G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/12/2025 Number Present: 45 Completed Date: 12/12/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed December 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 20, 2025. Fire Classification of Approved completed January 24, 2025. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children were playing with dishes, shakers, dolls, manipulatives, and reading books. In Space #2, the children were cleaning up their toys in preparation for outdoor play. In Space #3, the children were building with Legos, writing, coloring, building with manipulatives, and stacking the magnetic cubes. In Space #4, the children were reading books. A violation was observed for equipment in good repair. The lunch served was macaroni and cheese, pasta, carrots, salad, mixed fruit, and milk. The most recent fire drill was completed on November 14, 2025, and the most recent shelter in place drill was completed September 22, 2025. The most current monthly outdoor inspection was completed November 14, 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space #4, there were some children's books that were ripped. There were twelve books that contained pages and ripped book covers located in the classroom. This was corrected when the administrator removed the books not in good repair. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today were corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Observation/Technical Assistance (TA): Technical Assistance: A violation was observed today because there were several books not in good repair. Ensure that books are not ripped or torn. There were several books that were ripped in Space #4. The staff members will need to evaluate the learning space to ensure that all toys, materials, books, and equipment are all in good repair. This can occur before the children arrive in the classroom. In addition, the teacher can block out time to discuss how to take care of the books. This can include how to turn the pages, and being gentle when handling the books. QRIS: We reviewed the QRIS pathways to stars. Social Emotional Development: You can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors and provide strategies to help your non-verbal children. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. In addition, reach out to the Partnership for Children for resources and support. Challenging Behaviors Hotline Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/12/2025 Number Present: 45 Completed Date: 12/12/2025 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 03:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed December 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 20, 2025. Fire Classification of Approved completed January 24, 2025. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children were playing with dishes, shakers, dolls, manipulatives, and reading books. In Space #2, the children were cleaning up their toys in preparation for outdoor play. In Space #3, the children were building with Legos, writing, coloring, building with manipulatives, and stacking the magnetic cubes. In Space #4, the children were reading books. A violation was observed for equipment in good repair. The lunch served was macaroni and cheese, pasta, carrots, salad, mixed fruit, and milk. The most recent fire drill was completed on November 14, 2025, and the most recent shelter in place drill was completed September 22, 2025. The most current monthly outdoor inspection was completed November 14, 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space #4, there were some children's books that were ripped. There were twelve books that contained pages and ripped book covers located in the classroom. This was corrected when the administrator removed the books not in good repair. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today were corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Observation/Technical Assistance (TA): Technical Assistance: A violation was observed today because there were several books not in good repair. Ensure that books are not ripped or torn. There were several books that were ripped in Space #4. The staff members will need to evaluate the learning space to ensure that all toys, materials, books, and equipment are all in good repair. This can occur before the children arrive in the classroom. In addition, the teacher can block out time to discuss how to take care of the books. This can include how to turn the pages, and being gentle when handling the books. QRIS: We reviewed the QRIS pathways to stars. Social Emotional Development: You can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors and provide strategies to help your non-verbal children. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. In addition, reach out to the Partnership for Children for resources and support. Challenging Behaviors Hotline Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 6/16/2025 Number Present: 65 Completed Date: 6/16/2025 Age: From 1 To 12 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed December 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Vesca McCrowie, staff member, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 12, 2024. Fire Classification of Approved completed January 24, 2025. Ms. McCrowie was present and assisted me while observing the indoor areas. In Space #1, the children were cleaning up their toys and preparing to go outdoors. In Space #2, the children were playing with toys in their classroom. The children played with blocks, Legos, animals, coloring, puzzles, and musical toys. In Space #5, the school age children were playing in the following activities: coloring, puzzles, magnets, games, and books. The lunch served was turkey and ham, corn, baked beans, apples, cornbread, and milk. The most recent fire drill was completed on May 16, 2025, and the most recent shelter in place drill was completed April 17, 2025. The most current monthly outdoor inspection was completed in May 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. McCrowie. The following violation was observed: Violation Number