Children'S Discovery Center

10A NCAC 09 .0901 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3203 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3205 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3207 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3219 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3221 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: BRIDGET OWEN Operation Type: Center Case Number: Visit Date: 1/30/2026 Number Present: 10 Completed Date: 1/30/2026 Age: From 1 To 5 Total Minutes: 230 Time In: 09:40 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Bridget Owen, Child Care Consultant and also signed by Sarah Torres, Administrator. Sarah Upton, Child Care Consultant, accompanied me today during this visit. A signed copy of the visit summary was left on-site for you today. Today, Ms. Torres, assisted us as needed. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-two (82) percentage as of 01/28/2026. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/10/2025. The last fire drill was practiced on 1/0/2026. The last emergency drill was practiced on 08/24/2025. The last playground inspection was documented on 01/06/2026. The last fire inspection was approved on 12/10/2025. The last sanitation inspection was conducted on 09/10/2025 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Lead water testing was conducted on 07/24/2024 with no hazards noted Lead paint and asbestos testing is showing as enrollment started. Upon arrival we introduced our presence to the lead teacher and explained the reason for our visit. Ms. Torres arrived shortly after our arrival to assist as needed. We observed the group with one- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and had breakfast, which consisted of cinnamon rolls, bananas, and milk. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit Violation Number Comment Rule 107 The center did not comply with the permit restrictions. The age range for this facility is children two (2) years of age to five (5) years of age. GS 110-91; GS 110-106 303 Children were not adequately supervised at all times. One (1) child that was one (1) year of age was left alone in space#3 eating. Additionally, the group moved to space #3 from space # 2 for snacks. Five (5) children between the ages of two (2) years of age to five (5) years of age were left alone in space # 2 to retrieve their water bottles for snack. One (1) child three (3) years of age was left alone in space #2 for approximately 3 minutes. The child finished cleaning up and joined the group in space # 3. .1801(a)(1-5) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The Menu was posted in the kitchen and dated for 1/19-1/23/2026. 10A NCAC 09 .0901(b) 619 Diaper changing surfaces were not cleaned with a detergent solution and disinfected after each use. Today three (3) diaper changes were observed consecutively, between the first and second diaper change observed the changing mat was not cleaned and disinfected. 15A NCAC 18A .2819(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. A can of Lysol aerosol spray was stored in an unlocked bathroom. .2820(b) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. Newly hired staff on 10/21/2025, TB form was dated 11/18/2019. .0701(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Newly hired staff on 10/21/2025 medical was dated 5/20/2020. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. After review of the staff files it was noted that two (2) existing staff members did not have the required number of on-going training completed within their second year of employment. .1103(a) 1328 Children's records were not made available for review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. Enhanced staff/child ratios and group sizes were not met. One (1) child (staff members’ child) that was one (1) year of age was present during our visit. Enhanced ratios allow for Staff/child ration one (1) to six (6). During today’s visit, the total number of children present was ten (10) between the ages of one (1) to five (5). 10A NCAC 09 .2818 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter in place or locked down drill was completed on 8/4/2025. .0604(u);.0302(d)(8) Technical Assistance: Age Range Item #0107 To achieve compliance: You must stay within your age range listed on your license that states 2-12 years of age. Supervision Item # 0303 To achieve compliance: Children must be adequately supervised at all times to keep children safe. Supervision is basic to the safety and the prevention of injury and maintaining quality child care. Parents have a contract with the facility and its staff to supervise their children. The importance of supervision is not only to protect children from physical injury, but from harm that can occur from teasing/bullying/inappropriate topics discussed or inappropriate behavior. It is the responsibility of staff to regularly count children (name to face recognition) on a routine basis, at every transition, and whenever leaving one area and arriving at another. -Active and positive supervision involves knowing each child’s abilities, establishing clear and simple safety rules, being aware of potential hazards, standing in strategic positions, and scanning play areas and circulating around the space. Menu Item # 0526 To Achieve compliance: Current menu must be posted and easily seen by parents. Menu can be posted on Friday afternoon for the following on the parent board as they sign their child in and out daily. Hazards Item # 0840 To Achieve compliance: All hazardous materials must be always stored in a locked cabinet/room. Corrected during visit. Item # 1052 all staff must complete required hours of on-going training hours. On-going training hours must be completed annually based on the month and year of the staff employment. The first year of employment staff will complete the Health and Safety Training topic areas. During the second year of employment staff will complete the required number of training hours. For example, if a staff is hired in September 2025, then they have until September 2026 to complete the Health and Safety Training topic areas. On-going training hours will start being calculated in September 2026 and will be counted until September 2027. Staff may carry over half of what is required. Staff members enrolled in early childhood education courses may count those hours as 48 hours per class. Training opportunities can be found on the following websites: www.swcdcinc.org www.healthychildcare.unc.edu/training-for-early-educators/for-early-educators/ For training to be counted they must be provided by a DCDEE approved trainer and must be accompanied by a training certificate that includes the staff member’s name, the title of the training, the date, the time and trainer’s signature. Staff TB Item # 1033 To achieve compliance A current TB or screening must completed and on file for staff review. Staff Medical Item # 1034 To achieve compliance: A current medical or health questionnaire must be completed and kept on file for review. Child Files Item #1328 To Achieve compliance: All children must be available to review. Maintaining accurate records on the children in your care helps to ensure their health and safety, informs families of rules you are required to follow and your center’s policies, and provides a certain transfer of knowledge so that you can provide the best care possible for their children. Staff/Child Ratios Item # 1756 To Achieve compliance: you must stay within the staff to child ratio always based on your license. You are currently meeting the enhanced staff-to-child ratio requirements which, for 2 year olds, allows one (1) staff member to nine (9) children. Staff to child ratio is based on the youngest child present and because of the one-year-old child being present today and interacting with whole group the ratio for this situation was one (1) staff to six (6) children. Emergency Drills Item # 1811 To Achieve compliance: A shelter in place or locked down must be completed immediately. To maintain compliance, use a calendar or something similar to track emergency drills and make sure to perform one every three months Achieving Compliance: A visit will be conducted in the near future to follow-up and ensure that the violations written for supervision and staff to child ratio have been corrected. All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license may be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 02-13-2026 Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: sarah.upton@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sarah Upton 143 Bobcat Trail Clyde, NC 28721 Please call me at 828-782-0937, or email sarah.upton@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation provided as follows: We would like to schedule a TA visit to review the QRIS modernization system in detail before March 31, 2026. I encourage you to review the information below to familiarize yourself with the new pathways and to help prepare for our discussion during this TA visit. QRIS Modernization: The revised QRIS Pathways to the Stars includes three different pathways that you may choose from. We encourage you to choose the best pathway for your program, staff, and the families/children in your program. Each pathway includes education standards for individual staff positions at each star level. Education documentation for each position can be located at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization You will need to scroll to the bottom of the page, and these documents will be posted below the videos. Each staff member will need to create a WORKS account to submit official transcripts for their evaluations. Keep in mind that WORKS accounts must be updated as staff increase their education. Instructions on how to create a WORKS account can be located at https://ncchildcare.ncdhhs.gov/Services/DCDEE-WORKS underneath the DCDEE WORKS resources on the right hand side of the page. If you have any questions or issues with a staff member’s account reach out to the WORKS unit at Phone: 919-814-6350 or Toll Free 1-800-859-0829 Email: dcdee.works@dhhs.nc.gov Program Assessment pathway and Classroom and Instructional Quality pathway shall meet Family and Community Engagement standards. Information regarding the Family and Community Engagement standards can be found in CHAPTER 09 10A NCAC 09 .3219 FAMILY AND COMMUNITY ENGAGEMENT STANDARDS FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. Program Assessment pathway and Classroom and Instructional Quality pathway must include individual and programmatic Continuous Quality Improvement (CQI) plans. Information regarding the QRIS can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3221 CONTINUOUS QUALITY IMPROVEMENT (CQI) STANDARDS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option one- Program Assessment is the pathway that is similar to what we had in the past and includes assessments from NCRLAP. The Environment Rating Scales have been updated as of February 01. 2025. Assessment tools used now are ECERS-3, ITERS-3, and FCCERS-3—also known as the "Threes.” These tools will be used for program assessments and reassessments. Be sure that you have copies of the updated scales for each classroom. If this is the pathway you choose I would suggest you reach out to North Carolina Rated License Project (NCRLAP) and request an outreach assessment for each age group you serve. Outreach assessments are a training tool to help you and staff members understand the assessment process and to provide feedback in areas that may score low on during your official assessment(s). NCRLAP’s website located at www.ncrlap.org is where you will request an outreach assessment(s). You can also find updated resources and credit hour trainings and webinars. I highly recommend all staff members visit the resources and training opportunities provided by NCRLAP. Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3203 PROGRAM ASSESSMENT PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option two- Classroom and Instructional Quality pathway is new to our licensing system. This licensure pathway combines the more stringent ratios with curriculum and child assessments to ensure classroom and instructional quality practices. This pathway includes coaching and training options for administrators and/or teachers. A list of approved curriculum and approved formative assessments can be located at www.ncchildcare.ncdhhs.gov.Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3205 CLASSROOM AND INSTRUCTIONAL QUALITY PATHWAY FOR CHILD CARE CENTERS. Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization Pathway option three- Accreditation and Head Start pathway is another new pathway in our licensing system. There are seven accreditation options in the accreditation and head start pathway. Facilities with an accreditation leads directly to a Three Star Rated License or higher based on the Division’s evaluation of education standards for staff members. Head Start and Early Head Start facilities have a direct pathway to a Five Star Rated License. This will recognize the federal quality performance standards already in place for these facilities that are comparable to QRIS standards Information regarding this pathway can be found in CHAPTER 09 - CHILD CARE RULES 10A NCAC 09 .3207 ACCREDITATION AND HEAD START PATHWAY FOR CHILD CARE FACILITIES Also, there are resources located https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization In the next couple of weeks, I encourage you to review each pathway and the resources available for each. You will need to decide which pathway you choose by the time of your next licensing visit. During that visit we will discuss in more detail the pathway you have chosen and the information that this requires for that pathway. You reported today that you have scheduled an Outreach assessment with NCRLAP. *Today we discussed the process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Closure: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at sarah.upton@dhhs.nc.gov or 828.782.0937, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/30/2025 Number Present: 15 Completed Date: 6/30/2025 Age: From 2 To 5 Total Minutes: 210 Time In: 09:59 AM Time Out: 01:29 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a complaint follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Kaoru Eddins, Child Care Consultant and also signed by, during the Sara Torres, Administrator, visit. A signed copy of the visit summary was left on-site and electronically emailed to you. Ms. Torres was available during the visit. Limited monitoring of child care requirements were conducted including but not limited to staff/child ratios, program records, children’s files and staff files. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-three (83) percent as of today prior to this visit. The program operates with a three-star center license issued on 11/1/21. The restrictions include daytime care and meet enhanced ratios. Upon arrival, I announced my presence and the purpose of the visit. Fifteen (15) children, two (2) to (five (5) years of age, were present with four (4) staff members. The children had pancakes, sliced pears and milk for breakfast. Then, they transitioned to outdoor play. Three (3) staff members accompanied them to the playground. The children played with see-saws, tunnels, hula hoops, balls and other structures. Water was available to the children. One (1) of the staff members brought two (2) children to inside during outdoor plays to use the bathroom. After playground time, the children washed their hands then had lunch. Peas, cut mangos, sloppy joe and milk were served for lunch. One (1) child’s pull-up was changed on the mat by the bathroom. Seven (7) staff member’s timesheet was reviewed as well as the children’s attendance sheet and sign-in/out sheet. On June 27, 2025, sixteen (16) children, ages two (2) to five (5) years, were in attendance according to the program’s attendance and meal count sheet. Only one (1) staff member had a time sheet entry indicating he or she was present. Ms. Torres stated that three (3) additional staff members were also present that day; however, they did not log their time on the timesheet. Two (2) staff members were interviewed. Four (4) children were sign in/out on June 27, 2025, and eleven (11) children were signed in on the daily sign in/out sheet. Two (2) children’s files were monitored. Per Ms. Torres, these children started today. Additionally, two (2) staff members’ files were monitored. These staff members’ timesheets indicated that these two (2) members were present at this facility during the week of June 23, 2025. One (1) staff member who was listed as owner on the Staff and Training Worksheet, was present and counted in staff/child ratios during today’s visit. Based on the observation and interview, the violation item #1756 was marked corrected by the consultant visit. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 609 Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. A staff member changed two (2) children's diapers/pull-ups and did not wash his/her hands after changing each child. No staff members washed their hands after returning from outside. 15A NCAC 18A .2803(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. The most recent Health questionnaire was dated 11/13/20 for a staff member who was employed on 11/17/20. Additionally, the most recent health questionnaire for a staff member who was employed on 8/27/18 was dated 8/24/20. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. The most recent emergency information form for a staff member who was employed on 11/17/20 was dated 12/4/20, but additional note "update:4/4/24" was also written. Regardless of the date, the form was not renewed annually. The most recent emergency information form for a staff member hired on 8/27/18 was dated 4/9/21. .0701(a) 1314 Emergency information did not name childs health care professional. Emergency information did not provide the children's health care providers in two (2) children's applications. .0802(c)(2) 1324 Signed and dated statement by parent that discipline policy received and explained at enrollment was not in child's file. Acknowledgement of receipt of program's discipline policy was not in file for two (2) newly enrolled children. Per administrator, the children's first day was today. .1804(c) 1325 Parent’s statement includes the child’s name and date of enrollment and the date the parent signed the statement. No acknowledgement form for receipt of program's discipline policy was found on the newly enrolled children's files. .1804(b) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The staff member's medical statement, TB screening result and health questionnaire was mixed with other documents in the file for a staff member who was employed on 11/17/20. .0701(d) Technical assistance was provided as follows: 609: Staff handwashing Staff must wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving other children, after toileting or handling body fluids, after diaper changing and/or after handling soiled items. Staff members are also required to wash their hands upon returning from outside. For complete guidance, please read below: 15A NCAC 18A .2803 HANDWASHING (a) Child Care operators shall instruct employees that handwashing is the single most important line of defense in preventing the transmission of disease-causing organisms. Employees shall wash hands upon reporting for work; before and after handling food; before bottle feeding or serving to other children; before handling clean utensils or equipment; after toileting or handling of body fluids (e.g., saliva, nasal secretions, vomitus, feces, urine, blood, secretions from sores, pustulant discharge); after diaper changing; after handling soiled items such as garbage, mops, cloths and clothing; after being outdoors; after handling animals or animal cages; and after removing disposable gloves. The use of hand sanitizing products does not replace the requirement for handwashing. However, except for diapering, food preparation, and food service, hand sanitizing products may be used in lieu of handwashing while an employee is supervising children outdoors if hands are washed upon returning indoors. For corrective plan, please state how you will meet the compliance for this item. 1034: Health Questionnaire 1035: Emergency Information Health Questionnaire must be present in the files for all staff members annually following the initial medical statement. Emergency information forms are required for all staff members before or on the first day of employment. Refer to .0701(a). B. Patton and A. Torres must create new emergency information form as well as health questionnaires to meet the compliance. 1314: Choice of health care professional Emergency information must name child’s health care professional. Refer to .0802(c)(2). Please ask the parent of newly enrolled children to filled out the section for preferred hospital and/or physicians on their application form. Discipline Policy: 1324: Acknowledgement of discipline policy 1325: Information on acknowledgement form Signed and dated statement by parent that discipline policy received and explained at enrollment must be in child’s file. Additionally, parent’s statement must include the child’s name and date of enrollment and the date the parent signed the statement. Refer to .1804(b)(c). 1890: Medical information Each staff member must have the required medical report, proof of tuberculosis test or screening, and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. Refer to .0701(d) To meet the compliance, please separate medical information, including but not limited to medical statement, TB screening and Health Questionnaire for A. Torres from the rest of the document in the staff file. Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 7/14/25. Please note that the Violation items #125, 1048, 1049, 1328 cited during the complaint visit conducted on June 18, 2025, must be corrected immediately and the compliance letter must be submitted on or prior to July 2, 2025. The violations cited during today’s visit must be corrected on 7/14/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: ABCMS: I have reviewed two (2) staff member’s ABCMS system during the visit, but they were not assigned on the roster for your program. Since Ms. S. Torres is a new administrator, this violation was not cited during today’s visit. Please visit DCDEE Moodle and complete Provider Portal training listed below and follow the procedures. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. Staff orientation: Some of the staff members may come from the other child care program that is owned by the same company. Orientation and other paperwork are unique to each program, especially the review of Emergency Medical Care Plan and The Emergency Preparedness and Response plan as well as location of bloodborne pathogens and first aid kit. Each staff member must complete orientation for each facility. Daily sign in/our sheet: As we discussed during the complaint visit, staff members must ensure that each child is signed in/out with arrival and departure times each day. Relying on parents alone may not be sufficient to maintain accurate records. Your daily record of children’s attendance was not sufficient for June 26 and today. Repeated violations were not cited during today, but you must establish the method that works for you to maintain the record. Health and Safety Training: Substitute staff members who work more than ten (10) days per year must complete requirements for staff members. B. Patton last completed a part of health and safety training in 2019. If B. Patton works more than ten (10) days during this fiscal year, please complete the expired health and safety training. 1207: Parent Participation Plan Parent participation plan must be discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. You can post the copy of your program’s parent participation plan and post on your bulletin board and/or create an acknowledgement page to document the record of discussion. Please read the following for details of parent participation plan: 10A NCAC 09 .0515 PARENT PARTICIPATION (a) Each center shall have a plan that will encourage parent participation and inform parents about the program and its services. The plan shall be discussed with parents on or before the child's first day of attendance and shall be posted in the center or a copy shall be given to parents on or before the child's first day of attendance. (b) The plan shall include the following: (1) a procedure for registering a child for child care that involves both parents when possible and that encourages a visit to the center by the child and the child's parents before the child begins attending the center; (2) opportunities for caregiving staff to meet with parents on a regular basis to discuss their child's needs and progress and to exchange information about the program; (3) activities that provide parents opportunities to participate in the center's program on an individual basis and as a group; (4) a procedure for parents who need information or have complaints about the child care program. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/18/2025 Number Present: 17 Completed Date: 6/18/2025 Age: From 2 To 6 Total Minutes: 195 Time In: 12:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Sara Torres, Administrator, during the visit. Monica Houck, Lead Child Care Consultant, accompanied me during this visit. A signed copy of the visit summary was left on-site with you. Ms. Torres assisted us today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven (87) percent as of today prior to this visit. The facility operates with a three-star license issued on 11/1/2021. The Special Services/Restrictions include daytime care and meet enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 6/11/25 and sent to me on 6/12/25. There are concerns regarding prohibited discipline, staff/child ratios, staff requirements, and supervision. The information the Division received included staff members being frequently out of ratio, staff members not adequately supervising children by falling asleep, staff members handling children roughly, and the administrator being on-site part-time. Upon arrival, we introduced ourselves and announced the purpose of the visit. Seventeen (17) children, aged two (2) to six (6) years, including one (1) school-age child, were present. Four (4) staff members were also present. The children were resting on Kinder mats. Nine (9) children were awake on their mats. At approximately 2:30 p.m., the staff members provided books to the children who were awake. During the rest time, three (3) staff members were spaced apart but remained stationary in chairs. All children’s faces were visible to at least one (1) staff member throughout the rest period. All staff members were interviewed, including one (1) administrator and three (3) teachers. Three (3) out of four (4) staff members provided identical responses to our questions. They stated that they had never observed anyone being out of ratio or handling children roughly. They also reported that at least three (3) people are present at the facility at all times. However, one (1) staff member stated that the previous administrator often did not show up for work. As a result, staff member(s) were out of ratio on some days. Program records—including children’s sign-in/out sheets, monthly attendance checklists, employee timesheets, staff files, and children’s files—were reviewed to supplement the information. Daily sign-in/out sheets were completed sporadically and were missing entries for multiple children each day, including arrival and departure times. The monthly attendance sheet listed all children and used check marks to indicate presence and “A” to mark absences. However, no arrival or departure times were recorded. On the day of the visit, seventeen (17) children were present, but only six (6) children had arrival times recorded on the sign-in sheet, and sixteen (16) children were marked present on the monthly attendance sheet. One (1) child, six (6) years of age, was present but not enrolled. Per Ms. Torres, the child attends other center. The employee timesheets were also incomplete. One (1) staff member had two (2) timesheet records for May that did not match. Some timesheets were missing information on multiple days. Due to the lack of sufficient records to examine the allegations in recent weeks, we reviewed employee working records and children's attendance for May 19, 2025. On May 19, 2025, at least fourteen (14) children were present, based on the sign-in/out sheet for the week of May 19–23. According to employee timesheets, four (4) staff members worked that day. One (1) staff member worked from 7:30 a.m. to 9:00 a.m. and again from 10:15 a.m. to 4:00 p.m. A second staff member came in at 9:00 a.m., but no other times were logged. A third staff member worked from 9:00 a.m. to 4:30 p.m. with no breaks logged. The fourth staff member worked from 10:00 a.m. to 12:00 p.m. and from 12:30 p.m. to 5:50 p.m. Based on the timesheets, only one (1) staff member was present from 7:30 a.m. to 9:00 a.m. Twelve (12) children were signed in between 7:30 a.m. and 8:59 a.m. At 8:30 a.m., one (1) staff member was supervising ten (10) children, including one (1) child who was two (2) years old. All interviewed staff members were asked about discipline practices. They stated that time-out for up to five (5) minutes, redirection, and conversations with children were common practices. No children were disciplined during the visit. A video camera was installed in the classroom; however, Ms. Torres did not have access to the footage. The program owner may be contacted via email to request the video footage. Based on the observation, the allegation of inadequate supervision was unsubstantiated. Based on insufficient evidence, the allegation regarding staff requirements was unsubstantiated. Based on the interviews and observation, the allegation regarding discipline was unsubstantiated. Based on program records, the allegation concerning staff/child ratio was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25. .1102(d) 1328 Children's records were not made available for review. One child present during the visit did not have any paperwork on file for review. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025. 