NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1025-296L Visit Date: 10/27/2025 Number Present: 44 Completed Date: 10/27/2025 Age: From 0 To 4 Total Minutes: 250 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 02:10 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed April 14, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed August 11, 2025. Fire Classification of Approved completed July 30, 2025. Ms. Loftin was present and accompanied me while observing the indoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and blocks. In Space #2, the children were playing in the following activities: stacking Legos, pretending to cook in the dramatic play area, and building with blocks. In Space #4a, a group of children were sitting on the carpet with their teacher reading a book. Lunch served was soy chicken patties, green beans, bread, cantaloup with honey dew melon, and milk. A violation was observed for Space #3, the floor was not clean. In Space #5, a violation was observed for the ceiling fans. The concerns were discussed with Ms. Loftin, and to inform her of the purpose of my visit. Interviews were conducted with the Administrator, Ms. Loftin and four staff members. There are allegations of violations of child care requirements, including: • Discipline • Nutritious meals • Sanitation • Use of electronics Regarding the concerns for discipline, observations and interviews were conducted. Observations of the teacher and child interactions were observed in all classrooms. Interviews were conducted with the staff members, and it was stated that the teachers will allow the children to self-regulate. If assistance is needed, the teachers will talk to the children, and if needed the teachers will redirect the children to a safe area. The staff members stated that they will communicate about the child’s progress to the families using the app, that is used for the facility. Regarding the concerns for nutritious meals, observations and interviews were conducted. Observations of the teacher and child interactions were observed in all classrooms. The menu is posted on the parent board in the hallway. During today’s visit, the lunch served was the same meal listed on the menu. Interviews were conducted with the staff members. All staff members stated the children are given nutritious meals. The staff members stated that warm food is not placed in plastic bags. The warm food is served in pans or bowls. The administrator and staff stated that sometimes crackers, goldfish, dry foods, etc. may be placed in plastic bags (large Ziplock bags). Regarding the concerns for sanitation, observations and interviews were conducted. Observations of the teacher and child interactions were observed in all classrooms. Interviews were conducted with the staff members, and all staff members stated their procedures for cleaning. It was stated that on Friday’s all toys and equipment’s are cleaned and sanitized. In Space #1, #2, #3, #5, it was observed that on the ceiling fans within the center base, it was observed that there was evidence of dust particles. In Space #5, the fans contained minimal dust particles on the fan wings, in the amount of ½ inch on each of the five wings. During my observations, the ceiling fan was only used in Space #4. The staff members stated that the fans are not “typically” used on average. In Space #3, classroom space is used by school age children. There were no children in attendance during my observations. It was observed that the floor had food particles from the day before, and had not been swept, cleaned, or sanitized. Regarding the concerns for electronic use, observations and interviews were conducted. Observations of the teacher and child interactions were observed in all classrooms. Interviews were conducted with the staff members, and all staff stated that they have not observed staff members using phones, air pods, headphones, or any other prohibited electronic device. The administrator stated that there is a policy against the use of electronic devices and/or accessories for electronic devices. The administrator stated that she had not observed any staff members using cellphones or headphone accessories in the classrooms. Based on the observations and interview information, the allegations for discipline, nutritious meals, use of electronics is unsubstantiated. Based on the observations and interview information, the allegation for sanitation is substantiated. At the completion of the visit, the Visit Summary was signed and left with Ms. Briana Brower, assistance administrator. The following violations were observed: Violation Number Comment Rule 603 All floors and floor coverings were not constructed of nonabsorbent material and/or were not kept clean and in good repair. In Space #3, there were food particles and trash debris on the floor. This classroom is used for the school age children. There were no children present. This was corrected when the staff member swept the floor, cleaned and sanitized the floors. 15A NCAC 18A .2824(a)&(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space #5, the ceiling fan contained about 1/4 inch of visible dust on the five wings. In addition, in Space #1,#2,#3,#5 on the center base of the ceiling fan, there were visible dust particles. This was corrected when the administrator cleaned the ceiling fans. 15A NCAC 18A .2825(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders : Administrative Action: Due to the substantiated complaint, it may result in administrative action. Corrective Action: When speaking with the administrator, Ms. Loftin, she stated that the staff members use the Swiffer mop to clean the ceiling fans weekly. The administrator stated that she talked with the employee, that she did not clean the school age classroom before leaving on Friday October 24, 2025. In addition, she is going to send a notice to all staff members reminding them of the cleaning procedures. On November 6, 2025, during their staff meeting she will provide additional training for cleaning procedures. The classroom was not occupied with children, and the staff members swept the floors and sanitized the floors during my visit. The administrator cleaned the ceiling fans during my visit and cleaned the ceiling fan wings and the center base, to ensure all dust particles were removed. Sanitation Violations/Ceiling Fans/Floors: A violation was observed today for the floors and ceiling fans. The following items were not cleaned and sanitized. Today, we talked about strategies for maintaining compliance. I suggested that send a memo/brief training to remind staff of the cleaning procedures. Today you stated that you have an upcoming training and you can inform your staff prior to the meeting using a memo form. I also suggested that if the ceiling fans appear to have dust, the staff members will need to clean the