Busy Bodies Home Childcare Services

10A NCAC 09 .0701 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 6/12/2026 Number Present: 4 Completed Date: 6/12/2026 Age: From 1 To 2 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Assessment Visit including health and safety training requirements. The previous Annual Compliance with Rated License Assessment Visit was completed July 16, 2025, and prior to today’s visit, the eighteen-month compliance history score was 98%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior December 11, 2025. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, four (4) preschool-aged children were in the child care area of the home. The operator and children were completed diapering, toileting, and hand washing routines. The operator and children engaged in an alphabet group activity by matching the letter Aa with objects that begin with the letter. S. Smith guided children in discussing and coloring on art paper and jumbo crayons. The operator stated they changed their outdoor play time due to extreme heat forecasts. In preparation for mealtime, the operator assisted children with hand washing routines. For lunch, children were served sausage and vegetables, fresh blueberries and strawberries mixed, and milk. I observed mats on the floor with clean linen for children’s rest time. Ms. Smith monitored the children as they rested on individual mats on clean linen. Soft instrumental music played in the background. A checklist was used to note the requirements monitored during today’s visit. A Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The operator’s file and two children’s files were monitored. The most recent fire drill was completed May 4, 2026. A lockdown emergency drill was completed March 2, 2026. The monthly outdoor inspection checklist was completed on June 1, 2026. The facility’s EPR Plan/Ready to Go file and ABCMS were monitored as current. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The CPR certification on file for the operator expired on March 31, 2026. .1703(a)(3) 908 Health questionnaire was not completed annually. The most current health questionnaire on file for the operator expired on May 1, 2026. The violation was corrected when the operator completed a health questionnaire during the visit. .1703(a)(1) 1886 Required locked storage was not secure with combination locks, electronic, or magnetic devices, key, or equivalent locking devices. Accessible to children in care, the storage area/laundry room in the carport was not lock. The violation was corrected when the operator locked the storage room with a padlock and key. .1719 (a) (7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 26, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Assessment: An Application for Assessment for a Rated License for a FCCH was received during today’s visit. The facility chose the Classroom and Instructional Quality Pathway. The following documents were reviewed and monitored for compliance today: • Family and Community Engagement Standards (FCCH) – Family and Community Engagement Foundational Practices and three additional options: C-2 and EL-2. • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (FCCH). Goals were identified for the operator, time frame to achieve the goal, and steps to achieve the goal were documented on the plan. • The operator qualifies as a FCCH provider with the NCECC and has over 17 years of experience in licensed child care. • Gee Whiz Curriculum and Desired Results Developmental Profile is being used with children enrolled. Coaching and training opportunities for the operator was provided by Cumberland County Partnership for Children. Documentation of coaching/training will be maintained on-site and available for review. Based on the information provided, the facility may be eligible for a four (4) Star License. The completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. You must mail the old license to me once the new one is received, as it remains the property of the State of North Carolina. Facility Specific TA/Consultation/Reminders: Health Questionnaire (FCCH): A violation for an annual health questionnaire was cited today. Your most current health questionnaire was completed on 5/1/2026. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar. CPR/First Aid: A violation regarding CPR was observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion along with the compliance letter. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Outdoor Play: Every child must have an opportunity to be outdoors daily; if weather conditions permit. This requirement is for all ages including infants and toddlers. Due to extreme heat indices, it is important to remind parents about the requirement to go outdoors daily and that each child must come to school prepared to go outdoors. This includes bringing the appropriate clothes to child care and ensuring each child is able to participate in daily activities. Parents should determine whether their child is too sick to attend child care if they are unable to participate in the daily activities. The Weather watch chart must be used to determine “weather permitting”, and a thermometer may be posted outside a window, so staff can determine accurate temperatures. Ensure staff are trained in reading your posted Weather watch chart; you can also use the chart to help educate parents about when outdoor play should take place. For additional guidance, you may refer to the following requirements: Child Care Rule .0102 (27) "If weather conditions permit" means: (a) temperatures that fall within the guidelines developed by the Iowa Department of Public Health and specified on the Child Care Weather Watch chart. These guidelines shall be used when determining appropriate weather conditions for taking children outside for outdoor learning activities and playtime. This chart may be downloaded