Flores Family Day Care Home

NC GS 110-90 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 2/17/2026 Number Present: 1 Completed Date: 2/17/2026 Age: From 4 To 4 Total Minutes: 140 Time In: 09:20 AM Time Out: 11:40 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including health and safety training requirements. The previous Annual Compliance visit was completed September 16, 2025, and prior to today’s visit, the eighteen-month compliance history score was 92% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three star license effective November 26, 2025. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed December 17, 2025. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon our arrival, I observed G. Flores caring for one child in the child care area of the home. The operator monitored the child while completing toileting and hand washing routines in preparation for mealtime. Breakfast served was cheerios, sliced apples, plums, and milk. Following breakfast, the operator and child engaged in free choice art. The child painted pictures of rainbows with tempera paint, brushes, and art paper. The child and operator played with feeding dolls, putting them to sleep, and having a tea party. The child built tall structures with colored magnetic tiles, played with framed puzzles, and in dramatic play, made pretend meals with foods and utensils. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent monthly fire drill, outdoor inspection, and quarterly lockdown drill were all completed on January 8, 2026. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. Accessible to children in the outdoor area of the home, a portable propane grill was stored on the patio. .1719 (a) (1) 706 Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Accessible to children in care, two containers of disinfecting wipes were stored on a wire shelf on the wall. The violation was corrected when the operator moved the containers of disinfecting wipes to a locked storage cabinet. .1719 (a)(7) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 3, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: I conducted an observation of the program from 9:45am-10:15am. The operator and a child have various conversations throughout the visit. The discussed the colors used when painting the pictures. The child guided play and the operator moved around the classroom, playing with various age-appropriate materials. The classroom is set up with various interest centers such as books and cozy area, dramatic play, manipulatives, blocks and vehicles, and art. The operator encouraged the child to identify each item used in dramatic play including pretend foods. I encouraged the operator to continue developing rich and meaning conversations with children enrolled as it is important for their growth and development. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 9/16/2025 Number Present: 0 Completed Date: 9/16/2025 Age: From 0 To 0 Total Minutes: 165 Time In: 09:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance visit was completed September 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. A visit from local environmental health inspection attempted to conduct a visit on July 23, 2025 however it could not be completed due to no children enrolled. Documentation of the visit was monitored during the visit. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon my arrival G. Flores informed me there were no children enrolled at this time. Please notify me within 24 hours of enrolling children. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill and a monthly outdoor inspection were completed on July 15, 2025. G. Flores stated the facility was closed for the month of August 2025. The most recent shelter-in-place drill was completed September 2, 2025. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete the required 20 hours of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The most recent sanitation inspection completed April 8, 2024, had expired and an updated inspection was not completed within 12 months. An inspection was attempted by DENR on July 25, 2025, however, could not be completed because no children were present or enrolled. GS 110-91 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 • Additionally, by 5:00pm on November 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 • I reminded the operator to contact me and the environmental health inspector within 24 hours of enrolling children. A visit must be completed with children in care. Cumberland County Environmental Health requires children to be in care to complete the inspection. Facility Specific TA/Consultation/Reminders: On-going Training: A violation was cited for the operator not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated she would prefer to attend in-person trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. NCFELD: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program had a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website https://ccpfc.org/ and complete the training. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 9/16/2025 Number Present: 0 Completed Date: 9/16/2025 Age: From 0 To 0 Total Minutes: 165 Time In: 09:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance visit was completed September 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. A visit from local environmental health inspection attempted to conduct a visit on July 23, 2025 however it could not be completed due to no children enrolled. Documentation of the visit was monitored during the visit. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon my arrival G. Flores informed me there were no children enrolled at this time. Please notify me within 24 hours of enrolling children. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill and a monthly outdoor inspection were completed on July 15, 2025. G. Flores stated the facility was closed for the month of August 2025. The most recent shelter-in-place drill was completed September 2, 2025. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete the required 20 hours of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The most recent sanitation inspection completed April 8, 2024, had expired and an updated inspection was not completed within 12 months. An inspection was attempted by DENR on July 25, 2025, however, could not be completed because no children were present or enrolled. GS 110-91 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 • Additionally, by 5:00pm on November 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 • I reminded the operator to contact me and the environmental health inspector within 24 hours of enrolling children. A visit must be completed with children in care. Cumberland County Environmental Health requires children to be in care to complete the inspection. Facility Specific TA/Consultation/Reminders: On-going Training: A violation was cited for the operator not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated she would prefer to attend in-person trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. NCFELD: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program had a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website https://ccpfc.org/ and complete the training. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 9/16/2025 Number Present: 0 Completed Date: 9/16/2025 Age: From 0 To 0 Total Minutes: 165 Time In: 09:45 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance visit was completed September 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. A visit from local environmental health inspection attempted to conduct a visit on July 23, 2025 however it could not be completed due to no children enrolled. Documentation of the visit was monitored during the visit. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon my arrival G. Flores informed me there were no children enrolled at this time. Please notify me within 24 hours of enrolling children. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill and a monthly outdoor inspection were completed on July 15, 2025. G. Flores stated the facility was closed for the month of August 2025. The most recent shelter-in-place drill was completed September 2, 2025. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 1301 Operator did not complete the required number of on-going training hours as specified in rule. The operator did not complete the required 20 hours of on-going training hours annually. GS 110-91(11); 10A NCAC 09 .1705(b)(5) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The most recent sanitation inspection completed April 8, 2024, had expired and an updated inspection was not completed within 12 months. An inspection was attempted by DENR on July 25, 2025, however, could not be completed because no children were present or enrolled. GS 110-91 Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 • Additionally, by 5:00pm on November 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 • I reminded the operator to contact me and the environmental health inspector within 24 hours of enrolling children. A visit must be completed with children in care. Cumberland County Environmental Health requires children to be in care to complete the inspection. Facility Specific TA/Consultation/Reminders: On-going Training: A violation was cited for the operator not completing the number of required on-going training hours annually. We discussed a variety agencies to obtain on-going training hours. The operator stated she would prefer to attend in-person trainings. I recommended staff members visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/online-trainings/ for more information. NCFELD: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program had a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website https://ccpfc.org/ and complete the training. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 3/25/2025 Number Present: 0 Completed Date: 3/25/2025 Age: From 0 To 0 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance visit was completed September 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon our arrival G. Flores informed me there were no children enrolled at this time. One child was enrolled however their last day of attendance was March 14, 2025 and daily sign in/out document was monitored. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill, monthly outdoor inspection checklist, and quarterly emergency drill records were not on file and available for review. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The monthly inspection form for outdoor play area was not on file or available for review. 10A NCAC .1721(e)(5)(A-F) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. The record of monthly fire drills was not on file or available for review. .1721 (e )(2) 1831 A valid qualification letter was not on file and available for review at the facility. Valid qualification letters for the operator and one household member was not on file and available for review at the facility. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The drill records for quarterly lockdown or shelter-in-place drills were not on file or available for review. .1719(a )(16) & .1721(e )(7) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The operator did not develop an Emergency Preparedness and Response Plan within four monthly of completing the Emergency Preparedness and Response in Child Care training completed on November 14, 2024. .1714(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Health and safety trainings in specific topic areas were not on file for review. .1703(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 8, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Criminal Background Check: A violation for the most current CBC qualifying letter on file for operator and one household member was not on file and available for review. Based on the ABCMS portal, the operator and household member, G.F. and S.P. received qualification letters on May 23, 2023 and will expired on May 23, 2028. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Please be reminded, a valid qualification letter must be obtained and submitted to me by 5pm on April 8, 2025. G. Flores must submit by scanning and emailing current CBC qualification letters to me at yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .1721(e)(5)(A-F). Recordkeeping: Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as TB test results, Annual Health questionnaire, CRC qualification letter, health and safety training log, on-going training record, CPR and First Aid certificates of completion, monthly outdoor inspection, and quarterly emergency drills. I also provided the operator with the FCCH Checklists for Operator and Program Records. I suggested the operator develop either a filing system or binder with clear sheet protectors to organize required program records. All documents provided can also be found on the DCDEE Website underneath the provider and professional development tabs. Health & Safety Trainings A violation was cited for the operator not completing Health and Safety trainings within the time one year of operation. I suggested the operator complete the requirement training topics in the DCDEE Moodle portal. I provided the operator with a copy of the Health and Safety Training Record and recommended updating the form once all trainings have been completed. Emergency Preparedness and Response Plan: A violation was