10A NCAC 09 .0510 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 7/15/2025 Number Present: 36 Completed Date: 7/15/2025 Age: From 1 To 11 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements for a Routine Unannounced visit. The previous Annual Compliance Visit was completed January 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 85%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified as correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed April 1, 2025. Fire Classification of approved completed October 18, 2024. I was greeted by Marcella Parker, Administrator. Kimberly Baker, Administrator, was present during the visit. She assisted me as I observed the indoor and outdoor areas. There were thirty-six (36) children in care. Children in space #6 were observed playing with cars and large star connecters. School age children in space #4, were observed sitting at a table participating in making airplanes. The used colored construction paper, crayons, and pencils. One child explained to another child how to make an airplane. One school aged child was drawing, and another was writing, using line paper. In space #3, children were rolling a ball and using tablets. One child was very upset. The teacher quickly went to the child and calmed him down by talking to him and finding out why he was upset. The child calmed down and continued playing. In space #2, children were sitting at a table participating in an art activity, making a school bus. They used pre-cut shapes (bus, circles, triangles) and glue. Another child was observed sitting on the carpet playing with dinosaurs and zoo animals. In space #1, children were observed outdoors. They used large sidewalk chalk and rode tricycles. They used yellow, green, and blue chalk. Next, they lined up to go indoors. Once indoors, they washed their hands. I observed, toileting, hand washing, sanitation, lunch, and rest time. Lunch consisted of chicken nuggets, broccoli, mandarin oranges, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Documentation on a cumulative log or activity plan was not available for review for four children observed using tablets in space #3. A screen time log was completed during the visit. .0510(d)(2)(A-C) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There were numerous areas of peeling paint and exposed sheetrock on all four top half of the walls in space #2. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. There was a child's size couch and chair with rips and exposed foam in space #2. G.S. 110-91(6); .0601(b) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on July 29, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Expand on the children’s experiences by offering verbal and non-verbal support when necessary. For example, when children are waiting; play a game, ask questions, or sing/chant songs. Let the children share how their school day went. When children are waiting for long periods of time during transitions, typically some may have to be redirected, or positive discipline is needed. Provide a balance of adult and child-directed activities where children can make guided decisions based on the teacher’s clearly identified expectations (example, where to sit at a table). Give at least a five-minute warning before telling children to clean-up. It gives them the opportunity to complete a task. Facility Specific TA/Consultation/Reminders : Furnishings: In space #1, a violation was cited for a child’s size couch and chair in the block area, not being in good repair. There were several rips and exposed foam on the furnishings. According to child care rule G.S. 110-91(6): .0601(b), all equipment and furnishings shall be in good repair. Review violations with staff identifying safety hazards of equipment and furnishings. Peeling Paint: Also, refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. In space #2, there were peeling paint and exposed sheetrock along every part of the top half of the walls (all four sides). The teacher stated that she is waiting on the walls to be painted but does not have a date. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Screen Time Documentation: A violation was cited for not having documentation for using Screen Time. Screen time shall be documented on a screen time log or the classroom’s activity plan. There were four (4) children in space #3, sitting at the table using tablets. The teacher stated she did not know about documenting children’s screen time. A screen time log was given to the teacher during today’s visit. Refer to child care rule 10A NCAC 09 .0510(d)(2)(A-C). A Screen Time log was given to the teacher and the form was completed during the visit. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. NCFELDS: During today’s visit, I discussed with teachers if they had access to NCFELDS and provided an extra copy to each classroom. In 2011, the North Carolina Early Childhood Advisory Council (ECAC) launched and funded an important project of revising the Infant-Toddler Foundations and Preschool Foundations to create the North Carolina Foundations for Early Learning and Development (NCFELDS)—a single document that describes children’s development and learning from birth to age five that would serve as a resource for all programs in the state. Foundations describes Goals for all children’s development and learning no matter what program they may be served in, what language they speak, what disabilities they may have, or what family circumstances they are growing up in. Teachers and caregivers can turn to Foundations to learn about child development because the document provides age-appropriate Goals and Developmental Indicators for each age level—infant, toddler, and preschooler. Foundations are also intended to be a guide for teaching–not a curriculum or checklist that is used to assess children’s development and learning, but a resource to define the skills and abilities we want to support in the learning experiences we provide for children. The Goals for children can be used by teachers, caregivers, and other professionals who support and promote children’s development and learning. Three books were given to teachers for classroom use. Reminder: Reminder - Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit are available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care rule requirements located in .0607. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

G.S. 110-91 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 7/15/2025 Number Present: 36 Completed Date: 7/15/2025 Age: From 1 To 11 Total Minutes: 225 Time In: 09:00 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements for a Routine Unannounced visit. The previous Annual Compliance Visit was completed January 14, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 85%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified as correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed April 1, 2025. Fire Classification of approved completed October 18, 2024. I was greeted by Marcella Parker, Administrator. Kimberly Baker, Administrator, was present during the visit. She assisted me as I observed the indoor and outdoor areas. There were thirty-six (36) children in care. Children in space #6 were observed playing with cars and large star connecters. School age children in space #4, were observed sitting at a table participating in making airplanes. The used colored construction paper, crayons, and pencils. One child explained to another child how to make an airplane. One school aged child was drawing, and another was writing, using line paper. In space #3, children were rolling a ball