Cierra's Better Dayz Academy

10A NCAC 09 .1703 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 6/16/2026 Number Present: 4 Completed Date: 6/16/2026 Age: From 0 To 3 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Assessment visit. The last annual compliance visit was completed December 10, 2025, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued December 12, 2025. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed October 9, 2025. I was greeted by Tabatha Pass, Operator. Four children were present in care. The children were observed engaging in puzzle activities. One child counted to ten with Ms. Tabatha, identified his left and right hands, and recognized the word “left,” reciting the letters aloud. I observed toileting, diaper changing, handwashing, sanitation practices, lunch, and rest time. Lunch consisted of sausage, Macaroni and cheese, cauliflower, applesauce, and milk. A four month old child was observed being held and fed with a bottle. During transitions to the restroom and while lunch was being prepared, the children played in a ball pit and engaged in positive communication with Ms. Tabatha. During a group activity, the phrase “Down by the pond, what do I see?” was read aloud. The children shared their ideas about the phrase (frog), made frog sounds, spelled the word “frog,” and discussed how frogs hop. During lunch they discussed what they were eating. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violation was observed: Violation Number Comment Rule 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The operator did not have a current CPR training certification on file. The last CPR certification was dated 5/18/24. .1703(a)(3) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not complete ITS-SIDS training every three years. The last ITS-SIDS training was completed on 6/15/23. .1703(a)(4) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on June 30, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Assessment: Rated License Assessment: Discussions occurred with T. Pass regarding the two-component star rated license on December 10, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance with a voluntary 2-5 star rated license. The facility chose the Classroom and Instructional Quality Pathway. The following documents were reviewed and monitored for compliance today: • Application for Assessment for a Rated License for Family Child Care Homes was received on June 16, 2026 – The facility will have the following restriction: No more than 4 children under the age of 24 months of the children who are birth – 5 years of age when meeting NCGS 110-91(7)(b)(1). • Family and Community Engagement Standards (Family Child Care Homes) – Family and Community Engagement Foundational Practices and three additional options: C-1, EL-2, and EO-3 • Facility Continuous Quality Improvement (CQI) Plan and Professional Development (PD) Plan was established; reason for goal, timeframe to achieve goal, and steps to achieve goal were documented and available for review today. • Operator’s Information and Education – Operator’s Education in Workforce was reviewed on June 16, 2026. Operator has a North Carolina Family Child Care Home Credential equivalency 60/12, at least 18 hours ECE/CD, and more than 4 years EC experience. • The Gee Whiz curriculum and Learning Everyday embedded formative assessments are used with children. • Formative assessments for children, annual educational opportunity with families, coaching and training opportunities for the operator will be reviewed during the next Annual Compliance visit. Based on the information provided, the facility will receive a Five-star license for the Classroom & Instructional Quality Pathway. The completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. Mail the old license (original) to me. Facility Specific TA/Consultation/Reminders: CPR: Your CPR training certification expired on May 18, 2026. You indicated that you completed the training sometime last year; however, you were unable to locate your certificate. You contacted the Partnership for Children and left a message requesting a duplicate copy. Once you receive the certificate, please email me a copy and include the correction date indicating when the certificate was placed in your file. Please remember that CPR certification must be renewed every three years. Refer to child care rule 10A NCAC 09 .1703(a)(3) regarding staff requirements. ITS-SIDS: Your ITS-SIDS training certificate expired on June 15, 2026. You indicated that this was another training course that you completed with the Partnership for children and were unable to locate the certificate. Email me a copy of the certificate for verification and include the correction date in your compliance letter. This is another training course that must be renewed every three years. Refer to child care rule .1703(a)(4). Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on the teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manage instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Always continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NCGS 110-91 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 6/16/2026 Number Present: 4 Completed Date: 6/16/2026 Age: From 0 To 3 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Assessment visit. The last annual compliance visit was completed December 10, 2025, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued December 12, 2025. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed October 9, 2025. I was greeted by Tabatha Pass, Operator. Four children were present in care. The children were observed engaging in puzzle activities. One child counted to ten with Ms. Tabatha, identified his left and right hands, and recognized the word “left,” reciting the letters aloud. I observed toileting, diaper changing, handwashing, sanitation practices, lunch, and rest time. Lunch consisted of sausage, Macaroni and cheese, cauliflower, applesauce, and milk. A four month old child was observed being held and fed with a bottle. During transitions to the restroom and while lunch was being prepared, the children played in a ball pit and engaged in positive communication with Ms. Tabatha. During a group activity, the phrase “Down by the pond, what do I see?” was read aloud. The children shared their ideas about the phrase (frog), made frog sounds, spelled the word “frog,” and discussed how frogs hop. During lunch they discussed what they were eating. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violation was observed: Violation Number Comment Rule 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The operator did not have a current CPR training certification on file. The last CPR certification was dated 5/18/24. .1703(a)(3) 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not complete ITS-SIDS training every three years. The last ITS-SIDS training was completed on 6/15/23. .1703(a)(4) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on June 30, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Assessment: Rated License Assessment: Discussions occurred with T. Pass regarding the two-component star rated license on December 10, 2025. I reviewed the pathway options, identified facility needs, and answered questions to assist the operator with establishing a plan to achieve compliance with a voluntary 2-5 star rated license. The facility chose the Classroom and Instructional Quality Pathway. The following documents were reviewed and monitored for compliance today: • Application for Assessment for a Rated License for Family Child Care Homes was received on June 16, 2026 – The facility will have the following restriction: No more than 4 children under the age of 24 months of the children who are birth – 5 years of age when meeting NCGS 110-91(7)(b)(1). • Family and Community Engagement Standards (Family Child Care Homes) – Family and Community Engagement Foundational Practices and three additional options: C-1, EL-2, and EO-3 • Facility Continuous Quality Improvement (CQI) Plan and Professional Development (PD) Plan was established; reason for goal, timeframe to achieve goal, and steps to achieve goal were documented and available for review today. • Operator’s Information and Education – Operator’s Education in Workforce was reviewed on June 16, 2026. Operator has a North Carolina Family Child Care Home Credential equivalency 60/12, at least 18 hours ECE/CD, and more than 4 years EC experience. • The Gee Whiz curriculum and Learning Everyday embedded formative assessments are used with children. • Formative assessments for children, annual educational opportunity with families, coaching and training opportunities for the operator will be reviewed during the next Annual Compliance visit. Based on the information provided, the facility will receive a Five-star license for the Classroom & Instructional Quality Pathway. The completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. Mail the old license (original) to me. Facility Specific TA/Consultation/Reminders: CPR: Your CPR training certification expired on May 18, 2026. You indicated that you completed the training sometime last year; however, you were unable to locate your certificate. You contacted the Partnership for Children and left a message requesting a duplicate copy. Once you receive the certificate, please email me a copy and include the correction date indicating when the certificate was placed in your file. Please remember that CPR certification must be renewed every three years. Refer to child care rule 10A NCAC 09 .1703(a)(3) regarding staff requirements. ITS-SIDS: Your ITS-SIDS training certificate expired on June 15, 2026. You indicated that this was another training course that you completed with the Partnership for children and were unable to locate the certificate. Email me a copy of the certificate for verification and include the correction date in your compliance letter. This is another training course that must be renewed every three years. Refer to child care rule .1703(a)(4). Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on the teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manage instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Always continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 12/10/2025 Number Present: 5 Completed Date: 12/10/2025 Age: From 1 To 3 Total Minutes: 225 Time In: 10:30 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit. The last annual compliance visit was completed on December 17, 2024, and prior to today’s visit, the eighteen-month compliance history score was 94%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued July 9, 2024. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed October 9, 2025. Angela Stevens, Child Care Consultant, accompanied me during today’s visit. We were greeted by Tabatha Pass, Operator. There were five children in care. Children were observed playing with various developmentally age-appropriate materials like colored shape puzzles, and a playhouse. We observed diaper changing, sanitation, toileting, hand washing, lunch, and rest time. Today’s lunch consisted of Vegetable soup with green beans, carrots, and peas, apple sauce, crackers, and milk. Children were observed saying their colors, numbers, alphabets, and emotions using charts that were posted on the wall in the hallway leading to the bathroom. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violation was observed: Violation Number Comment Rule 1847 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The operator did not create an ABCMS Roster for the facility. G.S. 110-90.2 & .2703(r) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on December 24, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: During today’s visit, we discussed requirements to increase the facility’s capacity. I verified the following requirements to increase the facility’s capacity to 10: All children are kept on ground level 5lb ABC type Fire Extinguisher located in kitchen EPR Plan – Fire Safety, Evacuation, and Lockdown plan Smoke detectors located in kitchen and play areas Gas is not used in the home, and the home does not have a garage. The operator has requested to increase the facility’s capacity to 10 children. QRIS Modernization Pathway: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also reviewed. Based on today’s conversation you will be pursuing the Classroom and Instructional Quality Pathway 2. ABCMS – CBC Provider Portal Reminder: The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff and house hold members sixteen years of age and older are noted on the roster. The information should be updated in ABCMS on an ongoing basis. Should you need assistance contact the Criminal Background Check Unit at (919)814-4401 and someone will assist you. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1702 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 6/17/2025 Number Present: 2 Completed Date: 6/17/2025 Age: From 1 To 2 Total Minutes: 150 Time In: 11:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Follow-Up visit. The last annual compliance visit was completed December 17, 2024, and prior to today’s visit, the eighteen-month compliance history score was 95%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued July 9, 2024. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed November 15, 2024. I was greeted by Sierra McCain, substitute. Tabatha Pass, Owner, was present and assisted me while I was observing the indoor and outdoor areas. Upon my arrival, there were two (2) children in care. Children were observed sitting on a child-sized couch. Next, they played with a table sized beads maze, sliding various colors of beads on the maze. A child was observed, looking out of a picture window in the child care area. I observed diaper changing, hand washing, sanitation, and lunch. Lunch consisted of spaghetti, broccoli, cauliflower, bread, and milk. Positive communication was used. Ms. Pass named the items on a child’s plate. The child repeated the items and said ummm good. Ms. Pass said delicious and said the word in Spanish. When the child finished his broccoli, she said, “excellent”. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violation was observed: Violation Number Comment Rule 519 Individuals who provide care for less than 5 hours a week, during planned absences of the operator, had not completed first aid and CPR as described in Rule .1702(b)(2). A substitute working during planned absences did not have a current First Aid Certification on file. .1729(b) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on July 1, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Observation Suggestions: Capture the degree to which the teacher’s interactions with children and classroom activities place an emphasis on children’s interest, motivations & points of view and encourage their responsibility & independence. Offer a range of opportunities for children to express their ideas in the context of both planned and unplanned activities. Provide a balance of adult and child-directed activities where children can make guided decisions based on the teacher’s clearly identified expectations (example, where to sit at circle time). Plan routines and experiences that allow children to be successful with little support. Consider how well teachers manage instructional time and routines and provides activities for children so that they can be involved in planning activities. - Offer children a range of activities along with choices for what they can do when they are finished. - Allow enough time for children to complete activities in an area of the classroom where they won’t be disturbed. - Provide clear directions both verbally and nonverbally (pictures showing how to use materials and in what order). - Let children help with creating class rules (3 - 5). - Follow the daily schedule and activity plans - Prepare for the activity plan before children arrive for the day Always continue to use visual supervision of all children by talking to each other and moving about the classroom. Continue to show awareness, reacting quickly, and solving problems in a comforting way. Continue to facilitate positive peer interaction, modeling positive social interaction, and explaining children’s actions, intentions, and feelings to other children. Facility Specific TA/Consultation/Reminders: A violation was cited for one employee working as a backup substitute, not having a current First Aid certification on file. You stated that she will look for the certification. She is currently working in the medical field. All employees working for children must have a current first aid certification on file. Refer to child care rule 10A NCAC 09 .1702(b)(2). Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 1/6/2025 Number Present: 3 Completed Date: 1/6/2025 Age: From 0 To 1 Total Minutes: 90 Time In: 09:30 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Compliance Follow-Up Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Follow-Up visit. The last annual compliance visit was completed December 17, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued July 9, 2024. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed November 15, 2024. During an Annual Compliance visit on December 17, 2024, violations were cited for the operator not completing Recognizing and Responding to Suspicions of Child Maltreatment and Health and Safety Trainings in a required timeframe. A compliance letter was not received by the due date, December 31, 2024. Therefore, a visit was conducted to verify violations Item #2019 and #2022 were corrected. Tabatha Pass, Owner, was present and assisted me while I verified violations were corrected. Upon my arrival, there were three (3) children in care. Ms. Tabitha and the children were having any conversations. For example, Ms. Tabitha named the children present and children pointed and tried repeating after Ms. Pass. Children played with babies. Ms. Pass gave children ideas like, laying the baby on the sofa and reading the babies a book. Children were observed crawling, walking, climbing, they used materials like airplanes, stuffed animals, books, a large empty cardboard box, bouncy horse/turtle and musical toys. Ms. Pass read a story to the children and asked them to tell her about different foods. Lunch will consist of ground beef pizza, mixed vegetables, apple sauce, and milk. Violations item #2019 and #2022 were verified not corrected. Violations were cited again during today’s visit. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed: Violation Number Comment Rule 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator has not completed Recognizing and Responding to Suspicions of Child Maltreatment training. Repeat violation from 12/17/24. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The operator did not complete the required Health and Safety Trainings. Repeat violation from 12/17/24. .1703(b) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on January 20, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: During the today’s visit we discussed: Repeated violations from December 17, 2024. Repeated violations may constitute an Administrative Action against your facility. You stated that you were unable to complete the trainings because of just returning home last night. You had not been home during the holiday break due to a death in your family and death with an enrolled child’s parent. You had not been able to correct violations but will complete by the compliance letter due date. Health and Safety training topics must be completed within the first year. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Refer to childcare rule .1703(b). Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Recognizing and Responding to Child Abuse and Maltreatment You stated that you have taken the training, but was not able to find the certificate for verification. Child care providers are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. Responding to Suspicions of Child Maltreatment course is available at www.preventchildabusenc.org. When all courses are completed, send me your course certificates or training transcripts. Ensure that the course is completed by December 31, 2024. Refer to 10A NCAC 09 .1703(a)(5) for more information regarding ongoing training requirements for family child care home operators. The Emergency Preparedness and Response (EPR) training for your facility was completed on 11/14/24. After completion of the training, you have four months to complete an EPR plan and begin lockdown and shelter-in-place drills. The facility’s EPR plan is due 3/14/25. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 12/17/2024 Number Present: 4 Completed Date: 12/17/2024 Age: From 0 To 1 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit. The last temporary time period visit was completed June 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was 98%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued July 9, 2024. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed November 15, 2024. I received a copy of a current sanitation inspection during today’s visit. Tabatha Pass, Owner, was present and assisted me while observing the indoor and outdoor areas. Upon my arrival, there were four (4) children in care. Ms. Tabitha and the children were wearing pajamas and listening to holiday music. I observed children playing with developmentally age-appropriate materials like, a large bead maze and blocks. I observed diaper changing, hand washing, sanitation, lunch, and rest time. Today’s lunch consisted of sausage, broccoli/cauliflower, biscuit, and milk. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed: Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator did not have an updated health questionnaire on file. The operator updated her health questionnaire during the visit. .1703(a)(1) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The operator did not complete the required health and safety trainings. .1703(b) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on December 31, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: During the today’s visit we discussed: Health Questionnaire: Your previous health questionnaire was completed on 10/5/23. Therefore, a violation was cited because an annual health questionnaire was not updated. It was updated and the violation was corrected during today’s visit. Remember, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .0701(a). If your emergency information has not changed, you can date and initial the form. The Emergency Preparedness and Response (EPR) training for your facility was completed on 11/14/24. After completion of the training, you have four months to complete an EPR plan and begin lockdown and shelter-in-place drills. The facility’s EPR plan is due 3/14/25. Health and Safety training topics must be completed within the first year. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Refer to childcare rule .1703(b). Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Recognizing and Responding to Child Abuse and Maltreatment You stated that you have taken the training, but was not able to find the certificate for verification. Child care providers are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. When all courses are completed, send me your course certificates or training transcripts. Ensure that the course is completed by December 31, 2024. Refer to 10A NCAC 09 .1703(a)(5) for more information regarding ongoing training requirements for family child care home operators. Responding to Suspicions of Child Maltreatment course is available at www.preventchildabusenc.org. An on-going training and health and safety documentation training forms were given to you during the visit. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RONA DAVIS Operation Type: Family CC Home Case Number: Visit Date: 12/17/2024 Number Present: 4 Completed Date: 12/17/2024 Age: From 0 To 1 Total Minutes: 240 Time In: 10:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit. The last temporary time period visit was completed June 10, 2024, and prior to today’s visit, the eighteen-month compliance history score was 98%, which is at or above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Three-Star License issued July 9, 2024. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one (1) quality point by having the infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspections are as follows: Sanitation Classification of superior completed November 15, 2024. I received a copy of a current sanitation inspection during today’s visit. Tabatha Pass, Owner, was present and assisted me while observing the indoor and outdoor areas. Upon my arrival, there were four (4) children in care. Ms. Tabitha and the children were wearing pajamas and listening to holiday music. I observed children playing with developmentally age-appropriate materials like, a large bead maze and blocks. I observed diaper changing, hand washing, sanitation, lunch, and rest time. Today’s lunch consisted of sausage, broccoli/cauliflower, biscuit, and milk. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed: Violation Number Comment Rule 908 Health questionnaire was not completed annually. The operator did not have an updated health questionnaire on file. The operator updated her health questionnaire during the visit. .1703(a)(1) 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training. .1703(a)(5) 2022 Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. The operator did not complete the required health and safety trainings. .1703(b) Child Care programs are always expected to achieve and maintain compliance. The violations observed and documented today must be corrected immediately. Additionally, by 5:00 pm on December 31, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rona Davis Child Care Consultant P.O. Box 1218 Raeford, NC 28376 rona.davis@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: During the today’s visit we discussed: Health Questionnaire: Your previous health questionnaire was completed on 10/5/23. Therefore, a violation was cited because an annual health questionnaire was not updated. It was updated and the violation was corrected during today’s visit. Remember, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .0701(a). If your emergency information has not changed, you can date and initial the form. The Emergency Preparedness and Response (EPR) training for your facility was completed on 11/14/24. After completion of the training, you have four months to complete an EPR plan and begin lockdown and shelter-in-place drills. The facility’s EPR plan is due 3/14/25. Health and Safety training topics must be completed within the first year. Child care staff are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. Complete the health and safety training record as found on the DCDEE website. After the first year, staff must complete the health and safety training topics at least once every five years. Refer to childcare rule .1703(b). Log into DCDEE Moodle with your NCID, search for and register for the required trainings. Recognizing and Responding to Child Abuse and Maltreatment You stated that you have taken the training, but was not able to find the certificate for verification. Child care providers are expected to be well informed about child abuse and neglect issues and adequately trained to prevent and recognize potential maltreatment. The “Recognizing and Responding to Child Abuse and Maltreatment” training must be completed within 90 days of hire. Documentation of training must be kept on file for review. When all courses are completed, send me your course certificates or training transcripts. Ensure that the course is completed by December 31, 2024. Refer to 10A NCAC 09 .1703(a)(5) for more information regarding ongoing training requirements for family child care home operators. Responding to Suspicions of Child Maltreatment course is available at www.preventchildabusenc.org. An on-going training and health and safety documentation training forms were given to you during the visit. Visit the DCDEE website (www.ncchildcare.nc.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at rona.davis@dhhs.nc.gov or 910-309-2480 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1721 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 4/9/2024 Number Present: 1 Completed Date: 4/9/2024 Age: From 0 To 1 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed February 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, January 8, 2024 to July 8, 2024. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed November 17, 2023. T. Pass, Operator/Teacher, was present and assisted me during the visit. T. Pass accompanied me during the walk-through of the indoor area. A child, two-months-old, was present. The infant was held for bottle feeding. Afterwards, the child was placed on his back to sleep. Safe sleep checks were completed and documented during the visit and a diapering routine was observed. T. Pass talked to the infant and encouraged conversation, while imitating sounds and gestures. The children’s files were monitored today. Additionally, T. Pass’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed during the visit: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of the child enrolled on March 26, 2024, was not on file in the home. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. A signed statement was not on file for the child enrolled in the FCCH on March 26, 2024. GS 110-102 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The Family Child Care Home operator did not discuss the operational policies with the parent(s) of the child enrolled on March 26, 2024. 10A NCAC 09. 1715(b) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. The application for the child enrolled on March 26, 2024, did not include all required information including any fears or behavior characteristics the child has. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2041 Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application of the child enrolled on March 26, 2024, did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. 