10A NCAC 09 .0902 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/10/2025 Number Present: 16 Completed Date: 7/10/2025 Age: From 1 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed on January 13, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Syed Ali, Administrator. Current Inspections are as follows: Sanitation Classification of Approved was completed on June 11, 2025. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Sixteen (16) children and three (3) teachers were present upon my arrival. Children were observed eating breakfast and participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed sitting at tables eating breakfast. When the children finished eating, they went to the bathroom or got changed, washed their hands, and transitioned to free-choice activities. Both teachers were observed engaging in play with the children. One teacher sat at a table with children while they explored with playdough. Another teacher sat in a carpeted area with children who were building various structures with blocks. The teacher asked the children, “What are you building? Can you help me build a house?” A daily schedule was not posted in the classroom. A bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. In the bathroom used by children, a pair of shoes and an open plastic bag containing soiled pull-ups were observed on top of the diaper changing table. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Interactions between the teacher and children were not observed. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were not posted in the classroom. A daily schedule was not posted in the classroom. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Breakfast consisted of French toast sticks, mixed fruit, and milk. Two recently hired staff members’ files were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on June 30, 2025. The most recent lockdown drill was completed on June 27, 2025. The most recent sanitation inspection report was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in Space #1 or Space #2. When this was brought to the administrator's attention, he printed out daily schedules and posted one in each space. GS 110-91(12);.0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. In Space #2, infant feeding plans were not posted for children under 15 months of age. When this was brought to the administrator's attention, he made copies of the infant feeding plans from the children's records, and posted them in the classroom for reference. 10A NCAC 09 .0902(a) 618 Diaper changing surfaces were not kept free of storage. In Space #1, in the bathroom used by children, a pair of shoes and an open plastic bag containing soiled diapers/pull-ups were stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers in a plastic-lined, covered receptacle. The shoes were removed from the bathroom. 15A NCAC 18A .2819(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, the hand sanitizer was removed from the space. .2820(b) 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). In Space #1, in the bathroom used by children, an open plastic bag containing soiled diapers/pull-ups was stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers/pull-ups in a plastic-lined, covered receptacle. .0604(v) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Hazardous Item Storage A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In one classroom, a bottle of hand sanitizer was stored on top of a shelf, below five feet from the finished floor. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding hazardous item storage, review Child Care Rule 15A NCAC 18A .2820. Diapering Procedures A violation was cited today for diapering procedures not being followed. Soiled diapers/pull-ups were not disposed of in a plastic-lined, covered receptacle. Procedures that reduce fecal contamination help control the spread of disease. Fecal contamination has been associated with increased diarrheal rates in child care facilities. Gastrointestinal tract disease, or diarrhea (caused by bacteria, viruses, and parasites) and hepatitis A virus infection are spread from infected persons through fecal contamination of hands and objects. Protective procedures include minimal handling of soiled diapers and clothing, thorough hand hygiene, containment of fecal matter, and effectively cleaning and disinfecting diaper changing surfaces. For more information regarding diapering procedures and bio-contaminants, review Child Care Rules 10A NCAC 09 .0604(v) and 15A NCAC 18A .2819(d). Infant/Toddler Age Group Observation I discussed my observation of the infant/toddler age group in Space #2 with S. Ali. There were ample materials in each interest center for children to use at their choice. The teacher was always aware of her surroundings. Self-talk and Parallel talk were not observed during today’s visit. We discussed how self-talk offers an opportunity to allow conversation to occur in silent classrooms. For example, the teacher can talk out loud about what he/she is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. I encouraged staff to implement this method of classroom interactions. Preschool Age Group Observation I discussed my observation of the preschool age group in Space #1 with S. Ali. I suggested for the teachers to continue having meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended that teachers provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program didn’t have a copy of the publication. A copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where will you go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/10/2025 Number Present: 16 Completed Date: 7/10/2025 Age: From 1 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed on January 13, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Syed Ali, Administrator. Current Inspections are as follows: Sanitation Classification of Approved was completed on June 11, 2025. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Sixteen (16) children and three (3) teachers were present upon my arrival. Children were observed eating breakfast and participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed sitting at tables eating breakfast. When the children finished eating, they went to the bathroom or got changed, washed their hands, and transitioned to free-choice activities. Both teachers were observed engaging in play with the children. One teacher sat at a table with children while they explored with playdough. Another teacher sat in a carpeted area with children who were building various structures with blocks. The teacher asked the children, “What are you building? Can you help me build a house?” A daily schedule was not posted in the classroom. A bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. In the bathroom used by children, a pair of shoes and an open plastic bag containing soiled pull-ups were observed on top of the diaper changing table. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Interactions between the teacher and children were not observed. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were not posted in the classroom. A daily schedule was not posted in the classroom. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Breakfast consisted of French toast sticks, mixed fruit, and milk. Two recently hired staff members’ files were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on June 30, 2025. The most recent lockdown drill was completed on June 27, 2025. The most recent sanitation inspection report was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in Space #1 or Space #2. When this was brought to the administrator's attention, he printed out daily schedules and posted one in each space. GS 110-91(12);.0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. In Space #2, infant feeding plans were not posted for children under 15 months of age. When this was brought to the administrator's attention, he made copies of the infant feeding plans from the children's records, and posted them in the classroom for reference. 10A NCAC 09 .0902(a) 618 Diaper changing surfaces were not kept free of storage. In Space #1, in the bathroom used by children, a pair of shoes and an open plastic bag containing soiled diapers/pull-ups were stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers in a plastic-lined, covered receptacle. The shoes were removed from the bathroom. 