10A NCAC 09 .0803 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/22/2025 Number Present: 7 Completed Date: 9/22/2025 Age: From 6 To 12 Total Minutes: 150 Time In: 10:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school age only, meets enhanced space, meets reduced ratios, Developmental Day Certified; Playground does not meet NC child care playground safety standards. The last fire drill was practiced on 8/13/2025. Next drill will be due by 9/30/2025. The last emergency drill, lockdown drill, was practiced on 9/14/2025. The next emergency drill is due by 12/14/2025. The last fire inspection was approved on 5/23/2025. The program’s most recent sanitation inspection was completed on 7/20/2025, with zero (0) demerits. The last lead water test was completed on 5/23/2024. The next testing is due by 5/23/2027. The last lead paint and asbestos test was completed on 7/29/2024. The Clean Classrooms for Carolina Kids™ team determined that UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM was exempt from lead paint and asbestos inspection requirements. The Emergency Medical Care Plan is current and posted. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group transitioned to group time. During group time, the lead teacher conducted a lesson on colors. When group time concluded, the group prepared to transition to lunch in the cafeteria. Lunch today consisted of turkey and cheese sandwich, taco, French fries, carrots, apple sauce, lettuce, tomatoes, and milk. After lunch, the group transitioned back to the classroom to use the restroom and prepare to go outside for gross motor play. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Special Training including Health and Safety Training and Criminal Background Checks. Staff files were in compliance. Two (2) newly hired staff members are required to complete the following mandatory trainings within ninety (90) days of their start date: 1. First Aid and CPR 2. Recognizing and Responding to Suspicions of Child Maltreatment Deadline for Completion: October 30, 2025 Please ensure these training courses are scheduled and completed by the due date to remain in compliance with onboarding requirements. Health and Safety training is due to be completed by 8/1/2026. On-going training is due to be completed by 8/1/2027. While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. The teacher stated that she would have the parent complete the appropriate form to have on file for review. The new outdoor playground area located directly outside the classroom has been approved for use. The area was measured, and a diagram was created to support space calculations. Based on the measurements, the playground accommodates twenty-two (22) children, allowing for 100 square feet per child, in compliance with outdoor space requirements. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations of child care requirements were observed today: Violation Number Comment Rule 847 Parent's medication authorization did not include required information. One (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication is to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. 10A NCAC 09 .0803(4)(6-9) Technical assistance was provided as follows: Item 847- While monitoring medications, it was noted that one (1) emergency medication school medication form was missing required components specific to our compliance standards. The form lacked the route the medication to be administered, specific dates to administer the medication, and no authorization from the parent giving permission to allow school staff to administer the medication and/or contact the child’s medical professional. We discussed using the provider documents on the Divisions website to access the forms needed to meet compliance. Rule Reference: 10A NCAC 09 .0803 (4)&(6-9). Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/6/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: QRIS- We discussed the new QRIS pathways to the stars. I asked the provider to begin looking at which pathway they want to pursue. During the next unannounced visit, we will discuss which pathway they have chosen and begin planning and discussing next steps. Today, I encouraged the provider to visit the Divisions website https://ncchildcare.ncdhhs.gov/ to access the Quality Rating Improvement System (QRIS) Modernization page to review each pathway and the supporting resources. -If the facility decides to choose pathway #2, they will need to submit a request for the curriculum and formative assessment review. The request would need to be submitted to: dcdee.curriculum.review@dhhs.nc.gov. Be sure to include the name of the curriculum or formative assessment and provide your contact information. We reviewed cleaning and sanitizing of tables before and after meals and snacks. Using soapy water and the sanitizing solution. We reviewed the cleaning and disinfecting of the diapering/toileting area. If any visible bodily fluid is present on the changing table or toilet the staff would need to clean and disinfect the surface with soapy water and disinfecting solution. ABCMS- New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-6401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@ dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 7 Completed Date: 9/10/2025 Age: From 6 To 12 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, were on-site during the walk through and was available to assist with questions. Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school-age only, meets reduced ratios; meets enhanced space; Developmental Day Certified; Playground does not meet NC child care playground safety standards. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group prepared for lunch and transitioned to the cafeteria for lunch. Lunch today consisted of country fried steak and gravy or cheeseburger, mash potatoes, green beans, banana, and milk. Today, I provided technical assistance as the new lead teacher and teacher are unfamiliar with licensing requirements. I have reviewed what is expected per child care requirements and stated that I will follow up to conduct a monitoring visit within the next two (2) weeks. We reviewed staff, children, and program file requirements, what is required to be posted, and what they can expect during a monitoring visit. I discussed the requirements for the criminal background checks and who is required to have one on file. I provided upcoming dates for training’s that are required for the staff to complete. We discussed that Children and Family Resource Center is a great resource for providing any trainings needed. Also, Southwestern Child Development Commission does offer training options as live virtual sessions or self-paced options. I offered a technical assistance visit for us to take a more in-depth review of licensing requirements. We discussed conducting a virtual meeting on September 17th to review licensing requirements. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed two (2) staff members criminal background checks were completed late. Staff member J. Hinchliffe hired 8/11/2025 qualifying letter was completed on 8/19/2025 and expires 8/19/2030. We discussed that he would need to print his letter to have on file for review. Staff member S. Kennedy hired 8/11/2025, qualifying letter is currently in process. I reviewed the Automated Background Check Management System (ABCMS) during the visit to verify the qualifying letters for each staff member. Ms. Kennedy started the criminal background check process on 9/5/2025. We discussed that she is not to be on-site until a valid qualifying letter is received and on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item 1041- Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. We discussed when new staff are hired or assigned to this classroom, they must complete the criminal background check through the Automated Background Check Management System (ABCMS) portal prior to employment in this classroom. Rule Reference: G.S. 110-90.2(b) Item 1757- Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. We discussed when new staff are hired or assigned to this classroom, they must have a valid qualifying letter on file for review. Rule Reference: G.S. 110-90.2(b) & (d) & .2703(e) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/24/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the first six months of employment. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 7 Completed Date: 9/10/2025 Age: From 6 To 12 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, were on-site during the walk through and was available to assist with questions. Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school-age only, meets reduced ratios; meets enhanced space; Developmental Day Certified; Playground does not meet NC child care playground safety standards. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group prepared for lunch and transitioned to the cafeteria for lunch. Lunch today consisted of country fried steak and gravy or cheeseburger, mash potatoes, green beans, banana, and milk. Today, I provided technical assistance as the new lead teacher and teacher are unfamiliar with licensing requirements. I have reviewed what is expected per child care requirements and stated that I will follow up to conduct a monitoring visit within the next two (2) weeks. We reviewed staff, children, and program file requirements, what is required to be posted, and what they can expect during a monitoring visit. I discussed the requirements for the criminal background checks and who is required to have one on file. I provided upcoming dates for training’s that are required for the staff to complete. We discussed that Children and Family Resource Center is a great resource for providing any trainings needed. Also, Southwestern Child Development Commission does offer training options as live virtual sessions or self-paced options. I offered a technical assistance visit for us to take a more in-depth review of licensing requirements. We discussed conducting a virtual meeting on September 17th to review licensing requirements. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed two (2) staff members criminal background checks were completed late. Staff member J. Hinchliffe hired 8/11/2025 qualifying letter was completed on 8/19/2025 and expires 8/19/2030. We discussed that he would need to print his letter to have on file for review. Staff member S. Kennedy hired 8/11/2025, qualifying letter is currently in process. I reviewed the Automated Background Check Management System (ABCMS) during the visit to verify the qualifying letters for each staff member. Ms. Kennedy started the criminal background check process on 9/5/2025. We discussed that she is not to be on-site until a valid qualifying letter is received and on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item 1041- Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. We discussed when new staff are hired or assigned to this classroom, they must complete the criminal background check through the Automated Background Check Management System (ABCMS) portal prior to employment in this classroom. Rule Reference: G.S. 110-90.2(b) Item 1757- Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. We discussed when new staff are hired or assigned to this classroom, they must have a valid qualifying letter on file for review. Rule Reference: G.S. 110-90.2(b) & (d) & .2703(e) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/24/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the first six months of employment. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 7 Completed Date: 9/10/2025 Age: From 6 To 12 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, were on-site during the walk through and was available to assist with questions. Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school-age only, meets reduced ratios; meets enhanced space; Developmental Day Certified; Playground does not meet NC child care playground safety standards. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group prepared for lunch and transitioned to the cafeteria for lunch. Lunch today consisted of country fried steak and gravy or cheeseburger, mash potatoes, green beans, banana, and milk. Today, I provided technical assistance as the new lead teacher and teacher are unfamiliar with licensing requirements. I have reviewed what is expected per child care requirements and stated that I will follow up to conduct a monitoring visit within the next two (2) weeks. We reviewed staff, children, and program file requirements, what is required to be posted, and what they can expect during a monitoring visit. I discussed the requirements for the criminal background checks and who is required to have one on file. I provided upcoming dates for training’s that are required for the staff to complete. We discussed that Children and Family Resource Center is a great resource for providing any trainings needed. Also, Southwestern Child Development Commission does offer training options as live virtual sessions or self-paced options. I offered a technical assistance visit for us to take a more in-depth review of licensing requirements. We discussed conducting a virtual meeting on September 17th to review licensing requirements. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed two (2) staff members criminal background checks were completed late. Staff member J. Hinchliffe hired 8/11/2025 qualifying letter was completed on 8/19/2025 and expires 8/19/2030. We discussed that he would need to print his letter to have on file for review. Staff member S. Kennedy hired 8/11/2025, qualifying letter is currently in process. I reviewed the Automated Background Check Management System (ABCMS) during the visit to verify the qualifying letters for each staff member. Ms. Kennedy started the criminal background check process on 9/5/2025. We discussed that she is not to be on-site until a valid qualifying letter is received and on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item 1041- Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. We discussed when new staff are hired or assigned to this classroom, they must complete the criminal background check through the Automated Background Check Management System (ABCMS) portal prior to employment in this classroom. Rule Reference: G.S. 110-90.2(b) Item 1757- Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. We discussed when new staff are hired or assigned to this classroom, they must have a valid qualifying letter on file for review. Rule Reference: G.S. 110-90.2(b) & (d) & .2703(e) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/24/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the first six months of employment. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 7 Completed Date: 9/10/2025 Age: From 6 To 12 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, were on-site during the walk through and was available to assist with questions. Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school-age only, meets reduced ratios; meets enhanced space; Developmental Day Certified; Playground does not meet NC child care playground safety standards. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group prepared for lunch and transitioned to the cafeteria for lunch. Lunch today consisted of country fried steak and gravy or cheeseburger, mash potatoes, green beans, banana, and milk. Today, I provided technical assistance as the new lead teacher and teacher are unfamiliar with licensing requirements. I have reviewed what is expected per child care requirements and stated that I will follow up to conduct a monitoring visit within the next two (2) weeks. We reviewed staff, children, and program file requirements, what is required to be posted, and what they can expect during a monitoring visit. I discussed the requirements for the criminal background checks and who is required to have one on file. I provided upcoming dates for training’s that are required for the staff to complete. We discussed that Children and Family Resource Center is a great resource for providing any trainings needed. Also, Southwestern Child Development Commission does offer training options as live virtual sessions or self-paced options. I offered a technical assistance visit for us to take a more in-depth review of licensing requirements. We discussed conducting a virtual meeting on September 17th to review licensing requirements. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed two (2) staff members criminal background checks were completed late. Staff member J. Hinchliffe hired 8/11/2025 qualifying letter was completed on 8/19/2025 and expires 8/19/2030. We discussed that he would need to print his letter to have on file for review. Staff member S. Kennedy hired 8/11/2025, qualifying letter is currently in process. I reviewed the Automated Background Check Management System (ABCMS) during the visit to verify the qualifying letters for each staff member. Ms. Kennedy started the criminal background check process on 9/5/2025. We discussed that she is not to be on-site until a valid qualifying letter is received and on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item 1041- Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. We discussed when new staff are hired or assigned to this classroom, they must complete the criminal background check through the Automated Background Check Management System (ABCMS) portal prior to employment in this classroom. Rule Reference: G.S. 110-90.2(b) Item 1757- Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. We discussed when new staff are hired or assigned to this classroom, they must have a valid qualifying letter on file for review. Rule Reference: G.S. 110-90.2(b) & (d) & .2703(e) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/24/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the first six months of employment. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 7 Completed Date: 9/10/2025 Age: From 6 To 12 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, were on-site during the walk through and was available to assist with questions. Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school-age only, meets reduced ratios; meets enhanced space; Developmental Day Certified; Playground does not meet NC child care playground safety standards. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group prepared for lunch and transitioned to the cafeteria for lunch. Lunch today consisted of country fried steak and gravy or cheeseburger, mash potatoes, green beans, banana, and milk. Today, I provided technical assistance as the new lead teacher and teacher are unfamiliar with licensing requirements. I have reviewed what is expected per child care requirements and stated that I will follow up to conduct a monitoring visit within the next two (2) weeks. We reviewed staff, children, and program file requirements, what is required to be posted, and what they can expect during a monitoring visit. I discussed the requirements for the criminal background checks and who is required to have one on file. I provided upcoming dates for training’s that are required for the staff to complete. We discussed that Children and Family Resource Center is a great resource for providing any trainings needed. Also, Southwestern Child Development Commission does offer training options as live virtual sessions or self-paced options. I offered a technical assistance visit for us to take a more in-depth review of licensing requirements. We discussed conducting a virtual meeting on September 17th to review licensing requirements. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed two (2) staff members criminal background checks were completed late. Staff member J. Hinchliffe hired 8/11/2025 qualifying letter was completed on 8/19/2025 and expires 8/19/2030. We discussed that he would need to print his letter to have on file for review. Staff member S. Kennedy hired 8/11/2025, qualifying letter is currently in process. I reviewed the Automated Background Check Management System (ABCMS) during the visit to verify the qualifying letters for each staff member. Ms. Kennedy started the criminal background check process on 9/5/2025. We discussed that she is not to be on-site until a valid qualifying letter is received and on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item 1041- Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. We discussed when new staff are hired or assigned to this classroom, they must complete the criminal background check through the Automated Background Check Management System (ABCMS) portal prior to employment in this classroom. Rule Reference: G.S. 110-90.2(b) Item 1757- Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. We discussed when new staff are hired or assigned to this classroom, they must have a valid qualifying letter on file for review. Rule Reference: G.S. 110-90.2(b) & (d) & .2703(e) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/24/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the first six months of employment. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 9/10/2025 Number Present: 7 Completed Date: 9/10/2025 Age: From 6 To 12 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an unannounced follow-up visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Sarah Kennedy, Lead Teacher, during the visit. A signed copy of the visit summary was left on-site with you. Sarah Kennedy, Lead Teacher, were on-site during the walk through and was available to assist with questions. Permit type – Five (5) Star Rated License, issue 4/6/2020. Special Services/Restrictions – first shift, school-age only, meets reduced ratios; meets enhanced space; Developmental Day Certified; Playground does not meet NC child care playground safety standards. Upon arrival, I was greeted by Ms. Kennedy. A walkthrough of the indoor and outdoor environment was conducted. Space #1 is currently not used by the licensed program. Space #2, the group of six- and twelve-year-old children were engaged in individualized lessons with staff and free play with books, cozy, and puzzles. Three (3) staff members were present with seven (7) children. After free play and individualized lessons, the group prepared for lunch and transitioned to the cafeteria for lunch. Lunch today consisted of country fried steak and gravy or cheeseburger, mash potatoes, green beans, banana, and milk. Today, I provided technical assistance as the new lead teacher and teacher are unfamiliar with licensing requirements. I have reviewed what is expected per child care requirements and stated that I will follow up to conduct a monitoring visit within the next two (2) weeks. We reviewed staff, children, and program file requirements, what is required to be posted, and what they can expect during a monitoring visit. I discussed the requirements for the criminal background checks and who is required to have one on file. I provided upcoming dates for training’s that are required for the staff to complete. We discussed that Children and Family Resource Center is a great resource for providing any trainings needed. Also, Southwestern Child Development Commission does offer training options as live virtual sessions or self-paced options. I offered a technical assistance visit for us to take a more in-depth review of licensing requirements. We discussed conducting a virtual meeting on September 17th to review licensing requirements. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. While monitoring staff files, I observed two (2) staff members criminal background checks were completed late. Staff member J. Hinchliffe hired 8/11/2025 qualifying letter was completed on 8/19/2025 and expires 8/19/2030. We discussed that he would need to print his letter to have on file for review. Staff member S. Kennedy hired 8/11/2025, qualifying letter is currently in process. I reviewed the Automated Background Check Management System (ABCMS) during the visit to verify the qualifying letters for each staff member. Ms. Kennedy started the criminal background check process on 9/5/2025. We discussed that she is not to be on-site until a valid qualifying letter is received and on file for review. The following violations of child care requirements were observed today: Violation Number Comment Rule 1041 Prior to employment a Criminal Background Check was not completed. Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. G.S. 110-90.2(b) 1757 A valid qualification letter was not on file and available to review at the facility. Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) Technical assistance was provided as follows: Item 1041- Staff member J. Hinchliffe and S. Kennedy criminal background check was not completed prior to employment. We discussed when new staff are hired or assigned to this classroom, they must complete the criminal background check through the Automated Background Check Management System (ABCMS) portal prior to employment in this classroom. Rule Reference: G.S. 110-90.2(b) Item 1757- Staff member J. Hinchliffe and S. Kennedy criminal background check was not on file for review. We discussed when new staff are hired or assigned to this classroom, they must have a valid qualifying letter on file for review. Rule Reference: G.S. 110-90.2(b) & (d) & .2703(e) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Signed statement of compliance I must receive your compliance statement by 9/24/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the first six months of employment. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2903 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0304 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1103 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 5/14/2025 Number Present: 6 Completed Date: 5/14/2025 Age: From 8 To 12 Total Minutes: 135 Time In: 10:30 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during a routine unannounced visit. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Upon arrival, I checked in at the front office. Michael Gates, Administrator/Principal, greeted me and we discussed the classroom potentially moving to new space in August 2025. Mr. Gates stated that the classroom will be moving and asked if I would like to see the space. We walked to the potential new space and did a walk through. I stated that I would need to schedule a visit to measure the indoor and outdoor space during a later visit. After looking at the new indoor and outdoor space, Mr. Gates walked me to the current classroom. When I arrived at Dena Rashkover, Lead Teacher greeted me. Ms. Rashkover was on-site and available during the visit. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four (94%) percent as of today prior to this visit. Limited monitoring of child care rules was conducted today, including but not limited to indoor and outdoor space, staff record, supervision and interactions. The program’s las annual compliance visit was conducted on 2/13/2025. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Permit type – Five (5) Star Rated License effective 4/6/2020. Special Services/Restrictions – first shift (daytime care), school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, and playground does not meet NC Child Care Playground Safety Standards. The last fire drill was practiced on 5/7/2025. The last emergency drill, lockdown drill, was practiced on 4/14/2025. The last fire inspection was approved on 2/15/2024. We discussed that the fire inspection was outdated. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. The program’s most recent sanitation inspection was completed on 5/6/2025, with four (4) demerits. The last lead water testing was completed on 5/23/2024. The last lead paint and asbestos testing was completed, and the facility was exempt due to all buildings were built after 1978 and no lead paint was used in order to meet building requirements. The Emergency Medical Care Plan is posted and current. The incident log is in use and maintained. The program uses public school buses. The group of eight- to twelve-year-old children were preparing to transition to gross motor play. One (1) group of two (2) children and one (1) staff member transitioned to the gym for gross motor play with the hula hoops, balls, and volleyball. The group was the only group using the gym. Another group of three (3) children and one (1) staff member transitioned outdoors for gross motor play with the trikes, chalk, cars, and digging. One (1) staff member was available for assistance as needed between each space. After gross motor play, the group transitioned indoors to wash hands and prepare for lunch. One (1) group transitioned to the cafeteria for lunch. Lunch today consisted of pancakes, tater tots, carrots, strawberries, and milk. At 12:00p, one (1) group of three (3) transitioned back to the classroom. Upon arrival into the classroom, the children and staff washed hands. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. I followed up on the health and safety training topics that were due by 4/2025 for staff member DR and SW. The staff members have not completed all of the training topics required. We discussed that the trainings would need to be completed within two (2) weeks in order to be in compliance. One (1) staff member is retiring at the end of this school year and the other staff member will be returning next school year. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. 10A NCAC 09 .0304(a) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. .1103(b) Technical assistance was provided as follows: Item 106 An updated fire inspection has not been obtained within twelve (12) months of the previous inspection. The fire inspection on file was dated 2/15/2024. The teacher reached out to the principal to request a copy of the 2025 inspection. The principal stated that the Fire Marshal was here the other day but did not leave a copy of the inspection. He was going to reach out to the Fire Marshal to get them to email a copy of the completed inspection. Rule Reference: 10A NCAC 09.0304(a) Item 1899 Staff member DR and SW health and safety training topics were not completed as part of on-going training within five (5) years of completing the previous health and training topics. The previous health and safety trainings were completed in April of 2020. We discussed that staff would need to complete the required trainings withing two (2) weeks. Moving forward I recommend that staff put a reminder on their calendar to assist them with remembering to complete these health and safety trainings within five (5) years of the previously completed training. Rule Reference: 10A NCAC 09.1103(b) Achieving Compliance: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 5/28/2025. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: Reminders -Criminal Background Check qualifying letter is due to be renewed for staff member BB by 6/29/2025. We discussed lead teacher requirements due to the lead teacher will be retiring at the end of this school year. 10A NCAC 09 .2903 STAFF QUALIFICATIONS (a) Each center serving children ages birth to three years shall have: (1) one staff who holds a NC Birth-through-Kindergarten (B-K) Continuing or Initial License issued by the North Carolina Department of Public Instruction; (2) a NC Initial or Continuing Professional License with a B-K or Preschool Add-on issued by the North Carolina Department of Public Instruction; (3) a NC Lateral Entry B-K License issued by the North Carolina Department of Public Instruction; (4) a NC Residency B-K License issued by the North Carolina Public Instruction; or (5) a NC Emergency B-K License issued by the North Carolina Department of Public Instruction as determined by the Early Educator Support, (EES) Unit. (f) For centers operating for 10 months as specified by Rule .2902(a) of this Section, during the 10-month school year, as defined by the State Board of Education, each group of school-age children shall have at least one teacher who holds State certification as a Special Education Teacher. For centers operating for 12 months as specified by Rule .2902(a) of this Section, during the two additional months of operation each group of school-age children shall have at least one teacher who has completed at least two semester hours of school-age care related coursework and has completed or is enrolled in at least two additional semester hours of school-age related coursework. When the new teacher is hired, I am available to provide a licensure review to ensure the staff is aware of what is required for licensure. We discussed should the school administration decide to move the currently licensed classroom to a new classroom space; the following items must be completed: The administrator must notify me thirty (30) days prior to the change. A new building, fire, and sanitation inspection must be completed and submitted for the new space. After receiving the approved inspections, a Division of Child Development and Early Education (DCDEE) site visit must be conducted to measure and approve the new classroom space prior to caring for children. Failure to notify a DCDEE representative may result in a violation of child care requirements. Lead Paint and Asbestos Testing- In April 2023, North Carolina enacted final rules 10A NCAC 41C .1001-1007 requiring all public schools and child care facilities to: Test for lead in drinking/cooking water (.1005 and .2816), Identify lead-based paint hazards (.1004), Identify asbestos hazards (.1003), Mitigate or restrict access to any identified hazards. Testing is required to be completed by May 31, 2025. New and terminated staff notification requirement: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any monitoring visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0802 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: 0924-234L Visit Date: 9/25/2024 Number Present: 6 Completed Date: 9/25/2024 Age: From 7 To 11 Total Minutes: 185 Time In: 10:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Rebecca Brewer, Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Rebecca Brewer, Teacher assisted me today. Michael Gates, Administrator, and Dena Rashkover, Lead Teacher were on-site in a meeting but was available to assist as needed. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 9/25/2024. The facility operates with a Five (5) Star Rated License issued on 4/6/2020. The Special Services/Restrictions first shift, school age only, meets enhanced space, meets reduced ratios. Developmental Day Certified, and playground does not meet NC child care safety standards. The complaint was received by the Division of Child Development and Early Education on 9/16/2024 and sent to me on 9/17/2024. There is a concern that incident reports are not prepared as required. When I arrived, I checked in at the front office and walked to the classroom. When I arrived in the classroom, three (3) staff members were present. The two (2) teacher assistants, and one (1) substitute. The lead teacher and administration were in a meeting. The children were engaged in free play with shape matching, soft animals, and two children were watching The Lion King for ten (10) minutes. At 10:38a, the movie was turned off and the children transitioned to the table for the Apple Volcano science experiment. At 10:45a, Mr. Gates the school principal arrived in the classroom, and I explained the reason for my visit. I stated that I needed to view the incident reports of file for this classroom. Ms. Rashkover was waiting in the hallway. Mr. Gates, Ms. Rashkover, and I walked to the office to review the incident reports. While reviewing the incident reports, we discussed that the incident report was missing multiple requirements for incident report. Mr. Gates stated that they would revise the incident report to ensure that the incident report includes all the required information. I also asked Ms. Rashkover if the incident log was completed for these incidents because in the past, she stated that she did not have any incidents, and the log was saved on her computer. Ms. Rashkover stated that she would complete the log for each of the incidents. Then I asked Mr. Gates if the school policies were located online and if there were any policies around incidents that occur. Mr. Gates stated that the policies are online, and he is not aware of a policy specifically for incidents. Mr. Gates did ask when incident reports should be completed, and I stated that incident reports should be completed the day the incident occurs. Mr. Gates then asked how to get parents to sign the day the incident occurs if most children ride the bus. I stated that you could make a copy of the original form to keep on-site and send the original form home to the parent to have them sign, date, and return the next day. Then what is done if the parent does not return the form? I stated to have the staff call the parents via phone to follow up on the status of the form and request that it be returned. After viewing the incident reports in the office, I returned to the classroom, the class was finishing up snack and preparing to transition outdoors for gross motor play. One (1) child was escalating, and one (1) staff member brought the child indoors to calm down. Once the child calmed down, the child returned to the group. While reviewing staff files, I observed the substitute file was not present on file. When I reviewed the ABCMS system, the staff did have a qualifying letter on completed. The qualifying letter was printed during the visit and placed in the substitutes file. Based on the information received with the report made, observations, review of incident reports and log, and staff interviews, the allegation regarding incident reports are not prepared as required is substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. .0802 (e) 853 Incident logs were not completed and maintained as required. Incident reports were not logged on the incident log after each incident. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Substitute staff member present during today’s visit was not on file for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1952 A copy of the incident report was not given to the parent. Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. .0802(e) Technical assistance was provided as follows: Item #853 Incident reports were not logged on the incident log after each incident. Staff member stated the log is saved on their computer and would log these incidents. We discussed the incident log must be completed after each injury scratch, bump, bruise, bite, etc. Rule reference: 10A NCAC 09 .0802 (g) (1-6)EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/I/incident_log_i.pdf?ver=2017-05-16-105723-723. Item #852 The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. We discussed that the program could use the Henderson County Schools incident report, but it must be revised to contain all the required information. If the school system does not want to revise the form, the incident report located on the Divisions website must be used. Rule Reference: 10A NCAC 09 .0802 (e) EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Item #1043 Substitute staff member present during today’s visit was not on file for review. We discussed that the substitute staff member must have a file on site for review. Rule reference: G.S. 110-91(9) Item #1757 Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. The qualifying letter was printed during the visit and placed in the staff member’s file. We discussed that if a substitute subs in the class, they will need to have a file and use the substitute checklist to ensure all the required documents is on file for review. I left a copy of the substitute file checklist for the staff to reference. Rule Reference: G.S. 110-90.2(b) Item #1952 Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. We discussed the importance of completing an incident report when an incident occurs while the information of what happened is on your mind. Rule Reference: 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/9/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the following: Forms- The importance of reviewing all forms used by the program to ensure that they meet all child care requirements. All approved forms are located on the Divisions website under the provider tab listed under provider documents for you to reference. Incident Reports and Incident Log- must be complete the day the incident occurs. This is for any type of injury red mark, scratch, bump, bruise, cut, etc. Staff records- discussed all required staff documents that must be contained on site. A copy of the staff file checklist are located on the Divisions website under the provider tab for you to reference. Screen Time- we reviewed the screen time rules and requirements during the visit. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (e) When screen time is provided on any electronic device with a visual display, it shall be: (1) offered as a free choice activity; (2) used to meet a developmental goal; (3) limited to a maximum of 30 minutes per day and no more than two and a half hours per week, per child; (4) documented on a cumulative log or activity plan, available for review by a representative of the Division; and (5) usage time periods may be extended for school assigned homework. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2508 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: 0924-234L Visit Date: 9/25/2024 Number Present: 6 Completed Date: 9/25/2024 Age: From 7 To 11 Total Minutes: 185 Time In: 10:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Rebecca Brewer, Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Rebecca Brewer, Teacher assisted me today. Michael Gates, Administrator, and Dena Rashkover, Lead Teacher were on-site in a meeting but was available to assist as needed. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 9/25/2024. The facility operates with a Five (5) Star Rated License issued on 4/6/2020. The Special Services/Restrictions first shift, school age only, meets enhanced space, meets reduced ratios. Developmental Day Certified, and playground does not meet NC child care safety standards. The complaint was received by the Division of Child Development and Early Education on 9/16/2024 and sent to me on 9/17/2024. There is a concern that incident reports are not prepared as required. When I arrived, I checked in at the front office and walked to the classroom. When I arrived in the classroom, three (3) staff members were present. The two (2) teacher assistants, and one (1) substitute. The lead teacher and administration were in a meeting. The children were engaged in free play with shape matching, soft animals, and two children were watching The Lion King for ten (10) minutes. At 10:38a, the movie was turned off and the children transitioned to the table for the Apple Volcano science experiment. At 10:45a, Mr. Gates the school principal arrived in the classroom, and I explained the reason for my visit. I stated that I needed to view the incident reports of file for this classroom. Ms. Rashkover was waiting in the hallway. Mr. Gates, Ms. Rashkover, and I walked to the office to review the incident reports. While reviewing the incident reports, we discussed that the incident report was missing multiple requirements for incident report. Mr. Gates stated that they would revise the incident report to ensure that the incident report includes all the required information. I also asked Ms. Rashkover if the incident log was completed for these incidents because in the past, she stated that she did not have any incidents, and the log was saved on her computer. Ms. Rashkover stated that she would complete the log for each of the incidents. Then I asked Mr. Gates if the school policies were located online and if there were any policies around incidents that occur. Mr. Gates stated that the policies are online, and he is not aware of a policy specifically for incidents. Mr. Gates did ask when incident reports should be completed, and I stated that incident reports should be completed the day the incident occurs. Mr. Gates then asked how to get parents to sign the day the incident occurs if most children ride the bus. I stated that you could make a copy of the original form to keep on-site and send the original form home to the parent to have them sign, date, and return the next day. Then what is done if the parent does not return the form? I stated to have the staff call the parents via phone to follow up on the status of the form and request that it be returned. After viewing the incident reports in the office, I returned to the classroom, the class was finishing up snack and preparing to transition outdoors for gross motor play. One (1) child was escalating, and one (1) staff member brought the child indoors to calm down. Once the child calmed down, the child returned to the group. While reviewing staff files, I observed the substitute file was not present on file. When I reviewed the ABCMS system, the staff did have a qualifying letter on completed. The qualifying letter was printed during the visit and placed in the substitutes file. Based on the information received with the report made, observations, review of incident reports and log, and staff interviews, the allegation regarding incident reports are not prepared as required is substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. .0802 (e) 853 Incident logs were not completed and maintained as required. Incident reports were not logged on the incident log after each incident. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Substitute staff member present during today’s visit was not on file for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1952 A copy of the incident report was not given to the parent. Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. .0802(e) Technical assistance was provided as follows: Item #853 Incident reports were not logged on the incident log after each incident. Staff member stated the log is saved on their computer and would log these incidents. We discussed the incident log must be completed after each injury scratch, bump, bruise, bite, etc. Rule reference: 10A NCAC 09 .0802 (g) (1-6)EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/I/incident_log_i.pdf?ver=2017-05-16-105723-723. Item #852 The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. We discussed that the program could use the Henderson County Schools incident report, but it must be revised to contain all the required information. If the school system does not want to revise the form, the incident report located on the Divisions website must be used. Rule Reference: 10A NCAC 09 .0802 (e) EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Item #1043 Substitute staff member present during today’s visit was not on file for review. We discussed that the substitute staff member must have a file on site for review. Rule reference: G.S. 110-91(9) Item #1757 Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. The qualifying letter was printed during the visit and placed in the staff member’s file. We discussed that if a substitute subs in the class, they will need to have a file and use the substitute checklist to ensure all the required documents is on file for review. I left a copy of the substitute file checklist for the staff to reference. Rule Reference: G.S. 110-90.2(b) Item #1952 Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. We discussed the importance of completing an incident report when an incident occurs while the information of what happened is on your mind. Rule Reference: 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/9/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the following: Forms- The importance of reviewing all forms used by the program to ensure that they meet all child care requirements. All approved forms are located on the Divisions website under the provider tab listed under provider documents for you to reference. Incident Reports and Incident Log- must be complete the day the incident occurs. This is for any type of injury red mark, scratch, bump, bruise, cut, etc. Staff records- discussed all required staff documents that must be contained on site. A copy of the staff file checklist are located on the Divisions website under the provider tab for you to reference. Screen Time- we reviewed the screen time rules and requirements during the visit. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (e) When screen time is provided on any electronic device with a visual display, it shall be: (1) offered as a free choice activity; (2) used to meet a developmental goal; (3) limited to a maximum of 30 minutes per day and no more than two and a half hours per week, per child; (4) documented on a cumulative log or activity plan, available for review by a representative of the Division; and (5) usage time periods may be extended for school assigned homework. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: 0924-234L Visit Date: 9/25/2024 Number Present: 6 Completed Date: 9/25/2024 Age: From 7 To 11 Total Minutes: 185 Time In: 10:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Rebecca Brewer, Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Rebecca Brewer, Teacher assisted me today. Michael Gates, Administrator, and Dena Rashkover, Lead Teacher were on-site in a meeting but was available to assist as needed. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 9/25/2024. The facility operates with a Five (5) Star Rated License issued on 4/6/2020. The Special Services/Restrictions first shift, school age only, meets enhanced space, meets reduced ratios. Developmental Day Certified, and playground does not meet NC child care safety standards. The complaint was received by the Division of Child Development and Early Education on 9/16/2024 and sent to me on 9/17/2024. There is a concern that incident reports are not prepared as required. When I arrived, I checked in at the front office and walked to the classroom. When I arrived in the classroom, three (3) staff members were present. The two (2) teacher assistants, and one (1) substitute. The lead teacher and administration were in a meeting. The children were engaged in free play with shape matching, soft animals, and two children were watching The Lion King for ten (10) minutes. At 10:38a, the movie was turned off and the children transitioned to the table for the Apple Volcano science experiment. At 10:45a, Mr. Gates the school principal arrived in the classroom, and I explained the reason for my visit. I stated that I needed to view the incident reports of file for this classroom. Ms. Rashkover was waiting in the hallway. Mr. Gates, Ms. Rashkover, and I walked to the office to review the incident reports. While reviewing the incident reports, we discussed that the incident report was missing multiple requirements for incident report. Mr. Gates stated that they would revise the incident report to ensure that the incident report includes all the required information. I also asked Ms. Rashkover if the incident log was completed for these incidents because in the past, she stated that she did not have any incidents, and the log was saved on her computer. Ms. Rashkover stated that she would complete the log for each of the incidents. Then I asked Mr. Gates if the school policies were located online and if there were any policies around incidents that occur. Mr. Gates stated that the policies are online, and he is not aware of a policy specifically for incidents. Mr. Gates did ask when incident reports should be completed, and I stated that incident reports should be completed the day the incident occurs. Mr. Gates then asked how to get parents to sign the day the incident occurs if most children ride the bus. I stated that you could make a copy of the original form to keep on-site and send the original form home to the parent to have them sign, date, and return the next day. Then what is done if the parent does not return the form? I stated to have the staff call the parents via phone to follow up on the status of the form and request that it be returned. After viewing the incident reports in the office, I returned to the classroom, the class was finishing up snack and preparing to transition outdoors for gross motor play. One (1) child was escalating, and one (1) staff member brought the child indoors to calm down. Once the child calmed down, the child returned to the group. While reviewing staff files, I observed the substitute file was not present on file. When I reviewed the ABCMS system, the staff did have a qualifying letter on completed. The qualifying letter was printed during the visit and placed in the substitutes file. Based on the information received with the report made, observations, review of incident reports and log, and staff interviews, the allegation regarding incident reports are not prepared as required is substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. .0802 (e) 853 Incident logs were not completed and maintained as required. Incident reports were not logged on the incident log after each incident. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Substitute staff member present during today’s visit was not on file for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1952 A copy of the incident report was not given to the parent. Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. .0802(e) Technical assistance was provided as follows: Item #853 Incident reports were not logged on the incident log after each incident. Staff member stated the log is saved on their computer and would log these incidents. We discussed the incident log must be completed after each injury scratch, bump, bruise, bite, etc. Rule reference: 10A NCAC 09 .0802 (g) (1-6)EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/I/incident_log_i.pdf?ver=2017-05-16-105723-723. Item #852 The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. We discussed that the program could use the Henderson County Schools incident report, but it must be revised to contain all the required information. If the school system does not want to revise the form, the incident report located on the Divisions website must be used. Rule Reference: 10A NCAC 09 .0802 (e) EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Item #1043 Substitute staff member present during today’s visit was not on file for review. We discussed that the substitute staff member must have a file on site for review. Rule reference: G.S. 110-91(9) Item #1757 Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. The qualifying letter was printed during the visit and placed in the staff member’s file. We discussed that if a substitute subs in the class, they will need to have a file and use the substitute checklist to ensure all the required documents is on file for review. I left a copy of the substitute file checklist for the staff to reference. Rule Reference: G.S. 110-90.2(b) Item #1952 Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. We discussed the importance of completing an incident report when an incident occurs while the information of what happened is on your mind. Rule Reference: 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/9/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the following: Forms- The importance of reviewing all forms used by the program to ensure that they meet all child care requirements. All approved forms are located on the Divisions website under the provider tab listed under provider documents for you to reference. Incident Reports and Incident Log- must be complete the day the incident occurs. This is for any type of injury red mark, scratch, bump, bruise, cut, etc. Staff records- discussed all required staff documents that must be contained on site. A copy of the staff file checklist are located on the Divisions website under the provider tab for you to reference. Screen Time- we reviewed the screen time rules and requirements during the visit. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (e) When screen time is provided on any electronic device with a visual display, it shall be: (1) offered as a free choice activity; (2) used to meet a developmental goal; (3) limited to a maximum of 30 minutes per day and no more than two and a half hours per week, per child; (4) documented on a cumulative log or activity plan, available for review by a representative of the Division; and (5) usage time periods may be extended for school assigned homework. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: 0924-234L Visit Date: 9/25/2024 Number Present: 6 Completed Date: 9/25/2024 Age: From 7 To 11 Total Minutes: 185 Time In: 10:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Rebecca Brewer, Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Rebecca Brewer, Teacher assisted me today. Michael Gates, Administrator, and Dena Rashkover, Lead Teacher were on-site in a meeting but was available to assist as needed. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 9/25/2024. The facility operates with a Five (5) Star Rated License issued on 4/6/2020. The Special Services/Restrictions first shift, school age only, meets enhanced space, meets reduced ratios. Developmental Day Certified, and playground does not meet NC child care safety standards. The complaint was received by the Division of Child Development and Early Education on 9/16/2024 and sent to me on 9/17/2024. There is a concern that incident reports are not prepared as required. When I arrived, I checked in at the front office and walked to the classroom. When I arrived in the classroom, three (3) staff members were present. The two (2) teacher assistants, and one (1) substitute. The lead teacher and administration were in a meeting. The children were engaged in free play with shape matching, soft animals, and two children were watching The Lion King for ten (10) minutes. At 10:38a, the movie was turned off and the children transitioned to the table for the Apple Volcano science experiment. At 10:45a, Mr. Gates the school principal arrived in the classroom, and I explained the reason for my visit. I stated that I needed to view the incident reports of file for this classroom. Ms. Rashkover was waiting in the hallway. Mr. Gates, Ms. Rashkover, and I walked to the office to review the incident reports. While reviewing the incident reports, we discussed that the incident report was missing multiple requirements for incident report. Mr. Gates stated that they would revise the incident report to ensure that the incident report includes all the required information. I also asked Ms. Rashkover if the incident log was completed for these incidents because in the past, she stated that she did not have any incidents, and the log was saved on her computer. Ms. Rashkover stated that she would complete the log for each of the incidents. Then I asked Mr. Gates if the school policies were located online and if there were any policies around incidents that occur. Mr. Gates stated that the policies are online, and he is not aware of a policy specifically for incidents. Mr. Gates did ask when incident reports should be completed, and I stated that incident reports should be completed the day the incident occurs. Mr. Gates then asked how to get parents to sign the day the incident occurs if most children ride the bus. I stated that you could make a copy of the original form to keep on-site and send the original form home to the parent to have them sign, date, and return the next day. Then what is done if the parent does not return the form? I stated to have the staff call the parents via phone to follow up on the status of the form and request that it be returned. After viewing the incident reports in the office, I returned to the classroom, the class was finishing up snack and preparing to transition outdoors for gross motor play. One (1) child was escalating, and one (1) staff member brought the child indoors to calm down. Once the child calmed down, the child returned to the group. While reviewing staff files, I observed the substitute file was not present on file. When I reviewed the ABCMS system, the staff did have a qualifying letter on completed. The qualifying letter was printed during the visit and placed in the substitutes file. Based on the information received with the report made, observations, review of incident reports and log, and staff interviews, the allegation regarding incident reports are not prepared as required is substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. .0802 (e) 853 Incident logs were not completed and maintained as required. Incident reports were not logged on the incident log after each incident. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Substitute staff member present during today’s visit was not on file for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1952 A copy of the incident report was not given to the parent. Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. .0802(e) Technical assistance was provided as follows: Item #853 Incident reports were not logged on the incident log after each incident. Staff member stated the log is saved on their computer and would log these incidents. We discussed the incident log must be completed after each injury scratch, bump, bruise, bite, etc. Rule reference: 10A NCAC 09 .0802 (g) (1-6)EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/I/incident_log_i.pdf?ver=2017-05-16-105723-723. Item #852 The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. We discussed that the program could use the Henderson County Schools incident report, but it must be revised to contain all the required information. If the school system does not want to revise the form, the incident report located on the Divisions website must be used. Rule Reference: 10A NCAC 09 .0802 (e) EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Item #1043 Substitute staff member present during today’s visit was not on file for review. We discussed that the substitute staff member must have a file on site for review. Rule reference: G.S. 110-91(9) Item #1757 Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. The qualifying letter was printed during the visit and placed in the staff member’s file. We discussed that if a substitute subs in the class, they will need to have a file and use the substitute checklist to ensure all the required documents is on file for review. I left a copy of the substitute file checklist for the staff to reference. Rule Reference: G.S. 110-90.2(b) Item #1952 Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. We discussed the importance of completing an incident report when an incident occurs while the information of what happened is on your mind. Rule Reference: 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/9/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the following: Forms- The importance of reviewing all forms used by the program to ensure that they meet all child care requirements. All approved forms are located on the Divisions website under the provider tab listed under provider documents for you to reference. Incident Reports and Incident Log- must be complete the day the incident occurs. This is for any type of injury red mark, scratch, bump, bruise, cut, etc. Staff records- discussed all required staff documents that must be contained on site. A copy of the staff file checklist are located on the Divisions website under the provider tab for you to reference. Screen Time- we reviewed the screen time rules and requirements during the visit. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (e) When screen time is provided on any electronic device with a visual display, it shall be: (1) offered as a free choice activity; (2) used to meet a developmental goal; (3) limited to a maximum of 30 minutes per day and no more than two and a half hours per week, per child; (4) documented on a cumulative log or activity plan, available for review by a representative of the Division; and (5) usage time periods may be extended for school assigned homework. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: 0924-234L Visit Date: 9/25/2024 Number Present: 6 Completed Date: 9/25/2024 Age: From 7 To 11 Total Minutes: 185 Time In: 10:25 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s visit is to investigate allegations of child care requirements. A computerized generated report of today’s visit was completed, reviewed with you, and signed by me, Karla Terry, Child Care Consultant and also signed by Rebecca Brewer, Teacher, during the visit. An electronic signed copy of the visit summary was left on-site with you. Rebecca Brewer, Teacher assisted me today. Michael Gates, Administrator, and Dena Rashkover, Lead Teacher were on-site in a meeting but was available to assist as needed. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent (94%) as of 9/25/2024. The facility operates with a Five (5) Star Rated License issued on 4/6/2020. The Special Services/Restrictions first shift, school age only, meets enhanced space, meets reduced ratios. Developmental Day Certified, and playground does not meet NC child care safety standards. The complaint was received by the Division of Child Development and Early Education on 9/16/2024 and sent to me on 9/17/2024. There is a concern that incident reports are not prepared as required. When I arrived, I checked in at the front office and walked to the classroom. When I arrived in the classroom, three (3) staff members were present. The two (2) teacher assistants, and one (1) substitute. The lead teacher and administration were in a meeting. The children were engaged in free play with shape matching, soft animals, and two children were watching The Lion King for ten (10) minutes. At 10:38a, the movie was turned off and the children transitioned to the table for the Apple Volcano science experiment. At 10:45a, Mr. Gates the school principal arrived in the classroom, and I explained the reason for my visit. I stated that I needed to view the incident reports of file for this classroom. Ms. Rashkover was waiting in the hallway. Mr. Gates, Ms. Rashkover, and I walked to the office to review the incident reports. While reviewing the incident reports, we discussed that the incident report was missing multiple requirements for incident report. Mr. Gates stated that they would revise the incident report to ensure that the incident report includes all the required information. I also asked Ms. Rashkover if the incident log was completed for these incidents because in the past, she stated that she did not have any incidents, and the log was saved on her computer. Ms. Rashkover stated that she would complete the log for each of the incidents. Then I asked Mr. Gates if the school policies were located online and if there were any policies around incidents that occur. Mr. Gates stated that the policies are online, and he is not aware of a policy specifically for incidents. Mr. Gates did ask when incident reports should be completed, and I stated that incident reports should be completed the day the incident occurs. Mr. Gates then asked how to get parents to sign the day the incident occurs if most children ride the bus. I stated that you could make a copy of the original form to keep on-site and send the original form home to the parent to have them sign, date, and return the next day. Then what is done if the parent does not return the form? I stated to have the staff call the parents via phone to follow up on the status of the form and request that it be returned. After viewing the incident reports in the office, I returned to the classroom, the class was finishing up snack and preparing to transition outdoors for gross motor play. One (1) child was escalating, and one (1) staff member brought the child indoors to calm down. Once the child calmed down, the child returned to the group. While reviewing staff files, I observed the substitute file was not present on file. When I reviewed the ABCMS system, the staff did have a qualifying letter on completed. The qualifying letter was printed during the visit and placed in the substitutes file. Based on the information received with the report made, observations, review of incident reports and log, and staff interviews, the allegation regarding incident reports are not prepared as required is substantiated. The following violations were documented during today’s visit: Violation Number Comment Rule 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. .0802 (e) 853 Incident logs were not completed and maintained as required. Incident reports were not logged on the incident log after each incident. .0802(g)(1-6) 1043 All staff records, except financial records, were not made available for review. Substitute staff member present during today’s visit was not on file for review. G.S. 110-91( 9) 1757 A valid qualification letter was not on file and available to review at the facility. Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. G.S. 110-90.2(b) & (d) & .2703(e) 1952 A copy of the incident report was not given to the parent. Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. .0802(e) Technical assistance was provided as follows: Item #853 Incident reports were not logged on the incident log after each incident. Staff member stated the log is saved on their computer and would log these incidents. We discussed the incident log must be completed after each injury scratch, bump, bruise, bite, etc. Rule reference: 10A NCAC 09 .0802 (g) (1-6)EMERGENCY MEDICAL CARE (g) An incident log shall be completed any time an incident report is completed. This log shall: (1) include the name of the child; (2) include the date of the incident; (3) include the date the incident report was submitted to the Division, if applicable; (4) include the name of the staff member who complete the incident report; (5) be cumulative and maintained in a separate file; and (6) be available for review by a representative of the Division. This log shall be completed on a form provided by the Division. A copy of the log may be found on the Division's website at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/I/incident_log_i.pdf?ver=2017-05-16-105723-723. Item #852 The ten (10) Henderson County Schools incident reports monitored during the visit, did not contain all the required information required information, was not signed and dated by the parents, and was not maintained in each child’s file. We discussed that the program could use the Henderson County Schools incident report, but it must be revised to contain all the required information. If the school system does not want to revise the form, the incident report located on the Divisions website must be used. Rule Reference: 10A NCAC 09 .0802 (e) EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Item #1043 Substitute staff member present during today’s visit was not on file for review. We discussed that the substitute staff member must have a file on site for review. Rule reference: G.S. 110-91(9) Item #1757 Substitute staff member J. Corn criminal background check qualifying letter was not on file for review. The qualifying letter was printed during the visit and placed in the staff member’s file. We discussed that if a substitute subs in the class, they will need to have a file and use the substitute checklist to ensure all the required documents is on file for review. I left a copy of the substitute file checklist for the staff to reference. Rule Reference: G.S. 110-90.2(b) Item #1952 Incident reports were not completed each time a child was injured. Incident reports were completed the day of the incident, and a parent sent home. One (1) staff member did confirm that one (1) incident happened on a Friday and the incident report was not completed and sent home until Monday. We discussed the importance of completing an incident report when an incident occurs while the information of what happened is on your mind. Rule Reference: 10A NCAC 09 .0802 EMERGENCY MEDICAL CARE (e) The child care provider shall complete an incident report each time a child is injured as a result of an incident occurring while the child is in care. This incident report shall include: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. This report shall be signed by the person completing it and by the parent, a copy given to the parent or the parent declining a copy and the report maintained in the child's file. A copy of the form may be found on the Division's website at http://ncchildcare.ncdhhs.gov/pdf_forms/DCDEE-0058.pdf. Achieving Compliance: The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 10/9/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive it by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt is within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation is provided as follows: We discussed the following: Forms- The importance of reviewing all forms used by the program to ensure that they meet all child care requirements. All approved forms are located on the Divisions website under the provider tab listed under provider documents for you to reference. Incident Reports and Incident Log- must be complete the day the incident occurs. This is for any type of injury red mark, scratch, bump, bruise, cut, etc. Staff records- discussed all required staff documents that must be contained on site. A copy of the staff file checklist are located on the Divisions website under the provider tab for you to reference. Screen Time- we reviewed the screen time rules and requirements during the visit. 10A NCAC 09 .2508 AGE APPROPRIATE ACTIVITIES (e) When screen time is provided on any electronic device with a visual display, it shall be: (1) offered as a free choice activity; (2) used to meet a developmental goal; (3) limited to a maximum of 30 minutes per day and no more than two and a half hours per week, per child; (4) documented on a cumulative log or activity plan, available for review by a representative of the Division; and (5) usage time periods may be extended for school assigned homework. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable to your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and can be a resource for you while you strive to provide a safe and healthy environment for the well being of young children. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2902 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 3/20/2024 Number Present: 7 Completed Date: 3/20/2024 Age: From 6 To 11 Total Minutes: 115 Time In: 10:05 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance during an annual compliance visit. Upon arrival, I checked in at the front office and walked down to the classroom. At the classroom, I was greeted by Dena Rashkover, Lead Teacher. Ms. Raskhover was available during the visit. The program operates with a Five (5) Star Rated License, issued 4/6/2020. The permit restrictions were in compliance including First shift (daytime care), school age only, meets enhanced space, meets reduced ratios; Developmental Day certified; Playground does not meet NC child care playground safety standards. The indoor and outdoor areas were monitored today, including supervision, staff/child ratios, permit restrictions, discipline, nutrition and routine caregiving activities. An annual compliance monitoring checklist for child care centers was used to note the requirements monitored and is attached to the computerized generated visit summary for your records. The last annual compliance visit was conducted on 3/28/2024. The last fire drill was practiced on 3/1/2024. The last shelter-in-place drill was practiced on 3/7/2024. The last fire inspection was approved on 2/15/2024. The last sanitation inspection was conducted on 2/9/2024 with six (6) demerits for a superior classification. The Emergency Medical Care plan was posted and current. The program follows the elementary schools’ School Risk Management Plan Currently, the program has no medications for the children enrolled. The center’s compliance history was reviewed with the operator. The program’s compliance history was ninety-one percent (91%) as of 3/20/2024. During the visit, I observed the group with six to eleven year old children engaged in one on one activities with the staff members. Staff were working on counting and numbers with the children. After one on one activities, the children transitioned to a group egg activity where the children used the paint brush to paint the plastic eggs, and then the class began to dye real eggs. When the group activity concluded, the children transitioned to prepare for snack. The children washed hands and transitioned to the table for snack. After snack, the children prepared to go outside. Once outside the children engaged in play with the bubbles, trikes, and sand. The children enrolled have a nutritional opt out form on file and bring their food from home. Transportation is provided by and maintained by Henderson County Public Schools. The developmental day requirements in section .2900 of the childcare rules were monitored for compliance. Children who receive developmental day services are currently cared for in space#1. Staff-child ratios and maximum group sizes required in Child Care Rule 10A NCAC 09 .2902(f) were verified in compliance. Lead teachers assigned to each of these spaces have NC Birth-through-Kindergarten licenses and both administrators have a Level III NCECAC with over three (3) years’ experience. The program operates eight (8) hours per day, Monday through Friday, ten (10) months per year. Children’s individual plans for care and developmentally appropriate activity plans are followed, and opportunities for inclusion with children who are typically developing are offered. I confirmed this facility provides the following five family involvement activities: (1) quarterly parent education sessions, (2) parent/teacher conferences twice a year; (3) daily notes of progress provided to parents; (4) opportunities for parent volunteers to assist with special classroom activities, field trips and other learning experiences for children; (5) and provides parents with referral information about other community programs and resources serving young children. Staff and children’s files were monitored during the visit. I monitored one (1) existing staff file was monitored. The staff and training worksheet were received prior to today's visit. I monitored one (1) children’s file and completed the Children’s Record form. I used the Child Care Center Item Number Listing (DCDEE-0357) as a basic monitoring tool to assess compliance with all applicable child care requirements pertinent to this facility. For specific rule references, refer to Chapter 110 General Statues Child Care Facilities, Chapter nine (9) Child Care Rule (10A NCAC 09) and Section 2800 Sanitation of Child Care Center (15A NCAC 18A) for additional information. Updated copies of these rules can be located on our website at https://ncchildcare.ncdhhs.gov/ The following violations were documented during today’s visit: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. 