Home › NC › Elizabeth City › Creative Minds Learning Center LLC
Creative Minds Learning Center LLC
1092 US Highway 17 South, Elizabeth City NC 27909 · License #70000348 · Child Care Center
Contact
- Phone
- (252) 335-5833
- Website
- Add via profile claim
- Address
- 1092 US Highway 17 South, Elizabeth City NC 27909 · Directions
Hours
Not published by the state. Owners can add hours via profile claim.
Care & schedule
When they operate
Schedule type not published.
Ages served
- 4-Star quality rating
- Does not accept subsidy
- Licensed for 58 children
Inspection history & violations
Source: North Carolina's child care licensing agency- Violation
10A NCAC 09 .0803 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/25/2026 Number Present: 49 Completed Date: 6/25/2026 Age: From 0 To 7 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. C. Hurdle, administrator assisted me with the visit. Your program currently operates with a four-star license, issued May 2, 2025, earning 5 points in the education component, 6 points in the program standards component and 1 quality point for the center having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher and group leader over the last 12 months. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent as of June 25, 2026. The NC Secretary of State website was reviewed on June 25, 2026, Creative Minds Learning Center LLC was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Children in Space #1 were also observed eating snacks and interacting with the caregiver. Children in Space #2 were engaged in floor play, napping, bottle feeding, eating snacks and interacting with caregivers. Children in Space # 4 were reviewing water play safety inside the classroom. Children in Space #1, 3, 4, 5, & 6 were participating in water play activities outside. Snack consisted of cereal and milk. Lunch was also observed and consisted of sliced ham, bread, cucumbers with ranch dressing, pineapples and milk. The following violations were documented. Violation Number Comment Rule 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. A gas tank adjacent to the facility was accessible to children who engaged in water play outside the fenced area. .0604(n) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Aquaphor diaper cream, Think Baby cream, Babo Botanicals cream and Aveeno sunscreen kept on site for children did not include written authorization forms from the parent/guardian. 10A NCAC 09 .0803(1)(a & b) 1856 Center was using an inflatable and it was not during a special event. A inflatable with pool and slide was used by children today during water play activities. .0605(s) 1915 Aquatic activities were permitted in hot tubs, spas, saunas or steam rooms, portable wading pools, natural bodies of water, or other unfiltered non disinfected containments of water. Wading pools were used for water play activities today during outside play for preschool and school age children in care. .1403(b)(1-5) 9995 A violation was found for which there is no item number. Vaccination records or therapy documentation was not maintained onsite for a dog observed in the facility and interacting with children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. ABCMS REQUIREMENTS: The ABCMS link indicated their were no matches for your program. I informed you the the training must be completed in MOODLE from the Division's website. I shared once the training is completed, you will receive a code to provide to the staff. Staff will need to add the code to their criminal background portal. After this is done, you will then revisit the ABCMS portal to update staff information and link them to your program. Contact me if you need assistance or guidance with this process. TECHNICAL ASSISTANCE: Water Play Activities: During today's visit, I observed children participating in water play activities. Wading pools and inflatables were being used as part of the activity. I discussed the child care requirements related to safe water play and explained that the use of wading pools and inflatable for children's water play is prohibited. As we reviewed the applicable child care rules and I emphasized alternate water play options, such as sprinklers, water tables, and other activities that provide opportunities for water play while maintaining compliance with licensing requirements. We also discussed the importance of ensuring children's safety during all summer water play activities through active supervision and the use of approved equipment. Additionally, although documentation authorizing children to play outside the fenced area had been obtained from parents, I expressed concern that one area used for water play allowed children access to a gas tank located adjacent to the facility. I explained that this presents a potential safety hazard and recommended relocating water play activities to an area that is free of hazards and prevents children from accessing potentially dangerous equipment or structures. You shared the program would utilize water sprinklers moving forward to ensure safety water play for children in care. Pet on the Premises: Upon arrival, I observed a small dog inside the child care facility. During the visit, the dog was taken through the child care center and outside while children were participating in water play activities. I reviewed and discussed the applicable sanitation requirements regarding animals on child care premises specifically, the information which specify that dogs are only permitted on the premises for approved special activities or as therapy animals when all applicable health and sanitation requirements are met. You stated that the dog is currently training to become a therapy dog and has received the required vaccinations. However, documentation verifying the dog's vaccination status and therapy designation or training was not available for review during today's visit. I advised you to contact the local Environmental Health/Sanitation Department to obtain additional guidance regarding the requirements and guidelines for keeping a dog on the child care premises and to ensure compliance with all applicable sanitation requirements before allowing the dog to be present in areas accessed by children. When animals are present in a child care setting, protecting children's health and safety should always be the primary consideration. The following guidance may assist programs in maintaining a safe environment for children. •Ensure the animal is calm, healthy, and has a temperament appropriate for interaction with young children •Always keep the animal under the control of a responsible adult and never leave an animal alone with children •Teach children to interact with animals gently and respectfully and to avoid pulling tails, ears, or disturbing animals while eating or sleeping. •Require children and staff to wash their hands with soap and water immediately after touching an animal or its belongings. •Keep animals out of food preparation, food service, and dining areas. You should also develop a policy outlining the information about the pet on the premises, discussing the purpose, notifying parents of the pet’s presence and any additional information you deem important. This would also be a good time to discuss allergies with parents to determine whether to allow children around the animal. QRIS Pathway to the STARS: We talked about the transition of child care program from the original quality rating improvement system to the pathway to the stars system. You shared the program is already implementing the component for the pathway and would be ready for the transition. You should have staff start completing their professional goals on the continuous quality improvement plan template. This will create an opportunity for staff to become familiar with the tool and the process of goal setting. It also ensures staff are already meeting this component. Documentation for family engagement and resources offered through the program should be retained and available for review during the rated license process. All staff’s education should be evaluated by DCDEE WORKS. A status letter must be provided and utilized to determine their education level. Updated transcripts should be submitted for evaluation. I shared this is a great time to start reviewing the QRIS documentation to determine the requirements to meet and as well as helping with determine which pathway choice you would like to follow. REMINDERS/RESOURCES: A copy of the program current fire inspection report must be submitted to your consultant. The fire inspection could not be retrieved today due to internet connectivity. Once you gain access to your email, send a copy of the fire inspection report to me. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. This is also a great tool for staff to Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Albemarle Alliance for Children & Families is available to provide your program with training, technical assistance and support. The Agency can be reached at (252) 333-1233 or visit their website at https://www.aacfnc.org. The location address is 1403 Parkview Dr, Elizabeth City, NC 27909. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/25/2026 Number Present: 49 Completed Date: 6/25/2026 Age: From 0 To 7 Total Minutes: 210 Time In: 09:00 AM Time Out: 12:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. C. Hurdle, administrator assisted me with the visit. Your program currently operates with a four-star license, issued May 2, 2025, earning 5 points in the education component, 6 points in the program standards component and 1 quality point for the center having a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher and group leader over the last 12 months. The center's compliance history was reviewed with the operator. The program’s compliance history was eighty-four percent as of June 25, 2026. The NC Secretary of State website was reviewed on June 25, 2026, Creative Minds Learning Center LLC was listed as current- active. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today; all indoor and outdoor areas used by children were monitored. Children in Space #1 were also observed eating snacks and interacting with the caregiver. Children in Space #2 were engaged in floor play, napping, bottle feeding, eating snacks and interacting with caregivers. Children in Space # 4 were reviewing water play safety inside the classroom. Children in Space #1, 3, 4, 5, & 6 were participating in water play activities outside. Snack consisted of cereal and milk. Lunch was also observed and consisted of sliced ham, bread, cucumbers with ranch dressing, pineapples and milk. The following violations were documented. Violation Number Comment Rule 829 Gas tanks, gas, and/or charcoal grills, were not inaccessible or in a protective enclosure, making them accessible to children. A gas tank adjacent to the facility was accessible to children who engaged in water play outside the fenced area. .0604(n) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. Aquaphor diaper cream, Think Baby cream, Babo Botanicals cream and Aveeno sunscreen kept on site for children did not include written authorization forms from the parent/guardian. 10A NCAC 09 .0803(1)(a & b) 1856 Center was using an inflatable and it was not during a special event. A inflatable with pool and slide was used by children today during water play activities. .0605(s) 1915 Aquatic activities were permitted in hot tubs, spas, saunas or steam rooms, portable wading pools, natural bodies of water, or other unfiltered non disinfected containments of water. Wading pools were used for water play activities today during outside play for preschool and school age children in care. .1403(b)(1-5) 9995 A violation was found for which there is no item number. Vaccination records or therapy documentation was not maintained onsite for a dog observed in the facility and interacting with children. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violations documented must be corrected immediately. On or before July 9, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 FACILITY PROFILE INFORMATION: You verified the phone number, email address and mailing address listed on the facility profile are correct. If changes in your facility’s information occur in the future, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov to discuss the changes and ensure accurate information is updated in our system. ABCMS REQUIREMENTS: The ABCMS link indicated their were no matches for your program. I informed you the the training must be completed in MOODLE from the Division's website. I shared once the training is completed, you will receive a code to provide to the staff. Staff will need to add the code to their criminal background portal. After this is done, you will then revisit the ABCMS portal to update staff information and link them to your program. Contact me if you need assistance or guidance with this process. TECHNICAL ASSISTANCE: Water Play Activities: During today's visit, I observed children participating in water play activities. Wading pools and inflatables were being used as part of the activity. I discussed the child care requirements related to safe water play and explained that the use of wading pools and inflatable for children's water play is prohibited. As we reviewed the applicable child care rules and I emphasized alternate water play options, such as sprinklers, water tables, and other activities that provide opportunities for water play while maintaining compliance with licensing requirements. We also discussed the importance of ensuring children's safety during all summer water play activities through active supervision and the use of approved equipment. Additionally, although documentation authorizing children to play outside the fenced area had been obtained from parents, I expressed concern that one area used for water play allowed children access to a gas tank located adjacent to the facility. I explained that this presents a potential safety hazard and recommended relocating water play activities to an area that is free of hazards and prevents children from accessing potentially dangerous equipment or structures. You shared the program would utilize water sprinklers moving forward to ensure safety water play for children in care. Pet on the Premises: Upon arrival, I observed a small dog inside the child care facility. During the visit, the dog was taken through the child care center and outside while children were participating in water play activities. I reviewed and discussed the applicable sanitation requirements regarding animals on child care premises specifically, the information which specify that dogs are only permitted on the premises for approved special activities or as therapy animals when all applicable health and sanitation requirements are met. You stated that the dog is currently training to become a therapy dog and has received the required vaccinations. However, documentation verifying the dog's vaccination status and therapy designation or training was not available for review during today's visit. I advised you to contact the local Environmental Health/Sanitation Department to obtain additional guidance regarding the requirements and guidelines for keeping a dog on the child care premises and to ensure compliance with all applicable sanitation requirements before allowing the dog to be present in areas accessed by children. When animals are present in a child care setting, protecting children's health and safety should always be the primary consideration. The following guidance may assist programs in maintaining a safe environment for children. •Ensure the animal is calm, healthy, and has a temperament appropriate for interaction with young children •Always keep the animal under the control of a responsible adult and never leave an animal alone with children •Teach children to interact with animals gently and respectfully and to avoid pulling tails, ears, or disturbing animals while eating or sleeping. •Require children and staff to wash their hands with soap and water immediately after touching an animal or its belongings. •Keep animals out of food preparation, food service, and dining areas. You should also develop a policy outlining the information about the pet on the premises, discussing the purpose, notifying parents of the pet’s presence and any additional information you deem important. This would also be a good time to discuss allergies with parents to determine whether to allow children around the animal. QRIS Pathway to the STARS: We talked about the transition of child care program from the original quality rating improvement system to the pathway to the stars system. You shared the program is already implementing the component for the pathway and would be ready for the transition. You should have staff start completing their professional goals on the continuous quality improvement plan template. This will create an opportunity for staff to become familiar with the tool and the process of goal setting. It also ensures staff are already meeting this component. Documentation for family engagement and resources offered through the program should be retained and available for review during the rated license process. All staff’s education should be evaluated by DCDEE WORKS. A status letter must be provided and utilized to determine their education level. Updated transcripts should be submitted for evaluation. I shared this is a great time to start reviewing the QRIS documentation to determine the requirements to meet and as well as helping with determine which pathway choice you would like to follow. REMINDERS/RESOURCES: A copy of the program current fire inspection report must be submitted to your consultant. The fire inspection could not be retrieved today due to internet connectivity. Once you gain access to your email, send a copy of the fire inspection report to me. Raise NC Newsletter: Weekly newsletter emailed to facility email including relevant information from the Division, training opportunities, grants, and more. You can sign up to receive Raise NC on the What’s New tab. This is also a great tool for staff to Southwestern Child Development Commission, www.swcdcinc.org, Child Care Resources Inc., https://www.childcareresourcesinc.org/ and Early Years, https://www.earlyyearsnc.org/ offer DCDEE approved, on-line, self-paced and virtual real-time training and CEUs. SWCDC also offers affordable annual packages allowing you to take as many courses as you need or want for one price. Albemarle Alliance for Children & Families is available to provide your program with training, technical assistance and support. The Agency can be reached at (252) 333-1233 or visit their website at https://www.aacfnc.org. The location address is 1403 Parkview Dr, Elizabeth City, NC 27909. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0601 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-049L Visit Date: 5/20/2026 Number Present: 44 Completed Date: 5/20/2026 Age: From 0 To 5 Total Minutes: 396 Time In: 09:44 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Jennifer Bradshaw Garrett, Child Care Consultant, accompanied me on the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision, emergency medical practices related to incident reports, sanitation requirements related to food/bottle prep and hygiene, a safe environment was not in compliance, and parents are denied access to the facility. C. Hurdle, Owner Administrator and A. King, Administrator, assisted me with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Additionally, I observed the indoor and outdoor spaces used by the children. I observed the children and teachers during routine care activities, small group activities, and free play. Children were observed using wooden blocks, magnet tiles, and puzzles. Teachers facilitated art activities, a bingo game, and a matching game. Today’s menu consisted of fish sticks, green beans, peaches, bread, and milk. The allegations were shared with you and staff. You reported there have been some situations that occurred with two families which resulted in the children being disenrolled that could have led to the report; however, there have been no instances where non-compliance with the allegations occurred to your knowledge. Regarding the allegation that adequate supervision is not maintained for children in care, I observed indoor and outdoor spaces and interviewed the Administrator and three (3) caregivers. The administrator and caregivers reported that supervision requirements were reviewed at new staff orientation and staff meetings. You and staff reported there was no knowledge of the allegation. Additionally, you and staff stated that there has been no observation of children being unsupervised at any time while in care. You and staff shared your knowledge of the child care requirements related to supervision. The Administrator reported she monitors classrooms daily and assists with coverage in the classroom as needed. Based on the interviews and classroom observations, I verified that staff position themselves where they can see, hear and intervene as needed. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that adequate supervision was not maintained for children in care was unconfirmed. Regarding the allegation that emergency medical practices relating to incident reports, I reviewed incident reports signed by parent and incident logs completed from August 2025 through May 2026. During the interview with the Administrator and three (3) caregivers it was reported that incident reports are sent to parents immediately through Brightwheel and text messages. Parents are asked in the message whether they would like a copy of the incident report. For parents who request the incident report, a copy is given to them at pick-up. Upon review of records, I verified that written incident reports are provided and signed by parents. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that emergency medical practices relating to incident reports was unconfirmed. Regarding the allegation of food/bottle prep and hygiene, I observed in the classroom and kitchen and interviewed the Administrator and one (1) caregiver. Upon review of records, I verified that written bottle preparation policies are provided and signed by parents. A copy of the policies were in children files. You and the staff member stated bottle are prepared at the center, Additionally, the parents provide formula for the center. Various types of formula was observed int he kitchen. Bottle were retrieved after breakfast, cleaned and placed in the strainer to air dry. A copy of the amount of formula each infant receives was posted in the kitchen above the food prep station. You reported guidance regarding bottle preparation was provided by Environmental Health. One of the caregiver reported children hands and face are cleaned with a wipe after meals. She added at no time are children sent home with residue on their hands and faces. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that food/bottle prep and hygiene was unconfirmed. Regarding the allegation that a safe environment was not in compliance, I observed indoor and outdoor spaces and interviewed the Administrator and three (3) caregivers. I reviewed the Administrator’s written documentation of classroom observations and caregiver’s responses to correct areas of concern. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that a safe environment was not in compliance was unconfirmed. Regarding the allegation that parents are denied access to the facility, I interviewed the Administrator and three (3) caregivers. It was reported that parents are given access to enter the building when requested. You reported parents of infants are required to enter and bring their children to the classroom. You shared this process helps with streamlining departures for older children. During the visit, I observed parents entering the building to pick up infants and talk with the caregivers. You reported there was one instance when a parent was denied access; however, that was after the center was closed and only one staff present. You also shared the parent had already picked up his children; therefore, access was not warranted. You concluded by saying access was denied for staff safety. Based on information received from interviews, the finding regarding the allegation that parents are denied access to the facility, was not in compliance was unconfirmed The following two (2) violations were observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The xylophone in outdoor space 5 had four (4) protruding bolts. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 5, a medication authorization form was not on file for cornstarch provided by a parent for diaper changes. 10A NCAC 09 .0803(1)(a & b) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The thermometer in Space #5 where infants are cared for registered 77 degrees Fahrenheit at one checkpoint during the visit and 83 degrees Fahrenheit at the second checkpoint. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 3, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 Keshia.Hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678email@dhhs.nc.gov Technical Assistance Over-the-Counter Medication: To ensure safe administration, all medications including, over-the-counter medication must have written instructions and authorization for the child's parent before administering. In space 5, a medication authorization form was not on file for cornstarch provided by a parent for diaper changes. The caregiver said the parent had brought in the cornstarch that morning and a medical authorization form was not completed. Review the rules for medication authorization with your staff, return the cornstarch to the parent or have the parent complete a medication authorization form. In you compliance letter state the date authorization was received or the cornstarch was returned to the parent. Safe Indoor and Outdoor Space: Safe Outdoor: Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. Equipment and furnishings that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. Disrepair may expose objects that are hazardous to children such as sharp points or corners; splinters; protruding nails, bolts, or other components that could entangle clothing or snag skin. The xylophone in outdoor space 5 had four (4) protruding bolts. You said you are in the process of renovating the outdoor areas. Immediately make the xylophone inaccessible to children, adjust the bolts so they do not protrude or remove the xylophone from the outdoor space. Reminders: During the visit we had a conversation about the entrance door being locked door. You stated that the entrance door has always been locked due to safety concerns. I shared the requirements of the lock door policy and explained research will be conducted to see if a lock door policy is required for your program and follow up will be provided. Resources Reach out to Cindy Smith, Child Care Health Consultant, at Cindy@aacfnc.org for guidance on writing a potty-training policy and send a copy of it to me to review prior to distributing to parents. