Walsh Parkway Kindercare Learning Center

10A NCAC 09 .1103 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 110 Completed Date: 10/16/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 19, 2025. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. Shaniqua Covington, Assistant Director, greeted me upon my arrival, and was present while I monitored the indoor and outdoor areas. One-hundred-and-ten (110) children and seventeen (17) teachers were present. Children were observed participating in free-choice activities, art activities, and outdoor play activities. In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. In Space #7, the group was observed transitioning from the outdoor learning environment back into the classroom. The group sat in a carpeted area while a teacher read a book about alligators. The children and teachers did not wash their hands after outdoor play. The outdoor learning environment was observed for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of Lo Mein noodles, peas and carrots, chicken dumplings, mandarin oranges, and milk. Shirley Campbell-Bethea, Administrator, arrived at the facility at approximately 10:30am. Nine staff files were reviewed. Two staff members did not meet the required amount of annual on-going training hours, based on their education and experience. Sixteen children’s records were reviewed. Three children did not have health assessments on file. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on October 15, 2025. The most recent quarterly (lockdown) drill was completed on September 13, 2025. The most recent playground safety inspection was completed on October 10, 2025. The EPR Plan was most recently updated on March 19, 2025. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. When this was brought to the teachers' attention, they immediately corrected the bottle labels. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. The group from Space #7 did not wash their hands after outdoor play. This was corrected when the group washed their hands before lunch. 15A NCAC 18A .2803(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not meet their required number of annual on-going training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have health assessments on file. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA: Annual On-Going Training Requirements A violation was cited today for staff members not meeting the required annual on-going training hours, based on their experience and education. After the first year of employment, the administrator and staff who work with children shall complete on-going training activities as follows: • 4 Year Degree or Higher in Child Care Related Field – 5 Hours • 2 Year Degree in Child Care Related Field – 8 Hours • North Carolina Early Childhood Administration Credential – 8 Hours • North Carolina Early Childhood Credential – 10 Hours • 10 Years of Early Childhood Work Experience – 15 Hours • None of the Above – 20 Hours For more information about on-going training requirements, refer to child care rule 10A NCAC 09 .1103(a). Children’s Records A violation was cited today regarding children not having a health assessment on file. The requirement of a health report for each child reflecting completion of health assessments and immunizations is a valid way to ensure timely preventive care for children who might not otherwise receive it. This requirement encourages families to have a primary care provider (medical home) for each child, where timely and periodic health evaluations are done. I encouraged the administrator to use the child file checklist to keep track of when documents are due and when documents are going to expire. For more information about health assessment requirements, refer to NC General Statute 110-91(1). Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program did not have a copy of the publication. A printed copy was given to the administrator. The publication is also available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf. Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS110-91 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 110 Completed Date: 10/16/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 19, 2025. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. Shaniqua Covington, Assistant Director, greeted me upon my arrival, and was present while I monitored the indoor and outdoor areas. One-hundred-and-ten (110) children and seventeen (17) teachers were present. Children were observed participating in free-choice activities, art activities, and outdoor play activities. In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. In Space #7, the group was observed transitioning from the outdoor learning environment back into the classroom. The group sat in a carpeted area while a teacher read a book about alligators. The children and teachers did not wash their hands after outdoor play. The outdoor learning environment was observed for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of Lo Mein noodles, peas and carrots, chicken dumplings, mandarin oranges, and milk. Shirley Campbell-Bethea, Administrator, arrived at the facility at approximately 10:30am. Nine staff files were reviewed. Two staff members did not meet the required amount of annual on-going training hours, based on their education and experience. Sixteen children’s records were reviewed. Three children did not have health assessments on file. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on October 15, 2025. The most recent quarterly (lockdown) drill was completed on September 13, 2025. The most recent playground safety inspection was completed on October 10, 2025. The EPR Plan was most recently updated on March 19, 2025. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. When this was brought to the teachers' attention, they immediately corrected the bottle labels. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. The group from Space #7 did not wash their hands after outdoor play. This was corrected when the group washed their hands before lunch. 15A NCAC 18A .2803(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not meet their required number of annual on-going training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have health assessments on file. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA: Annual On-Going Training Requirements A violation was cited today for staff members not meeting the required annual on-going training hours, based on their experience and education. After the first year of employment, the administrator and staff who work with children shall complete on-going training activities as follows: • 4 Year Degree or Higher in Child Care Related Field – 5 Hours • 2 Year Degree in Child Care Related Field – 8 Hours • North Carolina Early Childhood Administration Credential – 8 Hours • North Carolina Early Childhood Credential – 10 Hours • 10 Years of Early Childhood Work Experience – 15 Hours • None of the Above – 20 Hours For more information about on-going training requirements, refer to child care rule 10A NCAC 09 .1103(a). Children’s Records A violation was cited today regarding children not having a health assessment on file. The requirement of a health report for each child reflecting completion of health assessments and immunizations is a valid way to ensure timely preventive care for children who might not otherwise receive it. This requirement encourages families to have a primary care provider (medical home) for each child, where timely and periodic health evaluations are done. I encouraged the administrator to use the child file checklist to keep track of when documents are due and when documents are going to expire. For more information about health assessment requirements, refer to NC General Statute 110-91(1). Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program did not have a copy of the publication. A printed copy was given to the administrator. The publication is also available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf. Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/16/2025 Number Present: 110 Completed Date: 10/16/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 19, 2025. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. Shaniqua Covington, Assistant Director, greeted me upon my arrival, and was present while I monitored the indoor and outdoor areas. One-hundred-and-ten (110) children and seventeen (17) teachers were present. Children were observed participating in free-choice activities, art activities, and outdoor play activities. In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. In Space #7, the group was observed transitioning from the outdoor learning environment back into the classroom. The group sat in a carpeted area while a teacher read a book about alligators. The children and teachers did not wash their hands after outdoor play. The outdoor learning environment was observed for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of Lo Mein noodles, peas and carrots, chicken dumplings, mandarin oranges, and milk. Shirley Campbell-Bethea, Administrator, arrived at the facility at approximately 10:30am. Nine staff files were reviewed. Two staff members did not meet the required amount of annual on-going training hours, based on their education and experience. Sixteen children’s records were reviewed. Three children did not have health assessments on file. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on October 15, 2025. The most recent quarterly (lockdown) drill was completed on September 13, 2025. The most recent playground safety inspection was completed on October 10, 2025. The EPR Plan was most recently updated on March 19, 2025. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, two unlabeled bottles were stored in the refrigerator. In Space #2, two bottles, not labeled with a date, were stored in the refrigerator. When this was brought to the teachers' attention, they immediately corrected the bottle labels. 15A NCAC 18A .2804(d) 608 Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. The group from Space #7 did not wash their hands after outdoor play. This was corrected when the group washed their hands before lunch. 15A NCAC 18A .2803(c) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Two staff members did not meet their required number of annual on-going training hours. .1103(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. Three children did not have health assessments on file. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA: Annual On-Going Training Requirements A violation was cited today for staff members not meeting the required annual on-going training hours, based on their experience and education. After the first year of employment, the administrator and staff who work with children shall complete on-going training activities as follows: • 4 Year Degree or Higher in Child Care Related Field – 5 Hours • 2 Year Degree in Child Care Related Field – 8 Hours • North Carolina Early Childhood Administration Credential – 8 Hours • North Carolina Early Childhood Credential – 10 Hours • 10 Years of Early Childhood Work Experience – 15 Hours • None of the Above – 20 Hours For more information about on-going training requirements, refer to child care rule 10A NCAC 09 .1103(a). Children’s Records A violation was cited today regarding children not having a health assessment on file. The requirement of a health report for each child reflecting completion of health assessments and immunizations is a valid way to ensure timely preventive care for children who might not otherwise receive it. This requirement encourages families to have a primary care provider (medical home) for each child, where timely and periodic health evaluations are done. I encouraged the administrator to use the child file checklist to keep track of when documents are due and when documents are going to expire. For more information about health assessment requirements, refer to NC General Statute 110-91(1). Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program did not have a copy of the publication. A printed copy was given to the administrator. The publication is also available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf. Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2506 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0925-048L Visit Date: 9/19/2025 Number Present: 98 Completed Date: 9/19/2025 Age: From 0 To 4 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today's visit was to investigate an incident that was self-reported by a child care operator, alleging violations of child care requirements. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shaniqua Covington, Legal Designee. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 19, 2025. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. There are allegations of violations of child care requirements, including, but not limited to: • Supervision I was greeted today by S. Covington, Legal Designee. Upon my arrival, ninety-eight (98) children and fifteen (15) teachers were present. Groups of children were observed participating in free-choice indoor and outdoor activities. Staff were observed actively supervising the children in each space. Routine care and handwashing practices were observed. Lunch consisted of beef patty, whole grain bun, roasted potato wedges, sliced apples, and milk. Three recently hired staff members’ files were reviewed, and all documentation was in compliance with applicable child care rules. The allegations were discussed with the legal designee. I interviewed the legal designee and one additional staff member. During separate interviews with the legal designee and additional staff member, it was confirmed that two school-aged children were left alone in the outdoor learning environment for approximately 2 to 3 minutes on August 27, 2025. The staff member who was involved in the allegations went to the outdoor learning environment with twenty children and returned with 16 children. Two children were picked up by their parents during outdoor play. The staff member who was involved in the allegations is no longer employed at the facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to supervision is substantiated. At the completion of the visit, the Visit Summary was reviewed with S. Covington. The following violation was observed: Violation Number Comment Rule 1424 School-aged children were not adequately supervised. During interviews with staff, it was confirmed that two school-aged children were left alone in the outdoor learning environment for an unspecified amount of time on August 27, 2025. During today's visit, I observed staff actively supervising children in each space. .2506(d)(1-3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. Technical Assistance: Supervision A violation was cited today for not providing adequate supervision of the school-aged children in care. All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. I encouraged the legal designee to have staff utilize the head count tracking sheet that is available on the DCDEE website. Staff can use the head count sheet to document head counts when moving from one space to another, to verify that all children are accounted for. Hard copies of the head count tracking sheet were given to the legal designee. The legal designee stated that their supervision policy will be reviewed with all staff during a mandatory staff meeting that is scheduled for September 25, 2025. For more information regarding supervision requirements of school-aged children, refer to child care rule 10A NCAC 09 .2506(d)(1-3). Reminders: DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0925-048L Visit Date: 9/19/2025 Number Present: 98 Completed Date: 9/19/2025 Age: From 0 To 4 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Self Report Announced/Unannounced: Unannounced The purpose of today's visit was to investigate an incident that was self-reported by a child care operator, alleging violations of child care requirements. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shaniqua Covington, Legal Designee. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 19, 2025. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. There are allegations of violations of child care requirements, including, but not limited to: • Supervision I was greeted today by S. Covington, Legal Designee. Upon my arrival, ninety-eight (98) children and fifteen (15) teachers were present. Groups of children were observed participating in free-choice indoor and outdoor activities. Staff were observed actively supervising the children in each space. Routine care and handwashing practices were observed. Lunch consisted of beef patty, whole grain bun, roasted potato wedges, sliced apples, and milk. Three recently hired staff members’ files were reviewed, and all documentation was in compliance with applicable child care rules. The allegations were discussed with the legal designee. I interviewed the legal designee and one additional staff member. During separate interviews with the legal designee and additional staff member, it was confirmed that two school-aged children were left alone in the outdoor learning environment for approximately 2 to 3 minutes on August 27, 2025. The staff member who was involved in the allegations went to the outdoor learning environment with twenty children and returned with 16 children. Two children were picked up by their parents during outdoor play. The staff member who was involved in the allegations is no longer employed at the facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to supervision is substantiated. At the completion of the visit, the Visit Summary was reviewed with S. Covington. The following violation was observed: Violation Number Comment Rule 1424 School-aged children were not adequately supervised. During interviews with staff, it was confirmed that two school-aged children were left alone in the outdoor learning environment for an unspecified amount of time on August 27, 2025. During today's visit, I observed staff actively supervising children in each space. .2506(d)(1-3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. Technical Assistance: Supervision A violation was cited today for not providing adequate supervision of the school-aged children in care. All children shall be adequately supervised. Adequate supervision means staff shall be with the group of children and able to hear or see each child in his or her care. I encouraged the legal designee to have staff utilize the head count tracking sheet that is available on the DCDEE website. Staff can use the head count sheet to document head counts when moving from one space to another, to verify that all children are accounted for. Hard copies of the head count tracking sheet were given to the legal designee. The legal designee stated that their supervision policy will be reviewed with all staff during a mandatory staff meeting that is scheduled for September 25, 2025. For more information regarding supervision requirements of school-aged children, refer to child care rule 10A NCAC 09 .2506(d)(1-3). Reminders: DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 121 Completed Date: 4/11/2025 Age: From 0 To 11 Total Minutes: 435 Time In: 09:30 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance visit was conducted on October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. S. Campbell-Bethea, Administrator, was present and accompanied me while observing the indoor and outdoor areas. One-hundred-and-twenty-one (121) children and sixteen (16) teachers were present. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed participating in tummy time activities and resting in individual cribs. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 39 degrees Fahrenheit and all bottles were correctly labeled. A diaper change was observed, and all diaper changing procedures were followed. In Space #2, children were observed participating in free-choice activities. Teachers were observed sitting in a carpeted area and singing songs with the children. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 40 degrees Fahrenheit and all bottles were correctly labeled. In Space #3, children were observed transitioning from free-choice activities to the indoor gross motor room. In the gross motor room, children had access to soft climbing structures, a soft balance beam, rockers, riding toys, and balls. One child was observed rolling and bouncing a ball back and forth to a teacher. Another teacher was observed comforting a child who was crying. The teacher picked up the child and said, “It’s okay, baby.” When children began pushing over trying to get in the rocker, the teacher said, “We have to take turns. Only four can fit at a time.” The teacher sang “Row, Row, Row Your Boat” as children rocked on the rocker. Children did not have access to any books. A mop bucket, containing a mop and prepared mop water, was stored in the bathroom. In Space #4, children were observed participating in free choice activities. A broom and dustpan were stored in the bathroom. In Space #5, children were observed participating in free choice activities. An art easel and a toy shopping cart were stored in the bathroom. Two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. Space #6 was used as an indoor gross motor room. The space was monitored for general health and safety requirements. In Space #7, children were observed participating in a giraffe art activity. The children used brown paint to create giraffe spots with their fingers. In Space #8, children were observed participating in free-choice activities. A toy shopping cart was stored in the bathroom. Eighteen (18) school-aged children arrived in Space #9 between 3:00 and 3:45pm. As children arrived, they put their belongings in individual cubbies, washed their hands, and were served graham crackers, applesauce, and water for snack. In Space #10, children were observed participating in an art activity. Tables were set up with crayons, colored pencils and individual coloring sheets of various animals. As the children colored, they had conversations with each other about their coloring sheets. One child said, “I’m going to color my dog brown.” Another child responded by saying, “I’m going to color mine red.” The teacher reviewed a previously taught concept, by saying, “Remember, children, wild animals have to find their own food, water, and shelter. Domesticated animals live in a house.” The teacher asked each child if the animal on their coloring sheet was a domesticated or wild animal. Routine care and handwashing practices were observed. Lunch consisted of cheese pizza on whole grain flatbread crust, green peas, sliced apricots, and milk. I monitored for the display of the Administrative Action which included the Cover Letter and the Corrective Action Plan. The Administrative Action was posted on the information board in the facility’s lobby area. Four recently hired staff member’s files were reviewed, and all documentation was in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space #3, children did not have access to any books. In Space #5, children had access to six books in the library area. The administrator found some books in a storage cabinet, and placed them in Spaces #3 and #5. The administrator also ordered some additional books. 10A NCAC 09 .0509(2) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #3, a mop bucket, containing a mop and mop water, was stored in the bathroom. In Space #4, a broom and dustpan were stored in the bathroom. In Space #5, an easel and a toy shopping cart were stored in the bathroom. In Space #8, a toy shopping cart was stored in the bathroom. When this was brought to the administrator's attention, she immediately removed all of the items from the bathrooms. 15A NCAC 18A .2818(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #5, two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, she removed the plastic bags and donuts from the classroom. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact your compliance history score. Facility Specific TA/Reminders: Activities and Materials A violation was cited today for an insufficient amount of books in Spaces #3 and #5. The materials and equipment indoors and outdoors shall be sufficient to provide a variety of play experiences that promote the children's emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development. The administrator stated that the children have been tearing apart the books, and the books had to be disposed of. The administrator stated that she recently completed a book order, and is expecting the books to arrive shortly. Infant/Toddler Age Group Observation I discussed the results of my observation of Space #3 with S. Campbell. When working with children, we teach them how to interact with others while also helping them understand how to manage themselves. Through the modeling of behavior and communication, children learn how to empathize as well as control their thoughts and actions. By imitating your actions and copying your words, infants and toddlers become more expressive. I encouraged S. Campbell to have teachers continue to provide an environment that is warm and predictable that will help to promote feelings of safety and security in children. Preschool Age Group Observation I discussed the results of my observation of Space #10 with S. Campbell. I encouraged the administrator to have teachers continue to connect activities and experiences with previously learned concepts. Children’s thinking skills can be promoted throughout the school day in many classroom activities including centers, whole group instruction, meal and snack time, as well as transition. It is important for teachers to intentionally think about finding opportunities to do this at different times during the day, and not just during a structured instructional activity. School Age Observation I discussed the results of my observation of Space #9 with S. Campbell. I encouraged S. Campbell to have staff clearly and consistently state what they expect from children, reminding them they are a part of a community with rules and expectations that guide each of them so all will benefit. I encouraged S. Campbell to have staff use a range of techniques to remind children of their expectations. For example, when it gets loud, they can say a chant that children will repeat, and children would know that it means to lower their voices. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated February 18, 2025. The administrator stated that she received the Administrative Action in the mail on February 25, 2025. During today’s visit, I observed the Administrative Action posted on the information board at the facility’s lobby entrance. We reviewed the progress of each stipulation in the Corrective Action Plan. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • Child Care Rule 10A NCAC 09 .0713(a-e), regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .1801(a)(1-5), regarding supervision Progress: During the Initial Administrative Action visit on March 03, 2025, all applicable child care rules were observed in compliance. During today’s visit, four violations were cited, regarding bathroom storage, general safety, and insufficient materials. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, administrator, shall contact Julanda Jett, Partnership for Children of Cumberland County, telephone number 910-867-9700, email jjett@ccpfc.org, to arrange for training that will address supervision of children. No children shall be in care during this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: S. Campbell-Bethea contacted Julanda Jett on February 26, 2025 to arrange for supervision training. On March 24, 2025, I received an email from the administrator containing attachments with a training agenda and training roster from a training event that took place on March 20, 2025. Thirteen (13) staff members, including the administrator, attended a training titled ‘Active Supervision & Discipline in Childcare Programs’ by the Partnership for Children of Cumberland County. 3. Within one (1) week after this Notice is received, Ms. Campbell-Bethea shall review and revise the facility’s staffing pattern and procedures for maintaining staff/child ratios, to describe, in detail, the steps the facility will take to ensure staff/child ratios are met during all operating hours. The policy and procedures shall include, but not be limited to, the following: • Steps to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Maintaining sufficient number of staff members and substitute providers • When staff members are tardy or absent • Procedures for documenting arrival and departure times, to be completed by facility staff when children arrive and depart from care each day • In the classroom, during arrival and departure times, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another location • Procedures for when a new staff member assumes responsibility of the children or when a child or children is/are moved to another group • Procedures that ensure children are appropriately grouped and adequately supervised throughout the day • Procedures for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Designation of an administrative staff member to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Frequent review of the procedures with staff members, and incorporation in the orientation of new staff members The written policy and procedures shall be submitted to Tiffany Reed, Child Care Consultant, PO Box 9939, Fayetteville, NC 28311, telephone number 910-605-2367, email Tiffany.L.reed@dhhs.nc.gov. Ms. Reed shall notify Ms. Campbell-Behea, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On March 04, 2025, I received an email from the administrator containing an attachment with the facility’s updated staffing pattern and staff/child ratio policies and procedures. I reviewed the policies and procedures on March 17, 2025. I sent the administrator an email asking for a staff schedule that reflects which staff are expected to be present throughout the day, including a list of substitute teachers that will be available when staff are tardy or call out of work. The administrator sent me a staff schedule on April 08, 2025. I approved the staff schedule, policy, and procedures on April 08, 2025, and notified the administrator via email and a phone call. During today’s visit, the policy and procedures were on file and the staff schedule was followed. 4. Within one (1) week after notification from the Division that Stipulation #2 and #3 have been met, Ms. Campbell-Bethea shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days after the meeting is completed, Ms. Campbell-Bethea shall submit a copy of the sign-in roster, and any handouts provided during the training to Ms. Reed. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator stated that a mandatory staff meeting has been scheduled for April 15, 2025 at 6:15PM. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 121 Completed Date: 4/11/2025 Age: From 0 To 11 Total Minutes: 435 Time In: 09:30 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance visit was conducted on October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. S. Campbell-Bethea, Administrator, was present and accompanied me while observing the indoor and outdoor areas. One-hundred-and-twenty-one (121) children and sixteen (16) teachers were present. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed participating in tummy time activities and resting in individual cribs. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 39 degrees Fahrenheit and all bottles were correctly labeled. A diaper change was observed, and all diaper changing procedures were followed. In Space #2, children were observed participating in free-choice activities. Teachers were observed sitting in a carpeted area and singing songs with the children. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 40 degrees Fahrenheit and all bottles were correctly labeled. In Space #3, children were observed transitioning from free-choice activities to the indoor gross motor room. In the gross motor room, children had access to soft climbing structures, a soft balance beam, rockers, riding toys, and balls. One child was observed rolling and bouncing a ball back and forth to a teacher. Another teacher was observed comforting a child who was crying. The teacher picked up the child and said, “It’s okay, baby.” When children began pushing over trying to get in the rocker, the teacher said, “We have to take turns. Only four can fit at a time.” The teacher sang “Row, Row, Row Your Boat” as children rocked on the rocker. Children did not have access to any books. A mop bucket, containing a mop and prepared mop water, was stored in the bathroom. In Space #4, children were observed participating in free choice activities. A broom and dustpan were stored in the bathroom. In Space #5, children were observed participating in free choice activities. An art easel and a toy shopping cart were stored in the bathroom. Two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. Space #6 was used as an indoor gross motor room. The space was monitored for general health and safety requirements. In Space #7, children were observed participating in a giraffe art activity. The children used brown paint to create giraffe spots with their fingers. In Space #8, children were observed participating in free-choice activities. A toy shopping cart was stored in the bathroom. Eighteen (18) school-aged children arrived in Space #9 between 3:00 and 3:45pm. As children arrived, they put their belongings in individual cubbies, washed their hands, and were served graham crackers, applesauce, and water for snack. In Space #10, children were observed participating in an art activity. Tables were set up with crayons, colored pencils and individual coloring sheets of various animals. As the children colored, they had conversations with each other about their coloring sheets. One child said, “I’m going to color my dog brown.” Another child responded by saying, “I’m going to color mine red.” The teacher reviewed a previously taught concept, by saying, “Remember, children, wild animals have to find their own food, water, and shelter. Domesticated animals live in a house.” The teacher asked each child if the animal on their coloring sheet was a domesticated or wild animal. Routine care and handwashing practices were observed. Lunch consisted of cheese pizza on whole grain flatbread crust, green peas, sliced apricots, and milk. I monitored for the display of the Administrative Action which included the Cover Letter and the Corrective Action Plan. The Administrative Action was posted on the information board in the facility’s lobby area. Four recently hired staff member’s files were reviewed, and all documentation was in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space #3, children did not have access to any books. In Space #5, children had access to six books in the library area. The administrator found some books in a storage cabinet, and placed them in Spaces #3 and #5. The administrator also ordered some additional books. 10A NCAC 09 .0509(2) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #3, a mop bucket, containing a mop and mop water, was stored in the bathroom. In Space #4, a broom and dustpan were stored in the bathroom. In Space #5, an easel and a toy shopping cart were stored in the bathroom. In Space #8, a toy shopping cart was stored in the bathroom. When this was brought to the administrator's attention, she immediately removed all of the items from the bathrooms. 15A NCAC 18A .2818(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #5, two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, she removed the plastic bags and donuts from the classroom. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact your compliance history score. Facility Specific TA/Reminders: Activities and Materials A violation was cited today for an insufficient amount of books in Spaces #3 and #5. The materials and equipment indoors and outdoors shall be sufficient to provide a variety of play experiences that promote the children's emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development. The administrator stated that the children have been tearing apart the books, and the books had to be disposed of. The administrator stated that she recently completed a book order, and is expecting the books to arrive shortly. Infant/Toddler Age Group Observation I discussed the results of my observation of Space #3 with S. Campbell. When working with children, we teach them how to interact with others while also helping them understand how to manage themselves. Through the modeling of behavior and communication, children learn how to empathize as well as control their thoughts and actions. By imitating your actions and copying your words, infants and toddlers become more expressive. I encouraged S. Campbell to have teachers continue to provide an environment that is warm and predictable that will help to promote feelings of safety and security in children. Preschool Age Group Observation I discussed the results of my observation of Space #10 with S. Campbell. I encouraged the administrator to have teachers continue to connect activities and experiences with previously learned concepts. Children’s thinking skills can be promoted throughout the school day in many classroom activities including centers, whole group instruction, meal and snack time, as well as transition. It is important for teachers to intentionally think about finding opportunities to do this at different times during the day, and not just during a structured instructional activity. School Age Observation I discussed the results of my observation of Space #9 with S. Campbell. I encouraged S. Campbell to have staff clearly and consistently state what they expect from children, reminding them they are a part of a community with rules and expectations that guide each of them so all will benefit. I encouraged S. Campbell to have staff use a range of techniques to remind children of their expectations. For example, when it gets loud, they can say a chant that children will repeat, and children would know that it means to lower their voices. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated February 18, 2025. The administrator stated that she received the Administrative Action in the mail on February 25, 2025. During today’s visit, I observed the Administrative Action posted on the information board at the facility’s lobby entrance. We reviewed the progress of each stipulation in the Corrective Action Plan. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • Child Care Rule 10A NCAC 09 .0713(a-e), regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .1801(a)(1-5), regarding supervision Progress: During the Initial Administrative Action visit on March 03, 2025, all applicable child care rules were observed in compliance. During today’s visit, four violations were cited, regarding bathroom storage, general safety, and insufficient materials. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, administrator, shall contact Julanda Jett, Partnership for Children of Cumberland County, telephone number 910-867-9700, email jjett@ccpfc.org, to arrange for training that will address supervision of children. No children shall be in care during this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: S. Campbell-Bethea contacted Julanda Jett on February 26, 2025 to arrange for supervision training. On March 24, 2025, I received an email from the administrator containing attachments with a training agenda and training roster from a training event that took place on March 20, 2025. Thirteen (13) staff members, including the administrator, attended a training titled ‘Active Supervision & Discipline in Childcare Programs’ by the Partnership for Children of Cumberland County. 3. Within one (1) week after this Notice is received, Ms. Campbell-Bethea shall review and revise the facility’s staffing pattern and procedures for maintaining staff/child ratios, to describe, in detail, the steps the facility will take to ensure staff/child ratios are met during all operating hours. The policy and procedures shall include, but not be limited to, the following: • Steps to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Maintaining sufficient number of staff members and substitute providers • When staff members are tardy or absent • Procedures for documenting arrival and departure times, to be completed by facility staff when children arrive and depart from care each day • In the classroom, during arrival and departure times, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another location • Procedures for when a new staff member assumes responsibility of the children or when a child or children is/are moved to another group • Procedures that ensure children are appropriately grouped and adequately supervised throughout the day • Procedures for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Designation of an administrative staff member to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Frequent review of the procedures with staff members, and incorporation in the orientation of new staff members The written policy and procedures shall be submitted to Tiffany Reed, Child Care Consultant, PO Box 9939, Fayetteville, NC 28311, telephone number 910-605-2367, email Tiffany.L.reed@dhhs.nc.gov. Ms. Reed shall notify Ms. Campbell-Behea, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On March 04, 2025, I received an email from the administrator containing an attachment with the facility’s updated staffing pattern and staff/child ratio policies and procedures. I reviewed the policies and procedures on March 17, 2025. I sent the administrator an email asking for a staff schedule that reflects which staff are expected to be present throughout the day, including a list of substitute teachers that will be available when staff are tardy or call out of work. The administrator sent me a staff schedule on April 08, 2025. I approved the staff schedule, policy, and procedures on April 08, 2025, and notified the administrator via email and a phone call. During today’s visit, the policy and procedures were on file and the staff schedule was followed. 4. Within one (1) week after notification from the Division that Stipulation #2 and #3 have been met, Ms. Campbell-Bethea shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days after the meeting is completed, Ms. Campbell-Bethea shall submit a copy of the sign-in roster, and any handouts provided during the training to Ms. Reed. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator stated that a mandatory staff meeting has been scheduled for April 15, 2025 at 6:15PM. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 121 Completed Date: 4/11/2025 Age: From 0 To 11 Total Minutes: 435 Time In: 09:30 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance visit was conducted on October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. S. Campbell-Bethea, Administrator, was present and accompanied me while observing the indoor and outdoor areas. One-hundred-and-twenty-one (121) children and sixteen (16) teachers were present. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed participating in tummy time activities and resting in individual cribs. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 39 degrees Fahrenheit and all bottles were correctly labeled. A diaper change was observed, and all diaper changing procedures were followed. In Space #2, children were observed participating in free-choice activities. Teachers were observed sitting in a carpeted area and singing songs with the children. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 40 degrees Fahrenheit and all bottles were correctly labeled. In Space #3, children were observed transitioning from free-choice activities to the indoor gross motor room. In the gross motor room, children had access to soft climbing structures, a soft balance beam, rockers, riding toys, and balls. One child was observed rolling and bouncing a ball back and forth to a teacher. Another teacher was observed comforting a child who was crying. The teacher picked up the child and said, “It’s okay, baby.” When children began pushing over trying to get in the rocker, the teacher said, “We have to take turns. Only four can fit at a time.” The teacher sang “Row, Row, Row Your Boat” as children rocked on the rocker. Children did not have access to any books. A mop bucket, containing a mop and prepared mop water, was stored in the bathroom. In Space #4, children were observed participating in free choice activities. A broom and dustpan were stored in the bathroom. In Space #5, children were observed participating in free choice activities. An art easel and a toy shopping cart were stored in the bathroom. Two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. Space #6 was used as an indoor gross motor room. The space was monitored for general health and safety requirements. In Space #7, children were observed participating in a giraffe art activity. The children used brown paint to create giraffe spots with their fingers. In Space #8, children were observed participating in free-choice activities. A toy shopping cart was stored in the bathroom. Eighteen (18) school-aged children arrived in Space #9 between 3:00 and 3:45pm. As children arrived, they put their belongings in individual cubbies, washed their hands, and were served graham crackers, applesauce, and water for snack. In Space #10, children were observed participating in an art activity. Tables were set up with crayons, colored pencils and individual coloring sheets of various animals. As the children colored, they had conversations with each other about their coloring sheets. One child said, “I’m going to color my dog brown.” Another child responded by saying, “I’m going to color mine red.” The teacher reviewed a previously taught concept, by saying, “Remember, children, wild animals have to find their own food, water, and shelter. Domesticated animals live in a house.” The teacher asked each child if the animal on their coloring sheet was a domesticated or wild animal. Routine care and handwashing practices were observed. Lunch consisted of cheese pizza on whole grain flatbread crust, green peas, sliced apricots, and milk. I monitored for the display of the Administrative Action which included the Cover Letter and the Corrective Action Plan. The Administrative Action was posted on the information board in the facility’s lobby area. Four recently hired staff member’s files were reviewed, and all documentation was in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space #3, children did not have access to any books. In Space #5, children had access to six books in the library area. The administrator found some books in a storage cabinet, and placed them in Spaces #3 and #5. The administrator also ordered some additional books. 10A NCAC 09 .0509(2) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #3, a mop bucket, containing a mop and mop water, was stored in the bathroom. In Space #4, a broom and dustpan were stored in the bathroom. In Space #5, an easel and a toy shopping cart were stored in the bathroom. In Space #8, a toy shopping cart was stored in the bathroom. When this was brought to the administrator's attention, she immediately removed all of the items from the bathrooms. 15A NCAC 18A .2818(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #5, two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, she removed the plastic bags and donuts from the classroom. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact your compliance history score. Facility Specific TA/Reminders: Activities and Materials A violation was cited today for an insufficient amount of books in Spaces #3 and #5. The materials and equipment indoors and outdoors shall be sufficient to provide a variety of play experiences that promote the children's emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development. The administrator stated that the children have been tearing apart the books, and the books had to be disposed of. The administrator stated that she recently completed a book order, and is expecting the books to arrive shortly. Infant/Toddler Age Group Observation I discussed the results of my observation of Space #3 with S. Campbell. When working with children, we teach them how to interact with others while also helping them understand how to manage themselves. Through the modeling of behavior and communication, children learn how to empathize as well as control their thoughts and actions. By imitating your actions and copying your words, infants and toddlers become more expressive. I encouraged S. Campbell to have teachers continue to provide an environment that is warm and predictable that will help to promote feelings of safety and security in children. Preschool Age Group Observation I discussed the results of my observation of Space #10 with S. Campbell. I encouraged the administrator to have teachers continue to connect activities and experiences with previously learned concepts. Children’s thinking skills can be promoted throughout the school day in many classroom activities including centers, whole group instruction, meal and snack time, as well as transition. It is important for teachers to intentionally think about finding opportunities to do this at different times during the day, and not just during a structured instructional activity. School Age Observation I discussed the results of my observation of Space #9 with S. Campbell. I encouraged S. Campbell to have staff clearly and consistently state what they expect from children, reminding them they are a part of a community with rules and expectations that guide each of them so all will benefit. I encouraged S. Campbell to have staff use a range of techniques to remind children of their expectations. For example, when it gets loud, they can say a chant that children will repeat, and children would know that it means to lower their voices. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated February 18, 2025. The administrator stated that she received the Administrative Action in the mail on February 25, 2025. During today’s visit, I observed the Administrative Action posted on the information board at the facility’s lobby entrance. We reviewed the progress of each stipulation in the Corrective Action Plan. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • Child Care Rule 10A NCAC 09 .0713(a-e), regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .1801(a)(1-5), regarding supervision Progress: During the Initial Administrative Action visit on March 03, 2025, all applicable child care rules were observed in compliance. During today’s visit, four violations were cited, regarding bathroom storage, general safety, and insufficient materials. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, administrator, shall contact Julanda Jett, Partnership for Children of Cumberland County, telephone number 910-867-9700, email jjett@ccpfc.org, to arrange for training that will address supervision of children. No children shall be in care during this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: S. Campbell-Bethea contacted Julanda Jett on February 26, 2025 to arrange for supervision training. On March 24, 2025, I received an email from the administrator containing attachments with a training agenda and training roster from a training event that took place on March 20, 2025. Thirteen (13) staff members, including the administrator, attended a training titled ‘Active Supervision & Discipline in Childcare Programs’ by the Partnership for Children of Cumberland County. 