10A NCAC 09 .0713 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: 0725-412L Visit Date: 8/11/2025 Number Present: 79 Completed Date: 8/11/2025 Age: From 1 To 12 Total Minutes: 168 Time In: 09:28 AM Time Out: 11:24 AM Time In: 01:53 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Megan Brown, Child Care Consultant accompanied me during the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision. There are also concerns regarding staff/child ratio. There are concerns that children are not attended to in a nurturing and appropriate manner. There are concerns that incident reports were not completed each time a child was injured. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. Additionally, I observed the indoor and outdoor space used by the children. Children throughout the facility were engaged in indoor free play, group time and outdoor free play. Staff were observed leading group discussions and assisting children in learning centers and outdoor activities. Regarding the allegation that children were not adequately supervised at all time, I reviewed video footage, completed classroom observations, and interviewed select staff. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children, two and three years of age unattended while she delivered a cup to the classroom next door. On August 7, a staff had their head down looking at their phone screen for ten minutes in space #1. Based on the above information the allegation was confirmed. Regarding the allegation that staff/child ratios were not in compliance, I reviewed attendance, classroom sign-in sheets, and arrival and departure times, and staff schedules. I also interviewed the administrator and staff. It was reported that staff are sometimes out of ratio in the mornings due to staff call outs or running late. The sign-in sheet in space #7 reflects 28 children present on July 28, 2025. The sign-in sheet on July 30, 2025, reflects seven children present in space #2, where this is only one teacher assigned. Based on the above information the allegation was confirmed. Regarding the allegation that children were not cared for in a nurturing and appropriate manner, I completed classroom observations, interviewed the administrator and select staff. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. On August 7, 2025, a staff grabbed a child, one year of age, and roughly sat them on the floor. Based on the above information the allegation was confirmed. Regarding the allegation that incident reports were not completed each time a child was injured, I reviewed incident logs, select incident reports, and interviewed select staff. It was reported that a staff completed and turned in five incident reports during the week of July 28, 2025- August 1, 2025. These incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall, or small scrap. The reported stated they just communicate it with the parent and no incident report is completed. Based on the above information the allegation was confirmed. The following violation were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children unattended. On August 7, 2025, a staff in space #1 was observed looking down at their phone screen for ten minutes, with four awake children, ages 0 to 1 year of age, in care. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Thirty (30) children ranging in age from one to three years of age were grouped together on playground space #2 together. 10A NCAC 09 .0713(a)(6) 544 Screen time was offered to children under three years of age. On August 4, 2025, "Miss Rachel" played on the tablet in the space where five children zero to one year of age were present. On August 7, 2025, a video played on the tablet from 3:15 pm to 3:50 pm, for children 1 year of age are enrolled. .0510(f) 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Video footage from August 7, 2025, shows a caregiver push a one-year-old child down who was pulled up on a bouncy chair and then, roughly sit the same child down on the floor in space #1 later in the morning. Based on staff reports, a caregiver pulled a three-year-old child by the arm after having a toileting accident and was told to get out of the room. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. It was reported that staff use "yelling" and "screaming" voice tones when talking to children, saying things including “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you.” .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/25/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Discipline- Providing positive guidance through nurturing and responsive relationships and supportive environments to promote children's self-control, teach responsibility and help children make thoughtful choices. The more effective caregivers are at encouraging appropriate behavior, the less time and effort caregivers have to spend correcting children's behavior. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. Video footage for August 7, 2025, show a staff roughly sitting a child, one year of age, on the floor. You stated that you had not observed nor had reports of staff using harsh tones. You also stated you had not observed the staff handling children in a rough manner, as they “are typically good with the kids.” Review your discipline policy with your staff and retrain them on appropriate and age appropriate discipline. And complete classroom observations to ensure the policy is being practiced correctly. Staff/Child Ratios- A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Ratios are critical to a child’s health, safety, and development, ensuring that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs and responsive caregiving. During the August 4, 2025, visit, I observed there were 15 children ages 4 to 11 present in space #7 with one staff member. Daily Sign-in sheets were reviewed and reflected seven children, one year of age present in space #2 on 7/30/25. Sign-in sheet for space #7 reflects 28 children present on July 28, 2025. You stated that children are moved to maintain ratios. You reported that the there was only six children present in space #2 as one child was visiting in space #3 that day and staff are not using the sheets correctly. Review your current attendance. Look at the arrival and departure times of children and staff. Evaluate if there needs to be a schedule change for staff or a transition plan. Keeping accurate records is a key component of childcare. Retrain staff on how to complete the sign-in sheets daily and how to mark transitions of children. Supervision- Adequate supervision requires staff members never leave children unattended, not even for a minute, unless in the case of a true emergency. Staff members must be positioned to see and hear children, render immediate assistance and provide for their needs, especially infants and toddlers who depend solely on caregivers. On August 4, 2025, one staff was observed walking out of space #4 and into space #5 to deliver a cup, leaving eight children, two and three years of age, unattended. On August 7, 2025, one staff was looking down at their cell phone screen for ten minutes with four children, zero to one year of age, in care. You stated that there should have been another teacher in space #4. The other staff was observed in another space at the time of the incident. You also reported staff use their phones to update the Playground app, used to communicate with parents. We were not able to confirm if the staff was updating the app during that time. Have staff review the urgency of things. Also review Child Care Rule 10A NCAC 09 .1801 regarding supervision with all your staff and encourage them to call for assistance when needed. The use for personal cell phones should be limited to emergency to allow staff to give their full attention to the children in care. Incident Reports- An incident log should be updated any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. It was reported that five incident reports were completed on the week of July 28, 2025- August 1, 2025. This incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall or small scrap. The reporter stated they just communicate it with the parent and no incident report is completed. You stated that the staff completing the five reports during the week of July 28th through August 1st was hearsay. You stated that staff are to complete the incident reports and turn them in to an administrator who contacts families and have them to sign the report before it is logged and filed. You are not aware of any incident reports being turning in to be able to You also provided documentation of incident reporting being reviewed during a May 27, 2025 staff meeting. In accordance with Child Care Rule 10A NCAC 09 .0802(g), an incident log must be completed any time an incident report is completed. Review this section of rule with staff, as well as your facility’s policy and procedures regarding incident reporting and documentation. Screen Time-Children younger than 2 years old need hands-on exploration and social interaction with trusted caregivers to develop their cognitive, language, motor, and social-emotional skills. Because of their immature symbolic, memory, and attentional skills, infants and toddlers cannot learn from traditional digital media as they do from interactions with caregivers. Children ages zero to one year of age were observed watching the tablet screens. Classroom tablets should not be used for screen time for you young children. Retrain staff and provide screen time logs to all classrooms. Complete classroom observation for all classroom to ensure the facility policies, procedures and child care rules are being followed. Please be reminded that confirmed complaints may result in the issuance of an administrative action. A violation was documented for failure to maintain compliance with staff/child ratio, supervision, and discipline requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, LeShaunda McCotter, Child Care Consultant at LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0802 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: 0725-412L Visit Date: 8/11/2025 Number Present: 79 Completed Date: 8/11/2025 Age: From 1 To 12 Total Minutes: 168 Time In: 09:28 AM Time Out: 11:24 AM Time In: 01:53 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Megan Brown, Child Care Consultant accompanied me during the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision. There are also concerns regarding staff/child ratio. There are concerns that children are not attended to in a nurturing and appropriate manner. There are concerns that incident reports were not completed each time a child was injured. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. Additionally, I observed the indoor and outdoor space used by the children. Children throughout the facility were engaged in indoor free play, group time and outdoor free play. Staff were observed leading group discussions and assisting children in learning centers and outdoor activities. Regarding the allegation that children were not adequately supervised at all time, I reviewed video footage, completed classroom observations, and interviewed select staff. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children, two and three years of age unattended while she delivered a cup to the classroom next door. On August 7, a staff had their head down looking at their phone screen for ten minutes in space #1. Based on the above information the allegation was confirmed. Regarding the allegation that staff/child ratios were not in compliance, I reviewed attendance, classroom sign-in sheets, and arrival and departure times, and staff schedules. I also interviewed the administrator and staff. It was reported that staff are sometimes out of ratio in the mornings due to staff call outs or running late. The sign-in sheet in space #7 reflects 28 children present on July 28, 2025. The sign-in sheet on July 30, 2025, reflects seven children present in space #2, where this is only one teacher assigned. Based on the above information the allegation was confirmed. Regarding the allegation that children were not cared for in a nurturing and appropriate manner, I completed classroom observations, interviewed the administrator and select staff. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. On August 7, 2025, a staff grabbed a child, one year of age, and roughly sat them on the floor. Based on the above information the allegation was confirmed. Regarding the allegation that incident reports were not completed each time a child was injured, I reviewed incident logs, select incident reports, and interviewed select staff. It was reported that a staff completed and turned in five incident reports during the week of July 28, 2025- August 1, 2025. These incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall, or small scrap. The reported stated they just communicate it with the parent and no incident report is completed. Based on the above information the allegation was confirmed. The following violation were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children unattended. On August 7, 2025, a staff in space #1 was observed looking down at their phone screen for ten minutes, with four awake children, ages 0 to 1 year of age, in care. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Thirty (30) children ranging in age from one to three years of age were grouped together on playground space #2 together. 10A NCAC 09 .0713(a)(6) 544 Screen time was offered to children under three years of age. On August 4, 2025, "Miss Rachel" played on the tablet in the space where five children zero to one year of age were present. On August 7, 2025, a video played on the tablet from 3:15 pm to 3:50 pm, for children 1 year of age are enrolled. .0510(f) 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Video footage from August 7, 2025, shows a caregiver push a one-year-old child down who was pulled up on a bouncy chair and then, roughly sit the same child down on the floor in space #1 later in the morning. Based on staff reports, a caregiver pulled a three-year-old child by the arm after having a toileting accident and was told to get out of the room. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. It was reported that staff use "yelling" and "screaming" voice tones when talking to children, saying things including “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you.” .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/25/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Discipline- Providing positive guidance through nurturing and responsive relationships and supportive environments to promote children's self-control, teach responsibility and help children make thoughtful choices. The more effective caregivers are at encouraging appropriate behavior, the less time and effort caregivers have to spend correcting children's behavior. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. Video footage for August 7, 2025, show a staff roughly sitting a child, one year of age, on the floor. You stated that you had not observed nor had reports of staff using harsh tones. You also stated you had not observed the staff handling children in a rough manner, as they “are typically good with the kids.” Review your discipline policy with your staff and retrain them on appropriate and age appropriate discipline. And complete classroom observations to ensure the policy is being practiced correctly. Staff/Child Ratios- A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Ratios are critical to a child’s health, safety, and development, ensuring that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs and responsive caregiving. During the August 4, 2025, visit, I observed there were 15 children ages 4 to 11 present in space #7 with one staff member. Daily Sign-in sheets were reviewed and reflected seven children, one year of age present in space #2 on 7/30/25. Sign-in sheet for space #7 reflects 28 children present on July 28, 2025. You stated that children are moved to maintain ratios. You reported that the there was only six children present in space #2 as one child was visiting in space #3 that day and staff are not using the sheets correctly. Review your current attendance. Look at the arrival and departure times of children and staff. Evaluate if there needs to be a schedule change for staff or a transition plan. Keeping accurate records is a key component of childcare. Retrain staff on how to complete the sign-in sheets daily and how to mark transitions of children. Supervision- Adequate supervision requires staff members never leave children unattended, not even for a minute, unless in the case of a true emergency. Staff members must be positioned to see and hear children, render immediate assistance and provide for their needs, especially infants and toddlers who depend solely on caregivers. On August 4, 2025, one staff was observed walking out of space #4 and into space #5 to deliver a cup, leaving eight children, two and three years of age, unattended. On August 7, 2025, one staff was looking down at their cell phone screen for ten minutes with four children, zero to one year of age, in care. You stated that there should have been another teacher in space #4. The other staff was observed in another space at the time of the incident. You also reported staff use their phones to update the Playground app, used to communicate with parents. We were not able to confirm if the staff was updating the app during that time. Have staff review the urgency of things. Also review Child Care Rule 10A NCAC 09 .1801 regarding supervision with all your staff and encourage them to call for assistance when needed. The use for personal cell phones should be limited to emergency to allow staff to give their full attention to the children in care. Incident Reports- An incident log should be updated any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. It was reported that five incident reports were completed on the week of July 28, 2025- August 1, 2025. This incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall or small scrap. The reporter stated they just communicate it with the parent and no incident report is completed. You stated that the staff completing the five reports during the week of July 28th through August 1st was hearsay. You stated that staff are to complete the incident reports and turn them in to an administrator who contacts families and have them to sign the report before it is logged and filed. You are not aware of any incident reports being turning in to be able to You also provided documentation of incident reporting being reviewed during a May 27, 2025 staff meeting. In accordance with Child Care Rule 10A NCAC 09 .0802(g), an incident log must be completed any time an incident report is completed. Review this section of rule with staff, as well as your facility’s policy and procedures regarding incident reporting and documentation. Screen Time-Children younger than 2 years old need hands-on exploration and social interaction with