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Keshia Hayward, Child Care Consultant at Keshia.Hayward@dhhs.nc.gov or (252)214-2709or Jennifer Linhardt, Licensing Supervisor at Jennifer.Linhardt@dhhs.nc.gov or (252) 373-4199 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0803 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-049L Visit Date: 5/20/2026 Number Present: 44 Completed Date: 5/20/2026 Age: From 0 To 5 Total Minutes: 396 Time In: 09:44 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Jennifer Bradshaw Garrett, Child Care Consultant, accompanied me on the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision, emergency medical practices related to incident reports, sanitation requirements related to food/bottle prep and hygiene, a safe environment was not in compliance, and parents are denied access to the facility. C. Hurdle, Owner Administrator and A. King, Administrator, assisted me with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Additionally, I observed the indoor and outdoor spaces used by the children. I observed the children and teachers during routine care activities, small group activities, and free play. Children were observed using wooden blocks, magnet tiles, and puzzles. Teachers facilitated art activities, a bingo game, and a matching game. Today’s menu consisted of fish sticks, green beans, peaches, bread, and milk. The allegations were shared with you and staff. You reported there have been some situations that occurred with two families which resulted in the children being disenrolled that could have led to the report; however, there have been no instances where non-compliance with the allegations occurred to your knowledge. Regarding the allegation that adequate supervision is not maintained for children in care, I observed indoor and outdoor spaces and interviewed the Administrator and three (3) caregivers. The administrator and caregivers reported that supervision requirements were reviewed at new staff orientation and staff meetings. You and staff reported there was no knowledge of the allegation. Additionally, you and staff stated that there has been no observation of children being unsupervised at any time while in care. You and staff shared your knowledge of the child care requirements related to supervision. The Administrator reported she monitors classrooms daily and assists with coverage in the classroom as needed. Based on the interviews and classroom observations, I verified that staff position themselves where they can see, hear and intervene as needed. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that adequate supervision was not maintained for children in care was unconfirmed. Regarding the allegation that emergency medical practices relating to incident reports, I reviewed incident reports signed by parent and incident logs completed from August 2025 through May 2026. During the interview with the Administrator and three (3) caregivers it was reported that incident reports are sent to parents immediately through Brightwheel and text messages. Parents are asked in the message whether they would like a copy of the incident report. For parents who request the incident report, a copy is given to them at pick-up. Upon review of records, I verified that written incident reports are provided and signed by parents. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that emergency medical practices relating to incident reports was unconfirmed. Regarding the allegation of food/bottle prep and hygiene, I observed in the classroom and kitchen and interviewed the Administrator and one (1) caregiver. Upon review of records, I verified that written bottle preparation policies are provided and signed by parents. A copy of the policies were in children files. You and the staff member stated bottle are prepared at the center, Additionally, the parents provide formula for the center. Various types of formula was observed int he kitchen. Bottle were retrieved after breakfast, cleaned and placed in the strainer to air dry. A copy of the amount of formula each infant receives was posted in the kitchen above the food prep station. You reported guidance regarding bottle preparation was provided by Environmental Health. One of the caregiver reported children hands and face are cleaned with a wipe after meals. She added at no time are children sent home with residue on their hands and faces. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that food/bottle prep and hygiene was unconfirmed. Regarding the allegation that a safe environment was not in compliance, I observed indoor and outdoor spaces and interviewed the Administrator and three (3) caregivers. I reviewed the Administrator’s written documentation of classroom observations and caregiver’s responses to correct areas of concern. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that a safe environment was not in compliance was unconfirmed. Regarding the allegation that parents are denied access to the facility, I interviewed the Administrator and three (3) caregivers. It was reported that parents are given access to enter the building when requested. You reported parents of infants are required to enter and bring their children to the classroom. You shared this process helps with streamlining departures for older children. During the visit, I observed parents entering the building to pick up infants and talk with the caregivers. You reported there was one instance when a parent was denied access; however, that was after the center was closed and only one staff present. You also shared the parent had already picked up his children; therefore, access was not warranted. You concluded by saying access was denied for staff safety. Based on information received from interviews, the finding regarding the allegation that parents are denied access to the facility, was not in compliance was unconfirmed The following two (2) violations were observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The xylophone in outdoor space 5 had four (4) protruding bolts. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 5, a medication authorization form was not on file for cornstarch provided by a parent for diaper changes. 10A NCAC 09 .0803(1)(a & b) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The thermometer in Space #5 where infants are cared for registered 77 degrees Fahrenheit at one checkpoint during the visit and 83 degrees Fahrenheit at the second checkpoint. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 3, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 Keshia.Hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678email@dhhs.nc.gov Technical Assistance Over-the-Counter Medication: To ensure safe administration, all medications including, over-the-counter medication must have written instructions and authorization for the child's parent before administering. In space 5, a medication authorization form was not on file for cornstarch provided by a parent for diaper changes. The caregiver said the parent had brought in the cornstarch that morning and a medical authorization form was not completed. Review the rules for medication authorization with your staff, return the cornstarch to the parent or have the parent complete a medication authorization form. In you compliance letter state the date authorization was received or the cornstarch was returned to the parent. Safe Indoor and Outdoor Space: Safe Outdoor: Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. Equipment and furnishings that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. Disrepair may expose objects that are hazardous to children such as sharp points or corners; splinters; protruding nails, bolts, or other components that could entangle clothing or snag skin. The xylophone in outdoor space 5 had four (4) protruding bolts. You said you are in the process of renovating the outdoor areas. Immediately make the xylophone inaccessible to children, adjust the bolts so they do not protrude or remove the xylophone from the outdoor space. Reminders: During the visit we had a conversation about the entrance door being locked door. You stated that the entrance door has always been locked due to safety concerns. I shared the requirements of the lock door policy and explained research will be conducted to see if a lock door policy is required for your program and follow up will be provided. Resources Reach out to Cindy Smith, Child Care Health Consultant, at Cindy@aacfnc.org for guidance on writing a potty-training policy and send a copy of it to me to review prior to distributing to parents. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Keshia Hayward, Child Care Consultant at Keshia.Hayward@dhhs.nc.gov or (252)214-2709or Jennifer Linhardt, Licensing Supervisor at Jennifer.Linhardt@dhhs.nc.gov or (252) 373-4199 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-049L Visit Date: 5/20/2026 Number Present: 44 Completed Date: 5/20/2026 Age: From 0 To 5 Total Minutes: 396 Time In: 09:44 AM Time Out: 04:20 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Visit Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. Jennifer Bradshaw Garrett, Child Care Consultant, accompanied me on the visit. The allegations are as follows: There are concerns that children are not being provided with adequate supervision, emergency medical practices related to incident reports, sanitation requirements related to food/bottle prep and hygiene, a safe environment was not in compliance, and parents are denied access to the facility. C. Hurdle, Owner Administrator and A. King, Administrator, assisted me with the visit. Staff/child ratio, group size, supervision, use of licensed space, space capacity, license restrictions, and the outdoor environment were monitored. The license and emergency care plan were posted. Fire drills, medication administration, and storage of hazardous products were also monitored. Additionally, I observed the indoor and outdoor spaces used by the children. I observed the children and teachers during routine care activities, small group activities, and free play. Children were observed using wooden blocks, magnet tiles, and puzzles. Teachers facilitated art activities, a bingo game, and a matching game. Today’s menu consisted of fish sticks, green beans, peaches, bread, and milk. The allegations were shared with you and staff. You reported there have been some situations that occurred with two families which resulted in the children being disenrolled that could have led to the report; however, there have been no instances where non-compliance with the allegations occurred to your knowledge. Regarding the allegation that adequate supervision is not maintained for children in care, I observed indoor and outdoor spaces and interviewed the Administrator and three (3) caregivers. The administrator and caregivers reported that supervision requirements were reviewed at new staff orientation and staff meetings. You and staff reported there was no knowledge of the allegation. Additionally, you and staff stated that there has been no observation of children being unsupervised at any time while in care. You and staff shared your knowledge of the child care requirements related to supervision. The Administrator reported she monitors classrooms daily and assists with coverage in the classroom as needed. Based on the interviews and classroom observations, I verified that staff position themselves where they can see, hear and intervene as needed. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that adequate supervision was not maintained for children in care was unconfirmed. Regarding the allegation that emergency medical practices relating to incident reports, I reviewed incident reports signed by parent and incident logs completed from August 2025 through May 2026. During the interview with the Administrator and three (3) caregivers it was reported that incident reports are sent to parents immediately through Brightwheel and text messages. Parents are asked in the message whether they would like a copy of the incident report. For parents who request the incident report, a copy is given to them at pick-up. Upon review of records, I verified that written incident reports are provided and signed by parents. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that emergency medical practices relating to incident reports was unconfirmed. Regarding the allegation of food/bottle prep and hygiene, I observed in the classroom and kitchen and interviewed the Administrator and one (1) caregiver. Upon review of records, I verified that written bottle preparation policies are provided and signed by parents. A copy of the policies were in children files. You and the staff member stated bottle are prepared at the center, Additionally, the parents provide formula for the center. Various types of formula was observed int he kitchen. Bottle were retrieved after breakfast, cleaned and placed in the strainer to air dry. A copy of the amount of formula each infant receives was posted in the kitchen above the food prep station. You reported guidance regarding bottle preparation was provided by Environmental Health. One of the caregiver reported children hands and face are cleaned with a wipe after meals. She added at no time are children sent home with residue on their hands and faces. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that food/bottle prep and hygiene was unconfirmed. Regarding the allegation that a safe environment was not in compliance, I observed indoor and outdoor spaces and interviewed the Administrator and three (3) caregivers. I reviewed the Administrator’s written documentation of classroom observations and caregiver’s responses to correct areas of concern. Based on information received from interviews and reviewed documentation, the finding regarding the allegation that a safe environment was not in compliance was unconfirmed. Regarding the allegation that parents are denied access to the facility, I interviewed the Administrator and three (3) caregivers. It was reported that parents are given access to enter the building when requested. You reported parents of infants are required to enter and bring their children to the classroom. You shared this process helps with streamlining departures for older children. During the visit, I observed parents entering the building to pick up infants and talk with the caregivers. You reported there was one instance when a parent was denied access; however, that was after the center was closed and only one staff present. You also shared the parent had already picked up his children; therefore, access was not warranted. You concluded by saying access was denied for staff safety. Based on information received from interviews, the finding regarding the allegation that parents are denied access to the facility, was not in compliance was unconfirmed The following two (2) violations were observed. Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. The xylophone in outdoor space 5 had four (4) protruding bolts. 10A NCAC 09 .0601(a) 842 A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In space 5, a medication authorization form was not on file for cornstarch provided by a parent for diaper changes. 10A NCAC 09 .0803(1)(a & b) 886 The temperature in a room where infants aged 12 months or younger where sleeping exceeded 75 degrees. The thermometer in Space #5 where infants are cared for registered 77 degrees Fahrenheit at one checkpoint during the visit and 83 degrees Fahrenheit at the second checkpoint. .0606(a)(5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before June 3, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 Keshia.Hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678email@dhhs.nc.gov Technical Assistance Over-the-Counter Medication: To ensure safe administration, all medications including, over-the-counter medication must have written instructions and authorization for the child's parent before administering. In space 5, a medication authorization form was not on file for cornstarch provided by a parent for diaper changes. The caregiver said the parent had brought in the cornstarch that morning and a medical authorization form was not completed. Review the rules for medication authorization with your staff, return the cornstarch to the parent or have the parent complete a medication authorization form. In you compliance letter state the date authorization was received or the cornstarch was returned to the parent. Safe Indoor and Outdoor Space: Safe Outdoor: Daily checks of the outdoor environment should be done to address any safety hazards present in the environment. Equipment, materials, furnishings, and play areas should be sturdy, safe, and in good repair. Equipment and furnishings that are not sturdy, safe, or in good repair, may cause falls, entrap a child’s head or limbs, or contribute to other injuries. Disrepair may expose objects that are hazardous to children such as sharp points or corners; splinters; protruding nails, bolts, or other components that could entangle clothing or snag skin. The xylophone in outdoor space 5 had four (4) protruding bolts. You said you are in the process of renovating the outdoor areas. Immediately make the xylophone inaccessible to children, adjust the bolts so they do not protrude or remove the xylophone from the outdoor space. Reminders: During the visit we had a conversation about the entrance door being locked door. You stated that the entrance door has always been locked due to safety concerns. I shared the requirements of the lock door policy and explained research will be conducted to see if a lock door policy is required for your program and follow up will be provided. Resources Reach out to Cindy Smith, Child Care Health Consultant, at Cindy@aacfnc.org for guidance on writing a potty-training policy and send a copy of it to me to review prior to distributing to parents. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me, Keshia Hayward, Child Care Consultant at Keshia.Hayward@dhhs.nc.gov or (252)214-2709or Jennifer Linhardt, Licensing Supervisor at Jennifer.Linhardt@dhhs.nc.gov or (252) 373-4199 if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0604 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 10/14/2025 Number Present: 38 Completed Date: 10/14/2025 Age: From 0 To 4 Total Minutes: 260 Time In: 08:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit; to begin discussions for the child care center’s rated license reassessment using the QRIS Conversation Template and QRIS resource materials; and to monitor requirements for the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on August 27, 2025. C. Hurdle, administrator, assisted me with the visit. Your program currently operates with a four-star license, issued May 2, 2025. Your program was also monitored for compliance with implementing an approved curriculum (Funny Daffler) but plan to change after doing some research of the approved curriculum list. The sanitation inspection was completed on 4/16/2025 with a “Superior” classification. The last fire inspection was conducted on 1/9/2025 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on 10/13/2025 and Creative Minds Learning Center LLC was listed as current- active. Children were engaged in indoor free play. Lunch was observed and consisted of mini corn dogs, mixed vegetables, yogurt, pears and milk. The following violation(s) were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. The activity plan posted in Space 5 was dated for the week of October 6, 2025. GS 110-91(12);.0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An open electrical outlet was observed in Space 5 near the back door. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Coppertone Pure & Simple Sunscreen Spray was stored inside an unlocked storage bin on top of a high shelf in Space 2. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 4, designated for the care of two (2) and three (3) year old children, small fall sorting objects were stored on a low-lying shelf. .0604(q) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. Documentation for a sleeping infant under the age of 12 months indicated the child was placed on his/her tummy to sleep. .0606(a)(1)(A-B) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher provided care fpr eleven (11) children 3-5 years of age in space 5 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Less than six inches of sand was under the anchored spring rocker structure on outdoor play space one (1). .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Six month medication authorization to administer the use of an Epi-pen was dated April 1, 2025-April 1, 2028. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) * COMPLIANCE HISTORY - The compliance history for this facility prior to today’s visit is 86%. The violation(s) documented today may affect the facility’s compliance history score. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. On or before October 28, 2025, you must provide documentation of how and when each violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Lead Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Staff-Child Ratios – Research has verified that staff-child ratios and group sizes are an important quality indicator. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. When I drove up to the facility D. Hoffler, teacher was standing at the door receiving a child from a parent. I walked up to the front door, rang the doorbell and the food service manager opened the door to let me in. The D. Hoffler, and one additional teacher were working in space 5. Eleven (11) three (3) to four (4) year old children were present. I asked D. Hoffler where the child that she received at the front door was being cared for. She indicated the child was in a classroom down the hall. As a result, that left one (1) teacher in Space 5 caring for the eleven (11) children when D. Hoffler left the space to open the door. D. Hoffler did not provide an explanation. The facility had an additional staff person available to receive children as the food services manager was in the building. Documentation of plans to meet and maintain compliance must be submitted with your compliance verification letter. Safe Sleep Practices - Safe sleep practices help reduce the risk of sudden infant deaths (SIDs). Two (2) infants in cribs were asleep on their stomachs. When monitoring documentation of visual checks for infants, the charts indicated the initial sleep position is on their stomachs. The teacher indicated they sleep better on their stomachs. Infants up to twelve months of age should be placed for sleep in a supine position (wholly on their back) for every nap or sleep time unless an infant’s primary health care provider has completed a signed waiver indicating that the child requires an alternate sleep position. Medication Administration – Administering medication requires skill, knowledge and careful attention to detail. The authorization periods for administering emergency medications such as epi-pens are only valid for six months at a time. Authorization for an epi-pen was documented from April 1, 2025-April 1, 2028. You indicated the form was completed by the parent; however, it is your responsibility to ensure all authorization forms completed are accurate. Please have the parent update this medication authorization form. Small Parts – According to the federal government’s small parts standard on safe-size toys for children under three years of age, a prohibited small part is any object that fits completely into a test cylinder two and one-quarter inches long by one and one-quarter inches wide, which approximates the size of the fully expanded throat of a child under three-years-old. In Space 4, designated for the care of two (2) and three (3) year old children, small fall sorting objects were stored on a low-lying shelf. The teacher indicated that the children use the items under her supervision. The items must be stored out of reach of the children at least five feet from the finished floor. Eliminating small parts from children’s environment will greatly reduce this risk. Electrical Outlets – Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. An open electrical outlet was observed in Space 5 near the back door. The teacher inserted an outlet cover during the visit but did not indicate why it was uncovered. Taping a reminder on the wall over each socket and power stick can serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Storage of Hazardous Products – All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. All aerosol cans must be kept in locked storage. An aerosol can of Coppertone Pure & Simple Sunscreen Spray was stored inside a storage bin on top of a high shelf in Space 2. The teacher in the space did not indicate why it was not kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Protective Surfacing - Outdoor play surfacing is designed to absorb impact to reduce the fall risk of children. The first step in creating a safe surface under and around outdoor play equipment is to select appropriate surfacing materials. The height of stationary outdoor play equipment influences the ability of a surface to provide protection in the event of a child’s fall. Less than six inches of sand was under the anchored spring rocker structure on playground one (1). You indicated every time it rains it washes away the sand and have been experiencing some drainage issues. You also indicated a landscaping company is coming to work on the playground by the end of the month. You indicated you are removing the spring rocker from the outdoor play space. Increasing awareness and understanding of issues in child safety highlight the importance of developing and maintaining safe play spaces for children in child care settings. The National Program for Playground Safety (NPPS) is a great source of information on playground safety and can be found here: http://www.uni.edu/playground/. Activity Plans – Current activity plans must be posted in the classroom and must address four of the five domains as listed in the NC Foundations for Early Learning. The posted activity plan in Space 5 was dated for the week of October 6, 2025. The current activity plan dated for the week of October 13, 2025 was located behind it and had not been changed. It was posted during the visit. The administrator indicated she was not present on Friday October 10, 2025 or Monday October 13, 2025 to complete the facility walk through. Activity plans allow parents to see what the children are learning and extend the topic at home. Delegating an individual to complete the walk through each Friday will help to ensure that plans are posted and materials ready for the next week. QRIS Technical Assistance: The Child Care Commission has adopted new rated license rules called QRIS (Pathway to the Stars) rules in Section .3200 and is moving forward with rated license reassessments using the new rules. Your rated license reassessment will be due by December 2026. Today we reviewed the three QRIS Pathways using the QRIS Conversation Template, resources available on the QRIS Modernization Page at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. 