Children's Playzone

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 2/5/2026 Number Present: 4 Completed Date: 2/5/2026 Age: From 0 To 3 Total Minutes: 190 Time In: 09:20 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed August 4, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 100% which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three-Star License issued August 23, 2023. The License was based on the program earning six (6) points in education standards, two (2) points in program standards, and one quality point by choosing to meet a Programmatic option: with services no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis, Operator. Current Inspections are as follows: Sanitation Classification of Superior completed 12/2/2025. Ms. Daivs was present while I observed the indoor and outdoor areas. Upon entering children were observed playing in the play area of the home. The children were participating in free choice play. Lunch today was fish sticks, potatoes, mandarin oranges, and milk. An observation was completed from 9:25a.m. to 9:45a.m., the children were observed participating in free choice play. The children were pretending to cook, clean, and play dress up in the housekeeping play area. The provider was feeding one infant child while one child sat near her playing with some grasping toys. At the completion of the visit, the Visit Summary was reviewed with Ms. Davis. The following violations were observed. Violation Number Comment Rule 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The additional caregiver, did not renew CPR course prior to expiration date 12/2025. See the additional caregivers verification form attached. .1703(a)(3) 1735 The daily schedule, activity plan, infant feeding plan, allergy posting, SIDS Sleep Chart/visual check were not maintained on file for a minimum of 30 days from the revision or replacement date. The operator did not complete the SIDS Sleep Chart/visual check for one infant that was enrolled on 1/7/2026. This was corrected during today's visit. A SIDS Sleep Chart/visual check was started today. .1721((f)(4)(A) 1945 Items that are prohibited to be an infants sleep space, eg. pillows, wedges, blankets, toys, bumper pads, quilts, loose bedding, towels, and wash cloths were present in the crib with a sleeping infant. The provider had a pillow and two grasping toys in the crib with the child while sitting on the pillow in the crib. This was corrected by the operator removing the pillows and toy from the crib. .1724(a )(3) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 19, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to me. Name Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 Sandra.Johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TA: A violation was cited for CPR training not being renewed prior to expiration date. Refer to NC Child Care Rule 10 A NCAC 09 .1702(b)(2). We discussed the strategies: Start a checklist for your additional caregiver. You as the operator give deadline as to when documents must be submitted to you. During today’s visit the following information was reviewed and forms left for the Pathways to the Stars. (New QRIS), Education Standards, CQI Plan, Family and Community Engagement Standards. Ms. Davis stated that she has already begun to work on the requirements for pathway two and that she is working with Kathy Hoffler, Family Child Care Consultant, with the Partnership for Children, who has already begun to work with her. We reviewed her education in Works Unit. The plan is for Ms. Davis to complete all requirements and submit documents to me by February of request to be evaluated for a five-star license. During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program have a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. An observation was completed from 9:25a.m. to 9:45a.m., the children were engaged in playing in free choice activities. The operator sat with the children while they played. She talked to the children about what they were doing. The children were smiling and sharing and telling the provider about what they were doing. I encouraged the operator to keep having good interaction with the children, talking, playing, and singing with them. This will help with the children’s vocabulary, social and emotional skills Reminders: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program has a copy of the publication https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website ( https://ccpfc.org/ ) and complete the training. The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Visit the DCDEE website at https://ncchildcare.ncdhhs.gov for updated requirements, forms, and other pertinent information. Please feel free to contact me at sandra.johnson@dhhs.nc.gov or 910-408-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1714 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 7/25/2024 Number Present: 3 Completed Date: 7/25/2024 Age: From 1 To 3 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Trainings. The previous Annual Compliance Visit was completed August 4, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 96% which is above the 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three Star License issued August 23, 2023. The License was based on the program earning six points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option with serves no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis. Current Inspection is as follow: Sanitation Classification of Superior completed January 25, 2024. Ms. Campbell, Additional Caregiver, was present upon my arrival. Ms. Davis was called and was on her way back from picking up items for lunch. Ms. Davis returned to the facility at about 9:15a.m. I observed the indoor and outdoor areas. Upon my arrival there were 3 children present. The children were observed playing in the play area of the home. The children were playing in free choice activities. Lunch served today was fish sticks, wheat bread, green beans, apple sauce, and milk. During today’s visit the Facility Application, Appendix A, Statement of Responsibilities was updated and the Legal Designee. At the completion of the visit, the Visit Summary was reviewed with Ms. Davis. The following violation was observed. Violation Number Comment Rule 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator had not completed the ERP Plan annually. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 8, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the EPR Plan for the facility not being completing annually. Refer to NC Child Care Rule 10A NCAC 09 .1714(e). We discussed the strategies: Ensure that you are visit the website when you enroll new children and when any information need to be updated. You must complete the EPR annually as it is required. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs,nc.gov or 910-405-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 7/25/2024 Number Present: 3 Completed Date: 7/25/2024 Age: From 1 To 3 Total Minutes: 180 Time In: 10:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Trainings. The previous Annual Compliance Visit was completed August 4, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 96% which is above the 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three Star License issued August 23, 2023. The License was based on the program earning six points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option with serves no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis. Current Inspection is as follow: Sanitation Classification of Superior completed January 25, 2024. Ms. Campbell, Additional Caregiver, was present upon my arrival. Ms. Davis was called and was on her way back from picking up items for lunch. Ms. Davis returned to the facility at about 9:15a.m. I observed the indoor and outdoor areas. Upon my arrival there were 3 children present. The children were observed playing in the play area of the home. The children were playing in free choice activities. Lunch served today was fish sticks, wheat bread, green beans, apple sauce, and milk. During today’s visit the Facility Application, Appendix A, Statement of Responsibilities was updated and the Legal Designee. At the completion of the visit, the Visit Summary was reviewed with Ms. Davis. The following violation was observed. Violation Number Comment Rule 1876 The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current. The operator had not completed the ERP Plan annually. .1714(e ) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 8, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for the EPR Plan for the facility not being completing annually. Refer to NC Child Care Rule 10A NCAC 09 .1714(e). We discussed the strategies: Ensure that you are visit the website when you enroll new children and when any information need to be updated. You must complete the EPR annually as it is required. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs,nc.gov or 910-405-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 2/5/2024 Number Present: 3 Completed Date: 2/5/2024 Age: From 3 To 3 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed August 4, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 98% which is above the 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three Star License issued August 23, 2023. The License was based on the program earning six points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option with serves no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis. Current Inspection is as follow: Sanitation Classification of Superior completed January 15, 2024. Ms. Davis, Teacher, and L. Campbell, Teacher, was present while I observed the indoor and outdoor areas. Upon my arrival there were 3 children present. The children were observed playing in the play area of the home. The children were playing in free choice activities. Lunch served today will be fish sticks, wheat bread, potatoes, pears, and milk. I completed an observation from 9:15a.m. to 9:35a.m.: the teachers were engaged with the Children. One of the teachers read the story “Brown, Brown, Bear” with the children and then talked about colors of the animals. The teacher asked each child to find the different color she requested from the different centers. The children enjoyed finding the colors and showing the teacher that they knew their colors. They got excited when she clapped for them and told them what a great job they were doing. The children also reviewed their shapes and participated in music and movement. At the completion of the visit, the Visit Summary was reviewed with Ms. Davis. The following violations were observed. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. Upon enter the facility the playground area was monitored. The outdoor play area where the children play there were three large holes that had been dug. The holes could be tripping hazards for children. .1719(a)(1)&(17) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The facility did not have a sanitation inspection completed within a twelve month period. prior to the inspection I received via email on 1/15/2024. the last inspection had been completed on 12/7/2022 GS 110-91 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 19, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA Positive Feedback and Encouragement: Based on today’s observation, I discussed with the teachers to keep having positive interactions and providing various learning opportunities to the children, I shared with the teacher that the positive interactions and conversations between her and the children would provide great learning opportunities for them. However, when providing feedback to children it should be descriptive rather than just saying “Good job” or “Thanks”, provide a brief description of the observed behavior. This feedback helps children know exactly what the behavior is that you would like to see repeated. For example, “Thanks for hanging up your coat all by yourself, Cameron. You sure are getting big.