trusted caregivers to develop their cognitive, language, motor, and social-emotional skills. Because of their immature symbolic, memory, and attentional skills, infants and toddlers cannot learn from traditional digital media as they do from interactions with caregivers. Children ages zero to one year of age were observed watching the tablet screens. Classroom tablets should not be used for screen time for you young children. Retrain staff and provide screen time logs to all classrooms. Complete classroom observation for all classroom to ensure the facility policies, procedures and child care rules are being followed. Please be reminded that confirmed complaints may result in the issuance of an administrative action. A violation was documented for failure to maintain compliance with staff/child ratio, supervision, and discipline requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, LeShaunda McCotter, Child Care Consultant at LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .1801 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: 0725-412L Visit Date: 8/11/2025 Number Present: 79 Completed Date: 8/11/2025 Age: From 1 To 12 Total Minutes: 168 Time In: 09:28 AM Time Out: 11:24 AM Time In: 01:53 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Megan Brown, Child Care Consultant accompanied me during the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision. There are also concerns regarding staff/child ratio. There are concerns that children are not attended to in a nurturing and appropriate manner. There are concerns that incident reports were not completed each time a child was injured. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. Additionally, I observed the indoor and outdoor space used by the children. Children throughout the facility were engaged in indoor free play, group time and outdoor free play. Staff were observed leading group discussions and assisting children in learning centers and outdoor activities. Regarding the allegation that children were not adequately supervised at all time, I reviewed video footage, completed classroom observations, and interviewed select staff. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children, two and three years of age unattended while she delivered a cup to the classroom next door. On August 7, a staff had their head down looking at their phone screen for ten minutes in space #1. Based on the above information the allegation was confirmed. Regarding the allegation that staff/child ratios were not in compliance, I reviewed attendance, classroom sign-in sheets, and arrival and departure times, and staff schedules. I also interviewed the administrator and staff. It was reported that staff are sometimes out of ratio in the mornings due to staff call outs or running late. The sign-in sheet in space #7 reflects 28 children present on July 28, 2025. The sign-in sheet on July 30, 2025, reflects seven children present in space #2, where this is only one teacher assigned. Based on the above information the allegation was confirmed. Regarding the allegation that children were not cared for in a nurturing and appropriate manner, I completed classroom observations, interviewed the administrator and select staff. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. On August 7, 2025, a staff grabbed a child, one year of age, and roughly sat them on the floor. Based on the above information the allegation was confirmed. Regarding the allegation that incident reports were not completed each time a child was injured, I reviewed incident logs, select incident reports, and interviewed select staff. It was reported that a staff completed and turned in five incident reports during the week of July 28, 2025- August 1, 2025. These incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall, or small scrap. The reported stated they just communicate it with the parent and no incident report is completed. Based on the above information the allegation was confirmed. The following violation were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children unattended. On August 7, 2025, a staff in space #1 was observed looking down at their phone screen for ten minutes, with four awake children, ages 0 to 1 year of age, in care. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Thirty (30) children ranging in age from one to three years of age were grouped together on playground space #2 together. 10A NCAC 09 .0713(a)(6) 544 Screen time was offered to children under three years of age. On August 4, 2025, "Miss Rachel" played on the tablet in the space where five children zero to one year of age were present. On August 7, 2025, a video played on the tablet from 3:15 pm to 3:50 pm, for children 1 year of age are enrolled. .0510(f) 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Video footage from August 7, 2025, shows a caregiver push a one-year-old child down who was pulled up on a bouncy chair and then, roughly sit the same child down on the floor in space #1 later in the morning. Based on staff reports, a caregiver pulled a three-year-old child by the arm after having a toileting accident and was told to get out of the room. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. It was reported that staff use "yelling" and "screaming" voice tones when talking to children, saying things including “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you.” .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/25/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Discipline- Providing positive guidance through nurturing and responsive relationships and supportive environments to promote children's self-control, teach responsibility and help children make thoughtful choices. The more effective caregivers are at encouraging appropriate behavior, the less time and effort caregivers have to spend correcting children's behavior. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. Video footage for August 7, 2025, show a staff roughly sitting a child, one year of age, on the floor. You stated that you had not observed nor had reports of staff using harsh tones. You also stated you had not observed the staff handling children in a rough manner, as they “are typically good with the kids.” Review your discipline policy with your staff and retrain them on appropriate and age appropriate discipline. And complete classroom observations to ensure the policy is being practiced correctly. Staff/Child Ratios- A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Ratios are critical to a child’s health, safety, and development, ensuring that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs and responsive caregiving. During the August 4, 2025, visit, I observed there were 15 children ages 4 to 11 present in space #7 with one staff member. Daily Sign-in sheets were reviewed and reflected seven children, one year of age present in space #2 on 7/30/25. Sign-in sheet for space #7 reflects 28 children present on July 28, 2025. You stated that children are moved to maintain ratios. You reported that the there was only six children present in space #2 as one child was visiting in space #3 that day and staff are not using the sheets correctly. Review your current attendance. Look at the arrival and departure times of children and staff. Evaluate if there needs to be a schedule change for staff or a transition plan. Keeping accurate records is a key component of childcare. Retrain staff on how to complete the sign-in sheets daily and how to mark transitions of children. Supervision- Adequate supervision requires staff members never leave children unattended, not even for a minute, unless in the case of a true emergency. Staff members must be positioned to see and hear children, render immediate assistance and provide for their needs, especially infants and toddlers who depend solely on caregivers. On August 4, 2025, one staff was observed walking out of space #4 and into space #5 to deliver a cup, leaving eight children, two and three years of age, unattended. On August 7, 2025, one staff was looking down at their cell phone screen for ten minutes with four children, zero to one year of age, in care. You stated that there should have been another teacher in space #4. The other staff was observed in another space at the time of the incident. You also reported staff use their phones to update the Playground app, used to communicate with parents. We were not able to confirm if the staff was updating the app during that time. Have staff review the urgency of things. Also review Child Care Rule 10A NCAC 09 .1801 regarding supervision with all your staff and encourage them to call for assistance when needed. The use for personal cell phones should be limited to emergency to allow staff to give their full attention to the children in care. Incident Reports- An incident log should be updated any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. It was reported that five incident reports were completed on the week of July 28, 2025- August 1, 2025. This incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall or small scrap. The reporter stated they just communicate it with the parent and no incident report is completed. You stated that the staff completing the five reports during the week of July 28th through August 1st was hearsay. You stated that staff are to complete the incident reports and turn them in to an administrator who contacts families and have them to sign the report before it is logged and filed. You are not aware of any incident reports being turning