Ding Dong School

10A NCAC 09 .0601 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 4/29/2026 Number Present: 14 Completed Date: 4/29/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and check in with your progress towards completing your rated license assessment based on your plan developed at your Technical Assistance visit on January 21, 2026. Jennifer Bradshaw-Garrett, Child Care Consultant, accompanied me on today’s visit. J. Sawyer, Administrator, assisted me with the visit. Your program currently operates with a three-star license, issued September 20, 2019, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for the child care administrator who has 10 years of documented administrative work experience in a licensed child care center that can be verified by the Division. The last annual compliance visit was conducted May 22, 2025. The sanitation inspection was completed December 10, 2025, with a “Superior” classification. The last fire inspection was conducted February 10, 2025, with a Satisfactory rating and approval for daytime care only but is expired. Sanitation and fire inspections are required at least annually by the end of the month of the previous inspection. Send fire inspections to your child are consultant within seven (7) days of the inspection. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent as of April 24, 2026. This facility is owned by as a Sole Proprietorship which you verified today. License and contact information were current. Contact me to request any changes to your license or contact information. I monitored the classrooms and spaces used for child care and outdoor play areas for applicable child care center requirements using the Child Care Center Requirements, effective 7/1/2025 and Item Numbers Listing, effective 4/2025. I monitored three staff records, two children’s records and all program records. Children in two classrooms participated in developmentally appropriate activities. The one infant and four toddlers in Space 6 played with toys and materials accessible on low shelves. The infant slept on his own schedule. Documentation of safe sleep checks was available. At naptime they slept in playpens. The preschool-age children in Space 1 participated in group time and free play. They were learning about butterflies. Both groups went outdoors and played on separate playgrounds Lunch was observed and consisted of peanut butter and jelly sandwiches, carrot and celery sticks, fruit cup, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire available fire inspection was dated February 10, 2025. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys have mildew and grime on their surfaces. 10A NCAC 09 .0601(a) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The door used as a fire exit for Space 1 was locked with a deadbolt. GS 110-91 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator completed ITS-SIDS training on August 26, 2022 was due to renew it by August 26, 2025 but did not complete it until January 2, 2026. .1102(f) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 13, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, candjsawyer@roadrunner.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance With Documented Violations: Annual Fire Inspection – Annual fire inspections ensure that the building meets fire codes and that your fire detection and alarm systems are operating correctly in the event of a fire. The fire inspector completed a fire inspection on February 10, 2025; a new fire inspection was completed, but the operator had to have her fire and electrical systems tested and then send that information to the fire inspector before the fire inspection could be provided. She had the fire system tested on March 13, 2026, and sent it to the fire inspector but has not received the new fire inspection. Have your fire and electrical systems tests and annual fire safety training completed before the inspection so that documentation is available for the fire inspector. Consider beginning this process at least three months before the actual fire inspection is due to ensure the final inspection is completed on time. For your compliance letter, state the date the fire inspection was completed and include a copy with your compliance letter. Safe Outdoor Environment – Providing an environment that is free of hazards that could cause potential injuries keeps children healthy and safe. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys are covered with mildew and grime and need to be cleaned, bleached and power washed for the spring. For your compliance letter, state the date when the listed items have been corrected and how you achieved compliance. Fire Exit – Maintaining access to fire exits or any direct exit to the outdoors is important in the event of a fire or other need for an emergency evacuation. The door used as a fire exit for Space 1 was locked with a deadbolt this morning. You stated that the teacher usually unlocks it at arrival but forgot this morning. You unlocked the door so that it could be opened with just the handle. Ensure all exits are clear and all doors can be easily opened. This item has been corrected. ITS/SIDS Training – Completing ITS/SIDS training at hire and every three years provides staff with the most current information and required practices to protect infants from Sudden Infant Death Syndrome and other accidents that may occur while sleeping. J. Sawyer completed ITS/SIDS training on August 26, 2022, was due to renew it by August 26, 2025, but did not complete it until January 2, 2026. You stated that you registered for multiple classes, but they were cancelled.. Administrators and all staff working in the infant room (Lead Teachers, Teachers, Floaters, Substitutes and uncompensated employees counting in staff/child ratio) are required to complete Infant Toddler Safe Sleep/ SIDS Reduction Training within two months of employment and recertify every three years. There are online options available for ITS/SIDS training if local options are not easily available. This item has been corrected. Resources: As a licensed child care facility, it is your responsibility to be knowledgeable of the child care laws and rules and to teach your staff the rules to ensure your center remains in compliance. The following resources are available to you: 1. DCDEE website, www.ncchildcare.ncdhhs.gov – current laws and rules regarding child care facilities in North Carolina, “What’s New” tab, Items Number Listing which you can use as a checklist for your program. 2. Raise NC Newsletter – weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. 3. NC Health & Safety Resource Center publishes a quarterly newsletter which provides topical information on a variety of health and safety topics. If you are not receiving these emails and newsletters, then please go to https://healthychildcare.unc.edu/resources/nc-child-care-health-and-safety-e-news/ and click on ‘Newsletter Signup’ to join their mailing list. The Spring 2026 edition, “Extending a Helping Hand - Partnerships!” highlighting the role of partnerships in creating inclusive classrooms and services. 4. Your local Child Care Resource & Referral Agencies and Child Care Health Consultants. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *The North Carolina Rated License Assessment Project (NCRLAP), www.ncrlap.org , has resources to help you and your staff prepare for the third editions of the Environment Rating Scales (ECERS-3 and ITERS-3). Visit the website for more information about updated resources, credit hour trainings, self-assessments and outreach assessment opportunities to help you become familiar with these tools. At this time the SACERS-U will continue to be the program assessment tool for school-age programs and classrooms. *Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Reminders: Required Water, Lead Paint, and Asbestos Testing - The Clean Classrooms for Carolina Kids website reflects the following information about your center’s required three-year water testing and one-time lead paint testing, and asbestos testing: Three-year Water Testing – October 5, 2022; was due again October 5, 2025 – You stated that EHS has informed you that because you recently replaced some water lines, you are not due to complete water testing again. Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *The Clean Water for Carolina Kids website still reflects that you have started enrollment for Lead Paint and Asbestos Testing but are not in the survey review phase of the project. You said that you have had lead paint testing completed previously. Continue with the enrollment process. You will probably need to upload documentation such as property tax records to verify date building was built so that it can be determined if testing for lead paint and asbestos is needed. Also upload the results of your previous lead paint testing. Funding is available for mitigation costs if lead paint or asbestos is found, but this needs to be done as soon as possible. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. Go to the Contact Us tab if you need assistance or have questions. ABCMS Portal – The Criminal Background Check Unit sent out a list of facilities that either do not have a certificate that they have completed the ABCMS Provider Portal Training and/or have not actively used the ABCMS Provider Portal to obtain their pay codes (Provider Pay Code or Applicant Pay Code), assist staff with connecting to their license using the pay code, and then hiring staff and/or household members to their roster. You have completed the ABCMS Provider Portal Training but are struggling with implementation. See the email I recently sent you with instructions for moving through this process. You may need to take the training again to better understand the process. I have also included the ABCMS Provider Portal Technical Assistance Information sheet. If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. Staff Worksheets – We reviewed your staff worksheet. I highlighted items that were delinquent and items that are coming due in the next year. *Five-year Criminal Background Check due for R. Gifford by June 3, 2026, and for B. Forbes by July 14, 2026. *Staff evaluations due in May 2026 *Health and Safety Training and Five (5) Year Cycle Tracking Requirements – current for all staff *On-going Training Hours – Review Row 18 (# hours to carry over) on the Staff Worksheets to determine how many on-going training hours returning staff will need by April 29, 2027, anniversary of today’s Annual Compliance visit). Staff Education and Works – R. Gifford needs to sign into her Works account and request to be evaluated as an Administrator. Emergency Preparedness – Your Emergency Preparedness and Response (EPR) Plan along with your Ready-to-Go File, Emergency Medical Care Plan (EMCP) and consistent practice of Fire and Emergency Drills are your center’s foundation for emergency preparedness. *Review your EPR Plan at least annually in the NC Risk Management Portal and update, if needed. Print updated plan or updated cover sheet and page 28. (Per your request I will email instructions on how to update your EPR Plan. *At the same time, review and update your Emergency Medical Care Plan, if needed. *Ensure your Ready-to-Go File is current and includes the following: a copy of the Emergency Preparedness and Response Plan, child's Application for Child Care (includes health & emergency information, contacts, authorization to seek emergency medical care), medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. *EPR Plan – last updated in Portal May 30, 2025; update in May 2026 *Ready-to-Go File – current, *Emergency Medical Care Plan – current *Fire and Emergency Drills - current Additional Comments: STEP$ - DCDEE is also offering a new salary supplement program for lead teachers, teachers and family child care providers working 40 hours per week with children birth through age two. Early Years administers STEP$ (Supporting Teachers’ Earnings and Progress) on behalf of DCDEE and these supplements are available in every county! Applying is easy. Complete a short application that can be found online at https://www.earlyyearsnc.org/program/steps, but Early Years staff are available and willing to help any interested applicant complete the process. Just give them a call at 919-967-3272. Healthy Behaviors Helpline - The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email – HSB@childcareresourcesinc.org or through an online form. See Raise NC Newsletter dated 3/13/2026. Keep Your NCID Active – Save you and your staff a headache and set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your NCID account active so it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. QRIS (Quality Rating Improvement System) Technical Assistance: J. Sawyer, Owner/Administrator, and I discussed the facility’s plan for completing a rated license assessment using the new QRIS rules found in Section .3200 of the NC Child Care Rules during a QRIS Technical Assistance visit on January 21, 2026. You selected Pathway 1: Program Assessment. These are the requirements for this pathway: 1. Meets enhanced ratios (required) and meets enhanced space (optional) – You meet both. 2. Family and Community Engagement Foundational Practices and three Optional Practices – Provide documentation on how your meet the foundational and optional practices. 3. Continuous Quality Improvement (CQI) Plan *Individual CQI Plans – complete for the administrator and lead teachers *Facility CQI Plan – administrator completes for the center-wide goal 4. Curriculum for preschool-age children 4 and 5 years of age – not required for a Three-Star License 5. Environment Rating Scales Self-Study – You are requesting an Outreach Assessment for each class. You will be able to use the Outreach Assessment to do your Self-Studies. a. ECERS-3 Self-Study – lead teacher completes b. ITERS-3 Self-Study – lead teacher completes 6. Self-Study Verification Form – administrator completes using results of self-studies 7. Complete Rated License Application and ERS Request 8. Complete ECERS-3 and ITERS-3 – Score only used for next Facility Continuous Quality Improvement Plan unless you score high enough to earn Four Stars! 9. Education – Staff Education and Information Form - attached a. 50% of Lead Teachers = 5 Stars b. 50% of Other Staff = 4 Stars Action Plan: 1. Request Outreach Assessments. To request an Outreach Assessment - Email ncrlap@uncg.edu or call 1-866-362-7527. 2. Review information, training, and videos about the ECERS-3 and ITERS-3 assessment and self-study on the NCRLAP website, www.ncrlap.uncg.edu . 3. Apply during the summer and request to have your ECERS-3 and ITERS-3 completed during the late summer or early fall. Your rated license assessment is currently due by November 30, 2026 but your expected timeline is to complete it is by the end of summer/early fall 2026. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 4/29/2026 Number Present: 14 Completed Date: 4/29/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and check in with your progress towards completing your rated license assessment based on your plan developed at your Technical Assistance visit on January 21, 2026. Jennifer Bradshaw-Garrett, Child Care Consultant, accompanied me on today’s visit. J. Sawyer, Administrator, assisted me with the visit. Your program currently operates with a three-star license, issued September 20, 2019, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for the child care administrator who has 10 years of documented administrative work experience in a licensed child care center that can be verified by the Division. The last annual compliance visit was conducted May 22, 2025. The sanitation inspection was completed December 10, 2025, with a “Superior” classification. The last fire inspection was conducted February 10, 2025, with a Satisfactory rating and approval for daytime care only but is expired. Sanitation and fire inspections are required at least annually by the end of the month of the previous inspection. Send fire inspections to your child are consultant within seven (7) days of the inspection. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent as of April 24, 2026. This facility is owned by as a Sole Proprietorship which you verified today. License and contact information were current. Contact me to request any changes to your license or contact information. I monitored the classrooms and spaces used for child care and outdoor play areas for applicable child care center requirements using the Child Care Center Requirements, effective 7/1/2025 and Item Numbers Listing, effective 4/2025. I monitored three staff records, two children’s records and all program records. Children in two classrooms participated in developmentally appropriate activities. The one infant and four toddlers in Space 6 played with toys and materials accessible on low shelves. The infant slept on his own schedule. Documentation of safe sleep checks was available. At naptime they slept in playpens. The preschool-age children in Space 1 participated in group time and free play. They were learning about butterflies. Both groups went outdoors and played on separate playgrounds Lunch was observed and consisted of peanut butter and jelly sandwiches, carrot and celery sticks, fruit cup, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire available fire inspection was dated February 10, 2025. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys have mildew and grime on their surfaces. 10A NCAC 09 .0601(a) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The door used as a fire exit for Space 1 was locked with a deadbolt. GS 110-91 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator completed ITS-SIDS training on August 26, 2022 was due to renew it by August 26, 2025 but did not complete it until January 2, 2026. .1102(f) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 13, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, candjsawyer@roadrunner.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance With Documented Violations: Annual Fire Inspection – Annual fire inspections ensure that the building meets fire codes and that your fire detection and alarm systems are operating correctly in the event of a fire. The fire inspector completed a fire inspection on February 10, 2025; a new fire inspection was completed, but the operator had to have her fire and electrical systems tested and then send that information to the fire inspector before the fire inspection could be provided. She had the fire system tested on March 13, 2026, and sent it to the fire inspector but has not received the new fire inspection. Have your fire and electrical systems tests and annual fire safety training completed before the inspection so that documentation is available for the fire inspector. Consider beginning this process at least three months before the actual fire inspection is due to ensure the final inspection is completed on time. For your compliance letter, state the date the fire inspection was completed and include a copy with your compliance letter. Safe Outdoor Environment – Providing an environment that is free of hazards that could cause potential injuries keeps children healthy and safe. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys are covered with mildew and grime and need to be cleaned, bleached and power washed for the spring. For your compliance letter, state the date when the listed items have been corrected and how you achieved compliance. Fire Exit – Maintaining access to fire exits or any direct exit to the outdoors is important in the event of a fire or other need for an emergency evacuation. The door used as a fire exit for Space 1 was locked with a deadbolt this morning. You stated that the teacher usually unlocks it at arrival but forgot this morning. You unlocked the door so that it could be opened with just the handle. Ensure all exits are clear and all doors can be easily opened. This item has been corrected. ITS/SIDS Training – Completing ITS/SIDS training at hire and every three years provides staff with the most current information and required practices to protect infants from Sudden Infant Death Syndrome and other accidents that may occur while sleeping. J. Sawyer completed ITS/SIDS training on August 26, 2022, was due to renew it by August 26, 2025, but did not complete it until January 2, 2026. You stated that you registered for multiple classes, but they were cancelled.. Administrators and all staff working in the infant room (Lead Teachers, Teachers, Floaters, Substitutes and uncompensated employees counting in staff/child ratio) are required to complete Infant Toddler Safe Sleep/ SIDS Reduction Training within two months of employment and recertify every three years. There are online options available for ITS/SIDS training if local options are not easily available. This item has been corrected. Resources: As a licensed child care facility, it is your responsibility to be knowledgeable of the child care laws and rules and to teach your staff the rules to ensure your center remains in compliance. The following resources are available to you: 1. DCDEE website, www.ncchildcare.ncdhhs.gov – current laws and rules regarding child care facilities in North Carolina, “What’s New” tab, Items Number Listing which you can use as a checklist for your program. 2. Raise NC Newsletter – weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. 3. NC Health & Safety Resource Center publishes a quarterly newsletter which provides topical information on a variety of health and safety topics. If you are not receiving these emails and newsletters, then please go to https://healthychildcare.unc.edu/resources/nc-child-care-health-and-safety-e-news/ and click on ‘Newsletter Signup’ to join their mailing list. The Spring 2026 edition, “Extending a Helping Hand - Partnerships!” highlighting the role of partnerships in creating inclusive classrooms and services. 4. Your local Child Care Resource & Referral Agencies and Child Care Health Consultants. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *The North Carolina Rated License Assessment Project (NCRLAP), www.ncrlap.org , has resources to help you and your staff prepare for the third editions of the Environment Rating Scales (ECERS-3 and ITERS-3). Visit the website for more information about updated resources, credit hour trainings, self-assessments and outreach assessment opportunities to help you become familiar with these tools. At this time the SACERS-U will continue to be the program assessment tool for school-age programs and classrooms. *Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Reminders: Required Water, Lead Paint, and Asbestos Testing - The Clean Classrooms for Carolina Kids website reflects the following information about your center’s required three-year water testing and one-time lead paint testing, and asbestos testing: Three-year Water Testing – October 5, 2022; was due again October 5, 2025 – You stated that EHS has informed you that because you recently replaced some water lines, you are not due to complete water testing again. Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *The Clean Water for Carolina Kids website still reflects that you have started enrollment for Lead Paint and Asbestos Testing but are not in the survey review phase of the project. You said that you have had lead paint testing completed previously. Continue with the enrollment process. You will probably need to upload documentation such as property tax records to verify date building was built so that it can be determined if testing for lead paint and asbestos is needed. Also upload the results of your previous lead paint testing. Funding is available for mitigation costs if lead paint or asbestos is found, but this needs to be done as soon as possible. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. Go to the Contact Us tab if you need assistance or have questions. ABCMS Portal – The Criminal Background Check Unit sent out a list of facilities that either do not have a certificate that they have completed the ABCMS Provider Portal Training and/or have not actively used the ABCMS Provider Portal to obtain their pay codes (Provider Pay Code or Applicant Pay Code), assist staff with connecting to their license using the pay code, and then hiring staff and/or household members to their roster. You have completed the ABCMS Provider Portal Training but are struggling with implementation. See the email I recently sent you with instructions for moving through this process. You may need to take the training again to better understand the process. I have also included the ABCMS Provider Portal Technical Assistance Information sheet. If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. Staff Worksheets – We reviewed your staff worksheet. I highlighted items that were delinquent and items that are coming due in the next year. *Five-year Criminal Background Check due for R. Gifford by June 3, 2026, and for B. Forbes by July 14, 2026. *Staff evaluations due in May 2026 *Health and Safety Training and Five (5) Year Cycle Tracking Requirements – current for all staff *On-going Training Hours – Review Row 18 (# hours to carry over) on the Staff Worksheets to determine how many on-going training hours returning staff will need by April 29, 2027, anniversary of today’s Annual Compliance visit). Staff Education and Works – R. Gifford needs to sign into her Works account and request to be evaluated as an Administrator. Emergency Preparedness – Your Emergency Preparedness and Response (EPR) Plan along with your Ready-to-Go File, Emergency Medical Care Plan (EMCP) and consistent practice of Fire and Emergency Drills are your center’s foundation for emergency preparedness. *Review your EPR Plan at least annually in the NC Risk Management Portal and update, if needed. Print updated plan or updated cover sheet and page 28. (Per your request I will email instructions on how to update your EPR Plan. *At the same time, review and update your Emergency Medical Care Plan, if needed. *Ensure your Ready-to-Go File is current and includes the following: a copy of the Emergency Preparedness and Response Plan, child's Application for Child Care (includes health & emergency information, contacts, authorization to seek emergency medical care), medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. *EPR Plan – last updated in Portal May 30, 2025; update in May 2026 *Ready-to-Go File – current, *Emergency Medical Care Plan – current *Fire and Emergency Drills - current Additional Comments: STEP$ - DCDEE is also offering a new salary supplement program for lead teachers, teachers and family child care providers working 40 hours per week with children birth through age two. Early Years administers STEP$ (Supporting Teachers’ Earnings and Progress) on behalf of DCDEE and these supplements are available in every county! Applying is easy. Complete a short application that can be found online at https://www.earlyyearsnc.org/program/steps, but Early Years staff are available and willing to help any interested applicant complete the process. Just give them a call at 919-967-3272. Healthy Behaviors Helpline - The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email – HSB@childcareresourcesinc.org or through an online form. See Raise NC Newsletter dated 3/13/2026. Keep Your NCID Active – Save you and your staff a headache and set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your NCID account active so it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. QRIS (Quality Rating Improvement System) Technical Assistance: J. Sawyer, Owner/Administrator, and I discussed the facility’s plan for completing a rated license assessment using the new QRIS rules found in Section .3200 of the NC Child Care Rules during a QRIS Technical Assistance visit on January 21, 2026. You selected Pathway 1: Program Assessment. These are the requirements for this pathway: 1. Meets enhanced ratios (required) and meets enhanced space (optional) – You meet both. 2. Family and Community Engagement Foundational Practices and three Optional Practices – Provide documentation on how your meet the foundational and optional practices. 3. Continuous Quality Improvement (CQI) Plan *Individual CQI Plans – complete for the administrator and lead teachers *Facility CQI Plan – administrator completes for the center-wide goal 4. Curriculum for preschool-age children 4 and 5 years of age – not required for a Three-Star License 5. Environment Rating Scales Self-Study – You are requesting an Outreach Assessment for each class. You will be able to use the Outreach Assessment to do your Self-Studies. a. ECERS-3 Self-Study – lead teacher completes b. ITERS-3 Self-Study – lead teacher completes 6. Self-Study Verification Form – administrator completes using results of self-studies 7. Complete Rated License Application and ERS Request 8. Complete ECERS-3 and ITERS-3 – Score only used for next Facility Continuous Quality Improvement Plan unless you score high enough to earn Four Stars! 9. Education – Staff Education and Information Form - attached a. 50% of Lead Teachers = 5 Stars b. 50% of Other Staff = 4 Stars Action Plan: 1. Request Outreach Assessments. To request an Outreach Assessment - Email ncrlap@uncg.edu or call 1-866-362-7527. 2. Review information, training, and videos about the ECERS-3 and ITERS-3 assessment and self-study on the NCRLAP website, www.ncrlap.uncg.edu . 3. Apply during the summer and request to have your ECERS-3 and ITERS-3 completed during the late summer or early fall. Your rated license assessment is currently due by November 30, 2026 but your expected timeline is to complete it is by the end of summer/early fall 2026. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 4/29/2026 Number Present: 14 Completed Date: 4/29/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and check in with your progress towards completing your rated license assessment based on your plan developed at your Technical Assistance visit on January 21, 2026. Jennifer Bradshaw-Garrett, Child Care Consultant, accompanied me on today’s visit. J. Sawyer, Administrator, assisted me with the visit. Your program currently operates with a three-star license, issued September 20, 2019, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for the child care administrator who has 10 years of documented administrative work experience in a licensed child care center that can be verified by the Division. The last annual compliance visit was conducted May 22, 2025. The sanitation inspection was completed December 10, 2025, with a “Superior” classification. The last fire inspection was conducted February 10, 2025, with a Satisfactory rating and approval for daytime care only but is expired. Sanitation and fire inspections are required at least annually by the end of the month of the previous inspection. Send fire inspections to your child are consultant within seven (7) days of the inspection. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent as of April 24, 2026. This facility is owned by as a Sole Proprietorship which you verified today. License and contact information were current. Contact me to request any changes to your license or contact information. I monitored the classrooms and spaces used for child care and outdoor play areas for applicable child care center requirements using the Child Care Center Requirements, effective 7/1/2025 and Item Numbers Listing, effective 4/2025. I monitored three staff records, two children’s records and all program records. Children in two classrooms participated in developmentally appropriate activities. The one infant and four toddlers in Space 6 played with toys and materials accessible on low shelves. The infant slept on his own schedule. Documentation of safe sleep checks was available. At naptime they slept in playpens. The preschool-age children in Space 1 participated in group time and free play. They were learning about butterflies. Both groups went outdoors and played on separate playgrounds Lunch was observed and consisted of peanut butter and jelly sandwiches, carrot and celery sticks, fruit cup, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire available fire inspection was dated February 10, 2025. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys have mildew and grime on their surfaces. 10A NCAC 09 .0601(a) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The door used as a fire exit for Space 1 was locked with a deadbolt. GS 110-91 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator completed ITS-SIDS training on August 26, 2022 was due to renew it by August 26, 2025 but did not complete it until January 2, 2026. .1102(f) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 13, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, candjsawyer@roadrunner.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance With Documented Violations: Annual Fire Inspection – Annual fire inspections ensure that the building meets fire codes and that your fire detection and alarm systems are operating correctly in the event of a fire. The fire inspector completed a fire inspection on February 10, 2025; a new fire inspection was completed, but the operator had to have her fire and electrical systems tested and then send that information to the fire inspector before the fire inspection could be provided. She had the fire system tested on March 13, 2026, and sent it to the fire inspector but has not received the new fire inspection. Have your fire and electrical systems tests and annual fire safety training completed before the inspection so that documentation is available for the fire inspector. Consider beginning this process at least three months before the actual fire inspection is due to ensure the final inspection is completed on time. For your compliance letter, state the date the fire inspection was completed and include a copy with your compliance letter. Safe Outdoor Environment – Providing an environment that is free of hazards that could cause potential injuries keeps children healthy and safe. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys are covered with mildew and grime and need to be cleaned, bleached and power washed for the spring. For your compliance letter, state the date when the listed items have been corrected and how you achieved compliance. Fire Exit – Maintaining access to fire exits or any direct exit to the outdoors is important in the event of a fire or other need for an emergency evacuation. The door used as a fire exit for Space 1 was locked with a deadbolt this morning. You stated that the teacher usually unlocks it at arrival but forgot this morning. You unlocked the door so that it could be opened with just the handle. Ensure all exits are clear and all doors can be easily opened. This item has been corrected. ITS/SIDS Training – Completing ITS/SIDS training at hire and every three years provides staff with the most current information and required practices to protect infants from Sudden Infant Death Syndrome and other accidents that may occur while sleeping. J. Sawyer completed ITS/SIDS training on August 26, 2022, was due to renew it by August 26, 2025, but did not complete it until January 2, 2026. You stated that you registered for multiple classes, but they were cancelled.. Administrators and all staff working in the infant room (Lead Teachers, Teachers, Floaters, Substitutes and uncompensated employees counting in staff/child ratio) are required to complete Infant Toddler Safe Sleep/ SIDS Reduction Training within two months of employment and recertify every three years. There are online options available for ITS/SIDS training if local options are not easily available. This item has been corrected. Resources: As a licensed child care facility, it is your responsibility to be knowledgeable of the child care laws and rules and to teach your staff the rules to ensure your center remains in compliance. The following resources are available to you: 1. DCDEE website, www.ncchildcare.ncdhhs.gov – current laws and rules regarding child care facilities in North Carolina, “What’s New” tab, Items Number Listing which you can use as a checklist for your program. 2. Raise NC Newsletter – weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. 3. NC Health & Safety Resource Center publishes a quarterly newsletter which provides topical information on a variety of health and safety topics. If you are not receiving these emails and newsletters, then please go to https://healthychildcare.unc.edu/resources/nc-child-care-health-and-safety-e-news/ and click on ‘Newsletter Signup’ to join their mailing list. The Spring 2026 edition, “Extending a Helping Hand - Partnerships!” highlighting the role of partnerships in creating inclusive classrooms and services. 4. Your local Child Care Resource & Referral Agencies and Child Care Health Consultants. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *The North Carolina Rated License Assessment Project (NCRLAP), www.ncrlap.org , has resources to help you and your staff prepare for the third editions of the Environment Rating Scales (ECERS-3 and ITERS-3). Visit the website for more information about updated resources, credit hour trainings, self-assessments and outreach assessment opportunities to help you become familiar with these tools. At this time the SACERS-U will continue to be the program assessment tool for school-age programs and classrooms. *Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Reminders: Required Water, Lead Paint, and Asbestos Testing - The Clean Classrooms for Carolina Kids website reflects the following information about your center’s required three-year water testing and one-time lead paint testing, and asbestos testing: Three-year Water Testing – October 5, 2022; was due again October 5, 2025 – You stated that EHS has informed you that because you recently replaced some water lines, you are not due to complete water testing again. Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *The Clean Water for Carolina Kids website still reflects that you have started enrollment for Lead Paint and Asbestos Testing but are not in the survey review phase of the project. You said that you have had lead paint testing completed previously. Continue with the enrollment process. You will probably need to upload documentation such as property tax records to verify date building was built so that it can be determined if testing for lead paint and asbestos is needed. Also upload the results of your previous lead paint testing. Funding is available for mitigation costs if lead paint or asbestos is found, but this needs to be done as soon as possible. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. Go to the Contact Us tab if you need assistance or have questions. ABCMS Portal – The Criminal Background Check Unit sent out a list of facilities that either do not have a certificate that they have completed the ABCMS Provider Portal Training and/or have not actively used the ABCMS Provider Portal to obtain their pay codes (Provider Pay Code or Applicant Pay Code), assist staff with connecting to their license using the pay code, and then hiring staff and/or household members to their roster. You have completed the ABCMS Provider Portal Training but are struggling with implementation. See the email I recently sent you with instructions for moving through this process. You may need to take the training again to better understand the process. I have also included the ABCMS Provider Portal Technical Assistance Information sheet. If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. Staff Worksheets – We reviewed your staff worksheet. I highlighted items that were delinquent and items that are coming due in the next year. *Five-year Criminal Background Check due for R. Gifford by June 3, 2026, and for B. Forbes by July 14, 2026. *Staff evaluations due in May 2026 *Health and Safety Training and Five (5) Year Cycle Tracking Requirements – current for all staff *On-going Training Hours – Review Row 18 (# hours to carry over) on the Staff Worksheets to determine how many on-going training hours returning staff will need by April 29, 2027, anniversary of today’s Annual Compliance visit). Staff Education and Works – R. Gifford needs to sign into her Works account and request to be evaluated as an Administrator. Emergency Preparedness – Your Emergency Preparedness and Response (EPR) Plan along with your Ready-to-Go File, Emergency Medical Care Plan (EMCP) and consistent practice of Fire and Emergency Drills are your center’s foundation for emergency preparedness. *Review your EPR Plan at least annually in the NC Risk Management Portal and update, if needed. Print updated plan or updated cover sheet and page 28. (Per your request I will email instructions on how to update your EPR Plan. *At the same time, review and update your Emergency Medical Care Plan, if needed. *Ensure your Ready-to-Go File is current and includes the following: a copy of the Emergency Preparedness and Response Plan, child's Application for Child Care (includes health & emergency information, contacts, authorization to seek emergency medical care), medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. *EPR Plan – last updated in Portal May 30, 2025; update in May 2026 *Ready-to-Go File – current, *Emergency Medical Care Plan – current *Fire and Emergency Drills - current Additional Comments: STEP$ - DCDEE is also offering a new salary supplement program for lead teachers, teachers and family child care providers working 40 hours per week with children birth through age two. Early Years administers STEP$ (Supporting Teachers’ Earnings and Progress) on behalf of DCDEE and these supplements are available in every county! Applying is easy. Complete a short application that can be found online at https://www.earlyyearsnc.org/program/steps, but Early Years staff are available and willing to help any interested applicant complete the process. Just give them a call at 919-967-3272. Healthy Behaviors Helpline - The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email – HSB@childcareresourcesinc.org or through an online form. See Raise NC Newsletter dated 3/13/2026. Keep Your NCID Active – Save you and your staff a headache and set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your NCID account active so it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. QRIS (Quality Rating Improvement System) Technical Assistance: J. Sawyer, Owner/Administrator, and I discussed the facility’s plan for completing a rated license assessment using the new QRIS rules found in Section .3200 of the NC Child Care Rules during a QRIS Technical Assistance visit on January 21, 2026. You selected Pathway 1: Program Assessment. These are the requirements for this pathway: 1. Meets enhanced ratios (required) and meets enhanced space (optional) – You meet both. 2. Family and Community Engagement Foundational Practices and three Optional Practices – Provide documentation on how your meet the foundational and optional practices. 3. Continuous Quality Improvement (CQI) Plan *Individual CQI Plans – complete for the administrator and lead teachers *Facility CQI Plan – administrator completes for the center-wide goal 4. Curriculum for preschool-age children 4 and 5 years of age – not required for a Three-Star License 5. Environment Rating Scales Self-Study – You are requesting an Outreach Assessment for each class. You will be able to use the Outreach Assessment to do your Self-Studies. a. ECERS-3 Self-Study – lead teacher completes b. ITERS-3 Self-Study – lead teacher completes 6. Self-Study Verification Form – administrator completes using results of self-studies 7. Complete Rated License Application and ERS Request 8. Complete ECERS-3 and ITERS-3 – Score only used for next Facility Continuous Quality Improvement Plan unless you score high enough to earn Four Stars! 9. Education – Staff Education and Information Form - attached a. 50% of Lead Teachers = 5 Stars b. 50% of Other Staff = 4 Stars Action Plan: 1. Request Outreach Assessments. To request an Outreach Assessment - Email ncrlap@uncg.edu or call 1-866-362-7527. 2. Review information, training, and videos about the ECERS-3 and ITERS-3 assessment and self-study on the NCRLAP website, www.ncrlap.uncg.edu . 3. Apply during the summer and request to have your ECERS-3 and ITERS-3 completed during the late summer or early fall. Your rated license assessment is currently due by November 30, 2026 but your expected timeline is to complete it is by the end of summer/early fall 2026. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: MARJORIE WHITE Operation Type: Center Case Number: Visit Date: 4/29/2026 Number Present: 14 Completed Date: 4/29/2026 Age: From 0 To 5 Total Minutes: 330 Time In: 09:15 AM Time Out: 02:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit and check in with your progress towards completing your rated license assessment based on your plan developed at your Technical Assistance visit on January 21, 2026. Jennifer Bradshaw-Garrett, Child Care Consultant, accompanied me on today’s visit. J. Sawyer, Administrator, assisted me with the visit. Your program currently operates with a three-star license, issued September 20, 2019, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for the child care administrator who has 10 years of documented administrative work experience in a licensed child care center that can be verified by the Division. The last annual compliance visit was conducted May 22, 2025. The sanitation inspection was completed December 10, 2025, with a “Superior” classification. The last fire inspection was conducted February 10, 2025, with a Satisfactory rating and approval for daytime care only but is expired. Sanitation and fire inspections are required at least annually by the end of the month of the previous inspection. Send fire inspections to your child are consultant within seven (7) days of the inspection. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-eight percent as of April 24, 2026. This facility is owned by as a Sole Proprietorship which you verified today. License and contact information were current. Contact me to request any changes to your license or contact information. I monitored the classrooms and spaces used for child care and outdoor play areas for applicable child care center requirements using the Child Care Center Requirements, effective 7/1/2025 and Item Numbers Listing, effective 4/2025. I monitored three staff records, two children’s records and all program records. Children in two classrooms participated in developmentally appropriate activities. The one infant and four toddlers in Space 6 played with toys and materials accessible on low shelves. The infant slept on his own schedule. Documentation of safe sleep checks was available. At naptime they slept in playpens. The preschool-age children in Space 1 participated in group time and free play. They were learning about butterflies. Both groups went outdoors and played on separate playgrounds Lunch was observed and consisted of peanut butter and jelly sandwiches, carrot and celery sticks, fruit cup, and milk. I observed and documented the following violations during today’s visit. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire available fire inspection was dated February 10, 2025. 10A NCAC 09 .0304(a) 807 A safe indoor and outdoor environment was not provided for the children. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys have mildew and grime on their surfaces. 10A NCAC 09 .0601(a) 899 The child care operator did not comply with all State laws, federal laws and/or local ordinances that pertain to child health, safety, and welfare, as required by General Statute 110-91. The door used as a fire exit for Space 1 was locked with a deadbolt. GS 110-91 1065 Child care providers scheduled to work in the infant room, did not complete ITS-SIDS training within two months of employment or did not complete the training every three years. Child care administrators did not complete the ITS-SIDS training within 90 days of employment and every three years thereafter. The administrator completed ITS-SIDS training on August 26, 2022 was due to renew it by August 26, 2025 but did not complete it until January 2, 2026. .1102(f) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violations documented may impact the compliance history score. The violations documented must be corrected immediately. On or before May 13, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Marjorie White, Child Care Consultant PO Box 116 Aydlett, NC 27916 Email – marjorie.white@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE which serves as your signature, candjsawyer@roadrunner.com, and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance With Documented Violations: Annual Fire Inspection – Annual fire inspections ensure that the building meets fire codes and that your fire detection and alarm systems are operating correctly in the event of a fire. The fire inspector completed a fire inspection on February 10, 2025; a new fire inspection was completed, but the operator had to have her fire and electrical systems tested and then send that information to the fire inspector before the fire inspection could be provided. She had the fire system tested on March 13, 2026, and sent it to the fire inspector but has not received the new fire inspection. Have your fire and electrical systems tests and annual fire safety training completed before the inspection so that documentation is available for the fire inspector. Consider beginning this process at least three months before the actual fire inspection is due to ensure the final inspection is completed on time. For your compliance letter, state the date the fire inspection was completed and include a copy with your compliance letter. Safe Outdoor Environment – Providing an environment that is free of hazards that could cause potential injuries keeps children healthy and safe. Outdoors on the toddler playground, a plastic bin used to store trucks and outdoor toys was cracked creating sharp edges and potential pinch points. The nylon outdoor rugs were frayed, creating tripping hazards. On the preschool playground the poles on the complex climbers have peeling paint, and there are active ant hills on the playground. On both playgrounds, the plastic playhouses and toys are covered with mildew and grime and need to be cleaned, bleached and power washed for the spring. For your compliance letter, state the date when the listed items have been corrected and how you achieved compliance. Fire Exit – Maintaining access to fire exits or any direct exit to the outdoors is important in the event of a fire or other need for an emergency evacuation. The door used as a fire exit for Space 1 was locked with a deadbolt this morning. You stated that the teacher usually unlocks it at arrival but forgot this morning. You unlocked the door so that it could be opened with just the handle. Ensure all exits are clear and all doors can be easily opened. This item has been corrected. ITS/SIDS Training – Completing ITS/SIDS training at hire and every three years provides staff with the most current information and required practices to protect infants from Sudden Infant Death Syndrome and other accidents that may occur while sleeping. J. Sawyer completed ITS/SIDS training on August 26, 2022, was due to renew it by August 26, 2025, but did not complete it until January 2, 2026. You stated that you registered for multiple classes, but they were cancelled.. Administrators and all staff working in the infant room (Lead Teachers, Teachers, Floaters, Substitutes and uncompensated employees counting in staff/child ratio) are required to complete Infant Toddler Safe Sleep/ SIDS Reduction Training within two months of employment and recertify every three years. There are online options available for ITS/SIDS training if local options are not easily available. This item has been corrected. Resources: As a licensed child care facility, it is your responsibility to be knowledgeable of the child care laws and rules and to teach your staff the rules to ensure your center remains in compliance. The following resources are available to you: 1. DCDEE website, www.ncchildcare.ncdhhs.gov – current laws and rules regarding child care facilities in North Carolina, “What’s New” tab, Items Number Listing which you can use as a checklist for your program. 2. Raise NC Newsletter – weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. 3. NC Health & Safety Resource Center publishes a quarterly newsletter which provides topical information on a variety of health and safety topics. If you are not receiving these emails and newsletters, then please go to https://healthychildcare.unc.edu/resources/nc-child-care-health-and-safety-e-news/ and click on ‘Newsletter Signup’ to join their mailing list. The Spring 2026 edition, “Extending a Helping Hand - Partnerships!” highlighting the role of partnerships in creating inclusive classrooms and services. 4. Your local Child Care Resource & Referral Agencies and Child Care Health Consultants. *Albemarle Alliance for Children and Families (AACF) and Region 1 Child Care Resource and Referral: Phone – (252) 333-1233; website - www.aacfnc.org . *Child Care Health Consultant – C. Smith - (252) 340-0212 or cindy@aacfnc.org *The North Carolina Rated License Assessment Project (NCRLAP), www.ncrlap.org , has resources to help you and your staff prepare for the third editions of the Environment Rating Scales (ECERS-3 and ITERS-3). Visit the website for more information about updated resources, credit hour trainings, self-assessments and outreach assessment opportunities to help you become familiar with these tools. At this time the SACERS-U will continue to be the program assessment tool for school-age programs and classrooms. *Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Reminders: Required Water, Lead Paint, and Asbestos Testing - The Clean Classrooms for Carolina Kids website reflects the following information about your center’s required three-year water testing and one-time lead paint testing, and asbestos testing: Three-year Water Testing – October 5, 2022; was due again October 5, 2025 – You stated that EHS has informed you that because you recently replaced some water lines, you are not due to complete water testing again. Lead Paint Testing – enrollment started Asbestos Testing – enrollment started *The Clean Water for Carolina Kids website still reflects that you have started enrollment for Lead Paint and Asbestos Testing but are not in the survey review phase of the project. You said that you have had lead paint testing completed previously. Continue with the enrollment process. You will probably need to upload documentation such as property tax records to verify date building was built so that it can be determined if testing for lead paint and asbestos is needed. Also upload the results of your previous lead paint testing. Funding is available for mitigation costs if lead paint or asbestos is found, but this needs to be done as soon as possible. Maintain any paperwork received by mail or email in your Program Records file. *For more information check out the FAQ page at https://www.cleanwaterforuskids.org/en/carolina/. Go to the Contact Us tab if you need assistance or have questions. ABCMS Portal – The Criminal Background Check Unit sent out a list of facilities that either do not have a certificate that they have completed the ABCMS Provider Portal Training and/or have not actively used the ABCMS Provider Portal to obtain their pay codes (Provider Pay Code or Applicant Pay Code), assist staff with connecting to their license using the pay code, and then hiring staff and/or household members to their roster. You have completed the ABCMS Provider Portal Training but are struggling with implementation. See the email I recently sent you with instructions for moving through this process. You may need to take the training again to better understand the process. I have also included the ABCMS Provider Portal Technical Assistance Information sheet. If you need assistance using the ABCMS Provider Portal, contact the Criminal Background Check Unit at (919) 814-6401 or DCDEE_ABCMS_Provider@dhhs.nc.gov and someone will assist you. Staff Worksheets – We reviewed your staff worksheet. I highlighted items that were delinquent and items that are coming due in the next year. *Five-year Criminal Background Check due for R. Gifford by June 3, 2026, and for B. Forbes by July 14, 2026. *Staff evaluations due in May 2026 *Health and Safety Training and Five (5) Year Cycle Tracking Requirements – current for all staff *On-going Training Hours – Review Row 