10A NCAC 09 .1703 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: TIFFANY REED Operation Type: Family CC Home Case Number: Visit Date: 5/23/2025 Number Present: 5 Completed Date: 5/23/2025 Age: From 1 To 8 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Temporary Time Period Visit was completed July 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star Family Child Care Home license issued August 24, 2024. The license was based on the program earning five (5) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet programmatic option: serves no more than two infants under the age of one year. The information on record with DCDEE was verified as correct, and the owner’s status was listed as current-active on the Secretary of State’s website. Inspections are as follows: Sanitation Classification of Superior was completed on January 27, 2025. Dwanika Bell, Operator, was present and accompanied me while I observed the indoor and outdoor areas. Upon my arrival, five (5) children were present. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In the designated caregiving space, children were observed building structures with wooden blocks, coloring with crayons and construction paper, pretending to cook and play with dolls in the dramatic play area, and reading books in the library area. The children were not observed participating in outdoor play. The operator stated that she will take the children outside later this afternoon. The outdoor learning environment was monitored for health and safety requirements, and was observed in compliance with applicable child care rules. Routine care and handwashing practices were observed. Lunch consisted of spaghetti with meat sauce, green beans, sliced strawberries, and milk. The operator’s file was reviewed. The operator did not create an EPR plan within four months of taking the Emergency Preparedness and Response training. The operator did not complete a health questionnaire annually. One child’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on April 22, 2025. Quarterly drills were not documented on the emergency drill log. The most recent outdoor inspection was completed on April 22, 2025. The operator stated that the program is not currently providing transportation to children. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violations were observed: Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator did not complete a health questionnaire annually. The most recent health questionnaire was completed on January 02, 2024. The operator completed an updated health questionnaire during today's visit. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The operator did not document quarterly drills for the past year on an emergency drill dog. .1719(a )(16) & .1721(e )(7) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The operator completed EPR training on 8/10/2024. The operator did not complete an EPR by 12/10/2024. An EPR Plan was not available for review during today's visit. .1714(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 06, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA/Reminders Emergency Preparedness and Response (EPR) Requirements A violation was cited regarding not having an EPR plan on file. Routine practice of emergency evacuation plans fosters calm, competent use of the plans in an emergency. Plans for evacuation, shelter-in-place locations, lockdown locations, and of facility participation in community relocation should be kept on file. The operator stated that she downloaded the template for the EPR plan, but has not had a chance to complete and print it. More information about EPR requirements can be found in child care rule 10A NCAC 09 .1714. Emergency Drill Requirements A violation was cited today regarding not completing quarterly lockdown or shelter-in-place drills. Regular emergency and evacuation drills/exercises constitute an important safety practice in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the exercises. The operator stated that she will complete quarterly drills moving forward from today. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .1719(a)(15) and .1721(e)(7). Health and Safety Training Requirements Because of the nature of caregiving/teaching tasks, caregivers/teachers must attain multifaceted knowledge and skills. Child health and employee health are integral to any education/training curriculum and program management plan. Most skilled roles require training related to the functions and responsibilities the role requires. Staff members who are better trained are better able to prevent, recognize, and correct health and safety problems. I encouraged the operator to log into her DCDEE Moodle account to register for and complete the required health and safety trainings for free. All required health and safety training courses must be completed by June 14, 2025. More information about health and safety training requirements can be found in child care rule 10A NCAC 09 .1703(d)(2). Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Impact Early Childhood Education Summit PBS North Carolina’s fourth annual Impact Early Childhood Education Summit will be held Saturday, June 7, at Winston-Salem State University’s Albert H. Anderson Conference Center. This full-day conference aims to empower educators, childcare providers, parents and caregivers to lay a strong foundation for young learners. Educators can earn professional credit hours for attending. Register now through May 23, 2025. Secure your spot early for a powerful day of learning, connection, and inspiration. If you’re an educator from a Western NC county affected by Hurricane Helene, free ticket registration is available. PBS NC also offers discounted group ticket options to make it easier for more educators to attend. For more information and for registration, please visit https://www.pbsnc.org/education/impact-summit/. Date: Saturday, June 7, 2025 Time: 9:00 a.m. — 5:00 p.m. Location: Winston-Salem State University, Albert H. Anderson Jr. Conference Center 1545 Reynolds Park Road Winston-Salem, NC 27110 DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1714 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: TIFFANY REED Operation Type: Family CC Home Case Number: Visit Date: 5/23/2025 Number Present: 5 Completed Date: 5/23/2025 Age: From 1 To 8 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Temporary Time Period Visit was completed July 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star Family Child Care Home license issued August 24, 2024. The license was based on the program earning five (5) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet programmatic option: serves no more than two infants under the age of one year. The information on record with DCDEE was verified as correct, and the owner’s status was listed as current-active on the Secretary of State’s website. Inspections are as follows: Sanitation Classification of Superior was completed on January 27, 2025. Dwanika Bell, Operator, was present and accompanied me while I observed the indoor and outdoor areas. Upon my arrival, five (5) children were present. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In the designated caregiving space, children were observed building structures with wooden blocks, coloring with crayons and construction paper, pretending to cook and play with dolls in the dramatic play area, and reading books in the library area. The children were not observed participating in outdoor play. The operator stated that she will take the children outside later this afternoon. The outdoor learning environment was monitored for health and safety requirements, and was observed in compliance with applicable child care rules. Routine care and handwashing practices were observed. Lunch consisted of spaghetti with meat sauce, green beans, sliced strawberries, and milk. The operator’s file was reviewed. The operator did not create an EPR plan within four months of taking the Emergency Preparedness and Response training. The operator did not complete a health questionnaire annually. One child’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on April 22, 2025. Quarterly drills were not documented on the emergency drill log. The most recent outdoor inspection was completed on April 22, 2025. The operator stated that the program is not currently providing transportation to children. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violations were observed: Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator did not complete a health questionnaire annually. The most recent health questionnaire was completed on January 02, 2024. The operator completed an updated health questionnaire during today's visit. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The operator did not document quarterly drills for the past year on an emergency drill dog. .1719(a )(16) & .1721(e )(7) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The operator completed EPR training on 8/10/2024. The operator did not complete an EPR by 12/10/2024. An EPR Plan was not available for review during today's visit. .1714(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 06, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA/Reminders Emergency Preparedness and Response (EPR) Requirements A violation was cited regarding not having an EPR plan on file. Routine practice of emergency evacuation plans fosters calm, competent use of the plans in an emergency. Plans for evacuation, shelter-in-place locations, lockdown locations, and of facility participation in community relocation should be kept on file. The operator stated that she downloaded the template for the EPR plan, but has not had a chance to complete and print it. More information about EPR requirements can be found in child care rule 10A NCAC 09 .1714. Emergency Drill Requirements A violation was cited today regarding not completing quarterly lockdown or shelter-in-place drills. Regular emergency and evacuation drills/exercises constitute an important safety practice in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the exercises. The operator stated that she will complete quarterly drills moving forward from today. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .1719(a)(15) and .1721(e)(7). Health and Safety Training Requirements Because of the nature of caregiving/teaching tasks, caregivers/teachers must attain multifaceted knowledge and skills. Child health and employee health are integral to any education/training curriculum and program management plan. Most skilled roles require training related to the functions and responsibilities the role requires. Staff members who are better trained are better able to prevent, recognize, and correct health and safety problems. I encouraged the operator to log into her DCDEE Moodle account to register for and complete the required health and safety trainings for free. All required health and safety training courses must be completed by June 14, 2025. More information about health and safety training requirements can be found in child care rule 10A NCAC 09 .1703(d)(2). Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Impact Early Childhood Education Summit PBS North Carolina’s fourth annual Impact Early Childhood Education Summit will be held Saturday, June 7, at Winston-Salem State University’s Albert H. Anderson Conference Center. This full-day conference aims to empower educators, childcare providers, parents and caregivers to lay a strong foundation for young learners. Educators can earn professional credit hours for attending. Register now through May 23, 2025. Secure your spot early for a powerful day of learning, connection, and inspiration. If you’re an educator from a Western NC county affected by Hurricane Helene, free ticket registration is available. PBS NC also offers discounted group ticket options to make it easier for more educators to attend. For more information and for registration, please visit https://www.pbsnc.org/education/impact-summit/. Date: Saturday, June 7, 2025 Time: 9:00 a.m. — 5:00 p.m. Location: Winston-Salem State University, Albert H. Anderson Jr. Conference Center 1545 Reynolds Park Road Winston-Salem, NC 27110 DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1719 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: TIFFANY REED Operation Type: Family CC Home Case Number: Visit Date: 5/23/2025 Number Present: 5 Completed Date: 5/23/2025 Age: From 1 To 8 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Temporary Time Period Visit was completed July 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star Family Child Care Home license issued August 24, 2024. The license was based on the program earning five (5) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet programmatic option: serves no more than two infants under the age of one year. The information on record with DCDEE was verified as correct, and the owner’s status was listed as current-active on the Secretary of State’s website. Inspections are as follows: Sanitation Classification of Superior was completed on January 27, 2025. Dwanika Bell, Operator, was present and accompanied me while I observed the indoor and outdoor areas. Upon my arrival, five (5) children were present. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In the designated caregiving space, children were observed building structures with wooden blocks, coloring with crayons and construction paper, pretending to cook and play with dolls in the dramatic play area, and reading books in the library area. The children were not observed participating in outdoor play. The operator stated that she will take the children outside later this afternoon. The outdoor learning environment was monitored for health and safety requirements, and was observed in compliance with applicable child care rules. Routine care and handwashing practices were observed. Lunch consisted of spaghetti with meat sauce, green beans, sliced strawberries, and milk. The operator’s file was reviewed. The operator did not create an EPR plan within four months of taking the Emergency Preparedness and Response training. The operator did not complete a health questionnaire annually. One child’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on April 22, 2025. Quarterly drills were not documented on the emergency drill log. The most recent outdoor inspection was completed on April 22, 2025. The operator stated that the program is not currently providing transportation to children. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violations were observed: Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator did not complete a health questionnaire annually. The most recent health questionnaire was completed on January 02, 2024. The operator completed an updated health questionnaire during today's visit. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The operator did not document quarterly drills for the past year on an emergency drill dog. .1719(a )(16) & .1721(e )(7) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The operator completed EPR training on 8/10/2024. The operator did not complete an EPR by 12/10/2024. An EPR Plan was not available for review during today's visit. .1714(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 06, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA/Reminders Emergency Preparedness and Response (EPR) Requirements A violation was cited regarding not having an EPR plan on file. Routine practice of emergency evacuation plans fosters calm, competent use of the plans in an emergency. Plans for evacuation, shelter-in-place locations, lockdown locations, and of facility participation in community relocation should be kept on file. The operator stated that she downloaded the template for the EPR plan, but has not had a chance to complete and print it. More information about EPR requirements can be found in child care rule 10A NCAC 09 .1714. Emergency Drill Requirements A violation was cited today regarding not completing quarterly lockdown or shelter-in-place drills. Regular emergency and evacuation drills/exercises constitute an important safety practice in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the exercises. The operator stated that she will complete quarterly drills moving forward from today. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .1719(a)(15) and .1721(e)(7). Health and Safety Training Requirements Because of the nature of caregiving/teaching tasks, caregivers/teachers must attain multifaceted knowledge and skills. Child health and employee health are integral to any education/training curriculum and program management plan. Most skilled roles require training related to the functions and responsibilities the role requires. Staff members who are better trained are better able to prevent, recognize, and correct health and safety problems. I encouraged the operator to log into her DCDEE Moodle account to register for and complete the required health and safety trainings for free. All required health and safety training courses must be completed by June 14, 2025. More information about health and safety training requirements can be found in child care rule 10A NCAC 09 .1703(d)(2). Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Impact Early Childhood Education Summit PBS North Carolina’s fourth annual Impact Early Childhood Education Summit will be held Saturday, June 7, at Winston-Salem State University’s Albert H. Anderson Conference Center. This full-day conference aims to empower educators, childcare providers, parents and caregivers to lay a strong foundation for young learners. Educators can earn professional credit hours for attending. Register now through May 23, 2025. Secure your spot early for a powerful day of learning, connection, and inspiration. If you’re an educator from a Western NC county affected by Hurricane Helene, free ticket registration is available. PBS NC also offers discounted group ticket options to make it easier for more educators to attend. For more information and for registration, please visit https://www.pbsnc.org/education/impact-summit/. Date: Saturday, June 7, 2025 Time: 9:00 a.m. — 5:00 p.m. Location: Winston-Salem State University, Albert H. Anderson Jr. Conference Center 1545 Reynolds Park Road Winston-Salem, NC 27110 DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: TIFFANY REED Operation Type: Family CC Home Case Number: Visit Date: 5/23/2025 Number Present: 5 Completed Date: 5/23/2025 Age: From 1 To 8 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Temporary Time Period Visit was completed July 16, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star Family Child Care Home license issued August 24, 2024. The license was based on the program earning five (5) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet programmatic option: serves no more than two infants under the age of one year. The information on record with DCDEE was verified as correct, and the owner’s status was listed as current-active on the Secretary of State’s website. Inspections are as follows: Sanitation Classification of Superior was completed on January 27, 2025. Dwanika Bell, Operator, was present and accompanied me while I observed the indoor and outdoor areas. Upon my arrival, five (5) children were present. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. In the designated caregiving space, children were observed building structures with wooden blocks, coloring with crayons and construction paper, pretending to cook and play with dolls in the dramatic play area, and reading books in the library area. The children were not observed participating in outdoor play. The operator stated that she will take the children outside later this afternoon. The outdoor learning environment was monitored for health and safety requirements, and was observed in compliance with applicable child care rules. Routine care and handwashing practices were observed. Lunch consisted of spaghetti with meat sauce, green beans, sliced strawberries, and milk. The operator’s file was reviewed. The operator did not create an EPR plan within four months of taking the Emergency Preparedness and Response training. The operator did not complete a health questionnaire annually. One child’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files were reviewed. The most recent fire drill was completed on April 22, 2025. Quarterly drills were not documented on the emergency drill log. The most recent outdoor inspection was completed on April 22, 2025. The operator stated that the program is not currently providing transportation to children. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violations were observed: Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator did not complete a health questionnaire annually. The most recent health questionnaire was completed on January 02, 2024. The operator completed an updated health questionnaire during today's visit. .1703(a)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The operator did not document quarterly drills for the past year on an emergency drill dog. .1719(a )(16) & .1721(e )(7) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The operator completed EPR training on 8/10/2024. The operator did not complete an EPR by 12/10/2024. An EPR Plan was not available for review during today's visit. .1714(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 06, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA/Reminders Emergency Preparedness and Response (EPR) Requirements A violation was cited regarding not having an EPR plan on file. Routine practice of emergency evacuation plans fosters calm, competent use of the plans in an emergency. Plans for evacuation, shelter-in-place locations, lockdown locations, and of facility participation in community relocation should be kept on file. The operator stated that she downloaded the template for the EPR plan, but has not had a chance to complete and print it. More information about EPR requirements can be found in child care rule 10A NCAC 09 .1714. Emergency Drill Requirements A violation was cited today regarding not completing quarterly lockdown or shelter-in-place drills. Regular emergency and evacuation drills/exercises constitute an important safety practice in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the exercises. The operator stated that she will complete quarterly drills moving forward from today. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .1719(a)(15) and .1721(e)(7). Health and Safety Training Requirements Because of the nature of caregiving/teaching tasks, caregivers/teachers must attain multifaceted knowledge and skills. Child health and employee health are integral to any education/training curriculum and program management plan. Most skilled roles require training related to the functions and responsibilities the role requires. Staff members who are better trained are better able to prevent, recognize, and correct health and safety problems. I encouraged the operator to log into her DCDEE Moodle account to register for and complete the required health and safety trainings for free. All required health and safety training courses must be completed by June 14, 2025. More information about health and safety training requirements can be found in child care rule 10A NCAC 09 .1703(d)(2). Teaching the Whole Child: Supporting the Social-Emotional Wellness of Preschool and School-Aged Children This free course explores the connection between students’ social-emotional development, learning, and wellness with their success in Pre-K and elementary school classrooms. The utility of attending to social-emotional wellness and ranges of typical development is discussed, as well as the impact of trauma on students and how school staff can support children in concrete ways to promote their social-emotional learning (SEL). This course is approved by the Division of Child Development and Early Education for 3 contact hours. For more information about the course, please visit https://bhs.unc.edu/teaching-whole-child-supporting-social-emotional-wellness-preschool-and-elementary-school-aged. Impact Early Childhood Education Summit PBS North Carolina’s fourth annual Impact Early Childhood Education Summit will be held Saturday, June 7, at Winston-Salem State University’s Albert H. Anderson Conference Center. This full-day conference aims to empower educators, childcare providers, parents and caregivers to lay a strong foundation for young learners. Educators can earn professional credit hours for attending. Register now through May 23, 2025. Secure your spot early for a powerful day of learning, connection, and inspiration. If you’re an educator from a Western NC county affected by Hurricane Helene, free ticket registration is available. PBS NC also offers discounted group ticket options to make it easier for more educators to attend. For more information and for registration, please visit https://www.pbsnc.org/education/impact-summit/. Date: Saturday, June 7, 2025 Time: 9:00 a.m. — 5:00 p.m. Location: Winston-Salem State University, Albert H. Anderson Jr. Conference Center 1545 Reynolds Park Road Winston-Salem, NC 27110 DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0201 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 7/16/2024 Number Present: 1 Completed Date: 7/16/2024 Age: From 2 To 2 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a third temporary time period visit. The previous temporary time period visit was completed May 28, 2024, and prior to today’s visit, the eighteen-month compliance history score was 94%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Teacher, was present. D. Bell assisted me during the visit. A child, two years old, participated in free play activities. The child painted with bright colors, practiced writing the letter “A”, played with puppets and manipulated puzzles, and cooked and cleaned in the house keeping area. D. Bell engaged the child in conversation, asked open-ended questions, and assisted her with free play activities. After free play, the child participated in personal care routines and transitioned to the table for lunch. Lunch served was barbeque chicken, collard greens, macaroni and cheese, pineapple tidbits, Hawaiian roll, and milk. Three children enrolled in the facility since the last visit. The children’s files and D. Bell’s personnel file were monitored during today’s visit. In addition, required program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violation was observed today: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment for a two-year-old child that enrolled in the program on June 10, 2024, was not on file within 30 days of enrollment. GS 110-91(1); 10A NCAC 09.1721(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Medical: A copy of each child’s health assessment shall be on file within 30 days of enrollment. During today’s visit, while monitoring children’s records, I observed that a child, two years old, enrolled in the facility on June 10, 2024, and two children, ages seven months and one year old, enrolled in the facility on June 14, 2024. D. Bell stated the parent of the two children, seven months and one year old, was informed that the children can not return to child care until a valid health assessment is on file for each child. The children were not present today; however, the two-year-old child arrived for care at 9:38 a.m. and was allowed to remain in care while the parent went to work. A health assessment was not on file for this child. D. Bell stated the parent is going to pick up a copy of a current health assessment at the child’s Pediatricians’ office during her scheduled lunch break and bring it to the facility when she picks the child up this afternoon. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed D. Bell when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (February). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. In accordance with Child Care Rule 10A NCAC 09 .0201, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. Visit the DCDEE website (www.ncchildcare.dhhsnc.gov) for updated requirements, forms, and other pertinent information. Rated License Assessment: An application for a star rated license was received May 28, 2024. D. Bell did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: Facility meets minimum licensing requirements. D. Bell is in the process of completing a three-month self-study/assessment using the FCCERS-R. Kathleen Hoffler, Region 5 Family Child Care Consultant, is assisting D. Bell with the self-study/assessment. D. Bell is scheduled to complete the documentation for the three-month self-study/assessment using the FCCERS-R on Friday, July 26, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R and submit it to me at Rhonda.blackmon@dhhs.nc.gov by Monday, July 29, 2024 so I can verify compliance and assign points for program standards. Education Standards: D. Bell stated her official college transcript from Fayetteville Technical Community College was requested and submitted electronically to the Workforce Education Unit today. The education record has not been updated in ECW. Once the education record is updated, I will review and assign points for education standards. Quality Point: One (1) point D. Bell serves no more than two infants under the age of one. The facility has earned one (1) quality point. Once points have been assigned for program and education standards, point eligibility will be determined and a voluntary two-five star rated license will be issued at the end of the temporary time period. As a reminder, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. D. Bell stated she understood. The completed packet will be submitted for review and processing and the new license will be mailed directly to you and must be posted upon receipt. Consultant Information: The facility file will be transferred to the child care consultant in the assigned territory once the new license has been issued. At this time, the consultant for this facility will be: Tiffany Reed Post Office