in to be able to You also provided documentation of incident reporting being reviewed during a May 27, 2025 staff meeting. In accordance with Child Care Rule 10A NCAC 09 .0802(g), an incident log must be completed any time an incident report is completed. Review this section of rule with staff, as well as your facility’s policy and procedures regarding incident reporting and documentation. Screen Time-Children younger than 2 years old need hands-on exploration and social interaction with trusted caregivers to develop their cognitive, language, motor, and social-emotional skills. Because of their immature symbolic, memory, and attentional skills, infants and toddlers cannot learn from traditional digital media as they do from interactions with caregivers. Children ages zero to one year of age were observed watching the tablet screens. Classroom tablets should not be used for screen time for you young children. Retrain staff and provide screen time logs to all classrooms. Complete classroom observation for all classroom to ensure the facility policies, procedures and child care rules are being followed. Please be reminded that confirmed complaints may result in the issuance of an administrative action. A violation was documented for failure to maintain compliance with staff/child ratio, supervision, and discipline requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, LeShaunda McCotter, Child Care Consultant at LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: 0725-412L Visit Date: 8/11/2025 Number Present: 79 Completed Date: 8/11/2025 Age: From 1 To 12 Total Minutes: 168 Time In: 09:28 AM Time Out: 11:24 AM Time In: 01:53 PM Time Out: 02:45 PM List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Megan Brown, Child Care Consultant accompanied me during the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision. There are also concerns regarding staff/child ratio. There are concerns that children are not attended to in a nurturing and appropriate manner. There are concerns that incident reports were not completed each time a child was injured. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. Additionally, I observed the indoor and outdoor space used by the children. Children throughout the facility were engaged in indoor free play, group time and outdoor free play. Staff were observed leading group discussions and assisting children in learning centers and outdoor activities. Regarding the allegation that children were not adequately supervised at all time, I reviewed video footage, completed classroom observations, and interviewed select staff. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children, two and three years of age unattended while she delivered a cup to the classroom next door. On August 7, a staff had their head down looking at their phone screen for ten minutes in space #1. Based on the above information the allegation was confirmed. Regarding the allegation that staff/child ratios were not in compliance, I reviewed attendance, classroom sign-in sheets, and arrival and departure times, and staff schedules. I also interviewed the administrator and staff. It was reported that staff are sometimes out of ratio in the mornings due to staff call outs or running late. The sign-in sheet in space #7 reflects 28 children present on July 28, 2025. The sign-in sheet on July 30, 2025, reflects seven children present in space #2, where this is only one teacher assigned. Based on the above information the allegation was confirmed. Regarding the allegation that children were not cared for in a nurturing and appropriate manner, I completed classroom observations, interviewed the administrator and select staff. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. On August 7, 2025, a staff grabbed a child, one year of age, and roughly sat them on the floor. Based on the above information the allegation was confirmed. Regarding the allegation that incident reports were not completed each time a child was injured, I reviewed incident logs, select incident reports, and interviewed select staff. It was reported that a staff completed and turned in five incident reports during the week of July 28, 2025- August 1, 2025. These incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall, or small scrap. The reported stated they just communicate it with the parent and no incident report is completed. Based on the above information the allegation was confirmed. The following violation were observed: Violation Number Comment Rule 303 Children were not adequately supervised at all times. On August 4, 2025, staff in space #4 was observed leaving the classroom and going into an adjacent classroom (space #5), leaving eight children unattended. On August 7, 2025, a staff in space #1 was observed looking down at their phone screen for ten minutes, with four awake children, ages 0 to 1 year of age, in care. .1801(a)(1-5) 318 Children between 12 and 24 months of age were grouped with children 3 years of age or older. Thirty (30) children ranging in age from one to three years of age were grouped together on playground space #2 together. 10A NCAC 09 .0713(a)(6) 544 Screen time was offered to children under three years of age. On August 4, 2025, "Miss Rachel" played on the tablet in the space where five children zero to one year of age were present. On August 7, 2025, a video played on the tablet from 3:15 pm to 3:50 pm, for children 1 year of age are enrolled. .0510(f) 904 A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. Video footage from August 7, 2025, shows a caregiver push a one-year-old child down who was pulled up on a bouncy chair and then, roughly sit the same child down on the floor in space #1 later in the morning. Based on staff reports, a caregiver pulled a three-year-old child by the arm after having a toileting accident and was told to get out of the room. .1803(a)(1) 1876 A child was yelled at, shamed, humiliated, frightened, threatened or bullied. It was reported that staff use "yelling" and "screaming" voice tones when talking to children, saying things including “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you.” .1803(a)(9) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/25/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Megan Brown, Child Care Consultant PO BOX 3187 Greenville, NC 27836 Megan.Brown@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Discipline- Providing positive guidance through nurturing and responsive relationships and supportive environments to promote children's self-control, teach responsibility and help children make thoughtful choices. The more effective caregivers are at encouraging appropriate behavior, the less time and effort caregivers have to spend correcting children's behavior. It was reported that staff use elevated tones and “Scream” or “yell” at the children. It was also reported that staff yell “Stop it”, “Sit down,” “What are you doing? What’s wrong with you,” and “I’m done talking to you” at the children. Video footage for August 7, 2025, show a staff roughly sitting a child, one year of age, on the floor. You stated that you had not observed nor had reports of staff using harsh tones. You also stated you had not observed the staff handling children in a rough manner, as they “are typically good with the kids.” Review your discipline policy with your staff and retrain them on appropriate and age appropriate discipline. And complete classroom observations to ensure the policy is being practiced correctly. Staff/Child Ratios- A staff-to-child ratio is a measure of the number of children for whom each child care provider is responsible. Ratios are critical to a child’s health, safety, and development, ensuring that a child gets enough one-on-one attention from an adult who is available to take care of each child’s unique needs and responsive caregiving. During the August 4, 2025, visit, I observed there were 15 children ages 4 to 11 present in space #7 with one staff member. Daily Sign-in sheets were reviewed and reflected seven children, one year of age present in space #2 on 7/30/25. Sign-in sheet for space #7 reflects 28 children present on July 28, 2025. You stated that children are moved to maintain ratios. You reported that the there was only six children present in space #2 as one child was visiting in space #3 that day and staff are not using the sheets correctly. Review your current attendance. Look at the arrival and departure times of children and staff. Evaluate if there needs to be a schedule change for staff or a transition plan. Keeping accurate records is a key component of childcare. Retrain staff on how to complete the sign-in sheets daily and how to mark transitions of children. Supervision- Adequate supervision requires staff members never leave children unattended, not even for a minute, unless in the case of a true emergency. Staff members must be positioned to see and hear children, render immediate assistance and provide for their needs, especially infants and toddlers who depend solely on caregivers. On August 4, 2025, one staff was observed walking out of space #4 and into space #5 to deliver a cup, leaving eight children, two and three years of age, unattended. On August 7, 2025, one staff was looking down at their cell phone screen for ten minutes with four children, zero to one year of age, in care. You stated that there should have been another teacher in space #4. The other staff was observed in another space at the time of the incident. You also reported staff use their phones to update