18 (# hours to carry over) on the Staff Worksheets to determine how many on-going training hours returning staff will need by April 29, 2027, anniversary of today’s Annual Compliance visit). Staff Education and Works – R. Gifford needs to sign into her Works account and request to be evaluated as an Administrator. Emergency Preparedness – Your Emergency Preparedness and Response (EPR) Plan along with your Ready-to-Go File, Emergency Medical Care Plan (EMCP) and consistent practice of Fire and Emergency Drills are your center’s foundation for emergency preparedness. *Review your EPR Plan at least annually in the NC Risk Management Portal and update, if needed. Print updated plan or updated cover sheet and page 28. (Per your request I will email instructions on how to update your EPR Plan. *At the same time, review and update your Emergency Medical Care Plan, if needed. *Ensure your Ready-to-Go File is current and includes the following: a copy of the Emergency Preparedness and Response Plan, child's Application for Child Care (includes health & emergency information, contacts, authorization to seek emergency medical care), medication authorizations and instructions, any action plans for children with special health care needs, a list of any known food allergies of children and staff, staff contact information, Incident Report forms, an area map, and emergency telephone numbers. *EPR Plan – last updated in Portal May 30, 2025; update in May 2026 *Ready-to-Go File – current, *Emergency Medical Care Plan – current *Fire and Emergency Drills - current Additional Comments: STEP$ - DCDEE is also offering a new salary supplement program for lead teachers, teachers and family child care providers working 40 hours per week with children birth through age two. Early Years administers STEP$ (Supporting Teachers’ Earnings and Progress) on behalf of DCDEE and these supplements are available in every county! Applying is easy. Complete a short application that can be found online at https://www.earlyyearsnc.org/program/steps, but Early Years staff are available and willing to help any interested applicant complete the process. Just give them a call at 919-967-3272. Healthy Behaviors Helpline - The Healthy Social Behaviors Project offers coaching for child care providers who would like support managing challenging classroom behaviors. The goal is to empower teachers to create learning environments that promote pro-social skills, like self-control and problem solving. Support is available by phone (888-600-1685, Option 1), email – HSB@childcareresourcesinc.org or through an online form. See Raise NC Newsletter dated 3/13/2026. Keep Your NCID Active – Save you and your staff a headache and set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your NCID account active so it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Sex Offender Registry and Notification Email - North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. QRIS (Quality Rating Improvement System) Technical Assistance: J. Sawyer, Owner/Administrator, and I discussed the facility’s plan for completing a rated license assessment using the new QRIS rules found in Section .3200 of the NC Child Care Rules during a QRIS Technical Assistance visit on January 21, 2026. You selected Pathway 1: Program Assessment. These are the requirements for this pathway: 1. Meets enhanced ratios (required) and meets enhanced space (optional) – You meet both. 2. Family and Community Engagement Foundational Practices and three Optional Practices – Provide documentation on how your meet the foundational and optional practices. 3. Continuous Quality Improvement (CQI) Plan *Individual CQI Plans – complete for the administrator and lead teachers *Facility CQI Plan – administrator completes for the center-wide goal 4. Curriculum for preschool-age children 4 and 5 years of age – not required for a Three-Star License 5. Environment Rating Scales Self-Study – You are requesting an Outreach Assessment for each class. You will be able to use the Outreach Assessment to do your Self-Studies. a. ECERS-3 Self-Study – lead teacher completes b. ITERS-3 Self-Study – lead teacher completes 6. Self-Study Verification Form – administrator completes using results of self-studies 7. Complete Rated License Application and ERS Request 8. Complete ECERS-3 and ITERS-3 – Score only used for next Facility Continuous Quality Improvement Plan unless you score high enough to earn Four Stars! 9. Education – Staff Education and Information Form - attached a. 50% of Lead Teachers = 5 Stars b. 50% of Other Staff = 4 Stars Action Plan: 1. Request Outreach Assessments. To request an Outreach Assessment - Email ncrlap@uncg.edu or call 1-866-362-7527. 2. Review information, training, and videos about the ECERS-3 and ITERS-3 assessment and self-study on the NCRLAP website, www.ncrlap.uncg.edu . 3. Apply during the summer and request to have your ECERS-3 and ITERS-3 completed during the late summer or early fall. Your rated license assessment is currently due by November 30, 2026 but your expected timeline is to complete it is by the end of summer/early fall 2026. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Marjorie White, by phone at (252) 373-9385 or by e-mail at Marjorie.White@dhhs.nc.gov, or Jennifer Linhardt, Licensing Supervisor, at (252) 373-4199 or Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: 0525-146L Visit Date: 5/22/2025 Number Present: 11 Completed Date: 5/22/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 12:00 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that a safe indoor and outdoor environment was not provided. 2. There is a concern that children were not adequately supervised. 3. There is a concern regarding staff/child ratios. 4. There is a concern that the facility is not meeting sanitation requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. INVESTIGATION The allegation was shared with the administrator and one staff member. Each was given an opportunity to respond. 1.There is a concern that a safe indoor and outdoor environment was not provided. My Observations: A child brought a balloon to the classroom for show and tell. In space 6, a drawer handle, next to the sink, had broken off leaving a sharp medal piece. The plastic cover for the stationary climbing structure was cracked at each location where bolts held the cover onto the posts. Based my observations, the finding regarding the allegation was confirmed. 2. There is a concern that children were not adequately supervised. My Observations: Both classrooms were monitored. A child left space 1 and used the restroom outside of the classroom without the provider knowing the child had left the room. Based on my observations, the finding regarding the allegation was confirmed. 3. There is a concern regarding staff/child ratios. Based on information: No concerns were reported. If an additional staff member is needed to meet the requirement, the administrator works in the classroom. My observations: Both classrooms were in compliance today. Attendance records were reviewed and based on the documentation; staff/child ratios were also found to be in compliance. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern that the facility is not meeting sanitation requirements. Based on information shared, there were no concerns reported. Floors and bathrooms were reported to be cleaned at least once per week. All toys were cleaned at least once per week or as needed. Toilets are sanitized after each round of use. My observations: All spaces appeared clean. Toilet paper, soap, and paper towels were available in all restrooms. Tables were cleaned and sanitized as required. Staff and children washed their hands as required. All toys appeared to be clean and in good repair. The refrigerator held a temperature of 40 degrees Fahrenheit. The outdoor playgrounds were free of litter or standing water. The walls and ceilings inside the building were in good repair, clean and free of fungal growth. After lunch, the children rested on linen covered cots. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was unconfirmed. Please be advised that substantiation of one or more violations as a result of a complaint may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. The following violation(s) were documented: Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child left space 1 and used the restroom outside of the classroom without the provider knowing the child had left the room. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A child brought a balloon to the classroom for show and tell. In space 6, a drawer handle, next to the sink, had broken off leaving a sharp medal piece. The plastic cover for the stationary climbing structure was cracked at each location where bolts held the cover onto the posts. 10A NCAC 09 .0601(a) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/5/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Supervision - Children must be adequately supervised at all times. Adequate supervision means that staff interact with the children while moving about the indoor and outdoor areas, and are able to hear or see the children at all times, except when emergencies necessitate that direct supervision is impossible for brief periods of time. This includes while children are toileting. Providers must situate themselves where they can see both the child in the bathroom and the children in the classroom. The door to the classroom was open and a child walked out of the classroom and into the next space to use the bathroom. Per our discussion, consider repairing the door between the two spaces so the door can be completely closed. You stated that you will either repair the door or install half doors between the spaces and also in the bathroom to improve supervision. Safe Indoor and Outdoor Space - The indoor and outdoor learning environments offer a sense of freedom for children. Children are able to play freely with peers, expand their imagination and release energy. Since children are always exploring it is very important to provide a safe environment. Daily checks of the indoor and outdoor environments should be done to address any safety hazards present in the environment. In space 6, there was a broken handle on the drawer next to the sink with a sharp piece left on the face of the drawer. This was removed during the visit. In space 1, a child brought a balloon for show and tell. Balloons are a choking hazard and are not allowed in child care spaces. The balloon was removed and placed in locked storage. The plastic cover for the stationary climbing structure was cracked at each location where bolts held the cover onto the posts. Per your statements, this damage occurred during the storm on 5/16/25. You stated that you plan to removed the cover. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: 0525-146L Visit Date: 5/22/2025 Number Present: 11 Completed Date: 5/22/2025 Age: From 0 To 4 Total Minutes: 210 Time In: 12:00 PM Time Out: 03:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that a safe indoor and outdoor environment was not provided. 2. There is a concern that children were not adequately supervised. 3. There is a concern regarding staff/child ratios. 4. There is a concern that the facility is not meeting sanitation requirements. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. INVESTIGATION The allegation was shared with the administrator and one staff member. Each was given an opportunity to respond. 1.There is a concern that a safe indoor and outdoor environment was not provided. My Observations: A child brought a balloon to the classroom for show and tell. In space 6, a drawer handle, next to the sink, had broken off leaving a sharp medal piece. The plastic cover for the stationary climbing structure was cracked at each location where bolts held the cover onto the posts. Based my observations, the finding regarding the allegation was confirmed. 2. There is a concern that children were not adequately supervised. My Observations: Both classrooms were monitored. A child left space 1 and used the restroom outside of the classroom without the provider knowing the child had left the room. Based on my observations, the finding regarding the allegation was confirmed. 3. There is a concern regarding staff/child ratios. Based on information: No concerns were reported. If an additional staff member is needed to meet the requirement, the administrator works in the classroom. My observations: Both classrooms were in compliance today. Attendance records were reviewed and based on the documentation; staff/child ratios were also found to be in compliance. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern that the facility is not meeting sanitation requirements. Based on information shared, there were no concerns reported. Floors and bathrooms were reported to be cleaned at least once per week. All toys were cleaned at least once per week or as needed. Toilets are sanitized after each round of use. My observations: All spaces appeared clean. Toilet paper, soap, and paper towels were available in all restrooms. Tables were cleaned and sanitized as required. Staff and children washed their hands as required. All toys appeared to be clean and in good repair. The refrigerator held a temperature of 40 degrees Fahrenheit. The outdoor playgrounds were free of litter or standing water. The walls and ceilings inside the building were in good repair, clean and free of fungal growth. After lunch, the children rested on linen covered cots. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was unconfirmed. Please be advised that substantiation of one or more violations as a result of a complaint may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. The following violation(s) were documented: Violation Number Comment Rule 303 Children were not adequately supervised at all times. A child left space 1 and used the restroom outside of the classroom without the provider knowing the child had left the room. .1801(a)(1-5) 807 A safe indoor and outdoor environment was not provided for the children. A child brought a balloon to the classroom for show and tell. In space 6, a drawer handle, next to the sink, had broken off leaving a sharp medal piece. The plastic cover for the stationary climbing structure was cracked at each location where bolts held the cover onto the posts. 10A NCAC 09 .0601(a) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/5/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Supervision - Children must be adequately supervised at all times. Adequate supervision means that staff interact with the children while moving about the indoor and outdoor areas, and are able to hear or see the children at all times, except when emergencies necessitate that direct supervision is impossible for brief periods of time. This includes while children are toileting. Providers must situate themselves where they can see both the child in the bathroom and the children in the classroom. The door to the classroom was open and a child walked out of the classroom and into the next space to use the bathroom. Per our discussion, consider repairing the door between the two spaces so the door can be completely closed. You stated that you will either repair the door or install half doors between the spaces and also in the bathroom to improve supervision. Safe Indoor and Outdoor Space - The indoor and outdoor learning environments offer a sense of freedom for children. Children are able to play freely with peers, expand their imagination and release energy. Since children are always exploring it is very important to provide a safe environment. Daily checks of the indoor and outdoor environments should be done to address any safety hazards present in the environment. In space 6, there was a broken handle on the drawer next to the sink with a sharp piece left on the face of the drawer. This was removed during the visit. In space 1, a child brought a balloon for show and tell. Balloons are a choking hazard and are not allowed in child care spaces. The balloon was removed and placed in locked storage. The plastic cover for the stationary climbing structure was cracked at each location where bolts held the cover onto the posts. Per your statements, this damage occurred during the storm on 5/16/25. You stated that you plan to removed the cover. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: 0125-253L Visit Date: 2/4/2025 Number Present: 10 Completed Date: 2/4/2025 Age: From 0 To 5 Total Minutes: 215 Time In: 09:10 AM Time Out: 12:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that staff did not interact with children in a nurturing and caring manner. 2. There is a concern that children were not adequately supervised. 3. There is a concern regarding staff qualifications. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. INVESTIGATION The allegation was shared with the administrator and both staff members. Each was given an opportunity to respond. 1. There is a concern that staff did not interact with children in a nurturing and caring manner. Based on information provided, there were no concerns reported. My Observations: Both classrooms were monitored, and staff were observed to interact with children using positive language and were meeting the children’s developmental needs. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 2. There is a concern that children were not adequately supervised. Based on information provided, one staff member arrives at 6:30 am and cares for the children during the first hour of the day. The second staff member arrives at 7:30 am and prepares the sanitizing and disinfectant bottles for the day. She also prepares infant feeding bottles for the day. The administrator arrives at approximately 8:00 am and prepares all meals and assists staff with bottle preparation for the infant/toddler room. There is also a cook/cleaner who assists 2 to 3 days per week. Staff do not need to leave the room to perform other tasks or retrieve anything from the kitchen as there is always someone present to cover breaks and assist them. It was reported that children are adequately supervised at all times. My Observations: Both classrooms were monitored, and supervision was observed to be in compliance. The children in space 1 were assisted in putting on their coats. They then lined up and were instructed to walk to the next doorway. The children stopped at the doorway which ensured that they were never out of sight of the provider. They then proceeded outside. The provider positioned herself where she could see and hear all of the children. In space 6, the provider sat at a table and assisted 2 children with a sticker project. The infant was placed where they could see the provider and she could supervise the child. Later they all sat on the floor and played with age appropriate material. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 3. There is a concern regarding staff qualifications. All staff files were reviewed. All staff have documentation that they are qualified as lead teachers. The administrator has documentation that she is qualified as a Level 1 administrator. All staff requirements were met with the exception of the following: Three staff members’ CPR and First Aid trainings had expired on 1/2025. The administrator stated that the 2 classroom teachers completed the training on 2/1/25 but had not yet received their certificates. The administrator has not yet renewed her certification. Emergency Information and the Health Questionnaire for all staff was updated on 1/6/25, however the last review was completed 12/13/23. These reviews are required to be completed annually. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was confirmed. Please be advised that substantiation of one or more violations as a result of a complaint may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. The following violation(s) were documented: Violation Number Comment Rule 1034 All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. On all staff members’ forms, the last review of the Health Questionnaire was documented as completed on 1/6/25, however the previous review was documented as completed on 12/13/23. .0701(a) 1035 Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. On all staff members’ forms, the last review of the Emergency Information was completed on 1/6/25, however the previous review was completed on 12/13/23. .0701(a) 1048 All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Documentation on file stated that First Aid training for all staff expired on 1/2025. .1102(c) 1049 All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Documentation on file stated that CPR training for all staff expired on 1/2025. .1102(d) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 2/18/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: CPR/First Aid - Basic first aid and CPR certification are essential to respond quickly to injuries and emergencies. First aid and CPR training must be renewed on or before the expiration of the certification or every two years, whichever is less. CPR and First Aid training for all staff expired on 1/2025. The administrator stated that the 2 staff members completed the training on 2/1/25 but had not yet received their certificates. She contacted Albemarle Alliance for Children and Families and copies of the certificates were received by me during the visit. The administrator stated that she thought they only needed 1 person on site with the certification to be in compliance. I shared with her that as of June 30, 2017, all staff who are left alone with children must have current first aid and CPR certifications and that as administrator, she was also required to maintain current certification. She stated that she will sign up for the next available training. Technical assistance was given to begin the process at least 3 months prior to the expiration date. The provider was also encouraged to look for trainings from other local partnerships to ensure they can find a training before the expiration of their current training. Emergency Information and Health Questionnaire - The Emergency Information and Health Questionnaire form must be completed for all staff by day one of hire and updated as changes occur or at least annually. On all staff members’ forms, the last review of the Emergency Information and Health Questionnaire was completed on 1/6/25, however the previous review was completed on 12/13/23. Technical assistance was given to set dates for reviewing forms that must be updated annually. Also consider completing the review process 2 times per year to ensure that you always have the most current and accurate information for your staff. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 1/14/2025 Number Present: 11 Completed Date: 1/14/2025 Age: From 0 To 3 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. J. Sawyer, Owner/administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers and teachers have at least 10 years of early childhood work experience. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. The center's compliance history was reviewed with the operator. The program’s compliance history was 88% % as of 1/13/25. Facility Information: We reviewed your facility information and per your statements, the information is current and accurate. Contact me if you need to make any changes to your information, e.g., phone numbers, email address, mailing address, owner information, or Legal Designee. Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. Sleep checks and diapering procedures were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. The file for a volunteer who left the facility but has recently returned was reviewed. Lunch was observed and consisted of macaroni and cheese with additional shredded cheese added, peas, peaches and milk. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were located in a drawer near the sink and less than five (5) feet above the floor in space 6 where children under two (2) years of age were in care. A plastic grocery bag was also located on the ground of the playground used by the children in space 6. .0604(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator stated that the required Moodle training had not yet been completed. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File available for review was missing Emergency Information forms for six (6) of the children currently enrolled. .0607(d)(10) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 1/28/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS New Process - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You stated that the only notice you received was late in December. I shared that the notices for the requirement had been sent out several times over the past few months via the Raise NC emails. You stated that you have not received the emails. Technical assistance to sign up for the Division’s notifications was provided. You must submit a copy of your training certificate as part of your compliance verification letter. Ready to Go File – A Ready to Go file ensures that you have all the information you need to provide a safe environment for children in the event of an emergency. The Ready to Go File available for review was missing Emergency Information forms for six (6) of the children currently enrolled. You stated that new children had recently enrolled, and you had not yet updated the information. Per our discussion, as children are enrolled and children leave, the file must be updated to ensure you have parent contact information, the names of people the child can be released to, and permission to administer emergency medical care in the event of an emergency. Additional Information: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test lead in drinking water, lead paint, and asbestos. Testing is required by May 2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Per the information in the Clean Classrooms for Carolina Kids: Water Testing: Last completed 10/5/22 Lead Paint: Enrollment Started Asbestos: Enrollment Started Volunteer Requirements – If a volunteer works more than one (1) day per week, they must have emergency information form, a health questionnaire, and a TB test current within twelve (12) months on file and available for review. You stated that you have a person who volunteers in your facility as needed. You stated that this person helped for a while back in 2021 and 2022 but had not been on site for a while but recently started again. Per our discussion, her file information will need to be updated to ensure it is current and accurate. Volunteers should be included in all record updates and emergency procedure reviews. This ensures you have the information you need in the event of an emergency and they have the information they need to respond to an emergency. Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 1/14/2025 Number Present: 11 Completed Date: 1/14/2025 Age: From 0 To 3 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. J. Sawyer, Owner/administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers and teachers have at least 10 years of early childhood work experience. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. The center's compliance history was reviewed with the operator. The program’s compliance history was 88% % as of 1/13/25. Facility Information: We reviewed your facility information and per your statements, the information is current and accurate. Contact me if you need to make any changes to your information, e.g., phone numbers, email address, mailing address, owner information, or Legal Designee. Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. Sleep checks and diapering procedures were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. The file for a volunteer who left the facility but has recently returned was reviewed. Lunch was observed and consisted of macaroni and cheese with additional shredded cheese added, peas, peaches and milk. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Plastic bags were located in a drawer near the sink and less than five (5) feet above the floor in space 6 where children under two (2) years of age were in care. A plastic grocery bag was also located on the ground of the playground used by the children in space 6. .0604(q) 1805 A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The administrator stated that the required Moodle training had not yet been completed. G.S. 110-90.2 & .2703(r) 1823 The EPR Plan did not include the location of the Ready to Go File and or the required information. The Ready to Go File available for review was missing Emergency Information forms for six (6) of the children currently enrolled. .0607(d)(10) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 1/28/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: ABCMS New Process - As stated in G.S. 110-90.2 & .2703(r) child care operators are to notify the Division of any new child care providers working who were hired or moved into the child care facility within five business days. The process of notifying the Division has changed and is now captured in ABCMS. This change has been in effect since February 2024. Effective immediately, you will need to obtain a Business NCID and complete Provider Portal training in Moodle at https://www.dcdee.moodle.nc.gov/course/view.php?id=119. Once the training has been completed and access has been given, you must verify your facility roster to ensure current staff are noted on the roster. This information should be updated in ABCMS on an ongoing basis as staff members are hired and when their employment is terminated. This satisfies the requirement to notify the Division of new child care providers working who were hired or moved into the child care facility within five business days. Please note, the hard copy of the Change of Information form will no longer be needed or accepted. Should you need assistance please contact the Criminal Background Check Unit at (919) 814-8401 and someone will assist you. You stated that the only notice you received was late in December. I shared that the notices for the requirement had been sent out several times over the past few months via the Raise NC emails. You stated that you have not received the emails. Technical assistance to sign up for the Division’s notifications was provided. You must submit a copy of your training certificate as part of your compliance verification letter. Ready to Go File – A Ready to Go file ensures that you have all the information you need to provide a safe environment for children in the event of an emergency. The Ready to Go File available for review was missing Emergency Information forms for six (6) of the children currently enrolled. You stated that new children had recently enrolled, and you had not yet updated the information. Per our discussion, as children are enrolled and children leave, the file must be updated to ensure you have parent contact information, the names of people the child can be released to, and permission to administer emergency medical care in the event of an emergency. Additional Information: Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test lead in drinking water, lead paint, and asbestos. Testing is required by May 2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Per the information in the Clean Classrooms for Carolina Kids: Water Testing: Last completed 10/5/22 Lead Paint: Enrollment Started Asbestos: Enrollment Started Volunteer Requirements – If a volunteer works more than one (1) day per week, they must have emergency information form, a health questionnaire, and a TB test current within twelve (12) months on file and available for review. You stated that you have a person who volunteers in your facility as needed. You stated that this person helped for a while back in 2021 and 2022 but had not been on site for a while but recently started again. Per our discussion, her file information will need to be updated to ensure it is current and accurate. Volunteers should be included in all record updates and emergency procedure reviews. This ensures you have the information you need in the event of an emergency and they have the information they need to respond to an emergency. Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources/. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0601 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 6/13/2024 Number Present: 8 Completed Date: 6/13/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 11:30 AM Time In: 01:30 PM Time Out: 02:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. The Owner/administrator assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: Uses and approved curriculum. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The North Carolina Rated License Assessment Project (https://ncrlap.org/) also has helpful information for your prep year and your assessment year. The last annual compliance visit was conducted 7/13/23. The sanitation inspection was completed 10/31/23. with a “Superior” classification. The last fire inspection was conducted 2/8/24. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 85% as of 6/13/24. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. The children in space 1 were having circle time. Months of the year were reviewed. The children also discussed the seasons and the weather for the day. They then transitioned to snack time. The snacks were brought from home. In space 6, the children were playing on the floor. Some toys were available on the floor within easy reach, and some were available on low open shelving. Later in the morning, all the children went outside. There continue to be separate playgrounds for the younger and older children. In both spaces, the children had access to buckets and shovels for digging, dramatic play houses, and trucks. The children washed their hands when they returned inside and prepared for lunch. Lunch was observed and consisted of 4 cheese pizza, watermelon, strawberries, celery sticks, carrot sticks, and milk. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the playground used by the infants/toddlers, the siding of the building had become chipped and broken on the bottom and mildew was growing in the broken area. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of air freshener was located in an unlocked box five feet above the floor in space 6. .2820(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies were shared with the parent. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Documentation was not available, in 1 out of 2 children’s files reviewed, that the parent participation policies were shared with the parent. 10A NCAC 09 .0515(a) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not available, in 1 out of 2 children’s files reviewed, that the smoking and tobacco restrictions were shared with the parent. .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. .0605(k)(1-4) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials in the playground. It also ensures that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are in good repair and ready for use by the children. On the playground used by the infants/toddlers, the siding of the building has become chipped and broken with mildew growing in the broken area. This piece must be cleaned and repaired to ensure the children are not injured on the sharp edges. You stated that you have already contacted someone to do the repairs and they are scheduled to be completed by next week. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. The sand must be raked, or additional sand added to ensure the depth measures the full 12 inches. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies, parent participation policies, and smoking and tobacco restrictions were shared with the parent. The policies should be reviewed in detail to ensure the parent understands your policies concerning these policies and other important information. Remember, when a violation is cited for one record, you must go through all the children’s files to ensure they are in compliance. Additional Information: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor, contact 1-888-600-1685 option 1. Provider Access to ABCMS - Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add them to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. All staff must connect their CBC with your license number and the date this was completed listed on your Staff and Training Worksheet. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 6/13/2024 Number Present: 8 Completed Date: 6/13/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 11:30 AM Time In: 01:30 PM Time Out: 02:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. The Owner/administrator assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: Uses and approved curriculum. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The North Carolina Rated License Assessment Project (https://ncrlap.org/) also has helpful information for your prep year and your assessment year. The last annual compliance visit was conducted 7/13/23. The sanitation inspection was completed 10/31/23. with a “Superior” classification. The last fire inspection was conducted 2/8/24. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 85% as of 6/13/24. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. The children in space 1 were having circle time. Months of the year were reviewed. The children also discussed the seasons and the weather for the day. They then transitioned to snack time. The snacks were brought from home. In space 6, the children were playing on the floor. Some toys were available on the floor within easy reach, and some were available on low open shelving. Later in the morning, all the children went outside. There continue to be separate playgrounds for the younger and older children. In both spaces, the children had access to buckets and shovels for digging, dramatic play houses, and trucks. The children washed their hands when they returned inside and prepared for lunch. Lunch was observed and consisted of 4 cheese pizza, watermelon, strawberries, celery sticks, carrot sticks, and milk. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the playground used by the infants/toddlers, the siding of the building had become chipped and broken on the bottom and mildew was growing in the broken area. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of air freshener was located in an unlocked box five feet above the floor in space 6. .2820(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies were shared with the parent. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Documentation was not available, in 1 out of 2 children’s files reviewed, that the parent participation policies were shared with the parent. 10A NCAC 09 .0515(a) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not available, in 1 out of 2 children’s files reviewed, that the smoking and tobacco restrictions were shared with the parent. .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. .0605(k)(1-4) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials in the playground. It also ensures that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are in good repair and ready for use by the children. On the playground used by the infants/toddlers, the siding of the building has become chipped and broken with mildew growing in the broken area. This piece must be cleaned and repaired to ensure the children are not injured on the sharp edges. You stated that you have already contacted someone to do the repairs and they are scheduled to be completed by next week. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. The sand must be raked, or additional sand added to ensure the depth measures the full 12 inches. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies, parent participation policies, and smoking and tobacco restrictions were shared with the parent. The policies should be reviewed in detail to ensure the parent understands your policies concerning these policies and other important information. Remember, when a violation is cited for one record, you must go through all the children’s files to ensure they are in compliance. Additional Information: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor, contact 1-888-600-1685 option 1. Provider Access to ABCMS - Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add them to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. All staff must connect their CBC with your license number and the date this was completed listed on your Staff and Training Worksheet. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0515 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 6/13/2024 Number Present: 8 Completed Date: 6/13/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 11:30 AM Time In: 01:30 PM Time Out: 02:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. The Owner/administrator assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: Uses and approved curriculum. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The North Carolina Rated License Assessment Project (https://ncrlap.org/) also has helpful information for your prep year and your assessment year. The last annual compliance visit was conducted 7/13/23. The sanitation inspection was completed 10/31/23. with a “Superior” classification. The last fire inspection was conducted 2/8/24. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 85% as of 6/13/24. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. The children in space 1 were having circle time. Months of the year were reviewed. The children also discussed the seasons and the weather for the day. They then transitioned to snack time. The snacks were brought from home. In space 6, the children were playing on the floor. Some toys were available on the floor within easy reach, and some were available on low open shelving. Later in the morning, all the children went outside. There continue to be separate playgrounds for the younger and older children. In both spaces, the children had access to buckets and shovels for digging, dramatic play houses, and trucks. The children washed their hands when they returned inside and prepared for lunch. Lunch was observed and consisted of 4 cheese pizza, watermelon, strawberries, celery sticks, carrot sticks, and milk. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the playground used by the infants/toddlers, the siding of the building had become chipped and broken on the bottom and mildew was growing in the broken area. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of air freshener was located in an unlocked box five feet above the floor in space 6. .2820(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies were shared with the parent. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Documentation was not available, in 1 out of 2 children’s files reviewed, that the parent participation policies were shared with the parent. 10A NCAC 09 .0515(a) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not available, in 1 out of 2 children’s files reviewed, that the smoking and tobacco restrictions were shared with the parent. .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. .0605(k)(1-4) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials in the playground. It also ensures that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are in good repair and ready for use by the children. On the playground used by the infants/toddlers, the siding of the building has become chipped and broken with mildew growing in the broken area. This piece must be cleaned and repaired to ensure the children are not injured on the sharp edges. You stated that you have already contacted someone to do the repairs and they are scheduled to be completed by next week. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. The sand must be raked, or additional sand added to ensure the depth measures the full 12 inches. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies, parent participation policies, and smoking and tobacco restrictions were shared with the parent. The policies should be reviewed in detail to ensure the parent understands your policies concerning these policies and other important information. Remember, when a violation is cited for one record, you must go through all the children’s files to ensure they are in compliance. Additional Information: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor, contact 1-888-600-1685 option 1. Provider Access to ABCMS - Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add them to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. All staff must connect their CBC with your license number and the date this was completed listed on your Staff and Training Worksheet. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 6/13/2024 Number Present: 8 Completed Date: 6/13/2024 Age: From 0 To 5 Total Minutes: 180 Time In: 09:00 AM Time Out: 11:30 AM Time In: 01:30 PM Time Out: 02:00 PM List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. The Owner/administrator assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19, earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: Uses and approved curriculum. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The North Carolina Rated License Assessment Project (https://ncrlap.org/) also has helpful information for your prep year and your assessment year. The last annual compliance visit was conducted 7/13/23. The sanitation inspection was completed 10/31/23. with a “Superior” classification. The last fire inspection was conducted 2/8/24. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 85% as of 6/13/24. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. The children in space 1 were having circle time. Months of the year were reviewed. The children also discussed the seasons and the weather for the day. They then transitioned to snack time. The snacks were brought from home. In space 6, the children were playing on the floor. Some toys were available on the floor within easy reach, and some were available on low open shelving. Later in the morning, all the children went outside. There continue to be separate playgrounds for the younger and older children. In both spaces, the children had access to buckets and shovels for digging, dramatic play houses, and trucks. The children washed their hands when they returned inside and prepared for lunch. Lunch was observed and consisted of 4 cheese pizza, watermelon, strawberries, celery sticks, carrot sticks, and milk. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. On the playground used by the infants/toddlers, the siding of the building had become chipped and broken on the bottom and mildew was growing in the broken area. 10A NCAC 09 .0601(a) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of air freshener was located in an unlocked box five feet above the floor in space 6. .2820(b) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies were shared with the parent. 10A NCAC 09 .0514(b) 1207 Parent participation plan was not discussed with parents on or before the child's first day of attendance and/or a copy was not given to them or posted in the center. Documentation was not available, in 1 out of 2 children’s files reviewed, that the parent participation policies were shared with the parent. 10A NCAC 09 .0515(a) 1851 The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. Documentation was not available, in 1 out of 2 children’s files reviewed, that the smoking and tobacco restrictions were shared with the parent. .0604(j) 1867 The depth of the loose surfacing was not based on critical height of the equipment. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. .0605(k)(1-4) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 6/27/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials in the playground. It also ensures that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are in good repair and ready for use by the children. On the playground used by the infants/toddlers, the siding of the building has become chipped and broken with mildew growing in the broken area. This piece must be cleaned and repaired to ensure the children are not injured on the sharp edges. You stated that you have already contacted someone to do the repairs and they are scheduled to be completed by next week. The sand under the stationary structure on the preschool playground measured 7 inches in depth and not the required 12 inches. The sand must be raked, or additional sand added to ensure the depth measures the full 12 inches. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. Documentation was not available, in 1 out of 2 children’s files reviewed, that the operational policies, parent participation policies, and smoking and tobacco restrictions were shared with the parent. The policies should be reviewed in detail to ensure the parent understands your policies concerning these policies and other important information. Remember, when a violation is cited for one record, you must go through all the children’s files to ensure they are in compliance. Additional Information: The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor, contact 1-888-600-1685 option 1. Provider Access to ABCMS - Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add them to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. All staff must connect their CBC with your license number and the date this was completed listed on your Staff and Training Worksheet. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. You must email the results to me once these are completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 1/25/2024 Number Present: 11 Completed Date: 1/25/2024 Age: From 0 To 5 Total Minutes: 235 Time In: 09:05 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. J. Sawyer, Administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers and teachers have at least 10 years EC work experience. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2, which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The NC Rated License Assessment Project also has many helpful videos and FAQ information available on their website. The center's compliance history was reviewed with the operator. The program’s compliance history was 83 % as of 1/22/24. Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions, and personal care routines. The infants sat on the provider’s lap on the floor while she read a book to them. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. The file for a new staff member was reviewed. Rated license requirements were reviewed to ensure compliance was maintained with current program and education components as well as the quality point. Lunch was observed and consisted of cheese pizza, pears, green beans, and milk. Later, the children rested on linen covered cots. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 510 Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center. At lunch, in space 1, one child, enrolled on 12/15/21, was served water with lunch. The posted allergy list stated that the child was to receive Fair Life milk. No written permission from the parent or medical information concerning special diet was on file. .0901(h) 805 Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill recorded on the Emergency Drill Log was dated 11/17/23. .0604(t); .0302(d)(5) 841 Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kit, located in the kitchen, was stored 5 feet above the floor in an unlocked box and contained aspirin, burn cream, and antibiotic ointment. 15A NCAC 18A .2820(d) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules (updated 7/1/23) and environmental health rules (updated 7/1/23) in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 2/8/24, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Storage of Medications – Medicines can be crucial to the health and wellness of children. They can also be very dangerous if they have access to medications that have not been prescribed for them. All medications must be kept in locked storage. The first aid kit, located in the kitchen, was stored 5 feet above the floor in an unlocked box and contained aspirin, burn cream, and antibiotic ointment. Per our discussion, when you bring a new first aid kit into the facility, you must go through the contents to ensure all medications are removed and placed in locked storage. The medication was removed and placed in the locked medication box. Fire Drills – Regular fire and emergency drills constitute an important safety practice. The routine practice of such drills fosters a calm, competent response to an emergency when it occurs. You are required to complete a fire drill monthly and record it on the Emergency Drill Log. The last fire drill recorded on the Emergency Drill Log was dated 11/17/23. You stated that you had completed a drill in December and recorded it on your desk calendar. Per our discussion, consider keeping the drill log on a clipboard that you can take with you during the actual drill. This will help you record the drill and all required information. You stated that you would try putting the log on a clipboard to take with you. Special Diet Information – Parents may request a special diet for their child. When this happens, documentation of the request must be placed in the child’s file giving specific instructions for how and when the parent wants the child to receive the food or drink. At lunch, in space 1, one child, enrolled on 12/15/21, was served water with lunch. The posted allergy list stated that the child was to receive Fair Life milk. No permission from the parent or medical information concerning special diet was on file. Per our discussion, this information must be received prior to the change being made and posted in the kitchen and in the classroom to ensure that anyone working in the facility is aware of the child’s special needs. Also, if any children have food allergies, a medical action plan should be on attached to the child’s application and in the Ready to Go file. You stated that the child is lactose intolerant and you requested documentation from the parent during today’s visit. Additional Technical Assistance: Storage of Children’s Belongings – To prevent cross contamination, children’s personal items should be stored so that they do not touch. Make sure that hooks for coats and bags are at least 2 feet apart. If additional storage is needed, consider placing a small laundry basket under the hook to store blankets or other items brought from home. Mats should have a solid barrier between each mat that covers the entire surface of the mat. Putting these preventions in place will help to prevent the spread of viruses, head lice, and other contagious diseases. Playground Maintenance – The outdoor learning environment offers a sense of freedom for children where they can play freely with peers and expand their imagination. Since children are exploring it is very important to provide a safe environment. Checking equipment daily and documenting hazards and corrections on the Outdoor Inspection Checklist at least monthly. This is an important measure to ensure the integrity of outdoor materials. All inside and outside toys and equipment MUST be cleaned and sanitized regularly (at least weekly). Hose outside toys off whenever they appear to be collecting dirt, then use soapy water and a scrub brush as needed. Finally, use a bleach solution on outside toys to prevent and remove mold/mildew. Allow the bleach solution to remain on the item until the mildew spots disappear, then rinse. Consider turning toys like play kitchenettes, water tables and riding toys on their sides at the end of each day to prevent them from collecting standing water. To prevent outside toys with small reservoirs (indents on back of riding toys, play kitchen sinks) from collecting standing water, you can drill small drainage holes in each of the reservoirs. These steps will make cleaning easier and maintain a healthy environment for the children. Additional Information: Provider Access to ABCMS - Beginning February 1, child care administrators can access the Automated Background Check Management System (ABCMS) This access will allow providers to: •See the real-time background check status of staff members. •Run a printable report of the staff roster to assist with compliance visits. •See new background check applicants and add to staff roster. Access to the ABCMS requires the successful completion of a Moodle course consisting of a short video followed by a test. Watch for more information in the next Raise NC newsletter. Funding Opportunity to Address Asbestos and Lead Based Pant - The NCDHHS, Health Hazards Control Unit (HHCU) is providing a presentation regarding the American Rescue Plan Act (ARPA) Reimbursement Program for NC Licensed Child Care Centers and Family Child Care Homes. Under the ARPA Reimbursement Program licensed facilities can be reimbursed up to 100% for eligible expenses related to asbestos or lead-based paint abatement or remediation activities. Funding for reimbursement will be available until December 31, 2026, or until it is depleted, whichever comes first. For more information, you can attend one of the 2 information meetings being held on 2/5/24 at 1:00 pm and again at 7:00 pm. To log into the meeting, see the Raise NC Weekly Newsletter sent on 1/16/24 and click on the Zoom link provided. The Healthy Social Behaviors (HSB) Project supports teachers to promote healthy social-emotional development and reduce the expulsion rate among young children in licensed child care centers across North Carolina. The team is made up of specialists with early childhood education backgrounds who are passionate about empowering teachers to develop learning environments and teaching practices that promote prosocial skills in young children. To speak to a Behavior Support Advisor, contact 1-888-600-1685 option 1. New Pathways to the Early Childhood Education Profession – Early educators now have multiple options to achieve higher education. •Staff can earn a no-cost nationally recognized Child Development Associate® (CDA) certificate through a free Professional Development Teacher Membership from Teaching Strategies. Courses are offered in English and Spanish. In addition, a T.E.A.C.H. scholarship is available to cover the CDA book and assessment fees. •They could also choose take the free online NC Early Childhood Equivalency Exam on DCDEE Moodle to earn the North Carolina Early Childhood Equivalency Certificate. This certificate is equivalent to the EDU 119 college course for star rated license evaluation. •A third options for staff is to turn their training and experience into a degree in Early Childhood Education. Providers can submit a Credit for Prior Learning portfolio to receive up to nine community college ECE credits for your early childhood knowledge and skills from participating NC Community Colleges. Credits can be applied toward the newly created Early Childhood Workforce Certificate, Early Childhood Education Diploma, Certificate and/or an Associate in Applied Science (AAS) Degree in Early Childhood Education. See the Raise North Carolina email blast from 9/1/23 for links to more information. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0604 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 7/13/2023 Number Present: 11 Completed Date: 7/13/2023 Age: From 0 To 5 Total Minutes: 245 Time In: 08:55 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. J. Sawyer, Owner/administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers have at least 10 years of EC work experience. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The last annual compliance visit was conducted 8/24/22. The sanitation inspection was completed 9/15/22. with a “Superior” classification. The last fire inspection was conducted 1/26/23. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 83% as of 7/10/23. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time and the provider sat on the floor with them and assisted with providing toys. Sleep checks were completed as required. One infant was observed to be held for bottle feeding. The preschool children were having circle time. The teacher would call out a letter and the children would hunt for it. The children then had show and tell. Each child had the opportunity to show their car, stuffed animal, and make-up kit. Later the children went outside on the playground located at the front of the building. The children climbed on the stationary climbing structure and dug in the sand with buckets and shovels. The children washed hands when they returned inside and prepared for lunch. Lunch was observed and consisted of pizza with cheese, peas, pears, and milk. After lunch the children rested on linen covered mats. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. .0901(g) 510 Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. Documentation of permission from the parent to serve a milk alternative was not on file and available for review. .0901(h) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. The provider stated that the sunscreen and insect repellant had been used on the children. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. 10A NCAC 09 .0604(p) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. In the 2 files reviewed, documentation that the policies were shared with the parent was not on file. 10A NCAC 09 .0514(b) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/27/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Special Diet Information – Parents may request a special diet for their child. When this happens, documentation of the request must be placed in the child’s file giving specific instructions for how and when the parent wants the child to receive the food. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. You also reported that you did not have a written statement from the parent concerning serving an alternate milk product. Per our discussion, this information must be posted in the kitchen and in the classroom to ensure that anyone working in the facility is aware of the child’s special needs. Also, if any children have food allergies, these must also be posted in the kitchen and the classroom, and a medical action plan should be on file. You stated that neither child had an allergy and that this was the parents preference. Parental Permission to Administer Over the Counter Medication - Administering medication requires skill, knowledge, and careful attention to detail. Parents must give a provider written authorization to administer insect repellant or sunscreen to the child. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. Per our discussion, consider having parents sign new permission form at the same time each year. This helps with tracking when each form expires. Checking all medication permission forms at least monthly will also help to ensure that the information is current and accurate. You must be diligent in your adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. Storage of Medications – Most topical ointments can be safely stored 5 feet above the floor for easy access when needed. However, all aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” must be kept in locked storage. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. This violation was corrected during the visit. Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the outdoor play area and to ensure that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are clean and ready for use by the children. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. Per our discussion, consider taking the top off the boat and storing the materials in a waterproof container. This allows the children to use the boat as a dramatic play item and will help to prevent the accumulation of water and bugs in the equipment. The boat and all materials inside must be thoroughly cleaned before the children can be allowed to use them. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. The policies should be reviewed in detail to ensure the parent understands your policies concerning things like parent participation, smoking on the premises, and other important information. Per our discussion, consider creating a signature page to include all policies shared with parents before the child is enrolled. This type of document helps to ensure that you have covered all the required information and have the parent’s signature to document compliance with this requirement. Additional Information: Health and Safety Training and Five (5) Year Cycle Tracking Requirements - New staff are required to complete Health & Safety Training (H&S Training) within one year of hire and then complete training in all topic areas every five years. Staff who originally completed their initial Health & Safety Training in 2018 should have completed the 5 year cycle trainings. R. Gifford completed the trainings on 7/30/18 but has not completed a training in all required topic areas for the 5 year cycle. She must complete trainings in the following topic areas by 7/30/23: Prevention of Infectious Diseases Administration of Medication Handling and Storage of Hazardous Materials Prevention of Shaken Baby and Abusive Head Trauma Recognizing and Responding to Suspicions of Child Maltreatment To help meet this requirement, free H&S Trainings, developed specifically for providers in North Carolina, are available in Moodle on the DCDEE website. Southwestern Child Development Commission, www.swcdcinc.org, also offers an approved on-line option for H&S Training for a reasonable fee. Staff can continue to complete Recognizing and Responding to Suspicions of Child Maltreatment at www.preventchildabusenc.org. Once staff have completed the Recognizing and Responding to Suspicions of Child Maltreatment on the Prevent Child Abuse NC website, any approved training related to Child Maltreatment can be used to meet this topic area for the five-year cycle. Use the Health & Safety Training Log, available on the DCDEE website under Provider Documents, to document and track all H&S Training. Attach a certificate for each training topic area to log. These trainings can also be used to meet annual on-going training requirements. Moodle Support - The Division offers early childhood professionals a wide range of professional development opportunities through the online learning platform Moodle. DCDEE has established a new support email address and phone number to help providers navigate Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. This option is now available on Moodle at no cost. Before staff take the test, they should review the NC Child Care Rules, the NC Foundations of Early Education and Development, and the most current version of Caring for Our Children. Each of these will help them prepare to score well on the test. Fire and Sanitation Inspections – The State of Emergency due to Covid-19 has been lifted, and flexibility for having fire and sanitation inspections completed is no longer available. Ensure that your inspections are completed at least annually by contacting your Environmental Health Inspector and/or Fire Inspector prior to the expiration of your inspections. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0514 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 7/13/2023 Number Present: 11 Completed Date: 7/13/2023 Age: From 0 To 5 Total Minutes: 245 Time In: 08:55 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. J. Sawyer, Owner/administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers have at least 10 years of EC work experience. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The last annual compliance visit was conducted 8/24/22. The sanitation inspection was completed 9/15/22. with a “Superior” classification. The last fire inspection was conducted 1/26/23. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 83% as of 7/10/23. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time and the provider sat on the floor with them and assisted with providing toys. Sleep checks were completed as required. One infant was observed to be held for bottle feeding. The preschool children were having circle time. The teacher would call out a letter and the children would hunt for it. The children then had show and tell. Each child had the opportunity to show their car, stuffed animal, and make-up kit. Later the children went outside on the playground located at the front of the building. The children climbed on the stationary climbing structure and dug in the sand with buckets and shovels. The children washed hands when they returned inside and prepared for lunch. Lunch was observed and consisted of pizza with cheese, peas, pears, and milk. After lunch the children rested on linen covered mats. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. .0901(g) 510 Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. Documentation of permission from the parent to serve a milk alternative was not on file and available for review. .0901(h) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. The provider stated that the sunscreen and insect repellant had been used on the children. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. 10A NCAC 09 .0604(p) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. In the 2 files reviewed, documentation that the policies were shared with the parent was not on file. 10A NCAC 09 .0514(b) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/27/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Special Diet Information – Parents may request a special diet for their child. When this happens, documentation of the request must be placed in the child’s file giving specific instructions for how and when the parent wants the child to receive the food. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. You also reported that you did not have a written statement from the parent concerning serving an alternate milk product. Per our discussion, this information must be posted in the kitchen and in the classroom to ensure that anyone working in the facility is aware of the child’s special needs. Also, if any children have food allergies, these must also be posted in the kitchen and the classroom, and a medical action plan should be on file. You stated that neither child had an allergy and that this was the parents preference. Parental Permission to Administer Over the Counter Medication - Administering medication requires skill, knowledge, and careful attention to detail. Parents must give a provider written authorization to administer insect repellant or sunscreen to the child. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. Per our discussion, consider having parents sign new permission form at the same time each year. This helps with tracking when each form expires. Checking all medication permission forms at least monthly will also help to ensure that the information is current and accurate. You must be diligent in your adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. Storage of Medications – Most topical ointments can be safely stored 5 feet above the floor for easy access when needed. However, all aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” must be kept in locked storage. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. This violation was corrected during the visit. Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the outdoor play area and to ensure that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are clean and ready for use by the children. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. Per our discussion, consider taking the top off the boat and storing the materials in a waterproof container. This allows the children to use the boat as a dramatic play item and will help to prevent the accumulation of water and bugs in the equipment. The boat and all materials inside must be thoroughly cleaned before the children can be allowed to use them. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. The policies should be reviewed in detail to ensure the parent understands your policies concerning things like parent participation, smoking on the premises, and other important information. Per our discussion, consider creating a signature page to include all policies shared with parents before the child is enrolled. This type of document helps to ensure that you have covered all the required information and have the parent’s signature to document compliance with this requirement. Additional Information: Health and Safety Training and Five (5) Year Cycle Tracking Requirements - New staff are required to complete Health & Safety Training (H&S Training) within one year of hire and then complete training in all topic areas every five years. Staff who originally completed their initial Health & Safety Training in 2018 should have completed the 5 year cycle trainings. R. Gifford completed the trainings on 7/30/18 but has not completed a training in all required topic areas for the 5 year cycle. She must complete trainings in the following topic areas by 7/30/23: Prevention of Infectious Diseases Administration of Medication Handling and Storage of Hazardous Materials Prevention of Shaken Baby and Abusive Head Trauma Recognizing and Responding to Suspicions of Child Maltreatment To help meet this requirement, free H&S Trainings, developed specifically for providers in North Carolina, are available in Moodle on the DCDEE website. Southwestern Child Development Commission, www.swcdcinc.org, also offers an approved on-line option for H&S Training for a reasonable fee. Staff can continue to complete Recognizing and Responding to Suspicions of Child Maltreatment at www.preventchildabusenc.org. Once staff have completed the Recognizing and Responding to Suspicions of Child Maltreatment on the Prevent Child Abuse NC website, any approved training related to Child Maltreatment can be used to meet this topic area for the five-year cycle. Use the Health & Safety Training Log, available on the DCDEE website under Provider Documents, to document and track all H&S Training. Attach a certificate for each training topic area to log. These trainings can also be used to meet annual on-going training requirements. Moodle Support - The Division offers early childhood professionals a wide range of professional development opportunities through the online learning platform Moodle. DCDEE has established a new support email address and phone number to help providers navigate Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. This option is now available on Moodle at no cost. Before staff take the test, they should review the NC Child Care Rules, the NC Foundations of Early Education and Development, and the most current version of Caring for Our Children. Each of these will help them prepare to score well on the test. Fire and Sanitation Inspections – The State of Emergency due to Covid-19 has been lifted, and flexibility for having fire and sanitation inspections completed is no longer available. Ensure that your inspections are completed at least annually by contacting your Environmental Health Inspector and/or Fire Inspector prior to the expiration of your inspections. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0803 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 7/13/2023 Number Present: 11 Completed Date: 7/13/2023 Age: From 0 To 5 Total Minutes: 245 Time In: 08:55 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. J. Sawyer, Owner/administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers have at least 10 years of EC work experience. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The last annual compliance visit was conducted 8/24/22. The sanitation inspection was completed 9/15/22. with a “Superior” classification. The last fire inspection was conducted 1/26/23. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 83% as of 7/10/23. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time and the provider sat on the floor with them and assisted with providing toys. Sleep checks were completed as required. One infant was observed to be held for bottle feeding. The preschool children were having circle time. The teacher would call out a letter and the children would hunt for it. The children then had show and tell. Each child had the opportunity to show their car, stuffed animal, and make-up kit. Later the children went outside on the playground located at the front of the building. The children climbed on the stationary climbing structure and dug in the sand with buckets and shovels. The children washed hands when they returned inside and prepared for lunch. Lunch was observed and consisted of pizza with cheese, peas, pears, and milk. After lunch the children rested on linen covered mats. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. .0901(g) 510 Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. Documentation of permission from the parent to serve a milk alternative was not on file and available for review. .0901(h) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. The provider stated that the sunscreen and insect repellant had been used on the children. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. 10A NCAC 09 .0604(p) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. In the 2 files reviewed, documentation that the policies were shared with the parent was not on file. 10A NCAC 09 .0514(b) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/27/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Special Diet Information – Parents may request a special diet for their child. When this happens, documentation of the request must be placed in the child’s file giving specific instructions for how and when the parent wants the child to receive the food. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. You also reported that you did not have a written statement from the parent concerning serving an alternate milk product. Per our discussion, this information must be posted in the kitchen and in the classroom to ensure that anyone working in the facility is aware of the child’s special needs. Also, if any children have food allergies, these must also be posted in the kitchen and the classroom, and a medical action plan should be on file. You stated that neither child had an allergy and that this was the parents preference. Parental Permission to Administer Over the Counter Medication - Administering medication requires skill, knowledge, and careful attention to detail. Parents must give a provider written authorization to administer insect repellant or sunscreen to the child. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. Per our discussion, consider having parents sign new permission form at the same time each year. This helps with tracking when each form expires. Checking all medication permission forms at least monthly will also help to ensure that the information is current and accurate. You must be diligent in your adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. Storage of Medications – Most topical ointments can be safely stored 5 feet above the floor for easy access when needed. However, all aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” must be kept in locked storage. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. This violation was corrected during the visit. Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the outdoor play area and to ensure that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are clean and ready for use by the children. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. Per our discussion, consider taking the top off the boat and storing the materials in a waterproof container. This allows the children to use the boat as a dramatic play item and will help to prevent the accumulation of water and bugs in the equipment. The boat and all materials inside must be thoroughly cleaned before the children can be allowed to use them. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. The policies should be reviewed in detail to ensure the parent understands your policies concerning things like parent participation, smoking on the premises, and other important information. Per our discussion, consider creating a signature page to include all policies shared with parents before the child is enrolled. This type of document helps to ensure that you have covered all the required information and have the parent’s signature to document compliance with this requirement. Additional Information: Health and Safety Training and Five (5) Year Cycle Tracking Requirements - New staff are required to complete Health & Safety Training (H&S Training) within one year of hire and then complete training in all topic areas every five years. Staff who originally completed their initial Health & Safety Training in 2018 should have completed the 5 year cycle trainings. R. Gifford completed the trainings on 7/30/18 but has not completed a training in all required topic areas for the 5 year cycle. She must complete trainings in the following topic areas by 7/30/23: Prevention of Infectious Diseases Administration of Medication Handling and Storage of Hazardous Materials Prevention of Shaken Baby and Abusive Head Trauma Recognizing and Responding to Suspicions of Child Maltreatment To help meet this requirement, free H&S Trainings, developed specifically for providers in North Carolina, are available in Moodle on the DCDEE website. Southwestern Child Development Commission, www.swcdcinc.org, also offers an approved on-line option for H&S Training for a reasonable fee. Staff can continue to complete Recognizing and Responding to Suspicions of Child Maltreatment at www.preventchildabusenc.org. Once staff have completed the Recognizing and Responding to Suspicions of Child Maltreatment on the Prevent Child Abuse NC website, any approved training related to Child Maltreatment can be used to meet this topic area for the five-year cycle. Use the Health & Safety Training Log, available on the DCDEE website under Provider Documents, to document and track all H&S Training. Attach a certificate for each training topic area to log. These trainings can also be used to meet annual on-going training requirements. Moodle Support - The Division offers early childhood professionals a wide range of professional development opportunities through the online learning platform Moodle. DCDEE has established a new support email address and phone number to help providers navigate Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. This option is now available on Moodle at no cost. Before staff take the test, they should review the NC Child Care Rules, the NC Foundations of Early Education and Development, and the most current version of Caring for Our Children. Each of these will help them prepare to score well on the test. Fire and Sanitation Inspections – The State of Emergency due to Covid-19 has been lifted, and flexibility for having fire and sanitation inspections completed is no longer available. Ensure that your inspections are completed at least annually by contacting your Environmental Health Inspector and/or Fire Inspector prior to the expiration of your inspections. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: DING DONG SCHOOL Facility ID: 7055029 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 7/13/2023 Number Present: 11 Completed Date: 7/13/2023 Age: From 0 To 5 Total Minutes: 245 Time In: 08:55 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of my unannounced Annual Compliance Visit today was to monitor this program for compliance with applicable child care requirements. J. Sawyer, Owner/administrator, assisted me with today’s visit. Your program currently operates with a three-star license, issued 9/20/19 earning 2 points in the education component, 4 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for: 75% of lead teachers have at least 10 years of EC work experience. On June 27, 2023, the Division of Child Development and Early Education (DCDEE) introduced a cohort model and timeline for resuming the star rated license reassessments. This cohort model includes a preparation year and a reassessment year. Your facility will be in Cohort 2 which means your preparation year will be 7/1/24-6/30/25 and your reassessment year will be 7/1/25-6/30/26. There are opportunities within the preparation year that will help prepare your facility for the reassessment year. Additional information and supports are available on the Division website under Providers, Licensing, Star Rated License, and Resuming Star Rated License. The last annual compliance visit was conducted 8/24/22. The sanitation inspection was completed 9/15/22. with a “Superior” classification. The last fire inspection was conducted 1/26/23. and your facility was approved for daytime care only. The center's compliance history was reviewed with the operator. The program’s compliance history was 83% as of 7/10/23. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time and the provider sat on the floor with them and assisted with providing toys. Sleep checks were completed as required. One infant was observed to be held for bottle feeding. The preschool children were having circle time. The teacher would call out a letter and the children would hunt for it. The children then had show and tell. Each child had the opportunity to show their car, stuffed animal, and make-up kit. Later the children went outside on the playground located at the front of the building. The children climbed on the stationary climbing structure and dug in the sand with buckets and shovels. The children washed hands when they returned inside and prepared for lunch. Lunch was observed and consisted of pizza with cheese, peas, pears, and milk. After lunch the children rested on linen covered mats. Corporation Status: Per your statements and according to the NC Secretary of State's website, this facility is not currently owned or operated by a corporation. Please contact me prior to any changes regarding the ownership of this facility. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 508 Special diet or food allergy information was not posted where they can be seen in food preparation and eating areas. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. .0901(g) 510 Food required by special diet prescribed by health care professional or parent did not have written instructions and/or was not maintained on file at the center. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. Documentation of permission from the parent to serve a milk alternative was not on file and available for review. .0901(h) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. .2820(b) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. The provider stated that the sunscreen and insect repellant had been used on the children. 10A NCAC 09 .0803(1)(a & b) 856 The indoor and/or outdoor premises was not checked once a day, prior to initial use, ensuring debris, and broken equipment was removed and disposed of. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. 10A NCAC 09 .0604(p) 1203 Operational policies were not discussed with parents on or before the child's first day and/or they were not notified in writing of all changes. In the 2 files reviewed, documentation that the policies were shared with the parent was not on file. 10A NCAC 09 .0514(b) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/27/23, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Special Diet Information – Parents may request a special diet for their child. When this happens, documentation of the request must be placed in the child’s file giving specific instructions for how and when the parent wants the child to receive the food. At lunch, in space 1, one child was served Lactaid milk and one child was served almond milk. No information concerning special diets was posted in the classroom or the kitchen. You also reported that you did not have a written statement from the parent concerning serving an alternate milk product. Per our discussion, this information must be posted in the kitchen and in the classroom to ensure that anyone working in the facility is aware of the child’s special needs. Also, if any children have food allergies, these must also be posted in the kitchen and the classroom, and a medical action plan should be on file. You stated that neither child had an allergy and that this was the parents preference. Parental Permission to Administer Over the Counter Medication - Administering medication requires skill, knowledge, and careful attention to detail. Parents must give a provider written authorization to administer insect repellant or sunscreen to the child. Of 11 Topical Ointment permission forms, posted in the space 1, 3 had expired. Per our discussion, consider having parents sign new permission form at the same time each year. This helps with tracking when each form expires. Checking all medication permission forms at least monthly will also help to ensure that the information is current and accurate. You must be diligent in your adherence to the medication administration policy and procedures to prevent any inadvertent medication errors, which may be harmful to the child. Storage of Medications – Most topical ointments can be safely stored 5 feet above the floor for easy access when needed. However, all aerosol spray cans, and any items that have more warnings than just “Keep out of reach of children” must be kept in locked storage. The medication box in space 1 was stored 5 feet above the floor, but the padlock was not closed. Aerosol cans of insect repellant were stored in the box. Take a fresh look at where and how these items are stored to make them quick and easy to access when needed, but still maintain the safety of the children in care. This violation was corrected during the visit. Playground Safety - Regular outdoor inspections are critical to prevent deterioration of equipment and accumulation of hazardous materials within the outdoor play area and to ensure that appropriate repairs are made as soon as possible. The outdoor play area should be inspected daily to ensure the materials are clean and ready for use by the children. The boat sand box on the infant/toddler playground had materials stored inside. The bottom of the boat had mildew and insects were swarming inside the cover. Per our discussion, consider taking the top off the boat and storing the materials in a waterproof container. This allows the children to use the boat as a dramatic play item and will help to prevent the accumulation of water and bugs in the equipment. The boat and all materials inside must be thoroughly cleaned before the children can be allowed to use them. Operational Policies – It is good business practice to share information with parents on how you run your business and what you expect from them. Operational policies are required to be shared with parents at enrollment. The policies should be reviewed in detail to ensure the parent understands your policies concerning things like parent participation, smoking on the premises, and other important information. Per our discussion, consider creating a signature page to include all policies shared with parents before the child is enrolled. This type of document helps to ensure that you have covered all the required information and have the parent’s signature to document compliance with this requirement. Additional Information: Health and Safety Training and Five (5) Year Cycle Tracking Requirements - New staff are required to complete Health & Safety Training (H&S Training) within one year of hire and then complete training in all topic areas every five years. Staff who originally completed their initial Health & Safety Training in 2018 should have completed the 5 year cycle trainings. R. Gifford completed the trainings on 7/30/18 but has not completed a training in all required topic areas for the 5 year cycle. She must complete trainings in the following topic areas by 7/30/23: Prevention of Infectious Diseases Administration of Medication Handling and Storage of Hazardous Materials Prevention of Shaken Baby and Abusive Head Trauma Recognizing and Responding to Suspicions of Child Maltreatment To help meet this requirement, free H&S Trainings, developed specifically for providers in North Carolina, are available in Moodle on the DCDEE website. Southwestern Child Development Commission, www.swcdcinc.org, also offers an approved on-line option for H&S Training for a reasonable fee. Staff can continue to complete Recognizing and Responding to Suspicions of Child Maltreatment at www.preventchildabusenc.org. Once staff have completed the Recognizing and Responding to Suspicions of Child Maltreatment on the Prevent Child Abuse NC website, any approved training related to Child Maltreatment can be used to meet this topic area for the five-year cycle. Use the Health & Safety Training Log, available on the DCDEE website under Provider Documents, to document and track all H&S Training. Attach a certificate for each training topic area to log. These trainings can also be used to meet annual on-going training requirements. Moodle Support - The Division offers early childhood professionals a wide range of professional development opportunities through the online learning platform Moodle. DCDEE has established a new support email address and phone number to help providers navigate Moodle. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. The NC Early Childhood Credential Equivalency Exam is another pathway option comparable to a NC Early Childhood Credential. This equivalency exam assesses the foundations of culturally responsive, equitable and inclusive early childhood education, planning intentional developmentally appropriate experiences, learning activities, and teaching strategies for indoor and outdoor environments for all young children, guidance techniques, and professionalism. This option is now available on Moodle at no cost. Before staff take the test, they should review the NC Child Care Rules, the NC Foundations of Early Education and Development, and the most current version of Caring for Our Children. Each of these will help them prepare to score well on the test. Fire and Sanitation Inspections – The State of Emergency due to Covid-19 has been lifted, and flexibility for having fire and sanitation inspections completed is no longer available. Ensure that your inspections are completed at least annually by contacting your Environmental Health Inspector and/or Fire Inspector prior to the expiration of your inspections. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times