Comment Rule 505 Drinking water was not freely available to children of all ages. There were two groups of children outdoors and did not access to drinking water. This was corrected when the administrator stated that the staff members will bring the container of water from the classroom to outdoors, and drinking water will be free available at all times. .0901(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders : Drinking Water: A violation was observed today for drinking water not accessible to children. During outdoor play, drinking water was not available. It is required to have drinking water available at all times. Refer to Child Care Rules: .0901(e), for more information on this rule requirement. Technical Assistance: A violation was not cited but a reminder was provided to ensure that books are not ripped or torn. There was one book that was ripped in Space #2. The staff members will need to evaluate the learning space to ensure that all toys, materials, books, and equipment are all in good repair. In addition, in Space #1, in the drawer there was a large zip block bag with extra toys, make sure that staff members are using a replacement for storage, and avoiding plastic in toddler/preschool classrooms. Observation/Technical Assistance (TA): An observation was observed in the toddler/preschool classroom and school age classroom. In both classrooms, both staff members provided opportunities for learning and development. The staff members talked to the children and encouraged the children to conversate. In the toddler/preschool classroom, I observed some children not engaging in activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors and provide strategies to help your non-verbal children. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. Challenging Behaviors Hotline Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Periods of Waiting for Young Children: There is a way to create waiting to be exciting and fun if the period of waiting, is not too long. Limited waiting can help children learn self-control and regulating behaviors. Remember, long periods of waiting can lead to challenging behaviors. Some suggestions that can be used for short periods of waiting include using a timer (the children will know when the timer goes off, that means we transition to the next activity). The staff member can play “Simon Says” or ask how many “circles (use different shapes)” or “purple things (name different colors)”, etc. can you find? In addition, involve children in the transitions, for example bringing markers, or napkins, etc. More importantly, have a plan for children waiting their turn. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 49 Completed Date: 12/16/2024 Age: From 1 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 12:55 PM Time In: 01:55 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. In addition, requirements for the administrative action were monitored today. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 12, 2024. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children took turns painting their tree with green paint. The other children were on the floor playing in the following activities: shakers, Legos, books, and blocks. A violation was observed for furnishings. In Space #2, the children cleaned up their toys and the teacher prepared an activity using playdoh. In Space #3, the children put on their jackets and the teacher counted the children before going outdoors. Lunch served was turkey with cheese, tortilla wrap, broccoli, pears, and milk. During today’s visit for the Administrative Action (AA) Three Month Written Warning was reviewed. The facility was issued the administrative action dated November 05, 2024. The action was received on November 15, 2024. The action was placed near the entrance of the facility. During today’s visit, the stipulations were reviewed. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space #2, there were two places on the flooring that contained uneven parts. The flooring was lifting up from the base of the flooring. On one part in front of the sink, seven (7) inches of flooring was not in good repair and one part in front of the changing table, five (5) inches of flooring was not in good repair. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Administrator Action The administrative action and cover letter dated November 05, 2024, was received by mail on November 15, 2024. As a reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. The administrator stated the required training will be completed on Thursday, December 19, 2024. Safe Outdoor Environment A violation was cited today for equipment and furnishings. In Space #1, there were two areas that displayed the parts of the flooring removed from the floor base. It was stated today that a work order was already placed prior to my visit, and this item has been ordered and will be replaced. According to Child Care Rule 10A NCAC 09 .0604(p), once a day, prior to initial use, the indoor premises shall be checked for debris, vandalism, and broken equipment. Broken furnishings shall be removed and disposed of. Providing a safe environment is important for children’s growth and development. We discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .2201 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 49 Completed Date: 12/16/2024 Age: From 1 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 12:55 PM Time In: 01:55 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. In addition, requirements for the administrative action were monitored today. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 12, 2024. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children took turns painting their tree with green paint. The other children were on the floor playing in the following activities: shakers, Legos, books, and blocks. A violation was observed for furnishings. In Space #2, the children cleaned up their toys and the teacher prepared an activity using playdoh. In Space #3, the children put on their jackets and the teacher counted the children before going outdoors. Lunch served was turkey with cheese, tortilla wrap, broccoli, pears, and milk. During today’s visit for the Administrative Action (AA) Three Month Written Warning was reviewed. The facility was issued the administrative action dated November 05, 2024. The action was received on November 15, 2024. The action was placed near the entrance of the facility. During today’s visit, the stipulations were reviewed. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space #2, there were two places on the flooring that contained uneven parts. The flooring was lifting up from the base of the flooring. On one part in front of the sink, seven (7) inches of flooring was not in good repair and one part in front of the changing table, five (5) inches of flooring was not in good repair. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Administrator Action The administrative action and cover letter dated November 05, 2024, was received by mail on November 15, 2024. As a reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. The administrator stated the required training will be completed on Thursday, December 19, 2024. Safe Outdoor Environment A violation was cited today for equipment and furnishings. In Space #1, there were two areas that displayed the parts of the flooring removed from the floor base. It was stated today that a work order was already placed prior to my visit, and this item has been ordered and will be replaced. According to Child Care Rule 10A NCAC 09 .0604(p), once a day, prior to initial use, the indoor premises shall be checked for debris, vandalism, and broken equipment. Broken furnishings shall be removed and disposed of. Providing a safe environment is important for children’s growth and development. We discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 49 Completed Date: 12/16/2024 Age: From 1 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 12:55 PM Time In: 01:55 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. In addition, requirements for the administrative action were monitored today. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 12, 2024. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children took turns painting their tree with green paint. The other children were on the floor playing in the following activities: shakers, Legos, books, and blocks. A violation was observed for furnishings. In Space #2, the children cleaned up their toys and the teacher prepared an activity using playdoh. In Space #3, the children put on their jackets and the teacher counted the children before going outdoors. Lunch served was turkey with cheese, tortilla wrap, broccoli, pears, and milk. During today’s visit for the Administrative Action (AA) Three Month Written Warning was reviewed. The facility was issued the administrative action dated November 05, 2024. The action was received on November 15, 2024. The action was placed near the entrance of the facility. During today’s visit, the stipulations were reviewed. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space #2, there were two places on the flooring that contained uneven parts. The flooring was lifting up from the base of the flooring. On one part in front of the sink, seven (7) inches of flooring was not in good repair and one part in front of the changing table, five (5) inches of flooring was not in good repair. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Administrator Action The administrative action and cover letter dated November 05, 2024, was received by mail on November 15, 2024. As a reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. The administrator stated the required training will be completed on Thursday, December 19, 2024. Safe Outdoor Environment A violation was cited today for equipment and furnishings. In Space #1, there were two areas that displayed the parts of the flooring removed from the floor base. It was stated today that a work order was already placed prior to my visit, and this item has been ordered and will be replaced. According to Child Care Rule 10A NCAC 09 .0604(p), once a day, prior to initial use, the indoor premises shall be checked for debris, vandalism, and broken equipment. Broken furnishings shall be removed and disposed of. Providing a safe environment is important for children’s growth and development. We discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/16/2024 Number Present: 49 Completed Date: 12/16/2024 Age: From 1 To 5 Total Minutes: 345 Time In: 09:00 AM Time Out: 12:55 PM Time In: 01:55 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. In addition, requirements for the administrative action were monitored today. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed November 12, 2024. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children took turns painting their tree with green paint. The other children were on the floor playing in the following activities: shakers, Legos, books, and blocks. A violation was observed for furnishings. In Space #2, the children cleaned up their toys and the teacher prepared an activity using playdoh. In Space #3, the children put on their jackets and the teacher counted the children before going outdoors. Lunch served was turkey with cheese, tortilla wrap, broccoli, pears, and milk. During today’s visit for the Administrative Action (AA) Three Month Written Warning was reviewed. The facility was issued the administrative action dated November 05, 2024. The action was received on November 15, 2024. The action was placed near the entrance of the facility. During today’s visit, the stipulations were reviewed. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violation was observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. In Space #2, there were two places on the flooring that contained uneven parts. The flooring was lifting up from the base of the flooring. On one part in front of the sink, seven (7) inches of flooring was not in good repair and one part in front of the changing table, five (5) inches of flooring was not in good repair. G.S. 110-91(6); .0601(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Administrator Action The administrative action and cover letter dated November 05, 2024, was received by mail on November 15, 2024. As a reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. The administrator stated the required training will be completed on Thursday, December 19, 2024. Safe Outdoor Environment A violation was cited today for equipment and furnishings. In Space #1, there were two areas that displayed the parts of the flooring removed from the floor base. It was stated today that a work order was already placed prior to my visit, and this item has been ordered and will be replaced. According to Child Care Rule 10A NCAC 09 .0604(p), once a day, prior to initial use, the indoor premises shall be checked for debris, vandalism, and broken equipment. Broken furnishings shall be removed and disposed of. Providing a safe environment is important for children’s growth and development. We discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0924-336L Visit Date: 10/2/2024 Number Present: 51 Completed Date: 10/2/2024 Age: From 1 To 5 Total Minutes: 285 Time In: 09:00 AM Time Out: 12:00 PM Time In: 12:30 PM Time Out: 02:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 06, 2024. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and accompanied me while observing the indoor areas. In Space #1, the children were playing in the following activities: Legos, shakers, puzzles, magnifying glasses, and books. In Space #2, the children were listening to music and playing their musical instruments. Space#7, the children were sitting on the carpet singing songs. Lunch served was turkey ham, green beans, bread, mixed fruit, and milk. There is a concern that inappropriate discipline was used. The concern was discussed with Ms. Johnson. Interviews were conducted with the administrator, and one staff that had a conference with the parent and the child. The staff member is employed as an Office Assistance. Regarding the concerns that inappropriate discipline was used, observations and interviews were conducted. Classroom observations were observed. The staff member stated that she had a conference with the parent, and she interviewed the child. When asked what happened, in reference to a hit, the child stated, “she didn’t hit me, she thumped me”. The child used their fingers and motioned a thump action. The child used their thumb and middle finger and pressed together. The child stated that he was thumped in the back of his head. The staff member stated that the child was able to touch the back of his head where he was thumped. The administrator stated that the teacher involved denied the allegation. The staff member involved was not interviewed because their last day of employment was September 23, 2024. In addition, the discipline policy was reviewed and the camera footage. Based off the camera footage on September 20, 2024, the time started around 4:25 pm, it was observed that the child came out of the bathroom holding his head and crying. It appeared that the teacher did not respond to their child’s cry or try to assist the child with their injury. The child leaned against the wall then walked away when the child’s parent came in the room. When the child’s parent came into the room, the child was talking to the parent, and it appeared the child was explaining about the incident that occurred. The teacher walked up to the child and rubbed their head, then proceeded to walk away. The parent turned to the teacher and talked to the teacher and conversation occurred between the two, then the parent took their child out of the classroom. The video did not have sound, but the video had a clear picture of what may have occurred based off of the body language of the child prior to entering the bathroom to leaving the bathroom. Before the child ran into the bathroom, the child was walking and running around the classroom and playing with the other children. The child was not crying prior to walking into the bathroom. It was less than ten seconds, when the child went from playing to crying and holding his head. The camera footage does not show footage inside of the bathroom. Based on the observations and interview information, the allegation that inappropriate discipline was used is substantiated. At the completion of the visit, the Visit Summary was reviewed with Vesca McCrowie, staff member. The following violation was observed: Violation Number Comment Rule 872 Appropriate discipline practices were not followed. It was confirmed by the staff member that she talked to the child involved with the parent present, and the child stated that the teacher did not hit him, she "thumped" him in the head. The child also showed the motion of how the child was "thumped" in the head, by using his fingers to show the motion. In addition, the camera footage was observed and the child was running and playing prior to going in to the bathroom, then in less than ten seconds, the child came out of the bathroom, holding his head and crying. This was corrected when the administrator removed the teacher from the classroom on September 23, 2024, and the the last day of employment was on September 23, 2024. .1803 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Administrative Action: Although the facility has made a self-report, and provided an action by identifying that the employee’s last date of employment was September 23, 2024, it may result in an action. Due to the substantiated complaint, it may result in more stringent administrative action. Currently, the facility has a written warning. If a more stringent action is warranted, you will be notified by telephone and/or email. Discipline Policy: A violation was cited today for inappropriate discipline. Although an action has already been put in place, and the employee identified in the allegation last day of employment was September 23, 2024, it is best to ensure this situation does not occur again. It is best to review the discipline policy with all staff, and provide examples of appropriate discipline practices, nurturing and positive environment. Staff members need to make sure that if they observe another staff member not providing positive discipline, nurturing and positive environment, to notify the administrator. The administrator will need to evaluate the situation to determine the next steps. It may be best practice to modify procedures when teachers are helping children conduct toileting and or handwashing in areas that are not accessible for the camera view and/or an area secluded from other staff and children. It may be best to ensure that another staff member is present anytime, a child may need assistance in an area secluded from other staff or children. It is best to provide procedures to help eliminate situations that may be harmful to children. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1801 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0624-074L Visit Date: 6/17/2024 Number Present: 85 Completed Date: 6/17/2024 Age: From 1 To 12 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Vesca McCrowie, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 06, 2024. Fire Classification of Approved completed January 26, 2024. Ms. McCrowie was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children were playing in the following activities: shakers, blocks, cars, animals, and books. In Space #2, the children were preparing to go outdoors. Outside the children played on the swings, sand, and cars. In Space#6, the children were coloring, writing, and water painting. Lunch served was macaroni and cheese, green beans, applesauce, and milk. There are concerns: • Children are not being adequately supervised. The concerns were discussed with Ms. Vesca McCrowie, and one other staff member at the approximate time the incident occurred. Regarding the concerns for children are not being adequately supervised observations and interviews were conducted. The staff members supervised their groups of children. Upon arrival there were two staff members present with a group of eleven children. The ages of the children were two’s and three’s. During my observation, I was able to observe the staff members counting the children. The staff members completed the face to name chart. On the day of the incident, the staff member stated that a head count was conducted before leaving the classroom, but a head count was not conducted after all the children were outdoors. The staff member stated that a head count and face to name sheet is now required after the children transition outdoors. Based on the observations and interview information, the allegation that children were left unsupervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. McCrowie. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was confirmed during interviews that a child was left unattended in a classroom for fourteen minutes. During today's visit, I observed the staff members conducting a head count and using the face to name sheet to ensure all children were accounted for. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 1, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child was left unattended in their classroom for approximately fourteen minutes. Children need to be supervised at all times. Today we talked about making sure that the staff members and conducting head counts throughout the day. If there are any transitions, staff members need to ensure that the face to name sheet is complete to ensure that all children are accounted for. The supervision policy will need to be reviewed for all staff members. Refer to Child Care Rule: 10A NCAC 09 .1801 Administrative Action: During today's visit, an investigation was conducted for supervision and the allegation was substantiated. This may result in an administrative action. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0624-074L Visit Date: 6/17/2024 Number Present: 85 Completed Date: 6/17/2024 Age: From 1 To 12 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Vesca McCrowie, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 06, 2024. Fire Classification of Approved completed January 26, 2024. Ms. McCrowie was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children were playing in the following activities: shakers, blocks, cars, animals, and books. In Space #2, the children were preparing to go outdoors. Outside the children played on the swings, sand, and cars. In Space#6, the children were coloring, writing, and water painting. Lunch served was macaroni and cheese, green beans, applesauce, and milk. There are concerns: • Children are not being adequately supervised. The concerns were discussed with Ms. Vesca McCrowie, and one other staff member at the approximate time the incident occurred. Regarding the concerns for children are not being adequately supervised observations and interviews were conducted. The staff members supervised their groups of children. Upon arrival there were two staff members present with a group of eleven children. The ages of the children were two’s and three’s. During my observation, I was able to observe the staff members counting the children. The staff members completed the face to name chart. On the day of the incident, the staff member stated that a head count was conducted before leaving the classroom, but a head count was not conducted after all the children were outdoors. The staff member stated that a head count and face to name sheet is now required after the children transition outdoors. Based on the observations and interview information, the allegation that children were left unsupervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. McCrowie. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was confirmed during interviews that a child was left unattended in a classroom for fourteen minutes. During today's visit, I observed the staff members conducting a head count and using the face to name sheet to ensure all children were accounted for. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 1, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child was left unattended in their classroom for approximately fourteen minutes. Children need to be supervised at all times. Today we talked about making sure that the staff members and conducting head counts throughout the day. If there are any transitions, staff members need to ensure that the face to name sheet is complete to ensure that all children are accounted for. The supervision policy will need to be reviewed for all staff members. Refer to Child Care Rule: 10A NCAC 09 .1801 Administrative Action: During today's visit, an investigation was conducted for supervision and the allegation was substantiated. This may result in an administrative action. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: STACEY EATON Operation Type: Center Case Number: 0424-138A Visit Date: 5/10/2024 Number Present: 59 Completed Date: 5/10/2024 Age: From 0 To 5 Total Minutes: -660 Time In: 11:30 AM Time Out: 12:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. Tashia Johnson, Administrator, accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Johnson during today’s visit. Limited monitoring of child care requirements occurred during today’s visit. One violation was cited during today’s visit. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member hit a three-year-old child on the face leaving a red area on the cheek following a toileting incident in the bathroom area. G.S. 110-91(10) Violations must be corrected immediately. Within one week ( May 17, 2024) you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Stacey Eaton, Investigations Consultant, Phone#: (910) 260-2071, Fax#: (910) 425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910) 260-2071, Fax#: (910) 425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 2/15/2024 Number Present: 58 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed March 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 07, 2023. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children were sitting on the carpet with their caregiver singing songs. The children were reading books, playing with large Legos, and soft toys. In Space #4, the children were building with Legos, pretending to talk on the phone, building with shapes, and reading books. In Space#7, the groups of children were outdoors playing. Outside, the children played on the swings, climbed on the large climbing structure, and played with sand and sand toys. Lunch served was barbecue chicken, baked sweet potatoes, sweet green peas, bread, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not completed for three staff members, (S.D date of hire 9/25/2023, N.A date of hire 10/24/2023, and P.R date of hire 7/31/2023). .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training was not completed for (S.D date of hire 9/25/2023, N.A date of hire 10/24/2023, and P.R date of hire 7/31/2023). .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 29, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: First Aid and CPR Certification: A violation was cited for missing training for First Aid and CPR Training. CPR and First Aid Training are required to be completed within 90 days of hire and before the certification expires. It is important to make sure in an event of an emergency, the staff member would have the required training needed to assist a child that may need either First Aid treatment or CPR. Refer to Child Care Rule 10A NCAC 09 .1102 and .1102 (c). Rated License Assessment: In preparation for the rated license assessment, you can view https://ncrlap.org for resources and training videos to prepare for your rated license assessment. In addition, make sure WORKS is updated to reflect any new education updates. Today National Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ . My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: THE SUNSHINE HOUSE, INC. #145-A Facility ID: 26001539 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 2/15/2024 Number Present: 58 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 300 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed March 02, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Three- Star License issued October 30, 2021. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Tahshia Johnson, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 07, 2023. Fire Classification of Approved completed January 26, 2024. Ms. Johnson was present and assisted me while observing the indoor and outdoor areas. In Space #1, the children were sitting on the carpet with their caregiver singing songs. The children were reading books, playing with large Legos, and soft toys. In Space #4, the children were building with Legos, pretending to talk on the phone, building with shapes, and reading books. In Space#7, the groups of children were outdoors playing. Outside, the children played on the swings, climbed on the large climbing structure, and played with sand and sand toys. Lunch served was barbecue chicken, baked sweet potatoes, sweet green peas, bread, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Johnson. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification was not completed for three staff members, (S.D date of hire 9/25/2023, N.A date of hire 10/24/2023, and P.R date of hire 7/31/2023). .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training was not completed for (S.D date of hire 9/25/2023, N.A date of hire 10/24/2023, and P.R date of hire 7/31/2023). .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 29, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: First Aid and CPR Certification: A violation was cited for missing training for First Aid and CPR Training. CPR and First Aid Training are required to be completed within 90 days of hire and before the certification expires. It is important to make sure in an event of an emergency, the staff member would have the required training needed to assist a child that may need either First Aid treatment or CPR. Refer to Child Care Rule 10A NCAC 09 .1102 and .1102 (c). Rated License Assessment: In preparation for the rated license assessment, you can view https://ncrlap.org for resources and training videos to prepare for your rated license assessment. In addition, make sure WORKS is updated to reflect any new education updates. Today National Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ . My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times