“ “Wow, Patrick, you just washed your hands all by yourself without Ms. Ellie or me even telling you to do it.” Tone of voice, facial expressions, being on a child’s level, and the timeliness of when the feedback is delivered are all variables that affect the spirit in which feedback is accepted. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs,nc.gov or 910-405-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 2/5/2024 Number Present: 3 Completed Date: 2/5/2024 Age: From 3 To 3 Total Minutes: 120 Time In: 09:00 AM Time Out: 11:00 AM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The previous Annual Compliance Visit was completed August 4, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 98% which is above the 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three Star License issued August 23, 2023. The License was based on the program earning six points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option with serves no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis. Current Inspection is as follow: Sanitation Classification of Superior completed January 15, 2024. Ms. Davis, Teacher, and L. Campbell, Teacher, was present while I observed the indoor and outdoor areas. Upon my arrival there were 3 children present. The children were observed playing in the play area of the home. The children were playing in free choice activities. Lunch served today will be fish sticks, wheat bread, potatoes, pears, and milk. I completed an observation from 9:15a.m. to 9:35a.m.: the teachers were engaged with the Children. One of the teachers read the story “Brown, Brown, Bear” with the children and then talked about colors of the animals. The teacher asked each child to find the different color she requested from the different centers. The children enjoyed finding the colors and showing the teacher that they knew their colors. They got excited when she clapped for them and told them what a great job they were doing. The children also reviewed their shapes and participated in music and movement. At the completion of the visit, the Visit Summary was reviewed with Ms. Davis. The following violations were observed. Violation Number Comment Rule 701 All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. Upon enter the facility the playground area was monitored. The outdoor play area where the children play there were three large holes that had been dug. The holes could be tripping hazards for children. .1719(a)(1)&(17) 1544 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The facility did not have a sanitation inspection completed within a twelve month period. prior to the inspection I received via email on 1/15/2024. the last inspection had been completed on 12/7/2022 GS 110-91 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on February 19, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA Positive Feedback and Encouragement: Based on today’s observation, I discussed with the teachers to keep having positive interactions and providing various learning opportunities to the children, I shared with the teacher that the positive interactions and conversations between her and the children would provide great learning opportunities for them. However, when providing feedback to children it should be descriptive rather than just saying “Good job” or “Thanks”, provide a brief description of the observed behavior. This feedback helps children know exactly what the behavior is that you would like to see repeated. For example, “Thanks for hanging up your coat all by yourself, Cameron. You sure are getting big.“ “Wow, Patrick, you just washed your hands all by yourself without Ms. Ellie or me even telling you to do it.” Tone of voice, facial expressions, being on a child’s level, and the timeliness of when the feedback is delivered are all variables that affect the spirit in which feedback is accepted. Reminders: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline The DCDEE has a new initiative – Natural Outdoor Learning Initiative. Through this initiative, we hope to: increase knowledge and confidence for everyone in developing and implementing best practices to support the creation, programming, and safe use of naturalized outdoor spaces in child care facilities. You can learn more by visiting the NLI website, where you will also find many resources, including an updated Toolkit designed to help you enhance your outdoor learning environment. The downloadable NLI Toolkit is available at: https://naturalearning.org/preschool-outdoor-toolkit QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs,nc.gov or 910-405-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1703 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 8/4/2023 Number Present: 5 Completed Date: 8/4/2023 Age: From 2 To 6 Total Minutes: 210 Time In: 08:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 98% which is above the 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three Star License issued March 24, 2020. The License was based on the program earning six points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option with serves no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis. Current Inspection is as follow: Sanitation Classification of Superior completed December 7, 2022. Ms. Davis, Teacher, and L. Campbell, Teacher, was present while I observed the indoor and outdoor areas. Upon my arrival there were 4 children present, one