Kindercare Learning Center

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: MELINDA LESCAR Operation Type: Center Case Number: Visit Date: 3/17/2026 Number Present: 60 Completed Date: 3/17/2026 Age: From 0 To 6 Total Minutes: 235 Time In: 09:25 AM Time Out: 01:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable childcare requirements for a routine unannounced visit. This visit was conducted with Julia (Michelle) Burton, Director. Your program currently operates with a Five Star license effective December 6, 2024. Restrictions include first shift and meets enhanced space. The NC Secretary of State website was reviewed on March 16, 2026, and KinderCare Education, LLC was listed as current and active. The program’s compliance history was 95% prior to today’s visit. All programs are required to maintain at least 75% compliance. Today, the following items were monitored: • Supervision • Staff / Child Ratio • CPR / First Aid • Special Training • CBC Qualification • ITS – SIDS • Emergency Medical Care Plan • Administration of Medication • Storage of Hazardous Products • Storage of Medication • General Safety • Discipline • Adequate / Approved Space • Program Records • License Posted • Permit Restrictions The license was observed, and the restrictions were found in compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed staff/child interactions today. I observed children in free play, group time, and lunch. One (1) new staff were reported at this program. Files for new staff were reviewed. Limited monitoring of staff files was conducted for the purpose of reviewing training regarding CPR/First Aid, EPR, Playground Safety, ITS-SIDS, Special Training including Health and Safety Training and Criminal Background Checks. Storage and administration of medication were monitored. Medication authorization was monitored. Storage hazardous items were monitored today. A playground inspection was recorded September 9, 2025. A fire drill was recorded on March 2, 2026. A shelter in place drill for the facility was recorded March 4, 2026. The most recent fire inspection was on May 27, 2025. I observed a sanitation inspection conducted on May 19, 2025, earning a Superior classification. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 859 Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was conducted on September 9, 2025. .0605(q) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The depth of the mulch around the slides and swings on all three (3) playgrounds measured 4 inches, instead of the required six inches. .0605(k)(1-4) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before March 31, 2026. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. You may email the letter to melinda.lescar@dhhs.nc.gov or mail two copies of the letter to: Melinda Lescar P.O. Box 25174 Winston Salem, NC 27114 Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance discussed during today’s visit: Item # 1867- On all three (3) playgrounds the depth of the mulch measured four (4) inches in areas around the slide and swings and did not meet the required six (6) inches. It is important each month when you conduct your playground inspections to document the condition of the mulch and place your order for mulch in advance to avoid any delays to ensure that you are in compliance with licensing requirements. Item# 859-Monthly playground inspection documentation was not available today. Ms. Burton stated they had been conducted; they were unable to locate them on today’s visit. The last playground inspection they could locate was conducted on September 9, 2025. Ms. Burton completed the playground inspection on our walk through on today’s visit. It is recommended to set a reminder on your phone or calendar to ensure that administration completes the playground inspections monthly. Additional Information/Consultation: During today’s visit we discussed the QRIS Pathway to the Stars: Pathway 3: Accreditation. Your facility was accredited on June 1, 2024, and will expire on June 1, 2029. Your facility was accredited before the implementation of the new QRIS system requiring that your facility must follow enhanced ratios or ratios from the accrediting organization. I observed on today’s visit that enhanced ratios were posted and implemented in all classrooms. Please make sure to link your existing employees as they renew their Criminal Background Check letters and terminate their expired letters from the portal to ensure an accurate and up to date roster for your facility. You must notify your consultant 30 days prior to changing the ownership status of your facility. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Melinda Lescar, (336) 987-0960, melinda.lescar@dhhs.nc.gov or Pam Hauser, Supervisor,(336)317-5003, pamela.hauser@dhhs.nc.gov if you have questions. For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 56 Completed Date: 10/9/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for compliance with applicable child care requirements for an annual compliance visit. The visit was conducted with Julia (Michelle) Burton, Administrator. The program currently operates with a Five-Star License issued on December 6, 2024. The last annual compliance visit was conducted on October 18, 2024. The last sanitation inspection was completed May 19, 2025, with a “Superior” classification and nine demerits. The last fire inspection was conducted on 5/27/2025, and the facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history is currently 98%. The NC Secretary of State website was reviewed today and the owner, KinderCare Education LLC, was listed as current and active. The Clean Water for Us Kids website summary shows that lead water testing was completed for the facility on April 1, 2024, and April 2, 2024. The website summary for the facility also shows that the lead-based paint assessment is completed with no actions required. The summary for an Asbestos assessment shows a status of “Enrollment Started” with “no results available for this facility.” You must complete the Asbestos assessment steps immediately. If you need assistance in determining what steps you should take, please contact The Clean Water for Carolina Kids program at 1-888-997-9290 and leave a voicemail or send a text including your name, facility name, and email address. You can also email the program by visiting the website at the link https://www.cleanwaterforuskids.org/en/carolina/contact/. To remain in compliance with child care rules and sanitation rules, lead water testing must