area. This will ensure that children are not exposed to dust and possibly result in health concerns. During today's visit, the school age children were not present. It was stated that the children will arrive later in the day. It is important that classrooms are cleaned daily. This will avoid germ buildup, and pest. Challenging Behaviors Hotline During interviews, it was discussed that there are some concerns with challenging behaviors. I have provided resources below: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0607 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 34 Completed Date: 4/14/2025 Age: From 1 To 12 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed April 18, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed December 10, 2024. Fire Classification of Approved completed July 30, 2024. Ms. Loftin was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and singing songs. A violation was observed for activity areas. In Space #4a and #4b, the children were playing outdoors. The children were riding cars, swinging on the swings, and building castles with the sand. In #4a, a violation was observed for training requirements. Lunch served was soy chicken patties, fresh salad mix, bread stick, apple sauce, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Loftin. The following violations were observed: Violation Number Comment Rule 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space #1, there were not any books available for the children. There were not enough blocks available for the children. This was corrected when the administrator added books to the activity areas. GS 110-91(12); .0510(a) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. Distant learning was used to complete First Aid and CPR training. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. In Space #4a, there was one staff member present with a group of children, and the staff member did not successfully complete First Aid and CPR training. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Age Appropriate Activities: A violation was cited today for age-appropriate activities. In the classroom used for infants through one year of age, technical assistance was provided for age-appropriate activities. Today, I talked to you about the requirements for children under the age of 3. There are required activities and materials that are required. There were not any books available and there were only four blocks. It is important to make sure that there are enough toys and materials for multiple children to be able to play in the same area. On the Division of Child Development and Education website, we talked about equipment and toy suggestions for each age group. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms. First Aid and CPR: A violation was cited today for First Aid and CPR. This training is required within 90 days of hire. It is important to make sure in the event of an emergency, the staff member will have the required training needed to assist a child that may need either First Aid treatment or CPR. During today’s visit, there was one staff member that attended a virtual training. Virtual training is not accepted as approved First Aid and CPR trainings. Refer to Child Care Rule 10A NCAC 09 .2510. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 34 Completed Date: 4/14/2025 Age: From 1 To 12 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed April 18, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed December 10, 2024. Fire Classification of Approved completed July 30, 2024. Ms. Loftin was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and singing songs. A violation was observed for activity areas. In Space #4a and #4b, the children were playing outdoors. The children were riding cars, swinging on the swings, and building castles with the sand. In #4a, a violation was observed for training requirements. Lunch served was soy chicken patties, fresh salad mix, bread stick, apple sauce, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Loftin. The following violations were observed: Violation Number Comment Rule 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space #1, there were not any books available for the children. There were not enough blocks available for the children. This was corrected when the administrator added books to the activity areas. GS 110-91(12); .0510(a) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. Distant learning was used to complete First Aid and CPR training. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. In Space #4a, there was one staff member present with a group of children, and the staff member did not successfully complete First Aid and CPR training. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Age Appropriate Activities: A violation was cited today for age-appropriate activities. In the classroom used for infants through one year of age, technical assistance was provided for age-appropriate activities. Today, I talked to you about the requirements for children under the age of 3. There are required activities and materials that are required. There were not any books available and there were only four blocks. It is important to make sure that there are enough toys and materials for multiple children to be able to play in the same area. On the Division of Child Development and Education website, we talked about equipment and toy suggestions for each age group. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms. First Aid and CPR: A violation was cited today for First Aid and CPR. This training is required within 90 days of hire. It is important to make sure in the event of an emergency, the staff member will have the required training needed to assist a child that may need either First Aid treatment or CPR. During today’s visit, there was one staff member that attended a virtual training. Virtual training is not accepted as approved First Aid and CPR trainings. Refer to Child Care Rule 10A NCAC 09 .2510. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1105 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 34 Completed Date: 4/14/2025 Age: From 1 To 12 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed April 18, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed December 10, 2024. Fire Classification of Approved completed July 30, 2024. Ms. Loftin was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and singing songs. A violation was observed for activity areas. In Space #4a and #4b, the children were playing outdoors. The children were riding cars, swinging on the swings, and building castles with the sand. In #4a, a violation was observed for training requirements. Lunch served was soy chicken patties, fresh salad mix, bread stick, apple sauce, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Loftin. The following violations were observed: Violation Number Comment Rule 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space #1, there were not any books available for the children. There were not enough blocks available for the children. This was corrected when the administrator added books to the activity areas. GS 110-91(12); .0510(a) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. Distant learning was used to complete First Aid and CPR training. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. In Space #4a, there was one staff member present with a group of children, and the staff member did not successfully complete First Aid and CPR training. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Age Appropriate Activities: A violation was cited today for age-appropriate activities. In the classroom used for infants through one year of age, technical assistance was provided for age-appropriate activities. Today, I talked to you about the requirements for children under the age of 3. There are required activities and materials that are required. There were not any books available and there were only four blocks. It is important to make sure that there are enough toys and materials for multiple children to be able to play in the same area. On the Division of Child Development and Education website, we talked about equipment and toy suggestions for each age group. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms. First Aid and CPR: A violation was cited today for First Aid and CPR. This training is required within 90 days of hire. It is important to make sure in the event of an emergency, the staff member will have the required training needed to assist a child that may need either First Aid treatment or CPR. During today’s visit, there was one staff member that attended a virtual training. Virtual training is not accepted as approved First Aid and CPR trainings. Refer to Child Care Rule 10A NCAC 09 .2510. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2510 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 34 Completed Date: 4/14/2025 Age: From 1 To 12 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed April 18, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed December 10, 2024. Fire Classification of Approved completed July 30, 2024. Ms. Loftin was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and singing songs. A violation was observed for activity areas. In Space #4a and #4b, the children were playing outdoors. The children were riding cars, swinging on the swings, and building castles with the sand. In #4a, a violation was observed for training requirements. Lunch served was soy chicken patties, fresh salad mix, bread stick, apple sauce, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Loftin. The following violations were observed: Violation Number Comment Rule 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space #1, there were not any books available for the children. There were not enough blocks available for the children. This was corrected when the administrator added books to the activity areas. GS 110-91(12); .0510(a) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. Distant learning was used to complete First Aid and CPR training. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. In Space #4a, there was one staff member present with a group of children, and the staff member did not successfully complete First Aid and CPR training. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Age Appropriate Activities: A violation was cited today for age-appropriate activities. In the classroom used for infants through one year of age, technical assistance was provided for age-appropriate activities. Today, I talked to you about the requirements for children under the age of 3. There are required activities and materials that are required. There were not any books available and there were only four blocks. It is important to make sure that there are enough toys and materials for multiple children to be able to play in the same area. On the Division of Child Development and Education website, we talked about equipment and toy suggestions for each age group. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms. First Aid and CPR: A violation was cited today for First Aid and CPR. This training is required within 90 days of hire. It is important to make sure in the event of an emergency, the staff member will have the required training needed to assist a child that may need either First Aid treatment or CPR. During today’s visit, there was one staff member that attended a virtual training. Virtual training is not accepted as approved First Aid and CPR trainings. Refer to Child Care Rule 10A NCAC 09 .2510. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 34 Completed Date: 4/14/2025 Age: From 1 To 12 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed April 18, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed December 10, 2024. Fire Classification of Approved completed July 30, 2024. Ms. Loftin was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and singing songs. A violation was observed for activity areas. In Space #4a and #4b, the children were playing outdoors. The children were riding cars, swinging on the swings, and building castles with the sand. In #4a, a violation was observed for training requirements. Lunch served was soy chicken patties, fresh salad mix, bread stick, apple sauce, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Loftin. The following violations were observed: Violation Number Comment Rule 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space #1, there were not any books available for the children. There were not enough blocks available for the children. This was corrected when the administrator added books to the activity areas. GS 110-91(12); .0510(a) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. Distant learning was used to complete First Aid and CPR training. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. In Space #4a, there was one staff member present with a group of children, and the staff member did not successfully complete First Aid and CPR training. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Age Appropriate Activities: A violation was cited today for age-appropriate activities. In the classroom used for infants through one year of age, technical assistance was provided for age-appropriate activities. Today, I talked to you about the requirements for children under the age of 3. There are required activities and materials that are required. There were not any books available and there were only four blocks. It is important to make sure that there are enough toys and materials for multiple children to be able to play in the same area. On the Division of Child Development and Education website, we talked about equipment and toy suggestions for each age group. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms. First Aid and CPR: A violation was cited today for First Aid and CPR. This training is required within 90 days of hire. It is important to make sure in the event of an emergency, the staff member will have the required training needed to assist a child that may need either First Aid treatment or CPR. During today’s visit, there was one staff member that attended a virtual training. Virtual training is not accepted as approved First Aid and CPR trainings. Refer to Child Care Rule 10A NCAC 09 .2510. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 4/14/2025 Number Present: 34 Completed Date: 4/14/2025 Age: From 1 To 12 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed April 18, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option for Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Shycquanda Loftin, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed December 10, 2024. Fire Classification of Approved completed July 30, 2024. Ms. Loftin was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were on the floor exploring their space. The children were playing with musical toys, shakers, soft toys, and singing songs. A violation was observed for activity areas. In Space #4a and #4b, the children were playing outdoors. The children were riding cars, swinging on the swings, and building castles with the sand. In #4a, a violation was observed for training requirements. Lunch served was soy chicken patties, fresh salad mix, bread stick, apple sauce, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Loftin. The following violations were observed: Violation Number Comment Rule 465 Four of the five activity area(s): art/creative play, children’s books, blocks/block building, manipulatives, family living/dramatic play was not available daily. In Space #1, there were not any books available for the children. There were not enough blocks available for the children. This was corrected when the administrator added books to the activity areas. GS 110-91(12); .0510(a) 1893 Distance learning was used to complete First Aid, CPR and/or playground safety training. Distant learning was used to complete First Aid and CPR training. 10A NCAC 09 .1102(c-e); 10A NCAC 09 .1105(3) 1894 At least one staff member was not present who had successfully completed First Aid and/or CPR training when children were in care. In Space #4a, there was one staff member present with a group of children, and the staff member did not successfully complete First Aid and CPR training. .1102(c-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Age Appropriate Activities: A violation was cited today for age-appropriate activities. In the classroom used for infants through one year of age, technical assistance was provided for age-appropriate activities. Today, I talked to you about the requirements for children under the age of 3. There are required activities and materials that are required. There were not any books available and there were only four blocks. It is important to make sure that there are enough toys and materials for multiple children to be able to play in the same area. On the Division of Child Development and Education website, we talked about equipment and toy suggestions for each age group. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms. First Aid and CPR: A violation was cited today for First Aid and CPR. This training is required within 90 days of hire. It is important to make sure in the event of an emergency, the staff member will have the required training needed to assist a child that may need either First Aid treatment or CPR. During today’s visit, there was one staff member that attended a virtual training. Virtual training is not accepted as approved First Aid and CPR trainings. Refer to Child Care Rule 10A NCAC 09 .2510. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 36 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:30 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed May 4,2023 and Prior to today’s visit, the eighteen-month compliance history score was 93% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet a programmatic option by having staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Inspections are as follows: Sanitation Classification of Superior completed December 21, 2023. Fire Classification of Satisfactory completed July 24, 2023. Shycquanda Loftin, Administrator, were present while I observed the indoor and outdoor areas. In Space #1, infants were participating in tummy time, resting in their cribs and were on the floor exploring the space. Teachers were within arm’s reach of children who were exploring space. In space #4a, two caregivers were assisting toddlers during free play, the two caregivers joined together and read a story. Eleven (11) children one year of age present responded to the story by pointing and smiling. In space #4b, eight children two years of age were observed participating in indoor play. Diaper and handwashing routines were observed. In space #5, twelve children, ranging from three years of age, four years of age and five years of age were observed participating in indoor play. Children were observed participating in free choice activities, including dramatic play, drawing and coloring. Children moved freely about the space. Lunch served were chicken and gravy, mashed potatoes, carrots, slice bread, and milk. I received an updated Staff and Training Worksheet during today’s visit. No violation(s) were found. The most recent fire drill was completed on April 3, 2024, and a shelter-in-place emergency drill was completed on February 8, 2024. At the completion of the visit, the Visit Summary was reviewed with S.Loftin. The following violation(s) were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. This was corrected during the visit, another staff member noticed the child on the playground, reported the incident to the Administrator S.Loftin. The child were placed back into the into space# 5 with staff. .1801(a)(1-5) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Located in space#1, three bottles were not labeled with dates received. This was corrected during the visit, the bottles were received this morning. Today's date were written on the three bottles. 15A NCAC 18A .2804(d) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #3,located in the restroom used by school-age children the middle toilet brown spots were visible inside the toilet. 15A NCAC 18A.2817(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space,#2) G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. The white protective barriers cannot be seen, this may cause a tripping harzard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. 