Burns Child Care & Preschool Center

10A NCAC 09 .1801 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0426-426L Visit Date: 5/13/2026 Number Present: 43 Completed Date: 5/13/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. The last annual compliance visit was completed July 17, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 95, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). %. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: The Sanitation Classification completed April 13, 2026. Fire Classification of Satisfactory completed September 04, 2025. Ms. Robinson was present and accompanied me while observing the indoor areas. In Space #1, the children were sitting at the table eating. The teacher talked to the children and assisted with meals. In Space #4, the children were outdoors holding the parachute and following the teacher’s guide on moving the parachute. In Space #5, the children were outdoors playing in the sand box. The children were using sand toys and creative structures. Lunch served was chicken nuggets, potatoes, pears, bread, and milk. There is a concern that children are not being adequately supervised. Regarding the concern that children are not adequately supervised child, observations and interviews were conducted. In addition, the employee’s file was reviewed, and one child’s file was reviewed. The concerns were discussed with Ms. Robinson, administrator. Interviews were conducted with the administrator, the owner Ms. King, and two staff members providing care at the approximate time the incident occurred. During observations, the staff members used the face to name sheet to monitor the children. All children were supervised. On the day of the incident, there was one teacher with a group of twenty-four (24) school age children. The incident occurred between 4:27 pm -4:35 pm. The camera footage was reviewed. The staff member was located approximately 44 feet vertical from where the children were playing, and then again at a closer distance during the duration of the incident. At 4:27 pm, the children were playing near the bins and begin to approach the location where the storage bin was located. Between 4:29 pm-4:30 pm, the children start taking turns going inside of the storage bin. The children are observed taking the lid and covering the storage bins themselves. Between 4:31-4:32, one child is observed sitting on the bin, getting off the bin, and running away. The child inside of the bin is opening and closing their own lid, and the child only shows being closed in the storage bin no more than two (2) to (4) seconds. Around 4:34 pm, the camera footage shows the child getting inside of the storage bin, and closing their own lid, the other child sits on the storage bin for approximately seven (7) seconds, with the child inside. Once the child that was positioned inside of the storage bin exits the storage bin, the child is observed walking to the teacher and talking to the teacher. During the interview, the staff member stated that the child approached her crying, and at first the child would not tell her what happened. After asking the child to explain what happened, the teacher stated the child told her that “the other child put her inside the bin”. The teacher stated that she was trying to comfort the child. After she calmed down, the teacher stated that the child resumed to playing. While the teacher is talking to the child, it is observed on the camera footage that the children continue to sit inside of the storage bin and close the lid. At 4:35 pm, there was a child sitting on the storage bin with a different child inside, and the teacher walks over to talk to the children and. the children transition to a different location outdoors. The staff member stated that when a member of the management team arrived on the playground at 4:38 pm, the staff member informed the staff member of the incident that occurred with the child sitting inside of a storage bin, and unable to get out. Based on the observations and interview information, the allegation that children are not adequately supervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The incident occurred between 4:27 pm - 4:35 pm It was confirmed during interviews, that a child was restrained inside of a storage bin, with another child sitting on top for approximately seven (7) seconds. In addition, when the teacher was made aware of the incident, the teacher did not intervene promptly, leaving another child be be restrained inside of the storage bin, with the same child sitting on top of the storage bin. This was corrected because all children were adequately supervised. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Administrative Action: Due to a substantiated complaint, an administrative action may be warranted. Corrective Action: The administrator stated that once she was informed about the situation, she provided a written statement to the staff member involved on April 29, 2026. The written statement included a counseling session addressing the concerns of a lack of supervision. It was communicated by a written statement, that the employee did not take accountability and refused to accept the counseling statement. However, on May 6, 2026, the employee returned to sign the counseling statements. The employee received the supervision and safety training on May 12, 2026. In addition, the employees work position was adjusted and the employees’ hours were reduced. In addition, in the child’s file, there was a signed notice, that stated the corrective action measures, and detailed information surrounding the incident. The following measures will be conducted: children are no longer permitted to playing or around storage containers, staff will receive supervision and safety training, staff meeting with supervision expectations reviewed in detail, playground procedures are being reviewed, and staff have been directed that safety related incidents must be reported to administration and parents immediately. In addition, the storage bins were removed off of the playground. Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child had stepped in a storage bin and another child sat on the lid, leaving the child restrained inside of the bin. The teacher was not aware that the incident was occurring. Once the child left the bin, the child went to the teacher to talked to the teacher about what was happening. The teacher did not intervene, leaving another child to go in the bin, and the same child sitting on the lid, leaving the child restrained inside of the bin. It is important to make sure that all areas are safe for children. If there are any bins that are positioned in the outdoor area, it is important to make sure that the children are supervised. Children need to be supervised at all times. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Based on the video footage, the teacher was standing across from the child but could not see what was happing near the bins. Refer to Child Care Rule: 10A NCAC 09 .1801 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: 0426-426L Visit Date: 5/13/2026 Number Present: 43 Completed Date: 5/13/2026 Age: From 0 To 5 Total Minutes: 270 Time In: 09:15 AM Time Out: 01:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a complaint visit. The last annual compliance visit was completed July 17, 2025, and prior to today’s visit, the eighteen-month compliance history score was at 95, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). %. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: The Sanitation Classification completed April 13, 2026. Fire Classification of Satisfactory completed September 04, 2025. Ms. Robinson was present and accompanied me while observing the indoor areas. In Space #1, the children were sitting at the table eating. The teacher talked to the children and assisted with meals. In Space #4, the children were outdoors holding the parachute and following the teacher’s guide on moving the parachute. In Space #5, the children were outdoors playing in the sand box. The children were using sand toys and creative structures. Lunch served was chicken nuggets, potatoes, pears, bread, and milk. There is a concern that children are not being adequately supervised. Regarding the concern that children are not adequately supervised child, observations and interviews were conducted. In addition, the employee’s file was reviewed, and one child’s file was reviewed. The concerns were discussed with Ms. Robinson, administrator. Interviews were conducted with the administrator, the owner Ms. King, and two staff members providing care at the approximate time the incident occurred. During observations, the staff members used the face to name sheet to monitor the children. All children were supervised. On the day of the incident, there was one teacher with a group of twenty-four (24) school age children. The incident occurred between 4:27 pm -4:35 pm. The camera footage was reviewed. The staff member was located approximately 44 feet vertical from where the children were playing, and then again at a closer distance during the duration of the incident. At 4:27 pm, the children were playing near the bins and begin to approach the location where the storage bin was located. Between 4:29 pm-4:30 pm, the children start taking turns going inside of the storage bin. The children are observed taking the lid and covering the storage bins themselves. Between 4:31-4:32, one child is observed sitting on the bin, getting off the bin, and running away. The child inside of the bin is opening and closing their own lid, and the child only shows being closed in the storage bin no more than two (2) to (4) seconds. Around 4:34 pm, the camera footage shows the child getting inside of the storage bin, and closing their own lid, the other child sits on the storage bin for approximately seven (7) seconds, with the child inside. Once the child that was positioned inside of the storage bin exits the storage bin, the child is observed walking to the teacher and talking to the teacher. During the interview, the staff member stated that the child approached her crying, and at first the child would not tell her what happened. After asking the child to explain what happened, the teacher stated the child told her that “the other child put her inside the bin”. The teacher stated that she was trying to comfort the child. After she calmed down, the teacher stated that the child resumed to playing. While the teacher is talking to the child, it is observed on the camera footage that the children continue to sit inside of the storage bin and close the lid. At 4:35 pm, there was a child sitting on the storage bin with a different child inside, and the teacher walks over to talk to the children and. the children transition to a different location outdoors. The staff member stated that when a member of the management team arrived on the playground at 4:38 pm, the staff member informed the staff member of the incident that occurred with the child sitting inside of a storage bin, and unable to get out. Based on the observations and interview information, the allegation that children are not adequately supervised is substantiated. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violation was observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. The incident occurred between 4:27 pm - 4:35 pm It was confirmed during interviews, that a child was restrained inside of a storage bin, with another child sitting on top for approximately seven (7) seconds. In addition, when the teacher was made aware of the incident, the teacher did not intervene promptly, leaving another child be be restrained inside of the storage bin, with the same child sitting on top of the storage bin. This was corrected because all children were adequately supervised. .1801(a)(1-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Administrative Action: Due to a substantiated complaint, an administrative action may be warranted. Corrective Action: The administrator stated that once she was informed about the situation, she provided a written statement to the staff member involved on April 29, 2026. The written statement included a counseling session addressing the concerns of a lack of supervision. It was communicated by a written statement, that the employee did not take accountability and refused to accept the counseling statement. However, on May 6, 2026, the employee returned to sign the counseling statements. The employee received the supervision and safety training on May 12, 2026. In addition, the employees work position was adjusted and the employees’ hours were reduced. In addition, in the child’s file, there was a signed notice, that stated the corrective action measures, and detailed information surrounding the incident. The following measures will be conducted: children are no longer permitted to playing or around storage containers, staff will receive supervision and safety training, staff meeting with supervision expectations reviewed in detail, playground procedures are being reviewed, and staff have been directed that safety related incidents must be reported to administration and parents immediately. In addition, the storage bins were removed off of the playground. Supervision: A violation was cited today for supervision. It was confirmed during staff interviews that a child had stepped in a storage bin and another child sat on the lid, leaving the child restrained inside of the bin. The teacher was not aware that the incident was occurring. Once the child left the bin, the child went to the teacher to talked to the teacher about what was happening. The teacher did not intervene, leaving another child to go in the bin, and the same child sitting on the lid, leaving the child restrained inside of the bin. It is important to make sure that all areas are safe for children. If there are any bins that are positioned in the outdoor area, it is important to make sure that the children are supervised. Children need to be supervised at all times. Teachers to make sure to use the face to name sheet to help use as a tool to ensure that all children are accounted for. Based on the video footage, the teacher was standing across from the child but could not see what was happing near the bins. Refer to Child Care Rule: 10A NCAC 09 .1801 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/17/2025 Number Present: 82 Completed Date: 7/17/2025 Age: From 2 To 12 Total Minutes: 345 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The last annual compliance visit was completed July 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 90, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). %. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: The Sanitation Classification of Provisional completed July 14, 2025. A violation was cited for the sanitation inspection. Fire Classification of Satisfactory completed October 11, 2024. Ms. Robinson was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were playing outdoors. Outside, the children were making castles in the sand, playing in the sand table with toys, pushing the wagon, and walking on the child sized steps. In Space #2, the children were playing outdoors. Outdoor toys and tricycles were open and available for the children. The children were lined up on the gate to play a game, and the caregiver gave prompts for the children to follow, by saying “hop” and “run”. In Space #7, the school-age children were sitting at the table with paper and pencils. The group leader wrote math problems on the dry eraser board, and the children practiced the math problems on their papers, and the children talked to the group leader about how to solve the math problems. Toileting and handwashing routines were observed. Lunch served was kidney beans, brown rice, peas, peaches, and milk. In addition, a violation was observed for medical statement. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. On July 14, 2025, the Center received a Provisional sanitation inspection. 10A NCAC 09 .0304(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one employee hired February 3, 2025, and did not complete the medical report prior to employment. This was corrected when the administrator had a copy of the medical report dated for July 9, 2025. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 31, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Sanitation Inspection: A violation was observed for a Sanitation Inspection. Sanitation Inspection are required to have either an approved or superior rating. To ensure that you are most updated with Sanitation Requirements, you may review a copy of the sanitation rules by visiting the Division of Child Development and Early Education Website: NC DHHS: Division of Child Development and Early Education. The Sanitation Rules can be located in the Provider Tab/Child Care Rules. The Sanitation Inspection was dated July 14, 2025, as a provisional rating. Once you receive an approved/superior sanitation inspection, please provide me with a scanned copy of the report by email. Medical Statement: A violation was observed today for medical statement. Today we talked about maintaining compliance. You stated that the medical statement on file was greater than one year, and once your identified noncompliance, the employee completed the requirements for the staff medical statement and the statement is on file. Refer to 10A NCAC 09 .0701 Health Standards for Child Care Providers, Substitute Providers, Volunteers, and Uncompensated for information regarding medical statements. Also review, DCDEE website https://ncchildcare.ncdhhs.gov/ for pertinent information regarding the rule requirements for medical statements. Medical Statements are required before the staff member’s date of hire. Medical reports are accepted no more than one year from the employee’s hire date. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Transportation: Today we discussed transportation. At this time, your facility will not be using transportation to transport the children. Today you stated that you are in the process of updated transportation requirements and plan to resume transportation when school starts. The transportation requirements were not monitored during today’s visit due to transportation currently not provided. Review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. When a child safety seat is required, it is important to ensure that the restraint seat is used according to the manufacturing requirements. Be reminded, car seats and booster seats both have expiration dates. This is important in maintaining compliance for the safety of children. In each transportation vehicle, it is required to include a photograph of each child using transportation. On the emergency contact form including a photograph helps identify each child being transported. I have provided some information, but not limited to the items reviewed during today’s visit. Please review the Child Care Rules 10A NCAC 09 .1003 to stay updated on transportation requirements. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/17/2025 Number Present: 82 Completed Date: 7/17/2025 Age: From 2 To 12 Total Minutes: 345 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The last annual compliance visit was completed July 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 90, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). %. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: The Sanitation Classification of Provisional completed July 14, 2025. A violation was cited for the sanitation inspection. Fire Classification of Satisfactory completed October 11, 2024. Ms. Robinson was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were playing outdoors. Outside, the children were making castles in the sand, playing in the sand table with toys, pushing the wagon, and walking on the child sized steps. In Space #2, the children were playing outdoors. Outdoor toys and tricycles were open and available for the children. The children were lined up on the gate to play a game, and the caregiver gave prompts for the children to follow, by saying “hop” and “run”. In Space #7, the school-age children were sitting at the table with paper and pencils. The group leader wrote math problems on the dry eraser board, and the children practiced the math problems on their papers, and the children talked to the group leader about how to solve the math problems. Toileting and handwashing routines were observed. Lunch served was kidney beans, brown rice, peas, peaches, and milk. In addition, a violation was observed for medical statement. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. On July 14, 2025, the Center received a Provisional sanitation inspection. 10A NCAC 09 .0304(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one employee hired February 3, 2025, and did not complete the medical report prior to employment. This was corrected when the administrator had a copy of the medical report dated for July 9, 2025. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 31, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Sanitation Inspection: A violation was observed for a Sanitation Inspection. Sanitation Inspection are required to have either an approved or superior rating. To ensure that you are most updated with Sanitation Requirements, you may review a copy of the sanitation rules by visiting the Division of Child Development and Early Education Website: NC DHHS: Division of Child Development and Early Education. The Sanitation Rules can be located in the Provider Tab/Child Care Rules. The Sanitation Inspection was dated July 14, 2025, as a provisional rating. Once you receive an approved/superior sanitation inspection, please provide me with a scanned copy of the report by email. Medical Statement: A violation was observed today for medical statement. Today we talked about maintaining compliance. You stated that the medical statement on file was greater than one year, and once your identified noncompliance, the employee completed the requirements for the staff medical statement and the statement is on file. Refer to 10A NCAC 09 .0701 Health Standards for Child Care Providers, Substitute Providers, Volunteers, and Uncompensated for information regarding medical statements. Also review, DCDEE website https://ncchildcare.ncdhhs.gov/ for pertinent information regarding the rule requirements for medical statements. Medical Statements are required before the staff member’s date of hire. Medical reports are accepted no more than one year from the employee’s hire date. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Transportation: Today we discussed transportation. At this time, your facility will not be using transportation to transport the children. Today you stated that you are in the process of updated transportation requirements and plan to resume transportation when school starts. The transportation requirements were not monitored during today’s visit due to transportation currently not provided. Review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. When a child safety seat is required, it is important to ensure that the restraint seat is used according to the manufacturing requirements. Be reminded, car seats and booster seats both have expiration dates. This is important in maintaining compliance for the safety of children. In each transportation vehicle, it is required to include a photograph of each child using transportation. On the emergency contact form including a photograph helps identify each child being transported. I have provided some information, but not limited to the items reviewed during today’s visit. Please review the Child Care Rules 10A NCAC 09 .1003 to stay updated on transportation requirements. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/17/2025 Number Present: 82 Completed Date: 7/17/2025 Age: From 2 To 12 Total Minutes: 345 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The last annual compliance visit was completed July 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 90, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). %. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: The Sanitation Classification of Provisional completed July 14, 2025. A violation was cited for the sanitation inspection. Fire Classification of Satisfactory completed October 11, 2024. Ms. Robinson was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were playing outdoors. Outside, the children were making castles in the sand, playing in the sand table with toys, pushing the wagon, and walking on the child sized steps. In Space #2, the children were playing outdoors. Outdoor toys and tricycles were open and available for the children. The children were lined up on the gate to play a game, and the caregiver gave prompts for the children to follow, by saying “hop” and “run”. In Space #7, the school-age children were sitting at the table with paper and pencils. The group leader wrote math problems on the dry eraser board, and the children practiced the math problems on their papers, and the children talked to the group leader about how to solve the math problems. Toileting and handwashing routines were observed. Lunch served was kidney beans, brown rice, peas, peaches, and milk. In addition, a violation was observed for medical statement. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. On July 14, 2025, the Center received a Provisional sanitation inspection. 10A NCAC 09 .0304(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one employee hired February 3, 2025, and did not complete the medical report prior to employment. This was corrected when the administrator had a copy of the medical report dated for July 9, 2025. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 31, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Sanitation Inspection: A violation was observed for a Sanitation Inspection. Sanitation Inspection are required to have either an approved or superior rating. To ensure that you are most updated with Sanitation Requirements, you may review a copy of the sanitation rules by visiting the Division of Child Development and Early Education Website: NC DHHS: Division of Child Development and Early Education. The Sanitation Rules can be located in the Provider Tab/Child Care Rules. The Sanitation Inspection was dated July 14, 2025, as a provisional rating. Once you receive an approved/superior sanitation inspection, please provide me with a scanned copy of the report by email. Medical Statement: A violation was observed today for medical statement. Today we talked about maintaining compliance. You stated that the medical statement on file was greater than one year, and once your identified noncompliance, the employee completed the requirements for the staff medical statement and the statement is on file. Refer to 10A NCAC 09 .0701 Health Standards for Child Care Providers, Substitute Providers, Volunteers, and Uncompensated for information regarding medical statements. Also review, DCDEE website https://ncchildcare.ncdhhs.gov/ for pertinent information regarding the rule requirements for medical statements. Medical Statements are required before the staff member’s date of hire. Medical reports are accepted no more than one year from the employee’s hire date. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Transportation: Today we discussed transportation. At this time, your facility will not be using transportation to transport the children. Today you stated that you are in the process of updated transportation requirements and plan to resume transportation when school starts. The transportation requirements were not monitored during today’s visit due to transportation currently not provided. Review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. When a child safety seat is required, it is important to ensure that the restraint seat is used according to the manufacturing requirements. Be reminded, car seats and booster seats both have expiration dates. This is important in maintaining compliance for the safety of children. In each transportation vehicle, it is required to include a photograph of each child using transportation. On the emergency contact form including a photograph helps identify each child being transported. I have provided some information, but not limited to the items reviewed during today’s visit. Please review the Child Care Rules 10A NCAC 09 .1003 to stay updated on transportation requirements. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/17/2025 Number Present: 82 Completed Date: 7/17/2025 Age: From 2 To 12 Total Minutes: 345 Time In: 09:00 AM Time Out: 01:15 PM Time In: 02:15 PM Time Out: 03:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The last annual compliance visit was completed July 23, 2024, and prior to today’s visit, the eighteen-month compliance history score was at 90, which is above 75%, as required by North Carolina General Statute 110-90(4)(c-d). %. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: The Sanitation Classification of Provisional completed July 14, 2025. A violation was cited for the sanitation inspection. Fire Classification of Satisfactory completed October 11, 2024. Ms. Robinson was present and accompanied me while observing the indoor and outdoor areas. In Space #1, the children were playing outdoors. Outside, the children were making castles in the sand, playing in the sand table with toys, pushing the wagon, and walking on the child sized steps. In Space #2, the children were playing outdoors. Outdoor toys and tricycles were open and available for the children. The children were lined up on the gate to play a game, and the caregiver gave prompts for the children to follow, by saying “hop” and “run”. In Space #7, the school-age children were sitting at the table with paper and pencils. The group leader wrote math problems on the dry eraser board, and the children practiced the math problems on their papers, and the children talked to the group leader about how to solve the math problems. Toileting and handwashing routines were observed. Lunch served was kidney beans, brown rice, peas, peaches, and milk. In addition, a violation was observed for medical statement. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violations were observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. On July 14, 2025, the Center received a Provisional sanitation inspection. 10A NCAC 09 .0304(b) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. There was one employee hired February 3, 2025, and did not complete the medical report prior to employment. This was corrected when the administrator had a copy of the medical report dated for July 9, 2025. 10A NCAC 09 .0701(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on July 31, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 nancy.stratford@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Sanitation Inspection: A violation was observed for a Sanitation Inspection. Sanitation Inspection are required to have either an approved or superior rating. To ensure that you are most updated with Sanitation Requirements, you may review a copy of the sanitation rules by visiting the Division of Child Development and Early Education Website: NC DHHS: Division of Child Development and Early Education. The Sanitation Rules can be located in the Provider Tab/Child Care Rules. The Sanitation Inspection was dated July 14, 2025, as a provisional rating. Once you receive an approved/superior sanitation inspection, please provide me with a scanned copy of the report by email. Medical Statement: A violation was observed today for medical statement. Today we talked about maintaining compliance. You stated that the medical statement on file was greater than one year, and once your identified noncompliance, the employee completed the requirements for the staff medical statement and the statement is on file. Refer to 10A NCAC 09 .0701 Health Standards for Child Care Providers, Substitute Providers, Volunteers, and Uncompensated for information regarding medical statements. Also review, DCDEE website https://ncchildcare.ncdhhs.gov/ for pertinent information regarding the rule requirements for medical statements. Medical Statements are required before the staff member’s date of hire. Medical reports are accepted no more than one year from the employee’s hire date. Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Transportation: Today we discussed transportation. At this time, your facility will not be using transportation to transport the children. Today you stated that you are in the process of updated transportation requirements and plan to resume transportation when school starts. The transportation requirements were not monitored during today’s visit due to transportation currently not provided. Review the website below that also offers Facts and Questions, information for transportation vehicles, and child safety information http://www.buckleupnc.org/occupant-restraint-laws/seat-belt-law-summary/. When a child safety seat is required, it is important to ensure that the restraint seat is used according to the manufacturing requirements. Be reminded, car seats and booster seats both have expiration dates. This is important in maintaining compliance for the safety of children. In each transportation vehicle, it is required to include a photograph of each child using transportation. On the emergency contact form including a photograph helps identify each child being transported. I have provided some information, but not limited to the items reviewed during today’s visit. Please review the Child Care Rules 10A NCAC 09 .1003 to stay updated on transportation requirements. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: STACEY EATON Operation Type: Center Case Number: 0625-318A Visit Date: 7/1/2025 Number Present: 76 Completed Date: 7/1/2025 Age: From 0 To 12 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Regina Robinson, Administrator, accompanied me during a walk-through the facility. During the visit, I discussed the allegations with Ms. Robinson and four additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today's visit: Violation Number Comment Rule 453 The schedule of off premise activities was not current and/or did not include required information. The off premise activities schedule/calendar did not list all information to include the purpose of the activity, time the activity will take place, and the contact person(s) in the event of an emergency for school age children. .1005(b)(5)(A-E) 476 Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center. On June 27, 2025, the facility's list of children participating in off premise activities was not checked when the children were involved in the activity as required. At least one of the children present was not included on the list. .1005(b)(6) 481 A list of all children participating in the off premise activity was not available at the center. On June 27, 2025, the list of children participating in an off premise activity did not include the name of all children in attendance, including a six-year-old who was injured. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. On June 27, 2025, staff members failed to ensure a safe environment for a six-year-old child when they did not check the temperature of playground equipment during an off premise activity prior to allowing children to access the equipment. As a result, a six-year-old child received second degree burns that required medical treatment. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On June 27, 2025 a six-year-old child received an injury that required medical treatment. An incident report was completed; however, it did not contain all of the required information. .0802 (e) 873 Center staff did not follow the EMC plan. On June 27, 2025, a staff member failed to follow the EMC plan and adequately assess a six-year-old child that reported being injured. As a result, staff failed to provide first aid for the child who was later diagnosed with second degree burns which required medical treatment. 10A NCAC 09.0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was not complete on all forms to include photographs and emergency contact information not consistent on all vehicles for children being transported on the vans during activities. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. On June 27, 2025, a six-year-old child was transported that did not have written permission from their parent. .1003(i)(j) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. On June 27, 2025, a six-year-old child received an injury that required medical attention. An incident report was completed; however, it did not include all of the required information and was not mailed to the Division representative within seven days. .0802(f) Violations must be corrected immediately. Within one week July 8, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Phone#: Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1003 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: STACEY EATON Operation Type: Center Case Number: 0625-318A Visit Date: 7/1/2025 Number Present: 76 Completed Date: 7/1/2025 Age: From 0 To 12 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Regina Robinson, Administrator, accompanied me during a walk-through the facility. During the visit, I discussed the allegations with Ms. Robinson and four additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today's visit: Violation Number Comment Rule 453 The schedule of off premise activities was not current and/or did not include required information. The off premise activities schedule/calendar did not list all information to include the purpose of the activity, time the activity will take place, and the contact person(s) in the event of an emergency for school age children. .1005(b)(5)(A-E) 476 Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center. On June 27, 2025, the facility's list of children participating in off premise activities was not checked when the children were involved in the activity as required. At least one of the children present was not included on the list. .1005(b)(6) 481 A list of all children participating in the off premise activity was not available at the center. On June 27, 2025, the list of children participating in an off premise activity did not include the name of all children in attendance, including a six-year-old who was injured. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. On June 27, 2025, staff members failed to ensure a safe environment for a six-year-old child when they did not check the temperature of playground equipment during an off premise activity prior to allowing children to access the equipment. As a result, a six-year-old child received second degree burns that required medical treatment. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On June 27, 2025 a six-year-old child received an injury that required medical treatment. An incident report was completed; however, it did not contain all of the required information. .0802 (e) 873 Center staff did not follow the EMC plan. On June 27, 2025, a staff member failed to follow the EMC plan and adequately assess a six-year-old child that reported being injured. As a result, staff failed to provide first aid for the child who was later diagnosed with second degree burns which required medical treatment. 10A NCAC 09.0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was not complete on all forms to include photographs and emergency contact information not consistent on all vehicles for children being transported on the vans during activities. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. On June 27, 2025, a six-year-old child was transported that did not have written permission from their parent. .1003(i)(j) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. On June 27, 2025, a six-year-old child received an injury that required medical attention. An incident report was completed; however, it did not include all of the required information and was not mailed to the Division representative within seven days. .0802(f) Violations must be corrected immediately. Within one week July 8, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Phone#: Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: STACEY EATON Operation Type: Center Case Number: 0625-318A Visit Date: 7/1/2025 Number Present: 76 Completed Date: 7/1/2025 Age: From 0 To 12 Total Minutes: 270 Time In: 10:00 AM Time Out: 02:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of child care requirements at this child care facility. Regina Robinson, Administrator, accompanied me during a walk-through the facility. During the visit, I discussed the allegations with Ms. Robinson and four additional staff members. Limited monitoring of child care requirements occurred during today’s visit. The following violations were observed and/or confirmed during today's visit: Violation Number Comment Rule 453 The schedule of off premise activities was not current and/or did not include required information. The off premise activities schedule/calendar did not list all information to include the purpose of the activity, time the activity will take place, and the contact person(s) in the event of an emergency for school age children. .1005(b)(5)(A-E) 476 Staff did not use the list of participating children to check attendance when leaving the center, periodically when the children were involved in the activity, before leaving the activity to return to the center, and/or upon return to the center. On June 27, 2025, the facility's list of children participating in off premise activities was not checked when the children were involved in the activity as required. At least one of the children present was not included on the list. .1005(b)(6) 481 A list of all children participating in the off premise activity was not available at the center. On June 27, 2025, the list of children participating in an off premise activity did not include the name of all children in attendance, including a six-year-old who was injured. .1005(b)(6) 807 A safe indoor and outdoor environment was not provided for the children. On June 27, 2025, staff members failed to ensure a safe environment for a six-year-old child when they did not check the temperature of playground equipment during an off premise activity prior to allowing children to access the equipment. As a result, a six-year-old child received second degree burns that required medical treatment. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. On June 27, 2025 a six-year-old child received an injury that required medical treatment. An incident report was completed; however, it did not contain all of the required information. .0802 (e) 873 Center staff did not follow the EMC plan. On June 27, 2025, a staff member failed to follow the EMC plan and adequately assess a six-year-old child that reported being injured. As a result, staff failed to provide first aid for the child who was later diagnosed with second degree burns which required medical treatment. 10A NCAC 09.0802(a) 1124 Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. Information was not complete on all forms to include photographs and emergency contact information not consistent on all vehicles for children being transported on the vans during activities. 10A NCAC 09 .1003(d) 1125 Before children were transported, written permission from a parent was not obtained that included when and where the child was to be transported, expected time of departure and arrival, and the transportation provider. On June 27, 2025, a six-year-old child was transported that did not have written permission from their parent. .1003(i)(j) 1911 An incident report was not completed and mailed to a Division representative within seven days after the incident when medical treatment was required. On June 27, 2025, a six-year-old child received an injury that required medical attention. An incident report was completed; however, it did not include all of the required information and was not mailed to the Division representative within seven days. .0802(f) Violations must be corrected immediately. Within one week July 8, 2025, you must submit documentation of the corrections you made and your plan to maintain compliance with the identified child care requirements to me at. Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov. You may contact me at Stacey Eaton, Investigations Consultant, Phone#: (910)260-2071, Fax#: (910)425-7124, Email Address: stacey.eaton@dhhs.nc.gov or Melissa Loehr, Southeastern Investigations Supervisor, Phone#: Email Address: melissa.loehr@dhhs.nc.gov. Thank you for your time. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 63 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The last annual compliance visit was completed August 03, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed August 09, 2024. A violation was cited for the sanitation inspection because it was not complete one year from the previous inspection. Fire Classification of Satisfactory completed October 11, 2024. Ms. Robinson was present and accompanied me during the walk-through of the indoor areas. In Space #1, the children were playing with puzzles, dramatic play, holding a baby doll and reading books. In Space #2, there was one child sitting at the table eating breakfast, and the other children were pushing cars and trucks. In Space #5, the children were playing with the plastic animals, puzzles, dramatic play, and making words with the alphabet magnets. Lunch served was hotdogs, beans, mashed potatoes, mixed fruit, wheat bread, and milk. The most recent fire drill was completed on November 12, 2024, and the most recent lockdown drill was completed October 30, 2024. The most current monthly outdoor inspection was completed on November 02, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violation was observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The previous Sanitation Inspection was dated for August 2, 2023 and the program did not received a Superior rating until August 9, 2024. 10A NCAC 09 .0304(b) Sanitation Inspection: A violation was cited for a Sanitation Inspection. The Sanitation Inspection was not completed before one year from the last. It is required to have a satisfactory sanitation inspection at least once every year. Classroom Observation: In the toddler classroom, the teacher talked to the children as they were playing. The children were offered different types of interest areas. Technical assistance was provided to add sensory experiences. The teacher can provide opportunities for the children to feel a variety of textures. Textures help strengthen a child’s fine motor skills. The teacher can use words to describe the textures such as smooth, rough, hard, soft, bumpy, scratchy, and squishy. In the preschool age classroom, I observed one child that had a difficult time participating in some of the activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. There are books that can be printed out and utilized in your facility to help manage children’s behaviors. For example, Tucker Turtle Takes Time to Tuck and Think. There are some resources and training that are free of charge. The steps to access the resources are located on the main page, select For Teachers and Caregivers, and then you will see the option for the book to print. Once you print the book, the staff can utilize sheet protectors and use a binder. It may be best to print a cover page and add on the front of the binder. For additional accessories, provide a soft turtle to use as a prop. The staff members can place these items in the cozy area as a way for the children to transition, when he or she is having a difficult moment. The book promotes strategies for helping young children manage behaviors when they are upset. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0607 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 63 Completed Date: 12/4/2024 Age: From 1 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 12:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a routine unannounced visit. The last annual compliance visit was completed August 03, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 94%. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed August 09, 2024. A violation was cited for the sanitation inspection because it was not complete one year from the previous inspection. Fire Classification of Satisfactory completed October 11, 2024. Ms. Robinson was present and accompanied me during the walk-through of the indoor areas. In Space #1, the children were playing with puzzles, dramatic play, holding a baby doll and reading books. In Space #2, there was one child sitting at the table eating breakfast, and the other children were pushing cars and trucks. In Space #5, the children were playing with the plastic animals, puzzles, dramatic play, and making words with the alphabet magnets. Lunch served was hotdogs, beans, mashed potatoes, mixed fruit, wheat bread, and milk. The most recent fire drill was completed on November 12, 2024, and the most recent lockdown drill was completed October 30, 2024. The most current monthly outdoor inspection was completed on November 02, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violation was observed: Violation Number Comment Rule 104 Center has not passed required sanitation inspection and received an approved or superior rating. The previous Sanitation Inspection was dated for August 2, 2023 and the program did not received a Superior rating until August 9, 2024. 