10A NCAC 09 .0601(a) Technical assistance was provided as follows: Item # 807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -Outside, active ant mounds were located on the paver walk way and wood pieces were located in the grass near the side of the building. I suggest conducting a daily outdoor check of the learning environment to ensure that the any hazards are removed or active ant mounds are treated. Corrective Action Plan: Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: • Facility name • Facility ID# • Date of visit • Violation item number • Statement of compliance I must receive your compliance statement by 4/3/2024. Email the compliance letter on signed letterhead or in the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Consultation: Today, we discussed the following: Resuming Rated License- We reviewed that you are in cohort 2. The prep year will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. I recommend ensuring that all staff verify that their WORKS account is up to date and has the most current education submitted. Staff will need to link the facility to their WORKS account and apply for the position they hold for a DPI program. Confidential file is needed to house the medical report, TB, and health questionnaire of each staff member. The file should be housed in a separate location from the main personnel file. Updated transportation policy for parents needs to be posted for the parents to see. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify a DCDEE representative may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. A computerized generated report of today’s visit was completed, reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher during the visit. An electronic signed copy of the visit summary was left on-site with you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0304 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2830 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: UPWARD ELEM SCH INTENSIVE INTERVENTION CLASSROOM Facility ID: 45000349 Consultant: KARLA TERRY Operation Type: Center Case Number: Visit Date: 10/2/2023 Number Present: 8 Completed Date: 10/2/2023 Age: From 6 To 10 Total Minutes: 90 Time In: 10:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Upon arrival, the purpose of today’s visit was reviewed with you, Dena Rashkover, Lead Teacher. A handwritten report of today’s visit was completed, due to connectivity. The report was reviewed with you, and signed by Karla Terry, Child Care Consultant and also signed by Dena Rashkover, Lead Teacher, during the visit. An electronic signed copy of the visit summary was electronically emailed to you. Your program currently operates with a Five (5) Star Rated License effective 4/6/2020. The permit restrictions were in compliance including first shift, school-age only, meets enhanced space, meets reduced ratios, Developmental Day Certified, Playground does not meet NC child care playground safety standards. Dena Rashkover, Lead Teacher, accompanied me today during the walk through and was available to assist with questions. The program’s annual compliance visit was conducted on 3/28/2023. The following items were monitored today: Supervision Staff / Child Ratio CPR / First Aid Special Training CBC Qualification Emergency Medical Care Plan Administration of Medication Storage of Hazardous Products Storage of Medication General Safety Discipline Adequate / Approved Space Program Records License Posted Permit Restrictions Upon arrival, I introduced myself to the lead teacher and teacher. I observed the group with six- to ten-year-old students engaged in free choice center play. The children engaged in play with blocks, plastic keys, and toy animals. A clean up warning was given to the children. When the timer sounded, the children began to clean to prepare to wash hands and transition to snack. After the children washed their hands, each child used their communication boards to let the staff know what they needed. Each child selected to eat. The children were given their snack brought from home and sat at the table. After snack, the children washed their hands and prepared to transition outside for gross motor play. All staff interactions were positive and nurturing. Supervision was adequate. The last fire drill was practiced on 9/28/2023. The last emergency drill, lockdown drill, was practiced on 8/17/2023. The last fire inspection was approved on 10/7/2022. The program’s most recent sanitation inspection was completed on 8/30/2023, with seven (7) demerits. The program follows the elementary school’s School Risk Management Plan. Transportation is provided and maintained by Henderson County Public Schools. Currently no medications are on-site for the children enrolled. All medications are administered at home. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, Special Training including Health and Safety Training and Criminal Background Checks. The following violation of child care requirements was observed today: Item 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. While outdoors, I observed active ant mounds on the sidewalk. 10A NCAC 09 .0601(a) Corrective Action Plan: All violations are required to be corrected immediately. However, if at any time you are unable to correct all violations within the specified time frame, please send a written statement regarding those violations that were corrected and include a specific plan for correction of the remaining violations. Please be aware that any written information submitted by you regarding correction of violations documented during today’s visit would be considered as legal documentation. Therefore, it is important that all information submitted be accurate and truthful. Please be aware that if it is determined that information submitted was inaccurate or willfully falsified, an Administrative Action, including Revocation of the facility’s license could be issued. The violations documented above must be corrected immediately. Send me a letter of compliance describing in detail specifically how each violation was corrected and how compliance will be maintained in the future. Include the following: Facility name Facility ID# Date of visit Violation item number Statement of compliance I must receive your compliance statement by 10/16/2023. Email the compliance letter on signed letterhead or on the email identifying your facility name, ID#, name and position to: karla.terry@ dhhs.nc.gov or you can mail to: Department of Health and Human Services Division of Child Development and Early Education Attn: Karla Terry PO Box 552 Ellenboro, NC 28040 Please call me at 828-200-9952, or email karla.terry@dhhs.nc.gov, if you need assistance. Please note: if mailing the letter of compliance, I must receive by the due date listed above. You will need to mail a compliance statement three to five days prior to the due date to ensure receipt within the designated timeline. Failure to correct the violations and send the written statement by the due date listed above may result in an unannounced follow-up visit being conducted. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. Falsification of any information may result in a revocation of your license. You must maintain at least 75% Compliance History for each 18-month period as required by G.S. 110-90(4) (c). Please note any violations cited today and during future visits will negatively impact your compliance history. Repeated violations or violations left unresolved may lead to an administrative action. Technical Assistance for Correction Plan: Item #807 A safe indoor and outdoor environment was not provided for the children. 10A NCAC 09 .0601 SAFE ENVIRONMENT (a) A safe indoor and outdoor environment shall be provided for the children in care in accordance with rules in this Section. -While outdoors, I observed active ant mounds on the sidewalk. Consultation: Today, we discussed the following: -We discussed that you are a part of Cohort 2 for rated license reassessments. The program’s year of preparation will begin 7/1/2024 and end 6/30/2025. The assessment year will begin 7/1/2025 and end 6/30/2026. We discussed that each staff member will need to update their WORKS account to reflect their most recently completed education. -Fire inspection is due to be completed by 10/7/2023. -Treat active ant mounds on the playground. If you have any questions or concerns regarding the Stabilization Grant, please contact Kaitlyn Marshall, Child Care Consultant, at 828-713-8192 or email kaitlyn.marshall@dhhs.nc.gov. If you elect to change and/or alter any previously approved spaces used by children as indicated on the approved indoor and outdoor floor plan, you will need to contact me within thirty (30) days prior to the change. Failure to notify me, may result in a violation of child care requirements. Child Care Rule 10A NCAC 09 .0304(a) states “Each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division.” As child care providers, you are a vital part in the prevention and intervention of child maltreatment! You may see potential indicators of maltreatment in the children under your care. Some children may even be more likely to disclose maltreatment to a child care provider than to a family member. It is required that all providers are aware of maltreatment indicators and to report any suspicions of maltreatment. Follow child care rules related to child maltreatment training: 10A NCAC 09 .1102(g) and 10A NCAC 09 .1703(a)(5) states the child care administrator, operator, and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Child Care Rule 10A NCAC 09 .2830 MAINTAINING THE STAR RATING (a)A representative of the Division may make announced or unannounced visits to facilities to assess on-going compliance with the requirements of a star rating after it has been issued. It is the center operator’s responsibility to make sure each staff person has registered for a WORKS account, submit an official transcript (if applicable) and apply for a position for evaluation. This should be completed immediately upon hiring or at the latest, by the end of the six-week orientation process. Failure to maintain the same education point level may result in a violation of the above rule reference and may result in a reduction of stars. Child Care Rule 10A NCAC 09 .2830 (c) If employment-related changes occur at a facility that result in the operator not complying with the standards in the Section for the star rating issued, the operator shall correct the noncompliance within 120 days. If the operator does not correct the noncompliance within 120 days, the operator shall notify the Division. It is your responsibility to understand the health and safety requirements in child care rule .1102. If the program is out of compliance in accordance with health and safety requirements, Child Care Development Block Grant (CCDBG), it may affect subsidy funding. Challenging behaviors helpline can be reached at 1-888-600-1685 Option 1. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/.It is your responsibility to understand the rules and laws that are applicable your program. All rules/laws cannot be verbally reviewed during any licensing visit. Please ask questions if you are having difficulty and would like additional technical assistance. I welcome your questions and want to be a resource for you. We appreciate all you are doing to serve the children and families of NC. If you have questions, please contact me at karla.terry@dhhs.nc.gov or 828-200-9952, or Bonnie Mathis, Licensing Supervisor, at bonnie.mathis@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times