Loading
Loading facility…
Pulling inspections, violations, and complaints.
Loading
Pulling inspections, violations, and complaints.
Home › NC › Fayetteville › THE NEW Dimension Child Care
2102 Hope Mills RD, Fayetteville NC 28304 · License #26000794 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
When they operate
Ages served
10A NCAC 09 .0701 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .2510 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
G.S. 110-91 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-91 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/4/2026 Number Present: 11 Completed Date: 3/4/2026 Age: From 1 To 4 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 1, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Lashaun Moore. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. L. Moore, assistant director, was present and accompanied me while observing the indoor and outdoor areas. Natasha Flood, Administrator, was not present due to scheduled time off. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. In space #1, teachers were assisting children with putting on their jackets and transitioning to the outdoor area. In space #3, children played with wooden blocks and stacking shape sorters. In the outdoor play area, preschool children played with rocking toys, climbed on portable equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of meatballs on roll, baked beans, baked French fries, apple sliced, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A staff and training worksheet was completed during the visit and one (1) employee file was monitored for a new staff member. The most recent monthly fire drill was completed on February 26, 2026 and a quarterly shelter-in-place emergency drill was conducted on December 1, 2025. The most current monthly playground inspection was completed on March 2, 2026. At the completion of the visit, the Visit Summary was reviewed with L. Moore. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. In space #1, the most current activity plan posted was dated for February 16 through February 20, 2026. The violation was corrected when staff members completed and posted a current activity plan in the space #1. GS 110-91(12); .0508(a) 721 All equipment and furnishings were not in good repair. In the outdoor play area used by toddlers, a wooden children's playhouse had decaying wood on the roof and along poles on the base of the structure. G.S. 110-91(6); .0601(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The medical report on file for a staff member hired November 2, 2025 was dated 5/8/2024 which was older than 12 months. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. The TB test or screening on file for a staff member hired November 2, 2025 was dated 4/6/2024 which was older than 12 months. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete First Aid training within 90 days of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired 11/2/2025 did not successfully complete CPR training within 90 days of being hired. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. A new employee hired November 2, 2025, did not complete six (6) clock hours of training within the first two week of employment. .1101(a)(b) 1445 All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. A group leader hired November 2, 2025 and assigned to care for school-aged children, did not complete BSAC training within 90 days of hire. .2510(c) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who were hired within five business days. This is a repeat violation cited on October 1, 2025. G.S. 110-90.2 & .2703(r) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. An employee hired November 2, 2025 did not completed Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 18, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom observation: I observed children and a teacher in space #4/5 engaged in a game of number bingo. The teacher explained the object of the game to the children and shared how to recognize numbers on their cards. The teacher encouraged children to search their cards to find the correct number to match. “You did it! You got it right, now find this big number. This is ‘18’. Do you see another ‘18’? What about these? Do they look alike?” There were ample materials on low open shelves throughout the classroom space. Activities were prepared and accessible for staff members for quick reference. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule. I recommend staff have children engaged in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Medical Report and TB Test/Screening: A violations for the medical statement/report and a TB test/screening for a staff member being older than 12 months were both cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work and must not be older than 12 months. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files in a timely manner. BSAC Training: A violation was cited regarding BSAC training. Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, must complete it within three months of employment. Refer to child care rule 10A NCAC 09 .2510 (j). I encouraged administrators to have staff complete the training and submit a completed BSAC certificate along with the compliance letter. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Equipment and Furnishings: The violation for all equipment and furnishings not being in good repair was sited during today’s visit. I discussed the wooden playhouse on the playground is showing wear and tear with the boards splintering due to weather exposure. Equipment and materials that are hazard free and in good repair are required for children. Additional information regarding outdoor materials and equipment is in Child Care Rule .0601 for Safe Environment. We discussed options for updating the equipment including: replacing the wood and sealing it with clear coat to extend the life of the current paint; stripping all paint off to expose natural wood; or replacing the play structure. CPR/First Aid: Violations regarding CPR and First Aid were observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion attached to the compliance letter. Activity Plan - Activity plans must be current and posted each day/week. As part of your early morning classroom checks, take time to observe the posted activity plan in each space to ensure it’s current. It is recommended you devise a plan and/or policy to ensure staff post the current activity plan by the first date the activity plan is effective. QRIS Pathways: The Pathway to the Stars was discussed briefly with L. Moore about the progress the facility is making on their chosen pathway. Ms. Moore stated that staff had been completing trainings on NCRLAP.org on ITERS3, ECERS3, and SACERS-U. I recommend administrators request the Outreach Assessment from NCRLAP which can also be used for the self study which is required for pathway #1. Once the administrator returns from leave, I suggest she contacts me to discuss the QRIS process. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1106 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 15 Completed Date: 10/1/2025 Age: From 1 To 9 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 9, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Teachers were observed assisting children with diapering, toilet training, and hand washing routines. Children in space #1 were dancing and moving to commands to “Baby Shark” and playing with soft blocks and stacking shape sorters. In the outdoor play area, preschool and school -aged children played with rocking toys, climbed on stationary equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of pork steak with rice and gravy, glazed carrots, fruit cocktail, sliced bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A checklist was used to note the requirements monitored today. Staff and training worksheets were received during the visit and all staff files were monitored. A Children’s Record form was completed and five (5) files were monitored. The Pathway to the Stars was discussed with N. Flood and the Pathway Conversation document was completed. The most recent monthly fire drill and a quarterly lockdown emergency drill were conducted on September 2, 2025. The most current monthly outdoor inspection was completed on October 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The most current activity plan posted in space #1 was dated for September 22-26, 2025. The violation was corrected when the teacher posted the updated activity plan in the classroom. GS 110-91(12); .0508(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On-going training had not completed for two (2) staff members according to their education and experience. .1103(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. On-going training hours were not on file and the on-going training document was non current for two (2) staff members. 10A NCAC 09 .1106(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. On-going Training: A violation was cited for staff members not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated staff would prefer to attend virtual trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
G.S. 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 15 Completed Date: 10/1/2025 Age: From 1 To 9 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 9, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Teachers were observed assisting children with diapering, toilet training, and hand washing routines. Children in space #1 were dancing and moving to commands to “Baby Shark” and playing with soft blocks and stacking shape sorters. In the outdoor play area, preschool and school -aged children played with rocking toys, climbed on stationary equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of pork steak with rice and gravy, glazed carrots, fruit cocktail, sliced bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A checklist was used to note the requirements monitored today. Staff and training worksheets were received during the visit and all staff files were monitored. A Children’s Record form was completed and five (5) files were monitored. The Pathway to the Stars was discussed with N. Flood and the Pathway Conversation document was completed. The most recent monthly fire drill and a quarterly lockdown emergency drill were conducted on September 2, 2025. The most current monthly outdoor inspection was completed on October 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The most current activity plan posted in space #1 was dated for September 22-26, 2025. The violation was corrected when the teacher posted the updated activity plan in the classroom. GS 110-91(12); .0508(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On-going training had not completed for two (2) staff members according to their education and experience. .1103(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. On-going training hours were not on file and the on-going training document was non current for two (2) staff members. 10A NCAC 09 .1106(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. On-going Training: A violation was cited for staff members not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated staff would prefer to attend virtual trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-91 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 15 Completed Date: 10/1/2025 Age: From 1 To 9 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 9, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Teachers were observed assisting children with diapering, toilet training, and hand washing routines. Children in space #1 were dancing and moving to commands to “Baby Shark” and playing with soft blocks and stacking shape sorters. In the outdoor play area, preschool and school -aged children played with rocking toys, climbed on stationary equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of pork steak with rice and gravy, glazed carrots, fruit cocktail, sliced bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A checklist was used to note the requirements monitored today. Staff and training worksheets were received during the visit and all staff files were monitored. A Children’s Record form was completed and five (5) files were monitored. The Pathway to the Stars was discussed with N. Flood and the Pathway Conversation document was completed. The most recent monthly fire drill and a quarterly lockdown emergency drill were conducted on September 2, 2025. The most current monthly outdoor inspection was completed on October 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The most current activity plan posted in space #1 was dated for September 22-26, 2025. The violation was corrected when the teacher posted the updated activity plan in the classroom. GS 110-91(12); .0508(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On-going training had not completed for two (2) staff members according to their education and experience. .1103(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. On-going training hours were not on file and the on-going training document was non current for two (2) staff members. 