10A NCAC 09 .0304(b) Sanitation Inspection: A violation was cited for a Sanitation Inspection. The Sanitation Inspection was not completed before one year from the last. It is required to have a satisfactory sanitation inspection at least once every year. Classroom Observation: In the toddler classroom, the teacher talked to the children as they were playing. The children were offered different types of interest areas. Technical assistance was provided to add sensory experiences. The teacher can provide opportunities for the children to feel a variety of textures. Textures help strengthen a child’s fine motor skills. The teacher can use words to describe the textures such as smooth, rough, hard, soft, bumpy, scratchy, and squishy. In the preschool age classroom, I observed one child that had a difficult time participating in some of the activities. I suggest providing an alternative activity when the child does not want to participate. In addition, you can visit http://csefel.vanderbilt.edu/ for resources to help manage behaviors. This website is the Center on the Social and Emotional Foundations for Early Learning (CSEFEL) that focuses on promoting the social emotional development and school readiness of young children birth to age 5. There are books that can be printed out and utilized in your facility to help manage children’s behaviors. For example, Tucker Turtle Takes Time to Tuck and Think. There are some resources and training that are free of charge. The steps to access the resources are located on the main page, select For Teachers and Caregivers, and then you will see the option for the book to print. Once you print the book, the staff can utilize sheet protectors and use a binder. It may be best to print a cover page and add on the front of the binder. For additional accessories, provide a soft turtle to use as a prop. The staff members can place these items in the cozy area as a way for the children to transition, when he or she is having a difficult moment. The book promotes strategies for helping young children manage behaviors when they are upset. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/ Challenging Behaviors: The Challenging Behaviors Hotline has opened. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavioral challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline DCDEE Website/ Emergency Preparedness Plan: A violation was not cited. However, I provided technical assistance on the importance of making sure your EPR plan is updated and accurate. EPR plans will need to be updated yearly. If no changes are needed, make sure to just print the cover page and a date will generate. Today I assisted you with how to locate the plan online. The emergency preparedness plan is required to be on file. The EPR plan is helpful to have to assist with emergencies. Refer to Child Care Rules 10A NCAC 09 .0607, for more information regarding this rule requirement. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BURNS CHILD CARE & PRESCHOOL CENTER Facility ID: 26000591 Consultant: NANCY STRATFORD Operation Type: Center Case Number: Visit Date: 7/23/2024 Number Present: 80 Completed Date: 7/23/2024 Age: From 1 To 12 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an annual compliance visit, including Health and Safety Training. The last annual compliance visit was completed August 03, 2023, and prior to today’s visit, the eighteen-month compliance history score was at 93%. This program currently operates with a Four-Star License issued March 27, 2020. The License was based on the program earning seven points in education standards, two points in program standards, and one quality point by choosing to meet educational option: The administrator has completed a business training course of at least 30 clock hours. The information on record with DCDEE was verified as correct by Ms. Regina Robinson, Administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed August 02, 2023. Fire Classification of Satisfactory completed October 18, 2023. Ms. Robinson was present and accompanied me during the walk-through of the indoor and outdoor areas. In Space #1, a group of children were sitting at the table coloring with markers on a paper with the “Letter Z,” and a group of children were building with blocks. A violation was cited because there was one aerosol can of disinfectant spray stored in an unlocked cabinet, greater than 5 feet, from the floor. In Space #2, the children were sitting on the carpet reading a book. The teacher talked to the children about objects that were displayed in the book. In Space #4, the children were lining up to go outdoors to play. The teacher counted the children and the children transitioned outdoors. Lunch served was fish sticks, green beans, mixed fruit, and milk. At the completion of the visit, the Visit Summary was reviewed with Ms. Robinson. The following violation was observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #1, there was an aerosol can of disinfectant stored in an unlocked cabinet, greater than, 5 feet from the floor. The administrator removed the aerosol can and placed in a locked cabinet outside of the classroom. .2820(b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation observed and documented today may impact the compliance history score. The violation observed and documented today was corrected during today’s visit. A compliance letter is not required. Facility Specific TA/Consultation/Reminders: Storage of Hazardous Items: A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored on a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. There was one aerosol cans of disinfectant, stored in an unlocked cabinet, five feet above the floor. Aerosol cans must be stored in locked storage. Hazardous Items Storage for Child Care handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Transportation Vehicles: A violation was not cited today. Van #1, the passenger front tire, appears like it may need to be replaced due to the threading on the tire. I advised you not to use the vehicle until repaired. On the premises, the facility has six vans and one of the other vans will need to be used instead of Van #1. My mailing address is: Nancy Stratford Child Care Consultant P.O. Box 371 Godwin, NC 28344 Please feel free to contact me at nancy.stratford@dhhs.nc.gov or 910-214-2244 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times