10A NCAC 09 .1102 · Violation

Name of Operation: Majestic Childcare and Learning Academy Facility ID: 26002600 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 7 Completed Date: 1/7/2026 Age: From 1 To 4 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 09, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 100%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three Star License issued February 7, 2025. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an educational option: The Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Michelle Palmer, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on April 10, 2025. Fire Classification of Approved was completed on February 07, 2025. M. Palmer, Administrator, was present and accompanied me during my walkthrough. Seven (7) children and two (2) teachers were present. Groups of children were observed participating in free-choice indoor and outdoor activities. Space #1 was not used for child care. However, the space was monitored for general health and safety requirements. No children were present in Space #2, due to the space being used for afterschool care. However, the space was monitored for general health and safety requirements. The group from Space #3 was in the outdoor learning environment. Children had access to riding toys, balls, and a basketball hoop. The outdoor learning environment was monitored for playground safety requirements. When the children returned inside, they washed their hands and sat at a table with puzzles. The children identified the letters and shapes in each puzzle. The teacher asked a child, “What shape is that?” The child responded by saying, “A star, a heart, and a pexagon.” The teacher responded by saying. “That’s right. A star, a heart, and a hexagon. Good job!” The teacher asked another child, “What letter is this?” The child responded by saying, “O!” The teacher responded by saying, “That’s right! Now show me where it goes.” The child put the letter in the correct place in the puzzle. The child also identified the letters C, U, and F. The teacher responded by saying, “Very good! What word is F for?” The child did not respond. The teacher said, “How about F is for frog?” The child responded by saying, “Yeah!” After the puzzle activity, the children cleaned up the materials and the teacher read a book titled, “The Word Collector”. In Space #4, the group was transitioning back into the classroom from outdoor play. As the children came into the classroom, they washed their hands and went to a carpeted area to dance to music on the CD player. Routine care and handwashing practices were observed. Lunch was not provided by the facility. The parents/guardians provided lunch for their children. A Nutrition Opt Out Form was on file for each enrolled child. However, the facility keeps the kitchen stocked with supplemental food in case a child arrives without all meals and drinks for the day. Three staff files were reviewed. One staff member did not obtain CPR or First Aid certification within 90 days of employment. One staff member did not have documentation on file of completing the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. At the completion of the visit, the Visit Summary was reviewed with Ms. Palmer. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have documentation on file of completing First Aid training within 90 days of employment (DOH: 9/10/2025). .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have documentation on file of completing CPR training within 90 days of employment (DOH: 9/10/2025). .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not have documentation on file of completing the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment (DOH: 9/10/2025). .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 21, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 407 Hope Mills, NC 28348 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance/Reminders: CPR & First Aid Training Requirements Two violations were cited today for a staff member not having documentation on file of completing CPR and First Aid training within 90 days of employment. Staff members who are trained in pediatric first aid, including pediatric CPR, coupled with a facility that has been designed or modified to ensure the safety of children, can mitigate the consequences of injury, and reduce the potential for death from life-threatening conditions. Knowledge of pediatric first aid, including pediatric CPR which addresses management of a blocked airway and rescue breathing, and the confidence to use these skills, are critically important to the outcome of an emergency situation. The administrator stated that the staff member also works at another facility and will ask her for copies of the certification cards and training certificates. More information about CPR and First Aid training requirements can be found in child care rule 10A NCAC 09 .1102(c-d). Special Training Requirements A violation was cited today for a staff member not having documentation on file of completing the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. While teachers are not expected to diagnose or investigate child abuse and neglect, it is important that they be aware of common physical and emotional signs and symptoms of child maltreatment. All states have laws mandating the reporting of child abuse and neglect to child protection agencies. Failure to report abuse and neglect is a crime in all states and may lead to legal penalties. More information about this requirement can be found in child care rule 10A NCAC 09 .1102(g). Infant/Toddler Age Group Observation I discussed the results of my observation of Space #4 with M. Palmer. I encouraged the staff to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results of my observation of