1. Pathway 1: Program Assessment 2. Pathway 2: Classroom and Instructional Quality 3. Pathway 3: Accreditation After reviewing information, you stated that you are most interested in pursuing Pathway 2: Classroom and Instructional Quality. You are reviewing curricula and assessments online and plan to determine best with the plan to apply for your reassessment by July 2026. We completed the QRIS Conversation Template reviewing documents and resources available to you and you listed the areas where you feel you need support. Corrective Action Plan: The Notice of Administrative Action, cover letter, and Corrective Action Plan were posted on the bulletin board at the front entrance to the facility. Stipulation 1 - Maintaining compliance with NC Child Care Requirements regarding enhanced space requirements and enhanced staff-child ratios. A staff-child ratio violation was documented during today’s visit. Stipulation 2 - Within one (1) week, Chelsea Hurdle, administrator, shall contact Lakisha Skinner, Lead Child Care Consultant, to arrange for a complete review of all child care requirements. The administrator scheduled the review of child care requirements for September 4, 2025. The review was completed on September 26, 2025. Stipulation 3 - Within two (2) weeks after the training in Stipulation # 2 is complete, Ms. Hurdle shall develop written policies and procedures regarding the approved space capacity for each classroom throughout the day. Written policies and procedures required in this stipulation were received on October 6, 2025 via email. The review of the submitted policies was completed and determined met on October 7, 2025. Stipulation 4 - Within three (3) weeks after Notice is received, Ms. Hurdle shall develop a staffing plan that ensures staff/child ratios and group size are met throughout the day. The written staffing plan is due on or before October 28, 2025. Stipulation 5 - Within one (1) week after approval of plans in Stipulation #3, #4, and #5, Ms. Hurdle shall conduct a staff meeting to discuss the policies and procedures with all staff. Additional Comments: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Albemarle Alliance for Children and Families is also able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 333-1233 or check out their website at www. https://www.aacfnc.org/. Annual Licensing Fee - All licensed child care facilities will typically receive an invoice for a licensing fee based on their permitted capacity around October of each year. This must be paid annually. Payments must be made online once the invoice is received typically by the end of December of each year unless otherwise instructed. Go to www.ncchildcare.ncdhhs.gov. Failure to pay on time may result in additional fees and/or administrative action. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Lead Child Care Consultant at 252-820-5976 or lakisha.skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor at 252-373-4199 or jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2818 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 10/14/2025 Number Present: 38 Completed Date: 10/14/2025 Age: From 0 To 4 Total Minutes: 260 Time In: 08:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit; to begin discussions for the child care center’s rated license reassessment using the QRIS Conversation Template and QRIS resource materials; and to monitor requirements for the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on August 27, 2025. C. Hurdle, administrator, assisted me with the visit. Your program currently operates with a four-star license, issued May 2, 2025. Your program was also monitored for compliance with implementing an approved curriculum (Funny Daffler) but plan to change after doing some research of the approved curriculum list. The sanitation inspection was completed on 4/16/2025 with a “Superior” classification. The last fire inspection was conducted on 1/9/2025 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on 10/13/2025 and Creative Minds Learning Center LLC was listed as current- active. Children were engaged in indoor free play. Lunch was observed and consisted of mini corn dogs, mixed vegetables, yogurt, pears and milk. The following violation(s) were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. The activity plan posted in Space 5 was dated for the week of October 6, 2025. GS 110-91(12);.0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An open electrical outlet was observed in Space 5 near the back door. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Coppertone Pure & Simple Sunscreen Spray was stored inside an unlocked storage bin on top of a high shelf in Space 2. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 4, designated for the care of two (2) and three (3) year old children, small fall sorting objects were stored on a low-lying shelf. .0604(q) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. Documentation for a sleeping infant under the age of 12 months indicated the child was placed on his/her tummy to sleep. .0606(a)(1)(A-B) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher provided care fpr eleven (11) children 3-5 years of age in space 5 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Less than six inches of sand was under the anchored spring rocker structure on outdoor play space one (1). .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Six month medication authorization to administer the use of an Epi-pen was dated April 1, 2025-April 1, 2028. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) * COMPLIANCE HISTORY - The compliance history for this facility prior to today’s visit is 86%. The violation(s) documented today may affect the facility’s compliance history score. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. On or before October 28, 2025, you must provide documentation of how and when each violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Lead Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Staff-Child Ratios – Research has verified that staff-child ratios and group sizes are an important quality indicator. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. When I drove up to the facility D. Hoffler, teacher was standing at the door receiving a child from a parent. I walked up to the front door, rang the doorbell and the food service manager opened the door to let me in. The D. Hoffler, and one additional teacher were working in space 5. Eleven (11) three (3) to four (4) year old children were present. I asked D. Hoffler where the child that she received at the front door was being cared for. She indicated the child was in a classroom down the hall. As a result, that left one (1) teacher in Space 5 caring for the eleven (11) children when D. Hoffler left the space to open the door. D. Hoffler did not provide an explanation. The facility had an additional staff person available to receive children as the food services manager was in the building. Documentation of plans to meet and maintain compliance must be submitted with your compliance verification letter. Safe Sleep Practices - Safe sleep practices help reduce the risk of sudden infant deaths (SIDs). Two (2) infants in cribs were asleep on their stomachs. When monitoring documentation of visual checks for infants, the charts indicated the initial sleep position is on their stomachs. The teacher indicated they sleep better on their stomachs. Infants up to twelve months of age should be placed for sleep in a supine position (wholly on their back) for every nap or sleep time unless an infant’s primary health care provider has completed a signed waiver indicating that the child requires an alternate sleep position. Medication Administration – Administering medication requires skill, knowledge and careful attention to detail. The authorization periods for administering emergency medications such as epi-pens are only valid for six months at a time. Authorization for an epi-pen was documented from April 1, 2025-April 1, 2028. You indicated the form was completed by the parent; however, it is your responsibility to ensure all authorization forms completed are accurate. Please have the parent update this medication authorization form. Small Parts – According to the federal government’s small parts standard on safe-size toys for children under three years of age, a prohibited small part is any object that fits completely into a test cylinder two and one-quarter inches long by one and one-quarter inches wide, which approximates the size of the fully expanded throat of a child under three-years-old. In Space 4, designated for the care of two (2) and three (3) year old children, small fall sorting objects were stored on a low-lying shelf. The teacher indicated that the children use the items under her supervision. The items must be stored out of reach of the children at least five feet from the finished floor. Eliminating small parts from children’s environment will greatly reduce this risk. Electrical Outlets – Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. An open electrical outlet was observed in Space 5 near the back door. The teacher inserted an outlet cover during the visit but did not indicate why it was uncovered. Taping a reminder on the wall over each socket and power stick can serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Storage of Hazardous Products – All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. All aerosol cans must be kept in locked storage. An aerosol can of Coppertone Pure & Simple Sunscreen Spray was stored inside a storage bin on top of a high shelf in Space 2. The teacher in the space did not indicate why it was not kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Protective Surfacing - Outdoor play surfacing is designed to absorb impact to reduce the fall risk of children. The first step in creating a safe surface under and around outdoor play equipment is to select appropriate surfacing materials. The height of stationary outdoor play equipment influences the ability of a surface to provide protection in the event of a child’s fall. Less than six inches of sand was under the anchored spring rocker structure on playground one (1). You indicated every time it rains it washes away the sand and have been experiencing some drainage issues. You also indicated a landscaping company is coming to work on the playground by the end of the month. You indicated you are removing the spring rocker from the outdoor play space. Increasing awareness and understanding of issues in child safety highlight the importance of developing and maintaining safe play spaces for children in child care settings. The National Program for Playground Safety (NPPS) is a great source of information on playground safety and can be found here: http://www.uni.edu/playground/. Activity Plans – Current activity plans must be posted in the classroom and must address four of the five domains as listed in the NC Foundations for Early Learning. The posted activity plan in Space 5 was dated for the week of October 6, 2025. The current activity plan dated for the week of October 13, 2025 was located behind it and had not been changed. It was posted during the visit. The administrator indicated she was not present on Friday October 10, 2025 or Monday October 13, 2025 to complete the facility walk through. Activity plans allow parents to see what the children are learning and extend the topic at home. Delegating an individual to complete the walk through each Friday will help to ensure that plans are posted and materials ready for the next week. QRIS Technical Assistance: The Child Care Commission has adopted new rated license rules called QRIS (Pathway to the Stars) rules in Section .3200 and is moving forward with rated license reassessments using the new rules. Your rated license reassessment will be due by December 2026. Today we reviewed the three QRIS Pathways using the QRIS Conversation Template, resources available on the QRIS Modernization Page at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. 1. Pathway 1: Program Assessment 2. Pathway 2: Classroom and Instructional Quality 3. Pathway 3: Accreditation After reviewing information, you stated that you are most interested in pursuing Pathway 2: Classroom and Instructional Quality. You are reviewing curricula and assessments online and plan to determine best with the plan to apply for your reassessment by July 2026. We completed the QRIS Conversation Template reviewing documents and resources available to you and you listed the areas where you feel you need support. Corrective Action Plan: The Notice of Administrative Action, cover letter, and Corrective Action Plan were posted on the bulletin board at the front entrance to the facility. Stipulation 1 - Maintaining compliance with NC Child Care Requirements regarding enhanced space requirements and enhanced staff-child ratios. A staff-child ratio violation was documented during today’s visit. Stipulation 2 - Within one (1) week, Chelsea Hurdle, administrator, shall contact Lakisha Skinner, Lead Child Care Consultant, to arrange for a complete review of all child care requirements. The administrator scheduled the review of child care requirements for September 4, 2025. The review was completed on September 26, 2025. Stipulation 3 - Within two (2) weeks after the training in Stipulation # 2 is complete, Ms. Hurdle shall develop written policies and procedures regarding the approved space capacity for each classroom throughout the day. Written policies and procedures required in this stipulation were received on October 6, 2025 via email. The review of the submitted policies was completed and determined met on October 7, 2025. Stipulation 4 - Within three (3) weeks after Notice is received, Ms. Hurdle shall develop a staffing plan that ensures staff/child ratios and group size are met throughout the day. The written staffing plan is due on or before October 28, 2025. Stipulation 5 - Within one (1) week after approval of plans in Stipulation #3, #4, and #5, Ms. Hurdle shall conduct a staff meeting to discuss the policies and procedures with all staff. Additional Comments: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Albemarle Alliance for Children and Families is also able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 333-1233 or check out their website at www. https://www.aacfnc.org/. Annual Licensing Fee - All licensed child care facilities will typically receive an invoice for a licensing fee based on their permitted capacity around October of each year. This must be paid annually. Payments must be made online once the invoice is received typically by the end of December of each year unless otherwise instructed. Go to www.ncchildcare.ncdhhs.gov. Failure to pay on time may result in additional fees and/or administrative action. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Lead Child Care Consultant at 252-820-5976 or lakisha.skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor at 252-373-4199 or jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 10/14/2025 Number Present: 38 Completed Date: 10/14/2025 Age: From 0 To 4 Total Minutes: 260 Time In: 08:40 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced * The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an annual compliance visit; to begin discussions for the child care center’s rated license reassessment using the QRIS Conversation Template and QRIS resource materials; and to monitor requirements for the Corrective Action Plan included in the Written Warning issued by the DCDEE to this facility on August 27, 2025. C. Hurdle, administrator, assisted me with the visit. Your program currently operates with a four-star license, issued May 2, 2025. Your program was also monitored for compliance with implementing an approved curriculum (Funny Daffler) but plan to change after doing some research of the approved curriculum list. The sanitation inspection was completed on 4/16/2025 with a “Superior” classification. The last fire inspection was conducted on 1/9/2025 and your facility was approved for daytime care only. The NC Secretary of State website was reviewed on 10/13/2025 and Creative Minds Learning Center LLC was listed as current- active. Children were engaged in indoor free play. Lunch was observed and consisted of mini corn dogs, mixed vegetables, yogurt, pears and milk. The following violation(s) were documented. Violation Number Comment Rule 415 A current schedule was not posted for each group of children for reference. The activity plan posted in Space 5 was dated for the week of October 6, 2025. GS 110-91(12);.0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An open electrical outlet was observed in Space 5 near the back door. 10A NCAC 09 .0604(c) 840 All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. An aerosol can of Coppertone Pure & Simple Sunscreen Spray was stored inside an unlocked storage bin on top of a high shelf in Space 2. .2820(b) 858 Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In Space 4, designated for the care of two (2) and three (3) year old children, small fall sorting objects were stored on a low-lying shelf. .0604(q) 895 Infants under the age of 12 months were not placed on their backs for sleeping unless the center had obtained the appropriate written waiver. Documentation for a sleeping infant under the age of 12 months indicated the child was placed on his/her tummy to sleep. .0606(a)(1)(A-B) 1756 Enhanced staff/child ratios and group sizes were not met. One (1) teacher provided care fpr eleven (11) children 3-5 years of age in space 5 10A NCAC 09 .2818 1867 The depth of the loose surfacing was not based on critical height of the equipment. Less than six inches of sand was under the anchored spring rocker structure on outdoor play space one (1). .0605(k)(1-4) 1882 Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Six month medication authorization to administer the use of an Epi-pen was dated April 1, 2025-April 1, 2028. .0803(6)(a-i); .0803(7)(a-g); .0803(8)(a-d) * COMPLIANCE HISTORY - The compliance history for this facility prior to today’s visit is 86%. The violation(s) documented today may affect the facility’s compliance history score. If a facility’s compliance history falls below 75% over an eighteen-month time frame, some type of administrative action may be issued. On or before October 28, 2025, you must provide documentation of how and when each violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Lead Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with Documented Violations: Staff-Child Ratios – Research has verified that staff-child ratios and group sizes are an important quality indicator. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. When I drove up to the facility D. Hoffler, teacher was standing at the door receiving a child from a parent. I walked up to the front door, rang the doorbell and the food service manager opened the door to let me in. The D. Hoffler, and one additional teacher were working in space 5. Eleven (11) three (3) to four (4) year old children were present. I asked D. Hoffler where the child that she received at the front door was being cared for. She indicated the child was in a classroom down the hall. As a result, that left one (1) teacher in Space 5 caring for the eleven (11) children when D. Hoffler left the space to open the door. D. Hoffler did not provide an explanation. The facility had an additional staff person available to receive children as the food services manager was in the building. Documentation of plans to meet and maintain compliance must be submitted with your compliance verification letter. Safe Sleep Practices - Safe sleep practices help reduce the risk of sudden infant deaths (SIDs). Two (2) infants in cribs were asleep on their stomachs. When monitoring documentation of visual checks for infants, the charts indicated the initial sleep position is on their stomachs. The teacher indicated they sleep better on their stomachs. Infants up to twelve months of age should be placed for sleep in a supine position (wholly on their back) for every nap or sleep time unless an infant’s primary health care provider has completed a signed waiver indicating that the child requires an alternate sleep position. Medication Administration – Administering medication requires skill, knowledge and careful attention to detail. The authorization periods for administering emergency medications such as epi-pens are only valid for six months at a time. Authorization for an epi-pen was documented from April 1, 2025-April 1, 2028. You indicated the form was completed by the parent; however, it is your responsibility to ensure all authorization forms completed are accurate. Please have the parent update this medication authorization form. Small Parts – According to the federal government’s small parts standard on safe-size toys for children under three years of age, a prohibited small part is any object that fits completely into a test cylinder two and one-quarter inches long by one and one-quarter inches wide, which approximates the size of the fully expanded throat of a child under three-years-old. In Space 4, designated for the care of two (2) and three (3) year old children, small fall sorting objects were stored on a low-lying shelf. The teacher indicated that the children use the items under her supervision. The items must be stored out of reach of the children at least five feet from the finished floor. Eliminating small parts from children’s environment will greatly reduce this risk. Electrical Outlets – Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. An open electrical outlet was observed in Space 5 near the back door. The teacher inserted an outlet cover during the visit but did not indicate why it was uncovered. Taping a reminder on the wall over each socket and power stick can serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Storage of Hazardous Products – All aerosol cans are highly flammable and present a hazard because of the compressed gas used as a propellant. If punctured, the contents may be released so forcefully that injuries can result. All aerosol cans must be kept in locked storage. An aerosol can of Coppertone Pure & Simple Sunscreen Spray was stored inside a storage bin on top of a high shelf in Space 2. The teacher in the space did not indicate why it was not kept in locked storage. Locked storage rooms and cabinets include those which are unlocked with a combination, electronic or magnetic device, key, or equivalent locking device. These unlocking devices must be kept out of the reach of a child and must not be stored in the lock. Protective Surfacing - Outdoor play surfacing is designed to absorb impact to reduce the fall risk of children. The first step in creating a safe surface under and around outdoor play equipment is to select appropriate surfacing materials. The height of stationary outdoor play equipment influences the ability of a surface to provide protection in the event of a child’s fall. Less than six inches of sand was under the anchored spring rocker structure on playground one (1). You indicated every time it rains it washes away the sand and have been experiencing some drainage issues. You also indicated a landscaping company is coming to work on the playground by the end of the month. You indicated you are removing the spring rocker from the outdoor play space. Increasing awareness and understanding of issues in child safety highlight the importance of developing and maintaining safe play spaces for children in child care settings. The National Program for Playground Safety (NPPS) is a great source of information on playground safety and can be found here: http://www.uni.edu/playground/. Activity Plans – Current activity plans must be posted in the classroom and must address four of the five domains as listed in the NC Foundations for Early Learning. The posted activity plan in Space 5 was dated for the week of October 6, 2025. The current activity plan dated for the week of October 13, 2025 was located behind it and had not been changed. It was posted during the visit. The administrator indicated she was not present on Friday October 10, 2025 or Monday October 13, 2025 to complete the facility walk through. Activity plans allow parents to see what the children are learning and extend the topic at home. Delegating an individual to complete the walk through each Friday will help to ensure that plans are posted and materials ready for the next week. QRIS Technical Assistance: The Child Care Commission has adopted new rated license rules called QRIS (Pathway to the Stars) rules in Section .3200 and is moving forward with rated license reassessments using the new rules. Your rated license reassessment will be due by December 2026. Today we reviewed the three QRIS Pathways using the QRIS Conversation Template, resources available on the QRIS Modernization Page at https://ncchildcare.ncdhhs.gov/Provider/Licensing/Star-Rated-License/QRIS-Modernization. 