10A NCAC 09 .1106(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. On-going Training: A violation was cited for staff members not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated staff would prefer to attend virtual trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/1/2025 Number Present: 15 Completed Date: 10/1/2025 Age: From 1 To 9 Total Minutes: 315 Time In: 09:15 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed October 9, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed September 16, 2025. Fire Classification of approved for daytime care completed June 13, 2025. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Teachers were observed assisting children with diapering, toilet training, and hand washing routines. Children in space #1 were dancing and moving to commands to “Baby Shark” and playing with soft blocks and stacking shape sorters. In the outdoor play area, preschool and school -aged children played with rocking toys, climbed on stationary equipment, and built sandcastles with buckets and shovels. Upon return indoors, staff assisted children with completing hand washing and prepared for mealtime. Lunch was prepared and served by the cook, consisted of pork steak with rice and gravy, glazed carrots, fruit cocktail, sliced bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. A checklist was used to note the requirements monitored today. Staff and training worksheets were received during the visit and all staff files were monitored. A Children’s Record form was completed and five (5) files were monitored. The Pathway to the Stars was discussed with N. Flood and the Pathway Conversation document was completed. The most recent monthly fire drill and a quarterly lockdown emergency drill were conducted on September 2, 2025. The most current monthly outdoor inspection was completed on October 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The most current activity plan posted in space #1 was dated for September 22-26, 2025. The violation was corrected when the teacher posted the updated activity plan in the classroom. GS 110-91(12); .0508(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On-going training had not completed for two (2) staff members according to their education and experience. .1103(a) 1054 Documentation of staff's on-going training was not on file and/or was not current. On-going training hours were not on file and the on-going training document was non current for two (2) staff members. 10A NCAC 09 .1106(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited regarding the ABCMS portal not being updated with current staff employed at the facility. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. On-going Training: A violation was cited for staff members not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated staff would prefer to attend virtual trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/18/2025 Number Present: 15 Completed Date: 3/18/2025 Age: From 1 To 8 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit with Rated License Assessment was completed October 9, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed March 11, 2025. Fire Classification of approved for daytime care completed June 13, 2024. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Teachers were observed assisting children with diapering, toilet training, and hand washing routines. In space #4/5, children were completing a writing and coloring page with crayons and pencils. Outdoors, I observed children playing with riding toys, climbing on the jungle gym, and running around chasing each other. Lunch was prepared and served by the cook, consisted of Italian sausage with cabbage, Spanish rice, mixed fruit, wheat bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. The most recent fire drill was completed on March 3, 2025 and a lockdown emergency drill was conducted on December 2, 2024. The most current monthly outdoor inspection was completed on March 3, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. In the outdoor play area, the jungle gym climbing structure was less than six (6) feet adjacent to a metal submarine rocker. .0605(l)(1-2) 721 All equipment and furnishings were not in good repair. Two metal rockers in the outdoor area had chipping paint and exposed rust. G.S. 110-91(6); .0601(b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Accessible to children in space #3, an open can of Mountain Dew soft drink was stored on a shelf in the classroom. The violation was corrected when the teacher removed the can from the classroom. .0901(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 1, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/18/2025 Number Present: 15 Completed Date: 3/18/2025 Age: From 1 To 8 Total Minutes: 210 Time In: 09:30 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit with Rated License Assessment was completed October 9, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed March 11, 2025. Fire Classification of approved for daytime care completed June 13, 2024. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Teachers were observed assisting children with diapering, toilet training, and hand washing routines. In space #4/5, children were completing a writing and coloring page with crayons and pencils. Outdoors, I observed children playing with riding toys, climbing on the jungle gym, and running around chasing each other. Lunch was prepared and served by the cook, consisted of Italian sausage with cabbage, Spanish rice, mixed fruit, wheat bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. Staff were observed monitoring children resting on individual cots as soft instrumental music played. The most recent fire drill was completed on March 3, 2025 and a lockdown emergency drill was conducted on December 2, 2024. The most current monthly outdoor inspection was completed on March 3, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 717 Surfacing did not extend six (6) feet beyond the external limits of the equipment or 3 feet for equipment used only by children less than 2 years of age. In the outdoor play area, the jungle gym climbing structure was less than six (6) feet adjacent to a metal submarine rocker. .0605(l)(1-2) 721 All equipment and furnishings were not in good repair. Two metal rockers in the outdoor area had chipping paint and exposed rust. G.S. 110-91(6); .0601(b) 1792 Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. Accessible to children in space #3, an open can of Mountain Dew soft drink was stored on a shelf in the classroom. The violation was corrected when the teacher removed the can from the classroom. .0901(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 1, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/9/2024 Number Present: 11 Completed Date: 10/9/2024 Age: From 1 To 3 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit including health and safety training requirements. The previous Annual Compliance Visit with Rated License Assessment was completed October 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed February 6, 2024. Fire Classification of approved for daytime care completed June 13, 2024. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Children and teachers were engaged in identifying shapes and colors on flashcards during circle time activities. Children in space #4/5 were observed playing with dramatic play materials and reading books in the cozy area. Outdoors, I observed children playing with riding toys, climbing on the jungle gym, and running around chasing each other. Lunch was prepared and served by the cook, consisted of shrimp alfredo, green beans, mixed fruit, sliced wheat bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. During rest time, staff were observed monitoring children. A checklist was used to note the requirements I monitored today. Staff and Training Worksheets were received on September 20, 2024. One (1) staff file was monitored and twelve (12) children records were reviewed. The most recent fire drill was completed on October 1, 2024 and a shelter-in-place emergency drill was conducted on September 3, 2024. The most current monthly outdoor inspection was completed on October 1, 2024. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of parent's receipt of the Summary of NC Child Care Law was not on file for six (6) children's files monitored. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, a wooden pergola and platform had protruding nails that were not flush with the surface. On the wooden chair swings, the S and C chain hooks were not closed. A riding toy made of resin was broken and exposed sharp edges. The chain-link fence posts separating the two play areas were rusted. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor play area, a sand and water table contained standing water. The violation was corrected when maintenance staff removed the standing water from the play equipment. 15A NCAC 18A .2832(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the outdoor area near the mop station, a gallon bottle of Zep carpet cleaner was stored near the exterior door of space #7. The violation was corrected when the administrator removed the cleaner and placed it in a locked storage indoors. .2820(b) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File contained applications of children no longer enrolled and the most current staff contact information was on file. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member S.M. hired March 19, 2024, did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .1102 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/9/2024 Number Present: 11 Completed Date: 10/9/2024 Age: From 1 To 3 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit including health and safety training requirements. The previous Annual Compliance Visit with Rated License Assessment was completed October 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed February 6, 2024. Fire Classification of approved for daytime care completed June 13, 2024. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Children and teachers were engaged in identifying shapes and colors on flashcards during circle time activities. Children in space #4/5 were observed playing with dramatic play materials and reading books in the cozy area. Outdoors, I observed children playing with riding toys, climbing on the jungle gym, and running around chasing each other. Lunch was prepared and served by the cook, consisted of shrimp alfredo, green beans, mixed fruit, sliced wheat bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. During rest time, staff were observed monitoring children. A checklist was used to note the requirements I monitored today. Staff and Training Worksheets were received on September 20, 2024. One (1) staff file was monitored and twelve (12) children records were reviewed. The most recent fire drill was completed on October 1, 2024 and a shelter-in-place emergency drill was conducted on September 3, 2024. The most current monthly outdoor inspection was completed on October 1, 2024. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of parent's receipt of the Summary of NC Child Care Law was not on file for six (6) children's files monitored. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, a wooden pergola and platform had protruding nails that were not flush with the surface. On the wooden chair swings, the S and C chain hooks were not closed. A riding toy made of resin was broken and exposed sharp edges. The chain-link fence posts separating the two play areas were rusted. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor play area, a sand and water table contained standing water. The violation was corrected when maintenance staff removed the standing water from the play equipment. 15A NCAC 18A .2832(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the outdoor area near the mop station, a gallon bottle of Zep carpet cleaner was stored near the exterior door of space #7. The violation was corrected when the administrator removed the cleaner and placed it in a locked storage indoors. .2820(b) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File contained applications of children no longer enrolled and the most current staff contact information was on file. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member S.M. hired March 19, 2024, did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
