Cozy Corner Child Care

10A NCAC 09 .0302 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 36 Completed Date: 2/25/2026 Age: From 1 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 19, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed April 29, 2025. Fire Classification of Approved for Daytime Care Only completed September 05, 2025. Angela Crosby, Administrator, and Antonio Crosby, Director, were present while I observed the indoor and outdoor areas. Upon my arrival, thirty-six (36) children and six (6) teachers were present. Groups of children were observed participating in indoor and outdoor free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. There were no children present in Space #1, due to it being used for after-school care. There were no children present in Space #2. The spaces were monitored for health and safety requirements. In Space #3, the group was observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. While the children were engaged in free play, a teacher checked and changed each child’s diaper or assisted them with toileting. All diaper changing procedures were followed. Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. In Space #5 (the NC Pre-K classroom), the group was observed returning from outdoor play. When the children returned to the classroom, the teacher asked the children, “Where do our coats go?” The children responded by hanging their coats in individual cubbies. Each child washed their hands and transitioned to free-choice activities. A group of children was observed at a table, spelling their names with magnetic letters. Another group of children was observed building various structures with magnetic tiles and Legos. Another group of children was observed molding various objects with playdough. A pair of children was observed playing at the sand table. When two children began fighting over Legos, the teacher went to the table and said to one child, “Can we be nice? Give that back because he was playing with it first.” She went to the other child and said, “Tell him ‘I don’t like that’. Use your words.” Cracks were observed in the wall surrounding the exit door. In Space #6, children were observed transitioning to the outdoor learning environment. The space was observed for general health and safety requirements. The daily schedule and activity plan were posted and available for review. The outdoor learning environment was monitored for playground safety requirements. Children had access to balls, riding toys, musical chime panels, sand play materials, and stationary equipment. Routine care and handwashing practices were observed. Lunch consisted of turkey and cheese sandwich on whole wheat bread, baked beans, chilled mixed berries, and milk. Four staff members’ files were reviewed, and all documentation was observed in compliance. Program files were reviewed. The most recent fire drill was completed on February 10, 2026. The most recent quarterly (lockdown) drill was completed on July 31, 2025. The most recent playground inspection was completed on February 13, 2026. At the completion of the visit, the Visit Summary was reviewed with A. Crosby. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space #5, cracks and peeling wall paper were observed on the wall surrounding the exit door. 15A NCAC 18A .2825(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Quarterly drills were not practiced every three months. The most recent quarterly (lockdown) drill was completed on 7/31/2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 11, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 407 Hope Mills, NC 28348 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. The physical structure where children spend each day can present caregivers/teachers with special safety concerns if the structure is not kept in good repair and maintained in a safe condition. For example, peeling paint in an older building may be ingested, floor surfaces in disrepair could cause falls and other injury, bulging ceilings can collapse and cause injuries, and playground equipment and fences in poor repair can create entanglement and entrapment hazards. For more information about ceiling, wall, and floor requirements, refer to child care sanitation rule 15A NCAC 18A .2825. The administrator stated that she will create a maintenance request and send it to the building owner. Emergency Drill Requirements A violation was cited for not conducting a shelter-in-place or lockdown drill at least quarterly. Regular emergency and evacuation drills are important safety practices in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the drills. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .0604(u) and 10A NCAC 09 .0302(d)(8). Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3 with A. Crosby. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #5 with A. Crosby. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to continue being aware of those times of the day that warrant a mini-lesson or a reteaching of skills. Children need multiple opportunities to practice and re-practice skills such as waiting, asking, responding, and behaving according to the expectations of the classroom. When we become aware and are ready for these “teachable moments,” we can immediately provide children with the support and assistance they need. QRIS Modernization: Pathway Discussion During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation, the facility is strongly thinking about pursuing the Classroom and Instructional Quality Pathway. The operator stated that she will use the Creative Curriculum and Teaching Strategies formative assessment tool for all age groups. NCDHHS Responds to Increase in Measles Cases Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov, or Rhonda Blackmon, Licensing Supervisor, at: 910-709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 36 Completed Date: 2/25/2026 Age: From 1 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 19, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed April 29, 2025. Fire Classification of Approved for Daytime Care Only completed September 05, 2025. Angela Crosby, Administrator, and Antonio Crosby, Director, were present while I observed the indoor and outdoor areas. Upon my arrival, thirty-six (36) children and six (6) teachers were present. Groups of children were observed participating in indoor and outdoor free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. There were no children present in Space #1, due to it being used for after-school care. There were no children present in Space #2. The spaces were monitored for health and safety requirements. In Space #3, the group was observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. While the children were engaged in free play, a teacher checked and changed each child’s diaper or assisted them with toileting. All diaper changing procedures were followed. Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. In Space #5 (the NC Pre-K classroom), the group was observed returning from outdoor play. When the children returned to the classroom, the teacher asked the children, “Where do our coats go?” The children responded by hanging their coats in individual cubbies. Each child washed their hands and transitioned to free-choice activities. A group of children was observed at a table, spelling their names with magnetic letters. Another group of children was observed building various structures with magnetic tiles and Legos. Another group of children was observed molding various objects with playdough. A pair of children was observed playing at the sand table. When two children began fighting over Legos, the teacher went to the table and said to one child, “Can we be nice? Give that back because he was playing with it first.” She went to the other child and said, “Tell him ‘I don’t like that’. Use your words.” Cracks were observed in the wall surrounding the exit door. In Space #6, children were observed transitioning to the outdoor learning environment. The space was observed for general health and safety requirements. The daily schedule and activity plan were posted and available for review. The outdoor learning environment was monitored for playground safety requirements. Children had access to balls, riding toys, musical chime panels, sand play materials, and stationary equipment. Routine care and handwashing practices were observed. Lunch consisted of turkey and cheese sandwich on whole wheat bread, baked beans, chilled mixed berries, and milk. Four staff members’ files were reviewed, and all documentation was observed in compliance. Program files were reviewed. The most recent fire drill was completed on February 10, 2026. The most recent quarterly (lockdown) drill was completed on July 31, 2025. The most recent playground inspection was completed on February 13, 2026. At the completion of the visit, the Visit Summary was reviewed with A. Crosby. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space #5, cracks and peeling wall paper were observed on the wall surrounding the exit door. 15A NCAC 18A .2825(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Quarterly drills were not practiced every three months. The most recent quarterly (lockdown) drill was completed on 7/31/2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 11, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 407 Hope Mills, NC 28348 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. The physical structure where children spend each day can present caregivers/teachers with special safety concerns if the structure is not kept in good repair and maintained in a safe condition. For example, peeling paint in an older building may be ingested, floor surfaces in disrepair could cause falls and other injury, bulging ceilings can collapse and cause injuries, and playground equipment and fences in poor repair can create entanglement and entrapment hazards. For more information about ceiling, wall, and floor requirements, refer to child care sanitation rule 15A NCAC 18A .2825. The administrator stated that she will create a maintenance request and send it to the building owner. Emergency Drill Requirements A violation was cited for not conducting a shelter-in-place or lockdown drill at least quarterly. Regular emergency and evacuation drills are important safety practices in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the drills. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .0604(u) and 10A NCAC 09 .0302(d)(8). Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3 with A. Crosby. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #5 with A. Crosby. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to continue being aware of those times of the day that warrant a mini-lesson or a reteaching of skills. Children need multiple opportunities to practice and re-practice skills such as waiting, asking, responding, and behaving according to the expectations of the classroom. When we become aware and are ready for these “teachable moments,” we can immediately provide children with the support and assistance they need. QRIS Modernization: Pathway Discussion During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation, the facility is strongly thinking about pursuing the Classroom and Instructional Quality Pathway. The operator stated that she will use the Creative Curriculum and Teaching Strategies formative assessment tool for all age groups. NCDHHS Responds to Increase in Measles Cases Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov, or Rhonda Blackmon, Licensing Supervisor, at: 910-709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/25/2026 Number Present: 36 Completed Date: 2/25/2026 Age: From 1 To 5 Total Minutes: 285 Time In: 09:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 19, 2025, and prior to today’s visit, the eighteen-month compliance history score was 90%, which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed April 29, 2025. Fire Classification of Approved for Daytime Care Only completed September 05, 2025. Angela Crosby, Administrator, and Antonio Crosby, Director, were present while I observed the indoor and outdoor areas. Upon my arrival, thirty-six (36) children and six (6) teachers were present. Groups of children were observed participating in indoor and outdoor free-choice activities. Children had access to blocks, fine motor, dramatic play, creative art, and literacy materials. There were no children present in Space #1, due to it being used for after-school care. There were no children present in Space #2. The spaces were monitored for health and safety requirements. In Space #3, the group was observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. While the children were engaged in free play, a teacher checked and changed each child’s diaper or assisted them with toileting. All diaper changing procedures were followed. Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. In Space #5 (the NC Pre-K classroom), the group was observed returning from outdoor play. When the children returned to the classroom, the teacher asked the children, “Where do our coats go?” The children responded by hanging their coats in individual cubbies. Each child washed their hands and transitioned to free-choice activities. A group of children was observed at a table, spelling their names with magnetic letters. Another group of children was observed building various structures with magnetic tiles and Legos. Another group of children was observed molding various objects with playdough. A pair of children was observed playing at the sand table. When two children began fighting over Legos, the teacher went to the table and said to one child, “Can we be nice? Give that back because he was playing with it first.” She went to the other child and said, “Tell him ‘I don’t like that’. Use your words.” Cracks were observed in the wall surrounding the exit door. In Space #6, children were observed transitioning to the outdoor learning environment. The space was observed for general health and safety requirements. The daily schedule and activity plan were posted and available for review. The outdoor learning environment was monitored for playground safety requirements. Children had access to balls, riding toys, musical chime panels, sand play materials, and stationary equipment. Routine care and handwashing practices were observed. Lunch consisted of turkey and cheese sandwich on whole wheat bread, baked beans, chilled mixed berries, and milk. Four staff members’ files were reviewed, and all documentation was observed in compliance. Program files were reviewed. The most recent fire drill was completed on February 10, 2026. The most recent quarterly (lockdown) drill was completed on July 31, 2025. The most recent playground inspection was completed on February 13, 2026. At the completion of the visit, the Visit Summary was reviewed with A. Crosby. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space #5, cracks and peeling wall paper were observed on the wall surrounding the exit door. 15A NCAC 18A .2825(a) 1811 Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. Quarterly drills were not practiced every three months. The most recent quarterly (lockdown) drill was completed on 7/31/2025. .0604(u);.0302(d)(8) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 11, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 407 Hope Mills, NC 28348 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. The physical structure where children spend each day can present caregivers/teachers with special safety concerns if the structure is not kept in good repair and maintained in a safe condition. For example, peeling paint in an older building may be ingested, floor surfaces in disrepair could cause falls and other injury, bulging ceilings can collapse and cause injuries, and playground equipment and fences in poor repair can create entanglement and entrapment hazards. For more information about ceiling, wall, and floor requirements, refer to child care sanitation rule 15A NCAC 18A .2825. The administrator stated that she will create a maintenance request and send it to the building owner. Emergency Drill Requirements A violation was cited for not conducting a shelter-in-place or lockdown drill at least quarterly. Regular emergency and evacuation drills are important safety practices in areas where these natural or human generated disasters might occur. The routine practice of such drills fosters a calm, competent response to a natural or human generated disaster when it occurs. The extensive turnover of both staff and children, in addition to the changing developmental abilities of the children to participate in evacuation procedures in child care, necessitates frequent practice of the drills. More information about emergency drill requirements can be found in child care rules 10A NCAC 09 .0604(u) and 10A NCAC 09 .0302(d)(8). Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3 with A. Crosby. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #5 with A. Crosby. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to continue being aware of those times of the day that warrant a mini-lesson or a reteaching of skills. Children need multiple opportunities to practice and re-practice skills such as waiting, asking, responding, and behaving according to the expectations of the classroom. When we become aware and are ready for these “teachable moments,” we can immediately provide children with the support and assistance they need. QRIS Modernization: Pathway Discussion During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation, the facility is strongly thinking about pursuing the Classroom and Instructional Quality Pathway. The operator stated that she will use the Creative Curriculum and Teaching Strategies formative assessment tool for all age groups. NCDHHS Responds to Increase in Measles Cases Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholder to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov, or Rhonda Blackmon, Licensing Supervisor, at: 910-709-4168 or Rhonda.blackmon@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 30 Completed Date: 8/19/2025 Age: From 1 To 11 Total Minutes: 360 Time In: 09:00 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed September 27, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Antonio Crosby, Legal Designee. The owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on April 29, 2025. Fire Classification of Approved for Day Time Care Only completed on September 04, 2024. A. Crosby, Legal Designee, was present while I observed the indoor and outdoor areas. Thirty (30) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music and creative art materials. In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. In Space #3, a crack was observed on the wall above the exit door. In the girl’s bathroom, a ceiling light was observed with a missing light bulb cover. Chipped paint was observed throughout the facility. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of macaroni and cheese, mixed vegetables, sliced pears, sliced bread, and milk. Four staff files were reviewed. One staff member did not complete an emergency information form on or before the first day of employment. Three children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2025. The most recent lockdown drill was completed on July 31, 2025. The most recent playground inspection was completed on June 07, 2025. The EPR Plan was most recently updated on August 03, 2025. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with A. Crosby. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the girl's bathroom, a ceiling light cover was observed with a missing light cover. In Space #3, a crack was observed on the wall above the exit door. Walls were observed with chipped paint throughout the facility. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. When this was brought to the legal designee's attention, the items were moved to a shelf, above five feet from the finished floor. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection was completed on June 07, 2025. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete an emergency information form on or before her first day of employment (DOH: 7/21/2025; Emergency Information Form Completed: 8/10/2025). .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 02, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Staff Files/New Hires A violation was cited today for a staff member not completing a required document by its deadline. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for the required documents to be completed. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. Forms can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting the Provider tab, then selecting Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701 for more information regarding this rule requirement. Condition of Ceilings and Walls A violation was cited today for the condition of the facility’s walls and ceilings. Children readily engage in play and explore their environments. The physical structure where children spend each day can present caregivers/teachers with special safety concerns if the structure is not kept in good repair and maintained in a safe condition. For example, peeling paint in an older building may be ingested, floor surfaces in disrepair could cause falls and other injury, bulging ceilings can collapse and cause injuries. The legal designee stated that the administrator has already scheduled an appointment to have the ceiling light cover replaced. He also stated that he will talk with the administrator about repainting the walls in the facility and repairing the crack on the wall in Space #3. More information about requirements for walls and ceilings may be found in child care sanitation rule 15A NCAC 18A .2825. Monthly Outdoor Inspections A violation was cited today for not conducting monthly playground inspections. Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the play site, and to ensure that appropriate repairs are made as soon as possible. A monthly safety check of all the equipment within the facility as a focused task provides an opportunity to notice wear and tear that requires maintenance. I encouraged A. Crosby to schedule monthly playground inspections on the facility calendar to ensure inspections are conducted monthly. More information about requirements for monthly outdoor inspections may be found in child care rule 10A NCAC 09 .0605 (q). Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 04, 2025. I encouraged A. Crosby to contact the local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within 7 days of the inspection visit. NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program already had a copy of the publication. An extra copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf. Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where Will You Go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 30 Completed Date: 8/19/2025 Age: From 1 To 11 Total Minutes: 360 Time In: 09:00 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed September 27, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Antonio Crosby, Legal Designee. The owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on April 29, 2025. Fire Classification of Approved for Day Time Care Only completed on September 04, 2024. A. Crosby, Legal Designee, was present while I observed the indoor and outdoor areas. Thirty (30) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music and creative art materials. In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. In Space #3, a crack was observed on the wall above the exit door. In the girl’s bathroom, a ceiling light was observed with a missing light bulb cover. Chipped paint was observed throughout the facility. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of macaroni and cheese, mixed vegetables, sliced pears, sliced bread, and milk. Four staff files were reviewed. One staff member did not complete an emergency information form on or before the first day of employment. Three children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2025. The most recent lockdown drill was completed on July 31, 2025. The most recent playground inspection was completed on June 07, 2025. The EPR Plan was most recently updated on August 03, 2025. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with A. Crosby. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the girl's bathroom, a ceiling light cover was observed with a missing light cover. In Space #3, a crack was observed on the wall above the exit door. Walls were observed with chipped paint throughout the facility. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. When this was brought to the legal designee's attention, the items were moved to a shelf, above five feet from the finished floor. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection was completed on June 07, 2025. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete an emergency information form on or before her first day of employment (DOH: 7/21/2025; Emergency Information Form Completed: 8/10/2025). .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 02, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Staff Files/New Hires A violation was cited today for a staff member not completing a required document by its deadline. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for the required documents to be completed. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. Forms can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting the Provider tab, then selecting Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701 for more information regarding this rule requirement. Condition of Ceilings and Walls A violation was cited today for the condition of the facility’s walls and ceilings. Children readily engage in play and explore their environments. The physical structure where children spend each day can present caregivers/teachers with special safety concerns if the structure is not kept in good repair and maintained in a safe condition. For example, peeling paint in an older building may be ingested, floor surfaces in disrepair could cause falls and other injury, bulging ceilings can collapse and cause injuries. The legal designee stated that the administrator has already scheduled an appointment to have the ceiling light cover replaced. He also stated that he will talk with the administrator about repainting the walls in the facility and repairing the crack on the wall in Space #3. More information about requirements for walls and ceilings may be found in child care sanitation rule 15A NCAC 18A .2825. Monthly Outdoor Inspections A violation was cited today for not conducting monthly playground inspections. Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the play site, and to ensure that appropriate repairs are made as soon as possible. A monthly safety check of all the equipment within the facility as a focused task provides an opportunity to notice wear and tear that requires maintenance. I encouraged A. Crosby to schedule monthly playground inspections on the facility calendar to ensure inspections are conducted monthly. More information about requirements for monthly outdoor inspections may be found in child care rule 10A NCAC 09 .0605 (q). Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 04, 2025. I encouraged A. Crosby to contact the local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within 7 days of the inspection visit. NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program already had a copy of the publication. An extra copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf. Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where Will You Go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/19/2025 Number Present: 30 Completed Date: 8/19/2025 Age: From 1 To 11 Total Minutes: 360 Time In: 09:00 AM Time Out: 01:00 PM Time In: 02:00 PM Time Out: 04:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed September 27, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 95%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Antonio Crosby, Legal Designee. The owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on April 29, 2025. Fire Classification of Approved for Day Time Care Only completed on September 04, 2024. A. Crosby, Legal Designee, was present while I observed the indoor and outdoor areas. Thirty (30) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music and creative art materials. In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. In Space #3, a crack was observed on the wall above the exit door. In the girl’s bathroom, a ceiling light was observed with a missing light bulb cover. Chipped paint was observed throughout the facility. The outdoor learning environment was monitored for playground safety requirements. Routine care and handwashing practices were observed. Lunch consisted of macaroni and cheese, mixed vegetables, sliced pears, sliced bread, and milk. Four staff files were reviewed. One staff member did not complete an emergency information form on or before the first day of employment. Three children’s records were reviewed, and all documentation was observed in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2025. The most recent lockdown drill was completed on July 31, 2025. The most recent playground inspection was completed on June 07, 2025. The EPR Plan was most recently updated on August 03, 2025. Transportation requirements were monitored and observed in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with A. Crosby. The following violations were observed: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the girl's bathroom, a ceiling light cover was observed with a missing light cover. In Space #3, a crack was observed on the wall above the exit door. Walls were observed with chipped paint throughout the facility. 15A NCAC 18A .2825(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, a bottle of soapy water and a container of hand sanitizer were stored on top of a table, below five feet from the finished floor. When this was brought to the legal designee's attention, the items were moved to a shelf, above five feet from the finished floor. .2820(b) 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The most recent playground inspection was completed on June 07, 2025. .0605(q) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff member did not complete an emergency information form on or before her first day of employment (DOH: 7/21/2025; Emergency Information Form Completed: 8/10/2025). .