1. Pathway 1: Program Assessment 2. Pathway 2: Classroom and Instructional Quality 3. Pathway 3: Accreditation After reviewing information, you stated that you are most interested in pursuing Pathway 2: Classroom and Instructional Quality. You are reviewing curricula and assessments online and plan to determine best with the plan to apply for your reassessment by July 2026. We completed the QRIS Conversation Template reviewing documents and resources available to you and you listed the areas where you feel you need support. Corrective Action Plan: The Notice of Administrative Action, cover letter, and Corrective Action Plan were posted on the bulletin board at the front entrance to the facility. Stipulation 1 - Maintaining compliance with NC Child Care Requirements regarding enhanced space requirements and enhanced staff-child ratios. A staff-child ratio violation was documented during today’s visit. Stipulation 2 - Within one (1) week, Chelsea Hurdle, administrator, shall contact Lakisha Skinner, Lead Child Care Consultant, to arrange for a complete review of all child care requirements. The administrator scheduled the review of child care requirements for September 4, 2025. The review was completed on September 26, 2025. Stipulation 3 - Within two (2) weeks after the training in Stipulation # 2 is complete, Ms. Hurdle shall develop written policies and procedures regarding the approved space capacity for each classroom throughout the day. Written policies and procedures required in this stipulation were received on October 6, 2025 via email. The review of the submitted policies was completed and determined met on October 7, 2025. Stipulation 4 - Within three (3) weeks after Notice is received, Ms. Hurdle shall develop a staffing plan that ensures staff/child ratios and group size are met throughout the day. The written staffing plan is due on or before October 28, 2025. Stipulation 5 - Within one (1) week after approval of plans in Stipulation #3, #4, and #5, Ms. Hurdle shall conduct a staff meeting to discuss the policies and procedures with all staff. Additional Comments: Stay updated with changes and new rule updates by visiting the DCDEE website at https://ncchildcare.ncdhhs.gov/. The Albemarle Alliance for Children and Families is also able to provide you with resources and information, training opportunities, and technical assistance on child care issues. Their phone number is (252) 333-1233 or check out their website at www. https://www.aacfnc.org/. Annual Licensing Fee - All licensed child care facilities will typically receive an invoice for a licensing fee based on their permitted capacity around October of each year. This must be paid annually. Payments must be made online once the invoice is received typically by the end of December of each year unless otherwise instructed. Go to www.ncchildcare.ncdhhs.gov. Failure to pay on time may result in additional fees and/or administrative action. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Lead Child Care Consultant at 252-820-5976 or lakisha.skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor at 252-373-4199 or jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0902 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 46 Completed Date: 8/26/2025 Age: From 0 To 6 Total Minutes: 105 Time In: 03:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/13/24 unannounced follow-up visit. C. Hurdle, Owner/administrator, assisted me with the visit. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in the indoor and outdoor learning environments. Children throughout the facility were participating in free play in activity areas, transitions and personal care routines. The following violations documented during the 8/13/25 visit were monitored for compliance during this visit: 530 - Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. This is a violation of a requirement in 10A NCAC 09 .0902(b). Infant feeding was not observed during the visit today. The administrator stated that all infants are now being held for bottle feeding. This violation is now in compliance. 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). All classrooms were monitored for compliance with capacity. No violations of capacity were observed today. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. As stated in the 8/13/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had been received and per the owner/administrator's statements, all violations are now in compliance. Today, I verified correction of two of the two violations. The following violation(s) were documented today and included no repeated violations. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. .1801(a)(1-5) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/9/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Supervision – Children can be unpredictable and are not aware of the dangers around them, therefore, they must be adequately supervised at all times. Adequate supervision means that staff are able to hear or see the children at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. When children arrive, the parent should be the one to escort the child to their classroom or pick the child at the end of the day. This helps to ensure the child is passed directly from one adult to another adult. It also allows the parent to share information about the child that will help the provider better meet their needs. This could include information on how the child slept last night, have they eaten breakfast, or any concerns. Procedures must be put into place to ensure children are accounted for at all times. Consultation: Playground Improvements - You stated that you are planning to have work done on playgrounds #1 and #2 to level the ground and improve drainage. You also plan to replace most of the equipment. You stated that you plan to create a schedule for the children to use the playgrounds on the other side of the building while the work is being completed. You think it will take two (2) days to complete the work. Per our discussion, you will need to discuss with your contractor as to how this would affect the safety of the children. I also requested that you send me information on the playground equipment you plan to purchase. You stated you would talk with the contractor again and then consult me to see if you need to close. You also stated that you would send me the information on the new equipment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2204 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 46 Completed Date: 8/26/2025 Age: From 0 To 6 Total Minutes: 105 Time In: 03:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/13/24 unannounced follow-up visit. C. Hurdle, Owner/administrator, assisted me with the visit. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in the indoor and outdoor learning environments. Children throughout the facility were participating in free play in activity areas, transitions and personal care routines. The following violations documented during the 8/13/25 visit were monitored for compliance during this visit: 530 - Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. This is a violation of a requirement in 10A NCAC 09 .0902(b). Infant feeding was not observed during the visit today. The administrator stated that all infants are now being held for bottle feeding. This violation is now in compliance. 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). All classrooms were monitored for compliance with capacity. No violations of capacity were observed today. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. As stated in the 8/13/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had been received and per the owner/administrator's statements, all violations are now in compliance. Today, I verified correction of two of the two violations. The following violation(s) were documented today and included no repeated violations. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. .1801(a)(1-5) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/9/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Supervision – Children can be unpredictable and are not aware of the dangers around them, therefore, they must be adequately supervised at all times. Adequate supervision means that staff are able to hear or see the children at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. When children arrive, the parent should be the one to escort the child to their classroom or pick the child at the end of the day. This helps to ensure the child is passed directly from one adult to another adult. It also allows the parent to share information about the child that will help the provider better meet their needs. This could include information on how the child slept last night, have they eaten breakfast, or any concerns. Procedures must be put into place to ensure children are accounted for at all times. Consultation: Playground Improvements - You stated that you are planning to have work done on playgrounds #1 and #2 to level the ground and improve drainage. You also plan to replace most of the equipment. You stated that you plan to create a schedule for the children to use the playgrounds on the other side of the building while the work is being completed. You think it will take two (2) days to complete the work. Per our discussion, you will need to discuss with your contractor as to how this would affect the safety of the children. I also requested that you send me information on the playground equipment you plan to purchase. You stated you would talk with the contractor again and then consult me to see if you need to close. You also stated that you would send me the information on the new equipment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2809 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 46 Completed Date: 8/26/2025 Age: From 0 To 6 Total Minutes: 105 Time In: 03:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/13/24 unannounced follow-up visit. C. Hurdle, Owner/administrator, assisted me with the visit. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in the indoor and outdoor learning environments. Children throughout the facility were participating in free play in activity areas, transitions and personal care routines. The following violations documented during the 8/13/25 visit were monitored for compliance during this visit: 530 - Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. This is a violation of a requirement in 10A NCAC 09 .0902(b). Infant feeding was not observed during the visit today. The administrator stated that all infants are now being held for bottle feeding. This violation is now in compliance. 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). All classrooms were monitored for compliance with capacity. No violations of capacity were observed today. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. As stated in the 8/13/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had been received and per the owner/administrator's statements, all violations are now in compliance. Today, I verified correction of two of the two violations. The following violation(s) were documented today and included no repeated violations. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. .1801(a)(1-5) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/9/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Supervision – Children can be unpredictable and are not aware of the dangers around them, therefore, they must be adequately supervised at all times. Adequate supervision means that staff are able to hear or see the children at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. When children arrive, the parent should be the one to escort the child to their classroom or pick the child at the end of the day. This helps to ensure the child is passed directly from one adult to another adult. It also allows the parent to share information about the child that will help the provider better meet their needs. This could include information on how the child slept last night, have they eaten breakfast, or any concerns. Procedures must be put into place to ensure children are accounted for at all times. Consultation: Playground Improvements - You stated that you are planning to have work done on playgrounds #1 and #2 to level the ground and improve drainage. You also plan to replace most of the equipment. You stated that you plan to create a schedule for the children to use the playgrounds on the other side of the building while the work is being completed. You think it will take two (2) days to complete the work. Per our discussion, you will need to discuss with your contractor as to how this would affect the safety of the children. I also requested that you send me information on the playground equipment you plan to purchase. You stated you would talk with the contractor again and then consult me to see if you need to close. You also stated that you would send me the information on the new equipment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/26/2025 Number Present: 46 Completed Date: 8/26/2025 Age: From 0 To 6 Total Minutes: 105 Time In: 03:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/13/24 unannounced follow-up visit. C. Hurdle, Owner/administrator, assisted me with the visit. A walk-through of the facility was completed today, all indoor areas were monitored. I observed children in the indoor and outdoor learning environments. Children throughout the facility were participating in free play in activity areas, transitions and personal care routines. The following violations documented during the 8/13/25 visit were monitored for compliance during this visit: 530 - Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. This is a violation of a requirement in 10A NCAC 09 .0902(b). Infant feeding was not observed during the visit today. The administrator stated that all infants are now being held for bottle feeding. This violation is now in compliance. 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). All classrooms were monitored for compliance with capacity. No violations of capacity were observed today. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. As stated in the 8/13/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had been received and per the owner/administrator's statements, all violations are now in compliance. Today, I verified correction of two of the two violations. The following violation(s) were documented today and included no repeated violations. Violation Number Comment Rule 303 Children were not adequately supervised at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. .1801(a)(1-5) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes (Updated September 2020), Child Care Rules (Updated February 2021), and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 9/9/25 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Supervision – Children can be unpredictable and are not aware of the dangers around them, therefore, they must be adequately supervised at all times. Adequate supervision means that staff are able to hear or see the children at all times. A school age child was dropped off at the facility. The person who received the child did not escort them to the classroom and did not know that the school age children were outside on the playground. The child was alone in the room until the person in the office was notified by the consultant. When children arrive, the parent should be the one to escort the child to their classroom or pick the child at the end of the day. This helps to ensure the child is passed directly from one adult to another adult. It also allows the parent to share information about the child that will help the provider better meet their needs. This could include information on how the child slept last night, have they eaten breakfast, or any concerns. Procedures must be put into place to ensure children are accounted for at all times. Consultation: Playground Improvements - You stated that you are planning to have work done on playgrounds #1 and #2 to level the ground and improve drainage. You also plan to replace most of the equipment. You stated that you plan to create a schedule for the children to use the playgrounds on the other side of the building while the work is being completed. You think it will take two (2) days to complete the work. Per our discussion, you will need to discuss with your contractor as to how this would affect the safety of the children. I also requested that you send me information on the playground equipment you plan to purchase. You stated you would talk with the contractor again and then consult me to see if you need to close. You also stated that you would send me the information on the new equipment. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0902 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/13/2025 Number Present: 52 Completed Date: 8/13/2025 Age: From 0 To 9 Total Minutes: 105 Time In: 02:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/6/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were having a snack of smart pop and 100% juice. The children then transitioned to free play. The following violations documented during the 8/6/25 visit were monitored for compliance during this visit: 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This violation was not in compliance. 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2818. Staff child ratios were in compliance in all classrooms. You have created a sign-in/out sheet that clearly documents when children are moved to another classroom and also has the staff/child ratio chart for easy reference. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the 8/6/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had not been received. Today, I verified correction of one of the two violations. Violations requiring additional time for correction must be addressed immediately to ensure a safe environment for the children in your care. The following violation(s) were documented for today’s visit: Violation Number Comment Rule 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. 10A NCAC 09 .0902(b) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. 10A NCAC 09 .2809(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/27/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Capacity – A repeat violation was cited for two (2) classrooms which were over capacity. Together we reviewed the space calculations and facility floor plan to verify the capacity of each room. You stated that you will update all of the Classroom Staff to Child Ratio forms in each room to ensure they are correct. You also stated that you will review staff/child ratios, group size, and capacity with the staff to ensure they have a working knowledge. You plan to meet with staff on 8/22/25 for an all day meeting to review requirements and changes. Feeding Equipment - Infants must be held for bottle feeding or when they can hold their own bottle, be placed in an approved appropriate feeding device. Two (2) infants, in space 2, were observed on the floor with their bottles. Other children were observed taking food off a child’s tray and walking around the room. Children must be closely supervised as they eat to ensure other children do not interfere and the child does not choke or need assistance. The feeding device must be places within reach of a provider to ensure a quick response if need. The feeding device should be manufactured for feeding and be stable and sturdy. Equipment such as bouncy seats, exersaucers, rockers, and swings move therefore are not approved as feeding devices as they could potentially cause a choking hazard. Consultation: Enhanced Space Requirements – Technical assistance was given on the option to reduce the space requirements to minimum standards. You stated that you were not interested in making the change at this time but may consider the option when your next QRIS evaluation is completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2204 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/13/2025 Number Present: 52 Completed Date: 8/13/2025 Age: From 0 To 9 Total Minutes: 105 Time In: 02:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/6/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were having a snack of smart pop and 100% juice. The children then transitioned to free play. The following violations documented during the 8/6/25 visit were monitored for compliance during this visit: 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This violation was not in compliance. 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2818. Staff child ratios were in compliance in all classrooms. You have created a sign-in/out sheet that clearly documents when children are moved to another classroom and also has the staff/child ratio chart for easy reference. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the 8/6/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had not been received. Today, I verified correction of one of the two violations. Violations requiring additional time for correction must be addressed immediately to ensure a safe environment for the children in your care. The following violation(s) were documented for today’s visit: Violation Number Comment Rule 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. 10A NCAC 09 .0902(b) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. 10A NCAC 09 .2809(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/27/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Capacity – A repeat violation was cited for two (2) classrooms which were over capacity. Together we reviewed the space calculations and facility floor plan to verify the capacity of each room. You stated that you will update all of the Classroom Staff to Child Ratio forms in each room to ensure they are correct. You also stated that you will review staff/child ratios, group size, and capacity with the staff to ensure they have a working knowledge. You plan to meet with staff on 8/22/25 for an all day meeting to review requirements and changes. Feeding Equipment - Infants must be held for bottle feeding or when they can hold their own bottle, be placed in an approved appropriate feeding device. Two (2) infants, in space 2, were observed on the floor with their bottles. Other children were observed taking food off a child’s tray and walking around the room. Children must be closely supervised as they eat to ensure other children do not interfere and the child does not choke or need assistance. The feeding device must be places within reach of a provider to ensure a quick response if need. The feeding device should be manufactured for feeding and be stable and sturdy. Equipment such as bouncy seats, exersaucers, rockers, and swings move therefore are not approved as feeding devices as they could potentially cause a choking hazard. Consultation: Enhanced Space Requirements – Technical assistance was given on the option to reduce the space requirements to minimum standards. You stated that you were not interested in making the change at this time but may consider the option when your next QRIS evaluation is completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2809 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/13/2025 Number Present: 52 Completed Date: 8/13/2025 Age: From 0 To 9 Total Minutes: 105 Time In: 02:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/6/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were having a snack of smart pop and 100% juice. The children then transitioned to free play. The following violations documented during the 8/6/25 visit were monitored for compliance during this visit: 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This violation was not in compliance. 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2818. Staff child ratios were in compliance in all classrooms. You have created a sign-in/out sheet that clearly documents when children are moved to another classroom and also has the staff/child ratio chart for easy reference. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the 8/6/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had not been received. Today, I verified correction of one of the two violations. Violations requiring additional time for correction must be addressed immediately to ensure a safe environment for the children in your care. The following violation(s) were documented for today’s visit: Violation Number Comment Rule 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. 10A NCAC 09 .0902(b) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. 10A NCAC 09 .2809(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/27/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Capacity – A repeat violation was cited for two (2) classrooms which were over capacity. Together we reviewed the space calculations and facility floor plan to verify the capacity of each room. You stated that you will update all of the Classroom Staff to Child Ratio forms in each room to ensure they are correct. You also stated that you will review staff/child ratios, group size, and capacity with the staff to ensure they have a working knowledge. You plan to meet with staff on 8/22/25 for an all day meeting to review requirements and changes. Feeding Equipment - Infants must be held for bottle feeding or when they can hold their own bottle, be placed in an approved appropriate feeding device. Two (2) infants, in space 2, were observed on the floor with their bottles. Other children were observed taking food off a child’s tray and walking around the room. Children must be closely supervised as they eat to ensure other children do not interfere and the child does not choke or need assistance. The feeding device must be places within reach of a provider to ensure a quick response if need. The feeding device should be manufactured for feeding and be stable and sturdy. Equipment such as bouncy seats, exersaucers, rockers, and swings move therefore are not approved as feeding devices as they could potentially cause a choking hazard. Consultation: Enhanced Space Requirements – Technical assistance was given on the option to reduce the space requirements to minimum standards. You stated that you were not interested in making the change at this time but may consider the option when your next QRIS evaluation is completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2818 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/13/2025 Number Present: 52 Completed Date: 8/13/2025 Age: From 0 To 9 Total Minutes: 105 Time In: 02:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/6/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were having a snack of smart pop and 100% juice. The children then transitioned to free play. The following violations documented during the 8/6/25 visit were monitored for compliance during this visit: 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This violation was not in compliance. 