G.S. 110-91 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 1225-096L Visit Date: 12/22/2025 Number Present: 8 Completed Date: 12/22/2025 Age: From 0 To 4 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on December 12, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Angela Stevens, Child Care Consultant, accompanied me during today’s visit. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to supervision, health and safety, general caregiving activities, discipline, and nutrition. Upon our arrival, I rang the doorbell. We were greeted by T. Cogdell, Administrator, and two children assigned to Space #1. T. Cogdell informed me that the teacher assigned to Space #1 was running late and that she was counted in staff/child ratio. I introduced A. Stevens and explained the purpose of the visit and requested to wash our hands. Permission was granted. A. Stevens and I conducted a walk-through of the indoor area to monitor applicable child care requirements. In Space #1, a child, aged nine months, slept in their assigned crib and a child, aged one year old, walked across the room exploring the space while playing with soft dolls, blocks, and books. Soft music played in the background. At 9:25am, the teacher assigned to Space #1 arrived at the facility, washed her hands, and relieved T. Cogdell from caregiving responsibilities. In Space #5, children played in the activity areas, colored at the table, and participated in personal care and hand washing routines. Meal prep, food service, and posted menus were monitored. Lunch served was cheeseburger on a wheat bun, baked beans, pineapple tidbits, and milk. There were no enrollment records for Spaces #2, #3, #4, #6, and #7. No new staff members have been employed since the last visit completed on December 12, 2025. The allegations were discussed with the Administrator. We interviewed the Administrator, two additional staff members, and the parent of an enrolled child. During the interviews, it was reported: • There is an adequate number of staff employed and scheduled to work at the facility during operating hours based on our current enrollment. When staff call out or run late, the administrator and/or cook are on-site and work inside the classroom, counted in staff/child ratio until the staff member arrives for work or until the number of children present decreases to achieve compliance with staff/child ratio requirements. • Since the violations cited on September 4, 2025, for non-compliance with supervision and staff/child ratio, I have not left children unattended in a classroom while I answer the door. Additionally, teachers counted in staff/child ratio do not leave children unattended while they answer the door. If a staff member needs to exit a classroom to answer the door or to gather equipment/materials, the children accompany the staff member as observed today. Typically, I am in the office and able to buzz parent(s) and/or visitor(s) into the facility without having to leave the office as observed on December 12, 2025. • There are staff at the facility that smoke on their personal time. Materials used for smoking are not brought into the facility. This is a smoke/tobacco free environment. Parents and staff have been notified in writing of this prior to enrollment/employment. If staff choose to smoke on their scheduled breaks and it occurs away from the premises, then I have no right to question their choice. Upon their return to the facility, staff wash their hands as required. • There was a verbal confrontation between two employees (administrator and teacher) at the facility on December 11, 2025. The confrontation occurred in Space #1 while children were present. The teacher is no longer employed at the facility due to the disturbance that occurred. Staff at the facility are upset because they’ve requested a copy of their paycheck stub for each pay period worked but the owner has not provided them with one. Staff feel they are not being paid correctly based on the salary that was discussed prior to employment, hours worked in the facility, and required taxes being deducted. It was reported to the NC Labor Board and there is an open investigation. • There is no knowledge of a child being popped in the mouth at the facility by the administrator, another staff member, or parent. Corporal punishment is prohibited. • The menu is planned one month in advance. A variety of food is served to the children and substitutions are recorded on the posted menus and in the Bright Wheel app. We have no knowledge of parent dissatisfaction with planned meals and/or snacks served at the facility. • Based on the verbal confrontation that occurred at the facility on December 11, 2025, we feel that the report was made by the teacher that is no longer employed. The teacher was very upset, loud, and frustrated over the situation with the paycheck stubs. The owner will not respond to the staff members’ telephone calls and/or concerns. When contact was made, he referred them back to the administrator. The administrator is unable to honor the request because she does not have access to payroll or the software. On December 11, 2025, the teacher verbally attacked the administrator in Space #1. The teacher’s tone, language, and gestures were inappropriate, unprofessional, and disrespectful. The administrator walked away from the teacher in Space #1 and did not engage in the verbal confrontation; however, the teacher followed the administrator down the hallway and into Space #5, where she continued to display inappropriate conduct in front of the children and other staff members. When the administrator did not respond, the teacher went back to Space #1 and immediately gathered her personal belongings and left the facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to supervision, discipline, and nutrition is unsubstantiated. The allegation of violations of child care requirements pertaining to health and safety and general caregiving activities are substantiated. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were cited and corrected during the visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On December 11, 2025, a teacher assigned to Space #1 was verbally aggressive toward the administrator in the presence of four children, aged three months to one-year-old in Space #1 and seven children, aged two to four-years-old in Space #5. This was corrected when the teacher was terminated effective December 11, 2025. G.S. 110-91(10) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. Technical Assistance Specific to Today’s Visit: Safe Environment: Every day millions of children attend early care and education programs. It is critical that they can grow and learn in healthy and safe environments with caring and professional caregivers/teachers. Children from day one shall have the opportunity to grow and develop appropriately, to thrive in healthy and safe environments, and to develop healthy and safe behaviors that will last a lifetime. An organized, comprehensive approach to injury prevention and control is necessary to ensure that a safe environment is provided for children in child care. Such an approach requires written plans, policies, procedures, and record-keeping so that there is consistency over time and across staff and an understanding between parents/guardians and caregivers/teachers about concerns for, and attention to, the safety of children. During today’s visit, there was no evidence of the Center following the published operational and personnel policies or disciplinary action taken against the perpetrator. The facility shall comply with child care requirements which are written to ensure that children are cared for by qualified staff in a safe environment that supports the children’s development and protects them from maltreatment while they are in child care programs. Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teach the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. The richness of the child’s language increases as it is nurtured by verbal interactions and learning experiences with adults and peers. Basic communication with parents/guardians and children requires an ability to speak their language. Discussing the impact of actions on feelings for the child and others helps to develop empathy. There should be an abundance of positive, nurturing interactions with children, staff, and parents. On December 11, 2025, a teacher spoke to the administrator in a harsh tone of voice, using directives and threatening responses. I discussed with the administrator that staff are to provide a nurturing and caring environment for all children. When staff are overwhelmed, frustrated, and/or tired, a break should be provided so they can step away from the group/children. I encouraged the staff to let administrative staff know when they become frustrated or on edge and may need to take a break away from the children. I encouraged the Administrator to contact the Partnership for Children of Cumberland County at 910-867-9700 and connect with the Healthy Social Behavior Specialist regarding additional training and mentoring opportunities for staff working with children. Additionally, you may speak to Mary Welch, Program Manager, regarding the Mental Health First Aid training for child care workers. Lastly, if you feel threatened at work, prioritize immediate safety, document everything, report it to the owner, and call 911 for imminent danger. If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 1225-096L Visit Date: 12/22/2025 Number Present: 8 Completed Date: 12/22/2025 Age: From 0 To 4 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on December 12, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Angela Stevens, Child Care Consultant, accompanied me during today’s visit. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to supervision, health and safety, general caregiving activities, discipline, and nutrition. Upon our arrival, I rang the doorbell. We were greeted by T. Cogdell, Administrator, and two children assigned to Space #1. T. Cogdell informed me that the teacher assigned to Space #1 was running late and that she was counted in staff/child ratio. I introduced A. Stevens and explained the purpose of the visit and requested to wash our hands. Permission was granted. A. Stevens and I conducted a walk-through of the indoor area to monitor applicable child care requirements. In Space #1, a child, aged nine months, slept in their assigned crib and a child, aged one year old, walked across the room exploring the space while playing with soft dolls, blocks, and books. Soft music played in the background. At 9:25am, the teacher assigned to Space #1 arrived at the facility, washed her hands, and relieved T. Cogdell from caregiving responsibilities. In Space #5, children played in the activity areas, colored at the table, and participated in personal care and hand washing routines. Meal prep, food service, and posted menus were monitored. Lunch served was cheeseburger on a wheat bun, baked beans, pineapple tidbits, and milk. There were no enrollment records for Spaces #2, #3, #4, #6, and #7. No new staff members have been employed since the last visit completed on December 12, 2025. The allegations were discussed with the Administrator. We interviewed the Administrator, two additional staff members, and the parent of an enrolled child. During the interviews, it was reported: • There is an adequate number of staff employed and scheduled to work at the facility during operating hours based on our current enrollment. When staff call out or run late, the administrator and/or cook are on-site and work inside the classroom, counted in staff/child ratio until the staff member arrives for work or until the number of children present decreases to achieve compliance with staff/child ratio requirements. • Since the violations cited on September 4, 2025, for non-compliance with supervision and staff/child ratio, I have not left children unattended in a classroom while I answer the door. Additionally, teachers counted in staff/child ratio do not leave children unattended while they answer the door. If a staff member needs to exit a classroom to answer the door or to gather equipment/materials, the children accompany the staff member as observed today. Typically, I am in the office and able to buzz parent(s) and/or visitor(s) into the facility without having to leave the office as observed on December 12, 2025. • There are staff at the facility that smoke on their personal time. Materials used for smoking are not brought into the facility. This is a smoke/tobacco free environment. Parents and staff have been notified in writing of this prior to enrollment/employment. If staff choose to smoke on their scheduled breaks and it occurs away from the premises, then I have no right to question their choice. Upon their return to the facility, staff wash their hands as required. • There was a verbal confrontation between two employees (administrator and teacher) at the facility on December 11, 2025. The confrontation occurred in Space #1 while children were present. The teacher is no longer employed at the facility due to the disturbance that occurred. Staff at the facility are upset because they’ve requested a copy of their paycheck stub for each pay period worked but the owner has not provided them with one. Staff feel they are not being paid correctly based on the salary that was discussed prior to employment, hours worked in the facility, and required taxes being deducted. It was reported to the NC Labor Board and there is an open investigation. • There is no knowledge of a child being popped in the mouth at the facility by the administrator, another staff member, or parent. Corporal punishment is prohibited. • The menu is planned one month in advance. A variety of food is served to the children and substitutions are recorded on the posted menus and in the Bright Wheel app. We have no knowledge of parent dissatisfaction with planned meals and/or snacks served at the facility. • Based on the verbal confrontation that occurred at the facility on December 11, 2025, we feel that the report was made by the teacher that is no longer employed. The teacher was very upset, loud, and frustrated over the situation with the paycheck stubs. The owner will not respond to the staff members’ telephone calls and/or concerns. When contact was made, he referred them back to the administrator. The administrator is unable to honor the request because she does not have access to payroll or the software. On December 11, 2025, the teacher verbally attacked the administrator in Space #1. The teacher’s tone, language, and gestures were inappropriate, unprofessional, and disrespectful. The administrator walked away from the teacher in Space #1 and did not engage in the verbal confrontation; however, the teacher followed the administrator down the hallway and into Space #5, where she continued to display inappropriate conduct in front of the children and other staff members. When the administrator did not respond, the teacher went back to Space #1 and immediately gathered her personal belongings and left the facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to supervision, discipline, and nutrition is unsubstantiated. The allegation of violations of child care requirements pertaining to health and safety and general caregiving activities are substantiated. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were cited and corrected during the visit: Violation Number Comment Rule 902 Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On December 11, 2025, a teacher assigned to Space #1 was verbally aggressive toward the administrator in the presence of four children, aged three months to one-year-old in Space #1 and seven children, aged two to four-years-old in Space #5. This was corrected when the teacher was terminated effective December 11, 2025. G.S. 110-91(10) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. Technical Assistance Specific to Today’s Visit: Safe Environment: Every day millions of children attend early care and education programs. It is critical that they can grow and learn in healthy and safe environments with caring and professional caregivers/teachers. Children from day one shall have the opportunity to grow and develop appropriately, to thrive in healthy and safe environments, and to develop healthy and safe behaviors that will last a lifetime. An organized, comprehensive approach to injury prevention and control is necessary to ensure that a safe environment is provided for children in child care. Such an approach requires written plans, policies, procedures, and record-keeping so that there is consistency over time and across staff and an understanding between parents/guardians and caregivers/teachers about concerns for, and attention to, the safety of children. During today’s visit, there was no evidence of the Center following the published operational and personnel policies or disciplinary action taken against the perpetrator. The facility shall comply with child care requirements which are written to ensure that children are cared for by qualified staff in a safe environment that supports the children’s development and protects them from maltreatment while they are in child care programs. Conversation with adults is one of the main channels through which children learn about themselves, others, and the world in which they live. While adults speaking to children teach the children facts and relays information, the social and emotional communications and the atmosphere of the exchange are equally important. The future development of the child depends on his/her command of language. Research suggests that language experiences in a child’s early years have a profound influence on that child’s language and vocabulary development, which in turn has an impact on future school success. The richness of the child’s language increases as it is nurtured by verbal interactions and learning experiences with adults and peers. Basic communication with parents/guardians and children requires an ability to speak their language. Discussing the impact of actions on feelings for the child and others helps to develop empathy. There should be an abundance of positive, nurturing interactions with children, staff, and parents. On December 11, 2025, a teacher spoke to the administrator in a harsh tone of voice, using directives and threatening responses. I discussed with the administrator that staff are to provide a nurturing and caring environment for all children. When staff are overwhelmed, frustrated, and/or tired, a break should be provided so they can step away from the group/children. I encouraged the staff to let administrative staff know when they become frustrated or on edge and may need to take a break away from the children. I encouraged the Administrator to contact the Partnership for Children of Cumberland County at 910-867-9700 and connect with the Healthy Social Behavior Specialist regarding additional training and mentoring opportunities for staff working with children. Additionally, you may speak to Mary Welch, Program Manager, regarding the Mental Health First Aid training for child care workers. Lastly, if you feel threatened at work, prioritize immediate safety, document everything, report it to the owner, and call 911 for imminent danger. If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 12/12/2025 Number Present: 10 Completed Date: 12/12/2025 Age: From 0 To 3 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a third temporary time period visit. The previous visit was completed on December 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 85% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. T. Cogdell stated the operator is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, new inspection forms, in the name of the new owner, must be submitted prior to the end of the Temporary License Time Period. Failure to provide the required inspections by January 5, 2026, may result in the issuance of a Provisional License to allow the operator time to achieve compliance with the building, fire, and sanitation inspections. T. Cogdell, Administrator, was present. I explained the purpose of today’s visit and requested T. Cogdell accompany me as I conduct a walk-through of the indoor and outdoor areas. I washed my hands prior to conducting the walk-through of the indoor area. T. Cogdell assisted me during the visit. In Space #1, three children slept on their backs in their assigned cribs. One child, eleven months, was awake and participated in free play activities. The child stacked soft blocks, manipulated musical toys, and walked around the approved space. In Space #5, children, aged two to three years old, participated in free play and teacher directed activities in the following activity areas: dramatic play, blocks, manipulatives, and art. Children used colored construction paper, safety scissors, tape, and glue to make Christmas ornaments and decorated gingerbread boy cut outs to display on the bulletin board inside the classroom. Additionally, children pushed cars and trucks across the carpeted floor and manipulated puzzles at the table. Children were given an opportunity to choose whether they wanted to play independently from the small group or as part of a group. After free play, children cleaned up, participated in personal care routines and washed their hands, and went to the tables for mealtime. Lunch served was mac and cheese, candied yams, applesauce, and milk. There were no enrollment records for Spaces #2, #3, #4, #6, or #7. Staff and children’s files were monitored on October 10, 2025. No new staff have been employed since the last visit. Required center program records were monitored today. The most recent fire drill was completed on November 24, 2025, at 10:20 a.m. The most recent outdoor inspection was completed on November 24, 2025. Attendance records were maintained for each group of children. