Bordeaux Creative School

10A NCAC 09 .0601 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0326-040L Visit Date: 3/10/2026 Number Present: 2 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 390 Time In: 09:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 19, 2025, and prior to today’s visit, the eighteen-month compliance history score was 89%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed November 13, 2025. Fire Classification of approved for daytime completed May 28, 2025. There are allegations of violations of child requirements including but not limited to: • Supervision • Program Records Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. LaToya Jackson, assistant director, was present and assisted with the visit. I observed preschool children engaged in free choice activities both indoors and outdoors. I observed children climbing and sliding on stationary equipment, tossing balls back and forth with teachers, and riding push/pull toys in the outdoor play area. Children were observed in whole group sitting on the carpet singing and jumping to “The Welcome Name” song. In space #5, staff and children played with toy vehicles, unit blocks, linking blocks, and floor puzzles. Teachers discussed with children creating ocean animals and making collages with construction paper and glue. In space #6a and #6b, an infant resting in their crib as other infants received tummy time on the carpet, and explored the classroom area. I observed staff playing with infants on the floor while a teacher fed one child a bottle of formula. Lunch, prepared and served by the cook, consisting of homemade macaroni and cheese, green peas, fresh bananas, and milk. Children rested on individual cots as soft music played. Allegations of violation of child care requirements were discussed with V. McKoy and L. Jackson. Administrators stated they were aware of on-going biting incidents that were occurring in space #3 and more specifically on March 4, 2026. V. McKoy stated she received a message from a parent on the facility's communication app informing staff that their child had been bitten. The message had photos of a child’s arm with what appeared to be teeth imprints. I interviewed staff members who were assigned to space #3 including all staff who provided care when assigned teachers left for the day. Staff members stated they were not aware of any biting incidents that took place on the day in question nor did children show signs of distress or discomfort therefore an incident form was not completed. Staff confirmed that an incident occurred on January 27, 2026 where they observed a child being bitten and an incident form was completed and shared with the child’s family. A copy of the incident report was observed however pertinent information was not included on the document completed on January 27, 2026. During today’s visit, I reviewed incident reports, incident logs, and the facility policy/procedures on biting. Based on classroom observations, information from staff interviews conducted, and documentation monitored, the allegation that children were not being adequately supervised is unsubstantiated. Based on information gathered from staff interviews conducted and documentation monitored, the allegation of program records not being completed was substantiated. A staff and training worksheet was completed and monitored for a new employee. The staff file was observed. At the completion of the visit, the Visit Summary was reviewed with V. McKoy. The following violations were observed: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor play area designated for toddlers, the bottom of the metal exit door to classroom was bent and not flush, exposing a sharp edge. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During the visit, I observed an incident report completed on January 27, 2026 that was incomplete with when a parent was contacted, who contacted the parent, and who completed the incident report. .0802 (e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 24, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID #12345678 Technical Assistance/Consultation/Reminders: Incident Report: A violation was cited for incident reports not completed correctly. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. More information can be found in NC Child Care Rule .0802(e). Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. During today’s visit, I discussed with Ms. McKoy the importance of completing incident reports correctly and monitoring forms that are completed by teaching staff. Ms. McKoy stated because of the allegations, she would be conducting a mandatory staff meeting on March 18, 2026 to discuss incident forms and how to complete them. I also provided Ms. McKoy with the https://healthychildcare.unc.edu/ website for updated sample biting policies for child care facilities and posters on daily health checks. During the visit, Ms. McKoy visited the website and ordered posters for all classrooms and shared the policies with the corporation’s management staff. Ms. McKoy stated they would review their current biting and possibly incorporate information from the sample policy provided. Ms. McKoy stated she would assign a staff member to assistant teachers in space #3 during busier times throughout the day more specifically diapering and transitions to and from the outdoor play area. I reminded Ms. McKoy that an administrative action may be forthcoming based on the substantiation of an allegation confirmed during today’s visit. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 0326-040L Visit Date: 3/10/2026 Number Present: 2 Completed Date: 3/10/2026 Age: From 0 To 5 Total Minutes: 390 Time In: 09:30 AM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed November 19, 2025, and prior to today’s visit, the eighteen-month compliance history score was 89%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed November 13, 2025. Fire Classification of approved for daytime completed May 28, 2025. There are allegations of violations of child requirements including but not limited to: • Supervision • Program Records Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. LaToya Jackson, assistant director, was present and assisted with the visit. I observed preschool children engaged in free choice activities both indoors and outdoors. I observed children climbing and sliding on stationary equipment, tossing balls back and forth with teachers, and riding push/pull toys in the outdoor play area. Children were observed in whole group sitting on the carpet singing and jumping to “The Welcome Name” song. In space #5, staff and children played with toy vehicles, unit blocks, linking blocks, and floor puzzles. Teachers discussed with children creating ocean animals and making collages with construction paper and glue. In space #6a and #6b, an infant resting in their crib as other infants received tummy time on the carpet, and explored the classroom area. I observed staff playing with infants on the floor while a teacher fed one child a bottle of formula. Lunch, prepared and served by the cook, consisting of homemade macaroni and cheese, green peas, fresh bananas, and milk. Children rested on individual cots as soft music played. Allegations of violation of child care requirements were discussed with V. McKoy and L. Jackson. Administrators stated they were aware of on-going biting incidents that were occurring in space #3 and more specifically on March 4, 2026. V. McKoy stated she received a message from a parent on the facility's communication app informing staff that their child had been bitten. The message had photos of a child’s arm with what appeared to be teeth imprints. I interviewed staff members who were assigned to space #3 including all staff who provided care when assigned teachers left for the day. Staff members stated they were not aware of any biting incidents that took place on the day in question nor did children show signs of distress or discomfort therefore an incident form was not completed. Staff confirmed that an incident occurred on January 27, 2026 where they observed a child being bitten and an incident form was completed and shared with the child’s family. A copy of the incident report was observed however pertinent information was not included on the document completed on January 27, 2026. During today’s visit, I reviewed incident reports, incident logs, and the facility policy/procedures on biting. Based on classroom observations, information from staff interviews conducted, and documentation monitored, the allegation that children were not being adequately supervised is unsubstantiated. Based on information gathered from staff interviews conducted and documentation monitored, the allegation of program records not being completed was substantiated. A staff and training worksheet was completed and monitored for a new employee. The staff file was observed. At the completion of the visit, the Visit Summary was reviewed with V. McKoy. The following violations were observed: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In the outdoor play area designated for toddlers, the bottom of the metal exit door to classroom was bent and not flush, exposing a sharp edge. 10A NCAC 09 .0601(a) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. During the visit, I observed an incident report completed on January 27, 2026 that was incomplete with when a parent was contacted, who contacted the parent, and who completed the incident report. .0802 (e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. Violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on March 24, 2026, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID #12345678 Technical Assistance/Consultation/Reminders: Incident Report: A violation was cited for incident reports not completed correctly. Record keeping is one of the most time-consuming tasks associated with administering a child care program. It is an important part of licensure. Review staff and children's files often to ensure the program is maintaining accurate licensing records. Organization and completeness of records is important to ensure easy access to information in emergency situations. More information can be found in NC Child Care Rule .0802(e). Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. During today’s visit, I discussed with Ms. McKoy the importance of completing incident reports correctly and monitoring forms that are completed by teaching staff. Ms. McKoy stated because of the allegations, she would be conducting a mandatory staff meeting on March 18, 2026 to discuss incident forms and how to complete them. I also provided Ms. McKoy with the https://healthychildcare.unc.edu/ website for updated sample biting policies for child care facilities and posters on daily health checks. During the visit, Ms. McKoy visited the website and ordered posters for all classrooms and shared the policies with the corporation’s management staff. Ms. McKoy stated they would review their current biting and possibly incorporate information from the sample policy provided. Ms. McKoy stated she would assign a staff member to assistant teachers in space #3 during busier times throughout the day more specifically diapering and transitions to and from the outdoor play area. I reminded Ms. McKoy that an administrative action may be forthcoming based on the substantiation of an allegation confirmed during today’s visit. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov Visit the website https://nccchcassociation.org/resources/ , under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Visit the DCDEE website (https://ncchildcare.ncdhhs.gov) for updated requirements, forms, and other pertinent information. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 or licensing supervisor, Rhonda Blackmon at rhonda.blackmon@dhhs.nc.gov or 910-709-4168 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 93 Completed Date: 11/19/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed crawling and scooting around the classroom, and playing with soft toys and books. Infants were receiving tummy time while one teacher held and comforted a child. Preschool-aged children and teachers were observed in free choice activities in interest centers. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures in the shape of pumpkins using colored markers and crayons. Children were manipulating framed puzzles, waffle blocks, and building structures with Legos, I observed a teacher assist a small group of children with “What Am I Thankful For” turkey project. The teacher asked children what they were thankful for and placed their items on the colorful feathers made of construction paper. In the outdoor area, children were riding on tricycles and scooters on the facility’s track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and rocking on rockers. For lunch, the cook prepared and served cheeseburger on wheat bun, steamed carrots, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on November 7, 2025 and updated during today’s visit. Ten (10) children records were reviewed and three (3) staff files were monitored. The most recent fire inspection was completed on November 12, 2025. A shelter-in-place emergency drill was completed on November 7, 2025. The monthly playground inspection was completed on November 3, 2025. The EPR Plan and Ready to Go File was updated on October 21, 2025 and contained all required information. The facility’s ABCMS Roster was reviewed and up-to-date. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Stationary equipment in the preschool outdoor area was installed on protective surfacing that is less than 18 inches and the covering was not secured, causing a trip hazard. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Accessible to children in the toddler outdoor area, black plastic drainage pipes were cracked and exposed sharp jagged edges. 10A NCAC 09 .0601(a) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medication action plan on file for one child was dated for July 23, 2024 and was not updated annually. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization for a child with a medical action plan did not include giving the caregiver standing authorization to administer the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 3, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the QRIS PowerPoint presentation for clarity. I also recommend the operator contact the Cumberland County Child Care Health Consultants for technical assistance with diapering, sanitation, and updating their family resource area regarding health and wellness. The facility currents use Creative Curriculum and Brigance formative assessment. Staff were recently trained on Teaching Strategies Gold. The facility wishes to remain a 5 staff license. Medical Action Plan Requirements: A violation was cited today for a child with a medical action plan. on file or posted in the classroom. When the application is reviewed by administrative staff, they should follow up with parents to obtain necessary medical documentation. One copy of the action plan will remain in the child’s file. Another copy of the action plan will need to be posted in the child’s classroom. More information about medical action plan requirements may be found in child care rule 10A NCAC 09 .1801. Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. NCFELD: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program had have a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website https://ccpfc.org/ and complete the training. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 93 Completed Date: 11/19/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed crawling and scooting around the classroom, and playing with soft toys and books. Infants were receiving tummy time while one teacher held and comforted a child. Preschool-aged children and teachers were observed in free choice activities in interest centers. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures in the shape of pumpkins using colored markers and crayons. Children were manipulating framed puzzles, waffle blocks, and building structures with Legos, I observed a teacher assist a small group of children with “What Am I Thankful For” turkey project. The teacher asked children what they were thankful for and placed their items on the colorful feathers made of construction paper. In the outdoor area, children were riding on tricycles and scooters on the facility’s track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and rocking on rockers. For lunch, the cook prepared and served cheeseburger on wheat bun, steamed carrots, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on November 7, 2025 and updated during today’s visit. Ten (10) children records were reviewed and three (3) staff files were monitored. The most recent fire inspection was completed on November 12, 2025. A shelter-in-place emergency drill was completed on November 7, 2025. The monthly playground inspection was completed on November 3, 2025. The EPR Plan and Ready to Go File was updated on October 21, 2025 and contained all required information. The facility’s ABCMS Roster was reviewed and up-to-date. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Stationary equipment in the preschool outdoor area was installed on protective surfacing that is less than 18 inches and the covering was not secured, causing a trip hazard. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Accessible to children in the toddler outdoor area, black plastic drainage pipes were cracked and exposed sharp jagged edges. 10A NCAC 09 .0601(a) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medication action plan on file for one child was dated for July 23, 2024 and was not updated annually. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization for a child with a medical action plan did not include giving the caregiver standing authorization to administer the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 3, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the QRIS PowerPoint presentation for clarity. I also recommend the operator contact the Cumberland County Child Care Health Consultants for technical assistance with diapering, sanitation, and updating their family resource area regarding health and wellness. The facility currents use Creative Curriculum and Brigance formative assessment. Staff were recently trained on Teaching Strategies Gold. The facility wishes to remain a 5 staff license. Medical Action Plan Requirements: A violation was cited today for a child with a medical action plan. on file or posted in the classroom. When the application is reviewed by administrative staff, they should follow up with parents to obtain necessary medical documentation. One copy of the action plan will remain in the child’s file. Another copy of the action plan will need to be posted in the child’s classroom. More information about medical action plan requirements may be found in child care rule 10A NCAC 09 .1801. Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. NCFELD: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program had have a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website https://ccpfc.org/ and complete the training. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 11/19/2025 Number Present: 93 Completed Date: 11/19/2025 Age: From 0 To 5 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 91%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed crawling and scooting around the classroom, and playing with soft toys and books. Infants were receiving tummy time while one teacher held and comforted a child. Preschool-aged children and teachers were observed in free choice activities in interest centers. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures in the shape of pumpkins using colored markers and crayons. Children were manipulating framed puzzles, waffle blocks, and building structures with Legos, I observed a teacher assist a small group of children with “What Am I Thankful For” turkey project. The teacher asked children what they were thankful for and placed their items on the colorful feathers made of construction paper. In the outdoor area, children were riding on tricycles and scooters on the facility’s track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and rocking on rockers. For lunch, the cook prepared and served cheeseburger on wheat bun, steamed carrots, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on November 7, 2025 and updated during today’s visit. Ten (10) children records were reviewed and three (3) staff files were monitored. The most recent fire inspection was completed on November 12, 2025. A shelter-in-place emergency drill was completed on November 7, 2025. The monthly playground inspection was completed on November 3, 2025. The EPR Plan and Ready to Go File was updated on October 21, 2025 and contained all required information. The facility’s ABCMS Roster was reviewed and up-to-date. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 716 All stationary equipment, more than 18 inches high, was not installed over protective surfacing. Stationary equipment in the preschool outdoor area was installed on protective surfacing that is less than 18 inches and the covering was not secured, causing a trip hazard. .0605(j) 807 A safe indoor and outdoor environment was not provided for the children. Accessible to children in the toddler outdoor area, black plastic drainage pipes were cracked and exposed sharp jagged edges. 10A NCAC 09 .0601(a) 1835 The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. The medication action plan on file for one child was dated for July 23, 2024 and was not updated annually. .0801(b) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Medication authorization for a child with a medical action plan did not include giving the caregiver standing authorization to administer the medication. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 3, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: QRIS Modernization: During today’s visit an overview of section .3200 of the child care rules was provided. Each of the following pathway options were discussed: Program Assessment Pathway, Classroom and Instructional Quality Pathway, and Accreditation and Head Start Pathway. Education requirements were also discussed. The Pathway Conversation document was completed and the operator decided to pursue Pathway #2, Classroom and Instructional Quality. We discussed the Rated License Assessment and how to access the application on DCDEE website, provider documents. We reviewed the QRIS PowerPoint presentation for clarity. I also recommend the operator contact the Cumberland County Child Care Health Consultants for technical assistance with diapering, sanitation, and updating their family resource area regarding health and wellness. The facility currents use Creative Curriculum and Brigance formative assessment. Staff were recently trained on Teaching Strategies Gold. The facility wishes to remain a 5 staff license. Medical Action Plan Requirements: A violation was cited today for a child with a medical action plan. on file or posted in the classroom. When the application is reviewed by administrative staff, they should follow up with parents to obtain necessary medical documentation. One copy of the action plan will remain in the child’s file. Another copy of the action plan will need to be posted in the child’s classroom. More information about medical action plan requirements may be found in child care rule 10A NCAC 09 .1801. Indoor/Outdoor Environment: The violation for safe indoor and outdoor environment was cited today. Providing a safe environment is important for children’s growth and development. I shared that additional information regarding Safe Environments for Child Care Centers can be found in Child Care Rules section .600. We also discussed the following strategies for achieving and maintaining compliance: review the rule section with staff at your next staff meeting and have staff report hazardous issues to administration staff immediately. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. NCFELD: During today’s visit, I discussed access and use of the NCFELD book in the development of activity planning as required by NC Child Care Rule 10A NCAC .0508 Activity Schedules and Plans. Your program had have a copy of the publication. Additionally, the publication is available on-line, free of charge, at https://ncchildcare.ncdhhs.gov/Portals/0/documents/pdf/N/NC_Foundations.pdf Training on use of the publication is available through our Partnership for Children, so please encourage Lead Teachers to visit their website https://ccpfc.org/ and complete the training. Please visit DCDEE’s website for the latest child care updates at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 6/11/2025 Number Present: 80 Completed Date: 6/11/2025 Age: From 0 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. A copy of both inspection reports were received during the visit. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed cruising furnishings, playing with soft toys and books, and walking around the classroom catching bubbles the teacher created with a bubble machine. Staff members were observing sitting on the carpeted floor reading and talking to infants receiving tummy time. One infant was observed resting in their crib. Preschool-aged children and teachers were observed dancing and stretching to music and engaged in story times in during whole group. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures, manipulating framed puzzles with knobs, and playing with farm animals and dinosaurs. In the outdoor area, children were riding on tricycles and scooters on the facility’s new track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and tossing balls to the teachers. For lunch, the cook prepared and served chicken and rice with wheat bread, green bean, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A Staff and Training Worksheet was completed during today’s visit. Staff files were monitored for 4 new employees. The most recent fire inspection was completed on June 3, 2025. A shelter-in-place emergency drill was completed on May 20, 2025. The monthly playground inspection was completed on June 5, 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. For lunch, I observed children being served food substitutions that were not recorded on the menu prior to the meal being served. The violation was corrected with a staff member recorded the food substitutions on the menu. 10A NCAC 09 .0901(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter for staff member B.B. hired 4/7/2025, was not on file and available for review. The violation was corrected when the staff member printed the qualification letter and the administrator placed it in the employee's file. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: I observed space #2 where children and staff were dancing and stretching during circle time activities. Following dancing, teachers allowed children to calm down by sitting on a letter on the carpet and asking them what center they would like to play in. Teachers called their names individually and each child took turns going to their interest center. I encourage staff to continue to model positive and respectful ways of engaging children, by standing close to them, reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. Respectful language was used, such as addressing each child by their name and moments were taken to check-in with each child during activities to see how they were doing and what their needs are. Take a moment to check-in with each child to see how they’re doing and what their needs are. Check your pace. Slow down when possible and enjoy the children. Look for the bright side of situations; laugh at the “small stuff”, such as spilling juice during snack. Model positive and respectful ways of engaging children, by reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. CPR/First Aid Training: A violation regarding CPR and First Aid was cited during today’s visit. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. The documents can be found on the DCDEE Website underneath the provider and professional development tabs. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 6/11/2025 Number Present: 80 Completed Date: 6/11/2025 Age: From 0 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. A copy of both inspection reports were received during the visit. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed cruising furnishings, playing with soft toys and books, and walking around the classroom catching bubbles the teacher created with a bubble machine. Staff members were observing sitting on the carpeted floor reading and talking to infants receiving tummy time. One infant was observed resting in their crib. Preschool-aged children and teachers were observed dancing and stretching to music and engaged in story times in during whole group. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures, manipulating framed puzzles with knobs, and playing with farm animals and dinosaurs. In the outdoor area, children were riding on tricycles and scooters on the facility’s new track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and tossing balls to the teachers. For lunch, the cook prepared and served chicken and rice with wheat bread, green bean, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A Staff and Training Worksheet was completed during today’s visit. Staff files were monitored for 4 new employees. The most recent fire inspection was completed on June 3, 2025. A shelter-in-place emergency drill was completed on May 20, 2025. The monthly playground inspection was completed on June 5, 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. For lunch, I observed children being served food substitutions that were not recorded on the menu prior to the meal being served. The violation was corrected with a staff member recorded the food substitutions on the menu. 10A NCAC 09 .0901(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter for staff member B.B. hired 4/7/2025, was not on file and available for review. The violation was corrected when the staff member printed the qualification letter and the administrator placed it in the employee's file. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: I observed space #2 where children and staff were dancing and stretching during circle time activities. Following dancing, teachers allowed children to calm down by sitting on a letter on the carpet and asking them what center they would like to play in. Teachers called their names individually and each child took turns going to their interest center. I encourage staff to continue to model positive and respectful ways of engaging children, by standing close to them, reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. Respectful language was used, such as addressing each child by their name and moments were taken to check-in with each child during activities to see how they were doing and what their needs are. Take a moment to check-in with each child to see how they’re doing and what their needs are. Check your pace. Slow down when possible and enjoy the children. Look for the bright side of situations; laugh at the “small stuff”, such as spilling juice during snack. Model positive and respectful ways of engaging children, by reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. CPR/First Aid Training: A violation regarding CPR and First Aid was cited during today’s visit. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. The documents can be found on the DCDEE Website underneath the provider and professional development tabs. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 6/11/2025 Number Present: 80 Completed Date: 6/11/2025 Age: From 0 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. A copy of both inspection reports were received during the visit. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed cruising furnishings, playing with soft toys and books, and walking around the classroom catching bubbles the teacher created with a bubble machine. Staff members were observing sitting on the carpeted floor reading and talking to infants receiving tummy time. One infant was observed resting in their crib. Preschool-aged children and teachers were observed dancing and stretching to music and engaged in story times in during whole group. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures, manipulating framed puzzles with knobs, and playing with farm animals and dinosaurs. In the outdoor area, children were riding on tricycles and scooters on the facility’s new track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and tossing balls to the teachers. For lunch, the cook prepared and served chicken and rice with wheat bread, green bean, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A Staff and Training Worksheet was completed during today’s visit. Staff files were monitored for 4 new employees. The most recent fire inspection was completed on June 3, 2025. A shelter-in-place emergency drill was completed on May 20, 2025. The monthly playground inspection was completed on June 5, 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. For lunch, I observed children being served food substitutions that were not recorded on the menu prior to the meal being served. The violation was corrected with a staff member recorded the food substitutions on the menu. 10A NCAC 09 .0901(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter for staff member B.B. hired 4/7/2025, was not on file and available for review. The violation was corrected when the staff member printed the qualification letter and the administrator placed it in the employee's file. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: I observed space #2 where children and staff were dancing and stretching during circle time activities. Following dancing, teachers allowed children to calm down by sitting on a letter on the carpet and asking them what center they would like to play in. Teachers called their names individually and each child took turns going to their interest center. I encourage staff to continue to model positive and respectful ways of engaging children, by standing close to them, reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. Respectful language was used, such as addressing each child by their name and moments were taken to check-in with each child during activities to see how they were doing and what their needs are. Take a moment to check-in with each child to see how they’re doing and what their needs are. Check your pace. Slow down when possible and enjoy the children. Look for the bright side of situations; laugh at the “small stuff”, such as spilling juice during snack. Model positive and respectful ways of engaging children, by reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. CPR/First Aid Training: A violation regarding CPR and First Aid was cited during today’s visit. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. The documents can be found on the DCDEE Website underneath the provider and professional development tabs. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 6/11/2025 Number Present: 80 Completed Date: 6/11/2025 Age: From 0 To 5 Total Minutes: 280 Time In: 09:00 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed December 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed June 10, 2025. Fire Classification of approved for daytime completed May 28, 2025. A copy of both inspection reports were received during the visit. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. Preschool-aged children were observed in free choice activities both indoors and outdoors. In space #6a and #6b, infants were observed cruising furnishings, playing with soft toys and books, and walking around the classroom catching bubbles the teacher created with a bubble machine. Staff members were observing sitting on the carpeted floor reading and talking to infants receiving tummy time. One infant was observed resting in their crib. Preschool-aged children and teachers were observed dancing and stretching to music and engaged in story times in during whole group. I observed children cooking pretend meals in dramatic play with toy foods and utensils. Children were engaged in coloring individual pictures, manipulating framed puzzles with knobs, and playing with farm animals and dinosaurs. In the outdoor area, children were riding on tricycles and scooters on the facility’s new track and climbed/sliding on stationary equipment. Toddlers were observed playing with push/pull toys, climbing in/out of tunnels, and tossing balls to the teachers. For lunch, the cook prepared and served chicken and rice with wheat bread, green bean, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A Staff and Training Worksheet was completed during today’s visit. Staff files were monitored for 4 new employees. The most recent fire inspection was completed on June 3, 2025. A shelter-in-place emergency drill was completed on May 20, 2025. The monthly playground inspection was completed on June 5, 2025. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 528 Food substitution was not of comparable food value or recorded on the menu prior to the meal or snack being served. For lunch, I observed children being served food substitutions that were not recorded on the menu prior to the meal being served. The violation was corrected with a staff member recorded the food substitutions on the menu. 10A NCAC 09 .0901(b) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR training certificate of completion for staff member I.A. hired 2/20/2025, was not completed within 90 day of being hired. .1102(d) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter for staff member B.B. hired 4/7/2025, was not on file and available for review. The violation was corrected when the staff member printed the qualification letter and the administrator placed it in the employee's file. G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on June 25, 2025, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Classroom Observation: I observed space #2 where children and staff were dancing and stretching during circle time activities. Following dancing, teachers allowed children to calm down by sitting on a letter on the carpet and asking them what center they would like to play in. Teachers called their names individually and each child took turns going to their interest center. I encourage staff to continue to model positive and respectful ways of engaging children, by standing close to them, reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. Respectful language was used, such as addressing each child by their name and moments were taken to check-in with each child during activities to see how they were doing and what their needs are. Take a moment to check-in with each child to see how they’re doing and what their needs are. Check your pace. Slow down when possible and enjoy the children. Look for the bright side of situations; laugh at the “small stuff”, such as spilling juice during snack. Model positive and respectful ways of engaging children, by reflecting their emotions, and by responding to their attempts to communicate both verbally and nonverbally. CPR/First Aid Training: A violation regarding CPR and First Aid was cited during today’s visit. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. The documents can be found on the DCDEE Website underneath the provider and professional development tabs. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1102 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 12/3/2024 Number Present: 82 Completed Date: 12/3/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 11:30 AM Time In: 12:00 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed January 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed November 19, 2024. A copy of the sanitation report and a provisional inspection report completed November 12, 2024 were received during the visit. Fire Classification of approved for daytime completed May 23, 2024. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children in free choice activities both indoors and outdoors. In spaces #1, I observed teachers and toddlers transitioning from cleaning up toys to sitting on the floor in circle time. Preschool-aged children in space #2, #3, #4, and #5 were observed playing in free choice centers. Children manipulated bristle blocks, built towers with unit and cardboard blocks, and created pretend meals in dramatic play with toy pots and pans. Children were observed playing musical instruments, practice writing the letter “D”, and reading books in the cozy area. Teachers and children sat on the floor during circle time reviewing and identifying common objects using flash cards by saying “What is THIS object?” Children were engaged and participated throughout the activity. Teachers assisted children with cleaning up and preparing for outdoor play by putting on their coats, hats, and gloves. In space #6a and #6b, infants were observed cruising furnishings and playing with soft toys and books. Staff members were observing sitting on the carpeted floor and talking to infants who were receiving tummy time. Outdoors, I observed children riding on tricycles and climbing/sliding on stationary equipment. Toddlers were observed playing with push/pull toys and tossing balls to the teachers. For lunch, the cook prepared and served cheese ravioli with marinara sauce, garden peas, pineapple and mango mixed, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on November 27, 2024 and updated during today’s visit. Eight (8) children records were reviewed and eight (8) staff files were monitored. The most recent fire drill and outdoor inspection were completed on November 25, 2024. A shelter-in-place emergency drill was completed on November 14, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.P. hired 3/27/2024, did not complete certification in First Aid training from an approved training organization. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.P. hired 3/27/2024, did not complete certification in CPR training from an approved training organization. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 17, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: CPR/First Aid Training: A violation regarding CPR and First Aid was cited during today’s visit. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. The documents can be found on the DCDEE Website underneath the provider and professional development tabs. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Annual Child Care Immunization Report: The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until November 30, 2024, and reports will be accepted until January 15, 2025. Click here to submit your report. The Immunization Branch will host a webinar 11/13/24 at 1pm ET to provide instructions and answer questions on reporting. Register here in advance to attend. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 12/3/2024 Number Present: 82 Completed Date: 12/3/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 11:30 AM Time In: 12:00 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed January 3, 2024, and prior to today’s visit, the eighteen-month compliance history score was 90%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed November 19, 2024. A copy of the sanitation report and a provisional inspection report completed November 12, 2024 were received during the visit. Fire Classification of approved for daytime completed May 23, 2024. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children in free choice activities both indoors and outdoors. In spaces #1, I observed teachers and toddlers transitioning from cleaning up toys to sitting on the floor in circle time. Preschool-aged children in space #2, #3, #4, and #5 were observed playing in free choice centers. Children manipulated bristle blocks, built towers with unit and cardboard blocks, and created pretend meals in dramatic play with toy pots and pans. Children were observed playing musical instruments, practice writing the letter “D”, and reading books in the cozy area. Teachers and children sat on the floor during circle time reviewing and identifying common objects using flash cards by saying “What is THIS object?” Children were engaged and participated throughout the activity. Teachers assisted children with cleaning up and preparing for outdoor play by putting on their coats, hats, and gloves. In space #6a and #6b, infants were observed cruising furnishings and playing with soft toys and books. Staff members were observing sitting on the carpeted floor and talking to infants who were receiving tummy time. Outdoors, I observed children riding on tricycles and climbing/sliding on stationary equipment. Toddlers were observed playing with push/pull toys and tossing balls to the teachers. For lunch, the cook prepared and served cheese ravioli with marinara sauce, garden peas, pineapple and mango mixed, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on November 27, 2024 and updated during today’s visit. Eight (8) children records were reviewed and eight (8) staff files were monitored. The most recent fire drill and outdoor inspection were completed on November 25, 2024. A shelter-in-place emergency drill was completed on November 14, 2024. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff member, S.P. hired 3/27/2024, did not complete certification in First Aid training from an approved training organization. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff member, S.P. hired 3/27/2024, did not complete certification in CPR training from an approved training organization. .1102(d) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on December 17, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: CPR/First Aid Training: A violation regarding CPR and First Aid was cited during today’s visit. I also suggested the administrator use Be a Smart Consumer of Child Care Training and Be a Smart Consumer of CPR and First Aid Training. The documents can be found on the DCDEE Website underneath the provider and professional development tabs. Refer to child care rule 10A NCAC 09 .1102(d) regarding staff requirements. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Annual Child Care Immunization Report: The reporting period for child care immunizations is now open. Reporting for 2024-2025 has been extended due to Hurricane Helene. Children have a grace period from requirements until November 30, 2024, and reports will be accepted until January 15, 2025. Click here to submit your report. The Immunization Branch will host a webinar 11/13/24 at 1pm ET to provide instructions and answer questions on reporting. Register here in advance to attend. Send any questions regarding child care immunization reporting to immunization.reports@dhhs.nc.gov. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0608 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 87 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed January 18, 2023, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed August 25, 2023. Fire Classification of approved for daytime completed May 25, 2023. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children in free choice activities both indoors and outdoors. In spaces #1 and #3, I observed teachers and toddlers sitting on the floor in circle time singing children’s songs and clapping their hands. Teachers reviewed colors and identifying common objects using flash cards. Children in space #2 and 4 were observed cleaning up and preparing for outdoor play by putting on their coats, hats, and gloves. In space #5, children and teachers were in circle time singing and moving to “The Snowflake Song”. I observed children following directions of the teacher to hold up their snowflake prompt and recreate movements with the prompt such as fast/slow and up/down. In space #6a and #6b, infants were observed cruising furnishings, playing with soft toys and books, and walking around the classroom. Staff members were observing sitting on the carpeted floor and talking to infants who were receiving tummy time. One child was observed resting in their individual crib. Children in space #7 were observed playing with cardboard blocks and animals, played with colored magnetic tiles, and cooked pretend meals in dramatic play. I observed the teacher assisting children with creating individual snowmen using shapes of colored construction paper. Outdoors, I observed children riding on tricycles and climbing/sliding on stationary equipment. Toddlers were observed playing with push/pull toys and tossing balls to the teachers. For lunch, the cook prepared and served grilled cheese sandwich on wheat bread, tomato soup, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on December 15, 2023 and updated during today’s visit. Ten (10) children records were reviewed and all staff files were monitored. The most recent fire inspection was completed on December 14, 2023 and a lockdown emergency drill was completed on November 30, 2023. The most current monthly outdoor inspection was completed on December 12, 2023. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to children in space #2, an aerosol can of insect repellent was stored in an unlocked cabinet. In space #5, a container of Lysol disinfecting wipes were stored in an unlocked cabinet and were accessible to children. .2820(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation of parent's signature acknowledging receipt of the program's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for child B.B. enrolled October 20, 2020. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 17, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Storage of Hazardous Items: A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In one classroom, a can of aerosol insect spray was stored in an unlocked storage area. Aerosol cans must be stored in locked storage. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: Visit Date: 1/3/2024 Number Present: 87 Completed Date: 1/3/2024 Age: From 0 To 5 Total Minutes: 300 Time In: 09:15 AM Time Out: 02:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to an Annual Compliance Visit including Health and Safety training requirements. The previous Annual Compliance Visit was completed January 18, 2023, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed August 25, 2023. Fire Classification of approved for daytime completed May 25, 2023. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool-aged children in free choice activities both indoors and outdoors. In spaces #1 and #3, I observed teachers and toddlers sitting on the floor in circle time singing children’s songs and clapping their hands. Teachers reviewed colors and identifying common objects using flash cards. Children in space #2 and 4 were observed cleaning up and preparing for outdoor play by putting on their coats, hats, and gloves. In space #5, children and teachers were in circle time singing and moving to “The Snowflake Song”. I observed children following directions of the teacher to hold up their snowflake prompt and recreate movements with the prompt such as fast/slow and up/down. In space #6a and #6b, infants were observed cruising furnishings, playing with soft toys and books, and walking around the classroom. Staff members were observing sitting on the carpeted floor and talking to infants who were receiving tummy time. One child was observed resting in their individual crib. Children in space #7 were observed playing with cardboard blocks and animals, played with colored magnetic tiles, and cooked pretend meals in dramatic play. I observed the teacher assisting children with creating individual snowmen using shapes of colored construction paper. Outdoors, I observed children riding on tricycles and climbing/sliding on stationary equipment. Toddlers were observed playing with push/pull toys and tossing balls to the teachers. For lunch, the cook prepared and served grilled cheese sandwich on wheat bread, tomato soup, pineapple tidbits, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. I observed children resting on cots with clean linen as soft music played in the background. A checklist was used to note the requirements I monitored today. The facility’s Staff and Training Worksheets were received on December 15, 2023 and updated during today’s visit. Ten (10) children records were reviewed and all staff files were monitored. The most recent fire inspection was completed on December 14, 2023 and a lockdown emergency drill was completed on November 30, 2023. The most current monthly outdoor inspection was completed on December 12, 2023. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Accessible to children in space #2, an aerosol can of insect repellent was stored in an unlocked cabinet. In space #5, a container of Lysol disinfecting wipes were stored in an unlocked cabinet and were accessible to children. .2820(b) 1908 A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. Documentation of parent's signature acknowledging receipt of the program's Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not on file for child B.B. enrolled October 20, 2020. .0608(b)(1-6) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. The violation observed and documented today must be corrected immediately. Additionally, by 5:00pm on January 17, 2024, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violations were corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Facility Specific TA/Consultation/Reminders: Storage of Hazardous Items: A violation was cited today for Storage of Hazardous Items. Store items that are labeled “keep out of reach of children” and have no other warning can be stored a shelf or in an unlocked cabinet. The shelf or cabinet must be mounted at least five feet above the floor. In one classroom, a can of aerosol insect spray was stored in an unlocked storage area. Aerosol cans must be stored in locked storage. A handout was left today for Hazardous Items Storage for Child Care. This handout can be found on our website by clicking the tab Provider then Provider Document and Forms https://ncchildcare.ncdhhs.gov/. For more information regarding this rule requirement review Child Care Rules 15A NCAC 18A.2820(b). Shaken Baby Syndrome and Abusive Head Trauma: A violation was cited during today’s visit regarding The Prevention of Shaken Baby and Abusive Head Trauma policy. A signed acknowledgement of the facility’s policy was not on file for one staff member. As a reminder, administrators must review the policy with staff prior to the individual providing care to children and a copy of the acknowledgement must be retained in the staff member's file. You will find more information regarding The Prevention of Shaken Baby and Abusive Head Trauma in Child Care Rule 10A NCAC 09 .0608. Child Care Health Consultant: The Cumberland County Department of Public Health current Child Care Health Consultant is Nicole Richardson. Her contact number is: 910-678-7706 and her email address: nrrichardson@cumberlandcountync.gov. Visit the website https://nccchcassociation.org/resources/, under resources there are several links that may be beneficial for your Family Child Care Home. For example, Caring for Our Children, My Plate, Safe Kids NC, and many others. The following website will also provide more information about the Child Care Health Consultants. The Child Care Health Consultant provides support in the following areas, but not limited to: oral health, illness, infectious disease, emergency preparedness, health related areas, nutrition, environmental health, and physical activity. For addition information areas, visit the website, https://healthychildcare.unc.edu/child-care-health-consultants/about-cchc/. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please feel free to contact me at yolanda.pridgen@dhhs.nc.gov or 910-305-2371 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0605 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 1023-220L Visit Date: 10/24/2023 Number Present: 82 Completed Date: 10/24/2023 Age: From 0 To 4 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed January 18, 2023, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed August 25, 2023. Fire Classification of approved for daytime completed May 25, 2023. There are concerns that children were not being adequately supervised. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool children engaged in free choice activities both indoors and outdoors. I observed children climbing and sliding on stationary equipment and riding push/pull toys in the outdoor play area. In spaces #2 and 3, I observed staff assisting children with putting on their coats and hats, preparing for outdoor play. Children were observed completing toileting routines and washing their hands. In space #4, staff and children where in whole group sitting on the carpet singing the welcome song. In space #5, staff and children played with toy vehicles, unit blocks, linking blocks, and floor puzzles. In space #6a and #6b, three infants were resting in their cribs as other infants received tummy time on the carpet and explored the classroom area. One teacher completed diapering and hand washing routines. I observed staff playing with infants on the floor while a teacher fed one child a bottle of formula. Lunch, prepared and served by the cook, consisting of homemade macaroni and cheese, steamed broccoli, peaches, and milk. Children rested on individual cots as soft music played. The allegation that children were not being adequately supervised was discussed with V. McKoy who was aware of the incident that occurred on October 18, 2023. I interviewed 2 staff members in addition to V. McKoy who were involved or present when the incident occurred. The teacher assigned space #2 where the incident occurred stated that seven children were in care at the end of the day. Video footage was reviewed and confirmed that children were lined up at the door preparing to transition to another classroom. In video footage, the teacher was at the sink pouring out water from the children snack, emptying solution bottles, and washing her hands when the incident occurred. In the footage observed, the teacher was seen talking to the children who were lined up and standing in the book area near the door. The teacher stated two children were playing by opening and closing the door when the child’s hand was closed in the door. Based on the footage, the teacher immediately ran over to the child and assessed the situation and Ms. McKoy arrived to the classroom to assist. Ms. McKoy was observed comforting the child as the teacher escorted the remaining children to space #4. Based on staff interviews, Ms. McKoy took the child to the front lobby to comfort the child and place an ice pack on the child’s hand. Ms. McKoy stated the child’s hand was reddish in color and had started to swell. Ms. McKoy stated the child pulled their hand back when the ice pack was applied. Once the child calmed down, Ms. McKoy asked the co-teacher assigned to space #4 to take the child the classroom. Ms. McKoy stated the child’s father arrived at approximately 5:00pm to pick up the child and at that time, she discussed the incident with him. The child’s father asked Ms. McKoy to contact the mother and inform her of the incident. Ms. McKoy stated she sent a