free of charge from https://hhs.iowa.gov/sites/default/files/portals/1/userfiles/128/child%20care%20weather%20watch%20june%202020%20final.pdf; and is incorporated by reference and includes subsequent editions and amendments; (b) following the air quality standards as set out in 15A NCAC 18A .2832(d). The Air Quality Color Guide can be found on the Division's web site at https://airquality.climate.ncsu.edu/air-guide/aq-datasets/ or call 1-888-RU4NCAIR (1- 888-784- 6224); and (c) no active precipitation. Caregivers may choose to go outdoors when there is active precipitation if children have appropriate clothing such as rain boots and raincoats, or if they are under a covered area. Sanitation Rule 2832(d): If a daily air quality forecast is made by the Division of Air Quality or the regional air quality agency for the county where a center is located, outdoor activity for children shall be restricted as follows. On days with a code orange (unhealthy for sensitive groups) forecast, children shall not be outside participating in physical activity between noon and 8:00 p.m. for more than one hour. On days with a code red (unhealthy) forecast, children shall not be outside participating in physical activity between noon and 8:00 p.m. for more than 15 minutes. On days with a code purple (very unhealthy) forecast, children shall not be outside participating in physical activity between noon and 8:00 p.m. Provisions shall be made to allow children with diagnosed asthma or with coughing or wheezing symptoms to participate in physical activity indoors on days with a code orange, red or purple air quality forecast. As you can see each code within the rule does not prohibit outdoor play, rather, it provides information on when considerations and adjustments should be made to the outdoor play schedule. Partner Update: Starting in June 2026, the administration of the Military Child Care in Your Neighborhood (MCCYN) Program will transition from Child Care Aware of America (CCAoA) to the MilitaryChildCare.com Fee Assistance Management (MCC FAM) team. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or (910) 305-2371 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 6/12/2026 Number Present: 4 Completed Date: 6/12/2026 Age: From 1 To 2 Total Minutes: 240 Time In: 09:30 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Assessment Visit including health and safety training requirements. The previous Annual Compliance with Rated License Assessment Visit was completed July 16, 2025, and prior to today’s visit, the eighteen-month compliance history score was 98%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior December 11, 2025. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, four (4) preschool-aged children were in the child care area of the home. The operator and children were completed diapering, toileting, and hand washing routines. The operator and children engaged in an alphabet group activity by matching the letter Aa with objects that begin with the letter. S. Smith guided children in discussing and coloring on art paper and jumbo crayons. The operator stated they changed their outdoor play time due to extreme heat forecasts. In preparation for mealtime, the operator assisted children with hand washing routines. For lunch, children were served sausage and vegetables, fresh blueberries and strawberries mixed, and milk. I observed mats on the floor with clean linen for children’s rest time. Ms. Smith monitored the children as they rested on individual mats on clean linen. Soft instrumental music played in the background. A checklist was used to note the requirements monitored during today’s visit. A Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. The operator’s file and two children’s files were monitored. The most recent fire drill was completed May 4, 2026. A lockdown emergency drill was completed March 2, 2026. The monthly outdoor inspection checklist was completed on June 1, 2026. The facility’s EPR Plan/Ready to Go file and ABCMS were monitored as current. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 511 Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. The CPR certification on file for the operator expired on March 31, 2026. .1703(a)(3) 908 Health questionnaire was not completed annually. The most current health questionnaire on file for the operator expired on May 1, 2026. The violation was corrected when the operator completed a health questionnaire during the visit. .1703(a)(1) 1886 Required locked storage was not secure with combination locks, electronic, or magnetic devices, key, or equivalent locking devices. Accessible to children in care, the storage area/laundry room in the carport was not lock. The violation was corrected when the operator locked the storage room with a padlock and key. .1719 (a) (7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 26, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Assessment: An Application for Assessment for a Rated License for a FCCH was received during today’s visit. The facility chose the Classroom and Instructional Quality Pathway. The following documents were reviewed and monitored for compliance today: • Family and Community Engagement Standards (FCCH) – Family and Community Engagement Foundational Practices and three additional options: C-2 and EL-2. • Individual Continuous Quality Improvement (CQI) Professional Development (PD) Plan (FCCH). Goals were identified for the operator, time frame to achieve the goal, and steps to achieve the goal were documented on the plan. • The operator qualifies as a FCCH provider with the NCECC and has over 17 years of experience in licensed child care. • Gee Whiz Curriculum and Desired Results Developmental Profile is being used with children enrolled. Coaching and training opportunities for the operator was provided by Cumberland County Partnership for Children. Documentation of