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Home › NC › Fayetteville › THE Children'S Courtyard
3330 South Peak DR, Fayetteville NC 28306 · License #26002524 · Center · Child Care Center
Not published by the state. Owners can add hours via profile claim.
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10A NCAC 09 .1801 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0426-056L Visit Date: 4/20/2026 Number Present: 107 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 99%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued December 19, 2025. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Deneisa Bucknor, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed December 16, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bucknor was present and accompanied me while observing the indoor areas. In Space #2, the children were observed connecting links, building with blocks, pushing cars, and playing in the dramatic play area. In Space #3, the children were lining up to go outdoors to play. In Space #6, the children were playing in the following activities: Legos, puzzles, blocks, coloring, and writing in their journals. In Space #12, there was one teacher holding an infant, two infants were sleeping in their cribs, and two infants were playing on the carpet with toys. Toys and materials were open for all classrooms. Children were observed participating in free-choice indoor and outdoor activities. Lunch served was red rice, beans, tomatoes, mangos, and milk. There is a concern that children are not being adequately supervised. Regarding the concern that a staff member left a child unsupervised on the playground child, observations and interviews were conducted. The concerns were discussed with Ms. Bucknor, administrator. Interviews were conducted with the administrator, two staff members providing care at the approximate time the incident occurred. During observations, the staff members used the face to name sheet to monitor the children. All children were supervised. On the day of the incident, there were two (2) teachers with a group of seventeen (17) children. The ages of the children were 3 years of age. The incident occurred at 10:00 am. The child was left unsupervised for five (5) minutes and forty-five (45) seconds. The administrator stated that she was informed that a child was left on the playground by another staff member. The administrator proceeded to the classroom to inform the two teachers. When the administrator arrived in the classroom, the teacher had already received the child, that was left on the playground. In interviews, it was stated that a staff members noticed that there was one child missing after conducting another headcount. The video footage was reviewed during today’s visit. During the video footage, the teachers had the children lined up outside and one Teacher (A) (not seen), the teacher was standing inside of the classroom space. Teacher (B) was standing in the back of the line holding a child’s hand. It was stated that the Teacher (A) was conducting the face to name procedure. At this time, all children were present. Teacher (A) proceeded into the classroom, and the Teacher (B), let go of the child’s hand and proceed inside of the classroom. As the Teacher (B) was going inside of the classroom, the child was walking behind the teacher. The teacher (B) went inside of the classroom and the door was closed. The teacher (B) did not look behind. The child was left outside. The child completed the following actions: stood outside, proceeded to the classroom door, then went to sit on the bench, after leaving the bench the child went to the playhouse, then transitioned out of the playhouse, and the Teacher (B) opened the door from inside of the classroom, and the child went inside of the classroom. Based on the observations and interview information, the allegation that children are not adequately supervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Bucknor. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was confirmed during interviews that a child was left unsupervised on the playground, for approximately five (5) minutes and (45) seconds. This was corrected because during observations, all children were adequately supervised. In addition, on the day of the incident, the staff member opened the door, and let the child inside of the classroom. It was stated that all children were supervised. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Administrative Action: Due to a substantiated complaint, an administrative action may be warranted. Corrective Action: The administrator stated that she reported the incident on April 3, 2026. The staff member involved in the incident was placed on unpaid leave from April 3-21, 2026, following an internal investigation, which led to disciplinary action being taken. Upon returning April 21, 2026, the staff member involved in the incident was given a final written warning for violating the Center’s Supervision Policy. The administrator reviewed the Supervision Policy with the staff member and assigned additional Supervision Training for the staff member to complete, before being placed back into the classroom. In addition, the administrator provided Supervision Training for all staff. The administrator informed all staff with written verification that they will need to be escorted by someone from the management team, when transitioning the children outdoors for play, and when the children return indoors. It is the responsibility of the staff members to use their two-way radio to communicate with the management team. The management team will conduct a face-to-name head count of all children and observe the transitions from indoor to outdoor and outdoor to indoor. Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child was left on the playground unsupervised. Children need to be supervised at all times. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Based on the video footage, the teacher did not look behind her before shutting the door. In addition, the teacher would need to visually check the outdoor area to ensure that all children are inside of the classroom. Refer to Child Care Rule: 10A NCAC 09 .1801 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Generated from this facility's specific inspection record
Data synced from North Carolina's child care licensing agency on Jul 9, 2026 · Report an error
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0426-056L Visit Date: 4/20/2026 Number Present: 107 Completed Date: 4/20/2026 Age: From 0 To 5 Total Minutes: 260 Time In: 09:00 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 99%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five-Star License issued December 19, 2025. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet an education option for: The child care administrator has at least 10 years of documented child care administration work experience in a licensed program. The information on record with DCDEE was verified as correct by Ms. Deneisa Bucknor, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed December 16, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bucknor was present and accompanied me while observing the indoor areas. In Space #2, the children were observed connecting links, building with blocks, pushing cars, and playing in the dramatic play area. In Space #3, the children were lining up to go outdoors to play. In Space #6, the children were playing in the following activities: Legos, puzzles, blocks, coloring, and writing in their journals. In Space #12, there was one teacher holding an infant, two infants were sleeping in their cribs, and two infants were playing on the carpet with toys. Toys and materials were open for all classrooms. Children were observed participating in free-choice indoor and outdoor activities. Lunch served was red rice, beans, tomatoes, mangos, and milk. There is a concern that children are not being adequately supervised. Regarding the concern that a staff member left a child unsupervised on the playground child, observations and interviews were conducted. The concerns were discussed with Ms. Bucknor, administrator. Interviews were conducted with the administrator, two staff members providing care at the approximate time the incident occurred. During observations, the staff members used the face to name sheet to monitor the children. All children were supervised. On the day of the incident, there were two (2) teachers with a group of seventeen (17) children. The ages of the children were 3 years of age. The incident occurred at 10:00 am. The child was left unsupervised for five (5) minutes and forty-five (45) seconds. The administrator stated that she was informed that a child was left on the playground by another staff member. The administrator proceeded to the classroom to inform the two teachers. When the administrator arrived in the classroom, the teacher had already received the child, that was left on the playground. In interviews, it was stated that a staff members noticed that there was one child missing after conducting another headcount. The video footage was reviewed during today’s visit. During the video footage, the teachers had the children lined up outside and one Teacher (A) (not seen), the teacher was standing inside of the classroom space. Teacher (B) was standing in the back of the line holding a child’s hand. It was stated that the Teacher (A) was conducting the face to name procedure. At this time, all children were present. Teacher (A) proceeded into the classroom, and the Teacher (B), let go of the child’s hand and proceed inside of the classroom. As the Teacher (B) was going inside of the classroom, the child was walking behind the teacher. The teacher (B) went inside of the classroom and the door was closed. The teacher (B) did not look behind. The child was left outside. The child completed the following actions: stood outside, proceeded to the classroom door, then went to sit on the bench, after leaving the bench the child went to the playhouse, then transitioned out of the playhouse, and the Teacher (B) opened the door from inside of the classroom, and the child went inside of the classroom. Based on the observations and interview information, the allegation that children are not adequately supervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Bucknor. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was confirmed during interviews that a child was left unsupervised on the playground, for approximately five (5) minutes and (45) seconds. This was corrected because during observations, all children were adequately supervised. In addition, on the day of the incident, the staff member opened the door, and let the child inside of the classroom. It was stated that all children were supervised. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Administrative Action: Due to a substantiated complaint, an administrative action may be warranted. Corrective Action: The administrator stated that she reported the incident on April 3, 2026. The staff member involved in the incident was placed on unpaid leave from April 3-21, 2026, following an internal investigation, which led to disciplinary action being taken. Upon returning April 21, 2026, the staff member involved in the incident was given a final written warning for violating the Center’s Supervision Policy. The administrator reviewed the Supervision Policy with the staff member and assigned additional Supervision Training for the staff member to complete, before being placed back into the classroom. In addition, the administrator provided Supervision Training for all staff. The administrator informed all staff with written verification that they will need to be escorted by someone from the management team, when transitioning the children outdoors for play, and when the children return indoors. It is the responsibility of the staff members to use their two-way radio to communicate with the management team. The management team will conduct a face-to-name head count of all children and observe the transitions from indoor to outdoor and outdoor to indoor. Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child was left on the playground unsupervised. Children need to be supervised at all times. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Based on the video footage, the teacher did not look behind her before shutting the door. In addition, the teacher would need to visually check the outdoor area to ensure that all children are inside of the classroom. Refer to Child Care Rule: 10A NCAC 09 .1801 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 59 Completed Date: 11/20/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Rated License Assessment visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Deneisa Bucknor, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bucknor was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were observed coloring, stacking Legos, gluing strips on ice cream cone. In Space #3, the children were playing outdoors. The children were running and playing a “red light” and “green light” game. In Space #6, the children were sitting on the carpet talking about fruits and vegetables. The teacher used a chart to write down what the children preferred. A violation was observed for a missing safety plug for the electrical outlet. In Space #12, there were two children held during bottle feeding, and there were three children sitting on the floor. Toys and materials were open for all classrooms. Lunch served was chicken nuggets, mashed potatoes, pears, breadsticks, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Bucknor. The following violation was observed. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #6, there was one electrical outlet that did not contain a safety plug. This was corrected with the administrator covered the outlet with a safety plug. 10A NCAC 09 .0604(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during the visit. A compliance letter is not required. Rated License Assessment: A new Quality Rating and Improvement System (QRIS) became effective July 1, 2025. All programs are in the conversation phase of the transition to this new QRIS, and we discussed the pathway options, in detail, during the visit completed August 22, 2025. You must submit a completed application no later than September 30, 2026, specifying which pathway you are choosing. The evaluation will occur after the application is received. The Probationary License you are operating with expires December 18, 2025. A License will be issued, effective December 19, 2025,based on the old QRIS (Star Rated License System), and the points previously awarded. This license will be in effect until your program transitions to the new QRIS. Points awarded were as follows: Program Standards – 6 points with ERS scores: 5.0 (ITERS-R); 4.72 and 6.42 (ECERS-R); 5.48 (SACERS) = 5.4 average Staff Education – 7 points based on Administrator at 7 points; Lead Teachers at 7 points; Teachers at 7 points; Program Coordinator at 7 points; Group Leaders at 7 points Quality Point – 1 based on administrator having at least 10 years of documented child care administration work experience in a licensed program Facility Specific TA/Consultation/Reminders : Electrical Outlets: A violation was cited today for electrical outlets. This was corrected during today’s visit. There are some outlets that already have the safety strips installed, and there are some outlets that will need safety covers. Due to the inconsistency for all of the safety plugs for outlets throughout the classroom, it may be best practice to use safety covers on all electrical outlets. Today, we talked about different strategies to ensure that the facility is operating in compliance with Child Care Rules. Before the children arrive, it is best practice to conduct a walk-though of the classroom to make sure that all electrical outlets are covered, in addition, make sure the area used by children is safe from all hazards and potential hazards. Refer to Child Care Rule: 10A NCAC 09 .0604 for more information regarding this rule requirement. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0604 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 59 Completed Date: 11/20/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Rated License Assessment visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Deneisa Bucknor, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bucknor was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were observed coloring, stacking Legos, gluing strips on ice cream cone. In Space #3, the children were playing outdoors. The children were running and playing a “red light” and “green light” game. In Space #6, the children were sitting on the carpet talking about fruits and vegetables. The teacher used a chart to write down what the children preferred. A violation was observed for a missing safety plug for the electrical outlet. In Space #12, there were two children held during bottle feeding, and there were three children sitting on the floor. Toys and materials were open for all classrooms. Lunch served was chicken nuggets, mashed potatoes, pears, breadsticks, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Bucknor. The following violation was observed. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #6, there was one electrical outlet that did not contain a safety plug. This was corrected with the administrator covered the outlet with a safety plug. 10A NCAC 09 .0604(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during the visit. A compliance letter is not required. Rated License Assessment: A new Quality Rating and Improvement System (QRIS) became effective July 1, 2025. All programs are in the conversation phase of the transition to this new QRIS, and we discussed the pathway options, in detail, during the visit completed August 22, 2025. You must submit a completed application no later than September 30, 2026, specifying which pathway you are choosing. The evaluation will occur after the application is received. The Probationary License you are operating with expires December 18, 2025. A License will be issued, effective December 19, 2025,based on the old QRIS (Star Rated License System), and the points previously awarded. This license will be in effect until your program transitions to the new QRIS. Points awarded were as follows: Program Standards – 6 points with ERS scores: 5.0 (ITERS-R); 4.72 and 6.42 (ECERS-R); 5.48 (SACERS) = 5.4 average Staff Education – 7 points based on Administrator at 7 points; Lead Teachers at 7 points; Teachers at 7 points; Program Coordinator at 7 points; Group Leaders at 7 points Quality Point – 1 based on administrator having at least 10 years of documented child care administration work experience in a licensed program Facility Specific TA/Consultation/Reminders : Electrical Outlets: A violation was cited today for electrical outlets. This was corrected during today’s visit. There are some outlets that already have the safety strips installed, and there are some outlets that will need safety covers. Due to the inconsistency for all of the safety plugs for outlets throughout the classroom, it may be best practice to use safety covers on all electrical outlets. Today, we talked about different strategies to ensure that the facility is operating in compliance with Child Care Rules. Before the children arrive, it is best practice to conduct a walk-though of the classroom to make sure that all electrical outlets are covered, in addition, make sure the area used by children is safe from all hazards and potential hazards. Refer to Child Care Rule: 10A NCAC 09 .0604 for more information regarding this rule requirement. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 11/20/2025 Number Present: 59 Completed Date: 11/20/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Rated License Assessment Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Rated License Assessment visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Deneisa Bucknor, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bucknor was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were observed coloring, stacking Legos, gluing strips on ice cream cone. In Space #3, the children were playing outdoors. The children were running and playing a “red light” and “green light” game. In Space #6, the children were sitting on the carpet talking about fruits and vegetables. The teacher used a chart to write down what the children preferred. A violation was observed for a missing safety plug for the electrical outlet. In Space #12, there were two children held during bottle feeding, and there were three children sitting on the floor. Toys and materials were open for all classrooms. Lunch served was chicken nuggets, mashed potatoes, pears, breadsticks, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Bucknor. The following violation was observed. Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #6, there was one electrical outlet that did not contain a safety plug. This was corrected with the administrator covered the outlet with a safety plug. 10A NCAC 09 .0604(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during the visit. A compliance letter is not required. Rated License Assessment: A new Quality Rating and Improvement System (QRIS) became effective July 1, 2025. All programs are in the conversation phase of the transition to this new QRIS, and we discussed the pathway options, in detail, during the visit completed August 22, 2025. You must submit a completed application no later than September 30, 2026, specifying which pathway you are choosing. The evaluation will occur after the application is received. The Probationary License you are operating with expires December 18, 2025. A License will be issued, effective December 19, 2025,based on the old QRIS (Star Rated License System), and the points previously awarded. This license will be in effect until your program transitions to the new QRIS. Points awarded were as follows: Program Standards – 6 points with ERS scores: 5.0 (ITERS-R); 4.72 and 6.42 (ECERS-R); 5.48 (SACERS) = 5.4 average Staff Education – 7 points based on Administrator at 7 points; Lead Teachers at 7 points; Teachers at 7 points; Program Coordinator at 7 points; Group Leaders at 7 points Quality Point – 1 based on administrator having at least 10 years of documented child care administration work experience in a licensed program Facility Specific TA/Consultation/Reminders : Electrical Outlets: A violation was cited today for electrical outlets. This was corrected during today’s visit. There are some outlets that already have the safety strips installed, and there are some outlets that will need safety covers. Due to the inconsistency for all of the safety plugs for outlets throughout the classroom, it may be best practice to use safety covers on all electrical outlets. Today, we talked about different strategies to ensure that the facility is operating in compliance with Child Care Rules. Before the children arrive, it is best practice to conduct a walk-though of the classroom to make sure that all electrical outlets are covered, in addition, make sure the area used by children is safe from all hazards and potential hazards. Refer to Child Care Rule: 10A NCAC 09 .0604 for more information regarding this rule requirement. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0701 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1025-098L Visit Date: 10/20/2025 Number Present: 46 Completed Date: 10/20/2025 Age: From 0 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:15 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Vickie Bullock, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bullock was present and accompanied me while observing the indoor areas. In Space #4, the children were observed coloring with the colored pencils, painting, and making figures with the playdoh. In Space #3, the children were playing outdoors. The children were running, riding on their tricycles, and playing with the basketball. In Space #12, there was one child sleeping in their crib, and the other four children were sitting on the floor. Toys and materials were open for all classrooms. Lunch served was macaroni and cheese, black bean pasta, zucchini, mixed fruit milk. A violation was observed for staff medical report. There is a concern that a staff member is providing care for children, while being intoxicated with alcohol. Regarding the concern that a staff is providing for care for children, while being intoxicated, observations and interviews were conducted. The concerns were discussed with Ms. Bullock, administrator. Interviews were conducted with the administrator, two staff members, and one staff member providing care at the approximate time the incident occurred. Prior to my visit, the administrator, Ms. Bucknor called to inform me of a complaint made against one of the staff members by another staff member. The administrator, Ms. Bucknor, stated that it was stated that the staff member “smells like alcohol”. Ms. Bucknor observed the alleged staff member and did not notice anything that would indicate that the staff member was intoxicated. Ms. Bucknor stated that the observations were conducted throughout the day by her, and the other management staff. In addition, the staff member named in the report stated to the administration staff that she was not intoxicated. All staff interviewed stated that they have not observed any staff members working while intoxicated. The staff members also stated that the staff member named in the report was functioning with no signs of intoxication. The staff member named in the report was not responsible for a group of children or was assigned to a specific classroom during the time of the incident. At the time, she was working as a floater. Currently, the staff named in the report is working in the infant classroom. The staff member named in the report stated that she was not intoxicated, and she would not do anything to jeopardize her employment. She stated that she is now working in the infant classroom, and she “comes to work and focuses on her children”. The staff member named in the report stated she is “unaware why anyone would say that she was intoxicated”. She confirmed that she was not intoxicated. In addition, all stated that they do not have any concerns, and they have not observed any staff being intoxicated. During observations, the staff member provided me with the attendance roster and informed me that all of her children are under the age of one year of age. She provided routine care for five infants. She talked to the infants and comforted the children that were crying. She assisted one child with a diaper change. She also stated to one child “you are awake now”. Based on the observations and interview information received, I was unable to confirm the allegation for a staff member being intoxicated with alcohol, while caring for children. The allegation is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Bullock. The following violation was observed: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one staff member that had a medical report older than 12 months from their employment hire date. The employee's date of hire was September 8, 2025. The medical report was dated for March 21, 2024. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 03, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Staff Files: A violation was observed today for the staff medical report. Prior to employment, it is best to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File Checklist can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. QRIS Modernization Plan: Today, we talked about the Classroom and Instructional Pathway. We discussed the curriculums, formative assessments, teacher education star rating, family and community engagement, CQI for staff and facility, and application for reassessment. Today you stated that in one week, you will submit the application for reassessment. I recommend making sure the staff members have updated all educational information in the DCDEE WORKS system using their individual NCIDs. Staff members will need to create a DCDEE WORKS account, upload required certificates and submit their updated educational transcripts by mail or electronically. The portal is available online and may be accessed via the following link: https://dcdee.works.nc.gov/. The QRIS Modernization information can be located on the DCDEE website, select the What’s New Tab, and select QRIS Modernization. There are several items that can be reviewed or printed. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0704 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1025-098L Visit Date: 10/20/2025 Number Present: 46 Completed Date: 10/20/2025 Age: From 0 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:15 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Vickie Bullock, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bullock was present and accompanied me while observing the indoor areas. In Space #4, the children were observed coloring with the colored pencils, painting, and making figures with the playdoh. In Space #3, the children were playing outdoors. The children were running, riding on their tricycles, and playing with the basketball. In Space #12, there was one child sleeping in their crib, and the other four children were sitting on the floor. Toys and materials were open for all classrooms. Lunch served was macaroni and cheese, black bean pasta, zucchini, mixed fruit milk. A violation was observed for staff medical report. There is a concern that a staff member is providing care for children, while being intoxicated with alcohol. Regarding the concern that a staff is providing for care for children, while being intoxicated, observations and interviews were conducted. The concerns were discussed with Ms. Bullock, administrator. Interviews were conducted with the administrator, two staff members, and one staff member providing care at the approximate time the incident occurred. Prior to my visit, the administrator, Ms. Bucknor called to inform me of a complaint made against one of the staff members by another staff member. The administrator, Ms. Bucknor, stated that it was stated that the staff member “smells like alcohol”. Ms. Bucknor observed the alleged staff member and did not notice anything that would indicate that the staff member was intoxicated. Ms. Bucknor stated that the observations were conducted throughout the day by her, and the other management staff. In addition, the staff member named in the report stated to the administration staff that she was not intoxicated. All staff interviewed stated that they have not observed any staff members working while intoxicated. The staff members also stated that the staff member named in the report was functioning with no signs of intoxication. The staff member named in the report was not responsible for a group of children or was assigned to a specific classroom during the time of the incident. At the time, she was working as a floater. Currently, the staff named in the report is working in the infant classroom. The staff member named in the report stated that she was not intoxicated, and she would not do anything to jeopardize her employment. She stated that she is now working in the infant classroom, and she “comes to work and focuses on her children”. The staff member named in the report stated she is “unaware why anyone would say that she was intoxicated”. She confirmed that she was not intoxicated. In addition, all stated that they do not have any concerns, and they have not observed any staff being intoxicated. During observations, the staff member provided me with the attendance roster and informed me that all of her children are under the age of one year of age. She provided routine care for five infants. She talked to the infants and comforted the children that were crying. She assisted one child with a diaper change. She also stated to one child “you are awake now”. Based on the observations and interview information received, I was unable to confirm the allegation for a staff member being intoxicated with alcohol, while caring for children. The allegation is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Bullock. The following violation was observed: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one staff member that had a medical report older than 12 months from their employment hire date. The employee's date of hire was September 8, 2025. The medical report was dated for March 21, 2024. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 03, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Staff Files: A violation was observed today for the staff medical report. Prior to employment, it is best to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File Checklist can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. QRIS Modernization Plan: Today, we talked about the Classroom and Instructional Pathway. We discussed the curriculums, formative assessments, teacher education star rating, family and community engagement, CQI for staff and facility, and application for reassessment. Today you stated that in one week, you will submit the application for reassessment. I recommend making sure the staff members have updated all educational information in the DCDEE WORKS system using their individual NCIDs. Staff members will need to create a DCDEE WORKS account, upload required certificates and submit their updated educational transcripts by mail or electronically. The portal is available online and may be accessed via the following link: https://dcdee.works.nc.gov/. The QRIS Modernization information can be located on the DCDEE website, select the What’s New Tab, and select QRIS Modernization. There are several items that can be reviewed or printed. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2408 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1025-098L Visit Date: 10/20/2025 Number Present: 46 Completed Date: 10/20/2025 Age: From 0 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:15 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Vickie Bullock, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bullock was present and accompanied me while observing the indoor areas. In Space #4, the children were observed coloring with the colored pencils, painting, and making figures with the playdoh. In Space #3, the children were playing outdoors. The children were running, riding on their tricycles, and playing with the basketball. In Space #12, there was one child sleeping in their crib, and the other four children were sitting on the floor. Toys and materials were open for all classrooms. Lunch served was macaroni and cheese, black bean pasta, zucchini, mixed fruit milk. A violation was observed for staff medical report. There is a concern that a staff member is providing care for children, while being intoxicated with alcohol. Regarding the concern that a staff is providing for care for children, while being intoxicated, observations and interviews were conducted. The concerns were discussed with Ms. Bullock, administrator. Interviews were conducted with the administrator, two staff members, and one staff member providing care at the approximate time the incident occurred. Prior to my visit, the administrator, Ms. Bucknor called to inform me of a complaint made against one of the staff members by another staff member. The administrator, Ms. Bucknor, stated that it was stated that the staff member “smells like alcohol”. Ms. Bucknor observed the alleged staff member and did not notice anything that would indicate that the staff member was intoxicated. Ms. Bucknor stated that the observations were conducted throughout the day by her, and the other management staff. In addition, the staff member named in the report stated to the administration staff that she was not intoxicated. All staff interviewed stated that they have not observed any staff members working while intoxicated. The staff members also stated that the staff member named in the report was functioning with no signs of intoxication. The staff member named in the report was not responsible for a group of children or was assigned to a specific classroom during the time of the incident. At the time, she was working as a floater. Currently, the staff named in the report is working in the infant classroom. The staff member named in the report stated that she was not intoxicated, and she would not do anything to jeopardize her employment. She stated that she is now working in the infant classroom, and she “comes to work and focuses on her children”. The staff member named in the report stated she is “unaware why anyone would say that she was intoxicated”. She confirmed that she was not intoxicated. In addition, all stated that they do not have any concerns, and they have not observed any staff being intoxicated. During observations, the staff member provided me with the attendance roster and informed me that all of her children are under the age of one year of age. She provided routine care for five infants. She talked to the infants and comforted the children that were crying. She assisted one child with a diaper change. She also stated to one child “you are awake now”. Based on the observations and interview information received, I was unable to confirm the allegation for a staff member being intoxicated with alcohol, while caring for children. The allegation is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Bullock. The following violation was observed: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one staff member that had a medical report older than 12 months from their employment hire date. The employee's date of hire was September 8, 2025. The medical report was dated for March 21, 2024. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 03, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Staff Files: A violation was observed today for the staff medical report. Prior to employment, it is best to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File Checklist can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. QRIS Modernization Plan: Today, we talked about the Classroom and Instructional Pathway. We discussed the curriculums, formative assessments, teacher education star rating, family and community engagement, CQI for staff and facility, and application for reassessment. Today you stated that in one week, you will submit the application for reassessment. I recommend making sure the staff members have updated all educational information in the DCDEE WORKS system using their individual NCIDs. Staff members will need to create a DCDEE WORKS account, upload required certificates and submit their updated educational transcripts by mail or electronically. The portal is available online and may be accessed via the following link: https://dcdee.works.nc.gov/. The QRIS Modernization information can be located on the DCDEE website, select the What’s New Tab, and select QRIS Modernization. There are several items that can be reviewed or printed. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1025-098L Visit Date: 10/20/2025 Number Present: 46 Completed Date: 10/20/2025 Age: From 0 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 12:30 PM Time In: 01:15 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. In addition, I monitored compliance with the Corrective Action Plan (CAP), included in the Probationary License issued on December 18, 2024. I observed that the Probationary License is posted. I observed a copy of the administrative action, cover letter, and CAP posted as required. The previous Annual Compliance Visit was completed August 22, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Probationary License issued December 18, 2024. The information on record with DCDEE was verified as correct by Ms. Vickie Bullock, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed June 11, 2025. Fire Classification of Approved completed June 05, 2025. Ms. Bullock was present and accompanied me while observing the indoor areas. In Space #4, the children were observed coloring with the colored pencils, painting, and making figures with the playdoh. In Space #3, the children were playing outdoors. The children were running, riding on their tricycles, and playing with the basketball. In Space #12, there was one child sleeping in their crib, and the other four children were sitting on the floor. Toys and materials were open for all classrooms. Lunch served was macaroni and cheese, black bean pasta, zucchini, mixed fruit milk. A violation was observed for staff medical report. There is a concern that a staff member is providing care for children, while being intoxicated with alcohol. Regarding the concern that a staff is providing for care for children, while being intoxicated, observations and interviews were conducted. The concerns were discussed with Ms. Bullock, administrator. Interviews were conducted with the administrator, two staff members, and one staff member providing care at the approximate time the incident occurred. Prior to my visit, the administrator, Ms. Bucknor called to inform me of a complaint made against one of the staff members by another staff member. The administrator, Ms. Bucknor, stated that it was stated that the staff member “smells like alcohol”. Ms. Bucknor observed the alleged staff member and did not notice anything that would indicate that the staff member was intoxicated. Ms. Bucknor stated that the observations were conducted throughout the day by her, and the other management staff. In addition, the staff member named in the report stated to the administration staff that she was not intoxicated. All staff interviewed stated that they have not observed any staff members working while intoxicated. The staff members also stated that the staff member named in the report was functioning with no signs of intoxication. The staff member named in the report was not responsible for a group of children or was assigned to a specific classroom during the time of the incident. At the time, she was working as a floater. Currently, the staff named in the report is working in the infant classroom. The staff member named in the report stated that she was not intoxicated, and she would not do anything to jeopardize her employment. She stated that she is now working in the infant classroom, and she “comes to work and focuses on her children”. The staff member named in the report stated she is “unaware why anyone would say that she was intoxicated”. She confirmed that she was not intoxicated. In addition, all stated that they do not have any concerns, and they have not observed any staff being intoxicated. During observations, the staff member provided me with the attendance roster and informed me that all of her children are under the age of one year of age. She provided routine care for five infants. She talked to the infants and comforted the children that were crying. She assisted one child with a diaper change. She also stated to one child “you are awake now”. Based on the observations and interview information received, I was unable to confirm the allegation for a staff member being intoxicated with alcohol, while caring for children. The allegation is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Bullock. The following violation was observed: Violation Number Comment Rule 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one staff member that had a medical report older than 12 months from their employment hire date. The employee's date of hire was September 8, 2025. The medical report was dated for March 21, 2024. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 03, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Staff Files: A violation was observed today for the staff medical report. Prior to employment, it is best to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for other required documents. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. A blank copy of the Staff File Checklist can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting Provider tab then select Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701, 10A NCAC 09 .0704, and10A NCAC 09 .2408 for more information regarding this rule requirement. QRIS Modernization Plan: Today, we talked about the Classroom and Instructional Pathway. We discussed the curriculums, formative assessments, teacher education star rating, family and community engagement, CQI for staff and facility, and application for reassessment. Today you stated that in one week, you will submit the application for reassessment. I recommend making sure the staff members have updated all educational information in the DCDEE WORKS system using their individual NCIDs. Staff members will need to create a DCDEE WORKS account, upload required certificates and submit their updated educational transcripts by mail or electronically. The portal is available online and may be accessed via the following link: https://dcdee.works.nc.gov/. The QRIS Modernization information can be located on the DCDEE website, select the What’s New Tab, and select QRIS Modernization. There are several items that can be reviewed or printed. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0102 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 95 Completed Date: 8/27/2024 Age: From 0 To 4 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 09, 2024. Fire Classification of Satisfactory completed January 2, 2024. Ms. Mickens was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #3, the children were observed outdoors sitting under the climbing structures and walking around exploring their space. In Space #8, the children were walking around exploring their space. Toys and materials were open and available. A violation was cited for hazardous substance. In Space #10, one caregiver was on the floor interacting with the infants. Soft toys, books, blocks, and musical toys were open and accessible. Violations were cited for program records and general safety. Lunch served was chicken burger, baked beans, wheat bread, pineapples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #8, there was one aerosol can stored in an unlocked cabinet, less than five feet from the floor. This was corrected when the administrator removed the aerosol can and placed in a locked storage. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The drill was not practiced every three months, The last shelter in place drill was conducted on January 9, 2024. .0604(u);.0302(d)(8) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan was not on file for review. .0607(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Emergency Preparedness Plan: The Emergency Preparedness Plan was not available for review. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Whiteout Correction Liquid: A violation was not cited today. Technical assistance was provided today for the whiteout correction liquid. This product was stored in an unlocked cabinet in Space #6, greater than 5 feet from the floor. This product will need to be stored in a locked storage. This product has a warning notice on the back of the product that states the product can be flammable. While this product may be used as a stationary item, this item is not safe for the childcare classroom. Ensure that this product is kept out of reach of children and stored in a locked storage away from the childcare space. Choking Hazard/Plastic Technical assistance was provided today for plastic. We talked about how plastic could be a choking hazard. It is best to remove the plastic and store it in an alternate place. The items that are stored in plastic, it is important to make sure items are removed out of the plastic. We suggest using bins for storage. For the diapers, the diapers should be removed from the package and placed on the shelf or another location. Both wipes and gloves will need to be stored greater than 5 feet. The additional caregivers will need to ensure that these items are out of the reach of children. The diaper packaging and gloves could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. Storage of Hazardous Items A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored on a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In Space #8, there was one can of aerosol stored in an unlocked cabinet, five feet above the floor. Aerosol cans must be stored in locked storage. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Shelter-In Place or Lockdown Drill Log: Shelter-in-place drills will need to be completed every three months. We discussed placing dates on the calendar for upcoming due dates for drills to ensure that drills are conducted as indicated in Rule 10A NCAC 09 .1719(a)(16) &.1721(e)(7). 10A NCAC 09 .0102 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0607 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 95 Completed Date: 8/27/2024 Age: From 0 To 4 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 09, 2024. Fire Classification of Satisfactory completed January 2, 2024. Ms. Mickens was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #3, the children were observed outdoors sitting under the climbing structures and walking around exploring their space. In Space #8, the children were walking around exploring their space. Toys and materials were open and available. A violation was cited for hazardous substance. In Space #10, one caregiver was on the floor interacting with the infants. Soft toys, books, blocks, and musical toys were open and accessible. Violations were cited for program records and general safety. Lunch served was chicken burger, baked beans, wheat bread, pineapples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #8, there was one aerosol can stored in an unlocked cabinet, less than five feet from the floor. This was corrected when the administrator removed the aerosol can and placed in a locked storage. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The drill was not practiced every three months, The last shelter in place drill was conducted on January 9, 2024. .0604(u);.0302(d)(8) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan was not on file for review. .0607(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Emergency Preparedness Plan: The Emergency Preparedness Plan was not available for review. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Whiteout Correction Liquid: A violation was not cited today. Technical assistance was provided today for the whiteout correction liquid. This product was stored in an unlocked cabinet in Space #6, greater than 5 feet from the floor. This product will need to be stored in a locked storage. This product has a warning notice on the back of the product that states the product can be flammable. While this product may be used as a stationary item, this item is not safe for the childcare classroom. Ensure that this product is kept out of reach of children and stored in a locked storage away from the childcare space. Choking Hazard/Plastic Technical assistance was provided today for plastic. We talked about how plastic could be a choking hazard. It is best to remove the plastic and store it in an alternate place. The items that are stored in plastic, it is important to make sure items are removed out of the plastic. We suggest using bins for storage. For the diapers, the diapers should be removed from the package and placed on the shelf or another location. Both wipes and gloves will need to be stored greater than 5 feet. The additional caregivers will need to ensure that these items are out of the reach of children. The diaper packaging and gloves could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. Storage of Hazardous Items A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored on a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In Space #8, there was one can of aerosol stored in an unlocked cabinet, five feet above the floor. Aerosol cans must be stored in locked storage. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Shelter-In Place or Lockdown Drill Log: Shelter-in-place drills will need to be completed every three months. We discussed placing dates on the calendar for upcoming due dates for drills to ensure that drills are conducted as indicated in Rule 10A NCAC 09 .1719(a)(16) &.1721(e)(7). 10A NCAC 09 .0102 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1719 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 95 Completed Date: 8/27/2024 Age: From 0 To 4 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 09, 2024. Fire Classification of Satisfactory completed January 2, 2024. Ms. Mickens was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #3, the children were observed outdoors sitting under the climbing structures and walking around exploring their space. In Space #8, the children were walking around exploring their space. Toys and materials were open and available. A violation was cited for hazardous substance. In Space #10, one caregiver was on the floor interacting with the infants. Soft toys, books, blocks, and musical toys were open and accessible. Violations were cited for program records and general safety. Lunch served was chicken burger, baked beans, wheat bread, pineapples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #8, there was one aerosol can stored in an unlocked cabinet, less than five feet from the floor. This was corrected when the administrator removed the aerosol can and placed in a locked storage. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The drill was not practiced every three months, The last shelter in place drill was conducted on January 9, 2024. .0604(u);.0302(d)(8) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan was not on file for review. .0607(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Emergency Preparedness Plan: The Emergency Preparedness Plan was not available for review. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Whiteout Correction Liquid: A violation was not cited today. Technical assistance was provided today for the whiteout correction liquid. This product was stored in an unlocked cabinet in Space #6, greater than 5 feet from the floor. This product will need to be stored in a locked storage. This product has a warning notice on the back of the product that states the product can be flammable. While this product may be used as a stationary item, this item is not safe for the childcare classroom. Ensure that this product is kept out of reach of children and stored in a locked storage away from the childcare space. Choking Hazard/Plastic Technical assistance was provided today for plastic. We talked about how plastic could be a choking hazard. It is best to remove the plastic and store it in an alternate place. The items that are stored in plastic, it is important to make sure items are removed out of the plastic. We suggest using bins for storage. For the diapers, the diapers should be removed from the package and placed on the shelf or another location. Both wipes and gloves will need to be stored greater than 5 feet. The additional caregivers will need to ensure that these items are out of the reach of children. The diaper packaging and gloves could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. Storage of Hazardous Items A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored on a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In Space #8, there was one can of aerosol stored in an unlocked cabinet, five feet above the floor. Aerosol cans must be stored in locked storage. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Shelter-In Place or Lockdown Drill Log: Shelter-in-place drills will need to be completed every three months. We discussed placing dates on the calendar for upcoming due dates for drills to ensure that drills are conducted as indicated in Rule 10A NCAC 09 .1719(a)(16) &.1721(e)(7). 10A NCAC 09 .0102 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 95 Completed Date: 8/27/2024 Age: From 0 To 4 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 09, 2024. Fire Classification of Satisfactory completed January 2, 2024. Ms. Mickens was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #3, the children were observed outdoors sitting under the climbing structures and walking around exploring their space. In Space #8, the children were walking around exploring their space. Toys and materials were open and available. A violation was cited for hazardous substance. In Space #10, one caregiver was on the floor interacting with the infants. Soft toys, books, blocks, and musical toys were open and accessible. Violations were cited for program records and general safety. Lunch served was chicken burger, baked beans, wheat bread, pineapples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #8, there was one aerosol can stored in an unlocked cabinet, less than five feet from the floor. This was corrected when the administrator removed the aerosol can and placed in a locked storage. .2820(b) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The drill was not practiced every three months, The last shelter in place drill was conducted on January 9, 2024. .0604(u);.0302(d)(8) 1821 The EPR Plan did not include the date of the last revision of the plan. The EPR Plan was not on file for review. .0607(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Emergency Preparedness Plan: The Emergency Preparedness Plan was not available for review. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Whiteout Correction Liquid: A violation was not cited today. Technical assistance was provided today for the whiteout correction liquid. This product was stored in an unlocked cabinet in Space #6, greater than 5 feet from the floor. This product will need to be stored in a locked storage. This product has a warning notice on the back of the product that states the product can be flammable. While this product may be used as a stationary item, this item is not safe for the childcare classroom. Ensure that this product is kept out of reach of children and stored in a locked storage away from the childcare space. Choking Hazard/Plastic Technical assistance was provided today for plastic. We talked about how plastic could be a choking hazard. It is best to remove the plastic and store it in an alternate place. The items that are stored in plastic, it is important to make sure items are removed out of the plastic. We suggest using bins for storage. For the diapers, the diapers should be removed from the package and placed on the shelf or another location. Both wipes and gloves will need to be stored greater than 5 feet. The additional caregivers will need to ensure that these items are out of the reach of children. The diaper packaging and gloves could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. Storage of Hazardous Items A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored on a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In Space #8, there was one can of aerosol stored in an unlocked cabinet, five feet above the floor. Aerosol cans must be stored in locked storage. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Shelter-In Place or Lockdown Drill Log: Shelter-in-place drills will need to be completed every three months. We discussed placing dates on the calendar for upcoming due dates for drills to ensure that drills are conducted as indicated in Rule 10A NCAC 09 .1719(a)(16) &.1721(e)(7). 10A NCAC 09 .0102 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0324-138A Visit Date: 3/14/2024 Number Present: 123 Completed Date: 3/14/2024 Age: From 0 To 5 Total Minutes: 240 Time In: 10:00 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to follow-up regarding allegations of violations of child care requirements at this child care facility. I also follow-up on the AA/Provisional License and case#: 224-375 for Nancy Stratford, Child Care Consultant, during today’s visit. Morgan Mickens, Administrator accompanied me during a walk-through of the facility. During the visit, I spoke with Ms. Mickens and five staff members. Limited monitoring of child care requirements occurred during today’s visit. Twos violations were cited during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On March 7, 2024, facility staff failed to provide adequate supervision of a five-year-old child. The child was brought to the lobby because the child was exhibiting challenging behaviors. Though the child had attempted to leave the building previously that day, staff members failed to guard the exit door and the child ran out of the door. Staff members followed the child while the child ran beyond facility grounds, across a field, and into a local business parking lot. Staff members were able to return the child to the facility in approximately six minutes. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. On March 7, 2024, staff members failed to provide a safe environment for a five-year-old child. The child was brought to the lobby due to exhibiting challenging behaviors. Staff members failed to intervene when the child removed items from shelves and threw them, ripped items off the wall, climbed on top of furniture, and attempted to pull a tv off the wall. Staff members failed to provide adequate supervision which created an unsafe environment when the child ran out the exit door of the facility and left the facility grounds. 10A NCAC 09 .0601(a) Violations must be corrected immediately. Please submit documentation to me within one (1) week March 21, 2024, regarding how compliance of this child care requirement will be maintained in the future. Violations of child care requirements, particularly repeated violations, could result in a civil penalty and/or administrative action that could jeopardize the status of the license for the child care facility. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .1801 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0224-375L Visit Date: 3/6/2024 Number Present: 122 Completed Date: 3/6/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:00 AM Time Out: 12:50 PM Time In: 01:50 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Kesha Purdy, Assistant Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Purdy was present and accompanied me during the walk-through of the indoor areas. In Space #3, the children were observed playing in the following activities: musical instruments, building with Legos, and coloring. In Space #5, the children were observed playing in the following activities: reading books, building with Legos, observing insects with a magnifying lens, toileting, and handwashing routines. In Space #9, the children were playing in the following activities: singing songs and reading books. A violation was cited today for supervision. Lunch served was turkey chili, diced tomatoes, honeydew melon, corn bread, and milk. There is a concern that staff are not interacting with children in a nurturing and caring manner. There is a concern that children are not being adequately supervised. There is a concern that inappropriate discipline was used. There is a concern that staff/child ratios are not being followed. The concerns were discussed with Ms. Purdy, Assistant Administrator. Interviews were conducted with the Assistant Administrator, Ms. Purdy, and seven members of staff providing care at the approximate time the incident occurred. Regarding the concerns that staff are not interacting with children in a nurturing and caring manner, observations and interviews were conducted. During observations, the staff members talked with the children in a nurturing and caring manner. All staff stated that they have no concerns about nurturing and caring manners. Regarding the concerns that staff are not adequately supervising children, observations and interviews were conducted. During observations, the staff members used the face to name sheet to monitor the children. It was confirmed by two staff members that a child was found unsupervised outdoors. The child was left alone in the corner of the interior playground, outdoors. Regarding the concerns that inappropriate discipline was used, observations and interviews were conducted. All staff members stated that they do not have any concerns about discipline. The staff members talked about their procedures regarding discipline. The children are redirected to another activity. If further assistance is needed, the staff members will reach out to the administration staff for support. Regarding the concerns that the staff/child ratios are not being followed, observations and interviews were conducted. Classroom observations were observed. All staff members stated that their classrooms are following proper ratios for each group. The classrooms will also work together if there may be space in another classroom. Based on the observations and interview information, the allegation that staff are not interacting with children in a nurturing and caring manner is unsubstantiated. Based on the observations and interview information, the allegation that children are not adequately supervised is substantiated. Based on the observations and interview information, the allegation that inappropriate discipline was used is unsubstantiated. Based on the observations and interview information, the allegation that staff/child ratios is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Purdy. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was confirmed during interviews, that a child was left unsupervised on the playground. This was corrected because a staff member went outdoors and took the child inside and notified the administrator of the incident. The child was then taken to their classroom. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child was left on the playground unsupervised. Children need to be supervised at all times. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0224-375L Visit Date: 3/6/2024 Number Present: 122 Completed Date: 3/6/2024 Age: From 0 To 5 Total Minutes: 285 Time In: 09:00 AM Time Out: 12:50 PM Time In: 01:50 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Kesha Purdy, Assistant Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Purdy was present and accompanied me during the walk-through of the indoor areas. In Space #3, the children were observed playing in the following activities: musical instruments, building with Legos, and coloring. In Space #5, the children were observed playing in the following activities: reading books, building with Legos, observing insects with a magnifying lens, toileting, and handwashing routines. In Space #9, the children were playing in the following activities: singing songs and reading books. A violation was cited today for supervision. Lunch served was turkey chili, diced tomatoes, honeydew melon, corn bread, and milk. There is a concern that staff are not interacting with children in a nurturing and caring manner. There is a concern that children are not being adequately supervised. There is a concern that inappropriate discipline was used. There is a concern that staff/child ratios are not being followed. The concerns were discussed with Ms. Purdy, Assistant Administrator. Interviews were conducted with the Assistant Administrator, Ms. Purdy, and seven members of staff providing care at the approximate time the incident occurred. Regarding the concerns that staff are not interacting with children in a nurturing and caring manner, observations and interviews were conducted. During observations, the staff members talked with the children in a nurturing and caring manner. All staff stated that they have no concerns about nurturing and caring manners. Regarding the concerns that staff are not adequately supervising children, observations and interviews were conducted. During observations, the staff members used the face to name sheet to monitor the children. It was confirmed by two staff members that a child was found unsupervised outdoors. The child was left alone in the corner of the interior playground, outdoors. Regarding the concerns that inappropriate discipline was used, observations and interviews were conducted. All staff members stated that they do not have any concerns about discipline. The staff members talked about their procedures regarding discipline. The children are redirected to another activity. If further assistance is needed, the staff members will reach out to the administration staff for support. Regarding the concerns that the staff/child ratios are not being followed, observations and interviews were conducted. Classroom observations were observed. All staff members stated that their classrooms are following proper ratios for each group. The classrooms will also work together if there may be space in another classroom. Based on the observations and interview information, the allegation that staff are not interacting with children in a nurturing and caring manner is unsubstantiated. Based on the observations and interview information, the allegation that children are not adequately supervised is substantiated. Based on the observations and interview information, the allegation that inappropriate discipline was used is unsubstantiated. Based on the observations and interview information, the allegation that staff/child ratios is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Purdy. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. It was confirmed during interviews, that a child was left unsupervised on the playground. This was corrected because a staff member went outdoors and took the child inside and notified the administrator of the incident. The child was then taken to their classroom. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child was left on the playground unsupervised. Children need to be supervised at all times. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0508 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0224-108L Visit Date: 2/22/2024 Number Present: 128 Completed Date: 2/22/2024 Age: From 0 To 5 Total Minutes: 420 Time In: 09:00 AM Time Out: 12:40 PM Time In: 01:40 PM Time Out: 05:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 2, 2024. Ms. Mickens was present and accompanied me during the walk-through of the indoor areas. In Space #4, the children were observed in the following activities: coloring, matching shapes, Legos, gluing on the paper, and stacking geometric shapes. A violation was cited today for outdoor play. In Space #12, the children were observed sitting on the carpet and the teacher talked to the children about the Letter “J”. The teacher also talked to the children about things that start with the Letter “J”. In Space #11, one infant was sleeping in their crib, four infants were lying on the floor, and one infant received a diaper change, and handwashing was observed. Lunch served was chicken and rice casserole, cream of chicken soup, celery, pita bread, bananas, and milk. There are concerns: • Staff are not interacting with children in a nurturing and caring manner. • Children are not being adequately supervised. • Children are not being provided the opportunity to explore their outdoor learning environment if the weather permits. The concerns were discussed with Ms. Mickens, Administrator. Interviews were conducted with the Administrator, Ms. Mickens, four members of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that staff are not interacting with children in a nurturing and caring manner, observations and interviews were conducted. During observations, the staff members talked with the children in a nurturing and caring manner. All staff stated that they have no concerns about staff members not treating children with nurturing and caring manners. The teachers stated that they work well with the children. If there are any concerns or issues, the staff will utilize different resources to assist children with challenging behaviors. Regarding the concerns that staff are not adequately supervised, observations and interviews were conducted. During observations, the staff members were observed using the face to name sheet to monitor the children. All staff stated that they have no concerns with supervision. The teachers stated that the children are supervised at all times. Regarding the concerns children are not being provided the opportunity to explore their outdoor learning environment if the weather permits, observations, and interviews were conducted. During observations, all classrooms were observed outdoors. During interviews, it was confirmed in Space #4, outdoor time does not always occur and/or the full required time was not maintained for the outdoor learning environment. Based on the observations and interview information, the allegation that staff are not interacting with children in a nurturing and caring manner is unsubstantiated. Based on the observations and interview information, the allegation that children are not adequately supervised is unsubstantiated. Based on the observations and interview information, the allegation that children are not being provided the opportunity to explore their outdoor learning environment if the weather permits is confirmed and is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violation was observed: Violation Number Comment Rule 548 For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day was not provided. Children ages 0-12 in care for less than five hours per day was not provided at least 30 minutes of outdoor time throughout the day. In Space #4, it was confirmed during interviews that children are not provided a minimum of 60 minutes of outdoor time throughout the day. .0508(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 7, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Outdoor Learning Environment: A violation was cited today because it was confirmed that there had been times when the children did not go outdoors when the weather was permitted safe to play. It was also reported that outdoor time does not always occur to meet the requirements for the total daily time required for the children. The violation was corrected during today’s visit. During today’s visit, the children played outdoors. For more information, regarding this rule requirement, refer to Child Care Rules: 10A NCAC 09 .0508. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0224-108L Visit Date: 2/22/2024 Number Present: 128 Completed Date: 2/22/2024 Age: From 0 To 5 Total Minutes: 420 Time In: 09:00 AM Time Out: 12:40 PM Time In: 01:40 PM Time Out: 05:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 2, 2024. Ms. Mickens was present and accompanied me during the walk-through of the indoor areas. In Space #4, the children were observed in the following activities: coloring, matching shapes, Legos, gluing on the paper, and stacking geometric shapes. A violation was cited today for outdoor play. In Space #12, the children were observed sitting on the carpet and the teacher talked to the children about the Letter “J”. The teacher also talked to the children about things that start with the Letter “J”. In Space #11, one infant was sleeping in their crib, four infants were lying on the floor, and one infant received a diaper change, and handwashing was observed. Lunch served was chicken and rice casserole, cream of chicken soup, celery, pita bread, bananas, and milk. There are concerns: • Staff are not interacting with children in a nurturing and caring manner. • Children are not being adequately supervised. • Children are not being provided the opportunity to explore their outdoor learning environment if the weather permits. The concerns were discussed with Ms. Mickens, Administrator. Interviews were conducted with the Administrator, Ms. Mickens, four members of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that staff are not interacting with children in a nurturing and caring manner, observations and interviews were conducted. During observations, the staff members talked with the children in a nurturing and caring manner. All staff stated that they have no concerns about staff members not treating children with nurturing and caring manners. The teachers stated that they work well with the children. If there are any concerns or issues, the staff will utilize different resources to assist children with challenging behaviors. Regarding the concerns that staff are not adequately supervised, observations and interviews were conducted. During observations, the staff members were observed using the face to name sheet to monitor the children. All staff stated that they have no concerns with supervision. The teachers stated that the children are supervised at all times. Regarding the concerns children are not being provided the opportunity to explore their outdoor learning environment if the weather permits, observations, and interviews were conducted. During observations, all classrooms were observed outdoors. During interviews, it was confirmed in Space #4, outdoor time does not always occur and/or the full required time was not maintained for the outdoor learning environment. Based on the observations and interview information, the allegation that staff are not interacting with children in a nurturing and caring manner is unsubstantiated. Based on the observations and interview information, the allegation that children are not adequately supervised is unsubstantiated. Based on the observations and interview information, the allegation that children are not being provided the opportunity to explore their outdoor learning environment if the weather permits is confirmed and is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violation was observed: Violation Number Comment Rule 548 For children 2 years of age and older, a minimum of 60 minutes of outdoor time throughout the day was not provided. Children ages 0-12 in care for less than five hours per day was not provided at least 30 minutes of outdoor time throughout the day. In Space #4, it was confirmed during interviews that children are not provided a minimum of 60 minutes of outdoor time throughout the day. .0508(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 7, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Outdoor Learning Environment: A violation was cited today because it was confirmed that there had been times when the children did not go outdoors when the weather was permitted safe to play. It was also reported that outdoor time does not always occur to meet the requirements for the total daily time required for the children. The violation was corrected during today’s visit. During today’s visit, the children played outdoors. For more information, regarding this rule requirement, refer to Child Care Rules: 10A NCAC 09 .0508. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1223-140L Visit Date: 12/19/2023 Number Present: 81 Completed Date: 12/19/2023 Age: From 0 To 5 Total Minutes: 320 Time In: 09:15 AM Time Out: 12:50 PM Time In: 01:30 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Mickens was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #1, the children were observed playing in the following activities: creating a tree and building with Legos. In Space #6, four children were sitting at the table reading books, four children were building with geometric shapes, and one child was working one on one with their assessment. A violation was cited for the bathroom space that contained a large opening in the wall. In Space #7, the children were playing in the following activities: books, musical toys, puzzles, blocks, and two children were dressing and holding their baby doll. A violation was cited because there were wires hanging out of the outlet. In Space #10, there was one infant sleeping in their crib, one infant was sitting in their infant seat, two infants were lying on the floor, and one infant received a diaper change and handwashing was observed. Lunch served was turkey taco, macaroni, salad, apricots, and milk. There are concerns: Teachers use inappropriate discipline. Children are not adequately supervised. Groups are out of ratio. Water is not freely available. The concerns were discussed with Ms. Mickens, Administrator. Interviews were conducted with the Administrator, Ms. Mickens, one member of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that inappropriate discipline was used, observations and interviews were conducted. All staff members stated that they do not have any concerns with discipline. The staff members talked about their procedures regarding discipline. The children are redirected to another activity. If further assistance is needed, the staff members will reach out to the administration staff for support. Regarding the concerns that staff are not adequately supervised, observations and interviews were conducted. During observations, the staff members talked about using the face to name sheet to monitor the children. All staff stated that they have no concerns with supervision. Regarding the concerns that groups are out of ratios, observations and interviews were conducted. During observations, all classrooms were monitored and teacher to child ratios were in compliance. The staff members stated their procedures for contacting administration when they are close to being over ratio. One staff member stated that the parents take their children to the front to be assisted by the administration staff when the classrooms were at capacity. Regarding the concerns that water is not freely available, observations and interviews were conducted. The administrator stated a container of water is brought on the breakfast and lunch trays. Water is available throughout the day. It was observed in the toddler classrooms, there are sippy cups with water available when the children request water. Based on the observations and interview information, the allegation that inappropriate discipline was used is unsubstantiated. Based on the observations and interview information, the allegation that children are not adequately supervised is unsubstantiated. Based on the observations and interview information, the allegation that groups are out of ratio is unsubstantiated. Based on the observations and interview information, the allegation that water is not freely available is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space #6, in the bathroom used by children, there was an opening in the wall. The section was a rectangle shape and the measurements are 6 inches in length and 4 inches in width. On the border there were two loose screws. There is an opening because the toilet roll holder was removed from the wall. 10A NCAC 09 .0601(a) 818 Frayed or cracked electrical cords were accessible to children. In Space #7, there were wires hanging out of the outlet. The hanging wire measured 6 inches from the wall. .0604(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 02, 2023, must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor Area: In Space #6, the bathroom contained a hole in the wall and the toilet roll was missing from the wall. There were also two screws that were hanging out from the wall. In Space #7, the outlet was hanging out of the wall. The wires were measuring 6 inches from the wall. The administrator temporarily moved the children to the next classroom and an emergency work order was made. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1223-140L Visit Date: 12/19/2023 Number Present: 81 Completed Date: 12/19/2023 Age: From 0 To 5 Total Minutes: 320 Time In: 09:15 AM Time Out: 12:50 PM Time In: 01:30 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Mickens was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #1, the children were observed playing in the following activities: creating a tree and building with Legos. In Space #6, four children were sitting at the table reading books, four children were building with geometric shapes, and one child was working one on one with their assessment. A violation was cited for the bathroom space that contained a large opening in the wall. In Space #7, the children were playing in the following activities: books, musical toys, puzzles, blocks, and two children were dressing and holding their baby doll. A violation was cited because there were wires hanging out of the outlet. In Space #10, there was one infant sleeping in their crib, one infant was sitting in their infant seat, two infants were lying on the floor, and one infant received a diaper change and handwashing was observed. Lunch served was turkey taco, macaroni, salad, apricots, and milk. There are concerns: Teachers use inappropriate discipline. Children are not adequately supervised. Groups are out of ratio. Water is not freely available. The concerns were discussed with Ms. Mickens, Administrator. Interviews were conducted with the Administrator, Ms. Mickens, one member of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that inappropriate discipline was used, observations and interviews were conducted. All staff members stated that they do not have any concerns with discipline. The staff members talked about their procedures regarding discipline. The children are redirected to another activity. If further assistance is needed, the staff members will reach out to the administration staff for support. Regarding the concerns that staff are not adequately supervised, observations and interviews were conducted. During observations, the staff members talked about using the face to name sheet to monitor the children. All staff stated that they have no concerns with supervision. Regarding the concerns that groups are out of ratios, observations and interviews were conducted. During observations, all classrooms were monitored and teacher to child ratios were in compliance. The staff members stated their procedures for contacting administration when they are close to being over ratio. One staff member stated that the parents take their children to the front to be assisted by the administration staff when the classrooms were at capacity. Regarding the concerns that water is not freely available, observations and interviews were conducted. The administrator stated a container of water is brought on the breakfast and lunch trays. Water is available throughout the day. It was observed in the toddler classrooms, there are sippy cups with water available when the children request water. Based on the observations and interview information, the allegation that inappropriate discipline was used is unsubstantiated. Based on the observations and interview information, the allegation that children are not adequately supervised is unsubstantiated. Based on the observations and interview information, the allegation that groups are out of ratio is unsubstantiated. Based on the observations and interview information, the allegation that water is not freely available is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In Space #6, in the bathroom used by children, there was an opening in the wall. The section was a rectangle shape and the measurements are 6 inches in length and 4 inches in width. On the border there were two loose screws. There is an opening because the toilet roll holder was removed from the wall. 10A NCAC 09 .0601(a) 818 Frayed or cracked electrical cords were accessible to children. In Space #7, there were wires hanging out of the outlet. The hanging wire measured 6 inches from the wall. .0604(f) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 02, 2023, must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Indoor Area: In Space #6, the bathroom contained a hole in the wall and the toilet roll was missing from the wall. There were also two screws that were hanging out from the wall. In Space #7, the outlet was hanging out of the wall. The wires were measuring 6 inches from the wall. The administrator temporarily moved the children to the next classroom and an emergency work order was made. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0511 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1801 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .1803 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2508 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .2818 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 0822-172A Visit Date: 12/5/2023 Number Present: 120 Completed Date: 12/5/2023 Age: From 0 To 5 Total Minutes: 180 Time In: 10:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up A/N Announced/Unannounced: Unannounced The purpose of this unannounced visit was to monitor compliance with the Corrective Action Plan (CAP), included in the Probationary License, issued on October 27, 2023. Nancy Stratford, Child Care Consultant, also accompanied me during today’s visit. Morgan Mickens, Administrator, accompanied Ms. Stratford and I during a walk-through of the facility. I spoke with Ms. Mickens, and discussed the purpose of the visit. I observed a copy of the administrative action, cover letter, and CAP posted as required located on the front window of the facility near the front entrance of the facility. I also reminded Ms. Mickens that the information must remain posted for three months or until receipt of a closure letter from the Division. Limited monitoring of child care requirements occurred during today’s visit. I reviewed a copy of the staff training worksheet and verified that they were in compliance for Criminal background check qualification letters were current, however, fourteen staff members either did not have a current or copy of First Aid/CPR Training in their file. Ms. Mickens and Keisha Purdie, Assistant Director were both reminded that the staff member must have a current First Aid/CPR Training in the file prior to the expiration date. One new member with a start date of September 2023, had a copy of the First Aid/CPR Training in the file from an unapproved agency. Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. Two staff members engaged in a verbal altercation with the use of profanity in the presence of children during today's visit. G.S. 110-91(10) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for one staff member was not available. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification for one staff member was not available. .1102(d) All violations documented must be corrected immediately. A written, dated, and signed letter of compliance must be submitted to me within one week, by December 12, 2023, describing how and when the violations were corrected and how compliance will be maintained in the future. The letter of compliance should be emailed or mailed to Stacey Eaton, Investigations Consultant, Email: stacey.eaton@dhhs.nc.gov. I monitored for compliance with the CAP as follows: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements, including but not limited to, the following: • North Carolina General Statute § 110-91(10) and Child Care Rule 10A NCAC 09 .1803 regarding the care, treatment, and discipline of children • North Carolina General Statute § 110-91(12) regarding developmentally appropriate activities • Child Care Rule 10A NCAC 09 .1801(a)(1-5) and .2506(d)(1-3) regarding supervision • Child Care Rule 10A NCAC 09 .2818 regarding staff/child ratios and group sizes • Child Care Rule 10A NCAC 09 .0601(a) regarding safe environment • Child Care Rule 10A NCAC 09 .2508 (c)(1-13) regarding age appropriate activities and equipment • Child Care Rule 10 A NCAC 09 .0901 (a) regarding nutrition • Child Care Rule 10A NCAC 09 .0511(b)(1) regarding age appropriate activities • Sanitation Rule 15A NCAC 18A .2803(a-b) regarding handwashing • Sanitation Rule 15A NCAC 18A .2818(b & d) regarding lavatories 12/5/23-No violations regarding the basis of the action were cited during today’s visit. This Stipulation was in compliance. 2. For any camera system currently installed at The Children’s Courtyard, the operator agrees to ensure the camera system, including each of its components, is, and remains, in good, operating condition; to adjust or maintain each camera so that it captures the maximum amount of square footage; that the activity captured by the camera system is recorded; that the recordings are maintained for a minimum period of one (1) week; and that the recordings be available for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens stated during today’s visit that the facility Administrator has access to live footage only, the District Manager, has access to review footage for up to two days, and IT is able to obtain copies of video footage for no longer than two days. This Stipulation is ongoing and is not complete. 3. Within one (1) week after this Notice is received, Ashley Averack, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC, 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all applicable child care requirements, with special emphasis on violations of child care requirements included in the administrative action. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, as well as, at least one (1) member of the corporate management/compliance team shall participate in this mandatory training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the trainer and the training participants, as well as, the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23- Ms. Mickens initial contact with Rhonda Blackmon, Lead Child Care Consultant, occurred on October 25, 2023 to schedule the Rules Review Training. The Rules Review training was scheduled and completed on November 21, 2023. Ms. Mickens and Ms. Blackmon provided a copy of the staff attendance roster, and training information to the Division on November 28, 2023. This Stipulation is in compliance and complete as required by the Division. 4. Within one (1) week after this Notice is received, Ms. Averack shall contact Julanda Jett, Professional Development Manager, Cumberland County Partnership for Children, telephone number 910-826-3055, to arrange for training and/or technical assistance regarding supervision of children as well as the Pyramid Model training series, which includes approximately fifteen (15) hours of training and six (6) additional hours of discussion/reflection, followed up by monthly coaching visits regarding appropriate interactions and maintaining a healthy pro-social child care environment. All staff members, including administrative, full-time, part-time, substitute, auxiliary, and volunteer staff, shall participate in this mandatory training. Documentation of the trainings shall include a training roster with the names and signatures of the trainer and the training participants, as well as the title of the training and the date and the time the training was conducted. The documentation shall be maintained in the facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens contacted Julanda Jett, CC Partnership for Children on October 25, 2023, to schedule the Supervision Training. Ms. Jett referred Ms. Mickens to Mary Wellth on November 13, 2023. The training is scheduled for January 11, 2024 at 6:30-8:30 p.m. at the Partnership Supervision. This Stipulation is in compliance and complete as required by the Division. 5. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving compliance with staff/child ratios. The written plan shall include the staffing pattern based on enrollment and ensure staff/child ratios are met throughout the date including, but not limited to, the following: • When children are arriving and departing from the facility each day • In the classroom, on the playground, and during transition periods, including naptime, meals and snacks, bathroom time, and when groups of children leave the classroom to go to another Location. • Absence of staff members • Procedure for informing administration when staff members need to attend to personal care needs or to complete tasks outside the classroom or away from the group • Procedure for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Nancy Stratford, Child Care Consultant, PO Box 371, Godwin, NC 28344, telephone number 910-214-2244, email nancy.stratford@dhhs.nc.gov, for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving compliance with staff/child ratios to Ms. Stratford on December 5, 2023 for approval. This Stipulation is in compliance but not complete. 6. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with requirements for developmentally appropriate materials and equipment. The written plan shall include, but not be limited to, the following: • An inventory of materials in each classroom serving children under three years of age • An inventory of materials in each activity area in each classroom serving children ages three through preschool-age five • An inventory of materials in each classroom serving school-age children • Procedures, including a schedule, for staff to submit activity plans in advance with a list of supplies needed to implement the activity plan • Procedures, including a schedule, specifying the person(s) responsible for getting the supplies needed and distributing them in a timely manner • Procedures, including a schedule, for administrative staff to routinely visit classrooms to ensure a sufficient quantity of developmentally appropriate materials and equipment are available and accessible to children • Procedures to ensure that children are not required to wait for an extended period of time without access to materials and/or activities • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility. files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of the written plan for achieving and maintaining compliance with developmentally appropriate materials and equipment to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 7. Within two (2) weeks after the completion of the rules review required in Item #3, Ms. Averack shall develop a written plan for achieving and maintaining compliance with nutrition requirements. The written plan shall include, but not be limited to, the following: • A review of the meal pattern requirements, including serving sizes, with both kitchen and classroom staff • A plan, including a schedule, for periodic observations by administrative staff to each classroom to observe meals served to ensure each child receives the appropriate components of the meal and appropriate serving size • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Ms. Stratford for approval. Ms. Stratford shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the written plan shall be immediately implemented and permanently incorporated into the facility’s operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-Ms. Mickens submitted first draft of written plan for achieving and maintaining compliance with nutrition requirements to Ms. Stratford for approval on December 5, 2023. This Stipulation is in compliance but is not complete. 8. Within two (2) weeks after the supervision training required in Item #4, Ms. Averack shall develop a written plan that describes, in detail, the steps the facility will take to ensure adequate supervision of children. The written plan shall include, but not be limited to, the following: • When children are arriving and departing from the facility each day • When children are toileting • When children are on the playground • When more than one group of children is combined • When children are preparing for and eating meals • When children are napping/resting • When children are transitioned from one area to another • When children are transitioned from one caregiver to another • When staff members need to complete tasks outside the classroom • Procedures for supervisory staff members to visit each classroom and monitor staff members’ implementation of the supervision plan • Procedures for periodic review of the supervision plan with all staff members, including the review of the plan in the orientation of new staff members before they assume child care responsibilities • Procedures for staff members to notify administrators and parents when an incident occurs • Consequences of staff members’ non-compliance with policies and procedures The written plan shall be submitted to Stacey Eaton, Investigations Consultant, 2201 Mail Services Center, Raleigh, NC 27699-2200, telephone number 910-260-2071, fax 919-715-1013, and email stacey.eaton@dhhs.nc.gov, for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-The supervision training is scheduled for January 11, 2024. This Stipulation is not complete. 