Focus Pointe Learning Academy

10A NCAC 09 .0304 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 11 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an administrative action follow-up visit. The previous Annual Compliance Visit was completed July 08, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current and active. Current Inspections are as follows: Sanitation classification of Provisional conducted on August 14, 2025. A violation was observed for the sanitation inspection. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor and outdoor areas. In Space #1, the children were sitting at the table, and the caregiver talked to the children about the different sounds of the letters. In Space #2, the caregiver held one infant during bottle feeding and talked to the other child to encourage the child to play with toys. In Space #4, the children were in a corner of their choice, and the caregiver played a “four corner” game. Toys and activities were open and accessible for the children. Lunch served was beef tacos, corn, oranges, bread, and milk. During today’s visit Administrative Action (AA): Written Warning (WW) was reviewed. The facility was issued a WW dated July 09, 2025. The administrator received the action on July 18, 2025. During today’s visit, the AA was posted on the wall located across from the front door during my visit. The written procedures/policies were completed by the Administrator and received on July 30, 2025. The written procedures and policies were approved on August 12, 2025. During today’s visit, the stipulations were reviewed to determine if facility is operating in compliance. All requirements have been met and there were no violations observed. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The center received a Provisional sanitation inspection on August 14, 2025. 10A NCAC 09 .0304(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 3, 2025, you must submit a written, dated, and signed statement to me. how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Administrative Action: The administrative action and cover letter dated July 09, 2025. The Administrative Action was received on July 18, 2025. A reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Corrective Action Plan: For stipulation #1, the sign-in roster was on file to include information for each staff member with their printed name and their signature. The facility had a copy of the agenda with the training times and topics for the training. However, the action states a training certificate should be filed for each staff member. The administrator stated that they did not receive a training certificate. I informed Ms. Deshields that the documentation present is sufficient for compliance, and for her to double-check her email to confirm that certificates were not emailed. I also informed Ms. Deshields to notify the trainer to request certificates, so the staff members can receive credit for training hours. Upon receipt of the certificates, place a copy of each staff member’s certificates on file for review upon request. On August 12, 2025, the administrator notified me by email that the training had been completed with the Partnership for Children. For stipulation #3, the administrator stated that previously, she had already notified the parents of parental access. The administrator is in the process of notifying parents of enrolled children, informing them of the changes in the policy and procedures and obtaining a statement signed by parents that they have received a copy of the new operational policy regarding parent access into the child care facility. Sanitation Inspection: A violation was observed for a Sanitation Inspection. The Sanitation Inspection was dated August 14, 2025, as a provisional rating. Once you receive a Sanitation Inspection, please update your compliance letter by indicating an approved sanitation inspection was completed. Once your facility receives the Sanitation Inspection, please provide me with a scanned copy of the report by email. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 11 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an administrative action follow-up visit. The previous Annual Compliance Visit was completed July 08, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current and active. Current Inspections are as follows: Sanitation classification of Provisional conducted on August 14, 2025. A violation was observed for the sanitation inspection. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor and outdoor areas. In Space #1, the children were sitting at the table, and the caregiver talked to the children about the different sounds of the letters. In Space #2, the caregiver held one infant during bottle feeding and talked to the other child to encourage the child to play with toys. In Space #4, the children were in a corner of their choice, and the caregiver played a “four corner” game. Toys and activities were open and accessible for the children. Lunch served was beef tacos, corn, oranges, bread, and milk. During today’s visit Administrative Action (AA): Written Warning (WW) was reviewed. The facility was issued a WW dated July 09, 2025. The administrator received the action on July 18, 2025. During today’s visit, the AA was posted on the wall located across from the front door during my visit. The written procedures/policies were completed by the Administrator and received on July 30, 2025. The written procedures and policies were approved on August 12, 2025. During today’s visit, the stipulations were reviewed to determine if facility is operating in compliance. All requirements have been met and there were no violations observed. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The center received a Provisional sanitation inspection on August 14, 2025. 10A NCAC 09 .0304(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 3, 2025, you must submit a written, dated, and signed statement to me. how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Administrative Action: The administrative action and cover letter dated July 09, 2025. The Administrative Action was received on July 18, 2025. A reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Corrective Action Plan: For stipulation #1, the sign-in roster was on file to include information for each staff member with their printed name and their signature. The facility had a copy of the agenda with the training times and topics for the training. However, the action states a training certificate should be filed for each staff member. The administrator stated that they did not receive a training certificate. I informed Ms. Deshields that the documentation present is sufficient for compliance, and for her to double-check her email to confirm that certificates were not emailed. I also informed Ms. Deshields to notify the trainer to request certificates, so the staff members can receive credit for training hours. Upon receipt of the certificates, place a copy of each staff member’s certificates on file for review upon request. On August 12, 2025, the administrator notified me by email that the training had been completed with the Partnership for Children. For stipulation #3, the administrator stated that previously, she had already notified the parents of parental access. The administrator is in the process of notifying parents of enrolled children, informing them of the changes in the policy and procedures and obtaining a statement signed by parents that they have received a copy of the new operational policy regarding parent access into the child care facility. Sanitation Inspection: A violation was observed for a Sanitation Inspection. The Sanitation Inspection was dated August 14, 2025, as a provisional rating. Once you receive a Sanitation Inspection, please update your compliance letter by indicating an approved sanitation inspection was completed. Once your facility receives the Sanitation Inspection, please provide me with a scanned copy of the report by email. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/20/2025 Number Present: 11 Completed Date: 8/20/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Admin Action Follow-Up Lic Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an administrative action follow-up visit. The previous Annual Compliance Visit was completed July 08, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current and active. Current Inspections are as follows: Sanitation classification of Provisional conducted on August 14, 2025. A violation was observed for the sanitation inspection. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor and outdoor areas. In Space #1, the children were sitting at the table, and the caregiver talked to the children about the different sounds of the letters. In Space #2, the caregiver held one infant during bottle feeding and talked to the other child to encourage the child to play with toys. In Space #4, the children were in a corner of their choice, and the caregiver played a “four corner” game. Toys and activities were open and accessible for the children. Lunch served was beef tacos, corn, oranges, bread, and milk. During today’s visit Administrative Action (AA): Written Warning (WW) was reviewed. The facility was issued a WW dated July 09, 2025. The administrator received the action on July 18, 2025. During today’s visit, the AA was posted on the wall located across from the front door during my visit. The written procedures/policies were completed by the Administrator and received on July 30, 2025. The written procedures and policies were approved on August 12, 2025. During today’s visit, the stipulations were reviewed to determine if facility is operating in compliance. All requirements have been met and there were no violations observed. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The center received a Provisional sanitation inspection on August 14, 2025. 10A NCAC 09 .0304(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 3, 2025, you must submit a written, dated, and signed statement to me. how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Administrative Action: The administrative action and cover letter dated July 09, 2025. The Administrative Action was received on July 18, 2025. A reminder, the administrator action will need to remain posted for three months and until receipt of a closure letter from the Division of Child Development and Early Education stating that the Corrective Action Plan has been completed. The Notice of Administrative Action, cover letter, and Corrective Action Plan must be posted in a location visible to parents and visitors near the entrance of the child care facility as required by Child Care Rule 10A NCAC 09 .2201(i). An unannounced visit will be made by a representative of the Division of Child Development and Early Education to verify compliance with the Corrective Action Plan. Documentation to support compliance with the Corrective Action Plan is required. Failure to comply with the terms of the Corrective Action Plan may result in the issuance of a more stringent administrative action and/or the assessment of a civil penalty. Corrective Action Plan: For stipulation #1, the sign-in roster was on file to include information for each staff member with their printed name and their signature. The facility had a copy of the agenda with the training times and topics for the training. However, the action states a training certificate should be filed for each staff member. The administrator stated that they did not receive a training certificate. I informed Ms. Deshields that the documentation present is sufficient for compliance, and for her to double-check her email to confirm that certificates were not emailed. I also informed Ms. Deshields to notify the trainer to request certificates, so the staff members can receive credit for training hours. Upon receipt of the certificates, place a copy of each staff member’s certificates on file for review upon request. On August 12, 2025, the administrator notified me by email that the training had been completed with the Partnership for Children. For stipulation #3, the administrator stated that previously, she had already notified the parents of parental access. The administrator is in the process of notifying parents of enrolled children, informing them of the changes in the policy and procedures and obtaining a statement signed by parents that they have received a copy of the new operational policy regarding parent access into the child care facility. Sanitation Inspection: A violation was observed for a Sanitation Inspection. The Sanitation Inspection was dated August 14, 2025, as a provisional rating. Once you receive a Sanitation Inspection, please update your compliance letter by indicating an approved sanitation inspection was completed. Once your facility receives the Sanitation Inspection, please provide me with a scanned copy of the report by email. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 13 Completed Date: 7/8/2025 Age: From 1 To 12 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as active, and not current. A violation was observed for the owner's corporation status. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor areas. In Space #1, the children were sitting at the table, writing and tracing the Letter “N”. The caregiver talked to the children and assisted the children. When the children were finished with their paper, the caregiver asked the children to write their names. In Space #2, the caregiver assisted the child with painting with the color “blue”. In Space #4, the children were playing in the following activities: coloring, gluing, and folding paper to make fans. Toys and activities were open and accessible for the children. Lunch served was chicken, rice, peas, peaches, and milk. A violation was observed for the menu. In addition, a violation was observed for staff record. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The current menu was not posted where easily seen by parents. This was corrected when the administrator posted a current menu. 10A NCAC 09 .0901(b) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Upon checking the Secretary of State Website, the facility was placed on Current, Not Active. The facility did not maintain a current and active status. This was corrected when the administrator completed requirements to maintain current and active status. This was verified prior to the completion of the visit today. GS 110-91 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the requirements for the ABCMS provider portal. The operator was unable to provide a staff roster. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 22,2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Menu Posted: A violation was cited today because an updated menu was not posted. A menu is required to be posted in an area where families are able to review the menu. There was a menu posted in the kitchen, however, on the parent board, the menu was not updated to reflect current meals served. It is best practice to post a menu in each classroom. The teacher can use the menu to talk about what items are being served at each mealtime. Refer to Child Care Rule: 10A NCAC 09 .0901(B), for more information regarding this rule requirement. ABCMS Provider Portal Update: A violation was observed for the ABCMS Provider Update. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Today you stated that you have added some of your staff, but this is not current. Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. You must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 13 Completed Date: 7/8/2025 Age: From 1 To 12 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as active, and not current. A violation was observed for the owner's corporation status. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor areas. In Space #1, the children were sitting at the table, writing and tracing the Letter “N”. The caregiver talked to the children and assisted the children. When the children were finished with their paper, the caregiver asked the children to write their names. In Space #2, the caregiver assisted the child with painting with the color “blue”. In Space #4, the children were playing in the following activities: coloring, gluing, and folding paper to make fans. Toys and activities were open and accessible for the children. Lunch served was chicken, rice, peas, peaches, and milk. A violation was observed for the menu. In addition, a violation was observed for staff record. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The current menu was not posted where easily seen by parents. This was corrected when the administrator posted a current menu. 10A NCAC 09 .0901(b) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Upon checking the Secretary of State Website, the facility was placed on Current, Not Active. The facility did not maintain a current and active status. This was corrected when the administrator completed requirements to maintain current and active status. This was verified prior to the completion of the visit today. GS 110-91 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the requirements for the ABCMS provider portal. The operator was unable to provide a staff roster. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 22,2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Menu Posted: A violation was cited today because an updated menu was not posted. A menu is required to be posted in an area where families are able to review the menu. There was a menu posted in the kitchen, however, on the parent board, the menu was not updated to reflect current meals served. It is best practice to post a menu in each classroom. The teacher can use the menu to talk about what items are being served at each mealtime. Refer to Child Care Rule: 10A NCAC 09 .0901(B), for more information regarding this rule requirement. ABCMS Provider Portal Update: A violation was observed for the ABCMS Provider Update. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Today you stated that you have added some of your staff, but this is not current. Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. You must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 13 Completed Date: 7/8/2025 Age: From 1 To 12 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as active, and not current. A violation was observed for the owner's corporation status. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor areas. In Space #1, the children were sitting at the table, writing and tracing the Letter “N”. The caregiver talked to the children and assisted the children. When the children were finished with their paper, the caregiver asked the children to write their names. In Space #2, the caregiver assisted the child with painting with the color “blue”. In Space #4, the children were playing in the following activities: coloring, gluing, and folding paper to make fans. Toys and activities were open and accessible for the children. Lunch served was chicken, rice, peas, peaches, and milk. A violation was observed for the menu. In addition, a violation was observed for staff record. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The current menu was not posted where easily seen by parents. This was corrected when the administrator posted a current menu. 10A NCAC 09 .0901(b) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Upon checking the Secretary of State Website, the facility was placed on Current, Not Active. The facility did not maintain a current and active status. This was corrected when the administrator completed requirements to maintain current and active status. This was verified prior to the completion of the visit today. GS 110-91 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the requirements for the ABCMS provider portal. The operator was unable to provide a staff roster. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 22,2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Menu Posted: A violation was cited today because an updated menu was not posted. A menu is required to be posted in an area where families are able to review the menu. There was a menu posted in the kitchen, however, on the parent board, the menu was not updated to reflect current meals served. It is best practice to post a menu in each classroom. The teacher can use the menu to talk about what items are being served at each mealtime. Refer to Child Care Rule: 10A NCAC 09 .0901(B), for more information regarding this rule requirement. ABCMS Provider Portal Update: A violation was observed for the ABCMS Provider Update. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Today you stated that you have added some of your staff, but this is not current. Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. You must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 13 Completed Date: 7/8/2025 Age: From 1 To 12 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training . The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 92%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Deshields, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as active, and not current. A violation was observed for the owner's corporation status. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Ms. DeShields was available and assisted me as needed. I observed the indoor areas. In Space #1, the children were sitting at the table, writing and tracing the Letter “N”. The caregiver talked to the children and assisted the children. When the children were finished with their paper, the caregiver asked the children to write their names. In Space #2, the caregiver assisted the child with painting with the color “blue”. In Space #4, the children were playing in the following activities: coloring, gluing, and folding paper to make fans. Toys and activities were open and accessible for the children. Lunch served was chicken, rice, peas, peaches, and milk. A violation was observed for the menu. In addition, a violation was observed for staff record. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The current menu was not posted where easily seen by parents. This was corrected when the administrator posted a current menu. 10A NCAC 09 .0901(b) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. Upon checking the Secretary of State Website, the facility was placed on Current, Not Active. The facility did not maintain a current and active status. This was corrected when the administrator completed requirements to maintain current and active status. This was verified prior to the completion of the visit today. GS 110-91 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not complete the requirements for the ABCMS provider portal. The operator was unable to provide a staff roster. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 22,2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders : Menu Posted: A violation was cited today because an updated menu was not posted. A menu is required to be posted in an area where families are able to review the menu. There was a menu posted in the kitchen, however, on the parent board, the menu was not updated to reflect current meals served. It is best practice to post a menu in each classroom. The teacher can use the menu to talk about what items are being served at each mealtime. Refer to Child Care Rule: 10A NCAC 09 .0901(B), for more information regarding this rule requirement. ABCMS Provider Portal Update: A violation was observed for the ABCMS Provider Update. As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. Today you stated that you have added some of your staff, but this is not current. Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. You must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0205 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0425-342L Visit Date: 5/1/2025 Number Present: 11 Completed Date: 5/1/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:40 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Mr. Shelton Deshields, Lead Teacher, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Mr. Shelton DeShields and Ms. India McClean, Lead Teacher were available and assisted me as needed. I observed the indoor areas. In Space #1, the children were using the child size locks with keys and practiced opening and closing the locks. After playing with the locks, the children cleaned up their area and transitioned to free play of classroom materials. The children took turns with toileting and handwashing routines. In Space #2, the teacher talked to the children and provided tender loving care to a child that was crying. The teacher responded to the child and asked the child questions about how they were feeling. In Space #5, the children were sitting at the table, and the teacher gave each child some toys. Violations were observed for staff records, supervision, staff/child ratios, and access to the child care facility. Lunch served was beef meatballs, peas, mixed fruit, bread, and milk. There are allegations of violations of child care requirements, including: • Supervision • Access in child care facility • Staff to child ratio I interviewed the administrator, V. Deshields by telephone to gather more information regarding the allegations and to inform her of the purpose of my visit. The administrator stated that she was not present during the time of the incident. She gave me information that was provided for her. She stated that she was informed that a child ran out of the classroom and proceeded through to the main door and left out of the facility. The staff member stated that the front door of the main entrance was closed and the screen door. I interviewed the staff member that was named in the report, and that was present during the incident. I talked to the staff member by telephone. The staff member stated that the child sometimes has difficult times during drop-off. When asked how the child has a difficult time, the staff member stated the child is upset that the parent is leaving and sometimes cries, kicks, or screams. On the day of the incident the staff member received the child at the main door of the facility. The staff member stated that she took the child into the classroom and attempted to close the half door to the classroom, but it did not close because the child was able to get out of the classroom. The teacher stated that if the door was closed, the child would not be able to get out because of the height of the child. The child would not be able to open the door because the door has a latch. On the day of the incident, the teacher stated that the child was lying flat on the floor and started kicking and screaming. The teacher stated that she tried to comfort the child, and the child walked to the window and looked out the window and started to cry and call for their parent. Before the child left the classroom, the teacher turned to the other children in the classroom. While the staff member was assisting the other children, the child left out of the classroom and then the main entrance and went outdoors. The teacher stated once she noticed that the child had left the classroom, she ran out of the classroom and started calling for him. The teacher stated that when she walked outside, the parent’s car door was open, and the parent was assisting their child. When asked where the location of