the Playground app, used to communicate with parents. We were not able to confirm if the staff was updating the app during that time. Have staff review the urgency of things. Also review Child Care Rule 10A NCAC 09 .1801 regarding supervision with all your staff and encourage them to call for assistance when needed. The use for personal cell phones should be limited to emergency to allow staff to give their full attention to the children in care. Incident Reports- An incident log should be updated any time an incident report is completed. This log should include the name of the child, the date of the incident, the date the incident report was submitted to the Division, if applicable, and the name of the staff member who complete the incident report. It was reported that five incident reports were completed on the week of July 28, 2025- August 1, 2025. This incidents were not recorded on the log, nor a copy of the report filed in your binder. It was also reported that staff do not complete an incident report for every injury, such as a fall or small scrap. The reporter stated they just communicate it with the parent and no incident report is completed. You stated that the staff completing the five reports during the week of July 28th through August 1st was hearsay. You stated that staff are to complete the incident reports and turn them in to an administrator who contacts families and have them to sign the report before it is logged and filed. You are not aware of any incident reports being turning in to be able to You also provided documentation of incident reporting being reviewed during a May 27, 2025 staff meeting. In accordance with Child Care Rule 10A NCAC 09 .0802(g), an incident log must be completed any time an incident report is completed. Review this section of rule with staff, as well as your facility’s policy and procedures regarding incident reporting and documentation. Screen Time-Children younger than 2 years old need hands-on exploration and social interaction with trusted caregivers to develop their cognitive, language, motor, and social-emotional skills. Because of their immature symbolic, memory, and attentional skills, infants and toddlers cannot learn from traditional digital media as they do from interactions with caregivers. Children ages zero to one year of age were observed watching the tablet screens. Classroom tablets should not be used for screen time for you young children. Retrain staff and provide screen time logs to all classrooms. Complete classroom observation for all classroom to ensure the facility policies, procedures and child care rules are being followed. Please be reminded that confirmed complaints may result in the issuance of an administrative action. A violation was documented for failure to maintain compliance with staff/child ratio, supervision, and discipline requirements. Violations of this nature directly impact the safety of the children while in your care. In addition, these types of violations have the greatest negative impact on your compliance history. A follow-up visit may be conducted in the near future to monitor compliance with child care requirements. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, LeShaunda McCotter, Child Care Consultant at LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0902 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 7/24/2025 Number Present: 73 Completed Date: 7/24/2025 Age: From 0 To 12 Total Minutes: 304 Time In: 09:06 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Bynum, assistant director, assisted me with the visit. Your program currently operates with a four-star license, issued 1/4/24, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The last annual compliance visit was conducted 8/12/24. The sanitation inspection was completed 12/18/24 with a “Superior” classification. The last fire inspection was conducted 6/16/25 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent as of 7/21/25. The NC Secretary of State website was reviewed on 7/21/25 and Rising Stars of North Carolina, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited each indoor and outdoor space with me. Seven groups of children were observed in the indoor and outdoor learning spaces. Staff child ratio and supervision were found to be in compliance. Children enrolled in spaces #1 and #2 received care according to individual needs including napping, diapering, and bottle feeding. Safe sleep checks were completed and documented as required. Children enrolled in space #3, #4, and #5 transitioned from breakfast to whole group on the carpet. Staff lead group time and children sing songs, identified shapes, letters, and colors, before transitioning to indoor and outdoor free play. Children enrolled in space #6 listened to a story about leaves before doing a leaf collage activity. Children enrolled in space #7, play teacher lead games in the outdoor space, including tag and kick box dancing. Proper diapering procedures were observed. Lunch was observed and consisted of hamburger with gravy, mashed potatoes, mixed vegetables, bread, and milk. The following violation was documented. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child enrolled in space #1 laid on a Boppy pillow on the floor while being fed a bottle. 10A NCAC 09 .0902(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. There was one tube of Babygenics Sunscreen, one tube of Triple Paste, and one tube of Boudreaux Butt Paste that did not have an authorization form to accompany it. 10A NCAC 09 .0803(1)(a & b) Compliance Verification- Violations were corrected during the visit. No additional action is required at this time. Technical Assistance: Infant Feeding and Handwashing: Children should never be laid on the floor or pillows for feeding. Holding infants and interacting with them while they are eating promotes healthy development of social and emotional skills for infants in care. Regular handwashing, particularly before and after certain activities, is one of the best ways to remove germs, avoid getting sick, and prevent the spread of germs to others. Today, I observed a child bottle feeding while laying on a Boppy pillow beside the teacher. The teacher was reminded that children need to be held or seated in an approved feeding device during feedings. The staff then picked the child up to finished the feeding. The administrative talked with the staff concerning infant feedings. Follow up with the staff by doing classroom observations. Use this time to assess if additional training is needed. Medication Authorizations- All medications must be accompanied by written authorizations from parents with complete instructions for administration. Today, I observed two tubes of diaper rash cream and one tube of sunscreen in space #2 that did not have an authorization form. Authorization forms could not be located during the visit. You removed the creams from the classroom and contacted the family. You stated your current practice is to review the medications at the beginning and end of each month and did not recall the forms being missing during your last review. You stated the family left the medication in the child’s bag at drop off this morning and the staff removed it to store it in the classroom medication bin. During the visit, you counseled the staff about the protocol for collecting medications and reporting new medication to the administrator when, especially when it is not accompanied by an authorization form. The parent was able to email you new authorization forms during the visit. Remind families to check diaper bags and remove anything that is not needed for care at the child care facility. Additional Comments: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). NCRLAP Outreach Assessment- An Outreach Assessment offered by NCRLAP is a fantastic opportunity for programs to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, SACERS-U, and FCCERS-3) without the stress of it impacting their Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. Here’s how it works: 1. Initial Phone Call: We kick things off with a conversation to understand your program’s needs and set up the assessment(s). 2. The Assessment: Our assessors will complete assessments during the scheduled window using the new rating scales. 3. Follow-Up Call: After all assessments are completed, an assessor will call you to set up a convenient time for the follow up conversation to discuss the results with you, providing valuable feedback and actionable insights. These assessments are a great way to familiarize your staff with the rating scales, ensuring everyone knows what to expect during an official assessment. An FAQ about Outreach Assessments was provided for you during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0803 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 7/24/2025 Number Present: 73 Completed Date: 7/24/2025 Age: From 0 To 12 Total Minutes: 304 Time In: 09:06 AM Time Out: 02:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Bynum, assistant director, assisted me with the visit. Your program currently operates with a four-star license, issued 1/4/24, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The last annual compliance visit was conducted 8/12/24. The sanitation inspection was completed 12/18/24 with a “Superior” classification. The last fire inspection was conducted 6/16/25 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-four percent as of 7/21/25. The NC Secretary of State website was reviewed on 7/21/25 and Rising Stars of North Carolina, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited each indoor and outdoor space with me. Seven groups of children were observed in the indoor and outdoor learning spaces. Staff child ratio and supervision were found to be in compliance. Children enrolled in spaces #1 and #2 received care according to individual needs including napping, diapering, and bottle feeding. Safe sleep checks were completed and documented as required. Children enrolled in space #3, #4, and #5 transitioned from breakfast to whole group on the carpet. Staff lead group time and children sing songs, identified shapes, letters, and colors, before transitioning to indoor and outdoor free play. Children enrolled in space #6 listened to a story about leaves before doing a leaf collage activity. Children enrolled in space #7, play teacher lead games in the outdoor space, including tag and kick box dancing. Proper diapering procedures were observed. Lunch was observed and consisted of hamburger with gravy, mashed potatoes, mixed vegetables, bread, and milk. The following violation was documented. Violation Number Comment Rule 532 All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. A child enrolled in space #1 laid on a Boppy pillow on the floor while being fed a bottle. 