10A NCAC 09 .2204 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 3 Completed Date: 3/10/2026 Age: From 5 To 6 Total Minutes: 75 Time In: 04:45 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of the violation documented during my February 26, 2026, unannounced follow-up visit. On February 26, 2026,, a unapproved space violation was observed and documented. Today upon arrival while parking, I observed a vehicle pull up and park near the entrance gate of (HESED Afterschool Care & Summer Camp) the child care facility. As I was preparing to exit my vehicle, the school bus arrived to drop off children at the entrance; however, no one was present to retrieve them. As I continued to observe, the school bus proceeded to the front parking area and dropped children off at the licensed child care facility next door (Out of the Box Childcare Center). After the school bus departed, I entered the other facility to observe and speak with the administrator. At that time, four school-age children were standing in Space #1a and were grouped with preschool children. The group leader arrived shortly after being called to retrieve the children and then transitioned with them to the assigned child care building. During our conversation, you stated children were not supposed to be dropped off at that location. You explained that during the las visit, staff were instructed not to receive school-age children at that child care facility and the bus driver was also asked to drop the children off at their designated location. Additionally, you shared, the caregiver was asked not to take the children when the bus arrived to release them. You reported the group leader was supposed to be at the designated drop-off location waiting for the children; however, you were not sure what occurred. Later in the visit, you indicated the group leader reported she was in the bathroom at the time the school bus arrived. I reminded you that the children were not permitted to be cared for or to visit another licensed child care program in which they are not enrolled at any given time. I informed you the because the children were brought into the other licensed program and signed in at that location again, a violation would be documented for children being cared for in unapproved space. Once inside HESED After School Care & Summer Camp, the children washed hands, were served snacks and completed activities such as homework review and completing art activity of creating vehicles. Snacks consisted of chips, fruit snacks, and water. The following violation documented during the February 26, 2026, visit were monitored for compliance during this visit and documented again today. Violation Number Comment Rule 209 Children used space that was not approved. Three (3) school-age children were observed for in unapproved space on March 10, 2026. GS 110-91(1)&(4-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Repeated violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit. Due to a violation regarding using unapproved space that were documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted CONSULTATION WITH OWNER: Prior to the end of the visit, the owner (Pastor Downing) requested to speak with me in her office to help her gain a better understating about what has occurred. During the conversation, Pastor Downing, stated that she would like to be informed about what is occurring in her programs. She explained that because she is not always present at the facilities, she needs to be made aware of what is happening and when visits are made. Pastor Downing requested that any visit summaries sent to the facilities also be emailed to her so that she will have a record of the visits and the information discussed. I explained to Pastor Downing that visit summaries are typically completed, reviewed, and left at the facility with the administrator/operator; however, when visit summaries must be sent via email, we use the email address that is currently on file. I further explained that the email addresses on file can be updated at any time if changes are needed so that she may receive documentation and correspondence directly. Pastor Downing responded that she was fine with the email address currently listed; however, she would also like to be included on the emails and felt should be done. I informed Pastor Downing that as a courtesy, visit summaries could be copied to her; however, the administrator of the program is expected to provide owner’s with the documentation and information regarding monitoring visits. We also discussed what has occurred and included in the visit summary. TECHNICAL ASSISTANCE/GUIDANCE: Effective immediately, children may only be received, signed in, and cared for at the licensed location in which they are officially enrolled and approved for care. Children shall not be transported to, signed into, or supervised in any other licensed child care facility or unapproved space unless prior authorization has been obtained and all licensing requirements have been met. We discussed developing a detailed plan outlining how you will ensure that school-age children enrolled in the child care program (HESED After School Care & Summer Program) are not transported to an unapproved space, specifically, the licensed child care facility next door, and dropped off for care. The plan should include guidance for staff regarding arrival and departure procedure for school-age children. I encouraged you and the owner to contact the bus driver or school system to discuss procedures for ensuring that school-age children are dropped off at their designated location and establish steps that should be taken if no one is present to receive the children. Best practice would also be to discuss plans with parents, so they are aware of any procedures implemented that relates to their child/children. Be reminded it is your responsibility to ensure children are safely received in your care. At the completion of the visit, a one-page visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

GS 110-91 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 3 Completed Date: 3/10/2026 Age: From 5 To 6 Total Minutes: 75 Time In: 04:45 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of the violation documented during my February 26, 2026, unannounced follow-up visit. On February 26, 2026,, a unapproved space violation was observed and documented. Today upon arrival while parking, I observed a vehicle pull up and park near the entrance gate of (HESED Afterschool Care & Summer Camp) the child care facility. As I was preparing to exit my vehicle, the school bus arrived to drop off children at the entrance; however, no one was present to retrieve them. As I continued to observe, the school bus proceeded to the front parking area and dropped children off at the licensed child care facility next door (Out of the Box Childcare Center). After the school bus departed, I entered the other facility to observe and speak with the administrator. At that time, four school-age children were standing in Space #1a and were grouped with preschool children. The group leader arrived shortly after being called to retrieve the children and then transitioned with them to the assigned child care building. During our conversation, you stated children were not supposed to be dropped off at that location. You explained that during the las visit, staff were instructed not to receive school-age children at that child care facility and the bus driver was also asked to drop the children off at their designated location. Additionally, you shared, the caregiver was asked not to take the children when the bus arrived to release them. You reported the group leader was supposed to be at the designated drop-off location waiting for the children; however, you were not sure what occurred. Later in the visit, you indicated the group leader reported she was in the bathroom at the time the school bus arrived. I reminded you that the children were not permitted to be cared for or to visit another licensed child care program in which they are not enrolled at any given time. I informed you the because the children were brought into the other licensed program and signed in at that location again, a violation would be documented for children being cared for in unapproved space. Once inside HESED After School Care & Summer Camp, the children washed hands, were served snacks and completed activities such as homework review and completing art activity of creating vehicles. Snacks consisted of chips, fruit snacks, and water. The following violation documented during the February 26, 2026, visit were monitored for compliance during this visit and documented again today. Violation Number Comment Rule 209 Children used space that was not approved. Three (3) school-age children were observed for in unapproved space on March 10, 2026. GS 110-91(1)&(4-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Repeated violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit. Due