other child arrived during the visit. The preschool children were participating in free choice play. The one school-age child was playing a matching word game on his individual tablet. The school-age child transitioned from playing on his tablet to playing with cars and trucks in the block area of the facility. The children were engaged in their playtime. Lunch served today will be ground beef meat with taco seasoning, tortilla’s, corn, pineapples, and milk. During today’s visit, while monitoring the operators file, Recognizing/Responding and Suspicions of Child Maltreatment had expired 6/30/2023. This training is part of the Health & Safety trainings and should be completed every five years. At the completion of the visit, the Visit Summary was reviewed with T. Davis. The following violation was observed. Violation Number Comment Rule 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within five years of the last time receiving the training. The training expired on 6/30/2023. .1703(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 18, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for Recognizing/Responding and Suspicions of Child Maltreatment. Refer to Child Care Rule 10A NCAC 09 .1703 (5)(a). We discussed the following strategies: When completing your Health and Safety trainings every five years, make sure to complete Recognizing/Responding and Suspicions of Child Maltreatment, at the same time. This will prevent you from forgetting about the training. Keep track of when trainings are due on a clip board, calendar, or even a dry erase board. Reminders: QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs,nc.gov or 910-405-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: CHILDREN'S PLAYZONE Facility ID: 26001193 Consultant: SANDRA JOHNSON Operation Type: Family CC Home Case Number: Visit Date: 8/4/2023 Number Present: 5 Completed Date: 8/4/2023 Age: From 2 To 6 Total Minutes: 210 Time In: 08:45 AM Time Out: 12:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The previous Annual Compliance Visit was completed August 16, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 98% which is above the 75%, required by North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three Star License issued March 24, 2020. The License was based on the program earning six points in education standards, two points in program standards, and one quality point by choosing to meet a programmatic option with serves no more than two infants under one year of age. The information on record with DCDEE was verified as correct by Tonya Davis. Current Inspection is as follow: Sanitation Classification of Superior completed December 7, 2022. Ms. Davis, Teacher, and L. Campbell, Teacher, was present while I observed the indoor and outdoor areas. Upon my arrival there were 4 children present, one other child arrived during the visit. The preschool children were participating in free choice play. The one school-age child was playing a matching word game on his individual tablet. The school-age child transitioned from playing on his tablet to playing with cars and trucks in the block area of the facility. The children were engaged in their playtime. Lunch served today will be ground beef meat with taco seasoning, tortilla’s, corn, pineapples, and milk. During today’s visit, while monitoring the operators file, Recognizing/Responding and Suspicions of Child Maltreatment had expired 6/30/2023. This training is part of the Health & Safety trainings and should be completed every five years. At the completion of the visit, the Visit Summary was reviewed with T. Davis. The following violation was observed. Violation Number Comment Rule 2019 Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame. The operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within five years of the last time receiving the training. The training expired on 6/30/2023. .1703(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 18, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Sandra Johnson Child Care Consultant P.O. Box 64401 Fayetteville, NC 28306 sandra.johnson@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA A violation was cited for Recognizing/Responding and Suspicions of Child Maltreatment. Refer to Child Care Rule 10A NCAC 09 .1703 (5)(a). We discussed the following strategies: When completing your Health and Safety trainings every five years, make sure to complete Recognizing/Responding and Suspicions of Child Maltreatment, at the same time. This will prevent you from forgetting about the training. Keep track of when trainings are due on a clip board, calendar, or even a dry erase board. Reminders: QRIS Modernization (Two–Five Star Rated Licenses): The North Carolina Child Care Commission and the NCDHHS Division of Child Development and Early Education (DCDEE) are collaborating to modernize North Carolina's Quality Rating and Improvement System (QRIS) commonly known as the Star Rated License. DCDEE are developing a plan that will be reviewed by the legislature in Spring 2024. During the next few months, we are collecting information from parents, teachers, administrators, operators, and partners to consider in the plan. You are invited to participate in opportunities for Commission members and Division staff to listen and learn about your experiences and challenges within our Star Rated License system. An email with upcoming community outreach meetings and/or webinar dates will be sent in an email from DCDEE. Feel free to share this information with ECE colleagues and parents too. Please visit DCDEE’s website for the latest child care updates and information for child care at https://ncchildcare.ncdhhs.gov/. Please feel free to contact me at sandra.johnson@dhhs,nc.gov or 910-405-8985 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times