Space #3 with M. Palmer. I discussed the positive interactions and various learning opportunities provided to children throughout the visit. I encouraged the teacher to continue to be flexible in the posted schedule, based on children’s interest and attention span. I suggested for the teacher to continue having meaningful conversations and interactions with children. I encouraged the teacher to continue asking open-ended questions, giving children opportunities to respond to their statements or questions, and encouraging peer conversations. School age children were not present during today’s visit. Capacity Change During today’s visit, the administrator stated that she would like to lower the capacity on her license, due to low enrollment. I instructed the administrator to send me an email or signed letter with the request, including the updated capacity. I explained that I will process the permit change request when I receive the email/letter. Fire Inspection According to your records, your fire inspection is due to expire on February 07, 2026. I encouraged the administrator to contact the local fire department or fire marshal to schedule and obtain an updated inspection. When the updated inspection has been obtained, send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within seven (7) days of the inspection date. DCDEE Website/Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Majestic Childcare and Learning Academy Facility ID: 26002600 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 7 Completed Date: 1/7/2026 Age: From 1 To 4 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 09, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 100%, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three Star License issued February 7, 2025. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an educational option: The Administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Michelle Palmer, Administrator. Current Inspections are as follows: Sanitation Classification of Superior was completed on April 10, 2025. Fire Classification of Approved was completed on February 07, 2025. M. Palmer, Administrator, was present and accompanied me during my walkthrough. Seven (7) children and two (2) teachers were present. Groups of children were observed participating in free-choice indoor and outdoor activities. Space #1 was not used for child care. However, the space was monitored for general health and safety requirements. No children were present in Space #2, due to the space being used for afterschool care. However, the space was monitored for general health and safety requirements. The group from Space #3 was in the outdoor learning environment. Children had access to riding toys, balls, and a basketball hoop. The outdoor learning environment was monitored for playground safety requirements. When the children returned inside, they washed their hands and sat at a table with puzzles. The children identified the letters and shapes in each puzzle. The teacher asked a child, “What shape is that?” The child responded by saying, “A star, a heart, and a pexagon.” The teacher responded by saying. “That’s right. A star, a heart, and a hexagon. Good job!” The teacher asked another child, “What letter is this?” The child responded by saying, “O!” The teacher responded by saying, “That’s right! Now show me where it goes.” The child put the letter in the correct place in the puzzle. The child also identified the letters C, U, and F. The teacher responded by saying, “Very good! What word is F for?” The child did not respond. The teacher said, “How about F is for frog?” The child responded by saying, “Yeah!” After the puzzle activity, the children cleaned up the materials and the teacher read a book titled, “The Word Collector”. In Space #4, the group was transitioning back into the classroom from outdoor play. As the children came into the classroom, they washed their hands and went to a carpeted area to dance to music on the CD player. Routine care and handwashing practices were observed. Lunch was not provided by the facility. The parents/guardians provided lunch for their children. A Nutrition Opt Out Form was on file for each enrolled child. However, the facility keeps the kitchen stocked with supplemental food in case a child arrives without all meals and drinks for the day. Three staff files were reviewed. One staff member did not obtain CPR or First Aid certification within 90 days of employment. One staff member did not have documentation on file of completing the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. At the completion of the visit, the Visit Summary was reviewed with Ms. Palmer. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have documentation on file of completing First Aid training within 90 days of employment (DOH: 9/10/2025). .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff member did not have documentation on file of completing CPR training within 90 days of employment (DOH: 9/10/2025). .1102(d) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One staff member did not have documentation on file of completing the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment (DOH: 9/10/2025). .