Box 9939 Fayetteville, NC 28311 910-605-2367 Tiffany.reed@dhhs.nc.gov Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell stated that she’s enrolled in the upcoming training that is scheduled for August 10, 2024 at the Partnership for Children of Cumberland County. D. Bell will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you must review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with D. Bell. Documentation of the review shall be maintained on file. In Addition, D. Bell shall complete the CCDF health and safety trainings within twelve months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy was left with you. Contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09.1721 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 7/16/2024 Number Present: 1 Completed Date: 7/16/2024 Age: From 2 To 2 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a third temporary time period visit. The previous temporary time period visit was completed May 28, 2024, and prior to today’s visit, the eighteen-month compliance history score was 94%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Teacher, was present. D. Bell assisted me during the visit. A child, two years old, participated in free play activities. The child painted with bright colors, practiced writing the letter “A”, played with puppets and manipulated puzzles, and cooked and cleaned in the house keeping area. D. Bell engaged the child in conversation, asked open-ended questions, and assisted her with free play activities. After free play, the child participated in personal care routines and transitioned to the table for lunch. Lunch served was barbeque chicken, collard greens, macaroni and cheese, pineapple tidbits, Hawaiian roll, and milk. Three children enrolled in the facility since the last visit. The children’s files and D. Bell’s personnel file were monitored during today’s visit. In addition, required program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violation was observed today: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment for a two-year-old child that enrolled in the program on June 10, 2024, was not on file within 30 days of enrollment. GS 110-91(1); 10A NCAC 09.1721(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Medical: A copy of each child’s health assessment shall be on file within 30 days of enrollment. During today’s visit, while monitoring children’s records, I observed that a child, two years old, enrolled in the facility on June 10, 2024, and two children, ages seven months and one year old, enrolled in the facility on June 14, 2024. D. Bell stated the parent of the two children, seven months and one year old, was informed that the children can not return to child care until a valid health assessment is on file for each child. The children were not present today; however, the two-year-old child arrived for care at 9:38 a.m. and was allowed to remain in care while the parent went to work. A health assessment was not on file for this child. D. Bell stated the parent is going to pick up a copy of a current health assessment at the child’s Pediatricians’ office during her scheduled lunch break and bring it to the facility when she picks the child up this afternoon. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed D. Bell when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (February). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. In accordance with Child Care Rule 10A NCAC 09 .0201, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. Visit the DCDEE website (www.ncchildcare.dhhsnc.gov) for updated requirements, forms, and other pertinent information. Rated License Assessment: An application for a star rated license was received May 28, 2024. D. Bell did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: Facility meets minimum licensing requirements. D. Bell is in the process of completing a three-month self-study/assessment using the FCCERS-R. Kathleen Hoffler, Region 5 Family Child Care Consultant, is assisting D. Bell with the self-study/assessment. D. Bell is scheduled to complete the documentation for the three-month self-study/assessment using the FCCERS-R on Friday, July 26, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R and submit it to me at Rhonda.blackmon@dhhs.nc.gov by Monday, July 29, 2024 so I can verify compliance and assign points for program standards. Education Standards: D. Bell stated her official college transcript from Fayetteville Technical Community College was requested and submitted electronically to the Workforce Education Unit today. The education record has not been updated in ECW. Once the education record is updated, I will review and assign points for education standards. Quality Point: One (1) point D. Bell serves no more than two infants under the age of one. The facility has earned one (1) quality point. Once points have been assigned for program and education standards, point eligibility will be determined and a voluntary two-five star rated license will be issued at the end of the temporary time period. As a reminder, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. D. Bell stated she understood. The completed packet will be submitted for review and processing and the new license will be mailed directly to you and must be posted upon receipt. Consultant Information: The facility file will be transferred to the child care consultant in the assigned territory once the new license has been issued. At this time, the consultant for this facility will be: Tiffany Reed Post Office Box 9939 Fayetteville, NC 28311 910-605-2367 Tiffany.reed@dhhs.nc.gov Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell stated that she’s enrolled in the upcoming training that is scheduled for August 10, 2024 at the Partnership for Children of Cumberland County. D. Bell will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you must review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with D. Bell. Documentation of the review shall be maintained on file. In Addition, D. Bell shall complete the CCDF health and safety trainings within twelve months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy was left with you. Contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 7/16/2024 Number Present: 1 Completed Date: 7/16/2024 Age: From 2 To 2 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a third temporary time period visit. The previous temporary time period visit was completed May 28, 2024, and prior to today’s visit, the eighteen-month compliance history score was 94%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Teacher, was present. D. Bell assisted me during the visit. A child, two years old, participated in free play activities. The child painted with bright colors, practiced writing the letter “A”, played with puppets and manipulated puzzles, and cooked and cleaned in the house keeping area. D. Bell engaged the child in conversation, asked open-ended questions, and assisted her with free play activities. After free play, the child participated in personal care routines and transitioned to the table for lunch. Lunch served was barbeque chicken, collard greens, macaroni and cheese, pineapple tidbits, Hawaiian roll, and milk. Three children enrolled in the facility since the last visit. The children’s files and D. Bell’s personnel file were monitored during today’s visit. In addition, required program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violation was observed today: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment for a two-year-old child that enrolled in the program on June 10, 2024, was not on file within 30 days of enrollment. GS 110-91(1); 10A NCAC 09.1721(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Medical: A copy of each child’s health assessment shall be on file within 30 days of enrollment. During today’s visit, while monitoring children’s records, I observed that a child, two years old, enrolled in the facility on June 10, 2024, and two children, ages seven months and one year old, enrolled in the facility on June 14, 2024. D. Bell stated the parent of the two children, seven months and one year old, was informed that the children can not return to child care until a valid health assessment is on file for each child. The children were not present today; however, the two-year-old child arrived for care at 9:38 a.m. and was allowed to remain in care while the parent went to work. A health assessment was not on file for this child. D. Bell stated the parent is going to pick up a copy of a current health assessment at the child’s Pediatricians’ office during her scheduled lunch break and bring it to the facility when she picks the child up this afternoon. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed D. Bell when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (February). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. In accordance with Child Care Rule 10A NCAC 09 .0201, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. Visit the DCDEE website (www.ncchildcare.dhhsnc.gov) for updated requirements, forms, and other pertinent information. Rated License Assessment: An application for a star rated license was received May 28, 2024. D. Bell did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: Facility meets minimum licensing requirements. D. Bell is in the process of completing a three-month self-study/assessment using the FCCERS-R. Kathleen Hoffler, Region 5 Family Child Care Consultant, is assisting D. Bell with the self-study/assessment. D. Bell is scheduled to complete the documentation for the three-month self-study/assessment using the FCCERS-R on Friday, July 26, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R and submit it to me at Rhonda.blackmon@dhhs.nc.gov by Monday, July 29, 2024 so I can verify compliance and assign points for program standards. Education Standards: D. Bell stated her official college transcript from Fayetteville Technical Community College was requested and submitted electronically to the Workforce Education Unit today. The education record has not been updated in ECW. Once the education record is updated, I will review and assign points for education standards. Quality Point: One (1) point D. Bell serves no more than two infants under the age of one. The facility has earned one (1) quality point. Once points have been assigned for program and education standards, point eligibility will be determined and a voluntary two-five star rated license will be issued at the end of the temporary time period. As a reminder, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. D. Bell stated she understood. The completed packet will be submitted for review and processing and the new license will be mailed directly to you and must be posted upon receipt. Consultant Information: The facility file will be transferred to the child care consultant in the assigned territory once the new license has been issued. At this time, the consultant for this facility will be: Tiffany Reed Post Office Box 9939 Fayetteville, NC 28311 910-605-2367 Tiffany.reed@dhhs.nc.gov Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell stated that she’s enrolled in the upcoming training that is scheduled for August 10, 2024 at the Partnership for Children of Cumberland County. D. Bell will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you must review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with D. Bell. Documentation of the review shall be maintained on file. In Addition, D. Bell shall complete the CCDF health and safety trainings within twelve months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy was left with you. Contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 7/16/2024 Number Present: 1 Completed Date: 7/16/2024 Age: From 2 To 2 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a third temporary time period visit. The previous temporary time period visit was completed May 28, 2024, and prior to today’s visit, the eighteen-month compliance history score was 94%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Teacher, was present. D. Bell assisted me during the visit. A child, two years old, participated in free play activities. The child painted with bright colors, practiced writing the letter “A”, played with puppets and manipulated puzzles, and cooked and cleaned in the house keeping area. D. Bell engaged the child in conversation, asked open-ended questions, and assisted her with free play activities. After free play, the child participated in personal care routines and transitioned to the table for lunch. Lunch served was barbeque chicken, collard greens, macaroni and cheese, pineapple tidbits, Hawaiian roll, and milk. Three children enrolled in the facility since the last visit. The children’s files and D. Bell’s personnel file were monitored during today’s visit. In addition, required program records were also monitored. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violation was observed today: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment for a two-year-old child that enrolled in the program on June 10, 2024, was not on file within 30 days of enrollment. GS 110-91(1); 10A NCAC 09.1721(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 30, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Medical: A copy of each child’s health assessment shall be on file within 30 days of enrollment. During today’s visit, while monitoring children’s records, I observed that a child, two years old, enrolled in the facility on June 10, 2024, and two children, ages seven months and one year old, enrolled in the facility on June 14, 2024. D. Bell stated the parent of the two children, seven months and one year old, was informed that the children can not return to child care until a valid health assessment is on file for each child. The children were not present today; however, the two-year-old child arrived for care at 9:38 a.m. and was allowed to remain in care while the parent went to work. A health assessment was not on file for this child. D. Bell stated the parent is going to pick up a copy of a current health assessment at the child’s Pediatricians’ office during her scheduled lunch break and bring it to the facility when she picks the child up this afternoon. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed D. Bell when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (February). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. In accordance with Child Care Rule 10A NCAC 09 .0201, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. Visit the DCDEE website (www.ncchildcare.dhhsnc.gov) for updated requirements, forms, and other pertinent information. Rated License Assessment: An application for a star rated license was received May 28, 2024. D. Bell did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: Facility meets minimum licensing requirements. D. Bell is in the process of completing a three-month self-study/assessment using the FCCERS-R. Kathleen Hoffler, Region 5 Family Child Care Consultant, is assisting D. Bell with the self-study/assessment. D. Bell is scheduled to complete the documentation for the three-month self-study/assessment using the FCCERS-R on Friday, July 26, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R and submit it to me at Rhonda.blackmon@dhhs.nc.gov by Monday, July 29, 2024 so I can verify compliance and assign points for program standards. Education Standards: D. Bell stated her official college transcript from Fayetteville Technical Community College was requested and submitted electronically to the Workforce Education Unit today. The education record has not been updated in ECW. Once the education record is updated, I will review and assign points for education standards. Quality Point: One (1) point D. Bell serves no more than two infants under the age of one. The facility has earned one (1) quality point. Once points have been assigned for program and education standards, point eligibility will be determined and a voluntary two-five star rated license will be issued at the end of the temporary time period. As a reminder, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. D. Bell stated she understood. The completed packet will be submitted for review and processing and the new license will be mailed directly to you and must be posted upon receipt. Consultant Information: The facility file will be transferred to the child care consultant in the assigned territory once the new license has been issued. At this time, the consultant for this facility will be: Tiffany Reed Post Office Box 9939 Fayetteville, NC 28311 910-605-2367 Tiffany.reed@dhhs.nc.gov Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell stated that she’s enrolled in the upcoming training that is scheduled for August 10, 2024 at the Partnership for Children of Cumberland County. D. Bell will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you must review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with D. Bell. Documentation of the review shall be maintained on file. In Addition, D. Bell shall complete the CCDF health and safety trainings within twelve months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy was left with you. Contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1718 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 5/28/2024 Number Present: 3 Completed Date: 5/28/2024 Age: From 1 To 4 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed March 27, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Operator/Teacher, was present and assisted me during the visit. D. Bell accompanied me during the walk-through of the indoor area. I completed an unaccompanied walk-through of the outdoor environment. Preschool-age children participated in free play activities in the following activity areas: library / language arts, art/creative play, blocks, and manipulatives. Children manipulated puzzles, played with vehicles and dinosaurs on the carpeted floor and built with Legos, and practiced drawing and coloring pictures of their family and friends. Prior to lunch, children cleaned up and participated in personal care routines. A diapering/toileting routine was observed. Afterwards, D. Bell led the children in a counting activity. Children practiced counting by rote and pointing to numbers that were named. Additionally, they recognized and named shapes and colors that were present in the child care space. Lunch served was barbeque chicken, baked beans, macaroni and cheese, sliced peaches, wheat bread, and milk. Children and program records were monitored today. Additionally, D. Bell’s personnel file was monitored. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violations were observed during the visit: Violation Number Comment Rule 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. During today's visit, there was no activity plan available for review that reflects children have at least four different activities daily, one of which is outdoors. 