10A NCAC 09 .2818 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two people identified on the emergency medical care plan are no longer employed at the child care facility. .0802(b)(1-2) Technical assistance was provided as follows: Item #125: Record of arrival and departure Children must have a documented arrival time and documented departure time each day they are in care at the child care facility to ensure accurate attendance and head counts throughout the day. Having accurate records allows for safety during transitions and evacuations for emergency drills. To achieve compliance a plan will need to be put in place to ensure each child is signed in and out each day to document accurate arrival and departure times. We discussed that if parent’s forget to sign their child in, then the teachers would need to document the arrival or departure of children. Items #1048 and #1049: First Aid & CPR S. Robert must complete CPR and First Aid training through a Division approved agency on or before 7/2/25. We discussed that Ms. Robert has been working on and off throughout her hire date of 7/8/21, either as a lead teacher or substitute. You stated you have two contacts for CPR and First Aid training, one of which is Southwestern Child Development Commission the local Child Care Resource and Referral Agency. Item #1328: Children’s records Any child in care must have a file on-site with required signed application, signed policies, and any other applicable paperwork. We discussed the child on-site without a file was enrolled at the other child care facility owned by the same corporation. To achieve compliance, a copy of the child’s file from the other location would need to be on-site at this facility. In addition, if the child is receives subsidy vouchers, then you would need to contact subsidy to request a change in location where services are received. #1756: Staff/Child Ratio Enhanced staff/child ratios and group sizes must be maintained at all times. Refer to 10A NCAC 09 .2818. Please follow the rules listed below for naptime guidance. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b)For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Resource from Caring for Our Children - https://nrckids.org/CFOC/Database/1.1.1.2 In addition, the children’s physical safety and sanitation routines require a staff that is not fragmented by excessive demands. Child: staff ratios in child care settings should be sufficiently low to keep staff stress below levels that might result in anger with children. Caring for too many young children, in particular, increases the possibility of stress to the caregiver/teacher, and may result in loss of the caregiver’s/teacher’s self-control (11). Achieving Compliance: The facility received a violation regarding staff/child ratios today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .2818. Based on today’s findings, this child care facility received a substantiated complaint regarding staff/child ratios. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. Corrective statement for the violations that do not require a follow-up visit must be submitted within an adequate timeline. Please include the following information on the corrective statement: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/2/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Use of license space: Space #1 was used by the children during the visit. Space #2 is currently used as an administrator office, and the space #3 is used as eating space. Per interview, one-to-two staff members are pulled to prepare meals during the day. Upon routine visits, all licensed spaces are monitored. Please inspect all licensed space for hazardous products. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/18/2025 Number Present: 17 Completed Date: 6/18/2025 Age: From 2 To 6 Total Minutes: 195 Time In: 12:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Sara Torres, Administrator, during the visit. Monica Houck, Lead Child Care Consultant, accompanied me during this visit. A signed copy of the visit summary was left on-site with you. Ms. Torres assisted us today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven (87) percent as of today prior to this visit. The facility operates with a three-star license issued on 11/1/2021. The Special Services/Restrictions include daytime care and meet enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 6/11/25 and sent to me on 6/12/25. There are concerns regarding prohibited discipline, staff/child ratios, staff requirements, and supervision. The information the Division received included staff members being frequently out of ratio, staff members not adequately supervising children by falling asleep, staff members handling children roughly, and the administrator being on-site part-time. Upon arrival, we introduced ourselves and announced the purpose of the visit. Seventeen (17) children, aged two (2) to six (6) years, including one (1) school-age child, were present. Four (4) staff members were also present. The children were resting on Kinder mats. Nine (9) children were awake on their mats. At approximately 2:30 p.m., the staff members provided books to the children who were awake. During the rest time, three (3) staff members were spaced apart but remained stationary in chairs. All children’s faces were visible to at least one (1) staff member throughout the rest period. All staff members were interviewed, including one (1) administrator and three (3) teachers. Three (3) out of four (4) staff members provided identical responses to our questions. They stated that they had never observed anyone being out of ratio or handling children roughly. They also reported that at least three (3) people are present at the facility at all times. However, one (1) staff member stated that the previous administrator often did not show up for work. As a result, staff member(s) were out of ratio on some days. Program records—including children’s sign-in/out sheets, monthly attendance checklists, employee timesheets, staff files, and children’s files—were reviewed to supplement the information. Daily sign-in/out sheets were completed sporadically and were missing entries for multiple children each day, including arrival and departure times. The monthly attendance sheet listed all children and used check marks to indicate presence and “A” to mark absences. However, no arrival or departure times were recorded. On the day of the visit, seventeen (17) children were present, but only six (6) children had arrival times recorded on the sign-in sheet, and sixteen (16) children were marked present on the monthly attendance sheet. One (1) child, six (6) years of age, was present but not enrolled. Per Ms. Torres, the child attends other center. The employee timesheets were also incomplete. One (1) staff member had two (2) timesheet records for May that did not match. Some timesheets were missing information on multiple days. Due to the lack of sufficient records to examine the allegations in recent weeks, we reviewed employee working records and children's attendance for May 19, 2025. On May 19, 2025, at least fourteen (14) children were present, based on the sign-in/out sheet for the week of May 19–23. According to employee timesheets, four (4) staff members worked that day. One (1) staff member worked from 7:30 a.m. to 9:00 a.m. and again from 10:15 a.m. to 4:00 p.m. A second staff member came in at 9:00 a.m., but no other times were logged. A third staff member worked from 9:00 a.m. to 4:30 p.m. with no breaks logged. The fourth staff member worked from 10:00 a.m. to 12:00 p.m. and from 12:30 p.m. to 5:50 p.m. Based on the timesheets, only one (1) staff member was present from 7:30 a.m. to 9:00 a.m. Twelve (12) children were signed in between 7:30 a.m. and 8:59 a.m. At 8:30 a.m., one (1) staff member was supervising ten (10) children, including one (1) child who was two (2) years old. All interviewed staff members were asked about discipline practices. They stated that time-out for up to five (5) minutes, redirection, and conversations with children were common practices. No children were disciplined during the visit. A video camera was installed in the classroom; however, Ms. Torres did not have access to the footage. The program owner may be contacted via email to request the video footage. Based on the observation, the allegation of inadequate supervision was unsubstantiated. Based on insufficient evidence, the allegation regarding staff requirements was unsubstantiated. Based on the interviews and observation, the allegation regarding discipline was unsubstantiated. Based on program records, the allegation concerning staff/child ratio was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25. .1102(d) 1328 Children's records were not made available for review. One child present during the visit did not have any paperwork on file for review. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025. 10A NCAC 09 .2818 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two people identified on the emergency medical care plan are no longer employed at the child care facility. .0802(b)(1-2) Technical assistance was provided as follows: Item #125: Record of arrival and departure Children must have a documented arrival time and documented departure time each day they are in care at the child care facility to ensure accurate attendance and head counts throughout the day. Having accurate records allows for safety during transitions and evacuations for emergency drills. To achieve compliance a plan will need to be put in place to ensure each child is signed in and out each day to document accurate arrival and departure times. We discussed that if parent’s forget to sign their child in, then the teachers would need to document the arrival or departure of children. Items #1048 and #1049: First Aid & CPR S. Robert must complete CPR and First Aid training through a Division approved agency on or before 7/2/25. We discussed that Ms. Robert has been working on and off throughout her hire date of 7/8/21, either as a lead teacher or substitute. You stated you have two contacts for CPR and First Aid training, one of which is Southwestern Child Development Commission the local Child Care Resource and Referral Agency. Item #1328: Children’s records Any child in care must have a file on-site with required signed application, signed policies, and any other applicable paperwork. We discussed the child on-site without a file was enrolled at the other child care facility owned by the same corporation. To achieve compliance, a copy of the child’s file from the other location would need to be on-site at this facility. In addition, if the child is receives subsidy vouchers, then you would need to contact subsidy to request a change in location where services are received. #1756: Staff/Child Ratio Enhanced staff/child ratios and group sizes must be maintained at all times. Refer to 10A NCAC 09 .2818. Please follow the rules listed below for naptime guidance. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b)For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Resource from Caring for Our Children - https://nrckids.org/CFOC/Database/1.1.1.2 In addition, the children’s physical safety and sanitation routines require a staff that is not fragmented by excessive demands. Child: staff ratios in child care settings should be sufficiently low to keep staff stress below levels that might result in anger with children. Caring for too many young children, in particular, increases the possibility of stress to the caregiver/teacher, and may result in loss of the caregiver’s/teacher’s self-control (11). Achieving Compliance: The facility received a violation regarding staff/child ratios today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .2818. Based on today’s findings, this child care facility received a substantiated complaint regarding staff/child ratios. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. Corrective statement for the violations that do not require a follow-up visit must be submitted within an adequate timeline. Please include the following information on the corrective statement: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/2/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Use of license space: Space #1 was used by the children during the visit. Space #2 is currently used as an administrator office, and the space #3 is used as eating space. Per interview, one-to-two staff members are pulled to prepare meals during the day. Upon routine visits, all licensed spaces are monitored. Please inspect all licensed space for hazardous products. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/18/2025 Number Present: 17 Completed Date: 6/18/2025 Age: From 2 To 6 Total Minutes: 195 Time In: 12:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Sara Torres, Administrator, during the visit. Monica Houck, Lead Child Care Consultant, accompanied me during this visit. A signed copy of the visit summary was left on-site with you. Ms. Torres assisted us today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven (87) percent as of today prior to this visit. The facility operates with a three-star license issued on 11/1/2021. The Special Services/Restrictions include daytime care and meet enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 6/11/25 and sent to me on 6/12/25. There are concerns regarding prohibited discipline, staff/child ratios, staff requirements, and supervision. The information the Division received included staff members being frequently out of ratio, staff members not adequately supervising children by falling asleep, staff members handling children roughly, and the administrator being on-site part-time. Upon arrival, we introduced ourselves and announced the purpose of the visit. Seventeen (17) children, aged two (2) to six (6) years, including one (1) school-age child, were present. Four (4) staff members were also present. The children were resting on Kinder mats. Nine (9) children were awake on their mats. At approximately 2:30 p.m., the staff members provided books to the children who were awake. During the rest time, three (3) staff members were spaced apart but remained stationary in chairs. All children’s faces were visible to at least one (1) staff member throughout the rest period. All staff members were interviewed, including one (1) administrator and three (3) teachers. Three (3) out of four (4) staff members provided identical responses to our questions. They stated that they had never observed anyone being out of ratio or handling children roughly. They also reported that at least three (3) people are present at the facility at all times. However, one (1) staff member stated that the previous administrator often did not show up for work. As a result, staff member(s) were out of ratio on some days. Program records—including children’s sign-in/out sheets, monthly attendance checklists, employee timesheets, staff files, and children’s files—were reviewed to supplement the information. Daily sign-in/out sheets were completed sporadically and were missing entries for multiple children each day, including arrival and departure times. The monthly attendance sheet listed all children and used check marks to indicate presence and “A” to mark absences. However, no arrival or departure times were recorded. On the day of the visit, seventeen (17) children were present, but only six (6) children had arrival times recorded on the sign-in sheet, and sixteen (16) children were marked present on the monthly attendance sheet. One (1) child, six (6) years of age, was present but not enrolled. Per Ms. Torres, the child attends other center. The employee timesheets were also incomplete. One (1) staff member had two (2) timesheet records for May that did not match. Some timesheets were missing information on multiple days. Due to the lack of sufficient records to examine the allegations in recent weeks, we reviewed employee working records and children's attendance for May 19, 2025. On May 19, 2025, at least fourteen (14) children were present, based on the sign-in/out sheet for the week of May 19–23. According to employee timesheets, four (4) staff members worked that day. One (1) staff member worked from 7:30 a.m. to 9:00 a.m. and again from 10:15 a.m. to 4:00 p.m. A second staff member came in at 9:00 a.m., but no other times were logged. A third staff member worked from 9:00 a.m. to 4:30 p.m. with no breaks logged. The fourth staff member worked from 10:00 a.m. to 12:00 p.m. and from 12:30 p.m. to 5:50 p.m. Based on the timesheets, only one (1) staff member was present from 7:30 a.m. to 9:00 a.m. Twelve (12) children were signed in between 7:30 a.m. and 8:59 a.m. At 8:30 a.m., one (1) staff member was supervising ten (10) children, including one (1) child who was two (2) years old. All interviewed staff members were asked about discipline practices. They stated that time-out for up to five (5) minutes, redirection, and conversations with children were common practices. No children were disciplined during the visit. A video camera was installed in the classroom; however, Ms. Torres did not have access to the footage. The program owner may be contacted via email to request the video footage. Based on the observation, the allegation of inadequate supervision was unsubstantiated. Based on insufficient evidence, the allegation regarding staff requirements was unsubstantiated. Based on the interviews and observation, the allegation regarding discipline was unsubstantiated. Based on program records, the allegation concerning staff/child ratio was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25. .1102(d) 1328 Children's records were not made available for review. One child present during the visit did not have any paperwork on file for review. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025. 10A NCAC 09 .2818 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two people identified on the emergency medical care plan are no longer employed at the child care facility. .0802(b)(1-2) Technical assistance was provided as follows: Item #125: Record of arrival and departure Children must have a documented arrival time and documented departure time each day they are in care at the child care facility to ensure accurate attendance and head counts throughout the day. Having accurate records allows for safety during transitions and evacuations for emergency drills. To achieve compliance a plan will need to be put in place to ensure each child is signed in and out each day to document accurate arrival and departure times. We discussed that if parent’s forget to sign their child in, then the teachers would need to document the arrival or departure of children. Items #1048 and #1049: First Aid & CPR S. Robert must complete CPR and First Aid training through a Division approved agency on or before 7/2/25. We discussed that Ms. Robert has been working on and off throughout her hire date of 7/8/21, either as a lead teacher or substitute. You stated you have two contacts for CPR and First Aid training, one of which is Southwestern Child Development Commission the local Child Care Resource and Referral Agency. Item #1328: Children’s records Any child in care must have a file on-site with required signed application, signed policies, and any other applicable paperwork. We discussed the child on-site without a file was enrolled at the other child care facility owned by the same corporation. To achieve compliance, a copy of the child’s file from the other location would need to be on-site at this facility. In addition, if the child is receives subsidy vouchers, then you would need to contact subsidy to request a change in location where services are received. #1756: Staff/Child Ratio Enhanced staff/child ratios and group sizes must be maintained at all times. Refer to 10A NCAC 09 .2818. Please follow the rules listed below for naptime guidance. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b)For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Resource from Caring for Our Children - https://nrckids.org/CFOC/Database/1.1.1.2 In addition, the children’s physical safety and sanitation routines require a staff that is not fragmented by excessive demands. Child: staff ratios in child care settings should be sufficiently low to keep staff stress below levels that might result in anger with children. Caring for too many young children, in particular, increases the possibility of stress to the caregiver/teacher, and may result in loss of the caregiver’s/teacher’s self-control (11). Achieving Compliance: The facility received a violation regarding staff/child ratios today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .2818. Based on today’s findings, this child care facility received a substantiated complaint regarding staff/child ratios. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. Corrective statement for the violations that do not require a follow-up visit must be submitted within an adequate timeline. Please include the following information on the corrective statement: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/2/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Use of license space: Space #1 was used by the children during the visit. Space #2 is currently used as an administrator office, and the space #3 is used as eating space. Per interview, one-to-two staff members are pulled to prepare meals during the day. Upon routine visits, all licensed spaces are monitored. Please inspect all licensed space for hazardous products. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/18/2025 Number Present: 17 Completed Date: 6/18/2025 Age: From 2 To 6 Total Minutes: 195 Time In: 12:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Sara Torres, Administrator, during the visit. Monica Houck, Lead Child Care Consultant, accompanied me during this visit. A signed copy of the visit summary was left on-site with you. Ms. Torres assisted us today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven (87) percent as of today prior to this visit. The facility operates with a three-star license issued on 11/1/2021. The Special Services/Restrictions include daytime care and meet enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 6/11/25 and sent to me on 6/12/25. There are concerns regarding prohibited discipline, staff/child ratios, staff requirements, and supervision. The information the Division received included staff members being frequently out of ratio, staff members not adequately supervising children by falling asleep, staff members handling children roughly, and the administrator being on-site part-time. Upon arrival, we introduced ourselves and announced the purpose of the visit. Seventeen (17) children, aged two (2) to six (6) years, including one (1) school-age child, were present. Four (4) staff members were also present. The children were resting on Kinder mats. Nine (9) children were awake on their mats. At approximately 2:30 p.m., the staff members provided books to the children who were awake. During the rest time, three (3) staff members were spaced apart but remained stationary in chairs. All children’s faces were visible to at least one (1) staff member throughout the rest period. All staff members were interviewed, including one (1) administrator and three (3) teachers. Three (3) out of four (4) staff members provided identical responses to our questions. They stated that they had never observed anyone being out of ratio or handling children roughly. They also reported that at least three (3) people are present at the facility at all times. However, one (1) staff member stated that the previous administrator often did not show up for work. As a result, staff member(s) were out of ratio on some days. Program records—including children’s sign-in/out sheets, monthly attendance checklists, employee timesheets, staff files, and children’s files—were reviewed to supplement the information. Daily sign-in/out sheets were completed sporadically and were missing entries for multiple children each day, including arrival and departure times. The monthly attendance sheet listed all children and used check marks to indicate presence and “A” to mark absences. However, no arrival or departure times were recorded. On the day of the visit, seventeen (17) children were present, but only six (6) children had arrival times recorded on the sign-in sheet, and sixteen (16) children were marked present on the monthly attendance sheet. One (1) child, six (6) years of age, was present but not enrolled. Per Ms. Torres, the child attends other center. The employee timesheets were also incomplete. One (1) staff member had two (2) timesheet records for May that did not match. Some timesheets were missing information on multiple days. Due to the lack of sufficient records to examine the allegations in recent weeks, we reviewed employee working records and children's attendance for May 19, 2025. On May 19, 2025, at least fourteen (14) children were present, based on the sign-in/out sheet for the week of May 19–23. According to employee timesheets, four (4) staff members worked that day. One (1) staff member worked from 7:30 a.m. to 9:00 a.m. and again from 10:15 a.m. to 4:00 p.m. A second staff member came in at 9:00 a.m., but no other times were logged. A third staff member worked from 9:00 a.m. to 4:30 p.m. with no breaks logged. The fourth staff member worked from 10:00 a.m. to 12:00 p.m. and from 12:30 p.m. to 5:50 p.m. Based on the timesheets, only one (1) staff member was present from 7:30 a.m. to 9:00 a.m. Twelve (12) children were signed in between 7:30 a.m. and 8:59 a.m. At 8:30 a.m., one (1) staff member was supervising ten (10) children, including one (1) child who was two (2) years old. All interviewed staff members were asked about discipline practices. They stated that time-out for up to five (5) minutes, redirection, and conversations with children were common practices. No children were disciplined during the visit. A video camera was installed in the classroom; however, Ms. Torres did not have access to the footage. The program owner may be contacted via email to request the video footage. Based on the observation, the allegation of inadequate supervision was unsubstantiated. Based on insufficient evidence, the allegation regarding staff requirements was unsubstantiated. Based on the interviews and observation, the allegation regarding discipline was unsubstantiated. Based on program records, the allegation concerning staff/child ratio was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25. .1102(d) 1328 Children's records were not made available for review. One child present during the visit did not have any paperwork on file for review. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025. 10A NCAC 09 .2818 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two people identified on the emergency medical care plan are no longer employed at the child care facility. .0802(b)(1-2) Technical assistance was provided as follows: Item #125: Record of arrival and departure Children must have a documented arrival time and documented departure time each day they are in care at the child care facility to ensure accurate attendance and head counts throughout the day. Having accurate records allows for safety during transitions and evacuations for emergency drills. To achieve compliance a plan will need to be put in place to ensure each child is signed in and out each day to document accurate arrival and departure times. We discussed that if parent’s forget to sign their child in, then the teachers would need to document the arrival or departure of children. Items #1048 and #1049: First Aid & CPR S. Robert must complete CPR and First Aid training through a Division approved agency on or before 7/2/25. We discussed that Ms. Robert has been working on and off throughout her hire date of 7/8/21, either as a lead teacher or substitute. You stated you have two contacts for CPR and First Aid training, one of which is Southwestern Child Development Commission the local Child Care Resource and Referral Agency. Item #1328: Children’s records Any child in care must have a file on-site with required signed application, signed policies, and any other applicable paperwork. We discussed the child on-site without a file was enrolled at the other child care facility owned by the same corporation. To achieve compliance, a copy of the child’s file from the other location would need to be on-site at this facility. In addition, if the child is receives subsidy vouchers, then you would need to contact subsidy to request a change in location where services are received. #1756: Staff/Child Ratio Enhanced staff/child ratios and group sizes must be maintained at all times. Refer to 10A NCAC 09 .2818. Please follow the rules listed below for naptime guidance. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b)For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Resource from Caring for Our Children - https://nrckids.org/CFOC/Database/1.1.1.2 In addition, the children’s physical safety and sanitation routines require a staff that is not fragmented by excessive demands. Child: staff ratios in child care settings should be sufficiently low to keep staff stress below levels that might result in anger with children. Caring for too many young children, in particular, increases the possibility of stress to the caregiver/teacher, and may result in loss of the caregiver’s/teacher’s self-control (11). Achieving Compliance: The facility received a violation regarding staff/child ratios today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .2818. Based on today’s findings, this child care facility received a substantiated complaint regarding staff/child ratios. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. Corrective statement for the violations that do not require a follow-up visit must be submitted within an adequate timeline. Please include the following information on the corrective statement: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/2/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Use of license space: Space #1 was used by the children during the visit. Space #2 is currently used as an administrator office, and the space #3 is used as eating space. Per interview, one-to-two staff members are pulled to prepare meals during the day. Upon routine visits, all licensed spaces are monitored. Please inspect all licensed space for hazardous products. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/18/2025 Number Present: 17 Completed Date: 6/18/2025 Age: From 2 To 6 Total Minutes: 195 Time In: 12:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Sara Torres, Administrator, during the visit. Monica Houck, Lead Child Care Consultant, accompanied me during this visit. A signed copy of the visit summary was left on-site with you. Ms. Torres assisted us today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven (87) percent as of today prior to this visit. The facility operates with a three-star license issued on 11/1/2021. The Special Services/Restrictions include daytime care and meet enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 6/11/25 and sent to me on 6/12/25. There are concerns regarding prohibited discipline, staff/child ratios, staff requirements, and supervision. The information the Division received included staff members being frequently out of ratio, staff members not adequately supervising children by falling asleep, staff members handling children roughly, and the administrator being on-site part-time. Upon arrival, we introduced ourselves and announced the purpose of the visit. Seventeen (17) children, aged two (2) to six (6) years, including one (1) school-age child, were present. Four (4) staff members were also present. The children were resting on Kinder mats. Nine (9) children were awake on their mats. At approximately 2:30 p.m., the staff members provided books to the children who were awake. During the rest time, three (3) staff members were spaced apart but remained stationary in chairs. All children’s faces were visible to at least one (1) staff member throughout the rest period. All staff members were interviewed, including one (1) administrator and three (3) teachers. Three (3) out of four (4) staff members provided identical responses to our questions. They stated that they had never observed anyone being out of ratio or handling children roughly. They also reported that at least three (3) people are present at the facility at all times. However, one (1) staff member stated that the previous administrator often did not show up for work. As a result, staff member(s) were out of ratio on some days. Program records—including children’s sign-in/out sheets, monthly attendance checklists, employee timesheets, staff files, and children’s files—were reviewed to supplement the information. Daily sign-in/out sheets were completed sporadically and were missing entries for multiple children each day, including arrival and departure times. The monthly attendance sheet listed all children and used check marks to indicate presence and “A” to mark absences. However, no arrival or departure times were recorded. On the day of the visit, seventeen (17) children were present, but only six (6) children had arrival times recorded on the sign-in sheet, and sixteen (16) children were marked present on the monthly attendance sheet. One (1) child, six (6) years of age, was present but not enrolled. Per Ms. Torres, the child attends other center. The employee timesheets were also incomplete. One (1) staff member had two (2) timesheet records for May that did not match. Some timesheets were missing information on multiple days. Due to the lack of sufficient records to examine the allegations in recent weeks, we reviewed employee working records and children's attendance for May 19, 2025. On May 19, 2025, at least fourteen (14) children were present, based on the sign-in/out sheet for the week of May 19–23. According to employee timesheets, four (4) staff members worked that day. One (1) staff member worked from 7:30 a.m. to 9:00 a.m. and again from 10:15 a.m. to 4:00 p.m. A second staff member came in at 9:00 a.m., but no other times were logged. A third staff member worked from 9:00 a.m. to 4:30 p.m. with no breaks logged. The fourth staff member worked from 10:00 a.m. to 12:00 p.m. and from 12:30 p.m. to 5:50 p.m. Based on the timesheets, only one (1) staff member was present from 7:30 a.m. to 9:00 a.m. Twelve (12) children were signed in between 7:30 a.m. and 8:59 a.m. At 8:30 a.m., one (1) staff member was supervising ten (10) children, including one (1) child who was two (2) years old. All interviewed staff members were asked about discipline practices. They stated that time-out for up to five (5) minutes, redirection, and conversations with children were common practices. No children were disciplined during the visit. A video camera was installed in the classroom; however, Ms. Torres did not have access to the footage. The program owner may be contacted via email to request the video footage. Based on the observation, the allegation of inadequate supervision was unsubstantiated. Based on insufficient evidence, the allegation regarding staff requirements was unsubstantiated. Based on the interviews and observation, the allegation regarding discipline was unsubstantiated. Based on program records, the allegation concerning staff/child ratio was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25. .1102(d) 1328 Children's records were not made available for review. One child present during the visit did not have any paperwork on file for review. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025. 10A NCAC 09 .2818 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two people identified on the emergency medical care plan are no longer employed at the child care facility. .0802(b)(1-2) Technical assistance was provided as follows: Item #125: Record of arrival and departure Children must have a documented arrival time and documented departure time each day they are in care at the child care facility to ensure accurate attendance and head counts throughout the day. Having accurate records allows for safety during transitions and evacuations for emergency drills. To achieve compliance a plan will need to be put in place to ensure each child is signed in and out each day to document accurate arrival and departure times. We discussed that if parent’s forget to sign their child in, then the teachers would need to document the arrival or departure of children. Items #1048 and #1049: First Aid & CPR S. Robert must complete CPR and First Aid training through a Division approved agency on or before 7/2/25. We discussed that Ms. Robert has been working on and off throughout her hire date of 7/8/21, either as a lead teacher or substitute. You stated you have two contacts for CPR and First Aid training, one of which is Southwestern Child Development Commission the local Child Care Resource and Referral Agency. Item #1328: Children’s records Any child in care must have a file on-site with required signed application, signed policies, and any other applicable paperwork. We discussed the child on-site without a file was enrolled at the other child care facility owned by the same corporation. To achieve compliance, a copy of the child’s file from the other location would need to be on-site at this facility. In addition, if the child is receives subsidy vouchers, then you would need to contact subsidy to request a change in location where services are received. #1756: Staff/Child Ratio Enhanced staff/child ratios and group sizes must be maintained at all times. Refer to 10A NCAC 09 .2818. Please follow the rules listed below for naptime guidance. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b)For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Resource from Caring for Our Children - https://nrckids.org/CFOC/Database/1.1.1.2 In addition, the children’s physical safety and sanitation routines require a staff that is not fragmented by excessive demands. Child: staff ratios in child care settings should be sufficiently low to keep staff stress below levels that might result in anger with children. Caring for too many young children, in particular, increases the possibility of stress to the caregiver/teacher, and may result in loss of the caregiver’s/teacher’s self-control (11). Achieving Compliance: The facility received a violation regarding staff/child ratios today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .2818. Based on today’s findings, this child care facility received a substantiated complaint regarding staff/child ratios. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. Corrective statement for the violations that do not require a follow-up visit must be submitted within an adequate timeline. Please include the following information on the corrective statement: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/2/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Use of license space: Space #1 was used by the children during the visit. Space #2 is currently used as an administrator office, and the space #3 is used as eating space. Per interview, one-to-two staff members are pulled to prepare meals during the day. Upon routine visits, all licensed spaces are monitored. Please inspect all licensed space for hazardous products. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: KAORU EDDINS Operation Type: Center Case Number: 0625-112L Visit Date: 6/18/2025 Number Present: 17 Completed Date: 6/18/2025 Age: From 2 To 6 Total Minutes: 195 Time In: 12:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Kaoru Eddins, Child Care Consultant and also signed by Sara Torres, Administrator, during the visit. Monica Houck, Lead Child Care Consultant, accompanied me during this visit. A signed copy of the visit summary was left on-site with you. Ms. Torres assisted us today. The center’s compliance history was reviewed with the operator. The program’s compliance history was eighty-seven (87) percent as of today prior to this visit. The facility operates with a three-star license issued on 11/1/2021. The Special Services/Restrictions include daytime care and meet enhanced ratios. The complaint was received by the Division of Child Development and Early Education on 6/11/25 and sent to me on 6/12/25. There are concerns regarding prohibited discipline, staff/child ratios, staff requirements, and supervision. The information the Division received included staff members being frequently out of ratio, staff members not adequately supervising children by falling asleep, staff members handling children roughly, and the administrator being on-site part-time. Upon arrival, we introduced ourselves and announced the purpose of the visit. Seventeen (17) children, aged two (2) to six (6) years, including one (1) school-age child, were present. Four (4) staff members were also present. The children were resting on Kinder mats. Nine (9) children were awake on their mats. At approximately 2:30 p.m., the staff members provided books to the children who were awake. During the rest time, three (3) staff members were spaced apart but remained stationary in chairs. All children’s faces were visible to at least one (1) staff member throughout the rest period. All staff members were interviewed, including one (1) administrator and three (3) teachers. Three (3) out of four (4) staff members provided identical responses to our questions. They stated that they had never observed anyone being out of ratio or handling children roughly. They also reported that at least three (3) people are present at the facility at all times. However, one (1) staff member stated that the previous administrator often did not show up for work. As a result, staff member(s) were out of ratio on some days. Program records—including children’s sign-in/out sheets, monthly attendance checklists, employee timesheets, staff files, and children’s files—were reviewed to supplement the information. Daily sign-in/out sheets were completed sporadically and were missing entries for multiple children each day, including arrival and departure times. The monthly attendance sheet listed all children and used check marks to indicate presence and “A” to mark absences. However, no arrival or departure times were recorded. On the day of the visit, seventeen (17) children were present, but only six (6) children had arrival times recorded on the sign-in sheet, and sixteen (16) children were marked present on the monthly attendance sheet. One (1) child, six (6) years of age, was present but not enrolled. Per Ms. Torres, the child attends other center. The employee timesheets were also incomplete. One (1) staff member had two (2) timesheet records for May that did not match. Some timesheets were missing information on multiple days. Due to the lack of sufficient records to examine the allegations in recent weeks, we reviewed employee working records and children's attendance for May 19, 2025. On May 19, 2025, at least fourteen (14) children were present, based on the sign-in/out sheet for the week of May 19–23. According to employee timesheets, four (4) staff members worked that day. One (1) staff member worked from 7:30 a.m. to 9:00 a.m. and again from 10:15 a.m. to 4:00 p.m. A second staff member came in at 9:00 a.m., but no other times were logged. A third staff member worked from 9:00 a.m. to 4:30 p.m. with no breaks logged. The fourth staff member worked from 10:00 a.m. to 12:00 p.m. and from 12:30 p.m. to 5:50 p.m. Based on the timesheets, only one (1) staff member was present from 7:30 a.m. to 9:00 a.m. Twelve (12) children were signed in between 7:30 a.m. and 8:59 a.m. At 8:30 a.m., one (1) staff member was supervising ten (10) children, including one (1) child who was two (2) years old. All interviewed staff members were asked about discipline practices. They stated that time-out for up to five (5) minutes, redirection, and conversations with children were common practices. No children were disciplined during the visit. A video camera was installed in the classroom; however, Ms. Torres did not have access to the footage. The program owner may be contacted via email to request the video footage. Based on the observation, the allegation of inadequate supervision was unsubstantiated. Based on insufficient evidence, the allegation regarding staff requirements was unsubstantiated. Based on the interviews and observation, the allegation regarding discipline was unsubstantiated. Based on program records, the allegation concerning staff/child ratio was substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. During the visit today, eleven children did not have documentation on the sign in chart with an arrival time. In review of the daily records of arrival and departure for this week, on 6/17/25 there were three children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time and on 6/16/15 there were six children in attendance that did not have documentation on the sign in and sign out sheet with an arrival and departure time. 10A NCAC 09 .0302(d)(4) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a First Aid certification on file that expired 2/2023 and a renewal of First Aid training through an agency that is not approved by the Division dated 5/19/25. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff hired on 7/8/21 had a CPR certification on file that expired 2/2023 and a renewal of CPR training through an agency that is not approved by the Division dated 5/19/25. .1102(d) 1328 Children's records were not made available for review. One child present during the visit did not have any paperwork on file for review. G.S. 110-91(9) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) staff member had ten (10) children, two-to-five years of age from 8:30 am to 8:59 am on May 19, 2025. 10A NCAC 09 .2818 1914 The person identified as the person or alternate person responsible for carrying out the emergency medical care plan was not on the premises at all times and/or did not accompany children for off premise activities. The two people identified on the emergency medical care plan are no longer employed at the child care facility. .0802(b)(1-2) Technical assistance was provided as follows: Item #125: Record of arrival and departure Children must have a documented arrival time and documented departure time each day they are in care at the child care facility to ensure accurate attendance and head counts throughout the day. Having accurate records allows for safety during transitions and evacuations for emergency drills. To achieve compliance a plan will need to be put in place to ensure each child is signed in and out each day to document accurate arrival and departure times. We discussed that if parent’s forget to sign their child in, then the teachers would need to document the arrival or departure of children. Items #1048 and #1049: First Aid & CPR S. Robert must complete CPR and First Aid training through a Division approved agency on or before 7/2/25. We discussed that Ms. Robert has been working on and off throughout her hire date of 7/8/21, either as a lead teacher or substitute. You stated you have two contacts for CPR and First Aid training, one of which is Southwestern Child Development Commission the local Child Care Resource and Referral Agency. Item #1328: Children’s records Any child in care must have a file on-site with required signed application, signed policies, and any other applicable paperwork. We discussed the child on-site without a file was enrolled at the other child care facility owned by the same corporation. To achieve compliance, a copy of the child’s file from the other location would need to be on-site at this facility. In addition, if the child is receives subsidy vouchers, then you would need to contact subsidy to request a change in location where services are received. #1756: Staff/Child Ratio Enhanced staff/child ratios and group sizes must be maintained at all times. Refer to 10A NCAC 09 .2818. Please follow the rules listed below for naptime guidance. 