9. Within two (2) weeks after this Notice is received, Ms. Averack shall develop a written plan for routine observations and evaluations of each staff member to ensure compliance with child care requirements and facility policies/procedures regarding discipline and supervision. The written plan, at a minimum, shall include routine observations of each staff member one (1) time per month while the Probationary License is in effect. The written plan shall also include periodic observations after the conclusion of the Probationary License to ensure continual compliance with child care requirements and the facility’s policies/procedures related to supervision of children and discipline. Documentation of the observations shall include the date, time, and location of each observation, the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, the observer’s feedback/guidance to the staff members, and the staff member’s response. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Averack, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented and incorporated into the facility’s permanent operating procedures. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the observation/evaluation plan to Ms. Eaton for approval on November 13, 2023, requested form was requested to be submitted to the and was received on November 30, 2023. This Stipulation is in compliance but is not complete. 10. Within two (2) weeks after the approval of the written plans regarding observation, supervision, staff/child ratios, developmentally appropriate materials and equipment, and nutrition, Ms. Averack shall conduct a mandatory staff meeting with all staff members to discuss the approved written plans. Documentation of the staff meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. 12/5/23-This Stipulation is not complete. 11. Within two (2) weeks after this Notice is received, Caroline Maese, Region Manager, shall develop a written plan for random observations/audits to be conducted at the facility to ensure compliance with child care requirements. Documentation of the observations/audits shall include, but not be limited to, the date, time, and location of each observation (if applicable), the name and signature of the person(s) observed, the signature of the observer, a summary of each observation, and the observer’s feedback/guidance to the staff members. The written plan shall be submitted to Ms. Eaton for approval. Ms. Eaton shall notify Ms. Maese, orally and in writing, as to whether the written plan is approved or if modifications are needed. Upon approval, the written plan shall be immediately implemented. A copy of the approved written plan shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. In addition, the observation records for each staff member shall be retained in their personnel file for the duration of their employment at the facility. 12/5/23-Ms. Mickens submitted the first draft of the written plan for random observations/audits completed by Caroline Maese, Regional Manager on November 13, 2023, request for form to be submitted was received on November 30, 2023. This Stipulation is not complete. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 1023-308L Visit Date: 11/1/2023 Number Present: 97 Completed Date: 11/1/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 89%. This program currently operates with a Probationary License issued October 23, 2023 – October 23, 2024. The information on record with DCDEE was verified as correct by Ms. Morgan Mickens, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Mickens was present and accompany me during the walk-through of the indoor areas. In Space #1, the children were observed playing in the following activities: water table, blocks, and geometric shapes. In Space #7, the children were preparing to go outdoors. The caregiver assisted the children with their jackets. In Space #6, the children were observed in the following activities: Legos, dramatic play, blocks, geometric shapes, coloring, and observing insects. Lunch served was hamburger meat, pasta, peas, carrots, pears, and milk. There are concerns that inappropriate discipline was used. There are concerns that staff are not interacting with children in a nurturing and caring manner. Based on the information received, there is an additional concern that meals are not being served. The concerns were discussed with Ms. Mickens, Administrator. Interviews were conducted with the Administrator, Ms. Mickens, three administration staff, and one staff providing care at the approximate time the incident occurred and two additional staff members. Regarding the concerns that inappropriate discipline was used, observations and interviews were conducted. The discipline policy was reviewed. The staff members stated that they redirect the children and help to teach the children appropriate discipline. It was stated that the child was asked to clean up their toys. The child had books and blocks on the floor. The other children were sitting at the table eating lunch. The child was in the library area and refused to clean up. An administrator (D.M) assisted the child with cleaning up their toys. After the toys were cleaned up the administrator helped the child to rest on their cot. Regarding the concerns that staff are not interacting with children in a nurturing and caring manner, observations and interviews were conducted. During observations, the staff member talked with the children in a nurturing manner. All staff stated that they have no concerns about nurturing and caring manners. Regarding the concerns that meals are not being served, observations and interviews were conducted. Meals were served to all the children. It was stated that there was one Child A, that had a difficult time cleaning up their toys. The caregiver was assisting the other children with meals and Child A was sitting in the library area. One of the administrators assisted the child with cleaning up their toys. The administrator helped the child go to their mat for rest time. The administrator said the staff member stated the child refused to eat lunch. A violation was cited because the child left the library area to their mat for rest time. The child did not wash their hands and transitioned to the table to be served lunch. After the administrator left Space#7, the administrator went to Space #8, and it was stated that it was heard that the caregivers asked the child if the child wanted their lunch. Based on the observations and interview information, the allegation that inappropriate discipline was used is substantiated. Based on the observations and interview information, the allegation that staff are not interacting with children in a nurturing manner is unsubstantiated. Based on the observations and interview information, the allegation that meals are not being served is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mickens. The following violations were observed: Violation Number Comment Rule 513 Children were not provided a meal or snack a minimum of every four hours. A two-year old child receiving care in Space #7 was not served lunch. Staff reported the child was instructed to clean up books and blocks while other children were served lunch. The child received cleaning assistance from a management team member and was then placed on the cot for rest by a classroom teacher. 0.0903 907 Discipline was related to food, rest or toileting. After failing to pick-up toys and materials in the books and blocks area, a two-year old child was directed to the cot for rest time and not directed to the table to receive lunch. .1803(a)(4-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 15, 2023, must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Discipline/Meals: Two violations were cited today relating to discipline and meals. It is important to make sure that all children are served a meal. A child may refuse to eat but it is recommended to encourage the children to eat their meals. During interviews today, it was confirmed that the child did not wash their hands and go to the table to be served their meal. The meal was sitting on the table, but the child had to clean up their toys before going to the table. The child will need to be served their meal when the other children receive their meal. If the child takes a while to clean up, it may be best to start the clean up process earlier than planned. Two-year-old children are in their learning stages and sometimes, the children need to be able to have someone model how to clean up their toys. The teachers can assist with cleaning up and provide a fun way for the children to clean up their toys. At no time should a child be told to wait before eating when the other children are served their food. It is best to provide a plan of action to discuss the discipline policy and expectations with meals. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0601 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 1023-110A Visit Date: 10/13/2023 Number Present: 113 Completed Date: 10/13/2023 Age: From 0 To 5 Total Minutes: 165 Time In: 10:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Morgan Micken, Administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Micken, Kesha Purdie, Assistant Director, and five additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On September 27, 2023 a staff member failed to provide adequate supervision for a one-year-old child when the child, unbeknownst to the staff member, closed their finger in the hinge of a door. As a result, the child received an injury that required medical attention. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. On September 27, 2023 a staff member failed to provide a safe environment for children as a result of inadequate supervision. A one-year-old child closed their finger in a door and received an injury that required medical attention. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. An incident report completed on September 27, 2023 regarding a one-year-old child being injured and receiving medical attention was not documented on the facility's incident log. .0802(g)(1-6) 872 Appropriate discipline practices were not followed. On September 27, 2023 a staff member used discipline practices that were not age and developmentally appropriate when they placed a one-year-old child in time-out for twenty minutes. .1803 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division of Child Development and Early Education substantiated child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (October 20,2023) you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Phone#: Email Address: melissa.loehr@dhhs.nc.gov.. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: supervision. Open / not marked corrected.
GS 110-105 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: STACEY EATON Operation Type: Center Case Number: 1023-110A Visit Date: 10/13/2023 Number Present: 113 Completed Date: 10/13/2023 Age: From 0 To 5 Total Minutes: 165 Time In: 10:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Morgan Micken, Administrator, accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Micken, Kesha Purdie, Assistant Director, and five additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On September 27, 2023 a staff member failed to provide adequate supervision for a one-year-old child when the child, unbeknownst to the staff member, closed their finger in the hinge of a door. As a result, the child received an injury that required medical attention. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. On September 27, 2023 a staff member failed to provide a safe environment for children as a result of inadequate supervision. A one-year-old child closed their finger in a door and received an injury that required medical attention. 10A NCAC 09 .0601(a) 853 Incident logs were not completed and maintained as required. An incident report completed on September 27, 2023 regarding a one-year-old child being injured and receiving medical attention was not documented on the facility's incident log. .0802(g)(1-6) 872 Appropriate discipline practices were not followed. On September 27, 2023 a staff member used discipline practices that were not age and developmentally appropriate when they placed a one-year-old child in time-out for twenty minutes. .1803 1810 There was a substantiation of child maltreatment. Pursuant to its investigation, the Division of Child Development and Early Education substantiated child maltreatment. GS 110-105.6(a) Violations must be corrected immediately. Within one week (October 20,2023) you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Phone#: Email Address: melissa.loehr@dhhs.nc.gov.. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
10A NCAC 09 .0601 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 9/14/2023 Number Present: 131 Completed Date: 9/14/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #4, #5 and #6, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 19, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Five Star License issued May 9, 2022. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet educational option: The child care administrator has over 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Ms. Ashley Averack, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Averack was present and assisted me during the walk-through of the indoor and outdoor areas. In Space #2, the children were observed outdoors in the following activities: riding tricycles, climbing on the climbing structure, and sliding on the slide. A violation was observed for loose fill and protrusions observed on playground structures. In Space #4, the children were observed in the following activities: writing their name, playdoh, Legos, puzzles, blocks, and connecting shapes. In Space #12, the children were observed washing their hands. Lunch served was cheese ravioli, sauteed red and green peppers, bananas, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Averack. The following violations were observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The playhouse contained nails sticking out on three of the four sides. In addition, there was one green structure that contained two loose screws. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There is one large climbing structure with a slide, that did not have the required loose surfacing requirement. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 28, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Outdoor Environment: A violation was cited today for the Outdoor Environment. During today’s visit, I observed two violations. One violation was for the playground climbing structure did not have the required about of loose fill required for the equipment. The second violation was for protrusions on the playground structure. There are two playground structures (one is the playhouse, and the other is the green gas station), that have screws that are loose and need to either be replaced or. Refer to Child Care Rule: 10A NCAC 09 .0601, for more information regarding this rule tighten requirement. Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. The last update occurred on January 2022, and I was informed that no changes were needed or made. If no changes are needed, make sure to just print the cover page and a date will generate. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Challenging Behaviors: In the NCPK classroom, I observed two children that had a difficult time participating in some of the activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. There are books that can be printed out and utilized in your facility to help manage children’s behaviors. For example, Tucker Turtle Takes Time to Tuck and Think. There are some resources and training that are free of charge. The steps to access the resources are located on the main page, select For Teachers and Caregivers, and then you will see the option for the book to print. Once you print the book, the staff can utilize sheet protectors and use a binder. It may be best to print a cover page and add it on the front of the binder. For additional accessories, provide a soft turtle to use as a prop. The staff members can place these items in the cozy area as a way for the children to transition when he or she is having a difficult moment. The book promotes strategies for helping young children manage behaviors when they are upset. In addition, it may be best to provide your NCPK classrooms with the same safety lock that is used on the doors of your classrooms used for toddlers and early preschool age. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Open Not marked corrected in the state record
Category: ratio. Open / not marked corrected.