10A NCAC 09 .0902(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. There was one tube of Babygenics Sunscreen, one tube of Triple Paste, and one tube of Boudreaux Butt Paste that did not have an authorization form to accompany it. 10A NCAC 09 .0803(1)(a & b) Compliance Verification- Violations were corrected during the visit. No additional action is required at this time. Technical Assistance: Infant Feeding and Handwashing: Children should never be laid on the floor or pillows for feeding. Holding infants and interacting with them while they are eating promotes healthy development of social and emotional skills for infants in care. Regular handwashing, particularly before and after certain activities, is one of the best ways to remove germs, avoid getting sick, and prevent the spread of germs to others. Today, I observed a child bottle feeding while laying on a Boppy pillow beside the teacher. The teacher was reminded that children need to be held or seated in an approved feeding device during feedings. The staff then picked the child up to finished the feeding. The administrative talked with the staff concerning infant feedings. Follow up with the staff by doing classroom observations. Use this time to assess if additional training is needed. Medication Authorizations- All medications must be accompanied by written authorizations from parents with complete instructions for administration. Today, I observed two tubes of diaper rash cream and one tube of sunscreen in space #2 that did not have an authorization form. Authorization forms could not be located during the visit. You removed the creams from the classroom and contacted the family. You stated your current practice is to review the medications at the beginning and end of each month and did not recall the forms being missing during your last review. You stated the family left the medication in the child’s bag at drop off this morning and the staff removed it to store it in the classroom medication bin. During the visit, you counseled the staff about the protocol for collecting medications and reporting new medication to the administrator when, especially when it is not accompanied by an authorization form. The parent was able to email you new authorization forms during the visit. Remind families to check diaper bags and remove anything that is not needed for care at the child care facility. Additional Comments: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. NCID: Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. As part of ongoing efforts to protect state systems and data, the N.C. Department of Information Technology will be changing the minimum length of NCID passwords from eight to 14 characters. When you change your current password after Feb. 23, however, you will be required to create a new one that must: • Be a minimum of 14 characters. • Consist of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, &, * etc. • Passwords shall not contain number or character substitutes to create dictionary words (e.g., d33psl33p for deepsleep). NCRLAP Outreach Assessment- An Outreach Assessment offered by NCRLAP is a fantastic opportunity for programs to get a head start on understanding the Environment Rating Scales (ECERS-3, ITERS-3, SACERS-U, and FCCERS-3) without the stress of it impacting their Star Rated License. Think of it as a friendly, no-pressure practice run that helps you pinpoint your program’s strengths and areas for improvement. Here’s how it works: 1. Initial Phone Call: We kick things off with a conversation to understand your program’s needs and set up the assessment(s). 2. The Assessment: Our assessors will complete assessments during the scheduled window using the new rating scales. 3. Follow-Up Call: After all assessments are completed, an assessor will call you to set up a convenient time for the follow up conversation to discuss the results with you, providing valuable feedback and actionable insights. These assessments are a great way to familiarize your staff with the rating scales, ensuring everyone knows what to expect during an official assessment. An FAQ about Outreach Assessments was provided for you during the visit. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 56 Completed Date: 2/5/2025 Age: From 0 To 4 Total Minutes: 198 Time In: 09:52 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a four-star license, issued 1/4/24, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced requirements) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five percent as of 2/4/25. The NC Secretary of State website was reviewed on 2/4/25 and Rising Stars of North Carolina, LLC was listed as current- active. Preservice for Administrator of a Child Care Center and Legal Designee forms were received during the visit. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed, monitoring all indoor and outdoor learning areas. I observed children in both the indoor and outdoor spaces and found supervision and staff/child ratios to be in compliance. In the outdoor space, children moved freely, engaging in play on the stationary climbing structure, tricycles and Cozy cars. Teachers moved about the space, monitoring children as they play. Children enrolled in spaces #2, #3, #4 and #5 engaged in indoor free play including dramatic play materials, blocks, writing, and Mr. Potato Head. Proper handwashing techniques were observed. Children enrolled in spaces #1 received care according to their individual needs including tummy time, napping, feeding, diapering routines. Teachers completed and documented sleep checks as required. The files of new staff were reviewed. Fire and sanitation inspections remain current. Surveillance cameras are located in the classrooms, playground, and lobby and are displayed on screen in the lobby. The following violations were documented during the visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 6b, there was one bottle of sanitizer and one bottle of disinfectant spray on the table below five feet. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. There was one tube of Aquaphor Healing Ointment present in space #2 with an authorization form that expired 12/6/24. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 2/19/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medication Authorizations- It is required to obtain written parental permission to give prescription and over-the-counter medication. Today, there was one tube of Aquaphor that had an authorization form that expired on 12/6/24. You stated that an assigned staff is required to complete monthly checks and it was overlooked during your medication monitoring. As a reminder, completing frequent check of medications and authorization to ensure they are current. Classroom teachers should do a check of the medication and authorization before administering it to the child. Reminders: Wait time and transitions: Children thrive when they are engaged in activities. Today, while waiting for lunch, children sat at the table for two to three minutes with nothing to do. This is a great time to have conversations with the children, sing songs, do finger plays or read to the children. Staff can plan transitions when preparing lesson plans. They can also use that time as a review from whole group and small group lessons. As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. As a For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, LeShaunda McCotter, Child Care Consultant at 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 2/5/2025 Number Present: 56 Completed Date: 2/5/2025 Age: From 0 To 4 Total Minutes: 198 Time In: 09:52 AM Time Out: 01:10 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. Your program currently operates with a four-star license, issued 1/4/24, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced requirements) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-five percent as of 2/4/25. The NC Secretary of State website was reviewed on 2/4/25 and Rising Stars of North Carolina, LLC was listed as current- active. Preservice for Administrator of a Child Care Center and Legal Designee forms were received during the visit. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed, monitoring all indoor and outdoor learning areas. I observed children in both the indoor and outdoor spaces and found supervision and staff/child ratios to be in compliance. In the outdoor space, children moved freely, engaging in play on the stationary climbing structure, tricycles and Cozy cars. Teachers moved about the space, monitoring children as they play. Children enrolled in spaces #2, #3, #4 and #5 engaged in indoor free play including dramatic play materials, blocks, writing, and Mr. Potato Head. Proper handwashing techniques were observed. Children enrolled in spaces #1 received care according to their individual needs including tummy time, napping, feeding, diapering routines. Teachers completed and documented sleep checks as required. The files of new staff were reviewed. Fire and sanitation inspections remain current. Surveillance cameras are located in the classrooms, playground, and lobby and are displayed on screen in the lobby. The following violations were documented during the visit. Violation Number Comment Rule 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space 6b, there was one bottle of sanitizer and one bottle of disinfectant spray on the table below five feet. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. There was one tube of Aquaphor Healing Ointment present in space #2 with an authorization form that expired 12/6/24. 10A NCAC 09 .0803(1)(a & b) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 2/19/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Medication Authorizations- It is required to obtain written parental permission to give prescription and over-the-counter medication. Today, there was one tube of Aquaphor that had an authorization form that expired on 12/6/24. You stated that an assigned staff is required to complete monthly checks and it was overlooked during your medication monitoring. As a reminder, completing frequent check of medications and authorization to ensure they are current. Classroom teachers should do a check of the medication and authorization before administering it to the child. Reminders: Wait time and transitions: Children thrive when they are engaged in activities. Today, while waiting for lunch, children sat at the table for two to three minutes with nothing to do. This is a great time to have conversations with the children, sing songs, do finger plays or read to the children. Staff can plan transitions when preparing lesson plans. They can also use that time as a review from whole group and small group lessons. As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. As a For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, LeShaunda McCotter, Child Care Consultant at 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0302 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 8/12/2024 Number Present: 68 Completed Date: 8/12/2024 Age: From 0 To 10 Total Minutes: 241 Time In: 09:07 AM Time Out: 01:08 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Bynum, assistant director, assisted me with the visit. Your program currently operates with a four-star license, issued 1/4/24, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The last annual compliance visit was conducted 8/28/23. The sanitation inspection was completed 4/16/24 with a “Superior” classification. The last fire inspection was conducted 9/14/23 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent as of 8/9/24. The NC Secretary of State website was reviewed on 8/9/24 and Rising Stars of North Carolina, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited each indoor and outdoor space with me. Six groups of children were observed in the indoor learning spaces. Staff child ratio and supervision were found to be in compliance. Children enrolled in spaces #1 and #2 received care according to individual needs including napping, diapering, and bottle feeding. Safe sleep checks were completed and documented as required. Children enrolled in space #3 moved freely about the space playing with animals, blocks and stacking cups. Children enrolled in spaces #4, #5, and #6 engaged in group time, reading stories and reviewing their colors and shapes with flashcards. In space #7, children engaged with dramatic play materials, reading, Legos, and blocks in learning centers. Proper hand washing techniques were observed. Lunch was observed and consisted of chicken nuggets, green beans, corn, bread, and milk. The following violation was documented. Violation Number Comment Rule 538 Baby bottles were not stored to protect from contamination. Two (2) bottles is the refrigerator of space #2 did not have lids on the nipple. Three bottles in the refrigerator of space #2 were properly labeled with the child's name and the date received by the facility. 15A NCAC 18A .2804(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three of the nine staff file's reviewed, did not contain verification of staff completion of First Aid training. .1102(c) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One of nine children's files reviewed contained an immunization report dated beyond 30 days of enrollment. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. One staff's purse was stored on top of a shelf, below five feet in space #4. This is a violation of sanitation rule 15A NCAC 18A .2820(g). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Vehicle Tags: Having valid tags helps ensure that vehicle operates within legal and safety standards. Today I observed the tags on van #2 expired 7/2024. I spoke with the owner, via the phone, who stated the van has not been used in two weeks. She also reported she went to the DMV but wasn’t able to finish the transaction due to needing to return to the facility. She has plans to make another attempt upon her return to the facility. Do not use the van until the new sticker is obtained from DMV and all required documents are filed. First Aid Training: Having First Aid training ensures staff have the confidence, knowledge, and skills to respond effectively in emergencies and ensures children received prompt care for injuries or health issues. Three staff did not have verification of First Aid training on file. L. Venters and Z. Parker had Basic Life Support cards and S. Pollard had HeartSaver for K-12 for School card on file. The cards reflect the participant had successfully completed CPR and AED training I reviewed the Be a Smart Consumer of First Aid and CPR Training document with the assistant director. I spoke with the owner via phone, who stated the trainings do include First Aid training. She was able to provide email correspondence from the instructors stating S. Pollard and Z. Parker had successfully completed First Aid training. Have the instructors to reissue a card or certificate that reflects First Aid certification. Infant Feeding Bottles: Infant bottles should have a top and be labeled to prevent contamination and ensure that each child receives the correct bottle. Today I observed bottles that were not properly labeled with the child’s name and the date received at the facility and two bottles without tops. Staff were able to label the bottles and cover the tops with foil during the visit. When receiving bottles be sure to inspect them and to ensure they meet all requirements. Additional Comments: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 8/12/2024 Number Present: 68 Completed Date: 8/12/2024 Age: From 0 To 10 Total Minutes: 241 Time In: 09:07 AM Time Out: 01:08 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. T. Bynum, assistant director, assisted me with the visit. Your program currently operates with a four-star license, issued 1/4/24, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The last annual compliance visit was conducted 8/28/23. The sanitation inspection was completed 4/16/24 with a “Superior” classification. The last fire inspection was conducted 9/14/23 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety-six percent as of 8/9/24. The NC Secretary of State website was reviewed on 8/9/24 and Rising Stars of North Carolina, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited each indoor and outdoor space with me. Six groups of children were observed in the indoor learning spaces. Staff child ratio and supervision were found to be in compliance. Children enrolled in spaces #1 and #2 received care according to individual needs including napping, diapering, and bottle feeding. Safe sleep checks were completed and documented as required. Children enrolled in space #3 moved freely about the space playing with animals, blocks and stacking cups. Children enrolled in spaces #4, #5, and #6 engaged in group time, reading stories and reviewing their colors and shapes with flashcards. In space #7, children engaged with dramatic play materials, reading, Legos, and blocks in learning centers. Proper hand washing techniques were observed. Lunch was observed and consisted of chicken nuggets, green beans, corn, bread, and milk. The following violation was documented. Violation Number Comment Rule 538 Baby bottles were not stored to protect from contamination. Two (2) bottles is the refrigerator of space #2 did not have lids on the nipple. Three bottles in the refrigerator of space #2 were properly labeled with the child's name and the date received by the facility. 15A NCAC 18A .2804(d) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Three of the nine staff file's reviewed, did not contain verification of staff completion of First Aid training. .1102(c) 1323 Each child was not immunized as per Article 6 of Chapter 130A and an immunization record was not on file before or within 30 days after admission. One of nine children's files reviewed contained an immunization report dated beyond 30 days of enrollment. 