Fayetteville State University Early Childhood Lear

10A NCAC 09 .0304 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 5/11/2026 Number Present: 66 Completed Date: 5/11/2026 Age: From 0 To 5 Total Minutes: 205 Time In: 08:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: ERS Announced/Unannounced: Announced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a review of the Environmental Rating Scale (ERS) visit. The previous Annual Compliance Visit was completed, February 10, 2026, and prior to today’s visit, the eighteen-month compliance history score was at 97%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 10/6/2025. Fire Classification of Approved Daytime Only 5/7/2025. B. Mathis, accompany me while I observed the indoor and outdoor areas. Children were observed transitioning from breakfast to bathroom routines and putting on their jackets to go outdoors. Some children were having breakfast, and some were observed participating in large group time and participating in outdoors play. The children outdoors was observed climbing on the large play equipment, playing tag and playing on other small play structures. In space #5, the children were observed playing in the block area with Magna tiles, small people, and foam blocks. The children built two large blocks with the magna tiles and then used the foam blocks to build a house for the people they were playing with. Breakfast served today was cooked apples, biscuits and milk. On 4/29/2026, the following ERS summary was received via email. On 4/30/2026, Ms. Mathis was contacted via telephone to share the scores and to schedule a visit to review the ERS summary. The following ERS assessment was conducted on 4/20/2026. ECERS-3 (NC Pre-K space #5) with a score of 4.77. A copy of the ERS assessment was given to Ms. Mathis during today’s visit. At the completion of the visit the visit summary was reviewed with Ms. Mathis. The following violation was observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not received a fire inspection within 12 months. The previous inspection expired as of 5/7/2025. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 25, 2026, you must submit a written, dated, and signed statement to me. The statement must be described accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA: A violation was cited for the facility not having a fire inspection completed within a 12-month period. Refer to child care rule 10A NCAC 09 .0304 (a). We discussed the following strategies. Ensure that you are reaching out to the fire inspector at least 30 days prior to the previous inspection expiring. Document on your calendar when inspections are coming due. During today’s visit We reviewed, discussed, and monitored the space for the indicators that scored a 2 or below. Item #17 Fine Motor, indicator 3.1 and item # 20, Blocks, indicator 3.4. We also discussed the process of filing grievance for the low score for the ERS Assessment. Ms. Mathis stated that she would be filing a grievance for both item #17 Fine Motor, indicator 3.1 and item # 20, Blocks, indicator 3.4. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For additional information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/aboutcchc/ Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 5/11/2026 Number Present: 66 Completed Date: 5/11/2026 Age: From 0 To 5 Total Minutes: 205 Time In: 08:50 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Center Type Of Visit: ERS Announced/Unannounced: Announced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a review of the Environmental Rating Scale (ERS) visit. The previous Annual Compliance Visit was completed, February 10, 2026, and prior to today’s visit, the eighteen-month compliance history score was at 97%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 10/6/2025. Fire Classification of Approved Daytime Only 5/7/2025. B. Mathis, accompany me while I observed the indoor and outdoor areas. Children were observed transitioning from breakfast to bathroom routines and putting on their jackets to go outdoors. Some children were having breakfast, and some were observed participating in large group time and participating in outdoors play. The children outdoors was observed climbing on the large play equipment, playing tag and playing on other small play structures. In space #5, the children were observed playing in the block area with Magna tiles, small people, and foam blocks. The children built two large blocks with the magna tiles and then used the foam blocks to build a house for the people they were playing with. Breakfast served today was cooked apples, biscuits and milk. On 4/29/2026, the following ERS summary was received via email. On 4/30/2026, Ms. Mathis was contacted via telephone to share the scores and to schedule a visit to review the ERS summary. The following ERS assessment was conducted on 4/20/2026. ECERS-3 (NC Pre-K space #5) with a score of 4.77. A copy of the ERS assessment was given to Ms. Mathis during today’s visit. At the completion of the visit the visit summary was reviewed with Ms. Mathis. The following violation was observed. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not received a fire inspection within 12 months. The previous inspection expired as of 5/7/2025. 10A NCAC 09 .0304(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on May 25, 2026, you must submit a written, dated, and signed statement to me. The statement must be described accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA: A violation was cited for the facility not having a fire inspection completed within a 12-month period. Refer to child care rule 10A NCAC 09 .0304 (a). We discussed the following strategies. Ensure that you are reaching out to the fire inspector at least 30 days prior to the previous inspection expiring. Document on your calendar when inspections are coming due. During today’s visit We reviewed, discussed, and monitored the space for the indicators that scored a 2 or below. Item #17 Fine Motor, indicator 3.1 and item # 20, Blocks, indicator 3.4. We also discussed the process of filing grievance for the low score for the ERS Assessment. Ms. Mathis stated that she would be filing a grievance for both item #17 Fine Motor, indicator 3.1 and item # 20, Blocks, indicator 3.4. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For additional information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/aboutcchc/ Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at Sandra.Johnson@dhhs.nc.gov or (910) 408-8985 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1803 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0226-102L Visit Date: 2/19/2026 Number Present: 66 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 08:40 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed, February 10, 2026, and prior to today’s visit, the eighteen-month compliance history score was at 99%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 10/6/2025. Fire Classification of Approved Daytime Only 5/7/2025. There are allegations of violations of child care requirements, including, but not limited to: -Discipline B. Mathis, accompany me while I observed the indoor and outdoor areas. The children were observed transitioning from breakfast to participating in bathroom routines, and free choice play. The children in space #6, were observed participating in outdoor play. They were observed playing on the large play equipment, playing with large legos, puzzles, and bubbles. Breakfast served today was sausage, hashbrown, and milk. The allegations that inappropriate discipline occurred were discussed with Brenda Mathis, Administrator. The incident was reported to DCDEE by B. Mathis as a self-report. During the visit, I interviewed one teacher who has worked with the teacher in question in space #4. It was stated during the interview that she could not confirm that inappropriate discipline occurred with any staff members that she had worked during her time at the facility. An additional teacher who works with the staff member in question was not present during the visit due to medical leave. B. Mathis stated that she interviewed the additional staff member on the same day the incident occurred, and it was confirmed that no inappropriate discipline was used in space #4, by any staff member. I also interviewed the teacher in question via telephone and based on the interview the teacher stated that she did not remember if she did or did not use inappropriate discipline with any child. She stated that she did grab one child by the hand to assist the child with putting a puzzle back on the shelf. Based on documentation received, information gathered, and observations made during today’s visit, the allegations of violation of child care requirements regarding inappropriate discipline was substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mathis. The following violation was cited. Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Based on information received it was confirmed that a child was handled in a rough way. This was corrected by no staff being observed using inappropriate discipline during today's visit. .1803(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. During today’s visit it was discussed with B. Mathis the plan of action moving forward regarding the facility’s discipline and behavior policy. Ms. Mathis stated that she sent all staff the facility’s policy on Discipline and Behavior Management and information on “What is Child abuse and Neglect” from the Recognizing and Responding to Suspicions of Child Maltreatment website. B. Mathis stated a staff meeting will be conducted on 2/24/2026 to discuss the information sent to them via email. The administrator stated staff will be required to sign an attestation receipt of the discipline and behavior management information discussed during the meeting. B. Mathis stated she will conduct the training “Nurturing the Brain” regarding handling stress and stressful situations in the classroom. B. Mathis also stated that she will implement more monitoring of the classrooms. TA: A violation was cited during today’s visit for inappropriate discipline: Refer to child care rule 10A NCAC 09 .1803 (a)(1). We discussed the following strategies. Ensure that you are monitoring classrooms. Send reminders of appropriate discipline to all staff. Reminders: Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For additional information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/aboutcchc/ Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0226-102L Visit Date: 2/19/2026 Number Present: 66 Completed Date: 2/19/2026 Age: From 0 To 5 Total Minutes: 240 Time In: 08:40 AM Time Out: 12:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed, February 10, 2026, and prior to today’s visit, the eighteen-month compliance history score was at 99%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 10/6/2025. Fire Classification of Approved Daytime Only 5/7/2025. There are allegations of violations of child care requirements, including, but not limited to: -Discipline B. Mathis, accompany me while I observed the indoor and outdoor areas. The children were observed transitioning from breakfast to participating in bathroom routines, and free choice play. The children in space #6, were observed participating in outdoor play. They were observed playing on the large play equipment, playing with large legos, puzzles, and bubbles. Breakfast served today was sausage, hashbrown, and milk. The allegations that inappropriate discipline occurred were discussed with Brenda Mathis, Administrator. The incident was reported to DCDEE by B. Mathis as a self-report. During the visit, I interviewed one teacher who has worked with the teacher in question in space #4. It was stated during the interview that she could not confirm that