coaching/training will be maintained on-site and available for review. Based on the information provided, the facility may be eligible for a four (4) Star License. The completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. You must mail the old license to me once the new one is received, as it remains the property of the State of North Carolina. Facility Specific TA/Consultation/Reminders: Health Questionnaire (FCCH): A violation for an annual health questionnaire was cited today. Your most current health questionnaire was completed on 5/1/2026. As a reminder, a health questionnaire shall be completed annually unless a medical statement was completed within the same year. Refer to child care rule 10A NCAC 09 .0701(a). We discussed adding a reminder on your calendar. CPR/First Aid: A violation regarding CPR was observed and documented today. Record keeping is one of the most time-consuming tasks associated with administration. It is an important part of licensure. Staff records consist of various documentation such as employment application, medical report, TB test results, Annual Health questionnaire, Emergency contact information, CRC qualification letter, documentation of orientation, in service training hours, CPR and First Aid, and playground safety. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. Both documents can be found on the DCDEE Website underneath the provider and professional development tabs. Please submit certificates of completion along with the compliance letter. Storage of Hazardous Items: The violation for storage of hazardous items was cited today. Properly storing hazardous materials is important because if in reach of children, may present a poison hazard if ingested, inhaled, or handled. I shared that additional information regarding the storage of medication can be found in Child Care Sanitation Rule 15A NCAC 18A.2820(b). A copy of the “Hazardous Items Storage for Child Care” resource may be obtained from our website. We also discussed the following strategies for achieving and maintaining compliance: review the resource with staff at your next staff meeting; remind staff to check behind the other; and periodically check classroom spaces throughout the day to ensure all hazardous items are locked. NCDHHS Responds to Increase in Measles Cases: Measles is on the rise globally and in North Carolina. As a highly contagious, airborne disease, even one case is a major priority for public health. NCDHHS is taking action by launching new outreach resources for child care providers, families, and community stakeholders to help curb the spread. Child care providers can share information about vaccinations with the families served and be informed with the most current information. For more information and to access tools and resources, visit NCDHHS at dph.ncdhhs.gov/measles. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Outdoor Play: Every child must have an opportunity to be outdoors daily; if weather conditions permit. This requirement is for all ages including infants and toddlers. Due to extreme heat indices, it is important to remind parents about the requirement to go outdoors daily and that each child must come to school prepared to go outdoors. This includes bringing the appropriate clothes to child care and ensuring each child is able to participate in daily activities. Parents should determine whether their child is too sick to attend child care if they are unable to participate in the daily activities. The Weather watch chart must be used to determine “weather permitting”, and a thermometer may be posted outside a window, so staff can determine accurate temperatures. Ensure staff are trained in reading your posted Weather watch chart; you can also use the chart to help educate parents about when outdoor play should take place. For additional guidance, you may refer to the following requirements: Child Care Rule .0102 (27) "If weather conditions permit" means: (a) temperatures that fall within the guidelines developed by the Iowa Department of Public Health and specified on the Child Care Weather Watch chart. These guidelines shall be used when determining appropriate weather conditions for taking children outside for outdoor learning activities and playtime. This chart may be downloaded free of charge from https://hhs.iowa.gov/sites/default/files/portals/1/userfiles/128/child%20care%20weather%20watch%20june%202020%20final.pdf; and is incorporated by reference and includes subsequent editions and amendments; (b) following the air quality standards as set out in 15A NCAC 18A .2832(d). The Air Quality Color Guide can be found on the Division's web site at https://airquality.climate.ncsu.edu/air-guide/aq-datasets/ or call 1-888-RU4NCAIR (1- 888-784- 6224); and (c) no active precipitation. Caregivers may choose to go outdoors when there is active precipitation if children have appropriate clothing such as rain boots and raincoats, or if they are under a covered area. Sanitation Rule 2832(d): If a daily air quality forecast is made by the Division of Air Quality or the regional air quality agency for the county where a center is located, outdoor activity for children shall be restricted as follows. On days with a code orange (unhealthy for sensitive groups) forecast, children shall not be outside participating in physical activity between noon and 8:00 p.m. for more than one hour. On days with a code red (unhealthy) forecast, children shall not be outside participating in physical activity between noon and 8:00 p.m. for more than 15 minutes. On days with a code purple (very unhealthy) forecast, children shall not be outside participating in physical activity between noon and 8:00 p.m. Provisions shall be made to allow children with diagnosed asthma or with coughing or wheezing symptoms to participate in physical activity indoors on days with a code orange, red or purple air quality forecast. As you can see each code within the rule does not prohibit outdoor play, rather, it provides information on when considerations and adjustments should be made to the outdoor play schedule. Partner Update: Starting in June 2026, the administration of the Military Child Care in Your Neighborhood (MCCYN) Program will transition from Child Care Aware of America (CCAoA) to the MilitaryChildCare.com Fee Assistance Management (MCC FAM) team. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov/) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or (910) 305-2371 or Rhonda Blackmon, Licensing Supervisor at rhonda.blackmon@dhhs.nc.gov (910) 709-4168 if you have any questions or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 7/16/2025 Number Present: 2 Completed Date: 7/16/2025 Age: From 1 To 2 Total Minutes: 195 Time In: 09:15 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including health and safety training requirements. The previous Annual Compliance with Rated License Assessment Visit was completed August 1, 2024, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior November 20, 2024. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, two (2) preschool-aged children were in the child care area of the home. Children were observed eating breakfast. Children consumed blueberry pancake and sausage on a stick, scrambled eggs, applesauce, and milk. The operator transitioned children to the bathroom for toileting and hand washing before doing a group activity. S. Smith guided children in discussing and coloring shapes on art paper and jumbo crayons. In the outdoor play area, children played with push toys, tossed balls, and ran around chasing each other. When returning indoors, the operator assisted children with hand washing routines and danced to children’s music. For lunch, children were served Salisbury steak, whole grain rice, corn, fresh plums, and milk. I observed mats on the floor with clean linen for children’s rest time. Ms. Smith monitored the children as they rested on individual mats on clean linen. Soft instrumental music played in the background. A Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. One children’s files were monitored. The most recent fire drill was completed July 2, 2025. A lockdown emergency drill was completed May 2, 2025. The monthly outdoor inspection checklist was completed on prior to my arrival on July 2, 2025. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violation was observed: Violation Number Comment Rule 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The most current EPR Plan on file dated August 17, 2023 was not updated annually with current information. The Ready to Go File did not have children's applications of current enrollment. .1714(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 30, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Health & Safety Trainings The operator requested assistance with completed Health and Safety trainings through DCDEE Moodle in February 2025. I reminded her to complete the required Recognizing and Responding to Child Maltreatment training. You may access the training by visiting https://www.preventchildabusenc.org/. I suggested the operator update the Health and Safety Training Record once all trainings have been completed. EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10) On-going Training: The operator and I discussed obtaining on-going training hours either in-person or virtually. We discussed a variety agencies to obtain on-going training hours. The operator stated they would prefer to attend virtual trainings. I recommended the operator visit the Partnership for Children of Cumberland County at www.ccpfc.org for an updated training calendar along with Southwestern Childcare Commission at https://www.swcdcinc.org/, NC Rated License Assessment Project at https://ncrlap.org/, and Positive Childhood Alliance of NC at https://preventchildabusenc.org/onlinetrainings/ for more information. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/1/2024 Number Present: 6 Completed Date: 8/1/2024 Age: From 0 To 6 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit including Health and Safety training requirements. The previous Annual Compliance with Rated License Assessment Visit was completed August 15, 2023, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior January 24, 2024. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, four (4) preschool-aged children and two (2) school-aged children were in the child care area of the home. Children were observed playing with playdough with tools. The operator assisted children with chanting the alphabet, counting to 100, and doing simple addition problems with the school-aged children. Outdoors, children played with balls, and hoops, rode push/pull toys, and played in the playhouses. Upon return indoors, the operator assisted children with toileting and hand washing routines. For lunch, children were served hamburger on roll, buttered pasta, green beans, fresh sliced strawberries, and milk. I observed Ms. Smith monitoring the children as they rested on individual mats on clean linen. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. Two children’s records were monitored. The most recent fire drill was completed March 5, 2024 and the most recent shelter-in-place drill was completed February 5, 2024. The monthly outdoor inspection checklist was completed on July 1, 2024. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Documentation of parents' receipt of the facility's Written Plan of Care was not on file for child, J.A. enrolled April 22, 2024. .1712(e )(6) 1853 The operator did not conduct a monthly fire drill. The most current fire drill on record was completed March 5, 2024. This is a repeat violation from March 19, 2024. The violation was corrected when the operator conducted a fire drill during the visit. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The most current lockdown or shelter-in-place drill on record was completed February 5, 2024. This is a repeat violation from March 19, 2024. The violation was corrected when the operator conducted a shelter-in-place drill during the visit. .1719(a )(16) & .1721(e )(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 15, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Monthly Fire Drills and Quarterly Emergency Drills: Violations were cited for the operator not conducting and recording a monthly fire drill and a quarterly shelter-in-place or lockdown drill. To maintain a safe and healthy environment, fire drills must be completed monthly and a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month or every three months on the fire drill documentation log and scheduling drills on a calendar. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/1/2024 Number Present: 6 Completed Date: 8/1/2024 Age: From 0 To 6 Total Minutes: 240 Time In: 09:15 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance visit including Health and Safety training requirements. The previous Annual Compliance with Rated License Assessment Visit was completed August 15, 2023, and prior to today’s visit, the eighteen-month compliance history score was 96%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior January 24, 2024. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, four (4) preschool-aged children and two (2) school-aged children were in the child care area of the home. Children were observed playing with playdough with tools. The operator assisted children with chanting the alphabet, counting to 100, and doing simple addition problems with the school-aged children. Outdoors, children played with balls, and hoops, rode push/pull toys, and played in the playhouses. Upon return indoors, the operator assisted children with toileting and hand washing routines. For lunch, children were served hamburger on roll, buttered pasta, green beans, fresh sliced strawberries, and milk. I observed Ms. Smith monitoring the children as they rested on individual mats on clean linen. A checklist was used to note the requirements I monitored today. The Verification of Required Information for Operator and Additional Caregivers and Statements of Responsibility forms were completed during today’s visit. Two children’s records were monitored. The most recent fire drill was completed March 5, 2024 and the most recent shelter-in-place drill was completed February 5, 2024. The monthly outdoor inspection checklist was completed on July 1, 2024. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 1718 The written plan of care was not given and explained to parents of children in care on or before the first day the child attended the home. Parents did not sign a statement acknowledging the receipt and explanation of the plan. Parents did not give written permission for their child to be transported by the operator for specific routine tasks that are included on the written schedule. Documentation of parents' receipt of the facility's Written Plan of Care was not on file for child, J.A. enrolled April 22, 2024. .1712(e )(6) 1853 The operator did not conduct a monthly fire drill. The most current fire drill on record was completed March 5, 2024. This is a repeat violation from March 19, 2024. The violation was corrected when the operator conducted a fire drill during the visit. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The most current lockdown or shelter-in-place drill on record was completed February 5, 2024. This is a repeat violation from March 19, 2024. The violation was corrected when the operator conducted a shelter-in-place drill during the visit. .1719(a )(16) & .1721(e )(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 15, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Monthly Fire Drills and Quarterly Emergency Drills: Violations were cited for the operator not conducting and recording a monthly fire drill and a quarterly shelter-in-place or lockdown drill. To maintain a safe and healthy environment, fire drills must be completed monthly and a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month or every three months on the fire drill documentation log and scheduling drills on a calendar. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0102 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 2 To 4 Total Minutes: 180 Time In: 11:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance with Rated License Assessment Visit was completed August 15, 2023, and prior to today’s visit, the eighteen-month compliance history score was 98%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior January 24, 2024. A copy of the sanitation inspection was received during today’s visit. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, Ms. Smith and four (4) preschool-aged children were in the child care area of the home preparing for rest time. Children completed toileting and hand washing routines with Ms. Smith’s assistance. Mealtime was not observed however, for lunch, children were served meatballs with whole grain rice, vegetable medley, fresh sliced apples, and milk. I observed Ms. Smith monitoring children as they rested on individual mats on clean linen. The FCCH Operator's Statement of Responsibility and FCCH Verification of Required Information for Operator and Additional Caregivers forms were completed. Children records were monitored today. The most recent fire drill was completed January 12, 2024 and the most recent shelter-in-place drill was completed August 10, 2023. The monthly outdoor inspection checklist was completed on March 4, 2024. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not complete ITS-SIDS training every three years. The most current ITS-SIDS training for the operator expired on November 5, 2023. .1703(a)(4) 1853 The operator did not conduct a monthly fire drill. The most current fire drill on record was completed January 12, 2024. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The most current lockdown or shelter in place drill on record was completed August 10, 2023. .1719(a )(16) & .1721(e )(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Monthly Fire Drills and Quarterly Emergency Drills: Violations were cited for the operator not conducting and recording a monthly fire drill and a quarterly shelter-in-place or lockdown drill. To maintain a safe and healthy environment, fire drills must be completed monthly and a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month or every three months on the fire drill documentation log and scheduling drills on a calendar. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 3/19/2024 Number Present: 4 Completed Date: 3/19/2024 Age: From 2 To 4 Total Minutes: 180 Time In: 11:30 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance with Rated License Assessment Visit was completed August 15, 2023, and prior to today’s visit, the eighteen-month compliance history score was 98%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued August 24, 2023. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith. Current Inspections are as follows: Sanitation Classification of superior January 24, 2024. A copy of the sanitation inspection was received during today’s visit. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, Ms. Smith and four (4) preschool-aged children were in the child care area of the home preparing for rest time. Children completed toileting and hand washing routines with Ms. Smith’s assistance. Mealtime was not observed however, for lunch, children were served meatballs with whole grain rice, vegetable medley, fresh sliced apples, and milk. I observed Ms. Smith monitoring children as they rested on individual mats on clean linen. The FCCH Operator's Statement of Responsibility and FCCH Verification of Required Information for Operator and Additional Caregivers forms were completed. Children records were monitored today. The most recent fire drill was completed January 12, 2024 and the most recent shelter-in-place drill was completed August 10, 2023. The monthly outdoor inspection checklist was completed on March 4, 2024. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 1306 Operator has not completed ITS-SIDS training every three years from the completion date of the previous ITS-SIDS training. The operator did not complete ITS-SIDS training every three years. The most current ITS-SIDS training for the operator expired on November 5, 2023. .1703(a)(4) 1853 The operator did not conduct a monthly fire drill. The most current fire drill on record was completed January 12, 2024. .1719(a)(15) & .1721( e)(2) 1854 The operator did not conduct a quarterly lockdown or shelter-in-place drill and or the drill record was incomplete. The most current lockdown or shelter in place drill on record was completed August 10, 2023. .1719(a )(16) & .1721(e )(7) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on April 2, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Monthly Fire Drills and Quarterly Emergency Drills: Violations were cited for the operator not conducting and recording a monthly fire drill and a quarterly shelter-in-place or lockdown drill. To maintain a safe and healthy environment, fire drills must be completed monthly and a shelter-in-place or lockdown drill shall be conducted every three months. Refer to child care rule 10A NCAC 09 .0102. We discussed strategies of putting the month or every three months on the fire drill documentation log and scheduling drills on a calendar. Statewide Family Child Care Project and Kathleen Hoffler: N.C. Statewide Family Child Care Project: The N.C. Statewide Family Child Care Project was established in 2019. The project has worked within the CCR&R system to provide training and technical assistance to Professional Development and TA practitioners who support Family Child Care. Additionally, the project has worked with collaborating partners and stakeholders at the state and federal level to elevate and inform policy discussions that positively impact licensed Family Child Care professional educators. Kathleen Hoffler, Region 5 Family Child Care Consultant, is available free of charge to provide technical assistance and consultation to Family Child Care Home Providers to help you to enhance your program quality by putting thought and care into the following areas: Developmentally Appropriate Practices (DAP), Curriculum, Family Engagement, Caregiver-Child Interactions, and Indoor and Outdoor Environments. You can take steps towards providing a high quality early care and education environment for the children in your program. Don’t wait, contact Kathleen at 910-988-2218 or khoffler@ccpfc.org to get started. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1705 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/15/2023 Number Present: 5 Completed Date: 8/15/2023 Age: From 3 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Reassessment visit. The previous Annual Compliance Visit was completed September 8, 2022, and prior to today’s visit, the eighteen-month compliance history score was 98%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 10, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith however would like to change the facility’s email address. Current Inspections are as follows: Sanitation Classification of superior June 30, 2023. A copy of the report was received during today's visit. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, Ms. Smith and five preschool-aged children were in the child care area of the home engaged free choice activities in interest centers. I observed children playing with Legos, dress up clothes, toy vehicles, and building with a workbench and toy tools. Ms. Smith assisted children with completing diapering/toileting routines and hand washing. Children transitioned to circle time on the carpeted floor with S. Smith. Children took turns singing their alphabets, encouraging each other, and S. Smith led children in counting to 100. During outdoor play, children played Hide N Seek and participated in a nature walk searching for leaves. S. Smith discussed with children about leaves changing colors when the seasons changed. Ms. Smith had mealtime prepared in advance. Lunch served was chicken and rice, carrots, fresh bananas, and milk. Children completed personal care routines and hand washing before rest time. I observed Ms. Smith monitoring children as they rested on individual mats on clean linen. The FCCH Operator's Statement of Responsibility and FCCH Verification of Required Information for Operator and Additional Caregivers forms were completed. Children records were monitored today. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 916 Operator did not maintain a record of on-going training in which he/she has participated. On-going training documentation was not on file for trainings that had been completed by the operator. 10A NCAC 09 .1705(b)(4)(C) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The most current EPR Plan on file was completed December 4, 2020 and the Ready to Go File did not contain child applications of children currently enrolled. .1714(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 29, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Reassessment: An Application for Reassessment was received July 17, 2023 and updated during today’s visit. Education Standards: The operator has obtained the NCECC with six (6) additional hours in early childhood education. The operator will earn four (4) points in Education Standards. Program Standards: The operator has completed the Three (3) month Self-Study and Self-Assessment using the FCCERS-R. A copy of the self-assessment was received via USPS on July 13, 2023. The program will earn two (2) points in Program Standards. Quality Point: One Quality Point is awarded because the program meets the programmatic option: Serves no more than two infants under one year of age. Total Points: Seven (7) points Based on the information provided, the facility has earn seven (7) points and may eligible for a three (3) Star Rated License. The completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. You must mail the old license to me once the new one is received, as it remains the property of the State of North Carolina. Facility Specific TA/Consultation/Reminders: EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10) July 2023 Child Care Rule Changes: The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. A new July 2023 New Rule/Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326 North Carolina General Statute 14-208.16 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. Changes in ownership of or use of property within1,000 feet of a registrant's registered address that occur after a registrant establishes residency at the registered address shall not form the basis for finding that an offender is in violation of this section. Registered sex offenders cannot be prevented from taking their child to and from a school or child care center. It is the prospective owner's responsibility to retrieve any information related to a sex offender and make a determination regarding the location of the facility. On December 1, 2008, important changes to the Sex Offender Registry law went into effect. North Carolina General Statute 14-208contains the complete language of the law. Some of the new restrictions and changes have a direct impact on child care facilities. These include a requirement that all licensed child care centers register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (14-208.19) You should be aware of the changes to the sex offender statute and how they may impact your business. You can read more about the law online at http://ncfindoffender.comand you may register for the e-mail notification by clicking on “Sign Up for E-Mail Alerts”. If you have any questions, please contact your local sheriff's department in Cumberland County. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BUSY BODIES HOME CHILDCARE SERVICES Facility ID: 26002069 Consultant: YOLANDA PRIDGEN Operation Type: Family CC Home Case Number: Visit Date: 8/15/2023 Number Present: 5 Completed Date: 8/15/2023 Age: From 3 To 5 Total Minutes: 285 Time In: 09:15 AM Time Out: 02:00 PM Time In: Time Out: List to Use: Family CC Home Type Of Visit: Annual Comp w/Rated Lic Assess Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance with Rated License Reassessment visit. The previous Annual Compliance Visit was completed September 8, 2022, and prior to today’s visit, the eighteen-month compliance history score was 98%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a three (3) Star License issued February 10, 2020. The License was based on the program earning four (4) points in education standards, two (2) points in program standards, and one (1) quality point by choosing to meet a programmatic option: Infant capacity restricted to no more than two children under one year of age. The information on record with DCDEE was verified correct by Sha’Kira Smith however would like to change the facility’s email address. Current Inspections are as follows: Sanitation Classification of superior June 30, 2023. A copy of the report was received during today's visit. S. Smith, Owner/Operator, was present and accompanied me while observing the indoor and outdoor areas. Upon arrival, Ms. Smith and five preschool-aged children were in the child care area of the home engaged free choice activities in interest centers. I observed children playing with Legos, dress up clothes, toy vehicles, and building with a workbench and toy