10A NCAC 09 .0302(d)(2) 9995 A violation was found for which there is no item number. One staff's purse was stored on top of a shelf, below five feet in space #4. This is a violation of sanitation rule 15A NCAC 18A .2820(g). Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/26/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: LeShaunda McCotter, Child Care Consultant P.O. Box 397 Grifton, NC 28530 LeShaunda.McCotter@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Vehicle Tags: Having valid tags helps ensure that vehicle operates within legal and safety standards. Today I observed the tags on van #2 expired 7/2024. I spoke with the owner, via the phone, who stated the van has not been used in two weeks. She also reported she went to the DMV but wasn’t able to finish the transaction due to needing to return to the facility. She has plans to make another attempt upon her return to the facility. Do not use the van until the new sticker is obtained from DMV and all required documents are filed. First Aid Training: Having First Aid training ensures staff have the confidence, knowledge, and skills to respond effectively in emergencies and ensures children received prompt care for injuries or health issues. Three staff did not have verification of First Aid training on file. L. Venters and Z. Parker had Basic Life Support cards and S. Pollard had HeartSaver for K-12 for School card on file. The cards reflect the participant had successfully completed CPR and AED training I reviewed the Be a Smart Consumer of First Aid and CPR Training document with the assistant director. I spoke with the owner via phone, who stated the trainings do include First Aid training. She was able to provide email correspondence from the instructors stating S. Pollard and Z. Parker had successfully completed First Aid training. Have the instructors to reissue a card or certificate that reflects First Aid certification. Infant Feeding Bottles: Infant bottles should have a top and be labeled to prevent contamination and ensure that each child receives the correct bottle. Today I observed bottles that were not properly labeled with the child’s name and the date received at the facility and two bottles without tops. Staff were able to label the bottles and cover the tops with foil during the visit. When receiving bottles be sure to inspect them and to ensure they meet all requirements. Additional Comments: Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09.0802 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: CHRISTINA BYNUM Operation Type: Center Case Number: 0224-282A Visit Date: 2/26/2024 Number Present: 54 Completed Date: 2/26/2024 Age: From 0 To 5 Total Minutes: 81 Time In: 11:24 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of this unannounced visit was to investigate allegations of violations of childcare requirements at this childcare facility. Lynda Kachman, Director/Owner, was present during the visit. Ms. Kachman accompanied me during a walk-through of the facility. During the visit, I discussed the allegations with Ms. Kachman, and she also provided me with contact information for select staff members. Limited monitoring of childcare requirements occurred during today’s visit. Violation Number Comment Rule 303 Children were not adequately supervised at all times. On February 20, 2024, a two-year-old child’s finger was closed in the bathroom door, cutting off the tip of his finger. The child’s finger was sutured closed. The staff members in the classroom were not aware that the child's fingers were in the doorframe when another child closed the door. .1801(a)(1-5) 873 Center staff did not follow the EMC plan The person responsible for determining the type of medical care needed failed to adequately assess the injury and determined emergency medical attention was not necessary. 10A NCAC 09.0802(a) You may contact Christina Bynum, Investigations Consultant, at (252)414-5942 or by email at christina.w.bynum@dhhs.nc.gov. Thank you for your time. Do due to computer and printer issues, I discussed the visit summary with Ms. Kachman. She stated that she did not have any questions or concerns about the visit summary. I will be sending a copy of the visit to Ms. Kachman via-e-mail. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: RISING STARS OF FARMVILLE Facility ID: 74000910 Consultant: LESHAUNDA MCCOTTER Operation Type: Center Case Number: Visit Date: 8/28/2023 Number Present: 48 Completed Date: 8/28/2023 Age: From 0 To 5 Total Minutes: 284 Time In: 08:56 AM Time Out: 01:40 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit. L. Kachman, director, assisted me with the visit. Your program currently operates with a four-star license, issued 3/28/22, earning 4 points in the education component, 6 points in the program standards component (meeting enhanced space and enhanced ratios) and 1 quality point for the programmatic option of staff benefits package and infrastructure of parent involvement. The last annual compliance visit was conducted 9/15/22. The sanitation inspection was completed 6/30/23 with a “Superior” classification. The last fire inspection was conducted 9/7/22 and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was ninety two percent as of 8/22/23. The NC Secretary of State website was reviewed on 8/22/23 and Rising Stars of North Carolina, LLC was listed as current- active. We reviewed your facility contact information listed on the Division of Child Development and Early Education (DCDEE) website and all information is current. Contact me if you need to make any changes to your contact information, e.g., phone numbers, mailing address. You visited each indoor and outdoor space with me. Children enrolled in space #1 and #2 received care according to individual needs including diapering and bottle feeding. Children enrolled in space #1 had tummy time, play in the Excersaucer, and with blocks. The teacher sat near the children, talking to them and singing songs. Safe sleep checks were completed and documented as required. In space # 2 children moved about the space freely, playing with block, cars, and climbing ramps. Children enrolled in space #3 participated in group time, singing a welcome song, If You’re Happy and You Know It and color identification using the posters on the wall. In spaces #4 and #5 children engaged in indoor free play including dramatic play, blocks, science, and reading. Proper hand washing techniques and diaper changing procedures were observed. Lunch was observed and consisted of meatballs, green beans, pineapples bread, and milk. The following violations were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. Activity plans posted in spaces #1 and #2 were dated August 21st-25th, therefore were not current. GS 110-91(12);.0508(a) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. A plastic grocery bag and two rolls of trash bags were stored in an unlocked cabinet in space #1. .0604(q) COMPLIANCE VERIFICATION: Violations were corrected during today’s visit. No further action is required at this time. Technical Assistance: Activity Plans – Activity Plans must be current, dated, and posted where they are easily visible and include daily activities that meet the five developmental goals in the NC Foundations for Early Learning and Development. Upon arrival activity plans for spaces #1 and #2 were dated August 21-August 25, 2023. It was reported they were completed but misplaced. Staff were able to locate/create lesson plans and post them during the visit. Best practice is to have staff complete the lesson plans at least one week in advance and post on Friday at close. Plastic Bags – Plastic bags have been recognized for many years as a suffocation hazard. The U.S. Consumer Product Safety Commission (CPSC) has received average annual reports of twenty-five deaths per year to children due to suffocation from plastic bags. In child care facilities, plastic bags should be made inaccessible to children less than three years of age. Today I observed two rolls of plastic trash bags and one plastic grocery bag being stored in an unlock cabinet, below five feet, in space #1. Staff were remined to double check that the cabinet is locked when going in and out of it. Additional Comments: Outdoor Learning Area- The fencing has temperately changed due to construction. Outdoor space # 1 now measures 26.5 feet by 65 feet, allowing 17 children to use the space with 100 square fee per child. Space #2 measures 61 feet my 70.5 feet, allowing 43 children to used the space with 100 square feet per child. Please contact me when construction is complete to permanent space measured. The Martin-Pitt Partnership for Children is able to provide you with resources and information, training opportunities, technical assistance on child care issues, and assistance with the Environment Rating Scales. Their phone number is (252) 758-8885 or check out their website at mppfc.org. Be knowledgeable of the child care laws and rules, review the with your center staff, and assist your staff with maintaining compliance with the laws and rules. The most recent version of laws and rules regarding child care facilities in North Carolina are available on the DCDEE website, https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at LeShaunda McCotter, Child Care Consultant, 252-751-8634, LeShaunda.McCotter@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.