10A NCAC 09 .2818 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 1/14/2026 Number Present: 10 Completed Date: 1/14/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit The previous Annual Compliance Visit was completed June 18, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 87% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option. The child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2025. Fire Classification of Approved for daytime and nighttime care completed 12/1/2025. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 10 children present. Ms. Beatty stated that she was caring for children in space #1 but also trying to care for the children in space #2, until another staff member arrived. Ms. Beatty stated that one of the staff members shared with her that she had an appointment, however, she was not aware of the other two staff being out until this morning, after she had already received the children that were in care. The lunch served today was peanut butter sandwiches, mixed vegetables, peaches, bread, and milk. An observation was completed in space #1, from 10:10a.m. to 10:25a.m., The children were observed participating in free choice play. Children were observed playing with push toys, soft dolls, and books. The teacher was sitting on the floor with the children while they moved about the space and assisted the children. She was talking to the children about colors and different shapes of the toys. The children were engaged and smiling and trying to talk with the teacher. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violation was observed. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, there was no teacher present with six children ages 2 years of age to five years of age. This was corrected by one of the staff members arriving and caring for the children in space #2. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Facility Specific TA A violation was cited for Enhanced staff /child ratios Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: I suggest teachers communicate with administrators as to when an absence will occur. When there aren’t enough staff to care for the children that are present then the consider contacting parents to inform them you will have to close the facility until staff arrive and they will have to pick up their child. Based on today’s classroom observation, I discussed with Ms. Beatty the positive interactions and various learning opportunities provided to the children throughout the visit. I encouraged to continue the positive interactions and conversations between the children and her and to keep encouraging conversation with the children. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 1/14/2026 Number Present: 10 Completed Date: 1/14/2026 Age: From 0 To 5 Total Minutes: 180 Time In: 09:30 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit The previous Annual Compliance Visit was completed June 18, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 87% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option. The child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2025. Fire Classification of Approved for daytime and nighttime care completed 12/1/2025. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 10 children present. Ms. Beatty stated that she was caring for children in space #1 but also trying to care for the children in space #2, until another staff member arrived. Ms. Beatty stated that one of the staff members shared with her that she had an appointment, however, she was not aware of the other two staff being out until this morning, after she had already received the children that were in care. The lunch served today was peanut butter sandwiches, mixed vegetables, peaches, bread, and milk. An observation was completed in space #1, from 10:10a.m. to 10:25a.m., The children were observed participating in free choice play. Children were observed playing with push toys, soft dolls, and books. The teacher was sitting on the floor with the children while they moved about the space and assisted the children. She was talking to the children about colors and different shapes of the toys. The children were engaged and smiling and trying to talk with the teacher. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violation was observed. Violation Number Comment Rule 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, there was no teacher present with six children ages 2 years of age to five years of age. This was corrected by one of the staff members arriving and caring for the children in space #2. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Facility Specific TA A violation was cited for Enhanced staff /child ratios Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: I suggest teachers communicate with administrators as to when an absence will occur. When there aren’t enough staff to care for the children that are present then the consider contacting parents to inform them you will have to close the facility until staff arrive and they will have to pick up their child. Based on today’s classroom observation, I discussed with Ms. Beatty the positive interactions and various learning opportunities provided to the children throughout the visit. I encouraged to continue the positive interactions and conversations between the children and her and to keep encouraging conversation with the children. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/18/2025 Number Present: 7 Completed Date: 6/18/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed June 26, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 87% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option. The child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2025. Fire Classification of Approved for daytime and nighttime care completed 12/2/2024. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 7 children present. Ms. Beatty stated that she would be closing early due to the AC going out in the facility. Children were observed participating in free choice activities. Children were observed drawing, writing, playing with blocks, soft toys. The lunch served today was going to be peanut butter sandwiches, mixed vegetables, peaches, sliced bread, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received through email on 6/12/2025. Children’s Records were monitored. During today’s visit a volunteer was present and her file was monitored. The TB screening was not on file. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A volunteer did not have a TB on file prior to first day of volunteering. .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have medical exam on file within 30 days of enrollment. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for TB screening not being on file for volunteer. Refer to NC Child Care Rule 10A NCAC 09 .0701(a). We discussed the strategies: Ensure that you are using all the checklist from the website that list the requirements for volunteers, substitutes, lead teacher, teachers. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

GS110-91 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/18/2025 Number Present: 7 Completed Date: 6/18/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed June 26, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 87% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option. The child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2025. Fire Classification of Approved for daytime and nighttime care completed 12/2/2024. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 7 children present. Ms. Beatty stated that she would be closing early due to the AC going out in the facility. Children were observed participating in free choice activities. Children were observed drawing, writing, playing with blocks, soft toys. The lunch served today was going to be peanut butter sandwiches, mixed vegetables, peaches, sliced bread, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received through email on 6/12/2025. Children’s Records were monitored. During today’s visit a volunteer was present and her file was monitored. The TB screening was not on file. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A volunteer did not have a TB on file prior to first day of volunteering. .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have medical exam on file within 30 days of enrollment. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for TB screening not being on file for volunteer. Refer to NC Child Care Rule 10A NCAC 09 .0701(a). We discussed the strategies: Ensure that you are using all the checklist from the website that list the requirements for volunteers, substitutes, lead teacher, teachers. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/18/2025 Number Present: 7 Completed Date: 6/18/2025 Age: From 1 To 5 Total Minutes: 170 Time In: 09:10 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed June 26, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 87% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option. The child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2025. Fire Classification of Approved for daytime and nighttime care completed 12/2/2024. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 7 children present. Ms. Beatty stated that she would be closing early due to the AC going out in the facility. Children were observed participating in free choice activities. Children were observed drawing, writing, playing with blocks, soft toys. The lunch served today was going to be peanut butter sandwiches, mixed vegetables, peaches, sliced bread, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received through email on 6/12/2025. Children’s Records were monitored. During today’s visit a volunteer was present and her file was monitored. The TB screening was not on file. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 1033 On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. A volunteer did not have a TB on file prior to first day of volunteering. .0701(a) 1321 Medical exam or health assessment record was not on file before or within 30 days after admission. One child did not have medical exam on file within 30 days of enrollment. GS110-91(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for TB screening not being on file for volunteer. Refer to NC Child Care Rule 10A NCAC 09 .0701(a). We discussed the strategies: Ensure that you are using all the checklist from the website that list the requirements for volunteers, substitutes, lead teacher, teachers. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 9 Completed Date: 1/7/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed June 26, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: The Sanitation Classification of Superior completed June 4, 2024. Fire Classification of Approved for daytime and nighttime care completed 12/2/2024. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 8 children in care. Children were observed in free choice play. Children were seen playing with blocks, dolls, musical toys, and stacking blocks. According to the menu, lunch served today will be bologna sandwiches, corn, peaches, sliced bread, and milk. In space #1, an observation was completed from 9:15a.m. to 9:30am children were observed participating in free choice play, the teacher sat with the children while one child was in a swing holding on to a soft book and the other child was playing with a musical toy. In space #2, an observation was conducted from 9:30a.m. to 9:50a.m., the children were observed participating in an art activity. They were creating a polar bear out of white paper, goggle eyes, glue, black construction paper to make the nose, mouth, and ears. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed with in a 12 month period. The previous inspection was dated for 10/11/2023. This was corrected with the operator had an inspection completed on 12/2/2024. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill completed was 11/26/2024. The operator conducted a fire drill and completed the fire drill log sheet during today's visit. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The playground inspection had not been completed since 11/25/2024. This was corrected during the visit, when the operator went out and monitored the playground and completed the inspection form during the visit. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill had not been completed since 9/12/2024. This was corrected with the operator conducted a shelter-in-place drill during the visit today. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. No compliance letter is due. All violations were corrected during today’s visit. Facility Specific TA: A violation was cited for not completing fire inspection within a 12-month period. Refer to child care rule 10A NCAC 09 .0304 (a). We discussed the following strategy. Use a dry erase board or calendar to keep track of all inspections on a dry erase board or calendar. I shared with Ms. Beatty that there was a lot of positive interaction with the children. However there needs to be more conversations instead of directives going on during free choice play. I encouraged the teacher to keep providing positive interaction with the child and to provide more conversation with the children. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Resources at https://healthychildcare.unc.edu/ordering-posters/ and order step-by-step demonstration of procedures free of charge. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 1/7/2025 Number Present: 9 Completed Date: 1/7/2025 Age: From 0 To 5 Total Minutes: 135 Time In: 09:00 AM Time Out: 11:15 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed June 26, 2024, and prior to today’s visit, the eighteen-month compliance history score was 89% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: The Sanitation Classification of Superior completed June 4, 2024. Fire Classification of Approved for daytime and nighttime care completed 12/2/2024. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 8 children in care. Children were observed in free choice play. Children were seen playing with blocks, dolls, musical toys, and stacking blocks. According to the menu, lunch served today will be bologna sandwiches, corn, peaches, sliced bread, and milk. In space #1, an observation was completed from 9:15a.m. to 9:30am children were observed participating in free choice play, the teacher sat with the children while one child was in a swing holding on to a soft book and the other child was playing with a musical toy. In space #2, an observation was conducted from 9:30a.m. to 9:50a.m., the children were observed participating in an art activity. They were creating a polar bear out of white paper, goggle eyes, glue, black construction paper to make the nose, mouth, and ears. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection was not completed with in a 12 month period. The previous inspection was dated for 10/11/2023. This was corrected with the operator had an inspection completed on 12/2/2024. 10A NCAC 09 .0304(a) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill completed was 11/26/2024. The operator conducted a fire drill and completed the fire drill log sheet during today's visit. .0604(t); .0302(d)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The playground inspection had not been completed since 11/25/2024. This was corrected during the visit, when the operator went out and monitored the playground and completed the inspection form during the visit. .0605(q) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A shelter-in-place or lockdown drill had not been completed since 9/12/2024. This was corrected with the operator conducted a shelter-in-place drill during the visit today. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. No compliance letter is due. All violations were corrected during today’s visit. Facility Specific TA: A violation was cited for not completing fire inspection within a 12-month period. Refer to child care rule 10A NCAC 09 .0304 (a). We discussed the following strategy. Use a dry erase board or calendar to keep track of all inspections on a dry erase board or calendar. I shared with Ms. Beatty that there was a lot of positive interaction with the children. However there needs to be more conversations instead of directives going on during free choice play. I encouraged the teacher to keep providing positive interaction with the child and to provide more conversation with the children. Self-talk and Parallel talk will both be necessary in providing a language enriching environment. Self-talk offers an opportunity to allow conversation to occur. For example, the teacher can talk out loud about what she/he is doing, seeing, hearing, or feeling. Parallel talk is important for the teacher to engage in conversations by talking about what the child is doing, seeing, hearing, or feeling. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Resources at https://healthychildcare.unc.edu/ordering-posters/ and order step-by-step demonstration of procedures free of charge. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2818 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 6/26/2024 Number Present: 14 Completed Date: 6/26/2024 Age: From 0 To 9 Total Minutes: 300 Time In: 09:00 AM Time Out: 11:30 AM Time In: 12:30 PM Time Out: 03:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 12, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 99% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 6/4/2024. Fire Classification of Approved for daytime and nighttime care completed 10/11/2023. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 14 children present. In space #1, the teacher was observed moving about the space while one child was in a crib drinking a bottle of milk, and two other children were playing with soft toys. In space #2, the children were observed watching a movie on the television. In space number #2, there were 9 children present when first entering space. While I was completing enrollment two other children arrived which then made the space out of compliance with enhanced staff/child ratio. Lunch served today was Chicken and cheese tortillas, corn, apple slices, cookie, and milk. A checklist was used to note the requirements I monitored during today’s visit. The Staff and Training Worksheet was received during today’s visit. Children’s Records were monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violations were observed. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The activity plan posted in space #2 was dated June 17 - June 21, 2024. This was corrected by the teacher update the activity plan during the visit. GS 110-91(12); .0508(a) 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. In space #1, one infant was placed in his crib with his bottle to fed himself. This was corrected by the teacher removing the infant from the crib and place in a high chair to drink his bottle. 10A NCAC 09 .0902(b) 544 Screen time was offered to children under three years of age. In space #2, four children 2 years of age were allowed to have scree time. This was corrected by the teacher turning the Television off. .0510(f) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #1, there was an 19oz. aerosol can of Lysol spray sitting on a shelf that was not stored in a locked room or cabinet. This was corrected by the teacher locking the aerosol can in a locked closet. .2820(b) 846 Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In Space #1, there where five different types of diaper cream, three with a child's name and one tub of teething gel. Four of the creams and the teething gel did not have a authorization form in witting by parent or physician. This was corrected by the teacher dis carding the creams and teething gel. 10A NCAC 09 .0803(4) 871 Center staff did not comply with the safe sleep policy. In space #1, One infant was laying in his crib with a bottle and two blankets. This was corrected by the teacher removing the blankets and the bottle from the child's crib. 10A NCAC 09 .0606(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One volunteer did not update the required emergency information annually. This was corrected by the volunteer updating the information today. .0701(a) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. On staff who is required to complete 10 on-going training hours annually only completed five hours of training. .1103(a) 1756 Enhanced staff/child ratios and group sizes were not met. In space #2, One staff member cared for 13 children ages, 2years to 9 years of age. This was corrected when another staff arrived to work at 9:15am. 10A NCAC 09 .2818 1824 The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The last update was completed 2/3/2023. .0607(e) 1958 Substitute providers and volunteers did not have a health questionnaire on or before the first day of work and annually thereafter. A volunteer did not update the health questionnaire annually. This was corrected during today's visit. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 2 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the enhanced ratios and group sizes were not met. Refer to NC Child Care Rule 10A NCAC 09 .2818. We discussed the strategies: Ensure that you know the staff child ratio chart and that it is posted. Ensure that you are always counting the children you have present. Ensure that you have enough staff to care for the number of children present. Ensure that you are scheduling staff based on the times children come in the facility. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY HOST OF ANGELS CHILD CARE #2 Facility ID: 26000969 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 7/12/2023 Number Present: 17 Completed Date: 7/12/2023 Age: From 1 To 8 Total Minutes: 250 Time In: 10:05 AM Time Out: 12:45 PM Time In: 01:45 PM Time Out: 03:15 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed July 14, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 93% which is above 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 27, 2019. The License was based on the program earning four points in education standards, two points in program standards, and one quality point by choosing to meet an education option the child care administrator has at least 10 years of documented child care administrative work experience in a licensed program that can be verified by the Division. The information on record with DCDEE was verified as correct by Janice Beatty, Administrator. Current Inspections are as follows: Sanitation Classification of Superior completed 7/29/2022. Fire Classification of Approved for daytime care only completed 10/4/2022. Ms. Beatty, Administrator, was present while observed the indoor and outdoor areas. Upon my arrival there were 17 children in care. In space #1, the teacher was moving about the space while talking to the children, the children were playing with moveable walking toys. In space #2, the children were participating in free choice activities. Two children were playing with stackable Lego blocks. In space #3, the children were preparing to go outdoors. Lunch served today was peanut butter sandwiches, mix vegetables, mandarin oranges, and milk. A checklist was used to note the requirements I monitored. The Staff and Training Worksheet was received by email on June 26, 2023. And was updated during today’s visit. Children’s Records wee monitored. At the completion of the visit, the Visit Summary was reviewed with Ms. Beatty. The following violation was observed. Violation Number Comment Rule 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. There was no thermometer available to monitor temperature of the refrigerator in space #1. 15A NCAC 18A .2806(j)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 26, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the refrigerator not having a thermometer available to monitor for temperature. The thermometer was frozen into the compartment where the ice tray goes. Refer to NC Child Care Rule 15A NCAC 18A 2806(f)(h)(2). We discussed the strategies: Ensure that you are always checking the refrigerator temperature daily. Ensure that you have a working thermometer. Reminders: Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.