the car was, the parent was at the end of the drive way and was waiting for clear traffic before making a right turn. The parent did not leave the drive way because the parent noticed their child was outside behind the car. The teacher stated that the child was half-way (approximately 23 feet) from the main entrance to the end of the drive way. The teacher stated that the child had stopped and was crying for their parent. I was informed that the parent walked the child back to the main entrance and the staff member took the child. At the time of the incident, there was one staff member present, and there were seven children present. The ages of the children consisted of (2) one-year olds, (3) three-year-olds, and (2) four-year- olds. The teacher stated that she had two children sitting in a highchair and the other children were walking around the classroom. In addition, during interviews and observations, it was confirmed that the parents drop off and pick up their children at the door. The parents are not allowed in the facility. During observations today, the parents did not enter the facility. The parents waited outside, and the staff member brought the child outside of the gate. The parent received their child and left the premises. Based on the observations and interview information, the allegation for supervision is substantiated. Based on the observations and interview information, the allegation for access in child care facility is substantiated. Based on the observations and interview information, the allegation for staff to child ratio is substantiated. At the completion of the visit, the Visit Summary was reviewed with Mr. Deshields. The following violations were observed: Violation Number Comment Rule 101 Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The information gathered during the interviews determined that parents or guardians of children enrolled were not allowed access during operating hours. .0205(a) 303 Children were not adequately supervised at all times. During interviews, it was determined that a two (2) year old child left out of their classroom, opened the front door of the facility, walked on the ramp, and then walked on the drive way. The child was positioned half way from the exit door to the main road frontage, approximately twenty-three (23) feet. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. During interviews and a review of the attendance roster, it was determined on April 28, 2025, there was one staff member with a group of seven (7) children. The children were ages one (1) through four (4). .0713(a)(1) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review, for three (3) new staff hired. After requesting the file, a staff member left the premise. The staff member returned and provided two (2) staff files and some documents for the third staff member. G.S. 110-91( 9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child left out of facility, and walked to the driveway. The parent noticed the child and exit out of their car and brought the child back to the teacher. The teacher waited outside of the main entrance. Children need to be supervised at all times. If the staff member is working alone, it is best to make sure to be able to supervise the children at each angle. The teacher should be aware and make sure not to let their backside to be facing the children. The teacher will need to be in close proximity at all times. This helps the teacher to be aware of where of the location of all children. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Staff/Child Ratios A violation was cited today for staff/child ratios. It is important to maintain staff/child ratios as outlines in Child Care Rules. One caregiver was responsible for a group of seven children. The age range of the children were one year of age to four years old age. It is important to maintain ratios in compliance with Child Care Laws. If ratios are followed, the staff members will be able to better manage their classrooms. This will help eliminate a staff member feeling overwhelmed when needing to assist another child. Also be mindful of the age range of the children. We talked about strategies for maintaining compliance with Child Care Rules. Refer to Child Care Rules 10A NCAC 09 .0713. Access to Child Care Center: A violation was cited today for access to Child Care Center. Parents are allowed access in their child’s classroom. The parent should be able to evaluate the child care space during operating hours. Parents are allowed to access the classroom at any time during operating hours. For more information regarding this rule requirements review Child Care Rules 10A NCAC 09 .0205. Administrative Action: Due to the substantiated complaint, it may result in administrative action. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0425-342L Visit Date: 5/1/2025 Number Present: 11 Completed Date: 5/1/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:40 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Mr. Shelton Deshields, Lead Teacher, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Mr. Shelton DeShields and Ms. India McClean, Lead Teacher were available and assisted me as needed. I observed the indoor areas. In Space #1, the children were using the child size locks with keys and practiced opening and closing the locks. After playing with the locks, the children cleaned up their area and transitioned to free play of classroom materials. The children took turns with toileting and handwashing routines. In Space #2, the teacher talked to the children and provided tender loving care to a child that was crying. The teacher responded to the child and asked the child questions about how they were feeling. In Space #5, the children were sitting at the table, and the teacher gave each child some toys. Violations were observed for staff records, supervision, staff/child ratios, and access to the child care facility. Lunch served was beef meatballs, peas, mixed fruit, bread, and milk. There are allegations of violations of child care requirements, including: • Supervision • Access in child care facility • Staff to child ratio I interviewed the administrator, V. Deshields by telephone to gather more information regarding the allegations and to inform her of the purpose of my visit. The administrator stated that she was not present during the time of the incident. She gave me information that was provided for her. She stated that she was informed that a child ran out of the classroom and proceeded through to the main door and left out of the facility. The staff member stated that the front door of the main entrance was closed and the screen door. I interviewed the staff member that was named in the report, and that was present during the incident. I talked to the staff member by telephone. The staff member stated that the child sometimes has difficult times during drop-off. When asked how the child has a difficult time, the staff member stated the child is upset that the parent is leaving and sometimes cries, kicks, or screams. On the day of the incident the staff member received the child at the main door of the facility. The staff member stated that she took the child into the classroom and attempted to close the half door to the classroom, but it did not close because the child was able to get out of the classroom. The teacher stated that if the door was closed, the child would not be able to get out because of the height of the child. The child would not be able to open the door because the door has a latch. On the day of the incident, the teacher stated that the child was lying flat on the floor and started kicking and screaming. The teacher stated that she tried to comfort the child, and the child walked to the window and looked out the window and started to cry and call for their parent. Before the child left the classroom, the teacher turned to the other children in the classroom. While the staff member was assisting the other children, the child left out of the classroom and then the main entrance and went outdoors. The teacher stated once she noticed that the child had left the classroom, she ran out of the classroom and started calling for him. The teacher stated that when she walked outside, the parent’s car door was open, and the parent was assisting their child. When asked where the location of the car was, the parent was at the end of the drive way and was waiting for clear traffic before making a right turn. The parent did not leave the drive way because the parent noticed their child was outside behind the car. The teacher stated that the child was half-way (approximately 23 feet) from the main entrance to the end of the drive way. The teacher stated that the child had stopped and was crying for their parent. I was informed that the parent walked the child back to the main entrance and the staff member took the child. At the time of the incident, there was one staff member present, and there were seven children present. The ages of the children consisted of (2) one-year olds, (3) three-year-olds, and (2) four-year- olds. The teacher stated that she had two children sitting in a highchair and the other children were walking around the classroom. In addition, during interviews and observations, it was confirmed that the parents drop off and pick up their children at the door. The parents are not allowed in the facility. During observations today, the parents did not enter the facility. The parents waited outside, and the staff member brought the child outside of the gate. The parent received their child and left the premises. Based on the observations and interview information, the allegation for supervision is substantiated. Based on the observations and interview information, the allegation for access in child care facility is substantiated. Based on the observations and interview information, the allegation for staff to child ratio is substantiated. At the completion of the visit, the Visit Summary was reviewed with Mr. Deshields. The following violations were observed: Violation Number Comment Rule 101 Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The information gathered during the interviews determined that parents or guardians of children enrolled were not allowed access during operating hours. .0205(a) 303 Children were not adequately supervised at all times. During interviews, it was determined that a two (2) year old child left out of their classroom, opened the front door of the facility, walked on the ramp, and then walked on the drive way. The child was positioned half way from the exit door to the main road frontage, approximately twenty-three (23) feet. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. During interviews and a review of the attendance roster, it was determined on April 28, 2025, there was one staff member with a group of seven (7) children. The children were ages one (1) through four (4). .0713(a)(1) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review, for three (3) new staff hired. After requesting the file, a staff member left the premise. The staff member returned and provided two (2) staff files and some documents for the third staff member. G.S. 110-91( 9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child left out of facility, and walked to the driveway. The parent noticed the child and exit out of their car and brought the child back to the teacher. The teacher waited outside of the main entrance. Children need to be supervised at all times. If the staff member is working alone, it is best to make sure to be able to supervise the children at each angle. The teacher should be aware and make sure not to let their backside to be facing the children. The teacher will need to be in close proximity at all times. This helps the teacher to be aware of where of the location of all children. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Staff/Child Ratios A violation was cited today for staff/child ratios. It is important to maintain staff/child ratios as outlines in Child Care Rules. One caregiver was responsible for a group of seven children. The age range of the children were one year of age to four years old age. It is important to maintain ratios in compliance with Child Care Laws. If ratios are followed, the staff members will be able to better manage their classrooms. This will help eliminate a staff member feeling overwhelmed when needing to assist another child. Also be mindful of the age range of the children. We talked about strategies for maintaining compliance with Child Care Rules. Refer to Child Care Rules 10A NCAC 09 .0713. Access to Child Care Center: A violation was cited today for access to Child Care Center. Parents are allowed access in their child’s classroom. The parent should be able to evaluate the child care space during operating hours. Parents are allowed to access the classroom at any time during operating hours. For more information regarding this rule requirements review Child Care Rules 10A NCAC 09 .0205. Administrative Action: Due to the substantiated complaint, it may result in administrative action. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0425-342L Visit Date: 5/1/2025 Number Present: 11 Completed Date: 5/1/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:40 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Mr. Shelton Deshields, Lead Teacher, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Mr. Shelton DeShields and Ms. India McClean, Lead Teacher were available and assisted me as needed. I observed the indoor areas. In Space #1, the children were using the child size locks with keys and practiced opening and closing the locks. After playing with the locks, the children cleaned up their area and transitioned to free play of classroom materials. The children took turns with toileting and handwashing routines. In Space #2, the teacher talked to the children and provided tender loving care to a child that was crying. The teacher responded to the child and asked the child questions about how they were feeling. In Space #5, the children were sitting at the table, and the teacher gave each child some toys. Violations were observed for staff records, supervision, staff/child ratios, and access to the child care facility. Lunch served was beef meatballs, peas, mixed fruit, bread, and milk. There are allegations of violations of child care requirements, including: • Supervision • Access in child care facility • Staff to child ratio I interviewed the administrator, V. Deshields by telephone to gather more information regarding the allegations and to inform her of the purpose of my visit. The administrator stated that she was not present during the time of the incident. She gave me information that was provided for her. She stated that she was informed that a child ran out of the classroom and proceeded through to the main door and left out of the facility. The staff member stated that the front door of the main entrance was closed and the screen door. I interviewed the staff member that was named in the report, and that was present during the incident. I talked to the staff member by telephone. The staff member stated that the child sometimes has difficult times during drop-off. When asked how the child has a difficult time, the staff member stated the child is upset that the parent is leaving and sometimes cries, kicks, or screams. On the day of the incident the staff member received the child at the main door of the facility. The staff member stated that she took the child into the classroom and attempted to close the half door to the classroom, but it did not close because the child was able to get out of the classroom. The teacher stated that if the door was closed, the child would not be able to get out because of the height of the child. The child would not be able to open the door because the door has a latch. On the day of the incident, the teacher stated that the child was lying flat on the floor and started kicking and screaming. The teacher stated that she tried to comfort the child, and the child walked to the window and looked out the window and started to cry and call for their parent. Before the child left the classroom, the teacher turned to the other children in the classroom. While the staff member was assisting the other children, the child left out of the classroom and then the main entrance and went outdoors. The teacher stated once she noticed that the child had left the classroom, she ran out of the classroom and started calling for him. The teacher stated that when she walked outside, the parent’s car door was open, and the parent was assisting their child. When asked where the location of the car was, the parent was at the end of the drive way and was waiting for clear traffic before making a right turn. The parent did not leave the drive way because the parent noticed their child was outside behind the car. The teacher stated that the child was half-way (approximately 23 feet) from the main entrance to the end of the drive way. The teacher stated that the child had stopped and was crying for their parent. I was informed that the parent walked the child back to the main entrance and the staff member took the child. At the time of the incident, there was one staff member present, and there were seven children present. The ages of the children consisted of (2) one-year olds, (3) three-year-olds, and (2) four-year- olds. The teacher stated that she had two children sitting in a highchair and the other children were walking around the classroom. In addition, during interviews and observations, it was confirmed that the parents drop off and pick up their children at the door. The parents are not allowed in the facility. During observations today, the parents did not enter the facility. The parents waited outside, and the staff member brought the child outside of the gate. The parent received their child and left the premises. Based on the observations and interview information, the allegation for supervision is substantiated. Based on the observations and interview information, the allegation for access in child care facility is substantiated. Based on the observations and interview information, the allegation for staff to child ratio is substantiated. At the completion of the visit, the Visit Summary was reviewed with Mr. Deshields. The following violations were observed: Violation Number Comment Rule 101 Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The information gathered during the interviews determined that parents or guardians of children enrolled were not allowed access during operating hours. .0205(a) 303 Children were not adequately supervised at all times. During interviews, it was determined that a two (2) year old child left out of their classroom, opened the front door of the facility, walked on the ramp, and then walked on the drive way. The child was positioned half way from the exit door to the main road frontage, approximately twenty-three (23) feet. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. During interviews and a review of the attendance roster, it was determined on April 28, 2025, there was one staff member with a group of seven (7) children. The children were ages one (1) through four (4). .0713(a)(1) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review, for three (3) new staff hired. After requesting the file, a staff member left the premise. The staff member returned and provided two (2) staff files and some documents for the third staff member. G.S. 110-91( 9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child left out of facility, and walked to the driveway. The parent noticed the child and exit out of their car and brought the child back to the teacher. The teacher waited outside of the main entrance. Children need to be supervised at all times. If the staff member is working alone, it is best to make sure to be able to supervise the children at each angle. The teacher should be aware and make sure not to let their backside to be facing the children. The teacher will need to be in close proximity at all times. This helps the teacher to be aware of where of the location of all children. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Staff/Child Ratios A violation was cited today for staff/child ratios. It is important to maintain staff/child ratios as outlines in Child Care Rules. One caregiver was responsible for a group of seven children. The age range of the children were one year of age to four years old age. It is important to maintain ratios in compliance with Child Care Laws. If ratios are followed, the staff members will be able to better manage their classrooms. This will help eliminate a staff member feeling overwhelmed when needing to assist another child. Also be mindful of the age range of the children. We talked about strategies for maintaining compliance with Child Care Rules. Refer to Child Care Rules 10A NCAC 09 .0713. Access to Child Care Center: A violation was cited today for access to Child Care Center. Parents are allowed access in their child’s classroom. The parent should be able to evaluate the child care space during operating hours. Parents are allowed to access the classroom at any time during operating hours. For more information regarding this rule requirements review Child Care Rules 10A NCAC 09 .0205. Administrative Action: Due to the substantiated complaint, it may result in administrative action. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0425-342L Visit Date: 5/1/2025 Number Present: 11 Completed Date: 5/1/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:40 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Mr. Shelton Deshields, Lead Teacher, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Mr. Shelton DeShields and Ms. India McClean, Lead Teacher were available and assisted me as needed. I observed the indoor areas. In Space #1, the children were using the child size locks with keys and practiced opening and closing the locks. After playing with the locks, the children cleaned up their area and transitioned to free play of classroom materials. The children took turns with toileting and handwashing routines. In Space #2, the teacher talked to the children and provided tender loving care to a child that was crying. The teacher responded to the child and asked the child questions about how they were feeling. In Space #5, the children were sitting at the table, and the teacher gave each child some toys. Violations were observed for staff records, supervision, staff/child ratios, and access to the child care facility. Lunch served was beef meatballs, peas, mixed fruit, bread, and milk. There are allegations of violations of child care requirements, including: • Supervision • Access in child care facility • Staff to child ratio I interviewed the administrator, V. Deshields by telephone to gather more information regarding the allegations and to inform her of the purpose of my visit. The administrator stated that she was not present during the time of the incident. She gave me information that was provided for her. She stated that she was informed that a child ran out of the classroom and proceeded through to the main door and left out of the facility. The staff member stated that the front door of the main entrance was closed and the screen door. I interviewed the staff member that was named in the report, and that was present during the incident. I talked to the staff member by telephone. The staff member stated that the child sometimes has difficult times during drop-off. When asked how the child has a difficult time, the staff member stated the child is upset that the parent is leaving and sometimes cries, kicks, or screams. On the day of the incident the staff member received the child at the main door of the facility. The staff member stated that she took the child into the classroom and attempted to close the half door to the classroom, but it did not close because the child was able to get out of the classroom. The teacher stated that if the door was closed, the child would not be able to get out because of the height of the child. The child would not be able to open the door because the door has a latch. On the day of the incident, the teacher stated that the child was lying flat on the floor and started kicking and screaming. The teacher stated that she tried to comfort the child, and the child walked to the window and looked out the window and started to cry and call for their parent. Before the child left the classroom, the teacher turned to the other children in the classroom. While the staff member was assisting the other children, the child left out of the classroom and then the main entrance and went outdoors. The teacher stated once she noticed that the child had left the classroom, she ran out of the classroom and started calling for him. The teacher stated that when she walked outside, the parent’s car door was open, and the parent was assisting their child. When asked where the location of the car was, the parent was at the end of the drive way and was waiting for clear traffic before making a right turn. The parent did not leave the drive way because the parent noticed their child was outside behind the car. The teacher stated that the child was half-way (approximately 23 feet) from the main entrance to the end of the drive way. The teacher stated that the child had stopped and was crying for their parent. I was informed that the parent walked the child back to the main entrance and the staff member took the child. At the time of the incident, there was one staff member present, and there were seven children present. The ages of the children consisted of (2) one-year olds, (3) three-year-olds, and (2) four-year- olds. The teacher stated that she had two children sitting in a highchair and the other children were walking around the classroom. In addition, during interviews and observations, it was confirmed that the parents drop off and pick up their children at the door. The parents are not allowed in the facility. During observations today, the parents did not enter the facility. The parents waited outside, and the staff member brought the child outside of the gate. The parent received their child and left the premises. Based on the observations and interview information, the allegation for supervision is substantiated. Based on the observations and interview information, the allegation for access in child care facility is substantiated. Based on the observations and interview information, the allegation for staff to child ratio is substantiated. At the completion of the visit, the Visit Summary was reviewed with Mr. Deshields. The following violations were observed: Violation Number Comment Rule 101 Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The information gathered during the interviews determined that parents or guardians of children enrolled were not allowed access during operating hours. .0205(a) 303 Children were not adequately supervised at all times. During interviews, it was determined that a two (2) year old child left out of their classroom, opened the front door of the facility, walked on the ramp, and then walked on the drive way. The child was positioned half way from the exit door to the main road frontage, approximately twenty-three (23) feet. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. During interviews and a review of the attendance roster, it was determined on April 28, 2025, there was one staff member with a group of seven (7) children. The children were ages one (1) through four (4). .0713(a)(1) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review, for three (3) new staff hired. After requesting the file, a staff member left the premise. The staff member returned and provided two (2) staff files and some documents for the third staff member. G.S. 110-91( 9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child left out of facility, and walked to the driveway. The parent noticed the child and exit out of their car and brought the child back to the teacher. The teacher waited outside of the main entrance. Children need to be supervised at all times. If the staff member is working alone, it is best to make sure to be able to supervise the children at each angle. The teacher should be aware and make sure not to let their backside to be facing the children. The teacher will need to be in close proximity at all times. This helps the teacher to be aware of where of the location of all children. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Staff/Child Ratios A violation was cited today for staff/child ratios. It is important to maintain staff/child ratios as outlines in Child Care Rules. One caregiver was responsible for a group of seven children. The age range of the children were one year of age to four years old age. It is important to maintain ratios in compliance with Child Care Laws. If ratios are followed, the staff members will be able to better manage their classrooms. This will help eliminate a staff member feeling overwhelmed when needing to assist another child. Also be mindful of the age range of the children. We talked about strategies for maintaining compliance with Child Care Rules. Refer to Child Care Rules 10A NCAC 09 .0713. Access to Child Care Center: A violation was cited today for access to Child Care Center. Parents are allowed access in their child’s classroom. The parent should be able to evaluate the child care space during operating hours. Parents are allowed to access the classroom at any time during operating hours. For more information regarding this rule requirements review Child Care Rules 10A NCAC 09 .0205. Administrative Action: Due to the substantiated complaint, it may result in administrative action. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0425-342L Visit Date: 5/1/2025 Number Present: 11 Completed Date: 5/1/2025 Age: From 0 To 4 Total Minutes: 400 Time In: 09:00 AM Time Out: 12:00 PM Time In: 01:00 PM Time Out: 04:40 PM List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed July 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Mr. Shelton Deshields, Lead Teacher, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024. Mr. Shelton DeShields and Ms. India McClean, Lead Teacher were available and assisted me as needed. I observed the indoor areas. In Space #1, the children were using the child size locks with keys and practiced opening and closing the locks. After playing with the locks, the children cleaned up their area and transitioned to free play of classroom materials. The children took turns with toileting and handwashing routines. In Space #2, the teacher talked to the children and provided tender loving care to a child that was crying. The teacher responded to the child and asked the child questions about how they were feeling. In Space #5, the children were sitting at the table, and the teacher gave each child some toys. Violations were observed for staff records, supervision, staff/child ratios, and access to the child care facility. Lunch served was beef meatballs, peas, mixed fruit, bread, and milk. There are allegations of violations of child care requirements, including: • Supervision • Access in child care facility • Staff to child ratio I interviewed the administrator, V. Deshields by telephone to gather more information regarding the allegations and to inform her of the purpose of my visit. The administrator stated that she was not present during the time of the incident. She gave me information that was provided for her. She stated that she was informed that a child ran out of the classroom and proceeded through to the main door and left out of the facility. The staff member stated that the front door of the main entrance was closed and the screen door. I interviewed the staff member that was named in the report, and that was present during the incident. I talked to the staff member by telephone. The staff member stated that the child sometimes has difficult times during drop-off. When asked how the child has a difficult time, the staff member stated the child is upset that the parent is leaving and sometimes cries, kicks, or screams. On the day of the incident the staff member received the child at the main door of the facility. The staff member stated that she took the child into the classroom and attempted to close the half door to the classroom, but it did not close because the child was able to get out of the classroom. The teacher stated that if the door was closed, the child would not be able to get out because of the height of the child. The child would not be able to open the door because the door has a latch. On the day of the incident, the teacher stated that the child was lying flat on the floor and started kicking and screaming. The teacher stated that she tried to comfort the child, and the child walked to the window and looked out the window and started to cry and call for their parent. Before the child left the classroom, the teacher turned to the other children in the classroom. While the staff member was assisting the other children, the child left out of the classroom and then the main entrance and went outdoors. The teacher stated once she noticed that the child had left the classroom, she ran out of the classroom and started calling for him. The teacher stated that when she walked outside, the parent’s car door was open, and the parent was assisting their child. When asked where the location of the car was, the parent was at the end of the drive way and was waiting for clear traffic before making a right turn. The parent did not leave the drive way because the parent noticed their child was outside behind the car. The teacher stated that the child was half-way (approximately 23 feet) from the main entrance to the end of the drive way. The teacher stated that the child had stopped and was crying for their parent. I was informed that the parent walked the child back to the main entrance and the staff member took the child. At the time of the incident, there was one staff member present, and there were seven children present. The ages of the children consisted of (2) one-year olds, (3) three-year-olds, and (2) four-year- olds. The teacher stated that she had two children sitting in a highchair and the other children were walking around the classroom. In addition, during interviews and observations, it was confirmed that the parents drop off and pick up their children at the door. The parents are not allowed in the facility. During observations today, the parents did not enter the facility. The parents waited outside, and the staff member brought the child outside of the gate. The parent received their child and left the premises. Based on the observations and interview information, the allegation for supervision is substantiated. Based on the observations and interview information, the allegation for access in child care facility is substantiated. Based on the observations and interview information, the allegation for staff to child ratio is substantiated. At the completion of the visit, the Visit Summary was reviewed with Mr. Deshields. The following violations were observed: Violation Number Comment Rule 101 Parent or guardian of child was not allowed access to the center during operating hours for the purpose of contacting the child or evaluating the caregiving space at the center and the care provided. The information gathered during the interviews determined that parents or guardians of children enrolled were not allowed access during operating hours. .0205(a) 303 Children were not adequately supervised at all times. During interviews, it was determined that a two (2) year old child left out of their classroom, opened the front door of the facility, walked on the ramp, and then walked on the drive way. The child was positioned half way from the exit door to the main road frontage, approximately twenty-three (23) feet. .1801(a)(1-5) 315 When combining age groups, the staff/child ratios for the youngest child in the group was not maintained for the entire group. During interviews and a review of the attendance roster, it was determined on April 28, 2025, there was one staff member with a group of seven (7) children. The children were ages one (1) through four (4). .0713(a)(1) 1043 All staff records, except financial records, were not made available for review. Staff records were not available for review, for three (3) new staff hired. After requesting the file, a staff member left the premise. The staff member returned and provided two (2) staff files and some documents for the third staff member. G.S. 110-91( 9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violation(s) observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 15, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child left out of facility, and walked to the driveway. The parent noticed the child and exit out of their car and brought the child back to the teacher. The teacher waited outside of the main entrance. Children need to be supervised at all times. If the staff member is working alone, it is best to make sure to be able to supervise the children at each angle. The teacher should be aware and make sure not to let their backside to be facing the children. The teacher will need to be in close proximity at all times. This helps the teacher to be aware of where of the location of all children. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Refer to Child Care Rule: 10A NCAC 09 .1801 Staff/Child Ratios A violation was cited today for staff/child ratios. It is important to maintain staff/child ratios as outlines in Child Care Rules. One caregiver was responsible for a group of seven children. The age range of the children were one year of age to four years old age. It is important to maintain ratios in compliance with Child Care Laws. If ratios are followed, the staff members will be able to better manage their classrooms. This will help eliminate a staff member feeling overwhelmed when needing to assist another child. Also be mindful of the age range of the children. We talked about strategies for maintaining compliance with Child Care Rules. Refer to Child Care Rules 10A NCAC 09 .0713. Access to Child Care Center: A violation was cited today for access to Child Care Center. Parents are allowed access in their child’s classroom. The parent should be able to evaluate the child care space during operating hours. Parents are allowed to access the classroom at any time during operating hours. For more information regarding this rule requirements review Child Care Rules 10A NCAC 09 .0205. Administrative Action: Due to the substantiated complaint, it may result in administrative action. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/6/2024 Number Present: 14 Completed Date: 12/6/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed July 19, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 96%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024.A violation was cited today for the fire inspection. The fire inspection was not completed within one year from the previous inspection. The previous inspection was dated for November 2, 2023. Ms. Deshields was present while I observed the indoor areas. In Space #1, the children were sitting at the table eating lunch and talking about their food. In Space #2, the children were sleeping, and quiet music was playing. In Space #4, the children were coloring their owls. Toys were accessible and available to the children. Lunch served was corn dog, corn, oranges, wheat crackers, and milk. The most recent fire drill was completed on November 21, 2024, and the most recent lockdown drill was completed November 02, 2024. The most current monthly outdoor inspection was completed on November 01, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated for November 2, 2023, and the current inspection is dated for November 5, 2024.The inspection was not completed within 12 months of previous inspection. This was corrected on November 5, 2024. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders : Fire Inspection: An annual Approved Fire Inspection is required annually and validates the building, premises, and program are following current Fire Codes; all of which attest a safe environment for children. Fire Inspections will need to be completed within 12 months of the center’s previous fire inspection. In addition, the Rule states the inspection must be on the form provided by the Division and mailed or emailed to the Consultant within seven (7) days. Please refer to Child Care Rules 10A NCAC 09 .0304 (a), for more information regarding this rule. Classroom Observation: In the infant/toddler group, the children were playing with toys. The caregiver was talking to the children. There was one child having a difficult time. I have provided the information below about challenging behaviors. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ During my observation today in the preschool group, the children were sitting at the table eating lunch. I would like to suggest using language during mealtimes. This is an excellent way to expand on language in the classroom. Talking to the children helps build on teacher and child relationships. Prior to the meal being served, the teacher can talk about what is next. This will prepare the children in advance. Teachers can also use mealtimes as an opportunity to reflect on what was learned previously in the classroom. The teacher can expand on the learning topics by talking to the children about the different colors that the children are able to see on their plate. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/6/2024 Number Present: 14 Completed Date: 12/6/2024 Age: From 0 To 4 Total Minutes: 150 Time In: 10:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed July 19, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 96%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on December 02, 2024. Fire Classification of Approved for daytime only completed November 05, 2024.A violation was cited today for the fire inspection. The fire inspection was not completed within one year from the previous inspection. The previous inspection was dated for November 2, 2023. Ms. Deshields was present while I observed the indoor areas. In Space #1, the children were sitting at the table eating lunch and talking about their food. In Space #2, the children were sleeping, and quiet music was playing. In Space #4, the children were coloring their owls. Toys were accessible and available to the children. Lunch served was corn dog, corn, oranges, wheat crackers, and milk. The most recent fire drill was completed on November 21, 2024, and the most recent lockdown drill was completed November 02, 2024. The most current monthly outdoor inspection was completed on November 01, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The previous inspection was dated for November 2, 2023, and the current inspection is dated for November 5, 2024.The inspection was not completed within 12 months of previous inspection. This was corrected on November 5, 2024. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today were corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders : Fire Inspection: An annual Approved Fire Inspection is required annually and validates the building, premises, and program are following current Fire Codes; all of which attest a safe environment for children. Fire Inspections will need to be completed within 12 months of the center’s previous fire inspection. In addition, the Rule states the inspection must be on the form provided by the Division and mailed or emailed to the Consultant within seven (7) days. Please refer to Child Care Rules 10A NCAC 09 .0304 (a), for more information regarding this rule. Classroom Observation: In the infant/toddler group, the children were playing with toys. The caregiver was talking to the children. There was one child having a difficult time. I have provided the information below about challenging behaviors. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ During my observation today in the preschool group, the children were sitting at the table eating lunch. I would like to suggest using language during mealtimes. This is an excellent way to expand on language in the classroom. Talking to the children helps build on teacher and child relationships. Prior to the meal being served, the teacher can talk about what is next. This will prepare the children in advance. Teachers can also use mealtimes as an opportunity to reflect on what was learned previously in the classroom. The teacher can expand on the learning topics by talking to the children about the different colors that the children are able to see on their plate. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/19/2024 Number Present: 19 Completed Date: 7/19/2024 Age: From 0 To 12 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on May 22, 2024. Fire Classification of Approved for daytime only completed November 02, 2023. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting at the table gluing their turtle on a paper. The teacher talked to the children about turtles. In Space #2, there was one child awake in their crib, one child was sitting in an infant bouncer seat, and two children were walking around exploring their space. Toys were accessible and available to the children. A violation was cited because there was one two-year-old child, that was not kept separate from children under one year of age. In addition, there was another violation cited for monthly playground checks. Lunch served was bologna, green beans, peaches, bread, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. DeShields. The following violations were observed: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. In Space #2, there was one two year old child, that was not kept separate from children under one year of age. 10A NCAC 09 .0713(a)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed by an individual trained in playground safety. .0605(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Grouping: There was one child, 2 years of age, that was grouped with infants under the age of 1 year of age. The children over the age of 2 years old could not be grouped with the children under the age of one year. There were 4 children present in one classroom with one caregiver. The two-year-old child can be placed in another classroom. Today, you stated that the child’s birthday is today. It may be best to prepare the child in advance to transition to another classroom. It may take the child some time to get comfortable in a new classroom setting. Refer to Child Care Rule 10A NCAC 09 .0713 (a). We discussed strategies for maintaining compliance. If there is any multi-age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Monthly Playground Inspections: Monthly playground inspections will need to be completed once monthly by an individual trained in playground safety requirements. The monthly playground inspections were completed but there were several months that the inspections were completed by an individual not trained in playground safety. Training is important to ensure the outdoor learning environment is evaluated for potential risk to children. We discussed options for compliance. It may be best practice to have all staff trained in playground safety. Refer to Child Care Rules 10A NCAC 09 .0605, for more information regarding the Outdoor Learning Environment. Transportation: The facility provides transportation. The vehicle is located offsite. I was unable to monitor the transportation requirements. I reviewed with the provider the requirements, but not limited to, the list on the AC Monitoring Center Checklist on page 2. In addition, review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Classroom Space: Today, we talked about the spaces that are not occupied with children. If you decide to open the classrooms, please notify me and I will need to come to conduct a visit to ensure the classroom spaces are safe for children. Currently, the space is used for storage. The space that will need approval if you decide to reopen the classroom spaces #3. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/19/2024 Number Present: 19 Completed Date: 7/19/2024 Age: From 0 To 12 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on May 22, 2024. Fire Classification of Approved for daytime only completed November 02, 2023. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting at the table gluing their turtle on a paper. The teacher talked to the children about turtles. In Space #2, there was one child awake in their crib, one child was sitting in an infant bouncer seat, and two children were walking around exploring their space. Toys were accessible and available to the children. A violation was cited because there was one two-year-old child, that was not kept separate from children under one year of age. In addition, there was another violation cited for monthly playground checks. Lunch served was bologna, green beans, peaches, bread, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. DeShields. The following violations were observed: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. In Space #2, there was one two year old child, that was not kept separate from children under one year of age. 10A NCAC 09 .0713(a)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed by an individual trained in playground safety. .0605(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Grouping: There was one child, 2 years of age, that was grouped with infants under the age of 1 year of age. The children over the age of 2 years old could not be grouped with the children under the age of one year. There were 4 children present in one classroom with one caregiver. The two-year-old child can be placed in another classroom. Today, you stated that the child’s birthday is today. It may be best to prepare the child in advance to transition to another classroom. It may take the child some time to get comfortable in a new classroom setting. Refer to Child Care Rule 10A NCAC 09 .0713 (a). We discussed strategies for maintaining compliance. If there is any multi-age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Monthly Playground Inspections: Monthly playground inspections will need to be completed once monthly by an individual trained in playground safety requirements. The monthly playground inspections were completed but there were several months that the inspections were completed by an individual not trained in playground safety. Training is important to ensure the outdoor learning environment is evaluated for potential risk to children. We discussed options for compliance. It may be best practice to have all staff trained in playground safety. Refer to Child Care Rules 10A NCAC 09 .0605, for more information regarding the Outdoor Learning Environment. Transportation: The facility provides transportation. The vehicle is located offsite. I was unable to monitor the transportation requirements. I reviewed with the provider the requirements, but not limited to, the list on the AC Monitoring Center Checklist on page 2. In addition, review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Classroom Space: Today, we talked about the spaces that are not occupied with children. If you decide to open the classrooms, please notify me and I will need to come to conduct a visit to ensure the classroom spaces are safe for children. Currently, the space is used for storage. The space that will need approval if you decide to reopen the classroom spaces #3. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/19/2024 Number Present: 19 Completed Date: 7/19/2024 Age: From 0 To 12 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on May 22, 2024. Fire Classification of Approved for daytime only completed November 02, 2023. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting at the table gluing their turtle on a paper. The teacher talked to the children about turtles. In Space #2, there was one child awake in their crib, one child was sitting in an infant bouncer seat, and two children were walking around exploring their space. Toys were accessible and available to the children. A violation was cited because there was one two-year-old child, that was not kept separate from children under one year of age. In addition, there was another violation cited for monthly playground checks. Lunch served was bologna, green beans, peaches, bread, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. DeShields. The following violations were observed: Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. In Space #2, there was one two year old child, that was not kept separate from children under one year of age. 10A NCAC 09 .0713(a)(5) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. Monthly playground inspections were not completed by an individual trained in playground safety. .0605(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Grouping: There was one child, 2 years of age, that was grouped with infants under the age of 1 year of age. The children over the age of 2 years old could not be grouped with the children under the age of one year. There were 4 children present in one classroom with one caregiver. The two-year-old child can be placed in another classroom. Today, you stated that the child’s birthday is today. It may be best to prepare the child in advance to transition to another classroom. It may take the child some time to get comfortable in a new classroom setting. Refer to Child Care Rule 10A NCAC 09 .0713 (a). We discussed strategies for maintaining compliance. If there is any multi-age group situation, the staff/child ratio for the youngest child in the group shall be maintained for the entire group. Monthly Playground Inspections: Monthly playground inspections will need to be completed once monthly by an individual trained in playground safety requirements. The monthly playground inspections were completed but there were several months that the inspections were completed by an individual not trained in playground safety. Training is important to ensure the outdoor learning environment is evaluated for potential risk to children. We discussed options for compliance. It may be best practice to have all staff trained in playground safety. Refer to Child Care Rules 10A NCAC 09 .0605, for more information regarding the Outdoor Learning Environment. Transportation: The facility provides transportation. The vehicle is located offsite. I was unable to monitor the transportation requirements. I reviewed with the provider the requirements, but not limited to, the list on the AC Monitoring Center Checklist on page 2. In addition, review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. Classroom Space: Today, we talked about the spaces that are not occupied with children. If you decide to open the classrooms, please notify me and I will need to come to conduct a visit to ensure the classroom spaces are safe for children. Currently, the space is used for storage. The space that will need approval if you decide to reopen the classroom spaces #3. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0124-018L Visit Date: 1/11/2024 Number Present: 13 Completed Date: 1/11/2024 Age: From 1 To 5 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on February 17, 2023. Fire Classification of Approved for daytime only completed November 02, 2023. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting on the carpet and the caregiver was talking to the children. After group time, the children transitioned to centers to play. The children played in the following activities: playdoh, sand table, matching game, and played dress-up by wearing hats and vests. In Space #2, the children were playing outdoors. A violation was cited for an electrical outlet uncovered. This was corrected. In Space #5, the children were stacking Legos, building blocks, and pushing cars. Lunch served today was beef meatballs, green beans, apple sauce, bread, and milk. There are concerns: Children are not being adequately supervised. Staff/child ratios are not being followed. The posted schedule and menu are not being followed. Sleep charts are not being completed for the infants in care. Attendance records are not accurate. Parents are denied access to children while in their learning environment. For nutrition guidelines. Medication is being given to children without parental consent. The concerns were discussed with Ms. Deshields, Administrator. Interviews were conducted with the Administrator, Ms. Deshields, two members of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that staff are not adequately supervised, and staff/child ratios are not being followed, observations and interviews were conducted. During observations, all children were adequately supervised. All classrooms were monitored and maintained the appropriate number for teacher to child ratio. The staff members stated that they do not have any concerns and all staff supervise and maintain the required ratios for their group. Regarding the concerns that the posted schedule and menu are not being followed and concerns about nutrition guidelines, observations and interviews were conducted. The menu was reviewed for today and the meals were observed for lunch. There were not any modifications, and the children were served what was displayed on the menu. During the interviews, all staff members stated children are served breakfast, lunch, and a snack. In addition, there are menus posted in every classroom. Regarding the concerns that sleep charts are not being completed for the infants in care, observations and interviews were conducted. Sleep checks were available and dated back from August 2023 through January 2024. Sleep checks are completed daily for each infant enrolled. The staff member confirmed during interviews that sleep checks are completed daily. Regarding the concerns that attendance records are not accurate, observations and interviews were conducted. Attendance records were available for each classroom. The administrator stated that the attendance records are also recorded electronically. Each staff member stated their procedures for recording the attendance. Regarding the concerns that parents are denied access to children while in their learning environment, observations and interviews were conducted. The administrator stated that there are some parents that choose to drop their children off at the door due to the small spacing in the facility. There are some parents that choose to go to their child’s classroom. The administrator stated that she allows the parents to come in the facility at any time. The staff members also stated the same information as the administrator. Regarding the concerns that medication is being given to children without parental consent, observations and interviews were conducted. The administrator stated that medication is not given to children enrolled at the facility. If medication is needed, the parent of the child would need to administer it. The staff members stated that medication is not provided to the children. Classroom space was monitored, and the kitchen area was monitored for medication. There was not any medication stored at the facility. Based on the observations and interview information for the following allegations: Children are not being adequately supervised, staff/child ratios are not being followed, the posted schedule and menu are not being followed, sleep charts are not being completed for the infants in care, attendance records are not accurate, parents are denied access to children while in their learning environment, nutritional guidelines, and medication is being given to children without parental consent are all unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #2, there was one electrical outlet that was not covered with a safety plug. The electrical outlet was covered with a safety plug. 10A NCAC 09 .0604(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. must be corrected immediately. Facility Specific TA/Consultation/Reminders: Electrical Outlets: A violation was cited today for electrical outlets. This was corrected during today’s visit. Today, we talked about different strategies to ensure that the facility is operating in compliance with Child Care Rules. Before the children arrive, it is best practice to conduct a walk-though of the classroom to make sure that all electrical outlets are covered, in addition, make sure the area used by children is safe from all hazards and potential hazards. Refer to Child Care Rule: 10A NCAC 09 .0604 for more information regarding this rule requirement. Storage of potential hazards: A violation was not cited, however technical assistance was provided. The children were not present in the classroom and the administrator removed the items. Technical assistance was provided today for plastic and wipes. This was given because there were extra bags stored 4 feet from the floor and there were wipes stored on the changing table. We talked about how plastic could be a choking hazard if consumed. Reminder that wipes and plastic will need to be stored greater than 5 feet. The teachers will need to ensure that these items are out of the reach of children. The plastic could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0124-018L Visit Date: 1/11/2024 Number Present: 13 Completed Date: 1/11/2024 Age: From 1 To 5 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on February 17, 2023. Fire Classification of Approved for daytime only completed November 02, 2023. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting on the carpet and the caregiver was talking to the children. After group time, the children transitioned to centers to play. The children played in the following activities: playdoh, sand table, matching game, and played dress-up by wearing hats and vests. In Space #2, the children were playing outdoors. A violation was cited for an electrical outlet uncovered. This was corrected. In Space #5, the children were stacking Legos, building blocks, and pushing cars. Lunch served today was beef meatballs, green beans, apple sauce, bread, and milk. There are concerns: Children are not being adequately supervised. Staff/child ratios are not being followed. The posted schedule and menu are not being followed. Sleep charts are not being completed for the infants in care. Attendance records are not accurate. Parents are denied access to children while in their learning environment. For nutrition guidelines. Medication is being given to children without parental consent. The concerns were discussed with Ms. Deshields, Administrator. Interviews were conducted with the Administrator, Ms. Deshields, two members of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that staff are not adequately supervised, and staff/child ratios are not being followed, observations and interviews were conducted. During observations, all children were adequately supervised. All classrooms were monitored and maintained the appropriate number for teacher to child ratio. The staff members stated that they do not have any concerns and all staff supervise and maintain the required ratios for their group. Regarding the concerns that the posted schedule and menu are not being followed and concerns about nutrition guidelines, observations and interviews were conducted. The menu was reviewed for today and the meals were observed for lunch. There were not any modifications, and the children were served what was displayed on the menu. During the interviews, all staff members stated children are served breakfast, lunch, and a snack. In addition, there are menus posted in every classroom. Regarding the concerns that sleep charts are not being completed for the infants in care, observations and interviews were conducted. Sleep checks were available and dated back from August 2023 through January 2024. Sleep checks are completed daily for each infant enrolled. The staff member confirmed during interviews that sleep checks are completed daily. Regarding the concerns that attendance records are not accurate, observations and interviews were conducted. Attendance records were available for each classroom. The administrator stated that the attendance records are also recorded electronically. Each staff member stated their procedures for recording the attendance. Regarding the concerns that parents are denied access to children while in their learning environment, observations and interviews were conducted. The administrator stated that there are some parents that choose to drop their children off at the door due to the small spacing in the facility. There are some parents that choose to go to their child’s classroom. The administrator stated that she allows the parents to come in the facility at any time. The staff members also stated the same information as the administrator. Regarding the concerns that medication is being given to children without parental consent, observations and interviews were conducted. The administrator stated that medication is not given to children enrolled at the facility. If medication is needed, the parent of the child would need to administer it. The staff members stated that medication is not provided to the children. Classroom space was monitored, and the kitchen area was monitored for medication. There was not any medication stored at the facility. Based on the observations and interview information for the following allegations: Children are not being adequately supervised, staff/child ratios are not being followed, the posted schedule and menu are not being followed, sleep charts are not being completed for the infants in care, attendance records are not accurate, parents are denied access to children while in their learning environment, nutritional guidelines, and medication is being given to children without parental consent are all unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #2, there was one electrical outlet that was not covered with a safety plug. The electrical outlet was covered with a safety plug. 10A NCAC 09 .0604(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. must be corrected immediately. Facility Specific TA/Consultation/Reminders: Electrical Outlets: A violation was cited today for electrical outlets. This was corrected during today’s visit. Today, we talked about different strategies to ensure that the facility is operating in compliance with Child Care Rules. Before the children arrive, it is best practice to conduct a walk-though of the classroom to make sure that all electrical outlets are covered, in addition, make sure the area used by children is safe from all hazards and potential hazards. Refer to Child Care Rule: 10A NCAC 09 .0604 for more information regarding this rule requirement. Storage of potential hazards: A violation was not cited, however technical assistance was provided. The children were not present in the classroom and the administrator removed the items. Technical assistance was provided today for plastic and wipes. This was given because there were extra bags stored 4 feet from the floor and there were wipes stored on the changing table. We talked about how plastic could be a choking hazard if consumed. Reminder that wipes and plastic will need to be stored greater than 5 feet. The teachers will need to ensure that these items are out of the reach of children. The plastic could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0124-018L Visit Date: 1/11/2024 Number Present: 13 Completed Date: 1/11/2024 Age: From 1 To 5 Total Minutes: 220 Time In: 09:00 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 86%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on February 17, 2023. Fire Classification of Approved for daytime only completed November 02, 2023. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting on the carpet and the caregiver was talking to the children. After group time, the children transitioned to centers to play. The children played in the following activities: playdoh, sand table, matching game, and played dress-up by wearing hats and vests. In Space #2, the children were playing outdoors. A violation was cited for an electrical outlet uncovered. This was corrected. In Space #5, the children were stacking Legos, building blocks, and pushing cars. Lunch served today was beef meatballs, green beans, apple sauce, bread, and milk. There are concerns: Children are not being adequately supervised. Staff/child ratios are not being followed. The posted schedule and menu are not being followed. Sleep charts are not being completed for the infants in care. Attendance records are not accurate. Parents are denied access to children while in their learning environment. For nutrition guidelines. Medication is being given to children without parental consent. The concerns were discussed with Ms. Deshields, Administrator. Interviews were conducted with the Administrator, Ms. Deshields, two members of staff providing care at the approximate time the incident occurred and one additional staff member. Regarding the concerns that staff are not adequately supervised, and staff/child ratios are not being followed, observations and interviews were conducted. During observations, all children were adequately supervised. All classrooms were monitored and maintained the appropriate number for teacher to child ratio. The staff members stated that they do not have any concerns and all staff supervise and maintain the required ratios for their group. Regarding the concerns that the posted schedule and menu are not being followed and concerns about nutrition guidelines, observations and interviews were conducted. The menu was reviewed for today and the meals were observed for lunch. There were not any modifications, and the children were served what was displayed on the menu. During the interviews, all staff members stated children are served breakfast, lunch, and a snack. In addition, there are menus posted in every classroom. Regarding the concerns that sleep charts are not being completed for the infants in care, observations and interviews were conducted. Sleep checks were available and dated back from August 2023 through January 2024. Sleep checks are completed daily for each infant enrolled. The staff member confirmed during interviews that sleep checks are completed daily. Regarding the concerns that attendance records are not accurate, observations and interviews were conducted. Attendance records were available for each classroom. The administrator stated that the attendance records are also recorded electronically. Each staff member stated their procedures for recording the attendance. Regarding the concerns that parents are denied access to children while in their learning environment, observations and interviews were conducted. The administrator stated that there are some parents that choose to drop their children off at the door due to the small spacing in the facility. There are some parents that choose to go to their child’s classroom. The administrator stated that she allows the parents to come in the facility at any time. The staff members also stated the same information as the administrator. Regarding the concerns that medication is being given to children without parental consent, observations and interviews were conducted. The administrator stated that medication is not given to children enrolled at the facility. If medication is needed, the parent of the child would need to administer it. The staff members stated that medication is not provided to the children. Classroom space was monitored, and the kitchen area was monitored for medication. There was not any medication stored at the facility. Based on the observations and interview information for the following allegations: Children are not being adequately supervised, staff/child ratios are not being followed, the posted schedule and menu are not being followed, sleep charts are not being completed for the infants in care, attendance records are not accurate, parents are denied access to children while in their learning environment, nutritional guidelines, and medication is being given to children without parental consent are all unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violation was observed: Violation Number Comment Rule 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #2, there was one electrical outlet that was not covered with a safety plug. The electrical outlet was covered with a safety plug. 10A NCAC 09 .0604(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. must be corrected immediately. Facility Specific TA/Consultation/Reminders: Electrical Outlets: A violation was cited today for electrical outlets. This was corrected during today’s visit. Today, we talked about different strategies to ensure that the facility is operating in compliance with Child Care Rules. Before the children arrive, it is best practice to conduct a walk-though of the classroom to make sure that all electrical outlets are covered, in addition, make sure the area used by children is safe from all hazards and potential hazards. Refer to Child Care Rule: 10A NCAC 09 .0604 for more information regarding this rule requirement. Storage of potential hazards: A violation was not cited, however technical assistance was provided. The children were not present in the classroom and the administrator removed the items. Technical assistance was provided today for plastic and wipes. This was given because there were extra bags stored 4 feet from the floor and there were wipes stored on the changing table. We talked about how plastic could be a choking hazard if consumed. Reminder that wipes and plastic will need to be stored greater than 5 feet. The teachers will need to ensure that these items are out of the reach of children. The plastic could be a potential choking hazard if consumed and the wipes have chemicals that could be harmful to children if consumed. My mailing address: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0707 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/16/2023 Number Present: 29 Completed Date: 8/16/2023 Age: From 1 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 24, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on February 17, 2023. Fire Classification of Approved for daytime only completed November 18, 2022. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting on the carpet and the caregiver was reading a book. After reading, the children transitioned to centers to play. In Space #3, the children were outdoors standing in a circle passing a ball and saying, “hot potato”. In Space #5, the children were sitting at the table finger-painting. Toileting and handwashing routines were observed. Lunch served today was chicken nuggets, baked beans, apples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (V.D. date of hire November 1, 2019), did not receive the required number of hours. The staff member is required to have 10 hours of annual training and the staff member received 8.5 hours. .1103(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one staff member (L.D. date of employment 3/27/2023), that did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training was completed on July 13, 2023. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 30, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Recognizing and Responding to Suspicions of Child Maltreatment: A violation was cited for a missing training requirement for Recognizing and Responding to Suspicions of Child Maltreatment training today. There was one staff member that did not receive the training within 90 days of hire. Recognizing and Responding to Suspicions of Child Maltreatment training is required within 90 days of hire. This is important to ensure that all staff obtains an overview of Child Maltreatment. This will give staff a better understanding of how to recognize the signs of Child Abuse and Neglect. Refer to Child Care Rule 10A NCAC 09 .1103, for more information regarding rule requirements for on-going training. Recognizing and Responding to Suspicions of Child Maltreatment training is available at the following websites below: https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. Staff Record Requirements/Training/Forms Refer to 10A NCAC 09 .0707 for On-going Training Requirements for information regarding the requirements. Training hours are required annually for all staff. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/16/2023 Number Present: 29 Completed Date: 8/16/2023 Age: From 1 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 24, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on February 17, 2023. Fire Classification of Approved for daytime only completed November 18, 2022. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting on the carpet and the caregiver was reading a book. After reading, the children transitioned to centers to play. In Space #3, the children were outdoors standing in a circle passing a ball and saying, “hot potato”. In Space #5, the children were sitting at the table finger-painting. Toileting and handwashing routines were observed. Lunch served today was chicken nuggets, baked beans, apples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (V.D. date of hire November 1, 2019), did not receive the required number of hours. The staff member is required to have 10 hours of annual training and the staff member received 8.5 hours. .1103(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one staff member (L.D. date of employment 3/27/2023), that did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training was completed on July 13, 2023. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 30, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Recognizing and Responding to Suspicions of Child Maltreatment: A violation was cited for a missing training requirement for Recognizing and Responding to Suspicions of Child Maltreatment training today. There was one staff member that did not receive the training within 90 days of hire. Recognizing and Responding to Suspicions of Child Maltreatment training is required within 90 days of hire. This is important to ensure that all staff obtains an overview of Child Maltreatment. This will give staff a better understanding of how to recognize the signs of Child Abuse and Neglect. Refer to Child Care Rule 10A NCAC 09 .1103, for more information regarding rule requirements for on-going training. Recognizing and Responding to Suspicions of Child Maltreatment training is available at the following websites below: https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. Staff Record Requirements/Training/Forms Refer to 10A NCAC 09 .0707 for On-going Training Requirements for information regarding the requirements. Training hours are required annually for all staff. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FOCUS POINTE LEARNING ACADEMY Facility ID: 26002447 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 8/16/2023 Number Present: 29 Completed Date: 8/16/2023 Age: From 1 To 12 Total Minutes: 315 Time In: 09:00 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 24, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Three Star License issued May 2, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a Programmatic Option for: staff benefit package and infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Ms. Viranda Deshields, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation classification of Superior conducted on February 17, 2023. Fire Classification of Approved for daytime only completed November 18, 2022. Ms. Deshields was present while I observed the indoor and outdoor areas. In Space #1, the children were sitting on the carpet and the caregiver was reading a book. After reading, the children transitioned to centers to play. In Space #3, the children were outdoors standing in a circle passing a ball and saying, “hot potato”. In Space #5, the children were sitting at the table finger-painting. Toileting and handwashing routines were observed. Lunch served today was chicken nuggets, baked beans, apples, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Deshields. The following violations were observed: Violation Number Comment Rule 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. One staff member (V.D. date of hire November 1, 2019), did not receive the required number of hours. The staff member is required to have 10 hours of annual training and the staff member received 8.5 hours. .1103(a) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was one staff member (L.D. date of employment 3/27/2023), that did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training was completed on July 13, 2023. .1102(g) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 30, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Recognizing and Responding to Suspicions of Child Maltreatment: A violation was cited for a missing training requirement for Recognizing and Responding to Suspicions of Child Maltreatment training today. There was one staff member that did not receive the training within 90 days of hire. Recognizing and Responding to Suspicions of Child Maltreatment training is required within 90 days of hire. This is important to ensure that all staff obtains an overview of Child Maltreatment. This will give staff a better understanding of how to recognize the signs of Child Abuse and Neglect. Refer to Child Care Rule 10A NCAC 09 .1103, for more information regarding rule requirements for on-going training. Recognizing and Responding to Suspicions of Child Maltreatment training is available at the following websites below: https://www.preventchildabusenc.org/services/trainings-and-professional-development/rrcourse. Staff Record Requirements/Training/Forms Refer to 10A NCAC 09 .0707 for On-going Training Requirements for information regarding the requirements. Training hours are required annually for all staff. Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times