15A NCAC 18A .2819(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, the hand sanitizer was removed from the space. .2820(b) 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). In Space #1, in the bathroom used by children, an open plastic bag containing soiled diapers/pull-ups was stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers/pull-ups in a plastic-lined, covered receptacle. .0604(v) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Hazardous Item Storage A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In one classroom, a bottle of hand sanitizer was stored on top of a shelf, below five feet from the finished floor. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding hazardous item storage, review Child Care Rule 15A NCAC 18A .2820. Diapering Procedures A violation was cited today for diapering procedures not being followed. Soiled diapers/pull-ups were not disposed of in a plastic-lined, covered receptacle. Procedures that reduce fecal contamination help control the spread of disease. Fecal contamination has been associated with increased diarrheal rates in child care facilities. Gastrointestinal tract disease, or diarrhea (caused by bacteria, viruses, and parasites) and hepatitis A virus infection are spread from infected persons through fecal contamination of hands and objects. Protective procedures include minimal handling of soiled diapers and clothing, thorough hand hygiene, containment of fecal matter, and effectively cleaning and disinfecting diaper changing surfaces. For more information regarding diapering procedures and bio-contaminants, review Child Care Rules 10A NCAC 09 .0604(v) and 15A NCAC 18A .2819(d). Infant/Toddler Age Group Observation I discussed my observation of the infant/toddler age group in Space #2 with S. Ali. There were ample materials in each interest center for children to use at their choice. The teacher was always aware of her surroundings. Self-talk and Parallel talk were not observed during today’s visit. We discussed how self-talk offers an opportunity to allow conversation to occur in silent classrooms. For example, the teacher can talk out loud about what he/she is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. I encouraged staff to implement this method of classroom interactions. Preschool Age Group Observation I discussed my observation of the preschool age group in Space #1 with S. Ali. I suggested for the teachers to continue having meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended that teachers provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program didn’t have a copy of the publication. A copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where will you go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/10/2025 Number Present: 16 Completed Date: 7/10/2025 Age: From 1 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed on January 13, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Syed Ali, Administrator. Current Inspections are as follows: Sanitation Classification of Approved was completed on June 11, 2025. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Sixteen (16) children and three (3) teachers were present upon my arrival. Children were observed eating breakfast and participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed sitting at tables eating breakfast. When the children finished eating, they went to the bathroom or got changed, washed their hands, and transitioned to free-choice activities. Both teachers were observed engaging in play with the children. One teacher sat at a table with children while they explored with playdough. Another teacher sat in a carpeted area with children who were building various structures with blocks. The teacher asked the children, “What are you building? Can you help me build a house?” A daily schedule was not posted in the classroom. A bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. In the bathroom used by children, a pair of shoes and an open plastic bag containing soiled pull-ups were observed on top of the diaper changing table. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Interactions between the teacher and children were not observed. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were not posted in the classroom. A daily schedule was not posted in the classroom. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Breakfast consisted of French toast sticks, mixed fruit, and milk. Two recently hired staff members’ files were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on June 30, 2025. The most recent lockdown drill was completed on June 27, 2025. The most recent sanitation inspection report was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in Space #1 or Space #2. When this was brought to the administrator's attention, he printed out daily schedules and posted one in each space. GS 110-91(12);.0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. In Space #2, infant feeding plans were not posted for children under 15 months of age. When this was brought to the administrator's attention, he made copies of the infant feeding plans from the children's records, and posted them in the classroom for reference. 10A NCAC 09 .0902(a) 618 Diaper changing surfaces were not kept free of storage. In Space #1, in the bathroom used by children, a pair of shoes and an open plastic bag containing soiled diapers/pull-ups were stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers in a plastic-lined, covered receptacle. The shoes were removed from the bathroom. 15A NCAC 18A .2819(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, the hand sanitizer was removed from the space. .2820(b) 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). In Space #1, in the bathroom used by children, an open plastic bag containing soiled diapers/pull-ups was stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers/pull-ups in a plastic-lined, covered receptacle. .0604(v) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Hazardous Item Storage A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In one classroom, a bottle of hand sanitizer was stored on top of a shelf, below five feet from the finished floor. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding hazardous item storage, review Child Care Rule 15A NCAC 18A .2820. Diapering Procedures A violation was cited today for diapering procedures not being followed. Soiled diapers/pull-ups were not disposed of in a plastic-lined, covered receptacle. Procedures that reduce fecal contamination help control the spread of disease. Fecal contamination has been associated with increased diarrheal rates in child care facilities. Gastrointestinal tract disease, or diarrhea (caused by bacteria, viruses, and parasites) and hepatitis A virus infection are spread from infected persons through fecal contamination of hands and objects. Protective procedures include minimal handling of soiled diapers and clothing, thorough hand hygiene, containment of fecal matter, and effectively cleaning and disinfecting diaper changing surfaces. For more information regarding diapering procedures and bio-contaminants, review Child Care Rules 10A NCAC 09 .0604(v) and 15A NCAC 18A .2819(d). Infant/Toddler Age Group Observation I discussed my observation of the infant/toddler age group in Space #2 with S. Ali. There were ample materials in each interest center for children to use at their choice. The teacher was always aware of her surroundings. Self-talk and Parallel talk were not observed during today’s visit. We discussed how self-talk offers an opportunity to allow conversation to occur in silent classrooms. For example, the teacher can talk out loud about what he/she is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. I encouraged staff to implement this method of classroom interactions. Preschool Age Group Observation I discussed my observation of the preschool age group in Space #1 with S. Ali. I suggested for the teachers to continue having meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended that teachers provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program didn’t have a copy of the publication. A copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where will you go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 7/10/2025 Number Present: 16 Completed Date: 7/10/2025 Age: From 1 To 4 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed on January 13, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Syed Ali, Administrator. Current Inspections are as follows: Sanitation Classification of Approved was completed on June 11, 2025. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Sixteen (16) children and three (3) teachers were present upon my arrival. Children were observed eating breakfast and participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed sitting at tables eating breakfast. When the children finished eating, they went to the bathroom or got changed, washed their hands, and transitioned to free-choice activities. Both teachers were observed engaging in play with the children. One teacher sat at a table with children while they explored with playdough. Another teacher sat in a carpeted area with children who were building various structures with blocks. The teacher asked the children, “What are you building? Can you help me build a house?” A daily schedule was not posted in the classroom. A bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. In the bathroom used by children, a pair of shoes and an open plastic bag containing soiled pull-ups were observed on top of the diaper changing table. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Interactions between the teacher and children were not observed. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were not posted in the classroom. A daily schedule was not posted in the classroom. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Breakfast consisted of French toast sticks, mixed fruit, and milk. Two recently hired staff members’ files were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on June 30, 2025. The most recent lockdown drill was completed on June 27, 2025. The most recent sanitation inspection report was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. A daily schedule was not posted in Space #1 or Space #2. When this was brought to the administrator's attention, he printed out daily schedules and posted one in each space. GS 110-91(12);.0508(a) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. In Space #2, infant feeding plans were not posted for children under 15 months of age. When this was brought to the administrator's attention, he made copies of the infant feeding plans from the children's records, and posted them in the classroom for reference. 10A NCAC 09 .0902(a) 618 Diaper changing surfaces were not kept free of storage. In Space #1, in the bathroom used by children, a pair of shoes and an open plastic bag containing soiled diapers/pull-ups were stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers in a plastic-lined, covered receptacle. The shoes were removed from the bathroom. 15A NCAC 18A .2819(b) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of hand sanitizer was stored on top of a cubby shelf, below five feet from the finished floor. When this was brought to the administrator's attention, the hand sanitizer was removed from the space. .2820(b) 1830 Potential biocontaminants were not stored properly (locked storage, removed from premises, inaccessible to children, or covered plastic lined receptacle). In Space #1, in the bathroom used by children, an open plastic bag containing soiled diapers/pull-ups was stored on top of the diaper changing table. When this was brought to the administrator's attention, he disposed of the diapers/pull-ups in a plastic-lined, covered receptacle. .0604(v) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Technical Assistance: Hazardous Item Storage A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In one classroom, a bottle of hand sanitizer was stored on top of a shelf, below five feet from the finished floor. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding hazardous item storage, review Child Care Rule 15A NCAC 18A .2820. Diapering Procedures A violation was cited today for diapering procedures not being followed. Soiled diapers/pull-ups were not disposed of in a plastic-lined, covered receptacle. Procedures that reduce fecal contamination help control the spread of disease. Fecal contamination has been associated with increased diarrheal rates in child care facilities. Gastrointestinal tract disease, or diarrhea (caused by bacteria, viruses, and parasites) and hepatitis A virus infection are spread from infected persons through fecal contamination of hands and objects. Protective procedures include minimal handling of soiled diapers and clothing, thorough hand hygiene, containment of fecal matter, and effectively cleaning and disinfecting diaper changing surfaces. For more information regarding diapering procedures and bio-contaminants, review Child Care Rules 10A NCAC 09 .0604(v) and 15A NCAC 18A .2819(d). Infant/Toddler Age Group Observation I discussed my observation of the infant/toddler age group in Space #2 with S. Ali. There were ample materials in each interest center for children to use at their choice. The teacher was always aware of her surroundings. Self-talk and Parallel talk were not observed during today’s visit. We discussed how self-talk offers an opportunity to allow conversation to occur in silent classrooms. For example, the teacher can talk out loud about what he/she is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. I encouraged staff to implement this method of classroom interactions. Preschool Age Group Observation I discussed my observation of the preschool age group in Space #1 with S. Ali. I suggested for the teachers to continue having meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended that teachers provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. Reminders: NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program didn’t have a copy of the publication. A copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where will you go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 1/13/2025 Number Present: 17 Completed Date: 1/13/2025 Age: From 1 To 3 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed on February 09, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having an Administrator that has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on October 28, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Seventeen (17) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed building various structures with wooden blocks and magnetic tiles. Children were also observed pretending to cook and wash dishes in the dramatic play area. Both teachers were observed engaging in play with the children. The group cleaned up materials and transitioned to a whole group activity in a carpeted area. During the whole group activity, children reviewed colors in English and Spanish. In the bathroom used by children, three plastic bags, containing trash bags, gloves, and other items, were observed hanging from shelf hooks, below five feet from the finished floor. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Children played with balls, rattles, puzzles, and shared books with their teachers. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were posted on a wall in the classroom. Due to the cold weather, children were not observed participating in outdoor play. However, the outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of fish sticks, crackers, mixed vegetables, peaches, and milk. Four staff files were reviewed. One staff member did not complete the required Health and Safety training topics within one year of employment. One staff member did not complete the required amount of annual on-going training hours, based on their education and experience. Two children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on December 18, 2024. The most recent lockdown drill was completed on December 02, 2024. The most recent fire and sanitation inspection reports were received during today’s visit. The program does not currently provide transportation services to children. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #1, in the bathroom used by children, three plastic bags containing trash bags, gloves, and other items, were stored on shelf hangers, below five feet from the finished floor. When this was brought to the administrator's attention, they were moved to a shelf above five feet. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (A.T.) did not complete the required amount of on-going training hours, based on her education and experience (20 Hours Required; 0 Hours Received). .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (A.T.) did not complete the required health and safety training topics within one year of hire (DOH: 2/08/23). .