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 02, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Staff Files/New Hires A violation was cited today for a staff member not completing a required document by its deadline. Prior to employment, it is best practice to ensure the Staff File Checklist is completed. The items required are notated on the form and it also lists timeframes for the required documents to be completed. This helps to determine if all items are on file and available for review. In addition, make sure that you have the most recent Staff File Checklist for Centers. The Division of Child Development and Early Education (DCDEE) website provides updated forms and resources. Forms can be located by visiting https://ncchildcare.ncdhhs.gov, The form can be found by selecting the Provider tab, then selecting Provider Documents and Forms. Please refer to Child Care Rule 10A NCAC 09 .0701 for more information regarding this rule requirement. Condition of Ceilings and Walls A violation was cited today for the condition of the facility’s walls and ceilings. Children readily engage in play and explore their environments. The physical structure where children spend each day can present caregivers/teachers with special safety concerns if the structure is not kept in good repair and maintained in a safe condition. For example, peeling paint in an older building may be ingested, floor surfaces in disrepair could cause falls and other injury, bulging ceilings can collapse and cause injuries. The legal designee stated that the administrator has already scheduled an appointment to have the ceiling light cover replaced. He also stated that he will talk with the administrator about repainting the walls in the facility and repairing the crack on the wall in Space #3. More information about requirements for walls and ceilings may be found in child care sanitation rule 15A NCAC 18A .2825. Monthly Outdoor Inspections A violation was cited today for not conducting monthly playground inspections. Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the play site, and to ensure that appropriate repairs are made as soon as possible. A monthly safety check of all the equipment within the facility as a focused task provides an opportunity to notice wear and tear that requires maintenance. I encouraged A. Crosby to schedule monthly playground inspections on the facility calendar to ensure inspections are conducted monthly. More information about requirements for monthly outdoor inspections may be found in child care rule 10A NCAC 09 .0605 (q). Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 04, 2025. I encouraged A. Crosby to contact the local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within 7 days of the inspection visit. NC Foundations of Early Learning & Development (NCFELD) During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 regarding activity schedules and plans. Your program already had a copy of the publication. An extra copy was left with you. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf. Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. Infant and Early Childhood Mental Health Infant and early childhood mental health supports the development in young children of key social and emotional skills, like empathy, self-regulation and communication, which are vital for building healthy relationships and going through life. A new webpage by the Division of Child and Family Well-Being (DCFW) shares information and resources about infant and early childhood mental health in family-friendly language. To learn how DCFW and others address the social and emotional health of young children and families, visit https://www.ncdhhs.gov/divisions/child-and-family-well-being/whole-child-health-section/child-behavioral-health/infant-and-early-childhood-mental-health. Where Will You Go on the Pathways to the Stars? DCDEE is actively planning for the implementation of new QRIS requirements. We want to know more about your interest in the new options so that we can plan for training, technical assistance and resources that will assist you in achieving your Two- through Five- Star Rated License. You are not required to choose a specific licensure pathway right now, but please use the operator interest survey to help us understand what information and support you’ll need to choose and navigate your own pathway. More information about the pathways to stars, including informational videos, are available online at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. As always, DCDEE licensing consultants are ready and able to assist you. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 26 Completed Date: 2/27/2025 Age: From 1 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 27, 2024 and prior to today’s visit, the eighteen-month compliance history score was 92% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed February 29, 2024. Fire Classification of Approved for Daytime Care Only completed September 04, 2024. Tammy Cogdell, Director, was present while I observed the indoor and outdoor areas. Upon my arrival, twenty-six (26) children and three (3) teachers were present. There were no children present in Space #1, due to it being used for after-school care. The space was monitored for health and safety requirements. In Space #2, the group was observed outside on the playground. Children were observed exploring with sand toys, riding toys, and a stationary playhouse. The group went inside to drink cups of cold water. The teacher gave children paper cups and let each child fill their own cup with water from a water dispenser. The children were observed pushing each other to get to the water dispenser. The teacher said, “You have to wait your turn.” The children got into a line. The teacher said, “Thank you for being kind.” One child almost filled her cup to the brim with water. The teacher said, “That’s enough water. You don’t want to flood your cup.” The group drank their water and returned outside to continue outdoor play. An attendance sheet was not available for review. There were no children enrolled in Space #3a. However, the space was monitored for health and safety requirements. In Space #3b, the children and teacher were observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. A child was observed waving an airplane, while saying, “Vroom! Vroom!” The teacher asked the child, “What is that?” The child responded by saying, “Airplane!” The teacher asked the child, “What color is your airplane?” The child responded by saying, “Blue!” The teacher responded by saying, “That’s right. Good job!” Another child came to the teacher and held up a toy. The teacher asked the child, “What’s that?” The child responded by saying, “Dump truck.” The teacher asked the child, “What color is your dump truck?” The child responded by saying, “Red!” The teacher responded by saying, “Is that red? I think it’s yellow.” Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. There were no children enrolled in Space #5. However, the space was monitored for health and safety requirements. In Space #6 (the NC Pre-K classroom), children were observed returning from outdoor play. The group washed their hands before transitioning to free-choice activities. Children had access to creative art, literacy, science, blocks, dramatic-play, and fine-motor materials. Children practiced tracing and writing letters in small groups, before transitioning to a whole group activity. The teacher read a book, titled “The Inventor That I Am.” After reading the book, the group had a discussion about why people invent things. They discussed that lightbulbs were invented because people needed light to see things. They also discussed that sinks were invented because people needed to wash their hands and drink water. A current activity plan, created with Teaching Strategies, was posted and available for review. The theme for the week was multi-cultural inventions. In the bathroom labeled “Primary PK” (used by children aged two through four years old), four ceiling tiles were observed with water stains. Two packs of baby wipes labeled “Keep out of reach of children” were stored on a shelf under the diaper changing table, below five feet from the finished floor. In the bathroom labeled “Preschool/School Age” (used by children aged four through twelve years old), two ceiling tiles were observed with holes. The toilet in the second stall was observed surrounded by a puddle of liquid on the floor. The outdoor learning environment was monitored for playground safety requirements. In Outdoor Space #1 (the infant/toddler playground), a storage bin, containing balls and toys, was observed with a broken lid, exposing sharp points and pinch points. In Outdoor Space #2 (the preschool playground), the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. Routine care and handwashing practices were observed. Lunch consisted of chicken nuggets, baked beans, fruit cocktail, saltine crackers, and milk. Two staff members’ files were reviewed. An acknowledgement, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with the staff member, was not signed by one staff member prior to providing care for children under the age of five years old. Program files were reviewed. The most recent fire drill was completed on January 30, 2025. The most recent shelter-in-place drill was completed on January 31, 2025. A copy of the most recent fire inspection was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not submit a copy of the fire inspection report to DCDEE within one week of the inspection visit. The most recent fire inspection was completed on 9/04/2024. A copy of the fire inspection report was received during today's visit. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the bathroom labeled “Primary PK”, four ceiling tiles were observed with visible water stains. In the bathroom labeled “Preschool/School Age”, two ceiling tiles were observed with holes. 15A NCAC 18A .2825(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In Outdoor Space #1, a storage bin, containing balls and toys, was observed with a broken lid, creating sharp points and pinch hazards. In Outdoor Space #2, the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. When this was brought to the administrator's attention, she had a staff member pick up the items and dispose them. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the primary PK bathroom, two plastic packs containing pull-ups were stored on a shelf under the changing table, below five feet from the finished floor. Two plastic packets of wipes, labeled, "Suffocation Hazard: Keep Out of Reach of Children" was stored on a shelf under the changing table, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately removed the packs of wipes and pull-ups and placed them on higher shelving. .0604(q) 1301 Center did not maintain a record of daily attendance. An attendance record was not available for review in Space #2. When this was brought to the administrator's attention, she printed out an attendance sheet and gave it to the teacher to fill out for the week. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not sign an acknowledgement stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with her, prior to caring for children under five years old. The staff member was hired on 1/21/2025. The acknowledgement was signed on 2/21/2025. .0608(d)(1-4) 9999 A violation was found for which there is no item number. All toilet fixtures were not easily cleanable and in good repair. In the bathroom labeled "Preschool/School Age", the toilet in the second stall was observed surrounded by a puddle of liquid on the floor. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. According to child care sanitation rule 15A NCAC 18A .2825(a), in child care centers, the walls and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. We discussed replacing the tiles. The administrator stated that she will create a maintenance request and send it to the owner. Attendance Records A violation was cited today for attendance records not being available for review in all classrooms. According to child care rule 10A NCAC 09 .0302(d)(3) and .0304(g), the center shall maintain daily attendance records and shall make them available to the Division for review. We discussed either keeping copies of blank attendance sheets in the classroom for all teachers, or preparing copies of attendance sheets on a weekly basis, and making them available to the teachers each Monday, before children arrive. Toilet Repair A violation was cited today for a toilet being observed in poor repair. According to child care sanitation rule 15A NCAC 18A .2817(a), in child care centers, toilet tissue shall be provided in each toilet room and stored in a clean, dry place. All toilet fixtures shall be easily cleanable, and in good repair. We discussed having a plumbing service repair the toilet. The administrator stated that she will put in a maintenance request for the toilet. The stall containing the leaking toilet will need to remain inaccessible to children until it is repaired. Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3b with T. Cogdell. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #2 with T. Cogdell. I suggested for the teacher to continue to have meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended for the teacher to provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. NC Pre-K Classroom Observation I discussed the results from my classroom observation in Space #6 with T. Cogdell. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to interact with children more by showing interest, commenting, and asking questions about what they are doing and the comments they make, and taking a moment to check-in with each child to see how they are doing and what their needs are. Transportation Status On December 31, 2024, the registered agent of the facility's corporation sent me an email, requesting for transportation to be removed as a provided service. The request was processed and transportation was removed from the Regulatory System. During today's visit, I observed a bus being used to pick up children from public school and transport them back to the child care facility. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 26 Completed Date: 2/27/2025 Age: From 1 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 27, 2024 and prior to today’s visit, the eighteen-month compliance history score was 92% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed February 29, 2024. Fire Classification of Approved for Daytime Care Only completed September 04, 2024. Tammy Cogdell, Director, was present while I observed the indoor and outdoor areas. Upon my arrival, twenty-six (26) children and three (3) teachers were present. There were no children present in Space #1, due to it being used for after-school care. The space was monitored for health and safety requirements. In Space #2, the group was observed outside on the playground. Children were observed exploring with sand toys, riding toys, and a stationary playhouse. The group went inside to drink cups of cold water. The teacher gave children paper cups and let each child fill their own cup with water from a water dispenser. The children were observed pushing each other to get to the water dispenser. The teacher said, “You have to wait your turn.” The children got into a line. The teacher said, “Thank you for being kind.” One child almost filled her cup to the brim with water. The teacher said, “That’s enough water. You don’t want to flood your cup.” The group drank their water and returned outside to continue outdoor play. An attendance sheet was not available for review. There were no children enrolled in Space #3a. However, the space was monitored for health and safety requirements. In Space #3b, the children and teacher were observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. A child was observed waving an airplane, while saying, “Vroom! Vroom!” The teacher asked the child, “What is that?” The child responded by saying, “Airplane!” The teacher asked the child, “What color is your airplane?” The child responded by saying, “Blue!” The teacher responded by saying, “That’s right. Good job!” Another child came to the teacher and held up a toy. The teacher asked the child, “What’s that?” The child responded by saying, “Dump truck.” The teacher asked the child, “What color is your dump truck?” The child responded by saying, “Red!” The teacher responded by saying, “Is that red? I think it’s yellow.” Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. There were no children enrolled in Space #5. However, the space was monitored for health and safety requirements. In Space #6 (the NC Pre-K classroom), children were observed returning from outdoor play. The group washed their hands before transitioning to free-choice activities. Children had access to creative art, literacy, science, blocks, dramatic-play, and fine-motor materials. Children practiced tracing and writing letters in small groups, before transitioning to a whole group activity. The teacher read a book, titled “The Inventor That I Am.” After reading the book, the group had a discussion about why people invent things. They discussed that lightbulbs were invented because people needed light to see things. They also discussed that sinks were invented because people needed to wash their hands and drink water. A current activity plan, created with Teaching Strategies, was posted and available for review. The theme for the week was multi-cultural inventions. In the bathroom labeled “Primary PK” (used by children aged two through four years old), four ceiling tiles were observed with water stains. Two packs of baby wipes labeled “Keep out of reach of children” were stored on a shelf under the diaper changing table, below five feet from the finished floor. In the bathroom labeled “Preschool/School Age” (used by children aged four through twelve years old), two ceiling tiles were observed with holes. The toilet in the second stall was observed surrounded by a puddle of liquid on the floor. The outdoor learning environment was monitored for playground safety requirements. In Outdoor Space #1 (the infant/toddler playground), a storage bin, containing balls and toys, was observed with a broken lid, exposing sharp points and pinch points. In Outdoor Space #2 (the preschool playground), the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. Routine care and handwashing practices were observed. Lunch consisted of chicken nuggets, baked beans, fruit cocktail, saltine crackers, and milk. Two staff members’ files were reviewed. An acknowledgement, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with the staff member, was not signed by one staff member prior to providing care for children under the age of five years old. Program files were reviewed. The most recent fire drill was completed on January 30, 2025. The most recent shelter-in-place drill was completed on January 31, 2025. A copy of the most recent fire inspection was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not submit a copy of the fire inspection report to DCDEE within one week of the inspection visit. The most recent fire inspection was completed on 9/04/2024. A copy of the fire inspection report was received during today's visit. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the bathroom labeled “Primary PK”, four ceiling tiles were observed with visible water stains. In the bathroom labeled “Preschool/School Age”, two ceiling tiles were observed with holes. 15A NCAC 18A .2825(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In Outdoor Space #1, a storage bin, containing balls and toys, was observed with a broken lid, creating sharp points and pinch hazards. In Outdoor Space #2, the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. When this was brought to the administrator's attention, she had a staff member pick up the items and dispose them. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the primary PK bathroom, two plastic packs containing pull-ups were stored on a shelf under the changing table, below five feet from the finished floor. Two plastic packets of wipes, labeled, "Suffocation Hazard: Keep Out of Reach of Children" was stored on a shelf under the changing table, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately removed the packs of wipes and pull-ups and placed them on higher shelving. .0604(q) 1301 Center did not maintain a record of daily attendance. An attendance record was not available for review in Space #2. When this was brought to the administrator's attention, she printed out an attendance sheet and gave it to the teacher to fill out for the week. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not sign an acknowledgement stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with her, prior to caring for children under five years old. The staff member was hired on 1/21/2025. The acknowledgement was signed on 2/21/2025. .0608(d)(1-4) 9999 A violation was found for which there is no item number. All toilet fixtures were not easily cleanable and in good repair. In the bathroom labeled "Preschool/School Age", the toilet in the second stall was observed surrounded by a puddle of liquid on the floor. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. According to child care sanitation rule 15A NCAC 18A .2825(a), in child care centers, the walls and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. We discussed replacing the tiles. The administrator stated that she will create a maintenance request and send it to the owner. Attendance Records A violation was cited today for attendance records not being available for review in all classrooms. According to child care rule 10A NCAC 09 .0302(d)(3) and .0304(g), the center shall maintain daily attendance records and shall make them available to the Division for review. We discussed either keeping copies of blank attendance sheets in the classroom for all teachers, or preparing copies of attendance sheets on a weekly basis, and making them available to the teachers each Monday, before children arrive. Toilet Repair A violation was cited today for a toilet being observed in poor repair. According to child care sanitation rule 15A NCAC 18A .2817(a), in child care centers, toilet tissue shall be provided in each toilet room and stored in a clean, dry place. All toilet fixtures shall be easily cleanable, and in good repair. We discussed having a plumbing service repair the toilet. The administrator stated that she will put in a maintenance request for the toilet. The stall containing the leaking toilet will need to remain inaccessible to children until it is repaired. Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3b with T. Cogdell. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #2 with T. Cogdell. I suggested for the teacher to continue to have meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended for the teacher to provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. NC Pre-K Classroom Observation I discussed the results from my classroom observation in Space #6 with T. Cogdell. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to interact with children more by showing interest, commenting, and asking questions about what they are doing and the comments they make, and taking a moment to check-in with each child to see how they are doing and what their needs are. Transportation Status On December 31, 2024, the registered agent of the facility's corporation sent me an email, requesting for transportation to be removed as a provided service. The request was processed and transportation was removed from the Regulatory System. During today's visit, I observed a bus being used to pick up children from public school and transport them back to the child care facility. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 26 Completed Date: 2/27/2025 Age: From 1 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 27, 2024 and prior to today’s visit, the eighteen-month compliance history score was 92% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed February 29, 2024. Fire Classification of Approved for Daytime Care Only completed September 04, 2024. Tammy Cogdell, Director, was present while I observed the indoor and outdoor areas. Upon my arrival, twenty-six (26) children and three (3) teachers were present. There were no children present in Space #1, due to it being used for after-school care. The space was monitored for health and safety requirements. In Space #2, the group was observed outside on the playground. Children were observed exploring with sand toys, riding toys, and a stationary playhouse. The group went inside to drink cups of cold water. The teacher gave children paper cups and let each child fill their own cup with water from a water dispenser. The children were observed pushing each other to get to the water dispenser. The teacher said, “You have to wait your turn.” The children got into a line. The teacher said, “Thank you for being kind.” One child almost filled her cup to the brim with water. The teacher said, “That’s enough water. You don’t want to flood your cup.” The group drank their water and returned outside to continue outdoor play. An attendance sheet was not available for review. There were no children enrolled in Space #3a. However, the space was monitored for health and safety requirements. In Space #3b, the children and teacher were observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. A child was observed waving an airplane, while saying, “Vroom! Vroom!” The teacher asked the child, “What is that?” The child responded by saying, “Airplane!” The teacher asked the child, “What color is your airplane?” The child responded by saying, “Blue!” The teacher responded by saying, “That’s right. Good job!” Another child came to the teacher and held up a toy. The teacher asked the child, “What’s that?” The child responded by saying, “Dump truck.” The teacher asked the child, “What color is your dump truck?” The child responded by saying, “Red!” The teacher responded by saying, “Is that red? I think it’s yellow.” Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. There were no children enrolled in Space #5. However, the space was monitored for health and safety requirements. In Space #6 (the NC Pre-K classroom), children were observed returning from outdoor play. The group washed their hands before transitioning to free-choice activities. Children had access to creative art, literacy, science, blocks, dramatic-play, and fine-motor materials. Children practiced tracing and writing letters in small groups, before transitioning to a whole group activity. The teacher read a book, titled “The Inventor That I Am.” After reading the book, the group had a discussion about why people invent things. They discussed that lightbulbs were invented because people needed light to see things. They also discussed that sinks were invented because people needed to wash their hands and drink water. A current activity plan, created with Teaching Strategies, was posted and available for review. The theme for the week was multi-cultural inventions. In the bathroom labeled “Primary PK” (used by children aged two through four years old), four ceiling tiles were observed with water stains. Two packs of baby wipes labeled “Keep out of reach of children” were stored on a shelf under the diaper changing table, below five feet from the finished floor. In the bathroom labeled “Preschool/School Age” (used by children aged four through twelve years old), two ceiling tiles were observed with holes. The toilet in the second stall was observed surrounded by a puddle of liquid on the floor. The outdoor learning environment was monitored for playground safety requirements. In Outdoor Space #1 (the infant/toddler playground), a storage bin, containing balls and toys, was observed with a broken lid, exposing sharp points and pinch points. In Outdoor Space #2 (the preschool playground), the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. Routine care and handwashing practices were observed. Lunch consisted of chicken nuggets, baked beans, fruit cocktail, saltine crackers, and milk. Two staff members’ files were reviewed. An acknowledgement, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with the staff member, was not signed by one staff member prior to providing care for children under the age of five years old. Program files were reviewed. The most recent fire drill was completed on January 30, 2025. The most recent shelter-in-place drill was completed on January 31, 2025. A copy of the most recent fire inspection was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not submit a copy of the fire inspection report to DCDEE within one week of the inspection visit. The most recent fire inspection was completed on 9/04/2024. A copy of the fire inspection report was received during today's visit. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the bathroom labeled “Primary PK”, four ceiling tiles were observed with visible water stains. In the bathroom labeled “Preschool/School Age”, two ceiling tiles were observed with holes. 15A NCAC 18A .2825(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In Outdoor Space #1, a storage bin, containing balls and toys, was observed with a broken lid, creating sharp points and pinch hazards. In Outdoor Space #2, the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. When this was brought to the administrator's attention, she had a staff member pick up the items and dispose them. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the primary PK bathroom, two plastic packs containing pull-ups were stored on a shelf under the changing table, below five feet from the finished floor. Two plastic packets of wipes, labeled, "Suffocation Hazard: Keep Out of Reach of Children" was stored on a shelf under the changing table, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately removed the packs of wipes and pull-ups and placed them on higher shelving. .0604(q) 1301 Center did not maintain a record of daily attendance. An attendance record was not available for review in Space #2. When this was brought to the administrator's attention, she printed out an attendance sheet and gave it to the teacher to fill out for the week. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not sign an acknowledgement stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with her, prior to caring for children under five years old. The staff member was hired on 1/21/2025. The acknowledgement was signed on 2/21/2025. .0608(d)(1-4) 9999 A violation was found for which there is no item number. All toilet fixtures were not easily cleanable and in good repair. In the bathroom labeled "Preschool/School Age", the toilet in the second stall was observed surrounded by a puddle of liquid on the floor. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. According to child care sanitation rule 15A NCAC 18A .2825(a), in child care centers, the walls and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. We discussed replacing the tiles. The administrator stated that she will create a maintenance request and send it to the owner. Attendance Records A violation was cited today for attendance records not being available for review in all classrooms. According to child care rule 10A NCAC 09 .0302(d)(3) and .0304(g), the center shall maintain daily attendance records and shall make them available to the Division for review. We discussed either keeping copies of blank attendance sheets in the classroom for all teachers, or preparing copies of attendance sheets on a weekly basis, and making them available to the teachers each Monday, before children arrive. Toilet Repair A violation was cited today for a toilet being observed in poor repair. According to child care sanitation rule 15A NCAC 18A .2817(a), in child care centers, toilet tissue shall be provided in each toilet room and stored in a clean, dry place. All toilet fixtures shall be easily cleanable, and in good repair. We discussed having a plumbing service repair the toilet. The administrator stated that she will put in a maintenance request for the toilet. The stall containing the leaking toilet will need to remain inaccessible to children until it is repaired. Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3b with T. Cogdell. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #2 with T. Cogdell. I suggested for the teacher to continue to have meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended for the teacher to provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. NC Pre-K Classroom Observation I discussed the results from my classroom observation in Space #6 with T. Cogdell. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to interact with children more by showing interest, commenting, and asking questions about what they are doing and the comments they make, and taking a moment to check-in with each child to see how they are doing and what their needs are. Transportation Status On December 31, 2024, the registered agent of the facility's corporation sent me an email, requesting for transportation to be removed as a provided service. The request was processed and transportation was removed from the Regulatory System. During today's visit, I observed a bus being used to pick up children from public school and transport them back to the child care facility. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 26 Completed Date: 2/27/2025 Age: From 1 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 27, 2024 and prior to today’s visit, the eighteen-month compliance history score was 92% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed February 29, 2024. Fire Classification of Approved for Daytime Care Only completed September 04, 2024. Tammy Cogdell, Director, was present while I observed the indoor and outdoor areas. Upon my arrival, twenty-six (26) children and three (3) teachers were present. There were no children present in Space #1, due to it being used for after-school care. The space was monitored for health and safety requirements. In Space #2, the group was observed outside on the playground. Children were observed exploring with sand toys, riding toys, and a stationary playhouse. The group went inside to drink cups of cold water. The teacher gave children paper cups and let each child fill their own cup with water from a water dispenser. The children were observed pushing each other to get to the water dispenser. The teacher said, “You have to wait your turn.” The children got into a line. The teacher said, “Thank you for being kind.” One child almost filled her cup to the brim with water. The teacher said, “That’s enough water. You don’t want to flood your cup.” The group drank their water and returned outside to continue outdoor play. An attendance sheet was not available for review. There were no children enrolled in Space #3a. However, the space was monitored for health and safety requirements. In Space #3b, the children and teacher were observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. A child was observed waving an airplane, while saying, “Vroom! Vroom!” The teacher asked the child, “What is that?” The child responded by saying, “Airplane!” The teacher asked the child, “What color is your airplane?” The child responded by saying, “Blue!” The teacher responded by saying, “That’s right. Good job!” Another child came to the teacher and held up a toy. The teacher asked the child, “What’s that?” The child responded by saying, “Dump truck.” The teacher asked the child, “What color is your dump truck?” The child responded by saying, “Red!” The teacher responded by saying, “Is that red? I think it’s yellow.” Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. There were no children enrolled in Space #5. However, the space was monitored for health and safety requirements. In Space #6 (the NC Pre-K classroom), children were observed returning from outdoor play. The group washed their hands before transitioning to free-choice activities. Children had access to creative art, literacy, science, blocks, dramatic-play, and fine-motor materials. Children practiced tracing and writing letters in small groups, before transitioning to a whole group activity. The teacher read a book, titled “The Inventor That I Am.” After reading the book, the group had a discussion about why people invent things. They discussed that lightbulbs were invented because people needed light to see things. They also discussed that sinks were invented because people needed to wash their hands and drink water. A current activity plan, created with Teaching Strategies, was posted and available for review. The theme for the week was multi-cultural inventions. In the bathroom labeled “Primary PK” (used by children aged two through four years old), four ceiling tiles were observed with water stains. Two packs of baby wipes labeled “Keep out of reach of children” were stored on a shelf under the diaper changing table, below five feet from the finished floor. In the bathroom labeled “Preschool/School Age” (used by children aged four through twelve years old), two ceiling tiles were observed with holes. The toilet in the second stall was observed surrounded by a puddle of liquid on the floor. The outdoor learning environment was monitored for playground safety requirements. In Outdoor Space #1 (the infant/toddler playground), a storage bin, containing balls and toys, was observed with a broken lid, exposing sharp points and pinch points. In Outdoor Space #2 (the preschool playground), the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. Routine care and handwashing practices were observed. Lunch consisted of chicken nuggets, baked beans, fruit cocktail, saltine crackers, and milk. Two staff members’ files were reviewed. An acknowledgement, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with the staff member, was not signed by one staff member prior to providing care for children under the age of five years old. Program files were reviewed. The most recent fire drill was completed on January 30, 2025. The most recent shelter-in-place drill was completed on January 31, 2025. A copy of the most recent fire inspection was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not submit a copy of the fire inspection report to DCDEE within one week of the inspection visit. The most recent fire inspection was completed on 9/04/2024. A copy of the fire inspection report was received during today's visit. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the bathroom labeled “Primary PK”, four ceiling tiles were observed with visible water stains. In the bathroom labeled “Preschool/School Age”, two ceiling tiles were observed with holes. 15A NCAC 18A .2825(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In Outdoor Space #1, a storage bin, containing balls and toys, was observed with a broken lid, creating sharp points and pinch hazards. In Outdoor Space #2, the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. When this was brought to the administrator's attention, she had a staff member pick up the items and dispose them. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the primary PK bathroom, two plastic packs containing pull-ups were stored on a shelf under the changing table, below five feet from the finished floor. Two plastic packets of wipes, labeled, "Suffocation Hazard: Keep Out of Reach of Children" was stored on a shelf under the changing table, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately removed the packs of wipes and pull-ups and placed them on higher shelving. .0604(q) 1301 Center did not maintain a record of daily attendance. An attendance record was not available for review in Space #2. When this was brought to the administrator's attention, she printed out an attendance sheet and gave it to the teacher to fill out for the week. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not sign an acknowledgement stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with her, prior to caring for children under five years old. The staff member was hired on 1/21/2025. The acknowledgement was signed on 2/21/2025. .0608(d)(1-4) 9999 A violation was found for which there is no item number. All toilet fixtures were not easily cleanable and in good repair. In the bathroom labeled "Preschool/School Age", the toilet in the second stall was observed surrounded by a puddle of liquid on the floor. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. According to child care sanitation rule 15A NCAC 18A .2825(a), in child care centers, the walls and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. We discussed replacing the tiles. The administrator stated that she will create a maintenance request and send it to the owner. Attendance Records A violation was cited today for attendance records not being available for review in all classrooms. According to child care rule 10A NCAC 09 .0302(d)(3) and .0304(g), the center shall maintain daily attendance records and shall make them available to the Division for review. We discussed either keeping copies of blank attendance sheets in the classroom for all teachers, or preparing copies of attendance sheets on a weekly basis, and making them available to the teachers each Monday, before children arrive. Toilet Repair A violation was cited today for a toilet being observed in poor repair. According to child care sanitation rule 15A NCAC 18A .2817(a), in child care centers, toilet tissue shall be provided in each toilet room and stored in a clean, dry place. All toilet fixtures shall be easily cleanable, and in good repair. We discussed having a plumbing service repair the toilet. The administrator stated that she will put in a maintenance request for the toilet. The stall containing the leaking toilet will need to remain inaccessible to children until it is repaired. Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3b with T. Cogdell. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #2 with T. Cogdell. I suggested for the teacher to continue to have meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended for the teacher to provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. NC Pre-K Classroom Observation I discussed the results from my classroom observation in Space #6 with T. Cogdell. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to interact with children more by showing interest, commenting, and asking questions about what they are doing and the comments they make, and taking a moment to check-in with each child to see how they are doing and what their needs are. Transportation Status On December 31, 2024, the registered agent of the facility's corporation sent me an email, requesting for transportation to be removed as a provided service. The request was processed and transportation was removed from the Regulatory System. During today's visit, I observed a bus being used to pick up children from public school and transport them back to the child care facility. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 2/27/2025 Number Present: 26 Completed Date: 2/27/2025 Age: From 1 To 5 Total Minutes: 360 Time In: 09:30 AM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit. The previous Annual Compliance Visit was completed August 27, 2024 and prior to today’s visit, the eighteen-month compliance history score was 92% which is at or above 75%, as required by North Carolina General Statute 110-90(4) (c-d). This program currently operates with a Four-Star License issued January 03, 2020. The License was based on the program earning 7 points in education standards, 2 points in program standards, and one quality point by choosing to meet the educational option of having an administrator complete a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed February 29, 2024. Fire Classification of Approved for Daytime Care Only completed September 04, 2024. Tammy Cogdell, Director, was present while I observed the indoor and outdoor areas. Upon my arrival, twenty-six (26) children and three (3) teachers were present. There were no children present in Space #1, due to it being used for after-school care. The space was monitored for health and safety requirements. In Space #2, the group was observed outside on the playground. Children were observed exploring with sand toys, riding toys, and a stationary playhouse. The group went inside to drink cups of cold water. The teacher gave children paper cups and let each child fill their own cup with water from a water dispenser. The children were observed pushing each other to get to the water dispenser. The teacher said, “You have to wait your turn.” The children got into a line. The teacher said, “Thank you for being kind.” One child almost filled her cup to the brim with water. The teacher said, “That’s enough water. You don’t want to flood your cup.” The group drank their water and returned outside to continue outdoor play. An attendance sheet was not available for review. There were no children enrolled in Space #3a. However, the space was monitored for health and safety requirements. In Space #3b, the children and teacher were observed returning from outdoor play. Each child was observed washing their hands, with their teacher’s assistance, before transitioning to free-choice activities. A child was observed waving an airplane, while saying, “Vroom! Vroom!” The teacher asked the child, “What is that?” The child responded by saying, “Airplane!” The teacher asked the child, “What color is your airplane?” The child responded by saying, “Blue!” The teacher responded by saying, “That’s right. Good job!” Another child came to the teacher and held up a toy. The teacher asked the child, “What’s that?” The child responded by saying, “Dump truck.” The teacher asked the child, “What color is your dump truck?” The child responded by saying, “Red!” The teacher responded by saying, “Is that red? I think it’s yellow.” Space #4 (the multi-purpose room) was not in use during the visit. The space was monitored for health and safety requirements. There were no children enrolled in Space #5. However, the space was monitored for health and safety requirements. In Space #6 (the NC Pre-K classroom), children were observed returning from outdoor play. The group washed their hands before transitioning to free-choice activities. Children had access to creative art, literacy, science, blocks, dramatic-play, and fine-motor materials. Children practiced tracing and writing letters in small groups, before transitioning to a whole group activity. The teacher read a book, titled “The Inventor That I Am.” After reading the book, the group had a discussion about why people invent things. They discussed that lightbulbs were invented because people needed light to see things. They also discussed that sinks were invented because people needed to wash their hands and drink water. A current activity plan, created with Teaching Strategies, was posted and available for review. The theme for the week was multi-cultural inventions. In the bathroom labeled “Primary PK” (used by children aged two through four years old), four ceiling tiles were observed with water stains. Two packs of baby wipes labeled “Keep out of reach of children” were stored on a shelf under the diaper changing table, below five feet from the finished floor. In the bathroom labeled “Preschool/School Age” (used by children aged four through twelve years old), two ceiling tiles were observed with holes. The toilet in the second stall was observed surrounded by a puddle of liquid on the floor. The outdoor learning environment was monitored for playground safety requirements. In Outdoor Space #1 (the infant/toddler playground), a storage bin, containing balls and toys, was observed with a broken lid, exposing sharp points and pinch points. In Outdoor Space #2 (the preschool playground), the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. Routine care and handwashing practices were observed. Lunch consisted of chicken nuggets, baked beans, fruit cocktail, saltine crackers, and milk. Two staff members’ files were reviewed. An acknowledgement, stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with the staff member, was not signed by one staff member prior to providing care for children under the age of five years old. Program files were reviewed. The most recent fire drill was completed on January 30, 2025. The most recent shelter-in-place drill was completed on January 31, 2025. A copy of the most recent fire inspection was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The administrator did not submit a copy of the fire inspection report to DCDEE within one week of the inspection visit. The most recent fire inspection was completed on 9/04/2024. A copy of the fire inspection report was received during today's visit. 10A NCAC 09 .0304(a) 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In the bathroom labeled “Primary PK”, four ceiling tiles were observed with visible water stains. In the bathroom labeled “Preschool/School Age”, two ceiling tiles were observed with holes. 15A NCAC 18A .2825(a) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. In Outdoor Space #1, a storage bin, containing balls and toys, was observed with a broken lid, creating sharp points and pinch hazards. In Outdoor Space #2, the environment was not checked prior to use by children. Two styrofoam bowls, a paper cup, and multiple used wipes and tissue paper, were observed scattered throughout the playground surface. When this was brought to the administrator's attention, she had a staff member pick up the items and dispose them. 10A NCAC 09 .0604(p) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the primary PK bathroom, two plastic packs containing pull-ups were stored on a shelf under the changing table, below five feet from the finished floor. Two plastic packets of wipes, labeled, "Suffocation Hazard: Keep Out of Reach of Children" was stored on a shelf under the changing table, below five feet from the finished floor. When this was brought to the administrator's attention, she immediately removed the packs of wipes and pull-ups and placed them on higher shelving. .0604(q) 1301 Center did not maintain a record of daily attendance. An attendance record was not available for review in Space #2. When this was brought to the administrator's attention, she printed out an attendance sheet and gave it to the teacher to fill out for the week. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff member did not sign an acknowledgement stating that the Prevention of Shaken Baby Syndrome and Abusive Head Trauma Policy was reviewed with her, prior to caring for children under five years old. The staff member was hired on 1/21/2025. The acknowledgement was signed on 2/21/2025. .0608(d)(1-4) 9999 A violation was found for which there is no item number. All toilet fixtures were not easily cleanable and in good repair. In the bathroom labeled "Preschool/School Age", the toilet in the second stall was observed surrounded by a puddle of liquid on the floor. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 13, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 TA/Consultation: Ceiling/Walls/Floors A violation was cited today for the condition of ceiling tiles in the bathrooms used by children. According to child care sanitation rule 15A NCAC 18A .2825(a), in child care centers, the walls and ceilings, including doors and windows, of all rooms and areas shall be kept clean, free of visible fungal growth, and in good repair. All walls and ceilings shall be easily cleanable and free of peeling, flaking, chalking, or otherwise deteriorating paint. We discussed replacing the tiles. The administrator stated that she will create a maintenance request and send it to the owner. Attendance Records A violation was cited today for attendance records not being available for review in all classrooms. According to child care rule 10A NCAC 09 .0302(d)(3) and .0304(g), the center shall maintain daily attendance records and shall make them available to the Division for review. We discussed either keeping copies of blank attendance sheets in the classroom for all teachers, or preparing copies of attendance sheets on a weekly basis, and making them available to the teachers each Monday, before children arrive. Toilet Repair A violation was cited today for a toilet being observed in poor repair. According to child care sanitation rule 15A NCAC 18A .2817(a), in child care centers, toilet tissue shall be provided in each toilet room and stored in a clean, dry place. All toilet fixtures shall be easily cleanable, and in good repair. We discussed having a plumbing service repair the toilet. The administrator stated that she will put in a maintenance request for the toilet. The stall containing the leaking toilet will need to remain inaccessible to children until it is repaired. Infant/Toddler Age Group Observation I discussed the results from my classroom observation in Space #3b with T. Cogdell. I suggested for the teacher to continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Preschool Age Group Observation I discussed the results from my classroom observation in Space #2 with T. Cogdell. I suggested for the teacher to continue to have meaningful conversations with children throughout the day and provide opportunities for parallel discussions between children and staff. Self-talk and Parallel talk will both be necessary in providing a language-rich environment. I also recommended for the teacher to provide more open-ended questions, allowing the children to respond to what they think needs to happen, instead of giving directives to children. NC Pre-K Classroom Observation I discussed the results from my classroom observation in Space #6 with T. Cogdell. Children were engaged in classroom activities. There were ample toys and materials in each interest center for children to use at their choice. I suggested for the teacher to interact with children more by showing interest, commenting, and asking questions about what they are doing and the comments they make, and taking a moment to check-in with each child to see how they are doing and what their needs are. Transportation Status On December 31, 2024, the registered agent of the facility's corporation sent me an email, requesting for transportation to be removed as a provided service. The request was processed and transportation was removed from the Regulatory System. During today's visit, I observed a bus being used to pick up children from public school and transport them back to the child care facility. DCDEE Website/ Child Care Consultant Contact Information Please visit DCDEE’s website for the latest childcare updates visit https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: 910-605-2367 or tiffany.L.reed@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 20 Completed Date: 8/27/2024 Age: From 1 To 6 Total Minutes: 420 Time In: 09:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Space #6, which serves children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed September 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on February 29, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 28, 2023. T. Cogdell, Administrator, was present while I observed the indoor and outdoor areas. Twenty children were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music, and creative art materials. In Space #2, a milk jug containing discarded milk was stored on top of a shelf, below five feet from the finished floor. NC Pre-K Observation The NC Pre-K classroom was observed in Space #6. Today was the program’s second day of operation for the 2024-2025 school year. The program participated in staggered entry, and seven children were present in the classroom. Children had access to blocks, fine motor, literacy, science, math, dramatic-play, music, and creative art materials. A schedule was posted in the classroom and was followed. A Teaching Strategies activity plan was posted in the classroom and was followed. The children were observed tracing letters with crayons on a sheet of paper. Developmental screenings, hearing screenings, vision screenings, and formative assessments were not monitored today, being that it was the second day of the school year. Routine care and handwashing practices were observed. Lunch consisted of chicken salad, saltine crackers, pickle, pineapples, and milk. Five staff files were reviewed. Two staff members did not renew their CPR certification before it expired. Two staff members did not renew their First Aid certification before it expired. One staff member did not complete all of the required topics of Health and Safety Training within the past five years. Three staff members did not have documentation of their most recent annual staff evaluations in their personnel file. Four children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2024. The most recent shelter-in-place drill was completed on July 29, 2024. The most recent playground inspection was completed on August 25, 2024. Transportation requirements, including insurance and registration, were monitored and were in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not renew their First Aid certification before the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not renew their CPR certification before the expiration date. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff members did not have an annual staff evaluation, completed within the past year, in their personnel file. The administrator found the most recent annual staff evaluations in a separate file. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete all required health and safety training topics within the past five years. .1103(b) 9999 A violation was found for which there is no item number. In Space #2, a milk jug, containing discarded milk, was stored on top of a shelf, below five feet from the finished floor. The administrator immediately disposed of the milk jug. This is a violation of a requirement in 15A NCAC 18A .2808(a). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA First Aid Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(c), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. CPR Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(d), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. Health and Safety Training Requirements A violation was cited today for a staff member not completing all required Health and Safety training courses within the past five years. According to Child Care Rule 10A NCAC 09 .1103(b), Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. The topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 28, 2024. To remain in compliance, I encourage you to contact your local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant. Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 20 Completed Date: 8/27/2024 Age: From 1 To 6 Total Minutes: 420 Time In: 09:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Space #6, which serves children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed September 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on February 29, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 28, 2023. T. Cogdell, Administrator, was present while I observed the indoor and outdoor areas. Twenty children were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music, and creative art materials. In Space #2, a milk jug containing discarded milk was stored on top of a shelf, below five feet from the finished floor. NC Pre-K Observation The NC Pre-K classroom was observed in Space #6. Today was the program’s second day of operation for the 2024-2025 school year. The program participated in staggered entry, and seven children were present in the classroom. Children had access to blocks, fine motor, literacy, science, math, dramatic-play, music, and creative art materials. A schedule was posted in the classroom and was followed. A Teaching Strategies activity plan was posted in the classroom and was followed. The children were observed tracing letters with crayons on a sheet of paper. Developmental screenings, hearing screenings, vision screenings, and formative assessments were not monitored today, being that it was the second day of the school year. Routine care and handwashing practices were observed. Lunch consisted of chicken salad, saltine crackers, pickle, pineapples, and milk. Five staff files were reviewed. Two staff members did not renew their CPR certification before it expired. Two staff members did not renew their First Aid certification before it expired. One staff member did not complete all of the required topics of Health and Safety Training within the past five years. Three staff members did not have documentation of their most recent annual staff evaluations in their personnel file. Four children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2024. The most recent shelter-in-place drill was completed on July 29, 2024. The most recent playground inspection was completed on August 25, 2024. Transportation requirements, including insurance and registration, were monitored and were in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not renew their First Aid certification before the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not renew their CPR certification before the expiration date. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff members did not have an annual staff evaluation, completed within the past year, in their personnel file. The administrator found the most recent annual staff evaluations in a separate file. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete all required health and safety training topics within the past five years. .1103(b) 9999 A violation was found for which there is no item number. In Space #2, a milk jug, containing discarded milk, was stored on top of a shelf, below five feet from the finished floor. The administrator immediately disposed of the milk jug. This is a violation of a requirement in 15A NCAC 18A .2808(a). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA First Aid Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(c), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. CPR Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(d), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. Health and Safety Training Requirements A violation was cited today for a staff member not completing all required Health and Safety training courses within the past five years. According to Child Care Rule 10A NCAC 09 .1103(b), Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. The topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 28, 2024. To remain in compliance, I encourage you to contact your local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant. Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1103 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 20 Completed Date: 8/27/2024 Age: From 1 To 6 Total Minutes: 420 Time In: 09:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Space #6, which serves children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed September 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on February 29, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 28, 2023. T. Cogdell, Administrator, was present while I observed the indoor and outdoor areas. Twenty children were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music, and creative art materials. In Space #2, a milk jug containing discarded milk was stored on top of a shelf, below five feet from the finished floor. NC Pre-K Observation The NC Pre-K classroom was observed in Space #6. Today was the program’s second day of operation for the 2024-2025 school year. The program participated in staggered entry, and seven children were present in the classroom. Children had access to blocks, fine motor, literacy, science, math, dramatic-play, music, and creative art materials. A schedule was posted in the classroom and was followed. A Teaching Strategies activity plan was posted in the classroom and was followed. The children were observed tracing letters with crayons on a sheet of paper. Developmental screenings, hearing screenings, vision screenings, and formative assessments were not monitored today, being that it was the second day of the school year. Routine care and handwashing practices were observed. Lunch consisted of chicken salad, saltine crackers, pickle, pineapples, and milk. Five staff files were reviewed. Two staff members did not renew their CPR certification before it expired. Two staff members did not renew their First Aid certification before it expired. One staff member did not complete all of the required topics of Health and Safety Training within the past five years. Three staff members did not have documentation of their most recent annual staff evaluations in their personnel file. Four children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2024. The most recent shelter-in-place drill was completed on July 29, 2024. The most recent playground inspection was completed on August 25, 2024. Transportation requirements, including insurance and registration, were monitored and were in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not renew their First Aid certification before the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not renew their CPR certification before the expiration date. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff members did not have an annual staff evaluation, completed within the past year, in their personnel file. The administrator found the most recent annual staff evaluations in a separate file. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete all required health and safety training topics within the past five years. .1103(b) 9999 A violation was found for which there is no item number. In Space #2, a milk jug, containing discarded milk, was stored on top of a shelf, below five feet from the finished floor. The administrator immediately disposed of the milk jug. This is a violation of a requirement in 15A NCAC 18A .2808(a). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA First Aid Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(c), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. CPR Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(d), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. Health and Safety Training Requirements A violation was cited today for a staff member not completing all required Health and Safety training courses within the past five years. According to Child Care Rule 10A NCAC 09 .1103(b), Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. The topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 28, 2024. To remain in compliance, I encourage you to contact your local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant. Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 8/27/2024 Number Present: 20 Completed Date: 8/27/2024 Age: From 1 To 6 Total Minutes: 420 Time In: 09:00 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Space #6, which serves children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed September 13, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on February 29, 2024. Fire Classification of Approved for Day Time Care Only was completed on September 28, 2023. T. Cogdell, Administrator, was present while I observed the indoor and outdoor areas. Twenty children were present upon my arrival. Children were observed participating in free-choice activities and outdoor play activities. Children had access to blocks, fine motor, literacy, dramatic-play, music, and creative art materials. In Space #2, a milk jug containing discarded milk was stored on top of a shelf, below five feet from the finished floor. NC Pre-K Observation The NC Pre-K classroom was observed in Space #6. Today was the program’s second day of operation for the 2024-2025 school year. The program participated in staggered entry, and seven children were present in the classroom. Children had access to blocks, fine motor, literacy, science, math, dramatic-play, music, and creative art materials. A schedule was posted in the classroom and was followed. A Teaching Strategies activity plan was posted in the classroom and was followed. The children were observed tracing letters with crayons on a sheet of paper. Developmental screenings, hearing screenings, vision screenings, and formative assessments were not monitored today, being that it was the second day of the school year. Routine care and handwashing practices were observed. Lunch consisted of chicken salad, saltine crackers, pickle, pineapples, and milk. Five staff files were reviewed. Two staff members did not renew their CPR certification before it expired. Two staff members did not renew their First Aid certification before it expired. One staff member did not complete all of the required topics of Health and Safety Training within the past five years. Three staff members did not have documentation of their most recent annual staff evaluations in their personnel file. Four children’s records were reviewed, and all documentation was in compliance with applicable child care rules. Program files, including the EPR Plan, were reviewed. The most recent fire drill was completed on July 31, 2024. The most recent shelter-in-place drill was completed on July 29, 2024. The most recent playground inspection was completed on August 25, 2024. Transportation requirements, including insurance and registration, were monitored and were in compliance with applicable child care rules. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not renew their First Aid certification before the expiration date. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Two staff members did not renew their CPR certification before the expiration date. .1102(d) 1232 Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff members did not have an annual staff evaluation, completed within the past year, in their personnel file. The administrator found the most recent annual staff evaluations in a separate file. 10A NCAC 09 .0514(f) 1899 Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. One staff member did not complete all required health and safety training topics within the past five years. .1103(b) 9999 A violation was found for which there is no item number. In Space #2, a milk jug, containing discarded milk, was stored on top of a shelf, below five feet from the finished floor. The administrator immediately disposed of the milk jug. This is a violation of a requirement in 15A NCAC 18A .2808(a). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 10, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA First Aid Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(c), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in First Aid appropriate to the ages of children in care. First Aid training shall be renewed on or before expiration of the certification. "Successfully completed" is defined as demonstrating competency, as evaluated by the instructor. Verification of each required staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. CPR Training Requirements A violation was cited today for staff not renewing their First Aid certification before the expiration date. According to Child Care Rule 10A NCAC 09 .1102(d), all staff who provide direct care or accompany children when they are off premises shall successfully complete certification in a cardiopulmonary resuscitation (CPR) course appropriate to the ages of children in care. CPR training shall be renewed on or before the expiration of the certification. Verification of each staff member's completion of this course from an approved training organization shall be maintained in the staff member's file in the center. Health and Safety Training Requirements A violation was cited today for a staff member not completing all required Health and Safety training courses within the past five years. According to Child Care Rule 10A NCAC 09 .1103(b), Health and safety training shall be completed as part of on-going training so that every five years, all of the topic areas set forth in 10A NCAC 09 .1102(b) will have been covered. The topic areas include: (1) Prevention and control of infectious diseases, including immunization; (2) Administration of medication, with standards for parental consent; (3) Prevention of and response to emergencies due to food and allergic reactions; (4) Building and physical premises safety, including identification of and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; (5) Emergency preparedness and response planning for emergencies resulting from a natural disaster, or a man-caused event; (6) Handling and storage of hazardous materials and the appropriate disposal of biocontaminants; (7) Precautions in transporting children, if applicable; (8) Prevention of shaken baby syndrome, abusive head trauma, and child maltreatment; (9) CPR and First Aid training as required in Paragraphs (c) and (d) of this Rule; (10) Recognizing and reporting child abuse, child neglect, and child maltreatment; and (11) Prevention of sudden infant death syndrome and use of safe sleeping practices. Reminders Fire Inspection According to your records, your fire inspection is due to expire on September 28, 2024. To remain in compliance, I encourage you to contact your local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the updated inspection has been completed, please send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant. Natural Outdoor Learning Initiative The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1803 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: 1023-104L Visit Date: 10/12/2023 Number Present: 35 Completed Date: 10/12/2023 Age: From 1 To 10 Total Minutes: 225 Time In: 01:30 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star license issued January 03, 2020. The information on record with DCDEE was verified as correct by Tammy Cogdell, Director, and the owner’s corporation status was verified on the Secretary of State's website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on March 29, 2023. Fire Classification of Approved for Day Time Care Only was completed on September 28, 2023. Allegations are as follows: There are concerns that inappropriate discipline was used. I was greeted today by T. Cogdell, Director, and Angela Crosby, Administrator. Thirty-five (35) children and four (4) teachers were present. Toddlers, preschool children, and NC Pre-K children were observed resting during naptime. After rest time, children were served snack and participated in free-choice activities. Snack consisted of string cheese, apples, and water. The allegations were discussed with the administrator. I interviewed the administrator and the staff member named in the allegations. During the interview with the administrator, she stated that she was made aware of the incident on Sunday, October 08, 2023 via a message sent from a parent in Bright Wheel (a digital application that staff and parents use to communicate with each other). The administrator stated that she responded to the parent’s message by stating that she would look into the incident. On Monday, October 09, 2023, a meeting was held between the parent, the director, and the administrator to discuss the incident. The staff member was counseled for her actions. The administrator stated that she plans to get training for all staff regarding working with children with challenging behaviors. During the interview with the staff member, she stated that her bus monitor, who usually accompanies her on the bus route, was absent on Friday, October 06, 2023. The staff member drove the bus to pick up children for afterschool care. During the bus ride, the children became rowdy and disruptive. With no support of a bus monitor, the staff member had to pull the bus over to calm the children down and review bus safety rules. One of the children was not listening and continued to play on the bus. The staff member stated that she placed her finger on the child’s forehead to get his attention, and reviewed the bus safety rules again. There were no cameras on the bus, therefore video footage was not available for review. Documentation of a meeting with the reporter, the director, and the administrator was on file and available for review. The documentation confirms that the staff member named in the allegations slightly pushed a child’s head with her finger. I accompanied the staff member named in the allegations during her bus route to pick up children for afterschool care. During my observations of the bus route, all transportation requirements were observed in compliance. A bus driver (the staff member named in the allegations) and a bus monitor were present on the bus. The bus monitor documented attendance as each child entered the bus and redirected children’s behavior as needed throughout the bus route. A few of the children needed to be reminded to keep their hands to themselves and to keep their voices down. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to inappropriate discipline is substantiated. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 872 Appropriate discipline practices were not followed. While gathering information from interviews and reviewing documentation to investigate allegations, it was confirmed that a staff member slightly pushed a child's head with her finger. .1803 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score and must be corrected immediately. Additionally, you must submit a written, dated, and signed statement to me by 5:00pm on October 26, 2023. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 Tiffany.l.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 Technical Assistance: Discipline A violation was cited today for a staff member not following appropriate discipline practices. No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Additionally, no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied. Please refer to 10A NCAC 09 .1803 for more requirements regarding this rule. Challenging Behaviors Hotline Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact Tiffany Reed at (910) 605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: 1023-104L Visit Date: 10/12/2023 Number Present: 35 Completed Date: 10/12/2023 Age: From 1 To 10 Total Minutes: 225 Time In: 01:30 PM Time Out: 05:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed September 14, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 91%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Four-Star license issued January 03, 2020. The information on record with DCDEE was verified as correct by Tammy Cogdell, Director, and the owner’s corporation status was verified on the Secretary of State's website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on March 29, 2023. Fire Classification of Approved for Day Time Care Only was completed on September 28, 2023. Allegations are as follows: There are concerns that inappropriate discipline was used. I was greeted today by T. Cogdell, Director, and Angela Crosby, Administrator. Thirty-five (35) children and four (4) teachers were present. Toddlers, preschool children, and NC Pre-K children were observed resting during naptime. After rest time, children were served snack and participated in free-choice activities. Snack consisted of string cheese, apples, and water. The allegations were discussed with the administrator. I interviewed the administrator and the staff member named in the allegations. During the interview with the administrator, she stated that she was made aware of the incident on Sunday, October 08, 2023 via a message sent from a parent in Bright Wheel (a digital application that staff and parents use to communicate with each other). The administrator stated that she responded to the parent’s message by stating that she would look into the incident. On Monday, October 09, 2023, a meeting was held between the parent, the director, and the administrator to discuss the incident. The staff member was counseled for her actions. The administrator stated that she plans to get training for all staff regarding working with children with challenging behaviors. During the interview with the staff member, she stated that her bus monitor, who usually accompanies her on the bus route, was absent on Friday, October 06, 2023. The staff member drove the bus to pick up children for afterschool care. During the bus ride, the children became rowdy and disruptive. With no support of a bus monitor, the staff member had to pull the bus over to calm the children down and review bus safety rules. One of the children was not listening and continued to play on the bus. The staff member stated that she placed her finger on the child’s forehead to get his attention, and reviewed the bus safety rules again. There were no cameras on the bus, therefore video footage was not available for review. Documentation of a meeting with the reporter, the director, and the administrator was on file and available for review. The documentation confirms that the staff member named in the allegations slightly pushed a child’s head with her finger. I accompanied the staff member named in the allegations during her bus route to pick up children for afterschool care. During my observations of the bus route, all transportation requirements were observed in compliance. A bus driver (the staff member named in the allegations) and a bus monitor were present on the bus. The bus monitor documented attendance as each child entered the bus and redirected children’s behavior as needed throughout the bus route. A few of the children needed to be reminded to keep their hands to themselves and to keep their voices down. Based on the information gathered and observations made, the allegation of violations of child care requirements pertaining to inappropriate discipline is substantiated. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 872 Appropriate discipline practices were not followed. While gathering information from interviews and reviewing documentation to investigate allegations, it was confirmed that a staff member slightly pushed a child's head with her finger. .1803 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score and must be corrected immediately. Additionally, you must submit a written, dated, and signed statement to me by 5:00pm on October 26, 2023. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 Tiffany.l.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID# 12345678 Technical Assistance: Discipline A violation was cited today for a staff member not following appropriate discipline practices. No child shall be subjected to any form of corporal punishment by the owner, operator, director, or staff of any child care center. For purposes of this Rule, "staff" shall mean any regular or substitute caregiver, any volunteer, and any auxiliary personnel, including cooks, secretaries, janitors, maids, or vehicle drivers. No child shall be handled roughly in any way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Additionally, no child shall be yelled at, shamed, humiliated, frightened, threatened, or bullied. Please refer to 10A NCAC 09 .1803 for more requirements regarding this rule. Challenging Behaviors Hotline Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact Tiffany Reed at (910) 605-2367 or tiffany.L.reed@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: COZY CORNER CHILD CARE Facility ID: 26000934 Consultant: TIFFANY REED Operation Type: Center Case Number: Visit Date: 9/14/2023 Number Present: 26 Completed Date: 9/14/2023 Age: From 1 To 4 Total Minutes: 345 Time In: 09:00 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including compliance with requirements located in Child Care Rule Section .3000 in Space #6, which serves children participating in the NC Pre-K program, and Health and Safety Training. The previous Annual Compliance Visit was completed September 20, 2022, and prior to today’s visit, the eighteen-month compliance history score was at 95%, which is above the required 75% by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a four-Star License issued January 3, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet the programmatic option of the administrator completing a business training and a wage and hour training course that is at least 30 hours of total training time. The information on record with DCDEE was verified as correct by Tammy Cogdell and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior was completed on March 29, 2023. Fire Classification of Approved for Day Time Care Only completed on September 20, 2022. T. Cogdell, Administrator, was present while I observed the indoor and outdoor areas. Twenty-six (26) children and four (4) teachers were present upon my arrival. Children were observed participating in free-choice activities. Children had access to the following activity areas: fine motor, gross motor, literacy, science, dramatic-play, blocks, and music and movement. In Space #2, several plastic bags were stored in cabinets, below five feet from the finished floor. A bottle of perfume and a bottle of sprayable sunscreen were also stored in unlocked cabinets, below five feet from the finished floor. Lunch consisted of chicken salad, pickles, mandarin oranges, saltine crackers and milk. Routine care and handwashing practices were observed. In the outdoor play areas, children were observed participating in sand play with buckets, shovels, rakes, and sifters. Children were observed exploring on riding toys and stationary equipment. Children had access to sand play toys, balls, a plastic bowling ball set, and riding toys. The NC Pre-K program requirements were monitored in Space #6. The Creative Curriculum was implemented into the lesson plans and activities in the classroom. Developmental screenings, health assessments, dental/vision screenings, and formative assessment requirements were observed in compliance. Eight staff files were reviewed. One staff member did not meet the required on-going training hours based on their education and experience. 5 children’s records were reviewed, and all documentation was in compliance. Program files, including the EPR Plan, were reviewed and all documentation was in compliance. Transportation requirements, including insurance and registration, were monitored and were in compliance. The most recent fire inspection was received during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Cogdell. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #2, a bottle of perfume was stored in an unlocked cabinet, below five feet from the finished floor. .2820(b) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In Space #2, a can of sprayable sunscreen was stored in an unlocked cabinet, below five feet from the finished floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space #2, several plastic bags were stored in shelves, below five feet from the finished floor. .0604(q) 1052 Staff required to receive on-going training had not completed the required number of hours according to their education and experience. Semara Harper, Teacher, did not meet the required annual on-going training hours based on her education and experience (20 Clock Hours Required; 16.5 Clock Hours Received). .1103(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on September 28, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tiffany Reed Child Care Consultant P.O. Box 9939 Fayetteville, NC 28311 tiffany.L.reed@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Childcare ID# 12345678 Facility Specific TA Safe Indoor Environment A violation was cited today for plastic bags being accessible to children under three years of age. According to Child Care Rule .0604(q), plastic bags, toys, toy parts small enough to be swallowed, and materials that can be torn apart, such as foam rubber and styrofoam, shall not be accessible to children under three years of age. Hazardous Products Storage A violation was cited today for a bottle of perfume being stored in an unlocked cabinet, below five feet from the finished floor. According to Child Care Sanitation Rule .2820(b&f), Any product which is labeled "keep out of reach of children" without any other warnings, shall be kept inaccessible to children when not in use, but is not required to be kept in locked storage. The product shall be considered inaccessible to children when stored on a shelf or in an unlocked cabinet that is mounted a minimum vertical distance of five feet above the finished floor. Employee purses and other personal effects shall be kept out of reach of children. Storage of Medication A violation was cited today for sunscreen being stored in an unlocked cabinet, below five feet from the finished floor. According to Child Care Sanitation Rule 15A NCAC 18A .2820(d), Medications including prescription and non-prescription items shall be stored in a locked cabinet or other locked container and shall not be stored above food. Designated emergency medications shall be stored out of reach of children, but are not required to be in locked storage. Non-prescription diaper creams and sunscreen shall be kept out of reach of children when not in use, but are not required to be in locked storage. On-Going Training Requirements A violation was cited today for a staff member not meeting the required annual on-going training hours according to their education and experience. According to Child Care Rule .1103(a), after the first year of employment, the child care administrator and any staff who have responsibility for planning and supervising a child care center, and staff who work with children, shall participate in on-going training activities annually, as follows: - 4 Year Degree in ECE or Higher 5 Clock Hours - 2 Year Degree in ECE 8 Clock Hours - NC Child Care Administration Credential 8 Clock Hours - NC Early Childhood Credential 10 Clock Hours - 10 Years of Documented ECE Work Experience 15 Clock Hours - No Other Criteria 20 Clock Hours Reminders Fire Inspection According to your records, your current fire inspection is due to expire on September 20, 2023. I encouraged the administrator to contact the local fire department or fire marshal to schedule and obtain an updated inspection before the expiration date. When the fire inspection has been completed, send a copy of the fire inspection report to Tiffany Reed, Child Care Consultant, within 7 days of the inspection date. July 2023 Child Care Rule Changes The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. July 2023 New Child Care Rule Rollout A New Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. DCDEE Child Care Consultant Contact Information Please feel free to contact me at tiffany.L.reed@dhhs.nc.gov or (910) 605-2367 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times