cited for the EPR Plan not being completed within four months of the operator’s completion of the Emergency Preparedness and Response in Child Care on November 14, 2024. Maintain documentation of this training. Once the training is completed, the trained staff must complete an EPR Plan on a within four (4) months. To get on the template you will need an email address and an NCID. Detailed instructions for getting an NCID and for accessing the template are on the Division’s website on the Emergency Preparedness tab. After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. A new form has been created to document these additional drills as well as the fire drills. The template at the following website https://rmp.nc.gov/portal/portal.aspxwithinfour (4)months. To get on the template you will need an email address and an NCID. Detailed instructions forgetting an NCID and for accessing the template are on the Division’s website on the Emergency Preparedness tab After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. A new form has been created to document these additional drills as well as the fire drills. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 3/25/2025 Number Present: 0 Completed Date: 3/25/2025 Age: From 0 To 0 Total Minutes: 225 Time In: 09:15 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance visit was completed September 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon our arrival G. Flores informed me there were no children enrolled at this time. One child was enrolled however their last day of attendance was March 14, 2025 and daily sign in/out document was monitored. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill, monthly outdoor inspection checklist, and quarterly emergency drill records were not on file and available for review. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. The monthly inspection form for outdoor play area was not on file or available for review. 10A NCAC .1721(e)(5)(A-F) 905 Record of monthly fire drills, giving the date, time of day and length of time to evacuate, and operator's signature, were not available. The record of monthly fire drills was not on file or available for review. .1721 (e )(2) 1831 A valid qualification letter was not on file and available for review at the facility. Valid qualification letters for the operator and one household member was not on file and available for review at the facility. G.S. 110-90.2 (b) & (d) & .2703(e) .1702(b)(1) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The drill records for quarterly lockdown or shelter-in-place drills were not on file or available for review. .1719(a )(16) & .1721(e )(7) 1857 The operator did not develop an Emergency Preparedness and Response Plan within four months of completing the Emergency Preparedness and Response in Child Care training and/or the Plan was not completed on the template provided by the Division. The operator did not develop an Emergency Preparedness and Response Plan within four monthly of completing the Emergency Preparedness and Response in Child Care training completed on November 14, 2024. .1714(c) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. Health and safety trainings in specific topic areas were not on file for review. .1703(b) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 8, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Criminal Background Check: A violation for the most current CBC qualifying letter on file for operator and one household member was not on file and available for review. Based on the ABCMS portal, the operator and household member, G.F. and S.P. received qualification letters on May 23, 2023 and will expired on May 23, 2028. I shared that additional information regarding the criminal background check process can be found in NC Child Care Rule .2700 and on our website at https://ncchildcare.ncdhhs.gov/Home/DCDEE-Sections/Criminal-Background-Check-Unit. Please be reminded, a valid qualification letter must be obtained and submitted to me by 5pm on April 8, 2025. G. Flores must submit by scanning and emailing current CBC qualification letters to me at yolanda.pridgen@dhhs.nc.gov. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .1721(e)(5)(A-F). Recordkeeping: Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as TB test results, Annual Health questionnaire, CRC qualification letter, health and safety training log, on-going training record, CPR and First Aid certificates of completion, monthly outdoor inspection, and quarterly emergency drills. I also provided the operator with the FCCH Checklists for Operator and Program Records. I suggested the operator develop either a filing system or binder with clear sheet protectors to organize required program records. All documents provided can also be found on the DCDEE Website underneath the provider and professional development tabs. Health & Safety Trainings A violation was cited for the operator not completing Health and Safety trainings within the time one year of operation. I suggested the operator complete the requirement training topics in the DCDEE Moodle portal. I provided the operator with a copy of the Health and Safety Training Record and recommended updating the form once all trainings have been completed. Emergency Preparedness and Response Plan: A violation was cited for the EPR Plan not being completed within four months of the operator’s completion of the Emergency Preparedness and Response in Child Care on November 14, 2024. Maintain documentation of this training. Once the training is completed, the trained staff must complete an EPR Plan on a within four (4) months. To get on the template you will need an email address and an NCID. Detailed instructions for getting an NCID and for accessing the template are on the Division’s website on the Emergency Preparedness tab. After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. A new form has been created to document these additional drills as well as the fire drills. The template at the following website https://rmp.nc.gov/portal/portal.aspxwithinfour (4)months. To get on the template you will need an email address and an NCID. Detailed instructions forgetting an NCID and for accessing the template are on the Division’s website on the Emergency Preparedness tab After you complete the Emergency Preparedness and Response in Child Care training, you must conduct either a shelter-in-place or a lockdown drill every three months. A new form has been created to document these additional drills as well as the fire drills. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 9/23/2024 Number Present: 0 Completed Date: 9/23/2024 Age: From 0 To 0 Total Minutes: 210 Time In: 09:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The third Temporary Time Period visit was completed March 5, 2024, and prior to today’s visit, the eighteen-month compliance history score was 98% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon our arrival G. Flores informed me there were no children enrolled at this time. One child was enrolled however their last day of attendance was May 23, 2024. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill was completed on September 5, 2024. The monthly outdoor inspection checklist was not on file. The operator has not completed the required Emergency Preparedness and Response in Child Care training which is due by October 3, 2024 therefore quarterly lockdown or shelter-in-place drills have not been completed. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. In the outdoor area, a propane tank was not stored in a locked area, removed from the premises, or made inaccessible to children. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Documentation of the monthly outdoor inspection was not on file using the form supplied by DCDEE. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current health questionnaire on file for the operator and a household member expired on May 25, 2024. .1703(a)(1) 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Observed 11/18/2024 during completion of annual compliance visit: Signed Written Plan of Care was not on file for one child. .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Observed 11/18/2024 during completion of annual compliance visit. Signed receipt of the animal/pet acknowledgement form was not on file for one child. 10 NCAC 09 .1719(b)(3) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Observed 11/18/2024 during completion of annual compliance visit. Written Statement regarding smoking and tobacco restriction was not on file for one child. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Observed 11/18/2024 during completion of annual compliance visit, signed acknowledgement of shaken baby syndrome and abusive head trauma policy was not on file for one child. .1726(b)&(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 7, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 During today's visit, Ms. Flores stated that no children are currently enrolled. DCDEE policy states that children must be enrolled in your facility to maintain an active license. As I discussed during the visit, you have six (6) month to enroll children. If no children are enrolled in your facility within the next six months, your license will be terminated. You are responsible for ensuring compliance with all applicable child care requirements and monitoring visits will be conducted even if children are not enrolled. Please notify me within 24 hours after enrolling a child into your facility. If no verification of enrollment is submitted at the end of the six (6) months, your license will be terminated. Should you apply for a new child care license after the termination, you will be required to meet all child care requirements for a new owner. Facility Specific TA/Consultation/Reminders: Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and periodically check the home throughout the day to ensure all hazardous items are locked. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .1721(e)(5)(A-F). A violation for an annual health questionnaire was cited today. Your most current health questionnaire on file was completed on 5/25/2023. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703(a)(1). We discussed reviewing files and program records monthly and adding reminders on your calendar of upcoming expiration dates. I discussed with Ms. Flores the updated free Health and Safety trainings now in DCDEE Moodle. The required Health and Safety trainings for Ms. Flores must be completed by October 3, 2024. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs. During today’s visit, I provided and reviewed the Health and Safety Training Record with the operator. As a reminder, all On-going Training requirements must be completed within one (1) year from the previous annual compliance or when the program was licensed (by October 3, 2024). I requested Ms. Flores complete and submit the On-going Training Documentation log for the 20 hours of required training. During today's visit, I provided and reviewed the On-Going Training Log with Ms. Flores. As a reminder, Ms. Flores must complete the required Emergency Preparedness and Response training. Within one year of the effective date of a new license (October 3, 2024), the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. For more information regarding EPR training, please refer to Child Care Rule 10A NCAC 09 .1714. I recommended Ms. Flores contact The Partnership for Children of Cumberland County at 910-867-9700 or https://ccpfc.org/ for upcoming EPR training. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 9/23/2024 Number Present: 0 Completed Date: 9/23/2024 Age: From 0 To 0 Total Minutes: 210 Time In: 09:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The third Temporary Time Period visit was completed March 5, 2024, and prior to today’s visit, the eighteen-month compliance history score was 98% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon our arrival G. Flores informed me there were no children enrolled at this time. One child was enrolled however their last day of attendance was May 23, 2024. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill was completed on September 5, 2024. The monthly outdoor inspection checklist was not on file. The operator has not completed the required Emergency Preparedness and Response in Child Care training which is due by October 3, 2024 therefore quarterly lockdown or shelter-in-place drills have not been completed. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. In the outdoor area, a propane tank was not stored in a locked area, removed from the premises, or made inaccessible to children. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Documentation of the monthly outdoor inspection was not on file using the form supplied by DCDEE. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current health questionnaire on file for the operator and a household member expired on May 25, 2024. .1703(a)(1) 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Observed 11/18/2024 during completion of annual compliance visit: Signed Written Plan of Care was not on file for one child. .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Observed 11/18/2024 during completion of annual compliance visit. Signed receipt of the animal/pet acknowledgement form was not on file for one child. 