Fisher Street Head Start Center

10A NCAC 09 .1102 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 50 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 255 Time In: 08:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces E, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed February 25, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued October 10, 2025. The program earned the license based on Accreditation of Head Start. The information on record with DCDEE was verified as correct by Amy Emauel, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 12/16/2025. Fire Classification of Approved Daytime Only completed 8/27/2025. Ms. Emanuel was present while observing the indoor and outdoor areas. Upon my arrival, the children in space A, B, C, D, and E, were observed play in free choice play. In space A, two children were also observed finishing their breakfast. While monitoring space B, there was expired medication found in a cabinet. In space C, there were three packages of wipes that had the statement on the package “keep out of reach of children”. The packages was stored in a drawer that was not at least five feet from the floor. The children were observed playing with stacking blocks, wooden blocks, puzzles, reading books and dancing to music with their teachers. Breakfast served today was cheerios, fresh mixed berries, and milk. At the completion of the visit, the Visit Summary was reviewed with Emanuel. The following violations were observed. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space C, there were three packages of wipes in a drawer that was not at least 5 ft. from the floor. The packages had keep out of reach of children. This was corrected when the administrator put the packages in a cabinet that was 5 ft. high and made them inaccessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space B, there was expired medication in a cabinet that belong to one of the children in the space. This was corrected when the Administrator removed it from the classroom and gave to the health tech to contact parent to pick up expired medication. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not completed First Aid training within 90 days of hire. Please see attach staff and training worksheet. Hire date 10/27/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not completed CPR training within 90 days of hire. Please see attach staff and training worksheet. Hire date 10/27/2025. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 23, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA and Consultation: During today’s visit I shared with Ms. Emanuel although they have received their new license based Pathway #3, for the Accreditation for Head Start. The NC PreK classroom would still have to the assessment through NCRLAP completed and they will have to score at least a 5.0, based on the requirements in Child Care Rule 10A NCAC 09 .3000. CPR: A violation was cited for one staff member not completing CPR training within 90 days of hire. It is required that all staff have CPR training within 90 days of hire. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you monitor the staff file to see when certifications are due and when they may expire. Document on a calendar for when documents due date. First Aid: A violation was cited for One staff member not completing First Aid training within 90 days of hire. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you monitor the staff file to see when certifications are due and when they may expire. Document on a calendar for when documents due date. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .3000 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 50 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 255 Time In: 08:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces E, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed February 25, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued October 10, 2025. The program earned the license based on Accreditation of Head Start. The information on record with DCDEE was verified as correct by Amy Emauel, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 12/16/2025. Fire Classification of Approved Daytime Only completed 8/27/2025. Ms. Emanuel was present while observing the indoor and outdoor areas. Upon my arrival, the children in space A, B, C, D, and E, were observed play in free choice play. In space A, two children were also observed finishing their breakfast. While monitoring space B, there was expired medication found in a cabinet. In space C, there were three packages of wipes that had the statement on the package “keep out of reach of children”. The packages was stored in a drawer that was not at least five feet from the floor. The children were observed playing with stacking blocks, wooden blocks, puzzles, reading books and dancing to music with their teachers. Breakfast served today was cheerios, fresh mixed berries, and milk. At the completion of the visit, the Visit Summary was reviewed with Emanuel. The following violations were observed. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space C, there were three packages of wipes in a drawer that was not at least 5 ft. from the floor. The packages had keep out of reach of children. This was corrected when the administrator put the packages in a cabinet that was 5 ft. high and made them inaccessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space B, there was expired medication in a cabinet that belong to one of the children in the space. This was corrected when the Administrator removed it from the classroom and gave to the health tech to contact parent to pick up expired medication. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not completed First Aid training within 90 days of hire. Please see attach staff and training worksheet. Hire date 10/27/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not completed CPR training within 90 days of hire. Please see attach staff and training worksheet. Hire date 10/27/2025. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 23, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA and Consultation: During today’s visit I shared with Ms. Emanuel although they have received their new license based Pathway #3, for the Accreditation for Head Start. The NC PreK classroom would still have to the assessment through NCRLAP completed and they will have to score at least a 5.0, based on the requirements in Child Care Rule 10A NCAC 09 .3000. CPR: A violation was cited for one staff member not completing CPR training within 90 days of hire. It is required that all staff have CPR training within 90 days of hire. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you monitor the staff file to see when certifications are due and when they may expire. Document on a calendar for when documents due date. First Aid: A violation was cited for One staff member not completing First Aid training within 90 days of hire. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you monitor the staff file to see when certifications are due and when they may expire. Document on a calendar for when documents due date. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 2/9/2026 Number Present: 50 Completed Date: 2/9/2026 Age: From 0 To 5 Total Minutes: 255 Time In: 08:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces E, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed February 25, 2025, and prior to today’s visit, the eighteen-month compliance history score was 96%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued October 10, 2025. The program earned the license based on Accreditation of Head Start. The information on record with DCDEE was verified as correct by Amy Emauel, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 12/16/2025. Fire Classification of Approved Daytime Only completed 8/27/2025. Ms. Emanuel was present while observing the indoor and outdoor areas. Upon my arrival, the children in space A, B, C, D, and E, were observed play in free choice play. In space A, two children were also observed finishing their breakfast. While monitoring space B, there was expired medication found in a cabinet. In space C, there were three packages of wipes that had the statement on the package “keep out of reach of children”. The packages was stored in a drawer that was not at least five feet from the floor. The children were observed playing with stacking blocks, wooden blocks, puzzles, reading books and dancing to music with their teachers. Breakfast served today was cheerios, fresh mixed berries, and milk. At the completion of the visit, the Visit Summary was reviewed with Emanuel. The following violations were observed. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space C, there were three packages of wipes in a drawer that was not at least 5 ft. from the floor. The packages had keep out of reach of children. This was corrected when the administrator put the packages in a cabinet that was 5 ft. high and made them inaccessible to children. .2820(b) 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space B, there was expired medication in a cabinet that belong to one of the children in the space. This was corrected when the Administrator removed it from the classroom and gave to the health tech to contact parent to pick up expired medication. .0803(12) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One new staff member did not completed First Aid training within 90 days of hire. Please see attach staff and training worksheet. Hire date 10/27/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One new staff member did not completed CPR training within 90 days of hire. Please see attach staff and training worksheet. Hire date 10/27/2025. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 23, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA and Consultation: During today’s visit I shared with Ms. Emanuel although they have received their new license based Pathway #3, for the Accreditation for Head Start. The NC PreK classroom would still have to the assessment through NCRLAP completed and they will have to score at least a 5.0, based on the requirements in Child Care Rule 10A NCAC 09 .3000. CPR: A violation was cited for one staff member not completing CPR training within 90 days of hire. It is required that all staff have CPR training within 90 days of hire. Refer to child care rule 10A NCAC 09 .1102 (d). We discussed several strategies. Make sure you monitor the staff file to see when certifications are due and when they may expire. Document on a calendar for when documents due date. First Aid: A violation was cited for One staff member not completing First Aid training within 90 days of hire. Refer to child care rule 10A NCAC 09 .1102(c). We discussed several strategies. Make sure you monitor the staff file to see when certifications are due and when they may expire. Document on a calendar for when documents due date. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 49 Completed Date: 2/25/2025 Age: From 0 To 5 Total Minutes: 285 Time In: 08:30 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces E, which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed March 6, 2024 and prior to today’s visit, the eighteen-month compliance history score was 96%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Lorraine Acevedo, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 5/30/2024. Fire Classification of Approved Daytime Only completed 8/27/2024. L. Acevedo, Administrator, was present while I observed the indoor and outdoor areas. Upon my arrival, the children in space A, B, C, and E, were observed play in free choice play. The children were seen playing with stacking blocks, wooden blocks, playing dress up, and playing with musical toys. The children in space D, were observed playing on the large play equipment outside. Lunch served today was green beans, raviolis, tropical fruit, rolls, and milk. At the completion of the visit, the Visit Summary was reviewed with L. Acevedo. The following violation was observed. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space B there was a bottle of Fabuloso clean detergent in an unlocked space. The item was removed from the space and put in locked storage. .2820(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. No compliance letter is due. Violation was corrected during the visit. Reminders : The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0713 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 1024-391L Visit Date: 11/6/2024 Number Present: 46 Completed Date: 11/6/2024 Age: From 0 To 5 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed March 6, 2024, Prior to today’s visit, the eighteen-month compliance history score was at 97%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Lorraine Acevedo, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 5/30/2024. Fire Classification of Approved Daytime Only completed 8/27/2024. Yolanda Pridgen ,Child Care Consultant, was present and assisted with today’s visit. There is a concern that a child was not adequately supervised. There is a concern that infants were not separated from older children as required. Ms. Acevedo was present while we observed the indoor and outdoor areas. Upon our arrival children were observed playing outdoors. The children were observed riding bikes, playing with blocks, and playing on the large play structures. The allegation regarding supervision was discussed with Ms. Acevedo. Staff assigned to the classroom where the concern was addressed in the report were interviewed. During interviews, staff stated that no children have ever been left alone in any space. Video was requested however, the administrator stated it was no longer available because it was retained for only three days. Based on information gathered and reviewed, this allegation regarding supervision was unsubstantiated. The allegation regarding grouping of children was discussed with Ms. Acevedo. Staff assigned to the classroom where the concern was addressed in the report were interviewed. During interviews, staff stated a four-year-old child received care on one occasion in Space #A, where infant age children were also present and receiving care. Based on information gathered and reviewed, this allegation regarding grouping of children was substantiated. Two files were reviewed for staff that are not permanently assigned to the facility. At the completion of the visit, the Visit Summary was reviewed with Ms. Acevedo. The following violation was cited. Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During interviews it was determined that a child four years of age received care in space #A, where infants children were present and cared for. This was corrected because the facility was in compliance during today’s visit. 10A NCAC 09 .0713(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. However, a follow-up visit is required for the violation that was cited and corrected during today’s visit. TA The violation for children under one year of age not being kept separate from children two years and older was documented. Refer to child care rule 10A NCAC 09 .0713 (a) (5). We discussed the following strategies: Ensure that all staff are communicating with administrators and other staff when in need of assistance with children. Ensure that all staff understand child care rules for the age of grouping of children. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 1024-391L Visit Date: 11/6/2024 Number Present: 46 Completed Date: 11/6/2024 Age: From 0 To 5 Total Minutes: 195 Time In: 09:00 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed March 6, 2024, Prior to today’s visit, the eighteen-month compliance history score was at 97%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Lorraine Acevedo, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 5/30/2024. Fire Classification of Approved Daytime Only completed 8/27/2024. Yolanda Pridgen ,Child Care Consultant, was present and assisted with today’s visit. There is a concern that a child was not adequately supervised. There is a concern that infants were not separated from older children as required. Ms. Acevedo was present while we observed the indoor and outdoor areas. Upon our arrival children were observed playing outdoors. The children were observed riding bikes, playing with blocks, and playing on the large play structures. The allegation regarding supervision was discussed with Ms. Acevedo. Staff assigned to the classroom where the concern was addressed in the report were interviewed. During interviews, staff stated that no children have ever been left alone in any space. Video was requested however, the administrator stated it was no longer available because it was retained for only three days. Based on information gathered and reviewed, this allegation regarding supervision