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2818. Staff child ratios were in compliance in all classrooms. You have created a sign-in/out sheet that clearly documents when children are moved to another classroom and also has the staff/child ratio chart for easy reference. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the 8/6/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had not been received. Today, I verified correction of one of the two violations. Violations requiring additional time for correction must be addressed immediately to ensure a safe environment for the children in your care. The following violation(s) were documented for today’s visit: Violation Number Comment Rule 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. 10A NCAC 09 .0902(b) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. 10A NCAC 09 .2809(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/27/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Capacity – A repeat violation was cited for two (2) classrooms which were over capacity. Together we reviewed the space calculations and facility floor plan to verify the capacity of each room. You stated that you will update all of the Classroom Staff to Child Ratio forms in each room to ensure they are correct. You also stated that you will review staff/child ratios, group size, and capacity with the staff to ensure they have a working knowledge. You plan to meet with staff on 8/22/25 for an all day meeting to review requirements and changes. Feeding Equipment - Infants must be held for bottle feeding or when they can hold their own bottle, be placed in an approved appropriate feeding device. Two (2) infants, in space 2, were observed on the floor with their bottles. Other children were observed taking food off a child’s tray and walking around the room. Children must be closely supervised as they eat to ensure other children do not interfere and the child does not choke or need assistance. The feeding device must be places within reach of a provider to ensure a quick response if need. The feeding device should be manufactured for feeding and be stable and sturdy. Equipment such as bouncy seats, exersaucers, rockers, and swings move therefore are not approved as feeding devices as they could potentially cause a choking hazard. Consultation: Enhanced Space Requirements – Technical assistance was given on the option to reduce the space requirements to minimum standards. You stated that you were not interested in making the change at this time but may consider the option when your next QRIS evaluation is completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 8/13/2025 Number Present: 52 Completed Date: 8/13/2025 Age: From 0 To 9 Total Minutes: 105 Time In: 02:30 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 8/6/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were having a snack of smart pop and 100% juice. The children then transitioned to free play. The following violations documented during the 8/6/25 visit were monitored for compliance during this visit: 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2809(a). There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. This violation was not in compliance. 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. This is a violation of a requirement in 10A NCAC 09 .2818. Staff child ratios were in compliance in all classrooms. You have created a sign-in/out sheet that clearly documents when children are moved to another classroom and also has the staff/child ratio chart for easy reference. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the 8/6/25 visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. At the time of today’s visit, a compliance letter had not been received. Today, I verified correction of one of the two violations. Violations requiring additional time for correction must be addressed immediately to ensure a safe environment for the children in your care. The following violation(s) were documented for today’s visit: Violation Number Comment Rule 530 Each infant was not held for bottle feeding until he/she can hold his own bottle. Two (2) infants, in space 2, were observed on the floor drinking from their bottles. 10A NCAC 09 .0902(b) 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. There were six (6) children in care in space 1. Space 1 is approved for only five (5) children. There were twelve (12) children in care in space 6. Space 6 is approved for only ten (10) children. 10A NCAC 09 .2809(a) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/27/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Capacity – A repeat violation was cited for two (2) classrooms which were over capacity. Together we reviewed the space calculations and facility floor plan to verify the capacity of each room. You stated that you will update all of the Classroom Staff to Child Ratio forms in each room to ensure they are correct. You also stated that you will review staff/child ratios, group size, and capacity with the staff to ensure they have a working knowledge. You plan to meet with staff on 8/22/25 for an all day meeting to review requirements and changes. Feeding Equipment - Infants must be held for bottle feeding or when they can hold their own bottle, be placed in an approved appropriate feeding device. Two (2) infants, in space 2, were observed on the floor with their bottles. Other children were observed taking food off a child’s tray and walking around the room. Children must be closely supervised as they eat to ensure other children do not interfere and the child does not choke or need assistance. The feeding device must be places within reach of a provider to ensure a quick response if need. The feeding device should be manufactured for feeding and be stable and sturdy. Equipment such as bouncy seats, exersaucers, rockers, and swings move therefore are not approved as feeding devices as they could potentially cause a choking hazard. Consultation: Enhanced Space Requirements – Technical assistance was given on the option to reduce the space requirements to minimum standards. You stated that you were not interested in making the change at this time but may consider the option when your next QRIS evaluation is completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0302 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0901 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2204 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2809 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .2818 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 8/6/2025 Number Present: 49 Completed Date: 8/6/2025 Age: From 0 To 10 Total Minutes: 195 Time In: 09:45 AM Time Out: 01:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of violations documented during my 7/24/25 Complaint Follow-up Visit. The administrator assisted me with the visit. The children were transitioning to outdoor play. Lunch was observed and consisted of fish sticks, green beans, grapes, slice of white bread, and milk. Staff/Child Ratios Observed: Space 5 3-4s- 1:14 (D. Hoffler) Space 6 SA- 1:9 (S. Decker) The following violations documented during the 7/24/25 visit were monitored for compliance during this visit: 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. This is a violation of a requirement in 10A NCAC 09 .0302(d)(4). Sign-in sheets were monitored for spaces 5 and 6 and had been completed as required for 8/4/25, 8/5/25, and 8/6/25. This violation is now in compliance. 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. This is a violation of a requirement in GS 110-91(1)&(4-5). Per your statements, the summer camp program has been closed and all enrolled children moved back to the licensed facility. School age children were in attendance in space 6. This violation is now in compliance. 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. This is a violation of a requirement in 10A NCAC 09 .0901(a). The menu for August was reviewed and all meals contained the required components. This violation is now in compliance. 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. This is a violation of a requirement in .0901(e). Per the provider’s compliance verification letter and my observations today, water is available in the classroom and water bottles were taken outside for outdoor play. This violation is now in compliance. Repeat violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, follow-up visits will be conducted. As stated in the (date) visit summary, all violations must be corrected immediately and a compliance letter verifying this must be received by the established due date. A compliance letter was received on 7/29/25 with additional information received on 8/1/25. Per your statements, all violations are now in compliance. Today, I verified correction of four of the four violations listed above. Continued noncompliance may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). The following violation(s) were documented for today’s visit: Violation Number Comment Rule 1245 For each child, there was not at least 30 sq. ft. inside space per the total licensed capacity and 100 sq. ft. outside space for each child using the outdoor learning environment at any one time. The capacity for playground 1 is fifteen (15). Children from space 5 and space 6 were observed to use the playground at the same time for total of twenty-three (23) children. 10A NCAC 09 .2809(a) 1756 Enhanced staff/child ratios and group sizes were not met. One provider, in space 5, was caring for fourteen (14) children. The youngest child in care was three (3) years of age making the staff/child ratio 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so the administrator stepped outside to help cover. A child needed to use the restroom, and the administrator stepped into the classroom the assist. One (1) provider was left on the playground with twenty-three (23) children. 10A NCAC 09 .2818 Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/20/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Staff/child Ratios and Capacity – When you were licensed, you requested to meet enhance ratios and enhanced space. This cannot be changed without a change being made to your permit. You must always comply with what is documented on your posted license. Space 5 had fourteen (14) children with one staff member. The youngest child in care was three (3). The staff/child ratio for this classroom would be 1:10. During the outdoor time, the children from space 5 and the children from space 6 were on the playground together. A staff member need to use the restroom, so you stepped outside to help cover. A child needed to use the restroom, and you stepped into the classroom the assist. The one (1) provider was left on the playground with twenty-three (23) children. The playground capacity for playground 1 is fifteen (15). The staff/child ratio for each classroom is based on the youngest child in care at any time. The capacity of each room and playground is based on the square footage and limits how many children can be cared for in the space at any time. Together we reviewed the Classroom Staff to Child Ratio form and technical assistance was given on how children or staff can be moved to ensure compliance. Technical assistance was also given on how to document moving children from one space to another. You stated that you thought you were in compliance as long as you were at least meeting the minimum staff/child ratios. You did not understand that the enhance standards must be met at all times. Technical assistance was given on ways to help staff know when they are close to being over capacity or staff/child ratios. You were encouraged to put a small copy of the enhanced ratios on the sign-in/out sheets for quick reference. You were also encouraged to add space at the bottom to document the date, name of the child, time in, time moved, and classroom they were moved to. This makes it easy for your providers to document the changes when children must be shifted to maintain ratios. Reminders: During orientation, all staff members must receive an explanation of the employee’s obligation to cooperate with representatives of State and local government agencies during visits and investigations. This includes promptly admitting the representative into the building, answering all questions, and providing requested documentation. This ensures you are transparent and open about your operations. Failure to do so can raise concerns about the safety of the children in care. You stated that the Ring doorbell only sounds in the front office. To help with wait time for entrance into the building, you plan to add Alexa Echo to each classroom for music, and they can also be connected to the Ring door bell. You also stated that, when you start using BrightWheel, the iPad can be connected to the Ring door bell and the staff will be able to also see who is at the door. Additional Information: Unapproved Spaces – You stated that you now own the houses on either side of your licensed facility property. Per your statements, the summer camp has now closed and there are no children in that building. You also stated that both houses are being rented to tenants, and no children are being cared for in either of them. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0901 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 7/24/2025 Number Present: 49 Completed Date: 7/24/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 01:30 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that children are not being adequately supervised. 2. There is a concern that children are cared for in a space that has not been approved. 3. There is a concern that classrooms were over capacity. 4. There is a concern regarding nutrition. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. The following staff/child ratios were monitored: Space 5: 3-4s – 2:12 (D. Hoffler, A. White) Space 6: SA- 1:7 (L. Whidbee) INVESTIGATION The allegation was shared with the administrator and three (3) center staff members. Each was given an opportunity to respond. 1. There is a concern that children are not being adequately supervised. Based on information provided, the staff are required to place themselves where they can both see or hear the children at all times. No concerns of inadequate supervision were reported. Phones are not allowed to be used while children are in care. My Observations: The staff placed themselves in the room where they could both see and hear the children. During outside play, they separated to be able to see all the children on the playground. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 2. There is a concern that children are cared for in a space that has not been approved. Based on information provided, nineteen (19) school aged children and one (1) child five (5) years of age were being cared for in the unlicensed building next door in a summer camp program. The summer camp started in 6/2/25 and plans to end 8/22/25. Of the twenty (20) children in care at the camp, ten (10) had subsidy vouchers and are enrolled at Creative Minds Learning Academy, LLC during the school year. The summer camp children were allowed to play on the licensed facility’s playground. My Observations: Vehicles were observed to pull into the licensed facility’s driveway to drop off children. The children were then taken to the unlicensed building next door by the parents. Documentation of subsidy payments showed that the Creative Minds Learning Center, LLC claimed payment for nine (9) school age children being cared for in the summer camp building for the month of June 2025. The children who were claimed did not appear on the June 2025 Creative Minds Learning Center, LLC attendance sheet. A copy of a separate enrollment form for the summer camp was provided to me for review. A copy of a letter explaining an adjustment of payment for the summer camp for the children with subsidy vouchers was also provided for my review. Based on information in the enrollment form, the licensed facility provided meals and snacks to the summer camp children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was confirmed. 3. There is a concern that classrooms were over capacity. Information Provided: Attendance sheets for space 5 were reviewed and sixteen (16) children were documented as present. Twelve (12) children were present in the room. When asked if the other four (4) children were in the unlicensed building next door, the provider stated that they were absent and tried to erase the times on the form. The provider later reported that two (2) of the children had arrived and had been dropped off by their parents. The provider still could not tell me where the other two (2) children were located and why she had marked them present. I requested to review the video but was informed that it was not working. During the visit on 7/24/25, the you stated that staff had been waiting until all children were present and then documented the attendance times. This had been addressed with the staff prior to my visit, and you were not sure why they were still doing it. You reviewed the list of children present on 7/22/25 and verified that the children four (4) were absent or came in late. You also stated that they do not attend the summer camp program. My Observations: There were fourteen (14) children in space 5 on 7/22/25 and twelve (12) on 7/24/25. The room has a total capacity of fourteen (14) children. Attendances sheets for June 2025 and July 2025 were reviewed, and no days were observed to be over fourteen (14) children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern regarding nutrition. Based on information provided, there are no concerns of poor nutrition. You stated that you are not enrolled in the food program. Each of the children have a water bottle brought from home and they take the bottles outside when they play on the playground. My Observations: Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. Each cubby in space 5 contained a water bottle. When the children lined up and went outside, the water bottles were not taken with them. The provider carried a plastic bag of pretzels outside. When asked what they were for, she stated the children eat snack outside. When asked what they would drink with snack, she stated water. The other provide then took some of the children and went back inside to get the water bottles. A teacher on the next playground called to her and asked her to get the bottles from her classroom also. The provider did not hear her. The children on that playground did not have access to water while they were outside. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was confirmed. The following violation(s) were documented: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. GS 110-91(1)&(4-5) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. 10A NCAC 09 .0901(a) 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. .0901(e) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Unapproved Space – Having spaces used by children monitored for health and safety concerns helps to prevent injuries to the children in care. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. Ten (10) children who have subsidy vouchers and are enrolled at Creative Minds Learning Center, LLC were being cared for in an unlicensed building next door. Per your statements, you did not realize that because the children were listed as receiving subsidy at your licensed facility that they could not be cared for in a summer camp next door. As of today’s visit, you have moved all of the subsidy children back into the licensed facility and are caring for them in space 6. There are ten (10) children still in the summer camp but per your statements, none of them are enrolled at your facility. Subsidy payments are assigned to a specific license number and cannot be used for another location. If children opt to attend a separate summer camp, they must be unenrolled from your facility and re-enrolled again in the fall for you to provide after school care. Attendance (Sign-in/Out) - A good record keeping system helps you track the children in your facility. You must maintain daily records that include the arrival and departure times for each child. This becomes part of your emergency procedures to ensure all children are accounted for during the day. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. Children’s arrival and departure should be documented in real time to ensure the form is always current an accurate. You stated that you plan to transition to BrightWheel to help correct this and to have the parents sign the children in and out. You hope this will solve the problem. Nutrition – Nutritious foods should be offered throughout the day to ensure children are getting the nourishment and energy they need to learn, grow and be healthy. Review your meal selection and ensure you have all components for each meal and that they meet the Meal Patterns Guide. Consider posting a copy of the Meal Patterns Guide in your kitchen to serve as a reference as you plan your menus. You can print a copy of the Meal Patterns Guide by going to the Division’s website, www.ncchildcare.nc.gov, under Provider and Provider Documents. Per our discussion, Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. For more information about the meal patterns, including very helpful menu checklists and technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Water must be available throughout the day to ensure children stay hydrated. Water containers should be kept in each classroom and taken outside when the children play on the playground. It should be offered to the children throughout the day. You stated that you are working on enrolling in the food program and hope this helps you learn more about the best foods to serve. Please be advised that violations regarding falsification may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0302 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 7/24/2025 Number Present: 49 Completed Date: 7/24/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 01:30 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that children are not being adequately supervised. 2. There is a concern that children are cared for in a space that has not been approved. 3. There is a concern that classrooms were over capacity. 4. There is a concern regarding nutrition. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. The following staff/child ratios were monitored: Space 5: 3-4s – 2:12 (D. Hoffler, A. White) Space 6: SA- 1:7 (L. Whidbee) INVESTIGATION The allegation was shared with the administrator and three (3) center staff members. Each was given an opportunity to respond. 1. There is a concern that children are not being adequately supervised. Based on information provided, the staff are required to place themselves where they can both see or hear the children at all times. No concerns of inadequate supervision were reported. Phones are not allowed to be used while children are in care. My Observations: The staff placed themselves in the room where they could both see and hear the children. During outside play, they separated to be able to see all the children on the playground. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 2. There is a concern that children are cared for in a space that has not been approved. Based on information provided, nineteen (19) school aged children and one (1) child five (5) years of age were being cared for in the unlicensed building next door in a summer camp program. The summer camp started in 6/2/25 and plans to end 8/22/25. Of the twenty (20) children in care at the camp, ten (10) had subsidy vouchers and are enrolled at Creative Minds Learning Academy, LLC during the school year. The summer camp children were allowed to play on the licensed facility’s playground. My Observations: Vehicles were observed to pull into the licensed facility’s driveway to drop off children. The children were then taken to the unlicensed building next door by the parents. Documentation of subsidy payments showed that the Creative Minds Learning Center, LLC claimed payment for nine (9) school age children being cared for in the summer camp building for the month of June 2025. The children who were claimed did not appear on the June 2025 Creative Minds Learning Center, LLC attendance sheet. A copy of a separate enrollment form for the summer camp was provided to me for review. A copy of a letter explaining an adjustment of payment for the summer camp for the children with subsidy vouchers was also provided for my review. Based on information in the enrollment form, the licensed facility provided meals and snacks to the summer camp children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was confirmed. 