10A NCAC 09 .1718(a)(8)(C)(i-v) 1983 Children's special diets or food allergies were not posted in the food preparation area and/or in the child's eating area. A special diet for a child enrolled in the facility on May 8, 2024, was not posted in the food preparation area and in the child's eating area. When prompted, the teacher updated the Allergy/Special Diet Lists posted in the child care room and in the kitchen to reflect the special diet on file for one child. .1706( e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 11, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Activity Plan: Complete weekly activity plans (dated) that include developmentally appropriate activities for enrolled children. D. Bell and I discussed that activity plans for all children must meet the following minimum licensing requirements: *Include activities daily to stimulate the following 5 developmental domains, as listed in your NC Foundations for Early Learning and Development book: (social &emotional development, health & physical development, approaches to play and learning, language development / communication, and cognitive development). *Include a daily gross motor activity which may occur indoors or outdoors. *Reflect at least 4 activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining 3 activities should occur in the following areas (art/creative play, children’s books, blocks and block building, manipulatives, and family living/dramatic play). *Include both free choice and adult-directed activities, that allow children to choose to participate with the whole group, in a small group or independently. *In addition, activity plans must include each of these 3 enrichment activities on at least a weekly basis: sand or water play; science and nature; and music and rhythm. A sample lesson plan form containing all required components was provided during the pre-licensing consultation visit. *Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. During today’s visit, no activity plan was available for review. D. Bell stated, “I’m in the process of looking for a new curriculum to implement in the FCCH. Additionally, Kathleen Hoffler, Family Child Care Home Consultant, is working with me and providing technical assistance and consultation on planning and implementing age and developmentally appropriate activities based on the ages of the currently enrolled children.” Nutrition: Children's special diets and food allergies shall be posted in the food preparation area and in the child's eating area. During today’s visit, a special diet (no pork) for the child enrolled in the facility on May 8, 2024, was not posted in the food prep area and in the child’s eating area. I discussed this with D. Bell, and the posted allergy/special diet sheet in the child care room and in the kitchen was updated to reflect the special diet. Rated License Assessment: As discussed on March 27, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. D. Bell did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on March 27, 2024. D. Bell is on track to complete the three-month self-study / assessment on or before August 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: D. Bell stated she completed EDU 261 and EDU 262 on May 15, 2024. D. Bell has not requested and submitted her official transcript to the Workforce Education Unit for evaluation. D. Bell shall request a copy of her official college transcript from Fayetteville Technical Community College and submit it by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: D. Bell and I reviewed the quality point options. The facility meets Education Option: Completed 20 on-going training hours in addition to the required training hours. As of today, D. Bell has completed one hundred (100) clock hours of on-going training hours. At the end of the temporary time period, points will be assigned, and a new license issued. Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with D. Bell. Documentation of the review shall be maintained on file. In Addition, D. Bell shall complete the CCDF health and safety trainings within twelve months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 5/28/2024 Number Present: 3 Completed Date: 5/28/2024 Age: From 1 To 4 Total Minutes: 165 Time In: 09:15 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed March 27, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Operator/Teacher, was present and assisted me during the visit. D. Bell accompanied me during the walk-through of the indoor area. I completed an unaccompanied walk-through of the outdoor environment. Preschool-age children participated in free play activities in the following activity areas: library / language arts, art/creative play, blocks, and manipulatives. Children manipulated puzzles, played with vehicles and dinosaurs on the carpeted floor and built with Legos, and practiced drawing and coloring pictures of their family and friends. Prior to lunch, children cleaned up and participated in personal care routines. A diapering/toileting routine was observed. Afterwards, D. Bell led the children in a counting activity. Children practiced counting by rote and pointing to numbers that were named. Additionally, they recognized and named shapes and colors that were present in the child care space. Lunch served was barbeque chicken, baked beans, macaroni and cheese, sliced peaches, wheat bread, and milk. Children and program records were monitored today. Additionally, D. Bell’s personnel file was monitored. At the completion of the visit, the Visit Summary was reviewed with D. Bell. The following violations were observed during the visit: Violation Number Comment Rule 1964 Activity plan did not reflect that children have at least four different activities daily, at least one of which is outdoors. During today's visit, there was no activity plan available for review that reflects children have at least four different activities daily, one of which is outdoors. 10A NCAC 09 .1718(a)(8)(C)(i-v) 1983 Children's special diets or food allergies were not posted in the food preparation area and/or in the child's eating area. A special diet for a child enrolled in the facility on May 8, 2024, was not posted in the food preparation area and in the child's eating area. When prompted, the teacher updated the Allergy/Special Diet Lists posted in the child care room and in the kitchen to reflect the special diet on file for one child. .1706( e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 11, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Activity Plan: Complete weekly activity plans (dated) that include developmentally appropriate activities for enrolled children. D. Bell and I discussed that activity plans for all children must meet the following minimum licensing requirements: *Include activities daily to stimulate the following 5 developmental domains, as listed in your NC Foundations for Early Learning and Development book: (social &emotional development, health & physical development, approaches to play and learning, language development / communication, and cognitive development). *Include a daily gross motor activity which may occur indoors or outdoors. *Reflect at least 4 activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining 3 activities should occur in the following areas (art/creative play, children’s books, blocks and block building, manipulatives, and family living/dramatic play). *Include both free choice and adult-directed activities, that allow children to choose to participate with the whole group, in a small group or independently. *In addition, activity plans must include each of these 3 enrichment activities on at least a weekly basis: sand or water play; science and nature; and music and rhythm. A sample lesson plan form containing all required components was provided during the pre-licensing consultation visit. *Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. During today’s visit, no activity plan was available for review. D. Bell stated, “I’m in the process of looking for a new curriculum to implement in the FCCH. Additionally, Kathleen Hoffler, Family Child Care Home Consultant, is working with me and providing technical assistance and consultation on planning and implementing age and developmentally appropriate activities based on the ages of the currently enrolled children.” Nutrition: Children's special diets and food allergies shall be posted in the food preparation area and in the child's eating area. During today’s visit, a special diet (no pork) for the child enrolled in the facility on May 8, 2024, was not posted in the food prep area and in the child’s eating area. I discussed this with D. Bell, and the posted allergy/special diet sheet in the child care room and in the kitchen was updated to reflect the special diet. Rated License Assessment: As discussed on March 27, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. D. Bell did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on March 27, 2024. D. Bell is on track to complete the three-month self-study / assessment on or before August 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: D. Bell stated she completed EDU 261 and EDU 262 on May 15, 2024. D. Bell has not requested and submitted her official transcript to the Workforce Education Unit for evaluation. D. Bell shall request a copy of her official college transcript from Fayetteville Technical Community College and submit it by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: D. Bell and I reviewed the quality point options. The facility meets Education Option: Completed 20 on-going training hours in addition to the required training hours. As of today, D. Bell has completed one hundred (100) clock hours of on-going training hours. At the end of the temporary time period, points will be assigned, and a new license issued. Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with D. Bell. Documentation of the review shall be maintained on file. In Addition, D. Bell shall complete the CCDF health and safety trainings within twelve months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 3/27/2024 Number Present: 2 Completed Date: 3/27/2024 Age: From 1 To 3 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Operator/Teacher, was present and assisted me during the visit. D. Bell accompanied me during the walk-through of the indoor area. Children built a house with wooden blocks, sorted shapes, practiced lacing with lacing cards, and pretended to cook on the stove in the dramatic play area. After free play, the children danced and clapped to the song, “If you’re happy and you know it.” D. Bell led the children in music and movement activities prior to lunch being served. Children participated in personal care and hand washing routines. A diaper routine was observed. Lunch served was beef ravioli, Hawaiian rolls, green beans, sliced peaches, and milk. D. Bell’s personnel file, children’s files, and required program records were also monitored. Due to active precipitation, the outdoor learning environment was not monitored today. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy left with D. Bell. The following violations were observed: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment was not on file for one child (DOE 2-23-24), identified on the Family Child Care Home Enrollment worksheet. An immunization record was not on file for one child (DOE 2-23-24), identified on the Family Child Care Home Enrollment worksheet. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1712 Operator did not develop and adopt a written plan of care for completing routine tasks to ensure routine tasks did not interfere with the care of children during hours of operation. A written plan of care was not on file for the children identified on the Family Child Care Home Enrollment worksheet. .1712(a) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant feeding plan was not on file for one child (DOB 2-1-23) identified on the Family Child Care Home Enrollment worksheet. .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on April 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 Technical Assistance Specific to Today’s Visit: Children’s Records: Children are required to have a medical exam by a doctor and a copy of their immunization record no later than 30 days from their first day of attendance. A medical exam can be accepted if completed within the last 12 months prior to enrollment. Review all completed applications to ensure parents sign and specify accurate information such as a health care provider and their child’s correct date of birth. Ensure parents update contact information as it changes, at least annually. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. For the files that contained the checklist, the form was incomplete and not updated to reflect dates of submission for required documentation and files were missing required paperwork. Rated License Assessment: The FCCH must transition to a 3-5 Star License to continue to be eligible to receive subsidized care after six (6) months. During today’s visit, I informed you that the enhanced standards are based on two components: education and program standards. The requirements to complete for each point level in both education and the program standards were reviewed. As a reminder, official transcripts must be submitted for ALL completed college-level coursework, certificates, diplomas and/or degrees. Please do not upload in your WORKS account copies of in-service training documentation as these are not considered college coursework. Photocopies of transcripts, student or internet copies, and grade reports are NOT accepted. Official transcripts must be submitted electronically or mailed to the Division of Child Development and Early Education, Attn: Workforce Education Unit, 2201 Mail Service Center, Raleigh NC 27699-2201. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can download NC Additional Notes for the FCCERS-R and find additional information that will assist you with quality environments. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. The Application for Assessment for a Two Component Star Rated License was reviewed and emailed to D. Bell. We discussed completing a three (3) month self-study/assessment using the FCCERS-R. For additional guidance, refer to the following documents emailed to you: 1. What is a Self-Study Process? 2. The Self-Study Process for NC’s Family Child Care Homes Planning Form 3. The Self-Study Process for NC’s Family Child Care Homes Key Points If interested in applying for a voluntary 2-5 Star Rated License, email the rated license application packet to the email address listed above by May 1, 2024. A packet of forms, brochures, and technical assistance handouts were reviewed and provided to D. Bell. The forms identified staff education requirements, program requirements, and options to achieve a Quality Point. Refer to child care requirement 09.2829 to determine which option the facility is meeting for the one quality point. Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell has (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. Fire drills will be completed monthly and lock down or shelter in place drills shall be completed within three months. D. Bell shall complete the CCDF Health and Safety training requirements. The health and safety trainings must be completed within twelve (12) months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform (https://www.dcdee.moodle.nc.gov/). AWARD$ Plus Program: The Infant Toddler Educator AWARD$ program has recently gone through some exciting programmatic updates. The original AWARD$ program was only available to teachers working full-time in Birth to Three classrooms that had an AA in ECE or higher degree and were employed by 4- and 5-star programs. The education requirement has been reduced as an incentive to support teachers seeking to increase their education in any star rated licensed program. Visit www.childcareservices.org/award for additional information. The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. The Cumberland County Schools' Kindergarten Showcase 2024, for our rising kindergarteners, begins April 17, 2024! Parents are encouraged to register online and participate in the Kindergarten Showcase Orientation Night at their school this Spring. Children must be five years old on or before August 31, 2024, in order to start kindergarten. Detailed information can be found here: https://www.ccs.k12.nc.us/kindergarten. If families have any questions or concerns, they may speak with their child's Pre-K teacher, contact their child's upcoming elementary school, or reach the CCS Pre-K Coordinator, Sean Brost, at seanbrost@ccs.k12.nc.us. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 3/27/2024 Number Present: 2 Completed Date: 3/27/2024 Age: From 1 To 3 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Operator/Teacher, was present and assisted me during the visit. D. Bell accompanied me during the walk-through of the indoor area. Children built a house with wooden blocks, sorted shapes, practiced lacing with lacing cards, and pretended to cook on the stove in the dramatic play area. After free play, the children danced and clapped to the song, “If you’re happy and you know it.” D. Bell led the children in music and movement activities prior to lunch being served. Children participated in personal care and hand washing routines. A diaper routine was observed. Lunch served was beef ravioli, Hawaiian rolls, green beans, sliced peaches, and milk. D. Bell’s personnel file, children’s files, and required program records were also monitored. Due to active precipitation, the outdoor learning environment was not monitored today. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy left with D. Bell. The following violations were observed: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment was not on file for one child (DOE 2-23-24), identified on the Family Child Care Home Enrollment worksheet. An immunization record was not on file for one child (DOE 2-23-24), identified on the Family Child Care Home Enrollment worksheet. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1712 Operator did not develop and adopt a written plan of care for completing routine tasks to ensure routine tasks did not interfere with the care of children during hours of operation. A written plan of care was not on file for the children identified on the Family Child Care Home Enrollment worksheet. .1712(a) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant feeding plan was not on file for one child (DOB 2-1-23) identified on the Family Child Care Home Enrollment worksheet. .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on April 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 Technical Assistance Specific to Today’s Visit: Children’s Records: Children are required to have a medical exam by a doctor and a copy of their immunization record no later than 30 days from their first day of attendance. A medical exam can be accepted if completed within the last 12 months prior to enrollment. Review all completed applications to ensure parents sign and specify accurate information such as a health care provider and their child’s correct date of birth. Ensure parents update contact information as it changes, at least annually. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. For the files that contained the checklist, the form was incomplete and not updated to reflect dates of submission for required documentation and files were missing required paperwork. Rated License Assessment: The FCCH must transition to a 3-5 Star License to continue to be eligible to receive subsidized care after six (6) months. During today’s visit, I informed you that the enhanced standards are based on two components: education and program standards. The requirements to complete for each point level in both education and the program standards were reviewed. As a reminder, official transcripts must be submitted for ALL completed college-level coursework, certificates, diplomas and/or degrees. Please do not upload in your WORKS account copies of in-service training documentation as these are not considered college coursework. Photocopies of transcripts, student or internet copies, and grade reports are NOT accepted. Official transcripts must be submitted electronically or mailed to the Division of Child Development and Early Education, Attn: Workforce Education Unit, 2201 Mail Service Center, Raleigh NC 27699-2201. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can download NC Additional Notes for the FCCERS-R and find additional information that will assist you with quality environments. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. The Application for Assessment for a Two Component Star Rated License was reviewed and emailed to D. Bell. We discussed completing a three (3) month self-study/assessment using the FCCERS-R. For additional guidance, refer to the following documents emailed to you: 1. What is a Self-Study Process? 