to a violation regarding using unapproved space that were documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted CONSULTATION WITH OWNER: Prior to the end of the visit, the owner (Pastor Downing) requested to speak with me in her office to help her gain a better understating about what has occurred. During the conversation, Pastor Downing, stated that she would like to be informed about what is occurring in her programs. She explained that because she is not always present at the facilities, she needs to be made aware of what is happening and when visits are made. Pastor Downing requested that any visit summaries sent to the facilities also be emailed to her so that she will have a record of the visits and the information discussed. I explained to Pastor Downing that visit summaries are typically completed, reviewed, and left at the facility with the administrator/operator; however, when visit summaries must be sent via email, we use the email address that is currently on file. I further explained that the email addresses on file can be updated at any time if changes are needed so that she may receive documentation and correspondence directly. Pastor Downing responded that she was fine with the email address currently listed; however, she would also like to be included on the emails and felt should be done. I informed Pastor Downing that as a courtesy, visit summaries could be copied to her; however, the administrator of the program is expected to provide owner’s with the documentation and information regarding monitoring visits. We also discussed what has occurred and included in the visit summary. TECHNICAL ASSISTANCE/GUIDANCE: Effective immediately, children may only be received, signed in, and cared for at the licensed location in which they are officially enrolled and approved for care. Children shall not be transported to, signed into, or supervised in any other licensed child care facility or unapproved space unless prior authorization has been obtained and all licensing requirements have been met. We discussed developing a detailed plan outlining how you will ensure that school-age children enrolled in the child care program (HESED After School Care & Summer Program) are not transported to an unapproved space, specifically, the licensed child care facility next door, and dropped off for care. The plan should include guidance for staff regarding arrival and departure procedure for school-age children. I encouraged you and the owner to contact the bus driver or school system to discuss procedures for ensuring that school-age children are dropped off at their designated location and establish steps that should be taken if no one is present to receive the children. Best practice would also be to discuss plans with parents, so they are aware of any procedures implemented that relates to their child/children. Be reminded it is your responsibility to ensure children are safely received in your care. At the completion of the visit, a one-page visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

NC GS 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 3/10/2026 Number Present: 3 Completed Date: 3/10/2026 Age: From 5 To 6 Total Minutes: 75 Time In: 04:45 PM Time Out: 06:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify correction of the violation documented during my February 26, 2026, unannounced follow-up visit. On February 26, 2026,, a unapproved space violation was observed and documented. Today upon arrival while parking, I observed a vehicle pull up and park near the entrance gate of (HESED Afterschool Care & Summer Camp) the child care facility. As I was preparing to exit my vehicle, the school bus arrived to drop off children at the entrance; however, no one was present to retrieve them. As I continued to observe, the school bus proceeded to the front parking area and dropped children off at the licensed child care facility next door (Out of the Box Childcare Center). After the school bus departed, I entered the other facility to observe and speak with the administrator. At that time, four school-age children were standing in Space #1a and were grouped with preschool children. The group leader arrived shortly after being called to retrieve the children and then transitioned with them to the assigned child care building. During our conversation, you stated children were not supposed to be dropped off at that location. You explained that during the las visit, staff were instructed not to receive school-age children at that child care facility and the bus driver was also asked to drop the children off at their designated location. Additionally, you shared, the caregiver was asked not to take the children when the bus arrived to release them. You reported the group leader was supposed to be at the designated drop-off location waiting for the children; however, you were not sure what occurred. Later in the visit, you indicated the group leader reported she was in the bathroom at the time the school bus arrived. I reminded you that the children were not permitted to be cared for or to visit another licensed child care program in which they are not enrolled at any given time. I informed you the because the children were brought into the other licensed program and signed in at that location again, a violation would be documented for children being cared for in unapproved space. Once inside HESED After School Care & Summer Camp, the children washed hands, were served snacks and completed activities such as homework review and completing art activity of creating vehicles. Snacks consisted of chips, fruit snacks, and water. The following violation documented during the February 26, 2026, visit were monitored for compliance during this visit and documented again today. Violation Number Comment Rule 209 Children used space that was not approved. Three (3) school-age children were observed for in unapproved space on March 10, 2026. GS 110-91(1)&(4-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 24, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Repeated violations demonstrate a pattern of noncompliance and may result in an administrative action per Child Care Rule 10A NCAC 09 .2204(6). You will be notified in writing of any action taken. In addition, a follow-up visit. Due to a violation regarding using unapproved space that were documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted CONSULTATION WITH OWNER: Prior to the end of the visit, the owner (Pastor Downing) requested to speak with me in her office to help her gain a better understating about what has occurred. During the conversation, Pastor Downing, stated that she would like to be informed about what is occurring in her programs. She explained that because she is not always present at the facilities, she needs to be made aware of what is happening and when visits are made. Pastor Downing requested that any visit summaries sent to the facilities also be emailed to her so that she will have a record of the visits and the information discussed. I explained to Pastor Downing that visit summaries are typically completed, reviewed, and left at the facility with the administrator/operator; however, when visit summaries must be sent via email, we use the email address that is currently on file. I further explained that the email addresses on file can be updated at any time if changes are needed so that she may receive documentation and correspondence directly. Pastor Downing responded that she was fine with the email address currently listed; however, she would also like to be included on the emails and felt should be done. I informed Pastor Downing that as a courtesy, visit summaries could be copied to her; however, the administrator of the program is expected to provide owner’s with the documentation and information regarding monitoring visits. We also discussed what has occurred and included in the visit summary. TECHNICAL ASSISTANCE/GUIDANCE: Effective immediately, children may only be received, signed in, and cared for at the licensed location in which they are officially enrolled and approved for care. Children shall not be transported to, signed into, or supervised in any other licensed child care facility or unapproved space unless prior authorization has been obtained and all licensing requirements have been met. We discussed developing a detailed plan outlining how you will ensure that school-age children enrolled in the child care program (HESED After School Care & Summer Program) are not transported to an unapproved space, specifically, the licensed child care facility next door, and dropped off for care. The plan should include guidance for staff regarding arrival and departure procedure for school-age children. I encouraged you and the owner to contact the bus driver or school system to discuss procedures for ensuring that school-age children are dropped off at their designated location and establish steps that should be taken if