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 27, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance Safe Indoor Environment A violation was cited today for children under the age of three having access to plastic bags. According to child care rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. We discussed having staff conduct daily safety checks prior to children arriving in the morning. Health and Safety Training Requirements A violation was cited today for a staff member not completing the required Health and Safety training within one year of hire. According to child care rule 10A NCAC 09 .1102(a), child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements. I encouraged the administrator to have the staff member register for an NCID, create an account with DCDEE Moodle, and register for the CCDF Health and Safety Trainings that are available in DCDEE Moodle. Annual On-Going Training Requirements A violation was cited today for the operator not meeting the required annual on-going training hours, based on experience and education. According to Child Care Rule .1103(a), after the first year of employment, the administrator and staff who work with children shall complete on-going training activities as follows: • 4 Year Degree or Higher in Child Care Related Field – 5 Hours • 2 Year Degree in Child Care Related Field – 8 Hours • North Carolina Early Childhood Administration Credential – 8 Hours • North Carolina Early Childhood Credential – 10 Hours • 10 Years of Early Childhood Work Experience – 15 Hours • None of the Above – 20 Hours I encouraged the administrator to have the staff member contact the Cumberland County Partnership for Children at (910)867-9700 or to visit their website at www.ccpfc.org to search and register for upcoming training opportunities. Reminders Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Darkness to Light Darkness to Light is a nonprofit organization with a mission to equip and empower adults to build safe environments that protect children from sexual abuse. Darkness to Light’s flagship program, Stewards of Children®, is a trauma and evidence-informed training that teaches adults to prevent, recognize, and react responsibly to child sexual abuse. More than 2.2 million adults have been trained using the program. To learn more about child sexual abuse prevention training or to enroll your organization in Darkness to Light’s “Partner in Prevention” program, please visit www.D2L.org/education/partner-in-prevention. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .1102 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 1/13/2025 Number Present: 17 Completed Date: 1/13/2025 Age: From 1 To 3 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed on February 09, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having an Administrator that has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on October 28, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Seventeen (17) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed building various structures with wooden blocks and magnetic tiles. Children were also observed pretending to cook and wash dishes in the dramatic play area. Both teachers were observed engaging in play with the children. The group cleaned up materials and transitioned to a whole group activity in a carpeted area. During the whole group activity, children reviewed colors in English and Spanish. In the bathroom used by children, three plastic bags, containing trash bags, gloves, and other items, were observed hanging from shelf hooks, below five feet from the finished floor. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Children played with balls, rattles, puzzles, and shared books with their teachers. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were posted on a wall in the classroom. Due to the cold weather, children were not observed participating in outdoor play. However, the outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of fish sticks, crackers, mixed vegetables, peaches, and milk. Four staff files were reviewed. One staff member did not complete the required Health and Safety training topics within one year of employment. One staff member did not complete the required amount of annual on-going training hours, based on their education and experience. Two children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on December 18, 2024. The most recent lockdown drill was completed on December 02, 2024. The most recent fire and sanitation inspection reports were received during today’s visit. The program does not currently provide transportation services to children. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #1, in the bathroom used by children, three plastic bags containing trash bags, gloves, and other items, were stored on shelf hangers, below five feet from the finished floor. When this was brought to the administrator's attention, they were moved to a shelf above five feet. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (A.T.) did not complete the required amount of on-going training hours, based on her education and experience (20 Hours Required; 0 Hours Received). .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (A.T.) did not complete the required health and safety training topics within one year of hire (DOH: 2/08/23). .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 27, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance Safe Indoor Environment A violation was cited today for children under the age of three having access to plastic bags. According to child care rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. We discussed having staff conduct daily safety checks prior to children arriving in the morning. Health and Safety Training Requirements A violation was cited today for a staff member not completing the required Health and Safety training within one year of hire. According to child care rule 10A NCAC 09 .1102(a), child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements. I encouraged the administrator to have the staff member register for an NCID, create an account with DCDEE Moodle, and register for the CCDF Health and Safety Trainings that are available in DCDEE Moodle. Annual On-Going Training Requirements A violation was cited today for the operator not meeting the required annual on-going training hours, based on experience and education. According to Child Care Rule .1103(a), after the first year of employment, the administrator and staff who work with children shall complete on-going training activities as follows: • 4 Year Degree or Higher in Child Care Related Field – 5 Hours • 2 Year Degree in Child Care Related Field – 8 Hours • North Carolina Early Childhood Administration Credential – 8 Hours • North Carolina Early Childhood Credential – 10 Hours • 10 Years of Early Childhood Work Experience – 15 Hours • None of the Above – 20 Hours I encouraged the administrator to have the staff member contact the Cumberland County Partnership for Children at (910)867-9700 or to visit their website at www.ccpfc.org to search and register for upcoming training opportunities. Reminders Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Darkness to Light Darkness to Light is a nonprofit organization with a mission to equip and empower adults to build safe environments that protect children from sexual abuse. Darkness to Light’s flagship program, Stewards of Children®, is a trauma and evidence-informed training that teaches adults to prevent, recognize, and react responsibly to child sexual abuse. More than 2.2 million adults have been trained using the program. To learn more about child sexual abuse prevention training or to enroll your organization in Darkness to Light’s “Partner in Prevention” program, please visit www.D2L.org/education/partner-in-prevention. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 1/13/2025 Number Present: 17 Completed Date: 1/13/2025 Age: From 1 To 3 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance visit was completed on February 09, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96% which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having an Administrator that has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on October 28, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 13, 2024. Syed Ali, Administrator, was present while I observed the indoor and outdoor areas. Seventeen (17) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In Space #1, children were observed building various structures with wooden blocks and magnetic tiles. Children were also observed pretending to cook and wash dishes in the dramatic play area. Both teachers were observed engaging in play with the children. The group cleaned up materials and transitioned to a whole group activity in a carpeted area. During the whole group activity, children reviewed colors in English and Spanish. In the bathroom used by children, three plastic bags, containing trash bags, gloves, and other items, were observed hanging from shelf hooks, below five feet from the finished floor. In Space #2, children were observed sitting in a carpeted area with their teachers, while engaging in various free-choice activities. Children played with balls, rattles, puzzles, and shared books with their teachers. All bottles in the refrigerator were labeled with a child’s name and today’s date. Infant feeding plans were posted on a wall in the classroom. Due to the cold weather, children were not observed participating in outdoor play. However, the outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of fish sticks, crackers, mixed vegetables, peaches, and milk. Four staff files were reviewed. One staff member did not complete the required Health and Safety training topics within one year of employment. One staff member did not complete the required amount of annual on-going training hours, based on their education and experience. Two children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on December 18, 2024. The most recent lockdown drill was completed on December 02, 2024. The most recent fire and sanitation inspection reports were received during today’s visit. The program does not currently provide transportation services to children. At the completion of the visit, the Visit Summary was reviewed with S. Ali. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #1, in the bathroom used by children, three plastic bags containing trash bags, gloves, and other items, were stored on shelf hangers, below five feet from the finished floor. When this was brought to the administrator's attention, they were moved to a shelf above five feet. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (A.T.) did not complete the required amount of on-going training hours, based on her education and experience (20 Hours Required; 0 Hours Received). .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. One staff member (A.T.) did not complete the required health and safety training topics within one year of hire (DOH: 2/08/23). .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 27, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance Safe Indoor Environment A violation was cited today for children under the age of three having access to plastic bags. According to child care rule 10A NCAC 09 .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. However, styrofoam plates and larger pieces of foam rubber may be used for supervised art activities and styrofoam plates may be used for food service. Jump ropes and rubber bands shall not be accessible to children under five years of age without adult supervision. Balloons shall be prohibited for children of all ages. We discussed having staff conduct daily safety checks prior to children arriving in the morning. Health and Safety Training Requirements A violation was cited today for a staff member not completing the required Health and Safety training within one year of hire. According to child care rule 10A NCAC 09 .1102(a), child care administrators and staff members shall complete health and safety training within one year of employment, unless the staff member has completed the training within the year prior to beginning employment. Health and safety training shall be in addition to the new staff orientation requirements. I encouraged the administrator to have the staff member register for an NCID, create an account with DCDEE Moodle, and register for the CCDF Health and Safety Trainings that are available in DCDEE Moodle. Annual On-Going Training Requirements A violation was cited today for the operator not meeting the required annual on-going training hours, based on experience and education. According to Child Care Rule .1103(a), after the first year of employment, the administrator and staff who work with children shall complete on-going training activities as follows: • 4 Year Degree or Higher in Child Care Related Field – 5 Hours • 2 Year Degree in Child Care Related Field – 8 Hours • North Carolina Early Childhood Administration Credential – 8 Hours • North Carolina Early Childhood Credential – 10 Hours • 10 Years of Early Childhood Work Experience – 15 Hours • None of the Above – 20 Hours I encouraged the administrator to have the staff member contact the Cumberland County Partnership for Children at (910)867-9700 or to visit their website at www.ccpfc.org to search and register for upcoming training opportunities. Reminders Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Darkness to Light Darkness to Light is a nonprofit organization with a mission to equip and empower adults to build safe environments that protect children from sexual abuse. Darkness to Light’s flagship program, Stewards of Children®, is a trauma and evidence-informed training that teaches adults to prevent, recognize, and react responsibly to child sexual abuse. More than 2.2 million adults have been trained using the program. To learn more about child sexual abuse prevention training or to enroll your organization in Darkness to Light’s “Partner in Prevention” program, please visit www.D2L.org/education/partner-in-prevention. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 2/9/2024 Number Present: 15 Completed Date: 2/9/2024 Age: From 1 To 4 Total Minutes: 240 Time In: 08:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed February 16,2023 and prior to today’s visit, the eighteen-month compliance history score was 90% which at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 1, 2023 Fire Classification of Satisfactory completed October 5, 2023 Upon my arrival I was greeted by Teacher Coleen Townsend, I observed the indoor and outdoor areas. Imran Ali Syed, Administrator arrived later during the visit. In space#1and space#2 children were observed participating in breakfast time. Breakfast served were cheerios with milk and orange juice. Teachers assisted the children during breakfast, as well as reminded children to use their manners. Children transitioned from the table to morning group time after completing handwashing and toileting routines. Children moved freely throughout the space. Lunch served were turkey and cheese sandwiches, applesauce, corn and milk. At the completion of the visit, the Visit Summary was reviewed with I. Syed. The following violation(s) were observed. Violation Number Comment Rule 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space #2, a jar of baby food located in the fridge had labeled date of January 23,2024 and had not been used within 48hrs after being opened. This was corrected during the visit the provider discarded the jar of baby food immediately once notified. 15A NCAC 18A .2804(d)&(g) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space#2, the paint on the walls in the center of the room are peeling. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The railing on the left side of entrance to the play area were missing a slat. This was corrected during the visit, the provider replaced the slat immediately once notified. 10A NCAC 09 .0601(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member M.J. completed 16 ongoing training hours out of the 20hrs required based on education. Staff member M.J.were employed November 2,2022. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. Health and Safety trainings were not completed for one staff member M.J. who were employed November 2,2022. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 23, 2024, you must submit a written, dated, and signed statement to me . The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited regarding annual on-going training. One staff member noted on staff and training worksheet did not complete the required training hours. One staff member M.J. completed 16 ongoing training hours out of the 20hrs required based on education. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space#2, the paint on the walls in the center of the room is peeling. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Infant Food: A violation as cited today because a jar of baby food located in the fridge had labeled date of January 23,2024 and had not been used within 48hrs after being opened. This is important for health and safety reasons to ensure that children are only using bottles labeled for them. For more information regarding this rule requirements, refer to the Child Care Rules: 10A 15A NCAC 18A.2804(d) I discussed with I.Syed the updated free Health and Safety trainings now in DCDEE Moodle. Health and Safety trainings were not completed for one staff members who were employed November 2, 2022.See staff and training worksheet for additional information. As of September 30, 2020, ProSolutions no longer offer the free 24-hour North Carolina health and safety online training package. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Frequently Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs Reminders: I. Syed is listed as administrator for Panda Day Care Creative School #26000189 and Panda Day Care Creative School #2 #26000188. Child Care Rule .0714 allows administrator of program with capacity of 30 or less to work 20 hours. I.Syed, Administrator will need to provide a schedule for each of the 2 sites and have on file at each one. Activity Areas: All five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort two. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted Request technical assistance with your child care consultant and local partners Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) Reach out to your local Community College to discuss educational opportunities Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit DCDEE Website/Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1103 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 2/9/2024 Number Present: 15 Completed Date: 2/9/2024 Age: From 1 To 4 Total Minutes: 240 Time In: 08:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed February 16,2023 and prior to today’s visit, the eighteen-month compliance history score was 90% which at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 1, 2023 Fire Classification of Satisfactory completed October 5, 2023 Upon my arrival I was greeted by Teacher Coleen Townsend, I observed the indoor and outdoor areas. Imran Ali Syed, Administrator arrived later during the visit. In space#1and space#2 children were observed participating in breakfast time. Breakfast served were cheerios with milk and orange juice. Teachers assisted the children during breakfast, as well as reminded children to use their manners. Children transitioned from the table to morning group time after completing handwashing and toileting routines. Children moved freely throughout the space. Lunch served were turkey and cheese sandwiches, applesauce, corn and milk. At the completion of the visit, the Visit Summary was reviewed with I. Syed. The following violation(s) were observed. Violation Number Comment Rule 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space #2, a jar of baby food located in the fridge had labeled date of January 23,2024 and had not been used within 48hrs after being opened. This was corrected during the visit the provider discarded the jar of baby food immediately once notified. 15A NCAC 18A .2804(d)&(g) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space#2, the paint on the walls in the center of the room are peeling. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The railing on the left side of entrance to the play area were missing a slat. This was corrected during the visit, the provider replaced the slat immediately once notified. 10A NCAC 09 .0601(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member M.J. completed 16 ongoing training hours out of the 20hrs required based on education. Staff member M.J.were employed November 2,2022. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. Health and Safety trainings were not completed for one staff member M.J. who were employed November 2,2022. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 23, 2024, you must submit a written, dated, and signed statement to me . The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited regarding annual on-going training. One staff member noted on staff and training worksheet did not complete the required training hours. One staff member M.J. completed 16 ongoing training hours out of the 20hrs required based on education. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space#2, the paint on the walls in the center of the room is peeling. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Infant Food: A violation as cited today because a jar of baby food located in the fridge had labeled date of January 23,2024 and had not been used within 48hrs after being opened. This is important for health and safety reasons to ensure that children are only using bottles labeled for them. For more information regarding this rule requirements, refer to the Child Care Rules: 10A 15A NCAC 18A.2804(d) I discussed with I.Syed the updated free Health and Safety trainings now in DCDEE Moodle. Health and Safety trainings were not completed for one staff members who were employed November 2, 2022.See staff and training worksheet for additional information. As of September 30, 2020, ProSolutions no longer offer the free 24-hour North Carolina health and safety online training package. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Frequently Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs Reminders: I. Syed is listed as administrator for Panda Day Care Creative School #26000189 and Panda Day Care Creative School #2 #26000188. Child Care Rule .0714 allows administrator of program with capacity of 30 or less to work 20 hours. I.Syed, Administrator will need to provide a schedule for each of the 2 sites and have on file at each one. Activity Areas: All five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort two. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted Request technical assistance with your child care consultant and local partners Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) Reach out to your local Community College to discuss educational opportunities Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit DCDEE Website/Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 2/9/2024 Number Present: 15 Completed Date: 2/9/2024 Age: From 1 To 4 Total Minutes: 240 Time In: 08:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed February 16,2023 and prior to today’s visit, the eighteen-month compliance history score was 90% which at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed March 1, 2023 Fire Classification of Satisfactory completed October 5, 2023 Upon my arrival I was greeted by Teacher Coleen Townsend, I observed the indoor and outdoor areas. Imran Ali Syed, Administrator arrived later during the visit. In space#1and space#2 children were observed participating in breakfast time. Breakfast served were cheerios with milk and orange juice. Teachers assisted the children during breakfast, as well as reminded children to use their manners. Children transitioned from the table to morning group time after completing handwashing and toileting routines. Children moved freely throughout the space. Lunch served were turkey and cheese sandwiches, applesauce, corn and milk. At the completion of the visit, the Visit Summary was reviewed with I. Syed. The following violation(s) were observed. Violation Number Comment Rule 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. In space #2, a jar of baby food located in the fridge had labeled date of January 23,2024 and had not been used within 48hrs after being opened. This was corrected during the visit the provider discarded the jar of baby food immediately once notified. 15A NCAC 18A .2804(d)&(g) 620 All walls and ceilings including doors and windows were not kept clean and in good repair. In space#2, the paint on the walls in the center of the room are peeling. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The railing on the left side of entrance to the play area were missing a slat. This was corrected during the visit, the provider replaced the slat immediately once notified. 10A NCAC 09 .0601(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member M.J. completed 16 ongoing training hours out of the 20hrs required based on education. Staff member M.J.were employed November 2,2022. .1103(a) 1898 Staff did not complete the health and safety training within one year of employment. Health and Safety trainings were not completed for one staff member M.J. who were employed November 2,2022. .1102(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 23, 2024, you must submit a written, dated, and signed statement to me . The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited regarding annual on-going training. One staff member noted on staff and training worksheet did not complete the required training hours. One staff member M.J. completed 16 ongoing training hours out of the 20hrs required based on education. The administrator and staff working longer than one year shall participate in annual on-going training requirements. Refer to child care rule 10A NCAC 09 .1103. You stated that training hours will be completed within two weeks. You will also encourage staff to complete training hours at the beginning of each year to allow more time to complete. A violation was cited today for deteriorating wall and ceiling conditions. Please refer to Sanitation rule15A NCAC 18A.2825(a) regarding walls and ceilings. Walls and ceilings shall be clean and in good repair. In space#2, the paint on the walls in the center of the room is peeling. Staff members stated that you are in the process of repairing and painting. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting. Create and/or review maintenance request procedures for identifying safety hazards in the indoor and outdoor environments. Infant Food: A violation as cited today because a jar of baby food located in the fridge had labeled date of January 23,2024 and had not been used within 48hrs after being opened. This is important for health and safety reasons to ensure that children are only using bottles labeled for them. For more information regarding this rule requirements, refer to the Child Care Rules: 10A 15A NCAC 18A.2804(d) I discussed with I.Syed the updated free Health and Safety trainings now in DCDEE Moodle. Health and Safety trainings were not completed for one staff members who were employed November 2, 2022.See staff and training worksheet for additional information. As of September 30, 2020, ProSolutions no longer offer the free 24-hour North Carolina health and safety online training package. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Frequently Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs Reminders: I. Syed is listed as administrator for Panda Day Care Creative School #26000189 and Panda Day Care Creative School #2 #26000188. Child Care Rule .0714 allows administrator of program with capacity of 30 or less to work 20 hours. I.Syed, Administrator will need to provide a schedule for each of the 2 sites and have on file at each one. Activity Areas: All five primary activity areas are important in whole child development and ultimately provide learning opportunities that are precursors to success in elementary school and higher learning. All areas must have at least three different activities and a sufficient quantity of each of the three activities for each child to use. The “All About ECERS” book is a great resource in choosing materials appropriate for each area. Additionally, there are resources available that are specific to the ECERS-R Environment Rating Scale book and list suggested materials. Some materials can also be used in multiple areas, however, must be in sufficient quantity for each area to be considered. For example, play telephones are a great accessory/activity and can be used in both the books/language area and the dramatic play/family living area provided there are at least three of the phones in each of the two areas. Consider asking parents to donate old phones for your classrooms to provide these real-life accessories and activities. Cohort and hold harmless: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year will not begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. Rated License Assessment: Your facility is in cohort two. I recommend you consider completing the following tasks and activities that will help prepare you for your reassessment year. If possible, we will align the reassessment with your annual compliance visit timeframe. Have all staff update WORKS accounts to reflect all currently completed coursework (DCDEE-WORKS) Determine whether you wish to have Environment Rating Scale (ERS) Assessments [ITERS-R, ECERS-R, SACERS-U, FCCERS-R] conducted Request technical assistance with your child care consultant and local partners Participate in local CCR&R and NCPC quality related training/workshops (CCRR Information) Reach out to your local Community College to discuss educational opportunities Review NCRLAP website ERS resources (www.NCRLAP.org). To help review ERS requirements and think carefully about the current characteristics and practices in your program and classrooms, check out the Thinking More worksheets. A worksheet is available for each subscale of each rating scale. Consider requesting an ERS assessment (free of charge) during the preparation year. Remember the scores can be used in a variety of ways ERS assessments can be requested during the preparation year and scores can be used as guidance to enhance program quality If desired, assessment scores can be used during the preparation year if the operator wants to move forward with a rated license reassessment Assessment scores can be saved to use during the reassessment year Facilities can request another ERS assessment (free of charge) in your reassessment year for any ERS assessment scoring less than a 5.0 Resources: Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit DCDEE Website/Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 19 Completed Date: 8/1/2023 Age: From 1 To 4 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed February 16,2023 and prior to today’s visit, the eighteen-month compliance history score was 93% which at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed January 13, 2022 Fire Classification of Satisfactory completed October 7, 2022 Christina Green, Office Manager was present while I observed the indoor and outdoor areas. In space#1, children were observed participating in free choice activities indoors. Three preschool age children were playing in housekeeping, two were sharing airplanes, three were building with Legos, and two were playing with musical instruments. The teachers moved about the space to assist children as needed. In space#2, staff were observed on the floor assisting toddlers build with colorful blocks. The teachers were using this opportunity to review colors and shapes. The toddlers were able to move freely about the space. Staff engaged in frequent, positive, and interactive language with individual children and groups of children by asking questions, responding to questions, and discussing their activities. Children were engaged in classroom activities and were responsive to the teachers. There were ample materials in each interest center for children to use at their choice. Handwashing and toileting routines were observed during today's visit. Cooked prepared and served lunch, which consisted of chicken patty, crackers, baked beans, pineapples, peas and carrots. One new staff file were reviewed and were found in compliance. At the completion of the visit, the Visit Summary was reviewed with Christina Green, Office Manager. The following violations were observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children.Located on the left side of the playground there is an opening in the fence due to a broken slate. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 15, 2023, you must submit a written, dated, and signed statement to me . The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation I discussed with Ms. Green the results from classroom observations conducted during today’s visit. The teachers in space#1, assisted the children with sharing by making them aware of the other materials available. Continue to engage children in activities and give praise and guidance when needed. Continue to encourage children to engage with one another when appropriate to work together, to talk and listen, and to assist one another completing tasks. Continue to keep the balance of teacher-directed and child-initiated activities. The teachers in space #2 were actively involved with children. Verbal and nonverbal support were given when necessary. For example, both teachers play alongside children during block play, using verbal and non-verbal cues on how to build with the blocks. We discussed violations regarding a fence on the playground. Located on the left side of the playground there is an opening in the fence due to a broken slate. You stated that you will make the owner aware so the repair can be made as soon as possible. All outdoor equipment and materials shall be in good repair, free of entrapments and protrusions. I suggested that you inspect the fencing weekly, to ensure it is free of hazards. Refer to child care rule 10A NCAC 09 .0605(g)(i) DCDEE Updates: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year won’t begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Please use the following link for additional information regarding cohorts https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License Please visit DCDEE’s website for the latest information for childcare at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0605 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 19 Completed Date: 8/1/2023 Age: From 1 To 4 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed February 