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 21, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 407 Hope Mills, NC 28348 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Technical Assistance/Reminders: CPR & First Aid Training Requirements Two violations were cited today for a staff member not having documentation on file of completing CPR and First Aid training within 90 days of employment. Staff members who are trained in pediatric first aid, including pediatric CPR, coupled with a facility that has been designed or modified to ensure the safety of children, can mitigate the consequences of injury, and reduce the potential for death from life-threatening conditions. Knowledge of pediatric first aid, including pediatric CPR which addresses management of a blocked airway and rescue breathing, and the confidence to use these skills, are critically important to the outcome of an emergency situation. The administrator stated that the staff member also works at another facility and will ask her for copies of the certification cards and training certificates. More information about CPR and First Aid training requirements can be found in child care rule 10A NCAC 09 .1102(c-d). Special Training Requirements A violation was cited today for a staff member not having documentation on file of completing the required Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire. While teachers are not expected to diagnose or investigate child abuse and neglect, it is important that they be aware of common physical and emotional signs and symptoms of child maltreatment. All states have laws mandating the reporting of child abuse and neglect to child protection agencies. Failure to report abuse and neglect is a crime in all states and may lead to legal penalties. More information about this requirement can be found in child care rule 10A NCAC 09 .1102(g). Infant/Toddler Age Group Observation I discussed the results of my observation of Space #4 with M. Palmer. I encouraged the staff to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results of my observation of Space #3 with M. Palmer. I discussed the positive interactions and various learning opportunities provided to children throughout the visit. I encouraged the teacher to continue to be flexible in the posted schedule, based on children’s interest and attention span. I suggested for the teacher to continue having meaningful conversations and interactions with children. I encouraged the teacher to continue asking open-ended questions, giving children opportunities to respond to their statements or questions, and encouraging peer conversations. School age children were not present during today’s visit. Capacity Change During today’s visit, the administrator stated that she would like to lower the capacity on her license, due to low enrollment. I instructed the administrator to send me an email or signed letter with the request, including the updated capacity. I explained that I will process the permit change request when I receive the email/letter. Fire Inspection According to your records, your fire inspection is due to expire on February 07, 2026. I encouraged the administrator to contact the local fire department or fire marshal to schedule and obtain an updated inspection. When the updated inspection has been obtained, send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within seven (7) days of the inspection date. DCDEE Website/Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: Majestic Childcare and Learning Academy Facility ID: 26002600 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 2 Completed Date: 11/18/2024 Age: From 2 To 3 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued August 6, 2024 to February 6, 2025. The information on record with DCDEE was verified as correct by Michelle Palmer. Current Inspections are as follows: Sanitation Inspection with ten (10) demerits and a classification of Superior completed June 17, 2024. Fire Inspection, approved for day time care only, dated February 27, 2024. M. Palmer, Administrator/Teacher, was present and counted in staff/child ratio in Space #3. I explained the purpose of today’s visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. Permission was granted. Children, ages two to three-years-old, participated in free play activities. Children manipulated playdough and traced the letter S with crayons. M. Palmer introduced picture cards with written print of words that start with the letter S. The children practiced making the letter S sound. Afterwards, AM snack was served. AM snack consisted of goldfish crackers and water. After snack, the children participated in personal care routines and transitioned outdoors. While in the outdoor learning environment, the children played with hula hoops and participated in Relay Races. Staff and children’s files were monitored today. In addition, required center program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with M. Palmer. The following violations were observed: Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A medical exam or health assessment was not on file for two children, identified on the children's records worksheet, before or within 30 days after admission. Their date of enrollment was October 1, 2024. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. An immunization record was not on file for one child, identified on the children's records worksheet, before or within 30 days after admission. The child's date of enrollment was October 1, 2024. 10A NCAC 09 .0302(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on December 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas by the due date on the Children’s File Checklist. Additionally, you want to establish a timeline and tracking system for reviewing children’s records on a regular basis to ensure compliance at all times. As a reminder, a medical report and immunization record is due to be on file within 30 days of enrollment. During today’s visit, I observed two children, identified on the children's records worksheet, did not have a medical report and/or immunization record on file. Their date of enrollment was October 1, 2024. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Rated License Assessment: Discussions occurred regarding the two-component star rated license on September 12, 2024. As a reminder, the enhanced standards are based on two components: education and program standards. The requirements to complete for each point level in both education and the program standards were reviewed. An application for a star rated license was received today. M. Palmer did not request to have the ERS completed as part of the rated license assessment. Program Standards: The facility meets minimum requirements and enhanced ratios. Education Standards: The staff information sheet for rated license was completed. M. Palmer informed me that a new employee was hired and their first day of employment will be Monday, November 25, 2024. I stated that education must be current in WORKS by the fifth month (January) of the temporary time period to be eligible for points assigned for education standards. Quality Point: M. Palmer and I reviewed and discussed eligibility requirements for the quality point option. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. As a reminder, to earn a three-star license and receive subsidy funds, the facility must earn at least a total of seven (7) points. Emergency Preparedness and Response (EPR): M. Palmer completed the Emergency Preparedness and Response in Child Care training on August 10, 2024. M. Palmer shall go online and complete the EPR Plan on the template supplied by the Division by December 10, 2024. M. Palmer stated that the final review of the plan will occur this week. Emergency drills are being conducted and documented on the emergency drill log. M. Palmer shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with M. Palmer. Documentation of the review shall be maintained on file. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed M. Palmer that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (August). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were completed and available for review upon my arrival today. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS110-91 · Violation

Name of Operation: Majestic Childcare and Learning Academy Facility ID: 26002600 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 2 Completed Date: 11/18/2024 Age: From 2 To 3 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued August 6, 2024 to February 6, 2025. The information on record with DCDEE was verified as correct by Michelle Palmer. Current Inspections are as follows: Sanitation Inspection with ten (10) demerits and a classification of Superior completed June 17, 2024. Fire Inspection, approved for day time care only, dated February 27, 2024. M. Palmer, Administrator/Teacher, was present and counted in staff/child ratio in Space #3. I explained the purpose of today’s visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. Permission was granted. Children, ages two to three-years-old, participated in free play activities. Children manipulated playdough and traced the letter S with crayons. M. Palmer introduced picture cards with written print of words that start with the letter S. The children practiced making the letter S sound. Afterwards, AM snack was served. AM snack consisted of goldfish crackers and water. After snack, the children participated in personal care routines and transitioned outdoors. While in the outdoor learning environment, the children played with hula hoops and participated in Relay Races. Staff and children’s files were monitored today. In addition, required center program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with M. Palmer. The following violations were observed: Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A medical exam or health assessment was not on file for two children, identified on the children's records worksheet, before or within 30 days after admission. Their date of enrollment was October 1, 2024. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. An immunization record was not on file for one child, identified on the children's records worksheet, before or within 30 days after admission. The child's date of enrollment was October 1, 2024. 10A NCAC 09 .0302(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on December 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas by the due date on the Children’s File Checklist. Additionally, you want to establish a timeline and tracking system for reviewing children’s records on a regular basis to ensure compliance at all times. As a reminder, a medical report and immunization record is due to be on file within 30 days of enrollment. During today’s visit, I observed two children, identified on the children's records worksheet, did not have a medical report and/or immunization record on file. Their date of enrollment was October 1, 2024. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Rated License Assessment: Discussions occurred regarding the two-component star rated license on September 12, 2024. As a reminder, the enhanced standards are based on two components: education and program standards. The requirements to complete for each point level in both education and the program standards were reviewed. An application for a star rated license was received today. M. Palmer did not request to have the ERS completed as part of the rated license assessment. Program Standards: The facility meets minimum requirements and enhanced ratios. Education Standards: The staff information sheet for rated license was completed. M. Palmer informed me that a new employee was hired and their first day of employment will be Monday, November 25, 2024. I stated that education must be current in WORKS by the fifth month (January) of the temporary time period to be eligible for points assigned for education standards. Quality Point: M. Palmer and I reviewed and discussed eligibility requirements for the quality point option. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. As a reminder, to earn a three-star license and receive subsidy funds, the facility must earn at least a total of seven (7) points. Emergency Preparedness and Response (EPR): M. Palmer completed the Emergency Preparedness and Response in Child Care training on August 10, 2024. M. Palmer shall go online and complete the EPR Plan on the template supplied by the Division by December 10, 2024. M. Palmer stated that the final review of the plan will occur this week. Emergency drills are being conducted and documented on the emergency drill log. M. Palmer shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with M. Palmer. Documentation of the review shall be maintained on file. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed M. Palmer that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (August). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were completed and available for review upon my arrival today. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Majestic Childcare and Learning Academy Facility ID: 26002600 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 11/18/2024 Number Present: 2 Completed Date: 11/18/2024 Age: From 2 To 3 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued August 6, 2024 to February 6, 2025. The information on record with DCDEE was verified as correct by Michelle Palmer. Current Inspections are as follows: Sanitation Inspection with ten (10) demerits and a classification of Superior completed June 17, 2024. Fire Inspection, approved for day time care only, dated February 27, 2024. M. Palmer, Administrator/Teacher, was present and counted in staff/child ratio in Space #3. I explained the purpose of today’s visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. Permission was granted. Children, ages two to three-years-old, participated in free play activities. Children manipulated playdough and traced the letter S with crayons. M. Palmer introduced picture cards with written print of words that start with the letter S. The children practiced making the letter S sound. Afterwards, AM snack was served. AM snack consisted of goldfish crackers and water. After snack, the children participated in personal care routines and transitioned outdoors. While in the outdoor learning environment, the children played with hula hoops and participated in Relay Races. Staff and children’s files were monitored today. In addition, required center program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with M. Palmer. The following violations were observed: Violation Number Comment Rule 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. A medical exam or health assessment was not on file for two children, identified on the children's records worksheet, before or within 30 days after admission. Their date of enrollment was October 1, 2024. GS110-91(1) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. An immunization record was not on file for one child, identified on the children's records worksheet, before or within 30 days after admission. The child's date of enrollment was October 1, 2024. 10A NCAC 09 .0302(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on December 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas by the due date on the Children’s File Checklist. Additionally, you want to establish a timeline and tracking system for reviewing children’s records on a regular basis to ensure compliance at all times. As a reminder, a medical report and immunization record is due to be on file within 30 days of enrollment. During today’s visit, I observed two children, identified on the children's records worksheet, did not have a medical report and/or immunization record on file. Their date of enrollment was October 1, 2024. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Rated License Assessment: Discussions occurred regarding the two-component star rated license on September 12, 2024. As a reminder, the enhanced standards are based on two components: education and program standards. The requirements to complete for each point level in both education and the program standards were reviewed. An application for a star rated license was received today. M. Palmer did not request to have the ERS completed as part of the rated license assessment. Program Standards: The facility meets minimum requirements and enhanced ratios. Education Standards: The staff information sheet for rated license was completed. M. Palmer informed me that a new employee was hired and their first day of employment will be Monday, November 25, 2024. I stated that education must be current in WORKS by the fifth month (January) of the temporary time period to be eligible for points assigned for education standards. Quality Point: M. Palmer and I reviewed and discussed eligibility requirements for the quality point option. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. As a reminder, to earn a three-star license and receive subsidy funds, the facility must earn at least a total of seven (7) points. Emergency Preparedness and Response (EPR): M. Palmer completed the Emergency Preparedness and Response in Child Care training on August 10, 2024. M. Palmer shall go online and complete the EPR Plan on the template supplied by the Division by December 10, 2024. M. Palmer stated that the final review of the plan will occur this week. Emergency drills are being conducted and documented on the emergency drill log. M. Palmer shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with M. Palmer. Documentation of the review shall be maintained on file. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed M. Palmer that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (August). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were completed and available for review upon my arrival today. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times