no one is present to receive the children. Best practice would also be to discuss plans with parents, so they are aware of any procedures implemented that relates to their child/children. Be reminded it is your responsibility to ensure children are safely received in your care. At the completion of the visit, a one-page visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 8 Completed Date: 2/26/2026 Age: From 5 To 6 Total Minutes: 45 Time In: 04:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including compliance with criminal background check requirements. Upon arrival, the gate to the entrance area was closed and appeared to be locked. Additionally, there were no lights visible inside the building. While I remained on the premises, the school bus arrived to drop off the school-age children; however, no staff member was present to receive them. I transitioned from the rear of the building, where the primary entrance is located, to the front of the building to determine whether entry could be made through the front door. The front entrance was also closed and locked. While still on the premises, I observed you approach the school bus and retrieve the school-age children. The children were then transported into another licensed child care facility (Out of The Box Childcare Center) next door with you. I subsequently visited the other licensed facility to speak with you regarding the operation of your after-school program. You stated that the children were taken off the bus at that location because you did not have time to go to the after-school program site to receive them, so you accepted them at the alternate facility. I asked whether the children were enrolled in both programs. You responded that the school-age children were enrolled only in the after-school program. Additionally, the children did not have dual enrollment, and applications were on file for them at the second location. Nine school-age children were observed in the unapproved licensed program ranging from ages five to nine years old. Children were transitioned from Out of the Box Childcare Center through the building over to HESED After School Care & Summer Camp. Once inside HESED After School Care & Summer Camp, the children washed hands, were served snacks and completed activities such as homework review and reading books. Snacks consisted of chips, peaches and water. You were informed that the children were not permitted to be cared for or to visit another licensed child care program in which they are not enrolled. I explained, due to the children being brought into the other licensed program and signed in at that location, a violation was warranted for children being cared for in unapproved space. You stated that you had previously been informed that it was permissible for the children to be cared for at the other licensed location because that facility was also licensed to serve school-age children. When asked to provide the name of the individual who allegedly provided the information, you were unable to do so. I reiterated that because the children were enrolled by parents in HESED After School Care & Summer Camp and subsidized payment were authorized for that specific facility, they were not permitted to be cared for at the other licensed program. One violation was observed; The following violation was documented: Violation Number Comment Rule 209 Children used space that was not approved. Nine (9) school-age children were observed in unapproved space during today's visit. GS 110-91(1)&(4-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE/GUIDANCE: Effective immediately, children may only be received, signed in, and cared for at the licensed location in which they are officially enrolled and approved for care. Children shall not be transported to, signed into, or supervised in any other licensed child care facility or unapproved space unless prior authorization has been obtained and all licensing requirements have been met. I am requesting that you submit a written plan of action to me outlining how compliance will be ensured moving forward. This plan should include procedures for staff scheduling, contingency planning for late arrival, and clear guidance to prevent children from being received in unapproved space. UNAPPROVED SPACE: An “unapproved space” includes any location not listed on the license, any licensed child care facility where a child is not enrolled, and any area not approved by the Division of Child Development & Early Education. Although the other program is owned and operated by the same individuals, and you are listed as the administrator for both, each licensed facility operates independently. Children must only be cared for in the specific licensed program for which they are enrolled. Enrollment, attendance records, ratio compliance, supervision, and liability coverage are site-specific. To ensure children can receive care in their assigned child care facility, I am requesting you develop and implement a plan of action that includes the following: -Steps to ensure staff are present at the approved licensed program site prior to the scheduled bus arrival time to receive the children and provide care. -How the administrator will ensure staff are present before bus arrival. -Steps taken in the event of staff delays (e.g., approved substitute staff). -A plan that clearly communicates to transportation providers the exact licensed location where children must be dropped off. -Offering of staff training to ensure all employees understand that children may not be temporarily placed in another licensed program for convenience. Maintaining children in approved space ensures proper supervision, accurate accountability, and compliance with licensing standards designed to protect the health and safety of children. CRIMINAL BACKGROUND CHECKS: The employee whose criminal background check had expired was not present during today’s visit. When asked about the status, you stated that a new application had to be completed because the previous application had been closed. During the visit, you contacted the employee to inquire about the status of obtaining her criminal background check qualification letter. You were informed that fingerprints still needed completed and that an appointment had been scheduled with the local law enforcement agency for March 11, 2026. You confirmed that the employee will not return to work until the criminal background check process is fully completed and a valid qualification letter is received and maintained on file. UNANNOUNCED FOLLOW-UP VISIT: I informed you an unannounced follow-up visit will be conducted in the future to verify compliance with applicable child care requirements and that children are cared for in their approved space. At the completion of the visit, a one-page visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 2/26/2026 Number Present: 8 Completed Date: 2/26/2026 Age: From 5 To 6 Total Minutes: 45 Time In: 04:00 PM Time Out: 04:45 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s unannounced visit was to monitor your program for compliance with applicable child care requirements, including compliance with criminal background check requirements. Upon arrival, the gate to the entrance area was closed and appeared to be locked. Additionally, there were no lights visible inside the building. While I remained on the premises, the school bus arrived to drop off the school-age children; however, no staff member was present to receive them. I transitioned from the rear of the building, where the primary entrance is located, to the front of the building to determine whether entry could be made through the front door. The front entrance was also closed and locked. While still on the premises, I observed you approach the school bus and retrieve the school-age children. The children were then transported into another licensed child care facility (Out of The Box Childcare Center) next door with you. I subsequently visited the other licensed facility to speak with you regarding the operation of your after-school program. You stated that the children were taken off the bus at that location because you did not have time to go to the after-school program site to receive them, so you accepted them at the alternate facility. I asked whether the children were enrolled in both programs. You responded that the school-age children were enrolled only in the after-school program. Additionally, the children did not have dual enrollment, and applications were on file for them at the second location. Nine school-age children were observed in the unapproved licensed program ranging from ages five to nine years old. Children were transitioned from Out of the Box Childcare Center through the building over to HESED After School Care & Summer Camp. Once inside HESED After School Care & Summer Camp, the children washed hands, were served snacks and completed activities such as homework review and reading books. Snacks consisted of