and using tablets. One child was very upset. The teacher quickly went to the child and calmed him down by talking to him and finding out why he was upset. The child calmed down and continued playing. In space #2, children were sitting at a table participating in an art activity, making a school bus. They used pre-cut shapes (bus, circles, triangles) and glue. Another child was observed sitting on the carpet playing with dinosaurs and zoo animals. In space #1, children were observed outdoors. They used large sidewalk chalk and rode tricycles. They used yellow, green, and blue chalk. Next, they lined up to go indoors. Once indoors, they washed their hands. I observed, toileting, hand washing, sanitation, lunch, and rest time. Lunch consisted of chicken nuggets, broccoli, mandarin oranges, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 524 When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Documentation on a cumulative log or activity plan was not available for review for four children observed using tablets in space #3. A screen time log was completed during the visit. .0510(d)(2)(A-C) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There were numerous areas of peeling paint and exposed sheetrock on all four top half of the walls in space #2. 15A NCAC 18A .2825(a) 721 All equipment and furnishings were not in good repair. There was a child's size couch and chair with rips and exposed foam in space #2. G.S. 110-91(6); .0601(b) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on July 29, 2025, describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Expand on the children’s experiences by offering verbal and non-verbal support when necessary. For example, when children are waiting; play a game, ask questions, or sing/chant songs. Let the children share how their school day went. When children are waiting for long periods of time during transitions, typically some may have to be redirected, or positive discipline is needed. Provide a balance of adult and child-directed activities where children can make guided decisions based on the teacher’s clearly identified expectations (example, where to sit at a table). Give at least a five-minute warning before telling children to clean-up. It gives them the opportunity to complete a task. Facility Specific TA/Consultation/Reminders : Furnishings: In space #1, a violation was cited for a child’s size couch and chair in the block area, not being in good repair. There were several rips and exposed foam on the furnishings. According to child care rule G.S. 110-91(6): .0601(b), all equipment and furnishings shall be in good repair. Review violations with staff identifying safety hazards of equipment and furnishings. Peeling Paint: Also, refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. In space #2, there were peeling paint and exposed sheetrock along every part of the top half of the walls (all four sides). The teacher stated that she is waiting on the walls to be painted but does not have a date. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Screen Time Documentation: A violation was cited for not having documentation for using Screen Time. Screen time shall be documented on a screen time log or the classroom’s activity plan. There were four (4) children in space #3, sitting at the table using tablets. The teacher stated she did not know about documenting children’s screen time. A screen time log was given to the teacher during today’s visit. Refer to child care rule 10A NCAC 09 .0510(d)(2)(A-C). A Screen Time log was given to the teacher and the form was completed during the visit. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. NCFELDS: During today’s visit, I discussed with teachers if they had access to NCFELDS and provided an extra copy to each classroom. In 2011, the North Carolina Early Childhood Advisory Council (ECAC) launched and funded an important project of revising the Infant-Toddler Foundations and Preschool Foundations to create the North Carolina Foundations for Early Learning and Development (NCFELDS)—a single document that describes children’s development and learning from birth to age five that would serve as a resource for all programs in the state. Foundations describes Goals for all children’s development and learning no matter what program they may be served in, what language they speak, what disabilities they may have, or what family circumstances they are growing up in. Teachers and caregivers can turn to Foundations to learn about child development because the document provides age-appropriate Goals and Developmental Indicators for each age level—infant, toddler, and preschooler. Foundations are also intended to be a guide for teaching–not a curriculum or checklist that is used to assess children’s development and learning, but a resource to define the skills and abilities we want to support in the learning experiences we provide for children. The Goals for children can be used by teachers, caregivers, and other professionals who support and promote children’s development and learning. Three books were given to teachers for classroom use. Reminder: Reminder - Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit are available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care rule requirements located in .0607. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 1/14/2025 Number Present: 38 Completed Date: 1/14/2025 Age: From 1 To 5 Total Minutes: 270 Time In: 11:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements and the NC Pre-K program using Child Care Rules Section .3000 pertinent to an Annual Compliance visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 90%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed October 7, 2024. Fire Classification of approved completed October 18, 2024. I was greeted by Marcella Parker, Administrator. Kimberly Baker was present during the visit. She assisted me as I observed the indoor and outdoor areas. There were thirty-eight (38) children in care. Children in spaces #1, #2, and #6 were resting on cots. Children in space #3 were observed marching to a song around the classroom. Next, children washed their hands for lunch. The table was sanitized before children sat to eat. Lunch consisted of ravioli, green beans, mandarin oranges, and milk. Cots were observed at least eighteen inches apart. Children were observed eating snack and playing with developmentally age appropriate materials like, puzzles, sorting blocks, dinosaurs, and activity center’s materials. Snack consisted of Teddy Grahams and water. Ten percent of children and staff files were checked during the visit. NC Pre-K children files were included in a random selection. NCPre-K Administrator: Donna Pyles NC Pre-K (space #3) Teacher: Patricia Dilworth TA: Tamara McGougan Transportation was monitored during the visit: Ford E350 Passenger Van – RJH-XXXX Registration/Inspection expires - 4/30/25 Insurance – 9/15/23 – 9/15/24 At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was left open, unattendant by a staff member, and accessible to children. The kitchen contains hot water and a stove. 