text to the child’s mom at approximately 5:10pm. Ms. McKoy stated because it was the end of the day and the teacher had left the facility, an incident form was completed the following morning by the teacher who observed the incident. During today’s visit, I reviewed the incident report and a copy was emailed to me by Ms. McKoy. Based on information gathered from video footage observed, digital sign in/out documentation for families, staff time cards, and staff interviews, the allegation that children were not being adequately supervised is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with V. McKoy. The following violation was observed: Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. In the outdoor play area to the rear of the building, the chain-linked fence dividing the playgrounds was not connected to the fence posts and wire connectors were protruding along the top. GS 110-91(6); .0605((i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. Violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 7, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID #12345678 Technical Assistance/Consultation/Reminders: Fence: We discussed violations regarding a gate and fence on the playground. Ms. McKoy stated she would put in a ticket for the fence to be repaired. I recommended Ms. McKoy have staff to be observant a during their daily monitoring of playground. As a reminder, all outdoor equipment and materials shall be in good repair, free of entrapments and protrusions. Refer to child care rule 10A NCAC 09 .0605(g)(i). Child Care Immunization Report due Nov. 1 This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: (910)305-2371 or yolanda.pridgen@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 1023-220L Visit Date: 10/24/2023 Number Present: 82 Completed Date: 10/24/2023 Age: From 0 To 4 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed January 18, 2023, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed August 25, 2023. Fire Classification of approved for daytime completed May 25, 2023. There are concerns that children were not being adequately supervised. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool children engaged in free choice activities both indoors and outdoors. I observed children climbing and sliding on stationary equipment and riding push/pull toys in the outdoor play area. In spaces #2 and 3, I observed staff assisting children with putting on their coats and hats, preparing for outdoor play. Children were observed completing toileting routines and washing their hands. In space #4, staff and children where in whole group sitting on the carpet singing the welcome song. In space #5, staff and children played with toy vehicles, unit blocks, linking blocks, and floor puzzles. In space #6a and #6b, three infants were resting in their cribs as other infants received tummy time on the carpet and explored the classroom area. One teacher completed diapering and hand washing routines. I observed staff playing with infants on the floor while a teacher fed one child a bottle of formula. Lunch, prepared and served by the cook, consisting of homemade macaroni and cheese, steamed broccoli, peaches, and milk. Children rested on individual cots as soft music played. The allegation that children were not being adequately supervised was discussed with V. McKoy who was aware of the incident that occurred on October 18, 2023. I interviewed 2 staff members in addition to V. McKoy who were involved or present when the incident occurred. The teacher assigned space #2 where the incident occurred stated that seven children were in care at the end of the day. Video footage was reviewed and confirmed that children were lined up at the door preparing to transition to another classroom. In video footage, the teacher was at the sink pouring out water from the children snack, emptying solution bottles, and washing her hands when the incident occurred. In the footage observed, the teacher was seen talking to the children who were lined up and standing in the book area near the door. The teacher stated two children were playing by opening and closing the door when the child’s hand was closed in the door. Based on the footage, the teacher immediately ran over to the child and assessed the situation and Ms. McKoy arrived to the classroom to assist. Ms. McKoy was observed comforting the child as the teacher escorted the remaining children to space #4. Based on staff interviews, Ms. McKoy took the child to the front lobby to comfort the child and place an ice pack on the child’s hand. Ms. McKoy stated the child’s hand was reddish in color and had started to swell. Ms. McKoy stated the child pulled their hand back when the ice pack was applied. Once the child calmed down, Ms. McKoy asked the co-teacher assigned to space #4 to take the child the classroom. Ms. McKoy stated the child’s father arrived at approximately 5:00pm to pick up the child and at that time, she discussed the incident with him. The child’s father asked Ms. McKoy to contact the mother and inform her of the incident. Ms. McKoy stated she sent a text to the child’s mom at approximately 5:10pm. Ms. McKoy stated because it was the end of the day and the teacher had left the facility, an incident form was completed the following morning by the teacher who observed the incident. During today’s visit, I reviewed the incident report and a copy was emailed to me by Ms. McKoy. Based on information gathered from video footage observed, digital sign in/out documentation for families, staff time cards, and staff interviews, the allegation that children were not being adequately supervised is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with V. McKoy. The following violation was observed: Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. In the outdoor play area to the rear of the building, the chain-linked fence dividing the playgrounds was not connected to the fence posts and wire connectors were protruding along the top. GS 110-91(6); .0605((i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. Violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 7, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID #12345678 Technical Assistance/Consultation/Reminders: Fence: We discussed violations regarding a gate and fence on the playground. Ms. McKoy stated she would put in a ticket for the fence to be repaired. I recommended Ms. McKoy have staff to be observant a during their daily monitoring of playground. As a reminder, all outdoor equipment and materials shall be in good repair, free of entrapments and protrusions. Refer to child care rule 10A NCAC 09 .0605(g)(i). Child Care Immunization Report due Nov. 1 This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: (910)305-2371 or yolanda.pridgen@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: YOLANDA PRIDGEN Operation Type: Center Case Number: 1023-220L Visit Date: 10/24/2023 Number Present: 82 Completed Date: 10/24/2023 Age: From 0 To 4 Total Minutes: 345 Time In: 09:15 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today's visit was to investigate allegations regarding violations of child care requirements. The previous Annual Compliance Visit was completed January 18, 2023, and prior to today’s visit, the eighteen-month compliance history score was 92%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The license was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current inspections are as follows: Sanitation Classification of superior completed August 25, 2023. Fire Classification of approved for daytime completed May 25, 2023. There are concerns that children were not being adequately supervised. Vanessa McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. I observed preschool children engaged in free choice activities both indoors and outdoors. I observed children climbing and sliding on stationary equipment and riding push/pull toys in the outdoor play area. In spaces #2 and 3, I observed staff assisting children with putting on their coats and hats, preparing for outdoor play. Children were observed completing toileting routines and washing their hands. In space #4, staff and children where in whole group sitting on the carpet singing the welcome song. In space #5, staff and children played with toy vehicles, unit blocks, linking blocks, and floor puzzles. In space #6a and #6b, three infants were resting in their cribs as other infants received tummy time on the carpet and explored the classroom area. One teacher completed diapering and hand washing routines. I observed staff playing with infants on the floor while a teacher fed one child a bottle of formula. Lunch, prepared and served by the cook, consisting of homemade macaroni and cheese, steamed broccoli, peaches, and milk. Children rested on individual cots as soft music played. The allegation that children were not being adequately supervised was discussed with V. McKoy who was aware of the incident that occurred on October 18, 2023. I interviewed 2 staff members in addition to V. McKoy who were involved or present when the incident occurred. The teacher assigned space #2 where the incident occurred stated that seven children were in care at the end of the day. Video footage was reviewed and confirmed that children were lined up at the door preparing to transition to another classroom. In video footage, the teacher was at the sink pouring out water from the children snack, emptying solution bottles, and washing her hands when the incident occurred. In the footage observed, the teacher was seen talking to the children who were lined up and standing in the book area near the door. The teacher stated two children were playing by opening and closing the door when the child’s hand was closed in the door. Based on the footage, the teacher immediately ran over to the child and assessed the situation and Ms. McKoy arrived to the classroom to assist. Ms. McKoy was observed comforting