chips, peaches and water. You were informed that the children were not permitted to be cared for or to visit another licensed child care program in which they are not enrolled. I explained, due to the children being brought into the other licensed program and signed in at that location, a violation was warranted for children being cared for in unapproved space. You stated that you had previously been informed that it was permissible for the children to be cared for at the other licensed location because that facility was also licensed to serve school-age children. When asked to provide the name of the individual who allegedly provided the information, you were unable to do so. I reiterated that because the children were enrolled by parents in HESED After School Care & Summer Camp and subsidized payment were authorized for that specific facility, they were not permitted to be cared for at the other licensed program. One violation was observed; The following violation was documented: Violation Number Comment Rule 209 Children used space that was not approved. Nine (9) school-age children were observed in unapproved space during today's visit. GS 110-91(1)&(4-5) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before March 12, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE/GUIDANCE: Effective immediately, children may only be received, signed in, and cared for at the licensed location in which they are officially enrolled and approved for care. Children shall not be transported to, signed into, or supervised in any other licensed child care facility or unapproved space unless prior authorization has been obtained and all licensing requirements have been met. I am requesting that you submit a written plan of action to me outlining how compliance will be ensured moving forward. This plan should include procedures for staff scheduling, contingency planning for late arrival, and clear guidance to prevent children from being received in unapproved space. UNAPPROVED SPACE: An “unapproved space” includes any location not listed on the license, any licensed child care facility where a child is not enrolled, and any area not approved by the Division of Child Development & Early Education. Although the other program is owned and operated by the same individuals, and you are listed as the administrator for both, each licensed facility operates independently. Children must only be cared for in the specific licensed program for which they are enrolled. Enrollment, attendance records, ratio compliance, supervision, and liability coverage are site-specific. To ensure children can receive care in their assigned child care facility, I am requesting you develop and implement a plan of action that includes the following: -Steps to ensure staff are present at the approved licensed program site prior to the scheduled bus arrival time to receive the children and provide care. -How the administrator will ensure staff are present before bus arrival. -Steps taken in the event of staff delays (e.g., approved substitute staff). -A plan that clearly communicates to transportation providers the exact licensed location where children must be dropped off. -Offering of staff training to ensure all employees understand that children may not be temporarily placed in another licensed program for convenience. Maintaining children in approved space ensures proper supervision, accurate accountability, and compliance with licensing standards designed to protect the health and safety of children. CRIMINAL BACKGROUND CHECKS: The employee whose criminal background check had expired was not present during today’s visit. When asked about the status, you stated that a new application had to be completed because the previous application had been closed. During the visit, you contacted the employee to inquire about the status of obtaining her criminal background check qualification letter. You were informed that fingerprints still needed completed and that an appointment had been scheduled with the local law enforcement agency for March 11, 2026. You confirmed that the employee will not return to work until the criminal background check process is fully completed and a valid qualification letter is received and maintained on file. UNANNOUNCED FOLLOW-UP VISIT: I informed you an unannounced follow-up visit will be conducted in the future to verify compliance with applicable child care requirements and that children are cared for in their approved space. At the completion of the visit, a one-page visit summary report was completed, reviewed, and a copy was left with you. Contact me at Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 7 Completed Date: 1/7/2026 Age: From 5 To 6 Total Minutes: 60 Time In: 03:50 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify corrections of violations documented during my December 16, 2025, routine unannounced visit. J. White, Administrator, assisted me with the visit. Your program currently operates with a five-star license, May 30, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program. Seven children were in care ranging from ages five to six years of age. Children were having snacks completing toileting and hand-washing routines and interacting with the group leader. Snacks consisted of fruit and grain bars, raisins, and water. The following violations were documented today and included two (2) repeated violations as reflected in the violation customization. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal background check was not renewed for H. Boyce on or before December 7, 2025. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one employee (Hilda Boyce). G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 21, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 On December 16, 2025, a criminal background check violation was observed and documented. The compliance letter was not submitted to me by December 31, 2025, as required. You stated the facility was closed for the holiday break from December 24, 2025, through January 2, 2026. You added you and children returned on January 5, 2026. You stated you thought the letter was due on January 15, 2026; however, the visit summary you received on December 16, 2025, indicated the date of December 31, 2025. The employee (Hilda Boyce) was not observed working today. When asked, you shared there was no issues with the phone service. According to you the email reminders sent on December 29, 2025 and January 5, 2026, were not received and it could have been because you were sick. I informed you the violation would be documented again today because correction has not been made. I explained due to violations regarding criminal background checks requirements being documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. You contacted the employee during the visit and requested she call the Division to follow up on the status of the criminal background check process and to receive a qualification letter. You added once feedback is provided, I would be notified. I reminded you the employee could not return to work until the criminal background check process is completed and a qualification letter is on file at the center. Criminal background check qualification must be renewed every five years. The criminal background check process can be renewed up to six months early. I recommended you develop a tracking system to help with awareness of renewal dates for you and staff. The tracking system could be adding dates to a calendar electronic or hard copy, creating a board with dates that can be visually seen periodically or utilizing a tracking tool that automatically alerts you of date. Being proactive with keeping up with dates and making plans to follow-through with the renewal process in a timely manner will assist with ensuring the expiration of required requirements and maintaining compliance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov) or Jennifer Linhardt, Licensing Supervisor, 252-373-4199 or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 1/7/2026 Number Present: 7 Completed Date: 1/7/2026 Age: From 5 To 6 Total Minutes: 60 Time In: 03:50 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Unannounced Visit Follow-Up Announced/Unannounced: Unannounced The purpose of today’s visit was to verify corrections of violations documented during my December 16, 2025, routine unannounced visit. J. White, Administrator, assisted me with the visit. Your program currently operates with a five-star license, May 30, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced space) and 1 quality point for the child care administrator having at least 10 years of documented child care administration work experience in a licensed program. Seven children were in care ranging from ages five to six years of age. Children were having snacks completing toileting and hand-washing routines and interacting with the group leader. Snacks consisted of fruit and grain bars, raisins, and water. The following violations were documented today and included two (2) repeated violations as reflected in the violation customization. Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal background check was not renewed for H. Boyce on or before December 7, 2025. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one employee (Hilda Boyce). G.S. 110-90.2(b) & (d) & .2703(e) Child Care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before January 21, 2026, I must receive a written, dated, and signed compliance letter that describes accurately and in detail how and when the violations were corrected. Please be aware any information submitted by you is legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit will be conducted. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address registered with the DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 On December 16, 2025, a criminal background check violation was observed and documented. The compliance letter was not submitted to me by December 31, 2025, as required. You stated the facility was closed for the holiday break from December 24, 2025, through January 2, 2026. You added you and children returned on January 5, 2026. You stated you thought the letter was due on January 15, 2026; however, the visit summary you received on December 16, 2025, indicated the date of December 31, 2025. The employee (Hilda Boyce) was not observed working today. When asked, you shared there was no issues with the phone service. According to you the email reminders sent on December 29, 2025 and January 5, 2026, were not received and it could have been because you were sick. I informed you the violation would be documented again today because correction has not been made. I explained due to violations regarding criminal background checks requirements being documented on two consecutive visits, an administrative action may be recommended, and you will be notified in writing of any action taken. In addition, a follow-up visit will be conducted. You contacted the employee during the visit and requested she call the Division to follow up on the status of the criminal background check process and to receive a qualification letter. You added once feedback is provided, I would be notified. I reminded you the employee could not return to work until the criminal background check process is completed and a qualification letter is on file at the center. Criminal background check qualification must be renewed every five years. The criminal background check process can be renewed up to six months early. I recommended you develop a tracking system to help with awareness of renewal dates for you and staff. The tracking system could be adding dates to a calendar electronic or hard copy, creating a board with dates that can be visually seen periodically or utilizing a tracking tool that automatically alerts you of date. Being proactive with keeping up with dates and making plans to follow-through with the renewal process in a timely manner will assist with ensuring the expiration of required requirements and maintaining compliance At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Keshia Hayward, Child Care Consultant, 252-214-2709, or email keshia.hayward@dhhs.nc.gov) or Jennifer Linhardt, Licensing Supervisor, 252-373-4199 or email jennifer.linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

G.S. 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/16/2025 Number Present: 8 Completed Date: 12/16/2025 Age: From 5 To 9 Total Minutes: 165 Time In: 02:05 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Joan White, Administrator, assisted me with the visit. Your program currently operates with a five-star license, issued May 30, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for the administrator having at least 10 years of documented child care administrative experience. The center's compliance history was reviewed with the operator. The program’s compliance history was one hundred percent as of December 16, 2025. The NC Secretary of State website was reviewed on December 16, 2025, and Hesed After School Care & Summer Camp LLP was listed as current- active and also in process. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children arrived at the program on the school bus. They were checked in and transitioned to Space #3 for care. Hand washing routines were completed and snack served. Snack consisted of peanut butter crackers, choice of apple sauce or peaches, and fruit juice. The group leader and administrator were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Fire and sanitation inspections have not occurred since the last visit and remain current. Two violations were observed today. The violations are as follows: Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal background check was not renewed for H. Boyce on or before December 7, 2025. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one employee (Hilda Boyce). G.S. 110-90.2(b) & (d) & .2703(e) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: CRIMINAL BACKGROUND CHECK REQUIREMENTS: A valid qualification letter was not on file for the group leader (Hilda Boyce). The qualification letter on file expired on December 7, 2025. Due to the system being down, review of the ABCMS system could not be completed during the visit to verify renewal of the criminal background check; however, the employee confirmed the application process with the Division had not been done. She added the fingerprints had already been completed and processed. I informed you that the violation must be corrected within fifteen (15) days, and a copy of the updated qualification letter be mailed/emailed to me with the required compliance letter. If the qualification is not received and placed on file within fifteen (15) days, the employee cannot be at the facility any longer until they receive their qualification letter. I reminded you that the criminal background check process can be completed up to six months prior to the renewal date. I advise you to develop a system for tracking the expiration dates for criminal background checks to ensure the renewal process can be completed in a timely manner. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website Rated License: The “hold harmless” state of rated license reassessments had ended, and the new Quality Rating Improvement System standards are here. We discussed in detail the next steps that need to be taken to ensure success. We discussed the following information: QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. FAMILY AND COMMUNITY ENGAGEMENT STANDARDS: These new rules require that a program offers engagement opportunities through foundational practices and engagement opportunities. It is up to each individual family to determine if and how they would like to participate in offered activities. At the 3-, 4- and 5-star levels, foundational practices continue but you will choose additional options that best fit the needs of your families. The number of choices increases as the star rating increases. We reviewed and discussed many of the options that you are already providing for your families. We discussed ways that you can document these options. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. You stated the program is not currently using an approved curriculum in your school age program. WE reviewed the updated approved curriculum list today. I advised you to start conducting research on the school-age curriculums to determine which best fits your program. EDUCATION STANDARDS: We discussed the requirements in the education standard for you and your staff. I request that you complete the education worksheet included in the application that will be emailed to you and return it to me. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. STAFF/CHILD RATIO AND SPACE REQUIREMENTS: We also discussed the requirements for staff/child ratio and space requirement options at the 5 star rating for pathway 2. You stated you understand the ratio and space expectations that will be required. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Training and Guidance from your local Partnership for Children -Support from your consultant with clarity if needed regarding requirements and guidance throughout the process regarding expected timeframes -Guidance and training related to curriculum and formative assessments. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Jennifer Linhardt at 252-373-4199 or email jennifer.linhardt@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: KESHIA HAYWARD Operation Type: Center Case Number: Visit Date: 12/16/2025 Number Present: 8 Completed Date: 12/16/2025 Age: From 5 To 9 Total Minutes: 165 Time In: 02:05 PM Time Out: 04:50 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a routine unannounced visit. You, Joan White, Administrator, assisted me with the visit. Your program currently operates with a five-star license, issued May 30, 2025, earning 7 points in the education component, 6 points in the program standards component (meeting enhanced ratios and enhanced space) and 1 quality point for the administrator having at least 10 years of documented child care administrative experience. The center's compliance history was reviewed with the operator. The program’s compliance history was one hundred percent as of December 16, 2025. The NC Secretary of State website was reviewed on December 16, 2025, and Hesed After School Care & Summer Camp LLP was listed as current- active and also in process. The license was posted, and the restrictions were in compliance. A walk-through of the facility was completed today, all indoor and outdoor areas were monitored. I observed children in the indoor learning environment and found supervision and staff/child ratios to be in compliance. Children arrived at the program on the school bus. They were checked in and transitioned to Space #3 for care. Hand washing routines were completed and snack served. Snack consisted of peanut butter crackers, choice of apple sauce or peaches, and fruit juice. The group leader and administrator were interacting and meeting the developmental needs for each of the children. Files for new staff were reviewed. Fire and sanitation inspections have not occurred since the last visit and remain current. Two violations were observed today. The violations are as follows: Violation Number Comment Rule 1044 Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). The criminal background check was not renewed for H. Boyce on or before December 7, 2025. G.S. 110-90.2(b) & .2703(n)&(o) 1757 A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one employee (Hilda Boyce). G.S. 110-90.2(b) & (d) & .2703(e) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. The violation(s) documented must be corrected immediately. On or before December 31, 2025, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Keshia Hayward, Child Care Consultant PO Box 13 Ahoskie, NC 27910 keshia.hayward@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature) and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 TECHNICAL ASSISTANCE: CRIMINAL BACKGROUND CHECK REQUIREMENTS: A valid qualification letter was not on file for the group leader (Hilda Boyce). The qualification letter on file expired on December 7, 2025. Due to the system being down, review of the ABCMS system could not be completed during the visit to verify renewal of the criminal background check; however, the employee confirmed the application process with the Division had not been done. She added the fingerprints had already been completed and processed. I informed you that the violation must be corrected within fifteen (15) days, and a copy of the updated qualification letter be mailed/emailed to me with the required compliance letter. If the qualification is not received and placed on file within fifteen (15) days, the employee cannot be at the facility any longer until they receive their qualification letter. I reminded you that the criminal background check process can be completed up to six months prior to the renewal date. I advise you to develop a system for tracking the expiration dates for criminal background checks to ensure the renewal process can be completed in a timely manner. Child care licensing requirements are established to ensure a safe and healthy child care environment. Therefore, it is important for you to be knowledgeable of all the licensing requirements that apply to your type of program. It is your responsibility to maintain compliance with the applicable laws and rules; always whether they have been monitored or specifically discussed with you in the past. The best way for you to ensure that you are meeting all requirements is to periodically review the child care laws and rules on the Division of Child Development and Early Education’s website Rated License: The “hold harmless” state of rated license reassessments had ended, and the new Quality Rating Improvement System standards are here. We discussed in detail the next steps that need to be taken to ensure success. We discussed the following information: QUALITY IMPROVEMENT (CQI) PLAN AND PROFESSIONAL DEVELOPMENT PLAN: This plan is meant to be an intentional process that you will use to identify areas of growth and determine a path toward enhanced teaching, learning and practices that achieve better outcomes for children, staff, and programs. This process will build over time, using established goals to support both you in achieving and maintaining long term quality care within your program. All plans should identify a goal, what is needed to accomplish the goal, why the goal is needed, and an annual review of progress toward the goal. It is possible that a goal is achieved, and a new goal is set during your annual review. It is also possible that there were challenges in completing a goal that are documented during the annual review. Revising and changing goals is expected to be part of this process. FAMILY AND COMMUNITY ENGAGEMENT STANDARDS: These new rules require that a program offers engagement opportunities through foundational practices and engagement opportunities. It is up to each individual family to determine if and how they would like to participate in offered activities. At the 3-, 4- and 5-star levels, foundational practices continue but you will choose additional options that best fit the needs of your families. The number of choices increases as the star rating increases. We reviewed and discussed many of the options that you are already providing for your families. We discussed ways that you can document these options. APPROVED CURRICULUM: This pathway requires curriculum to be implemented for all ages served by the program, ensuring quality practices that are developmentally appropriate for each age group. Child-focused planning through observation of individual growth and development is included in this pathway. You stated the program is not currently using an approved curriculum in your school age program. WE reviewed the updated approved curriculum list today. I advised you to start conducting research on the school-age curriculums to determine which best fits your program. EDUCATION STANDARDS: We discussed the requirements in the education standard for you and your staff. I request that you complete the education worksheet included in the application that will be emailed to you and return it to me. This information will be used to determine the star level for staff member’s education. You should also check to ensure staff education is included in the DCDEE WORKS system. I shared if you have an employee that choose to meet education using the competency evaluations, to notify me so we can talk to ensure the process is completed with all components included. STAFF/CHILD RATIO AND SPACE REQUIREMENTS: We also discussed the requirements for staff/child ratio and space requirement options at the 5 star rating for pathway 2. You stated you understand the ratio and space expectations that will be required. SUPPORT AND RESOURCES: You share the following support, and resources would be needed to help ensure a smooth transition to the Pathway to the Star. -Training and Guidance from your local Partnership for Children -Support from your consultant with clarity if needed regarding requirements and guidance throughout the process regarding expected timeframes -Guidance and training related to curriculum and formative assessments. SEX OFFENDER REGISTRY: North Carolina General Statute 14-208 requires sex offenders to register with the North Carolina Department of Justice. The law states that a sex offender shall not knowingly reside within 1,000 feet of the property on which any public or nonpublic school or child care center is located. This does not apply to child care centers that are located on or within 1,000 feet of property of an institution of higher education where the registrant is a student or is employed. All licensed child care centers must register to receive e-mail notification when a registered sex offender moves within a one-mile radius of the center. (§14-208.19) To register for the e-mail notification, go to http://sexoffender.ncsbi.gov. If you have any questions, please contact your local sheriff's department. NCID CREDENTIALS: Please remember to use your NCID credential periodically to prevent your user ID and password from becoming inactive. If your NCID credentials are not used within a twelve (12) to fifteen (15) month period, access to your account may be restricted due to inactivity. To avoid disruption, it is strongly recommended that you schedule regular logins to ensure your credentials remain active and valid. RAISE NC NEWSLETTER: The Raise NC Newsletter, sent directly to providers via email, contains valuable and up-to-date information about important updates and changes within the child care sector in North Carolina. I encourage you to set aside time to read each issue upon receipt to ensure you remain informed and updated on the latest developments, resources and guidance impacting child care programs. Staying connected helps support quality child care and compliance across the state. NEW OFFICE LOCATION: The North Carolina Department of Health & Human Services, including the Division of Child Development and Early Education, has moved to a new location. The DCDEE mailing address will remain at 2201 Mail Service Center, Raleigh, NC 27699-2200. If you are visiting the new building, the paid parking deck for our headquarters is immediately beside the building at 1910 Human Services Lane. All guests will check in at the front desk and be escorted by a DHHS staff member to the appropriate floor for their meeting. Getting Here: For GPS and map apps, use 3905 Reedy Creek Rd, Raleigh NC 27607 to get directions. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. If you have any questions about today’s visit, contact me at 252-214-2709 or email keshia.hayward@dhhs.nc.gov. You may also contact Licensing Supervisor, Jennifer Linhardt at 252-373-4199 or email jennifer.linhardt@dhhs.nc.gov If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

