Happy Kidz

10A NCAC 09 .1719 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 5/21/2026 Number Present: 5 Completed Date: 5/21/2026 Age: From 1 To 3 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of approved completed January 6, 2026. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and five (5) preschool children ages one to three years old were in the child care area of the home. Children were observed playing with framed puzzles, stacking blocks, and pots and pans in dramatic play. N. Glover provided children with art paper and crayons to create individual art. The book, “Little People” was read to the children and discussed the different seasons. I observed the operator assist children with completing diapering, toilet training, and hand washing routines in preparation for mealtime. For lunch, children were served chicken nuggets, baked French fries, sliced wheat bread, mixed fruit, and milk. Following lunch, children completed hand washing routines in preparation for rest time. I observed children resting on individual mats during quiet time. A checklist was used to note the requirements monitored during today’s visit. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. Three children’s records were monitored. The most recent monthly fire drill and monthly outdoor inspection were both completed on May 1, 2026. The quarterly lockdown drill on was completed on May 2, 2026. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the outdoor area of the home, the chain-linked fence in the backyard that divided the children's play area was not missing chain-links and were not fastened to fence poles. .1719(a)(1)&(17) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in care, a gas grill with attached propane tank stored in the open carport on the the home. A container of weed killer was stored on the wooden deck. Two outdoor storage areas on the premises were not locked. .1719 (a) (1) 709 Equipment and toys were not in good repair and developmentally appropriate. Small wooden blocks were tattered, worn, and missing paint. The dramatic play kitchen stove was missing doors. 10 A NCAC 09.1720(a)(7) 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. The most current pet vaccination for the operator's dog expired on May 15, 2026. .1719(b)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of an immunization record was not on file for one children enrolled. GS 110-91(1); .1721(a)(2) 1831 A valid qualification letter was not on file and available for review at the facility. The owner/operator did not have a valid qualification letter on file and available for review at the home. Based on information verified in ABCMS, the owner/operator was qualified on December 29, 2025. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional household members were not updated in ABCMS Provider Portal and a roster for the facility was not on file for review. This is repeat violation cited on November 18, 2025. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The EPR Plan was not updated annually with updated information and the Ready to Go File did not have applications of current children enrolled. .1714(d)(10) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. Accessible to children in care, a tube of toothpaste with the warning sign "Keep out of the reach of children under 6 years of age" was stored in an unlocked bathroom cabinet. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 4, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Criminal Background Check: A violation was cited for a criminal background check qualifying letter not being on file for the owner/operator. I verified CBC qualification for the operator in the ABCMS portal was effective December 29, 2025 to December 29, 2030. A valid qualification letter for the operator must obtained, printed, and placed in a file on the premises. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and check the home indoors and outdoors daily to ensure all hazardous items are in locked storage, inaccessible to children. ABCMS Roster: A violation was cited during today’s visit for not having the ABCMS Roster available for my review. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Instructions for technical assistance of the ABCMS Provider Portal were provided to you today. Should you need additional assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Refer to child care rule G.S. 110-90.2 & .2703(r). EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10). QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the CQI and Family Community Engagement forms PowerPoint. Based on the operator's education, she meets 4 star education standards. The operator would like to be a 4 Star FCCH. I also recommend the operator contact the Partnership for Children of Cumberland Co. to request assistance with completing an application for technical assistance and selecting a curriculum/formative assessment. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or (910) 305-2371 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 5/21/2026 Number Present: 5 Completed Date: 5/21/2026 Age: From 1 To 3 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of approved completed January 6, 2026. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and five (5) preschool children ages one to three years old were in the child care area of the home. Children were observed playing with framed puzzles, stacking blocks, and pots and pans in dramatic play. N. Glover provided children with art paper and crayons to create individual art. The book, “Little People” was read to the children and discussed the different seasons. I observed the operator assist children with completing diapering, toilet training, and hand washing routines in preparation for mealtime. For lunch, children were served chicken nuggets, baked French fries, sliced wheat bread, mixed fruit, and milk. Following lunch, children completed hand washing routines in preparation for rest time. I observed children resting on individual mats during quiet time. A checklist was used to note the requirements monitored during today’s visit. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. Three children’s records were monitored. The most recent monthly fire drill and monthly outdoor inspection were both completed on May 1, 2026. The quarterly lockdown drill on was completed on May 2, 2026. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the outdoor area of the home, the chain-linked fence in the backyard that divided the children's play area was not missing chain-links and were not fastened to fence poles. .1719(a)(1)&(17) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in care, a gas grill with attached propane tank stored in the open carport on the the home. A container of weed killer was stored on the wooden deck. Two outdoor storage areas on the premises were not locked. .1719 (a) (1) 709 Equipment and toys were not in good repair and developmentally appropriate. Small wooden blocks were tattered, worn, and missing paint. The dramatic play kitchen stove was missing doors. 10 A NCAC 09.1720(a)(7) 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. The most current pet vaccination for the operator's dog expired on May 15, 2026. .1719(b)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of an immunization record was not on file for one children enrolled. GS 110-91(1); .1721(a)(2) 1831 A valid qualification letter was not on file and available for review at the facility. The owner/operator did not have a valid qualification letter on file and available for review at the home. Based on information verified in ABCMS, the owner/operator was qualified on December 29, 2025. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional household members were not updated in ABCMS Provider Portal and a roster for the facility was not on file for review. This is repeat violation cited on November 18, 2025. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The EPR Plan was not updated annually with updated information and the Ready to Go File did not have applications of current children enrolled. .1714(d)(10) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. Accessible to children in care, a tube of toothpaste with the warning sign "Keep out of the reach of children under 6 years of age" was stored in an unlocked bathroom cabinet. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 4, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Criminal Background Check: A violation was cited for a criminal background check qualifying letter not being on file for the owner/operator. I verified CBC qualification for the operator in the ABCMS portal was effective December 29, 2025 to December 29, 2030. A valid qualification letter for the operator must obtained, printed, and placed in a file on the premises. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and check the home indoors and outdoors daily to ensure all hazardous items are in locked storage, inaccessible to children. ABCMS Roster: A violation was cited during today’s visit for not having the ABCMS Roster available for my review. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Instructions for technical assistance of the ABCMS Provider Portal were provided to you today. Should you need additional assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Refer to child care rule G.S. 110-90.2 & .2703(r). EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10). QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the CQI and Family Community Engagement forms PowerPoint. Based on the operator's education, she meets 4 star education standards. The operator would like to be a 4 Star FCCH. I also recommend the operator contact the Partnership for Children of Cumberland Co. to request assistance with completing an application for technical assistance and selecting a curriculum/formative assessment. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or (910) 305-2371 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 5/21/2026 Number Present: 5 Completed Date: 5/21/2026 Age: From 1 To 3 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of approved completed January 6, 2026. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and five (5) preschool children ages one to three years old were in the child care area of the home. Children were observed playing with framed puzzles, stacking blocks, and pots and pans in dramatic play. N. Glover provided children with art paper and crayons to create individual art. The book, “Little People” was read to the children and discussed the different seasons. I observed the operator assist children with completing diapering, toilet training, and hand washing routines in preparation for mealtime. For lunch, children were served chicken nuggets, baked French fries, sliced wheat bread, mixed fruit, and milk. Following lunch, children completed hand washing routines in preparation for rest time. I observed children resting on individual mats during quiet time. A checklist was used to note the requirements monitored during today’s visit. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. Three children’s records were monitored. The most recent monthly fire drill and monthly outdoor inspection were both completed on May 1, 2026. The quarterly lockdown drill on was completed on May 2, 2026. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the outdoor area of the home, the chain-linked fence in the backyard that divided the children's play area was not missing chain-links and were not fastened to fence poles. .1719(a)(1)&(17) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in care, a gas grill with attached propane tank stored in the open carport on the the home. A container of weed killer was stored on the wooden deck. Two outdoor storage areas on the premises were not locked. .1719 (a) (1) 709 Equipment and toys were not in good repair and developmentally appropriate. Small wooden blocks were tattered, worn, and missing paint. The dramatic play kitchen stove was missing doors. 10 A NCAC 09.1720(a)(7) 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. The most current pet vaccination for the operator's dog expired on May 15, 2026. .1719(b)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of an immunization record was not on file for one children enrolled. GS 110-91(1); .1721(a)(2) 1831 A valid qualification letter was not on file and available for review at the facility. The owner/operator did not have a valid qualification letter on file and available for review at the home. Based on information verified in ABCMS, the owner/operator was qualified on December 29, 2025. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional household members were not updated in ABCMS Provider Portal and a roster for the facility was not on file for review. This is repeat violation cited on November 18, 2025. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The EPR Plan was not updated annually with updated information and the Ready to Go File did not have applications of current children enrolled. .1714(d)(10) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. Accessible to children in care, a tube of toothpaste with the warning sign "Keep out of the reach of children under 6 years of age" was stored in an unlocked bathroom cabinet. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 4, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Criminal Background Check: A violation was cited for a criminal background check qualifying letter not being on file for the owner/operator. I verified CBC qualification for the operator in the ABCMS portal was effective December 29, 2025 to December 29, 2030. A valid qualification letter for the operator must obtained, printed, and placed in a file on the premises. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and check the home indoors and outdoors daily to ensure all hazardous items are in locked storage, inaccessible to children. ABCMS Roster: A violation was cited during today’s visit for not having the ABCMS Roster available for my review. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Instructions for technical assistance of the ABCMS Provider Portal were provided to you today. Should you need additional assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Refer to child care rule G.S. 110-90.2 & .2703(r). EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10). QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the CQI and Family Community Engagement forms PowerPoint. Based on the operator's education, she meets 4 star education standards. The operator would like to be a 4 Star FCCH. I also recommend the operator contact the Partnership for Children of Cumberland Co. to request assistance with completing an application for technical assistance and selecting a curriculum/formative assessment. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or (910) 305-2371 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 5/21/2026 Number Present: 5 Completed Date: 5/21/2026 Age: From 1 To 3 Total Minutes: 330 Time In: 09:30 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 94%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of approved completed January 6, 2026. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and five (5) preschool children ages one to three years old were in the child care area of the home. Children were observed playing with framed puzzles, stacking blocks, and pots and pans in dramatic play. N. Glover provided children with art paper and crayons to create individual art. The book, “Little People” was read to the children and discussed the different seasons. I observed the operator assist children with completing diapering, toilet training, and hand washing routines in preparation for mealtime. For lunch, children were served chicken nuggets, baked French fries, sliced wheat bread, mixed fruit, and milk. Following lunch, children completed hand washing routines in preparation for rest time. I observed children resting on individual mats during quiet time. A checklist was used to note the requirements monitored during today’s visit. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. Three children’s records were monitored. The most recent monthly fire drill and monthly outdoor inspection were both completed on May 1, 2026. The quarterly lockdown drill on was completed on May 2, 2026. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. In the outdoor area of the home, the chain-linked fence in the backyard that divided the children's play area was not missing chain-links and were not fastened to fence poles. .1719(a)(1)&(17) 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in care, a gas grill with attached propane tank stored in the open carport on the the home. A container of weed killer was stored on the wooden deck. Two outdoor storage areas on the premises were not locked. .1719 (a) (1) 709 Equipment and toys were not in good repair and developmentally appropriate. Small wooden blocks were tattered, worn, and missing paint. The dramatic play kitchen stove was missing doors. 10 A NCAC 09.1720(a)(7) 907 Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available. The most current pet vaccination for the operator's dog expired on May 15, 2026. .1719(b)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of an immunization record was not on file for one children enrolled. GS 110-91(1); .1721(a)(2) 1831 A valid qualification letter was not on file and available for review at the facility. The owner/operator did not have a valid qualification letter on file and available for review at the home. Based on information verified in ABCMS, the owner/operator was qualified on December 29, 2025. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional household members were not updated in ABCMS Provider Portal and a roster for the facility was not on file for review. This is repeat violation cited on November 18, 2025. G.S. 110-90.2 & .2703(r) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The EPR Plan was not updated annually with updated information and the Ready to Go File did not have applications of current children enrolled. .1714(d)(10) 2048 Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. Accessible to children in care, a tube of toothpaste with the warning sign "Keep out of the reach of children under 6 years of age" was stored in an unlocked bathroom cabinet. 10A NCAC 09 .1719(a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 4, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Criminal Background Check: A violation was cited for a criminal background check qualifying letter not being on file for the owner/operator. I verified CBC qualification for the operator in the ABCMS portal was effective December 29, 2025 to December 29, 2030. A valid qualification letter for the operator must obtained, printed, and placed in a file on the premises. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and check the home indoors and outdoors daily to ensure all hazardous items are in locked storage, inaccessible to children. ABCMS Roster: A violation was cited during today’s visit for not having the ABCMS Roster available for my review. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Instructions for technical assistance of the ABCMS Provider Portal were provided to you today. Should you need additional assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Refer to child care rule G.S. 110-90.2 & .2703(r). EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10). QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the CQI and Family Community Engagement forms PowerPoint. Based on the operator's education, she meets 4 star education standards. The operator would like to be a 4 Star FCCH. I also recommend the operator contact the Partnership for Children of Cumberland Co. to request assistance with completing an application for technical assistance and selecting a curriculum/formative assessment. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or (910) 305-2371 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 11/18/2025 Number Present: 3 Completed Date: 11/18/2025 Age: From 2 To 3 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 95%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of approved completed June 6, 2025. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and three (3) preschool children ages two to three years old were in the child care area of the home. Children were observed playing with framed puzzles, stacking blocks, and pots and pans in dramatic play. N. Glover assisted children with completing toilet training and hand washing routines in preparation for mealtime. For lunch, children were served fish sticks, cheese, wheat crackers, steamed cabbage, sliced bananas, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mats during quiet time. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. The most recent monthly fire drill and monthly outdoor inspection were both completed on October 1, 2025. The quarterly shelter-in-place drill on was completed on July 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violation was observed: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional household members were not updated in ABCMS Provider Portal and a roster for the facility was not on file for review. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 2, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: ABCMS Roster: A violation was cited during today’s visit for not having the ABCMS Roster available for my review. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Instructions for technical assistance of the ABCMS Provider Portal were provided to you today. Should you need additional assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Refer to child care rule G.S. 110-90.2 & .2703(r). QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the QRIS PowerPoint presentation for clarity. Based on the operator's education, she meets 4 star education standards. The operator would like to be a 4 Star FCCH. I also recommend the operator contact the Partnership for Children of Cumberland Co. to request assistance with completing an application for technical assistance and selecting a curriculum/formative assessment. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 11/18/2025 Number Present: 3 Completed Date: 11/18/2025 Age: From 2 To 3 Total Minutes: 140 Time In: 09:10 AM Time Out: 11:30 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 3, 2025, and prior to today’s visit, the eighteen-month compliance history score was 95%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of approved completed June 6, 2025. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and three (3) preschool children ages two to three years old were in the child care area of the home. Children were observed playing with framed puzzles, stacking blocks, and pots and pans in dramatic play. N. Glover assisted children with completing toilet training and hand washing routines in preparation for mealtime. For lunch, children were served fish sticks, cheese, wheat crackers, steamed cabbage, sliced bananas, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mats during quiet time. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. The most recent monthly fire drill and monthly outdoor inspection were both completed on October 1, 2025. The quarterly shelter-in-place drill on was completed on July 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violation was observed: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator and additional household members were not updated in ABCMS Provider Portal and a roster for the facility was not on file for review. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 2, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: ABCMS Roster: A violation was cited during today’s visit for not having the ABCMS Roster available for my review. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Instructions for technical assistance of the ABCMS Provider Portal were provided to you today. Should you need additional assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Refer to child care rule G.S. 110-90.2 & .2703(r). QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the QRIS PowerPoint presentation for clarity. Based on the operator's education, she meets 4 star education standards. The operator would like to be a 4 Star FCCH. I also recommend the operator contact the Partnership for Children of Cumberland Co. to request assistance with completing an application for technical assistance and selecting a curriculum/formative assessment. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 6/3/2025 Number Present: 2 Completed Date: 6/3/2025 Age: From 2 To 5 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed January 23, 2024 in now expired. N. Glover stated she contacted the local environment health department multiple times and requested an updated inspection. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and two (2) preschool children ages two and five years old were in the child care area of the home. Children were observed playing with stuffed animals, building structures with unit blocks, and playing with framed puzzles. N. Glover was observed help a child put clothes and shoes on a doll. In dramatic play, children created meals with toy foods, pots and pans, and eating utensils. N. Glover assisted children with completing toilet training and hand washing routines in preparation for mealtime. For lunch, children were served fish sticks, cheese, wheat crackers, baked French fries, green beans, fresh tangerines, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mats during quiet time. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. One child’s file wase monitored. The most recent monthly fire drill and outdoor inspection were both completed on June 2, 2025. The most current quarterly lockdown drill on file was completed on April 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The most current sanitation inspection completed expired on January 23, 2025. GS 110-91 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go File did not have applications of all children enrolled. The EPR Plan on file was not updated with current information. .1714(d)(10) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Documentation of parents' receipt of the facility's shaken baby syndrome and abusive head trauma policy was not on file for child M.C. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 17, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10). I recommend the operator contact Amia Eaton, Training and Program Development Consultant with DCDEE (919)814-6365 or amia.eaton@dhhs.nc.gov. Children’s Records: A violation was cited during today’s visit regarding parents’ receipt of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. A copy of the Children’s File Checklist was provided and discussed with you today. This resource from the DCDEE website will be useful in tracking required information by checking off the items on the form as they’re received and setting reminders or creating a task list for items due after the first day of enrollment. Sanitation Inspections: The program’s sanitation inspection expired on January 23, 2025. Sanitation inspections are required to be completed for licensed child care centers annually. During the visit, the administrator contacted Cumberland County Environmental Health Department and requested an updated sanitation inspection. Please scan and email a copy of the sanitation inspection report to me upon completion. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 6/3/2025 Number Present: 2 Completed Date: 6/3/2025 Age: From 2 To 5 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Visit was completed June 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed January 23, 2024 in now expired. N. Glover stated she contacted the local environment health department multiple times and requested an updated inspection. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and two (2) preschool children ages two and five years old were in the child care area of the home. Children were observed playing with stuffed animals, building structures with unit blocks, and playing with framed puzzles. N. Glover was observed help a child put clothes and shoes on a doll. In dramatic play, children created meals with toy foods, pots and pans, and eating utensils. N. Glover assisted children with completing toilet training and hand washing routines in preparation for mealtime. For lunch, children were served fish sticks, cheese, wheat crackers, baked French fries, green beans, fresh tangerines, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mats during quiet time. The Verification of Required Information for Operator and Additional Caregivers and the Operator’s Statement of Responsibility forms were completed during today’s visit. One child’s file wase monitored. The most recent monthly fire drill and outdoor inspection were both completed on June 2, 2025. The most current quarterly lockdown drill on file was completed on April 1, 2025. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The most current sanitation inspection completed expired on January 23, 2025. GS 110-91 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The Ready to Go File did not have applications of all children enrolled. The EPR Plan on file was not updated with current information. .1714(d)(10) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Documentation of parents' receipt of the facility's shaken baby syndrome and abusive head trauma policy was not on file for child M.C. .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 17, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10). I recommend the operator contact Amia Eaton, Training and Program Development Consultant with DCDEE (919)814-6365 or amia.eaton@dhhs.nc.gov. Children’s Records: A violation was cited during today’s visit regarding parents’ receipt of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. A copy of the Children’s File Checklist was provided and discussed with you today. This resource from the DCDEE website will be useful in tracking required information by checking off the items on the form as they’re received and setting reminders or creating a task list for items due after the first day of enrollment. Sanitation Inspections: The program’s sanitation inspection expired on January 23, 2025. Sanitation inspections are required to be completed for licensed child care centers annually. During the visit, the administrator contacted Cumberland County Environmental Health Department and requested an updated sanitation inspection. Please scan and email a copy of the sanitation inspection report to me upon completion. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 12/4/2024 Number Present: 5 Completed Date: 12/4/2024 Age: From 0 To 4 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance with Rated License Visit was completed June 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed January 23, 2024. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and five (5) preschool children aged zero to four years old were in the child care area of the home. Children were observed sitting at child sized tables practicing writing the first alphabet of their name. N. Glover provided children with writing paper, pencils, and crayons for the activity. N. Glover was observed discussing with children the letter N and writing versus coloring. N. Glover offered praise to children as they completed the activity. I observed the operator hold and bottle feed an infant and placed then on an activity mat for tummy time. N. Glover assisted children with completing diapering, toileting, and hand washing routines in preparation for mealtime. For lunch, children were served sliced ham, macaroni and cheese, bananas, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mats during quiet time. The most recent fire drill was completed on November 1, 2024 and a lockdown emergency drill was completed October 1, 2024. The most recent outdoor inspection was conducted on November 2, 2024. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. In the outdoor carport area, a bottle of charcoal lighter fluid, was stored on top of the grill. The violation was corrected when the operator placed the lighter fluid in a locked storage room. .1719 (a) (1) 1831 A valid qualification letter was not on file and available for review at the facility. A valid qualification letter was not on file for one (1) household member. The violation was corrected when the operator logged into the ABCMS portal, retrieved, and printed the valid qualification letter. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected immediately therefore a compliance letter is not required. Facility Specific TA/Consultation/Reminders: Classroom Observation: I observed the classroom space from 10:45am to 11:15am. The operator was engaged in constant conversations with the child during free choice activities in interest centers. The children played and worked at their own developmental level. A variety of age-appropriate materials were readily available in interest centers for each age group children to use at their choice. The learning environment provided a variety of materials to enhance the children’s learning experience. The child moved through the classroom space and was familiar with daily routines. I encouraged the operator to continue using positive and interactive directives to assist children with keeping the learning environment safe. Criminal Background Check: A violation was cited for a criminal background check qualifying letter not being on file for household member who turned 16years old on July 31, 2024. I verified the valid qualification letter for the individual in the ABCMS portal A valid qualification letter, dated August 23, 2024 was obtained, printed, and placed in a file during the visit by the operator. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 12/4/2024 Number Present: 5 Completed Date: 12/4/2024 Age: From 0 To 4 Total Minutes: 165 Time In: 10:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance with Rated License Visit was completed June 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued June 28, 2024. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed January 23, 2024. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was monitored unaccompanied. Upon arrival, the operator and five (5) preschool children aged zero to four years old were in the child care area of the home. Children were observed sitting at child sized tables practicing writing the first alphabet of their name. N. Glover provided children with writing paper, pencils, and crayons for the activity. N. Glover was observed discussing with children the letter N and writing versus coloring. N. Glover offered praise to children as they completed the activity. I observed the operator hold and bottle feed an infant and placed then on an activity mat for tummy time. N. Glover assisted children with completing diapering, toileting, and hand washing routines in preparation for mealtime. For lunch, children were served sliced ham, macaroni and cheese, bananas, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mats during quiet time. The most recent fire drill was completed on November 1, 2024 and a lockdown emergency drill was completed October 1, 2024. The most recent outdoor inspection was conducted on November 2, 2024. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. In the outdoor carport area, a bottle of charcoal lighter fluid, was stored on top of the grill. The violation was corrected when the operator placed the lighter fluid in a locked storage room. .1719 (a) (1) 1831 A valid qualification letter was not on file and available for review at the facility. A valid qualification letter was not on file for one (1) household member. The violation was corrected when the operator logged into the ABCMS portal, retrieved, and printed the valid qualification letter. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected immediately therefore a compliance letter is not required. Facility Specific TA/Consultation/Reminders: Classroom Observation: I observed the classroom space from 10:45am to 11:15am. The operator was engaged in constant conversations with the child during free choice activities in interest centers. The children played and worked at their own developmental level. A variety of age-appropriate materials were readily available in interest centers for each age group children to use at their choice. The learning environment provided a variety of materials to enhance the children’s learning experience. The child moved through the classroom space and was familiar with daily routines. I encouraged the operator to continue using positive and interactive directives to assist children with keeping the learning environment safe. Criminal Background Check: A violation was cited for a criminal background check qualifying letter not being on file for household member who turned 16years old on July 31, 2024. I verified the valid qualification letter for the individual in the ABCMS portal A valid qualification letter, dated August 23, 2024 was obtained, printed, and placed in a file during the visit by the operator. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 6/13/2024 Number Present: 5 Completed Date: 6/13/2024 Age: From 1 To 4 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Reassessment Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed January 23, 2024. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, the operator and five (5) preschool children ages one and four years old were in the child care area of the home. Children were observed playing with wooden unit blocks, toy vehicles, making shapes with playdough, and creating Father’s Day cards with construction paper and crayons. N. Glover was observed completing diapering and hand washing routines with the children and assisted them with gathering their belongings. For lunch, children were served chicken nuggets with wheat crackers, mixed vegetables, mixed fruit, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mat during quiet time. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The facility's EPR Plan was not updated annually and Ready to Go File did include applications of current children enrolled. .1714(d)(10) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator did not complete the required Recognizing and Response to Child Maltreatment training as part of on-going training within five years. The most current Recognizing and Responding to Child Maltreatment training completed by the operator expired on November 5, 2023. .1703(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 27, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Reassessment An Application for Reassessment was received during today’s visit. Education Standards: Five (5) points The operator has NCECC, 12 Semester Hours in Early Childhood Education, Early Childhood Administration I, and eighteen (18) years early childhood experience. Program Standards: One (1) point During today’s visit, the operator submitted a letter stating she is not interested in completing the FCCH Self-Assessment study. I explained to N. Glover that the facility meets minimum child care requirements, earning one point in program standards. Quality Point: One (1) point The facility will earn one (1) quality point by programmatic option: serves no more than two (2) infants under age one. Total Points: Seven (7) points Based on the information provided, the facility may earn seven (7) points and receive a Three (3) star license. At that time, the completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. You must mail the old license to me once the new one is received, as it remains the property of the State of North Carolina. Facility Specific TA/Consultation/Reminders: EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10) Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, all administrators, operators, and staff must complete the required training topics every five (5) years. A Health and Safety Training Record is also a reminder for operators to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g) or .1703(a)(5). Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 6/13/2024 Number Present: 5 Completed Date: 6/13/2024 Age: From 1 To 4 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Reassessment Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed January 23, 2024. N. Glover, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, the operator and five (5) preschool children ages one and four years old were in the child care area of the home. Children were observed playing with wooden unit blocks, toy vehicles, making shapes with playdough, and creating Father’s Day cards with construction paper and crayons. N. Glover was observed completing diapering and hand washing routines with the children and assisted them with gathering their belongings. For lunch, children were served chicken nuggets with wheat crackers, mixed vegetables, mixed fruit, and milk. Following lunch, children completed toileting and hand washing routines in preparation for rest time. N. Glover assisted children with putting clean linen on their mats. I observed children resting on individual mat during quiet time. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The facility's EPR Plan was not updated annually and Ready to Go File did include applications of current children enrolled. .1714(d)(10) 2023 Operator and/or staff who work with children, did not complete health and safety training as part of on-going training so that every five years, all the topic areas were covered. The operator did not complete the required Recognizing and Response to Child Maltreatment training as part of on-going training within five years. The most current Recognizing and Responding to Child Maltreatment training completed by the operator expired on November 5, 2023. .1703(d)(2) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 27, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Reassessment An Application for Reassessment was received during today’s visit. Education Standards: Five (5) points The operator has NCECC, 12 Semester Hours in Early Childhood Education, Early Childhood Administration I, and eighteen (18) years early childhood experience. Program Standards: One (1) point During today’s visit, the operator submitted a letter stating she is not interested in completing the FCCH Self-Assessment study. I explained to N. Glover that the facility meets minimum child care requirements, earning one point in program standards. Quality Point: One (1) point The facility will earn one (1) quality point by programmatic option: serves no more than two (2) infants under age one. Total Points: Seven (7) points Based on the information provided, the facility may earn seven (7) points and receive a Three (3) star license. At that time, the completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. You must mail the old license to me once the new one is received, as it remains the property of the State of North Carolina. Facility Specific TA/Consultation/Reminders: EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10) Recognizing and Responding to Child Maltreatment: A violation was cited during today’s visit regarding Recognizing and Responding to Suspicions of Child Maltreatment training. As a reminder, all administrators, operators, and staff must complete the required training topics every five (5) years. A Health and Safety Training Record is also a reminder for operators to ensure the training has been completed. The training can be accessed at preventchildabusenc.org. More information can be found in the NC Child Care Rule 10A NCAC 09 .1102(g) or .1703(a)(5). Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/16/2024 Number Present: 6 Completed Date: 1/16/2024 Age: From 1 To 4 Total Minutes: 180 Time In: 01:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an unannounced follow-up visit. The previous Annual Compliance was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Jennifer Strickland, Child Care Consultant, accompanied me during the visit. Violations #101, #910, #911, #1701, #1848, and #1892 were cited during a Routine Unannounced visit on January 8, 2024. A follow-up visit was required for violation #101 regarding capacity. Violation #1701 was corrected during the visit because the operator allowing us entry into the facility although the facility was not in capacity. Violation #1892 was corrected during today’s visit because the operator stated two (2) children were no long enrolled at the facility. The operator provided documentation of the third child’s enrollment application. One child’s file was monitored. Upon arrival to the facility, we observed six (6) preschool children ages one (1) to four (4) years old. The facility was not in compliance during today’s visit. N. Glover, Owner/Operator, was present and accompanied us while observing the indoor area. The outdoor area was not monitored due to active precipitation. Upon arrival, N. Glover and six preschool children ages one (1) to four (4) years old were in the child care area of the home. We observed children resting on individual mats with clean linen. N. Glover monitored rest time and assisted children with transitioning from rest time to toileting and hand washing to free choice activities in interest centers. We observed children engaged playing with toy vehicles and blocks. Children were served pretzels and milk for afternoon snack. Violation # 1701, regarding efforts to falsify information, was cited during a Routine Unannounced visit on January 8, 2024. It was discussed with N. Glover that any effort to falsify information provided to a DCDEE representative may be considered to be evidence in violation of NC Child Care Rule G.S. 110-91(14) and may constitute a cause for revoking the license of the child care facility. More information may be forthcoming regarding an Administrative Action. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival to the facility, I observed six (6) preschool children ages one (1) through four (4) years old in care including the operator's preschool-aged niece. This is a repeat violation cited on January 8, 2024. The violation was corrected during the visit when the operator contacted a relative to come to pick the niece up from the facility. At approximately 3:45pm, a relative arrived to pick up the operator's niece. The violation was corrected when the operator's relative arrived to pick up the operator's niece who was in care. GS 110-91(7)(b) & 110-86(3)(b) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Accessible to preschool children in care, an aerosol can of Lysol and a bottle of dog shampoo was stored on an open shelf in the hallway bathroom. This was corrected during the visit when the operator removed the aerosol can of Lysol and dog shampoo and placed it in a locked bedroom. .1719 (a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation was corrected during the visit. No compliance letter is due. Facility Specific TA/Consultation/Reminders: As a reminder, a compliance letter is due by 5pm on January 22, 2024 for violation #910 which was cited during a Routine Unannounced Visit conducted on January 8, 2024. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time to include the provider’s own preschool-aged children. N. Glover stated that her niece was in care because she believed the child did not count in the facility’s preschool capacity of no more than five (5) preschool children in care. N. Glover contacted her relative to pick the child up. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of hazardous can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource; remind household members to check behind the other; and periodically check the home throughout the day to ensure all hazardous items are locked. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/16/2024 Number Present: 6 Completed Date: 1/16/2024 Age: From 1 To 4 Total Minutes: 180 Time In: 01:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an unannounced follow-up visit. The previous Annual Compliance was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Jennifer Strickland, Child Care Consultant, accompanied me during the visit. Violations #101, #910, #911, #1701, #1848, and #1892 were cited during a Routine Unannounced visit on January 8, 2024. A follow-up visit was required for violation #101 regarding capacity. Violation #1701 was corrected during the visit because the operator allowing us entry into the facility although the facility was not in capacity. Violation #1892 was corrected during today’s visit because the operator stated two (2) children were no long enrolled at the facility. The operator provided documentation of the third child’s enrollment application. One child’s file was monitored. Upon arrival to the facility, we observed six (6) preschool children ages one (1) to four (4) years old. The facility was not in compliance during today’s visit. N. Glover, Owner/Operator, was present and accompanied us while observing the indoor area. The outdoor area was not monitored due to active precipitation. Upon arrival, N. Glover and six preschool children ages one (1) to four (4) years old were in the child care area of the home. We observed children resting on individual mats with clean linen. N. Glover monitored rest time and assisted children with transitioning from rest time to toileting and hand washing to free choice activities in interest centers. We observed children engaged playing with toy vehicles and blocks. Children were served pretzels and milk for afternoon snack. Violation # 1701, regarding efforts to falsify information, was cited during a Routine Unannounced visit on January 8, 2024. It was discussed with N. Glover that any effort to falsify information provided to a DCDEE representative may be considered to be evidence in violation of NC Child Care Rule G.S. 110-91(14) and may constitute a cause for revoking the license of the child care facility. More information may be forthcoming regarding an Administrative Action. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival to the facility, I observed six (6) preschool children ages one (1) through four (4) years old in care including the operator's preschool-aged niece. This is a repeat violation cited on January 8, 2024. The violation was corrected during the visit when the operator contacted a relative to come to pick the niece up from the facility. At approximately 3:45pm, a relative arrived to pick up the operator's niece. The violation was corrected when the operator's relative arrived to pick up the operator's niece who was in care. GS 110-91(7)(b) & 110-86(3)(b) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Accessible to preschool children in care, an aerosol can of Lysol and a bottle of dog shampoo was stored on an open shelf in the hallway bathroom. This was corrected during the visit when the operator removed the aerosol can of Lysol and dog shampoo and placed it in a locked bedroom. .1719 (a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation was corrected during the visit. No compliance letter is due. Facility Specific TA/Consultation/Reminders: As a reminder, a compliance letter is due by 5pm on January 22, 2024 for violation #910 which was cited during a Routine Unannounced Visit conducted on January 8, 2024. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time to include the provider’s own preschool-aged children. N. Glover stated that her niece was in care because she believed the child did not count in the facility’s preschool capacity of no more than five (5) preschool children in care. N. Glover contacted her relative to pick the child up. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of hazardous can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource; remind household members to check behind the other; and periodically check the home throughout the day to ensure all hazardous items are locked. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/16/2024 Number Present: 6 Completed Date: 1/16/2024 Age: From 1 To 4 Total Minutes: 180 Time In: 01:30 PM Time Out: 04:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an unannounced follow-up visit. The previous Annual Compliance was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Jennifer Strickland, Child Care Consultant, accompanied me during the visit. Violations #101, #910, #911, #1701, #1848, and #1892 were cited during a Routine Unannounced visit on January 8, 2024. A follow-up visit was required for violation #101 regarding capacity. Violation #1701 was corrected during the visit because the operator allowing us entry into the facility although the facility was not in capacity. Violation #1892 was corrected during today’s visit because the operator stated two (2) children were no long enrolled at the facility. The operator provided documentation of the third child’s enrollment application. One child’s file was monitored. Upon arrival to the facility, we observed six (6) preschool children ages one (1) to four (4) years old. The facility was not in compliance during today’s visit. N. Glover, Owner/Operator, was present and accompanied us while observing the indoor area. The outdoor area was not monitored due to active precipitation. Upon arrival, N. Glover and six preschool children ages one (1) to four (4) years old were in the child care area of the home. We observed children resting on individual mats with clean linen. N. Glover monitored rest time and assisted children with transitioning from rest time to toileting and hand washing to free choice activities in interest centers. We observed children engaged playing with toy vehicles and blocks. Children were served pretzels and milk for afternoon snack. Violation # 1701, regarding efforts to falsify information, was cited during a Routine Unannounced visit on January 8, 2024. It was discussed with N. Glover that any effort to falsify information provided to a DCDEE representative may be considered to be evidence in violation of NC Child Care Rule G.S. 110-91(14) and may constitute a cause for revoking the license of the child care facility. More information may be forthcoming regarding an Administrative Action. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival to the facility, I observed six (6) preschool children ages one (1) through four (4) years old in care including the operator's preschool-aged niece. This is a repeat violation cited on January 8, 2024. The violation was corrected during the visit when the operator contacted a relative to come to pick the niece up from the facility. At approximately 3:45pm, a relative arrived to pick up the operator's niece. The violation was corrected when the operator's relative arrived to pick up the operator's niece who was in care. GS 110-91(7)(b) & 110-86(3)(b) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Accessible to preschool children in care, an aerosol can of Lysol and a bottle of dog shampoo was stored on an open shelf in the hallway bathroom. This was corrected during the visit when the operator removed the aerosol can of Lysol and dog shampoo and placed it in a locked bedroom. .1719 (a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation was corrected during the visit. No compliance letter is due. Facility Specific TA/Consultation/Reminders: As a reminder, a compliance letter is due by 5pm on January 22, 2024 for violation #910 which was cited during a Routine Unannounced Visit conducted on January 8, 2024. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time to include the provider’s own preschool-aged children. N. Glover stated that her niece was in care because she believed the child did not count in the facility’s preschool capacity of no more than five (5) preschool children in care. N. Glover contacted her relative to pick the child up. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of hazardous can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource; remind household members to check behind the other; and periodically check the home throughout the day to ensure all hazardous items are locked. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.1721 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 7 Completed Date: 1/8/2024 Age: From 1 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Na’Shey Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was observed unaccompanied. I observed six (6) preschool-aged children playing with age-appropriate toys in the child care area of the home. A household member, S. Glover was present and assisted N. Glover as needed with routine tasks. Children were observed playing with cooking utensils, puzzles, stuffed animals and dolls, and soft blocks. S. Glover had children draw and color an activity they did over the weekend using construction paper and crayons. The operator assisted children in the hallway bathroom with completing personal care routines and hand washing in preparation of mealtime. Children were served chicken nuggets, potato tots, peaches, sliced wheat bread, and milk. Following lunch, children completed hand washing as they prepared for rest time. I observed children resting on individual mats with clean linen. N. Glover moved throughout the child care space monitoring children as they rested. Upon arrival to the facility, I heard children playing and a dog barking. I rang the doorbell and no one answered. Household member S. Glover arrived and entered the home through a side entrance. S. Glover returned outdoors, greeted me and stated that N. Glover was not at home due to an emergency, and no children were present. I attempted to contact N. Glover by phone and left a voice message. I returned to my vehicle for approximately 5 minutes before returning to ring the doorbell. I reminded S. Glover that since entry into the facility was denied, a violation would be cited and law enforcement assistance could be utilized to gain access to the facility. After the discussion with S. Glover, I was greeted at the front door of the facility by N. Glover and observed her caring for six (6) preschool-aged children. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. A flyer was on the door at the entrance of the home advertising babysitting services. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival and entry into the facility, I observed six (6) preschool children, ages 2 through 4 years old, in care. At approximately 10:30am, while I was present, a parent with a one-year old child arrived to receive care and the operator accepted the child. With the addition of the one-year old child, there were seven (7) preschool children, ages 1 through 4 years old, in care. GS 110-91(7)(b) & 110-86(3)(b) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A copy of child's health assessment was not on file for two children both enrolled on November 20, 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of immunization records were not on file for two children W.B. and C.N. both enrolled on November 20, 2023. This was corrected during the visit when the operator contacted the parent of the children whose files were missing the immunization records. The parent then contacted the medical professional and received a digital copy of the immunization records. The immunization records were emailed to the operator who then printed them out and placed a copy in each child’s respective file. GS 110-91(1); .1721(a)(2) 1848 A Division representative was denied access to inspect the child care facility. Upon arrival to the facility, I heard children playing and a dog barking. I was greeted outdoors by a household member who stated the operator was not at home and no children were present. This was corrected during the visit when I was permitted entry by the operator following a conversation with my supervisor and subsequent discussion with the household member regarding my authority to enter the home for monitoring purposes when I believed children were in care. GS 110-105 .1709 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. A child application was not on file for three (3) preschool children who were enrolled and were receiving care during the visit. During an unannounced follow-up visit, the operator stated two (2) preschool children who did not have an application on file have been disenrolled. An application was on file and was monitored for the third preschool child. .1721(a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: During today’s classroom observation, I reminded N. Glover to obtain accurate record specifically regarding children files. I recommended N. Glover review program records and children’s files at least monthly and as children are enrolled. I recommended N. Glover utilize the File Checklist for Operator, Additional Caregivers, Program, and Children’s file documents which can all be found on the DCDEE website under the provider documents tab. A copy of the Additional Caregiver file checklist was provided to you during today's visit. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 7 Completed Date: 1/8/2024 Age: From 1 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Na’Shey Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was observed unaccompanied. I observed six (6) preschool-aged children playing with age-appropriate toys in the child care area of the home. A household member, S. Glover was present and assisted N. Glover as needed with routine tasks. Children were observed playing with cooking utensils, puzzles, stuffed animals and dolls, and soft blocks. S. Glover had children draw and color an activity they did over the weekend using construction paper and crayons. The operator assisted children in the hallway bathroom with completing personal care routines and hand washing in preparation of mealtime. Children were served chicken nuggets, potato tots, peaches, sliced wheat bread, and milk. Following lunch, children completed hand washing as they prepared for rest time. I observed children resting on individual mats with clean linen. N. Glover moved throughout the child care space monitoring children as they rested. Upon arrival to the facility, I heard children playing and a dog barking. I rang the doorbell and no one answered. Household member S. Glover arrived and entered the home through a side entrance. S. Glover returned outdoors, greeted me and stated that N. Glover was not at home due to an emergency, and no children were present. I attempted to contact N. Glover by phone and left a voice message. I returned to my vehicle for approximately 5 minutes before returning to ring the doorbell. I reminded S. Glover that since entry into the facility was denied, a violation would be cited and law enforcement assistance could be utilized to gain access to the facility. After the discussion with S. Glover, I was greeted at the front door of the facility by N. Glover and observed her caring for six (6) preschool-aged children. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. A flyer was on the door at the entrance of the home advertising babysitting services. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival and entry into the facility, I observed six (6) preschool children, ages 2 through 4 years old, in care. At approximately 10:30am, while I was present, a parent with a one-year old child arrived to receive care and the operator accepted the child. With the addition of the one-year old child, there were seven (7) preschool children, ages 1 through 4 years old, in care. GS 110-91(7)(b) & 110-86(3)(b) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A copy of child's health assessment was not on file for two children both enrolled on November 20, 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of immunization records were not on file for two children W.B. and C.N. both enrolled on November 20, 2023. This was corrected during the visit when the operator contacted the parent of the children whose files were missing the immunization records. The parent then contacted the medical professional and received a digital copy of the immunization records. The immunization records were emailed to the operator who then printed them out and placed a copy in each child’s respective file. GS 110-91(1); .1721(a)(2) 1848 A Division representative was denied access to inspect the child care facility. Upon arrival to the facility, I heard children playing and a dog barking. I was greeted outdoors by a household member who stated the operator was not at home and no children were present. This was corrected during the visit when I was permitted entry by the operator following a conversation with my supervisor and subsequent discussion with the household member regarding my authority to enter the home for monitoring purposes when I believed children were in care. GS 110-105 .1709 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. A child application was not on file for three (3) preschool children who were enrolled and were receiving care during the visit. During an unannounced follow-up visit, the operator stated two (2) preschool children who did not have an application on file have been disenrolled. An application was on file and was monitored for the third preschool child. .1721(a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: During today’s classroom observation, I reminded N. Glover to obtain accurate record specifically regarding children files. I recommended N. Glover review program records and children’s files at least monthly and as children are enrolled. I recommended N. Glover utilize the File Checklist for Operator, Additional Caregivers, Program, and Children’s file documents which can all be found on the DCDEE website under the provider documents tab. A copy of the Additional Caregiver file checklist was provided to you during today's visit. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-105 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 7 Completed Date: 1/8/2024 Age: From 1 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Na’Shey Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was observed unaccompanied. I observed six (6) preschool-aged children playing with age-appropriate toys in the child care area of the home. A household member, S. Glover was present and assisted N. Glover as needed with routine tasks. Children were observed playing with cooking utensils, puzzles, stuffed animals and dolls, and soft blocks. S. Glover had children draw and color an activity they did over the weekend using construction paper and crayons. The operator assisted children in the hallway bathroom with completing personal care routines and hand washing in preparation of mealtime. Children were served chicken nuggets, potato tots, peaches, sliced wheat bread, and milk. Following lunch, children completed hand washing as they prepared for rest time. I observed children resting on individual mats with clean linen. N. Glover moved throughout the child care space monitoring children as they rested. Upon arrival to the facility, I heard children playing and a dog barking. I rang the doorbell and no one answered. Household member S. Glover arrived and entered the home through a side entrance. S. Glover returned outdoors, greeted me and stated that N. Glover was not at home due to an emergency, and no children were present. I attempted to contact N. Glover by phone and left a voice message. I returned to my vehicle for approximately 5 minutes before returning to ring the doorbell. I reminded S. Glover that since entry into the facility was denied, a violation would be cited and law enforcement assistance could be utilized to gain access to the facility. After the discussion with S. Glover, I was greeted at the front door of the facility by N. Glover and observed her caring for six (6) preschool-aged children. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. A flyer was on the door at the entrance of the home advertising babysitting services. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival and entry into the facility, I observed six (6) preschool children, ages 2 through 4 years old, in care. At approximately 10:30am, while I was present, a parent with a one-year old child arrived to receive care and the operator accepted the child. With the addition of the one-year old child, there were seven (7) preschool children, ages 1 through 4 years old, in care. GS 110-91(7)(b) & 110-86(3)(b) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A copy of child's health assessment was not on file for two children both enrolled on November 20, 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of immunization records were not on file for two children W.B. and C.N. both enrolled on November 20, 2023. This was corrected during the visit when the operator contacted the parent of the children whose files were missing the immunization records. The parent then contacted the medical professional and received a digital copy of the immunization records. The immunization records were emailed to the operator who then printed them out and placed a copy in each child’s respective file. GS 110-91(1); .1721(a)(2) 1848 A Division representative was denied access to inspect the child care facility. Upon arrival to the facility, I heard children playing and a dog barking. I was greeted outdoors by a household member who stated the operator was not at home and no children were present. This was corrected during the visit when I was permitted entry by the operator following a conversation with my supervisor and subsequent discussion with the household member regarding my authority to enter the home for monitoring purposes when I believed children were in care. GS 110-105 .1709 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. A child application was not on file for three (3) preschool children who were enrolled and were receiving care during the visit. During an unannounced follow-up visit, the operator stated two (2) preschool children who did not have an application on file have been disenrolled. An application was on file and was monitored for the third preschool child. .1721(a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: During today’s classroom observation, I reminded N. Glover to obtain accurate record specifically regarding children files. I recommended N. Glover review program records and children’s files at least monthly and as children are enrolled. I recommended N. Glover utilize the File Checklist for Operator, Additional Caregivers, Program, and Children’s file documents which can all be found on the DCDEE website under the provider documents tab. A copy of the Additional Caregiver file checklist was provided to you during today's visit. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 7 Completed Date: 1/8/2024 Age: From 1 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Na’Shey Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was observed unaccompanied. I observed six (6) preschool-aged children playing with age-appropriate toys in the child care area of the home. A household member, S. Glover was present and assisted N. Glover as needed with routine tasks. Children were observed playing with cooking utensils, puzzles, stuffed animals and dolls, and soft blocks. S. Glover had children draw and color an activity they did over the weekend using construction paper and crayons. The operator assisted children in the hallway bathroom with completing personal care routines and hand washing in preparation of mealtime. Children were served chicken nuggets, potato tots, peaches, sliced wheat bread, and milk. Following lunch, children completed hand washing as they prepared for rest time. I observed children resting on individual mats with clean linen. N. Glover moved throughout the child care space monitoring children as they rested. Upon arrival to the facility, I heard children playing and a dog barking. I rang the doorbell and no one answered. Household member S. Glover arrived and entered the home through a side entrance. S. Glover returned outdoors, greeted me and stated that N. Glover was not at home due to an emergency, and no children were present. I attempted to contact N. Glover by phone and left a voice message. I returned to my vehicle for approximately 5 minutes before returning to ring the doorbell. I reminded S. Glover that since entry into the facility was denied, a violation would be cited and law enforcement assistance could be utilized to gain access to the facility. After the discussion with S. Glover, I was greeted at the front door of the facility by N. Glover and observed her caring for six (6) preschool-aged children. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. A flyer was on the door at the entrance of the home advertising babysitting services. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival and entry into the facility, I observed six (6) preschool children, ages 2 through 4 years old, in care. At approximately 10:30am, while I was present, a parent with a one-year old child arrived to receive care and the operator accepted the child. With the addition of the one-year old child, there were seven (7) preschool children, ages 1 through 4 years old, in care. GS 110-91(7)(b) & 110-86(3)(b) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A copy of child's health assessment was not on file for two children both enrolled on November 20, 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of immunization records were not on file for two children W.B. and C.N. both enrolled on November 20, 2023. This was corrected during the visit when the operator contacted the parent of the children whose files were missing the immunization records. The parent then contacted the medical professional and received a digital copy of the immunization records. The immunization records were emailed to the operator who then printed them out and placed a copy in each child’s respective file. GS 110-91(1); .1721(a)(2) 1848 A Division representative was denied access to inspect the child care facility. Upon arrival to the facility, I heard children playing and a dog barking. I was greeted outdoors by a household member who stated the operator was not at home and no children were present. This was corrected during the visit when I was permitted entry by the operator following a conversation with my supervisor and subsequent discussion with the household member regarding my authority to enter the home for monitoring purposes when I believed children were in care. GS 110-105 .1709 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. A child application was not on file for three (3) preschool children who were enrolled and were receiving care during the visit. During an unannounced follow-up visit, the operator stated two (2) preschool children who did not have an application on file have been disenrolled. An application was on file and was monitored for the third preschool child. .1721(a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: During today’s classroom observation, I reminded N. Glover to obtain accurate record specifically regarding children files. I recommended N. Glover review program records and children’s files at least monthly and as children are enrolled. I recommended N. Glover utilize the File Checklist for Operator, Additional Caregivers, Program, and Children’s file documents which can all be found on the DCDEE website under the provider documents tab. A copy of the Additional Caregiver file checklist was provided to you during today's visit. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 7 Completed Date: 1/8/2024 Age: From 1 To 4 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to Routine Unannounced Visit. The previous Annual Compliance Visit was completed July 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. Na’Shey Glover, Owner/Operator, was present and accompanied me while observing the indoor area. The outdoor area was observed unaccompanied. I observed six (6) preschool-aged children playing with age-appropriate toys in the child care area of the home. A household member, S. Glover was present and assisted N. Glover as needed with routine tasks. Children were observed playing with cooking utensils, puzzles, stuffed animals and dolls, and soft blocks. S. Glover had children draw and color an activity they did over the weekend using construction paper and crayons. The operator assisted children in the hallway bathroom with completing personal care routines and hand washing in preparation of mealtime. Children were served chicken nuggets, potato tots, peaches, sliced wheat bread, and milk. Following lunch, children completed hand washing as they prepared for rest time. I observed children resting on individual mats with clean linen. N. Glover moved throughout the child care space monitoring children as they rested. Upon arrival to the facility, I heard children playing and a dog barking. I rang the doorbell and no one answered. Household member S. Glover arrived and entered the home through a side entrance. S. Glover returned outdoors, greeted me and stated that N. Glover was not at home due to an emergency, and no children were present. I attempted to contact N. Glover by phone and left a voice message. I returned to my vehicle for approximately 5 minutes before returning to ring the doorbell. I reminded S. Glover that since entry into the facility was denied, a violation would be cited and law enforcement assistance could be utilized to gain access to the facility. After the discussion with S. Glover, I was greeted at the front door of the facility by N. Glover and observed her caring for six (6) preschool-aged children. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. A flyer was on the door at the entrance of the home advertising babysitting services. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 101 Number of children exceeded number allowed. Upon arrival and entry into the facility, I observed six (6) preschool children, ages 2 through 4 years old, in care. At approximately 10:30am, while I was present, a parent with a one-year old child arrived to receive care and the operator accepted the child. With the addition of the one-year old child, there were seven (7) preschool children, ages 1 through 4 years old, in care. GS 110-91(7)(b) & 110-86(3)(b) 910 Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. A copy of child's health assessment was not on file for two children both enrolled on November 20, 2023. GS 110-91(1); 10A NCAC 09.1721(a)(1) 911 Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. A copy of immunization records were not on file for two children W.B. and C.N. both enrolled on November 20, 2023. This was corrected during the visit when the operator contacted the parent of the children whose files were missing the immunization records. The parent then contacted the medical professional and received a digital copy of the immunization records. The immunization records were emailed to the operator who then printed them out and placed a copy in each child’s respective file. GS 110-91(1); .1721(a)(2) 1848 A Division representative was denied access to inspect the child care facility. Upon arrival to the facility, I heard children playing and a dog barking. I was greeted outdoors by a household member who stated the operator was not at home and no children were present. This was corrected during the visit when I was permitted entry by the operator following a conversation with my supervisor and subsequent discussion with the household member regarding my authority to enter the home for monitoring purposes when I believed children were in care. GS 110-105 .1709 1892 Application was not on file for each enrolled child, including his/her own preschool child(ren) who are not school-age. A child application was not on file for three (3) preschool children who were enrolled and were receiving care during the visit. During an unannounced follow-up visit, the operator stated two (2) preschool children who did not have an application on file have been disenrolled. An application was on file and was monitored for the third preschool child. .1721(a)(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: During today’s classroom observation, I reminded N. Glover to obtain accurate record specifically regarding children files. I recommended N. Glover review program records and children’s files at least monthly and as children are enrolled. I recommended N. Glover utilize the File Checklist for Operator, Additional Caregivers, Program, and Children’s file documents which can all be found on the DCDEE website under the provider documents tab. A copy of the Additional Caregiver file checklist was provided to you during today's visit. Capacity: A violation was cited for the facility having more than five (5) preschool-age children care. The permit restriction states the facility is licensed for a no more that a maximum of 5 preschool children at any time. I recommend N. Glover reduce enrollment to no more than five preschool-aged children at any time. N. Glover stated that S. Glover provided babysitting services to some families and would not allow the children to be in care at the licensed program. Refer to Child Care rule G.S. 110-91(7)(b)&110-86(3)(b) for additional information. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 7/13/2023 Number Present: 6 Completed Date: 7/13/2023 Age: From 1 To 6 Total Minutes: 165 Time In: 02:15 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed August 3, 2022, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. The License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a program option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. A copy of the sanitation report was received during the visit. Na’Shey Glover, Owner/Operator, were present and accompanied while observing the indoor and outdoor areas. I observed children resting on mats with clean linen in the child care area of the home. N. Glover walked throughout the living room to awake the children and assist the with putting their linen and mats away. Children were observed completing toileting routines while the operator completed diapering and hand washing routines with a toddler. Children were observed playing school and principal, manipulating connecting blocks, and cooking pretend meals in dramatic play. For afternoon snack, children were served Cheerios cereal and milk. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. A child’s record was monitored today. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The most current First Aid course for the operator expired on 5/31/2023. .1703(a)(2) 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The most current CPR course for the operator expired on 5/31/2023. .1703(a)(3) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. Accessible to children in the outdoor play area, a cable box attached to the home was open and exposed wires. .1719(a)(17) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Accessible to children under the age of three, plastic bags of wipes and a box of plastic gloves were stored on the diaper changing station. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 27, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: CPR and First Aid: A violation was cited for expired CPR and First Aid certifications for the owner/operator. As a reminder, CPR and First Aid must be completed by caregivers prior to the expiration date. For more information, please refer to child care rule 10A NCAC 09 .1703(a)(3) regarding Family Child Care Home Operator Requirements. Choking Hazards: A violation was cited during today’s visit for items that were potential choking hazards accessible to children under three years of age. I recommended Ms. Glover make plastics used during diapering/toileting routines inaccessible to children under three years old. Ms. Glover and I discussed adding a small shelf near the diapering station to store wipes and gloves, making them accessible for caregiving routines. Additional information regarding plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .1703 (j). QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HAPPY KIDZ Facility ID: 26002101 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 7/13/2023 Number Present: 6 Completed Date: 7/13/2023 Age: From 1 To 6 Total Minutes: 165 Time In: 02:15 PM Time Out: 05:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit, including Health and Safety Training requirements. The previous Annual Compliance Visit was completed August 3, 2022, and prior to today’s visit, the eighteen-month compliance history score was 88%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 16, 2018. The License was based on the program earning five (5) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a program option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Na’Shey Glover. Current Inspections are as follows: Sanitation Classification of superior completed June 28, 2023. A copy of the sanitation report was received during the visit. Na’Shey Glover, Owner/Operator, were present and accompanied while observing the indoor and outdoor areas. I observed children resting on mats with clean linen in the child care area of the home. N. Glover walked throughout the living room to awake the children and assist the with putting their linen and mats away. Children were observed completing toileting routines while the operator completed diapering and hand washing routines with a toddler. Children were observed playing school and principal, manipulating connecting blocks, and cooking pretend meals in dramatic play. For afternoon snack, children were served Cheerios cereal and milk. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. A child’s record was monitored today. At the completion of the visit, the Visit Summary was reviewed with N. Glover. The following violations were observed: Violation Number Comment Rule 508 Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. The most current First Aid course for the operator expired on 5/31/2023. .1703(a)(2) 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The most current CPR course for the operator expired on 5/31/2023. .1703(a)(3) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. Accessible to children in the outdoor play area, a cable box attached to the home was open and exposed wires. .1719(a)(17) 1922 Plastic bags, toys, and toy parts small enough to be swallowed, including but not limited to materials that can be easily torn apart such as foam rubber and styrofoam, were accessible to children under the age of three. Accessible to children under the age of three, plastic bags of wipes and a box of plastic gloves were stored on the diaper changing station. .1719(a)(18) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 27, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: CPR and First Aid: A violation was cited for expired CPR and First Aid certifications for the owner/operator. As a reminder, CPR and First Aid must be completed by caregivers prior to the expiration date. For more information, please refer to child care rule 10A NCAC 09 .1703(a)(3) regarding Family Child Care Home Operator Requirements. Choking Hazards: A violation was cited during today’s visit for items that were potential choking hazards accessible to children under three years of age. I recommended Ms. Glover make plastics used during diapering/toileting routines inaccessible to children under three years old. Ms. Glover and I discussed adding a small shelf near the diapering station to store wipes and gloves, making them accessible for caregiving routines. Additional information regarding plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart can be found in NC Child Care rule 10A NCAC .1703 (j). QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times