tools. Ms. Smith assisted children with completing diapering/toileting routines and hand washing. Children transitioned to circle time on the carpeted floor with S. Smith. Children took turns singing their alphabets, encouraging each other, and S. Smith led children in counting to 100. During outdoor play, children played Hide N Seek and participated in a nature walk searching for leaves. S. Smith discussed with children about leaves changing colors when the seasons changed. Ms. Smith had mealtime prepared in advance. Lunch served was chicken and rice, carrots, fresh bananas, and milk. Children completed personal care routines and hand washing before rest time. I observed Ms. Smith monitoring children as they rested on individual mats on clean linen. The FCCH Operator's Statement of Responsibility and FCCH Verification of Required Information for Operator and Additional Caregivers forms were completed. Children records were monitored today. At the completion of the visit, the Visit Summary was reviewed with S. Smith. The following violations were observed: Violation Number Comment Rule 916 Operator did not maintain a record of on-going training in which he/she has participated. On-going training documentation was not on file for trainings that had been completed by the operator. 10A NCAC 09 .1705(b)(4)(C) 1875 The EPR Plan did not include the location of the Ready to Go File and/or required information. The most current EPR Plan on file was completed December 4, 2020 and the Ready to Go File did not contain child applications of children currently enrolled. .1714(d)(10) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on August 29, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Rated License Reassessment: An Application for Reassessment was received July 17, 2023 and updated during today’s visit. Education Standards: The operator has obtained the NCECC with six (6) additional hours in early childhood education. The operator will earn four (4) points in Education Standards. Program Standards: The operator has completed the Three (3) month Self-Study and Self-Assessment using the FCCERS-R. A copy of the self-assessment was received via USPS on July 13, 2023. The program will earn two (2) points in Program Standards. Quality Point: One Quality Point is awarded because the program meets the programmatic option: Serves no more than two infants under one year of age. Total Points: Seven (7) points Based on the information provided, the facility has earn seven (7) points and may eligible for a three (3) Star Rated License. The completed packet will be submitted for review and processing. A new license will be mailed directly to you and must be posted upon receipt. You must mail the old license to me once the new one is received, as it remains the property of the State of North Carolina. Facility Specific TA/Consultation/Reminders: EPR/Ready to Go File: A violation was cited for the Ready to Go File during today’s visit. All licensed ECE programs are required to have a Ready to Go File to ensure that all necessary information is available during an emergency. I provided a copy of the Ready to Go File Facility Checklist to you which can also be found on the DCDEE website underneath Provider Documents. You may find more information regarding EPR Plan and Ready to Go File in the NC Child Care Rules .1714(d)(10) July 2023 Child Care Rule Changes: The DCDEE is excited to share information about the July 2023 child care rule changes. The NC Child Care Commission revised rules related to staff/child ratios for multi-age groups; cooperative arrangements; and enhanced space requirements. These rule changes may or may not impact your facility. The multi-age group staff/child ratio changes support a previous rule change submitted by Early Head Start and the new rule for defining cooperative arrangements provides clarification to a previous change in statute. A new July 2023 New Rule/Rule Amendments Overview module has been added to the Child Care Rules Training on DCDEE Moodle. If you are unfamiliar with the Child Care Rule Rollout within Moodle, learn how to navigate Moodle. To access Moodle, you will need to have an NCID - the same NCID that you use for the health & safety training, WORKS login, and/or the CBC Portal - to participate in Moodle training. If you do not have an NCID, register for an individual NCID at https://ncid.nc.gov/ncidsspr/. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326 North Carolina General Statute 14-208.16 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. Changes in ownership of or use of property within1,000 feet of a registrant's registered address that occur after a registrant establishes residency at the registered address shall not form the basis for finding that an offender is in violation of this section. Registered sex offenders cannot be prevented from taking their child to and from a school or child care center. It is the prospective owner's responsibility to retrieve any information related to a sex offender and make a determination regarding the location of the facility. On December 1, 2008, important changes to the Sex Offender Registry law went into effect. North Carolina General Statute 14-208contains the complete language of the law. Some of the new restrictions and changes have a direct impact on child care facilities. These include a requirement that all licensed child care centers register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (14-208.19) You should be aware of the changes to the sex offender statute and how they may impact your business. You can read more about the law online at http://ncfindoffender.comand you may register for the e-mail notification by clicking on “Sign Up for E-Mail Alerts”. If you have any questions, please contact your local sheriff's department in Cumberland County. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times