10A NCAC 09 .0608 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/14/2025 Number Present: 112 Completed Date: 8/14/2025 Age: From 0 To 12 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed January 15, 2025, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Christina McKoy and the owner’s corporation status was verified on the Secretary of State’s website as current-active. The facility’s email was updated. C. McKoy stated the facility has a new registered agent. Current Inspections are as follows: Sanitation Classification of superior completed March 5, 2025. Fire Classification of approved for daytime care completed May 13, 2025. C. McKoy, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. I observed children and teachers in circle time discuss a book “Breath In Breath Out” about feelings. Children used journals to draw pictures of their current feelings. Children were observed consuming breakfast which was prepared and served by the cook. Breakfast consisted on oatmeal, fresh cantaloupe, apple sauce, and milk. Following breakfast staff assisted children in completing toileting and hand washing routines before preparing for outdoor play. Outdoors, children played on swings, climbed on stationary equipment, and played with jumbo foam stacking blocks, made structures in the sandbox and drove toy trucks along the sidewalk. Toddlers played with push/pull toys and rode wheels vehicles. School-aged children were observed playing a group ball game and climbing on age appropriate stationary equipment. Upon return indoors, children completed hand washing routines and transitioned to playing in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. In space #1084, I observe infants playing with soft toys and exploring the classroom area. Staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The Staff and Training Worksheet was received and updated during today’s visit. Seven staff files were monitored for new employees. The most recent fire drill was conducted July 22, 2025 and a shelter-in-place drill was completed on May 21, 2025. The monthly outdoor inspection was completed on July 21, 2025. The visit summary was reviewed with C. McKoy. The following violations were observed: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of a staff receiving 16hrs. orientation within the first 6 weeks was not on file for an employee hired April 11, 2025. .1101(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation of receipt of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for an employee hired August 13, 2025. The violation was corrected when the administrator provided the employee with the policy and it was signed during the visit. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training was not completed within 90 days of employment for five (5) staff members. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 I discussed with C. McKoy updating information on the child care application to reflect current staff. C. McKoy began as administrator on February 2, 2025 and is not the contact person for the facility. I was also informed the registered agent for the church retired as of August 8, 2025. It was discussed the information would need to be updated with the current registered agent for the church with the NC Secretary of State and an updated child care application would need to be completed. A copy of the child care application was sent to operator during the visit. Facility Specific TA/Consultation/Reminders: ABCMS – CBC Provider Portal: During today’s visit a violation was cited for not having the ABCMS Roster available for my review. Refer to child care rule G.S. 110-90.2 & .2703(r). The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Refer to child care rules G.S. 110-90.2 & .2703(r). Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1101 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/14/2025 Number Present: 112 Completed Date: 8/14/2025 Age: From 0 To 12 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed January 15, 2025, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Christina McKoy and the owner’s corporation status was verified on the Secretary of State’s website as current-active. The facility’s email was updated. C. McKoy stated the facility has a new registered agent. Current Inspections are as follows: Sanitation Classification of superior completed March 5, 2025. Fire Classification of approved for daytime care completed May 13, 2025. C. McKoy, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. I observed children and teachers in circle time discuss a book “Breath In Breath Out” about feelings. Children used journals to draw pictures of their current feelings. Children were observed consuming breakfast which was prepared and served by the cook. Breakfast consisted on oatmeal, fresh cantaloupe, apple sauce, and milk. Following breakfast staff assisted children in completing toileting and hand washing routines before preparing for outdoor play. Outdoors, children played on swings, climbed on stationary equipment, and played with jumbo foam stacking blocks, made structures in the sandbox and drove toy trucks along the sidewalk. Toddlers played with push/pull toys and rode wheels vehicles. School-aged children were observed playing a group ball game and climbing on age appropriate stationary equipment. Upon return indoors, children completed hand washing routines and transitioned to playing in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. In space #1084, I observe infants playing with soft toys and exploring the classroom area. Staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The Staff and Training Worksheet was received and updated during today’s visit. Seven staff files were monitored for new employees. The most recent fire drill was conducted July 22, 2025 and a shelter-in-place drill was completed on May 21, 2025. The monthly outdoor inspection was completed on July 21, 2025. The visit summary was reviewed with C. McKoy. The following violations were observed: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of a staff receiving 16hrs. orientation within the first 6 weeks was not on file for an employee hired April 11, 2025. .1101(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation of receipt of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for an employee hired August 13, 2025. The violation was corrected when the administrator provided the employee with the policy and it was signed during the visit. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training was not completed within 90 days of employment for five (5) staff members. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 I discussed with C. McKoy updating information on the child care application to reflect current staff. C. McKoy began as administrator on February 2, 2025 and is not the contact person for the facility. I was also informed the registered agent for the church retired as of August 8, 2025. It was discussed the information would need to be updated with the current registered agent for the church with the NC Secretary of State and an updated child care application would need to be completed. A copy of the child care application was sent to operator during the visit. Facility Specific TA/Consultation/Reminders: ABCMS – CBC Provider Portal: During today’s visit a violation was cited for not having the ABCMS Roster available for my review. Refer to child care rule G.S. 110-90.2 & .2703(r). The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Refer to child care rules G.S. 110-90.2 & .2703(r). Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/14/2025 Number Present: 112 Completed Date: 8/14/2025 Age: From 0 To 12 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed January 15, 2025, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Christina McKoy and the owner’s corporation status was verified on the Secretary of State’s website as current-active. The facility’s email was updated. C. McKoy stated the facility has a new registered agent. Current Inspections are as follows: Sanitation Classification of superior completed March 5, 2025. Fire Classification of approved for daytime care completed May 13, 2025. C. McKoy, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. I observed children and teachers in circle time discuss a book “Breath In Breath Out” about feelings. Children used journals to draw pictures of their current feelings. Children were observed consuming breakfast which was prepared and served by the cook. Breakfast consisted on oatmeal, fresh cantaloupe, apple sauce, and milk. Following breakfast staff assisted children in completing toileting and hand washing routines before preparing for outdoor play. Outdoors, children played on swings, climbed on stationary equipment, and played with jumbo foam stacking blocks, made structures in the sandbox and drove toy trucks along the sidewalk. Toddlers played with push/pull toys and rode wheels vehicles. School-aged children were observed playing a group ball game and climbing on age appropriate stationary equipment. Upon return indoors, children completed hand washing routines and transitioned to playing in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. In space #1084, I observe infants playing with soft toys and exploring the classroom area. Staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The Staff and Training Worksheet was received and updated during today’s visit. Seven staff files were monitored for new employees. The most recent fire drill was conducted July 22, 2025 and a shelter-in-place drill was completed on May 21, 2025. The monthly outdoor inspection was completed on July 21, 2025. The visit summary was reviewed with C. McKoy. The following violations were observed: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of a staff receiving 16hrs. orientation within the first 6 weeks was not on file for an employee hired April 11, 2025. .1101(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation of receipt of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for an employee hired August 13, 2025. The violation was corrected when the administrator provided the employee with the policy and it was signed during the visit. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training was not completed within 90 days of employment for five (5) staff members. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 I discussed with C. McKoy updating information on the child care application to reflect current staff. C. McKoy began as administrator on February 2, 2025 and is not the contact person for the facility. I was also informed the registered agent for the church retired as of August 8, 2025. It was discussed the information would need to be updated with the current registered agent for the church with the NC Secretary of State and an updated child care application would need to be completed. A copy of the child care application was sent to operator during the visit. Facility Specific TA/Consultation/Reminders: ABCMS – CBC Provider Portal: During today’s visit a violation was cited for not having the ABCMS Roster available for my review. Refer to child care rule G.S. 110-90.2 & .2703(r). The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Refer to child care rules G.S. 110-90.2 & .2703(r). Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/14/2025 Number Present: 112 Completed Date: 8/14/2025 Age: From 0 To 12 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed January 15, 2025, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Christina McKoy and the owner’s corporation status was verified on the Secretary of State’s website as current-active. The facility’s email was updated. C. McKoy stated the facility has a new registered agent. Current Inspections are as follows: Sanitation Classification of superior completed March 5, 2025. Fire Classification of approved for daytime care completed May 13, 2025. C. McKoy, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. I observed children and teachers in circle time discuss a book “Breath In Breath Out” about feelings. Children used journals to draw pictures of their current feelings. Children were observed consuming breakfast which was prepared and served by the cook. Breakfast consisted on oatmeal, fresh cantaloupe, apple sauce, and milk. Following breakfast staff assisted children in completing toileting and hand washing routines before preparing for outdoor play. Outdoors, children played on swings, climbed on stationary equipment, and played with jumbo foam stacking blocks, made structures in the sandbox and drove toy trucks along the sidewalk. Toddlers played with push/pull toys and rode wheels vehicles. School-aged children were observed playing a group ball game and climbing on age appropriate stationary equipment. Upon return indoors, children completed hand washing routines and transitioned to playing in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. In space #1084, I observe infants playing with soft toys and exploring the classroom area. Staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The Staff and Training Worksheet was received and updated during today’s visit. Seven staff files were monitored for new employees. The most recent fire drill was conducted July 22, 2025 and a shelter-in-place drill was completed on May 21, 2025. The monthly outdoor inspection was completed on July 21, 2025. The visit summary was reviewed with C. McKoy. The following violations were observed: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of a staff receiving 16hrs. orientation within the first 6 weeks was not on file for an employee hired April 11, 2025. .1101(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation of receipt of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for an employee hired August 13, 2025. The violation was corrected when the administrator provided the employee with the policy and it was signed during the visit. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training was not completed within 90 days of employment for five (5) staff members. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 I discussed with C. McKoy updating information on the child care application to reflect current staff. C. McKoy began as administrator on February 2, 2025 and is not the contact person for the facility. I was also informed the registered agent for the church retired as of August 8, 2025. It was discussed the information would need to be updated with the current registered agent for the church with the NC Secretary of State and an updated child care application would need to be completed. A copy of the child care application was sent to operator during the visit. Facility Specific TA/Consultation/Reminders: ABCMS – CBC Provider Portal: During today’s visit a violation was cited for not having the ABCMS Roster available for my review. Refer to child care rule G.S. 110-90.2 & .2703(r). The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Refer to child care rules G.S. 110-90.2 & .2703(r). Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/14/2025 Number Present: 112 Completed Date: 8/14/2025 Age: From 0 To 12 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed January 15, 2025, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Christina McKoy and the owner’s corporation status was verified on the Secretary of State’s website as current-active. The facility’s email was updated. C. McKoy stated the facility has a new registered agent. Current Inspections are as follows: Sanitation Classification of superior completed March 5, 2025. Fire Classification of approved for daytime care completed May 13, 2025. C. McKoy, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. I observed children and teachers in circle time discuss a book “Breath In Breath Out” about feelings. Children used journals to draw pictures of their current feelings. Children were observed consuming breakfast which was prepared and served by the cook. Breakfast consisted on oatmeal, fresh cantaloupe, apple sauce, and milk. Following breakfast staff assisted children in completing toileting and hand washing routines before preparing for outdoor play. Outdoors, children played on swings, climbed on stationary equipment, and played with jumbo foam stacking blocks, made structures in the sandbox and drove toy trucks along the sidewalk. Toddlers played with push/pull toys and rode wheels vehicles. School-aged children were observed playing a group ball game and climbing on age appropriate stationary equipment. Upon return indoors, children completed hand washing routines and transitioned to playing in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. In space #1084, I observe infants playing with soft toys and exploring the classroom area. Staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The Staff and Training Worksheet was received and updated during today’s visit. Seven staff files were monitored for new employees. The most recent fire drill was conducted July 22, 2025 and a shelter-in-place drill was completed on May 21, 2025. The monthly outdoor inspection was completed on July 21, 2025. The visit summary was reviewed with C. McKoy. The following violations were observed: Violation Number Comment Rule 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of a staff receiving 16hrs. orientation within the first 6 weeks was not on file for an employee hired April 11, 2025. .1101(a) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS portal was not updated with current staff employed at the facility including staff who where hired within five business days. G.S. 110-90.2 & .2703(r) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Documentation of receipt of the facility's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for an employee hired August 13, 2025. The violation was corrected when the administrator provided the employee with the policy and it was signed during the visit. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training was not completed within 90 days of employment for five (5) staff members. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 28, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 I discussed with C. McKoy updating information on the child care application to reflect current staff. C. McKoy began as administrator on February 2, 2025 and is not the contact person for the facility. I was also informed the registered agent for the church retired as of August 8, 2025. It was discussed the information would need to be updated with the current registered agent for the church with the NC Secretary of State and an updated child care application would need to be completed. A copy of the child care application was sent to operator during the visit. Facility Specific TA/Consultation/Reminders: ABCMS – CBC Provider Portal: During today’s visit a violation was cited for not having the ABCMS Roster available for my review. Refer to child care rule G.S. 110-90.2 & .2703(r). The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Refer to child care rules G.S. 110-90.2 & .2703(r). Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 90 Completed Date: 1/15/2025 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit with health and safety training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Motissala Murphy-Dumas and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Murphy-Dumas stated administrator, A. Hecker, resigned effective December 13, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. Upon arrival, I was greeted by April Catchings, administrator. Journey Wheeler, support staff, accompanied me while observing the indoor area. M. Murphy-Dumas, assistant director arrived, observed the outdoor areas, transportation, and assisted with today's visit . I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children were observed participating in circle time activities such as listening to teachers read books, discussing character traits, singing, and dancing to music. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1081 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. For breakfast, children were served Kicks puff cereal, sliced peaches, and milk. In space #1084, I observe infants playing with soft toys and exploring the classroom area. One infant was resting in their individual crib on clean linen. A teacher completed diapering and hand washing routines with an infant. The teacher was observed cleaning and sanitizing the diapering surface. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, and played with jumbo stacking blocks. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chicken patty on wheat bun, lettuce and tomato, baked French fries, fresh oranges, and milk. Following lunch, children rested on individual cots as soft instrumental music played. A checklist was used to note the requirements I monitored today. The Staff and Training Worksheet was received December 13, 2024 and updated during today’s visit. Eight staff files were monitored for new and existing employees. The Children’s Record worksheet was completed for sixteen (16) children’s files monitored. The most recent fire drill was conducted January 9, 2025 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on December 12, 2024. The visit summary was reviewed with M. Murphy-Dumas. The following violations were observed: Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Annual on-going training hours were not completed and on file for six (6) staff members according to their education and experience. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff evaluations were not completed and on file for twenty (20) staff members. 10A NCAC 09 .0514(f) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown drill on record was completed August 16, 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 29, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Shelter-in-place and/or lockdown drills: A violation was cited for not conducting shelter-in-place and lockdown drills every three months. The last shelter-in-place or lockdown drill was completed August 16, 2024. To maintain a safe and healthy environment, a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month (every three months) on the fire drill documentation log and scheduling drills on a calendar. School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0514 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 90 Completed Date: 1/15/2025 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit with health and safety training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Motissala Murphy-Dumas and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Murphy-Dumas stated administrator, A. Hecker, resigned effective December 13, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. Upon arrival, I was greeted by April Catchings, administrator. Journey Wheeler, support staff, accompanied me while observing the indoor area. M. Murphy-Dumas, assistant director arrived, observed the outdoor areas, transportation, and assisted with today's visit . I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children were observed participating in circle time activities such as listening to teachers read books, discussing character traits, singing, and dancing to music. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1081 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. For breakfast, children were served Kicks puff cereal, sliced peaches, and milk. In space #1084, I observe infants playing with soft toys and exploring the classroom area. One infant was resting in their individual crib on clean linen. A teacher completed diapering and hand washing routines with an infant. The teacher was observed cleaning and sanitizing the diapering surface. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, and played with jumbo stacking blocks. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chicken patty on wheat bun, lettuce and tomato, baked French fries, fresh oranges, and milk. Following lunch, children rested on individual cots as soft instrumental music played. A checklist was used to note the requirements I monitored today. The Staff and Training Worksheet was received December 13, 2024 and updated during today’s visit. Eight staff files were monitored for new and existing employees. The Children’s Record worksheet was completed for sixteen (16) children’s files monitored. The most recent fire drill was conducted January 9, 2025 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on December 12, 2024. The visit summary was reviewed with M. Murphy-Dumas. The following violations were observed: Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Annual on-going training hours were not completed and on file for six (6) staff members according to their education and experience. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff evaluations were not completed and on file for twenty (20) staff members. 10A NCAC 09 .0514(f) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown drill on record was completed August 16, 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 29, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Shelter-in-place and/or lockdown drills: A violation was cited for not conducting shelter-in-place and lockdown drills every three months. The last shelter-in-place or lockdown drill was completed August 16, 2024. To maintain a safe and healthy environment, a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month (every three months) on the fire drill documentation log and scheduling drills on a calendar. School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 1/15/2025 Number Present: 90 Completed Date: 1/15/2025 Age: From 0 To 5 Total Minutes: 360 Time In: 08:45 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit with health and safety training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Motissala Murphy-Dumas and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Murphy-Dumas stated administrator, A. Hecker, resigned effective December 13, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. Upon arrival, I was greeted by April Catchings, administrator. Journey Wheeler, support staff, accompanied me while observing the indoor area. M. Murphy-Dumas, assistant director arrived, observed the outdoor areas, transportation, and assisted with today's visit . I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children were observed participating in circle time activities such as listening to teachers read books, discussing character traits, singing, and dancing to music. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1081 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. For breakfast, children were served Kicks puff cereal, sliced peaches, and milk. In space #1084, I observe infants playing with soft toys and exploring the classroom area. One infant was resting in their individual crib on clean linen. A teacher completed diapering and hand washing routines with an infant. The teacher was observed cleaning and sanitizing the diapering surface. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, and played with jumbo stacking blocks. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chicken patty on wheat bun, lettuce and tomato, baked French fries, fresh oranges, and milk. Following lunch, children rested on individual cots as soft instrumental music played. A checklist was used to note the requirements I monitored today. The Staff and Training Worksheet was received December 13, 2024 and updated during today’s visit. Eight staff files were monitored for new and existing employees. The Children’s Record worksheet was completed for sixteen (16) children’s files monitored. The most recent fire drill was conducted January 9, 2025 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on December 12, 2024. The visit summary was reviewed with M. Murphy-Dumas. The following violations were observed: Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Annual on-going training hours were not completed and on file for six (6) staff members according to their education and experience. .1103(a) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Annual staff evaluations were not completed and on file for twenty (20) staff members. 