be completed every three years. Ms. Burton went into the system during the visit and completed the assessment during the visit. A review of the DCDEE ABCMS staff roster for the facility was reviewed and there are 8 staff members listed as current employees. There is one staff member listed as a pending employee, and 5 staff members listed as qualified but not employed. The staff and training worksheet you submitted prior to today’s visit lists 13 staff members. You will need to make updates correcting the Center Roster Report in the ABCMS. If you need assistance you can contact the CBC Unit at (919)814-6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov. All indoor and outdoor spaces approved for child care were monitored during today’s visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Children in care were observed to be engaged in free play, teacher-directed activities, routine care and gross motor play. Lunch was observed and consisted of fish sticks, peaches, peas/carrots and milk. Children under twelve months old were observed to receive care according to individual needs including diapering and bottle feeding. Program records including fire drills, emergency drills, and playground inspection, required postings, nutrition, storage of hazardous items and storage of and administration of medication was monitored today. Staff and children’s files were monitored by DCDEE procedures. The facility does not transport children for any reason and is not approved for transportation. Enrolled school age children arrive at the facility after school by public school buses. The following violation(s) were documented: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Space 4 had chipping paint on four(4) walls and one window sill. In Space 6, there were two pieces of molding that were loose on the wall near edge of the carpet. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for children age two years, there were eight(8) "S" hooks on the swings that need to be closed. On the infant/toddler playground, there were two pieces of red, metal, equipment that had chipping paint. .0601(c) 721 All equipment and furnishings were not in good repair.In Space 1, there was a vinyl mat with areas of vinyl pieces that were flaking. This was removed during the visit. In Space 4, there was a sink cabinet that had chipping paint. In Space 5, there was a bucket of small chalk pieces that needed to be replaced. This was corrected during the visit. In Space 5, there was a bucket of small wooden blocks that had chipping paint and need to be replaced. These were removed during the visit. In Space 5, there were five(5) foam puzzle pieces that were torn. These were removed during the visit. G.S. 110-91(6); .0601(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff center roster had not been updated for six(6) employees and linked to the center in the ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 23, 2025, I must receive compliance documentation that describes accurately and in detail how and when the violations were corrected. The documentation must also include the facility ID number, date the documentation is being submitted, title of the person signing the documentation, and each violation item number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to jennifer.davis@dhhs.nc.gov. Technical Assistance and Consultation provided during today’s visit: -The ABCMS roster report must be updated as staff are hired or separate from employment. You might consider adding a section/note to the Staff File Checklist as reminder to complete this task that states “ABCMS ROSTER REPORT UPDATED WITH EMPLOYEE INFORMATION” and list a date. -Any indoor equipment and furnishings should be kept in good repair and removed from the children’s space and repaired/replaced. Walls, equipment, and furnishings with chipping paint should repaired promptly and kept inaccessible to children. -This program is accredited through NAEYC. During today’s visit, Melinda Lescar, Child Care Consultant, accompanied me. Ms. Lescar will in the future be assigned as the Child Care Consultant for your facility. If you have questions or need assistance prior to that time, please contact Pamela Hauser, Licensing Supervisor, at pamela.hauser@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have questions or need assistance regarding today’s visit, you may contact me at jennifer.davis@dhhs.nc.gov, or by telephone at 336-317-5041. If you have concerns regarding today’s visit or concerns regarding any violations documented during today’s visit, you may contact Pamela Hauser, Licensing Supervisor, at pamela.hauser@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 56 Completed Date: 10/9/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for compliance with applicable child care requirements for an annual compliance visit. The visit was conducted with Julia (Michelle) Burton, Administrator. The program currently operates with a Five-Star License issued on December 6, 2024. The last annual compliance visit was conducted on October 18, 2024. The last sanitation inspection was completed May 19, 2025, with a “Superior” classification and nine demerits. The last fire inspection was conducted on 5/27/2025, and the facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history is currently 98%. The NC Secretary of State website was reviewed today and the owner, KinderCare Education LLC, was listed as current and active. The Clean Water for Us Kids website summary shows that lead water testing was completed for the facility on April 1, 2024, and April 2, 2024. The website summary for the facility also shows that the lead-based paint assessment is completed with no actions required. The summary for an Asbestos assessment shows a status of “Enrollment Started” with “no results available for this facility.” You must complete the Asbestos assessment steps immediately. If you need assistance in determining what steps you should take, please contact The Clean Water for Carolina Kids program at 1-888-997-9290 and leave a voicemail or send a text including your name, facility name, and email address. You can also email the program by visiting the website at the link https://www.cleanwaterforuskids.org/en/carolina/contact/. To remain in compliance with child care rules and sanitation rules, lead water testing must be completed every three years. Ms. Burton went into the system during the visit and completed the assessment during the visit. A review of the DCDEE ABCMS staff roster for the facility