was unsubstantiated. The allegation regarding grouping of children was discussed with Ms. Acevedo. Staff assigned to the classroom where the concern was addressed in the report were interviewed. During interviews, staff stated a four-year-old child received care on one occasion in Space #A, where infant age children were also present and receiving care. Based on information gathered and reviewed, this allegation regarding grouping of children was substantiated. Two files were reviewed for staff that are not permanently assigned to the facility. At the completion of the visit, the Visit Summary was reviewed with Ms. Acevedo. The following violation was cited. Violation Number Comment Rule 316 Children under one year of age were not kept separate from children two years and older. During interviews it was determined that a child four years of age received care in space #A, where infants children were present and cared for. This was corrected because the facility was in compliance during today’s visit. 10A NCAC 09 .0713(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. However, a follow-up visit is required for the violation that was cited and corrected during today’s visit. TA The violation for children under one year of age not being kept separate from children two years and older was documented. Refer to child care rule 10A NCAC 09 .0713 (a) (5). We discussed the following strategies: Ensure that all staff are communicating with administrators and other staff when in need of assistance with children. Ensure that all staff understand child care rules for the age of grouping of children. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0824-181L Visit Date: 8/21/2024 Number Present: 0 Completed Date: 8/21/2024 Age: From 0 To 0 Total Minutes: 180 Time In: 08:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed March 6, 2024, Prior to today’s visit, the eighteen-month compliance history score was at 98%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Lorraine Acevedo, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 5/30/2024. Fire Classification of Approved Daytime Only completed 8/19/2024. There is a concern that the NC Pre-K teacher does not meet the education requirements for the position. There is a concern that the center does not have effective control of insects. Ms. Acevedo was present while I observed the indoor and outdoor areas. Upon my arrival, there were no children present. All staff were present and preparing their classrooms for the start of the new school year. The allegations were discussed with Ms. Acevedo. Ms. Acevedo stated that there was a problem with termites back in May of 2024, the facility did not operate for the week. An email was sent from the Pest Control company on May 6, 2024, stating that the Facility was treated for termites on May 5, 2024. While doing my walk through of the facility I did not observe any insect present. Ms. Acevedo stated that as of July 2024 the Lead Teacher, has resigned from the position of NC Pre-k Lead Teacher and the facility has six months to hire a new staff that meets the requirements. Based on the information gathered and observations made during today’s visit, there wasn’t sufficient information to confirm the allegations of violation of child care requirements that the facility does not have effective control of insects is unsubstantiated. Based on the information gathered and observations made during today’s visit, there wasn’t sufficient information to confirm the allegations of violation of child care requirements that the NC Pre-K teacher does not meet the education requirements is unsubstantiated. Two staff files were monitored during today’s visit. A staff and training worksheet is attached. The current fire inspection was received during today's visit. At the completion of the visit, the Visit Summary was reviewed with Ms. Acevedo. The following violation was cited. Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The operator should have had a fire inspection completed on or before 8/15/2024. The fire inspection was not completed until 8/19/2024. GS 110-91 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. You do not have to submit a compliance letter. The violation was corrected during today’s visit. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0824-181L Visit Date: 8/21/2024 Number Present: 0 Completed Date: 8/21/2024 Age: From 0 To 0 Total Minutes: 180 Time In: 08:45 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed March 6, 2024, Prior to today’s visit, the eighteen-month compliance history score was at 98%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Lorraine Acevedo, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 5/30/2024. Fire Classification of Approved Daytime Only completed 8/19/2024. There is a concern that the NC Pre-K teacher does not meet the education requirements for the position. There is a concern that the center does not have effective control of insects. Ms. Acevedo was present while I observed the indoor and outdoor areas. Upon my arrival, there were no children present. All staff were present and preparing their classrooms for the start of the new school year. The allegations were discussed with Ms. Acevedo. Ms. Acevedo stated that there was a problem with termites back in May of 2024, the facility did not operate for the week. An email was sent from the Pest Control company on May 6, 2024, stating that the Facility was treated for termites on May 5, 2024. While doing my walk through of the facility I did not observe any insect present. Ms. Acevedo stated that as of July 2024 the Lead Teacher, has resigned