10A NCAC 09 .0514(f) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The most recent lockdown drill on record was completed August 16, 2024. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 29, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Shelter-in-place and/or lockdown drills: A violation was cited for not conducting shelter-in-place and lockdown drills every three months. The last shelter-in-place or lockdown drill was completed August 16, 2024. To maintain a safe and healthy environment, a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month (every three months) on the fire drill documentation log and scheduling drills on a calendar. School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/17/2024 Number Present: 89 Completed Date: 10/17/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Hecker stated administrator, A. Tillery, resigned effective September 27, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1074 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. In space #1084, I observe infants playing with soft toys and exploring the classroom area. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, played with jumbo stacking blocks, and drove toy trucks along the sidewalk. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The most recent fire drill was conducted September 30, 2024 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on October 11, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1086, jumbo crayons that were broken were accessible to one (1) year old children. The violation was corrected when teachers removed and discarded all broken pieces from the bin of crayons. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and medical leave Two staff members received the training with Ms. Blackmon on September 18, 2024. One staff member is currently on medical leave. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training on September 18, 2024, the written plan outlined in Stipulation #3 and #4 were received on September 19, 2024 for approval. An email was sent to A. Hecker on September 30, 2024 for approval of the written plan. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting was conducted on October 8, 2024 from 6pm to 7:30pm. On October 11, 2024, I received documentation of the meeting including the agenda, the attendance roster with signatures of each staff member in attendance, and the minutes documenting the information discussed during the meeting. One staff member who is on medical leave was not present during the meeting however, upon their return, A. Hecker stated she would review the materials with them. Facility Specific TA/Consultation/Reminders: Choking Hazards: A violation was cited during today’s visit for broken crayons being accessible to children under three years of age. I recommended staff conduct thorough monitoring classroom spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .2510 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/17/2024 Number Present: 89 Completed Date: 10/17/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Hecker stated administrator, A. Tillery, resigned effective September 27, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1074 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. In space #1084, I observe infants playing with soft toys and exploring the classroom area. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, played with jumbo stacking blocks, and drove toy trucks along the sidewalk. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The most recent fire drill was conducted September 30, 2024 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on October 11, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1086, jumbo crayons that were broken were accessible to one (1) year old children. The violation was corrected when teachers removed and discarded all broken pieces from the bin of crayons. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and medical leave Two staff members received the training with Ms. Blackmon on September 18, 2024. One staff member is currently on medical leave. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training on September 18, 2024, the written plan outlined in Stipulation #3 and #4 were received on September 19, 2024 for approval. An email was sent to A. Hecker on September 30, 2024 for approval of the written plan. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting was conducted on October 8, 2024 from 6pm to 7:30pm. On October 11, 2024, I received documentation of the meeting including the agenda, the attendance roster with signatures of each staff member in attendance, and the minutes documenting the information discussed during the meeting. One staff member who is on medical leave was not present during the meeting however, upon their return, A. Hecker stated she would review the materials with them. Facility Specific TA/Consultation/Reminders: Choking Hazards: A violation was cited during today’s visit for broken crayons being accessible to children under three years of age. I recommended staff conduct thorough monitoring classroom spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/17/2024 Number Present: 89 Completed Date: 10/17/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Hecker stated administrator, A. Tillery, resigned effective September 27, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1074 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. In space #1084, I observe infants playing with soft toys and exploring the classroom area. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, played with jumbo stacking blocks, and drove toy trucks along the sidewalk. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The most recent fire drill was conducted September 30, 2024 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on October 11, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1086, jumbo crayons that were broken were accessible to one (1) year old children. The violation was corrected when teachers removed and discarded all broken pieces from the bin of crayons. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and medical leave Two staff members received the training with Ms. Blackmon on September 18, 2024. One staff member is currently on medical leave. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training on September 18, 2024, the written plan outlined in Stipulation #3 and #4 were received on September 19, 2024 for approval. An email was sent to A. Hecker on September 30, 2024 for approval of the written plan. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting was conducted on October 8, 2024 from 6pm to 7:30pm. On October 11, 2024, I received documentation of the meeting including the agenda, the attendance roster with signatures of each staff member in attendance, and the minutes documenting the information discussed during the meeting. One staff member who is on medical leave was not present during the meeting however, upon their return, A. Hecker stated she would review the materials with them. Facility Specific TA/Consultation/Reminders: Choking Hazards: A violation was cited during today’s visit for broken crayons being accessible to children under three years of age. I recommended staff conduct thorough monitoring classroom spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 10/17/2024 Number Present: 89 Completed Date: 10/17/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 87%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Hecker stated administrator, A. Tillery, resigned effective September 27, 2024. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children played in free choice interest centers with bristle blocks, Duplos blocks, framed puzzles, dolls in dramatic play, and creating individual art with crayons and art paper. I observed children in space #1074 completing hand washing as they finished eating breakfast and returned to the carpet for circle time activities. In space #1084, I observe infants playing with soft toys and exploring the classroom area. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned to outdoor play. In the outdoor play area, children played on swings, climbed on stationary equipment, played with jumbo stacking blocks, and drove toy trucks along the sidewalk. Upon return indoors, staff assisted children with hand washing in preparation for mealtime. For lunch, children were served chopped cheeseburger on wheat bun, lettuce and tomato, baked French fries, mixed fruit, and milk. Following lunch, children rested on individual cots as soft instrumental music played. The most recent fire drill was conducted September 30, 2024 and a lockdown drill was completed on August 16, 2024. The monthly outdoor inspection was completed on October 11, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1086, jumbo crayons that were broken were accessible to one (1) year old children. The violation was corrected when teachers removed and discarded all broken pieces from the bin of crayons. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. The required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and medical leave Two staff members received the training with Ms. Blackmon on September 18, 2024. One staff member is currently on medical leave. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training on September 18, 2024, the written plan outlined in Stipulation #3 and #4 were received on September 19, 2024 for approval. An email was sent to A. Hecker on September 30, 2024 for approval of the written plan. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting was conducted on October 8, 2024 from 6pm to 7:30pm. On October 11, 2024, I received documentation of the meeting including the agenda, the attendance roster with signatures of each staff member in attendance, and the minutes documenting the information discussed during the meeting. One staff member who is on medical leave was not present during the meeting however, upon their return, A. Hecker stated she would review the materials with them. Facility Specific TA/Consultation/Reminders: Choking Hazards: A violation was cited during today’s visit for broken crayons being accessible to children under three years of age. I recommended staff conduct thorough monitoring classroom spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 75 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 83%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, and Motissala Murphy, assistant director, were present. M. Murphy accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children participated in discussing their image, looking at themselves in the mirror, and drawing a self-portrait using art paper and colored markers. In whole group circle time activities, children danced to The Floor is Lava and reviewed identifying shapes using flashcards. In space #1084, I observed three infants playing with soft toys and activity boxes on the carpeted floor. One teacher was observed walking around the room, rocking and comforting an infant in her arms. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned mealtime. For breakfast, children were served oatmeal, applesauce, and milk. In the outdoor play area, I observed teachers helping children ride on swings, climb and slide on stationary equipment, and ride bouncing toys and balls. An updated staff and training worksheet was received and employee files were monitored for two new staff members. The most current fire drill was completed August 30, 2024 and a lockdown drill was completed August 16, 2024. A monthly playground inspection was completed on August 12, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Accessible to children in the outdoor play area, I observed a two year old child give a small unopened packet of molding foam beads to the assistant director. The violation was corrected when the assistant director discarded the item. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Hecker stated the required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and maternity leave Two staff members are scheduled to received the training with Ms. Blackmon on September 18, 2024. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training, the written plan outlined in Stipulation #2 must be completed and submitted to me for approval by 5:00pm on or before October 2, 2024. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. The date of completion for stipulation #4 will be established once training requirements in stipulation #2 are completed. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting will be scheduled once stipulations #2, #3, and #4 have been completed. As a reminder, I encouraged Ms. Hecker created a 3ring binder to store documentation related to the administrative action. Facility Specific TA/Consultation/Reminders: Styrofoam and Foam Rubber Products: A violation was cited during today’s visit for an item that was a foam rubber product accessible to children under three years of age. I recommended administrative staff conduct thorough monitoring of all approved child care spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .2510 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 75 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 83%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, and Motissala Murphy, assistant director, were present. M. Murphy accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children participated in discussing their image, looking at themselves in the mirror, and drawing a self-portrait using art paper and colored markers. In whole group circle time activities, children danced to The Floor is Lava and reviewed identifying shapes using flashcards. In space #1084, I observed three infants playing with soft toys and activity boxes on the carpeted floor. One teacher was observed walking around the room, rocking and comforting an infant in her arms. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned mealtime. For breakfast, children were served oatmeal, applesauce, and milk. In the outdoor play area, I observed teachers helping children ride on swings, climb and slide on stationary equipment, and ride bouncing toys and balls. An updated staff and training worksheet was received and employee files were monitored for two new staff members. The most current fire drill was completed August 30, 2024 and a lockdown drill was completed August 16, 2024. A monthly playground inspection was completed on August 12, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Accessible to children in the outdoor play area, I observed a two year old child give a small unopened packet of molding foam beads to the assistant director. The violation was corrected when the assistant director discarded the item. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Hecker stated the required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and maternity leave Two staff members are scheduled to received the training with Ms. Blackmon on September 18, 2024. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training, the written plan outlined in Stipulation #2 must be completed and submitted to me for approval by 5:00pm on or before October 2, 2024. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. The date of completion for stipulation #4 will be established once training requirements in stipulation #2 are completed. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting will be scheduled once stipulations #2, #3, and #4 have been completed. As a reminder, I encouraged Ms. Hecker created a 3ring binder to store documentation related to the administrative action. Facility Specific TA/Consultation/Reminders: Styrofoam and Foam Rubber Products: A violation was cited during today’s visit for an item that was a foam rubber product accessible to children under three years of age. I recommended administrative staff conduct thorough monitoring of all approved child care spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2703 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 75 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 83%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, and Motissala Murphy, assistant director, were present. M. Murphy accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children participated in discussing their image, looking at themselves in the mirror, and drawing a self-portrait using art paper and colored markers. In whole group circle time activities, children danced to The Floor is Lava and reviewed identifying shapes using flashcards. In space #1084, I observed three infants playing with soft toys and activity boxes on the carpeted floor. One teacher was observed walking around the room, rocking and comforting an infant in her arms. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned mealtime. For breakfast, children were served oatmeal, applesauce, and milk. In the outdoor play area, I observed teachers helping children ride on swings, climb and slide on stationary equipment, and ride bouncing toys and balls. An updated staff and training worksheet was received and employee files were monitored for two new staff members. The most current fire drill was completed August 30, 2024 and a lockdown drill was completed August 16, 2024. A monthly playground inspection was completed on August 12, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Accessible to children in the outdoor play area, I observed a two year old child give a small unopened packet of molding foam beads to the assistant director. The violation was corrected when the assistant director discarded the item. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Hecker stated the required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and maternity leave Two staff members are scheduled to received the training with Ms. Blackmon on September 18, 2024. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training, the written plan outlined in Stipulation #2 must be completed and submitted to me for approval by 5:00pm on or before October 2, 2024. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. The date of completion for stipulation #4 will be established once training requirements in stipulation #2 are completed. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting will be scheduled once stipulations #2, #3, and #4 have been completed. As a reminder, I encouraged Ms. Hecker created a 3ring binder to store documentation related to the administrative action. Facility Specific TA/Consultation/Reminders: Styrofoam and Foam Rubber Products: A violation was cited during today’s visit for an item that was a foam rubber product accessible to children under three years of age. I recommended administrative staff conduct thorough monitoring of all approved child care spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 9/12/2024 Number Present: 75 Completed Date: 9/12/2024 Age: From 0 To 5 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Administrative Action Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 83%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by April Hecker and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed March 3, 2024. Fire Classification of approved for daytime care completed May 10, 2024. A. Hecker, Administrator, and Motissala Murphy, assistant director, were present. M. Murphy accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in age-appropriate activities both indoors and outdoors. Children participated in discussing their image, looking at themselves in the mirror, and drawing a self-portrait using art paper and colored markers. In whole group circle time activities, children danced to The Floor is Lava and reviewed identifying shapes using flashcards. In space #1084, I observed three infants playing with soft toys and activity boxes on the carpeted floor. One teacher was observed walking around the room, rocking and comforting an infant in her arms. I observed teachers monitoring children who were toilet training, assisted with hand washing routines, and transitioned mealtime. For breakfast, children were served oatmeal, applesauce, and milk. In the outdoor play area, I observed teachers helping children ride on swings, climb and slide on stationary equipment, and ride bouncing toys and balls. An updated staff and training worksheet was received and employee files were monitored for two new staff members. The most current fire drill was completed August 30, 2024 and a lockdown drill was completed August 16, 2024. A monthly playground inspection was completed on August 12, 2024. The visit summary was reviewed with A. Hecker. The following violation was observed: Violation Number Comment Rule 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. Accessible to children in the outdoor play area, I observed a two year old child give a small unopened packet of molding foam beads to the assistant director. The violation was corrected when the assistant director discarded the item. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed was corrected immediately therefore a compliance letter is not required for today’s. Administrative Action (AA): Written Warning (WW): The facility was issued a WW dated August 1, 2024. Ms. Hecker stated the action was received by mail on August 5, 2024. Because the mail was received by the church, she was not aware if a green card was attached. A copy of the administrative action, corrective action plan, and cover letter was observed posted on the parent information board near the entrance of the facility. During today’s visit, I reviewed and discussed the Administrative Action. The facility did not file an appeal. The following stipulations of the WW and reminders were review and are listed below: 1. The child care operator shall maintain compliance at all times with all applicable child care requirements including, but not limited to, the following: • North Carolina General Statute § 110-91; 110-106 regarding permit restrictions • North Carolina General Statute § 110-90.2(b)(d) and Child Care Rule 10A NCAC 09 .2703(e) regarding criminal record checks • Child Care Rule 10A NCAC 09 .0701(a) regarding staff records • Child Care Rule 10A NCAC 09 .2510(i)(1)(a-D) regarding training requirements 2. Within two (2) weeks after the Notice is received, April Hecker, administrator, shall contact Rhonda Blackmon, Lead Child Care Consultant, PO Box 279, Linden, NC 28356, telephone number 910-709-4168, email rhonda.blackmon@dhhs.nc.gov, to arrange for a complete review of all child care requirements with an emphasis on permit restrictions, program records, and staff files. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff training. No children shall be in care during this training. Documentation of the training shall include a training roster with the names and signatures of the training participants, as well as the date and time the training was conducted. The documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. Ms. Hecker stated the required training was conducted on September 10, 2024 by Ms. Blackmon. Documentation of the training roster was observed during today’s visit. Three staff members did not attend the training due to illness and maternity leave Two staff members are scheduled to received the training with Ms. Blackmon on September 18, 2024. 3. Within two (2) weeks after the completion of the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with the facility’s permit restrictions and use of approved space. The written plan shall include, but not be limited to, the following: • Procedures for ensuring that only 2nd grade and above will be allowed on the 2nd floor • Periodic review of the written plan with all staff members, including during orientation of all new staff members before they assume child care responsibilities • Consequences for staff members who fail to comply with the facility’s policies and/or child care requirements The written plan shall be submitted to Yolanda Pridgen, Child Care Consultant, PO Box 25561, Fayetteville, NC 28314, telephone number 910-305-2371, email yolanda.pridgen@dhhs.nc.gov, for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. Following the completion of all staff attending the required training, the written plan outlined in Stipulation #2 must be completed and submitted to me for approval by 5:00pm on or before October 2, 2024. 4. Within two (2) weeks after completing the required rules review training in Item #2, Ms. Hecker shall develop a written plan for achieving compliance with staff file requirements, including a plan for maintaining accurate records at all times. The written plan shall include, but not limited to, the following: • Implementation of a staff file checklist (as on the DCDEE website) • Implementation of a program records checklist (as on the DCDEE website) • Implementation of a criminal background checklist • Designation of staff member(s) responsible for reviewing files including criminal background checks • Steps to take when information is missing from the file or has expired • Procedures for ensuring a qualification letter is in file prior to employment • Schedule of file reviews The written plan shall be submitted to Ms. Pridgen for approval. Ms. Pridgen shall notify Ms. Hecker, orally and in writing, as to whether the written plan is approved or if modifications are needed. Once approved, the plan shall be immediately implemented. A copy of the approved plan shall be maintained in facility files for review by a representative of the Division of Child Development upon request. The date of completion for stipulation #4 will be established once training requirements in stipulation #2 are completed. 5. Within two (2) weeks after approval of the written plans in Items #3 and #4, a staff meeting shall be conducted to review the written plans. All staff members, including administrative, full-time, part-time, auxiliary, substitute, and volunteer staff, shall participate in the mandatory staff meeting. Documentation of the meeting shall include an attendance roster with the printed name and signature of each staff member in attendance, the date, time, and length of the meeting, and minutes documenting the information discussed during the meeting. A copy of the minutes shall be submitted to Ms. Pridgen within three (3) days after the meeting is conducted. All documentation shall be maintained in facility files for review by representatives of the Division of Child Development and Early Education upon request. A mandatory staff meeting will be scheduled once stipulations #2, #3, and #4 have been completed. As a reminder, I encouraged Ms. Hecker created a 3ring binder to store documentation related to the administrative action. Facility Specific TA/Consultation/Reminders: Styrofoam and Foam Rubber Products: A violation was cited during today’s visit for an item that was a foam rubber product accessible to children under three years of age. I recommended administrative staff conduct thorough monitoring of all approved child care spaces daily and remove materials accessible to children that could be a choking hazards for children under three years old. Additional information regarding styrofoam, foam, plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604(q). School-aged Professional Development Opportunities: The Cumberland County Partnership for Children is sponsoring the “Let’s Get Connected” The School Aged Connection. The in-person event focuses on creating a safe and inclusive community for sharing and learning new concepts. This learning event is for directors and school-age staff only (newly hired and/or seasoned Group Leaders). Training topics to be covered are: growth and development, classroom management, learning environments, building relationships, safety and wellness, positive behaviors, activity planning, and sanitation. For more information on how to register, contact Mary Anders, Lead Coach, at manders@ccpfc.org or (910)826-3018. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1101 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 6/6/2024 Number Present: 1 Completed Date: 6/6/2024 Age: From 0 To 12 Total Minutes: 270 Time In: 12:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Complaint Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 85%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Debbie Poulk and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Poulk stated the facility recently hired a new administrator who would be set resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed May 10, 2024. The fire inspection report was submitted to me via email on May 17, 2024 however it was not completed on the required form. Please resubmit the required documents by June 13, 2024. Jennifer Strickland, Child Care Consultant, assisted with today’s visit. Violations #1041 and #757 were cited on May 30, 2024 for an employee not obtaining a Criminal Background Check qualification letter prior to employment. A CBC qualification letter was received for staff member, Marvyn Whitelaw by email on June 4, 2024 and verified in the staff file during today’s visit. Violations #107, #899, and #209 were marked as corrected during today's visit. Motissela Murphy, Administration Team Member, was present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Preschool-aged children were observed resting on individual mats or in cribs with clean linen. Teachers moved throughout the classroom monitoring children. School-aged children were observed leaving the cafeteria/fellowship hall from mealtime. Children were observed completing toileting routines and hand washing at bathrooms in the main hallway lobby. Upon return to classroom spaces, children and teachers played tabletop and board games. A staff and training worksheet was completed for four new staff members and the employee. The visit summary was reviewed with D. Poulk. The following violations were observed: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Completed Emergency Information forms were not on file for staff members C.G. and D.S. on or before the first day of work. The violation was corrected when staff member C.G. and D.S. completed emergency information forms during the visit. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The most current ITS-SIDS training expired on March 27, 2024 for staff member C.G. .1102(f) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member D.S. hired April 25, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. This is a repeat violation cited on May 30, 2024. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member H.K. hired March 19, 2024, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety training topics were not included as part of on-going training within five years of completing previous health and safety training topics for staff member H.K. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 6/6/2024 Number Present: 1 Completed Date: 6/6/2024 Age: From 0 To 12 Total Minutes: 270 Time In: 12:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Complaint Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 85%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Debbie Poulk and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Poulk stated the facility recently hired a new administrator who would be set resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed May 10, 2024. The fire inspection report was submitted to me via email on May 17, 2024 however it was not completed on the required form. Please resubmit the required documents by June 13, 2024. Jennifer Strickland, Child Care Consultant, assisted with today’s visit. Violations #1041 and #757 were cited on May 30, 2024 for an employee not obtaining a Criminal Background Check qualification letter prior to employment. A CBC qualification letter was received for staff member, Marvyn Whitelaw by email on June 4, 2024 and verified in the staff file during today’s visit. Violations #107, #899, and #209 were marked as corrected during today's visit. Motissela Murphy, Administration Team Member, was present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Preschool-aged children were observed resting on individual mats or in cribs with clean linen. Teachers moved throughout the classroom monitoring children. School-aged children were observed leaving the cafeteria/fellowship hall from mealtime. Children were observed completing toileting routines and hand washing at bathrooms in the main hallway lobby. Upon return to classroom spaces, children and teachers played tabletop and board games. A staff and training worksheet was completed for four new staff members and the employee. The visit summary was reviewed with D. Poulk. The following violations were observed: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Completed Emergency Information forms were not on file for staff members C.G. and D.S. on or before the first day of work. The violation was corrected when staff member C.G. and D.S. completed emergency information forms during the visit. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The most current ITS-SIDS training expired on March 27, 2024 for staff member C.G. .1102(f) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member D.S. hired April 25, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. This is a repeat violation cited on May 30, 2024. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member H.K. hired March 19, 2024, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety training topics were not included as part of on-going training within five years of completing previous health and safety training topics for staff member H.K. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 6/6/2024 Number Present: 1 Completed Date: 6/6/2024 Age: From 0 To 12 Total Minutes: 270 Time In: 12:00 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Complaint Follow-Up Visit. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 85%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Debbie Poulk and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Poulk stated the facility recently hired a new administrator who would be set resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed May 10, 2024. The fire inspection report was submitted to me via email on May 17, 2024 however it was not completed on the required form. Please resubmit the required documents by June 13, 2024. Jennifer Strickland, Child Care Consultant, assisted with today’s visit. Violations #1041 and #757 were cited on May 30, 2024 for an employee not obtaining a Criminal Background Check qualification letter prior to employment. A CBC qualification letter was received for staff member, Marvyn Whitelaw by email on June 4, 2024 and verified in the staff file during today’s visit. Violations #107, #899, and #209 were marked as corrected during today's visit. Motissela Murphy, Administration Team Member, was present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Preschool-aged children were observed resting on individual mats or in cribs with clean linen. Teachers moved throughout the classroom monitoring children. School-aged children were observed leaving the cafeteria/fellowship hall from mealtime. Children were observed completing toileting routines and hand washing at bathrooms in the main hallway lobby. Upon return to classroom spaces, children and teachers played tabletop and board games. A staff and training worksheet was completed for four new staff members and the employee. The visit summary was reviewed with D. Poulk. The following violations were observed: Violation Number Comment Rule 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. Completed Emergency Information forms were not on file for staff members C.G. and D.S. on or before the first day of work. The violation was corrected when staff member C.G. and D.S. completed emergency information forms during the visit. .0701(a) 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The most current ITS-SIDS training expired on March 27, 2024 for staff member C.G. .1102(f) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member D.S. hired April 25, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. This is a repeat violation cited on May 30, 2024. .2510(i)(1)(A-D) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff member H.K. hired March 19, 2024, did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. .1102(g) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Health and safety training topics were not included as part of on-going training within five years of completing previous health and safety training topics for staff member H.K. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 20, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, administrators and all staff must complete the required training within 90 days of employment. I recommend administrators require new staff to complete the training requirement during new staff orientation to ensure it has been completed in a timely manner. A Health and Safety Training Record is also a reminder for staff to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 5/30/2024 Number Present: 148 Completed Date: 5/30/2024 Age: From 0 To 12 Total Minutes: 465 Time In: 09:15 AM Time Out: 01:40 PM Time In: 02:40 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Rachel Davison and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Davison stated the facility recently hired a new administrator who would be set to resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. There are concerns that a child was cared for in an unlicensed space. Rachel Davison, Interim Administrator, were present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Upon arrival, children were observed eating breakfast in their classrooms. The cooks served children oatmeal, applesauce, and milk. Staff assisted children with diapering, toileting routines and hand washing before transitioning to circle time activities. I observed children watching a video for morning devotion, listening to the teacher read a book, and recognizing and counting numbers up to 30. In the outdoor and gym play areas, I observed children playing a relay race with frisbees and playing basketball on the blacktop. In space #1084, infants were playing with soft toys on the floor, pushing wheeled toys, and exploring the classroom area. A teacher was observed changing a child while another teacher fed an infant a bottle of formula. School aged children were observed completing individual art projects with coffee filters, markers, and construction paper. For lunch, children were served chicken patty on wheat bun, potato wedges, lettuce and tomato, diced pears, and milk. Following lunch, staff completed diapering, toileting, and hand washing routines before resting on cots with clean linen. Soft music played as the children rested. The following allegation was discussed with R. Davison. An incident report was received from the program on May 20, 2024. The incident report stated that a two (2) year old child was injured on the 2nd floor of the facility. Based on the report, the child was running to sit down on a church pew when they tripped, hitting their head. R. Davison stated the parent confirmed the child was treated at Womack Emergency Department and received five (5) stitches. I discussed with staff the permit restrictions and reviewed approved spaces based on current floor plans and space calculation sheets. The permit restriction states Only 2nd grad and above on the 2nd floor of the facility. Based on staff interviews and information obtained from the incident report, the allegation that a child was cared for in an unlicensed space is substantiated. I reviewed the staff files of nine (9) new staff members. One staff member onsite and caring for a group of children did not have a Criminal Background Check Qualification Letter on file. Based on findings in ABCMS, the staff member had completed the CBC process and submitted documentation on May 20, 2024, however a qualification letter was yet to be determined. The visit summary was reviewed with R. Davison. The following violations were observed: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91; GS 110-106 209 Children used space that was not approved. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91(1)&(4-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed January 15, 2024. The violation was corrected with a staff member trained in playground safety requirements completed an inspection during the visit. .0605(q) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor" which is a violation of state fire codes. GS 110-91 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two staff members, S.H. and E.C. were not on file prior to employment. 10A NCAC 09 .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. Prior to employment, a criminal background check was not completed for staff member Marvyn R. Whitelaw hired May 28, 2024. G.S. 110-90.2(b) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member M.S. hired May 5, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. .2510(i)(1)(A-D) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available for review for staff member Marvyn Whitelaw hired May 28, 2024. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 13, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Due to the allegation of the complaint report, a administrative action may be forthcoming. Visit NC Child Care Rule .2200 Administrative Actions and Civil Penalties for more information. Criminal Background Check: The violations for criminal background check were cited today. A CBC qualifying letter was not on file for staff member M.W. hired May 28, 2024. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. A current NCID and updated fingerprints from local law enforcement will be required to complete the new online criminal background check process. Please be reminded, the staff member may not work or be on the premises of the facility until a valid qualification letter is received. The staff member must submit by scanning and emailing a current qualification letter to me no later than 5:00pm on June 13, 2024 to yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .0605 (q). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Medical Report: A violation for two (2) staff member’s medical statement/reports not being on file was cited during today’s visit. As a reminder, the medical statement/report shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1101 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 5/30/2024 Number Present: 148 Completed Date: 5/30/2024 Age: From 0 To 12 Total Minutes: 465 Time In: 09:15 AM Time Out: 01:40 PM Time In: 02:40 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Rachel Davison and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Davison stated the facility recently hired a new administrator who would be set to resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. There are concerns that a child was cared for in an unlicensed space. Rachel Davison, Interim Administrator, were present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Upon arrival, children were observed eating breakfast in their classrooms. The cooks served children oatmeal, applesauce, and milk. Staff assisted children with diapering, toileting routines and hand washing before transitioning to circle time activities. I observed children watching a video for morning devotion, listening to the teacher read a book, and recognizing and counting numbers up to 30. In the outdoor and gym play areas, I observed children playing a relay race with frisbees and playing basketball on the blacktop. In space #1084, infants were playing with soft toys on the floor, pushing wheeled toys, and exploring the classroom area. A teacher was observed changing a child while another teacher fed an infant a bottle of formula. School aged children were observed completing individual art projects with coffee filters, markers, and construction paper. For lunch, children were served chicken patty on wheat bun, potato wedges, lettuce and tomato, diced pears, and milk. Following lunch, staff completed diapering, toileting, and hand washing routines before resting on cots with clean linen. Soft music played as the children rested. The following allegation was discussed with R. Davison. An incident report was received from the program on May 20, 2024. The incident report stated that a two (2) year old child was injured on the 2nd floor of the facility. Based on the report, the child was running to sit down on a church pew when they tripped, hitting their head. R. Davison stated the parent confirmed the child was treated at Womack Emergency Department and received five (5) stitches. I discussed with staff the permit restrictions and reviewed approved spaces based on current floor plans and space calculation sheets. The permit restriction states Only 2nd grad and above on the 2nd floor of the facility. Based on staff interviews and information obtained from the incident report, the allegation that a child was cared for in an unlicensed space is substantiated. I reviewed the staff files of nine (9) new staff members. One staff member onsite and caring for a group of children did not have a Criminal Background Check Qualification Letter on file. Based on findings in ABCMS, the staff member had completed the CBC process and submitted documentation on May 20, 2024, however a qualification letter was yet to be determined. The visit summary was reviewed with R. Davison. The following violations were observed: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91; GS 110-106 209 Children used space that was not approved. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91(1)&(4-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed January 15, 2024. The violation was corrected with a staff member trained in playground safety requirements completed an inspection during the visit. .0605(q) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor" which is a violation of state fire codes. GS 110-91 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two staff members, S.H. and E.C. were not on file prior to employment. 10A NCAC 09 .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. Prior to employment, a criminal background check was not completed for staff member Marvyn R. Whitelaw hired May 28, 2024. G.S. 110-90.2(b) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member M.S. hired May 5, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. .2510(i)(1)(A-D) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available for review for staff member Marvyn Whitelaw hired May 28, 2024. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 13, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Due to the allegation of the complaint report, a administrative action may be forthcoming. Visit NC Child Care Rule .2200 Administrative Actions and Civil Penalties for more information. Criminal Background Check: The violations for criminal background check were cited today. A CBC qualifying letter was not on file for staff member M.W. hired May 28, 2024. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. A current NCID and updated fingerprints from local law enforcement will be required to complete the new online criminal background check process. Please be reminded, the staff member may not work or be on the premises of the facility until a valid qualification letter is received. The staff member must submit by scanning and emailing a current qualification letter to me no later than 5:00pm on June 13, 2024 to yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .0605 (q). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Medical Report: A violation for two (2) staff member’s medical statement/reports not being on file was cited during today’s visit. As a reminder, the medical statement/report shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 5/30/2024 Number Present: 148 Completed Date: 5/30/2024 Age: From 0 To 12 Total Minutes: 465 Time In: 09:15 AM Time Out: 01:40 PM Time In: 02:40 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Rachel Davison and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Davison stated the facility recently hired a new administrator who would be set to resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. There are concerns that a child was cared for in an unlicensed space. Rachel Davison, Interim Administrator, were present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Upon arrival, children were observed eating breakfast in their classrooms. The cooks served children oatmeal, applesauce, and milk. Staff assisted children with diapering, toileting routines and hand washing before transitioning to circle time activities. I observed children watching a video for morning devotion, listening to the teacher read a book, and recognizing and counting numbers up to 30. In the outdoor and gym play areas, I observed children playing a relay race with frisbees and playing basketball on the blacktop. In space #1084, infants were playing with soft toys on the floor, pushing wheeled toys, and exploring the classroom area. A teacher was observed changing a child while another teacher fed an infant a bottle of formula. School aged children were observed completing individual art projects with coffee filters, markers, and construction paper. For lunch, children were served chicken patty on wheat bun, potato wedges, lettuce and tomato, diced pears, and milk. Following lunch, staff completed diapering, toileting, and hand washing routines before resting on cots with clean linen. Soft music played as the children rested. The following allegation was discussed with R. Davison. An incident report was received from the program on May 20, 2024. The incident report stated that a two (2) year old child was injured on the 2nd floor of the facility. Based on the report, the child was running to sit down on a church pew when they tripped, hitting their head. R. Davison stated the parent confirmed the child was treated at Womack Emergency Department and received five (5) stitches. I discussed with staff the permit restrictions and reviewed approved spaces based on current floor plans and space calculation sheets. The permit restriction states Only 2nd grad and above on the 2nd floor of the facility. Based on staff interviews and information obtained from the incident report, the allegation that a child was cared for in an unlicensed space is substantiated. I reviewed the staff files of nine (9) new staff members. One staff member onsite and caring for a group of children did not have a Criminal Background Check Qualification Letter on file. Based on findings in ABCMS, the staff member had completed the CBC process and submitted documentation on May 20, 2024, however a qualification letter was yet to be determined. The visit summary was reviewed with R. Davison. The following violations were observed: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91; GS 110-106 209 Children used space that was not approved. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91(1)&(4-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed January 15, 2024. The violation was corrected with a staff member trained in playground safety requirements completed an inspection during the visit. .0605(q) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor" which is a violation of state fire codes. GS 110-91 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two staff members, S.H. and E.C. were not on file prior to employment. 10A NCAC 09 .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. Prior to employment, a criminal background check was not completed for staff member Marvyn R. Whitelaw hired May 28, 2024. G.S. 110-90.2(b) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member M.S. hired May 5, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. .2510(i)(1)(A-D) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available for review for staff member Marvyn Whitelaw hired May 28, 2024. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 13, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Due to the allegation of the complaint report, a administrative action may be forthcoming. Visit NC Child Care Rule .2200 Administrative Actions and Civil Penalties for more information. Criminal Background Check: The violations for criminal background check were cited today. A CBC qualifying letter was not on file for staff member M.W. hired May 28, 2024. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. A current NCID and updated fingerprints from local law enforcement will be required to complete the new online criminal background check process. Please be reminded, the staff member may not work or be on the premises of the facility until a valid qualification letter is received. The staff member must submit by scanning and emailing a current qualification letter to me no later than 5:00pm on June 13, 2024 to yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .0605 (q). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Medical Report: A violation for two (2) staff member’s medical statement/reports not being on file was cited during today’s visit. As a reminder, the medical statement/report shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-106 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 5/30/2024 Number Present: 148 Completed Date: 5/30/2024 Age: From 0 To 12 Total Minutes: 465 Time In: 09:15 AM Time Out: 01:40 PM Time In: 02:40 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Rachel Davison and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Davison stated the facility recently hired a new administrator who would be set to resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. There are concerns that a child was cared for in an unlicensed space. Rachel Davison, Interim Administrator, were present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Upon arrival, children were observed eating breakfast in their classrooms. The cooks served children oatmeal, applesauce, and milk. Staff assisted children with diapering, toileting routines and hand washing before transitioning to circle time activities. I observed children watching a video for morning devotion, listening to the teacher read a book, and recognizing and counting numbers up to 30. In the outdoor and gym play areas, I observed children playing a relay race with frisbees and playing basketball on the blacktop. In space #1084, infants were playing with soft toys on the floor, pushing wheeled toys, and exploring the classroom area. A teacher was observed changing a child while another teacher fed an infant a bottle of formula. School aged children were observed completing individual art projects with coffee filters, markers, and construction paper. For lunch, children were served chicken patty on wheat bun, potato wedges, lettuce and tomato, diced pears, and milk. Following lunch, staff completed diapering, toileting, and hand washing routines before resting on cots with clean linen. Soft music played as the children rested. The following allegation was discussed with R. Davison. An incident report was received from the program on May 20, 2024. The incident report stated that a two (2) year old child was injured on the 2nd floor of the facility. Based on the report, the child was running to sit down on a church pew when they tripped, hitting their head. R. Davison stated the parent confirmed the child was treated at Womack Emergency Department and received five (5) stitches. I discussed with staff the permit restrictions and reviewed approved spaces based on current floor plans and space calculation sheets. The permit restriction states Only 2nd grad and above on the 2nd floor of the facility. Based on staff interviews and information obtained from the incident report, the allegation that a child was cared for in an unlicensed space is substantiated. I reviewed the staff files of nine (9) new staff members. One staff member onsite and caring for a group of children did not have a Criminal Background Check Qualification Letter on file. Based on findings in ABCMS, the staff member had completed the CBC process and submitted documentation on May 20, 2024, however a qualification letter was yet to be determined. The visit summary was reviewed with R. Davison. The following violations were observed: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91; GS 110-106 209 Children used space that was not approved. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91(1)&(4-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed January 15, 2024. The violation was corrected with a staff member trained in playground safety requirements completed an inspection during the visit. .0605(q) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor" which is a violation of state fire codes. GS 110-91 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two staff members, S.H. and E.C. were not on file prior to employment. 10A NCAC 09 .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. Prior to employment, a criminal background check was not completed for staff member Marvyn R. Whitelaw hired May 28, 2024. G.S. 110-90.2(b) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member M.S. hired May 5, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. .2510(i)(1)(A-D) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available for review for staff member Marvyn Whitelaw hired May 28, 2024. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 13, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Due to the allegation of the complaint report, a administrative action may be forthcoming. Visit NC Child Care Rule .2200 Administrative Actions and Civil Penalties for more information. Criminal Background Check: The violations for criminal background check were cited today. A CBC qualifying letter was not on file for staff member M.W. hired May 28, 2024. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. A current NCID and updated fingerprints from local law enforcement will be required to complete the new online criminal background check process. Please be reminded, the staff member may not work or be on the premises of the facility until a valid qualification letter is received. The staff member must submit by scanning and emailing a current qualification letter to me no later than 5:00pm on June 13, 2024 to yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .0605 (q). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Medical Report: A violation for two (2) staff member’s medical statement/reports not being on file was cited during today’s visit. As a reminder, the medical statement/report shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 5/30/2024 Number Present: 148 Completed Date: 5/30/2024 Age: From 0 To 12 Total Minutes: 465 Time In: 09:15 AM Time Out: 01:40 PM Time In: 02:40 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Rachel Davison and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Davison stated the facility recently hired a new administrator who would be set to resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. There are concerns that a child was cared for in an unlicensed space. Rachel Davison, Interim Administrator, were present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Upon arrival, children were observed eating breakfast in their classrooms. The cooks served children oatmeal, applesauce, and milk. Staff assisted children with diapering, toileting routines and hand washing before transitioning to circle time activities. I observed children watching a video for morning devotion, listening to the teacher read a book, and recognizing and counting numbers up to 30. In the outdoor and gym play areas, I observed children playing a relay race with frisbees and playing basketball on the blacktop. In space #1084, infants were playing with soft toys on the floor, pushing wheeled toys, and exploring the classroom area. A teacher was observed changing a child while another teacher fed an infant a bottle of formula. School aged children were observed completing individual art projects with coffee filters, markers, and construction paper. For lunch, children were served chicken patty on wheat bun, potato wedges, lettuce and tomato, diced pears, and milk. Following lunch, staff completed diapering, toileting, and hand washing routines before resting on cots with clean linen. Soft music played as the children rested. The following allegation was discussed with R. Davison. An incident report was received from the program on May 20, 2024. The incident report stated that a two (2) year old child was injured on the 2nd floor of the facility. Based on the report, the child was running to sit down on a church pew when they tripped, hitting their head. R. Davison stated the parent confirmed the child was treated at Womack Emergency Department and received five (5) stitches. I discussed with staff the permit restrictions and reviewed approved spaces based on current floor plans and space calculation sheets. The permit restriction states Only 2nd grad and above on the 2nd floor of the facility. Based on staff interviews and information obtained from the incident report, the allegation that a child was cared for in an unlicensed space is substantiated. I reviewed the staff files of nine (9) new staff members. One staff member onsite and caring for a group of children did not have a Criminal Background Check Qualification Letter on file. Based on findings in ABCMS, the staff member had completed the CBC process and submitted documentation on May 20, 2024, however a qualification letter was yet to be determined. The visit summary was reviewed with R. Davison. The following violations were observed: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91; GS 110-106 209 Children used space that was not approved. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91(1)&(4-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed January 15, 2024. The violation was corrected with a staff member trained in playground safety requirements completed an inspection during the visit. .0605(q) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor" which is a violation of state fire codes. GS 110-91 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two staff members, S.H. and E.C. were not on file prior to employment. 10A NCAC 09 .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. Prior to employment, a criminal background check was not completed for staff member Marvyn R. Whitelaw hired May 28, 2024. G.S. 110-90.2(b) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member M.S. hired May 5, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. .2510(i)(1)(A-D) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available for review for staff member Marvyn Whitelaw hired May 28, 2024. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 13, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Due to the allegation of the complaint report, a administrative action may be forthcoming. Visit NC Child Care Rule .2200 Administrative Actions and Civil Penalties for more information. Criminal Background Check: The violations for criminal background check were cited today. A CBC qualifying letter was not on file for staff member M.W. hired May 28, 2024. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. A current NCID and updated fingerprints from local law enforcement will be required to complete the new online criminal background check process. Please be reminded, the staff member may not work or be on the premises of the facility until a valid qualification letter is received. The staff member must submit by scanning and emailing a current qualification letter to me no later than 5:00pm on June 13, 2024 to yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .0605 (q). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Medical Report: A violation for two (2) staff member’s medical statement/reports not being on file was cited during today’s visit. As a reminder, the medical statement/report shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0524-320L Visit Date: 5/30/2024 Number Present: 148 Completed Date: 5/30/2024 Age: From 0 To 12 Total Minutes: 465 Time In: 09:15 AM Time Out: 01:40 PM Time In: 02:40 PM Time Out: 06:00 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed January 24, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Rachel Davison and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Ms. Davison stated the facility recently hired a new administrator who would be set to resume administrative duties effective June 10, 2024. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. There are concerns that a child was cared for in an unlicensed space. Rachel Davison, Interim Administrator, were present and accompanied me while observing the indoor and outdoor areas. Debbie Poulk, a consultant for the church, was present and assisted with today’s visit. Upon arrival, children were observed eating breakfast in their classrooms. The cooks served children oatmeal, applesauce, and milk. Staff assisted children with diapering, toileting routines and hand washing before transitioning to circle time activities. I observed children watching a video for morning devotion, listening to the teacher read a book, and recognizing and counting numbers up to 30. In the outdoor and gym play areas, I observed children playing a relay race with frisbees and playing basketball on the blacktop. In space #1084, infants were playing with soft toys on the floor, pushing wheeled toys, and exploring the classroom area. A teacher was observed changing a child while another teacher fed an infant a bottle of formula. School aged children were observed completing individual art projects with coffee filters, markers, and construction paper. For lunch, children were served chicken patty on wheat bun, potato wedges, lettuce and tomato, diced pears, and milk. Following lunch, staff completed diapering, toileting, and hand washing routines before resting on cots with clean linen. Soft music played as the children rested. The following allegation was discussed with R. Davison. An incident report was received from the program on May 20, 2024. The incident report stated that a two (2) year old child was injured on the 2nd floor of the facility. Based on the report, the child was running to sit down on a church pew when they tripped, hitting their head. R. Davison stated the parent confirmed the child was treated at Womack Emergency Department and received five (5) stitches. I discussed with staff the permit restrictions and reviewed approved spaces based on current floor plans and space calculation sheets. The permit restriction states Only 2nd grad and above on the 2nd floor of the facility. Based on staff interviews and information obtained from the incident report, the allegation that a child was cared for in an unlicensed space is substantiated. I reviewed the staff files of nine (9) new staff members. One staff member onsite and caring for a group of children did not have a Criminal Background Check Qualification Letter on file. Based on findings in ABCMS, the staff member had completed the CBC process and submitted documentation on May 20, 2024, however a qualification letter was yet to be determined. The visit summary was reviewed with R. Davison. The following violations were observed: Violation Number Comment Rule 107 The center did not comply with the permit restrictions. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91; GS 110-106 209 Children used space that was not approved. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor". GS 110-91(1)&(4-5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most current monthly playground inspection on file was completed January 15, 2024. The violation was corrected with a staff member trained in playground safety requirements completed an inspection during the visit. .0605(q) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Based on an incident report received from staff, a two year old child was injured on the 2nd floor of the facility on May 14, 2024. The permit restriction stated "Only 2nd grade and above on 2nd floor" which is a violation of state fire codes. GS 110-91 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Medical reports for two staff members, S.H. and E.C. were not on file prior to employment. 10A NCAC 09 .0701(a) 1041 Prior to employment a Criminal Background Check was not completed. Prior to employment, a criminal background check was not completed for staff member Marvyn R. Whitelaw hired May 28, 2024. G.S. 110-90.2(b) 1449 Within the first two weeks of assuming responsibility for supervising a group of children, staff did not complete at least 6 hours of training on topics outlined in this rule. Staff member M.S. hired May 5, 2024 did not complete at least 6 hours of training within the first two weeks of assuming responsibility for supervising children. .2510(i)(1)(A-D) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file and available for review for staff member Marvyn Whitelaw hired May 28, 2024. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 13, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Due to the allegation of the complaint report, a administrative action may be forthcoming. Visit NC Child Care Rule .2200 Administrative Actions and Civil Penalties for more information. Criminal Background Check: The violations for criminal background check were cited today. A CBC qualifying letter was not on file for staff member M.W. hired May 28, 2024. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. A current NCID and updated fingerprints from local law enforcement will be required to complete the new online criminal background check process. Please be reminded, the staff member may not work or be on the premises of the facility until a valid qualification letter is received. The staff member must submit by scanning and emailing a current qualification letter to me no later than 5:00pm on June 13, 2024 to yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .0605 (q). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receives a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. As part of this orientation, each new employee shall complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101. Medical Report: A violation for two (2) staff member’s medical statement/reports not being on file was cited during today’s visit. As a reminder, the medical statement/report shall be completed prior to the first day of work. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar and also refer to the Staff File Checklist to ensure all documents have been included in staff files. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1101 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 98 Completed Date: 8/23/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed August 30, 2022, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Heather Sweeting and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. Jennifer Strickland, Child Care Consultant, assisted during today’s visit. Heather Sweeting, Administrator, and Rachael Davison, Assistant Director, were present and accompanied us while observing the indoor and outdoor areas. Preschool-aged children in space #1072 and 1079 were observed eating breakfast. The cook was present in the classroom and served children rice crispy cereal, fresh banana or fresh orange slices and milk. Teachers were in spaces #1076 and 1077 preparing the classrooms for orientation for the new school year. In other classroom spaces, I observed children transition from mealtime to toileting and hand washing routines. Teachers assisted children with playing in interest centers with magnetic blocks and knobs, framed shape puzzles, and reading books in the cozy area. Children and staff in space #1081 were in whole group on the carpet dancing and moving to Boom Chicka Boom. I observed infants and toddlers in space #1084 watching and listening to music on a tablet as one teacher sat in a rocking chair bottle feeding an infant. A second teacher was observed monitoring children exploring the classroom space. One infant was receiving tummy time on a mat on the floor. In the outdoor play area, children played on swings, rode on rockers, and played in the sandbox with sand toys and vehicles. I observed children sliding on stationary equipment and playing with push toys. Lunch, prepared and served by the cook, consisted of chicken with noodles, green beans, fresh cantaloupe, and milk. Following lunch, staff assisted children with diapering and toileting routines, hand washing, and preparing for rest time. Soft music played as children rested on individual cots or mats. A checklist was used to note the requirements I monitored today. The Staff and Training Worksheets were received by email on August 8, 2023 and updated during today’s visit. The Children’s Record worksheet was completed for twenty (20) children’s files monitored. At the completion of the visit, the Visit Summary was reviewed with H. Sweeting. The following violations were observed: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space #1084, I observed eight children ages 0 to 1 years old engaged in watching children's programing on an electronic table device. .0510(f) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to children in space #1083 and #1084, there were plastic shopping bags on countertops, a plastic bag of napkins were stored near the sink area, and plastic ziploc bags containing children's clothing were stored in their individual cubbies. .0604(q) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of at least 16 hours of orientation within the first 6 weeks was not on file for staff member L.J. hired 3/23/2023. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for staff member L.M expired on April 21, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certification for staff member L.M. expired on April 21, 2023. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation of six clock hours of training during orientation was not on file for staff member B.V. hired July 31, 2023. .1101(a)(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The required health and safety training topic, Recognizing and Responding to Suspicions of Child Maltreatment, was not completed within five years of completing the previous health and safety training topics for one staff member. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 6, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Choking Hazards: A violation was cited during today’s visit for items that were potential choking hazards accessible to children under three years of age. I recommended teachers remove all materials accessible to children that could be a choking hazard in spaces used for children under three of age. We discussed with administrators to have staff check their classrooms for safety hazards prior to caring for children for the day to ensure no choking hazards are accessible to children. Additional information regarding plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604 (q). Screen Time: A violation for screen time was cited during today’s visit. When children under the age of 3 years old, screen time is prohibited. I suggested administrators assist staff with completing screen time logs and/or adding screen time to the activity log if applicable based on children’s age. You may find more information regarding allowing and documenting screen time for children ages 3 years and older in Child Care Rules .0510(d)(2)(A-C). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receive a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. Also, as part of this orientation, each new employee must complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101 for more information. July 2023 Child Care Rule Changes: The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. A new July 2023 New Rule/Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Challenging Behaviors: DCDEE has a NEW resource to help support challenging behaviors. I have provided some information today for Challenging behaviors. The Center on the Social and Emotional Foundations for Early Learning (CSEFEL) website provides strategies that you can utilize in your Family Child Care Home. The focus in promoting Social Emotional Development for young children under age 5 years. http://csefel.vanderbilt.edu/. Another website that you can utilize to expand on techniques for Challenging behaviors is: https://challengingbehavior.cbcs.usf.edu/Pyramid/pbs/process.html. You will just need to click resources for different techniques to use. You can also download the file by clicking teaching tools. One technique that you can use is the turtle technique. If you are needing more one on one intervention, you can contact the Partnership for Children. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: SNYDER MEMORIAL PRESCHOOL AND LEARNING CENTER Facility ID: 26001237 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 8/23/2023 Number Present: 98 Completed Date: 8/23/2023 Age: From 0 To 5 Total Minutes: 375 Time In: 09:15 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed August 30, 2022, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued November 5, 2020. The License was based on the program earning seven (7) points in education standards, five (5) points in program standards, and one (1) quality point by choosing to meet a programmatic option: staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Heather Sweeting and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed February 17, 2023. Fire Classification of approved for daytime care completed June 7, 2023. Jennifer Strickland, Child Care Consultant, assisted during today’s visit. Heather Sweeting, Administrator, and Rachael Davison, Assistant Director, were present and accompanied us while observing the indoor and outdoor areas. Preschool-aged children in space #1072 and 1079 were observed eating breakfast. The cook was present in the classroom and served children rice crispy cereal, fresh banana or fresh orange slices and milk. Teachers were in spaces #1076 and 1077 preparing the classrooms for orientation for the new school year. In other classroom spaces, I observed children transition from mealtime to toileting and hand washing routines. Teachers assisted children with playing in interest centers with magnetic blocks and knobs, framed shape puzzles, and reading books in the cozy area. Children and staff in space #1081 were in whole group on the carpet dancing and moving to Boom Chicka Boom. I observed infants and toddlers in space #1084 watching and listening to music on a tablet as one teacher sat in a rocking chair bottle feeding an infant. A second teacher was observed monitoring children exploring the classroom space. One infant was receiving tummy time on a mat on the floor. In the outdoor play area, children played on swings, rode on rockers, and played in the sandbox with sand toys and vehicles. I observed children sliding on stationary equipment and playing with push toys. Lunch, prepared and served by the cook, consisted of chicken with noodles, green beans, fresh cantaloupe, and milk. Following lunch, staff assisted children with diapering and toileting routines, hand washing, and preparing for rest time. Soft music played as children rested on individual cots or mats. A checklist was used to note the requirements I monitored today. The Staff and Training Worksheets were received by email on August 8, 2023 and updated during today’s visit. The Children’s Record worksheet was completed for twenty (20) children’s files monitored. At the completion of the visit, the Visit Summary was reviewed with H. Sweeting. The following violations were observed: Violation Number Comment Rule 544 Screen time was offered to children under three years of age. In space #1084, I observed eight children ages 0 to 1 years old engaged in watching children's programing on an electronic table device. .0510(f) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to children in space #1083 and #1084, there were plastic shopping bags on countertops, a plastic bag of napkins were stored near the sink area, and plastic ziploc bags containing children's clothing were stored in their individual cubbies. .0604(q) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Documentation of at least 16 hours of orientation within the first 6 weeks was not on file for staff member L.J. hired 3/23/2023. .1101(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification for staff member L.M expired on April 21, 2023. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certification for staff member L.M. expired on April 21, 2023. .1102(d) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Documentation of six clock hours of training during orientation was not on file for staff member B.V. hired July 31, 2023. .1101(a)(b) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. The required health and safety training topic, Recognizing and Responding to Suspicions of Child Maltreatment, was not completed within five years of completing the previous health and safety training topics for one staff member. .1103(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 6, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Choking Hazards: A violation was cited during today’s visit for items that were potential choking hazards accessible to children under three years of age. I recommended teachers remove all materials accessible to children that could be a choking hazard in spaces used for children under three of age. We discussed with administrators to have staff check their classrooms for safety hazards prior to caring for children for the day to ensure no choking hazards are accessible to children. Additional information regarding plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .0604 (q). Screen Time: A violation for screen time was cited during today’s visit. When children under the age of 3 years old, screen time is prohibited. I suggested administrators assist staff with completing screen time logs and/or adding screen time to the activity log if applicable based on children’s age. You may find more information regarding allowing and documenting screen time for children ages 3 years and older in Child Care Rules .0510(d)(2)(A-C). New Staff Orientation: A violation for Documentation of Staff Orientation was cited during today’s visit. Each center shall ensure that each new employee who is expected to have contact with children receive a minimum of 16 clock hours of on-site orientation within the first six weeks of employment. Also, as part of this orientation, each new employee must complete six clock hours of orientation within the first two weeks of employment as listed in the top section of this chart. As a reminder, new staff orientation may not be counted toward annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1101 for more information. July 2023 Child Care Rule Changes: The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. A new July 2023 New Rule/Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Challenging Behaviors: DCDEE has a NEW resource to help support challenging behaviors. I have provided some information today for Challenging behaviors. The Center on the Social and Emotional Foundations for Early Learning (CSEFEL) website provides strategies that you can utilize in your Family Child Care Home. The focus in promoting Social Emotional Development for young children under age 5 years. http://csefel.vanderbilt.edu/. Another website that you can utilize to expand on techniques for Challenging behaviors is: https://challengingbehavior.cbcs.usf.edu/Pyramid/pbs/process.html. You will just need to click resources for different techniques to use. You can also download the file by clicking teaching tools. One technique that you can use is the turtle technique. If you are needing more one on one intervention, you can contact the Partnership for Children. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times