was reviewed and there are 8 staff members listed as current employees. There is one staff member listed as a pending employee, and 5 staff members listed as qualified but not employed. The staff and training worksheet you submitted prior to today’s visit lists 13 staff members. You will need to make updates correcting the Center Roster Report in the ABCMS. If you need assistance you can contact the CBC Unit at (919)814-6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov. All indoor and outdoor spaces approved for child care were monitored during today’s visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Children in care were observed to be engaged in free play, teacher-directed activities, routine care and gross motor play. Lunch was observed and consisted of fish sticks, peaches, peas/carrots and milk. Children under twelve months old were observed to receive care according to individual needs including diapering and bottle feeding. Program records including fire drills, emergency drills, and playground inspection, required postings, nutrition, storage of hazardous items and storage of and administration of medication was monitored today. Staff and children’s files were monitored by DCDEE procedures. The facility does not transport children for any reason and is not approved for transportation. Enrolled school age children arrive at the facility after school by public school buses. The following violation(s) were documented: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Space 4 had chipping paint on four(4) walls and one window sill. In Space 6, there were two pieces of molding that were loose on the wall near edge of the carpet. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for children age two years, there were eight(8) "S" hooks on the swings that need to be closed. On the infant/toddler playground, there were two pieces of red, metal, equipment that had chipping paint. .0601(c) 721 All equipment and furnishings were not in good repair.In Space 1, there was a vinyl mat with areas of vinyl pieces that were flaking. This was removed during the visit. In Space 4, there was a sink cabinet that had chipping paint. In Space 5, there was a bucket of small chalk pieces that needed to be replaced. This was corrected during the visit. In Space 5, there was a bucket of small wooden blocks that had chipping paint and need to be replaced. These were removed during the visit. In Space 5, there were five(5) foam puzzle pieces that were torn. These were removed during the visit. G.S. 110-91(6); .0601(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff center roster had not been updated for six(6) employees and linked to the center in the ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 23, 2025, I must receive compliance documentation that describes accurately and in detail how and when the violations were corrected. The documentation must also include the facility ID number, date the documentation is being submitted, title of the person signing the documentation, and each violation item number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to jennifer.davis@dhhs.nc.gov. Technical Assistance and Consultation provided during today’s visit: -The ABCMS roster report must be updated as staff are hired or separate from employment. You might consider adding a section/note to the Staff File Checklist as reminder to complete this task that states “ABCMS ROSTER REPORT UPDATED WITH EMPLOYEE INFORMATION” and list a date. -Any indoor equipment and furnishings should be kept in good repair and removed from the children’s space and repaired/replaced. Walls, equipment, and furnishings with chipping paint should repaired promptly and kept inaccessible to children. -This program is accredited through NAEYC. During today’s visit, Melinda Lescar, Child Care Consultant, accompanied me. Ms. Lescar will in the future be assigned as the Child Care Consultant for your facility. If you have questions or need assistance prior to that time, please contact Pamela Hauser, Licensing Supervisor, at pamela.hauser@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have questions or need assistance regarding today’s visit, you may contact me at jennifer.davis@dhhs.nc.gov, or by telephone at 336-317-5041. If you have concerns regarding today’s visit or concerns regarding any violations documented during today’s visit, you may contact Pamela Hauser, Licensing Supervisor, at pamela.hauser@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: JENNIFER DAVIS Operation Type: Center Case Number: Visit Date: 10/9/2025 Number Present: 56 Completed Date: 10/9/2025 Age: From 0 To 5 Total Minutes: 230 Time In: 09:00 AM Time Out: 12:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor the facility for compliance with applicable child care requirements for an annual compliance visit. The visit was conducted with Julia (Michelle) Burton, Administrator. The program currently operates with a Five-Star License issued on December 6, 2024. The last annual compliance visit was conducted on October 18, 2024. The last sanitation inspection was completed May 19, 2025, with a “Superior” classification and nine demerits. The last fire inspection was conducted on 5/27/2025, and the facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history is currently 98%. The NC Secretary of State website was reviewed today and the owner, KinderCare Education LLC, was listed as current and active. The Clean Water for Us Kids website summary shows that lead water testing was completed for the facility on April 1, 2024, and April 2, 2024. The website summary for the facility also shows that the lead-based paint assessment is completed with no actions required. The summary for an Asbestos assessment shows a status of “Enrollment Started” with “no results available for this facility.” You must complete the Asbestos assessment steps immediately. If you need assistance in determining what steps you should take, please contact The Clean Water for Carolina Kids program at 1-888-997-9290 and leave a voicemail or send a text including your name, facility name, and email address. You can also email the program by visiting the website at the link https://www.cleanwaterforuskids.org/en/carolina/contact/. To remain in compliance with child care rules and sanitation rules, lead water testing must be completed every three years. Ms. Burton went into the system during the visit and completed the assessment during the visit. A review of the DCDEE ABCMS staff roster for the facility was reviewed and there are 8 staff members listed as current employees. There is one staff member listed as a pending employee, and 5 staff members listed as qualified but not employed. The staff and training worksheet you submitted prior to today’s visit lists 13 staff members. You will need to make updates correcting the Center Roster Report in the ABCMS. If you need assistance you can contact the CBC Unit at (919)814-6401 or by email at DHHS.CBC.Unit@dhhs.nc.gov. All indoor and outdoor spaces approved for child care were monitored during today’s visit. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Children in care were observed to be engaged in free play, teacher-directed activities, routine care and gross motor play. Lunch was observed and consisted of fish sticks, peaches, peas/carrots and milk. Children under twelve months old were observed to receive care according to individual needs including diapering and bottle feeding. Program records including fire drills, emergency drills, and playground inspection, required postings, nutrition, storage of hazardous items and storage of and administration of medication was monitored today. Staff and children’s files were monitored by DCDEE procedures. The facility does not transport children for any reason and is not approved for transportation. Enrolled school age children arrive at the facility after school by public school buses. The following violation(s) were documented: Violation Number Comment Rule 620 All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. Space 4 had chipping paint on four(4) walls and one window sill. In Space 6, there were two pieces of molding that were loose on the wall near edge of the carpet. 15A NCAC 18A .2825(a) 705 Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for children age two years, there were eight(8) "S" hooks on the swings that need to be closed. On the infant/toddler playground, there were two pieces of red, metal, equipment that had chipping paint. .0601(c) 721 All equipment and furnishings were not in good repair.In Space 1, there was a vinyl mat with areas of vinyl pieces that were flaking. This was removed during the visit. In Space 4, there was a sink cabinet that had chipping paint. In Space 5, there was a bucket of small chalk pieces that needed to be replaced. This was corrected during the visit. In Space 5, there was a bucket of small wooden blocks that had chipping paint and need to be replaced. These were removed during the visit. In Space 5, there were five(5) foam puzzle pieces that were torn. These were removed during the visit. G.S. 110-91(6); .0601(b) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The staff center roster had not been updated for six(6) employees and linked to the center in the ABCMS. G.S. 110-90.2 & .2703(r) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before October 23, 2025, I must receive compliance documentation that describes accurately and in detail how and when the violations were corrected. The documentation must also include the facility ID number, date the documentation is being submitted, title of the person signing the documentation, and each violation item number. If sufficient information is not received by the due date, a follow-up visit will be conducted. Email the information to jennifer.davis@dhhs.nc.gov. Technical Assistance and Consultation provided during today’s visit: -The ABCMS roster report must be updated as staff are hired or separate from employment. You might consider adding a section/note to the Staff File Checklist as reminder to complete this task that states “ABCMS ROSTER REPORT UPDATED WITH EMPLOYEE INFORMATION” and list a date. -Any indoor equipment and furnishings should be kept in good repair and removed from the children’s space and repaired/replaced. Walls, equipment, and furnishings with chipping paint should repaired promptly and kept inaccessible to children. -This program is accredited through NAEYC. During today’s visit, Melinda Lescar, Child Care Consultant, accompanied me. Ms. Lescar will in the future be assigned as the Child Care Consultant for your facility. If you have questions or need assistance prior to that time, please contact Pamela Hauser, Licensing Supervisor, at pamela.hauser@dhhs.nc.gov. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have questions or need assistance regarding today’s visit, you may contact me at jennifer.davis@dhhs.nc.gov, or by telephone at 336-317-5041. If you have concerns regarding today’s visit or concerns regarding any violations documented during today’s visit, you may contact Pamela Hauser, Licensing Supervisor, at pamela.hauser@dhhs.nc.gov. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 . 0803 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: VACANT TEAM 2 Operation Type: Center Case Number: Visit Date: 10/18/2024 Number Present: 49 Completed Date: 10/18/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:20 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant, with Turkessha Casterlow with Julia Burton, Administrator. Your program currently operates with a THREE (3) Star license. Restrictions include daytime care only: meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 10/15/24 and KinderCare Learning Centers, LLC, was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free choice center time, outdoor gross motor time, and infants having individual needs met such as diapering and feeding. I observed that developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the KinderCare curriculum, Early Foundations. The last annual compliance visit was conducted on 10/25/23. A sanitation inspection was completed 6/18/24 with an Approved classification and 21 demerits. The last fire inspection was conducted 5/20/24. Program records and required postings were monitored. A fire drill was conducted on 9/18/24 with one (1) minute, fifty-two (52) seconds to evacuate by J. Burton. A shelter in place drill was documented on 9/23/24 by M. VanAntwerp. An outdoor inspection was documented on 10/15/24. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. One Epi-pen was reported and observed in Pre-K classroom Space 4/5. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Group 2, I observed a diaper cream that expired September 30, 2024. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Friday, November 1, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Expired over the counter medications are to be sent home with the child’s parents on the day that it expires. See Child Care Rule 10A NCAC 09 . 