10A NCAC 09 .0601(a) 1111 All vehicles were not insured for liability as required by state law. A vehicle (Ford E-350 Van) that transports children, insurance expired on 9/15/24. .1002(c) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff members did not complete the Health and Safety training topics within five years of initial completion of their Health and Safety trainings. .1103(b) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on January 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: EPR Plan Reminder: Today we discussed the EPR plan and the Ready to Go file. Your facility’s ready to go file is updated annually. Reminder - Emergency Preparedness and Response Drills and Plan (EPR): Ensure each year to go online into your portal and update your EPR plan. Drills are to be completed quarterly and the Ready to Go File and Kit available and ready in case of an emergency. Review the EPR plan with all staff at least annually. Information and the portal link can be found at https://ncchildcare.ncdhhs.gov/Read/emergency-preparedness-and-response-1. Review Child Care Requirements located in .0607. Health and Safety Trainings: A violation was cited for four staff members not completing Health and Safety trainings within five years of the initial trainings. We discussed the updated free Health and Safety trainings now in DCDEE Moodle. Remember, Health and Safety trainings is at its five-year renewal window. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Frequently Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs. A violation was cited for a vehicle that transport children not having updated insurance coverage on file. The last coverage expired 9/15/24. You stated that you are gathering the information for my review. Refer to child care rule .1002(c). The kitchen must remain locked at all times unless a staff member is in the space. The kitchen contains possible hazardous products and materials, hot water, and a stove, which shall not be accessible to children. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1703 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: 1224-004L Visit Date: 12/11/2024 Number Present: 36 Completed Date: 12/11/2024 Age: From 1 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information on record with DCDEE was verified as correct by Kimberly Baker, administrator, and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed October 7, 2024. Fire Classification of approved completed October, 18, 2024. There are concerns that a child was left outside unsupervised. Ms. Baker was present and assisted me while I observed the indoor and outdoor areas. There were thirty-six (36) children in care. Just before monitoring staff/child ratios, In space #6, a child was sent out of the classroom and into the hallway without supervision for approximately one-minute. Children were observed, participating in group activities and indoor play. Children used developmentally age-appropriate materials like, dinosaurs, large Duplos, cars and trucks. Children discussed the letter, number, and shape of the week. They discussed the weather and classroom rules. A teacher read a story about Hanukkah to her group of children. She explained how and when candles are lit. Today’s lunch consisted of chicken patty, baked beans, pineapples, bread, and milk. The allegations were discussed with Ms. Baker. I interviewed the administrator, and the staff member mentioned in the allegation. The administrator and teacher stated that the incident did happen on November 22, 2024 and a child in space #6 was left outdoors for less than one minute. The teacher counted the children as they lined up to go indoors. Once the door was closed and children were indoors, the teacher counted and realized that one child was missing. She immediately opened the door and the child came in. The teacher was suspended for five days. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to a child being left on the playground unsupervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. During interviews, it was stated that a child was left on the playground without supervision for approxiamately one minute. The teacher was suspended for five days. A child in space #6, was sent into the hallway alone for approxiamately one minute without supervision. All doors were closed in the hallway. The administrator came out of a classroom, saw the child and spoke to the classroom teacher about the incident. .1801(a)(1-5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member sixteen hours of orientation was not completed within the first six weeks of employment. The first six weeks of orientation was completed 11/26/24. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff member six clock hours of training was not completed within the first two weeks of employment. The first two weeks of orientation was completed 11/19/24. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member did not have an acknowledgement form on file for receiving and reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on December 25, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Reminders: Adequate Supervision: During today's visit a violation was cited for children not being adequately supervised. To ensure a health and safety environment refer to child care rule reference 10A NCAC .09 1801(a)(1-5). We discussed strategies to help maintain compliance with adequate supervision regarding a child being left in the classroom alone. Count children before closing the door once arriving inside the classroom. Ensure that another staff member is around before sending a child to another space, if you are unable to hand the child to another staff member, make sure that there is eye contact and acknowledgement amongst one another. I will return sometime within two weeks to verify supervision is in compliance. A substantiated complaint constitutes a recommendation for an Administrative Action. Shaken Baby Syndrome and Abusive Head Trauma Policy: SBS/AHT is the name given to a form of physical child abuse that occurs when an infant or small child is violently shaken and/or there is trauma to the head. Shaking may last only a few seconds but can result in severe injury or even death. According to NC Child Care Rule 10A NCAC 09.0608, each child care facility licensed to care for children up to five years of age shall develop and adopt a policy to prevent SBS/AHT. This policy must be provided to staff working at the facility and an acknowledgement signed staff verifying receipt of the policy. AHT can occur in children up to 5 years of age. Shaken baby syndrome can lead to serious conditions including brain damage, problems with memory and attention, blindness, or hearing loss; intellectual, speech or learning disabilities; and developmental delays. The signed acknowledgement form must be on file for staff on day one. Recognizing and Responding to Child Abuse and Maltreatment Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. Responding to Suspicions of Child Maltreatment course is available at www.preventchildabusenc.org. Refer to 10A NCAC 09 .1703 (b-d) for more information. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09.0608 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: 1224-004L Visit Date: 12/11/2024 Number Present: 36 Completed Date: 12/11/2024 Age: From 1 To 5 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information on record with DCDEE was verified as correct by Kimberly Baker, administrator, and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed October 7, 2024. Fire Classification of approved completed October, 18, 2024. There are concerns that a child was left outside unsupervised. Ms. Baker was present and assisted me while I observed the indoor and outdoor areas. There were thirty-six (36) children in care. Just before monitoring staff/child ratios, In space #6, a child was sent out of the classroom and into the hallway without supervision for approximately one-minute. Children were observed, participating in group activities and indoor play. Children used developmentally age-appropriate materials like, dinosaurs, large Duplos, cars and trucks. Children discussed the letter, number, and shape of the week. They discussed the weather and classroom rules. A teacher read a story about Hanukkah to her group of children. She explained how and when candles are lit. Today’s lunch consisted of chicken patty, baked beans, pineapples, bread, and milk. The allegations were discussed with Ms. Baker. I interviewed the administrator, and the staff member mentioned in the allegation. The administrator and teacher stated that the incident did happen on November 22, 2024 and a child in space #6 was left outdoors for less than one minute. The teacher counted the children as they lined up to go indoors. Once the door was closed and children were indoors, the teacher counted and realized that one child was missing. She immediately opened the door and the child came in. The teacher was suspended for five days. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to a child being left on the playground unsupervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. During interviews, it was stated that a child was left on the playground without supervision for approxiamately one minute. The teacher was suspended for five days. A child in space #6, was sent into the hallway alone for approxiamately one minute without supervision. All doors were closed in the hallway. The administrator came out of a classroom, saw the child and spoke to the classroom teacher about the incident. .1801(a)(1-5) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One new staff member sixteen hours of orientation was not completed within the first six weeks of employment. The first six weeks of orientation was completed 11/26/24. .1101(a) 1067 Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. One new staff member six clock hours of training was not completed within the first two weeks of employment. The first two weeks of orientation was completed 11/19/24. .1101(a)(b) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One new staff member did not have an acknowledgement form on file for receiving and reviewing the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy. .0608(d)(1-4) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. One new staff member did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training. .1102(g) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on December 25, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Reminders: Adequate Supervision: During today's visit a violation was cited for children not being adequately supervised. To ensure a health and safety environment refer to child care rule reference 10A NCAC .09 1801(a)(1-5). We discussed strategies to help maintain compliance with adequate supervision regarding a child being left in the classroom alone. Count children before closing the door once arriving inside the classroom. Ensure that another staff member is around before sending a child to another space, if you are unable to hand the child to another staff member, make sure that there is eye contact and acknowledgement amongst one another. I will return sometime within two weeks to verify supervision is in compliance. A substantiated complaint constitutes a recommendation for an Administrative Action. Shaken Baby Syndrome and Abusive Head Trauma Policy: SBS/AHT is the name given to a form of physical child abuse that occurs when an infant or small child is violently shaken and/or there is trauma to the head. Shaking may last only a few seconds but can result in severe injury or even death. According to NC Child Care Rule 10A NCAC 09.0608, each child care facility licensed to care for children up to five years of age shall develop and adopt a policy to prevent SBS/AHT. This policy must be provided to staff working at the facility and an acknowledgement signed staff verifying receipt of the policy. AHT can occur in children up to 5 years of age. Shaken baby syndrome can lead to serious conditions including brain damage, problems with memory and attention, blindness, or hearing loss; intellectual, speech or learning disabilities; and developmental delays. The signed acknowledgement form must be on file for staff on day one. Recognizing and Responding to Child Abuse and Maltreatment Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. Responding to Suspicions of Child Maltreatment course is available at www.preventchildabusenc.org. Refer to 10A NCAC 09 .1703 (b-d) for more information. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 8/14/2024 Number Present: 28 Completed Date: 8/14/2024 Age: From 2 To 10 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed June 20, 2024. Fire Classification of approved completed October 25, 2023. I was greeted by Carrie Watlington, teacher. She assisted me as I observed the indoor and outdoor areas. Kimberly Baker, Administrator, arrived during the visit. There were twenty-eight (28) children in care. In space #4, children were observed sitting and running outdoors. Once indoors, children toileted, washed their hands, and participated in creating pictures using paper, markers, and green paint. Children were also observed getting a drink of water. Children in space #2, were observed sitting on the carpet listening to a story. The teacher asked the children questions during the story like, “What do you think was wrong? And Why do you think they took the dog to the park?” The teacher repeated the children’s response and gave affirmation. Children in space #1, were observed outdoors sitting in the shade. They reviewed colors, and sung songs (ABC’s, Ten Little Monkeys, and Head Shoulder, Knees, and Toes). The teacher asked children to show her their body parts (nose, head, ears, etc.). I observed, positive communication, diaper changing, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of fish sticks, green beans, bread, fruit cocktails, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There was peeling paint on the wall between the two bathrooms in space #4. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed open and unattended. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were four large broken Legos on playground #1, which is used by spaces #1 and #2. 10A NCAC 09 .0604(p) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file. .1102(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or lock down drills were not practiced every three months. The facility's last lockdown or shelter-in-place drills was documented on 2/9/24. .0604(u);.0302(d)(8) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on August 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manages instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Facility Specific TA/Consultation/Reminders: Reminders: The facility’s fire inspection expires 10/25/24. Remember to call to check the status of your upcoming inspection. Remember to email me a copy within one week of the inspection. First Aid: A violation was cited for one staff member not having a current First Aid certification training on file. Refer to child care rule 10A NCAC 09 .1102(c). Broken Equipment: A violation was cited for a safe outdoor environment. All areas used by children shall be free of items that are potentially hazardous. Four broken large Legos was on the playground #1, outside of spaces #1 and #2. Refer to child care rule 10A NCAC 09 .0604(n). Peeling Paint: Refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Styrofoam/Foam: Outdoor on playground #1, a violation was cited for Styrofoam slabs stored in a crate assessible to children under three years of age. Refer to child care rule 10A NCAC 09 .604(q). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0604 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 8/14/2024 Number Present: 28 Completed Date: 8/14/2024 Age: From 2 To 10 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed June 20, 2024. Fire Classification of approved completed October 25, 2023. I was greeted by Carrie Watlington, teacher. She assisted me as I observed the indoor and outdoor areas. Kimberly Baker, Administrator, arrived during the visit. There were twenty-eight (28) children in care. In space #4, children were observed sitting and running outdoors. Once indoors, children toileted, washed their hands, and participated in creating pictures using paper, markers, and green paint. Children were also observed getting a drink of water. Children in space #2, were observed sitting on the carpet listening to a story. The teacher asked the children questions during the story like, “What do you think was wrong? And Why do you think they took the dog to the park?” The teacher repeated the children’s response and gave affirmation. Children in space #1, were observed outdoors sitting in the shade. They reviewed colors, and sung songs (ABC’s, Ten Little Monkeys, and Head Shoulder, Knees, and Toes). The teacher asked children to show her their body parts (nose, head, ears, etc.). I observed, positive communication, diaper changing, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of fish sticks, green beans, bread, fruit cocktails, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There was peeling paint on the wall between the two bathrooms in space #4. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed open and unattended. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were four large broken Legos on playground #1, which is used by spaces #1 and #2. 10A NCAC 09 .0604(p) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file. .1102(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or lock down drills were not practiced every three months. The facility's last lockdown or shelter-in-place drills was documented on 2/9/24. .0604(u);.0302(d)(8) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on August 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manages instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Facility Specific TA/Consultation/Reminders: Reminders: The facility’s fire inspection expires 10/25/24. Remember to call to check the status of your upcoming inspection. Remember to email me a copy within one week of the inspection. First Aid: A violation was cited for one staff member not having a current First Aid certification training on file. Refer to child care rule 10A NCAC 09 .1102(c). Broken Equipment: A violation was cited for a safe outdoor environment. All areas used by children shall be free of items that are potentially hazardous. Four broken large Legos was on the playground #1, outside of spaces #1 and #2. Refer to child care rule 10A NCAC 09 .0604(n). Peeling Paint: Refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Styrofoam/Foam: Outdoor on playground #1, a violation was cited for Styrofoam slabs stored in a crate assessible to children under three years of age. Refer to child care rule 10A NCAC 09 .604(q). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 8/14/2024 Number Present: 28 Completed Date: 8/14/2024 Age: From 2 To 10 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed June 20, 2024. Fire Classification of approved completed October 25, 2023. I was greeted by Carrie Watlington, teacher. She assisted me as I observed the indoor and outdoor areas. Kimberly Baker, Administrator, arrived during the visit. There were twenty-eight (28) children in care. In space #4, children were observed sitting and running outdoors. Once indoors, children toileted, washed their hands, and participated in creating pictures using paper, markers, and green paint. Children were also observed getting a drink of water. Children in space #2, were observed sitting on the carpet listening to a story. The teacher asked the children questions during the story like, “What do you think was wrong? And Why do you think they took the dog to the park?” The teacher repeated the children’s response and gave affirmation. Children in space #1, were observed outdoors sitting in the shade. They reviewed colors, and sung songs (ABC’s, Ten Little Monkeys, and Head Shoulder, Knees, and Toes). The teacher asked children to show her their body parts (nose, head, ears, etc.). I observed, positive communication, diaper changing, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of fish sticks, green beans, bread, fruit cocktails, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There was peeling paint on the wall between the two bathrooms in space #4. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed open and unattended. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were four large broken Legos on playground #1, which is used by spaces #1 and #2. 10A NCAC 09 .0604(p) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file. .1102(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or lock down drills were not practiced every three months. The facility's last lockdown or shelter-in-place drills was documented on 2/9/24. .0604(u);.0302(d)(8) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on August 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manages instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Facility Specific TA/Consultation/Reminders: Reminders: The facility’s fire inspection expires 10/25/24. Remember to call to check the status of your upcoming inspection. Remember to email me a copy within one week of the inspection. First Aid: A violation was cited for one staff member not having a current First Aid certification training on file. Refer to child care rule 10A NCAC 09 .1102(c). Broken Equipment: A violation was cited for a safe outdoor environment. All areas used by children shall be free of items that are potentially hazardous. Four broken large Legos was on the playground #1, outside of spaces #1 and #2. Refer to child care rule 10A NCAC 09 .0604(n). Peeling Paint: Refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Styrofoam/Foam: Outdoor on playground #1, a violation was cited for Styrofoam slabs stored in a crate assessible to children under three years of age. Refer to child care rule 10A NCAC 09 .604(q). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 8/14/2024 Number Present: 28 Completed Date: 8/14/2024 Age: From 2 To 10 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed June 20, 2024. Fire Classification of approved completed October 25, 2023. I was greeted by Carrie Watlington, teacher. She assisted me as I observed the indoor and outdoor areas. Kimberly Baker, Administrator, arrived during the visit. There were twenty-eight (28) children in care. In space #4, children were observed sitting and running outdoors. Once indoors, children toileted, washed their hands, and participated in creating pictures using paper, markers, and green paint. Children were also observed getting a drink of water. Children in space #2, were observed sitting on the carpet listening to a story. The teacher asked the children questions during the story like, “What do you think was wrong? And Why do you think they took the dog to the park?” The teacher repeated the children’s response and gave affirmation. Children in space #1, were observed outdoors sitting in the shade. They reviewed colors, and sung songs (ABC’s, Ten Little Monkeys, and Head Shoulder, Knees, and Toes). The teacher asked children to show her their body parts (nose, head, ears, etc.). I observed, positive communication, diaper changing, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of fish sticks, green beans, bread, fruit cocktails, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There was peeling paint on the wall between the two bathrooms in space #4. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed open and unattended. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were four large broken Legos on playground #1, which is used by spaces #1 and #2. 10A NCAC 09 .0604(p) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file. .1102(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or lock down drills were not practiced every three months. The facility's last lockdown or shelter-in-place drills was documented on 2/9/24. .0604(u);.0302(d)(8) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on August 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manages instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Facility Specific TA/Consultation/Reminders: Reminders: The facility’s fire inspection expires 10/25/24. Remember to call to check the status of your upcoming inspection. Remember to email me a copy within one week of the inspection. First Aid: A violation was cited for one staff member not having a current First Aid certification training on file. Refer to child care rule 10A NCAC 09 .1102(c). Broken Equipment: A violation was cited for a safe outdoor environment. All areas used by children shall be free of items that are potentially hazardous. Four broken large Legos was on the playground #1, outside of spaces #1 and #2. Refer to child care rule 10A NCAC 09 .0604(n). Peeling Paint: Refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Styrofoam/Foam: Outdoor on playground #1, a violation was cited for Styrofoam slabs stored in a crate assessible to children under three years of age. Refer to child care rule 10A NCAC 09 .604(q). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 8/14/2024 Number Present: 28 Completed Date: 8/14/2024 Age: From 2 To 10 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed June 20, 2024. Fire Classification of approved completed October 25, 2023. I was greeted by Carrie Watlington, teacher. She assisted me as I observed the indoor and outdoor areas. Kimberly Baker, Administrator, arrived during the visit. There were twenty-eight (28) children in care. In space #4, children were observed sitting and running outdoors. Once indoors, children toileted, washed their hands, and participated in creating pictures using paper, markers, and green paint. Children were also observed getting a drink of water. Children in space #2, were observed sitting on the carpet listening to a story. The teacher asked the children questions during the story like, “What do you think was wrong? And Why do you think they took the dog to the park?” The teacher repeated the children’s response and gave affirmation. Children in space #1, were observed outdoors sitting in the shade. They reviewed colors, and sung songs (ABC’s, Ten Little Monkeys, and Head Shoulder, Knees, and Toes). The teacher asked children to show her their body parts (nose, head, ears, etc.). I observed, positive communication, diaper changing, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of fish sticks, green beans, bread, fruit cocktails, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There was peeling paint on the wall between the two bathrooms in space #4. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed open and unattended. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were four large broken Legos on playground #1, which is used by spaces #1 and #2. 10A NCAC 09 .0604(p) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file. .1102(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or lock down drills were not practiced every three months. The facility's last lockdown or shelter-in-place drills was documented on 2/9/24. .0604(u);.0302(d)(8) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on August 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manages instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Facility Specific TA/Consultation/Reminders: Reminders: The facility’s fire inspection expires 10/25/24. Remember to call to check the status of your upcoming inspection. Remember to email me a copy within one week of the inspection. First Aid: A violation was cited for one staff member not having a current First Aid certification training on file. Refer to child care rule 10A NCAC 09 .1102(c). Broken Equipment: A violation was cited for a safe outdoor environment. All areas used by children shall be free of items that are potentially hazardous. Four broken large Legos was on the playground #1, outside of spaces #1 and #2. Refer to child care rule 10A NCAC 09 .0604(n). Peeling Paint: Refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Styrofoam/Foam: Outdoor on playground #1, a violation was cited for Styrofoam slabs stored in a crate assessible to children under three years of age. Refer to child care rule 10A NCAC 09 .604(q). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .604 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 8/14/2024 Number Present: 28 Completed Date: 8/14/2024 Age: From 2 To 10 Total Minutes: 285 Time In: 09:00 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed February 15, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information in Regulatory was verified correct by Kimberley Baker and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed June 20, 2024. Fire Classification of approved completed October 25, 2023. I was greeted by Carrie Watlington, teacher. She assisted me as I observed the indoor and outdoor areas. Kimberly Baker, Administrator, arrived during the visit. There were twenty-eight (28) children in care. In space #4, children were observed sitting and running outdoors. Once indoors, children toileted, washed their hands, and participated in creating pictures using paper, markers, and green paint. Children were also observed getting a drink of water. Children in space #2, were observed sitting on the carpet listening to a story. The teacher asked the children questions during the story like, “What do you think was wrong? And Why do you think they took the dog to the park?” The teacher repeated the children’s response and gave affirmation. Children in space #1, were observed outdoors sitting in the shade. They reviewed colors, and sung songs (ABC’s, Ten Little Monkeys, and Head Shoulder, Knees, and Toes). The teacher asked children to show her their body parts (nose, head, ears, etc.). I observed, positive communication, diaper changing, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of fish sticks, green beans, bread, fruit cocktails, and milk. At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. There was peeling paint on the wall between the two bathrooms in space #4. 15A NCAC 18A .2825(a) 807 A safe indoor and outdoor environment was not provided for the children. The kitchen door was observed open and unattended. 10A NCAC 09 .0601(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. There were four large broken Legos on playground #1, which is used by spaces #1 and #2. 10A NCAC 09 .0604(p) 861 Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. On playground #1, Large Styrofoam slabs were stored in a crate assessible to children under three years of age. .0604(q) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member's (T.C. DOE 8/5/24) medical report was not on file prior to employment. The medical report was dated 8/6/24. The medical report was on file during the visit 10A NCAC 09 .