3. There is a concern that classrooms were over capacity. Information Provided: Attendance sheets for space 5 were reviewed and sixteen (16) children were documented as present. Twelve (12) children were present in the room. When asked if the other four (4) children were in the unlicensed building next door, the provider stated that they were absent and tried to erase the times on the form. The provider later reported that two (2) of the children had arrived and had been dropped off by their parents. The provider still could not tell me where the other two (2) children were located and why she had marked them present. I requested to review the video but was informed that it was not working. During the visit on 7/24/25, the you stated that staff had been waiting until all children were present and then documented the attendance times. This had been addressed with the staff prior to my visit, and you were not sure why they were still doing it. You reviewed the list of children present on 7/22/25 and verified that the children four (4) were absent or came in late. You also stated that they do not attend the summer camp program. My Observations: There were fourteen (14) children in space 5 on 7/22/25 and twelve (12) on 7/24/25. The room has a total capacity of fourteen (14) children. Attendances sheets for June 2025 and July 2025 were reviewed, and no days were observed to be over fourteen (14) children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern regarding nutrition. Based on information provided, there are no concerns of poor nutrition. You stated that you are not enrolled in the food program. Each of the children have a water bottle brought from home and they take the bottles outside when they play on the playground. My Observations: Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. Each cubby in space 5 contained a water bottle. When the children lined up and went outside, the water bottles were not taken with them. The provider carried a plastic bag of pretzels outside. When asked what they were for, she stated the children eat snack outside. When asked what they would drink with snack, she stated water. The other provide then took some of the children and went back inside to get the water bottles. A teacher on the next playground called to her and asked her to get the bottles from her classroom also. The provider did not hear her. The children on that playground did not have access to water while they were outside. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was confirmed. The following violation(s) were documented: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. GS 110-91(1)&(4-5) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. 10A NCAC 09 .0901(a) 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. .0901(e) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Unapproved Space – Having spaces used by children monitored for health and safety concerns helps to prevent injuries to the children in care. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. Ten (10) children who have subsidy vouchers and are enrolled at Creative Minds Learning Center, LLC were being cared for in an unlicensed building next door. Per your statements, you did not realize that because the children were listed as receiving subsidy at your licensed facility that they could not be cared for in a summer camp next door. As of today’s visit, you have moved all of the subsidy children back into the licensed facility and are caring for them in space 6. There are ten (10) children still in the summer camp but per your statements, none of them are enrolled at your facility. Subsidy payments are assigned to a specific license number and cannot be used for another location. If children opt to attend a separate summer camp, they must be unenrolled from your facility and re-enrolled again in the fall for you to provide after school care. Attendance (Sign-in/Out) - A good record keeping system helps you track the children in your facility. You must maintain daily records that include the arrival and departure times for each child. This becomes part of your emergency procedures to ensure all children are accounted for during the day. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. Children’s arrival and departure should be documented in real time to ensure the form is always current an accurate. You stated that you plan to transition to BrightWheel to help correct this and to have the parents sign the children in and out. You hope this will solve the problem. Nutrition – Nutritious foods should be offered throughout the day to ensure children are getting the nourishment and energy they need to learn, grow and be healthy. Review your meal selection and ensure you have all components for each meal and that they meet the Meal Patterns Guide. Consider posting a copy of the Meal Patterns Guide in your kitchen to serve as a reference as you plan your menus. You can print a copy of the Meal Patterns Guide by going to the Division’s website, www.ncchildcare.nc.gov, under Provider and Provider Documents. Per our discussion, Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. For more information about the meal patterns, including very helpful menu checklists and technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Water must be available throughout the day to ensure children stay hydrated. Water containers should be kept in each classroom and taken outside when the children play on the playground. It should be offered to the children throughout the day. You stated that you are working on enrolling in the food program and hope this helps you learn more about the best foods to serve. Please be advised that violations regarding falsification may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09.0901 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 7/24/2025 Number Present: 49 Completed Date: 7/24/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 01:30 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that children are not being adequately supervised. 2. There is a concern that children are cared for in a space that has not been approved. 3. There is a concern that classrooms were over capacity. 4. There is a concern regarding nutrition. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. The following staff/child ratios were monitored: Space 5: 3-4s – 2:12 (D. Hoffler, A. White) Space 6: SA- 1:7 (L. Whidbee) INVESTIGATION The allegation was shared with the administrator and three (3) center staff members. Each was given an opportunity to respond. 1. There is a concern that children are not being adequately supervised. Based on information provided, the staff are required to place themselves where they can both see or hear the children at all times. No concerns of inadequate supervision were reported. Phones are not allowed to be used while children are in care. My Observations: The staff placed themselves in the room where they could both see and hear the children. During outside play, they separated to be able to see all the children on the playground. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 2. There is a concern that children are cared for in a space that has not been approved. Based on information provided, nineteen (19) school aged children and one (1) child five (5) years of age were being cared for in the unlicensed building next door in a summer camp program. The summer camp started in 6/2/25 and plans to end 8/22/25. Of the twenty (20) children in care at the camp, ten (10) had subsidy vouchers and are enrolled at Creative Minds Learning Academy, LLC during the school year. The summer camp children were allowed to play on the licensed facility’s playground. My Observations: Vehicles were observed to pull into the licensed facility’s driveway to drop off children. The children were then taken to the unlicensed building next door by the parents. Documentation of subsidy payments showed that the Creative Minds Learning Center, LLC claimed payment for nine (9) school age children being cared for in the summer camp building for the month of June 2025. The children who were claimed did not appear on the June 2025 Creative Minds Learning Center, LLC attendance sheet. A copy of a separate enrollment form for the summer camp was provided to me for review. A copy of a letter explaining an adjustment of payment for the summer camp for the children with subsidy vouchers was also provided for my review. Based on information in the enrollment form, the licensed facility provided meals and snacks to the summer camp children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was confirmed. 3. There is a concern that classrooms were over capacity. Information Provided: Attendance sheets for space 5 were reviewed and sixteen (16) children were documented as present. Twelve (12) children were present in the room. When asked if the other four (4) children were in the unlicensed building next door, the provider stated that they were absent and tried to erase the times on the form. The provider later reported that two (2) of the children had arrived and had been dropped off by their parents. The provider still could not tell me where the other two (2) children were located and why she had marked them present. I requested to review the video but was informed that it was not working. During the visit on 7/24/25, the you stated that staff had been waiting until all children were present and then documented the attendance times. This had been addressed with the staff prior to my visit, and you were not sure why they were still doing it. You reviewed the list of children present on 7/22/25 and verified that the children four (4) were absent or came in late. You also stated that they do not attend the summer camp program. My Observations: There were fourteen (14) children in space 5 on 7/22/25 and twelve (12) on 7/24/25. The room has a total capacity of fourteen (14) children. Attendances sheets for June 2025 and July 2025 were reviewed, and no days were observed to be over fourteen (14) children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern regarding nutrition. Based on information provided, there are no concerns of poor nutrition. You stated that you are not enrolled in the food program. Each of the children have a water bottle brought from home and they take the bottles outside when they play on the playground. My Observations: Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. Each cubby in space 5 contained a water bottle. When the children lined up and went outside, the water bottles were not taken with them. The provider carried a plastic bag of pretzels outside. When asked what they were for, she stated the children eat snack outside. When asked what they would drink with snack, she stated water. The other provide then took some of the children and went back inside to get the water bottles. A teacher on the next playground called to her and asked her to get the bottles from her classroom also. The provider did not hear her. The children on that playground did not have access to water while they were outside. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was confirmed. The following violation(s) were documented: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. GS 110-91(1)&(4-5) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. 10A NCAC 09 .0901(a) 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. .0901(e) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Unapproved Space – Having spaces used by children monitored for health and safety concerns helps to prevent injuries to the children in care. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. Ten (10) children who have subsidy vouchers and are enrolled at Creative Minds Learning Center, LLC were being cared for in an unlicensed building next door. Per your statements, you did not realize that because the children were listed as receiving subsidy at your licensed facility that they could not be cared for in a summer camp next door. As of today’s visit, you have moved all of the subsidy children back into the licensed facility and are caring for them in space 6. There are ten (10) children still in the summer camp but per your statements, none of them are enrolled at your facility. Subsidy payments are assigned to a specific license number and cannot be used for another location. If children opt to attend a separate summer camp, they must be unenrolled from your facility and re-enrolled again in the fall for you to provide after school care. Attendance (Sign-in/Out) - A good record keeping system helps you track the children in your facility. You must maintain daily records that include the arrival and departure times for each child. This becomes part of your emergency procedures to ensure all children are accounted for during the day. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. Children’s arrival and departure should be documented in real time to ensure the form is always current an accurate. You stated that you plan to transition to BrightWheel to help correct this and to have the parents sign the children in and out. You hope this will solve the problem. Nutrition – Nutritious foods should be offered throughout the day to ensure children are getting the nourishment and energy they need to learn, grow and be healthy. Review your meal selection and ensure you have all components for each meal and that they meet the Meal Patterns Guide. Consider posting a copy of the Meal Patterns Guide in your kitchen to serve as a reference as you plan your menus. You can print a copy of the Meal Patterns Guide by going to the Division’s website, www.ncchildcare.nc.gov, under Provider and Provider Documents. Per our discussion, Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. For more information about the meal patterns, including very helpful menu checklists and technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Water must be available throughout the day to ensure children stay hydrated. Water containers should be kept in each classroom and taken outside when the children play on the playground. It should be offered to the children throughout the day. You stated that you are working on enrolling in the food program and hope this helps you learn more about the best foods to serve. Please be advised that violations regarding falsification may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 7/24/2025 Number Present: 49 Completed Date: 7/24/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 01:30 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that children are not being adequately supervised. 2. There is a concern that children are cared for in a space that has not been approved. 3. There is a concern that classrooms were over capacity. 4. There is a concern regarding nutrition. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. The following staff/child ratios were monitored: Space 5: 3-4s – 2:12 (D. Hoffler, A. White) Space 6: SA- 1:7 (L. Whidbee) INVESTIGATION The allegation was shared with the administrator and three (3) center staff members. Each was given an opportunity to respond. 1. There is a concern that children are not being adequately supervised. Based on information provided, the staff are required to place themselves where they can both see or hear the children at all times. No concerns of inadequate supervision were reported. Phones are not allowed to be used while children are in care. My Observations: The staff placed themselves in the room where they could both see and hear the children. During outside play, they separated to be able to see all the children on the playground. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 2. There is a concern that children are cared for in a space that has not been approved. Based on information provided, nineteen (19) school aged children and one (1) child five (5) years of age were being cared for in the unlicensed building next door in a summer camp program. The summer camp started in 6/2/25 and plans to end 8/22/25. Of the twenty (20) children in care at the camp, ten (10) had subsidy vouchers and are enrolled at Creative Minds Learning Academy, LLC during the school year. The summer camp children were allowed to play on the licensed facility’s playground. My Observations: Vehicles were observed to pull into the licensed facility’s driveway to drop off children. The children were then taken to the unlicensed building next door by the parents. Documentation of subsidy payments showed that the Creative Minds Learning Center, LLC claimed payment for nine (9) school age children being cared for in the summer camp building for the month of June 2025. The children who were claimed did not appear on the June 2025 Creative Minds Learning Center, LLC attendance sheet. A copy of a separate enrollment form for the summer camp was provided to me for review. A copy of a letter explaining an adjustment of payment for the summer camp for the children with subsidy vouchers was also provided for my review. Based on information in the enrollment form, the licensed facility provided meals and snacks to the summer camp children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was confirmed. 3. There is a concern that classrooms were over capacity. Information Provided: Attendance sheets for space 5 were reviewed and sixteen (16) children were documented as present. Twelve (12) children were present in the room. When asked if the other four (4) children were in the unlicensed building next door, the provider stated that they were absent and tried to erase the times on the form. The provider later reported that two (2) of the children had arrived and had been dropped off by their parents. The provider still could not tell me where the other two (2) children were located and why she had marked them present. I requested to review the video but was informed that it was not working. During the visit on 7/24/25, the you stated that staff had been waiting until all children were present and then documented the attendance times. This had been addressed with the staff prior to my visit, and you were not sure why they were still doing it. You reviewed the list of children present on 7/22/25 and verified that the children four (4) were absent or came in late. You also stated that they do not attend the summer camp program. My Observations: There were fourteen (14) children in space 5 on 7/22/25 and twelve (12) on 7/24/25. The room has a total capacity of fourteen (14) children. Attendances sheets for June 2025 and July 2025 were reviewed, and no days were observed to be over fourteen (14) children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern regarding nutrition. Based on information provided, there are no concerns of poor nutrition. You stated that you are not enrolled in the food program. Each of the children have a water bottle brought from home and they take the bottles outside when they play on the playground. My Observations: Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. Each cubby in space 5 contained a water bottle. When the children lined up and went outside, the water bottles were not taken with them. The provider carried a plastic bag of pretzels outside. When asked what they were for, she stated the children eat snack outside. When asked what they would drink with snack, she stated water. The other provide then took some of the children and went back inside to get the water bottles. A teacher on the next playground called to her and asked her to get the bottles from her classroom also. The provider did not hear her. The children on that playground did not have access to water while they were outside. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was confirmed. The following violation(s) were documented: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. GS 110-91(1)&(4-5) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. 10A NCAC 09 .0901(a) 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. .0901(e) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Unapproved Space – Having spaces used by children monitored for health and safety concerns helps to prevent injuries to the children in care. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. Ten (10) children who have subsidy vouchers and are enrolled at Creative Minds Learning Center, LLC were being cared for in an unlicensed building next door. Per your statements, you did not realize that because the children were listed as receiving subsidy at your licensed facility that they could not be cared for in a summer camp next door. As of today’s visit, you have moved all of the subsidy children back into the licensed facility and are caring for them in space 6. There are ten (10) children still in the summer camp but per your statements, none of them are enrolled at your facility. Subsidy payments are assigned to a specific license number and cannot be used for another location. If children opt to attend a separate summer camp, they must be unenrolled from your facility and re-enrolled again in the fall for you to provide after school care. Attendance (Sign-in/Out) - A good record keeping system helps you track the children in your facility. You must maintain daily records that include the arrival and departure times for each child. This becomes part of your emergency procedures to ensure all children are accounted for during the day. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. Children’s arrival and departure should be documented in real time to ensure the form is always current an accurate. You stated that you plan to transition to BrightWheel to help correct this and to have the parents sign the children in and out. You hope this will solve the problem. Nutrition – Nutritious foods should be offered throughout the day to ensure children are getting the nourishment and energy they need to learn, grow and be healthy. Review your meal selection and ensure you have all components for each meal and that they meet the Meal Patterns Guide. Consider posting a copy of the Meal Patterns Guide in your kitchen to serve as a reference as you plan your menus. You can print a copy of the Meal Patterns Guide by going to the Division’s website, www.ncchildcare.nc.gov, under Provider and Provider Documents. Per our discussion, Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. For more information about the meal patterns, including very helpful menu checklists and technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Water must be available throughout the day to ensure children stay hydrated. Water containers should be kept in each classroom and taken outside when the children play on the playground. It should be offered to the children throughout the day. You stated that you are working on enrolling in the food program and hope this helps you learn more about the best foods to serve. Please be advised that violations regarding falsification may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: 0725-250L Visit Date: 7/24/2025 Number Present: 49 Completed Date: 7/24/2025 Age: From 0 To 9 Total Minutes: 195 Time In: 01:30 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Complaint Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to obtain information regarding alleged violations of child care requirements. The allegations are as follows: 1. There is a concern that children are not being adequately supervised. 2. There is a concern that children are cared for in a space that has not been approved. 3. There is a concern that classrooms were over capacity. 4. There is a concern regarding nutrition. Staff/child ratio, group size, supervision, use of licensed space, space capacity, and license restrictions were monitored. The license and emergency care plan were posted. The following staff/child ratios were monitored: Space 5: 3-4s – 2:12 (D. Hoffler, A. White) Space 6: SA- 1:7 (L. Whidbee) INVESTIGATION The allegation was shared with the administrator and three (3) center staff members. Each was given an opportunity to respond. 1. There is a concern that children are not being adequately supervised. Based on information provided, the staff are required to place themselves where they can both see or hear the children at all times. No concerns of inadequate supervision were reported. Phones are not allowed to be used while children are in care. My Observations: The staff placed themselves in the room where they could both see and hear the children. During outside play, they separated to be able to see all the children on the playground. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 2. There is a concern that children are cared for in a space that has not been approved. Based on information provided, nineteen (19) school aged children and one (1) child five (5) years of age were being cared for in the unlicensed building next door in a summer camp program. The summer camp started in 6/2/25 and plans to end 8/22/25. Of the twenty (20) children in care at the camp, ten (10) had subsidy vouchers and are enrolled at Creative Minds Learning Academy, LLC during the school year. The summer camp children were allowed to play on the licensed facility’s playground. My Observations: Vehicles were observed to pull into the licensed facility’s driveway to drop off children. The children were then taken to the unlicensed building next door by the parents. Documentation of subsidy payments showed that the Creative Minds Learning Center, LLC claimed payment for nine (9) school age children being cared for in the summer camp building for the month of June 2025. The children who were claimed did not appear on the June 2025 Creative Minds Learning Center, LLC attendance sheet. A copy of a separate enrollment form for the summer camp was provided to me for review. A copy of a letter explaining an adjustment of payment for the summer camp for the children with subsidy vouchers was also provided for my review. Based on information in the enrollment form, the licensed facility provided meals and snacks to the summer camp children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was confirmed. 3. There is a concern that classrooms were over capacity. Information Provided: Attendance sheets for space 5 were reviewed and sixteen (16) children were documented as present. Twelve (12) children were present in the room. When asked if the other four (4) children were in the unlicensed building next door, the provider stated that they were absent and tried to erase the times on the form. The provider later reported that two (2) of the children had arrived and had been dropped off by their parents. The provider still could not tell me where the other two (2) children were located and why she had marked them present. I requested to review the video but was informed that it was not working. During the visit on 7/24/25, the you stated that staff had been waiting until all children were present and then documented the attendance times. This had been addressed with the staff prior to my visit, and you were not sure why they were still doing it. You reviewed the list of children present on 7/22/25 and verified that the children four (4) were absent or came in late. You also stated that they do not attend the summer camp program. My Observations: There were fourteen (14) children in space 5 on 7/22/25 and twelve (12) on 7/24/25. The room has a total capacity of fourteen (14) children. Attendances sheets for June 2025 and July 2025 were reviewed, and no days were observed to be over fourteen (14) children. Based on information received from interviewed staff and my observations, the finding regarding the allegation was unconfirmed. 