inappropriate discipline occurred with any staff members that she had worked during her time at the facility. An additional teacher who works with the staff member in question was not present during the visit due to medical leave. B. Mathis stated that she interviewed the additional staff member on the same day the incident occurred, and it was confirmed that no inappropriate discipline was used in space #4, by any staff member. I also interviewed the teacher in question via telephone and based on the interview the teacher stated that she did not remember if she did or did not use inappropriate discipline with any child. She stated that she did grab one child by the hand to assist the child with putting a puzzle back on the shelf. Based on documentation received, information gathered, and observations made during today’s visit, the allegations of violation of child care requirements regarding inappropriate discipline was substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Mathis. The following violation was cited. Violation Number Comment Rule 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Based on information received it was confirmed that a child was handled in a rough way. This was corrected by no staff being observed using inappropriate discipline during today's visit. .1803(a)(1) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. During today’s visit it was discussed with B. Mathis the plan of action moving forward regarding the facility’s discipline and behavior policy. Ms. Mathis stated that she sent all staff the facility’s policy on Discipline and Behavior Management and information on “What is Child abuse and Neglect” from the Recognizing and Responding to Suspicions of Child Maltreatment website. B. Mathis stated a staff meeting will be conducted on 2/24/2026 to discuss the information sent to them via email. The administrator stated staff will be required to sign an attestation receipt of the discipline and behavior management information discussed during the meeting. B. Mathis stated she will conduct the training “Nurturing the Brain” regarding handling stress and stressful situations in the classroom. B. Mathis also stated that she will implement more monitoring of the classrooms. TA: A violation was cited during today’s visit for inappropriate discipline: Refer to child care rule 10A NCAC 09 .1803 (a)(1). We discussed the following strategies. Ensure that you are monitoring classrooms. Send reminders of appropriate discipline to all staff. Reminders: Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For additional information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/aboutcchc/ Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 60 Completed Date: 2/27/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #5, & 6 which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed, March 5, 2024 and prior to today’s visit, the eighteen-month compliance history score was at 99%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 2/23/2024. The operator stated that she has tried to contact Health Department and it was stated that they are short staffed but would be out soon. Fire Classification of Approved Daytime Only 2/11/2025. B. Mathis, accompany me while I observed the indoor and outdoor areas. The children in space #1a, #1b, #2, and 3, were observed participating in free choice activities. They were observed playing with blocks, books, stacking toys, soft toys, and animals. In space #4, and #5, the children were observed participating in outdoors play. The children moved about the outdoors space freely. They were seen building things with large stackable blocks, playing in small play structures, and playing on the large play equipment. The lunch served today was chicken, potatoes, mixed vegetables, peaches, and milk. At the completion of the visit the visit summary was reviewed with Ms. Mathis. The following violations were observed. Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The sanitation inspection is out of 12 month compliance. The facility has not have an inspection since 2/23/2024. GS 110-91 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One child's file did not have a signed policy for Prevention of Shaken Baby Syndrome and Abusive Head Trauma. This was corrected during the visit. The parent was contacted and came in to sigh the policy. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025 you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA: A violation was cited for the sanitation inspection not being completed within 12 months of the last inspection. Refer to child care rule GS 110-91(E). We discussed the following strategies. Make sure to contact the Health Department at least 60 days prior to the previous inspection. Make sure you monitor your files for all dates that need to be updated annually. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-408-8985 or sandra.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 60 Completed Date: 2/27/2025 Age: From 0 To 5 Total Minutes: 330 Time In: 08:45 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #5, & 6 which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed, March 5, 2024 and prior to today’s visit, the eighteen-month compliance history score was at 99%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 2/23/2024. The operator stated that she has tried to contact Health Department and it was stated that they are short staffed but would be out soon. Fire Classification of Approved Daytime Only 2/11/2025. B. Mathis, accompany me while I observed the indoor and outdoor areas. The children in space #1a, #1b, #2, and 3, were observed participating in free choice activities. They were observed playing with blocks, books, stacking toys, soft toys, and animals. In space #4, and #5, the children were observed participating in outdoors play. The children moved about the outdoors space freely. They were seen building