the child as the teacher escorted the remaining children to space #4. Based on staff interviews, Ms. McKoy took the child to the front lobby to comfort the child and place an ice pack on the child’s hand. Ms. McKoy stated the child’s hand was reddish in color and had started to swell. Ms. McKoy stated the child pulled their hand back when the ice pack was applied. Once the child calmed down, Ms. McKoy asked the co-teacher assigned to space #4 to take the child the classroom. Ms. McKoy stated the child’s father arrived at approximately 5:00pm to pick up the child and at that time, she discussed the incident with him. The child’s father asked Ms. McKoy to contact the mother and inform her of the incident. Ms. McKoy stated she sent a text to the child’s mom at approximately 5:10pm. Ms. McKoy stated because it was the end of the day and the teacher had left the facility, an incident form was completed the following morning by the teacher who observed the incident. During today’s visit, I reviewed the incident report and a copy was emailed to me by Ms. McKoy. Based on information gathered from video footage observed, digital sign in/out documentation for families, staff time cards, and staff interviews, the allegation that children were not being adequately supervised is unsubstantiated. At the completion of the visit, the Visit Summary was reviewed with V. McKoy. The following violation was observed: Violation Number Comment Rule 824 Outdoor play area was not enclosed by fence with a minimum height of 4 feet. The top of the fence, less than six feet, was not free from protrusions. In the outdoor play area to the rear of the building, the chain-linked fence dividing the playgrounds was not connected to the fence posts and wire connectors were protruding along the top. GS 110-91(6); .0605((i) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violation observed and documented today may impact the compliance history score. Violations observed and documented today must be corrected immediately. Additionally, by 5:00pm on November 7, 2023, you must submit a written, dated, and signed statement to me. The statement must describe accurately and in detail, how and when the violation was corrected. If the letter states that corrections have been made when they have not, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be conducted. Mail or email the information to: Yolanda Pridgen Child Care Consultant P.O. Box 25561 Fayetteville, NC 28314 yolanda.pridgen@dhhs.nc.gov If you email the compliance letter, you must include a signature block, which contains your name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID #12345678 Technical Assistance/Consultation/Reminders: Fence: We discussed violations regarding a gate and fence on the playground. Ms. McKoy stated she would put in a ticket for the fence to be repaired. I recommended Ms. McKoy have staff to be observant a during their daily monitoring of playground. As a reminder, all outdoor equipment and materials shall be in good repair, free of entrapments and protrusions. Refer to child care rule 10A NCAC 09 .0605(g)(i). Child Care Immunization Report due Nov. 1 This year's Child Care Immunization Reports are due by midnight on Wednesday, November 1, 2023, and will not be accepted after that date. Failure to submit an annual child care immunization report per G.S. 130A-155 will be reported to the Local Health Director for your county. Go to Child Care Immunization Report 2023-2024 to find instructions, a helpful worksheet and a guide to submitting your report through the online portal. If you have questions about the Child Care Immunization Report, please email Immunization.Reports@dhhs.nc.gov or call 919-707-5595. Challenging Behaviors: Do you have children who bite? Do children struggle to focus during circle time? Do challenging behaviors cause difficult transitions? Do you spend all day managing behavior? Are you at your wits' end? Help is available for these and other behavior challenges! The Challenging Behaviors Hotline has opened and is provided for Free. You may speak to a Behavior Support Advisor for advice and resources specific to challenging behaviors in your facility. Dial 1-888-600-1685 Option 1 or for more information go to www.childcareresourcesinc.org/challenging-behaviors-helpline. Please visit DCDEE’s website for the latest child care updates for child care at https://ncchildcare.ncdhhs.gov/. If you have questions, please contact me at: (910)305-2371 or yolanda.pridgen@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: BORDEAUX CREATIVE SCHOOL Facility ID: 2655200 Consultant: JENNIFER STRICKLAND Operation Type: Center Case Number: Visit Date: 7/10/2023 Number Present: 75 Completed Date: 7/10/2023 Age: From 0 To 5 Total Minutes: 255 Time In: 09:00 AM Time Out: 01:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a Routine Unannounced visit. The previous Annual Compliance Visit was completed January 18, 2023, and prior to today’s visit, the eighteen-month compliance history score was 93%, which exceeds requirements as outlined in North Carolina General Statute 110-90(4)(c-d). This program currently operates with a Five (5) Star License issued October 11, 2019. The License was based on the program earning seven (7) points in education standards, six (6) points in program standards, and one quality point by choosing to meet a programmatic option: Staff benefits package and Infrastructure of parent involvement. The information on record with DCDEE was verified as correct by Vanessa McKoy, administrator, and the owner’s corporation status was verified on the Secretary of State’s website as current-active. Current Inspections are as follows: Sanitation Classification of Superior completed October 25, 2022. Fire Classification of approved for daytime completed May 25, 2023. V. McKoy, Administrator, was present and accompanied me while observing the indoor and outdoor areas. In space #1, children were observed engaged in free play. Three(3) packs of wipes, three(3) Aquaphor's, one(1) Desitin and a vitamin D ointment that stated keep out of reach of children were found less than five (5) feet from the floor. Items were removed immediately and placed in lock cabinet above 5 Feet from children's reached. In space #3, preschool children were observed playing with dolls, dress up clothes, science materials, and reading books in the cozy area. In space #6a and #6b, infants were observed exploring their environment, playing with soft toys and books, and walking around the classroom. Staff members were observed interacting with the children on the carpet and bottle feeding. In space 6b, a container of Aquaphor was found in an unlooked drawer less than five (5) feet from the floor. Outdoors, I observed children riding on tricycles and climbing/sliding on stationary equipment. Toddlers were observed transitioning from the outdoors, washing their hands, and joining the teachers on the carpet for circle time. Activity: What is inside the box? The children picked an item, and the teacher helped them described it. Lunch served today was meatball marinara subs with mozzarella, on a whole wheat bun, steam green peas, diced mango, and milk. Following lunch, staff assisted children with personal care routines, diapering, and handwashing as they prepared for rest time. At the completion of the visit, the Visit Summary was reviewed with Ms. McKoy. The following violations were observed: Violation Number Comment Rule 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. In space #1, the following ointments (Desitin, Aquaphor and Vitamin D) were found stored under the changing table 5 feet or less. In space #6b, Aquaphor was found stored in a drawer 5 feet or less from the floor. 15A NCAC 18A .2820(d) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Accessible to children under 2 years of age in spaces #1, #6b, and #4, wipes, clothing in plastic, ointments in plastic bags, low shelves, diapering tables, and cubbies. .0604(q) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Violations observed and documented today may impact the compliance history score. All violations were corrected during the visit. No compliance letter is due. Facility Specific TA/Consultation/Reminders: Plastic Bags: A violation was cited during today’s visit for items that were potential choking hazards accessible to children under three years old. I recommended to Ms. McKoy to remind all staff to keep plastic bags and materials that can be torn apart 5 feet or higher. Additional information can be found in NC Child Care rule 10A NCAC .0604 (q) Medications: A violation was citied today for medications including prescription and non-prescription items not stored in a locked cabinet or other locked container. Meet with staff and remind them to keep all diaper creams and ointments in a lock cabinet. Additional information can be found in NC Child Care rule NCAC 18A.2820(d) I discussed today’s classroom observations with Ms. McKoy. Preschool children were attentive as the teacher read the book “Little Kids Big Book of the Ocean”. When finish the children transition to the center of their choice. There were plenty of materials available for the children. In spaces # 6a and 6b teachers were engaged with the children. I encourage teachers during transitions, to explain to infants what they are going to do next. Example: I am going to place you down on the carpet for you to enjoy some tummy time. I see that you are getting hungry, let me warm your milk so I can feed you. Toxic plants information was shared with Ms. McKoy. DCDEE website and Consultant information: Please visit DCDEE’s website for the latest child care updates and COVID-19 information for child care at https://ncchildcare.ncdhhs.gov/. Feel free to contact me at jennifer.a.strickland@dhhs.nc.gov or 910-882-2378 if you have any questions, comments, or concerns. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times