GS 110-102 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/9/2024 Number Present: 11 Completed Date: 10/9/2024 Age: From 1 To 3 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit including health and safety training requirements. The previous Annual Compliance Visit with Rated License Assessment was completed October 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed February 6, 2024. Fire Classification of approved for daytime care completed June 13, 2024. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Children and teachers were engaged in identifying shapes and colors on flashcards during circle time activities. Children in space #4/5 were observed playing with dramatic play materials and reading books in the cozy area. Outdoors, I observed children playing with riding toys, climbing on the jungle gym, and running around chasing each other. Lunch was prepared and served by the cook, consisted of shrimp alfredo, green beans, mixed fruit, sliced wheat bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. During rest time, staff were observed monitoring children. A checklist was used to note the requirements I monitored today. Staff and Training Worksheets were received on September 20, 2024. One (1) staff file was monitored and twelve (12) children records were reviewed. The most recent fire drill was completed on October 1, 2024 and a shelter-in-place emergency drill was conducted on September 3, 2024. The most current monthly outdoor inspection was completed on October 1, 2024. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of parent's receipt of the Summary of NC Child Care Law was not on file for six (6) children's files monitored. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, a wooden pergola and platform had protruding nails that were not flush with the surface. On the wooden chair swings, the S and C chain hooks were not closed. A riding toy made of resin was broken and exposed sharp edges. The chain-link fence posts separating the two play areas were rusted. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor play area, a sand and water table contained standing water. The violation was corrected when maintenance staff removed the standing water from the play equipment. 15A NCAC 18A .2832(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the outdoor area near the mop station, a gallon bottle of Zep carpet cleaner was stored near the exterior door of space #7. The violation was corrected when the administrator removed the cleaner and placed it in a locked storage indoors. .2820(b) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File contained applications of children no longer enrolled and the most current staff contact information was on file. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member S.M. hired March 19, 2024, did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/9/2024 Number Present: 11 Completed Date: 10/9/2024 Age: From 1 To 3 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit including health and safety training requirements. The previous Annual Compliance Visit with Rated License Assessment was completed October 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed February 6, 2024. Fire Classification of approved for daytime care completed June 13, 2024. Natasha Flood, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed playing with age-appropriate materials in both the indoor and outdoor areas. Children and teachers were engaged in identifying shapes and colors on flashcards during circle time activities. Children in space #4/5 were observed playing with dramatic play materials and reading books in the cozy area. Outdoors, I observed children playing with riding toys, climbing on the jungle gym, and running around chasing each other. Lunch was prepared and served by the cook, consisted of shrimp alfredo, green beans, mixed fruit, sliced wheat bread, and milk. Following lunch, staff assisted children with toileting routines and preparing for rest time. During rest time, staff were observed monitoring children. A checklist was used to note the requirements I monitored today. Staff and Training Worksheets were received on September 20, 2024. One (1) staff file was monitored and twelve (12) children records were reviewed. The most recent fire drill was completed on October 1, 2024 and a shelter-in-place emergency drill was conducted on September 3, 2024. The most current monthly outdoor inspection was completed on October 1, 2024. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The following violations were observed: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. Documentation of parent's receipt of the Summary of NC Child Care Law was not on file for six (6) children's files monitored. GS 110-102 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor play area accessible to children, a wooden pergola and platform had protruding nails that were not flush with the surface. On the wooden chair swings, the S and C chain hooks were not closed. A riding toy made of resin was broken and exposed sharp edges. The chain-link fence posts separating the two play areas were rusted. 10A NCAC 09 .0601(a) 808 The child care center premises, including the outdoor learning environment, was not clean, drained to minimize standing water, free of litter and hazards, and/or maintained in a manner which does not create conditions that attract or harbor pests. In the outdoor play area, a sand and water table contained standing water. The violation was corrected when maintenance staff removed the standing water from the play equipment. 