4. There is a concern regarding nutrition. Based on information provided, there are no concerns of poor nutrition. You stated that you are not enrolled in the food program. Each of the children have a water bottle brought from home and they take the bottles outside when they play on the playground. My Observations: Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. Each cubby in space 5 contained a water bottle. When the children lined up and went outside, the water bottles were not taken with them. The provider carried a plastic bag of pretzels outside. When asked what they were for, she stated the children eat snack outside. When asked what they would drink with snack, she stated water. The other provide then took some of the children and went back inside to get the water bottles. A teacher on the next playground called to her and asked her to get the bottles from her classroom also. The provider did not hear her. The children on that playground did not have access to water while they were outside. Based on information received from the staff interviewed and my observations, the finding regarding the allegation was confirmed. The following violation(s) were documented: Violation Number Comment Rule 125 Daily records of arrival and departure times for children at the center were not maintained as children arrive and depart and/or were not made available for review. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. 10A NCAC 09 .0302(d)(4) 209 Children used space that was not approved. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. GS 110-91(1)&(4-5) 501 Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Lunch was observed on 7/22/25 consisted of half of a ham and cheese sandwich on white bread, veggie straws, carrots with ranch dressing, orange slices, and milk. Based on the posted menu, a whole grain option was not offered during the day. The menu was reviewed and stated that on 7/16/25, lunch consisted of chicken nuggets, mixed vegetables, tater tots, peaches, and milk. A grain component was not listed and documentation that the chicken nuggets met the grain requirement was not available for review. 10A NCAC 09 .0901(a) 505 Drinking water was not freely available to children of all ages. On 7/22/25, the children's water bottles, in space 4, were not taken with the children when they transitioned to outdoor play. .0901(e) As a licensed child care operator, it is your responsibility to be knowledgeable of the child care laws and rules and to maintain compliance with them. The NC General Statutes, Child Care Rules and the “What’s New” section of The Division of Child Development and Early Education (DCDEE) website, ncchildcare.ncdhhs.gov, are excellent resources to help you stay current with the child care requirements. The most current forms and documents needed for your licensed facility are available under the Provider tab. Many of them are now interactive so that you can type right into the form. Many of the forms needed for families are now offered in Spanish too. And of course, I am also available to assist you, should you have questions about the child care requirements. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 8/7/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Unapproved Space – Having spaces used by children monitored for health and safety concerns helps to prevent injuries to the children in care. Children enrolled at Creative Minds Learning Center, LLC were being cared for at an unlicensed location. Ten (10) children who have subsidy vouchers and are enrolled at Creative Minds Learning Center, LLC were being cared for in an unlicensed building next door. Per your statements, you did not realize that because the children were listed as receiving subsidy at your licensed facility that they could not be cared for in a summer camp next door. As of today’s visit, you have moved all of the subsidy children back into the licensed facility and are caring for them in space 6. There are ten (10) children still in the summer camp but per your statements, none of them are enrolled at your facility. Subsidy payments are assigned to a specific license number and cannot be used for another location. If children opt to attend a separate summer camp, they must be unenrolled from your facility and re-enrolled again in the fall for you to provide after school care. Attendance (Sign-in/Out) - A good record keeping system helps you track the children in your facility. You must maintain daily records that include the arrival and departure times for each child. This becomes part of your emergency procedures to ensure all children are accounted for during the day. In space 5, on 7/22/25, all sixteen (16) children were marked as present, however, there were only twelve (12) in care at the time. The provider filled in the information after all the children had arrived. Children’s arrival and departure should be documented in real time to ensure the form is always current an accurate. You stated that you plan to transition to BrightWheel to help correct this and to have the parents sign the children in and out. You hope this will solve the problem. Nutrition – Nutritious foods should be offered throughout the day to ensure children are getting the nourishment and energy they need to learn, grow and be healthy. Review your meal selection and ensure you have all components for each meal and that they meet the Meal Patterns Guide. Consider posting a copy of the Meal Patterns Guide in your kitchen to serve as a reference as you plan your menus. You can print a copy of the Meal Patterns Guide by going to the Division’s website, www.ncchildcare.nc.gov, under Provider and Provider Documents. Per our discussion, Child Care Rule 10A NCAC 09.0901 requires meals and snacks served to children in a child care center to comply with the meal patterns for children in child care. For more information about the meal patterns, including very helpful menu checklists and technical assistance webinars, go to the Nutritionnc.com/snp/meal-patterns.htm page of the Division of Public Health. Water must be available throughout the day to ensure children stay hydrated. Water containers should be kept in each classroom and taken outside when the children play on the playground. It should be offered to the children throughout the day. You stated that you are working on enrolling in the food program and hope this helps you learn more about the best foods to serve. Please be advised that violations regarding falsification may warrant an administrative action against the facility. We discussed this process and what it entails if an administrative action is issued. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0601 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 39 Completed Date: 7/8/2025 Age: From 0 To 4 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. Last Annual Compliance visit – Temporary Time License 11/1/24 18-month compliance history 92% Last Sanitation Inspection – 4/16/25 - Superior Last Fire Inspection – 1/9/24 – Satisfactory; Daytime Care Only *Sanitation and fire inspections are required at least annually by the end of the month of the previous inspection. Send fire inspections to me within seven (7) days of the inspection. Required Water, Lead Paint, and Asbestos Testing - The Clean Classrooms for Carolina Kids website reflects the following information about your center’s required three-year water testing and one-time lead paint testing, and asbestos testing: Three-year Water Testing – completed Lead Paint Testing – completed Asbestos Testing – completed Maintain any paperwork received by mail or email in your Program Records file. C. Hurdle, Administrator, assisted me with today’s visit. Your program currently operates with a four-star license, issued 5/2/25 based on the previous owner’s rated license scores. The facility earned 5 points in the education component, 6 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for meeting the Education Option: Center has a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader over the last 12 months. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. Facility Information: We reviewed your facility information and per your statements, the information is current and accurate. Contact me if you need to make any changes to your information, e.g., phone numbers, email address, mailing address, owner information, or Legal Designee. The NC Secretary of State website was reviewed on 7/7/25 and Creative Minds Learning Centers LLCwas listed as current- active. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time, napping, and were held for bottle feeding. Sleep checks were completed, recorded, and maintained as required. The children played outside in shaded areas in the morning. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Lunch was observed and consisted of beef-a-roni, mixed vegetables, orange slices, and milk. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In space 1, there were mouse droppings inside the sink cabinet. In space 3, there was a provider’s purse located in the sink cabinet, less than 5 feet above the floor. The lock on the door was not an approved locking device. In space 4, the paint on the lower part of the wall was peeling and accessible to the children. In the bathroom between space 4 and space 5, the toilet lid was broken and children had access to the sharp edges. On the playground used by the children 1 year of age, there were wet and torn cardboard boxes and torn foam matting piled next to the building. Both were accessible to the children. On the playground used by the infants, there was a broken cinderblock with sharp edges next to the exterior door, there were sharp pieces of hard pink plastic on the ground near the exterior door, and there was standing water with mildew growing in the water on a push car. Under the shade structure on the playground used by children 1 year of age to 2 years of age, there was an active wasp nest. 10A NCAC 09 .0601(a) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/22/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Safe Indoor Environment- Daily monitoring of all spaces helps to ensure the children are cared for in a safe and healthy environment. All spaces must be kept clean, free of hazards, and be safe for the children in care. In space 1, there were mouse droppings inside the sink cabinet. In space 3, there was a provider’s purse located in the sink cabinet, less than 5 feet above the floor. The lock on the door was not an approved locking device. In space 4, the paint on the lower part of the wall was peeling and accessible to the children. In the bathroom between space 4 and space 5, the toilet lid was broken and children had access to the sharp edges. These items must be corrected immediately. You stated that you have a company working on controlling the mouse issue. You stated that you have not seen them inside before but will clean the cabinet and try to discover where they are coming in and address the issue. You also stated that you have contacted your husband to ensure the toilet is either inaccessible to the children or the lid is removed, and the toilet is made safe. Safe Outdoor Environment – On the playground used by the children 1 year of age, there were wet and torn cardboard boxes and torn foam matting piled next to the building. Both were accessible to the children. On the playground used by the infants, there was a broken cinderblock with sharp edges next to the exterior door, there were sharp pieces of hard pink plastic on the ground near the exterior door, and there was standing water with mildew growing in the water on a push car. Under the shade structure on the playground used by children 1 year of age to 2 years of age, there was an active wasp nest. Per our discussion, you must put into place a plan for where staff can safely place hazardous items, while they are outside. We discussed placing large trashcans on the outside of the fence where staff could easily place broken toys or trash while still supervising the children. Wasp nests can show up overnight under the shade structures. These spaces must be checked daily before children go outside to ensure all hazards have been removed and the space is ready for use by the children. Play materials that tend to hold water must be cleaned and a plan created to ensure they are drained. You stated that you plan to add monitoring the playground to the staffs’ daily responsibilities. Consultation: Staff Worksheets – We reviewed your staff worksheet, and technical assistance was provided for completing the form. Activity Plans – As an administrator, you must have a plan in place to ensure staff are completing and posting their activity plans. You stated that the staff complete their plans on the Educational Early Childhood Curriculum website and that you are able review them in the system. Per our discussion, you could also require staff to complete and post their activity plans by the end of the day each Friday. You could then do a walk-through of the classrooms to ensure they are ready for the next week. NC Risk Management Portal – Technical assistance was provided for accessing and completing the Emergency Preparedness and Response Plan in the portal. WORKS Portal – Technical assistance was provided for accessing and completing the process to be evaluated as an administrator. You stated that you have completed the required courses and submitted your transcripts. A review of the portal was completed and revealed that the transcripts had not been received. You stated that you would contact WORKS for guidance on completing the process. Additional Information: Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you need to stay in the know about issues in North Carolina that affect you and your business. Share with your staff so they can be in the know too! NCID Password Rule to Change - If you have a MYNCID or NCID account, when you change your current password after Feb. 23, you will be required to create a new one that must: • Be a minimum of 14 characters. • It consists of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, & * etc. Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information ABCMS Portal - The process of notifying the Division when you have new staff (or household members for family child care homes and centers licensed in a residence) has changed and is now captured in ABCMS, the new Criminal Background Check portal. Continue to update staff information as new staff are hired or staff leave your employment so that it is current and accurate. Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources/. Information was also shared on the following topics: 1. New Training in Module – Child Development 2. Public Notice: Proposed Rules Amendment to Orientation, Health &Safety Training, Religious-Sponsored 3. Pathway to the Stars – Where Quality and Choice Meet (QRIS Rules Adopted), Survey available At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: ANNE BUCK Operation Type: Center Case Number: Visit Date: 7/8/2025 Number Present: 39 Completed Date: 7/8/2025 Age: From 0 To 4 Total Minutes: 360 Time In: 09:00 AM Time Out: 03:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor compliance with applicable child care requirements for a routine unannounced visit. Last Annual Compliance visit – Temporary Time License 11/1/24 18-month compliance history 92% Last Sanitation Inspection – 4/16/25 - Superior Last Fire Inspection – 1/9/24 – Satisfactory; Daytime Care Only *Sanitation and fire inspections are required at least annually by the end of the month of the previous inspection. Send fire inspections to me within seven (7) days of the inspection. Required Water, Lead Paint, and Asbestos Testing - The Clean Classrooms for Carolina Kids website reflects the following information about your center’s required three-year water testing and one-time lead paint testing, and asbestos testing: Three-year Water Testing – completed Lead Paint Testing – completed Asbestos Testing – completed Maintain any paperwork received by mail or email in your Program Records file. C. Hurdle, Administrator, assisted me with today’s visit. Your program currently operates with a four-star license, issued 5/2/25 based on the previous owner’s rated license scores. The facility earned 5 points in the education component, 6 points in the program standards component (meeting enhanced ratios and space) and 1 quality point for meeting the Education Option: Center has a combined turnover rate of 20% or less for the administrator, program coordinator, lead teacher, teacher, and group leader over the last 12 months. Hold harmless has been extended until the new QRIS is implemented (SB 425). This means that you do not need to schedule a rated license assessment unless you voluntarily request one. The new QRIS has been approved by the Child Care Commission. The Division is working on implementation and trainings for the new system. North Carolina Rated License Assessment Project - NCRLAP’s mission is to promote the quality of child care by consistently and reliably assessing environments for the North Carolina Star Rated License. They collaborate with professionals in the early childhood education field to foster the development and learning of young children. Their website, ncrlap.org, offers resources, trainings, videos, worksheets, and help to get ready for the new ITERS-3, ECERS-3, and FCCRS-3 assessment tools that will be used in the new QRIS system. Facility Information: We reviewed your facility information and per your statements, the information is current and accurate. Contact me if you need to make any changes to your information, e.g., phone numbers, email address, mailing address, owner information, or Legal Designee. The NC Secretary of State website was reviewed on 7/7/25 and Creative Minds Learning Centers LLCwas listed as current- active. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in both the indoor and outdoor learning environments and found supervision and staff/child ratios to be in compliance. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time, napping, and were held for bottle feeding. Sleep checks were completed, recorded, and maintained as required. The children played outside in shaded areas in the morning. The caregivers were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Lunch was observed and consisted of beef-a-roni, mixed vegetables, orange slices, and milk. The Albemarle Alliance for Children and Families / Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales. Their phone number is (252) 333-1233 or check out their website at www.albemarleafc.org. The following violation(s) were documented: Violation Number Comment Rule 807 A safe indoor and outdoor environment was not provided for the children. In space 1, there were mouse droppings inside the sink cabinet. In space 3, there was a provider’s purse located in the sink cabinet, less than 5 feet above the floor. The lock on the door was not an approved locking device. In space 4, the paint on the lower part of the wall was peeling and accessible to the children. In the bathroom between space 4 and space 5, the toilet lid was broken and children had access to the sharp edges. On the playground used by the children 1 year of age, there were wet and torn cardboard boxes and torn foam matting piled next to the building. Both were accessible to the children. On the playground used by the infants, there was a broken cinderblock with sharp edges next to the exterior door, there were sharp pieces of hard pink plastic on the ground near the exterior door, and there was standing water with mildew growing in the water on a push car. Under the shade structure on the playground used by children 1 year of age to 2 years of age, there was an active wasp nest. 10A NCAC 09 .0601(a) Be knowledgeable of the child care laws and rules and environmental health rules; review them with your staff and assist them with understanding and implementing them to maintain compliance and keep children safe and healthy. The most recent versions of child care laws and rules and environmental health rules in North Carolina, the Items Number Listing (can be used as a detailed checklist of required items) and What’s New information are available on the DCDEE website, www.ncchildcare.ncdhhs.gov. Check the designated facility email at least weekly to stay current with communication and email blasts from DCDEE. If your email is not the facility email, sign up for email blasts on the What’s New page for general information and communication from DCDEE. Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4)(d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before 7/22/25, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware that any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Anne Buck, Child Care Consultant PO Box 2363 Elizabeth City, NC 27906 Anne.Buck@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance: Safe Indoor Environment- Daily monitoring of all spaces helps to ensure the children are cared for in a safe and healthy environment. All spaces must be kept clean, free of hazards, and be safe for the children in care. In space 1, there were mouse droppings inside the sink cabinet. In space 3, there was a provider’s purse located in the sink cabinet, less than 5 feet above the floor. The lock on the door was not an approved locking device. In space 4, the paint on the lower part of the wall was peeling and accessible to the children. In the bathroom between space 4 and space 5, the toilet lid was broken and children had access to the sharp edges. These items must be corrected immediately. You stated that you have a company working on controlling the mouse issue. You stated that you have not seen them inside before but will clean the cabinet and try to discover where they are coming in and address the issue. You also stated that you have contacted your husband to ensure the toilet is either inaccessible to the children or the lid is removed, and the toilet is made safe. Safe Outdoor Environment – On the playground used by the children 1 year of age, there were wet and torn cardboard boxes and torn foam matting piled next to the building. Both were accessible to the children. On the playground used by the infants, there was a broken cinderblock with sharp edges next to the exterior door, there were sharp pieces of hard pink plastic on the ground near the exterior door, and there was standing water with mildew growing in the water on a push car. Under the shade structure on the playground used by children 1 year of age to 2 years of age, there was an active wasp nest. Per our discussion, you must put into place a plan for where staff can safely place hazardous items, while they are outside. We discussed placing large trashcans on the outside of the fence where staff could easily place broken toys or trash while still supervising the children. Wasp nests can show up overnight under the shade structures. These spaces must be checked daily before children go outside to ensure all hazards have been removed and the space is ready for use by the children. Play materials that tend to hold water must be cleaned and a plan created to ensure they are drained. You stated that you plan to add monitoring the playground to the staffs’ daily responsibilities. Consultation: Staff Worksheets – We reviewed your staff worksheet, and technical assistance was provided for completing the form. Activity Plans – As an administrator, you must have a plan in place to ensure staff are completing and posting their activity plans. You stated that the staff complete their plans on the Educational Early Childhood Curriculum website and that you are able review them in the system. Per our discussion, you could also require staff to complete and post their activity plans by the end of the day each Friday. You could then do a walk-through of the classrooms to ensure they are ready for the next week. NC Risk Management Portal – Technical assistance was provided for accessing and completing the Emergency Preparedness and Response Plan in the portal. WORKS Portal – Technical assistance was provided for accessing and completing the process to be evaluated as an administrator. You stated that you have completed the required courses and submitted your transcripts. A review of the portal was completed and revealed that the transcripts had not been received. You stated that you would contact WORKS for guidance on completing the process. Additional Information: Raise NC Newsletter – If you are not receiving and reading the Raise NC Newsletter, you are missing out on current relevant information about early childhood issues in North Carolina, information about proposed rules, available trainings and other information that may be of interest to you and your staff. The Raise NC Newsletter is typically sent out weekly to all facility contact email addresses, but if your email is not the facility contact email address, you can go to the DCDEE Website, https://ncchildcare.ncdhhs.gov/ and click on the “What’s New” tab. Click on “What’s New” and enter your email address and name under “Sign Up for Updates”. As an early learning professional, you need to stay in the know about issues in North Carolina that affect you and your business. Share with your staff so they can be in the know too! NCID Password Rule to Change - If you have a MYNCID or NCID account, when you change your current password after Feb. 23, you will be required to create a new one that must: • Be a minimum of 14 characters. • It consists of at least one numeric character, at least one uppercase letter, at least one lowercase letter, and at least one special character such as #, & * etc. Keep Your NCID Active - Did you know that if you do not login on to any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. *Pro Tip: Set your calendar to remind you, your staff and your household members (CLIAR only) every 6 months to log in and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. *For assistance with NCID, contact ncid.nc.gov or 919.754.6000. Strong, unique passwords, along with practicing mindful cybersecurity practices, are key components to the Division protecting your devices and personal information ABCMS Portal - The process of notifying the Division when you have new staff (or household members for family child care homes and centers licensed in a residence) has changed and is now captured in ABCMS, the new Criminal Background Check portal. Continue to update staff information as new staff are hired or staff leave your employment so that it is current and accurate. Natural Learning Initiative has created resources, often in collaboration with the Natural Learning Initiative’s interdisciplinary partners, to support technical assistance, professional development, and generally to promote the importance of the natural environment in the daily experience and growth of all children. You can explore and use these resources on their website https://naturalearning.org/resources/. Information was also shared on the following topics: 1. New Training in Module – Child Development 2. Public Notice: Proposed Rules Amendment to Orientation, Health &Safety Training, Religious-Sponsored 3. Pathway to the Stars – Where Quality and Choice Meet (QRIS Rules Adopted), Survey available At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If I may be of further assistance, please contact me by phone at 252-333-2084 or Jennifer Linhardt, Licensing Supervisor, may also be contacted at (252) 373-4199. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