things with large stackable blocks, playing in small play structures, and playing on the large play equipment. The lunch served today was chicken, potatoes, mixed vegetables, peaches, and milk. At the completion of the visit the visit summary was reviewed with Ms. Mathis. The following violations were observed. Violation Number Comment Rule 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The sanitation inspection is out of 12 month compliance. The facility has not have an inspection since 2/23/2024. GS 110-91 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One child's file did not have a signed policy for Prevention of Shaken Baby Syndrome and Abusive Head Trauma. This was corrected during the visit. The parent was contacted and came in to sigh the policy. .0608(d)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025 you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA: A violation was cited for the sanitation inspection not being completed within 12 months of the last inspection. Refer to child care rule GS 110-91(E). We discussed the following strategies. Make sure to contact the Health Department at least 60 days prior to the previous inspection. Make sure you monitor your files for all dates that need to be updated annually. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-408-8985 or sandra.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0324-208L Visit Date: 3/19/2024 Number Present: 75 Completed Date: 3/19/2024 Age: From 0 To 5 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed, March 5, 2024 and prior to today’s visit, the eighteen-month compliance history score was at 85%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 2/23/2024. Fire Classification of Approved Daytime Only 2/19/2024. There is a concern that inappropriate discipline was used. B. Mathis, Administrator, accompany me while I observed the indoor and outdoor areas. Upon my arrival there were seventy-five children present. The children in space #1a, #1b, #2, and #3 were observed participating in free choice play. The children in space #4, #5, and #6 were preparing for outdoor play. The children were observed playing with soft toys, stacking blocks, dolls, and reading books. Lunch served today was chicken nuggets, applesauce, carrots, rolls, and milk. During my observation I observed two contract workers Katrina Brittain and Avery Morgan from Cumberland County schools pull several children from their classrooms to work with the children on speech and developmental activities. The allegations were discussed regarding inappropriate discipline was used. I interviewed the administrator and nine staff members. It was stated that a staff member who had recently quit, “stated that children were being popped”. Based on the information gathered, interviews conducted, and my observations during today’s visit, there wasn’t sufficient information to confirm the allegations of violation of child care requirements so the allegations that inappropriate discipline was used is unsubstantiated. One new staff and one volunteer file was monitored during today’s visit. See staff and training worksheet attached. At the completion of the visit the visit summary was reviewed with Ms. Mathis. The following violations were observed. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).Prior to working with children outside of the classroom Avery Morgan who is a contract workers with Cumberland County Schools did not have a Criminal Background Check completed. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. Two contract workers form Cumberland County Schools Katrina Brittain and Avery Morgan were working with several children individually in a sperate space form the classrooms were the children attend. There was no qualification letter on file for review for either of the workers. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TA: Criminal Background Checks (CBC): A violation was cited for Avery Morgan for not completing criminal background check prior to providing serves to children. Refer to child care rule reference G.S. 110-90.2(b) & 2703 (n) & (o). We discussed the following strategy: Ensure that any outside resource providers provide you with a current qualification letter before working with children outside of the classrooms or alone. Criminal Background Checks (CBC): A violation was cited for Avery Morgan and Katrina Brittain not having a valid qualification letter on file for review. Refer to child care rule reference G.S. 110-90.2(b) & (d) 2703 (e). We discussed the following strategy: Ensure that any outside resource providers provide you with a current qualification letter. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-408-8985 or sandra.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: 0324-208L Visit Date: 3/19/2024 Number Present: 75 Completed Date: 3/19/2024 Age: From 0 To 5 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed, March 5, 2024 and prior to today’s visit, the eighteen-month compliance history score was at 85%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 2/23/2024. Fire Classification of Approved Daytime Only 2/19/2024. There is a concern that inappropriate discipline was used. B. Mathis, Administrator, accompany me while I observed the indoor and outdoor areas. Upon my arrival there were seventy-five children present. The children in space #1a, #1b, #2, and #3 were observed participating in free choice play. The children in space #4, #5, and #6 were preparing for outdoor play. The children were observed playing with soft toys, stacking blocks, dolls, and reading books. Lunch served today was chicken nuggets, applesauce, carrots, rolls, and milk. During my observation I observed two contract workers Katrina Brittain and Avery Morgan from Cumberland County schools pull several children from their classrooms to work with the children on speech and developmental activities. The allegations were discussed regarding inappropriate discipline was used. I interviewed the administrator and nine staff members. It was stated that a staff member who had recently quit, “stated that children were being popped”. Based on the information gathered, interviews conducted, and my observations during today’s visit, there wasn’t sufficient information to confirm the allegations of violation of child care requirements so the allegations that inappropriate discipline was used is unsubstantiated. One new staff and one volunteer file was monitored during today’s visit. See staff and training worksheet attached. At the completion of the visit the visit summary was reviewed with Ms. Mathis. The following violations were observed. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).Prior to working with children outside of the classroom Avery Morgan who is a contract workers with Cumberland County Schools did not have a Criminal Background Check completed. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. Two contract workers form Cumberland County Schools Katrina Brittain and Avery Morgan were working with several children individually in a sperate space form the classrooms were the children attend. There was no qualification letter on file for review for either of the workers. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box64401 Fayetteville, NC 28306 Sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TA: Criminal Background Checks (CBC): A violation was cited for Avery Morgan for not completing criminal background check prior to providing serves to children. Refer to child care rule reference G.S. 110-90.2(b) & 2703 (n) & (o). We discussed the following strategy: Ensure that any outside resource providers provide you with a current qualification letter before working with children outside of the classrooms or alone. Criminal Background Checks (CBC): A violation was cited for Avery Morgan and Katrina Brittain not having a valid qualification letter on file for review. Refer to child care rule reference G.S. 110-90.2(b) & (d) 2703 (e). We discussed the following strategy: Ensure that any outside resource providers provide you with a current qualification letter. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-408-8985 or sandra.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: FAYETTEVILLE STATE UNIVERSITY EARLY CHILDHOOD LEAR Facility ID: 26001803 Consultant: SANDRA JOHNSON Operation Type: Center Case Number: Visit Date: 3/5/2024 Number Present: 74 Completed Date: 3/5/2024 Age: From 0 To 5 Total Minutes: 370 Time In: 08:50 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Spaces #3, #5, & #6 which serve children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed, March 14, 2023 and prior to today’s visit, the eighteen-month compliance history score was at 81%, which is above the 75% required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a five-Star License March 12, 2020. The License was based on the program earning seven points in education standards, five points in program standards, and one quality point by choosing to meet a programmatic option with staff benefits package and infrastructure of parent involvement. The information on record with DCDEE was verified by Brenda Mathis, Administrator and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed 2/23/2024. Fire Classification of Approved Daytime Only 2/19/2024. B. Mathis, Administrator, accompany me while I observed the indoor and outdoor areas. Upon my arrival there were seventy-four children in care. The children in space #1a, #1b, and #2 were observed participating in free choice activities. They were observed playing with blocks, books, stacking toys, soft toys, and animals. In space #3, #4, #5, and #6 the children were observed participating in outdoors play. The children moved about the outdoors space freely, listen to music, playing on the large play structure. Lunch served today was corn dogs, mixed vegetable, fruit salad, and milk. At the completion of the visit the visit summary was reviewed with Ms. Mathis. No violations were observed. Violation Number Comment Rule 1771 A screening assessing development was not conducted within 90 days after the first day of attendance in the program or within six months prior to the first day of attendance and/or the screening was not conducted by a health care, community or school professional trained in administering the screening tool. Files for three children enrolled in the NC Pre-K program were reviewed. Files for two children did not contain the required documentation for screening. .3006(a) 1772 The site-level administrator did not review the developmental screening results and/or did not share results with families when the results indicated a need for further evaluation of the child in one of the domains of development. Files for three children enrolled in the NC Pre-K program were reviewed. Files for two children did not contain documentation attesting the screening information was reviewed with the families. .3006(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 19, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Due to the Regulatory System being down. A Handwritten copy was completed. Once I am able to get into the Regulatory System, I will submit the original copy to you via email. TA: When you're creating a playground, it's easy to remember things like slides and swings, but it's all too common to overlook playground borders. From rubber borders to plastic timbers, these playground components can have a lot of uses beyond just looking nice. A playground border can keep your safe surfacing contained where it's needed. Additionally, playground borders offer secure containment for surfacing materials, ensuring a tidy and well-defined play area. Reminders: The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-408-8985 or sandra.johnson@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times