10A NCAC 09 .0514 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 25 Completed Date: 1/20/2026 Age: From 0 To 5 Total Minutes: 358 Time In: 12:22 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Jenna Reep, Owner, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions: daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 20, 2026, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during nap/rest time, transitions, and snack. The last monthly fire drill was completed on December 30, 2025, at 10:15am. At least one staff member must receive training in Playground Safety no later than April 3, 2026. Monthly playground inspections must be completed when the training has been received. Sanitation Inspection: A sanitation inspection was completed on December 11, 2025. A superior classification was issued with fourteen demerits noted on the grade card. A sample of three children’s files were reviewed. Two new staff files were reviewed. A current menu was posted in the kitchen and met all the requirements with the Meal Patterns for Children in Childcare. A menu was not available for parents to view. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 1, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed during the visit and reviewed with you. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was posted in the kitchen but could not be seen by parents. 10A NCAC 09 .0901(b) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. The refrigerator in space #1 contained four prepared bottles of formula that were not labeled with the date, and two opened containers of baby food that were not labeled with the date opened. 15A NCAC 18A .2804(d)&(g) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the locked closet in space #1 did not contain a thermometer to ensure the temperature was maintained at 45 degrees F or below. The refrigerator stored containers of opened baby food and bottles that contained formula. 15A NCAC 18A .2806(j)(2) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in use in space #2, were not placed at least 18 inches apart or separated by a partition. Three cots were placed in a “U” shape in the manipulatives activity area. One cot was placed vertically against the wall and was touching the cot that was placed horizontally in front of the wooden shelf. The third cot was placed vertically against the shelf that stores puzzles and was eight inches from the cot that was placed horizontally in front of the wooden shelf. 15A NCAC 18A .2821(e) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol cans of Great Value Fresh Linen Scented Disinfectant Spray and one bottle of Totally Awesome All-Purpose Cleaner and Degreaser were stored in the unlocked cabinet in the unlocked bathroom in space #2. The hazardous products were accessible to five toddlers, one year of age and one child, two years of age. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on January 14, 2026, did not include the first aid that was given, or the steps to prevent reoccurrence. .0802 (e) 1030 Application for employment and date of birth was not on file for all staff. One staff member reported their first day of employment was January 16, 2026, but an application for employment was not on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of November 17, 2025, had a medical report on file that was dated December 15, 2025. One staff member with a hire date of January 16, 2026, had a medical statement on file that was dated January 20, 2026. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of November 17, 2025, received six hours of orientation within the first six weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One staff member employed on January 16, 2026, did not have a signed and dated statement on file of receiving a job description and personnel and operational policies. 10A NCAC 09 .0514(g) 1301 Center did not maintain a record of daily attendance. . Daily attendance was not maintained from January 1, 2026, through January 20, 2026, for five toddlers, one year of age and one child, two years of age in space #2. The lead teacher did not have a record of daily attendance available for review. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff with a hire date of January 16, 2026, did not have a signed acknowledgement on file for review. The staff member was caring for six toddlers, one year of age in space #2. .0608(d)(1-4) Technical Assistance was provided on the following: Staff files I suggested that you use the Staff File Checklist as a guide when new staff are hired and use current documents posted on DCDEE’s website under the Provider Tab. Please visit ncchildcare.ncdhhs.gov, click on the Provider Tab and scroll down to Provider documents and forms. The Staff File Checklist provides you with information regarding when documents are required to be on file. Employment applications and medical statements must be on file prior to employment. Orientation Staff must receive at least sixteen hours of orientation within the first six weeks of employment. I suggested that the administrator document the date and hours the new employee received(s) the orientation regarding the required topics listed in child care rule .1101(a). Shaken Baby Head Trauma Policy Staff must review and sign an acknowledgement statement that they reviewed the Shaken Baby Head Trauma policy prior to caring for children ages 0-5. I suggested you use the Staff File Checklist as a guide for time sensitive requirements. Incident Reports I suggested that you review child care rule .0802(e) with all staff to ensure the required information is documented in the Incident Report. The following information must be included in the incident report: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Cots/mats I suggested that staff place tape on the floor as a guide to ensure the placement of children’s mats/cots. Cots/mats must be at least 18 inches apart or separated by a partition when they are in use. Menus I suggested that you post a current menu on the parent board for parents to view. Attendance Daily attendance must be completed for each group of children. I suggested that staff print out the monthly attendance record on DCDEE’s website and document the child’s attendance daily. Thermometer I suggested that you add a thermometer to the refrigerator in space #1 to ensure the temperature in the refrigerator is maintained at 45 degrees Fahrenheit or less. Baby Food/Prepared Bottles I suggested that you place stickers and an ink pen in the classrooms and remind staff to label baby food containers and bottles prepared at the child’s home with the date and child’s identifying information. Hazardous items I suggested that you conduct daily safety checks to ensure hazardous items are stored in a locked cabinet or locked room. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 3, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after April 3, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, a visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0701 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 25 Completed Date: 1/20/2026 Age: From 0 To 5 Total Minutes: 358 Time In: 12:22 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Jenna Reep, Owner, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions: daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 20, 2026, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during nap/rest time, transitions, and snack. The last monthly fire drill was completed on December 30, 2025, at 10:15am. At least one staff member must receive training in Playground Safety no later than April 3, 2026. Monthly playground inspections must be completed when the training has been received. Sanitation Inspection: A sanitation inspection was completed on December 11, 2025. A superior classification was issued with fourteen demerits noted on the grade card. A sample of three children’s files were reviewed. Two new staff files were reviewed. A current menu was posted in the kitchen and met all the requirements with the Meal Patterns for Children in Childcare. A menu was not available for parents to view. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 1, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed during the visit and reviewed with you. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was posted in the kitchen but could not be seen by parents. 10A NCAC 09 .0901(b) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. The refrigerator in space #1 contained four prepared bottles of formula that were not labeled with the date, and two opened containers of baby food that were not labeled with the date opened. 15A NCAC 18A .2804(d)&(g) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the locked closet in space #1 did not contain a thermometer to ensure the temperature was maintained at 45 degrees F or below. The refrigerator stored containers of opened baby food and bottles that contained formula. 15A NCAC 18A .2806(j)(2) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in use in space #2, were not placed at least 18 inches apart or separated by a partition. Three cots were placed in a “U” shape in the manipulatives activity area. One cot was placed vertically against the wall and was touching the cot that was placed horizontally in front of the wooden shelf. The third cot was placed vertically against the shelf that stores puzzles and was eight inches from the cot that was placed horizontally in front of the wooden shelf. 15A NCAC 18A .2821(e) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol cans of Great Value Fresh Linen Scented Disinfectant Spray and one bottle of Totally Awesome All-Purpose Cleaner and Degreaser were stored in the unlocked cabinet in the unlocked bathroom in space #2. The hazardous products were accessible to five toddlers, one year of age and one child, two years of age. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on January 14, 2026, did not include the first aid that was given, or the steps to prevent reoccurrence. .0802 (e) 1030 Application for employment and date of birth was not on file for all staff. One staff member reported their first day of employment was January 16, 2026, but an application for employment was not on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of November 17, 2025, had a medical report on file that was dated December 15, 2025. One staff member with a hire date of January 16, 2026, had a medical statement on file that was dated January 20, 2026. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of November 17, 2025, received six hours of orientation within the first six weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One staff member employed on January 16, 2026, did not have a signed and dated statement on file of receiving a job description and personnel and operational policies. 