15A NCAC 18A .2832(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the outdoor area near the mop station, a gallon bottle of Zep carpet cleaner was stored near the exterior door of space #7. The violation was corrected when the administrator removed the cleaner and placed it in a locked storage indoors. .2820(b) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File contained applications of children no longer enrolled and the most current staff contact information was on file. .0607(d)(10) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member S.M. hired March 19, 2024, did not complete the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 17 Completed Date: 3/27/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit with Rated License Assessment was completed October 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed February 6, 2024. Fire Classification of approved for daytime and night care completed May 25, 2023. Natasha Flood, Administrator, was present and accompanied me while observing the indoor area. The outdoor area was not observed due to active precipitation. Preschool-aged children were observed playing with age-appropriate materials in interest centers. Children were engaged in creating individual Easter art projects. Teachers assisted children by gluing cotton balls on paper plates with bunny ears and whiskers made of construction paper. Children in space #1 were observed dancing, playing with soft toys stored on open shelves, and exploring the classroom area. Lunch, prepared and served by the cook, consisted of beefaroni, corn, mandarin oranges, wheat bread, and milk. Following lunch, staff assisted children with toileting routines, hand washing, and preparing for rest time. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The violations were observed: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report on file for staff member N.B. hired February 26, 2024 was completed April 11, 2022. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A TB test or screening on file for a staff member, N.B. hired February 26, 2024 was completed March 2, 2022. .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observations: Based on today’s classroom observation in space #1, children were engaged in free choice activities while sitting on the carpeted floor with the teacher. Children songs played in the background and the teacher sang “The Dinosaur Song” and engaged in conversations with the children. “Can you roar like a dinosaur? Oh, you found a dinosaur? Yes, that is a dinosaur, what color is it? We’ve been working on our colors.” The teacher was observed taking turns conversating with the children and assisting them with retrieving toys from the shelf. “Oh you found a bunny rabbit! Look at you, you’re standing on your own” The teacher praised the infant for standing up without help. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule specifically with weather does not permit outdoor play. I recommend staff have children engage in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. Medical Report and TB Test/Screening: Violations for a staff member’s medical statement/report not being on file was cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE NEW DIMENSION CHILD CARE Facility ID: 26000794 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 3/27/2024 Number Present: 17 Completed Date: 3/27/2024 Age: From 0 To 5 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit with Rated License Assessment was completed October 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4) Star License issued October 20, 2023. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet an educational option: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Natasha Flood. Current Inspections are as follows: Sanitation Classification of superior completed February 6, 2024. Fire Classification of approved for daytime and night care completed May 25, 2023. Natasha Flood, Administrator, was present and accompanied me while observing the indoor area. The outdoor area was not observed due to active precipitation. Preschool-aged children were observed playing with age-appropriate materials in interest centers. Children were engaged in creating individual Easter art projects. Teachers assisted children by gluing cotton balls on paper plates with bunny ears and whiskers made of construction paper. Children in space #1 were observed dancing, playing with soft toys stored on open shelves, and exploring the classroom area. Lunch, prepared and served by the cook, consisted of beefaroni, corn, mandarin oranges, wheat bread, and milk. Following lunch, staff assisted children with toileting routines, hand washing, and preparing for rest time. At the completion of the visit, the Visit Summary was reviewed with N. Flood. The violations were observed: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. A medical report on file for staff member N.B. hired February 26, 2024 was completed April 11, 2022. 10A NCAC 09 .0701(a) 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A TB test or screening on file for a staff member, N.B. hired February 26, 2024 was completed March 2, 2022. .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observations: Based on today’s classroom observation in space #1, children were engaged in free choice activities while sitting on the carpeted floor with the teacher. Children songs played in the background and the teacher sang “The Dinosaur Song” and engaged in conversations with the children. “Can you roar like a dinosaur? Oh, you found a dinosaur? Yes, that is a dinosaur, what color is it? We’ve been working on our colors.” The teacher was observed taking turns conversating with the children and assisting them with retrieving toys from the shelf. “Oh you found a bunny rabbit! Look at you, you’re standing on your own” The teacher praised the infant for standing up without help. I discussed with the administrator the positive interactions and various learning opportunities available to children throughout the classroom. I encouraged teachers to be flexible in the posted schedule specifically with weather does not permit outdoor play. I recommend staff have children engage in gross motor activities indoors such as dancing, jumping, hoping, and skipping. I recommend staff remain flexible in activities based on children’s interest and attention span. I suggest teachers continue to have meaningful conversations and interactions with children. I encourage teachers to give children opportunities to respond to their statement or question and encourage peer conversations. Medical Report and TB Test/Screening: Violations for a staff member’s medical statement/report not being on file was cited during today’s visit. As a reminder, the medical statement/report and a TB test/ screening shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Natural Outdoor Learning Initiative: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.