Macon Program FOR Progress NEW Horizons I

10A NCAC 09 .0304 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 21 Completed Date: 6/22/2026 Age: From 3 To 12 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance following the Annual Compliance and Rated License visit conducted on 06/11/2026. During a review of the visit documentation, it was determined that the ABCMS Provider Portal was not monitored as part of the Annual Compliance visit. Therefore, the ABCMS Provider Portal was reviewed during today’s follow-up visit to ensure compliance with applicable requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Cindy Allen, Education Specialist, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Kara Jones, Administrator, was available during the visit and accompanied me during the walkthrough. Ms. Allen arrived approximately thirty minutes later and was available during the visit. The indoor and outdoor areas were monitored today but not limited to, including supervision, staff/child ratios, adeqaute space/approved space, licensed posted, and permit restriction. Upon arrival, I introduced my presence to the Administrator. I observed space #5, where two (2) teachers were supervising six (6) children, three years of age, who have breakfast. Breakfast consisted of blueberry bread and milk. I also observed space #7, where two (2) teachers were supervising six (6) children, three years of age, who were engaged in center play activities. Available activities included blocks and puzzles. The school-age in space #3, consisting of three (3) teachers and nine (9) children between six (6) and twelve (12) years of age, engaged in center play. The following violations were documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: ABCMS Provider Portal Item # 1805 The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. To achieve compliance, please update the ABCMS Provider Portal to ensure that A. Jenkins, K. Sellers, T. Sustarsic, and C. Cruz are linked to Provider ID #56000193. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 07/05/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424, or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Technical assistance was provided regarding the Rated License application process. It was discussed that, to qualify for the Head Start Accreditation Pathway, an age range change request will need to be submitted to align the facility's licensed age range with the accredited program. If the facility chooses to continue serving school-age children, the program will need to pursue either Pathway 1: Program Assessment or Pathway 2: Classroom and Instructional Quality as part of the Rated License process. We discussed that staff members for Macon Program for Progress New Horizons I (ID #56000193), Macon Program for Progress New Horizons III (ID #56000174), and New Horizons Center for Children and Families (ID #56000013) may be linked to all three programs, as staff members rotate and provide support across each of the three facilities. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 21 Completed Date: 6/22/2026 Age: From 3 To 12 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance following the Annual Compliance and Rated License visit conducted on 06/11/2026. During a review of the visit documentation, it was determined that the ABCMS Provider Portal was not monitored as part of the Annual Compliance visit. Therefore, the ABCMS Provider Portal was reviewed during today’s follow-up visit to ensure compliance with applicable requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Cindy Allen, Education Specialist, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Kara Jones, Administrator, was available during the visit and accompanied me during the walkthrough. Ms. Allen arrived approximately thirty minutes later and was available during the visit. The indoor and outdoor areas were monitored today but not limited to, including supervision, staff/child ratios, adeqaute space/approved space, licensed posted, and permit restriction. Upon arrival, I introduced my presence to the Administrator. I observed space #5, where two (2) teachers were supervising six (6) children, three years of age, who have breakfast. Breakfast consisted of blueberry bread and milk. I also observed space #7, where two (2) teachers were supervising six (6) children, three years of age, who were engaged in center play activities. Available activities included blocks and puzzles. The school-age in space #3, consisting of three (3) teachers and nine (9) children between six (6) and twelve (12) years of age, engaged in center play. The following violations were documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: ABCMS Provider Portal Item # 1805 The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. To achieve compliance, please update the ABCMS Provider Portal to ensure that A. Jenkins, K. Sellers, T. Sustarsic, and C. Cruz are linked to Provider ID #56000193. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 07/05/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424, or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Technical assistance was provided regarding the Rated License application process. It was discussed that, to qualify for the Head Start Accreditation Pathway, an age range change request will need to be submitted to align the facility's licensed age range with the accredited program. If the facility chooses to continue serving school-age children, the program will need to pursue either Pathway 1: Program Assessment or Pathway 2: Classroom and Instructional Quality as part of the Rated License process. We discussed that staff members for Macon Program for Progress New Horizons I (ID #56000193), Macon Program for Progress New Horizons III (ID #56000174), and New Horizons Center for Children and Families (ID #56000013) may be linked to all three programs, as staff members rotate and provide support across each of the three facilities. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 21 Completed Date: 6/22/2026 Age: From 3 To 12 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance following the Annual Compliance and Rated License visit conducted on 06/11/2026. During a review of the visit documentation, it was determined that the ABCMS Provider Portal was not monitored as part of the Annual Compliance visit. Therefore, the ABCMS Provider Portal was reviewed during today’s follow-up visit to ensure compliance with applicable requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Cindy Allen, Education Specialist, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Kara Jones, Administrator, was available during the visit and accompanied me during the walkthrough. Ms. Allen arrived approximately thirty minutes later and was available during the visit. The indoor and outdoor areas were monitored today but not limited to, including supervision, staff/child ratios, adeqaute space/approved space, licensed posted, and permit restriction. Upon arrival, I introduced my presence to the Administrator. I observed space #5, where two (2) teachers were supervising six (6) children, three years of age, who have breakfast. Breakfast consisted of blueberry bread and milk. I also observed space #7, where two (2) teachers were supervising six (6) children, three years of age, who were engaged in center play activities. Available activities included blocks and puzzles. The school-age in space #3, consisting of three (3) teachers and nine (9) children between six (6) and twelve (12) years of age, engaged in center play. The following violations were documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: ABCMS Provider Portal Item # 1805 The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. To achieve compliance, please update the ABCMS Provider Portal to ensure that A. Jenkins, K. Sellers, T. Sustarsic, and C. Cruz are linked to Provider ID #56000193. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 07/05/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424, or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Technical assistance was provided regarding the Rated License application process. It was discussed that, to qualify for the Head Start Accreditation Pathway, an age range change request will need to be submitted to align the facility's licensed age range with the accredited program. If the facility chooses to continue serving school-age children, the program will need to pursue either Pathway 1: Program Assessment or Pathway 2: Classroom and Instructional Quality as part of the Rated License process. We discussed that staff members for Macon Program for Progress New Horizons I (ID #56000193), Macon Program for Progress New Horizons III (ID #56000174), and New Horizons Center for Children and Families (ID #56000013) may be linked to all three programs, as staff members rotate and provide support across each of the three facilities. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3222 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 21 Completed Date: 6/22/2026 Age: From 3 To 12 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance following the Annual Compliance and Rated License visit conducted on 06/11/2026. During a review of the visit documentation, it was determined that the ABCMS Provider Portal was not monitored as part of the Annual Compliance visit. Therefore, the ABCMS Provider Portal was reviewed during today’s follow-up visit to ensure compliance with applicable requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Cindy Allen, Education Specialist, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Kara Jones, Administrator, was available during the visit and accompanied me during the walkthrough. Ms. Allen arrived approximately thirty minutes later and was available during the visit. The indoor and outdoor areas were monitored today but not limited to, including supervision, staff/child ratios, adeqaute space/approved space, licensed posted, and permit restriction. Upon arrival, I introduced my presence to the Administrator. I observed space #5, where two (2) teachers were supervising six (6) children, three years of age, who have breakfast. Breakfast consisted of blueberry bread and milk. I also observed space #7, where two (2) teachers were supervising six (6) children, three years of age, who were engaged in center play activities. Available activities included blocks and puzzles. The school-age in space #3, consisting of three (3) teachers and nine (9) children between six (6) and twelve (12) years of age, engaged in center play. The following violations were documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: ABCMS Provider Portal Item # 1805 The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. To achieve compliance, please update the ABCMS Provider Portal to ensure that A. Jenkins, K. Sellers, T. Sustarsic, and C. Cruz are linked to Provider ID #56000193. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 07/05/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424, or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Technical assistance was provided regarding the Rated License application process. It was discussed that, to qualify for the Head Start Accreditation Pathway, an age range change request will need to be submitted to align the facility's licensed age range with the accredited program. If the facility chooses to continue serving school-age children, the program will need to pursue either Pathway 1: Program Assessment or Pathway 2: Classroom and Instructional Quality as part of the Rated License process. We discussed that staff members for Macon Program for Progress New Horizons I (ID #56000193), Macon Program for Progress New Horizons III (ID #56000174), and New Horizons Center for Children and Families (ID #56000013) may be linked to all three programs, as staff members rotate and provide support across each of the three facilities. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 21 Completed Date: 6/22/2026 Age: From 3 To 12 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance following the Annual Compliance and Rated License visit conducted on 06/11/2026. During a review of the visit documentation, it was determined that the ABCMS Provider Portal was not monitored as part of the Annual Compliance visit. Therefore, the ABCMS Provider Portal was reviewed during today’s follow-up visit to ensure compliance with applicable requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Cindy Allen, Education Specialist, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Kara Jones, Administrator, was available during the visit and accompanied me during the walkthrough. Ms. Allen arrived approximately thirty minutes later and was available during the visit. The indoor and outdoor areas were monitored today but not limited to, including supervision, staff/child ratios, adeqaute space/approved space, licensed posted, and permit restriction. Upon arrival, I introduced my presence to the Administrator. I observed space #5, where two (2) teachers were supervising six (6) children, three years of age, who have breakfast. Breakfast consisted of blueberry bread and milk. I also observed space #7, where two (2) teachers were supervising six (6) children, three years of age, who were engaged in center play activities. Available activities included blocks and puzzles. The school-age in space #3, consisting of three (3) teachers and nine (9) children between six (6) and twelve (12) years of age, engaged in center play. The following violations were documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: ABCMS Provider Portal Item # 1805 The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. To achieve compliance, please update the ABCMS Provider Portal to ensure that A. Jenkins, K. Sellers, T. Sustarsic, and C. Cruz are linked to Provider ID #56000193. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 07/05/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424, or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Technical assistance was provided regarding the Rated License application process. It was discussed that, to qualify for the Head Start Accreditation Pathway, an age range change request will need to be submitted to align the facility's licensed age range with the accredited program. If the facility chooses to continue serving school-age children, the program will need to pursue either Pathway 1: Program Assessment or Pathway 2: Classroom and Instructional Quality as part of the Rated License process. We discussed that staff members for Macon Program for Progress New Horizons I (ID #56000193), Macon Program for Progress New Horizons III (ID #56000174), and New Horizons Center for Children and Families (ID #56000013) may be linked to all three programs, as staff members rotate and provide support across each of the three facilities. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 6/22/2026 Number Present: 21 Completed Date: 6/22/2026 Age: From 3 To 12 Total Minutes: 110 Time In: 09:10 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced follow-up visit was to verify compliance following the Annual Compliance and Rated License visit conducted on 06/11/2026. During a review of the visit documentation, it was determined that the ABCMS Provider Portal was not monitored as part of the Annual Compliance visit. Therefore, the ABCMS Provider Portal was reviewed during today’s follow-up visit to ensure compliance with applicable requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Cindy Allen, Education Specialist, during the visit. An electronic signed copy of the visit summary was left on-site to you. Today, Kara Jones, Administrator, was available during the visit and accompanied me during the walkthrough. Ms. Allen arrived approximately thirty minutes later and was available during the visit. The indoor and outdoor areas were monitored today but not limited to, including supervision, staff/child ratios, adeqaute space/approved space, licensed posted, and permit restriction. Upon arrival, I introduced my presence to the Administrator. I observed space #5, where two (2) teachers were supervising six (6) children, three years of age, who have breakfast. Breakfast consisted of blueberry bread and milk. I also observed space #7, where two (2) teachers were supervising six (6) children, three years of age, who were engaged in center play activities. Available activities included blocks and puzzles. The school-age in space #3, consisting of three (3) teachers and nine (9) children between six (6) and twelve (12) years of age, engaged in center play. The following violations were documented during today’s visit: Violation Number Comment Rule 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. G.S. 110-90.2 & .2703(r) Technical assistance was provided as follows: ABCMS Provider Portal Item # 1805 The staff training worksheet reviewed during the Annual Compliance follow up visit listed thirteen staff members. A review of the ABCMS Provider Portal showed that four staff members were not linked to Provider ID #56000193. Two of those staff members were linked to Provider ID #56000174. To achieve compliance, please update the ABCMS Provider Portal to ensure that A. Jenkins, K. Sellers, T. Sustarsic, and C. Cruz are linked to Provider ID #56000193. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Include the following: • Facility name • Facility ID# • Name and position of individual submitting compliance statement • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 07/05/2026 Email the compliance letter on signed letterhead or it must be sent from the email address registered with the DCDEE (this serves as your signature) to: bridget.owen@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Bridget Owen Po Box 114 Rosman, NC 28772 Please call me at 828-530-2424, or email bridget.owen@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Technical assistance was provided regarding the Rated License application process. It was discussed that, to qualify for the Head Start Accreditation Pathway, an age range change request will need to be submitted to align the facility's licensed age range with the accredited program. If the facility chooses to continue serving school-age children, the program will need to pursue either Pathway 1: Program Assessment or Pathway 2: Classroom and Instructional Quality as part of the Rated License process. We discussed that staff members for Macon Program for Progress New Horizons I (ID #56000193), Macon Program for Progress New Horizons III (ID #56000174), and New Horizons Center for Children and Families (ID #56000013) may be linked to all three programs, as staff members rotate and provide support across each of the three facilities. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .3222 (c) If employment-related changes occur at a facility that result in noncompliance with or failure to meet the standards in the Section for the star rating issued, the operator shall correct the noncompliance within six months. If the operator does not correct the noncompliance within six months, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at bridget.owen@dhhs.nc.gov or 828.530-2424 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1106 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: DAWN MCCRARY Operation Type: Center Case Number: Visit Date: 7/16/2025 Number Present: 15 Completed Date: 7/16/2025 Age: From 1 To 3 Total Minutes: 330 Time In: 10:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Dawn McCrary Child Care Consultant and also signed by Kara Jones, Administrator, during the visit. Kaitlyn Marshall, Child Care Consultant, accompanied me. A signed copy of the visit summary was left on-site and/or electronically emailed to you. Ms. Jones and Cindy Allen, Administrator of New Horizons I, were available during the visit. The indoor and outdoor areas were monitored today, including but not limited to supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-three (93) percent as of 7/15/2025. The North Carolina Secretary of State website was viewed prior to today’s visit and non-profit corporation, Macon Program for Progress, Inc., is current and active as of 7/11/25. Permit type – five-star center license issued on 10/14/24. Special Services/Restrictions – daytime care, meets enhanced ratios, meets enhanced space. The last temporary time period visit was conducted on 8/7/24. The last fire drill was practiced on 7/16/25. The last shelter-in-place drill was practiced on 4/17/25. The last playground inspection was documented on 6/25/25. The last fire inspection was approved on 9/16/24. The last sanitation inspection was conducted on 7/24/24 with ten (10) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was completed on 10/11/24 without hazards. No results were available for lead paint and asbestos testing. Per Ms. Jones, and the Clean Water for US kids website. Upon arrival, I was introduced to Cindy Allen, Administrator of New Horizons I. The three-year-old children were observed having free choice play on the playgrounds. The one and two-year-old children were having water play on the toddler playground. The children transitioned indoors, washed hands and participated in a fire drill. The children all returned to the playgrounds and resumed their play. The classrooms were monitored for compliance. One (1) classroom that was not in use during the visit was monitored to provide technical assistance for room arrangement. The lunch provided today was turkey, mashed potatoes, green beans, cornbread dressing, and milk. Nap time was monitored and there was adequate lighting and music sound level. No children's faces were covered. All interactions were positive and nurturing. Supervision was adequate. The program does provide transportation. During the summer months, only Early Head Start children are on site and not transported. The bus used for transportation will be monitored during the facility’s routine unannounced visit. Twenty-two children are enrolled. Two (2) child files were monitored for child care requirements. There are two (2) newly hired staff. The newly hired staff files and one (1) existing staff file were monitored for child care requirements. No medications were on site. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One (1) outlet, next to the changing table in space 1 was uncovered. 10A NCAC 09 .0604(c) 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. The gate/fence on the Early Head Start playground of New Horizons I measured 3 feet and 11 inches. GS 110-91(6); .0605((i) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Easily torn plastics were accessible in the changing table in space 1. .0604(q) 1054 Documentation of staff's on-going training was not on file and/or was not current . Complete documentation of on-going training hours was not on file for staff S.B. during the visit for review. 10A NCAC 09 .1106(a) Technical assistance provided as follows: #1054 10A NCAC 09 .1106 DOCUMENTATION OF ON-GOING TRAINING AND PROFESSIONAL DEVELOPMENT Each center shall have a record of training activities in which each staff member participates, including copies of training certificates or official documentation provided by the trainer. That record shall include the subject matter, topic area in G.S. 110-91(11), training provider, date provided, hours, and name of staff who completed the training. This documentation shall be on file and current. #812 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS One (1) outlet, next to the changing table in space 1 was uncovered. An outlet plug was inserted during the visit for correction. #858 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS Easily torn plastics were accessible in the changing table in space 1. The changing table was locked during the visit for correction. #824 10A NCAC 09 .0601 SAFE ENVIRONMENT The gate/fence on the Early Head Start playground measured 3 feet and 11 inches. The Maintenance department was notified during the visit. Achieving compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/30/25. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: dawn.mccrary@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Dawn McCrary PO Box 397 Penrose, NC 28766 Please call me at 828-556-3088, or email dawn.mccrary@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: Plan to monitor staff files for current staff development plans and annual evaluations. You stated that evaluations are completed at 90 days of employment, 6 months of employment and 1 year of employment. Some staff are only 10 month employees. A small area of rust is beginning to appear on the top of the fence of the upper playground. Ms. Allen was shown the rust mentioned, above the garden box and the Maintenance department was notified during the visit. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at dawn.mccrary@dhhs.nc.gov or 828-556-3088, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MORGAN BROCK Operation Type: Center Case Number: 1224-232A Visit Date: 12/18/2024 Number Present: 55 Completed Date: 12/18/2024 Age: From 2 To 5 Total Minutes: 205 Time In: 12:45 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Cindy Allen, administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Allen and additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were confirmed during today’s visit. Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed for an injury that occurred to a child's arm on December 13, 2024. .0802 (e) 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On December 10, 2024, a staff member did not interact with a child in an appropriate manner when the staff member pushed a four-year-old child. On December 13, 2024, a staff member grabbed a four-year-old child's right arm with their hand in a rough manner, causing red scratch marks on the child's arm. G.S. 110-91(10) Violations must be corrected immediately. Within one week, December 25, 2024, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Morgan Brock, Investigations Consultant, morgan.brock@dhhs.nc.gov. You may contact me at Morgan Brock, Investigations Consultant, morgan.brock@dhhs.nc.gov, 828-788-0011 or Natosha Lambeth, Western Investigations Team Supervisor, natosha.lambeth@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2802 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2809 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: MACON PROGRAM FOR PROGRESS NEW HORIZONS I Facility ID: 56000193 Consultant: MONICA HOUCK Operation Type: Center Case Number: Visit Date: 8/7/2024 Number Present: 16 Completed Date: 8/7/2024 Age: From 2 To 3 Total Minutes: 255 Time In: 10:30 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with applicable child care requirements during the first temporary time period visit. This facility, building #1, is on a temporary license due to the split of a license between building #1 and #2 on 7/23/24. Cindy Allen, Administrator, was not on-site today. Kara Jones, Head Start Director, arrived at approximately 10:40am and was available to answer and ask questions. A computerized generated report of today’s visit was completed and reviewed with you. The printed visit summary was signed and a copy left with you. Currently this center operates with a Temporary License, issued 7/23/24 and is effective through 1/23/25. The restrictions include daytime care only, ages 0-12 years, capacity of 105 children, meets enhanced space, and meets reduced ratios. Transportation is provided. The Secretary of State website was reviewed today, and the company, Macon Program for Progress, Inc., is listed as active-current. If any changes to the organization need to be made to the business, then you must notify your consultant at least thirty (30) days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location or inherited. During this first Temporary Time Period visit, classrooms were monitored as well as the playground, materials, equipment and required posted items for meeting all minimum licensing requirements. The last monthly fire drill was practiced 7/26/24. The last shelter-in-place drill was practiced 5/29/24. The last monthly playground inspections for the two (2) outdoor spaces were documented on 7/29/24 and 7/30/24. The last sanitation inspection was completed on 7/24/24 with ten (10) demerits for a Superior classification. The last approved fire inspection was completed on 10/3/23 for daytime care only. The emergency medical care (EMC) plan was posted. An incident log is in use. The children were observed during free play, large group activities, routine care, and outdoor play. Three (3) children files were monitored. Limited monitoring of staff files occurred. The four (4) buses monitored today were; #17, #18, #19, and #21. The spare buses #7, #15, #16, and #20 will be monitored at the next visit. One (1) outdoor space did not have space calculations on file to determine the capacity. Outdoor space #1 is a large, fenced space that was partially measured today. The playground will be divided into two (2) spaces in September 2024. The partial measurements include the space for the lower portion of the playground. The capacity is 15 children at 100 square feet per child. Once the dividers are placed, the playground will be remeasured to determine the final capacity for both sides. To continue to serve children on subsidy vouchers, the facility must transition to a three-star license or higher. If the facility cannot achieve a three-star license or higher, no children can be served that receive subsidy vouchers. As a result of Hold Harmless, the rated license programmatic and education standards will transfer to the new license. The child care facility will remain in Cohort 2. Once the rated license resumes, the reassessment will be based solely on the staff and programmatic pieces for the specific licensed facility. The Initial Application for Assessment for a Two Component Star Rated License can be found on the Division’s website if you would like to apply for a rated license and the Rated License Request for Review Form can be requested if you would like to request the Environment Rating Scale (ERS) assessment. Plan to visit the ncrlap.org website to learn more about the assessment process. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 828 Air conditioning units were accessible or did not have a guard to keep objects from being thrown into the unit. An air conditioning unit without a guard, on outdoor space #1, is accessible to children. .0604 (m) Technical assistance for correction plan: Item #828 - An air conditioning unit without a guard, on outdoor space #1, is accessible to children. The air conditioning unit must have a guard to prevent objects from being thrown into the unit or have a four (4) foot fence to make inaccessible to children. 10A NCAC 09 .0604 SAFETY REQUIREMENTS FOR CHILD CARE CENTERS (m) Air conditioning units shall be located so that they are not accessible to children or shall be fitted with a mesh guard to prevent objects from being thrown into them. Letter of Compliance: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement on or before 8/21/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: monica.houck@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education (DCDEE) Attn: Monica Houck PO Box 880, Fletcher, NC 28732 Please call me at 828-243-2154, or email monica.houck@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Rated License Assessment: Compliance History: The program must maintain a 75% or higher compliance history score to be eligible for a 2-5 star rated license. Staff Education: It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submitted an official transcript (if applicable) and applied for a position for evaluation. This is recommended to be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Pre-service requirements must be met for all positions. Program Standards: The facility will be included in Cohort 2 to resume the next rated license cycle independent from building #2. We discussed resources available during the visit today. The facility is required to meet enhanced space and highest enhanced (reduced) staff/child ratios. 10A NCAC 09 .2809 ENHANCED SPACE REQUIREMENTS (a) There shall be at least 30 square feet inside space per child per the total licensed capacity and 100 square feet outside space for each child using the outdoor learning environment at any one time. (b) There shall be an area that can be arranged for administrative and private conference activities. 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (c) To earn seven points for program standards, the center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/4 8 1 to 2 Years 1/5 10 2 to 3 Years 1/8 16 3 to 4 Years 1/9 18 4 to 5 Years 1/12 24 5 to 6 Years 1/14 25 6 Years and Older 1/19 25 Curriculum: 10A NCAC 09 .2802 APPLICATION FOR A TWO THROUGH FIVE STAR RATED LICENSE (d) Facilities with a four or five-star rated license that are licensed to serve four-year-old children shall implement a curriculum as defined in 10A NCAC 09 .0102(10) with their four year olds. Consultation: One (1) staff will have until 11/23/24 to completed Emergency Preparedness and Response training. After taking the training, the trained staff will have four (4) months to completed the plan in the Risk Management portal. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (b) Existing child care centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training. New centers shall have one person on staff who has completed the Emergency Preparedness and Response in Child Care training within one year of the effective date of the initial license. When the trained staff member leaves employment, the center shall ensure that another staff member completes the required training within four months of the vacancy. Documentation of completion of the training shall be maintained in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. (c) Upon completion of the Emergency Preparedness and Response in Child Care training, the trained staff shall develop the Emergency Preparedness and Response Plan. The Emergency Preparedness and Response Plan means a written plan that addresses how a child care center will respond to both natural and man-made disasters, such as fire, tornado, flood, power failures, chemical spills, bomb threats, earthquakes, blizzards, nuclear disasters, or a dangerous person or persons in the vicinity, to ensure the safety and protection of the children and staff. This Plan must be on a template provided by the Division available at https://rmp.nc.gov/portal/# and completed within four months of completion of the Emergency Preparedness and Response in Child Care training. We discussed that you would like to use the porch area off of space #7. The Fire Marshall will need to document approval of this space with reference to ages that could use the space since the porch has stairs to exit the area. We discussed the end of the sidewalk on outdoor space #1 that has jagged edges exposed. It is recommended to cover the jagged edges. You had suggested pour and play surfacing to cover the edges. We discussed the Emergency Medical Care plan does have to include someone who is on-site at the facility. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact the child care consultant within thirty (30) days prior to the change. Failure to notify the child care consultant, may result in a violation of child care requirements. Health and Safety Training It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at monica.houck@dhhs.nc.gov or 828.243.2154, or my supervisor, Bonnie Mathis at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times