15A NCAC 18A .2832(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 2,2024 you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Safe indoor/outdoor environment: Violation #0807 were citied during today’s visit; sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. This could lead to a tripping hazard which creates an unsafe outdoor environment for the children in care. A safe indoor and outdoor environment is required for all children. Refer to NC childcare rule 10A NCAC .601(d) Sanitation: In child care centers, all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair Trash cans shall be clean and in good repair, trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space, 2&3) Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. : Also, refer to child care rule10A NCAC 09 1719(17 ). Grass: Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. Tall grass/weeds are potential breeding grounds for animals and vermin Refer to NC Childcare Rule 15A NCAC 18A. 2831(i). Adequate Supervision: During today's visit a violation was cited for children not being adequately supervised. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. To ensure a health and safety environment refer to child care rule reference 10A NCAC .09 1801(a)(1-5). We discussed several strategies to help maintain compliance with adequate supervision regarding a child being left on the playground unsupervised. A staff member will be called to step in and assist the staff member with transitions from outdoor activities to indoor activities. Administrator will retrain staff member regarding adequate supervision and complete head counts during transition from outdoor activities to indoor activities. Reminders: The facility has received new items for their activity areas, in space #5, #2, #4a &4b. Please remember all five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Also visit the DCDEE website https://ncchildcare.ncdhhs.gov/ for additional information regarding age-appropriate learning materials. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort three. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. •Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) •Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted •Request technical assistance with your child care consultant and local partners •Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) •Reach out to your local Community College to discuss educational opportunities •Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. •Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 1719 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 36 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:30 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed May 4,2023 and Prior to today’s visit, the eighteen-month compliance history score was 93% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet a programmatic option by having staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Inspections are as follows: Sanitation Classification of Superior completed December 21, 2023. Fire Classification of Satisfactory completed July 24, 2023. Shycquanda Loftin, Administrator, were present while I observed the indoor and outdoor areas. In Space #1, infants were participating in tummy time, resting in their cribs and were on the floor exploring the space. Teachers were within arm’s reach of children who were exploring space. In space #4a, two caregivers were assisting toddlers during free play, the two caregivers joined together and read a story. Eleven (11) children one year of age present responded to the story by pointing and smiling. In space #4b, eight children two years of age were observed participating in indoor play. Diaper and handwashing routines were observed. In space #5, twelve children, ranging from three years of age, four years of age and five years of age were observed participating in indoor play. Children were observed participating in free choice activities, including dramatic play, drawing and coloring. Children moved freely about the space. Lunch served were chicken and gravy, mashed potatoes, carrots, slice bread, and milk. I received an updated Staff and Training Worksheet during today’s visit. No violation(s) were found. The most recent fire drill was completed on April 3, 2024, and a shelter-in-place emergency drill was completed on February 8, 2024. At the completion of the visit, the Visit Summary was reviewed with S.Loftin. The following violation(s) were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. This was corrected during the visit, another staff member noticed the child on the playground, reported the incident to the Administrator S.Loftin. The child were placed back into the into space# 5 with staff. .1801(a)(1-5) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Located in space#1, three bottles were not labeled with dates received. This was corrected during the visit, the bottles were received this morning. Today's date were written on the three bottles. 15A NCAC 18A .2804(d) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #3,located in the restroom used by school-age children the middle toilet brown spots were visible inside the toilet. 15A NCAC 18A.2817(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space,#2) G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. The white protective barriers cannot be seen, this may cause a tripping harzard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. 15A NCAC 18A .2832(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 2,2024 you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Safe indoor/outdoor environment: Violation #0807 were citied during today’s visit; sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. This could lead to a tripping hazard which creates an unsafe outdoor environment for the children in care. A safe indoor and outdoor environment is required for all children. Refer to NC childcare rule 10A NCAC .601(d) Sanitation: In child care centers, all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair Trash cans shall be clean and in good repair, trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space, 2&3) Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. : Also, refer to child care rule10A NCAC 09 1719(17 ). Grass: Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. Tall grass/weeds are potential breeding grounds for animals and vermin Refer to NC Childcare Rule 15A NCAC 18A. 2831(i). Adequate Supervision: During today's visit a violation was cited for children not being adequately supervised. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. To ensure a health and safety environment refer to child care rule reference 10A NCAC .09 1801(a)(1-5). We discussed several strategies to help maintain compliance with adequate supervision regarding a child being left on the playground unsupervised. A staff member will be called to step in and assist the staff member with transitions from outdoor activities to indoor activities. Administrator will retrain staff member regarding adequate supervision and complete head counts during transition from outdoor activities to indoor activities. Reminders: The facility has received new items for their activity areas, in space #5, #2, #4a &4b. Please remember all five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Also visit the DCDEE website https://ncchildcare.ncdhhs.gov/ for additional information regarding age-appropriate learning materials. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort three. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. •Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) •Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted •Request technical assistance with your child care consultant and local partners •Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) •Reach out to your local Community College to discuss educational opportunities •Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. •Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 36 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:30 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed May 4,2023 and Prior to today’s visit, the eighteen-month compliance history score was 93% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet a programmatic option by having staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Inspections are as follows: Sanitation Classification of Superior completed December 21, 2023. Fire Classification of Satisfactory completed July 24, 2023. Shycquanda Loftin, Administrator, were present while I observed the indoor and outdoor areas. In Space #1, infants were participating in tummy time, resting in their cribs and were on the floor exploring the space. Teachers were within arm’s reach of children who were exploring space. In space #4a, two caregivers were assisting toddlers during free play, the two caregivers joined together and read a story. Eleven (11) children one year of age present responded to the story by pointing and smiling. In space #4b, eight children two years of age were observed participating in indoor play. Diaper and handwashing routines were observed. In space #5, twelve children, ranging from three years of age, four years of age and five years of age were observed participating in indoor play. Children were observed participating in free choice activities, including dramatic play, drawing and coloring. Children moved freely about the space. Lunch served were chicken and gravy, mashed potatoes, carrots, slice bread, and milk. I received an updated Staff and Training Worksheet during today’s visit. No violation(s) were found. The most recent fire drill was completed on April 3, 2024, and a shelter-in-place emergency drill was completed on February 8, 2024. At the completion of the visit, the Visit Summary was reviewed with S.Loftin. The following violation(s) were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. This was corrected during the visit, another staff member noticed the child on the playground, reported the incident to the Administrator S.Loftin. The child were placed back into the into space# 5 with staff. .1801(a)(1-5) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Located in space#1, three bottles were not labeled with dates received. This was corrected during the visit, the bottles were received this morning. Today's date were written on the three bottles. 15A NCAC 18A .2804(d) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #3,located in the restroom used by school-age children the middle toilet brown spots were visible inside the toilet. 15A NCAC 18A.2817(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space,#2) G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. The white protective barriers cannot be seen, this may cause a tripping harzard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. 15A NCAC 18A .2832(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 2,2024 you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Safe indoor/outdoor environment: Violation #0807 were citied during today’s visit; sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. This could lead to a tripping hazard which creates an unsafe outdoor environment for the children in care. A safe indoor and outdoor environment is required for all children. Refer to NC childcare rule 10A NCAC .601(d) Sanitation: In child care centers, all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair Trash cans shall be clean and in good repair, trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space, 2&3) Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. : Also, refer to child care rule10A NCAC 09 1719(17 ). Grass: Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. Tall grass/weeds are potential breeding grounds for animals and vermin Refer to NC Childcare Rule 15A NCAC 18A. 2831(i). Adequate Supervision: During today's visit a violation was cited for children not being adequately supervised. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. To ensure a health and safety environment refer to child care rule reference 10A NCAC .09 1801(a)(1-5). We discussed several strategies to help maintain compliance with adequate supervision regarding a child being left on the playground unsupervised. A staff member will be called to step in and assist the staff member with transitions from outdoor activities to indoor activities. Administrator will retrain staff member regarding adequate supervision and complete head counts during transition from outdoor activities to indoor activities. Reminders: The facility has received new items for their activity areas, in space #5, #2, #4a &4b. Please remember all five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Also visit the DCDEE website https://ncchildcare.ncdhhs.gov/ for additional information regarding age-appropriate learning materials. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort three. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. •Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) •Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted •Request technical assistance with your child care consultant and local partners •Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) •Reach out to your local Community College to discuss educational opportunities •Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. •Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 4/18/2024 Number Present: 36 Completed Date: 4/18/2024 Age: From 0 To 5 Total Minutes: 360 Time In: 08:30 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 03:30 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed May 4,2023 and Prior to today’s visit, the eighteen-month compliance history score was 93% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued August 4, 2022. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet a programmatic option by having staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Inspections are as follows: Sanitation Classification of Superior completed December 21, 2023. Fire Classification of Satisfactory completed July 24, 2023. Shycquanda Loftin, Administrator, were present while I observed the indoor and outdoor areas. In Space #1, infants were participating in tummy time, resting in their cribs and were on the floor exploring the space. Teachers were within arm’s reach of children who were exploring space. In space #4a, two caregivers were assisting toddlers during free play, the two caregivers joined together and read a story. Eleven (11) children one year of age present responded to the story by pointing and smiling. In space #4b, eight children two years of age were observed participating in indoor play. Diaper and handwashing routines were observed. In space #5, twelve children, ranging from three years of age, four years of age and five years of age were observed participating in indoor play. Children were observed participating in free choice activities, including dramatic play, drawing and coloring. Children moved freely about the space. Lunch served were chicken and gravy, mashed potatoes, carrots, slice bread, and milk. I received an updated Staff and Training Worksheet during today’s visit. No violation(s) were found. The most recent fire drill was completed on April 3, 2024, and a shelter-in-place emergency drill was completed on February 8, 2024. At the completion of the visit, the Visit Summary was reviewed with S.Loftin. The following violation(s) were observed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. This was corrected during the visit, another staff member noticed the child on the playground, reported the incident to the Administrator S.Loftin. The child were placed back into the into space# 5 with staff. .1801(a)(1-5) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Located in space#1, three bottles were not labeled with dates received. This was corrected during the visit, the bottles were received this morning. Today's date were written on the three bottles. 15A NCAC 18A .2804(d) 605 Toilet fixtures were not cleaned and disinfected at least daily and when visibly soiled. In space #3,located in the restroom used by school-age children the middle toilet brown spots were visible inside the toilet. 15A NCAC 18A.2817(b) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. Trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space,#2) G.S. 110-91(6); .0601(b) 807 A safe indoor and outdoor environment was not provided for the children. Sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. The white protective barriers cannot be seen, this may cause a tripping harzard. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. 15A NCAC 18A .2832(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 2,2024 you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space #2, #3, #4a, #4b,and,#5 the paint on the window seals is peeling. In space #4b, and #5, the rubber border at the bottom of the walls located in the children’s restroom is peeling from the surface. In space #2, the exit door to the playground area has stains and scuff marks. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Safe indoor/outdoor environment: Violation #0807 were citied during today’s visit; sand is covering the protective barrier in the play area used by preschool age children and the play area used by toddlers. This could lead to a tripping hazard which creates an unsafe outdoor environment for the children in care. A safe indoor and outdoor environment is required for all children. Refer to NC childcare rule 10A NCAC .601(d) Sanitation: In child care centers, all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair Trash cans shall be clean and in good repair, trash cans throughout the establishment were not clean (food items that splashed on trash can had not been cleaned in space, 2&3) Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. : Also, refer to child care rule10A NCAC 09 1719(17 ). Grass: Located in the play area used by infants, weeds were visible in the fence. The weeds were spilling over into the play area accessible to infants in care. Tall grass/weeds are potential breeding grounds for animals and vermin Refer to NC Childcare Rule 15A NCAC 18A. 2831(i). Adequate Supervision: During today's visit a violation was cited for children not being adequately supervised. S. Loftin, Administrator made me(Angela Stevens, Child Care Consultant) aware that a preschool age child were left unsupervised on the playground area used by preschoolers for one minute(11:37am-11:38am). In space#5, one staff member with twelve (12) children ranging from three years of age to five years of age were participating in outdoor activities from 10:30am to 11:37am. To ensure a health and safety environment refer to child care rule reference 10A NCAC .09 1801(a)(1-5). We discussed several strategies to help maintain compliance with adequate supervision regarding a child being left on the playground unsupervised. A staff member will be called to step in and assist the staff member with transitions from outdoor activities to indoor activities. Administrator will retrain staff member regarding adequate supervision and complete head counts during transition from outdoor activities to indoor activities. Reminders: The facility has received new items for their activity areas, in space #5, #2, #4a &4b. Please remember all five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Also visit the DCDEE website https://ncchildcare.ncdhhs.gov/ for additional information regarding age-appropriate learning materials. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort three. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. •Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) •Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted •Request technical assistance with your child care consultant and local partners •Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) •Reach out to your local Community College to discuss educational opportunities •Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. •Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways o ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality o If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment o Assessment scores can be saved to use during the reassessment year o Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: JENNIFER STRICKLAND Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 27 Completed Date: 11/2/2023 Age: From 0 To 4 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed May 4, 2023, and prior to today’s visit, the eighteen-month compliance history score was 95% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four (4)-Star License issued August 4, 2022. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option by having staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed September 20, 2022. Fire Classification of Satisfactory completed July 24, 2023. Shycquanda Loftin, Administrator assisted me while I observed the indoor and outdoor areas. In space #1, infants were exploring their space, and participating in tummy time. Both teachers were observed sitting on the carpet, one singing nursery rhymes and the other one reading a book to the children. In space #4a children were participating in free play and then transitioned to the carpet to listen to a book that the teacher was going to read. In space # 4b, children were observed outdoors participating in gross motor activities. (pushing toys, running, and pulling cars) In space #5, preschool children were transitioning from outdoors. Handwashing was observed. Tables were ready for an art activity. Children sat at the table and painted with leaves, some painted the leaves and others chose to paint a picture. Lunch served today was barbeque chicken, corn, w/w roll, apple sauce, bread, and milk The facility's program records were reviewed for compliance. At the completion of the visit, the Visit Summary was reviewed with S. Loftin. The following violation was observed: Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.The most current sanitation inspection report for the facility was completed September 20, 2022 GS 110-91 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 16, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Mail or email the information to: Jennifer Strickland Child Care Consultant P.O. Box 641 Fayetteville, NC 28302 jennifer.a.strickland@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Observation Suggestion: Children throughout the facility were engaged in classroom activities and were responsive to the teachers. Materials were available on low shelves for children to reach themselves. I encourage teachers to continue to communicate with children as they engage in play both indoors and outdoors. Teachers should continue monitoring the children and facilitating play to build in children’s social emotional. Sanitation Inspection: The violation for a current sanitation inspection was cited today. Sanitation inspections are required to be completed at least annually for all licensed child care programs. I suggested S. Loftin contact Cumberland County Environmental Health Department, request an updated sanitation inspection, and document contact made with the agency. Please scan and email a copy of the sanitation inspection report to me by November 16, 2023, attached to the compliance letter. NCRLAP: I encourage teachers to visit the NCRLAP website at www.ncrlap.org for the video resources such as “Language for Learning: Infants and Toddlers” and “Language for Learning: Preschoolers. Also available are additional webinars, handouts, and other videos for all Environment Rating Scales. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. DCDEE Website/ Child Care Consultant Contact Information Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at jennifer.a.strickland@dhhs.nc.gov or 910- 882-2378 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #147 Facility ID: 26001542 Consultant: JENNIFER STRICKLAND Operation Type: Center Case Number: Visit Date: 11/2/2023 Number Present: 27 Completed Date: 11/2/2023 Age: From 0 To 4 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed May 4, 2023, and prior to today’s visit, the eighteen-month compliance history score was 95% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four (4)-Star License issued August 4, 2022. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option by having staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed September 20, 2022. Fire Classification of Satisfactory completed July 24, 2023. Shycquanda Loftin, Administrator assisted me while I observed the indoor and outdoor areas. In space #1, infants were exploring their space, and participating in tummy time. Both teachers were observed sitting on the carpet, one singing nursery rhymes and the other one reading a book to the children. In space #4a children were participating in free play and then transitioned to the carpet to listen to a book that the teacher was going to read. In space # 4b, children were observed outdoors participating in gross motor activities. (pushing toys, running, and pulling cars) In space #5, preschool children were transitioning from outdoors. Handwashing was observed. Tables were ready for an art activity. Children sat at the table and painted with leaves, some painted the leaves and others chose to paint a picture. Lunch served today was barbeque chicken, corn, w/w roll, apple sauce, bread, and milk The facility's program records were reviewed for compliance. At the completion of the visit, the Visit Summary was reviewed with S. Loftin. The following violation was observed: Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91.The most current sanitation inspection report for the facility was completed September 20, 2022 GS 110-91 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 16, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Mail or email the information to: Jennifer Strickland Child Care Consultant P.O. Box 641 Fayetteville, NC 28302 jennifer.a.strickland@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Observation Suggestion: Children throughout the facility were engaged in classroom activities and were responsive to the teachers. Materials were available on low shelves for children to reach themselves. I encourage teachers to continue to communicate with children as they engage in play both indoors and outdoors. Teachers should continue monitoring the children and facilitating play to build in children’s social emotional. Sanitation Inspection: The violation for a current sanitation inspection was cited today. Sanitation inspections are required to be completed at least annually for all licensed child care programs. I suggested S. Loftin contact Cumberland County Environmental Health Department, request an updated sanitation inspection, and document contact made with the agency. Please scan and email a copy of the sanitation inspection report to me by November 16, 2023, attached to the compliance letter. NCRLAP: I encourage teachers to visit the NCRLAP website at www.ncrlap.org for the video resources such as “Language for Learning: Infants and Toddlers” and “Language for Learning: Preschoolers. Also available are additional webinars, handouts, and other videos for all Environment Rating Scales. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. DCDEE Website/ Child Care Consultant Contact Information Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at jennifer.a.strickland@dhhs.nc.gov or 910- 882-2378 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times