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff member did not have a first aid training certification on file. .1102(c) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. A Shelter-in-place or lock down drills were not practiced every three months. The facility's last lockdown or shelter-in-place drills was documented on 2/9/24. .0604(u);.0302(d)(8) The violations must be corrected immediately. Mail or email a written, dated, and signed statement to me by 5:00 pm on August 28, 2024 describing how and when the violations were corrected and how the facility plans to maintain compliance in the future. If the compliance letter is not received by the due date, an additional visit will be conducted to verify that violations have been corrected. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manages instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Facility Specific TA/Consultation/Reminders: Reminders: The facility’s fire inspection expires 10/25/24. Remember to call to check the status of your upcoming inspection. Remember to email me a copy within one week of the inspection. First Aid: A violation was cited for one staff member not having a current First Aid certification training on file. Refer to child care rule 10A NCAC 09 .1102(c). Broken Equipment: A violation was cited for a safe outdoor environment. All areas used by children shall be free of items that are potentially hazardous. Four broken large Legos was on the playground #1, outside of spaces #1 and #2. Refer to child care rule 10A NCAC 09 .0604(n). Peeling Paint: Refer to child care rule15A NCAC 18A .2821(a) regarding paint peeling on the wall. Walls shall be clean and in good repair. Review violations with staff on how to identify and report indoor and outdoor safety concerns during the next staff meeting provide a maintenance request for identifying safety hazards in the indoor and outdoor environments. Styrofoam/Foam: Outdoor on playground #1, a violation was cited for Styrofoam slabs stored in a crate assessible to children under three years of age. Refer to child care rule 10A NCAC 09 .604(q). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 2/15/2024 Number Present: 37 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements and the NC Pre-K program using Child Care Rules Section .3000 pertinent to an annual compliance visit. The previous Annual Compliance Visit was completed April 25, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information on record with DCDEE was verified as correct by Kimberly Baker, administrator, and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 10, 2023. Fire Classification of approved completed October 25, 2023. Ms. Baker was present and assisted me while I observed the indoor and outdoor areas. There were thirty-seven (37) children in care. Children were observed, participating in group activities and outdoor play. Children participated in musical activities (Head, Shoulder, Knees, and Toes), art activity (traced the first letter of their names by gluing various colors of construction paper on the letter), and played Valentine B-I-N-G-O. Outdoors, children were observed drawing pictures using markers, running, climbing, sliding, using sidewalk chalk, riding bikes and scooters. A play structure measuring twenty-eight inches above the ground was sitting on artificial grass and next to concrete. Positive communication was observed between teacher’s and children. I observed, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of chicken nuggets, mixed vegetables, bread, mandarin oranges, and milk. Ten percent of children and staff files were checked during the visit. NC Pre-K children files were included in a random selection. NCPre-K Administrator: Donna Pyles NC Pre-K (space #3) Teacher: Patricia Dilworth TA: Tamara McGougan Transportation was monitored during the visit: Ford E350 Passenger Van – EJY-XXXX Registration/Inspection expires - 4/30/24 Insurance – 7/12/23 – 7/12/24 At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There was a play structure measuring 28 inches high from the ground placed over artificial grass and against concrete on playground #1. The play structure was removed from the playground. .0605(j) 1123 All vehicles used to transport children were not free of hazards. In the vehicle that transpot children, there was exposed foam on the right-side on the driver's seat, left-side of the passenger's seat, and on the right-side of the front row bench seat. Electrical tape was placed on the exposed areas. 10A NCAC 09 .1002(a) The violations were corrected during the visit. Therefore, a compliance letter is not required. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: The violations were corrected during the visit. Therefore, a compliance letter is not required. the due date, an additional visit will be conducted to verify that violations have been corrected. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Reminders: CPR/First Aid expires for you on 3/11/24. Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. The violations were corrected during the visit. Therefore, a compliance letter is not required. the due date, an additional visit will be conducted to verify that violations have been corrected. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Reminders: CPR/First Aid expires for you on 3/11/24. Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. The violations were corrected during the visit. Therefore, a compliance letter is not required. the due date, an additional visit will be conducted to verify that violations have been corrected. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. Reminders: CPR/First Aid expires for you on 3/11/24. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.

10A NCAC 09 .1002 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: RONA DAVIS Operation Type: Center Case Number: Visit Date: 2/15/2024 Number Present: 37 Completed Date: 2/15/2024 Age: From 1 To 5 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements and the NC Pre-K program using Child Care Rules Section .3000 pertinent to an annual compliance visit. The previous Annual Compliance Visit was completed April 25, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star License issued August 25, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by having 75% of teachers with an AAS or higher in ECE/CD. The information on record with DCDEE was verified as correct by Kimberly Baker, administrator, and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 10, 2023. Fire Classification of approved completed October 25, 2023. Ms. Baker was present and assisted me while I observed the indoor and outdoor areas. There were thirty-seven (37) children in care. Children were observed, participating in group activities and outdoor play. Children participated in musical activities (Head, Shoulder, Knees, and Toes), art activity (traced the first letter of their names by gluing various colors of construction paper on the letter), and played Valentine B-I-N-G-O. Outdoors, children were observed drawing pictures using markers, running, climbing, sliding, using sidewalk chalk, riding bikes and scooters. A play structure measuring twenty-eight inches above the ground was sitting on artificial grass and next to concrete. Positive communication was observed between teacher’s and children. I observed, toileting, handwashing, sanitation, lunch, and rest time. Today’s lunch consisted of chicken nuggets, mixed vegetables, bread, mandarin oranges, and milk. Ten percent of children and staff files were checked during the visit. NC Pre-K children files were included in a random selection. NCPre-K Administrator: Donna Pyles NC Pre-K (space #3) Teacher: Patricia Dilworth TA: Tamara McGougan Transportation was monitored during the visit: Ford E350 Passenger Van – EJY-XXXX Registration/Inspection expires - 4/30/24 Insurance – 7/12/23 – 7/12/24 At the completion of the visit, the Visit Summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There was a play structure measuring 28 inches high from the ground placed over artificial grass and against concrete on playground #1. The play structure was removed from the playground. .0605(j) 1123 All vehicles used to transport children were not free of hazards. In the vehicle that transpot children, there was exposed foam on the right-side on the driver's seat, left-side of the passenger's seat, and on the right-side of the front row bench seat. Electrical tape was placed on the exposed areas. 