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (b)For groups of children aged two years or older, the staff/child ratio during nap time shall comply with the requirements of this Chapter if at least one person remains in the room, all children are visible to that person, and the total number of required staff are on the premises and within calling distance of the rooms occupied by children. Resource from Caring for Our Children - https://nrckids.org/CFOC/Database/1.1.1.2 In addition, the children’s physical safety and sanitation routines require a staff that is not fragmented by excessive demands. Child: staff ratios in child care settings should be sufficiently low to keep staff stress below levels that might result in anger with children. Caring for too many young children, in particular, increases the possibility of stress to the caregiver/teacher, and may result in loss of the caregiver’s/teacher’s self-control (11). Achieving Compliance: The facility received a violation regarding staff/child ratios today. A follow-up visit will be conducted in the near future to determine if staff are adequately supervising children per Child Care Rule 10A NCAC 09 .2818. Based on today’s findings, this child care facility received a substantiated complaint regarding staff/child ratios. This may warrant an administrative action as identified by Child Care Rule 10A NCAC 09 .2201. Additional monitoring visits may be required. Corrective statement for the violations that do not require a follow-up visit must be submitted within an adequate timeline. Please include the following information on the corrective statement: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 7/2/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: kaoru.eddins@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Kaoru Eddins PO Box 795 Pisgah Forest, NC 28768 Please call me at 828-556-9013, or email kaoru.eddins@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Use of license space: Space #1 was used by the children during the visit. Space #2 is currently used as an administrator office, and the space #3 is used as eating space. Per interview, one-to-two staff members are pulled to prepare meals during the day. Upon routine visits, all licensed spaces are monitored. Please inspect all licensed space for hazardous products. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well-being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at kaoru.eddins@dhhs.nc.gov or 828.556.9013, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/10/2025 Number Present: 14 Completed Date: 2/10/2025 Age: From 2 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alex Torres, Administrator of Learning Ladder, during the visit. Erica Younce is training as new Administrator of Children’s Discovery. Ms. Torres is training Ms. Younce. A signed copy of the visit summary was left on-site for you today. Today, Erica Younce and Alex Torres, Administrators, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 2/10/25. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/14/24. The last fire drill was practiced on 1/30/25. The last shelter-in-place drill was practiced on 12/10/24. The last playground inspection was documented on 1/5/25. The last fire inspection was approved on 4/23/24. The last sanitation inspection was conducted on 12/17/2024 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and prepared lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom. .1801(a)(1-5) 544 Screen time was offered to children under three years of age. While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present. .0510(f) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass. 15A NCAC 18A .2825(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) teachers did not have updated health questionnaires in their files. .0701(a) Technical assistance was provided as follows: Item 620-All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. Reference 15A NCAC 18A.2825(a) Make sure that all parts of the building are in good repair at all times. This includes windows and exterior of the building. Item 1034- Item 1034-All Staff, Including the director, did not have an annual health questionnaire on file following the initial medical statement. Item-0303 Children were not adequately supervised at all times. Rule reference.1801(a)(1-5) Children have to be supervised at all times. Make sure you always have proper staffing. If you cannot maintain ratio due to sickness, then you may have to close your center. Item 544 -screen time is prohibited for children under three years of age. Children under the age of two should have no screen time. If a group age three (3) and up have screen time it must be logged and cannot exceed two- and one-half hours a week. If children age two years of age are in a classroom no screen time is allowed. 10A NCAC 09 .0510 ACTIVITY AREAS (b) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/24/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed there was a step down of the Administrator and Erica Younce has stepped up to take over. Alex Torres, Administrator, from the Learning Ladder is helping train and prepare Ms. Younce to take over. We discussed keeping all play equipment in good repair and fence line pressure washed and free of mold and dirt. Erica and I discussed any question she had about staff and training worksheets and questions she has while taking over. She has all my information and knows she can call, text or email for anything at all. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/10/2025 Number Present: 14 Completed Date: 2/10/2025 Age: From 2 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alex Torres, Administrator of Learning Ladder, during the visit. Erica Younce is training as new Administrator of Children’s Discovery. Ms. Torres is training Ms. Younce. A signed copy of the visit summary was left on-site for you today. Today, Erica Younce and Alex Torres, Administrators, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 2/10/25. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/14/24. The last fire drill was practiced on 1/30/25. The last shelter-in-place drill was practiced on 12/10/24. The last playground inspection was documented on 1/5/25. The last fire inspection was approved on 4/23/24. The last sanitation inspection was conducted on 12/17/2024 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and prepared lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom. .1801(a)(1-5) 544 Screen time was offered to children under three years of age. While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present. .0510(f) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass. 15A NCAC 18A .2825(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) teachers did not have updated health questionnaires in their files. .0701(a) Technical assistance was provided as follows: Item 620-All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. Reference 15A NCAC 18A.2825(a) Make sure that all parts of the building are in good repair at all times. This includes windows and exterior of the building. Item 1034- Item 1034-All Staff, Including the director, did not have an annual health questionnaire on file following the initial medical statement. Item-0303 Children were not adequately supervised at all times. Rule reference.1801(a)(1-5) Children have to be supervised at all times. Make sure you always have proper staffing. If you cannot maintain ratio due to sickness, then you may have to close your center. Item 544 -screen time is prohibited for children under three years of age. Children under the age of two should have no screen time. If a group age three (3) and up have screen time it must be logged and cannot exceed two- and one-half hours a week. If children age two years of age are in a classroom no screen time is allowed. 10A NCAC 09 .0510 ACTIVITY AREAS (b) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/24/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed there was a step down of the Administrator and Erica Younce has stepped up to take over. Alex Torres, Administrator, from the Learning Ladder is helping train and prepare Ms. Younce to take over. We discussed keeping all play equipment in good repair and fence line pressure washed and free of mold and dirt. Erica and I discussed any question she had about staff and training worksheets and questions she has while taking over. She has all my information and knows she can call, text or email for anything at all. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/10/2025 Number Present: 14 Completed Date: 2/10/2025 Age: From 2 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alex Torres, Administrator of Learning Ladder, during the visit. Erica Younce is training as new Administrator of Children’s Discovery. Ms. Torres is training Ms. Younce. A signed copy of the visit summary was left on-site for you today. Today, Erica Younce and Alex Torres, Administrators, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 2/10/25. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/14/24. The last fire drill was practiced on 1/30/25. The last shelter-in-place drill was practiced on 12/10/24. The last playground inspection was documented on 1/5/25. The last fire inspection was approved on 4/23/24. The last sanitation inspection was conducted on 12/17/2024 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and prepared lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom. .1801(a)(1-5) 544 Screen time was offered to children under three years of age. While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present. .0510(f) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass. 15A NCAC 18A .2825(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) teachers did not have updated health questionnaires in their files. .0701(a) Technical assistance was provided as follows: Item 620-All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. Reference 15A NCAC 18A.2825(a) Make sure that all parts of the building are in good repair at all times. This includes windows and exterior of the building. Item 1034- Item 1034-All Staff, Including the director, did not have an annual health questionnaire on file following the initial medical statement. Item-0303 Children were not adequately supervised at all times. Rule reference.1801(a)(1-5) Children have to be supervised at all times. Make sure you always have proper staffing. If you cannot maintain ratio due to sickness, then you may have to close your center. Item 544 -screen time is prohibited for children under three years of age. Children under the age of two should have no screen time. If a group age three (3) and up have screen time it must be logged and cannot exceed two- and one-half hours a week. If children age two years of age are in a classroom no screen time is allowed. 10A NCAC 09 .0510 ACTIVITY AREAS (b) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/24/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed there was a step down of the Administrator and Erica Younce has stepped up to take over. Alex Torres, Administrator, from the Learning Ladder is helping train and prepare Ms. Younce to take over. We discussed keeping all play equipment in good repair and fence line pressure washed and free of mold and dirt. Erica and I discussed any question she had about staff and training worksheets and questions she has while taking over. She has all my information and knows she can call, text or email for anything at all. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/10/2025 Number Present: 14 Completed Date: 2/10/2025 Age: From 2 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alex Torres, Administrator of Learning Ladder, during the visit. Erica Younce is training as new Administrator of Children’s Discovery. Ms. Torres is training Ms. Younce. A signed copy of the visit summary was left on-site for you today. Today, Erica Younce and Alex Torres, Administrators, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 2/10/25. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/14/24. The last fire drill was practiced on 1/30/25. The last shelter-in-place drill was practiced on 12/10/24. The last playground inspection was documented on 1/5/25. The last fire inspection was approved on 4/23/24. The last sanitation inspection was conducted on 12/17/2024 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and prepared lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom. .1801(a)(1-5) 544 Screen time was offered to children under three years of age. While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present. .0510(f) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass. 15A NCAC 18A .2825(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) teachers did not have updated health questionnaires in their files. .0701(a) Technical assistance was provided as follows: Item 620-All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. Reference 15A NCAC 18A.2825(a) Make sure that all parts of the building are in good repair at all times. This includes windows and exterior of the building. Item 1034- Item 1034-All Staff, Including the director, did not have an annual health questionnaire on file following the initial medical statement. Item-0303 Children were not adequately supervised at all times. Rule reference.1801(a)(1-5) Children have to be supervised at all times. Make sure you always have proper staffing. If you cannot maintain ratio due to sickness, then you may have to close your center. Item 544 -screen time is prohibited for children under three years of age. Children under the age of two should have no screen time. If a group age three (3) and up have screen time it must be logged and cannot exceed two- and one-half hours a week. If children age two years of age are in a classroom no screen time is allowed. 10A NCAC 09 .0510 ACTIVITY AREAS (b) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/24/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed there was a step down of the Administrator and Erica Younce has stepped up to take over. Alex Torres, Administrator, from the Learning Ladder is helping train and prepare Ms. Younce to take over. We discussed keeping all play equipment in good repair and fence line pressure washed and free of mold and dirt. Erica and I discussed any question she had about staff and training worksheets and questions she has while taking over. She has all my information and knows she can call, text or email for anything at all. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/10/2025 Number Present: 14 Completed Date: 2/10/2025 Age: From 2 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alex Torres, Administrator of Learning Ladder, during the visit. Erica Younce is training as new Administrator of Children’s Discovery. Ms. Torres is training Ms. Younce. A signed copy of the visit summary was left on-site for you today. Today, Erica Younce and Alex Torres, Administrators, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 2/10/25. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/14/24. The last fire drill was practiced on 1/30/25. The last shelter-in-place drill was practiced on 12/10/24. The last playground inspection was documented on 1/5/25. The last fire inspection was approved on 4/23/24. The last sanitation inspection was conducted on 12/17/2024 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and prepared lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom. .1801(a)(1-5) 544 Screen time was offered to children under three years of age. While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present. .0510(f) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass. 15A NCAC 18A .2825(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) teachers did not have updated health questionnaires in their files. .0701(a) Technical assistance was provided as follows: Item 620-All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. Reference 15A NCAC 18A.2825(a) Make sure that all parts of the building are in good repair at all times. This includes windows and exterior of the building. Item 1034- Item 1034-All Staff, Including the director, did not have an annual health questionnaire on file following the initial medical statement. Item-0303 Children were not adequately supervised at all times. Rule reference.1801(a)(1-5) Children have to be supervised at all times. Make sure you always have proper staffing. If you cannot maintain ratio due to sickness, then you may have to close your center. Item 544 -screen time is prohibited for children under three years of age. Children under the age of two should have no screen time. If a group age three (3) and up have screen time it must be logged and cannot exceed two- and one-half hours a week. If children age two years of age are in a classroom no screen time is allowed. 10A NCAC 09 .0510 ACTIVITY AREAS (b) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/24/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed there was a step down of the Administrator and Erica Younce has stepped up to take over. Alex Torres, Administrator, from the Learning Ladder is helping train and prepare Ms. Younce to take over. We discussed keeping all play equipment in good repair and fence line pressure washed and free of mold and dirt. Erica and I discussed any question she had about staff and training worksheets and questions she has while taking over. She has all my information and knows she can call, text or email for anything at all. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/10/2025 Number Present: 14 Completed Date: 2/10/2025 Age: From 2 To 5 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Alex Torres, Administrator of Learning Ladder, during the visit. Erica Younce is training as new Administrator of Children’s Discovery. Ms. Torres is training Ms. Younce. A signed copy of the visit summary was left on-site for you today. Today, Erica Younce and Alex Torres, Administrators, accompanied me today. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety (90) percentage as of 2/10/25. Permit type – Three Star License; issued 11/1/21. Special Services/Restrictions – Daytime care only; Meets enhanced ratios The last annual compliance visit was conducted on 2/14/24. The last fire drill was practiced on 1/30/25. The last shelter-in-place drill was practiced on 12/10/24. The last playground inspection was documented on 1/5/25. The last fire inspection was approved on 4/23/24. The last sanitation inspection was conducted on 12/17/2024 with three (3) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. The approved curriculum for four-year-old children is Creative Curriculum. Upon arrival I introduced my presence to the Administrator. I observed the group with two- to five-year-old children engaged in center play. Children were actively moving around the room and engaging with their peers. Children were playing in blocks, dressing up and books. Children cleaned up and washed their hands and prepared lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The program does not provide transportation. The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. Upon entering the building there was one teacher with fourteen children ages two-five years of age by herself. The other teacher was in the kitchen with another room between them preparing lunch. Additionally at the end of my visit a child came into the side room where I was working and went to the bathroom. The teachers were unaware he had left to go to the restroom. .1801(a)(1-5) 544 Screen time was offered to children under three years of age. While the teacher was by herself with children she turned on a tv program . There were two(2) children that were two years old present. .0510(f) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. A window in the classroom was broken out and is covered with a piece of wood and needs to be repaired. The siding that runs along the bottom of the building has rusted out spots all along the part that meets the grass. 15A NCAC 18A .2825(a) 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. Five (5) teachers did not have updated health questionnaires in their files. .0701(a) Technical assistance was provided as follows: Item 620-All walls and ceilings, including doors and windows, were not kept clean, free of visible fungal growth, and in good repair. Reference 15A NCAC 18A.2825(a) Make sure that all parts of the building are in good repair at all times. This includes windows and exterior of the building. Item 1034- Item 1034-All Staff, Including the director, did not have an annual health questionnaire on file following the initial medical statement. Item-0303 Children were not adequately supervised at all times. Rule reference.1801(a)(1-5) Children have to be supervised at all times. Make sure you always have proper staffing. If you cannot maintain ratio due to sickness, then you may have to close your center. Item 544 -screen time is prohibited for children under three years of age. Children under the age of two should have no screen time. If a group age three (3) and up have screen time it must be logged and cannot exceed two- and one-half hours a week. If children age two years of age are in a classroom no screen time is allowed. 10A NCAC 09 .0510 ACTIVITY AREAS (b) Screen time is prohibited for children under the age of three years. The operator shall offer alternate activities for children under the age of three years. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/24/25. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC 28786 Please call me at 828-550-7655, or email Sidney.McCrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed there was a step down of the Administrator and Erica Younce has stepped up to take over. Alex Torres, Administrator, from the Learning Ladder is helping train and prepare Ms. Younce to take over. We discussed keeping all play equipment in good repair and fence line pressure washed and free of mold and dirt. Erica and I discussed any question she had about staff and training worksheets and questions she has while taking over. She has all my information and knows she can call, text or email for anything at all. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0510 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1101 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 6/5/2024 Number Present: 15 Completed Date: 6/5/2024 Age: From 2 To 5 Total Minutes: 195 Time In: 10:15 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of this routine unannounced visit was to conduct limited compliance monitoring and offer consultation to the program. Brianna Walsh, Lead Teacher, was available to assist with questions and show me around. Alex Torres, Administrator for Learning Ladder was also present. Ms. Torres has been assisting Ms. Walsh after the Director left in March. Ms. Walsh is working on her Administration classes to take over as Director. The program’s annual compliance visit was conducted on 2/14/24. Today the program had fifteen(15) two- to five-year-old children with four (4) teachers. The following items were monitored today: Supervision Staff Child Ratios CPR First Aid Special Training Criminal Record Checks Emergency Medical Care Plan Administration of Medication Storage of Hazardous Substances Storage of Medication Adequate/Approved Space General Safety Discipline Program Records License Posted/ Permit Restrictions Upon arrival I was greeted by Ms. Walsh. The group of two- to five-year-old children were engaged in free choice center play. The children were in centers playing with dress-up, building structures, and creating art. Children were observed lining up and moving to the playground. Children were observed running and in Gross motor play. The teachers were actively supervising and engaging in conversations with the children. The last fire drill was practiced on 6/3/24. The last shelter-in-place drill/lockdown drill was practiced 5/1/24. The last fire inspection was approved 11/6/23. The last sanitation inspection was completed on 5/14/24 with zero (0) demerits for a Superior rating. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The following violations documented today: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The group of children ages two to five-years old ran into the building from outside. The three (3) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never knew he was missing from the classroom. .1801(a)(1-5) 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Children were engaged in a Disney movie that was non educational and was not written in a domain. .0510(d)(2)(A-C) 544 Screen time was offered to children under three years of age.Children ages two to five-years old were watching a non-educational video when I entered. .0510(f) 807 A safe indoor and outdoor environment was not provided for the children. A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. 10A NCAC 09 .0601(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. S.C. was hired on 4/9/24 and had not completed any of the required orientation for the six weeks within employment. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas.S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. .1101(a)(b) 1825 All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. S.C. and K.D. did not review EPR plan when hired. .0607(f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. .0608(d)(1-4) The following violations documented today: Screen Time Under 3 years of age Item 544 -screen time is prohibited for children under three years of age. Note: Children ages two to five-years old were watching a non-educational video when I entered. Children under the age of two should have no screen time. If a group ages three(3) and up have screen time it must be logged and cannot exceed two and one half hours a week. According to 10A NCAC 09 .0510 ACTIVITY AREAS Screen time not used to for a domain. Item 524-When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Note: Children were engaged in a Disney movie that was non educational and was not written in a domain. According to 10A NCAC 09 .0510 ACTIVITY AREAS (d) When preschool children three years old and older are in care the following shall apply: (1) the materials and equipment in an activity area shall be in sufficient quantity to allow at least three children to use the area regardless of whether the children choose the same or different activities; and (2) when screen time is provided on any electronic media device with a visual display, it shall be: ( A) offered to stimulate a developmental domain in accordance with the North Carolina Foundations for Early Learning and Development as referenced in Rule .0508 of this Section. (B) limited to 30 minutes per day and no more than a total of two and a half hours per week, per child; and (C) documented on a cumulative log or the activity plan that shall be available for review by the Division. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: A trike with broken plastic with sharp edges was on playground. Playground climbing toys under 18’ inches were in such close proximity that if a child fell they would fall on another climbing structure. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Staff Orientation Item 1045 and Item 1067 all staff must complete the required orientation training listed on the Documentation of Staff Orientation Child Care Centers form within the required time frame. Note: S.C. was hired on 4/9/24 and had not completed any of the required orientation for the first two (2) weeks or six weeks within employment. According to 10A NCAC 09 .1101 NEW STAFF ORIENTATION REQUIREMENTS (a) Each center shall ensure that each new employee who is expected to have contact with children receives 16 hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six hours of orientation within the first two weeks of employment. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: Based on the information reviewed today the following staff did not sign the policy prior to caring for children: S.T. hired 4/9/24 policy has not been signed. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Item 1825- All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Note: S.C. and K.D. did not review EPR plan when hired. 10A NCAC 09 .0607 EMERGENCY PREPAREDNESS AND RESPONSE IN CHILD CARE CENTERS (e) The trained staff shall review the Emergency Preparedness and Response Plan annually, or when information in the plan changes, to ensure all information is current. (f) All staff shall review the center's Emergency Preparedness and Response Plan during orientation and on an annual basis with the trained staff. Documentation of the review shall be maintained at the center in the individual's personnel file or in a file designated for emergency preparedness and response plan documents. Supervision Item 303-Children were not adequately supervised at all times. Note: The group of children ages two to five-years old ran into the building from outside. The two (2) teachers were at the back of the line. A three-year old ran into the side room where the office is and into the bathroom where they change pull-ups. He washed his hands and played in water. All the teachers walked past this room and started helping children in the classroom and at the bathroom at the end of the long room at the other bathroom. One teacher walked to the room where the three-year-old child was and closed the curtain which separated the office space from the classroom. The child was still at the sink washing his hands and playing in water. Ms. Walsh came in and I pointed him out and he was returned to his group. Time was four minutes and teachers never new he was missing from the classroom. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Technical Assistance for Correction Plan: Correction Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • • Facility name • • Facility ID# • • Date of visit • • Violation item number • • Statement of compliance I must receive your compliance statement by 6/18/24. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: Sidney.Mccrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney.McCrory@dhhs.nc.gov 172 Streamwood Circle Waynesville, NC 28786 Please email Sidney.McCrory@dhhs.nc.gov or call 828.550.7655, if you need assistance. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Consultation: We discussed: You are enrolled in ADMIN I & II. You have sent your information to WORKS and will send your transcripts again when you complete these two classes. We did T.A. on rules and regulations with any questions you had. We discussed that you could email, text, or call me for T.A. as you learn the ropes. There are no bad questions. There is a lot to learn, and I want to make this an easy process for you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you as needed. Please continue to visit DCDEE’s website to get the latest COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.McCrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/22/2024 Number Present: 15 Completed Date: 2/22/2024 Age: From 3 To 5 Total Minutes: 120 Time In: 10:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Observations: Today’s Annual Compliance Follow Up visit was to observe the facility on child care requirements. Lynda Palmer, Administrator, was on site and accompanied me on the visit. Limited monitoring of childcare requirements were conducted during the visit. Supervision requirements were observed during today visit in the classroom. There were fifteen (15) children ages three to five-years old and two (2) teachers were present. Children were observed in free time play. The children cleaned up and moved to circle time. Upon arrival I was sitting in my state car preparing for my visit and answering a call from a provider. A teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10) to fifteen (15) minutes. I was not aware of the exact time because I assumed the children were in ratio. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5). During today’s visit I also observed supervision and a repeat violation was cited. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. The following violations were during today’s visit. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival I witnessed a teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10)minutes. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5) and was out of ratio. 10A NCAC 09 .2818 Ratio Enhanced Ratios Item #1756 - Enhanced staff/child ratios and group sizes were not met. Note: Upon arrival I witnessed a teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10)minutes. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5) and was out of ratio. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by March 6, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Division Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC, 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Repeat violations may lead to Administrative Actions. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/22/2024 Number Present: 15 Completed Date: 2/22/2024 Age: From 3 To 5 Total Minutes: 120 Time In: 10:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced Observations: Today’s Annual Compliance Follow Up visit was to observe the facility on child care requirements. Lynda Palmer, Administrator, was on site and accompanied me on the visit. Limited monitoring of childcare requirements were conducted during the visit. Supervision requirements were observed during today visit in the classroom. There were fifteen (15) children ages three to five-years old and two (2) teachers were present. Children were observed in free time play. The children cleaned up and moved to circle time. Upon arrival I was sitting in my state car preparing for my visit and answering a call from a provider. A teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10) to fifteen (15) minutes. I was not aware of the exact time because I assumed the children were in ratio. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5). During today’s visit I also observed supervision and a repeat violation was cited. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. The following violations were during today’s visit. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. Upon arrival I witnessed a teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10)minutes. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5) and was out of ratio. 10A NCAC 09 .2818 Ratio Enhanced Ratios Item #1756 - Enhanced staff/child ratios and group sizes were not met. Note: Upon arrival I witnessed a teacher walked out of the building, walked across the parking lot behind a building and then up a hill to get the mail. She then reappeared with mail in hand and returned to the building. The estimated time was ten (10)minutes. Upon entering the facility, I realized there was only one (1) other teacher. That teacher had been left alone with fifteen children ages three (3) to five (5) and was out of ratio. According to 10A NCAC 09 .2818 ENHANCED STAFF/CHILD RATIOS FOR A RATED LICENSE FOR CHILD CARE CENTERS (a) This Rule shall apply to evaluating the staff/child ratios and maximum group sizes for a rated license for child care centers. (b) The center shall comply with the following staff/child ratios and maximum group sizes. Age Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 1 to 2 Years 1/6 12 2 to 3 Years 1/9 18 3 to 4 Years 1/10 20 4 to 5 Years 1/13 25 5 to 6 Years 1/15 25 6 Years and Older 1/20 25 Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by March 6, 2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: sarah.upton@dhhs.nc.gov or you can mail to: Division Attn: Sidney McCrory 172 Streamwood Circle Waynesville NC, 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Repeat violations may lead to Administrative Actions. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney.mccrory@dhhs.nc.gov or 828-550-7655 or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S DISCOVERY CENTER Facility ID: 56000186 Consultant: SIDNEY MCCRORY Operation Type: Center Case Number: Visit Date: 2/14/2024 Number Present: 16 Completed Date: 2/14/2024 Age: From 2 To 5 Total Minutes: 218 Time In: 10:22 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Sidney McCrory, Child Care Consultant and also signed by Lynda Palmer, Administrator, during the visit. An electronic signed copy of the visit summary was electronically emailed you. Today, Ms. Palmer accompanied me. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-five (95) percentage as of 2/14/24. Permit type -Three Star Special Services/Restrictions – Daytime care only; Meets enhanced ratios. The last annual compliance visit was conducted on 3/30/23. The last fire drill was practiced on 1/31/24. The last shelter-in-place drill was practiced on 12/10/23. The last playground inspection was documented on 1/31/24. The last fire inspection was approved on 11/6/23. The last sanitation inspection was conducted on 11/7/23 with four (4) demerits for a Superior classification. The Emergency Medical Care plan was posted and current. Upon arrival I introduced my presence to the Administrator. I observed the group with three- to five-year-old children engaged in center play. Teachers were actively moving around the room and engaging with the children. Children were playing in blocks, free art, dress up and books. Children cleaned up and washed hands while a teacher read a book. They were observed having a healthy Valentines lunch. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times.A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. 10A NCAC 09 .0601(a) 1043 All staff records, except financial records, were not made available for review. One staff’s Criminal Background was not on site for viewing. G.S. 110-91( 9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. .1102(g) 9995 A violation was found for which there is no item number. There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. Technical assistance was provided as follows: Staff records Available to review #1043- staff records must be available for review at all times. Note: One staff’s Criminal Background was not on site for viewing. According to § 110-91. Mandatory standards for a license. (9) Records. – Each childcare facility shall keep accurate records on each child receiving care in the childcare facility and on each staff member or other person delegated responsibility for the care of children in accordance with a form furnished or approved by the Commission and shall submit records as required by the Department. All records of any childcare facility, except financial records, shall be available for review by the Secretary or by duly authorized representatives of the Department or a cooperating agency who shall be designated by the Secretary and shall be submitted as required by the Department. Safe Indoor/Outdoor Environment Item 807-A safe indoor and outdoor environment was not provided for the children. Note: The two (2) seesaws on the playground need to be repainted due to rusting and chipping paint. The basketball goal and caterpillar need to be pressure washed due to mildew on both. According to 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. (b) All equipment and furnishings shall be in good repair. All commercially manufactured equipment and furnishings shall be assembled and installed according to procedures specified by the manufacturer. For equipment and furnishings purchased after September 1, 2017, the manufacturer’s instructions shall be kept on file or electronically accessible, if available. (c) Equipment and furnishings shall be sturdy, stable, and free of hazards that may injure children including sharp edges, lead based or peeling paint, rust, loose nails, splinters, protrusions (excluding nuts and bolts on sides of fences), and pinch and crush points. (d) All broken equipment or furnishings referenced in Paragraph (c) of this Rule shall be removed from the premises immediately or made inaccessible to the children. (e) Each child care center shall provide equipment and furnishings that are child-size or that can be adapted use by children. Chairs and tables shall be of appropriate height for the children who will be using them. Walls and ceilings not in good repair Item 620- All walls and ceilings, including doors and windows, were not kept clean and in good repair. Note: The entrance door has chipping paint and is in poor repair. According to 15A NCAC 18A .2825 WALLS AND CEILINGS (a) In childcare centers, the walls, and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. Supervision Item 303-Children were not adequately supervised at all times. Note: A child entered the space next to the classroom used as an office to use a bathroom and closed the door. The staff was in the next room with the other children. All the children were talking loudly. He could not be heard or seen during this time. A second child entered the same bathroom while teacher was putting out cots and another child was screaming by her so the same incident occurred again. According to 10A NCAC 09 .1801 SUPERVISION IN CHILD CARE CENTERS (a) Children shall be adequately supervised at all times in childcare centers. Adequate supervision shall mean that: (1) staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance. (2) staff must interact with the children while moving about the indoor or outdoor area; (3) staff must know where each child is located and be aware of the children's activities at all times; (4) staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and (5) staff must be able to see and hear children aged birth to five years old while the children are eating. All of the conditions in this Paragraph shall apply except when emergencies necessitate that adequate supervision is impossible. Prevention of Shaken Baby and Abusive Head Trauma Item 1874 All staff must sign your Prevention of Shaken Baby and Abusive Head Trauma policy prior to caring for children five years of age and younger. Note: One (1) teacher did not have Prevention of Shaken Baby and Abusive Head Trauma policy signed prior to caring for children. According to 10A NCAC 09 .0608 PREVENTION OF SHAKEN BABY SYNDROME AND ABUSIVE HEAD TRAUMA (d) Within 30 days of adopting the policy, the child care center shall review the policy with existing staff members who provide care for children up to five years of age. Each child care center shall review the policy with new staff members prior to the individual providing care to children. Recognizing and Responding Item 1897: Recognizing and Responding to Suspicions of Child Maltreatment Training: the training must be completed within ninety (90) days of employment. Note: Two (2) teachers did not have Recognizing and Responding to Suspicions of Child Maltreatment Training: within 90 days of hire. According to 10A NCAC 09 .1102 HEALTH AND SAFETY TRAINING REQUIREMENTS (g) The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. This training shall count toward requirements set forth in Rule .1103 of this Section. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. A certificate of each staff member's completion of this course shall be maintained in the staff member's file in the center. Item 9995- All other rules must be followed even if there is not a specific violation number listed on this form Any rule from NC General Statues or Child Care Requirements Sanitation Note: There was a dog in the office that opens to the childcare with no door. The Admisntator did not have a shot record available. According15A NCAC 18A .2831 ANIMAL AND VERMIN CONTROL (a) Unrestrained animals, except those used in supervised activities or pet therapy programs, shall not be allowed in a child care center, including the outdoor learning environment. When animals are on the premises, copies of vaccination records are required by North Carolina law and local ordinances shall be available for review. Any animals kept as pets shall be examined by a veterinarian to determine that they are free from vermin, such as mites, lice, fleas, and ticks, and pathogens that could adversely affect human health. Turtles, iguanas, frogs, salamanders, and other reptiles or amphibians are not allowed to be kept as pets on the premises. Animals shall not be allowed in or kept at the entrances to food preparation areas. Animal cages shall be kept clean and waste materials shall be bagged, sealed, and immediately disposed of in the exterior garbage area in a covered container. Animals belonging to child care owners, employees, volunteers, visitors, and children shall not be allowed in child care centers or on the premises unless the above requirements are met. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 2/28/24. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: Sidney.McCrory@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Sidney McCrory 172 Streamwood Circle Waynesville, NC 28786 Please call me at 828-550-7655, or email Sidney.mccrory@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: . We discussed ways to keep files and staff and training worksheets up to date. We discussed keeping any loose cords out of reach of children. You had some you were going to untangle during nap. Always do a walk through before children enter in the morning to make sure their spaces are clear of hazards. We discussed ECERS and your cohort year. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at Sidney,mccrory@dhhs.nc.gov or 828.550.7655, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times