10A NCAC 09 .0514(g) 1301 Center did not maintain a record of daily attendance. . Daily attendance was not maintained from January 1, 2026, through January 20, 2026, for five toddlers, one year of age and one child, two years of age in space #2. The lead teacher did not have a record of daily attendance available for review. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff with a hire date of January 16, 2026, did not have a signed acknowledgement on file for review. The staff member was caring for six toddlers, one year of age in space #2. .0608(d)(1-4) Technical Assistance was provided on the following: Staff files I suggested that you use the Staff File Checklist as a guide when new staff are hired and use current documents posted on DCDEE’s website under the Provider Tab. Please visit ncchildcare.ncdhhs.gov, click on the Provider Tab and scroll down to Provider documents and forms. The Staff File Checklist provides you with information regarding when documents are required to be on file. Employment applications and medical statements must be on file prior to employment. Orientation Staff must receive at least sixteen hours of orientation within the first six weeks of employment. I suggested that the administrator document the date and hours the new employee received(s) the orientation regarding the required topics listed in child care rule .1101(a). Shaken Baby Head Trauma Policy Staff must review and sign an acknowledgement statement that they reviewed the Shaken Baby Head Trauma policy prior to caring for children ages 0-5. I suggested you use the Staff File Checklist as a guide for time sensitive requirements. Incident Reports I suggested that you review child care rule .0802(e) with all staff to ensure the required information is documented in the Incident Report. The following information must be included in the incident report: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Cots/mats I suggested that staff place tape on the floor as a guide to ensure the placement of children’s mats/cots. Cots/mats must be at least 18 inches apart or separated by a partition when they are in use. Menus I suggested that you post a current menu on the parent board for parents to view. Attendance Daily attendance must be completed for each group of children. I suggested that staff print out the monthly attendance record on DCDEE’s website and document the child’s attendance daily. Thermometer I suggested that you add a thermometer to the refrigerator in space #1 to ensure the temperature in the refrigerator is maintained at 45 degrees Fahrenheit or less. Baby Food/Prepared Bottles I suggested that you place stickers and an ink pen in the classrooms and remind staff to label baby food containers and bottles prepared at the child’s home with the date and child’s identifying information. Hazardous items I suggested that you conduct daily safety checks to ensure hazardous items are stored in a locked cabinet or locked room. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 3, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after April 3, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, a visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 25 Completed Date: 1/20/2026 Age: From 0 To 5 Total Minutes: 358 Time In: 12:22 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Jenna Reep, Owner, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions: daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 20, 2026, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during nap/rest time, transitions, and snack. The last monthly fire drill was completed on December 30, 2025, at 10:15am. At least one staff member must receive training in Playground Safety no later than April 3, 2026. Monthly playground inspections must be completed when the training has been received. Sanitation Inspection: A sanitation inspection was completed on December 11, 2025. A superior classification was issued with fourteen demerits noted on the grade card. A sample of three children’s files were reviewed. Two new staff files were reviewed. A current menu was posted in the kitchen and met all the requirements with the Meal Patterns for Children in Childcare. A menu was not available for parents to view. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 1, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed during the visit and reviewed with you. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was posted in the kitchen but could not be seen by parents. 10A NCAC 09 .0901(b) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. The refrigerator in space #1 contained four prepared bottles of formula that were not labeled with the date, and two opened containers of baby food that were not labeled with the date opened. 15A NCAC 18A .2804(d)&(g) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the locked closet in space #1 did not contain a thermometer to ensure the temperature was maintained at 45 degrees F or below. The refrigerator stored containers of opened baby food and bottles that contained formula. 15A NCAC 18A .2806(j)(2) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in use in space #2, were not placed at least 18 inches apart or separated by a partition. Three cots were placed in a “U” shape in the manipulatives activity area. One cot was placed vertically against the wall and was touching the cot that was placed horizontally in front of the wooden shelf. The third cot was placed vertically against the shelf that stores puzzles and was eight inches from the cot that was placed horizontally in front of the wooden shelf. 15A NCAC 18A .2821(e) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol cans of Great Value Fresh Linen Scented Disinfectant Spray and one bottle of Totally Awesome All-Purpose Cleaner and Degreaser were stored in the unlocked cabinet in the unlocked bathroom in space #2. The hazardous products were accessible to five toddlers, one year of age and one child, two years of age. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on January 14, 2026, did not include the first aid that was given, or the steps to prevent reoccurrence. .0802 (e) 1030 Application for employment and date of birth was not on file for all staff. One staff member reported their first day of employment was January 16, 2026, but an application for employment was not on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of November 17, 2025, had a medical report on file that was dated December 15, 2025. One staff member with a hire date of January 16, 2026, had a medical statement on file that was dated January 20, 2026. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of November 17, 2025, received six hours of orientation within the first six weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One staff member employed on January 16, 2026, did not have a signed and dated statement on file of receiving a job description and personnel and operational policies. 10A NCAC 09 .0514(g) 1301 Center did not maintain a record of daily attendance. . Daily attendance was not maintained from January 1, 2026, through January 20, 2026, for five toddlers, one year of age and one child, two years of age in space #2. The lead teacher did not have a record of daily attendance available for review. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff with a hire date of January 16, 2026, did not have a signed acknowledgement on file for review. The staff member was caring for six toddlers, one year of age in space #2. .0608(d)(1-4) Technical Assistance was provided on the following: Staff files I suggested that you use the Staff File Checklist as a guide when new staff are hired and use current documents posted on DCDEE’s website under the Provider Tab. Please visit ncchildcare.ncdhhs.gov, click on the Provider Tab and scroll down to Provider documents and forms. The Staff File Checklist provides you with information regarding when documents are required to be on file. Employment applications and medical statements must be on file prior to employment. Orientation Staff must receive at least sixteen hours of orientation within the first six weeks of employment. I suggested that the administrator document the date and hours the new employee received(s) the orientation regarding the required topics listed in child care rule .1101(a). Shaken Baby Head Trauma Policy Staff must review and sign an acknowledgement statement that they reviewed the Shaken Baby Head Trauma policy prior to caring for children ages 0-5. I suggested you use the Staff File Checklist as a guide for time sensitive requirements. Incident Reports I suggested that you review child care rule .0802(e) with all staff to ensure the required information is documented in the Incident Report. The following information must be included in the incident report: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Cots/mats I suggested that staff place tape on the floor as a guide to ensure the placement of children’s mats/cots. Cots/mats must be at least 18 inches apart or separated by a partition when they are in use. Menus I suggested that you post a current menu on the parent board for parents to view. Attendance Daily attendance must be completed for each group of children. I suggested that staff print out the monthly attendance record on DCDEE’s website and document the child’s attendance daily. Thermometer I suggested that you add a thermometer to the refrigerator in space #1 to ensure the temperature in the refrigerator is maintained at 45 degrees Fahrenheit or less. Baby Food/Prepared Bottles I suggested that you place stickers and an ink pen in the classrooms and remind staff to label baby food containers and bottles prepared at the child’s home with the date and child’s identifying information. Hazardous items I suggested that you conduct daily safety checks to ensure hazardous items are stored in a locked cabinet or locked room. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 3, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after April 3, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, a visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .2201 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 25 Completed Date: 1/20/2026 Age: From 0 To 5 Total Minutes: 358 Time In: 12:22 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Jenna Reep, Owner, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions: daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 20, 2026, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during nap/rest time, transitions, and snack. The last monthly fire drill was completed on December 30, 2025, at 10:15am. At least one staff member must receive training in Playground Safety no later than April 3, 2026. Monthly playground inspections must be completed when the training has been received. Sanitation Inspection: A sanitation inspection was completed on December 11, 2025. A superior classification was issued with fourteen demerits noted on the grade card. A sample of three children’s files were reviewed. Two new staff files were reviewed. A current menu was posted in the kitchen and met all the requirements with the Meal Patterns for Children in Childcare. A menu was not available for parents to view. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 1, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed during the visit and reviewed with you. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was posted in the kitchen but could not be seen by parents. 10A NCAC 09 .0901(b) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. The refrigerator in space #1 contained four prepared bottles of formula that were not labeled with the date, and two opened containers of baby food that were not labeled with the date opened. 15A NCAC 18A .2804(d)&(g) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the locked closet in space #1 did not contain a thermometer to ensure the temperature was maintained at 45 degrees F or below. The refrigerator stored containers of opened baby food and bottles that contained formula. 15A NCAC 18A .2806(j)(2) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in use in space #2, were not placed at least 18 inches apart or separated by a partition. Three cots were placed in a “U” shape in the manipulatives activity area. One cot was placed vertically against the wall and was touching the cot that was placed horizontally in front of the wooden shelf. The third cot was placed vertically against the shelf that stores puzzles and was eight inches from the cot that was placed horizontally in front of the wooden shelf. 15A NCAC 18A .2821(e) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol cans of Great Value Fresh Linen Scented Disinfectant Spray and one bottle of Totally Awesome All-Purpose Cleaner and Degreaser were stored in the unlocked cabinet in the unlocked bathroom in space #2. The hazardous products were accessible to five toddlers, one year of age and one child, two years of age. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on January 14, 2026, did not include the first aid that was given, or the steps to prevent reoccurrence. .0802 (e) 1030 Application for employment and date of birth was not on file for all staff. One staff member reported their first day of employment was January 16, 2026, but an application for employment was not on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of November 17, 2025, had a medical report on file that was dated December 15, 2025. One staff member with a hire date of January 16, 2026, had a medical statement on file that was dated January 20, 2026. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of November 17, 2025, received six hours of orientation within the first six weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One staff member employed on January 16, 2026, did not have a signed and dated statement on file of receiving a job description and personnel and operational policies. 10A NCAC 09 .0514(g) 1301 Center did not maintain a record of daily attendance. . Daily attendance was not maintained from January 1, 2026, through January 20, 2026, for five toddlers, one year of age and one child, two years of age in space #2. The lead teacher did not have a record of daily attendance available for review. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff with a hire date of January 16, 2026, did not have a signed acknowledgement on file for review. The staff member was caring for six toddlers, one year of age in space #2. .0608(d)(1-4) Technical Assistance was provided on the following: Staff files I suggested that you use the Staff File Checklist as a guide when new staff are hired and use current documents posted on DCDEE’s website under the Provider Tab. Please visit ncchildcare.ncdhhs.gov, click on the Provider Tab and scroll down to Provider documents and forms. The Staff File Checklist provides you with information regarding when documents are required to be on file. Employment applications and medical statements must be on file prior to employment. Orientation Staff must receive at least sixteen hours of orientation within the first six weeks of employment. I suggested that the administrator document the date and hours the new employee received(s) the orientation regarding the required topics listed in child care rule .1101(a). Shaken Baby Head Trauma Policy Staff must review and sign an acknowledgement statement that they reviewed the Shaken Baby Head Trauma policy prior to caring for children ages 0-5. I suggested you use the Staff File Checklist as a guide for time sensitive requirements. Incident Reports I suggested that you review child care rule .0802(e) with all staff to ensure the required information is documented in the Incident Report. The following information must be included in the incident report: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Cots/mats I suggested that staff place tape on the floor as a guide to ensure the placement of children’s mats/cots. Cots/mats must be at least 18 inches apart or separated by a partition when they are in use. Menus I suggested that you post a current menu on the parent board for parents to view. Attendance Daily attendance must be completed for each group of children. I suggested that staff print out the monthly attendance record on DCDEE’s website and document the child’s attendance daily. Thermometer I suggested that you add a thermometer to the refrigerator in space #1 to ensure the temperature in the refrigerator is maintained at 45 degrees Fahrenheit or less. Baby Food/Prepared Bottles I suggested that you place stickers and an ink pen in the classrooms and remind staff to label baby food containers and bottles prepared at the child’s home with the date and child’s identifying information. Hazardous items I suggested that you conduct daily safety checks to ensure hazardous items are stored in a locked cabinet or locked room. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 3, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after April 3, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, a visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 25 Completed Date: 1/20/2026 Age: From 0 To 5 Total Minutes: 358 Time In: 12:22 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Jenna Reep, Owner, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions: daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 20, 2026, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during nap/rest time, transitions, and snack. The last monthly fire drill was completed on December 30, 2025, at 10:15am. At least one staff member must receive training in Playground Safety no later than April 3, 2026. Monthly playground inspections must be completed when the training has been received. Sanitation Inspection: A sanitation inspection was completed on December 11, 2025. A superior classification was issued with fourteen demerits noted on the grade card. A sample of three children’s files were reviewed. Two new staff files were reviewed. A current menu was posted in the kitchen and met all the requirements with the Meal Patterns for Children in Childcare. A menu was not available for parents to view. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 1, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed during the visit and reviewed with you. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was posted in the kitchen but could not be seen by parents. 10A NCAC 09 .0901(b) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. The refrigerator in space #1 contained four prepared bottles of formula that were not labeled with the date, and two opened containers of baby food that were not labeled with the date opened. 15A NCAC 18A .2804(d)&(g) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the locked closet in space #1 did not contain a thermometer to ensure the temperature was maintained at 45 degrees F or below. The refrigerator stored containers of opened baby food and bottles that contained formula. 15A NCAC 18A .2806(j)(2) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in use in space #2, were not placed at least 18 inches apart or separated by a partition. Three cots were placed in a “U” shape in the manipulatives activity area. One cot was placed vertically against the wall and was touching the cot that was placed horizontally in front of the wooden shelf. The third cot was placed vertically against the shelf that stores puzzles and was eight inches from the cot that was placed horizontally in front of the wooden shelf. 15A NCAC 18A .2821(e) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol cans of Great Value Fresh Linen Scented Disinfectant Spray and one bottle of Totally Awesome All-Purpose Cleaner and Degreaser were stored in the unlocked cabinet in the unlocked bathroom in space #2. The hazardous products were accessible to five toddlers, one year of age and one child, two years of age. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on January 14, 2026, did not include the first aid that was given, or the steps to prevent reoccurrence. .0802 (e) 1030 Application for employment and date of birth was not on file for all staff. One staff member reported their first day of employment was January 16, 2026, but an application for employment was not on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of November 17, 2025, had a medical report on file that was dated December 15, 2025. One staff member with a hire date of January 16, 2026, had a medical statement on file that was dated January 20, 2026. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of November 17, 2025, received six hours of orientation within the first six weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One staff member employed on January 16, 2026, did not have a signed and dated statement on file of receiving a job description and personnel and operational policies. 10A NCAC 09 .0514(g) 1301 Center did not maintain a record of daily attendance. . Daily attendance was not maintained from January 1, 2026, through January 20, 2026, for five toddlers, one year of age and one child, two years of age in space #2. The lead teacher did not have a record of daily attendance available for review. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff with a hire date of January 16, 2026, did not have a signed acknowledgement on file for review. The staff member was caring for six toddlers, one year of age in space #2. .0608(d)(1-4) Technical Assistance was provided on the following: Staff files I suggested that you use the Staff File Checklist as a guide when new staff are hired and use current documents posted on DCDEE’s website under the Provider Tab. Please visit ncchildcare.ncdhhs.gov, click on the Provider Tab and scroll down to Provider documents and forms. The Staff File Checklist provides you with information regarding when documents are required to be on file. Employment applications and medical statements must be on file prior to employment. Orientation Staff must receive at least sixteen hours of orientation within the first six weeks of employment. I suggested that the administrator document the date and hours the new employee received(s) the orientation regarding the required topics listed in child care rule .1101(a). Shaken Baby Head Trauma Policy Staff must review and sign an acknowledgement statement that they reviewed the Shaken Baby Head Trauma policy prior to caring for children ages 0-5. I suggested you use the Staff File Checklist as a guide for time sensitive requirements. Incident Reports I suggested that you review child care rule .0802(e) with all staff to ensure the required information is documented in the Incident Report. The following information must be included in the incident report: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Cots/mats I suggested that staff place tape on the floor as a guide to ensure the placement of children’s mats/cots. Cots/mats must be at least 18 inches apart or separated by a partition when they are in use. Menus I suggested that you post a current menu on the parent board for parents to view. Attendance Daily attendance must be completed for each group of children. I suggested that staff print out the monthly attendance record on DCDEE’s website and document the child’s attendance daily. Thermometer I suggested that you add a thermometer to the refrigerator in space #1 to ensure the temperature in the refrigerator is maintained at 45 degrees Fahrenheit or less. Baby Food/Prepared Bottles I suggested that you place stickers and an ink pen in the classrooms and remind staff to label baby food containers and bottles prepared at the child’s home with the date and child’s identifying information. Hazardous items I suggested that you conduct daily safety checks to ensure hazardous items are stored in a locked cabinet or locked room. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 3, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after April 3, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, a visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 1/20/2026 Number Present: 25 Completed Date: 1/20/2026 Age: From 0 To 5 Total Minutes: 358 Time In: 12:22 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the second temporary time period visit (TTP). You, Jenna Reep, Owner, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions: daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on January 20, 2026, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. During this second Temporary Time Period visit, the classrooms were monitored as well as the playgrounds, materials, equipment and required posted items for meeting all minimum licensing requirements. Children were observed during nap/rest time, transitions, and snack. The last monthly fire drill was completed on December 30, 2025, at 10:15am. At least one staff member must receive training in Playground Safety no later than April 3, 2026. Monthly playground inspections must be completed when the training has been received. Sanitation Inspection: A sanitation inspection was completed on December 11, 2025. A superior classification was issued with fourteen demerits noted on the grade card. A sample of three children’s files were reviewed. Two new staff files were reviewed. A current menu was posted in the kitchen and met all the requirements with the Meal Patterns for Children in Childcare. A menu was not available for parents to view. The daily schedule was posted. We discussed the Classroom and Instructional Quality Pathway. You will need to submit the Application for Assessment for a Rated License for Centers to me on or before February 1, 2026. I provided you with a copy of the Family and Community Engagement Standards, Continuous Quality Improvement Plan (CQI) Facility, and the Continuous Quality Improvement (CQI) and Professional Development Plan (PD) Individual. I will review and obtain a copy of the completed Family and Community Engagement Standards and Continuous Quality Improvement Plan (CQI) Facility during the third temporary time period visit. I discussed with you that programs with less than a three-star license will not be eligible to receive subsidy funding. The following violations were observed during the visit and reviewed with you. Violation Number Comment Rule 526 Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A current menu was posted in the kitchen but could not be seen by parents. 10A NCAC 09 .0901(b) 537 Baby food that had been opened was not covered, labeled with date opened, properly refrigerated and/or used within two days of opening. The refrigerator in space #1 contained four prepared bottles of formula that were not labeled with the date, and two opened containers of baby food that were not labeled with the date opened. 15A NCAC 18A .2804(d)&(g) 601 Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The refrigerator in the locked closet in space #1 did not contain a thermometer to ensure the temperature was maintained at 45 degrees F or below. The refrigerator stored containers of opened baby food and bottles that contained formula. 15A NCAC 18A .2806(j)(2) 614 Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. The cots in use in space #2, were not placed at least 18 inches apart or separated by a partition. Three cots were placed in a “U” shape in the manipulatives activity area. One cot was placed vertically against the wall and was touching the cot that was placed horizontally in front of the wooden shelf. The third cot was placed vertically against the shelf that stores puzzles and was eight inches from the cot that was placed horizontally in front of the wooden shelf. 15A NCAC 18A .2821(e) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two aerosol cans of Great Value Fresh Linen Scented Disinfectant Spray and one bottle of Totally Awesome All-Purpose Cleaner and Degreaser were stored in the unlocked cabinet in the unlocked bathroom in space #2. The hazardous products were accessible to five toddlers, one year of age and one child, two years of age. .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report completed on January 14, 2026, did not include the first aid that was given, or the steps to prevent reoccurrence. .0802 (e) 1030 Application for employment and date of birth was not on file for all staff. One staff member reported their first day of employment was January 16, 2026, but an application for employment was not on file. .0302(d)(1)(A) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff member with a hire date of November 17, 2025, had a medical report on file that was dated December 15, 2025. One staff member with a hire date of January 16, 2026, had a medical statement on file that was dated January 20, 2026. 10A NCAC 09 .0701(a) 1045 New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. One staff with a hire date of November 17, 2025, received six hours of orientation within the first six weeks of employment. .1101(a) 1233 Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. One staff member employed on January 16, 2026, did not have a signed and dated statement on file of receiving a job description and personnel and operational policies. 10A NCAC 09 .0514(g) 1301 Center did not maintain a record of daily attendance. . Daily attendance was not maintained from January 1, 2026, through January 20, 2026, for five toddlers, one year of age and one child, two years of age in space #2. The lead teacher did not have a record of daily attendance available for review. GS 110-91(9) 1874 The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. One staff with a hire date of January 16, 2026, did not have a signed acknowledgement on file for review. The staff member was caring for six toddlers, one year of age in space #2. .0608(d)(1-4) Technical Assistance was provided on the following: Staff files I suggested that you use the Staff File Checklist as a guide when new staff are hired and use current documents posted on DCDEE’s website under the Provider Tab. Please visit ncchildcare.ncdhhs.gov, click on the Provider Tab and scroll down to Provider documents and forms. The Staff File Checklist provides you with information regarding when documents are required to be on file. Employment applications and medical statements must be on file prior to employment. Orientation Staff must receive at least sixteen hours of orientation within the first six weeks of employment. I suggested that the administrator document the date and hours the new employee received(s) the orientation regarding the required topics listed in child care rule .1101(a). Shaken Baby Head Trauma Policy Staff must review and sign an acknowledgement statement that they reviewed the Shaken Baby Head Trauma policy prior to caring for children ages 0-5. I suggested you use the Staff File Checklist as a guide for time sensitive requirements. Incident Reports I suggested that you review child care rule .0802(e) with all staff to ensure the required information is documented in the Incident Report. The following information must be included in the incident report: (1) facility identifying information; (2) the child's name; (3) date and time of the incident; (4) witness to the incident; (5) time the parent is notified of the incident and by whom; (6) piece of equipment involved, if applicable; (7) cause of injury, if applicable; (8) type of injury, if applicable; (9) body part injured, if applicable; (10) where the child received medical treatment, if applicable; (11) description of how and where the incident occurred, and the First Aid received; and (12) steps taken to prevent reoccurrence. Cots/mats I suggested that staff place tape on the floor as a guide to ensure the placement of children’s mats/cots. Cots/mats must be at least 18 inches apart or separated by a partition when they are in use. Menus I suggested that you post a current menu on the parent board for parents to view. Attendance Daily attendance must be completed for each group of children. I suggested that staff print out the monthly attendance record on DCDEE’s website and document the child’s attendance daily. Thermometer I suggested that you add a thermometer to the refrigerator in space #1 to ensure the temperature in the refrigerator is maintained at 45 degrees Fahrenheit or less. Baby Food/Prepared Bottles I suggested that you place stickers and an ink pen in the classrooms and remind staff to label baby food containers and bottles prepared at the child’s home with the date and child’s identifying information. Hazardous items I suggested that you conduct daily safety checks to ensure hazardous items are stored in a locked cabinet or locked room. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by February 3, 2026. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information. Reminders: Any observed violations cited during visits will negatively affect the center's Compliance History Score. Your program must maintain a compliance score of at least 75% as required by G.S. 110-90 (4)(c). Your temporary license will end after April 3, 2026. Stay updated with changes and new rule updates by visiting the DCDEE website at: https://ncchildcare.ncdhhs.gov. Health and Safety Training must be completed within one year of employment for new staff and every five years for staff that have already completed the training. SECTION .2200 - ADMINISTRATIVE ACTIONS AND CIVIL PENALTIES 10A NCAC 09 .2201 ADMINISTRATIVE actions GENERAL PROVISIONS Upon a finding that a child care facility operator has violated any provision of G.S. 110, Article 7, the rules of this Chapter, or 10A NCAC 10, the Secretary or his or her designee may order one or more administrative actions. Due to internet connectivity issues, the computer-generated visit summary will be emailed to you. At the completion of the visit, a visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0901 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 21 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 12:10 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Shandel Flowers, Administrator, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on November 14, 2025, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. I observed children during nap/rest time, infant feeding, afternoon snack, and routines. The required posted information and materials were present in each classroom. The last fire drill was conducted on October 31, 2025, at 9:25am. The following violations were observed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted in the kitchen was not dated. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two fully prepared bottles sent from the child's home and stored in the refrigerator located in the kitchen were not dated. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, the written feeding plan for one toddler, fourteen months of age, was not posted, or signed by the parent. In space #1, the written feeding plan for one infant, seven months of age, was not posted. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of Multi Purpose Cleaner was stored in the unlocked cabinet in the unlocked bathroom identified as the staff bathroom in space #2. The Multi Purpose Cleaner had the following warnings "keep out of reach of children, call a Poison Control Center for treatment advice." .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report, dated October 13, 2025, and maintained in the child's file did not have the witness to the incident documented, or the date the parent was contacted. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, one Walmart plastic bag was stored on a hook, twenty-eight inches from the floor surface, and was accessible to four toddlers, one year of age, and two children, two years of age. In space #2, eight foam "puzzle" type flooring pieces were used as a mat on the floor near the sink used for handwashing and accessible to five toddlers, one year of age and two children, two years of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. On October 27, 2025, per the infant sleep chart, one infant, two months of age had the following times documented on the sleep chart, 10:50am, the next visual sleep check was conducted at 11:05am, the next visual sleep check conducted at 12:38pm; the next visual sleep check conducted at 1:08pm; and then at 1:40pm. On October 29, 2025, per the infant sleep chart, one infant, nine months of age, was visually checked at 12:05pm, 19 minutes later at 12:24pm, and then 17 minutes later at 12:41pm, and then 16 minutes later at 12:57pm. On October 31, 2025, per the infant sleep chart, one infant, nine months of age was asleep at 10:50am and no additional visual sleep checks were documented. Visual sleep checks were not available for review November 10, 2025, through November 14, 2025, for five infants enrolled in space #1. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, with a hire date of October 6, 2025, had a medical report on file dated August 13, 2024, and a TB test on file dated August 15, 2024. 10A NCAC 09 .0701(a) Technical assistance was provided regarding the following: Staff Medical/TB Test I suggested you use the Staff File Checklist as a guide regarding the required timeframes and when documents must be on file for staff. The Staff File Checklist lists the paperwork required to be maintained in staff files and when the document was due; such as, prior to employment, within 90 days of hire, etc. Menus I suggested that you date each weekly menu prior to posting it. You stated you currently rotate four different menus, but the dates are not documented on the menus. Safe Sleep Policy/Visual Sleep Checks I suggested you review the facility’s Infant Safe Sleep Policy with staff that provide care to infants and review how to complete, document, and maintain visual sleep checks. I suggested staff place an alarm on their phone or timer set for every fifteen minutes while infants are sleeping. The alarm/timer will alert staff to conduct a visual sleep check. Incident Reports I suggested you review with staff the required information to be completed on incident reports and highlight the required sections to be completed. Foam/Plastics I suggested that staff conduct daily safety checks of the classrooms to ensure the materials and equipment are suitable for the ages of children in care. For example, remove foam “puzzle” type flooring, foam shape stencils, plastic bags that are stored less than five feet from the floor surface, from the classroom when children under three years of age are in attendance. Bottles Prepared and brought from home When parents prepare their child’s bottle/sippy cup at home and bring it to the facility, the bottle must be labeled with the date and name of the child. I suggested that you have extra labels for parents to document the date and child’s name and place on the child’s bottle/sippy cup prior to storing the prepared bottles/sippy cups in the refrigerator. Hazardous Items I suggested that you place a lock on the bathroom used by staff, and have staff conduct daily safety checks to ensure hazardous items are properly stored. Written Feeding Plans Written feeding plans must be posted for children under fifteen months of age. I suggested that you review written feeding plans during the child’s enrollment to ensure all required information was documented. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 28, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information We discussed the rated license process. You were reminded a compliance history score of seventy five percent or above must be maintained in order to receive a rated license. You stated you plan to apply for a rated license using the Classroom and Instructional Assessment Pathway. You will need to complete the Application for Assessment for a Rated License Centers and submit to me no later than February 1, 2026. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. Consultation was Provided Regarding: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Your temporary license expires April 3, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

10A NCAC 09 .0902 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 21 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 12:10 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Shandel Flowers, Administrator, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on November 14, 2025, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. I observed children during nap/rest time, infant feeding, afternoon snack, and routines. The required posted information and materials were present in each classroom. The last fire drill was conducted on October 31, 2025, at 9:25am. The following violations were observed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted in the kitchen was not dated. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two fully prepared bottles sent from the child's home and stored in the refrigerator located in the kitchen were not dated. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, the written feeding plan for one toddler, fourteen months of age, was not posted, or signed by the parent. In space #1, the written feeding plan for one infant, seven months of age, was not posted. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of Multi Purpose Cleaner was stored in the unlocked cabinet in the unlocked bathroom identified as the staff bathroom in space #2. The Multi Purpose Cleaner had the following warnings "keep out of reach of children, call a Poison Control Center for treatment advice." .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report, dated October 13, 2025, and maintained in the child's file did not have the witness to the incident documented, or the date the parent was contacted. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, one Walmart plastic bag was stored on a hook, twenty-eight inches from the floor surface, and was accessible to four toddlers, one year of age, and two children, two years of age. In space #2, eight foam "puzzle" type flooring pieces were used as a mat on the floor near the sink used for handwashing and accessible to five toddlers, one year of age and two children, two years of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. On October 27, 2025, per the infant sleep chart, one infant, two months of age had the following times documented on the sleep chart, 10:50am, the next visual sleep check was conducted at 11:05am, the next visual sleep check conducted at 12:38pm; the next visual sleep check conducted at 1:08pm; and then at 1:40pm. On October 29, 2025, per the infant sleep chart, one infant, nine months of age, was visually checked at 12:05pm, 19 minutes later at 12:24pm, and then 17 minutes later at 12:41pm, and then 16 minutes later at 12:57pm. On October 31, 2025, per the infant sleep chart, one infant, nine months of age was asleep at 10:50am and no additional visual sleep checks were documented. Visual sleep checks were not available for review November 10, 2025, through November 14, 2025, for five infants enrolled in space #1. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, with a hire date of October 6, 2025, had a medical report on file dated August 13, 2024, and a TB test on file dated August 15, 2024. 10A NCAC 09 .0701(a) Technical assistance was provided regarding the following: Staff Medical/TB Test I suggested you use the Staff File Checklist as a guide regarding the required timeframes and when documents must be on file for staff. The Staff File Checklist lists the paperwork required to be maintained in staff files and when the document was due; such as, prior to employment, within 90 days of hire, etc. Menus I suggested that you date each weekly menu prior to posting it. You stated you currently rotate four different menus, but the dates are not documented on the menus. Safe Sleep Policy/Visual Sleep Checks I suggested you review the facility’s Infant Safe Sleep Policy with staff that provide care to infants and review how to complete, document, and maintain visual sleep checks. I suggested staff place an alarm on their phone or timer set for every fifteen minutes while infants are sleeping. The alarm/timer will alert staff to conduct a visual sleep check. Incident Reports I suggested you review with staff the required information to be completed on incident reports and highlight the required sections to be completed. Foam/Plastics I suggested that staff conduct daily safety checks of the classrooms to ensure the materials and equipment are suitable for the ages of children in care. For example, remove foam “puzzle” type flooring, foam shape stencils, plastic bags that are stored less than five feet from the floor surface, from the classroom when children under three years of age are in attendance. Bottles Prepared and brought from home When parents prepare their child’s bottle/sippy cup at home and bring it to the facility, the bottle must be labeled with the date and name of the child. I suggested that you have extra labels for parents to document the date and child’s name and place on the child’s bottle/sippy cup prior to storing the prepared bottles/sippy cups in the refrigerator. Hazardous Items I suggested that you place a lock on the bathroom used by staff, and have staff conduct daily safety checks to ensure hazardous items are properly stored. Written Feeding Plans Written feeding plans must be posted for children under fifteen months of age. I suggested that you review written feeding plans during the child’s enrollment to ensure all required information was documented. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 28, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information We discussed the rated license process. You were reminded a compliance history score of seventy five percent or above must be maintained in order to receive a rated license. You stated you plan to apply for a rated license using the Classroom and Instructional Assessment Pathway. You will need to complete the Application for Assessment for a Rated License Centers and submit to me no later than February 1, 2026. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. Consultation was Provided Regarding: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Your temporary license expires April 3, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0606 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 21 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 12:10 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Shandel Flowers, Administrator, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on November 14, 2025, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. I observed children during nap/rest time, infant feeding, afternoon snack, and routines. The required posted information and materials were present in each classroom. The last fire drill was conducted on October 31, 2025, at 9:25am. The following violations were observed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted in the kitchen was not dated. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two fully prepared bottles sent from the child's home and stored in the refrigerator located in the kitchen were not dated. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, the written feeding plan for one toddler, fourteen months of age, was not posted, or signed by the parent. In space #1, the written feeding plan for one infant, seven months of age, was not posted. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of Multi Purpose Cleaner was stored in the unlocked cabinet in the unlocked bathroom identified as the staff bathroom in space #2. The Multi Purpose Cleaner had the following warnings "keep out of reach of children, call a Poison Control Center for treatment advice." .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report, dated October 13, 2025, and maintained in the child's file did not have the witness to the incident documented, or the date the parent was contacted. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, one Walmart plastic bag was stored on a hook, twenty-eight inches from the floor surface, and was accessible to four toddlers, one year of age, and two children, two years of age. In space #2, eight foam "puzzle" type flooring pieces were used as a mat on the floor near the sink used for handwashing and accessible to five toddlers, one year of age and two children, two years of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. On October 27, 2025, per the infant sleep chart, one infant, two months of age had the following times documented on the sleep chart, 10:50am, the next visual sleep check was conducted at 11:05am, the next visual sleep check conducted at 12:38pm; the next visual sleep check conducted at 1:08pm; and then at 1:40pm. On October 29, 2025, per the infant sleep chart, one infant, nine months of age, was visually checked at 12:05pm, 19 minutes later at 12:24pm, and then 17 minutes later at 12:41pm, and then 16 minutes later at 12:57pm. On October 31, 2025, per the infant sleep chart, one infant, nine months of age was asleep at 10:50am and no additional visual sleep checks were documented. Visual sleep checks were not available for review November 10, 2025, through November 14, 2025, for five infants enrolled in space #1. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, with a hire date of October 6, 2025, had a medical report on file dated August 13, 2024, and a TB test on file dated August 15, 2024. 10A NCAC 09 .0701(a) Technical assistance was provided regarding the following: Staff Medical/TB Test I suggested you use the Staff File Checklist as a guide regarding the required timeframes and when documents must be on file for staff. The Staff File Checklist lists the paperwork required to be maintained in staff files and when the document was due; such as, prior to employment, within 90 days of hire, etc. Menus I suggested that you date each weekly menu prior to posting it. You stated you currently rotate four different menus, but the dates are not documented on the menus. Safe Sleep Policy/Visual Sleep Checks I suggested you review the facility’s Infant Safe Sleep Policy with staff that provide care to infants and review how to complete, document, and maintain visual sleep checks. I suggested staff place an alarm on their phone or timer set for every fifteen minutes while infants are sleeping. The alarm/timer will alert staff to conduct a visual sleep check. Incident Reports I suggested you review with staff the required information to be completed on incident reports and highlight the required sections to be completed. Foam/Plastics I suggested that staff conduct daily safety checks of the classrooms to ensure the materials and equipment are suitable for the ages of children in care. For example, remove foam “puzzle” type flooring, foam shape stencils, plastic bags that are stored less than five feet from the floor surface, from the classroom when children under three years of age are in attendance. Bottles Prepared and brought from home When parents prepare their child’s bottle/sippy cup at home and bring it to the facility, the bottle must be labeled with the date and name of the child. I suggested that you have extra labels for parents to document the date and child’s name and place on the child’s bottle/sippy cup prior to storing the prepared bottles/sippy cups in the refrigerator. Hazardous Items I suggested that you place a lock on the bathroom used by staff, and have staff conduct daily safety checks to ensure hazardous items are properly stored. Written Feeding Plans Written feeding plans must be posted for children under fifteen months of age. I suggested that you review written feeding plans during the child’s enrollment to ensure all required information was documented. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 28, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information We discussed the rated license process. You were reminded a compliance history score of seventy five percent or above must be maintained in order to receive a rated license. You stated you plan to apply for a rated license using the Classroom and Instructional Assessment Pathway. You will need to complete the Application for Assessment for a Rated License Centers and submit to me no later than February 1, 2026. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. Consultation was Provided Regarding: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Your temporary license expires April 3, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0701 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 21 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 12:10 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Shandel Flowers, Administrator, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on November 14, 2025, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. I observed children during nap/rest time, infant feeding, afternoon snack, and routines. The required posted information and materials were present in each classroom. The last fire drill was conducted on October 31, 2025, at 9:25am. The following violations were observed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted in the kitchen was not dated. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two fully prepared bottles sent from the child's home and stored in the refrigerator located in the kitchen were not dated. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, the written feeding plan for one toddler, fourteen months of age, was not posted, or signed by the parent. In space #1, the written feeding plan for one infant, seven months of age, was not posted. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of Multi Purpose Cleaner was stored in the unlocked cabinet in the unlocked bathroom identified as the staff bathroom in space #2. The Multi Purpose Cleaner had the following warnings "keep out of reach of children, call a Poison Control Center for treatment advice." .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report, dated October 13, 2025, and maintained in the child's file did not have the witness to the incident documented, or the date the parent was contacted. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, one Walmart plastic bag was stored on a hook, twenty-eight inches from the floor surface, and was accessible to four toddlers, one year of age, and two children, two years of age. In space #2, eight foam "puzzle" type flooring pieces were used as a mat on the floor near the sink used for handwashing and accessible to five toddlers, one year of age and two children, two years of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. On October 27, 2025, per the infant sleep chart, one infant, two months of age had the following times documented on the sleep chart, 10:50am, the next visual sleep check was conducted at 11:05am, the next visual sleep check conducted at 12:38pm; the next visual sleep check conducted at 1:08pm; and then at 1:40pm. On October 29, 2025, per the infant sleep chart, one infant, nine months of age, was visually checked at 12:05pm, 19 minutes later at 12:24pm, and then 17 minutes later at 12:41pm, and then 16 minutes later at 12:57pm. On October 31, 2025, per the infant sleep chart, one infant, nine months of age was asleep at 10:50am and no additional visual sleep checks were documented. Visual sleep checks were not available for review November 10, 2025, through November 14, 2025, for five infants enrolled in space #1. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, with a hire date of October 6, 2025, had a medical report on file dated August 13, 2024, and a TB test on file dated August 15, 2024. 10A NCAC 09 .0701(a) Technical assistance was provided regarding the following: Staff Medical/TB Test I suggested you use the Staff File Checklist as a guide regarding the required timeframes and when documents must be on file for staff. The Staff File Checklist lists the paperwork required to be maintained in staff files and when the document was due; such as, prior to employment, within 90 days of hire, etc. Menus I suggested that you date each weekly menu prior to posting it. You stated you currently rotate four different menus, but the dates are not documented on the menus. Safe Sleep Policy/Visual Sleep Checks I suggested you review the facility’s Infant Safe Sleep Policy with staff that provide care to infants and review how to complete, document, and maintain visual sleep checks. I suggested staff place an alarm on their phone or timer set for every fifteen minutes while infants are sleeping. The alarm/timer will alert staff to conduct a visual sleep check. Incident Reports I suggested you review with staff the required information to be completed on incident reports and highlight the required sections to be completed. Foam/Plastics I suggested that staff conduct daily safety checks of the classrooms to ensure the materials and equipment are suitable for the ages of children in care. For example, remove foam “puzzle” type flooring, foam shape stencils, plastic bags that are stored less than five feet from the floor surface, from the classroom when children under three years of age are in attendance. Bottles Prepared and brought from home When parents prepare their child’s bottle/sippy cup at home and bring it to the facility, the bottle must be labeled with the date and name of the child. I suggested that you have extra labels for parents to document the date and child’s name and place on the child’s bottle/sippy cup prior to storing the prepared bottles/sippy cups in the refrigerator. Hazardous Items I suggested that you place a lock on the bathroom used by staff, and have staff conduct daily safety checks to ensure hazardous items are properly stored. Written Feeding Plans Written feeding plans must be posted for children under fifteen months of age. I suggested that you review written feeding plans during the child’s enrollment to ensure all required information was documented. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 28, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information We discussed the rated license process. You were reminded a compliance history score of seventy five percent or above must be maintained in order to receive a rated license. You stated you plan to apply for a rated license using the Classroom and Instructional Assessment Pathway. You will need to complete the Application for Assessment for a Rated License Centers and submit to me no later than February 1, 2026. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. Consultation was Provided Regarding: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Your temporary license expires April 3, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 21 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 12:10 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Shandel Flowers, Administrator, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on November 14, 2025, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. I observed children during nap/rest time, infant feeding, afternoon snack, and routines. The required posted information and materials were present in each classroom. The last fire drill was conducted on October 31, 2025, at 9:25am. The following violations were observed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted in the kitchen was not dated. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two fully prepared bottles sent from the child's home and stored in the refrigerator located in the kitchen were not dated. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, the written feeding plan for one toddler, fourteen months of age, was not posted, or signed by the parent. In space #1, the written feeding plan for one infant, seven months of age, was not posted. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of Multi Purpose Cleaner was stored in the unlocked cabinet in the unlocked bathroom identified as the staff bathroom in space #2. The Multi Purpose Cleaner had the following warnings "keep out of reach of children, call a Poison Control Center for treatment advice." .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report, dated October 13, 2025, and maintained in the child's file did not have the witness to the incident documented, or the date the parent was contacted. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, one Walmart plastic bag was stored on a hook, twenty-eight inches from the floor surface, and was accessible to four toddlers, one year of age, and two children, two years of age. In space #2, eight foam "puzzle" type flooring pieces were used as a mat on the floor near the sink used for handwashing and accessible to five toddlers, one year of age and two children, two years of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. On October 27, 2025, per the infant sleep chart, one infant, two months of age had the following times documented on the sleep chart, 10:50am, the next visual sleep check was conducted at 11:05am, the next visual sleep check conducted at 12:38pm; the next visual sleep check conducted at 1:08pm; and then at 1:40pm. On October 29, 2025, per the infant sleep chart, one infant, nine months of age, was visually checked at 12:05pm, 19 minutes later at 12:24pm, and then 17 minutes later at 12:41pm, and then 16 minutes later at 12:57pm. On October 31, 2025, per the infant sleep chart, one infant, nine months of age was asleep at 10:50am and no additional visual sleep checks were documented. Visual sleep checks were not available for review November 10, 2025, through November 14, 2025, for five infants enrolled in space #1. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, with a hire date of October 6, 2025, had a medical report on file dated August 13, 2024, and a TB test on file dated August 15, 2024. 10A NCAC 09 .0701(a) Technical assistance was provided regarding the following: Staff Medical/TB Test I suggested you use the Staff File Checklist as a guide regarding the required timeframes and when documents must be on file for staff. The Staff File Checklist lists the paperwork required to be maintained in staff files and when the document was due; such as, prior to employment, within 90 days of hire, etc. Menus I suggested that you date each weekly menu prior to posting it. You stated you currently rotate four different menus, but the dates are not documented on the menus. Safe Sleep Policy/Visual Sleep Checks I suggested you review the facility’s Infant Safe Sleep Policy with staff that provide care to infants and review how to complete, document, and maintain visual sleep checks. I suggested staff place an alarm on their phone or timer set for every fifteen minutes while infants are sleeping. The alarm/timer will alert staff to conduct a visual sleep check. Incident Reports I suggested you review with staff the required information to be completed on incident reports and highlight the required sections to be completed. Foam/Plastics I suggested that staff conduct daily safety checks of the classrooms to ensure the materials and equipment are suitable for the ages of children in care. For example, remove foam “puzzle” type flooring, foam shape stencils, plastic bags that are stored less than five feet from the floor surface, from the classroom when children under three years of age are in attendance. Bottles Prepared and brought from home When parents prepare their child’s bottle/sippy cup at home and bring it to the facility, the bottle must be labeled with the date and name of the child. I suggested that you have extra labels for parents to document the date and child’s name and place on the child’s bottle/sippy cup prior to storing the prepared bottles/sippy cups in the refrigerator. Hazardous Items I suggested that you place a lock on the bathroom used by staff, and have staff conduct daily safety checks to ensure hazardous items are properly stored. Written Feeding Plans Written feeding plans must be posted for children under fifteen months of age. I suggested that you review written feeding plans during the child’s enrollment to ensure all required information was documented. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 28, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information We discussed the rated license process. You were reminded a compliance history score of seventy five percent or above must be maintained in order to receive a rated license. You stated you plan to apply for a rated license using the Classroom and Instructional Assessment Pathway. You will need to complete the Application for Assessment for a Rated License Centers and submit to me no later than February 1, 2026. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. Consultation was Provided Regarding: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Your temporary license expires April 3, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: Rise and Shine Academy Inc. Facility ID: 81000334 Consultant: JENNIFER H ROBERTS Operation Type: Center Case Number: Visit Date: 11/14/2025 Number Present: 21 Completed Date: 11/14/2025 Age: From 0 To 5 Total Minutes: 370 Time In: 12:10 PM Time Out: 06:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced The purpose of today's visit was to monitor your program for compliance with all applicable child care requirements during the first temporary time period visit (TTP). You, Shandel Flowers, Administrator, assisted me with the visit. This facility was issued a temporary license on October 3, 2025, with the following restrictions daytime care only; Capacity Building #1 is 30; Capacity Building #2 is 15; and children under 2 ½ years old in rooms with direct exits only. The Secretary of State website was viewed on November 14, 2025, and your business Rise and Shine Academy Inc., is active and in good standing. If any changes to the corporation need to be made or you decide to sell your business, then you must notify me, your consultant at least thirty days prior to any changes occurring. The license cannot be bought, sold, subleased, transferred to another person or location, or inherited. A sampling of classrooms, the outdoor learning environment, sampling of staff and child files, and other required program records were monitored. I observed children during nap/rest time, infant feeding, afternoon snack, and routines. The required posted information and materials were present in each classroom. The last fire drill was conducted on October 31, 2025, at 9:25am. The following violations were observed. Violation Number Comment Rule 525 Menus for all meals and snacks were not planned at least 1 week ahead and dated. The menu posted in the kitchen was not dated. 10A NCAC 09 .0901(b) 533 Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. Two fully prepared bottles sent from the child's home and stored in the refrigerator located in the kitchen were not dated. 15A NCAC 18A .2804(d) 540 An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence) In space #1, the written feeding plan for one toddler, fourteen months of age, was not posted, or signed by the parent. In space #1, the written feeding plan for one infant, seven months of age, was not posted. 10A NCAC 09 .0902(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. One bottle of Multi Purpose Cleaner was stored in the unlocked cabinet in the unlocked bathroom identified as the staff bathroom in space #2. The Multi Purpose Cleaner had the following warnings "keep out of reach of children, call a Poison Control Center for treatment advice." .2820(b) 852 Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. One incident report, dated October 13, 2025, and maintained in the child's file did not have the witness to the incident documented, or the date the parent was contacted. .0802 (e) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, one Walmart plastic bag was stored on a hook, twenty-eight inches from the floor surface, and was accessible to four toddlers, one year of age, and two children, two years of age. In space #2, eight foam "puzzle" type flooring pieces were used as a mat on the floor near the sink used for handwashing and accessible to five toddlers, one year of age and two children, two years of age. .0604(q) 871 Center staff did not comply with the safe sleep policy. On October 27, 2025, per the infant sleep chart, one infant, two months of age had the following times documented on the sleep chart, 10:50am, the next visual sleep check was conducted at 11:05am, the next visual sleep check conducted at 12:38pm; the next visual sleep check conducted at 1:08pm; and then at 1:40pm. On October 29, 2025, per the infant sleep chart, one infant, nine months of age, was visually checked at 12:05pm, 19 minutes later at 12:24pm, and then 17 minutes later at 12:41pm, and then 16 minutes later at 12:57pm. On October 31, 2025, per the infant sleep chart, one infant, nine months of age was asleep at 10:50am and no additional visual sleep checks were documented. Visual sleep checks were not available for review November 10, 2025, through November 14, 2025, for five infants enrolled in space #1. 10A NCAC 09 .0606(a) 1032 Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff, with a hire date of October 6, 2025, had a medical report on file dated August 13, 2024, and a TB test on file dated August 15, 2024. 10A NCAC 09 .0701(a) Technical assistance was provided regarding the following: Staff Medical/TB Test I suggested you use the Staff File Checklist as a guide regarding the required timeframes and when documents must be on file for staff. The Staff File Checklist lists the paperwork required to be maintained in staff files and when the document was due; such as, prior to employment, within 90 days of hire, etc. Menus I suggested that you date each weekly menu prior to posting it. You stated you currently rotate four different menus, but the dates are not documented on the menus. Safe Sleep Policy/Visual Sleep Checks I suggested you review the facility’s Infant Safe Sleep Policy with staff that provide care to infants and review how to complete, document, and maintain visual sleep checks. I suggested staff place an alarm on their phone or timer set for every fifteen minutes while infants are sleeping. The alarm/timer will alert staff to conduct a visual sleep check. Incident Reports I suggested you review with staff the required information to be completed on incident reports and highlight the required sections to be completed. Foam/Plastics I suggested that staff conduct daily safety checks of the classrooms to ensure the materials and equipment are suitable for the ages of children in care. For example, remove foam “puzzle” type flooring, foam shape stencils, plastic bags that are stored less than five feet from the floor surface, from the classroom when children under three years of age are in attendance. Bottles Prepared and brought from home When parents prepare their child’s bottle/sippy cup at home and bring it to the facility, the bottle must be labeled with the date and name of the child. I suggested that you have extra labels for parents to document the date and child’s name and place on the child’s bottle/sippy cup prior to storing the prepared bottles/sippy cups in the refrigerator. Hazardous Items I suggested that you place a lock on the bathroom used by staff, and have staff conduct daily safety checks to ensure hazardous items are properly stored. Written Feeding Plans Written feeding plans must be posted for children under fifteen months of age. I suggested that you review written feeding plans during the child’s enrollment to ensure all required information was documented. Compliance Letter: You must correct the violations found during today's visit immediately. Please send me a letter verifying compliance by November 28, 2025. Please include in that letter each violation number and explain in detail how you corrected each violation and what plan will be implemented to prevent these violations from occurring again. Please sign the letter, include your facility name, ID number, visit date and mail the letter to my mailing address below or email the letter to me at jennifer.roberts@dhhs.nc.gov: Jennifer Roberts PO Box 426 Sherrills Ford, NC 28673 Failure to correct the violations and send the written statement by the due date listed above will result in an unannounced follow-up visit being conducted or an administrative action may be recommended. Based on Child Care Rule 10A NCAC 09 Section .2200, the Division of Child Development may take administrative action against the license and/or impose civil penalties based on the failure of the operator to correct any documented violations within the established time period. If you state in your corrective action plan letter, that corrections have been made when they have not, it will be considered falsification of information We discussed the rated license process. You were reminded a compliance history score of seventy five percent or above must be maintained in order to receive a rated license. You stated you plan to apply for a rated license using the Classroom and Instructional Assessment Pathway. You will need to complete the Application for Assessment for a Rated License Centers and submit to me no later than February 1, 2026. For continued eligibility in the subsidized child care program, you must achieve a three star or higher rated license at the end of the temporary licensed period. Consultation was Provided Regarding: As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. No action is needed on your part if you have completed the reference training and are currently using the ABCMS Provider Portal to update information regarding new hires or residents. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS in an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. The compliance of this rule will be monitored during your next visit. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. Instructions for the DCDEE WORKS system, including establishing a NCID, is located on our website at https://ncchildcare.ncdhhs.gov/. Remember to track the date information is submitted by staff. If you have questions regarding submitting information in the WORKS system, contact WORKS at 1-800-859-0829. Your temporary license expires April 3, 2026. Prior to the expiration date of your license, two additional unannounced monitoring visits will be completed. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Jennifer Roberts, Lead Consultant, PO Box 426, Sherrills Ford, NC 29673, or by phone at 828-782-0945, or email at Jennifer.roberts@dhhs.nc.gov or Tammy McGalliard, Licensing Supervisor, at tammy.mcgalliard@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times