10A NCAC 09 .1002(a) The violations were corrected during the visit. Therefore, a compliance letter is not required. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: The violations were corrected during the visit. Therefore, a compliance letter is not required. the due date, an additional visit will be conducted to verify that violations have been corrected. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Reminders: CPR/First Aid expires for you on 3/11/24. Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. The violations were corrected during the visit. Therefore, a compliance letter is not required. the due date, an additional visit will be conducted to verify that violations have been corrected. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Reminders: CPR/First Aid expires for you on 3/11/24. Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. The violations were corrected during the visit. Therefore, a compliance letter is not required. the due date, an additional visit will be conducted to verify that violations have been corrected. My contact information is: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov Facility Specific TA/Consultation/Reminders: Annual on-going training for all staff, whom training hours were counted on the last annual compliance visit on 4/25/23 have until 4/25/24 to complete their required annual on-going training hours. Surfacing: A violation was cited for play equipment on playground #1, not having the correct amount of surfacing. We discussed play equipment taller than eighteen inches in height from the ground must have at least six feet of approved surfacing extended beyond the external limits of the equipment. Refer to child care rule 10A NCAC 09 .0605(i)(1-2). You corrected the violation by removing the play structure off the playground. Reminders: CPR/First Aid expires for you on 3/11/24. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HEAVENLY HAVEN CHILD DEVELOPMENT CENTER II Facility ID: 26002143 Consultant: JENNIFER STRICKLAND Operation Type: Center Case Number: Visit Date: 10/24/2023 Number Present: 37 Completed Date: 10/24/2023 Age: From 1 To 11 Total Minutes: 240 Time In: 09:00 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed April 25, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 93%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four (4)-Star License issued August 25, 2020. The License was based on the program earning seven (7) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option by meeting enhanced policies approved and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Kimberly Baker, Administrator, and the owner’s corporation status, Heavenly Haven Child Development Center, Inc, was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of superior completed July 10, 2023. Fire Classification of approved completed October 21, 2022. K. Baker, Administrator, was present and assisted me while observing the indoor and outdoor areas. In space #6, I observed the children sitting on the floor with their teacher, listening to a story. The teacher discussed the pictures and what was read. Do you see apples? Do you like apples? The other teacher changed the children’s diapers while describing her actions. In space #1, Children transitioned outdoors to participate in gross motor activities. Items stored in plastic (cups and napkins), grocery bag with bread and art supplies, other art supplies, and a plastic bag with books were less than five feet above the floor accessible to children under three years of age. Children in space # 5 were on the carpet listening to the teacher read a book. When finished, the teacher asked them, “Do you want to sing a song? Children responded: bumble bee! The teacher replied, Bumble bee, you want to sing? I am bringing home a bumble bee. Ok, let’s sing! Children sang with the teacher and mimicked the song gestures. Parents and children were greeted and welcomed in the classroom during drop-off. In space #3, children were observed playing board games (Trouble, Go Fish, and in the block area) with the teachers. Teachers reminded children of the game's rules when necessary to keep the game going. Children were very involved in the activities. Lunch served was beef lasagna, Corn, fruit cocktail, and milk. The facility's program records were reviewed for compliance. At the completion of the visit, the Visit summary was reviewed with K. Baker. The following violations were observed: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #1, items stored in plastic (cups, and napkins), grocery bag with bread and art supplies, other art supplies, and a plastic bag with books were less than five feet above the floor accessible to children under three years of age. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation was corrected during the visit. No compliance letter is due. Facility Specific TA/Consultation/Reminders: Choking Hazards A violation was cited during today’s visit for items that were potential choking hazards accessible to children under three years of age. I recommended K. Baker to talk to the staff about removing all materials accessible to children that could be a choking hazard in space #1. Additional information regarding plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC. This violation was corrected during the visit. Fire Inspection: As a reminder, don't forget to forward a copy of the center's new fire inspections within seven days of completion to your Child Care Consultant. Observation Suggestion: I encourage teachers to continue to facilitate children’s learning. Although children can learn a lot independently and during peer play, they learn the most when their play and learning are facilitated by an adult. This is particularly important during center time. Continue to move around to different centers, talk to the children talk to the children about what they are doing, and push the learning opportunities provided by the center. It is important to note that all teachers can enhance these learning moments without being overly directive or interfering with children’s independence. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline Hazardous Plants: It was observed that some classrooms contained living plants in which are used to expose children to nature and allow them the opportunity to take care of living objects. shared a copy of the pamphlet “The Guide to Accidental Plant Poisoning” with the administrator. The pamphlet contains information regarding common nonpoisonous plants that are safe for indoors and outdoors in child care programs. DCDEE Website/ Child Care Consultant Contact Information Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at jennifer.a.strickland@dhhs.nc.gov or 910- 882-2378 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: ratio. Open / not marked corrected.