10A NCAC 09 .0604 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 40 Completed Date: 2/25/2025 Age: From 0 To 4 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. You, C. Hurdle, the administrator, assisted me with the visit. This facility was issued a temporary license on November 1, 2024 with a restriction of daytime care only. I observed children in each indoor and outdoor learning environment. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Lunch included pizza, fresh berries, cucumber slices with ranch and milk. A selection of new children’s files were reviewed and found to be in compliance. Program records, including fire drills and monthly outdoor inspections were completed and current. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff: child ratios were not posted in six (6) out of six(6) spaces. .0713(a)(10), (c) & (f)(3); .2818(e) 428 A current activity plan was not posted for each group of children for reference. The activity plan dated February 10-14, 2025 for six (6) out of six (6) spaces were located inside of the identified curriculum binder. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Open electrical outlets were observed in space 4, space 5 and space 6. 10A NCAC 09 .0604(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The individual hired on November 1, 2024 did not complete the training by February 1, 2025. .1102(g) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 11, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Technical Assistance with the Documented Violation (s): Staff/Child Ratios - Research has verified that staff-child ratios and group sizes are an important quality indicator. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. The staff to child ratio chart was not posted in six (6) out of six (6) spaces. You indicated the chart was posted on the parent board at the entrance of the facility. The charts were previously posted but you took them down when revamping the spaces and will now repost in each space. Activity Plans – Preschool lesson plans lay the groundwork for a child's initial entry into the world of learning. They act as roadmaps, guiding young learners through the various stages of early academic growth. You must complete weekly activity plans (dated) that include developmentally appropriate activities for enrolled children. Activity plans for all children must include activities daily to stimulate the following 5 developmental domains, as listed in your NC Foundations for Early Learning and Development book: (social &emotional development, health & physical development, approaches to play and learning, language development/communication, and cognitive development). They must also include a daily gross motor activity which may occur indoors or outdoors. Activity plans reflect at least 4 activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining 3 activities should occur in the following areas (art/creative play, children’s books, blocks and block building, manipulatives and family living/dramatic play). Activity plans must also include both free choice and adult-directed activities, which allow children to choose to participate with the whole group, in a small group or independently. In addition, activity plans must include each of these 3 enrichment activities on at least a weekly basis: sand or water play; science and nature; and music and rhythm. Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. When school-agers are enrolled, your activity plan must also list a balance of activities that are developmentally appropriate for the age, needs and interests of the school-age children. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. Open electrical outlets were observed in spaces 4, 5 and 6. You indicated you have covers in the office and will cover. Taping a reminder on the wall over each socket and power stick can serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Recognizing & Responding to Suspicions of Child Maltreatment - Caregivers/teachers are mandatory reporters of child abuse and neglect. Education is important in identifying manifestations of child maltreatment that can increase the likelihood of appropriate reports to child protection and law enforcement agencies. One individual hired on November 1, 2024 did not have documentation of the completed training before February 1, 2025 (90 days). Preventing, recognizing, responding to, and reporting shaken baby syndrome and abusive head trauma (SBS/AHT) is an important function of keeping children safe, protecting their healthy development, providing quality child care, and education families. Utilize the staff file checklist to track due dates. Additional Information – NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Rated License Discussion – You completed the Application for Assessment for a Two Component Star Rated License on 2/24/2025. You are not requesting an assessment through NCRLAP. You indicated you want to remain held harmless and be assessed based on the previous scores for the facility. Continue to ensure staff education is entered and current in the DCDEE WORKS system. Choose the Provider Tab and choose DCDEE WORKS for detailed instructions of how DCDEE WORKS and follow the instructions and information to update education. My review of your staff education in WORKS determined the following: C. Hurdle needs to create, request an education evaluation and mail an official transcript to the Workforce Unit in WORKS for Administrator. Also upload her BSAC certificate for evaluation as Program Coordinator. This needs to be completed by 3/3/25. Please email me when this has been completed. A Mitchell’s education needs to be updated in her WORKS account by requesting an evaluation for Teacher and mailing an official transcript to the Workforce Unit. This needs to be completed by 3/3/25. Please email me when this has been completed. D. Hofler needs to be updated in her WORKS account by requesting an evaluation for Group Leader and mailing and uploading her BSAC certificate to the Workforce Unit. This needs to be completed by 3/3/25. Please email me when this has been completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
GS 110-91 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 40 Completed Date: 2/25/2025 Age: From 0 To 4 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. You, C. Hurdle, the administrator, assisted me with the visit. This facility was issued a temporary license on November 1, 2024 with a restriction of daytime care only. I observed children in each indoor and outdoor learning environment. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Lunch included pizza, fresh berries, cucumber slices with ranch and milk. A selection of new children’s files were reviewed and found to be in compliance. Program records, including fire drills and monthly outdoor inspections were completed and current. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff: child ratios were not posted in six (6) out of six(6) spaces. .0713(a)(10), (c) & (f)(3); .2818(e) 428 A current activity plan was not posted for each group of children for reference. The activity plan dated February 10-14, 2025 for six (6) out of six (6) spaces were located inside of the identified curriculum binder. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Open electrical outlets were observed in space 4, space 5 and space 6. 10A NCAC 09 .0604(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The individual hired on November 1, 2024 did not complete the training by February 1, 2025. .1102(g) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 11, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Technical Assistance with the Documented Violation (s): Staff/Child Ratios - Research has verified that staff-child ratios and group sizes are an important quality indicator. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. The staff to child ratio chart was not posted in six (6) out of six (6) spaces. You indicated the chart was posted on the parent board at the entrance of the facility. The charts were previously posted but you took them down when revamping the spaces and will now repost in each space. Activity Plans – Preschool lesson plans lay the groundwork for a child's initial entry into the world of learning. They act as roadmaps, guiding young learners through the various stages of early academic growth. You must complete weekly activity plans (dated) that include developmentally appropriate activities for enrolled children. Activity plans for all children must include activities daily to stimulate the following 5 developmental domains, as listed in your NC Foundations for Early Learning and Development book: (social &emotional development, health & physical development, approaches to play and learning, language development/communication, and cognitive development). They must also include a daily gross motor activity which may occur indoors or outdoors. Activity plans reflect at least 4 activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining 3 activities should occur in the following areas (art/creative play, children’s books, blocks and block building, manipulatives and family living/dramatic play). Activity plans must also include both free choice and adult-directed activities, which allow children to choose to participate with the whole group, in a small group or independently. In addition, activity plans must include each of these 3 enrichment activities on at least a weekly basis: sand or water play; science and nature; and music and rhythm. Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. When school-agers are enrolled, your activity plan must also list a balance of activities that are developmentally appropriate for the age, needs and interests of the school-age children. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. Open electrical outlets were observed in spaces 4, 5 and 6. You indicated you have covers in the office and will cover. Taping a reminder on the wall over each socket and power stick can serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Recognizing & Responding to Suspicions of Child Maltreatment - Caregivers/teachers are mandatory reporters of child abuse and neglect. Education is important in identifying manifestations of child maltreatment that can increase the likelihood of appropriate reports to child protection and law enforcement agencies. One individual hired on November 1, 2024 did not have documentation of the completed training before February 1, 2025 (90 days). Preventing, recognizing, responding to, and reporting shaken baby syndrome and abusive head trauma (SBS/AHT) is an important function of keeping children safe, protecting their healthy development, providing quality child care, and education families. Utilize the staff file checklist to track due dates. Additional Information – NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Rated License Discussion – You completed the Application for Assessment for a Two Component Star Rated License on 2/24/2025. You are not requesting an assessment through NCRLAP. You indicated you want to remain held harmless and be assessed based on the previous scores for the facility. Continue to ensure staff education is entered and current in the DCDEE WORKS system. Choose the Provider Tab and choose DCDEE WORKS for detailed instructions of how DCDEE WORKS and follow the instructions and information to update education. My review of your staff education in WORKS determined the following: C. Hurdle needs to create, request an education evaluation and mail an official transcript to the Workforce Unit in WORKS for Administrator. Also upload her BSAC certificate for evaluation as Program Coordinator. This needs to be completed by 3/3/25. Please email me when this has been completed. A Mitchell’s education needs to be updated in her WORKS account by requesting an evaluation for Teacher and mailing an official transcript to the Workforce Unit. This needs to be completed by 3/3/25. Please email me when this has been completed. D. Hofler needs to be updated in her WORKS account by requesting an evaluation for Group Leader and mailing and uploading her BSAC certificate to the Workforce Unit. This needs to be completed by 3/3/25. Please email me when this has been completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 2/25/2025 Number Present: 40 Completed Date: 2/25/2025 Age: From 0 To 4 Total Minutes: 165 Time In: 09:00 AM Time Out: 11:45 AM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor your program for compliance with applicable child care requirements during the second temporary time period visit. You, C. Hurdle, the administrator, assisted me with the visit. This facility was issued a temporary license on November 1, 2024 with a restriction of daytime care only. I observed children in each indoor and outdoor learning environment. Children throughout the facility were participating in group time, free play in activity areas, transitions and personal care routines. Infants were engaged in tummy time. Sleep checks were completed, recorded, and maintained as required. The caregivers were interacting and meeting the developmental needs for each of the children. Lunch included pizza, fresh berries, cucumber slices with ranch and milk. A selection of new children’s files were reviewed and found to be in compliance. Program records, including fire drills and monthly outdoor inspections were completed and current. The following violations were observed today and must be corrected immediately. Violation Number Comment Rule 319 Staff/child ratios applicable to a classroom, were not posted in each classroom. Staff: child ratios were not posted in six (6) out of six(6) spaces. .0713(a)(10), (c) & (f)(3); .2818(e) 428 A current activity plan was not posted for each group of children for reference. The activity plan dated February 10-14, 2025 for six (6) out of six (6) spaces were located inside of the identified curriculum binder. GS 110-91(12); .0508(a) 812 Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Open electrical outlets were observed in space 4, space 5 and space 6. 10A NCAC 09 .0604(c) 1897 The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The individual hired on November 1, 2024 did not complete the training by February 1, 2025. .1102(g) * Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 11, 2025 I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Technical Assistance with the Documented Violation (s): Staff/Child Ratios - Research has verified that staff-child ratios and group sizes are an important quality indicator. Staff-child ratio refers to the maximum number of children who may be supervised by one staff member. The staff to child ratio chart was not posted in six (6) out of six (6) spaces. You indicated the chart was posted on the parent board at the entrance of the facility. The charts were previously posted but you took them down when revamping the spaces and will now repost in each space. Activity Plans – Preschool lesson plans lay the groundwork for a child's initial entry into the world of learning. They act as roadmaps, guiding young learners through the various stages of early academic growth. You must complete weekly activity plans (dated) that include developmentally appropriate activities for enrolled children. Activity plans for all children must include activities daily to stimulate the following 5 developmental domains, as listed in your NC Foundations for Early Learning and Development book: (social &emotional development, health & physical development, approaches to play and learning, language development/communication, and cognitive development). They must also include a daily gross motor activity which may occur indoors or outdoors. Activity plans reflect at least 4 activities daily (one of which is gross motor), one of which is offered outdoors, weather permitting. The remaining 3 activities should occur in the following areas (art/creative play, children’s books, blocks and block building, manipulatives and family living/dramatic play). Activity plans must also include both free choice and adult-directed activities, which allow children to choose to participate with the whole group, in a small group or independently. In addition, activity plans must include each of these 3 enrichment activities on at least a weekly basis: sand or water play; science and nature; and music and rhythm. Materials and equipment must be available both inside and outside to support the activities on the activity plan and the daily schedule. When school-agers are enrolled, your activity plan must also list a balance of activities that are developmentally appropriate for the age, needs and interests of the school-age children. Electrical Outlets - Approximately 2,400 children are injured annually by inserting objects into the slots of electrical outlets. For this reason, all electrical outlets, including those on power strips, not in use that are in areas accessible to children must be protected with a safety plug or a tamper-resistant electrical outlet. Open electrical outlets were observed in spaces 4, 5 and 6. You indicated you have covers in the office and will cover. Taping a reminder on the wall over each socket and power stick can serve as a reminder to add the safety cover when not in use or have the wall plate on the socket replaced with a tamper resistant electrical outlet. Recognizing & Responding to Suspicions of Child Maltreatment - Caregivers/teachers are mandatory reporters of child abuse and neglect. Education is important in identifying manifestations of child maltreatment that can increase the likelihood of appropriate reports to child protection and law enforcement agencies. One individual hired on November 1, 2024 did not have documentation of the completed training before February 1, 2025 (90 days). Preventing, recognizing, responding to, and reporting shaken baby syndrome and abusive head trauma (SBS/AHT) is an important function of keeping children safe, protecting their healthy development, providing quality child care, and education families. Utilize the staff file checklist to track due dates. Additional Information – NCID - Did you know that if you do not login on any DCDEE platforms (e.g., Moodle, WORKS, CBC) for a period of 12 months, your account will be archived? An archived account cannot be reinstated. You will need to create a new one and then email all platforms (e.g., Moodle, WORKS, CBC) to merge accounts. Pro Tip: Set your calendar to remind you every 6 months to login and out at https://myncid.nc.gov to keep your account activated and it will NOT be archived. Rated License Discussion – You completed the Application for Assessment for a Two Component Star Rated License on 2/24/2025. You are not requesting an assessment through NCRLAP. You indicated you want to remain held harmless and be assessed based on the previous scores for the facility. Continue to ensure staff education is entered and current in the DCDEE WORKS system. Choose the Provider Tab and choose DCDEE WORKS for detailed instructions of how DCDEE WORKS and follow the instructions and information to update education. My review of your staff education in WORKS determined the following: C. Hurdle needs to create, request an education evaluation and mail an official transcript to the Workforce Unit in WORKS for Administrator. Also upload her BSAC certificate for evaluation as Program Coordinator. This needs to be completed by 3/3/25. Please email me when this has been completed. A Mitchell’s education needs to be updated in her WORKS account by requesting an evaluation for Teacher and mailing an official transcript to the Workforce Unit. This needs to be completed by 3/3/25. Please email me when this has been completed. D. Hofler needs to be updated in her WORKS account by requesting an evaluation for Group Leader and mailing and uploading her BSAC certificate to the Workforce Unit. This needs to be completed by 3/3/25. Please email me when this has been completed. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
- Violation
NC GS 110-90 · Violation
Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 12/4/2024 Number Present: 43 Completed Date: 12/4/2024 Age: From 0 To 4 Total Minutes: 270 Time In: 09:00 AM Time Out: 01:30 PM Time In: Time Out: List to Use: Center Type Of Visit: Temp Time Period Announced/Unannounced: Unannounced * The purpose of today's visit was to monitor compliance with applicable child care requirements pertinent to a first temporary time period visit. This program currently operates with a Temporary License issued November 1, 2024. The temporary license is valid through May 1, 2025. This facility is owned and operated by Creative Minds Learning Center, Inc. The NC Secretary of State website was reviewed today and Creative Minds Learning Center, Inc was listed as current- active. C. Hurdle, Owner/Administrator, assisted with the visit. A building, fire and sanitation inspection is due prior to the expiration of the 6-month Temporary License. Additionally, you must test for lead in water, lead based paint, and asbestos. Your contact information on the Division of Child Development & Early Education (DCDEE) website was reviewed and confirmed current. It is important to frequently check your email to remain informed about any new changes that have or may occur. During today’s walk-though classrooms and the outdoor learning environment was monitored. The children were observed during free play, routine care, lunch, and nap. The lunch included ham, carrots, peaches, multi grain crackers and milk. A sampling of staff and child files, and other required program records were monitored. We completed a review of childcare rules and visited the Division's website to view provider documents. I also provided you a copy of the approved curriculum list for you to research. The following violation was documented. Violation Number Comment Rule 544 Screen time was offered to children under three years of age. Screen time was offered to nine (9) children ages 0-1 year of age. .0510(f) * Compliance History - Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. The violation(s) documented may impact the compliance history score and must be corrected immediately. On or before 12/18/24, how and when the violation was corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Lakisha Skinner, Child Care Consultant PO BOX 431 Grimesland, NC 27837 Lakisha.Skinner@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical Assistance with the Documented Violation (s): Screen Time - The first two years of life are critical periods of growth and development for children’s brains and bodies, and rapid brain development continues through the early childhood years. The television was playing in space 2 designated for the care of infants. The teachers indicated it was on to play music; however, the visual display was on, and the children’s bodies were positioned in the direction of the screen. To best develop a child’s cognitive, language, motor, and social-emotional skills, infants and toddlers need hands-on exploration and social interaction with their caregivers. RATED LICENSE ASSESSMENT: Discussions occurred today regarding the two-component star rated license process. You have chosen not to participate in the North Carolina Rated License Assessment and assess based on education. You can choose to meet a quality point and if you do, then you will be eligible to earn a quality point as part of the Rated License. I will email a copy of the quality point form that shows each of the quality point options. You can choose to meet one quality point. The total points for the Child Care Star Rated License will be determined around the 5th month (December) before the end of the temporary time period. Facilities must be issued at least a Three Star License to be eligible to continue receiving subsidy after the six-month temporary time. To earn a Three Star license and continue receiving subsidy funds, the facility must earn at least a total of ten (10) points. ADDITIONAL COMMENTS: UNANNOUNCED VISITS - I will conduct two additional temporary time period visits. Ensure you document new staff on the staff and training worksheets for future monitoring. At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Lakisha Skinner, Child Care Consultant, 252-820-5976, Lakisha.Skinner@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times
Questions to ask on your tour
Generated from this facility's specific inspection record
- 1The Jun 25, 2026 inspection noted: “Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 6/25/2026…” — what has changed since then?
- 2The May 20, 2026 inspection noted: “Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: 0526-049L Visit Date:…” — what has changed since then?
- 3The Oct 14, 2025 inspection noted: “Name of Operation: Creative Minds Learning Center LLC Facility ID: 70000348 Consultant: LAKISHA SKINNER Operation Type: Center Case Number: Visit Date: 10/14/20…” — what has changed since then?
Data synced from North Carolina's child care licensing agency · Report an error