10A NCAC 09 .1721(a)(3)(G)(H) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that T. Pass use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. A preschool-age child enrolled on March 26, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on February 13, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. T. Pass did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on February 13, 2024. T. Pass is on track to complete the three-month self-study / assessment on or before July 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: T. Pass stated she has not requested and submitted her official transcripts to the Workforce Education Unit for evaluation. T. Pass shall request a copy of her official college transcript from Guilford Technical Community College, Fayetteville Technical Community College, and Fayetteville State University, and submit them by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: T. Pass serves no more than two infants under the age of one. At the end of the temporary time period, points will be assigned, and a new license issued. Training: T. Pass shall complete the Emergency Preparedness and Response in Child Care training by January 8, 2025. T. Pass will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with T. Pass. Documentation of the review shall be maintained on file. In Addition, T. Pass shall complete the CCDF health and safety trainings within twelve months of being licensed (January 8, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 1715 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 4/9/2024 Number Present: 1 Completed Date: 4/9/2024 Age: From 0 To 1 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed February 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, January 8, 2024 to July 8, 2024. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed November 17, 2023. T. Pass, Operator/Teacher, was present and assisted me during the visit. T. Pass accompanied me during the walk-through of the indoor area. A child, two-months-old, was present. The infant was held for bottle feeding. Afterwards, the child was placed on his back to sleep. Safe sleep checks were completed and documented during the visit and a diapering routine was observed. T. Pass talked to the infant and encouraged conversation, while imitating sounds and gestures. The children’s files were monitored today. Additionally, T. Pass’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed during the visit: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of the child enrolled on March 26, 2024, was not on file in the home. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. A signed statement was not on file for the child enrolled in the FCCH on March 26, 2024. GS 110-102 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The Family Child Care Home operator did not discuss the operational policies with the parent(s) of the child enrolled on March 26, 2024. 10A NCAC 09. 1715(b) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. The application for the child enrolled on March 26, 2024, did not include all required information including any fears or behavior characteristics the child has. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2041 Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application of the child enrolled on March 26, 2024, did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. 10A NCAC 09 .1721(a)(3)(G)(H) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that T. Pass use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. A preschool-age child enrolled on March 26, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on February 13, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. T. Pass did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on February 13, 2024. T. Pass is on track to complete the three-month self-study / assessment on or before July 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: T. Pass stated she has not requested and submitted her official transcripts to the Workforce Education Unit for evaluation. T. Pass shall request a copy of her official college transcript from Guilford Technical Community College, Fayetteville Technical Community College, and Fayetteville State University, and submit them by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: T. Pass serves no more than two infants under the age of one. At the end of the temporary time period, points will be assigned, and a new license issued. Training: T. Pass shall complete the Emergency Preparedness and Response in Child Care training by January 8, 2025. T. Pass will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with T. Pass. Documentation of the review shall be maintained on file. In Addition, T. Pass shall complete the CCDF health and safety trainings within twelve months of being licensed (January 8, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S.110-91 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 4/9/2024 Number Present: 1 Completed Date: 4/9/2024 Age: From 0 To 1 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed February 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, January 8, 2024 to July 8, 2024. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed November 17, 2023. T. Pass, Operator/Teacher, was present and assisted me during the visit. T. Pass accompanied me during the walk-through of the indoor area. A child, two-months-old, was present. The infant was held for bottle feeding. Afterwards, the child was placed on his back to sleep. Safe sleep checks were completed and documented during the visit and a diapering routine was observed. T. Pass talked to the infant and encouraged conversation, while imitating sounds and gestures. The children’s files were monitored today. Additionally, T. Pass’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed during the visit: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of the child enrolled on March 26, 2024, was not on file in the home. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. A signed statement was not on file for the child enrolled in the FCCH on March 26, 2024. GS 110-102 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The Family Child Care Home operator did not discuss the operational policies with the parent(s) of the child enrolled on March 26, 2024. 10A NCAC 09. 1715(b) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. The application for the child enrolled on March 26, 2024, did not include all required information including any fears or behavior characteristics the child has. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2041 Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application of the child enrolled on March 26, 2024, did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. 10A NCAC 09 .1721(a)(3)(G)(H) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that T. Pass use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. A preschool-age child enrolled on March 26, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on February 13, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. T. Pass did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on February 13, 2024. T. Pass is on track to complete the three-month self-study / assessment on or before July 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: T. Pass stated she has not requested and submitted her official transcripts to the Workforce Education Unit for evaluation. T. Pass shall request a copy of her official college transcript from Guilford Technical Community College, Fayetteville Technical Community College, and Fayetteville State University, and submit them by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: T. Pass serves no more than two infants under the age of one. At the end of the temporary time period, points will be assigned, and a new license issued. Training: T. Pass shall complete the Emergency Preparedness and Response in Child Care training by January 8, 2025. T. Pass will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with T. Pass. Documentation of the review shall be maintained on file. In Addition, T. Pass shall complete the CCDF health and safety trainings within twelve months of being licensed (January 8, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-102 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 4/9/2024 Number Present: 1 Completed Date: 4/9/2024 Age: From 0 To 1 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed February 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, January 8, 2024 to July 8, 2024. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed November 17, 2023. T. Pass, Operator/Teacher, was present and assisted me during the visit. T. Pass accompanied me during the walk-through of the indoor area. A child, two-months-old, was present. The infant was held for bottle feeding. Afterwards, the child was placed on his back to sleep. Safe sleep checks were completed and documented during the visit and a diapering routine was observed. T. Pass talked to the infant and encouraged conversation, while imitating sounds and gestures. The children’s files were monitored today. Additionally, T. Pass’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed during the visit: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of the child enrolled on March 26, 2024, was not on file in the home. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. A signed statement was not on file for the child enrolled in the FCCH on March 26, 2024. GS 110-102 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The Family Child Care Home operator did not discuss the operational policies with the parent(s) of the child enrolled on March 26, 2024. 10A NCAC 09. 1715(b) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. The application for the child enrolled on March 26, 2024, did not include all required information including any fears or behavior characteristics the child has. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2041 Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application of the child enrolled on March 26, 2024, did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. 10A NCAC 09 .1721(a)(3)(G)(H) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that T. Pass use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. A preschool-age child enrolled on March 26, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on February 13, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. T. Pass did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on February 13, 2024. T. Pass is on track to complete the three-month self-study / assessment on or before July 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: T. Pass stated she has not requested and submitted her official transcripts to the Workforce Education Unit for evaluation. T. Pass shall request a copy of her official college transcript from Guilford Technical Community College, Fayetteville Technical Community College, and Fayetteville State University, and submit them by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: T. Pass serves no more than two infants under the age of one. At the end of the temporary time period, points will be assigned, and a new license issued. Training: T. Pass shall complete the Emergency Preparedness and Response in Child Care training by January 8, 2025. T. Pass will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with T. Pass. Documentation of the review shall be maintained on file. In Addition, T. Pass shall complete the CCDF health and safety trainings within twelve months of being licensed (January 8, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Cierra's Better Dayz Academy Facility ID: 26002582 Consultant: RHONDA BLACKMON Operation Type: Family CC Home Case Number: Visit Date: 4/9/2024 Number Present: 1 Completed Date: 4/9/2024 Age: From 0 To 1 Total Minutes: 185 Time In: 09:25 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a