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed during the visit: Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Prior to the expiration date (12/1/25) of the qualification letter, Tammy Cogdell (D.O.B. 6/17/63) did not complete and submit required forms to complete a criminal background. check G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter for Tammy Cogdell (D.O.B. 6/17/63) was not on file and available for review at the facility. The qualification letter on file expired on December 1, 2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on December 27, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Criminal Background Check: During today’s visit, I verified that Tammy Cogdell (D.O.B. 6/17/63) did not complete the process for a 5-year recheck. I checked the ABCMS and the last qualification date was December 1, 2020. The qualifying letter on file expired on December 1, 2025. The DCDEE will allow T. Cogdell fifteen (15) days to get the new criminal background check completed and a copy of the qualification letter on file. The violation must be corrected within fifteen (15) days, and a copy of the qualification letter be mailed or emailed to me with the required compliance letter. After fifteen (15) days, if a valid qualification letter is not on file, T. Cogdell cannot be at the facility any longer until the qualification letter is received. Rated License Assessment: Discussions occurred with B. Chapman, Operator, regarding the two-component star rated license on August 25, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance with a voluntary 2-5 star rated license by month five (December) of the Temporary Time period with T. Cogdell on October 10, 2025. The facility chose the Classroom and Instructional Quality Pathway. The following documents were reviewed and monitored for compliance today: • Application for Assessment for a Rated License for Centers – The facility meets enhanced staff/child ratio. • Family and Community Engagement Standards (Child Care Centers) – Family and Community Engagement Foundational Practices and two additional options: 1. Engagement and Leadership Option – The child care center offers an enrollment orientation that includes an opportunity for families and child(ren) to visit the assigned classroom and lead teacher prior to the first day of enrollment. 2. Educational Opportunity Options – The center administrator provides paid planning time for lead teachers to prepare information for family and teacher conferences, time to conduct the conferences and supports needed to conduct conferences by telephone, virtually, or in-person. • Facility Continuous Quality Improvement (CQI) Plan – Goal/Plan was established; however, progress was not documented and available for review today. • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (Child Care Center) – Individual PD plans were not available for review today. • Staff Information and Education (Lead Teacher and other Educators) – 50% of all lead teachers and 50% of other educators meet the 3 Star education standards • Curriculum for all ages served – Funny Daffer; child observations conducted, and coaching and training opportunities for the administrator were provided by Sheila Jones, Region 5 Early Childhood Consultant. Education Standards: A Lead Teacher identified on the staff information and education worksheet has not completed the registration process to set up a WORKS account. Please provide missing documentation for the items listed above and submit to me along with the compliance letter due on or before December 27, 2025. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 12/12/2025 Number Present: 10 Completed Date: 12/12/2025 Age: From 0 To 3 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a third temporary time period visit. The previous visit was completed on December 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 85% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. T. Cogdell stated the operator is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, new inspection forms, in the name of the new owner, must be submitted prior to the end of the Temporary License Time Period. Failure to provide the required inspections by January 5, 2026, may result in the issuance of a Provisional License to allow the operator time to achieve compliance with the building, fire, and sanitation inspections. T. Cogdell, Administrator, was present. I explained the purpose of today’s visit and requested T. Cogdell accompany me as I conduct a walk-through of the indoor and outdoor areas. I washed my hands prior to conducting the walk-through of the indoor area. T. Cogdell assisted me during the visit. In Space #1, three children slept on their backs in their assigned cribs. One child, eleven months, was awake and participated in free play activities. The child stacked soft blocks, manipulated musical toys, and walked around the approved space. In Space #5, children, aged two to three years old, participated in free play and teacher directed activities in the following activity areas: dramatic play, blocks, manipulatives, and art. Children used colored construction paper, safety scissors, tape, and glue to make Christmas ornaments and decorated gingerbread boy cut outs to display on the bulletin board inside the classroom. Additionally, children pushed cars and trucks across the carpeted floor and manipulated puzzles at the table. Children were given an opportunity to choose whether they wanted to play independently from the small group or as part of a group. After free play, children cleaned up, participated in personal care routines and washed their hands, and went to the tables for mealtime. Lunch served was mac and cheese, candied yams, applesauce, and milk. There were no enrollment records for Spaces #2, #3, #4, #6, or #7. Staff and children’s files were monitored on October 10, 2025. No new staff have been employed since the last visit. Required center program records were monitored today. The most recent fire drill was completed on November 24, 2025, at 10:20 a.m. The most recent outdoor inspection was completed on November 24, 2025. Attendance records were maintained for each group of children. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed during the visit: Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Prior to the expiration date (12/1/25) of the qualification letter, Tammy Cogdell (D.O.B. 6/17/63) did not complete and submit required forms to complete a criminal background. check G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter for Tammy Cogdell (D.O.B. 6/17/63) was not on file and available for review at the facility. The qualification letter on file expired on December 1, 2025. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on December 27, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Criminal Background Check: During today’s visit, I verified that Tammy Cogdell (D.O.B. 6/17/63) did not complete the process for a 5-year recheck. I checked the ABCMS and the last qualification date was December 1, 2020. The qualifying letter on file expired on December 1, 2025. The DCDEE will allow T. Cogdell fifteen (15) days to get the new criminal background check completed and a copy of the qualification letter on file. The violation must be corrected within fifteen (15) days, and a copy of the qualification letter be mailed or emailed to me with the required compliance letter. After fifteen (15) days, if a valid qualification letter is not on file, T. Cogdell cannot be at the facility any longer until the qualification letter is received. Rated License Assessment: Discussions occurred with B. Chapman, Operator, regarding the two-component star rated license on August 25, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance with a voluntary 2-5 star rated license by month five (December) of the Temporary Time period with T. Cogdell on October 10, 2025. The facility chose the Classroom and Instructional Quality Pathway. The following documents were reviewed and monitored for compliance today: • Application for Assessment for a Rated License for Centers – The facility meets enhanced staff/child ratio. • Family and Community Engagement Standards (Child Care Centers) – Family and Community Engagement Foundational Practices and two additional options: 1. Engagement and Leadership Option – The child care center offers an enrollment orientation that includes an opportunity for families and child(ren) to visit the assigned classroom and lead teacher prior to the first day of enrollment. 2. Educational Opportunity Options – The center administrator provides paid planning time for lead teachers to prepare information for family and teacher conferences, time to conduct the conferences and supports needed to conduct conferences by telephone, virtually, or in-person. • Facility Continuous Quality Improvement (CQI) Plan – Goal/Plan was established; however, progress was not documented and available for review today. • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (Child Care Center) – Individual PD plans were not available for review today. • Staff Information and Education (Lead Teacher and other Educators) – 50% of all lead teachers and 50% of other educators meet the 3 Star education standards • Curriculum for all ages served – Funny Daffer; child observations conducted, and coaching and training opportunities for the administrator were provided by Sheila Jones, Region 5 Early Childhood Consultant. Education Standards: A Lead Teacher identified on the staff information and education worksheet has not completed the registration process to set up a WORKS account. Please provide missing documentation for the items listed above and submit to me along with the compliance letter due on or before December 27, 2025. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 1125-162L Visit Date: 12/3/2025 Number Present: 9 Completed Date: 12/3/2025 Age: From 0 To 4 Total Minutes: 225 Time In: 12:25 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on October 10, 2025, and prior to today’s visit, the eighteen-month compliance history score was 84% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to nutrition. It was reported that food substitutions served during lunch on November 13, 2025, were not of comparable food value. T. Cogdell, Administrator, was present and assisted me during the visit. I explained the purpose of the visit and requested to wash my hands. Permission was granted. T. Cogdell accompanied me as I conducted a walk-through of the indoor area to monitor applicable child care requirements. No one was present in Spaces #2 and #3. There were no enrollment records for Spaces #4, #6, and #7. In Space #1, infants and toddlers participated in tummy time and free play activities and slept in their assigned cribs. In Space #5, children ate lunch, participated in personal care routines, and transitioned to their assigned cots for rest time. Lunch served was baked ham, mashed potatoes, saltine crackers, pineapple tidbits, and milk. No new staff members have been employed since the last visit completed on October 10, 2025. The allegation was discussed with the Administrator. I interviewed the Administrator, Cook, and two additional staff members. During the interviews, it was confirmed that on November 13, 2025, water was substituted for whole and 1% milk during lunch. Once the administrator was informed that there was no milk in the kitchen for food service, she traveled to the local grocery store and purchased a gallon of whole milk and a gallon of 1% milk, and brought them back to the facility to prevent non-compliance with nutrition requirements on November 14, 2025. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to food substitutions were not of comparable food value is substantiated. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violation was cited and corrected during the visit: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During today's visit, it was reported that water was substituted for whole and 1% milk and served to the children in care during lunch on November 13, 2025. This was corrected when a staff member went to the grocery store and purchased a gallon of whole milk and a gallon of 1% milk for use at the facility on November 14, 2025. 10A NCAC 09 .0901(b) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. As a result of non-compliance with nutrition requirements on November 13, 2025, T. Cogdell stated she and the owner have implemented the following strategies to prevent repeated violations and to ensure that all meals and snacks served comply with the Meal Patterns for Children in Child Care Programs: • Menus are planned monthly. • The Cook prepares a food order bi-weekly. • Food orders are reviewed by the Administrator and submitted to the Owner within one day of receipt from the Cook. • Upon receipt from the administrator, the Owner processes the food order and pays for the food delivery. • If substitutions are required, the cook informs the administrator prior to the substitution being served to verify compliance with Meal Patterns for Children in Child Care Programs. • Substitutions are documented on the posted menus prior to being served and the meal/snack for that day is updated in the Bright Wheel App for parents. • The administrator monitors the kitchen weekly to ensure an adequate supply of food and beverages are available for food service based on the ages and number of children enrolled in the program. If a discrepancy is identified, an additional food order is processed and delivery scheduled within 2 business days. • Additionally, the administrator has requested access to petty cash and/or a company credit card to have on hand for emergencies to help offset out of pocket expenses for staff. Currently, reimbursements are made directly to staff upon receipt of verification of monies spent out of pocket for child care operation. Technical Assistance Specific to Today’s Visit: Meal Patterns for Children in Child Care Programs: Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. A copy of the Meal Patterns for Children in Child Care Programs is available on the DCDEE website and at https://www.fns.usda.gov/cacfp/meals-and-snacks. As a reminder, a variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. For breakfast, the facility must serve milk, vegetable or fruit, and either a grain or meat/meat alternate and for lunch and supper, all five components are required for a reimbursable meal. At the conclusion of the visit, I reviewed the following resources with you and a copy was left at the facility: • Milk – Part of a Healthy Eating Pattern • CACFP Credible Milk • The Truth about Dairy Milk • CACFP in the Know If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 1125-162L Visit Date: 12/3/2025 Number Present: 9 Completed Date: 12/3/2025 Age: From 0 To 4 Total Minutes: 225 Time In: 12:25 PM Time Out: 04:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on October 10, 2025, and prior to today’s visit, the eighteen-month compliance history score was 84% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to nutrition. It was reported that food substitutions served during lunch on November 13, 2025, were not of comparable food value. T. Cogdell, Administrator, was present and assisted me during the visit. I explained the purpose of the visit and requested to wash my hands. Permission was granted. T. Cogdell accompanied me as I conducted a walk-through of the indoor area to monitor applicable child care requirements. No one was present in Spaces #2 and #3. There were no enrollment records for Spaces #4, #6, and #7. In Space #1, infants and toddlers participated in tummy time and free play activities and slept in their assigned cribs. In Space #5, children ate lunch, participated in personal care routines, and transitioned to their assigned cots for rest time. Lunch served was baked ham, mashed potatoes, saltine crackers, pineapple tidbits, and milk. No new staff members have been employed since the last visit completed on October 10, 2025. The allegation was discussed with the Administrator. I interviewed the Administrator, Cook, and two additional staff members. During the interviews, it was confirmed that on November 13, 2025, water was substituted for whole and 1% milk during lunch. Once the administrator was informed that there was no milk in the kitchen for food service, she traveled to the local grocery store and purchased a gallon of whole milk and a gallon of 1% milk, and brought them back to the facility to prevent non-compliance with nutrition requirements on November 14, 2025. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to food substitutions were not of comparable food value is substantiated. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violation was cited and corrected during the visit: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. During today's visit, it was reported that water was substituted for whole and 1% milk and served to the children in care during lunch on November 13, 2025. This was corrected when a staff member went to the grocery store and purchased a gallon of whole milk and a gallon of 1% milk for use at the facility on November 14, 2025. 10A NCAC 09 .0901(b) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. As a result of non-compliance with nutrition requirements on November 13, 2025, T. Cogdell stated she and the owner have implemented the following strategies to prevent repeated violations and to ensure that all meals and snacks served comply with the Meal Patterns for Children in Child Care Programs: • Menus are planned monthly. • The Cook prepares a food order bi-weekly. • Food orders are reviewed by the Administrator and submitted to the Owner within one day of receipt from the Cook. • Upon receipt from the administrator, the Owner processes the food order and pays for the food delivery. • If substitutions are required, the cook informs the administrator prior to the substitution being served to verify compliance with Meal Patterns for Children in Child Care Programs. • Substitutions are documented on the posted menus prior to being served and the meal/snack for that day is updated in the Bright Wheel App for parents. • The administrator monitors the kitchen weekly to ensure an adequate supply of food and beverages are available for food service based on the ages and number of children enrolled in the program. If a discrepancy is identified, an additional food order is processed and delivery scheduled within 2 business days. • Additionally, the administrator has requested access to petty cash and/or a company credit card to have on hand for emergencies to help offset out of pocket expenses for staff. Currently, reimbursements are made directly to staff upon receipt of verification of monies spent out of pocket for child care operation. Technical Assistance Specific to Today’s Visit: Meal Patterns for Children in Child Care Programs: Meals and snacks served to children in a child care center shall comply with the Meal Patterns for Children in Child Care Programs from the United States Department of Agriculture (USDA). The types of food, number and size of servings shall be appropriate for the ages and developmental levels of the children in care. A copy of the Meal Patterns for Children in Child Care Programs is available on the DCDEE website and at https://www.fns.usda.gov/cacfp/meals-and-snacks. As a reminder, a variety of food shall be included in meals and snacks. Any substitution shall be of comparable food value and shall be recorded on the menu prior to the meal or snack being served. For breakfast, the facility must serve milk, vegetable or fruit, and either a grain or meat/meat alternate and for lunch and supper, all five components are required for a reimbursable meal. At the conclusion of the visit, I reviewed the following resources with you and a copy was left at the facility: • Milk – Part of a Healthy Eating Pattern • CACFP Credible Milk • The Truth about Dairy Milk • CACFP in the Know If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 10/10/2025 Number Present: 14 Completed Date: 10/10/2025 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2025, and prior to today’s visit, the eighteen-month compliance history score was 80% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present. I explained the purpose of today’s visit and requested T. Cogdell accompany me as I conduct a walk-through of the indoor and outdoor areas. I washed my hands prior to conducting the walk-through of the indoor area. T. Cogdell assisted me during the visit. In Space #1, a child, aged three months, slept on their back in their assigned crib. Infant sleep charts were not available for review or maintained on file for thirty days. Three children, aged nine to fourteen months, participated in free play activities. They looked at soft books, stacked soft blocks, and manipulated musical toys. There were no individualized activities documented on the posted activity plan for enrolled children, younger than nine months of age. Additionally, an individual written feeding plan was not posted for a child, three months of age. Staff and children assigned to Spaces #2 and #5, transitioned outdoors for teacher directed and free play activities. Children rode trikes, pushed toys, manipulated sensory stationary equipment, and climbed on the composite structure. Z. Meeks and G. Williams, Teachers, walked around the outdoor area, while participating in parallel play and encouraging conversation and problem solving by asking open-ended questions. Children were reminded of the safety rules when required and given an opportunity to choose whether they wanted to play independently from the group or as part of a group. The teachers followed the children’s lead. In the outdoor learning environment, there were three broken limbs dispersed on the ground underneath the shade tree in the active play area. When asked, it was reported that the outdoor premises were not checked, prior to initial use today, to ensure debris and broken equipment were removed and disposed of. There were no enrollment records for Spaces #3, #4, #6, or #7. Staff and children’s files were monitored today. In addition, required center program records were also monitored. The most recent fire drill was completed on September 19, 2025. The most recent outdoor inspection was completed on September 26, 2025. Attendance records were maintained for each group of children. Upon their return indoors, children and staff assigned to Spaces #2 and #5, washed their hands, participated in personal care routines, and transitioned to the tables for mealtime. Lunch served was pepperoni and cheese pizza, sweet corn, tossed salad with dressing, and milk. After lunch, children cleaned up, washed their hands, and transitioned to their assigned cots for rest time. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed during the visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of a child, identified on the children's records worksheet, who enrolled in the center on October 6, 2025. GS 110-102 424 For children under two years of age, individualized caregiving routines such as eating, napping and toileting was not interspersed among the daily events. In Space #1, individualized caregiving routines and activities were not planned and documented on the activity plan for a child, younger than nine months of age. This was corrected by having the administrator to print the activity plan that was forwarded to the facility by the operator and reviewing it with the staff in Space #1 prior to posting it for implementation. .0508( e) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. An individual written feeding plan was not provided by the parent or health care provider of a child, identified on the children's records worksheet. 10A NCAC 09 .0902(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The outdoor premises was not checked, prior to initial use this morning, ensuring debris was removed and disposed of. While observing the outdoor learning environment, there were three broken limbs in the active play area that posed a safety hazard for children, two to four-years-old, that were playing outdoors. This was corrected when the administrator removed the broken tree limbs from the outdoor premises and disposed of them. 10A NCAC 09 .0604(p) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, the caregiver did not document compliance with visually checking on a sleeping infant, three months of age. Additionally, documentation was not maintained for a minimum of one month. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on October 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Safe Sleep Practices: We discussed the requirements for a safe sleep policy and I verified the Center’s policy specifies the means by which the operator shall visually check sleeping infants aged 12 months or younger; specifies the frequency with which the operator shall visually check sleeping infants aged 12 months or younger; and specifies how the operator shall document compliance with visually checking on sleeping infants aged 12 months or younger, with such documents to be maintained for a minimum of one month. During the visit, T. Cogdell printed several copies of the Infant Sleep Chart from the DCDEE website and placed them on the clipboard in Space #1. The teacher was instructed to implement the chart into her daily routines and to visually check and document checks for sleeping infants every fifteen minutes and maintain the documentation on file for a minimum of thirty days. Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application and to ensure the required documents are on file by the due date and made available upon request from a representative of the DCDEE. The administrator should not sign off on the document until all areas of the form have been addressed. As a reminder, documentation of receipt of the Summary of the NC Child Care Law shall be maintained in each child’s file and an infant feeding plan is required for all children less than fifteen months old. Rated License Assessment: Discussions occurred with B. Chapman, Operator, regarding the two-component star rated license on August 25, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance for a rated license by month five (December) of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During today’s visit, T. Cogdell and I reviewed the requirements at each star level for Pathway 1: Program Assessment, and Pathway 2: Classroom and Instructional Quality. Based on today’s conversation the facility will pursue the following pathway: Classroom and Instructional Quality. The following documents were reviewed with T. Cogdell and a copy left with her at the end of the visit: • Application for Assessment for a Rated License for Centers • Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers • Facility Continuous Quality Improvement (CQI) Plan • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (Child Care Center) • Family and Community Engagement Standards (Child Care Centers) • QRIS Staff Information and Education Worksheets (Lead Teachers and other Educators) • Enhanced Education Standards for Child Care Center On-Site Administrator, Program Coordinator, Lead Teachers, and Teachers. Education Standards: The staff information sheet for rated licenses was completed. I stated that education must be current in WORKS by the fifth month (December) of the temporary time period so I can verify the eligible star level for education standards. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed T. Cogdell that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (July). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were updated during today’s visit to capture new staff hired from the last visit. As a reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 10/10/2025 Number Present: 14 Completed Date: 10/10/2025 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2025, and prior to today’s visit, the eighteen-month compliance history score was 80% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present. I explained the purpose of today’s visit and requested T. Cogdell accompany me as I conduct a walk-through of the indoor and outdoor areas. I washed my hands prior to conducting the walk-through of the indoor area. T. Cogdell assisted me during the visit. In Space #1, a child, aged three months, slept on their back in their assigned crib. Infant sleep charts were not available for review or maintained on file for thirty days. Three children, aged nine to fourteen months, participated in free play activities. They looked at soft books, stacked soft blocks, and manipulated musical toys. There were no individualized activities documented on the posted activity plan for enrolled children, younger than nine months of age. Additionally, an individual written feeding plan was not posted for a child, three months of age. Staff and children assigned to Spaces #2 and #5, transitioned outdoors for teacher directed and free play activities. Children rode trikes, pushed toys, manipulated sensory stationary equipment, and climbed on the composite structure. Z. Meeks and G. Williams, Teachers, walked around the outdoor area, while participating in parallel play and encouraging conversation and problem solving by asking open-ended questions. Children were reminded of the safety rules when required and given an opportunity to choose whether they wanted to play independently from the group or as part of a group. The teachers followed the children’s lead. In the outdoor learning environment, there were three broken limbs dispersed on the ground underneath the shade tree in the active play area. When asked, it was reported that the outdoor premises were not checked, prior to initial use today, to ensure debris and broken equipment were removed and disposed of. There were no enrollment records for Spaces #3, #4, #6, or #7. Staff and children’s files were monitored today. In addition, required center program records were also monitored. The most recent fire drill was completed on September 19, 2025. The most recent outdoor inspection was completed on September 26, 2025. Attendance records were maintained for each group of children. Upon their return indoors, children and staff assigned to Spaces #2 and #5, washed their hands, participated in personal care routines, and transitioned to the tables for mealtime. Lunch served was pepperoni and cheese pizza, sweet corn, tossed salad with dressing, and milk. After lunch, children cleaned up, washed their hands, and transitioned to their assigned cots for rest time. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed during the visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of a child, identified on the children's records worksheet, who enrolled in the center on October 6, 2025. GS 110-102 424 For children under two years of age, individualized caregiving routines such as eating, napping and toileting was not interspersed among the daily events. In Space #1, individualized caregiving routines and activities were not planned and documented on the activity plan for a child, younger than nine months of age. This was corrected by having the administrator to print the activity plan that was forwarded to the facility by the operator and reviewing it with the staff in Space #1 prior to posting it for implementation. .0508( e) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. An individual written feeding plan was not provided by the parent or health care provider of a child, identified on the children's records worksheet. 10A NCAC 09 .0902(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The outdoor premises was not checked, prior to initial use this morning, ensuring debris was removed and disposed of. While observing the outdoor learning environment, there were three broken limbs in the active play area that posed a safety hazard for children, two to four-years-old, that were playing outdoors. This was corrected when the administrator removed the broken tree limbs from the outdoor premises and disposed of them. 10A NCAC 09 .0604(p) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, the caregiver did not document compliance with visually checking on a sleeping infant, three months of age. Additionally, documentation was not maintained for a minimum of one month. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on October 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Safe Sleep Practices: We discussed the requirements for a safe sleep policy and I verified the Center’s policy specifies the means by which the operator shall visually check sleeping infants aged 12 months or younger; specifies the frequency with which the operator shall visually check sleeping infants aged 12 months or younger; and specifies how the operator shall document compliance with visually checking on sleeping infants aged 12 months or younger, with such documents to be maintained for a minimum of one month. During the visit, T. Cogdell printed several copies of the Infant Sleep Chart from the DCDEE website and placed them on the clipboard in Space #1. The teacher was instructed to implement the chart into her daily routines and to visually check and document checks for sleeping infants every fifteen minutes and maintain the documentation on file for a minimum of thirty days. Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application and to ensure the required documents are on file by the due date and made available upon request from a representative of the DCDEE. The administrator should not sign off on the document until all areas of the form have been addressed. As a reminder, documentation of receipt of the Summary of the NC Child Care Law shall be maintained in each child’s file and an infant feeding plan is required for all children less than fifteen months old. Rated License Assessment: Discussions occurred with B. Chapman, Operator, regarding the two-component star rated license on August 25, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance for a rated license by month five (December) of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During today’s visit, T. Cogdell and I reviewed the requirements at each star level for Pathway 1: Program Assessment, and Pathway 2: Classroom and Instructional Quality. Based on today’s conversation the facility will pursue the following pathway: Classroom and Instructional Quality. The following documents were reviewed with T. Cogdell and a copy left with her at the end of the visit: • Application for Assessment for a Rated License for Centers • Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers • Facility Continuous Quality Improvement (CQI) Plan • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (Child Care Center) • Family and Community Engagement Standards (Child Care Centers) • QRIS Staff Information and Education Worksheets (Lead Teachers and other Educators) • Enhanced Education Standards for Child Care Center On-Site Administrator, Program Coordinator, Lead Teachers, and Teachers. Education Standards: The staff information sheet for rated licenses was completed. I stated that education must be current in WORKS by the fifth month (December) of the temporary time period so I can verify the eligible star level for education standards. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed T. Cogdell that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (July). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were updated during today’s visit to capture new staff hired from the last visit. As a reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 10/10/2025 Number Present: 14 Completed Date: 10/10/2025 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2025, and prior to today’s visit, the eighteen-month compliance history score was 80% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present. I explained the purpose of today’s visit and requested T. Cogdell accompany me as I conduct a walk-through of the indoor and outdoor areas. I washed my hands prior to conducting the walk-through of the indoor area. T. Cogdell assisted me during the visit. In Space #1, a child, aged three months, slept on their back in their assigned crib. Infant sleep charts were not available for review or maintained on file for thirty days. Three children, aged nine to fourteen months, participated in free play activities. They looked at soft books, stacked soft blocks, and manipulated musical toys. There were no individualized activities documented on the posted activity plan for enrolled children, younger than nine months of age. Additionally, an individual written feeding plan was not posted for a child, three months of age. Staff and children assigned to Spaces #2 and #5, transitioned outdoors for teacher directed and free play activities. Children rode trikes, pushed toys, manipulated sensory stationary equipment, and climbed on the composite structure. Z. Meeks and G. Williams, Teachers, walked around the outdoor area, while participating in parallel play and encouraging conversation and problem solving by asking open-ended questions. Children were reminded of the safety rules when required and given an opportunity to choose whether they wanted to play independently from the group or as part of a group. The teachers followed the children’s lead. In the outdoor learning environment, there were three broken limbs dispersed on the ground underneath the shade tree in the active play area. When asked, it was reported that the outdoor premises were not checked, prior to initial use today, to ensure debris and broken equipment were removed and disposed of. There were no enrollment records for Spaces #3, #4, #6, or #7. Staff and children’s files were monitored today. In addition, required center program records were also monitored. The most recent fire drill was completed on September 19, 2025. The most recent outdoor inspection was completed on September 26, 2025. Attendance records were maintained for each group of children. Upon their return indoors, children and staff assigned to Spaces #2 and #5, washed their hands, participated in personal care routines, and transitioned to the tables for mealtime. Lunch served was pepperoni and cheese pizza, sweet corn, tossed salad with dressing, and milk. After lunch, children cleaned up, washed their hands, and transitioned to their assigned cots for rest time. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed during the visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of a child, identified on the children's records worksheet, who enrolled in the center on October 6, 2025. GS 110-102 424 For children under two years of age, individualized caregiving routines such as eating, napping and toileting was not interspersed among the daily events. In Space #1, individualized caregiving routines and activities were not planned and documented on the activity plan for a child, younger than nine months of age. This was corrected by having the administrator to print the activity plan that was forwarded to the facility by the operator and reviewing it with the staff in Space #1 prior to posting it for implementation. .0508( e) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. An individual written feeding plan was not provided by the parent or health care provider of a child, identified on the children's records worksheet. 10A NCAC 09 .0902(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The outdoor premises was not checked, prior to initial use this morning, ensuring debris was removed and disposed of. While observing the outdoor learning environment, there were three broken limbs in the active play area that posed a safety hazard for children, two to four-years-old, that were playing outdoors. This was corrected when the administrator removed the broken tree limbs from the outdoor premises and disposed of them. 10A NCAC 09 .0604(p) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, the caregiver did not document compliance with visually checking on a sleeping infant, three months of age. Additionally, documentation was not maintained for a minimum of one month. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on October 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Safe Sleep Practices: We discussed the requirements for a safe sleep policy and I verified the Center’s policy specifies the means by which the operator shall visually check sleeping infants aged 12 months or younger; specifies the frequency with which the operator shall visually check sleeping infants aged 12 months or younger; and specifies how the operator shall document compliance with visually checking on sleeping infants aged 12 months or younger, with such documents to be maintained for a minimum of one month. During the visit, T. Cogdell printed several copies of the Infant Sleep Chart from the DCDEE website and placed them on the clipboard in Space #1. The teacher was instructed to implement the chart into her daily routines and to visually check and document checks for sleeping infants every fifteen minutes and maintain the documentation on file for a minimum of thirty days. Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application and to ensure the required documents are on file by the due date and made available upon request from a representative of the DCDEE. The administrator should not sign off on the document until all areas of the form have been addressed. As a reminder, documentation of receipt of the Summary of the NC Child Care Law shall be maintained in each child’s file and an infant feeding plan is required for all children less than fifteen months old. Rated License Assessment: Discussions occurred with B. Chapman, Operator, regarding the two-component star rated license on August 25, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance for a rated license by month five (December) of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During today’s visit, T. Cogdell and I reviewed the requirements at each star level for Pathway 1: Program Assessment, and Pathway 2: Classroom and Instructional Quality. Based on today’s conversation the facility will pursue the following pathway: Classroom and Instructional Quality. The following documents were reviewed with T. Cogdell and a copy left with her at the end of the visit: • Application for Assessment for a Rated License for Centers • Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers • Facility Continuous Quality Improvement (CQI) Plan • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (Child Care Center) • Family and Community Engagement Standards (Child Care Centers) • QRIS Staff Information and Education Worksheets (Lead Teachers and other Educators) • Enhanced Education Standards for Child Care Center On-Site Administrator, Program Coordinator, Lead Teachers, and Teachers. Education Standards: The staff information sheet for rated licenses was completed. I stated that education must be current in WORKS by the fifth month (December) of the temporary time period so I can verify the eligible star level for education standards. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed T. Cogdell that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (July). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were updated during today’s visit to capture new staff hired from the last visit. As a reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 10/10/2025 Number Present: 14 Completed Date: 10/10/2025 Age: From 0 To 4 Total Minutes: 345 Time In: 09:30 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:15 PM List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous visit was completed on September 12, 2025, and prior to today’s visit, the eighteen-month compliance history score was 80% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present. I explained the purpose of today’s visit and requested T. Cogdell accompany me as I conduct a walk-through of the indoor and outdoor areas. I washed my hands prior to conducting the walk-through of the indoor area. T. Cogdell assisted me during the visit. In Space #1, a child, aged three months, slept on their back in their assigned crib. Infant sleep charts were not available for review or maintained on file for thirty days. Three children, aged nine to fourteen months, participated in free play activities. They looked at soft books, stacked soft blocks, and manipulated musical toys. There were no individualized activities documented on the posted activity plan for enrolled children, younger than nine months of age. Additionally, an individual written feeding plan was not posted for a child, three months of age. Staff and children assigned to Spaces #2 and #5, transitioned outdoors for teacher directed and free play activities. Children rode trikes, pushed toys, manipulated sensory stationary equipment, and climbed on the composite structure. Z. Meeks and G. Williams, Teachers, walked around the outdoor area, while participating in parallel play and encouraging conversation and problem solving by asking open-ended questions. Children were reminded of the safety rules when required and given an opportunity to choose whether they wanted to play independently from the group or as part of a group. The teachers followed the children’s lead. In the outdoor learning environment, there were three broken limbs dispersed on the ground underneath the shade tree in the active play area. When asked, it was reported that the outdoor premises were not checked, prior to initial use today, to ensure debris and broken equipment were removed and disposed of. There were no enrollment records for Spaces #3, #4, #6, or #7. Staff and children’s files were monitored today. In addition, required center program records were also monitored. The most recent fire drill was completed on September 19, 2025. The most recent outdoor inspection was completed on September 26, 2025. Attendance records were maintained for each group of children. Upon their return indoors, children and staff assigned to Spaces #2 and #5, washed their hands, participated in personal care routines, and transitioned to the tables for mealtime. Lunch served was pepperoni and cheese pizza, sweet corn, tossed salad with dressing, and milk. After lunch, children cleaned up, washed their hands, and transitioned to their assigned cots for rest time. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed during the visit: Violation Number Comment Rule 114 A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. A summary of the NC Child Care Law was not given to a parent of a child, identified on the children's records worksheet, who enrolled in the center on October 6, 2025. GS 110-102 424 For children under two years of age, individualized caregiving routines such as eating, napping and toileting was not interspersed among the daily events. In Space #1, individualized caregiving routines and activities were not planned and documented on the activity plan for a child, younger than nine months of age. This was corrected by having the administrator to print the activity plan that was forwarded to the facility by the operator and reviewing it with the staff in Space #1 prior to posting it for implementation. .0508( e) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. An individual written feeding plan was not provided by the parent or health care provider of a child, identified on the children's records worksheet. 10A NCAC 09 .0902(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The outdoor premises was not checked, prior to initial use this morning, ensuring debris was removed and disposed of. While observing the outdoor learning environment, there were three broken limbs in the active play area that posed a safety hazard for children, two to four-years-old, that were playing outdoors. This was corrected when the administrator removed the broken tree limbs from the outdoor premises and disposed of them. 10A NCAC 09 .0604(p) 887 Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In Space #1, the caregiver did not document compliance with visually checking on a sleeping infant, three months of age. Additionally, documentation was not maintained for a minimum of one month. .0606(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five (75) percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on October 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Safe Sleep Practices: We discussed the requirements for a safe sleep policy and I verified the Center’s policy specifies the means by which the operator shall visually check sleeping infants aged 12 months or younger; specifies the frequency with which the operator shall visually check sleeping infants aged 12 months or younger; and specifies how the operator shall document compliance with visually checking on sleeping infants aged 12 months or younger, with such documents to be maintained for a minimum of one month. During the visit, T. Cogdell printed several copies of the Infant Sleep Chart from the DCDEE website and placed them on the clipboard in Space #1. The teacher was instructed to implement the chart into her daily routines and to visually check and document checks for sleeping infants every fifteen minutes and maintain the documentation on file for a minimum of thirty days. Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application and to ensure the required documents are on file by the due date and made available upon request from a representative of the DCDEE. The administrator should not sign off on the document until all areas of the form have been addressed. As a reminder, documentation of receipt of the Summary of the NC Child Care Law shall be maintained in each child’s file and an infant feeding plan is required for all children less than fifteen months old. Rated License Assessment: Discussions occurred with B. Chapman, Operator, regarding the two-component star rated license on August 25, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance for a rated license by month five (December) of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During today’s visit, T. Cogdell and I reviewed the requirements at each star level for Pathway 1: Program Assessment, and Pathway 2: Classroom and Instructional Quality. Based on today’s conversation the facility will pursue the following pathway: Classroom and Instructional Quality. The following documents were reviewed with T. Cogdell and a copy left with her at the end of the visit: • Application for Assessment for a Rated License for Centers • Pathway 2 – Classroom & Instructional Quality Star Level Assessment for Child Care Centers • Facility Continuous Quality Improvement (CQI) Plan • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (Child Care Center) • Family and Community Engagement Standards (Child Care Centers) • QRIS Staff Information and Education Worksheets (Lead Teachers and other Educators) • Enhanced Education Standards for Child Care Center On-Site Administrator, Program Coordinator, Lead Teachers, and Teachers. Education Standards: The staff information sheet for rated licenses was completed. I stated that education must be current in WORKS by the fifth month (December) of the temporary time period so I can verify the eligible star level for education standards. The total points for the Child Care Star Rated License will be determined at the end of the six (6) months Temporary Time Period. Indicator Month: Discussions occurred regarding the indictor month for annual compliance monitoring visits at a licensed child care facility. I informed T. Cogdell that when a facility becomes licensed, it is assigned an “annual compliance” month. The annual compliance month is the month in which the facility’s Temporary License was issued (July). I stated the annual compliance month does not change if the facility is issued a 2 – 5 Star License, a Provisional License, or a Probationary License. Child care consultants use the annual compliance month to determine when to schedule each facility’s annual compliance visit. Additionally, representatives of the DCDEE may visit your program at any time and must complete at least one full monitoring visit at least annually. To best support you and the children in care, our goal is to visit programs more frequently. On-going Training: The staff and training worksheets were updated during today’s visit to capture new staff hired from the last visit. As a reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on hours worked, education, and experience. Visit our website: https://ncchildcare.ncdhhs.gov/ for updated information regarding the child care law and rules, forms, and other pertinent information. If you have questions, please contact me at (910) 709-4168. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0825-310L Visit Date: 9/4/2025 Number Present: 12 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 225 Time In: 12:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on August 25, 2025, and prior to today’s visit, the eighteen-month compliance history score was 81% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to safe sleep policies and practices, nutrition for infants and toddlers, staff/child ratios, diaper changing, and general caregiving activities. Upon my arrival at 12:30 p.m., I rang the front doorbell. At 12:31 p.m., T. Cogdell, Administrator, approached the front door and when T. Cogdell saw me standing on the outside through the glass window, T. Cogdell hesitated to open the door. T. Cogdell opened the front door to the Center for me to enter and then proceeded to walk back down the L shaped hallway toward Space #1. I asked T. Cogdell if she was working in a classroom and counted in staff/child ratio? T. Cogdell responded, “Yes.” I followed T. Cogdell down the hallway and into Space #1. There were three children, aged five to twelve months, left unattended while T. Cogdell exited the classroom, walked down the L shaped hallway, and opened the front door to the Center. I stated, “Children cannot be left alone, unsupervised while you open the door for parents / visitors.” T. Cogdell responded, “Not even for a second?” I responded, “No.” I asked T. Cogdell, why didn’t T. Greer, Cook, open the front door since she was standing in the hallway in front of the kitchen, adjacent to Space #1, and T. Cogdell stated, “Because I didn’t think anyone else heard the doorbell.” During today’s visit, the center was not in compliance with staff/child ratio and supervision. I explained the purpose of the visit and requested to wash my hands and conduct an unaccompanied walk-through of the indoor area. There were no enrollment records for Spaces #3, #4, #6, and #7. In Space #1, infants participated in tummy time and free play activities. A diapering routine was observed. Additionally, infant feeding was observed and infant feeding plans monitored for applicable child care requirements. On August 25, 2025, center staff did not comply with the safe sleep policy, and a violation was cited. During today’s visit, the center was in compliance with safe sleep policies and procedures. Children and staff assigned to Spaces #2 and #4, were in Space #7. In Space #7, children, aged two to four years old slept on their assigned cots, looked at books and manipulated puzzles, and listened to soft music that played in the background. After rest/quiet time, the children participated in personal care routines, washed their hands, and transitioned to the tables for afternoon snack. P.M. snack served was cheese crackers, blueberries, and water. One new staff member was employed since the visit completed on August 25, 2025. The staff member’s date of employment was August 28, 2025; however, the employee did not report to work today, nor did she notify the administrator or owner of her absence. The allegations were discussed with the Administrator. I interviewed the Administrator and two additional staff members. During the interviews, it was confirmed that at least one child care provider, who had completed ITS-SIDS training, was present in the infant room, while children were in care on August 28 and August 29, 2025. Additionally, it was reported that all children present in the Center had an opportunity to play outdoors on September 3, 2025, and that the children had not gone outdoors today but will have an opportunity this afternoon, weather permitting. B. Chapman, owner, arrived at the facility at 3:30 p.m. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to safe sleep policies and practices, nutrition for infants and toddlers, diaper changing, and general caregiving activities is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with B. Chapman. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #1, three children aged five to twelve months old were left alone in the space while the administrator walked out of the classroom, and down the L shaped hallway to answer the front door. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. In Space #1, children aged five to twelve months old were not adequately supervised when the administrator walked out of the classroom and down the L shaped hallway to answer the front door. .1801(a)(1-5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The employee, identified on the staff and training worksheet, did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. On August 28 and August 29, 2025, there was not at least one child care provider, who had completed ITS-SIDS training present in the infant room, while children were in care. .01102 (f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff, identified on the staff and training worksheet, prior to providing care with children. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on September 18, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Staff/Child Ratios and Supervision: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. In Space #1, the administrator left the classroom to open the front door to the Center, leaving three children aged six to twelve months alone with no other adult present. The administrator and I reviewed the staff/child ratios and maximum group size applicable to children aged six weeks to five years of age. I strongly encourage you, the administrator, to review the staff/child ratio requirements with your staff and establish a system that provides support for staff working in the classroom when they need to step away from the children. We discussed the importance of utilizing walkie talkies as a form of communication between staff. Additionally, you may want to leave the front door to the Center unlocked or have the cook to greet parents/visitors until you have enough staff on-site to count in staff/child ratio. Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. Leaving a child or a group of children alone is unacceptable. Younger children need closer supervision to remain safe. Parents/guardians have a contract with caregivers to supervise their children. Staff working with the infants in Space #1 walked out of the classroom to answer the front door, leaving the group of three children, aged five to twelve months alone. The administrator and I discussed that she was left to manage the facility while still providing care for the children. Since there is a direct exit in Space #1 leading to the Parking Lot, and Drop-off/Pick up area, you may want to consider utilizing that door when there is no one else on site to greet the parents/visitors and to let them inside the Center. This will allow staff to remain in the classroom, supervising the children, and providing assistance to whomever is at the door. If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0825-310L Visit Date: 9/4/2025 Number Present: 12 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 225 Time In: 12:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on August 25, 2025, and prior to today’s visit, the eighteen-month compliance history score was 81% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to safe sleep policies and practices, nutrition for infants and toddlers, staff/child ratios, diaper changing, and general caregiving activities. Upon my arrival at 12:30 p.m., I rang the front doorbell. At 12:31 p.m., T. Cogdell, Administrator, approached the front door and when T. Cogdell saw me standing on the outside through the glass window, T. Cogdell hesitated to open the door. T. Cogdell opened the front door to the Center for me to enter and then proceeded to walk back down the L shaped hallway toward Space #1. I asked T. Cogdell if she was working in a classroom and counted in staff/child ratio? T. Cogdell responded, “Yes.” I followed T. Cogdell down the hallway and into Space #1. There were three children, aged five to twelve months, left unattended while T. Cogdell exited the classroom, walked down the L shaped hallway, and opened the front door to the Center. I stated, “Children cannot be left alone, unsupervised while you open the door for parents / visitors.” T. Cogdell responded, “Not even for a second?” I responded, “No.” I asked T. Cogdell, why didn’t T. Greer, Cook, open the front door since she was standing in the hallway in front of the kitchen, adjacent to Space #1, and T. Cogdell stated, “Because I didn’t think anyone else heard the doorbell.” During today’s visit, the center was not in compliance with staff/child ratio and supervision. I explained the purpose of the visit and requested to wash my hands and conduct an unaccompanied walk-through of the indoor area. There were no enrollment records for Spaces #3, #4, #6, and #7. In Space #1, infants participated in tummy time and free play activities. A diapering routine was observed. Additionally, infant feeding was observed and infant feeding plans monitored for applicable child care requirements. On August 25, 2025, center staff did not comply with the safe sleep policy, and a violation was cited. During today’s visit, the center was in compliance with safe sleep policies and procedures. Children and staff assigned to Spaces #2 and #4, were in Space #7. In Space #7, children, aged two to four years old slept on their assigned cots, looked at books and manipulated puzzles, and listened to soft music that played in the background. After rest/quiet time, the children participated in personal care routines, washed their hands, and transitioned to the tables for afternoon snack. P.M. snack served was cheese crackers, blueberries, and water. One new staff member was employed since the visit completed on August 25, 2025. The staff member’s date of employment was August 28, 2025; however, the employee did not report to work today, nor did she notify the administrator or owner of her absence. The allegations were discussed with the Administrator. I interviewed the Administrator and two additional staff members. During the interviews, it was confirmed that at least one child care provider, who had completed ITS-SIDS training, was present in the infant room, while children were in care on August 28 and August 29, 2025. Additionally, it was reported that all children present in the Center had an opportunity to play outdoors on September 3, 2025, and that the children had not gone outdoors today but will have an opportunity this afternoon, weather permitting. B. Chapman, owner, arrived at the facility at 3:30 p.m. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to safe sleep policies and practices, nutrition for infants and toddlers, diaper changing, and general caregiving activities is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with B. Chapman. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #1, three children aged five to twelve months old were left alone in the space while the administrator walked out of the classroom, and down the L shaped hallway to answer the front door. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. In Space #1, children aged five to twelve months old were not adequately supervised when the administrator walked out of the classroom and down the L shaped hallway to answer the front door. .1801(a)(1-5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The employee, identified on the staff and training worksheet, did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. On August 28 and August 29, 2025, there was not at least one child care provider, who had completed ITS-SIDS training present in the infant room, while children were in care. .01102 (f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff, identified on the staff and training worksheet, prior to providing care with children. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on September 18, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Staff/Child Ratios and Supervision: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. In Space #1, the administrator left the classroom to open the front door to the Center, leaving three children aged six to twelve months alone with no other adult present. The administrator and I reviewed the staff/child ratios and maximum group size applicable to children aged six weeks to five years of age. I strongly encourage you, the administrator, to review the staff/child ratio requirements with your staff and establish a system that provides support for staff working in the classroom when they need to step away from the children. We discussed the importance of utilizing walkie talkies as a form of communication between staff. Additionally, you may want to leave the front door to the Center unlocked or have the cook to greet parents/visitors until you have enough staff on-site to count in staff/child ratio. Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. Leaving a child or a group of children alone is unacceptable. Younger children need closer supervision to remain safe. Parents/guardians have a contract with caregivers to supervise their children. Staff working with the infants in Space #1 walked out of the classroom to answer the front door, leaving the group of three children, aged five to twelve months alone. The administrator and I discussed that she was left to manage the facility while still providing care for the children. Since there is a direct exit in Space #1 leading to the Parking Lot, and Drop-off/Pick up area, you may want to consider utilizing that door when there is no one else on site to greet the parents/visitors and to let them inside the Center. This will allow staff to remain in the classroom, supervising the children, and providing assistance to whomever is at the door. If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0825-310L Visit Date: 9/4/2025 Number Present: 12 Completed Date: 9/4/2025 Age: From 0 To 4 Total Minutes: 225 Time In: 12:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous visit was completed on August 25, 2025, and prior to today’s visit, the eighteen-month compliance history score was 81% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to safe sleep policies and practices, nutrition for infants and toddlers, staff/child ratios, diaper changing, and general caregiving activities. Upon my arrival at 12:30 p.m., I rang the front doorbell. At 12:31 p.m., T. Cogdell, Administrator, approached the front door and when T. Cogdell saw me standing on the outside through the glass window, T. Cogdell hesitated to open the door. T. Cogdell opened the front door to the Center for me to enter and then proceeded to walk back down the L shaped hallway toward Space #1. I asked T. Cogdell if she was working in a classroom and counted in staff/child ratio? T. Cogdell responded, “Yes.” I followed T. Cogdell down the hallway and into Space #1. There were three children, aged five to twelve months, left unattended while T. Cogdell exited the classroom, walked down the L shaped hallway, and opened the front door to the Center. I stated, “Children cannot be left alone, unsupervised while you open the door for parents / visitors.” T. Cogdell responded, “Not even for a second?” I responded, “No.” I asked T. Cogdell, why didn’t T. Greer, Cook, open the front door since she was standing in the hallway in front of the kitchen, adjacent to Space #1, and T. Cogdell stated, “Because I didn’t think anyone else heard the doorbell.” During today’s visit, the center was not in compliance with staff/child ratio and supervision. I explained the purpose of the visit and requested to wash my hands and conduct an unaccompanied walk-through of the indoor area. There were no enrollment records for Spaces #3, #4, #6, and #7. In Space #1, infants participated in tummy time and free play activities. A diapering routine was observed. Additionally, infant feeding was observed and infant feeding plans monitored for applicable child care requirements. On August 25, 2025, center staff did not comply with the safe sleep policy, and a violation was cited. During today’s visit, the center was in compliance with safe sleep policies and procedures. Children and staff assigned to Spaces #2 and #4, were in Space #7. In Space #7, children, aged two to four years old slept on their assigned cots, looked at books and manipulated puzzles, and listened to soft music that played in the background. After rest/quiet time, the children participated in personal care routines, washed their hands, and transitioned to the tables for afternoon snack. P.M. snack served was cheese crackers, blueberries, and water. One new staff member was employed since the visit completed on August 25, 2025. The staff member’s date of employment was August 28, 2025; however, the employee did not report to work today, nor did she notify the administrator or owner of her absence. The allegations were discussed with the Administrator. I interviewed the Administrator and two additional staff members. During the interviews, it was confirmed that at least one child care provider, who had completed ITS-SIDS training, was present in the infant room, while children were in care on August 28 and August 29, 2025. Additionally, it was reported that all children present in the Center had an opportunity to play outdoors on September 3, 2025, and that the children had not gone outdoors today but will have an opportunity this afternoon, weather permitting. B. Chapman, owner, arrived at the facility at 3:30 p.m. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to safe sleep policies and practices, nutrition for infants and toddlers, diaper changing, and general caregiving activities is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with B. Chapman. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #1, three children aged five to twelve months old were left alone in the space while the administrator walked out of the classroom, and down the L shaped hallway to answer the front door. GS 110-91(7);.0713(a-d) 303 Children were not adequately supervised at all times. In Space #1, children aged five to twelve months old were not adequately supervised when the administrator walked out of the classroom and down the L shaped hallway to answer the front door. .1801(a)(1-5) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. The employee, identified on the staff and training worksheet, did not have a medical report on file prior to employment. 10A NCAC 09 .0701(a) 1831 At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. On August 28 and August 29, 2025, there was not at least one child care provider, who had completed ITS-SIDS training present in the infant room, while children were in care. .01102 (f) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff, identified on the staff and training worksheet, prior to providing care with children. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on September 18, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Staff/Child Ratios and Supervision: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. In Space #1, the administrator left the classroom to open the front door to the Center, leaving three children aged six to twelve months alone with no other adult present. The administrator and I reviewed the staff/child ratios and maximum group size applicable to children aged six weeks to five years of age. I strongly encourage you, the administrator, to review the staff/child ratio requirements with your staff and establish a system that provides support for staff working in the classroom when they need to step away from the children. We discussed the importance of utilizing walkie talkies as a form of communication between staff. Additionally, you may want to leave the front door to the Center unlocked or have the cook to greet parents/visitors until you have enough staff on-site to count in staff/child ratio. Adequate supervision of children is essential to keep children safe from accidents and injuries. Staff must remain with the children assigned to them at all times. Leaving a child or a group of children alone is unacceptable. Younger children need closer supervision to remain safe. Parents/guardians have a contract with caregivers to supervise their children. Staff working with the infants in Space #1 walked out of the classroom to answer the front door, leaving the group of three children, aged five to twelve months alone. The administrator and I discussed that she was left to manage the facility while still providing care for the children. Since there is a direct exit in Space #1 leading to the Parking Lot, and Drop-off/Pick up area, you may want to consider utilizing that door when there is no one else on site to greet the parents/visitors and to let them inside the Center. This will allow staff to remain in the classroom, supervising the children, and providing assistance to whomever is at the door. If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 8/25/2025 Number Present: 15 Completed Date: 8/25/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:35 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. The previous visit was completed on August 11, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present and counted in staff/child ratio in Space #1. I explained the purpose of the visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. T. Cogdell stated, “Two teachers did not report to work today. One teacher is assigned to Space #1, and the other teacher is assigned to Space #5. Additionally, T. Greer, Cook, is counted in staff/child ratio in Space #5. B. Chapman, Owner, is on the way to the facility to prepare and serve meal/snacks.” I washed my hands and conducted an unaccompanied walk-through of the indoor and outdoor areas. There were no enrollment records for Spaces #3, #4, and #6. The menu posted in the reception area, kitchen, and classrooms were dated August 1-19, 2025. During the visit, a current menu dated August 1-29, 2025, was printed and posted for easy reference by parents and the cook. In Space #1, an infant slept in his assigned crib, while a second child woke from their nap. A blanket was observed inside the crib with the infant, who woke from his nap. When prompted, T. Cogdell removed the blanket from the crib. Additionally, six (6) fully prepared bottles stored inside the refrigerator were labeled for the individual child; however, they were not dated, and the posted activity plan was dated August 11-15, 2025. When prompted, T. Cogdell dated the bottles for today (8/25/25) and B. Chapman printed an activity plan dated August 25-29, 2025, and posted it in Space #1. A diapering routine was observed. The child’s hands were not washed after the diaper change. The infant, aged twelve months old, was removed from the diapering station and carried over to the active play space without washing their hands with soap and running water. When prompted, T. Cogdell took the child over to the sink and assisted the child with hand washing. Staff and children assigned to Spaces #2 and #5 participated in free choice activities, personal care routines, and transitioned outdoors. Children, aged two to four years old, played on the composite structure, participated in sensory play, and chased one another inside the fenced-in space. Children, aged one and two years old, danced and clapped to music and played with push and riding toys. After outdoor time, the staff and children returned indoors, washed their hands, and prepared for lunch. Lunch served today was beef meatballs, steamed broccoli, mashed potatoes, pears, and milk. Staff personnel and medical files, three children’s records, and required center program records were monitored today. Information on file was current/accurate. The most current outdoor inspection checklist and fire drill completed on file were dated August 21, 2025, and July 10, 2025. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell and B. Chapman. The following violations were observed and corrected during the visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. In Space #1, a child's hands, identified on the children's records worksheets, were not washed after a diaper change. This was corrected when I requested the teacher assist the child with hand washing at the sink prior to returning the child to the active play space. The teacher complied with the request. 15A NCAC 18A .2803(c)(2) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #1 was dated August 11-15, 2025. This was corrected when the owner printed a copy of the current activity plan dated August 25-29, 2025, and posted it in Space #1 for reference. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted for reference by parents and the cook was dated August 1-19, 2025. This was corrected when the owner printed the menu dated August 1-29, 2025 and posted it where it was easily seen by parents (reception area) and the cook (kitchen). 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, six (6) bottled beverages, sent from the children's homes, were not dated. This was corrected when the teacher recorded today's date on the bottled beverages and sent a reminder on the Bright Wheel App to parents requesting the required information be recorded on the bottles prior to bringing them into the child care facility. 15A NCAC 18A .2804(d) 871 Center staff did not comply with the safe sleep policy. In Space #1, a blanket was placed inside a crib with an infant, aged ten months old, while he slept. This was corrected when the teacher removed the blanket from the crib and placed it inside the child's individual cubby. 10A NCAC 09 .0606(a) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Rated License Assessment: Starting your Pathways to the Stars: I look forward to working with you to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. During today’s visit, I reviewed the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. Additionally, I reviewed the pathway options, identified facility needs, and answered questions to assist T. Cogdell with establishing a plan to achieve compliance for a rated license by month five of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During the temporary time-period, as part of the process, I will need to verify evaluation of staff education. To prepare, be sure the staff member’s education has been evaluated and is available for review. A child care facility is eligible for a rated license of two through five-stars upon application and assessment of compliance with the requirements. WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. All paperwork, except for official transcripts, will no longer be submitted to the Workforce Education Unit. These documents will be uploaded using WORKS via each applicant’s WORKS account. All staff education should be current before the fifth month (July) of the temporary time period. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 (In State Only) or 919-527-6600 for more information concerning WORKS. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can find information that will assist you with quality environments, self-study process, and the Environment Rating Scale assessments using the ITERS-3 and ECERS-3. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. To access resources or information on webinars, go to www.ncrlap.org. A packet of forms, brochures, and technical assistance handouts were reviewed and emailed to T. Cogdell. Childcare Health Consultant: The Cumberland County Department of Public Health’s current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Child Care Center. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. The Partnership for Children of Cumberland County offers on-site technical assistance to child care programs. Types of technical assistance provided include observation and assessment and support and mentoring visits. For more information, contact Mary Welch, CCR&R Program Manager at (910) 867-9700 or visit www.ccpfc.org to complete a technical assistance application. Additionally, please review the Region 5 education, training topics and training calendars for Early Education Professionals. Training: Child care administrators and staff members shall complete health and safety training within one year of employment unless the staff member has completed the training within the year prior to beginning employment. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org. Additionally, staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment and shall complete the BSAC training within three months of becoming employed. Documentation of training must be kept on file for review. Emergency Preparedness and Response (EPR): T. Cogdell completed the Emergency Preparedness and Response in Child Care training at the PFC of Cumberland County on January 28, 2016. T. Cogdell has four (4) months to go online and complete the EPR Plan (November 16, 2025). Fire drills will continue to be completed monthly and lock down drills or shelter in place drills will be completed within three months. The trained staff shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review shall be maintained on file. The template for the EPR plan can be found at: https://rmp.nc.gov/portal/portal.aspx. On-going Training: It is your responsibility to keep the staff and training worksheets current for the consultant to review during annual compliance visits. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on education and experience. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0901 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 8/25/2025 Number Present: 15 Completed Date: 8/25/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:35 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. The previous visit was completed on August 11, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present and counted in staff/child ratio in Space #1. I explained the purpose of the visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. T. Cogdell stated, “Two teachers did not report to work today. One teacher is assigned to Space #1, and the other teacher is assigned to Space #5. Additionally, T. Greer, Cook, is counted in staff/child ratio in Space #5. B. Chapman, Owner, is on the way to the facility to prepare and serve meal/snacks.” I washed my hands and conducted an unaccompanied walk-through of the indoor and outdoor areas. There were no enrollment records for Spaces #3, #4, and #6. The menu posted in the reception area, kitchen, and classrooms were dated August 1-19, 2025. During the visit, a current menu dated August 1-29, 2025, was printed and posted for easy reference by parents and the cook. In Space #1, an infant slept in his assigned crib, while a second child woke from their nap. A blanket was observed inside the crib with the infant, who woke from his nap. When prompted, T. Cogdell removed the blanket from the crib. Additionally, six (6) fully prepared bottles stored inside the refrigerator were labeled for the individual child; however, they were not dated, and the posted activity plan was dated August 11-15, 2025. When prompted, T. Cogdell dated the bottles for today (8/25/25) and B. Chapman printed an activity plan dated August 25-29, 2025, and posted it in Space #1. A diapering routine was observed. The child’s hands were not washed after the diaper change. The infant, aged twelve months old, was removed from the diapering station and carried over to the active play space without washing their hands with soap and running water. When prompted, T. Cogdell took the child over to the sink and assisted the child with hand washing. Staff and children assigned to Spaces #2 and #5 participated in free choice activities, personal care routines, and transitioned outdoors. Children, aged two to four years old, played on the composite structure, participated in sensory play, and chased one another inside the fenced-in space. Children, aged one and two years old, danced and clapped to music and played with push and riding toys. After outdoor time, the staff and children returned indoors, washed their hands, and prepared for lunch. Lunch served today was beef meatballs, steamed broccoli, mashed potatoes, pears, and milk. Staff personnel and medical files, three children’s records, and required center program records were monitored today. Information on file was current/accurate. The most current outdoor inspection checklist and fire drill completed on file were dated August 21, 2025, and July 10, 2025. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell and B. Chapman. The following violations were observed and corrected during the visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. In Space #1, a child's hands, identified on the children's records worksheets, were not washed after a diaper change. This was corrected when I requested the teacher assist the child with hand washing at the sink prior to returning the child to the active play space. The teacher complied with the request. 15A NCAC 18A .2803(c)(2) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #1 was dated August 11-15, 2025. This was corrected when the owner printed a copy of the current activity plan dated August 25-29, 2025, and posted it in Space #1 for reference. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted for reference by parents and the cook was dated August 1-19, 2025. This was corrected when the owner printed the menu dated August 1-29, 2025 and posted it where it was easily seen by parents (reception area) and the cook (kitchen). 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, six (6) bottled beverages, sent from the children's homes, were not dated. This was corrected when the teacher recorded today's date on the bottled beverages and sent a reminder on the Bright Wheel App to parents requesting the required information be recorded on the bottles prior to bringing them into the child care facility. 15A NCAC 18A .2804(d) 871 Center staff did not comply with the safe sleep policy. In Space #1, a blanket was placed inside a crib with an infant, aged ten months old, while he slept. This was corrected when the teacher removed the blanket from the crib and placed it inside the child's individual cubby. 10A NCAC 09 .0606(a) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Rated License Assessment: Starting your Pathways to the Stars: I look forward to working with you to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. During today’s visit, I reviewed the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. Additionally, I reviewed the pathway options, identified facility needs, and answered questions to assist T. Cogdell with establishing a plan to achieve compliance for a rated license by month five of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During the temporary time-period, as part of the process, I will need to verify evaluation of staff education. To prepare, be sure the staff member’s education has been evaluated and is available for review. A child care facility is eligible for a rated license of two through five-stars upon application and assessment of compliance with the requirements. WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. All paperwork, except for official transcripts, will no longer be submitted to the Workforce Education Unit. These documents will be uploaded using WORKS via each applicant’s WORKS account. All staff education should be current before the fifth month (July) of the temporary time period. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 (In State Only) or 919-527-6600 for more information concerning WORKS. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can find information that will assist you with quality environments, self-study process, and the Environment Rating Scale assessments using the ITERS-3 and ECERS-3. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. To access resources or information on webinars, go to www.ncrlap.org. A packet of forms, brochures, and technical assistance handouts were reviewed and emailed to T. Cogdell. Childcare Health Consultant: The Cumberland County Department of Public Health’s current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Child Care Center. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. The Partnership for Children of Cumberland County offers on-site technical assistance to child care programs. Types of technical assistance provided include observation and assessment and support and mentoring visits. For more information, contact Mary Welch, CCR&R Program Manager at (910) 867-9700 or visit www.ccpfc.org to complete a technical assistance application. Additionally, please review the Region 5 education, training topics and training calendars for Early Education Professionals. Training: Child care administrators and staff members shall complete health and safety training within one year of employment unless the staff member has completed the training within the year prior to beginning employment. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org. Additionally, staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment and shall complete the BSAC training within three months of becoming employed. Documentation of training must be kept on file for review. Emergency Preparedness and Response (EPR): T. Cogdell completed the Emergency Preparedness and Response in Child Care training at the PFC of Cumberland County on January 28, 2016. T. Cogdell has four (4) months to go online and complete the EPR Plan (November 16, 2025). Fire drills will continue to be completed monthly and lock down drills or shelter in place drills will be completed within three months. The trained staff shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review shall be maintained on file. The template for the EPR plan can be found at: https://rmp.nc.gov/portal/portal.aspx. On-going Training: It is your responsibility to keep the staff and training worksheets current for the consultant to review during annual compliance visits. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on education and experience. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 8/25/2025 Number Present: 15 Completed Date: 8/25/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:35 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. The previous visit was completed on August 11, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present and counted in staff/child ratio in Space #1. I explained the purpose of the visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. T. Cogdell stated, “Two teachers did not report to work today. One teacher is assigned to Space #1, and the other teacher is assigned to Space #5. Additionally, T. Greer, Cook, is counted in staff/child ratio in Space #5. B. Chapman, Owner, is on the way to the facility to prepare and serve meal/snacks.” I washed my hands and conducted an unaccompanied walk-through of the indoor and outdoor areas. There were no enrollment records for Spaces #3, #4, and #6. The menu posted in the reception area, kitchen, and classrooms were dated August 1-19, 2025. During the visit, a current menu dated August 1-29, 2025, was printed and posted for easy reference by parents and the cook. In Space #1, an infant slept in his assigned crib, while a second child woke from their nap. A blanket was observed inside the crib with the infant, who woke from his nap. When prompted, T. Cogdell removed the blanket from the crib. Additionally, six (6) fully prepared bottles stored inside the refrigerator were labeled for the individual child; however, they were not dated, and the posted activity plan was dated August 11-15, 2025. When prompted, T. Cogdell dated the bottles for today (8/25/25) and B. Chapman printed an activity plan dated August 25-29, 2025, and posted it in Space #1. A diapering routine was observed. The child’s hands were not washed after the diaper change. The infant, aged twelve months old, was removed from the diapering station and carried over to the active play space without washing their hands with soap and running water. When prompted, T. Cogdell took the child over to the sink and assisted the child with hand washing. Staff and children assigned to Spaces #2 and #5 participated in free choice activities, personal care routines, and transitioned outdoors. Children, aged two to four years old, played on the composite structure, participated in sensory play, and chased one another inside the fenced-in space. Children, aged one and two years old, danced and clapped to music and played with push and riding toys. After outdoor time, the staff and children returned indoors, washed their hands, and prepared for lunch. Lunch served today was beef meatballs, steamed broccoli, mashed potatoes, pears, and milk. Staff personnel and medical files, three children’s records, and required center program records were monitored today. Information on file was current/accurate. The most current outdoor inspection checklist and fire drill completed on file were dated August 21, 2025, and July 10, 2025. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell and B. Chapman. The following violations were observed and corrected during the visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. In Space #1, a child's hands, identified on the children's records worksheets, were not washed after a diaper change. This was corrected when I requested the teacher assist the child with hand washing at the sink prior to returning the child to the active play space. The teacher complied with the request. 15A NCAC 18A .2803(c)(2) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #1 was dated August 11-15, 2025. This was corrected when the owner printed a copy of the current activity plan dated August 25-29, 2025, and posted it in Space #1 for reference. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted for reference by parents and the cook was dated August 1-19, 2025. This was corrected when the owner printed the menu dated August 1-29, 2025 and posted it where it was easily seen by parents (reception area) and the cook (kitchen). 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, six (6) bottled beverages, sent from the children's homes, were not dated. This was corrected when the teacher recorded today's date on the bottled beverages and sent a reminder on the Bright Wheel App to parents requesting the required information be recorded on the bottles prior to bringing them into the child care facility. 15A NCAC 18A .2804(d) 871 Center staff did not comply with the safe sleep policy. In Space #1, a blanket was placed inside a crib with an infant, aged ten months old, while he slept. This was corrected when the teacher removed the blanket from the crib and placed it inside the child's individual cubby. 10A NCAC 09 .0606(a) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Rated License Assessment: Starting your Pathways to the Stars: I look forward to working with you to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. During today’s visit, I reviewed the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. Additionally, I reviewed the pathway options, identified facility needs, and answered questions to assist T. Cogdell with establishing a plan to achieve compliance for a rated license by month five of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During the temporary time-period, as part of the process, I will need to verify evaluation of staff education. To prepare, be sure the staff member’s education has been evaluated and is available for review. A child care facility is eligible for a rated license of two through five-stars upon application and assessment of compliance with the requirements. WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. All paperwork, except for official transcripts, will no longer be submitted to the Workforce Education Unit. These documents will be uploaded using WORKS via each applicant’s WORKS account. All staff education should be current before the fifth month (July) of the temporary time period. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 (In State Only) or 919-527-6600 for more information concerning WORKS. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can find information that will assist you with quality environments, self-study process, and the Environment Rating Scale assessments using the ITERS-3 and ECERS-3. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. To access resources or information on webinars, go to www.ncrlap.org. A packet of forms, brochures, and technical assistance handouts were reviewed and emailed to T. Cogdell. Childcare Health Consultant: The Cumberland County Department of Public Health’s current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Child Care Center. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. The Partnership for Children of Cumberland County offers on-site technical assistance to child care programs. Types of technical assistance provided include observation and assessment and support and mentoring visits. For more information, contact Mary Welch, CCR&R Program Manager at (910) 867-9700 or visit www.ccpfc.org to complete a technical assistance application. Additionally, please review the Region 5 education, training topics and training calendars for Early Education Professionals. Training: Child care administrators and staff members shall complete health and safety training within one year of employment unless the staff member has completed the training within the year prior to beginning employment. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org. Additionally, staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment and shall complete the BSAC training within three months of becoming employed. Documentation of training must be kept on file for review. Emergency Preparedness and Response (EPR): T. Cogdell completed the Emergency Preparedness and Response in Child Care training at the PFC of Cumberland County on January 28, 2016. T. Cogdell has four (4) months to go online and complete the EPR Plan (November 16, 2025). Fire drills will continue to be completed monthly and lock down drills or shelter in place drills will be completed within three months. The trained staff shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review shall be maintained on file. The template for the EPR plan can be found at: https://rmp.nc.gov/portal/portal.aspx. On-going Training: It is your responsibility to keep the staff and training worksheets current for the consultant to review during annual compliance visits. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on education and experience. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: Visit Date: 8/25/2025 Number Present: 15 Completed Date: 8/25/2025 Age: From 0 To 4 Total Minutes: 300 Time In: 09:35 AM Time Out: 02:35 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. The previous visit was completed on August 11, 2025, and prior to today’s visit, the eighteen-month compliance history score was 87% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved, Building, Fire, and Sanitation Inspection. T. Cogdell, Administrator, was present and counted in staff/child ratio in Space #1. I explained the purpose of the visit and requested to conduct an unaccompanied walk-through of the indoor and outdoor areas. T. Cogdell stated, “Two teachers did not report to work today. One teacher is assigned to Space #1, and the other teacher is assigned to Space #5. Additionally, T. Greer, Cook, is counted in staff/child ratio in Space #5. B. Chapman, Owner, is on the way to the facility to prepare and serve meal/snacks.” I washed my hands and conducted an unaccompanied walk-through of the indoor and outdoor areas. There were no enrollment records for Spaces #3, #4, and #6. The menu posted in the reception area, kitchen, and classrooms were dated August 1-19, 2025. During the visit, a current menu dated August 1-29, 2025, was printed and posted for easy reference by parents and the cook. In Space #1, an infant slept in his assigned crib, while a second child woke from their nap. A blanket was observed inside the crib with the infant, who woke from his nap. When prompted, T. Cogdell removed the blanket from the crib. Additionally, six (6) fully prepared bottles stored inside the refrigerator were labeled for the individual child; however, they were not dated, and the posted activity plan was dated August 11-15, 2025. When prompted, T. Cogdell dated the bottles for today (8/25/25) and B. Chapman printed an activity plan dated August 25-29, 2025, and posted it in Space #1. A diapering routine was observed. The child’s hands were not washed after the diaper change. The infant, aged twelve months old, was removed from the diapering station and carried over to the active play space without washing their hands with soap and running water. When prompted, T. Cogdell took the child over to the sink and assisted the child with hand washing. Staff and children assigned to Spaces #2 and #5 participated in free choice activities, personal care routines, and transitioned outdoors. Children, aged two to four years old, played on the composite structure, participated in sensory play, and chased one another inside the fenced-in space. Children, aged one and two years old, danced and clapped to music and played with push and riding toys. After outdoor time, the staff and children returned indoors, washed their hands, and prepared for lunch. Lunch served today was beef meatballs, steamed broccoli, mashed potatoes, pears, and milk. Staff personnel and medical files, three children’s records, and required center program records were monitored today. Information on file was current/accurate. The most current outdoor inspection checklist and fire drill completed on file were dated August 21, 2025, and July 10, 2025. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell and B. Chapman. The following violations were observed and corrected during the visit: Violation Number Comment Rule 405 A child's hands were not washed after each diaper change. In Space #1, a child's hands, identified on the children's records worksheets, were not washed after a diaper change. This was corrected when I requested the teacher assist the child with hand washing at the sink prior to returning the child to the active play space. The teacher complied with the request. 15A NCAC 18A .2803(c)(2) 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #1 was dated August 11-15, 2025. This was corrected when the owner printed a copy of the current activity plan dated August 25-29, 2025, and posted it in Space #1 for reference. GS 110-91(12); .0508(a) 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted for reference by parents and the cook was dated August 1-19, 2025. This was corrected when the owner printed the menu dated August 1-29, 2025 and posted it where it was easily seen by parents (reception area) and the cook (kitchen). 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In Space #1, six (6) bottled beverages, sent from the children's homes, were not dated. This was corrected when the teacher recorded today's date on the bottled beverages and sent a reminder on the Bright Wheel App to parents requesting the required information be recorded on the bottles prior to bringing them into the child care facility. 15A NCAC 18A .2804(d) 871 Center staff did not comply with the safe sleep policy. In Space #1, a blanket was placed inside a crib with an infant, aged ten months old, while he slept. This was corrected when the teacher removed the blanket from the crib and placed it inside the child's individual cubby. 10A NCAC 09 .0606(a) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The compliance history is based on violations that are cited during visits to your facility. If you have an acceptable compliance history at the end of your temporary license you will be eligible to apply for a star rated license. Failure to maintain an acceptable compliance history may result in the issuance of administrative action up to and including denial of a full license at the end of the temporary time period. Technical Assistance Specific to Today’s Visit: Rated License Assessment: Starting your Pathways to the Stars: I look forward to working with you to transition to the new QRIS system, also known as Pathways to the Stars, located in Section .3200 of the Child Care Rules. During today’s visit, I reviewed the new rules in Section .3200; Standards for Two through Five Star Rated Licenses. Additionally, I reviewed the pathway options, identified facility needs, and answered questions to assist T. Cogdell with establishing a plan to achieve compliance for a rated license by month five of the Temporary Time period. As a reminder, the facility must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized care after six (6) months. Rather than a star level being determined by points earned, star level is now determined by meeting the requirements at each star level within the pathway chosen. During the temporary time-period, as part of the process, I will need to verify evaluation of staff education. To prepare, be sure the staff member’s education has been evaluated and is available for review. A child care facility is eligible for a rated license of two through five-stars upon application and assessment of compliance with the requirements. WORKS is a self-service applicant portal that will be used by an individual applicant to register and maintain their workforce information to support education requirements. The WORKS portal is available online and requires the user to maintain an individual North Carolina Identity Management (NCID) username and password. All paperwork, except for official transcripts, will no longer be submitted to the Workforce Education Unit. These documents will be uploaded using WORKS via each applicant’s WORKS account. All staff education should be current before the fifth month (July) of the temporary time period. For more information about NCID and WORKS, visit the DCDEE website at www.ncchildcare.ncdhhs.gov to view more information under the DCDEE WORKS tab http://ncchildcare.ncdhhs.gov/general/mb_dcdeeworks.asp. You can also contact the Workforce Education Unit at 1-800-859-0829 (In State Only) or 919-527-6600 for more information concerning WORKS. The NCRLAP website (www.ncrlap.org) has a wealth of information on the Environment Rating Scales and overall quality issues for child care. You can find information that will assist you with quality environments, self-study process, and the Environment Rating Scale assessments using the ITERS-3 and ECERS-3. Training videos are available on the following topics: Overview of the Assessment Process, Using Materials with Non-Mobile Infants, A Safe Place for Gross Motor Play, Hand washing and Other Basic Health Considerations, and Language for Learning. To access resources or information on webinars, go to www.ncrlap.org. A packet of forms, brochures, and technical assistance handouts were reviewed and emailed to T. Cogdell. Childcare Health Consultant: The Cumberland County Department of Public Health’s current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Child Care Center. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. The Partnership for Children of Cumberland County offers on-site technical assistance to child care programs. Types of technical assistance provided include observation and assessment and support and mentoring visits. For more information, contact Mary Welch, CCR&R Program Manager at (910) 867-9700 or visit www.ccpfc.org to complete a technical assistance application. Additionally, please review the Region 5 education, training topics and training calendars for Early Education Professionals. Training: Child care administrators and staff members shall complete health and safety training within one year of employment unless the staff member has completed the training within the year prior to beginning employment. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The child care administrator and all staff members shall complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Recognizing and Responding to Suspicions of Child Maltreatment training is available at https://www.preventchildabusenc.org. Additionally, staff who are responsible for supervising groups of school-age children (group leaders) shall be at least 18 years of age and have a high school diploma or its equivalent prior to employment and shall complete the BSAC training within three months of becoming employed. Documentation of training must be kept on file for review. Emergency Preparedness and Response (EPR): T. Cogdell completed the Emergency Preparedness and Response in Child Care training at the PFC of Cumberland County on January 28, 2016. T. Cogdell has four (4) months to go online and complete the EPR Plan (November 16, 2025). Fire drills will continue to be completed monthly and lock down drills or shelter in place drills will be completed within three months. The trained staff shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. All staff shall review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review shall be maintained on file. The template for the EPR plan can be found at: https://rmp.nc.gov/portal/portal.aspx. On-going Training: It is your responsibility to keep the staff and training worksheets current for the consultant to review during annual compliance visits. Reminder: After the first year of employment, the child care administrator and any staff who work with children shall participate in on-going training activities annually. Refer to child care requirement 09.1103 for the number of required training hours based on education and experience. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit If you have questions, please contact me at: (910) 709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0725-322L Visit Date: 8/4/2025 Number Present: 17 Completed Date: 8/4/2025 Age: From 0 To 5 Total Minutes: 95 Time In: 09:45 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with staff/child ratios and grouping of children that were cited during the complaint visit completed on July 25, 2025. The eighteen-month compliance history score was 81%, which is above the required 75%, North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued, July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved Building, Fire, and Sanitation Inspection. Upon my arrival, T. Cogdell, Administrator, greeted me. I explained the purpose of today’s visit and asked T. Cogdell if she would like to accompany me during the walk-through of the indoor and outdoor areas as I monitor applicable child care requirements. T. Cogdell replied, “Yes.” Infants/Toddlers in Space #1 slept/rested and participated in personal care routines and free play activities. A diapering routine was observed. In Space #2, children aged one- and two-years old colored at the table and looked at books while M. Wingo gathered the required items for personal care routines. In Space #5, children aged three to five years old cleaned up from AM snack and transitioned to a large group activity. C. Campbell, Lead Teacher, introduced the Letter “A” and made the “A” sound for the children to imitate. They named words that begin with the Letter “A” and practiced drawing the letter “A” in the air with their finger. Afterwards, they transitioned to the activity areas in the classroom. The activity plan posted in Space #5 was dated July 1-31, 2025. When prompted, T. Cogdell went to the office and obtained the activity plan dated August 1-31, 2025, and posted it in Space #5 for review and implementation. AM snack served was corn flakes, mixed fruit, and milk. After monitoring the indoor and outdoor areas, T. Cogdell and I returned to the administrative space. Items #301 and #318 cited on July 25, 2025, were in compliance during today’s visit. Staff/child ratios, supervision, adequate/approved space, and permit restrictions were in compliance today. One new staff member’s personnel and medical files were monitored and found to meet compliance. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violation was observed and corrected during the visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #5 was dated July 1-31, 2025. This was corrected when the administrator went to her office and obtained a current activity plan dated August 1-31, 2025, and posted it in Space #5 for reference and implementation. GS 110-91(12); .0508(a) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. A full review of child care requirements is scheduled to be completed with the owner and administrator on August 11, 2025, at 9:00 a.m. Facility Specific TA/Consultation/Reminders: A violation regarding activity plans was observed and documented today. Complete and dated weekly/monthly activity plans include developmentally appropriate activities for enrolled children. Children attending early care and education programs with well-developed curricula are more likely to achieve appropriate levels of development. Activity plans for all children must include and meet the following minimum licensing requirements: • Daily activities to stimulate the five developmental domains as listed in the NC Foundations for Early Learning and Development book. (social and emotional development, health and physical development, approaches to play and learning, language development/ communication, and cognitive development). • Daily gross motor activities which may occur indoors or outdoors. • Reflect at least four activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining three activities should occur in the following areas: art/creative play, children’s books, blocks and block building, manipulatives, and family living/dramatic play. • Free choice and adult-directed activities, which allow children to choose and participate with the whole group, in a small group or independently. • In addition, activity plans must include each of these three enrichment activities on at least a weekly basis: sand/water play; science and nature; and music and rhythm. Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. The administrator and I discussed the importance of developmentally appropriate activities for each age group. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at 910-709-4168 or Rhonda.blackmon@dhhs.nc.gov if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0725-322L Visit Date: 8/4/2025 Number Present: 17 Completed Date: 8/4/2025 Age: From 0 To 5 Total Minutes: 95 Time In: 09:45 AM Time Out: 11:20 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today's unannounced visit was to monitor compliance with staff/child ratios and grouping of children that were cited during the complaint visit completed on July 25, 2025. The eighteen-month compliance history score was 81%, which is above the required 75%, North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Temporary License issued, July 16, 2025 to January 16, 2026. The information on record with DCDEE was verified as correct by Tammy Cogdell, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved Building, Fire, and Sanitation Inspection. Upon my arrival, T. Cogdell, Administrator, greeted me. I explained the purpose of today’s visit and asked T. Cogdell if she would like to accompany me during the walk-through of the indoor and outdoor areas as I monitor applicable child care requirements. T. Cogdell replied, “Yes.” Infants/Toddlers in Space #1 slept/rested and participated in personal care routines and free play activities. A diapering routine was observed. In Space #2, children aged one- and two-years old colored at the table and looked at books while M. Wingo gathered the required items for personal care routines. In Space #5, children aged three to five years old cleaned up from AM snack and transitioned to a large group activity. C. Campbell, Lead Teacher, introduced the Letter “A” and made the “A” sound for the children to imitate. They named words that begin with the Letter “A” and practiced drawing the letter “A” in the air with their finger. Afterwards, they transitioned to the activity areas in the classroom. The activity plan posted in Space #5 was dated July 1-31, 2025. When prompted, T. Cogdell went to the office and obtained the activity plan dated August 1-31, 2025, and posted it in Space #5 for review and implementation. AM snack served was corn flakes, mixed fruit, and milk. After monitoring the indoor and outdoor areas, T. Cogdell and I returned to the administrative space. Items #301 and #318 cited on July 25, 2025, were in compliance during today’s visit. Staff/child ratios, supervision, adequate/approved space, and permit restrictions were in compliance today. One new staff member’s personnel and medical files were monitored and found to meet compliance. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violation was observed and corrected during the visit: Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in Space #5 was dated July 1-31, 2025. This was corrected when the administrator went to her office and obtained a current activity plan dated August 1-31, 2025, and posted it in Space #5 for reference and implementation. GS 110-91(12); .0508(a) No compliance letter is due at this time. As a reminder, Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. A full review of child care requirements is scheduled to be completed with the owner and administrator on August 11, 2025, at 9:00 a.m. Facility Specific TA/Consultation/Reminders: A violation regarding activity plans was observed and documented today. Complete and dated weekly/monthly activity plans include developmentally appropriate activities for enrolled children. Children attending early care and education programs with well-developed curricula are more likely to achieve appropriate levels of development. Activity plans for all children must include and meet the following minimum licensing requirements: • Daily activities to stimulate the five developmental domains as listed in the NC Foundations for Early Learning and Development book. (social and emotional development, health and physical development, approaches to play and learning, language development/ communication, and cognitive development). • Daily gross motor activities which may occur indoors or outdoors. • Reflect at least four activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining three activities should occur in the following areas: art/creative play, children’s books, blocks and block building, manipulatives, and family living/dramatic play. • Free choice and adult-directed activities, which allow children to choose and participate with the whole group, in a small group or independently. • In addition, activity plans must include each of these three enrichment activities on at least a weekly basis: sand/water play; science and nature; and music and rhythm. Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. The administrator and I discussed the importance of developmentally appropriate activities for each age group. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at 910-709-4168 or Rhonda.blackmon@dhhs.nc.gov if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0725-322L Visit Date: 7/25/2025 Number Present: 20 Completed Date: 7/25/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 12:35 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. A Temporary License effective July 16, 2025 to January 16, 2026, was issued as part of a change of ownership. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to nutrition for infants and toddlers, staff/child ratios, supervision, and general caregiving activities. Shawnette Roper, Administrative Assistant, and Tammy Cogdell, Administrator, were present and counted in staff/child ratio in Spaces #1 and #7. T. Cogdell’s date of employment was July 21, 2026. I explained the purpose of the visit and requested permission to wash my hands prior to conducting a walk-through of the indoor environment. Permission was granted. Children were observed resting, participating in free-choice activities and tummy time, and afternoon snack. T. Lucas, Lead Teacher assigned to Space #1, returned from her lunch break at 1:05 p.m. Upon her return, S. Roper joined T. Cogdell in Space #7. Based on my observation, one year old children were grouped with children three years of age and older and the maximum group size based on the age of the youngest child was exceeded. Routine care and handwashing practices were observed. Snack consisted of pretzels and orange juice. I contacted the owner by telephone to discuss the allegations and to inform him the facility was not in compliance with staff/child ratios. He stated that he would contact his other licensed program by telephone and send a qualified staff member over to the facility to achieve compliance with staff/child ratio requirements. A. Williams, Lead Teacher, arrived at the facility at 3:15 p.m. with her personnel and medical files. S. Roper and four children, aged one and two years old, transitioned to Space #2 and A. Williams and eleven children, aged three to five years old, transitioned to Space #4. General caregiving routines were observed and verified to meet compliance. Additionally, adequate supervision that was cited on July 15, 2025, was observed in compliance today. The owner arrived at the facility at 3:35 p.m. One recently hired staff member’s file was not available for review. Upon request, the application, NCDHHS DCDEE Qualification letter, emergency information, health assessment/medical and TB test results, and CPR and First Aid certifications were made available for review. The allegations were discussed with the Administrator and Administrative Assistant. I interviewed the Administrator, Administrative Assistant, Owner, four parents, and one teacher. During the interviews, it was confirmed that the facility did not maintain compliance with staff/child ratios on Wednesday, July 23, 2025, and Friday, July 25, 2025. Additionally, it was reported: • Two staff members walked out and quit on Tuesday, July 22, 2025, leaving the facility short staffed. • Parents of children, aged six weeks to one year old, were turned away once the classroom was at the 1 to 5 ratio; however, children, aged thirteen months to five years old were accepted into the facility and grouped together for the day. • Parents stated they have been patient and tried to work with new management, but this issue has been ongoing with no resolution. Parents explained that their concerns are not being taken seriously, and the owner even called one of them “delusional” when she contacted him to discuss her concerns. • Several parents have withdrawn their children from the facility because of the way business is conducted. Parents/grandparents stated they have concerns about leaving their children because they never know who is going to be caring for them, what classroom the children are going to be in, and if they’re going to get a telephone call at work to pick their child up early because they’re not in compliance with staff/child ratios. • Two family members of a child visited the facility today from 1:04 p.m. to 2:59 p.m. to observe staff/child ratios and caregiving. The family members stated they are concerned about the lack of continuity of care and staff shortage. • The owner is aware of the staffing challenges, parental concerns, and dissatisfied employees. He explained that he has interviewed and hired two new employees that will start work on July 28, 2025. Additionally, a qualified administrator was hired on Monday, July 21, 2025, and he’s in the process of scheduling a parent meeting to meet with parents of enrolled children to address their concerns and to discuss his vision for the child care facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to nutrition for infants and toddlers and staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to supervision and general caregiving activities is unsubstantiated. The owner left the facility at 4:35 p.m. At the completion of the visit, the Visit Summary was reviewed with S. Roper. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #7, minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were fifteen children, aged one to five years old, with one staff member counted in staff/child ratios. This was corrected when another qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. Four children, one and two years old, transitioned to Space #2 with S. Roper and eleven children, three to five years old, transitioned to Space #4 with A. Williams. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space #7, children between 12 and 24 months of age were grouped with children 3 years of age or older. This was corrected when a qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. S. Roper and four children, ages one and two years old, transitioned to Space #2. 10A NCAC 09 .0713(a)(6) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. In Space #1, formula and other beverages which require refrigeration was not properly refrigerated. The thermometer inside the refrigerator read 50°F instead of 45°F (7°C) or below. This was corrected by having the owner to remove this refrigerator from Space #1 and place the formula and other beverages in the second refrigerator in Space #1, where the thermometer read 40°F. 15A NCAC 18A .2804(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. The employee's personnel file, identified on the staff and training worksheet, did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all the required information was not maintained in the staff person's file that was employed on July 21, 2025. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on August 8, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance/Consultation Specific to Today’s Visit: We discussed the following: Staff/child ratios and grouping of children: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. T. Cogdell and I reviewed the minimum staff/child ratios and maximum group size applicable to children one year of age. I strongly encourage you to review the staff/child ratio requirements with your staff and establish a system that provides support to staff working in the classroom when they need to step away from the children or when staff are absent. For additional guidance, please refer to child care rule .0713. As a reminder, the staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over. (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age. A Pre-Service for Administrator of a Child Care Center form was left with T. Cogdell for her to complete and return to me via email by Wednesday, July 30, 2025. Storage: Upon my initial walkthrough of the facility, I observed a staff members’ purse sitting on the counter in Space #4. There were no children in the Space. When prompted, T. Cogdell removed the purse from the classroom and placed it inside locked storage. As a reminder, employee purses and other personal effects shall be kept out of reach of children. Out of reach is at least five feet above the finished floor. Due to the violation cited today for staff/child ratios and grouping of children, a follow-up visit will be conducted to monitor for compliance of applicable child care requirements. A full review of the child care law and child care requirements is scheduled to be conducted with the owner, administrator, and administrative assistant on Monday, August 11, 2025, at 9:00 a.m. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0713 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0725-322L Visit Date: 7/25/2025 Number Present: 20 Completed Date: 7/25/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 12:35 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. A Temporary License effective July 16, 2025 to January 16, 2026, was issued as part of a change of ownership. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to nutrition for infants and toddlers, staff/child ratios, supervision, and general caregiving activities. Shawnette Roper, Administrative Assistant, and Tammy Cogdell, Administrator, were present and counted in staff/child ratio in Spaces #1 and #7. T. Cogdell’s date of employment was July 21, 2026. I explained the purpose of the visit and requested permission to wash my hands prior to conducting a walk-through of the indoor environment. Permission was granted. Children were observed resting, participating in free-choice activities and tummy time, and afternoon snack. T. Lucas, Lead Teacher assigned to Space #1, returned from her lunch break at 1:05 p.m. Upon her return, S. Roper joined T. Cogdell in Space #7. Based on my observation, one year old children were grouped with children three years of age and older and the maximum group size based on the age of the youngest child was exceeded. Routine care and handwashing practices were observed. Snack consisted of pretzels and orange juice. I contacted the owner by telephone to discuss the allegations and to inform him the facility was not in compliance with staff/child ratios. He stated that he would contact his other licensed program by telephone and send a qualified staff member over to the facility to achieve compliance with staff/child ratio requirements. A. Williams, Lead Teacher, arrived at the facility at 3:15 p.m. with her personnel and medical files. S. Roper and four children, aged one and two years old, transitioned to Space #2 and A. Williams and eleven children, aged three to five years old, transitioned to Space #4. General caregiving routines were observed and verified to meet compliance. Additionally, adequate supervision that was cited on July 15, 2025, was observed in compliance today. The owner arrived at the facility at 3:35 p.m. One recently hired staff member’s file was not available for review. Upon request, the application, NCDHHS DCDEE Qualification letter, emergency information, health assessment/medical and TB test results, and CPR and First Aid certifications were made available for review. The allegations were discussed with the Administrator and Administrative Assistant. I interviewed the Administrator, Administrative Assistant, Owner, four parents, and one teacher. During the interviews, it was confirmed that the facility did not maintain compliance with staff/child ratios on Wednesday, July 23, 2025, and Friday, July 25, 2025. Additionally, it was reported: • Two staff members walked out and quit on Tuesday, July 22, 2025, leaving the facility short staffed. • Parents of children, aged six weeks to one year old, were turned away once the classroom was at the 1 to 5 ratio; however, children, aged thirteen months to five years old were accepted into the facility and grouped together for the day. • Parents stated they have been patient and tried to work with new management, but this issue has been ongoing with no resolution. Parents explained that their concerns are not being taken seriously, and the owner even called one of them “delusional” when she contacted him to discuss her concerns. • Several parents have withdrawn their children from the facility because of the way business is conducted. Parents/grandparents stated they have concerns about leaving their children because they never know who is going to be caring for them, what classroom the children are going to be in, and if they’re going to get a telephone call at work to pick their child up early because they’re not in compliance with staff/child ratios. • Two family members of a child visited the facility today from 1:04 p.m. to 2:59 p.m. to observe staff/child ratios and caregiving. The family members stated they are concerned about the lack of continuity of care and staff shortage. • The owner is aware of the staffing challenges, parental concerns, and dissatisfied employees. He explained that he has interviewed and hired two new employees that will start work on July 28, 2025. Additionally, a qualified administrator was hired on Monday, July 21, 2025, and he’s in the process of scheduling a parent meeting to meet with parents of enrolled children to address their concerns and to discuss his vision for the child care facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to nutrition for infants and toddlers and staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to supervision and general caregiving activities is unsubstantiated. The owner left the facility at 4:35 p.m. At the completion of the visit, the Visit Summary was reviewed with S. Roper. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #7, minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were fifteen children, aged one to five years old, with one staff member counted in staff/child ratios. This was corrected when another qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. Four children, one and two years old, transitioned to Space #2 with S. Roper and eleven children, three to five years old, transitioned to Space #4 with A. Williams. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space #7, children between 12 and 24 months of age were grouped with children 3 years of age or older. This was corrected when a qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. S. Roper and four children, ages one and two years old, transitioned to Space #2. 10A NCAC 09 .0713(a)(6) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. In Space #1, formula and other beverages which require refrigeration was not properly refrigerated. The thermometer inside the refrigerator read 50°F instead of 45°F (7°C) or below. This was corrected by having the owner to remove this refrigerator from Space #1 and place the formula and other beverages in the second refrigerator in Space #1, where the thermometer read 40°F. 15A NCAC 18A .2804(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. The employee's personnel file, identified on the staff and training worksheet, did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all the required information was not maintained in the staff person's file that was employed on July 21, 2025. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on August 8, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance/Consultation Specific to Today’s Visit: We discussed the following: Staff/child ratios and grouping of children: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. T. Cogdell and I reviewed the minimum staff/child ratios and maximum group size applicable to children one year of age. I strongly encourage you to review the staff/child ratio requirements with your staff and establish a system that provides support to staff working in the classroom when they need to step away from the children or when staff are absent. For additional guidance, please refer to child care rule .0713. As a reminder, the staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over. (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age. A Pre-Service for Administrator of a Child Care Center form was left with T. Cogdell for her to complete and return to me via email by Wednesday, July 30, 2025. Storage: Upon my initial walkthrough of the facility, I observed a staff members’ purse sitting on the counter in Space #4. There were no children in the Space. When prompted, T. Cogdell removed the purse from the classroom and placed it inside locked storage. As a reminder, employee purses and other personal effects shall be kept out of reach of children. Out of reach is at least five feet above the finished floor. Due to the violation cited today for staff/child ratios and grouping of children, a follow-up visit will be conducted to monitor for compliance of applicable child care requirements. A full review of the child care law and child care requirements is scheduled to be conducted with the owner, administrator, and administrative assistant on Monday, August 11, 2025, at 9:00 a.m. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0725-322L Visit Date: 7/25/2025 Number Present: 20 Completed Date: 7/25/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 12:35 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. A Temporary License effective July 16, 2025 to January 16, 2026, was issued as part of a change of ownership. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to nutrition for infants and toddlers, staff/child ratios, supervision, and general caregiving activities. Shawnette Roper, Administrative Assistant, and Tammy Cogdell, Administrator, were present and counted in staff/child ratio in Spaces #1 and #7. T. Cogdell’s date of employment was July 21, 2026. I explained the purpose of the visit and requested permission to wash my hands prior to conducting a walk-through of the indoor environment. Permission was granted. Children were observed resting, participating in free-choice activities and tummy time, and afternoon snack. T. Lucas, Lead Teacher assigned to Space #1, returned from her lunch break at 1:05 p.m. Upon her return, S. Roper joined T. Cogdell in Space #7. Based on my observation, one year old children were grouped with children three years of age and older and the maximum group size based on the age of the youngest child was exceeded. Routine care and handwashing practices were observed. Snack consisted of pretzels and orange juice. I contacted the owner by telephone to discuss the allegations and to inform him the facility was not in compliance with staff/child ratios. He stated that he would contact his other licensed program by telephone and send a qualified staff member over to the facility to achieve compliance with staff/child ratio requirements. A. Williams, Lead Teacher, arrived at the facility at 3:15 p.m. with her personnel and medical files. S. Roper and four children, aged one and two years old, transitioned to Space #2 and A. Williams and eleven children, aged three to five years old, transitioned to Space #4. General caregiving routines were observed and verified to meet compliance. Additionally, adequate supervision that was cited on July 15, 2025, was observed in compliance today. The owner arrived at the facility at 3:35 p.m. One recently hired staff member’s file was not available for review. Upon request, the application, NCDHHS DCDEE Qualification letter, emergency information, health assessment/medical and TB test results, and CPR and First Aid certifications were made available for review. The allegations were discussed with the Administrator and Administrative Assistant. I interviewed the Administrator, Administrative Assistant, Owner, four parents, and one teacher. During the interviews, it was confirmed that the facility did not maintain compliance with staff/child ratios on Wednesday, July 23, 2025, and Friday, July 25, 2025. Additionally, it was reported: • Two staff members walked out and quit on Tuesday, July 22, 2025, leaving the facility short staffed. • Parents of children, aged six weeks to one year old, were turned away once the classroom was at the 1 to 5 ratio; however, children, aged thirteen months to five years old were accepted into the facility and grouped together for the day. • Parents stated they have been patient and tried to work with new management, but this issue has been ongoing with no resolution. Parents explained that their concerns are not being taken seriously, and the owner even called one of them “delusional” when she contacted him to discuss her concerns. • Several parents have withdrawn their children from the facility because of the way business is conducted. Parents/grandparents stated they have concerns about leaving their children because they never know who is going to be caring for them, what classroom the children are going to be in, and if they’re going to get a telephone call at work to pick their child up early because they’re not in compliance with staff/child ratios. • Two family members of a child visited the facility today from 1:04 p.m. to 2:59 p.m. to observe staff/child ratios and caregiving. The family members stated they are concerned about the lack of continuity of care and staff shortage. • The owner is aware of the staffing challenges, parental concerns, and dissatisfied employees. He explained that he has interviewed and hired two new employees that will start work on July 28, 2025. Additionally, a qualified administrator was hired on Monday, July 21, 2025, and he’s in the process of scheduling a parent meeting to meet with parents of enrolled children to address their concerns and to discuss his vision for the child care facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to nutrition for infants and toddlers and staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to supervision and general caregiving activities is unsubstantiated. The owner left the facility at 4:35 p.m. At the completion of the visit, the Visit Summary was reviewed with S. Roper. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #7, minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were fifteen children, aged one to five years old, with one staff member counted in staff/child ratios. This was corrected when another qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. Four children, one and two years old, transitioned to Space #2 with S. Roper and eleven children, three to five years old, transitioned to Space #4 with A. Williams. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space #7, children between 12 and 24 months of age were grouped with children 3 years of age or older. This was corrected when a qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. S. Roper and four children, ages one and two years old, transitioned to Space #2. 10A NCAC 09 .0713(a)(6) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. In Space #1, formula and other beverages which require refrigeration was not properly refrigerated. The thermometer inside the refrigerator read 50°F instead of 45°F (7°C) or below. This was corrected by having the owner to remove this refrigerator from Space #1 and place the formula and other beverages in the second refrigerator in Space #1, where the thermometer read 40°F. 15A NCAC 18A .2804(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. The employee's personnel file, identified on the staff and training worksheet, did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all the required information was not maintained in the staff person's file that was employed on July 21, 2025. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on August 8, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance/Consultation Specific to Today’s Visit: We discussed the following: Staff/child ratios and grouping of children: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. T. Cogdell and I reviewed the minimum staff/child ratios and maximum group size applicable to children one year of age. I strongly encourage you to review the staff/child ratio requirements with your staff and establish a system that provides support to staff working in the classroom when they need to step away from the children or when staff are absent. For additional guidance, please refer to child care rule .0713. As a reminder, the staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over. (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age. A Pre-Service for Administrator of a Child Care Center form was left with T. Cogdell for her to complete and return to me via email by Wednesday, July 30, 2025. Storage: Upon my initial walkthrough of the facility, I observed a staff members’ purse sitting on the counter in Space #4. There were no children in the Space. When prompted, T. Cogdell removed the purse from the classroom and placed it inside locked storage. As a reminder, employee purses and other personal effects shall be kept out of reach of children. Out of reach is at least five feet above the finished floor. Due to the violation cited today for staff/child ratios and grouping of children, a follow-up visit will be conducted to monitor for compliance of applicable child care requirements. A full review of the child care law and child care requirements is scheduled to be conducted with the owner, administrator, and administrative assistant on Monday, August 11, 2025, at 9:00 a.m. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: It Takes a Village Child Care & Educational Center Facility ID: 26002639 Consultant: RHONDA BLACKMON Operation Type: Center Case Number: 0725-322L Visit Date: 7/25/2025 Number Present: 20 Completed Date: 7/25/2025 Age: From 0 To 5 Total Minutes: 310 Time In: 12:35 PM Time Out: 05:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. A Temporary License effective July 16, 2025 to January 16, 2026, was issued as part of a change of ownership. There are no current inspections at this time. The owner is in the process of obtaining current inspections for the change of ownership that occurred on July 16, 2025. As a reminder, the facility has 6 months from the issuance of the Temporary License (January 16, 2026) to obtain an approved Building, Fire, and Sanitation Inspection. Allegations are as follows: There are allegations of violations of child care requirements pertaining to nutrition for infants and toddlers, staff/child ratios, supervision, and general caregiving activities. Shawnette Roper, Administrative Assistant, and Tammy Cogdell, Administrator, were present and counted in staff/child ratio in Spaces #1 and #7. T. Cogdell’s date of employment was July 21, 2026. I explained the purpose of the visit and requested permission to wash my hands prior to conducting a walk-through of the indoor environment. Permission was granted. Children were observed resting, participating in free-choice activities and tummy time, and afternoon snack. T. Lucas, Lead Teacher assigned to Space #1, returned from her lunch break at 1:05 p.m. Upon her return, S. Roper joined T. Cogdell in Space #7. Based on my observation, one year old children were grouped with children three years of age and older and the maximum group size based on the age of the youngest child was exceeded. Routine care and handwashing practices were observed. Snack consisted of pretzels and orange juice. I contacted the owner by telephone to discuss the allegations and to inform him the facility was not in compliance with staff/child ratios. He stated that he would contact his other licensed program by telephone and send a qualified staff member over to the facility to achieve compliance with staff/child ratio requirements. A. Williams, Lead Teacher, arrived at the facility at 3:15 p.m. with her personnel and medical files. S. Roper and four children, aged one and two years old, transitioned to Space #2 and A. Williams and eleven children, aged three to five years old, transitioned to Space #4. General caregiving routines were observed and verified to meet compliance. Additionally, adequate supervision that was cited on July 15, 2025, was observed in compliance today. The owner arrived at the facility at 3:35 p.m. One recently hired staff member’s file was not available for review. Upon request, the application, NCDHHS DCDEE Qualification letter, emergency information, health assessment/medical and TB test results, and CPR and First Aid certifications were made available for review. The allegations were discussed with the Administrator and Administrative Assistant. I interviewed the Administrator, Administrative Assistant, Owner, four parents, and one teacher. During the interviews, it was confirmed that the facility did not maintain compliance with staff/child ratios on Wednesday, July 23, 2025, and Friday, July 25, 2025. Additionally, it was reported: • Two staff members walked out and quit on Tuesday, July 22, 2025, leaving the facility short staffed. • Parents of children, aged six weeks to one year old, were turned away once the classroom was at the 1 to 5 ratio; however, children, aged thirteen months to five years old were accepted into the facility and grouped together for the day. • Parents stated they have been patient and tried to work with new management, but this issue has been ongoing with no resolution. Parents explained that their concerns are not being taken seriously, and the owner even called one of them “delusional” when she contacted him to discuss her concerns. • Several parents have withdrawn their children from the facility because of the way business is conducted. Parents/grandparents stated they have concerns about leaving their children because they never know who is going to be caring for them, what classroom the children are going to be in, and if they’re going to get a telephone call at work to pick their child up early because they’re not in compliance with staff/child ratios. • Two family members of a child visited the facility today from 1:04 p.m. to 2:59 p.m. to observe staff/child ratios and caregiving. The family members stated they are concerned about the lack of continuity of care and staff shortage. • The owner is aware of the staffing challenges, parental concerns, and dissatisfied employees. He explained that he has interviewed and hired two new employees that will start work on July 28, 2025. Additionally, a qualified administrator was hired on Monday, July 21, 2025, and he’s in the process of scheduling a parent meeting to meet with parents of enrolled children to address their concerns and to discuss his vision for the child care facility. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to nutrition for infants and toddlers and staff/child ratio is substantiated. The allegation of violations of child care requirements pertaining to supervision and general caregiving activities is unsubstantiated. The owner left the facility at 4:35 p.m. At the completion of the visit, the Visit Summary was reviewed with S. Roper. The following violations were observed: Violation Number Comment Rule 301 Minimum staff/child ratios and group sizes for the number and ages of children in care were not met. In Space #7, minimum staff/child ratios and group sizes for the number and ages of children in care were not met. There were fifteen children, aged one to five years old, with one staff member counted in staff/child ratios. This was corrected when another qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. Four children, one and two years old, transitioned to Space #2 with S. Roper and eleven children, three to five years old, transitioned to Space #4 with A. Williams. GS 110-91(7);.0713(a-d) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. In Space #7, children between 12 and 24 months of age were grouped with children 3 years of age or older. This was corrected when a qualified staff member arrived at the facility at 3:15 p.m. to count in staff/child ratios. S. Roper and four children, ages one and two years old, transitioned to Space #2. 10A NCAC 09 .0713(a)(6) 536 Formula and other beverages which require refrigeration were not identified for each child or properly refrigerated. In Space #1, formula and other beverages which require refrigeration was not properly refrigerated. The thermometer inside the refrigerator read 50°F instead of 45°F (7°C) or below. This was corrected by having the owner to remove this refrigerator from Space #1 and place the formula and other beverages in the second refrigerator in Space #1, where the thermometer read 40°F. 15A NCAC 18A .2804(d) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. The employee's personnel file, identified on the staff and training worksheet, did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. 10A NCAC 09 .0514(g) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. A signed acknowledgement with all the required information was not maintained in the staff person's file that was employed on July 21, 2025. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 p.m. on August 8, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance/Consultation Specific to Today’s Visit: We discussed the following: Staff/child ratios and grouping of children: A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Because younger children need more direct one-on-one interaction, response, and supervision, staff-to-child ratios are lower for younger children than for older ones. Ratio and group size are two factors that are critical to a child’s health, safety, and development. Ratios and group sizes help ensure that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs. This responsive caregiving is extremely important to a child’s social and emotional development, physical well-being, and overall learning. T. Cogdell and I reviewed the minimum staff/child ratios and maximum group size applicable to children one year of age. I strongly encourage you to review the staff/child ratio requirements with your staff and establish a system that provides support to staff working in the classroom when they need to step away from the children or when staff are absent. For additional guidance, please refer to child care rule .0713. As a reminder, the staff/child ratios and group sizes for single-age groups of children in centers shall be as follows: Age of Children Ratio Staff/Children Maximum Group Size 0 to 12 Months 1/5 10 12 to 24 Months 1/6 12 2 to 3 Years 1/10 20 3 to 4 Years 1/15 25 4 to 5 Years 1/20 25 5 Years and Older 1/25 25 (1) when combining age groups, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. (2) children of all ages may be cared for together in groups for the first and last operating hour of the day, provided the staff/child ratio for the youngest child in the group is maintained. (5) except as provided in Subparagraphs (2) and (3) of this Paragraph, children under one year of age shall be kept separate from children two years of age and over. (6) except as provided in Subparagraph (2) of this Paragraph, children between the ages of 12 months and 24 months shall not be grouped with older children unless all children in the group are less than three years of age. A Pre-Service for Administrator of a Child Care Center form was left with T. Cogdell for her to complete and return to me via email by Wednesday, July 30, 2025. Storage: Upon my initial walkthrough of the facility, I observed a staff members’ purse sitting on the counter in Space #4. There were no children in the Space. When prompted, T. Cogdell removed the purse from the classroom and placed it inside locked storage. As a reminder, employee purses and other personal effects shall be kept out of reach of children. Out of reach is at least five feet above the finished floor. Due to the violation cited today for staff/child ratios and grouping of children, a follow-up visit will be conducted to monitor for compliance of applicable child care requirements. A full review of the child care law and child care requirements is scheduled to be conducted with the owner, administrator, and administrative assistant on Monday, August 11, 2025, at 9:00 a.m. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at 910-709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times