10A NCAC 09 .0607 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 9/14/2023 Number Present: 131 Completed Date: 9/14/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #4, #5 and #6, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 19, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Five Star License issued May 9, 2022. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet educational option: The child care administrator has over 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Ms. Ashley Averack, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Averack was present and assisted me during the walk-through of the indoor and outdoor areas. In Space #2, the children were observed outdoors in the following activities: riding tricycles, climbing on the climbing structure, and sliding on the slide. A violation was observed for loose fill and protrusions observed on playground structures. In Space #4, the children were observed in the following activities: writing their name, playdoh, Legos, puzzles, blocks, and connecting shapes. In Space #12, the children were observed washing their hands. Lunch served was cheese ravioli, sauteed red and green peppers, bananas, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Averack. The following violations were observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The playhouse contained nails sticking out on three of the four sides. In addition, there was one green structure that contained two loose screws. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There is one large climbing structure with a slide, that did not have the required loose surfacing requirement. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 28, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Outdoor Environment: A violation was cited today for the Outdoor Environment. During today’s visit, I observed two violations. One violation was for the playground climbing structure did not have the required about of loose fill required for the equipment. The second violation was for protrusions on the playground structure. There are two playground structures (one is the playhouse, and the other is the green gas station), that have screws that are loose and need to either be replaced or. Refer to Child Care Rule: 10A NCAC 09 .0601, for more information regarding this rule tighten requirement. Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. The last update occurred on January 2022, and I was informed that no changes were needed or made. If no changes are needed, make sure to just print the cover page and a date will generate. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Challenging Behaviors: In the NCPK classroom, I observed two children that had a difficult time participating in some of the activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. There are books that can be printed out and utilized in your facility to help manage children’s behaviors. For example, Tucker Turtle Takes Time to Tuck and Think. There are some resources and training that are free of charge. The steps to access the resources are located on the main page, select For Teachers and Caregivers, and then you will see the option for the book to print. Once you print the book, the staff can utilize sheet protectors and use a binder. It may be best to print a cover page and add it on the front of the binder. For additional accessories, provide a soft turtle to use as a prop. The staff members can place these items in the cozy area as a way for the children to transition when he or she is having a difficult moment. The book promotes strategies for helping young children manage behaviors when they are upset. In addition, it may be best to provide your NCPK classrooms with the same safety lock that is used on the doors of your classrooms used for toddlers and early preschool age. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
G.S. 110-91 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 9/14/2023 Number Present: 131 Completed Date: 9/14/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #4, #5 and #6, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 19, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Five Star License issued May 9, 2022. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet educational option: The child care administrator has over 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Ms. Ashley Averack, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Averack was present and assisted me during the walk-through of the indoor and outdoor areas. In Space #2, the children were observed outdoors in the following activities: riding tricycles, climbing on the climbing structure, and sliding on the slide. A violation was observed for loose fill and protrusions observed on playground structures. In Space #4, the children were observed in the following activities: writing their name, playdoh, Legos, puzzles, blocks, and connecting shapes. In Space #12, the children were observed washing their hands. Lunch served was cheese ravioli, sauteed red and green peppers, bananas, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Averack. The following violations were observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The playhouse contained nails sticking out on three of the four sides. In addition, there was one green structure that contained two loose screws. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There is one large climbing structure with a slide, that did not have the required loose surfacing requirement. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 28, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Outdoor Environment: A violation was cited today for the Outdoor Environment. During today’s visit, I observed two violations. One violation was for the playground climbing structure did not have the required about of loose fill required for the equipment. The second violation was for protrusions on the playground structure. There are two playground structures (one is the playhouse, and the other is the green gas station), that have screws that are loose and need to either be replaced or. Refer to Child Care Rule: 10A NCAC 09 .0601, for more information regarding this rule tighten requirement. Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. The last update occurred on January 2022, and I was informed that no changes were needed or made. If no changes are needed, make sure to just print the cover page and a date will generate. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Challenging Behaviors: In the NCPK classroom, I observed two children that had a difficult time participating in some of the activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. There are books that can be printed out and utilized in your facility to help manage children’s behaviors. For example, Tucker Turtle Takes Time to Tuck and Think. There are some resources and training that are free of charge. The steps to access the resources are located on the main page, select For Teachers and Caregivers, and then you will see the option for the book to print. Once you print the book, the staff can utilize sheet protectors and use a binder. It may be best to print a cover page and add it on the front of the binder. For additional accessories, provide a soft turtle to use as a prop. The staff members can place these items in the cozy area as a way for the children to transition when he or she is having a difficult moment. The book promotes strategies for helping young children manage behaviors when they are upset. In addition, it may be best to provide your NCPK classrooms with the same safety lock that is used on the doors of your classrooms used for toddlers and early preschool age. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 9/14/2023 Number Present: 131 Completed Date: 9/14/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #4, #5 and #6, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Monitoring Visit was completed September 19, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Five Star License issued May 9, 2022. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet educational option: The child care administrator has over 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Ms. Ashley Averack, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Averack was present and assisted me during the walk-through of the indoor and outdoor areas. In Space #2, the children were observed outdoors in the following activities: riding tricycles, climbing on the climbing structure, and sliding on the slide. A violation was observed for loose fill and protrusions observed on playground structures. In Space #4, the children were observed in the following activities: writing their name, playdoh, Legos, puzzles, blocks, and connecting shapes. In Space #12, the children were observed washing their hands. Lunch served was cheese ravioli, sauteed red and green peppers, bananas, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Averack. The following violations were observed: Violation Number Comment Rule 721 All equipment and furnishings were not in good repair. The playhouse contained nails sticking out on three of the four sides. In addition, there was one green structure that contained two loose screws. G.S. 110-91(6); .0601(b) 1867 The depth of the loose surfacing was not based on critical height of the equipment. There is one large climbing structure with a slide, that did not have the required loose surfacing requirement. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 28, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Outdoor Environment: A violation was cited today for the Outdoor Environment. During today’s visit, I observed two violations. One violation was for the playground climbing structure did not have the required about of loose fill required for the equipment. The second violation was for protrusions on the playground structure. There are two playground structures (one is the playhouse, and the other is the green gas station), that have screws that are loose and need to either be replaced or. Refer to Child Care Rule: 10A NCAC 09 .0601, for more information regarding this rule tighten requirement. Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. The last update occurred on January 2022, and I was informed that no changes were needed or made. If no changes are needed, make sure to just print the cover page and a date will generate. The emergency preparedness plan is required to be on file. The EPR plan is helpful to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. Challenging Behaviors: In the NCPK classroom, I observed two children that had a difficult time participating in some of the activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. There are books that can be printed out and utilized in your facility to help manage children’s behaviors. For example, Tucker Turtle Takes Time to Tuck and Think. There are some resources and training that are free of charge. The steps to access the resources are located on the main page, select For Teachers and Caregivers, and then you will see the option for the book to print. Once you print the book, the staff can utilize sheet protectors and use a binder. It may be best to print a cover page and add it on the front of the binder. For additional accessories, provide a soft turtle to use as a prop. The staff members can place these items in the cozy area as a way for the children to transition when he or she is having a difficult moment. The book promotes strategies for helping young children manage behaviors when they are upset. In addition, it may be best to provide your NCPK classrooms with the same safety lock that is used on the doors of your classrooms used for toddlers and early preschool age. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
NC GS 110-90 · Violation
Name of Operation: THE CHILDREN'S COURTYARD Facility ID: 26002524 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0723-161L Visit Date: 8/3/2023 Number Present: 90 Completed Date: 8/3/2023 Age: From 0 To 12 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Monitoring Visit was completed September 19, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 91%. This program currently operates with a Five Star License issued May 9, 2022. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet educational option: The child care administrator has over 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Ms. Ashley Averack, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Approved completed April 19, 2023. Fire Classification of Satisfactory completed January 4, 2023. Ms. Averack was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #7, the children were observed building with blocks, cleaning the tables, pushing cars, and running around exploring their space. Diapering routines were observed. A violation was cited today because the child’s hands were not washed after diapering. This was corrected after requesting for the caregiver to wash the child’s hands. In Space #4, the school age children were lining up to come indoors. The teachers counted the children and transitioned indoors. Lunch served was turkey taco, potatoes, corn bread, mandarin oranges, and milk. There are concerns that a child was left unattended while on the playground. The concerns were discussed with Ms. Averack, Administrator. Interviews were conducted with the Administrator, Ms. Averack, and one staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that the child was left unattended while on the playground, observations and interviews were conducted. Classroom observations were observed. This was a self-report made by the Administrator, Ms. Averack. It was confirmed during interviews, a child was left unattended on the playground for eight minutes. The child was found by their parent that arrived at the facility to transport the child for an appointment. The staff member in the classroom where the incident occurred stated, the staff members stand at the beginning and the end, and the children are positioned within the two of them. The staff member standing at the beginning conducted the child count by locating face to name. At the time, all of the children were present. The other staff member was carrying the water, bag, clipboard, and assisted another child. The staff member stated that they did not see the child run away. The staff member stated that before closing the door, she viewed the playground area to ensure all the children were indoors and she did not see any children. The staff member stated that once the children and staff were in the classroom, the staff members did not count the children. The other staff member interviewed, during outdoor play it was stated that headcounts are conducted before, during, and when returning from the playground. Based on the observations and interview information, the allegation that a child was left unattended while on the playground is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Averack. The following violations were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On July 28, 2023, a child was left unattended outside on the playground for eight minutes. .1801(a)(1-5) 405 A child's hands were not washed after each diaper change. In Space #7, a child's hands were not washed after each diaper change. After requesting for the child's hands to be washed, the caregiver washed the child's hands. 15A NCAC 18A .2803(c)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. . Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 17, 2023, must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Handwashing: A violation was cited today because one child’s hands were not washed after a diaper change. Technical assistance was provided on handwashing. This is a reminder to continue to practice hand washing procedures with staff. In addition, review the sanitizing and disinfecting procedures. Remember hand washing prevents the spread of germs. Supervision: A violation was cited today for supervision. During my visit today, it was confirmed that a child was unsupervised for eight minutes. Today we talked about strategies to ensure that children are supervised at all times. During outdoor play, before the children come inside the facility, the staff members call for an Administrator to assist with transitioning indoors. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
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