10 NCAC 09 .1719(b)(3) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Observed 11/18/2024 during completion of annual compliance visit. Written Statement regarding smoking and tobacco restriction was not on file for one child. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Observed 11/18/2024 during completion of annual compliance visit, signed acknowledgement of shaken baby syndrome and abusive head trauma policy was not on file for one child. .1726(b)&(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 7, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 During today's visit, Ms. Flores stated that no children are currently enrolled. DCDEE policy states that children must be enrolled in your facility to maintain an active license. As I discussed during the visit, you have six (6) month to enroll children. If no children are enrolled in your facility within the next six months, your license will be terminated. You are responsible for ensuring compliance with all applicable child care requirements and monitoring visits will be conducted even if children are not enrolled. Please notify me within 24 hours after enrolling a child into your facility. If no verification of enrollment is submitted at the end of the six (6) months, your license will be terminated. Should you apply for a new child care license after the termination, you will be required to meet all child care requirements for a new owner. Facility Specific TA/Consultation/Reminders: Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and periodically check the home throughout the day to ensure all hazardous items are locked. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .1721(e)(5)(A-F). A violation for an annual health questionnaire was cited today. Your most current health questionnaire on file was completed on 5/25/2023. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703(a)(1). We discussed reviewing files and program records monthly and adding reminders on your calendar of upcoming expiration dates. I discussed with Ms. Flores the updated free Health and Safety trainings now in DCDEE Moodle. The required Health and Safety trainings for Ms. Flores must be completed by October 3, 2024. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs. During today’s visit, I provided and reviewed the Health and Safety Training Record with the operator. As a reminder, all On-going Training requirements must be completed within one (1) year from the previous annual compliance or when the program was licensed (by October 3, 2024). I requested Ms. Flores complete and submit the On-going Training Documentation log for the 20 hours of required training. During today's visit, I provided and reviewed the On-Going Training Log with Ms. Flores. As a reminder, Ms. Flores must complete the required Emergency Preparedness and Response training. Within one year of the effective date of a new license (October 3, 2024), the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. For more information regarding EPR training, please refer to Child Care Rule 10A NCAC 09 .1714. I recommended Ms. Flores contact The Partnership for Children of Cumberland County at 910-867-9700 or https://ccpfc.org/ for upcoming EPR training. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 9/23/2024 Number Present: 0 Completed Date: 9/23/2024 Age: From 0 To 0 Total Minutes: 210 Time In: 09:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The third Temporary Time Period visit was completed March 5, 2024, and prior to today’s visit, the eighteen-month compliance history score was 98% as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a one star license effective April 4, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior completed April 8, 2024. G. Flores, Teacher, was present and accompanied me while observing the indoor and outdoor areas. Upon our arrival G. Flores informed me there were no children enrolled at this time. One child was enrolled however their last day of attendance was May 23, 2024. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The most recent fire drill was completed on September 5, 2024. The monthly outdoor inspection checklist was not on file. The operator has not completed the required Emergency Preparedness and Response in Child Care training which is due by October 3, 2024 therefore quarterly lockdown or shelter-in-place drills have not been completed. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed: Violation Number Comment Rule 702 Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. In the outdoor area, a propane tank was not stored in a locked area, removed from the premises, or made inaccessible to children. .1719 (a) (1) 714 Monthly check for hazards on the outdoor play area was not completed using a form supplied by the Division. Documentation of the monthly outdoor inspection was not on file using the form supplied by DCDEE. 10A NCAC .1721(e)(5)(A-F) 908 Health questionnaire was not completed annually. The most current health questionnaire on file for the operator and a household member expired on May 25, 2024. .1703(a)(1) 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Observed 11/18/2024 during completion of annual compliance visit: Signed Written Plan of Care was not on file for one child. .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Observed 11/18/2024 during completion of annual compliance visit. Signed receipt of the animal/pet acknowledgement form was not on file for one child. 10 NCAC 09 .1719(b)(3) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. Observed 11/18/2024 during completion of annual compliance visit. Written Statement regarding smoking and tobacco restriction was not on file for one child. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. Observed 11/18/2024 during completion of annual compliance visit, signed acknowledgement of shaken baby syndrome and abusive head trauma policy was not on file for one child. .1726(b)&(c) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 7, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 During today's visit, Ms. Flores stated that no children are currently enrolled. DCDEE policy states that children must be enrolled in your facility to maintain an active license. As I discussed during the visit, you have six (6) month to enroll children. If no children are enrolled in your facility within the next six months, your license will be terminated. You are responsible for ensuring compliance with all applicable child care requirements and monitoring visits will be conducted even if children are not enrolled. Please notify me within 24 hours after enrolling a child into your facility. If no verification of enrollment is submitted at the end of the six (6) months, your license will be terminated. Should you apply for a new child care license after the termination, you will be required to meet all child care requirements for a new owner. Facility Specific TA/Consultation/Reminders: Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with household members and periodically check the home throughout the day to ensure all hazardous items are locked. Monthly Playground Inspection: A violation for the monthly playground inspection not being completed was cited during today’s visit. Proving a safe environment is important for children’s growth and development. I encouraged the administrator to schedule monthly playground/outdoor inspections on the facility calendar to ensure inspections are conducted monthly. You may find more information regarding monthly outdoor inspections in Child Care Rules .1721(e)(5)(A-F). A violation for an annual health questionnaire was cited today. Your most current health questionnaire on file was completed on 5/25/2023. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .1703(a)(1). We discussed reviewing files and program records monthly and adding reminders on your calendar of upcoming expiration dates. I discussed with Ms. Flores the updated free Health and Safety trainings now in DCDEE Moodle. The required Health and Safety trainings for Ms. Flores must be completed by October 3, 2024. Please ensure you have an individual NCID and updated password to enroll in the Health and Safety Trainings at https://www.dcdee.moodle.nc.gov/. The NC CCDF Health and Safety Training Requirement Asked Questions (FAQ) can be found on the DCDEE website at https://ncchildcare.ncdhhs.gov/Provider/Training-and-Professional-Development/Training-Requirements/Health-and-Safety-Training-FAQs. During today’s visit, I provided and reviewed the Health and Safety Training Record with the operator. As a reminder, all On-going Training requirements must be completed within one (1) year from the previous annual compliance or when the program was licensed (by October 3, 2024). I requested Ms. Flores complete and submit the On-going Training Documentation log for the 20 hours of required training. During today's visit, I provided and reviewed the On-Going Training Log with Ms. Flores. As a reminder, Ms. Flores must complete the required Emergency Preparedness and Response training. Within one year of the effective date of a new license (October 3, 2024), the operator of a new family child care home shall have completed the Emergency Preparedness and Response in Child Care training. For more information regarding EPR training, please refer to Child Care Rule 10A NCAC 09 .1714. I recommended Ms. Flores contact The Partnership for Children of Cumberland County at 910-867-9700 or https://ccpfc.org/ for upcoming EPR training. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 1715 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 2 Completed Date: 1/8/2024 Age: From 1 To 3 Total Minutes: 215 Time In: 09:10 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed November 3, 2023, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, October 3, 2023 to April 3, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed August 11, 2023. G. Flores, Operator/Teacher, was present and assisted me during the visit. Stephen Preston, household member, was also present. G. Flores accompanied me during the walk-through of the indoor and outdoor areas. Upon my arrival, no children were in care. Two preschool-age children arrived at the facility at 10:45 a.m. The children were signed in for care, washed their hands, and transitioned to the playroom. Preschool-age children painted winter pictures, pushed dolls in the stroller, manipulated large Lego blocks, and looked at books. After free play activities, children participated in personal care routines and transitioned to the table for lunch. S. Preston prepared and served lunch. Lunch served was chicken nuggets, French fries, macaroni and cheese, banana slices, and milk. The children’s files were monitored today. Additionally, G. Flores’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed during the visit: Violation Number Comment Rule 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. Written feeding schedule was not on file for each child under 15 months of age, identified on the FCCH enrollment worksheet. .1706(i) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child, identified on the FCCH enrollment worksheet, prior to enrollment was not on file. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child, identified on the FCCH enrollment worksheet, was enrolled in the home (January 2, 2024). GS 110-102 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The written plan of care was not given and explained to parents of children in care, identified on the FCCH enrollment worksheet, on or before the first day the child attended the home (January 2, 2024). .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Prior to enrollment of children in the Family Child Care Home, G. Flores did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours. 10 NCAC 09 .1719(b)(3) 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. G. Flores did not discuss the operational policies with parents of enrolled children, identified on the FCCH enrollment worksheet, on or before the child's first day of attendance (DOE - January 2, 2024). 10A NCAC 09. 1715(b) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. G. Flores did not provide a written statement to parents of children, identified on the FCCH enrollment worksheet, regarding the smoking and tobacco restriction. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. G. Flores did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents of children, identified on the FCCH enrollment worksheet, at time of enrollment (January 2, 2024). .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that G. Flores use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. The two preschool-age children enrolled on January 2, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on November 3, 2023, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. At this time, there are no families enrolled that receive subsidized child care assistance. G. Flores did not apply for a voluntary two-five star rated license. The child care facility meets minimum requirements. I explained to G. Flores that a one-star child care license may be issued at the end of the six-month temporary time period and that she would not be eligible to participate in the subsidized child care assistance program. G. Flores stated that she understood. Training: G. Flores shall complete the Emergency Preparedness and Response in Child Care training by October 3, 2024. G. Flores will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with G. Flores. Documentation of the review shall be maintained on file. In Addition, G. Flores shall complete the CCDF health and safety trainings within twelve months of being licensed (October 3, 2024). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 2 Completed Date: 1/8/2024 Age: From 1 To 3 Total Minutes: 215 Time In: 09:10 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed November 3, 2023, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, October 3, 2023 to April 3, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed August 11, 2023. G. Flores, Operator/Teacher, was present and assisted me during the visit. Stephen Preston, household member, was also present. G. Flores accompanied me during the walk-through of the indoor and outdoor areas. Upon my arrival, no children were in care. Two preschool-age children arrived at the facility at 10:45 a.m. The children were signed in for care, washed their hands, and transitioned to the playroom. Preschool-age children painted winter pictures, pushed dolls in the stroller, manipulated large Lego blocks, and looked at books. After free play activities, children participated in personal care routines and transitioned to the table for lunch. S. Preston prepared and served lunch. Lunch served was chicken nuggets, French fries, macaroni and cheese, banana slices, and milk. The children’s files were monitored today. Additionally, G. Flores’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed during the visit: Violation Number Comment Rule 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. Written feeding schedule was not on file for each child under 15 months of age, identified on the FCCH enrollment worksheet. .1706(i) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child, identified on the FCCH enrollment worksheet, prior to enrollment was not on file. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child, identified on the FCCH enrollment worksheet, was enrolled in the home (January 2, 2024). GS 110-102 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The written plan of care was not given and explained to parents of children in care, identified on the FCCH enrollment worksheet, on or before the first day the child attended the home (January 2, 2024). .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Prior to enrollment of children in the Family Child Care Home, G. Flores did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours. 10 NCAC 09 .1719(b)(3) 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. G. Flores did not discuss the operational policies with parents of enrolled children, identified on the FCCH enrollment worksheet, on or before the child's first day of attendance (DOE - January 2, 2024). 10A NCAC 09. 1715(b) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. G. Flores did not provide a written statement to parents of children, identified on the FCCH enrollment worksheet, regarding the smoking and tobacco restriction. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. G. Flores did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents of children, identified on the FCCH enrollment worksheet, at time of enrollment (January 2, 2024). .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that G. Flores use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. The two preschool-age children enrolled on January 2, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on November 3, 2023, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. At this time, there are no families enrolled that receive subsidized child care assistance. G. Flores did not apply for a voluntary two-five star rated license. The child care facility meets minimum requirements. I explained to G. Flores that a one-star child care license may be issued at the end of the six-month temporary time period and that she would not be eligible to participate in the subsidized child care assistance program. G. Flores stated that she understood. Training: G. Flores shall complete the Emergency Preparedness and Response in Child Care training by October 3, 2024. G. Flores will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with G. Flores. Documentation of the review shall be maintained on file. In Addition, G. Flores shall complete the CCDF health and safety trainings within twelve months of being licensed (October 3, 2024). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 2 Completed Date: 1/8/2024 Age: From 1 To 3 Total Minutes: 215 Time In: 09:10 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed November 3, 2023, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, October 3, 2023 to April 3, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed August 11, 2023. G. Flores, Operator/Teacher, was present and assisted me during the visit. Stephen Preston, household member, was also present. G. Flores accompanied me during the walk-through of the indoor and outdoor areas. Upon my arrival, no children were in care. Two preschool-age children arrived at the facility at 10:45 a.m. The children were signed in for care, washed their hands, and transitioned to the playroom. Preschool-age children painted winter pictures, pushed dolls in the stroller, manipulated large Lego blocks, and looked at books. After free play activities, children participated in personal care routines and transitioned to the table for lunch. S. Preston prepared and served lunch. Lunch served was chicken nuggets, French fries, macaroni and cheese, banana slices, and milk. The children’s files were monitored today. Additionally, G. Flores’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed during the visit: Violation Number Comment Rule 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. Written feeding schedule was not on file for each child under 15 months of age, identified on the FCCH enrollment worksheet. .1706(i) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child, identified on the FCCH enrollment worksheet, prior to enrollment was not on file. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child, identified on the FCCH enrollment worksheet, was enrolled in the home (January 2, 2024). GS 110-102 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The written plan of care was not given and explained to parents of children in care, identified on the FCCH enrollment worksheet, on or before the first day the child attended the home (January 2, 2024). .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Prior to enrollment of children in the Family Child Care Home, G. Flores did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours. 10 NCAC 09 .1719(b)(3) 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. G. Flores did not discuss the operational policies with parents of enrolled children, identified on the FCCH enrollment worksheet, on or before the child's first day of attendance (DOE - January 2, 2024). 