0803 (12). Consultation during the visit included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Ms. Casterlow suggested that on Professional Development Day renew the health questionnaire and emergency info along with staff development plan. • More in-depth cleaning is needed around the toilets, especially in Group 4 with Ms. Hutchens. • Keep all storage rooms locked in case there are any hazardous items stored in the room. • Have lawn maintenance check out the holes in the grass on the school age playground. • We discussed raking the mulch up to the edge of the sidewalk and under swings and slide. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: VACANT TEAM 2 Operation Type: Center Case Number: Visit Date: 10/18/2024 Number Present: 49 Completed Date: 10/18/2024 Age: From 0 To 5 Total Minutes: 205 Time In: 09:20 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Karen Young, Childcare Consultant, with Turkessha Casterlow with Julia Burton, Administrator. Your program currently operates with a THREE (3) Star license. Restrictions include daytime care only: meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed on 10/15/24 and KinderCare Learning Centers, LLC, was listed as current and active. The program’s compliance history was 93% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having free choice center time, outdoor gross motor time, and infants having individual needs met such as diapering and feeding. I observed that developmentally appropriate materials and activities were available to the children in the classrooms. Your program was also monitored for compliance with implementing an approved curriculum as required for all four- and five-star licensed facilities where four-year-old children are enrolled. Your facility uses the KinderCare curriculum, Early Foundations. The last annual compliance visit was conducted on 10/25/23. A sanitation inspection was completed 6/18/24 with an Approved classification and 21 demerits. The last fire inspection was conducted 5/20/24. Program records and required postings were monitored. A fire drill was conducted on 9/18/24 with one (1) minute, fifty-two (52) seconds to evacuate by J. Burton. A shelter in place drill was documented on 9/23/24 by M. VanAntwerp. An outdoor inspection was documented on 10/15/24. Staff files and children’s records were monitored per DCDEE procedures. Nutrition requirements were monitored per DCDEE procedures. Storage of hazardous items was monitored today. Storage and administration of medication were monitored. Medication authorization was monitored. One Epi-pen was reported and observed in Pre-K classroom Space 4/5. The program does not provide transportation. The following violations were cited during today’s visit: Violation Number Comment Rule 849 Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Group 2, I observed a diaper cream that expired September 30, 2024. .0803(12) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before Friday, November 1, 2024. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to karen.young@dhhs.nc.gov or mail two copies of the letter to: Karen Young P.O. Box 1012 Lewisville, NC 27023 If you state in your letter that corrections or changes have been made when they have not, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter prior to the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • Expired over the counter medications are to be sent home with the child’s parents on the day that it expires. See Child Care Rule 10A NCAC 09 . 0803 (12). Consultation during the visit included: • You must notify your consultant 30 days prior to changing the ownership status of your facility. • Ms. Casterlow suggested that on Professional Development Day renew the health questionnaire and emergency info along with staff development plan. • More in-depth cleaning is needed around the toilets, especially in Group 4 with Ms. Hutchens. • Keep all storage rooms locked in case there are any hazardous items stored in the room. • Have lawn maintenance check out the holes in the grass on the school age playground. • We discussed raking the mulch up to the edge of the sidewalk and under swings and slide. At the completion of the visit, this visit summary was reviewed with and provided to you. Thank you for your time and assistance during the visit. If you have any questions about the visit, please contact me or my supervisor using the information below. Karen Young, Child Care Consultant (336) 207-2151 karen.young@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 10/25/2023 Number Present: 67 Completed Date: 10/25/2023 Age: From 0 To 10 Total Minutes: 325 Time In: 10:30 AM Time Out: 03:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Julia Burton, center director. Your program currently operates with a three-star license. Restrictions include daytime care only; and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed today and Kindercare Education, LLC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, lunch, and rest. Lunch included grilled chicken bites, Mediterranean salad, fresh strawberries, roasted root vegetables, and milk. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 11/2/22. A sanitation inspection was completed 4/3/23 with an Approved classification. The last fire inspection was conducted 5/31/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 9/29/23 and a shelter-in-place emergency drill was documented on 10/12/23. An outdoor inspection was last documented on 9/20/23 as well as today, 10/25/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in the locked supply closet. Storage and administration of medication were monitored. Medication authorization was monitored. The facility does not provide transportation for any reason, although some school age children in care for before and after school, ride the public school bus from the center to school in the mornings and from school to the center in the afternoons. The following violations were cited during today’s visit: Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Evidence was not available to verify school age children have the opportunity to be involved in the planning and implementation of their activities. 10A NCAC 09. 2508(b) 721 All equipment and furnishings were not in good repair. A swing handle on the playground for preschool children was rusted and broken. The center director removed the swing during my visit. G.S. 110-91(6); .0601(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A parent participation plan has not been shared with all of the parents of children enrolled in the center. 