from the position of NC Pre-k Lead Teacher and the facility has six months to hire a new staff that meets the requirements. Based on the information gathered and observations made during today’s visit, there wasn’t sufficient information to confirm the allegations of violation of child care requirements that the facility does not have effective control of insects is unsubstantiated. Based on the information gathered and observations made during today’s visit, there wasn’t sufficient information to confirm the allegations of violation of child care requirements that the NC Pre-K teacher does not meet the education requirements is unsubstantiated. Two staff files were monitored during today’s visit. A staff and training worksheet is attached. The current fire inspection was received during today's visit. At the completion of the visit, the Visit Summary was reviewed with Ms. Acevedo. The following violation was cited. Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The operator should have had a fire inspection completed on or before 8/15/2024. The fire inspection was not completed until 8/19/2024. GS 110-91 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. You do not have to submit a compliance letter. The violation was corrected during today’s visit. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0509 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 47 Completed Date: 10/5/2023 Age: From 0 To 5 Total Minutes: 270 Time In: 08:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed April 5, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Amy Emanuel, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 10/25/22. Fire Classification of Approved Daytime Only completed 8/5/2023. Ms. Emanuel was present while I observed the indoor and outdoor areas. Upon my arrival, there were 47 children present. Children were observed participating in breakfast, outdoors play and free choice play activities. Breakfast served was rice Krispies, mixed fruit, and milk. Lunch served today was beef steak, pinto beans, rolls, sweet potatoes, milk. In space b, children 1year of age, were observed from 9:10a.m. to 9:25a.m., the children were observed having breakfast, while some children were playing in free choice play. One teacher was changing the children’s diapers before getting ready for outdoor play. While the other teacher was assisting the last child who was finishing up breakfast and still talking and singing song “The Itsy Bitsy Spinder” with the other children. In space E, an observation was conducted from 9:25 a.m. to 9:45a.m., the children were observed playing in free choice activities. One of the teachers was doing a small painting activity with four to five children at a time. The children were painting a large pumpkin for the fall. They used the fall colors, like red, yellow, green, orange, and brown. The teacher allowed the children to choose other colors like purple, white, and pink. The children really seem to enjoy it. The other teacher moved about the space and assisted other children who were playing in the block area. The children were building a home and playing with small people, and cars. The teacher talked with them about why they were rebuilding their home. The children in space A, were observed in the outdoor space environment. The teachers sat with the infants while they crawled about the space and sat in the teachers’ laps, or close to them. The children did not have any toys outdoors that were age appropriate for this group of children during the observation. However, the teacher stated that they did have toys for the children, however, the toys were not made available for the children to play with. One new staff file was monitored during today’s visit. Please see attached staff and training worksheet. At the completion of the visit, the Visit Summary was reviewed with Ms. Emanuel. The following violations were observed: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. During an observation with the children from space A, during outdoor play. The children did not have any materials that would promote the children's emotional and social development. 10A NCAC 09 .0509(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill was completed 6/27/23. This was corrected by the Administrator conducting a shelter-in-place drill during today's visit. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 19,2023, you must submit a . Mail or email a written, dated, and signed statement to me by date (14 days from today)., The statement must describe accurately and in detail, describing how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. and how the facility plans to maintain compliance in the future. Mail or email the information to me. Name Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 Sandra.Johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for not having developmentally appropriate materials that would promote children’s emotional and social development, health, and physical development. Refer to child care rule 10A NCAC 09 .0509(2). We discussed the following strategies. Create a small play bin of soft toys, shakers & musical instruments, books, and blocks for the infants. Facility Specific TA for Observation Based on today’s classroom observation, I discussed with Ms. Emanuel the positive interactions and various learning opportunities provided to the children throughout the visit. However, there was one space that may need a little help with activities that need to be provided for the children when participating in outdoor play. I encouraged Ms. Emanuel to share with the teachers to continue the positive interaction with the children. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. July 2023 Child Care Rule Changes: The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. A new July 2023 New Rule/Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FISHER STREET HEAD START CENTER Facility ID: 26002269 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 10/5/2023 Number Present: 47 Completed Date: 10/5/2023 Age: From 0 To 5 Total Minutes: 270 Time In: 08:45 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed April 5, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 92%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License issued January 25, 2023. The License was based on the program earning seven points in education standards, six points in program standards, and one quality point by choosing to meet a Programmatic Option meeting Staff Benefits Package and Infrastructure of Parent Involvement. The information on record with DCDEE was verified as correct by Amy Emanuel, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 10/25/22. Fire Classification of Approved Daytime Only completed 8/5/2023. Ms. Emanuel was present while I observed the indoor and outdoor areas. Upon my arrival, there were 47 children present. Children were observed participating in breakfast, outdoors play and free choice play activities. Breakfast served was rice Krispies, mixed fruit, and milk. Lunch served today was beef steak, pinto beans, rolls, sweet potatoes, milk. In space b, children 1year of age, were observed from 9:10a.m. to 9:25a.m., the children were observed having breakfast, while some children were playing in free choice play. One teacher was changing the children’s diapers before getting ready for outdoor play. While the other teacher was assisting the last child who was finishing up breakfast and still talking and singing song “The Itsy Bitsy Spinder” with the other children. In space E, an observation was conducted from 9:25 a.m. to 9:45a.m., the children were observed playing in free choice activities. One of the teachers was doing a small painting activity with four to five children at a time. The children were painting a large pumpkin for the fall. They used the fall colors, like red, yellow, green, orange, and brown. The teacher allowed the children to choose other colors like purple, white, and pink. The children really seem to enjoy it. The other teacher moved about the space and assisted other children who were playing in the block area. The children were building a home and playing with small people, and cars. The teacher talked with them about why they were rebuilding their home. The children in space A, were observed in the outdoor space environment. The teachers sat with the infants while they crawled about the space and sat in the teachers’ laps, or close to them. The children did not have any toys outdoors that were age appropriate for this group of children during the observation. However, the teacher stated that they did have toys for the children, however, the toys were not made available for the children to play with. One new staff file was monitored during today’s visit. Please see attached staff and training worksheet. At the completion of the visit, the Visit Summary was reviewed with Ms. Emanuel. The following violations were observed: Violation Number Comment Rule 434 The materials and equipment indoors and outdoors were not sufficient to provide a variety of play experiences to promote the children's emotional and social development, health and physical development, approaches to play and learning, language and communication development, and cognitive development. During an observation with the children from space A, during outdoor play. The children did not have any materials that would promote the children's emotional and social development. 10A NCAC 09 .0509(2) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. The last shelter-in-place or lockdown drill was completed 6/27/23. This was corrected by the Administrator conducting a shelter-in-place drill during today's visit. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on October 19,2023, you must submit a . Mail or email a written, dated, and signed statement to me by date (14 days from today)., The statement must describe accurately and in detail, describing how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. and how the facility plans to maintain compliance in the future. Mail or email the information to me. Name Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 Sandra.Johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for not having developmentally appropriate materials that would promote children’s emotional and social development, health, and physical development. Refer to child care rule 10A NCAC 09 .0509(2). We discussed the following strategies. Create a small play bin of soft toys, shakers & musical instruments, books, and blocks for the infants. Facility Specific TA for Observation Based on today’s classroom observation, I discussed with Ms. Emanuel the positive interactions and various learning opportunities provided to the children throughout the visit. However, there was one space that may need a little help with activities that need to be provided for the children when participating in outdoor play. I encouraged Ms. Emanuel to share with the teachers to continue the positive interaction with the children. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. July 2023 Child Care Rule Changes: The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. A new July 2023 New Rule/Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times