2. The Self-Study Process for NC’s Family Child Care Homes Planning Form 3. The Self-Study Process for NC’s Family Child Care Homes Key Points If interested in applying for a voluntary 2-5 Star Rated License, email the rated license application packet to the email address listed above by May 1, 2024. A packet of forms, brochures, and technical assistance handouts were reviewed and provided to D. Bell. The forms identified staff education requirements, program requirements, and options to achieve a Quality Point. Refer to child care requirement 09.2829 to determine which option the facility is meeting for the one quality point. Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell has (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. Fire drills will be completed monthly and lock down or shelter in place drills shall be completed within three months. D. Bell shall complete the CCDF Health and Safety training requirements. The health and safety trainings must be completed within twelve (12) months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform (https://www.dcdee.moodle.nc.gov/). AWARD$ Plus Program: The Infant Toddler Educator AWARD$ program has recently gone through some exciting programmatic updates. The original AWARD$ program was only available to teachers working full-time in Birth to Three classrooms that had an AA in ECE or higher degree and were employed by 4- and 5-star programs. The education requirement has been reduced as an incentive to support teachers seeking to increase their education in any star rated licensed program. Visit www.childcareservices.org/award for additional information. The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. The Cumberland County Schools' Kindergarten Showcase 2024, for our rising kindergarteners, begins April 17, 2024! Parents are encouraged to register online and participate in the Kindergarten Showcase Orientation Night at their school this Spring. Children must be five years old on or before August 31, 2024, in order to start kindergarten. Detailed information can be found here: https://www.ccs.k12.nc.us/kindergarten. If families have any questions or concerns, they may speak with their child's Pre-K teacher, contact their child's upcoming elementary school, or reach the CCS Pre-K Coordinator, Sean Brost, at seanbrost@ccs.k12.nc.us. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Love & Laughter Childcare Facility ID: 26002591 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 3/27/2024 Number Present: 2 Completed Date: 3/27/2024 Age: From 1 To 3 Total Minutes: 150 Time In: 09:30 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a temporary license effective, February 23, 2024 to August 23, 2024. The information on record with DCDEE was verified as correct by Dwanika Bell, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed January 31, 2024. D. Bell, Operator/Teacher, was present and assisted me during the visit. D. Bell accompanied me during the walk-through of the indoor area. Children built a house with wooden blocks, sorted shapes, practiced lacing with lacing cards, and pretended to cook on the stove in the dramatic play area. After free play, the children danced and clapped to the song, “If you’re happy and you know it.” D. Bell led the children in music and movement activities prior to lunch being served. Children participated in personal care and hand washing routines. A diaper routine was observed. Lunch served was beef ravioli, Hawaiian rolls, green beans, sliced peaches, and milk. D. Bell’s personnel file, children’s files, and required program records were also monitored. Due to active precipitation, the outdoor learning environment was not monitored today. At the completion of the visit, this Visit Summary was printed, reviewed, and a copy left with D. Bell. The following violations were observed: Violation Number Comment Rule 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A health assessment was not on file for one child (DOE 2-23-24), identified on the Family Child Care Home Enrollment worksheet. An immunization record was not on file for one child (DOE 2-23-24), identified on the Family Child Care Home Enrollment worksheet. GS 110-91(1); 10A NCAC 09.1721(a)(1) 1712 Operator did not develop and adopt a written plan of care for completing routine tasks to ensure routine tasks did not interfere with the care of children during hours of operation. A written plan of care was not on file for the children identified on the Family Child Care Home Enrollment worksheet. .1712(a) 1990 Infant feeding plans did not include the required information, including but not limited to the type and amount of milk, formula and food, and the frequency of feedings, and/or was not available for reference. An infant feeding plan was not on file for one child (DOB 2-1-23) identified on the Family Child Care Home Enrollment worksheet. .1706(i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on April 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 Technical Assistance Specific to Today’s Visit: Children’s Records: Children are required to have a medical exam by a doctor and a copy of their immunization record no later than 30 days from their first day of attendance. A medical exam can be accepted if completed within the last 12 months prior to enrollment. Review all completed applications to ensure parents sign and specify accurate information such as a health care provider and their child’s correct date of birth. Ensure parents update contact information as it changes, at least annually. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. For the files that contained the checklist, the form was incomplete and not updated to reflect dates of submission for required documentation and files were missing required paperwork. Rated License Assessment: The FCCH must transition to a 3-5 Star License to continue to be eligible to receive subsidized care after six (6) months. During today’s visit, I informed you that the enhanced standards are based on two components: education and program standards. The requirements to complete for each point level in both education and the program standards were reviewed. As a reminder, official transcripts must be submitted for ALL completed college-level coursework, certificates, diplomas and/or degrees. Please do not upload in your WORKS account copies of in-service training documentation as these are not considered college coursework. Photocopies of transcripts, student or internet copies, and grade reports are NOT accepted. Official transcripts must be submitted electronically or mailed to the Division of Child Development and Early Education, Attn: Workforce Education Unit, 2201 Mail Service Center, Raleigh NC 27699-2201. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can download NC Additional Notes for the FCCERS-R and find additional information that will assist you with quality environments. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. The Application for Assessment for a Two Component Star Rated License was reviewed and emailed to D. Bell. We discussed completing a three (3) month self-study/assessment using the FCCERS-R. For additional guidance, refer to the following documents emailed to you: 1. What is a Self-Study Process? 2. The Self-Study Process for NC’s Family Child Care Homes Planning Form 3. The Self-Study Process for NC’s Family Child Care Homes Key Points If interested in applying for a voluntary 2-5 Star Rated License, email the rated license application packet to the email address listed above by May 1, 2024. A packet of forms, brochures, and technical assistance handouts were reviewed and provided to D. Bell. The forms identified staff education requirements, program requirements, and options to achieve a Quality Point. Refer to child care requirement 09.2829 to determine which option the facility is meeting for the one quality point. Training: D. Bell shall complete the Emergency Preparedness and Response in Child Care training by February 23, 2025. D. Bell has (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. Fire drills will be completed monthly and lock down or shelter in place drills shall be completed within three months. D. Bell shall complete the CCDF Health and Safety training requirements. The health and safety trainings must be completed within twelve (12) months of being licensed (February 23, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle learning platform (https://www.dcdee.moodle.nc.gov/). AWARD$ Plus Program: The Infant Toddler Educator AWARD$ program has recently gone through some exciting programmatic updates. The original AWARD$ program was only available to teachers working full-time in Birth to Three classrooms that had an AA in ECE or higher degree and were employed by 4- and 5-star programs. The education requirement has been reduced as an incentive to support teachers seeking to increase their education in any star rated licensed program. Visit www.childcareservices.org/award for additional information. The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. The Cumberland County Schools' Kindergarten Showcase 2024, for our rising kindergarteners, begins April 17, 2024! Parents are encouraged to register online and participate in the Kindergarten Showcase Orientation Night at their school this Spring. Children must be five years old on or before August 31, 2024, in order to start kindergarten. Detailed information can be found here: https://www.ccs.k12.nc.us/kindergarten. If families have any questions or concerns, they may speak with their child's Pre-K teacher, contact their child's upcoming elementary school, or reach the CCS Pre-K Coordinator, Sean Brost, at seanbrost@ccs.k12.nc.us. Child care licensing requirements are established to ensure a safe and healthy child care environment. It is your responsibility to maintain compliance with all applicable laws and rules at all times. Periodically review the child care law and rules. Visit the DCDEE website and click on the “What’s New” tab to stay abreast of all updates. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times