3. Within one (1) week after this Notice is received, Ms. Campbell-Bethea shall review and revise the facility’s staffing pattern and procedures for maintaining staff/child ratios, to describe, in detail, the steps the facility will take to ensure staff/child ratios are met during all operating hours. The policy and procedures shall include, but not be limited to, the following: • Steps to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Maintaining sufficient number of staff members and substitute providers • When staff members are tardy or absent • Procedures for documenting arrival and departure times, to be completed by facility staff when children arrive and depart from care each day • In the classroom, during arrival and departure times, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another location • Procedures for when a new staff member assumes responsibility of the children or when a child or children is/are moved to another group • Procedures that ensure children are appropriately grouped and adequately supervised throughout the day • Procedures for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Designation of an administrative staff member to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Frequent review of the procedures with staff members, and incorporation in the orientation of new staff members The written policy and procedures shall be submitted to Tiffany Reed, Child Care Consultant, PO Box 9939, Fayetteville, NC 28311, telephone number 910-605-2367, email Tiffany.L.reed@dhhs.nc.gov. Ms. Reed shall notify Ms. Campbell-Behea, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On March 04, 2025, I received an email from the administrator containing an attachment with the facility’s updated staffing pattern and staff/child ratio policies and procedures. I reviewed the policies and procedures on March 17, 2025. I sent the administrator an email asking for a staff schedule that reflects which staff are expected to be present throughout the day, including a list of substitute teachers that will be available when staff are tardy or call out of work. The administrator sent me a staff schedule on April 08, 2025. I approved the staff schedule, policy, and procedures on April 08, 2025, and notified the administrator via email and a phone call. During today’s visit, the policy and procedures were on file and the staff schedule was followed. 4. Within one (1) week after notification from the Division that Stipulation #2 and #3 have been met, Ms. Campbell-Bethea shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days after the meeting is completed, Ms. Campbell-Bethea shall submit a copy of the sign-in roster, and any handouts provided during the training to Ms. Reed. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator stated that a mandatory staff meeting has been scheduled for April 15, 2025 at 6:15PM. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 4/11/2025 Number Present: 121 Completed Date: 4/11/2025 Age: From 0 To 11 Total Minutes: 435 Time In: 09:30 AM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance visit was conducted on October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 03, 2025. S. Campbell-Bethea, Administrator, was present and accompanied me while observing the indoor and outdoor areas. One-hundred-and-twenty-one (121) children and sixteen (16) teachers were present. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed participating in tummy time activities and resting in individual cribs. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 39 degrees Fahrenheit and all bottles were correctly labeled. A diaper change was observed, and all diaper changing procedures were followed. In Space #2, children were observed participating in free-choice activities. Teachers were observed sitting in a carpeted area and singing songs with the children. Documentation of visual sleep checks and infant feeding plans were available for review. The refrigerator was observed at 40 degrees Fahrenheit and all bottles were correctly labeled. In Space #3, children were observed transitioning from free-choice activities to the indoor gross motor room. In the gross motor room, children had access to soft climbing structures, a soft balance beam, rockers, riding toys, and balls. One child was observed rolling and bouncing a ball back and forth to a teacher. Another teacher was observed comforting a child who was crying. The teacher picked up the child and said, “It’s okay, baby.” When children began pushing over trying to get in the rocker, the teacher said, “We have to take turns. Only four can fit at a time.” The teacher sang “Row, Row, Row Your Boat” as children rocked on the rocker. Children did not have access to any books. A mop bucket, containing a mop and prepared mop water, was stored in the bathroom. In Space #4, children were observed participating in free choice activities. A broom and dustpan were stored in the bathroom. In Space #5, children were observed participating in free choice activities. An art easel and a toy shopping cart were stored in the bathroom. Two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. Space #6 was used as an indoor gross motor room. The space was monitored for general health and safety requirements. In Space #7, children were observed participating in a giraffe art activity. The children used brown paint to create giraffe spots with their fingers. In Space #8, children were observed participating in free-choice activities. A toy shopping cart was stored in the bathroom. Eighteen (18) school-aged children arrived in Space #9 between 3:00 and 3:45pm. As children arrived, they put their belongings in individual cubbies, washed their hands, and were served graham crackers, applesauce, and water for snack. In Space #10, children were observed participating in an art activity. Tables were set up with crayons, colored pencils and individual coloring sheets of various animals. As the children colored, they had conversations with each other about their coloring sheets. One child said, “I’m going to color my dog brown.” Another child responded by saying, “I’m going to color mine red.” The teacher reviewed a previously taught concept, by saying, “Remember, children, wild animals have to find their own food, water, and shelter. Domesticated animals live in a house.” The teacher asked each child if the animal on their coloring sheet was a domesticated or wild animal. Routine care and handwashing practices were observed. Lunch consisted of cheese pizza on whole grain flatbread crust, green peas, sliced apricots, and milk. I monitored for the display of the Administrative Action which included the Cover Letter and the Corrective Action Plan. The Administrative Action was posted on the information board in the facility’s lobby area. Four recently hired staff member’s files were reviewed, and all documentation was in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. In Space #3, children did not have access to any books. In Space #5, children had access to six books in the library area. The administrator found some books in a storage cabinet, and placed them in Spaces #3 and #5. The administrator also ordered some additional books. 10A NCAC 09 .0509(2) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #3, a mop bucket, containing a mop and mop water, was stored in the bathroom. In Space #4, a broom and dustpan were stored in the bathroom. In Space #5, an easel and a toy shopping cart were stored in the bathroom. In Space #8, a toy shopping cart was stored in the bathroom. When this was brought to the administrator's attention, she immediately removed all of the items from the bathrooms. 15A NCAC 18A .2818(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #5, two large plastic bags, containing boxes of donuts, were stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, she removed the plastic bags and donuts from the classroom. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact your compliance history score. Facility Specific TA/Reminders: Activities and Materials A violation was cited today for an insufficient amount of books in Spaces #3 and #5. The materials and equipment indoors and outdoors shall be sufficient to provide a variety of play experiences that promote the children's emotional and social development, health and physical development, approaches to play and learning, language development, and communication and cognitive development. The administrator stated that the children have been tearing apart the books, and the books had to be disposed of. The administrator stated that she recently completed a book order, and is expecting the books to arrive shortly. Infant/Toddler Age Group Observation I discussed the results of my observation of Space #3 with S. Campbell. When working with children, we teach them how to interact with others while also helping them understand how to manage themselves. Through the modeling of behavior and communication, children learn how to empathize as well as control their thoughts and actions. By imitating your actions and copying your words, infants and toddlers become more expressive. I encouraged S. Campbell to have teachers continue to provide an environment that is warm and predictable that will help to promote feelings of safety and security in children. Preschool Age Group Observation I discussed the results of my observation of Space #10 with S. Campbell. I encouraged the administrator to have teachers continue to connect activities and experiences with previously learned concepts. Children’s thinking skills can be promoted throughout the school day in many classroom activities including centers, whole group instruction, meal and snack time, as well as transition. It is important for teachers to intentionally think about finding opportunities to do this at different times during the day, and not just during a structured instructional activity. School Age Observation I discussed the results of my observation of Space #9 with S. Campbell. I encouraged S. Campbell to have staff clearly and consistently state what they expect from children, reminding them they are a part of a community with rules and expectations that guide each of them so all will benefit. I encouraged S. Campbell to have staff use a range of techniques to remind children of their expectations. For example, when it gets loud, they can say a chant that children will repeat, and children would know that it means to lower their voices. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated February 18, 2025. The administrator stated that she received the Administrative Action in the mail on February 25, 2025. During today’s visit, I observed the Administrative Action posted on the information board at the facility’s lobby entrance. We reviewed the progress of each stipulation in the Corrective Action Plan. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • Child Care Rule 10A NCAC 09 .0713(a-e), regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .1801(a)(1-5), regarding supervision Progress: During the Initial Administrative Action visit on March 03, 2025, all applicable child care rules were observed in compliance. During today’s visit, four violations were cited, regarding bathroom storage, general safety, and insufficient materials. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, administrator, shall contact Julanda Jett, Partnership for Children of Cumberland County, telephone number 910-867-9700, email jjett@ccpfc.org, to arrange for training that will address supervision of children. No children shall be in care during this training. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training shall be maintained in the facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: S. Campbell-Bethea contacted Julanda Jett on February 26, 2025 to arrange for supervision training. On March 24, 2025, I received an email from the administrator containing attachments with a training agenda and training roster from a training event that took place on March 20, 2025. Thirteen (13) staff members, including the administrator, attended a training titled ‘Active Supervision & Discipline in Childcare Programs’ by the Partnership for Children of Cumberland County. 3. Within one (1) week after this Notice is received, Ms. Campbell-Bethea shall review and revise the facility’s staffing pattern and procedures for maintaining staff/child ratios, to describe, in detail, the steps the facility will take to ensure staff/child ratios are met during all operating hours. The policy and procedures shall include, but not be limited to, the following: • Steps to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Maintaining sufficient number of staff members and substitute providers • When staff members are tardy or absent • Procedures for documenting arrival and departure times, to be completed by facility staff when children arrive and depart from care each day • In the classroom, during arrival and departure times, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another location • Procedures for when a new staff member assumes responsibility of the children or when a child or children is/are moved to another group • Procedures that ensure children are appropriately grouped and adequately supervised throughout the day • Procedures for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Designation of an administrative staff member to evaluate the arrival and departure times of children and staffing patterns throughout the day to determine the most appropriate staff schedule and to make necessary adjustments as needed • Frequent review of the procedures with staff members, and incorporation in the orientation of new staff members The written policy and procedures shall be submitted to Tiffany Reed, Child Care Consultant, PO Box 9939, Fayetteville, NC 28311, telephone number 910-605-2367, email Tiffany.L.reed@dhhs.nc.gov. Ms. Reed shall notify Ms. Campbell-Behea, orally and in writing, as to whether the written policy and procedures meet the requirements of this stipulation or if modifications are needed. Once notification of stipulation being met is received, the policy and procedures shall be immediately implemented and incorporated into operating procedures. A copy of the policy and procedures shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On March 04, 2025, I received an email from the administrator containing an attachment with the facility’s updated staffing pattern and staff/child ratio policies and procedures. I reviewed the policies and procedures on March 17, 2025. I sent the administrator an email asking for a staff schedule that reflects which staff are expected to be present throughout the day, including a list of substitute teachers that will be available when staff are tardy or call out of work. The administrator sent me a staff schedule on April 08, 2025. I approved the staff schedule, policy, and procedures on April 08, 2025, and notified the administrator via email and a phone call. During today’s visit, the policy and procedures were on file and the staff schedule was followed. 4. Within one (1) week after notification from the Division that Stipulation #2 and #3 have been met, Ms. Campbell-Bethea shall conduct a staff meeting with all staff members to discuss the staff/child ratio policy and procedures. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days after the meeting is completed, Ms. Campbell-Bethea shall submit a copy of the sign-in roster, and any handouts provided during the training to Ms. Reed. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator stated that a mandatory staff meeting has been scheduled for April 15, 2025 at 6:15PM. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 . 0713 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0125-153L Visit Date: 1/21/2025 Number Present: 73 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 07:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Allegations are as follows: There are concerns that staff/child ratios are not being followed. There are concerns that children are being cared for in an unsafe environment. I was greeted today by the center cook. Upon my arrival, seventy-three (73) children and nine (9) teachers were present. As I was putting on shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. After I returned the infant to a teacher in Space #1, I observed eight(8) infants with two teachers. Space #2 was not open yet, but it was monitored for general health and safety requirements. In Space #3, sixteen (16) one-year-old children were observed with two teachers. Spaces #4 and #5 were not open yet, but they were monitored for health and safety requirements. No children were observed in Space #6, which is used as the indoor gross motor play room. In Space #7, twenty-five (25) children, between the ages of three and four, were observed with two teachers. In Space #8, ten (10) two-year-old children were observed with one teacher. Space #9 was not open yet, but it was monitored for general health and safety requirements. In Space #10, fourteen (14) children, between the ages of four and five, were observed with one teacher and the assistant director. Shirley Campbell-Bethea, Administrator, arrived at the facility at 9:30am, after I completed my walkthrough. Routine care and handwashing practices were observed. Breakfast consisted of Cheerios, sliced strawberries, and milk. Five recently hired staff members’ files were reviewed, and all documentation was in compliance with applicable child care rules. The allegations were discussed with the administrator. I interviewed the administrator, the assistant director, and two additional teachers. The administrator stated that she was unaware of any staff/child ratio issues. She also stated that no staff or parents have come to her with any concerns regarding the odor of marijuana. The assistant director and teachers all stated that there have been problems with staffing in the morning, particularly between the hours of 7:00am – 8:30am. They stated that there have been several instances of classrooms being left out of ratio, due to staff calling out and not showing up for work on time. They also confirmed that there was a concern regarding a staff member coming to work smelling like marijuana. They stated that the staff member seemed coherent, but had a strong odor of marijuana. The assistant director stated that she addressed the staff member and gave her a verbal warning. There haven’t been any issues since the verbal warning. During the visit, I did not observe the odor of tobacco smoke or marijuana on the premises. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratios not being followed is substantiated. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to children being cared for in an unsafe environment is substantiated. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #3, sixteen (16) one-year-old children were observed in the classroom with two teachers. When an additional teacher arrived at 8:10am, five children were moved to Space #4. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While I put on a pair of shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. I picked the infant up and returned the child to one of the teachers in Space #1. Both teachers were unaware that the infant left the room. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Staff/Child Ratios Violations were cited today for not maintaining staff/child ratio requirements and for exceeding a maximum group size. According to child care rule 10A NCAC 09 . 0713(a), The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 We discussed revising the staffing pattern to ensure that staff/child ratios and maximum group sizes remain in compliance at all times. We also discussed enforcing the facility’s attendance policy. Supervision A violation was cited today for not providing adequate supervision of the children in care. According to child care rule 10A NCAC 09 .1801(a)(1-5), Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; staff must interact with the children while moving about the indoor or outdoor area; staff must know where each child is located and be aware of the children's activities at all times; staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed encouraging staff to ensure that the classroom doors are closed at all times, and to not leave doors cracked open for parents or visitors. Reminders: Fire Inspection According to your records, your fire inspection is due to expire on March 12, 2025. I encouraged the administrator to call the local fire department or fire marshal to schedule and obtain an updated fire inspection before the expiration date. When the fire inspection is completed, please send a copy of the inspection report to me within seven days. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0125-153L Visit Date: 1/21/2025 Number Present: 73 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 07:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Allegations are as follows: There are concerns that staff/child ratios are not being followed. There are concerns that children are being cared for in an unsafe environment. I was greeted today by the center cook. Upon my arrival, seventy-three (73) children and nine (9) teachers were present. As I was putting on shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. After I returned the infant to a teacher in Space #1, I observed eight(8) infants with two teachers. Space #2 was not open yet, but it was monitored for general health and safety requirements. In Space #3, sixteen (16) one-year-old children were observed with two teachers. Spaces #4 and #5 were not open yet, but they were monitored for health and safety requirements. No children were observed in Space #6, which is used as the indoor gross motor play room. In Space #7, twenty-five (25) children, between the ages of three and four, were observed with two teachers. In Space #8, ten (10) two-year-old children were observed with one teacher. Space #9 was not open yet, but it was monitored for general health and safety requirements. In Space #10, fourteen (14) children, between the ages of four and five, were observed with one teacher and the assistant director. Shirley Campbell-Bethea, Administrator, arrived at the facility at 9:30am, after I completed my walkthrough. Routine care and handwashing practices were observed. Breakfast consisted of Cheerios, sliced strawberries, and milk. Five recently hired staff members’ files were reviewed, and all documentation was in compliance with applicable child care rules. The allegations were discussed with the administrator. I interviewed the administrator, the assistant director, and two additional teachers. The administrator stated that she was unaware of any staff/child ratio issues. She also stated that no staff or parents have come to her with any concerns regarding the odor of marijuana. The assistant director and teachers all stated that there have been problems with staffing in the morning, particularly between the hours of 7:00am – 8:30am. They stated that there have been several instances of classrooms being left out of ratio, due to staff calling out and not showing up for work on time. They also confirmed that there was a concern regarding a staff member coming to work smelling like marijuana. They stated that the staff member seemed coherent, but had a strong odor of marijuana. The assistant director stated that she addressed the staff member and gave her a verbal warning. There haven’t been any issues since the verbal warning. During the visit, I did not observe the odor of tobacco smoke or marijuana on the premises. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratios not being followed is substantiated. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to children being cared for in an unsafe environment is substantiated. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #3, sixteen (16) one-year-old children were observed in the classroom with two teachers. When an additional teacher arrived at 8:10am, five children were moved to Space #4. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While I put on a pair of shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. I picked the infant up and returned the child to one of the teachers in Space #1. Both teachers were unaware that the infant left the room. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Staff/Child Ratios Violations were cited today for not maintaining staff/child ratio requirements and for exceeding a maximum group size. According to child care rule 10A NCAC 09 . 0713(a), The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 We discussed revising the staffing pattern to ensure that staff/child ratios and maximum group sizes remain in compliance at all times. We also discussed enforcing the facility’s attendance policy. Supervision A violation was cited today for not providing adequate supervision of the children in care. According to child care rule 10A NCAC 09 .1801(a)(1-5), Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; staff must interact with the children while moving about the indoor or outdoor area; staff must know where each child is located and be aware of the children's activities at all times; staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed encouraging staff to ensure that the classroom doors are closed at all times, and to not leave doors cracked open for parents or visitors. Reminders: Fire Inspection According to your records, your fire inspection is due to expire on March 12, 2025. I encouraged the administrator to call the local fire department or fire marshal to schedule and obtain an updated fire inspection before the expiration date. When the fire inspection is completed, please send a copy of the inspection report to me within seven days. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0125-153L Visit Date: 1/21/2025 Number Present: 73 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 07:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Allegations are as follows: There are concerns that staff/child ratios are not being followed. There are concerns that children are being cared for in an unsafe environment. I was greeted today by the center cook. Upon my arrival, seventy-three (73) children and nine (9) teachers were present. As I was putting on shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. After I returned the infant to a teacher in Space #1, I observed eight(8) infants with two teachers. Space #2 was not open yet, but it was monitored for general health and safety requirements. In Space #3, sixteen (16) one-year-old children were observed with two teachers. Spaces #4 and #5 were not open yet, but they were monitored for health and safety requirements. No children were observed in Space #6, which is used as the indoor gross motor play room. In Space #7, twenty-five (25) children, between the ages of three and four, were observed with two teachers. In Space #8, ten (10) two-year-old children were observed with one teacher. Space #9 was not open yet, but it was monitored for general health and safety requirements. In Space #10, fourteen (14) children, between the ages of four and five, were observed with one teacher and the assistant director. Shirley Campbell-Bethea, Administrator, arrived at the facility at 9:30am, after I completed my walkthrough. Routine care and handwashing practices were observed. Breakfast consisted of Cheerios, sliced strawberries, and milk. Five recently hired staff members’ files were reviewed, and all documentation was in compliance with applicable child care rules. The allegations were discussed with the administrator. I interviewed the administrator, the assistant director, and two additional teachers. The administrator stated that she was unaware of any staff/child ratio issues. She also stated that no staff or parents have come to her with any concerns regarding the odor of marijuana. The assistant director and teachers all stated that there have been problems with staffing in the morning, particularly between the hours of 7:00am – 8:30am. They stated that there have been several instances of classrooms being left out of ratio, due to staff calling out and not showing up for work on time. They also confirmed that there was a concern regarding a staff member coming to work smelling like marijuana. They stated that the staff member seemed coherent, but had a strong odor of marijuana. The assistant director stated that she addressed the staff member and gave her a verbal warning. There haven’t been any issues since the verbal warning. During the visit, I did not observe the odor of tobacco smoke or marijuana on the premises. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratios not being followed is substantiated. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to children being cared for in an unsafe environment is substantiated. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #3, sixteen (16) one-year-old children were observed in the classroom with two teachers. When an additional teacher arrived at 8:10am, five children were moved to Space #4. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While I put on a pair of shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. I picked the infant up and returned the child to one of the teachers in Space #1. Both teachers were unaware that the infant left the room. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Staff/Child Ratios Violations were cited today for not maintaining staff/child ratio requirements and for exceeding a maximum group size. According to child care rule 10A NCAC 09 . 0713(a), The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 We discussed revising the staffing pattern to ensure that staff/child ratios and maximum group sizes remain in compliance at all times. We also discussed enforcing the facility’s attendance policy. Supervision A violation was cited today for not providing adequate supervision of the children in care. According to child care rule 10A NCAC 09 .1801(a)(1-5), Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; staff must interact with the children while moving about the indoor or outdoor area; staff must know where each child is located and be aware of the children's activities at all times; staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed encouraging staff to ensure that the classroom doors are closed at all times, and to not leave doors cracked open for parents or visitors. Reminders: Fire Inspection According to your records, your fire inspection is due to expire on March 12, 2025. I encouraged the administrator to call the local fire department or fire marshal to schedule and obtain an updated fire inspection before the expiration date. When the fire inspection is completed, please send a copy of the inspection report to me within seven days. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0125-153L Visit Date: 1/21/2025 Number Present: 73 Completed Date: 1/21/2025 Age: From 0 To 5 Total Minutes: 300 Time In: 07:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed October 22, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Allegations are as follows: There are concerns that staff/child ratios are not being followed. There are concerns that children are being cared for in an unsafe environment. I was greeted today by the center cook. Upon my arrival, seventy-three (73) children and nine (9) teachers were present. As I was putting on shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. After I returned the infant to a teacher in Space #1, I observed eight(8) infants with two teachers. Space #2 was not open yet, but it was monitored for general health and safety requirements. In Space #3, sixteen (16) one-year-old children were observed with two teachers. Spaces #4 and #5 were not open yet, but they were monitored for health and safety requirements. No children were observed in Space #6, which is used as the indoor gross motor play room. In Space #7, twenty-five (25) children, between the ages of three and four, were observed with two teachers. In Space #8, ten (10) two-year-old children were observed with one teacher. Space #9 was not open yet, but it was monitored for general health and safety requirements. In Space #10, fourteen (14) children, between the ages of four and five, were observed with one teacher and the assistant director. Shirley Campbell-Bethea, Administrator, arrived at the facility at 9:30am, after I completed my walkthrough. Routine care and handwashing practices were observed. Breakfast consisted of Cheerios, sliced strawberries, and milk. Five recently hired staff members’ files were reviewed, and all documentation was in compliance with applicable child care rules. The allegations were discussed with the administrator. I interviewed the administrator, the assistant director, and two additional teachers. The administrator stated that she was unaware of any staff/child ratio issues. She also stated that no staff or parents have come to her with any concerns regarding the odor of marijuana. The assistant director and teachers all stated that there have been problems with staffing in the morning, particularly between the hours of 7:00am – 8:30am. They stated that there have been several instances of classrooms being left out of ratio, due to staff calling out and not showing up for work on time. They also confirmed that there was a concern regarding a staff member coming to work smelling like marijuana. They stated that the staff member seemed coherent, but had a strong odor of marijuana. The assistant director stated that she addressed the staff member and gave her a verbal warning. There haven’t been any issues since the verbal warning. During the visit, I did not observe the odor of tobacco smoke or marijuana on the premises. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratios not being followed is substantiated. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to children being cared for in an unsafe environment is substantiated. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #3, sixteen (16) one-year-old children were observed in the classroom with two teachers. When an additional teacher arrived at 8:10am, five children were moved to Space #4. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. While I put on a pair of shoe covers in the hallway, an infant from Space #1 crawled into the hallway alone. I picked the infant up and returned the child to one of the teachers in Space #1. Both teachers were unaware that the infant left the room. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Staff/Child Ratios Violations were cited today for not maintaining staff/child ratio requirements and for exceeding a maximum group size. According to child care rule 10A NCAC 09 . 0713(a), The staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 We discussed revising the staffing pattern to ensure that staff/child ratios and maximum group sizes remain in compliance at all times. We also discussed enforcing the facility’s attendance policy. Supervision A violation was cited today for not providing adequate supervision of the children in care. According to child care rule 10A NCAC 09 .1801(a)(1-5), Children shall be adequately supervised at all times in child care centers. Adequate supervision shall mean that staff must be positioned in the indoor and outdoor environment to maximize their ability to hear or see the children at all times and render assistance; staff must interact with the children while moving about the indoor or outdoor area; staff must know where each child is located and be aware of the children's activities at all times; staff must provide supervision appropriate to the individual age, needs, and capabilities of each child; and staff must be able to see and hear children aged birth to five years old while the children are eating. We discussed encouraging staff to ensure that the classroom doors are closed at all times, and to not leave doors cracked open for parents or visitors. Reminders: Fire Inspection According to your records, your fire inspection is due to expire on March 12, 2025. I encouraged the administrator to call the local fire department or fire marshal to schedule and obtain an updated fire inspection before the expiration date. When the fire inspection is completed, please send a copy of the inspection report to me within seven days. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 118 Completed Date: 10/22/2024 Age: From 0 To 8 Total Minutes: 470 Time In: 09:30 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Shirley Campbell-Bethea, Administrator, greeted me upon my arrival. One-hundred-and-eighteen (118) children and fifteen (15) teachers were present. Children were observed participating in free-choice activities, art activities, and gross motor activities. In Space #1, a pack of baby wipes labeled “keep out of reach of children” was stored on a counter, below five feet from the finished floor. There was no documentation available for review of visual sleep checks since October 16, 2024. Individual feeding plans were not posted for children under 15 months of age. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. Individual feeding plans were not posted for children under 15 months of age. In Space #5, an easel was observed being stored in the bathroom. Routine care and handwashing practices were observed. Lunch consisted of sliced turkey, fresh spinach, cheese, tortilla bread, apricots, and milk. The outdoor learning environment was observed for health and safety requirements. Eleven staff files were reviewed. One staff member had a name on her DCDEE qualifying letter that did not match the name on the rest of her records on file. The administrator stated that the staff member recently got married, and has not updated all documentation with her married name yet. I called the DCDEE Criminal Records Unit to verify that the two names belonged to the same person. Thirteen children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed and observed in compliance with applicable child care rules. The most recent fire drill was completed on October 16, 2024. The most recent lockdown drill was completed on September 13, 2024. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Spaces #1 and #2, individual feeding plans were not posted for children under 15 months of age. 10A NCAC 09 .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #5, an easel was observed being stored in the bathroom. When brought to her attention, the teacher removed the easel from the bathroom. 15A NCAC 18A .2818(a) 815 Electrical cords were accessible to infants and toddlers. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. When brought to her attention, the administrator made the cord inaccessible by taping it against the wall and out of the reach of children. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a pack of wipes labeled "keep out of reach of children" was stored on a counter, below five feet from the finished floor. When brought to the teacher's attention, she immediately moved the pack of wipes to a shelf, above five feet from the finished floor. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, documentation was not available for review of visual sleep checks since 10/16/2024. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 05, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Safe Sleep Requirements A violation was cited today for not having documentation of visual sleep checks. According to child care rule 10A NCAC 09 .0606(g), documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. We discussed printing an ample amount of sleeping charts at the beginning of each week to ensure teachers have access to blank copies as needed. Individual Feeding Plans A violation was cited for not having individual feeding plans posted for children under 15 months of age. According to child care rule 10A NCAC 09 .0902(a), the parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. The administrator showed me a binder, stored in a cabinet, containing the individual feeding plans. I explained that the feeding plans need to be posted in the classroom for quick reference for the teachers. Hazardous Items Storage A violation was cited today for the improper storage of potentially hazardous items. According to child care sanitation rule 15A NCAC 18A .2820(b), any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted at a minimum vertical distance of five feet above the finished floor. We discussed having teachers complete routine checks throughout the day and between working shifts to ensure that all potentially hazardous items are stored properly at all times. Reminders Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and Elementary School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 118 Completed Date: 10/22/2024 Age: From 0 To 8 Total Minutes: 470 Time In: 09:30 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Shirley Campbell-Bethea, Administrator, greeted me upon my arrival. One-hundred-and-eighteen (118) children and fifteen (15) teachers were present. Children were observed participating in free-choice activities, art activities, and gross motor activities. In Space #1, a pack of baby wipes labeled “keep out of reach of children” was stored on a counter, below five feet from the finished floor. There was no documentation available for review of visual sleep checks since October 16, 2024. Individual feeding plans were not posted for children under 15 months of age. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. Individual feeding plans were not posted for children under 15 months of age. In Space #5, an easel was observed being stored in the bathroom. Routine care and handwashing practices were observed. Lunch consisted of sliced turkey, fresh spinach, cheese, tortilla bread, apricots, and milk. The outdoor learning environment was observed for health and safety requirements. Eleven staff files were reviewed. One staff member had a name on her DCDEE qualifying letter that did not match the name on the rest of her records on file. The administrator stated that the staff member recently got married, and has not updated all documentation with her married name yet. I called the DCDEE Criminal Records Unit to verify that the two names belonged to the same person. Thirteen children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed and observed in compliance with applicable child care rules. The most recent fire drill was completed on October 16, 2024. The most recent lockdown drill was completed on September 13, 2024. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Spaces #1 and #2, individual feeding plans were not posted for children under 15 months of age. 10A NCAC 09 .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #5, an easel was observed being stored in the bathroom. When brought to her attention, the teacher removed the easel from the bathroom. 15A NCAC 18A .2818(a) 815 Electrical cords were accessible to infants and toddlers. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. When brought to her attention, the administrator made the cord inaccessible by taping it against the wall and out of the reach of children. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a pack of wipes labeled "keep out of reach of children" was stored on a counter, below five feet from the finished floor. When brought to the teacher's attention, she immediately moved the pack of wipes to a shelf, above five feet from the finished floor. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, documentation was not available for review of visual sleep checks since 10/16/2024. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 05, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Safe Sleep Requirements A violation was cited today for not having documentation of visual sleep checks. According to child care rule 10A NCAC 09 .0606(g), documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. We discussed printing an ample amount of sleeping charts at the beginning of each week to ensure teachers have access to blank copies as needed. Individual Feeding Plans A violation was cited for not having individual feeding plans posted for children under 15 months of age. According to child care rule 10A NCAC 09 .0902(a), the parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. The administrator showed me a binder, stored in a cabinet, containing the individual feeding plans. I explained that the feeding plans need to be posted in the classroom for quick reference for the teachers. Hazardous Items Storage A violation was cited today for the improper storage of potentially hazardous items. According to child care sanitation rule 15A NCAC 18A .2820(b), any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted at a minimum vertical distance of five feet above the finished floor. We discussed having teachers complete routine checks throughout the day and between working shifts to ensure that all potentially hazardous items are stored properly at all times. Reminders Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and Elementary School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 118 Completed Date: 10/22/2024 Age: From 0 To 8 Total Minutes: 470 Time In: 09:30 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Shirley Campbell-Bethea, Administrator, greeted me upon my arrival. One-hundred-and-eighteen (118) children and fifteen (15) teachers were present. Children were observed participating in free-choice activities, art activities, and gross motor activities. In Space #1, a pack of baby wipes labeled “keep out of reach of children” was stored on a counter, below five feet from the finished floor. There was no documentation available for review of visual sleep checks since October 16, 2024. Individual feeding plans were not posted for children under 15 months of age. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. Individual feeding plans were not posted for children under 15 months of age. In Space #5, an easel was observed being stored in the bathroom. Routine care and handwashing practices were observed. Lunch consisted of sliced turkey, fresh spinach, cheese, tortilla bread, apricots, and milk. The outdoor learning environment was observed for health and safety requirements. Eleven staff files were reviewed. One staff member had a name on her DCDEE qualifying letter that did not match the name on the rest of her records on file. The administrator stated that the staff member recently got married, and has not updated all documentation with her married name yet. I called the DCDEE Criminal Records Unit to verify that the two names belonged to the same person. Thirteen children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed and observed in compliance with applicable child care rules. The most recent fire drill was completed on October 16, 2024. The most recent lockdown drill was completed on September 13, 2024. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Spaces #1 and #2, individual feeding plans were not posted for children under 15 months of age. 10A NCAC 09 .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #5, an easel was observed being stored in the bathroom. When brought to her attention, the teacher removed the easel from the bathroom. 15A NCAC 18A .2818(a) 815 Electrical cords were accessible to infants and toddlers. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. When brought to her attention, the administrator made the cord inaccessible by taping it against the wall and out of the reach of children. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a pack of wipes labeled "keep out of reach of children" was stored on a counter, below five feet from the finished floor. When brought to the teacher's attention, she immediately moved the pack of wipes to a shelf, above five feet from the finished floor. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, documentation was not available for review of visual sleep checks since 10/16/2024. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 05, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Safe Sleep Requirements A violation was cited today for not having documentation of visual sleep checks. According to child care rule 10A NCAC 09 .0606(g), documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. We discussed printing an ample amount of sleeping charts at the beginning of each week to ensure teachers have access to blank copies as needed. Individual Feeding Plans A violation was cited for not having individual feeding plans posted for children under 15 months of age. According to child care rule 10A NCAC 09 .0902(a), the parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. The administrator showed me a binder, stored in a cabinet, containing the individual feeding plans. I explained that the feeding plans need to be posted in the classroom for quick reference for the teachers. Hazardous Items Storage A violation was cited today for the improper storage of potentially hazardous items. According to child care sanitation rule 15A NCAC 18A .2820(b), any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted at a minimum vertical distance of five feet above the finished floor. We discussed having teachers complete routine checks throughout the day and between working shifts to ensure that all potentially hazardous items are stored properly at all times. Reminders Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and Elementary School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 118 Completed Date: 10/22/2024 Age: From 0 To 8 Total Minutes: 470 Time In: 09:30 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Shirley Campbell-Bethea, Administrator, greeted me upon my arrival. One-hundred-and-eighteen (118) children and fifteen (15) teachers were present. Children were observed participating in free-choice activities, art activities, and gross motor activities. In Space #1, a pack of baby wipes labeled “keep out of reach of children” was stored on a counter, below five feet from the finished floor. There was no documentation available for review of visual sleep checks since October 16, 2024. Individual feeding plans were not posted for children under 15 months of age. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. Individual feeding plans were not posted for children under 15 months of age. In Space #5, an easel was observed being stored in the bathroom. Routine care and handwashing practices were observed. Lunch consisted of sliced turkey, fresh spinach, cheese, tortilla bread, apricots, and milk. The outdoor learning environment was observed for health and safety requirements. Eleven staff files were reviewed. One staff member had a name on her DCDEE qualifying letter that did not match the name on the rest of her records on file. The administrator stated that the staff member recently got married, and has not updated all documentation with her married name yet. I called the DCDEE Criminal Records Unit to verify that the two names belonged to the same person. Thirteen children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed and observed in compliance with applicable child care rules. The most recent fire drill was completed on October 16, 2024. The most recent lockdown drill was completed on September 13, 2024. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Spaces #1 and #2, individual feeding plans were not posted for children under 15 months of age. 10A NCAC 09 .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #5, an easel was observed being stored in the bathroom. When brought to her attention, the teacher removed the easel from the bathroom. 15A NCAC 18A .2818(a) 815 Electrical cords were accessible to infants and toddlers. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. When brought to her attention, the administrator made the cord inaccessible by taping it against the wall and out of the reach of children. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a pack of wipes labeled "keep out of reach of children" was stored on a counter, below five feet from the finished floor. When brought to the teacher's attention, she immediately moved the pack of wipes to a shelf, above five feet from the finished floor. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, documentation was not available for review of visual sleep checks since 10/16/2024. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 05, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Safe Sleep Requirements A violation was cited today for not having documentation of visual sleep checks. According to child care rule 10A NCAC 09 .0606(g), documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. We discussed printing an ample amount of sleeping charts at the beginning of each week to ensure teachers have access to blank copies as needed. Individual Feeding Plans A violation was cited for not having individual feeding plans posted for children under 15 months of age. According to child care rule 10A NCAC 09 .0902(a), the parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. The administrator showed me a binder, stored in a cabinet, containing the individual feeding plans. I explained that the feeding plans need to be posted in the classroom for quick reference for the teachers. Hazardous Items Storage A violation was cited today for the improper storage of potentially hazardous items. According to child care sanitation rule 15A NCAC 18A .2820(b), any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted at a minimum vertical distance of five feet above the finished floor. We discussed having teachers complete routine checks throughout the day and between working shifts to ensure that all potentially hazardous items are stored properly at all times. Reminders Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and Elementary School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 10/22/2024 Number Present: 118 Completed Date: 10/22/2024 Age: From 0 To 8 Total Minutes: 470 Time In: 09:30 AM Time Out: 05:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued August 05, 2024. The License was based on the program earning NAEYC Accreditation. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 04, 2024. Fire Classification of Approved for Day Time Care Only was completed on March 12, 2024. Shirley Campbell-Bethea, Administrator, greeted me upon my arrival. One-hundred-and-eighteen (118) children and fifteen (15) teachers were present. Children were observed participating in free-choice activities, art activities, and gross motor activities. In Space #1, a pack of baby wipes labeled “keep out of reach of children” was stored on a counter, below five feet from the finished floor. There was no documentation available for review of visual sleep checks since October 16, 2024. Individual feeding plans were not posted for children under 15 months of age. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. Individual feeding plans were not posted for children under 15 months of age. In Space #5, an easel was observed being stored in the bathroom. Routine care and handwashing practices were observed. Lunch consisted of sliced turkey, fresh spinach, cheese, tortilla bread, apricots, and milk. The outdoor learning environment was observed for health and safety requirements. Eleven staff files were reviewed. One staff member had a name on her DCDEE qualifying letter that did not match the name on the rest of her records on file. The administrator stated that the staff member recently got married, and has not updated all documentation with her married name yet. I called the DCDEE Criminal Records Unit to verify that the two names belonged to the same person. Thirteen children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed and observed in compliance with applicable child care rules. The most recent fire drill was completed on October 16, 2024. The most recent lockdown drill was completed on September 13, 2024. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted (omit posting for centers located in a residence). In Spaces #1 and #2, individual feeding plans were not posted for children under 15 months of age. 10A NCAC 09 .0902(a) 604 Lavatories were not kept clean, in good repair and kept free of storage. In Space #5, an easel was observed being stored in the bathroom. When brought to her attention, the teacher removed the easel from the bathroom. 15A NCAC 18A .2818(a) 815 Electrical cords were accessible to infants and toddlers. A cord, running from the utility room and plugged into an outlet in Space #2, was observed accessible to children. When brought to her attention, the administrator made the cord inaccessible by taping it against the wall and out of the reach of children. 10A NCAC 09 .0604(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a pack of wipes labeled "keep out of reach of children" was stored on a counter, below five feet from the finished floor. When brought to the teacher's attention, she immediately moved the pack of wipes to a shelf, above five feet from the finished floor. .2820(b) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, documentation was not available for review of visual sleep checks since 10/16/2024. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 05, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Safe Sleep Requirements A violation was cited today for not having documentation of visual sleep checks. According to child care rule 10A NCAC 09 .0606(g), documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. We discussed printing an ample amount of sleeping charts at the beginning of each week to ensure teachers have access to blank copies as needed. Individual Feeding Plans A violation was cited for not having individual feeding plans posted for children under 15 months of age. According to child care rule 10A NCAC 09 .0902(a), the parent or health care provider of each child under 15 months of age shall provide the center an individual written feeding plan for the child. This plan shall be followed at the center. This plan shall include the child's name, be signed by the parent or health care provider, and be dated when received by the center. The feeding instructions for each infant shall include the type and amount of milk, formula and food, the frequency of feedings and be posted for reference by the caregivers. The administrator showed me a binder, stored in a cabinet, containing the individual feeding plans. I explained that the feeding plans need to be posted in the classroom for quick reference for the teachers. Hazardous Items Storage A violation was cited today for the improper storage of potentially hazardous items. According to child care sanitation rule 15A NCAC 18A .2820(b), any product not listed above, which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted at a minimum vertical distance of five feet above the finished floor. We discussed having teachers complete routine checks throughout the day and between working shifts to ensure that all potentially hazardous items are stored properly at all times. Reminders Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and Elementary School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0714 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/16/2024 Number Present: 98 Completed Date: 7/16/2024 Age: From 0 To 10 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 86% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 112 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1 and #2, sleep charts were not current to reflect sleep checks for infants that were asleep. Routine care and handwashing activities were observed. Lunch consisted of beef ravioli, broccoli, apricot halves, and milk. Four staff files were reviewed, and all documentation was in compliance with applicable child care rules. Transportation files were reviewed. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Spaces #1 and #2, visual checks of sleeping infants were not documented for sleeping infants. The teachers documented the date, time, and sleep position on individual sleep charts when we brought it to their attention. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. The administrator found the documents in child records and another transportation folder. The documents were placed in the transportation notebook. 10A NCAC 09 .1003(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Visual Sleep Checks/Sleep Chart A violation was cited today for staff not documenting visual sleep checks for infants that were asleep. According to Child Care Rule .0606(g), caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes. Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. Transportation Requirements A violation was cited today for children not having identifying information and emergency contact information in the transportation notebook. According to Child Care Rule 10A NCAC 09 .1103(d), for each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. The administrator stated that there are multiple transportation notebooks that the facility uses to transport children. We discussed ensuring that each notebook reflects the identifying information, photos, emergency contact information, and medical care information for all children who will be transported. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, three violations were cited regarding hazardous storage and staff files. During today’s visit, two violations were cited regarding visual sleep checks and transportation documentation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, the administrator provided us a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During the Administrative Action Follow-Up visit that was conducted June 06, 2024, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. During today’s visit, we observed that the procedures were on file at the facility. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On June 14, 2024, the administrator emailed Tiffany Reed, Child Care Consultant, and Sandra Johnson, Child Care Consultant, an agenda and attendance roster from a mandatory staff meeting that occurred on June 13, 2024. According to the agenda, the meeting included the discussion topics of transportation permission and transportation safety. Twenty-one (21) staff members attended the meeting. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/16/2024 Number Present: 98 Completed Date: 7/16/2024 Age: From 0 To 10 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 86% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 112 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1 and #2, sleep charts were not current to reflect sleep checks for infants that were asleep. Routine care and handwashing activities were observed. Lunch consisted of beef ravioli, broccoli, apricot halves, and milk. Four staff files were reviewed, and all documentation was in compliance with applicable child care rules. Transportation files were reviewed. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Spaces #1 and #2, visual checks of sleeping infants were not documented for sleeping infants. The teachers documented the date, time, and sleep position on individual sleep charts when we brought it to their attention. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. The administrator found the documents in child records and another transportation folder. The documents were placed in the transportation notebook. 10A NCAC 09 .1003(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Visual Sleep Checks/Sleep Chart A violation was cited today for staff not documenting visual sleep checks for infants that were asleep. According to Child Care Rule .0606(g), caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes. Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. Transportation Requirements A violation was cited today for children not having identifying information and emergency contact information in the transportation notebook. According to Child Care Rule 10A NCAC 09 .1103(d), for each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. The administrator stated that there are multiple transportation notebooks that the facility uses to transport children. We discussed ensuring that each notebook reflects the identifying information, photos, emergency contact information, and medical care information for all children who will be transported. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, three violations were cited regarding hazardous storage and staff files. During today’s visit, two violations were cited regarding visual sleep checks and transportation documentation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, the administrator provided us a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During the Administrative Action Follow-Up visit that was conducted June 06, 2024, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. During today’s visit, we observed that the procedures were on file at the facility. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On June 14, 2024, the administrator emailed Tiffany Reed, Child Care Consultant, and Sandra Johnson, Child Care Consultant, an agenda and attendance roster from a mandatory staff meeting that occurred on June 13, 2024. According to the agenda, the meeting included the discussion topics of transportation permission and transportation safety. Twenty-one (21) staff members attended the meeting. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/16/2024 Number Present: 98 Completed Date: 7/16/2024 Age: From 0 To 10 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 86% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 112 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1 and #2, sleep charts were not current to reflect sleep checks for infants that were asleep. Routine care and handwashing activities were observed. Lunch consisted of beef ravioli, broccoli, apricot halves, and milk. Four staff files were reviewed, and all documentation was in compliance with applicable child care rules. Transportation files were reviewed. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Spaces #1 and #2, visual checks of sleeping infants were not documented for sleeping infants. The teachers documented the date, time, and sleep position on individual sleep charts when we brought it to their attention. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. The administrator found the documents in child records and another transportation folder. The documents were placed in the transportation notebook. 10A NCAC 09 .1003(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Visual Sleep Checks/Sleep Chart A violation was cited today for staff not documenting visual sleep checks for infants that were asleep. According to Child Care Rule .0606(g), caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes. Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. Transportation Requirements A violation was cited today for children not having identifying information and emergency contact information in the transportation notebook. According to Child Care Rule 10A NCAC 09 .1103(d), for each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. The administrator stated that there are multiple transportation notebooks that the facility uses to transport children. We discussed ensuring that each notebook reflects the identifying information, photos, emergency contact information, and medical care information for all children who will be transported. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, three violations were cited regarding hazardous storage and staff files. During today’s visit, two violations were cited regarding visual sleep checks and transportation documentation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, the administrator provided us a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During the Administrative Action Follow-Up visit that was conducted June 06, 2024, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. During today’s visit, we observed that the procedures were on file at the facility. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On June 14, 2024, the administrator emailed Tiffany Reed, Child Care Consultant, and Sandra Johnson, Child Care Consultant, an agenda and attendance roster from a mandatory staff meeting that occurred on June 13, 2024. According to the agenda, the meeting included the discussion topics of transportation permission and transportation safety. Twenty-one (21) staff members attended the meeting. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/16/2024 Number Present: 98 Completed Date: 7/16/2024 Age: From 0 To 10 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 86% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 112 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1 and #2, sleep charts were not current to reflect sleep checks for infants that were asleep. Routine care and handwashing activities were observed. Lunch consisted of beef ravioli, broccoli, apricot halves, and milk. Four staff files were reviewed, and all documentation was in compliance with applicable child care rules. Transportation files were reviewed. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Spaces #1 and #2, visual checks of sleeping infants were not documented for sleeping infants. The teachers documented the date, time, and sleep position on individual sleep charts when we brought it to their attention. .0606(g) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Three children who were listed on the transportation log sheet for a field trip that occurred on July 10, 2024, did not have identifying information, emergency contact information, or emergency medical care information in the transportation notebook that was provided for review. The administrator found the documents in child records and another transportation folder. The documents were placed in the transportation notebook. 10A NCAC 09 .1003(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Visual Sleep Checks/Sleep Chart A violation was cited today for staff not documenting visual sleep checks for infants that were asleep. According to Child Care Rule .0606(g), caregivers shall visually check, in person, sleeping infants aged 12 months or younger at least every 15 minutes. Documents that verify staff member's compliance with visual checks on infants shall be maintained for a minimum of one month. Transportation Requirements A violation was cited today for children not having identifying information and emergency contact information in the transportation notebook. According to Child Care Rule 10A NCAC 09 .1103(d), for each child being transported, identifying information, including the child's name, photograph, emergency contact information, and a copy of the emergency medical care information form required by Rule .0802(c) of this Chapter, shall be in the vehicle. The administrator stated that there are multiple transportation notebooks that the facility uses to transport children. We discussed ensuring that each notebook reflects the identifying information, photos, emergency contact information, and medical care information for all children who will be transported. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, three violations were cited regarding hazardous storage and staff files. During today’s visit, two violations were cited regarding visual sleep checks and transportation documentation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During the Administrative Action Follow-Up visit that was conducted on June 06, 2024, the administrator provided us a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During the Administrative Action Follow-Up visit that was conducted June 06, 2024, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. During today’s visit, we observed that the procedures were on file at the facility. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: On June 14, 2024, the administrator emailed Tiffany Reed, Child Care Consultant, and Sandra Johnson, Child Care Consultant, an agenda and attendance roster from a mandatory staff meeting that occurred on June 13, 2024. According to the agenda, the meeting included the discussion topics of transportation permission and transportation safety. Twenty-one (21) staff members attended the meeting. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 120 Completed Date: 6/6/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 11:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 87% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 120 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1, three packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #2, six packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #3, one pack of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. Routine care and handwashing activities were observed. Lunch consisted of cheese pizza, salad with ranch dressing, sliced peaches, and milk. Three staff files were reviewed. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. One staff member, who was assigned to work with school age children, did not complete BSAC training within 90 days of hire or have documentation of the training on file. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces #1, #2, and #3, packets of wipes labeled "keep out of reach of children" were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor. .2820(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. The staff member who was assigned to work with school aged children did not complete BSAC training. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Hazardous Items Storage A violation was cited today for not making hazardous products inaccessible to children. According to Child Care Sanitation Rule 15A NCAC 18A .2820(b), any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. New Hires/Staff Files Two violations were cited today for missing items from staff files. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File and children file Checklist was left with the administrator. Forms can be located by visiting https://ncchildcare.ncdhhs.gov. The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. Administrative Action Type: Written Warning The facility was issued an Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator provided us with a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During today’s visit, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0704 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 120 Completed Date: 6/6/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 11:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 87% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 120 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1, three packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #2, six packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #3, one pack of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. Routine care and handwashing activities were observed. Lunch consisted of cheese pizza, salad with ranch dressing, sliced peaches, and milk. Three staff files were reviewed. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. One staff member, who was assigned to work with school age children, did not complete BSAC training within 90 days of hire or have documentation of the training on file. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces #1, #2, and #3, packets of wipes labeled "keep out of reach of children" were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor. .2820(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. The staff member who was assigned to work with school aged children did not complete BSAC training. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Hazardous Items Storage A violation was cited today for not making hazardous products inaccessible to children. According to Child Care Sanitation Rule 15A NCAC 18A .2820(b), any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. New Hires/Staff Files Two violations were cited today for missing items from staff files. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File and children file Checklist was left with the administrator. Forms can be located by visiting https://ncchildcare.ncdhhs.gov. The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. Administrative Action Type: Written Warning The facility was issued an Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator provided us with a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During today’s visit, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0714 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 120 Completed Date: 6/6/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 11:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 87% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 120 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1, three packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #2, six packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #3, one pack of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. Routine care and handwashing activities were observed. Lunch consisted of cheese pizza, salad with ranch dressing, sliced peaches, and milk. Three staff files were reviewed. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. One staff member, who was assigned to work with school age children, did not complete BSAC training within 90 days of hire or have documentation of the training on file. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces #1, #2, and #3, packets of wipes labeled "keep out of reach of children" were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor. .2820(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. The staff member who was assigned to work with school aged children did not complete BSAC training. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Hazardous Items Storage A violation was cited today for not making hazardous products inaccessible to children. According to Child Care Sanitation Rule 15A NCAC 18A .2820(b), any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. New Hires/Staff Files Two violations were cited today for missing items from staff files. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File and children file Checklist was left with the administrator. Forms can be located by visiting https://ncchildcare.ncdhhs.gov. The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. Administrative Action Type: Written Warning The facility was issued an Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator provided us with a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During today’s visit, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 120 Completed Date: 6/6/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 11:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 87% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 120 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1, three packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #2, six packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #3, one pack of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. Routine care and handwashing activities were observed. Lunch consisted of cheese pizza, salad with ranch dressing, sliced peaches, and milk. Three staff files were reviewed. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. One staff member, who was assigned to work with school age children, did not complete BSAC training within 90 days of hire or have documentation of the training on file. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces #1, #2, and #3, packets of wipes labeled "keep out of reach of children" were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor. .2820(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. The staff member who was assigned to work with school aged children did not complete BSAC training. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Hazardous Items Storage A violation was cited today for not making hazardous products inaccessible to children. According to Child Care Sanitation Rule 15A NCAC 18A .2820(b), any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. New Hires/Staff Files Two violations were cited today for missing items from staff files. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File and children file Checklist was left with the administrator. Forms can be located by visiting https://ncchildcare.ncdhhs.gov. The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. Administrative Action Type: Written Warning The facility was issued an Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator provided us with a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During today’s visit, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2408 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 120 Completed Date: 6/6/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 11:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 87% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 120 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1, three packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #2, six packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #3, one pack of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. Routine care and handwashing activities were observed. Lunch consisted of cheese pizza, salad with ranch dressing, sliced peaches, and milk. Three staff files were reviewed. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. One staff member, who was assigned to work with school age children, did not complete BSAC training within 90 days of hire or have documentation of the training on file. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces #1, #2, and #3, packets of wipes labeled "keep out of reach of children" were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor. .2820(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. The staff member who was assigned to work with school aged children did not complete BSAC training. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Hazardous Items Storage A violation was cited today for not making hazardous products inaccessible to children. According to Child Care Sanitation Rule 15A NCAC 18A .2820(b), any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. New Hires/Staff Files Two violations were cited today for missing items from staff files. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File and children file Checklist was left with the administrator. Forms can be located by visiting https://ncchildcare.ncdhhs.gov. The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. Administrative Action Type: Written Warning The facility was issued an Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator provided us with a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During today’s visit, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 6/6/2024 Number Present: 120 Completed Date: 6/6/2024 Age: From 0 To 10 Total Minutes: 220 Time In: 11:35 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up visit. The previous Annual Compliance visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 87% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 04, 2024. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today’s visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 120 children were present. Children were observed participating in free-choice activities, outdoor play activities, and rest time. In Spaces #1, three packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #2, six packs of wipes labeled “keep out of reach of children” were stored on top of a shelf, below five feet from the finished floor. In Space #3, one pack of wipes labeled “keep out of reach of children” were stored on shelves, below five feet from the finished floor. Routine care and handwashing activities were observed. Lunch consisted of cheese pizza, salad with ranch dressing, sliced peaches, and milk. Three staff files were reviewed. One staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. One staff member, who was assigned to work with school age children, did not complete BSAC training within 90 days of hire or have documentation of the training on file. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Spaces #1, #2, and #3, packets of wipes labeled "keep out of reach of children" were stored on shelves, below five feet from the finished floor. The administrator had the staff remove the packets of wipes and place them in cabinets, above 5 feet from the finished floor. .2820(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. The staff member who was assigned to work with school aged children did not complete BSAC training. .2510(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Hazardous Items Storage A violation was cited today for not making hazardous products inaccessible to children. According to Child Care Sanitation Rule 15A NCAC 18A .2820(b), any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. New Hires/Staff Files Two violations were cited today for missing items from staff files. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File and children file Checklist was left with the administrator. Forms can be located by visiting https://ncchildcare.ncdhhs.gov. The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. Administrative Action Type: Written Warning The facility was issued an Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed and discussed the progress of the corrective action plan. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. Progress: During the Initial Administrative Action visit that was conducted on May 01, 2024, three violations were cited regarding activity plans, topical medications, and plastic. During today’s visit, three violations were cited regarding staff files and the storage of potentially hazardous items. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Progress: During today’s visit, the administrator provided us with a copy of the roster of attendance for a training titled ‘Precautions in Transporting Children’ that was conducted by the Partnership for Children of Cumberland County. Twenty-two staff members, including the administrator, attended the training on May 15, 2024. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Progress: The administrator emailed us a copy of revised transportation procedures on May 28, 2024. During today’s visit, we reviewed and approved the revised procedures, and followed up our verbal approval with an email. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0508 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 107 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 89% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 26, 2023. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today's visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 15 teachers and 107 children were present. Children were observed participating in free-choice activities and outdoor play activities. In Spaces #1, #2, #3, and #4, trash cans were observed with untied trash bags, leaving loose plastic surrounding the trash cans. In Space #5, two children were observed pretending to cook and feed a baby in the dramatic play area. Three children were observed building structures with blocks on a carpeted area. Five children were observed playing with connecting cubes on a carpeted area. Children began fighting over the connecting cubes, leading to one child biting another child. The teacher immediately comforted the child who was bitten. The bitten area was treated with an ice pack. The teacher told the other child, “That’s not nice. Teeth are not for biting.” A current activity plan was not posted. In Space #7, preschool children were observed in free choice play while the teacher moved about the space and had conversations with the children. Two children were sitting at a table playing with math pattern blocks. Three boys were sitting at a table playing with different types of zoo animals and farm animals. One teacher was observed with four children in the library area reading a book about Daisies. In Space #8, topical medications, including diaper cream and diaper ointment, were observed in an unlocked cabinet below five feet from the finished floor. Two recently hired staff members’ files were reviewed and all documentation was in compliance with applicable Child Care Rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom's information board. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Safe Indoor Environment A violation was cited today for plastic being accessible to children under three years of age. According to Child Care Rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Activity Plan A violation was cited for an activity plan not being posted in Space #5. According to Child Care Rule 10A NCAC 09 .0508(a), all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Hazardous Items Storage A violation was cited today for storing bathroom cleaner in an unlocked area. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. Infant/Toddler Room Observation I suggested for the teachers to rotate times for who will be responsible for tasks. One teacher should always be available to engage with children and their activities. For example, one teacher can be responsible for changing diapers, and greeting children at the door, while the other teacher focuses on engaging and interacting with the children. I suggested for the administrator to provide additional materials and duplicates of popular toys for the activity centers in the classroom. This will decrease incidents of fighting over toys and materials. Preschool Room Observation Technical assistance was given for conversation with children. Although the teachers were interacting with the children as they played, there wasn’t a lot of conversation about what the children were doing as they were playing. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur in a silent classroom. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Also, by following up with what is being stated or asked. It is important to always elaborate on what the response was when a child responds to what you say to them or what questions you ask. Reminders: Sanitation Inspection According to program records, the current sanitation inspection is due to expire on June 26, 2024. I encouraged the administrator to contact the Cumberland County Environmental Health Department at (910)433-3618 to schedule an updated inspection before the due date. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed the Administrative Action which included the Cover Letter and the document “How to Appeal an Administrative Action”. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Based on when the Administrative Action was mailed, the appeal deadline is May 24, 2024. S. Campbell-Bethea stated the facility would not file an appeal for the Administrative Action- Written Warning. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 107 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 89% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 26, 2023. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today's visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 15 teachers and 107 children were present. Children were observed participating in free-choice activities and outdoor play activities. In Spaces #1, #2, #3, and #4, trash cans were observed with untied trash bags, leaving loose plastic surrounding the trash cans. In Space #5, two children were observed pretending to cook and feed a baby in the dramatic play area. Three children were observed building structures with blocks on a carpeted area. Five children were observed playing with connecting cubes on a carpeted area. Children began fighting over the connecting cubes, leading to one child biting another child. The teacher immediately comforted the child who was bitten. The bitten area was treated with an ice pack. The teacher told the other child, “That’s not nice. Teeth are not for biting.” A current activity plan was not posted. In Space #7, preschool children were observed in free choice play while the teacher moved about the space and had conversations with the children. Two children were sitting at a table playing with math pattern blocks. Three boys were sitting at a table playing with different types of zoo animals and farm animals. One teacher was observed with four children in the library area reading a book about Daisies. In Space #8, topical medications, including diaper cream and diaper ointment, were observed in an unlocked cabinet below five feet from the finished floor. Two recently hired staff members’ files were reviewed and all documentation was in compliance with applicable Child Care Rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom's information board. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Safe Indoor Environment A violation was cited today for plastic being accessible to children under three years of age. According to Child Care Rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Activity Plan A violation was cited for an activity plan not being posted in Space #5. According to Child Care Rule 10A NCAC 09 .0508(a), all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Hazardous Items Storage A violation was cited today for storing bathroom cleaner in an unlocked area. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. Infant/Toddler Room Observation I suggested for the teachers to rotate times for who will be responsible for tasks. One teacher should always be available to engage with children and their activities. For example, one teacher can be responsible for changing diapers, and greeting children at the door, while the other teacher focuses on engaging and interacting with the children. I suggested for the administrator to provide additional materials and duplicates of popular toys for the activity centers in the classroom. This will decrease incidents of fighting over toys and materials. Preschool Room Observation Technical assistance was given for conversation with children. Although the teachers were interacting with the children as they played, there wasn’t a lot of conversation about what the children were doing as they were playing. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur in a silent classroom. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Also, by following up with what is being stated or asked. It is important to always elaborate on what the response was when a child responds to what you say to them or what questions you ask. Reminders: Sanitation Inspection According to program records, the current sanitation inspection is due to expire on June 26, 2024. I encouraged the administrator to contact the Cumberland County Environmental Health Department at (910)433-3618 to schedule an updated inspection before the due date. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed the Administrative Action which included the Cover Letter and the document “How to Appeal an Administrative Action”. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Based on when the Administrative Action was mailed, the appeal deadline is May 24, 2024. S. Campbell-Bethea stated the facility would not file an appeal for the Administrative Action- Written Warning. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0714 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 107 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 89% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 26, 2023. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today's visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 15 teachers and 107 children were present. Children were observed participating in free-choice activities and outdoor play activities. In Spaces #1, #2, #3, and #4, trash cans were observed with untied trash bags, leaving loose plastic surrounding the trash cans. In Space #5, two children were observed pretending to cook and feed a baby in the dramatic play area. Three children were observed building structures with blocks on a carpeted area. Five children were observed playing with connecting cubes on a carpeted area. Children began fighting over the connecting cubes, leading to one child biting another child. The teacher immediately comforted the child who was bitten. The bitten area was treated with an ice pack. The teacher told the other child, “That’s not nice. Teeth are not for biting.” A current activity plan was not posted. In Space #7, preschool children were observed in free choice play while the teacher moved about the space and had conversations with the children. Two children were sitting at a table playing with math pattern blocks. Three boys were sitting at a table playing with different types of zoo animals and farm animals. One teacher was observed with four children in the library area reading a book about Daisies. In Space #8, topical medications, including diaper cream and diaper ointment, were observed in an unlocked cabinet below five feet from the finished floor. Two recently hired staff members’ files were reviewed and all documentation was in compliance with applicable Child Care Rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom's information board. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Safe Indoor Environment A violation was cited today for plastic being accessible to children under three years of age. According to Child Care Rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Activity Plan A violation was cited for an activity plan not being posted in Space #5. According to Child Care Rule 10A NCAC 09 .0508(a), all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Hazardous Items Storage A violation was cited today for storing bathroom cleaner in an unlocked area. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. Infant/Toddler Room Observation I suggested for the teachers to rotate times for who will be responsible for tasks. One teacher should always be available to engage with children and their activities. For example, one teacher can be responsible for changing diapers, and greeting children at the door, while the other teacher focuses on engaging and interacting with the children. I suggested for the administrator to provide additional materials and duplicates of popular toys for the activity centers in the classroom. This will decrease incidents of fighting over toys and materials. Preschool Room Observation Technical assistance was given for conversation with children. Although the teachers were interacting with the children as they played, there wasn’t a lot of conversation about what the children were doing as they were playing. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur in a silent classroom. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Also, by following up with what is being stated or asked. It is important to always elaborate on what the response was when a child responds to what you say to them or what questions you ask. Reminders: Sanitation Inspection According to program records, the current sanitation inspection is due to expire on June 26, 2024. I encouraged the administrator to contact the Cumberland County Environmental Health Department at (910)433-3618 to schedule an updated inspection before the due date. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed the Administrative Action which included the Cover Letter and the document “How to Appeal an Administrative Action”. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Based on when the Administrative Action was mailed, the appeal deadline is May 24, 2024. S. Campbell-Bethea stated the facility would not file an appeal for the Administrative Action- Written Warning. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 107 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 89% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 26, 2023. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today's visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 15 teachers and 107 children were present. Children were observed participating in free-choice activities and outdoor play activities. In Spaces #1, #2, #3, and #4, trash cans were observed with untied trash bags, leaving loose plastic surrounding the trash cans. In Space #5, two children were observed pretending to cook and feed a baby in the dramatic play area. Three children were observed building structures with blocks on a carpeted area. Five children were observed playing with connecting cubes on a carpeted area. Children began fighting over the connecting cubes, leading to one child biting another child. The teacher immediately comforted the child who was bitten. The bitten area was treated with an ice pack. The teacher told the other child, “That’s not nice. Teeth are not for biting.” A current activity plan was not posted. In Space #7, preschool children were observed in free choice play while the teacher moved about the space and had conversations with the children. Two children were sitting at a table playing with math pattern blocks. Three boys were sitting at a table playing with different types of zoo animals and farm animals. One teacher was observed with four children in the library area reading a book about Daisies. In Space #8, topical medications, including diaper cream and diaper ointment, were observed in an unlocked cabinet below five feet from the finished floor. Two recently hired staff members’ files were reviewed and all documentation was in compliance with applicable Child Care Rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom's information board. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Safe Indoor Environment A violation was cited today for plastic being accessible to children under three years of age. According to Child Care Rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Activity Plan A violation was cited for an activity plan not being posted in Space #5. According to Child Care Rule 10A NCAC 09 .0508(a), all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Hazardous Items Storage A violation was cited today for storing bathroom cleaner in an unlocked area. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. Infant/Toddler Room Observation I suggested for the teachers to rotate times for who will be responsible for tasks. One teacher should always be available to engage with children and their activities. For example, one teacher can be responsible for changing diapers, and greeting children at the door, while the other teacher focuses on engaging and interacting with the children. I suggested for the administrator to provide additional materials and duplicates of popular toys for the activity centers in the classroom. This will decrease incidents of fighting over toys and materials. Preschool Room Observation Technical assistance was given for conversation with children. Although the teachers were interacting with the children as they played, there wasn’t a lot of conversation about what the children were doing as they were playing. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur in a silent classroom. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Also, by following up with what is being stated or asked. It is important to always elaborate on what the response was when a child responds to what you say to them or what questions you ask. Reminders: Sanitation Inspection According to program records, the current sanitation inspection is due to expire on June 26, 2024. I encouraged the administrator to contact the Cumberland County Environmental Health Department at (910)433-3618 to schedule an updated inspection before the due date. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed the Administrative Action which included the Cover Letter and the document “How to Appeal an Administrative Action”. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Based on when the Administrative Action was mailed, the appeal deadline is May 24, 2024. S. Campbell-Bethea stated the facility would not file an appeal for the Administrative Action- Written Warning. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 107 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 89% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 26, 2023. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today's visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 15 teachers and 107 children were present. Children were observed participating in free-choice activities and outdoor play activities. In Spaces #1, #2, #3, and #4, trash cans were observed with untied trash bags, leaving loose plastic surrounding the trash cans. In Space #5, two children were observed pretending to cook and feed a baby in the dramatic play area. Three children were observed building structures with blocks on a carpeted area. Five children were observed playing with connecting cubes on a carpeted area. Children began fighting over the connecting cubes, leading to one child biting another child. The teacher immediately comforted the child who was bitten. The bitten area was treated with an ice pack. The teacher told the other child, “That’s not nice. Teeth are not for biting.” A current activity plan was not posted. In Space #7, preschool children were observed in free choice play while the teacher moved about the space and had conversations with the children. Two children were sitting at a table playing with math pattern blocks. Three boys were sitting at a table playing with different types of zoo animals and farm animals. One teacher was observed with four children in the library area reading a book about Daisies. In Space #8, topical medications, including diaper cream and diaper ointment, were observed in an unlocked cabinet below five feet from the finished floor. Two recently hired staff members’ files were reviewed and all documentation was in compliance with applicable Child Care Rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom's information board. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Safe Indoor Environment A violation was cited today for plastic being accessible to children under three years of age. According to Child Care Rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Activity Plan A violation was cited for an activity plan not being posted in Space #5. According to Child Care Rule 10A NCAC 09 .0508(a), all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Hazardous Items Storage A violation was cited today for storing bathroom cleaner in an unlocked area. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. Infant/Toddler Room Observation I suggested for the teachers to rotate times for who will be responsible for tasks. One teacher should always be available to engage with children and their activities. For example, one teacher can be responsible for changing diapers, and greeting children at the door, while the other teacher focuses on engaging and interacting with the children. I suggested for the administrator to provide additional materials and duplicates of popular toys for the activity centers in the classroom. This will decrease incidents of fighting over toys and materials. Preschool Room Observation Technical assistance was given for conversation with children. Although the teachers were interacting with the children as they played, there wasn’t a lot of conversation about what the children were doing as they were playing. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur in a silent classroom. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Also, by following up with what is being stated or asked. It is important to always elaborate on what the response was when a child responds to what you say to them or what questions you ask. Reminders: Sanitation Inspection According to program records, the current sanitation inspection is due to expire on June 26, 2024. I encouraged the administrator to contact the Cumberland County Environmental Health Department at (910)433-3618 to schedule an updated inspection before the due date. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed the Administrative Action which included the Cover Letter and the document “How to Appeal an Administrative Action”. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Based on when the Administrative Action was mailed, the appeal deadline is May 24, 2024. S. Campbell-Bethea stated the facility would not file an appeal for the Administrative Action- Written Warning. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 5/1/2024 Number Present: 107 Completed Date: 5/1/2024 Age: From 0 To 5 Total Minutes: 245 Time In: 09:15 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed November 02, 2023 and prior to today’s visit, the eighteen-month compliance history score was 89% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Three-Star License issued February 03, 2022. The License was based on the program earning 4 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having a child care administrator with at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed June 26, 2023. Fire Classification of Approved completed on March 12, 2024. Sandra Johnson, Child Care Consultant, accompanied me during today's visit. S. Campbell-Bethea was present while we observed the indoor and outdoor areas. Upon our arrival, 15 teachers and 107 children were present. Children were observed participating in free-choice activities and outdoor play activities. In Spaces #1, #2, #3, and #4, trash cans were observed with untied trash bags, leaving loose plastic surrounding the trash cans. In Space #5, two children were observed pretending to cook and feed a baby in the dramatic play area. Three children were observed building structures with blocks on a carpeted area. Five children were observed playing with connecting cubes on a carpeted area. Children began fighting over the connecting cubes, leading to one child biting another child. The teacher immediately comforted the child who was bitten. The bitten area was treated with an ice pack. The teacher told the other child, “That’s not nice. Teeth are not for biting.” A current activity plan was not posted. In Space #7, preschool children were observed in free choice play while the teacher moved about the space and had conversations with the children. Two children were sitting at a table playing with math pattern blocks. Three boys were sitting at a table playing with different types of zoo animals and farm animals. One teacher was observed with four children in the library area reading a book about Daisies. In Space #8, topical medications, including diaper cream and diaper ointment, were observed in an unlocked cabinet below five feet from the finished floor. Two recently hired staff members’ files were reviewed and all documentation was in compliance with applicable Child Care Rules. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In Space #5, a current activity plan was not posted in the classroom. The teacher found and completed the activity plan, before posting it on the classroom's information board. GS 110-91(12); .0508(a) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #8, diaper cream and diaper ointment were observed in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Spaces #1, #2, #3, and #4, trash bags were observed with untied loose trash bags, with loose plastic around the trash cans. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. TA/Consultation: Safe Indoor Environment A violation was cited today for plastic being accessible to children under three years of age. According to Child Care Rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Activity Plan A violation was cited for an activity plan not being posted in Space #5. According to Child Care Rule 10A NCAC 09 .0508(a), all centers shall have a current schedule and activity plan for each group of children posted for reference by parents and by caregivers. The schedule and activity plan may be combined in a single document. Hazardous Items Storage A violation was cited today for storing bathroom cleaner in an unlocked area. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. Infant/Toddler Room Observation I suggested for the teachers to rotate times for who will be responsible for tasks. One teacher should always be available to engage with children and their activities. For example, one teacher can be responsible for changing diapers, and greeting children at the door, while the other teacher focuses on engaging and interacting with the children. I suggested for the administrator to provide additional materials and duplicates of popular toys for the activity centers in the classroom. This will decrease incidents of fighting over toys and materials. Preschool Room Observation Technical assistance was given for conversation with children. Although the teachers were interacting with the children as they played, there wasn’t a lot of conversation about what the children were doing as they were playing. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur in a silent classroom. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Also, by following up with what is being stated or asked. It is important to always elaborate on what the response was when a child responds to what you say to them or what questions you ask. Reminders: Sanitation Inspection According to program records, the current sanitation inspection is due to expire on June 26, 2024. I encouraged the administrator to contact the Cumberland County Environmental Health Department at (910)433-3618 to schedule an updated inspection before the due date. Administrative Action Type: Written Warning The facility was issued and Administrative Action - Written Warning dated April 24, 2024. The administrator stated that she received the Administration Action by mail on April 29, 2024. We reviewed the Administrative Action which included the Cover Letter and the document “How to Appeal an Administrative Action”. The copy of the Administrative Action was posted on the Parent Information Board at the entrance of the facility. The Administrative Action- Written Warning must remain available for review by parents and DCDEE Representatives throughout the effective time period of three (3) months. The following stipulations were discussed: Corrective Action Plan: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, Child Care Rule 10A NCAC 09 .1003(d) and -1003(i)(j) regarding transportation. 2. Within one (1) week after this Notice is received, Shirley Campbell-Bethea, Administrator, shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-867-9700 ext. 2533, to arrange for training regarding transportation safety. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory training. Documentation of the training, including material covered and sign-in roster, shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 3. Within two (2) weeks after completing the training in Item #2, Ms. Campbell-Bethea shall develop written procedures to ensure all transportation requirements are met. The written procedures shall address, but not be limited to, the following: • North Carolina General Statute § 110-91(13) and Child Care Rules 10A NCAC 09 .0714(f) and .1001-.1004 regarding supervision and transportation of children • Procedures for obtaining written permission for transportation • Procedures for maintaining a list of children transported at the facility • Procedures for how staff members accurately account for all emergency information for each child who is transported • Procedures for incorporating information into new staff orientation prior to staff assuming any responsibilities related to transportation • Procedures for ensuring that all transportation requirements are met, including the development and implementation of a checklist to monitor and document compliance • Procedures for monitoring/evaluating job performance of staff members who provide transportation, with emphasis on their compliance with facility transportation policies/procedures, and child care requirements regarding supervision and transportation of children The written procedures shall be submitted to Sandra Johnson, Child Care Consultant, Post Office Box 64401, Fayetteville, NC 28306, telephone number 910-408-8985, email sandra.johnson@dhhs.nc.gov, for approval. Ms. Johnson shall notify Ms. Campbell-Bethea, orally and in writing, as to whether the written procedures are approved or if modifications are needed. Once approved, the procedures shall be immediately implemented. A copy of the approved procedures shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within one (1) week after approval of the written procedures in Item #3, a staff meeting shall be conducted to review the approved written procedures. All staff including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, which are responsible for children shall participate in the mandatory staff meeting. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. Within two (2) days of the meeting, the documentation shall be submitted to Ms. Johnson. The approved procedures shall be implemented immediately. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Unannounced visits will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Written Warning. Documentation to support compliance with the Written Warning is required. Failure to comply with the terms of the Written Warning may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Based on when the Administrative Action was mailed, the appeal deadline is May 24, 2024. S. Campbell-Bethea stated the facility would not file an appeal for the Administrative Action- Written Warning. Please let me know if you have any questions or concerns regarding what is required of you for the Administrative Action – Written Warning. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0324-158L Visit Date: 3/18/2024 Number Present: 81 Completed Date: 3/18/2024 Age: From 0 To 11 Total Minutes: 160 Time In: 09:00 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 2, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above the 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued February 3, 2022. The information on record with DCDEE was verified as correct by Shirley Campbell –Bethea, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Sanitation Classification of superior completed June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed March 12, 2024. Rhonda Blackmon, Lead Consultant, accompanied me today. There is a concern that children were transported from the center in the center’s bus to pick up school-age children. This was done without the parent’s consent or knowledge. S. Covington, Assistant Director, was present and accompanied us while observing the indoor area. The children were observed playing with sand toys and sand, reading books, and dress up clothing. Breakfast served today was pancakes, peaches, and milk. Shirley Campbell–Bethea, Administrator, arrived at the facility at 9:18 a.m. The allegations were discussed regarding children being transported without written permission. We interviewed the administrator. It was stated that the incident did occur due to not having enough staff present and working to cover in staff/child ratio at the facility. So, two children, five-years-old, were transported on the company’s vehicle with the Assistant Director to pick up school-age children at Northwood Temple Christian Academy. Based on our observation, staff interviews, and information gathered/monitored this allegation is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. There was no activity plan posted in Space #10 during the walk through of the facility. When prompted, the activity plan was printed and posted in Space #10. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have a current First Aid training on file for review. Certification expired 2/2024 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not a current CPR training on file for review. Their certification expired 2/2024 .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The two children, five-years-old, that were transported without written parental consent on 3/8/2024, did not have a photograph attached to the emergency information on file. When prompted, the administrator printed a photograph and attached it to the emergency information. Additionally, the administrator stated that their policies read only school-age children are allowed to be transported on their vehicles. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children, five-years-old, were transported on the center's vehicle without written permission from a parent on 3/8/2024. .1003(i)(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 1, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation A violation was cited for not completing CPR and not having it on file for Two staff. It is required that all staff have CPR training in person. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you are monitoring the staff files to see when certification expires. Document on a calendar prior to when documents due. A violation was cited for Two staff members not having First Aid training on file for review. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you are monitoring staff files to see when certification expires. Document on a calendar prior to when documents due. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. Transporting children in child care is a huge responsibility, high risk activity, and must be taken seriously. Transporting children requires careful planning and proactive, protective measures to ensure the safety of children and staff. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care operators and their programs. Per your report today, there were two children, five-years-old, transported using a company vehicle without written parental consent on March 8, 2024. Documentation was not on file to verify that transportation requirements were met. We discussed the following transportation requirements: 1. First aid kit in the vehicle 2. Fire extinguisher in the vehicle 3. Emergency information to include a photograph for each child transported 4. Transportation Roster with arrival and departure times recorded 5. Signage on the vehicle to represent smoke free/tobacco free 6. Written permission from the parents to transport child prior to being transported 7. Copies of liability insurance on the vehicle to transport children for the business must be on site and available for review. It is necessary for the safety of children to require that the administrator/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Written parental consent and emergency contact information, along with a photograph of each child being transported must be on file prior to transportation. This is helpful in identifying children and notifying parents and emergency contacts in the event of an emergency/accident. For additional information and guidance, you may refer to Chapter 9, Section .1000 Transportation Standards and http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0324-158L Visit Date: 3/18/2024 Number Present: 81 Completed Date: 3/18/2024 Age: From 0 To 11 Total Minutes: 160 Time In: 09:00 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 2, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above the 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued February 3, 2022. The information on record with DCDEE was verified as correct by Shirley Campbell –Bethea, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Sanitation Classification of superior completed June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed March 12, 2024. Rhonda Blackmon, Lead Consultant, accompanied me today. There is a concern that children were transported from the center in the center’s bus to pick up school-age children. This was done without the parent’s consent or knowledge. S. Covington, Assistant Director, was present and accompanied us while observing the indoor area. The children were observed playing with sand toys and sand, reading books, and dress up clothing. Breakfast served today was pancakes, peaches, and milk. Shirley Campbell–Bethea, Administrator, arrived at the facility at 9:18 a.m. The allegations were discussed regarding children being transported without written permission. We interviewed the administrator. It was stated that the incident did occur due to not having enough staff present and working to cover in staff/child ratio at the facility. So, two children, five-years-old, were transported on the company’s vehicle with the Assistant Director to pick up school-age children at Northwood Temple Christian Academy. Based on our observation, staff interviews, and information gathered/monitored this allegation is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. There was no activity plan posted in Space #10 during the walk through of the facility. When prompted, the activity plan was printed and posted in Space #10. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have a current First Aid training on file for review. Certification expired 2/2024 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not a current CPR training on file for review. Their certification expired 2/2024 .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The two children, five-years-old, that were transported without written parental consent on 3/8/2024, did not have a photograph attached to the emergency information on file. When prompted, the administrator printed a photograph and attached it to the emergency information. Additionally, the administrator stated that their policies read only school-age children are allowed to be transported on their vehicles. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children, five-years-old, were transported on the center's vehicle without written permission from a parent on 3/8/2024. .1003(i)(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 1, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation A violation was cited for not completing CPR and not having it on file for Two staff. It is required that all staff have CPR training in person. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you are monitoring the staff files to see when certification expires. Document on a calendar prior to when documents due. A violation was cited for Two staff members not having First Aid training on file for review. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you are monitoring staff files to see when certification expires. Document on a calendar prior to when documents due. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. Transporting children in child care is a huge responsibility, high risk activity, and must be taken seriously. Transporting children requires careful planning and proactive, protective measures to ensure the safety of children and staff. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care operators and their programs. Per your report today, there were two children, five-years-old, transported using a company vehicle without written parental consent on March 8, 2024. Documentation was not on file to verify that transportation requirements were met. We discussed the following transportation requirements: 1. First aid kit in the vehicle 2. Fire extinguisher in the vehicle 3. Emergency information to include a photograph for each child transported 4. Transportation Roster with arrival and departure times recorded 5. Signage on the vehicle to represent smoke free/tobacco free 6. Written permission from the parents to transport child prior to being transported 7. Copies of liability insurance on the vehicle to transport children for the business must be on site and available for review. It is necessary for the safety of children to require that the administrator/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Written parental consent and emergency contact information, along with a photograph of each child being transported must be on file prior to transportation. This is helpful in identifying children and notifying parents and emergency contacts in the event of an emergency/accident. For additional information and guidance, you may refer to Chapter 9, Section .1000 Transportation Standards and http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0324-158L Visit Date: 3/18/2024 Number Present: 81 Completed Date: 3/18/2024 Age: From 0 To 11 Total Minutes: 160 Time In: 09:00 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 2, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above the 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued February 3, 2022. The information on record with DCDEE was verified as correct by Shirley Campbell –Bethea, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Sanitation Classification of superior completed June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed March 12, 2024. Rhonda Blackmon, Lead Consultant, accompanied me today. There is a concern that children were transported from the center in the center’s bus to pick up school-age children. This was done without the parent’s consent or knowledge. S. Covington, Assistant Director, was present and accompanied us while observing the indoor area. The children were observed playing with sand toys and sand, reading books, and dress up clothing. Breakfast served today was pancakes, peaches, and milk. Shirley Campbell–Bethea, Administrator, arrived at the facility at 9:18 a.m. The allegations were discussed regarding children being transported without written permission. We interviewed the administrator. It was stated that the incident did occur due to not having enough staff present and working to cover in staff/child ratio at the facility. So, two children, five-years-old, were transported on the company’s vehicle with the Assistant Director to pick up school-age children at Northwood Temple Christian Academy. Based on our observation, staff interviews, and information gathered/monitored this allegation is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. There was no activity plan posted in Space #10 during the walk through of the facility. When prompted, the activity plan was printed and posted in Space #10. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have a current First Aid training on file for review. Certification expired 2/2024 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not a current CPR training on file for review. Their certification expired 2/2024 .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The two children, five-years-old, that were transported without written parental consent on 3/8/2024, did not have a photograph attached to the emergency information on file. When prompted, the administrator printed a photograph and attached it to the emergency information. Additionally, the administrator stated that their policies read only school-age children are allowed to be transported on their vehicles. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children, five-years-old, were transported on the center's vehicle without written permission from a parent on 3/8/2024. .1003(i)(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 1, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation A violation was cited for not completing CPR and not having it on file for Two staff. It is required that all staff have CPR training in person. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you are monitoring the staff files to see when certification expires. Document on a calendar prior to when documents due. A violation was cited for Two staff members not having First Aid training on file for review. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you are monitoring staff files to see when certification expires. Document on a calendar prior to when documents due. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. Transporting children in child care is a huge responsibility, high risk activity, and must be taken seriously. Transporting children requires careful planning and proactive, protective measures to ensure the safety of children and staff. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care operators and their programs. Per your report today, there were two children, five-years-old, transported using a company vehicle without written parental consent on March 8, 2024. Documentation was not on file to verify that transportation requirements were met. We discussed the following transportation requirements: 1. First aid kit in the vehicle 2. Fire extinguisher in the vehicle 3. Emergency information to include a photograph for each child transported 4. Transportation Roster with arrival and departure times recorded 5. Signage on the vehicle to represent smoke free/tobacco free 6. Written permission from the parents to transport child prior to being transported 7. Copies of liability insurance on the vehicle to transport children for the business must be on site and available for review. It is necessary for the safety of children to require that the administrator/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Written parental consent and emergency contact information, along with a photograph of each child being transported must be on file prior to transportation. This is helpful in identifying children and notifying parents and emergency contacts in the event of an emergency/accident. For additional information and guidance, you may refer to Chapter 9, Section .1000 Transportation Standards and http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0324-158L Visit Date: 3/18/2024 Number Present: 81 Completed Date: 3/18/2024 Age: From 0 To 11 Total Minutes: 160 Time In: 09:00 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 2, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92% which is above the 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued February 3, 2022. The information on record with DCDEE was verified as correct by Shirley Campbell –Bethea, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Sanitation Classification of superior completed June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed March 12, 2024. Rhonda Blackmon, Lead Consultant, accompanied me today. There is a concern that children were transported from the center in the center’s bus to pick up school-age children. This was done without the parent’s consent or knowledge. S. Covington, Assistant Director, was present and accompanied us while observing the indoor area. The children were observed playing with sand toys and sand, reading books, and dress up clothing. Breakfast served today was pancakes, peaches, and milk. Shirley Campbell–Bethea, Administrator, arrived at the facility at 9:18 a.m. The allegations were discussed regarding children being transported without written permission. We interviewed the administrator. It was stated that the incident did occur due to not having enough staff present and working to cover in staff/child ratio at the facility. So, two children, five-years-old, were transported on the company’s vehicle with the Assistant Director to pick up school-age children at Northwood Temple Christian Academy. Based on our observation, staff interviews, and information gathered/monitored this allegation is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. There was no activity plan posted in Space #10 during the walk through of the facility. When prompted, the activity plan was printed and posted in Space #10. GS 110-91(12); .0508(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff did not have a current First Aid training on file for review. Certification expired 2/2024 .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not a current CPR training on file for review. Their certification expired 2/2024 .1102(d) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The two children, five-years-old, that were transported without written parental consent on 3/8/2024, did not have a photograph attached to the emergency information on file. When prompted, the administrator printed a photograph and attached it to the emergency information. Additionally, the administrator stated that their policies read only school-age children are allowed to be transported on their vehicles. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. Two children, five-years-old, were transported on the center's vehicle without written permission from a parent on 3/8/2024. .1003(i)(j) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 1, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation A violation was cited for not completing CPR and not having it on file for Two staff. It is required that all staff have CPR training in person. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you are monitoring the staff files to see when certification expires. Document on a calendar prior to when documents due. A violation was cited for Two staff members not having First Aid training on file for review. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you are monitoring staff files to see when certification expires. Document on a calendar prior to when documents due. Transportation: Motor vehicle crashes are the leading cause of death in children two to fourteen years of age in the United States. Transporting children in child care is a huge responsibility, high risk activity, and must be taken seriously. Transporting children requires careful planning and proactive, protective measures to ensure the safety of children and staff. Any time children are transported there is a potential for problems to occur. Careful planning reduces the risk of harm or injury to children and reduces liability for child care operators and their programs. Per your report today, there were two children, five-years-old, transported using a company vehicle without written parental consent on March 8, 2024. Documentation was not on file to verify that transportation requirements were met. We discussed the following transportation requirements: 1. First aid kit in the vehicle 2. Fire extinguisher in the vehicle 3. Emergency information to include a photograph for each child transported 4. Transportation Roster with arrival and departure times recorded 5. Signage on the vehicle to represent smoke free/tobacco free 6. Written permission from the parents to transport child prior to being transported 7. Copies of liability insurance on the vehicle to transport children for the business must be on site and available for review. It is necessary for the safety of children to require that the administrator/teacher comply with requirements governing the transportation of children in care, in the absence of the parent/guardian. Written parental consent and emergency contact information, along with a photograph of each child being transported must be on file prior to transportation. This is helpful in identifying children and notifying parents and emergency contacts in the event of an emergency/accident. For additional information and guidance, you may refer to Chapter 9, Section .1000 Transportation Standards and http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0224-252L Visit Date: 3/5/2024 Number Present: 105 Completed Date: 3/5/2024 Age: From 0 To 5 Total Minutes: 415 Time In: 09:00 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:55 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-star license, issued February 03, 2022. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Director. Current Inspections are as follows: Sanitation Classification of superior was completed on June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed on January 10, 2023. Allegations are as follows: There is a concern that sanitation guidelines are not being followed. There is a concern regarding staff qualifications. Upon my arrival, I was buzzed in the front door and greeted in the lobby/front desk area by S. Campbell-Bethea, Director. One hundred and twenty-five (125) children and sixteen (16) teachers were present. Children were observed participating in free-choice activities and outdoor play activities. Routine caregiving and handwashing practices were observed. Lunch consisted of hamburger on whole wheat bun, lettuce, sliced tomato, pickle, ketchup, cole slaw/salad, sliced apricots/sliced pears, and milk. The allegations were discussed with S. Campbell-Bethea, Administrator. I interviewed the administrator. During the interview with the administrator, she stated that all classrooms are cleaned daily, after children leave for the day. When teachers clean at the end of the day, all toys are cleaned and sanitized, all surfaces are cleaned and sanitized, and all floors are swept, vacuumed or mopped. Tables and counters are cleaned and sanitized multiple times throughout the day, after use. Bathrooms are cleaned and disinfected throughout the day, after use. Trash is taken out to the dumpster multiple times throughout the day. The administrator stated that yuck buckets are used in the infant, toddler, and two-year-old classrooms. When children put toys in their mouth, the toys are placed in the yuck bucket to be cleaned and sanitized at the end of the day. Highchair trays are sent to the kitchen to be cleaned and sanitized after each meal. Sheets and linens are washed daily. A classroom cleaning guide and classroom cleaning checklist is placed in each classroom. Soapy water, sanitizing solution, and disinfectant solution is made daily in the morning, before children arrive to the facility. The administrator stated that the cook prepares food, puts each classroom’s meal on separate rolling carts, takes a cart to each classroom, and the teachers are responsible for preparing and serving plates for the children in their classroom. Teachers are responsible for cleaning and sanitizing the tables and food prep area, washing their hands, putting on gloves, preparing and serving the plates of food to the children, and ensuring the children wash their hands before being served meals. During the walkthrough, I monitored for classroom cleanliness and bathroom cleanliness. All classrooms were clean. All bathrooms were stocked with toilet paper, paper towels, and soap. Toilet fixtures, sinks, and floors were clean. I also monitored meal service in two classrooms. In Space #5, I observed a teacher washing her hands and putting on gloves, before preparing plates of food. While the food was being prepared, another teacher cleaned and sanitized the tables, before assisting children with washing their hands and helping them to sit down at the table. The teacher sang songs with the children until lunch was served. When the children finished their lunch, they washed their hands before transitioning to rest time and quiet activities. Tables and chairs were cleaned and sanitized, and the floor was swept as children rested on their cots. In Space #10, I observed children reading books in a carpeted area while the teacher cleaned and sanitized tables. Children danced to music while the teacher prepared plates of food. The teacher washed her hands and put on gloves before preparing plates and serving lunch. Children washed their hands before sitting down at tables for lunch. When the children finished their lunch, they washed their hands before transitioning to rest time. Tables and chairs were cleaned and sanitized, and the floor was swept while children rested on their cots or participated in quiet activities. I monitored for staff that have been hired since the annual compliance visit that was completed on November 02, 2023. I reviewed three recently-hired staff members’ files. Each staff member had a valid criminal background check qualifying letter, current CPR and First Aid certification, ITS-SIDS certification (if applicable), signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgments, and documentation of orientation on file. Additionally, each staff member had a medical report, negative TB test results, and a health questionnaire on file. Based on the information gathered and observations made, there is not enough sufficient information to confirm the allegation of violations of child care requirements pertaining to sanitation guidelines not being followed. Based on the information gathered and observations made, there is not enough sufficient information to confirm the allegation of violations of child care requirements pertaining to staff qualifications. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not schedule and obtain a fire inspection within 12 months of the previous inspection. The most recent fire inspection was completed on January 10, 2023. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 19, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance/Reminders: Fire Inspection A violation was cited today for not scheduling and obtaining a fire inspection within 12 months of the previous inspection. According to your records, your fire inspection expired on January 10, 2024. According to Child Care Rule .0304(a), each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. The administrator stated that an attempted fire inspection took place on February 28, 2024. The fire inspector would not complete the inspection due to fire signs not being posted above the fire extinguishers in the facility. The administrator stated that the corporate office ordered the appropriate signage, and they are waiting for the signs to arrive before rescheduling the fire inspection. When the fire inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within 7 days of the inspection visit. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: 0224-252L Visit Date: 3/5/2024 Number Present: 105 Completed Date: 3/5/2024 Age: From 0 To 5 Total Minutes: 415 Time In: 09:00 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:55 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-star license, issued February 03, 2022. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Director. Current Inspections are as follows: Sanitation Classification of superior was completed on June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed on January 10, 2023. Allegations are as follows: There is a concern that sanitation guidelines are not being followed. There is a concern regarding staff qualifications. Upon my arrival, I was buzzed in the front door and greeted in the lobby/front desk area by S. Campbell-Bethea, Director. One hundred and twenty-five (125) children and sixteen (16) teachers were present. Children were observed participating in free-choice activities and outdoor play activities. Routine caregiving and handwashing practices were observed. Lunch consisted of hamburger on whole wheat bun, lettuce, sliced tomato, pickle, ketchup, cole slaw/salad, sliced apricots/sliced pears, and milk. The allegations were discussed with S. Campbell-Bethea, Administrator. I interviewed the administrator. During the interview with the administrator, she stated that all classrooms are cleaned daily, after children leave for the day. When teachers clean at the end of the day, all toys are cleaned and sanitized, all surfaces are cleaned and sanitized, and all floors are swept, vacuumed or mopped. Tables and counters are cleaned and sanitized multiple times throughout the day, after use. Bathrooms are cleaned and disinfected throughout the day, after use. Trash is taken out to the dumpster multiple times throughout the day. The administrator stated that yuck buckets are used in the infant, toddler, and two-year-old classrooms. When children put toys in their mouth, the toys are placed in the yuck bucket to be cleaned and sanitized at the end of the day. Highchair trays are sent to the kitchen to be cleaned and sanitized after each meal. Sheets and linens are washed daily. A classroom cleaning guide and classroom cleaning checklist is placed in each classroom. Soapy water, sanitizing solution, and disinfectant solution is made daily in the morning, before children arrive to the facility. The administrator stated that the cook prepares food, puts each classroom’s meal on separate rolling carts, takes a cart to each classroom, and the teachers are responsible for preparing and serving plates for the children in their classroom. Teachers are responsible for cleaning and sanitizing the tables and food prep area, washing their hands, putting on gloves, preparing and serving the plates of food to the children, and ensuring the children wash their hands before being served meals. During the walkthrough, I monitored for classroom cleanliness and bathroom cleanliness. All classrooms were clean. All bathrooms were stocked with toilet paper, paper towels, and soap. Toilet fixtures, sinks, and floors were clean. I also monitored meal service in two classrooms. In Space #5, I observed a teacher washing her hands and putting on gloves, before preparing plates of food. While the food was being prepared, another teacher cleaned and sanitized the tables, before assisting children with washing their hands and helping them to sit down at the table. The teacher sang songs with the children until lunch was served. When the children finished their lunch, they washed their hands before transitioning to rest time and quiet activities. Tables and chairs were cleaned and sanitized, and the floor was swept as children rested on their cots. In Space #10, I observed children reading books in a carpeted area while the teacher cleaned and sanitized tables. Children danced to music while the teacher prepared plates of food. The teacher washed her hands and put on gloves before preparing plates and serving lunch. Children washed their hands before sitting down at tables for lunch. When the children finished their lunch, they washed their hands before transitioning to rest time. Tables and chairs were cleaned and sanitized, and the floor was swept while children rested on their cots or participated in quiet activities. I monitored for staff that have been hired since the annual compliance visit that was completed on November 02, 2023. I reviewed three recently-hired staff members’ files. Each staff member had a valid criminal background check qualifying letter, current CPR and First Aid certification, ITS-SIDS certification (if applicable), signed Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy acknowledgments, and documentation of orientation on file. Additionally, each staff member had a medical report, negative TB test results, and a health questionnaire on file. Based on the information gathered and observations made, there is not enough sufficient information to confirm the allegation of violations of child care requirements pertaining to sanitation guidelines not being followed. Based on the information gathered and observations made, there is not enough sufficient information to confirm the allegation of violations of child care requirements pertaining to staff qualifications. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not schedule and obtain a fire inspection within 12 months of the previous inspection. The most recent fire inspection was completed on January 10, 2023. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 19, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance/Reminders: Fire Inspection A violation was cited today for not scheduling and obtaining a fire inspection within 12 months of the previous inspection. According to your records, your fire inspection expired on January 10, 2024. According to Child Care Rule .0304(a), each operator shall schedule and obtain a fire inspection within 12 months of the center's previous fire inspection. The operator shall notify the local fire inspector when it is time for the center's annual fire inspection. The operator shall submit the original of the approved annual fire inspection report to the Division within one week of the inspection visit on the form provided by the Division. The administrator stated that an attempted fire inspection took place on February 28, 2024. The fire inspector would not complete the inspection due to fire signs not being posted above the fire extinguishers in the facility. The administrator stated that the corporate office ordered the appropriate signage, and they are waiting for the signs to arrive before rescheduling the fire inspection. When the fire inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within 7 days of the inspection visit. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: WALSH PARKWAY KINDERCARE LEARNING CENTER Facility ID: 26002462 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 96 Completed Date: 11/2/2023 Age: From 0 To 5 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed November 16, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 88%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued February 3, 2022. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Shirley Campbell-Bethea, Director, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on June 26, 2023. Fire Classification of Approved for Day Time Care Only was completed on January 10, 2023. Shaniqua Covington, Assistant Director, greeted me upon my arrival. S. Campbell-Bethea, Director, arrived later during the visit. Ninety-six (96) children and twelve (12) teachers were present. Children were observed participating in free-choice activities. Children had access to the following activity areas: fine motor, blocks, literacy, dramatic-play, science, art, and music. In Space #1, two bottles of formula in the refrigerator were not labeled with a date. The teacher immediately put a date on the bottles and placed them back into the refrigerator. Routine care and handwashing practices were observed. Lunch consisted of beef enchilada, black beans, corn, diced pears, and milk. In the outdoor play area, children were observed running around the space and exploring the equipment on the playground. A variety of outdoor equipment, balls, and riding toys were observed. Ten staff files were reviewed and all documentation was in compliance. Thirteen children’s records were reviewed, and all documentation was in compliance. Program files, including the EPR Plan, were reviewed and all documentation was in compliance. Transportation requirements were monitored and in compliance. A Preservice Requirements for Administrator of a Child Care form was completed today by the recently-hired director. Updated email information was also received from the new director. At the completion of the visit, the Visit Summary was reviewed with S. Campbell-Bethea. The following violations were observed: Violation Number Comment Rule 533 Breast milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, two prepared bottles of formula were not labeled with a date. 15A NCAC 18A .2804(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Facility Specific TA Nutrition for Infants and Toddlers A violation was cited today for storing bottles that were not dated in the infant room refrigerator. According to Child Care Sanitation Rule NCAC 18A .2804(d), Breast milk, formula, and other bottled beverages, including beverages in sippy cups, sent from home shall be fully prepared, dated, and identified for the appropriate child at the child's home. All breast milk, formula, and other bottled beverages shall be returned to the child's home or discarded at the end of each day. Reminders July 2023 Child Care Rule Changes The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. July 2023 New Child Care Rule Rollout A New Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814- 6326. Challenging Behaviors Hotline: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times