical Assistance for Correction Plan: Item 0107 The center did not comply with the permit restrictions. Note: The center had an infant in the class room with two to three-year old children. This facility license has the restriction for two- to twelve-year-old children. The five (5) month old infant was in the class with her mom who is the teacher. The teachers in home child care had not shown up that morning. § 110-91. Mandatory standards for a license. All child care facilities shall comply with all State laws and federal laws and local ordinances that pertain to child health, safety, and welfare. Except as otherwise provided in this Article, the standards in this section shall be complied with by all child care facilities. However, none of the standards in this section apply to the school-age children of the operator of a child care facility but do apply to the preschool-age children of the operator. Children 13 years of age or older may receive child care on a voluntary basis provided all applicable required standards are met. The standards in this section, along with any other applicable State laws and federal laws or local ordinances, shall be the required standards for the issuance of a license by the Secretary under the policies and procedures of the Commission except that the Commission may, in its discretion, adopt less stringent standards for the licensing of facilities which provide care on a temporary, part-time, drop-in, seasonal, after-school or other than a full-time basis. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The medal plates leading up to steps on all levels of the play structures are bent and need to be bolted down flush with the play structure so children’s fingers cannot stick in them. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Item-1867 The depth of the loose surfacing was not based on critical height of the equipment. Note: Surfacing under all slides and stair areas did not meet six inches of depth. Areas need to be fluffed and mulched. According to 10A NCAC 09 .0605 OUTDOOR LEARNING ENVIRONMENT IN CHILD CARE CENTERS (k) The depth of the loose surfacing material shall be based on the critical height of the equipment, which is defined as the maximum height that a child may sit, or stand, as follows: (1) equipment with a critical height of 5 feet or less shall have 6 inches of loose surface materials; (2) equipment with a critical height of more than 5 feet, but less than 7 feet, shall have 6 inches of loose surfacing material, except for sand; (3) equipment with a critical height of 7 feet to 10 feet shall have 9 inches of any of the loose surfacing material, except for sand; and (4) when sand is used as a surfacing material for equipment with a critical height of more than 5 feet, 12 inches shall be required. Item 1756 Enhanced staff/child ratios and group sizes for the number and ages of children in care were not met. Notes: In space two (2) there were sixteen (16) children ages two to five-years old with one teacher. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 12/26/23. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18 month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed you in cohort 2. We discussed that due to understaffing you often must move children from space to space or close rooms completely. There are no subs or a floater. During the visit the infant was picked up by a family member that wasn’t available earlier in the day and the teacher stayed. Children were moved around to meet proper ratio. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0510 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: 0723-073L Visit Date: 7/19/2023 Number Present: 26 Completed Date: 7/19/2023 Age: From 2 To 5 Total Minutes: 200 Time In: 10:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements regarding supervision. I reviewed the allegation with you, and you were given an opportunity to respond to each concern. The Complaint was received on 7/17/23 by C. Inscho. I received it on 7/17/23. The report alleges there were children were not attended to in a nurturing and appropriate manner or in keeping with children’s developmental needs in the classroom for four-year-old children. Limited monitoring of child care requirements were conducted today. There were twenty-six (26) children between the ages of two to five-year-olds. Upon arrival I was greeted by Tiffany Vinson, Lead teacher. I observed both classrooms and reviewed with them their potty and diapering procedures as well as witnessed all these procedures. I observed supervision and ratio to be in compliance. Children ate lunch and then went to the bathroom and washed hands before getting on their cots. Supervision There were concerns about supervision while children were using the bathroom. children must be potty trained to move into the older class room with three to five-year old children. Children wipe themselves but teachers stand at the door and talk them through this process if needed. They then wash their hands by themselves with teachers near by and door never completely closed. If a child needed assistants putting clothes back on the teachers assist. In the room with children ages two to three-year old (there is one four-year old included that is not potty trained) the policy is similar, but children have assistance if they are trying to potty train. The goal of this room is to help get them ready for the next room and be completely potty trained. This younger room has a changing table and all the requirements needed by sanitation rules to have for diapering. Supervision was being met during all these procedures. This portion of the complaint is unsubstantiated. Nurturing During my visit teachers were found to be interacting with children before lunch and during. Teachers were having conversations with children and talking them through their day and activities. Verbal ques were given when needed and the environment was calm and inviting. I have recently made a routine unannounced visit on 6/29/23 and found it to be this way just a few weeks ago. This portion of the complaint is unsubstantiated. The following violation were documented today: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. A child was on his iPad sent by parents. Parents requested it be used to calm him down and during nap time. .0510(d)(2)(A-C) The following violation were documented today: Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: A child was on his iPad sent by parents. Parents requested it be used to calm him down and during nap time. Just nap time would be using this for two hours. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. According to 10A NCAC 09 .0510 ACTIVITY AREAS (f) Screen time, including television, videos, video games, and computer usage, shall be prohibited for children under three years of age. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2830 · Violation
Name of Operation: THE LEARNING LADDER ACADEMY Facility ID: 56000170 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: 0723-073L Visit Date: 7/19/2023 Number Present: 26 Completed Date: 7/19/2023 Age: From 2 To 5 Total Minutes: 200 Time In: 10:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to investigate a complaint report alleging violations of child care requirements regarding supervision. I reviewed the allegation with you, and you were given an opportunity to respond to each concern. The Complaint was received on 7/17/23 by C. Inscho. I received it on 7/17/23. The report alleges there were children were not attended to in a nurturing and appropriate manner or in keeping with children’s developmental needs in the classroom for four-year-old children. Limited monitoring of child care requirements were conducted today. There were twenty-six (26) children between the ages of two to five-year-olds. Upon arrival I was greeted by Tiffany Vinson, Lead teacher. I observed both classrooms and reviewed with them their potty and diapering procedures as well as witnessed all these procedures. I observed supervision and ratio to be in compliance. Children ate lunch and then went to the bathroom and washed hands before getting on their cots. Supervision There were concerns about supervision while children were using the bathroom. children must be potty trained to move into the older class room with three to five-year old children. Children wipe themselves but teachers stand at the door and talk them through this process if needed. They then wash their hands by themselves with teachers near by and door never completely closed. If a child needed assistants putting clothes back on the teachers assist. In the room with children ages two to three-year old (there is one four-year old included that is not potty trained) the policy is similar, but children have assistance if they are trying to potty train. The goal of this room is to help get them ready for the next room and be completely potty trained. This younger room has a changing table and all the requirements needed by sanitation rules to have for diapering. Supervision was being met during all these procedures. This portion of the complaint is unsubstantiated. Nurturing During my visit teachers were found to be interacting with children before lunch and during. Teachers were having conversations with children and talking them through their day and activities. Verbal ques were given when needed and the environment was calm and inviting. I have recently made a routine unannounced visit on 6/29/23 and found it to be this way just a few weeks ago. This portion of the complaint is unsubstantiated. The following violation were documented today: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. A child was on his iPad sent by parents. Parents requested it be used to calm him down and during nap time. .0510(d)(2)(A-C) The following violation were documented today: Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: A child was on his iPad sent by parents. Parents requested it be used to calm him down and during nap time. Just nap time would be using this for two hours. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. According to 10A NCAC 09 .0510 ACTIVITY AREAS (f) Screen time, including television, videos, video games, and computer usage, shall be prohibited for children under three years of age. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.