GS 110-91 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 4 Completed Date: 5/20/2024 Age: From 6 To 12 Total Minutes: 75 Time In: 02:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. J. White, administrator, assisted as needed. Your program currently operates with a five-star license, issued 8/1/2022. The last annual compliance visit was conducted 6/5/2023. The sanitation inspection was completed 10/8/2023 with a “Superior” classification. The last fire inspection was conducted 9/5/23 and your facility was approved for daytime care only. According to the NC Secretary of State's website, this facility is currently owned by Hesed After School Care & Summer Camp LLP. Please contact me prior to any changes regarding the ownership of this facility. The program’s compliance history was ninety-five percent as of 5/17/2024. Upon arrival I was greeted by J. White. The children arrived later by the school bus. As the children entered the classroom room space, they placed their belongings in their cubbies, washed hands and prepared for snack. Children had a choice of peanut butter crackers or Cheez-it crackers and grape juice for snack. After snack children transitioned to personal care routines and free play. Developmentally appropriate materials were available throughout the space. The following violation was documented. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was dated May 13-17, 2024. GS 110-91(12); .0508(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Additional Information: The Chowan/Perquimans Smart Start Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 482-3035 or check out their website at www.cp-smartstart.org. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025, but enrollment is required by 5/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 5/20/2024 Number Present: 4 Completed Date: 5/20/2024 Age: From 6 To 12 Total Minutes: 75 Time In: 02:45 PM Time Out: 04:00 PM Time In: Time Out: List to Use: Center Type Of Visit: Annual Comp Full Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for an Annual Compliance visit. J. White, administrator, assisted as needed. Your program currently operates with a five-star license, issued 8/1/2022. The last annual compliance visit was conducted 6/5/2023. The sanitation inspection was completed 10/8/2023 with a “Superior” classification. The last fire inspection was conducted 9/5/23 and your facility was approved for daytime care only. According to the NC Secretary of State's website, this facility is currently owned by Hesed After School Care & Summer Camp LLP. Please contact me prior to any changes regarding the ownership of this facility. The program’s compliance history was ninety-five percent as of 5/17/2024. Upon arrival I was greeted by J. White. The children arrived later by the school bus. As the children entered the classroom room space, they placed their belongings in their cubbies, washed hands and prepared for snack. Children had a choice of peanut butter crackers or Cheez-it crackers and grape juice for snack. After snack children transitioned to personal care routines and free play. Developmentally appropriate materials were available throughout the space. The following violation was documented. Violation Number Comment Rule 428 A current activity plan was not posted for each group of children for reference. The current activity plan was dated May 13-17, 2024. GS 110-91(12); .0508(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. Additional Information: The Chowan/Perquimans Smart Start Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 482-3035 or check out their website at www.cp-smartstart.org. Required Water, Lead Paint, and Asbestos Testing - New child care rules require child care facilities to test for lead in drinking water, lead paint, and asbestos. Testing is required by 1/1/2025, but enrollment is required by 5/1/2024. Check out the FAQ in the updated Clean Classrooms for Carolina Kids. Currently there is funding to pay for the testing and to mitigate lead paint or asbestos hazards. Depending on the age of your home or building and the information you provide in the enrollment process, testing for lead paint and asbestos may not be required. (Lead paint was not used in homes built after 1978. Asbestos was not used in homes after 1988.) Water testing will be required every three years. For more information go to https://www.cleanwaterforuskids.org/en/carolina/ or contact your Environmental Health Specialist. Moodle Support – The Division offers early childhood professionals a wide range of professional development opportunities through our online learning platform Moodle. As we continue expanding our training offerings, DCDEE has established a new email address and phone number for Moodle Support. To get help with Moodle, email DCDEE_Moodle_Support@dhhs.nc.gov or call (919) 814-6326. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

10A NCAC 09 .0304 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/27/2023 Number Present: 6 Completed Date: 11/27/2023 Age: From 5 To 12 Total Minutes: 135 Time In: 02:00 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced visit. J. White, administrator was on-site and assisted me when needed. Your program currently operates with a five-star license, issued 8/1/2022. The last annual compliance visit was conducted 6/5/23. The sanitation inspection was completed 1/6/2023 with a “Superior” classification. The last fire inspection was conducted 10/25/2022 and your facility was approved for daytime care only. According to the NC Secretary of State's website, this facility is currently owned by Hesed After School Care & Summer Camp LLP. Please contact me prior to any changes regarding the ownership of this facility. The program’s compliance history was ninety-one percent as of 11/17/2023. A walk-through of the facility was completed today, and indoor areas were monitored. I observed children in the indoor learning environment and found children throughout the facility were participating in free play and small group time. Snack was served and consisted of Cheez it crackers, mixed fruit, and milk. The following violation was documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed at the center on October 25, 2022. 10A NCAC 09 .0304(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. On or before 12/11/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection- Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The last fire inspection was completed at the center on October 25, 2022. You stated that the fire inspector has been called and is scheduled to come out on Wednesday. Setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Additional Information: The Chowan/Perquimans Smart Start Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 482-3035 or check out their website at www.cp-smartstart.org. New Criminal Background Check Changes – Legislative changes approved on 7/11/2022 made two important changes to Criminal Background Checks required for child care professionals: 1. The period for background check qualification renewals was changed from every 3 years to every 5 years 2. The provisional qualification period was reduced to 45 days Public Health Toolkit Updates - The ChildCareStrongNC Public Health Toolkit for Child Care (updated 7/2022) available on the DHHS website, and sent to your facility contact email, provides guidance on requirements and recommendations to reduce the spread of COVID-19 in child care facilities. If you have questions about COVID-19, an exposure, or exclusion policies, contact the Child Care Health Consultant assigned to your county and/or your local health department. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times

Open Not marked corrected in the state record

Category: supervision. Open / not marked corrected.