10A NCAC 09. 1715(b) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. G. Flores did not provide a written statement to parents of children, identified on the FCCH enrollment worksheet, regarding the smoking and tobacco restriction. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. G. Flores did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents of children, identified on the FCCH enrollment worksheet, at time of enrollment (January 2, 2024). .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that G. Flores use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. The two preschool-age children enrolled on January 2, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on November 3, 2023, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. At this time, there are no families enrolled that receive subsidized child care assistance. G. Flores did not apply for a voluntary two-five star rated license. The child care facility meets minimum requirements. I explained to G. Flores that a one-star child care license may be issued at the end of the six-month temporary time period and that she would not be eligible to participate in the subsidized child care assistance program. G. Flores stated that she understood. Training: G. Flores shall complete the Emergency Preparedness and Response in Child Care training by October 3, 2024. G. Flores will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with G. Flores. Documentation of the review shall be maintained on file. In Addition, G. Flores shall complete the CCDF health and safety trainings within twelve months of being licensed (October 3, 2024). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Flores Family Day Care Home Facility ID: 26002574 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 1/8/2024 Number Present: 2 Completed Date: 1/8/2024 Age: From 1 To 3 Total Minutes: 215 Time In: 09:10 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed November 3, 2023, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, October 3, 2023 to April 3, 2024. The information on record with DCDEE was verified as correct by Gioconda Flores. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed August 11, 2023. G. Flores, Operator/Teacher, was present and assisted me during the visit. Stephen Preston, household member, was also present. G. Flores accompanied me during the walk-through of the indoor and outdoor areas. Upon my arrival, no children were in care. Two preschool-age children arrived at the facility at 10:45 a.m. The children were signed in for care, washed their hands, and transitioned to the playroom. Preschool-age children painted winter pictures, pushed dolls in the stroller, manipulated large Lego blocks, and looked at books. After free play activities, children participated in personal care routines and transitioned to the table for lunch. S. Preston prepared and served lunch. Lunch served was chicken nuggets, French fries, macaroni and cheese, banana slices, and milk. The children’s files were monitored today. Additionally, G. Flores’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with G. Flores. The following violations were observed during the visit: Violation Number Comment Rule 912 Written feeding schedule was not on file for each child under 15 months of age and/or was not updated regularly to reflect changes in the child's needs. Written feeding schedule was not on file for each child under 15 months of age, identified on the FCCH enrollment worksheet. .1706(i) 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child, identified on the FCCH enrollment worksheet, prior to enrollment was not on file. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child, identified on the FCCH enrollment worksheet, was enrolled in the home (January 2, 2024). GS 110-102 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. The written plan of care was not given and explained to parents of children in care, identified on the FCCH enrollment worksheet, on or before the first day the child attended the home (January 2, 2024). .1712(e )(6) 1741 Prior to enrollment of children in a Family Child Care Home, and before animals come into the Family Child Care Home, the operator did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours and /or the signed form was not maintained in the child's file. Prior to enrollment of children in the Family Child Care Home, G. Flores did not obtain each parent's signature on a form acknowledging the type of animal located on the premises and where the animal will be kept during child care operating hours. 10 NCAC 09 .1719(b)(3) 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. G. Flores did not discuss the operational policies with parents of enrolled children, identified on the FCCH enrollment worksheet, on or before the child's first day of attendance (DOE - January 2, 2024). 10A NCAC 09. 1715(b) 2030 Operator did not provide a written statement to parents regarding the smoking and tobacco restriction. G. Flores did not provide a written statement to parents of children, identified on the FCCH enrollment worksheet, regarding the smoking and tobacco restriction. .1719(a)(11) 2031 Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. G. Flores did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents of children, identified on the FCCH enrollment worksheet, at time of enrollment (January 2, 2024). .1726(b)&(c) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 22, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that G. Flores use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. The two preschool-age children enrolled on January 2, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on November 3, 2023, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. At this time, there are no families enrolled that receive subsidized child care assistance. G. Flores did not apply for a voluntary two-five star rated license. The child care facility meets minimum requirements. I explained to G. Flores that a one-star child care license may be issued at the end of the six-month temporary time period and that she would not be eligible to participate in the subsidized child care assistance program. G. Flores stated that she understood. Training: G. Flores shall complete the Emergency Preparedness and Response in Child Care training by October 3, 2024. G. Flores will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with G. Flores. Documentation of the review shall be maintained on file. In Addition, G. Flores shall complete the CCDF health and safety trainings within twelve months of being licensed (October 3, 2024). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times