10A NCAC 09 .0515(a) 1821 The EPR Plan did not include the date of the last revision of the plan. The facility's EPR plan was last revised in May 2022. .0607(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The director provided a personnel binder for each staff which contained trainings and most of the required personnel records. A separate file for medical documents was also provided for each staff although the medical file also included other personnel documents (emergency information and staff development plan). .0701(d) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 11/8/23. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27116 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • EPR plan -We discussed today that all facilities are required to go back in to the template annually and review your EPR plan and make any updates or adjustments. The template will generate a new revision date when you go in to review the plan. If you do not make any changes to your plan, just print off the cover page and add it to your EPR binder. If there are changes, you will need to print a new plan to replace the existing plan. The new date will appear on each page of the plan when it is revised. • School-age activity planning – Today we discussed that one way school age children could participate in planning is to come up with ideas for each of the interest areas in the classroom to go with the unit theme each month. Be sure to document their ideas to show their involvement in the process. • Separate staff medical forms: You were using a form which included three forms on one sheet including staff emergency information, the staff health questionnaire, and the professional development plan. You said you will use the forms provided on the DCDEE website and have staff complete the required information on the separate forms to meet the requirement to maintain staff medical information separately. Other topics of discussion: Art Supplies for Two Year Old Children: During today’s visit, I observed art work displayed in a room for twos including painting, gluing, and coloring; however art supplies were not accessible to the children at all times. We discussed today that age two is a good time to begin teaching children to use crayons and other less messy art supplies independently. You set out crayons and paper today for the children’s use. At the completion of today’s visit, this visit summary was reviewed with Julia Burton from my computer screen and emailed to you at Julia.Burton@kindercare.com. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09. 2508 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 10/25/2023 Number Present: 67 Completed Date: 10/25/2023 Age: From 0 To 10 Total Minutes: 325 Time In: 10:30 AM Time Out: 03:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Julia Burton, center director. Your program currently operates with a three-star license. Restrictions include daytime care only; and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed today and Kindercare Education, LLC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, lunch, and rest. Lunch included grilled chicken bites, Mediterranean salad, fresh strawberries, roasted root vegetables, and milk. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 11/2/22. A sanitation inspection was completed 4/3/23 with an Approved classification. The last fire inspection was conducted 5/31/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 9/29/23 and a shelter-in-place emergency drill was documented on 10/12/23. An outdoor inspection was last documented on 9/20/23 as well as today, 10/25/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in the locked supply closet. Storage and administration of medication were monitored. Medication authorization was monitored. The facility does not provide transportation for any reason, although some school age children in care for before and after school, ride the public school bus from the center to school in the mornings and from school to the center in the afternoons. The following violations were cited during today’s visit: Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Evidence was not available to verify school age children have the opportunity to be involved in the planning and implementation of their activities. 10A NCAC 09. 2508(b) 721 All equipment and furnishings were not in good repair. A swing handle on the playground for preschool children was rusted and broken. The center director removed the swing during my visit. G.S. 110-91(6); .0601(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A parent participation plan has not been shared with all of the parents of children enrolled in the center. 10A NCAC 09 .0515(a) 1821 The EPR Plan did not include the date of the last revision of the plan. The facility's EPR plan was last revised in May 2022. .0607(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The director provided a personnel binder for each staff which contained trainings and most of the required personnel records. A separate file for medical documents was also provided for each staff although the medical file also included other personnel documents (emergency information and staff development plan). .0701(d) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 11/8/23. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27116 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • EPR plan -We discussed today that all facilities are required to go back in to the template annually and review your EPR plan and make any updates or adjustments. The template will generate a new revision date when you go in to review the plan. If you do not make any changes to your plan, just print off the cover page and add it to your EPR binder. If there are changes, you will need to print a new plan to replace the existing plan. The new date will appear on each page of the plan when it is revised. • School-age activity planning – Today we discussed that one way school age children could participate in planning is to come up with ideas for each of the interest areas in the classroom to go with the unit theme each month. Be sure to document their ideas to show their involvement in the process. • Separate staff medical forms: You were using a form which included three forms on one sheet including staff emergency information, the staff health questionnaire, and the professional development plan. You said you will use the forms provided on the DCDEE website and have staff complete the required information on the separate forms to meet the requirement to maintain staff medical information separately. Other topics of discussion: Art Supplies for Two Year Old Children: During today’s visit, I observed art work displayed in a room for twos including painting, gluing, and coloring; however art supplies were not accessible to the children at all times. We discussed today that age two is a good time to begin teaching children to use crayons and other less messy art supplies independently. You set out crayons and paper today for the children’s use. At the completion of today’s visit, this visit summary was reviewed with Julia Burton from my computer screen and emailed to you at Julia.Burton@kindercare.com. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-91 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 10/25/2023 Number Present: 67 Completed Date: 10/25/2023 Age: From 0 To 10 Total Minutes: 325 Time In: 10:30 AM Time Out: 03:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Julia Burton, center director. Your program currently operates with a three-star license. Restrictions include daytime care only; and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed today and Kindercare Education, LLC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, lunch, and rest. Lunch included grilled chicken bites, Mediterranean salad, fresh strawberries, roasted root vegetables, and milk. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 11/2/22. A sanitation inspection was completed 4/3/23 with an Approved classification. The last fire inspection was conducted 5/31/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 9/29/23 and a shelter-in-place emergency drill was documented on 10/12/23. An outdoor inspection was last documented on 9/20/23 as well as today, 10/25/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in the locked supply closet. Storage and administration of medication were monitored. Medication authorization was monitored. The facility does not provide transportation for any reason, although some school age children in care for before and after school, ride the public school bus from the center to school in the mornings and from school to the center in the afternoons. The following violations were cited during today’s visit: Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Evidence was not available to verify school age children have the opportunity to be involved in the planning and implementation of their activities. 10A NCAC 09. 2508(b) 721 All equipment and furnishings were not in good repair. A swing handle on the playground for preschool children was rusted and broken. The center director removed the swing during my visit. G.S. 110-91(6); .0601(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A parent participation plan has not been shared with all of the parents of children enrolled in the center. 10A NCAC 09 .0515(a) 1821 The EPR Plan did not include the date of the last revision of the plan. The facility's EPR plan was last revised in May 2022. .0607(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The director provided a personnel binder for each staff which contained trainings and most of the required personnel records. A separate file for medical documents was also provided for each staff although the medical file also included other personnel documents (emergency information and staff development plan). .0701(d) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 11/8/23. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27116 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • EPR plan -We discussed today that all facilities are required to go back in to the template annually and review your EPR plan and make any updates or adjustments. The template will generate a new revision date when you go in to review the plan. If you do not make any changes to your plan, just print off the cover page and add it to your EPR binder. If there are changes, you will need to print a new plan to replace the existing plan. The new date will appear on each page of the plan when it is revised. • School-age activity planning – Today we discussed that one way school age children could participate in planning is to come up with ideas for each of the interest areas in the classroom to go with the unit theme each month. Be sure to document their ideas to show their involvement in the process. • Separate staff medical forms: You were using a form which included three forms on one sheet including staff emergency information, the staff health questionnaire, and the professional development plan. You said you will use the forms provided on the DCDEE website and have staff complete the required information on the separate forms to meet the requirement to maintain staff medical information separately. Other topics of discussion: Art Supplies for Two Year Old Children: During today’s visit, I observed art work displayed in a room for twos including painting, gluing, and coloring; however art supplies were not accessible to the children at all times. We discussed today that age two is a good time to begin teaching children to use crayons and other less messy art supplies independently. You set out crayons and paper today for the children’s use. At the completion of today’s visit, this visit summary was reviewed with Julia Burton from my computer screen and emailed to you at Julia.Burton@kindercare.com. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: KINDERCARE LEARNING CENTER Facility ID: 86000421 Consultant: AUDREY DAVIS Operation Type: Center Case Number: Visit Date: 10/25/2023 Number Present: 67 Completed Date: 10/25/2023 Age: From 0 To 10 Total Minutes: 325 Time In: 10:30 AM Time Out: 03:55 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced An unannounced annual compliance visit was conducted at this childcare center to monitor compliance with applicable childcare requirements. This visit was conducted by Audrey Davis, childcare consultant with Julia Burton, center director. Your program currently operates with a three-star license. Restrictions include daytime care only; and meets enhanced space. The license was observed, and the restrictions were found in compliance. The NC Secretary of State website was reviewed today and Kindercare Education, LLC was listed as current and active. The program’s compliance history was 86% prior to today’s visit. All programs are required to maintain at least 75% compliance. A walk-through of