NC GS 110-90 · Violation

Name of Operation: HESED AFTER SCHOOL CARE & SUMMER CAMP Facility ID: 21000077 Consultant: TAMARIA WILLIAMS Operation Type: Center Case Number: Visit Date: 11/27/2023 Number Present: 6 Completed Date: 11/27/2023 Age: From 5 To 12 Total Minutes: 135 Time In: 02:00 PM Time Out: 04:15 PM Time In: Time Out: List to Use: Center Type Of Visit: Routine Unannounced Announced/Unannounced: Unannounced The purpose of today’s visit was to monitor your program for compliance with applicable child care requirements for a Routine Unannounced visit. J. White, administrator was on-site and assisted me when needed. Your program currently operates with a five-star license, issued 8/1/2022. The last annual compliance visit was conducted 6/5/23. The sanitation inspection was completed 1/6/2023 with a “Superior” classification. The last fire inspection was conducted 10/25/2022 and your facility was approved for daytime care only. According to the NC Secretary of State's website, this facility is currently owned by Hesed After School Care & Summer Camp LLP. Please contact me prior to any changes regarding the ownership of this facility. The program’s compliance history was ninety-one percent as of 11/17/2023. A walk-through of the facility was completed today, and indoor areas were monitored. I observed children in the indoor learning environment and found children throughout the facility were participating in free play and small group time. Snack was served and consisted of Cheez it crackers, mixed fruit, and milk. The following violation was documented. Violation Number Comment Rule 106 Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed at the center on October 25, 2022. 10A NCAC 09 .0304(a) Child care programs are expected to achieve and maintain compliance at all times and are required by NC GS 110-90(4) (d) to achieve and maintain an eighteen-month compliance history score of at least seventy-five percent. Any violation(s) documented may impact the compliance history score. On or before 12/11/2023, I must receive a written, dated, and signed compliance letter that describes accurately and in detail, how and when the violations were corrected. Please be aware any information submitted by you is considered legal documentation. If it is determined the information provided in the letter is not true, this may be considered falsification of information. If sufficient information is not received by the due date, a follow-up visit may be completed. Mail or email the information to: Tamaria Williams PO Box 1002 Williamston, NC 27892 Tamaria.williams@dhhs.nc.gov If you email the compliance letter, it must be sent from the email address on file with DCDEE (this serves as your signature)and the following information must be included: name, position, facility name, and facility ID number. An example is: Jane Doe, Administrator AAA Child Care ID # 12345678 Technical assistance: Fire Inspection- Each operator must schedule a fire inspection within 12 months of the center's previous fire inspection. The last fire inspection was completed at the center on October 25, 2022. You stated that the fire inspector has been called and is scheduled to come out on Wednesday. Setting a reminder on your calendar at least one month in advance of the due date will allow time for the inspection to be completed without becoming delinquent. Additional Information: The Chowan/Perquimans Smart Start Child Care Resource & Referral is able to provide you with resources and information, training opportunities, and technical assistance on child care issues and the Environment Rating Scales virtually. Their phone number is (252) 482-3035 or check out their website at www.cp-smartstart.org. New Criminal Background Check Changes – Legislative changes approved on 7/11/2022 made two important changes to Criminal Background Checks required for child care professionals: 1. The period for background check qualification renewals was changed from every 3 years to every 5 years 2. The provisional qualification period was reduced to 45 days Public Health Toolkit Updates - The ChildCareStrongNC Public Health Toolkit for Child Care (updated 7/2022) available on the DHHS website, and sent to your facility contact email, provides guidance on requirements and recommendations to reduce the spread of COVID-19 in child care facilities. If you have questions about COVID-19, an exposure, or exclusion policies, contact the Child Care Health Consultant assigned to your county and/or your local health department. For the latest information on child care rules and regulations, please visit the Division of Child Development and Early Education's website at https://ncchildcare.ncdhhs.gov/ At the completion of the visit, this visit summary was printed, reviewed, and a copy was left with you. Contact me at Tamaria Williams, Child Care Consultant, 252-508-5621, Tamaria.Williams@dhhs.nc.gov or Jennifer Linhardt, Licensing Supervisor, 252-373-4199, Jennifer.Linhardt@dhhs.nc.gov if you have questions. If the operator fails to correct any documented violations within the established time period, the Division of Child Development and Early Education may deny, suspend, terminate, or revoke any permit to operate (10A NCAC 09 .2000). All information in this report has been reviewed with me today.I understand that it is my responsibility to maintaincompliance with applicable NC Child Care Requirements at all times