second temporary time period visit. The previous temporary time period visit was completed February 13, 2024, and prior to today’s visit, the eighteen-month compliance history score was 100%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a temporary license effective, January 8, 2024 to July 8, 2024. The information on record with DCDEE was verified as correct by Tabatha Pass. Current Inspection is as follows: Sanitation Classification of Superior with zero demerits completed November 17, 2023. T. Pass, Operator/Teacher, was present and assisted me during the visit. T. Pass accompanied me during the walk-through of the indoor area. A child, two-months-old, was present. The infant was held for bottle feeding. Afterwards, the child was placed on his back to sleep. Safe sleep checks were completed and documented during the visit and a diapering routine was observed. T. Pass talked to the infant and encouraged conversation, while imitating sounds and gestures. The children’s files were monitored today. Additionally, T. Pass’ personnel file and program records were monitored. At the completion of the visit, the Visit Summary was reviewed with T. Pass. The following violations were observed during the visit: Violation Number Comment Rule 925 Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of the child enrolled on March 26, 2024, was not on file in the home. G.S.110-91(10); .1727(a)&(b) 1704 Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. A signed statement was not on file for the child enrolled in the FCCH on March 26, 2024. GS 110-102 1828 The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. The Family Child Care Home operator did not discuss the operational policies with the parent(s) of the child enrolled on March 26, 2024. 10A NCAC 09. 1715(b) 1893 Application did not include all required information including, but not limited to: child's full name, named to be called, child’s date of birth, any allergies, including symptoms and the type of response required, and any fears or behavior characteristics a child has. The application for the child enrolled on March 26, 2024, did not include all required information including any fears or behavior characteristics the child has. 10A NCAC 09 .1721 (a)(3)(A)(B)(C)(E) 2041 Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. The application of the child enrolled on March 26, 2024, did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. 10A NCAC 09 .1721(a)(3)(G)(H) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 23, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Rhonda Blackmon Lead Child Care Consultant P.O. Box 279 Linden, NC 28356 Rhonda.blackmon@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance Specific to Today’s Visit: Children’s Files: Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. We discussed the importance of reviewing all children’s files to ensure accuracy with completion of all required areas of the child's application. You should not sign off on the document until all areas of the form have been addressed. We reviewed and discussed the resource from the DCDEE website entitled, “Children’s File Checklist FCCH,” to include the items required to be on file, the due date, and the date received/completed. I recommended that T. Pass use the checklist to monitor the information required to be maintained on file for each child’s record and to ensure all required information is on file by the due date. A preschool-age child enrolled on March 26, 2024, did not have the required information for Day 1 on file at the FCCH. Rated License Assessment: As discussed on February 13, 2024, the FCCH must transition to a 3-5 Star Rated License to continue to be eligible to receive subsidized child care assistance after six (6) months. An application for a star rated license was received today. T. Pass did not request to have the FCCERS-R conducted as part of the rated license assessment. Program Standards: We discussed completing a three (3) month self-study/assessment using the FCCERS-R on February 13, 2024. T. Pass is on track to complete the three-month self-study / assessment on or before July 1, 2024. As a reminder, to earn two points in program standards, you must complete a three-month self-study/assessment using the FCCERS-R. Education Standards: T. Pass stated she has not requested and submitted her official transcripts to the Workforce Education Unit for evaluation. T. Pass shall request a copy of her official college transcript from Guilford Technical Community College, Fayetteville Technical Community College, and Fayetteville State University, and submit them by mail or electronically to the Workforce Education Unit. For guidance and directions on submission of official transcripts, you may visit the following link: https://dcdee.works.nc.gov/. Quality Point: T. Pass serves no more than two infants under the age of one. At the end of the temporary time period, points will be assigned, and a new license issued. Training: T. Pass shall complete the Emergency Preparedness and Response in Child Care training by January 8, 2025. T. Pass will have four (4) months from the date of completion to go online at https://rmp.nc.gov/portal/portal.aspx and complete the EPR Plan. As a reminder, you shall review the EPR Plan annually or when information in the plan changes to ensure all information is current. Additional caregivers and substitutes shall review the EPR Plan during orientation and/or on an annual basis with T. Pass. Documentation of the review shall be maintained on file. In Addition, T. Pass shall complete the CCDF health and safety trainings within twelve months of being licensed (January 8, 2025). The CCDF Health and Safety trainings are now available in the DCDEE Moodle Learning platform (https://www.dcdee.moodle.nc.gov/). You already know the Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, the DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. Please feel free to contact me at 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times