Fran's Child Care

NC GS 110-90 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/7/2026 Number Present: 4 Completed Date: 1/7/2026 Age: From 2 To 5 Total Minutes: 270 Time In: 09:30 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was 93%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 26, 2025. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. Upon arrival, there were two preschool-aged children playing in the child care area of the home. Two other children arrived, completed hand washing routines, and joined the group. Children were observed playing with puzzles, stuffed animals, and toy vehicles. In the outdoor area, children played kickball, tricycles, and push/pull toys. When returned indoors, children completing toileting, diapering, and hand washing routines and prepared for mealtime. Lunch was prepared by the operator and served for a household member consisted on barbeque chicken, rice, corn, green beans, fresh apple slices, and milk. A checklist was used to note the requirements I monitored during the visit. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. Two children files were monitored. The most recent fire drill was completed on December 1, 2025, and a lockdown emergency drill was completed on October 1, 2025. The most current monthly outdoor inspection was completed on December 1, 2025. The EPR plan was updated on December 10, 2025. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in the outdoor play area, a gas leaf blower and a chain saw was stored on the concrete patio. The violation was corrected when a household member removed the items and placed them in a locked storage building. .1719 (a) (1) 1920 Indoor and outdoor area was not checked daily for debris, vandalism, broken equipment, and animal waste. In the outdoor play area, a resin kitchen play set and doll stroller were broken. The violation was corrected when a household member removed and discarded the items from the play area. .1719(a)(17) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected immediately therefore a compliance letter is not required. Facility Specific TA/Consultation/Reminders: Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A. 2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members; remind them to check behind each other; and periodically check the home throughout the day to ensure all hazardous items are locked. QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to possibly pursue Pathway #2, Classroom and Instructional Quality. The operator is currently a 1 staff and is considering applying for a 2 through 5 staff license. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the QRIS PowerPoint presentation for clarity. I recommended the operator request technical assistance from Cumberland County Partnership for Children if she decides to apply for a rated license assessment. Due to the operator’s education in early childhood, I recommended the operator consider CEU hours with Southwestern Child Care Commission in order to meet the provider education requirement. The operator stated if there is minimal paperwork added to her license, she would pursue a 3 star FCCH license. I suggested the operator visit DCDEE website and review the QRIS modernization and documents. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. The operator requested to increase capacity up to 10 children. During today's visit, I monitored fire extinguishers, smoke detectors, the EPR plan and monthly fire drills. The operator stated she would purchase carbon monoxide alarms and place in the required areas of the home although there are no fuel burning appliances. I requested the operator send documentation to me by email once all requirements have been met. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/22/2025 Number Present: 2 Completed Date: 8/22/2025 Age: From 9 To 9 Total Minutes: 145 Time In: 09:15 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 20, 2024. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. The operator’s two (2) school-aged grandchildren were present. No other children enrolled in the facility were present. The operator stated the families were absent due to preparing for the new school year. Mealtime was not observed during today’s visit. At 11:15, two children, ages 4 and 8 years old, arrived for care. Children were monitored and they washed their hands. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. The most recent fire drill was completed on August 16, 2025, and a shelter-in-place emergency drill was completed on July 16, 2025. The most current monthly outdoor inspection was completed on August 16, 2025. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violation was observed: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not update the ABCMS portal with current household members who live or moved out of the home within five business days. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 5, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited today regarding the facility not updating the ABCMS portal with current staff and/or household members. The process of notifying the Division has changed and is now captured in ABCMS. For reference, see NC Child Care Rule G.S. 110-90.2 &.2703(r). This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff and/or household members are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/22/2025 Number Present: 2 Completed Date: 8/22/2025 Age: From 9 To 9 Total Minutes: 145 Time In: 09:15 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 21, 2025, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 20, 2024. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. The operator’s two (2) school-aged grandchildren were present. No other children enrolled in the facility were present. The operator stated the families were absent due to preparing for the new school year. Mealtime was not observed during today’s visit. At 11:15, two children, ages 4 and 8 years old, arrived for care. Children were monitored and they washed their hands. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. The most recent fire drill was completed on August 16, 2025, and a shelter-in-place emergency drill was completed on July 16, 2025. The most current monthly outdoor inspection was completed on August 16, 2025. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violation was observed: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not update the ABCMS portal with current household members who live or moved out of the home within five business days. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 5, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: ABCMS – Criminal Background Check (CBC) Provider Portal A violation was cited today regarding the facility not updating the ABCMS portal with current staff and/or household members. The process of notifying the Division has changed and is now captured in ABCMS. For reference, see NC Child Care Rule G.S. 110-90.2 &.2703(r). This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff and/or household members are noted on the roster. The information should be updated in ABCMS on an ongoing basis as staff members are hired and when employment is terminated. This satisfies the requirement to notify the Division of new child providers working who were hired or moved into the child care facility within five business days. This is also a requirement for Family Child Care Homes and Center Located in a Residence (The roster shall include Family members 16 years of age and older living in the home). The compliance of this rule will be monitored during your next visit. Should you need assistance contact the Criminal Background Check Unit at (919) 814-4401 and someone will assist you. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/21/2025 Number Present: 4 Completed Date: 1/21/2025 Age: From 2 To 5 Total Minutes: 165 Time In: 12:00 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 30, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 20, 2024. A new sanitation report was received during today's visit. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. Upon arrival, four (4) preschool children were in the home's childcare area. Children were observed playing with dolls and a doll house with accessories. Children manipulated Duplos blocks, puzzles, stuffed animals, toy vehicles, and toy vehicles. The operator transitioned children to the outdoor area to get some fresh air and ran around the back yard area chasing each other. Upon return indoors, children completed personal care routines and hand washing. Mealtime was not observed during today’s visit however F. Hall-Epps. A checklist was used to note the requirements I monitored today. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. Two (2) children’s files were monitored. The most recent fire drill was completed on January 10, 2025, and a shelter-in-place emergency drill was completed on January 9, 2025. The most current monthly outdoor inspection was completed on November 26, 2024. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violations were observed: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The most current monthly outdoor play area inspection form on file was completed November 20, 2024. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current annual health questionnaire of file was completed January 13, 2024. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator completed two (2) of the eight (8) required number of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The operator stated she no longer would like to care for children under 12 months old and would like to have it removed from the child care license. Also, the operator stated she submitted a name change document in addition to a copy of her marriage license to the DCDEE Criminal Background Check Unit. I verified the information and documents were received in the ABCMS on April 26, 2024. A packet with the updated changes will be submitted for review. A new license will be mailed to the operator. As a reminder, please submit the old license to me by mail as it remains property of the State of North Carolina. My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: Health Questionnaire (FCCH): A violation for an annual health questionnaire was cited today. Your most current health questionnaire was completed on 1/13/2024. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703 (1)(a). We discussed adding a reminder on your calendar. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/21/2025 Number Present: 4 Completed Date: 1/21/2025 Age: From 2 To 5 Total Minutes: 165 Time In: 12:00 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 30, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 20, 2024. A new sanitation report was received during today's visit. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. Upon arrival, four (4) preschool children were in the home's childcare area. Children were observed playing with dolls and a doll house with accessories. Children manipulated Duplos blocks, puzzles, stuffed animals, toy vehicles, and toy vehicles. The operator transitioned children to the outdoor area to get some fresh air and ran around the back yard area chasing each other. Upon return indoors, children completed personal care routines and hand washing. Mealtime was not observed during today’s visit however F. Hall-Epps. A checklist was used to note the requirements I monitored today. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. Two (2) children’s files were monitored. The most recent fire drill was completed on January 10, 2025, and a shelter-in-place emergency drill was completed on January 9, 2025. The most current monthly outdoor inspection was completed on November 26, 2024. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violations were observed: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The most current monthly outdoor play area inspection form on file was completed November 20, 2024. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current annual health questionnaire of file was completed January 13, 2024. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator completed two (2) of the eight (8) required number of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The operator stated she no longer would like to care for children under 12 months old and would like to have it removed from the child care license. Also, the operator stated she submitted a name change document in addition to a copy of her marriage license to the DCDEE Criminal Background Check Unit. I verified the information and documents were received in the ABCMS on April 26, 2024. A packet with the updated changes will be submitted for review. A new license will be mailed to the operator. As a reminder, please submit the old license to me by mail as it remains property of the State of North Carolina. My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: Health Questionnaire (FCCH): A violation for an annual health questionnaire was cited today. Your most current health questionnaire was completed on 1/13/2024. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703 (1)(a). We discussed adding a reminder on your calendar. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/21/2025 Number Present: 4 Completed Date: 1/21/2025 Age: From 2 To 5 Total Minutes: 165 Time In: 12:00 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 30, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 20, 2024. A new sanitation report was received during today's visit. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. Upon arrival, four (4) preschool children were in the home's childcare area. Children were observed playing with dolls and a doll house with accessories. Children manipulated Duplos blocks, puzzles, stuffed animals, toy vehicles, and toy vehicles. The operator transitioned children to the outdoor area to get some fresh air and ran around the back yard area chasing each other. Upon return indoors, children completed personal care routines and hand washing. Mealtime was not observed during today’s visit however F. Hall-Epps. A checklist was used to note the requirements I monitored today. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. Two (2) children’s files were monitored. The most recent fire drill was completed on January 10, 2025, and a shelter-in-place emergency drill was completed on January 9, 2025. The most current monthly outdoor inspection was completed on November 26, 2024. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violations were observed: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The most current monthly outdoor play area inspection form on file was completed November 20, 2024. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current annual health questionnaire of file was completed January 13, 2024. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator completed two (2) of the eight (8) required number of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The operator stated she no longer would like to care for children under 12 months old and would like to have it removed from the child care license. Also, the operator stated she submitted a name change document in addition to a copy of her marriage license to the DCDEE Criminal Background Check Unit. I verified the information and documents were received in the ABCMS on April 26, 2024. A packet with the updated changes will be submitted for review. A new license will be mailed to the operator. As a reminder, please submit the old license to me by mail as it remains property of the State of North Carolina. My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: Health Questionnaire (FCCH): A violation for an annual health questionnaire was cited today. Your most current health questionnaire was completed on 1/13/2024. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703 (1)(a). We discussed adding a reminder on your calendar. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 1/21/2025 Number Present: 4 Completed Date: 1/21/2025 Age: From 2 To 5 Total Minutes: 165 Time In: 12:00 PM Time Out: 02:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance Visit was completed January 30, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued September 6, 2024. The information on record with DCDEE was verified as correct by Francine Hall- Epps. Current Inspections are as follows: Sanitation Classification of superior completed November 20, 2024. A new sanitation report was received during today's visit. F. Hall-Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. Upon arrival, four (4) preschool children were in the home's childcare area. Children were observed playing with dolls and a doll house with accessories. Children manipulated Duplos blocks, puzzles, stuffed animals, toy vehicles, and toy vehicles. The operator transitioned children to the outdoor area to get some fresh air and ran around the back yard area chasing each other. Upon return indoors, children completed personal care routines and hand washing. Mealtime was not observed during today’s visit however F. Hall-Epps. A checklist was used to note the requirements I monitored today. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. Two (2) children’s files were monitored. The most recent fire drill was completed on January 10, 2025, and a shelter-in-place emergency drill was completed on January 9, 2025. The most current monthly outdoor inspection was completed on November 26, 2024. At the completion of the visit, the Visit Summary was reviewed with F. Hall-Epps. The following violations were observed: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The most current monthly outdoor play area inspection form on file was completed November 20, 2024. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current annual health questionnaire of file was completed January 13, 2024. .1703(a)(1) 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator completed two (2) of the eight (8) required number of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 4, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 The operator stated she no longer would like to care for children under 12 months old and would like to have it removed from the child care license. Also, the operator stated she submitted a name change document in addition to a copy of her marriage license to the DCDEE Criminal Background Check Unit. I verified the information and documents were received in the ABCMS on April 26, 2024. A packet with the updated changes will be submitted for review. A new license will be mailed to the operator. As a reminder, please submit the old license to me by mail as it remains property of the State of North Carolina. My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: Health Questionnaire (FCCH): A violation for an annual health questionnaire was cited today. Your most current health questionnaire was completed on 1/13/2024. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703 (1)(a). We discussed adding a reminder on your calendar. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FRAN'S CHILD CARE Facility ID: 26001307 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/29/2024 Number Present: 4 Completed Date: 8/29/2024 Age: From 2 To 5 Total Minutes: 165 Time In: 09:30 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed January 30, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one (1) Star License issued October 1, 2019. The operator serves no more than two infants under age one. The information on record with DCDEE was verified by Francine Hall. The operator stated that she submitted documentation to change her name in the DCDEE system to Francine Hall Epps. Current Inspections are as follows: Sanitation Classification of superior completed January 25, 2024. A new sanitation report was received during today's visit. F. Hall Epps, Owner/Operator, was present while I observed the indoor and outdoor areas. Upon arrival, three preschool children were in the home's childcare area. Children were observed playing with Duplos blocks, puzzles, stuffed animals, farm animals and toy vehicles. The operator transitioned children to the outdoor area where I observed children riding wheeled toys, playing on rockers, climbing on stationary equipment, and tossing balls around to each other. Upon return indoors, children completed personal care routines and hand washing. For lunch, children were served bologna and cheese sandwich on wheat bread, corn, raisins, and milk. The FCCH Operator's Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed. The most recent fire drill was completed on July 26, 2024, and a shelter-in-place emergency drill was completed on July 11, 2024. The most current monthly outdoor inspection was completed on July 26, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Hall Epps. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in the outdoor area, a lawnmower was stored on the cemented patio. The violation was corrected when the operator's husband stored the lawnmower in a locked storage building. .1719 (a) (1) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Assessible to children, a bottle eyeglass cleaner solution was stored on the bathroom countertop. The violation was corrected when the operator removed the items and placed them in the locked linen closet. .1719 (a)(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected immediately therefore a compliance letter is not required. The operator stated she no longer would like to care for children under 12 months old and would like to have it removed from the child care license. Also, the operator stated she submitted a name change document in addition to a copy of her marriage license to the DCDEE Criminal Background Check Unit. I verified the information and documents were received in the ABCMS on April 26, 2024. A packet with the updated changes will be submitted for review. A new license will be mailed to the operator. As a reminder, please submit the old license to me by mail as it remains property of the State of North Carolina. My contact information is: Yolanda Pridgen Child Care Consultant PO Box 25661 Fayetteville, NC 28314 Facility Specific TA/Consultation/Reminders: Storage of Medication: The violation for storage of medication was cited today. This includes both medicated and over the counter medication. Properly storing medication is important because if in reach of children, may present a poison hazard. I shared that additional information regarding the storage of medication can be found in Sanitation Rule .2028(d) and a copy of the “Hazardous Items Storage for Child Care” resource can be obtained from the DCDEE website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; have staff practice administering medicine and return to locked storage before completing the administration record (practice helps create and reinforce a routine); remind each team of staff to check behind the other; and/or periodically visit classrooms throughout the day and check medication boxes to ensure they are locked. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times