the facility was completed today. Indoor and outdoor areas were observed. Upon arrival, staff/child ratio and space capacity were monitored as indicated on the attached worksheet. Supervision was adequate during the visit. I observed positive interactions today. I observed children having indoor and outdoor play, lunch, and rest. Lunch included grilled chicken bites, Mediterranean salad, fresh strawberries, roasted root vegetables, and milk. I observed developmentally appropriate materials and activities were available to the children in the classrooms. The last annual compliance visit was conducted on 11/2/22. A sanitation inspection was completed 4/3/23 with an Approved classification. The last fire inspection was conducted 5/31/23. You provided me with a copy of the fire inspection during today’s visit. Program records and required postings were monitored. A fire drill was conducted on 9/29/23 and a shelter-in-place emergency drill was documented on 10/12/23. An outdoor inspection was last documented on 9/20/23 as well as today, 10/25/23. Staff files and children’s records were monitored per DCDEE procedures. Storage of hazardous items was monitored today and are maintained in the locked supply closet. Storage and administration of medication were monitored. Medication authorization was monitored. The facility does not provide transportation for any reason, although some school age children in care for before and after school, ride the public school bus from the center to school in the mornings and from school to the center in the afternoons. The following violations were cited during today’s visit: Violation Number Comment Rule 546 Opportunities were not provided for children to participate in the planning and implementation of activities. Evidence was not available to verify school age children have the opportunity to be involved in the planning and implementation of their activities. 10A NCAC 09. 2508(b) 721 All equipment and furnishings were not in good repair. A swing handle on the playground for preschool children was rusted and broken. The center director removed the swing during my visit. G.S. 110-91(6); .0601(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. A parent participation plan has not been shared with all of the parents of children enrolled in the center. 10A NCAC 09 .0515(a) 1821 The EPR Plan did not include the date of the last revision of the plan. The facility's EPR plan was last revised in May 2022. .0607(d)(8) 1890 Each staff member did not have the required medical report, proof of tuberculosis test or screening and/or completed health questionnaire in a medical file, maintained separately from the staff member's individual personnel file. The director provided a personnel binder for each staff which contained trainings and most of the required personnel records. A separate file for medical documents was also provided for each staff although the medical file also included other personnel documents (emergency information and staff development plan). .0701(d) Child Care programs are expected to be in compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. You must correct the violations cited during today's visit immediately and send me documentation verifying compliance on or before 11/8/23. The following information must be included in your signed and dated compliance letter: • the name of your center • facility ID number • date • title of the person who signs the letter • each violation number(s) • describes accurately and in detail how and when you corrected each violation You may email the letter to Audrey.Davis@dhhs.nc.gov or mail two copies of the letter to: Audrey Davis P.O. Box 17273 Winston-Salem, NC 27116 If you state in your letter that corrections or changes have been made when they have not yet been made, it will be considered falsification of information and could lead to administrative action taken by the DCDEE. Repeated violations, continued non-compliance, or failure to submit the compliance letter by the date given in this visit summary can also lead to administrative action taken by the DCDEE. Additional monitoring visits may be conducted during the year to monitor compliance with applicable childcare requirements. Technical assistance provided during today’s visit: • EPR plan -We discussed today that all facilities are required to go back in to the template annually and review your EPR plan and make any updates or adjustments. The template will generate a new revision date when you go in to review the plan. If you do not make any changes to your plan, just print off the cover page and add it to your EPR binder. If there are changes, you will need to print a new plan to replace the existing plan. The new date will appear on each page of the plan when it is revised. • School-age activity planning – Today we discussed that one way school age children could participate in planning is to come up with ideas for each of the interest areas in the classroom to go with the unit theme each month. Be sure to document their ideas to show their involvement in the process. • Separate staff medical forms: You were using a form which included three forms on one sheet including staff emergency information, the staff health questionnaire, and the professional development plan. You said you will use the forms provided on the DCDEE website and have staff complete the required information on the separate forms to meet the requirement to maintain staff medical information separately. Other topics of discussion: Art Supplies for Two Year Old Children: During today’s visit, I observed art work displayed in a room for twos including painting, gluing, and coloring; however art supplies were not accessible to the children at all times. We discussed today that age two is a good time to begin teaching children to use crayons and other less messy art supplies independently. You set out crayons and paper today for the children’s use. At the completion of today’s visit, this visit summary was reviewed with Julia Burton from my computer screen and emailed to you at Julia.Burton@kindercare.com. If you have any questions about the visit, please contact me or my supervisor using the information below. Audrey Davis, Child Care Consultant (336)317-6514 Audrey.Davis@dhh.nc.gov Pamela Hauser, Supervisor pamela.hauser@dhhs.nc.gov For the latest information on childcare rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ Thank you for your time and assistance. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times