16,2023 and prior to today’s visit, the eighteen-month compliance history score was 93% which at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed January 13, 2022 Fire Classification of Satisfactory completed October 7, 2022 Christina Green, Office Manager was present while I observed the indoor and outdoor areas. In space#1, children were observed participating in free choice activities indoors. Three preschool age children were playing in housekeeping, two were sharing airplanes, three were building with Legos, and two were playing with musical instruments. The teachers moved about the space to assist children as needed. In space#2, staff were observed on the floor assisting toddlers build with colorful blocks. The teachers were using this opportunity to review colors and shapes. The toddlers were able to move freely about the space. Staff engaged in frequent, positive, and interactive language with individual children and groups of children by asking questions, responding to questions, and discussing their activities. Children were engaged in classroom activities and were responsive to the teachers. There were ample materials in each interest center for children to use at their choice. Handwashing and toileting routines were observed during today's visit. Cooked prepared and served lunch, which consisted of chicken patty, crackers, baked beans, pineapples, peas and carrots. One new staff file were reviewed and were found in compliance. At the completion of the visit, the Visit Summary was reviewed with Christina Green, Office Manager. The following violations were observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children.Located on the left side of the playground there is an opening in the fence due to a broken slate. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 15, 2023, you must submit a written, dated, and signed statement to me . The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation I discussed with Ms. Green the results from classroom observations conducted during today’s visit. The teachers in space#1, assisted the children with sharing by making them aware of the other materials available. Continue to engage children in activities and give praise and guidance when needed. Continue to encourage children to engage with one another when appropriate to work together, to talk and listen, and to assist one another completing tasks. Continue to keep the balance of teacher-directed and child-initiated activities. The teachers in space #2 were actively involved with children. Verbal and nonverbal support were given when necessary. For example, both teachers play alongside children during block play, using verbal and non-verbal cues on how to build with the blocks. We discussed violations regarding a fence on the playground. Located on the left side of the playground there is an opening in the fence due to a broken slate. You stated that you will make the owner aware so the repair can be made as soon as possible. All outdoor equipment and materials shall be in good repair, free of entrapments and protrusions. I suggested that you inspect the fencing weekly, to ensure it is free of hazards. Refer to child care rule 10A NCAC 09 .0605(g)(i) DCDEE Updates: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year won’t begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Please use the following link for additional information regarding cohorts https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License Please visit DCDEE’s website for the latest information for childcare at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: PANDA DAY CARE & CREATIVE SCHOOL #2 Facility ID: 26000188 Consultant: ANGELA STEVENS Operation Type: Center Case Number: Visit Date: 8/1/2023 Number Present: 19 Completed Date: 8/1/2023 Age: From 1 To 4 Total Minutes: 180 Time In: 08:30 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed February 16,2023 and prior to today’s visit, the eighteen-month compliance history score was 93% which at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued February 6, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by having Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed January 13, 2022 Fire Classification of Satisfactory completed October 7, 2022 Christina Green, Office Manager was present while I observed the indoor and outdoor areas. In space#1, children were observed participating in free choice activities indoors. Three preschool age children were playing in housekeeping, two were sharing airplanes, three were building with Legos, and two were playing with musical instruments. The teachers moved about the space to assist children as needed. In space#2, staff were observed on the floor assisting toddlers build with colorful blocks. The teachers were using this opportunity to review colors and shapes. The toddlers were able to move freely about the space. Staff engaged in frequent, positive, and interactive language with individual children and groups of children by asking questions, responding to questions, and discussing their activities. Children were engaged in classroom activities and were responsive to the teachers. There were ample materials in each interest center for children to use at their choice. Handwashing and toileting routines were observed during today's visit. Cooked prepared and served lunch, which consisted of chicken patty, crackers, baked beans, pineapples, peas and carrots. One new staff file were reviewed and were found in compliance. At the completion of the visit, the Visit Summary was reviewed with Christina Green, Office Manager. The following violations were observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children.Located on the left side of the playground there is an opening in the fence due to a broken slate. 10A NCAC 09 .0601(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 15, 2023, you must submit a written, dated, and signed statement to me . The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Angela Stevens Child Care Consultant P.O. Box 25126 Fayetteville, NC 28314 angela.stevens@dhhs.nc.gov Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation I discussed with Ms. Green the results from classroom observations conducted during today’s visit. The teachers in space#1, assisted the children with sharing by making them aware of the other materials available. Continue to engage children in activities and give praise and guidance when needed. Continue to encourage children to engage with one another when appropriate to work together, to talk and listen, and to assist one another completing tasks. Continue to keep the balance of teacher-directed and child-initiated activities. The teachers in space #2 were actively involved with children. Verbal and nonverbal support were given when necessary. For example, both teachers play alongside children during block play, using verbal and non-verbal cues on how to build with the blocks. We discussed violations regarding a fence on the playground. Located on the left side of the playground there is an opening in the fence due to a broken slate. You stated that you will make the owner aware so the repair can be made as soon as possible. All outdoor equipment and materials shall be in good repair, free of entrapments and protrusions. I suggested that you inspect the fencing weekly, to ensure it is free of hazards. Refer to child care rule 10A NCAC 09 .0605(g)(i) DCDEE Updates: Resuming Star Rated License Reassessment: The hold harmless legislation was extended and signed into law on Monday June 12th, 2023. This legislation allows facilities to remain at their current star level without a reassessment until June 30, 2024, and when reassessed it reduces the education evaluation requirements for lead teachers from 75% to 50% until June of 2026. To prepare for the reassessment process, DCDEE has developed a cohort system. There are three cohorts, and each include a preparation year and a reassessment year. While the first reassessment year won’t begin until July 1, 2024, the preparation year for cohort one begins July 1, 2023. I will reach out to you prior to the beginning of the preparation year of your assigned cohort and will provide guidance to assist you as you begin the process. Please use the following link for additional information regarding cohorts https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/Resuming-Star-Rated-License Please visit DCDEE’s website for the latest information for childcare at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-308-2537 or angela.stevens@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times